Connect Tech Inc.
42 Arrow Road
Guelph, Ontario
N1K 1S6
Tel: 519-836-1291
Toll Free: 800-426-8979 (North America only)
Fax: 519-836-4878
Email: sales@connecttech.com
support@connecttech.com
Web: www.connecttech.com
CTIM-00146 Revision 0.00
Connect Tech SSD/104 SATA User Manual
2
Limited Lifetime Warranty
Connect Tech Inc. provides a lifetime warranty for all of our products. Should this product, in
Connect Tech Inc.’s opinion, fail to be in good working order during the warranty period,
Connect Tech Inc. will, at its option, repair or replace this product at no charge, provided that the
product has not been subjected to abuse, misuse, accident, disaster or non Connect Tech Inc.
authorized modification or repair.
You may obtain warranty service by delivering this product to an authorized Connect Tech Inc.
business partner or directly to Connect Tech Inc. along with proof of purchase. Product returned
to Connect Tech Inc. must be pre-authorized by Connect Tech Inc. with an RMA (Return
Material Authorization) number marked on the outside of the package and sent prepaid, insured
and packaged for safe shipment. Connect Tech Inc. will return this product by prepaid ground
shipment service.
The Connect Tech Inc. lifetime warranty is defined as the serviceable life of the product. This is
defined as the period during which allcomponents are available. Should the product prove to be
irreparable, Connect Tech Inc. reserves the right to substitute an equivalent product if available
or to retract lifetime warranty if no replacement is available.
The above warranty is the only warranty authorized by Connect Tech Inc. Under no
circumstances will Connect Tech Inc. be liable in any way for any damages, including any lost
profits, lost savings or other incidental or consequential damages arising out of the use of, or
inability to use, such product.
Copyright Notice
The information contained in this document is subject to change without notice. Connect Tech
Inc. shall not be liable for errors contained herein or for incidental consequential damages in
connection with the furnishing, performance, or use of this material. This document contains
proprietary information that is protected by copyright. All rights are reserved. No part of this
document may be photocopied, reproduced, or translated to another language without the prior
written consent of Connect Tech Inc.
Copyright 2012 by Connect Tech Inc.
Trademark Acknowledgment
Connect Tech Inc. acknowledges all trademarks, registered trademarks and/or copyrights
referred to in this document as the property of their respective owners.
Not listing all possible trademarks or copyright acknowledgments does not constitute a lack of
acknowledgment to the rightful owners of the trademarks and copyrights mentioned in this
document.
Table of Contents .............................................................................................................................................................. 3
Revision History ............................................................................................................................................................... 3
Customer Support Overview ............................................................................................................................................. 4
Contact Information .......................................................................................................................................................... 4
Product Features ............................................................................................................................................................... 6
Part Number Information .................................................................................................................................................. 9
Power Sourcing Explaination ...........................................................................................................................................10
Hardware Installation Information ...................................................................................................................................10
mSATA SSD Module Information ..................................................................................................................................10
Using SATA Port from the PCIe/104 Type 2 Bus ...........................................................................................................11
If you experience difficulties after reading the manual and/or using the product, contact the
Connect Tech Inc. reseller from which you purchased the product. In most cases the reseller can
help you with product installation and difficulties.
In the event that the reseller is unable to resolve your problem, our highly qualified support staff
can assist you. Our support section is available 24 hours a day, 7 days a week on our website at:
www.connecttech.com/sub/support/support.asp. See the contact information section below for
more information on how to contact us directly. Our technical support is always free.
Contact Information
We offer three ways for you to contact us:
Mail/Courier
You may contact us by letter at: Connect Tech Inc.
Technical Support
42 Arrow Road, Guelph, ON
Canada N1K 1S6
Email/Internet
You may contact us through the Internet. Our email and URL addresses on the Internet are:
Please go to theDownload Zone or the Knowledge Database in the Support Center on the
Connect Tech Inc. website for product manuals, installation guides, device driver software and
technical tips. Submit your technical support questions to our customer support engineers via
the Support Center on the Connect Tech Inc. website.
Telephone/Facsimile
Technical Support representatives are ready to answer your call Monday through Friday, from
8:30 a.m. to 5:00 p.m. Eastern Standard Time. Our numbers for calls are:
Telephone: 800-426-8979 (North America only)
Telephone: 519-836-1291 (Live assistance available 8:30 a.m. to 5:00 p.m. EST, Monday to
Friday)
Facsimile: 519-836-4878 (online 24 hours)
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