Connect Tech NT960-PCI User Manual

Connect Tech Inc.
“Industrial Strength Communications”
Intellicon-NT960/PCI
Intelligent Serial Communications Subsystem
Connect Tech Inc 42 Arrow Road Guelph, Ontario N1K 1S6 Tel: 519-836-1291
800-426-8979 Fax: 519-836-4878 Email: sales@connecttech.com URL: http://www.connecttech.com
CTIM-00008, Revision 0.02, January 7 2003
Part Number: MAN062
Intellicon-NT960/PCI User's Manual, ver. 0.02
Intellicon-NT960/PCI User's Manual, ver. 0.02
Warranty i
LIMITED WARRANTY
Connect Tech Inc. provides a Lifetime Warranty for all Connect Tech Inc. products. Should this product, in Connect Tech Inc.'s opinion, fail to be in good working order during the warranty period, Connect Tech Inc. will, at its option, repair or replace this product at no charge, provided that the product has not been subjected to abuse, misuse, accident, disaster or non Connect Tech Inc. authorized modification or repair.
You may obtain warranty service by delivering this product to an authorized Connect Tech Inc. business partner or to Connect Tech Inc. along with proof of purchase. Product returned to Connect Tech Inc. must be pre-authorized by Connect Tech Inc. With an RMA (Return Material Authorization) number marked on the outside of the package and sent prepaid, insured and packaged for safe shipment. Connect Tech Inc. will return this product by prepaid ground shipment service.
The Connect Tech Inc. Lifetime Warranty is defined as the serviceable life of the product. This is defined as the period during which all components are available. Should the product prove to be irreparable, Connect Tech Inc. reserves the right to substitute an equivalent product if available or to retract Life Time Warranty if no replacement is available.
The above warranty is the only warranty authorized by Connect Tech Inc. Under no circumstances will connect tech inc. be liable in any way for any damages, including any lost profits, lost savings or other incidental or consequential damages arising out of the use of, or inability to use, such product.
Intellicon-NT960/PCI User's Manual, ver. 0.02
ii Copyright/Trademarks
Copyright Notice
The information contained in this document is subject to change without notice. Connect Tech shall not be liable for errors contained herein or for incidental consequential damages in connection with the furnishing, performance, or use of this material. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Connect Tech, Inc.
Copyright 2001, 2002 by Connect Tech, Inc.
Trademark Acknowledgment
Connect Tech, Inc. acknowledges all trademarks, registered trademarks and/or copyrights referred to in this document as the property of their respective owners.
Not listing all possible trademarks or copyright acknowledgments does not constitute a lack of acknowledgment to the rightful owners of the trademarks and copyrights mentioned in this document.
Intellicon-NT960/PCI User's Manual, ver. 0.02
FCC/DOC Certification iii
CLASS A COMPUTING DEVICE
Intellicon-NT960/PCI, ACM/16, ACM/Flex16, ACM/16RJ
FCC
This equipment complies with the requirements in Part 15 of FCC Rules for a Class A computing device. Operation of this equipment in a residential area may cause unacceptable interference to radio and TV reception requiring the operator to take whatever steps are necessary to correct the interference.
DOC/IC
This Class A digital apparatus meets all the requirements of the Canadian Interference-Causing Equipment Regulations as defined in ICES-003.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouiller du Canada.
General
The above agency conformances were met by independent laboratory testing of Connect Tech Inc. product(s) with shielded cables, with metal hoods, attached to either the terminating connectors or cable assemblies supplied with the product(s).
Failure to follow good EMC/EMI compliant cabling practices may produce more emissions or less immunity than were obtained in laboratory measurements.
Operation of this equipment in a residential area may cause unacceptable interference to radio a TV reception, requiring the user to take whatever steps necessary to correct the interference.
Intellicon-NT960/PCI User's Manual, ver. 0.02
Intellicon-NT960/PCI User's Manual, ver. 0.02
Contents v
Table of Contents
Chapter 1: Introduction
Introduction ........................................................................................... 1-1
Manual Overview.................................................................................. 1-2
Conventions & Symbols ..............................................................1-3
Product Overview.................................................................................. 1-4
Intellicon-NT960/PCI Host Adapter............................................ 1-4
Intellicon-NT960/PCI ACM/16 ................................................... 1-5
Intellicon-NT960/PCI ACM/16RJ............................................... 1-7
Intellicon-NT960/PCI ACM/Flex16 ............................................ 1-9
Intellicon-NT960/PCI Software................................................. 1-12
Customer Service Overview................................................................ 1-12
RMA Overview.......................................................................... 1-15
Chapter 2: Hardware Installation
Introduction ........................................................................................... 2-1
NT960/PCI Host Adapter............................................................. 2-1
Installing the NT960/PCI in your System...........................2-2
ACM/16, ACM/16RJ and ACM/Flex16 ...................................... 2-2
ACM/16/16RJ/Flex16 Address Selection........................... 2-3
SLIM Installation(ACM/Flex16)........................................ 2-6
SLIM Options..................................................................... 2-8
LED interface indicators (ACM/Flex16)............................ 2-8
ACM/16/16RJ/Flex16 to NT960/PCI Host Adapter........... 2-9
Chapter 3: Software Installation
Introduction ........................................................................................... 3-1
Intellicon-NT960/PCI User's Manual, ver. 0.02
vi Contents
Chapter 4: Appendices
Appendix A: Specifications................................................................... 4-1
NT960/PCI Host Adapter............................................................. 4-1
NT960/PCI ACM/16, ACM/16RJ, ACM/Flex16.........................4-1
NT960/PCI Part Numbers............................................................ 4-3
Certification .................................................................................4-4
Appendix B: Connector Pinouts............................................................ 4-5
ACM/16 Pinouts ..........................................................................4-5
ACM/Flex16 Pinouts ...................................................................4-6
ACM/Flex16 SLIM Pinouts......................................................... 4-6
ACM/16RJ Pinouts ......................................................................4-9
Appendix C: RS-232 Option ...............................................................4-10
Installation .................................................................................4-11
LED interface indicators............................................................ 4-11
Appendix D: RS-485/422 Option ........................................................ 4-12
Introduction................................................................................ 4-12
Installation .................................................................................4-14
LED interface indicators............................................................ 4-14
Configuration options ................................................................4-15
RS-485/422 Cable Wiring.......................................................... 4-20
Appendix E: 20mA Current Loop Option ........................................... 4-22
Installation .................................................................................4-23
LED interface indicators............................................................ 4-23
20mA Current Loop................................................................... 4-24
Current Loop Cable Wiring .......................................................4-25
Processor ............................................................................4-1
Memory .............................................................................. 4-1
PCI Bus Interface ...............................................................4-1
Operating Environment ...................................................... 4-1
Power Requirements........................................................... 4-1
Dimensions......................................................................... 4-1
Asynchronous Communication Module .............................4-1
Operating Environment ...................................................... 4-2
Power Requirements........................................................... 4-2
Dimensions......................................................................... 4-2
Intellicon-NT960/PCI; ACM/16/Flex16/16RJ ...................4-4
FCC .................................................................. 4-4
DOC/IC ............................................................ 4-4
General ...............................................................................4-4
Line bias feature ............................................................... 4-17
Line load options.............................................................. 4-17
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Contents vii
Chapter 4: Appendices (continued)
Appendix F: SLIM Insertion/Removal................................................ 4-26
ACM/Flex16 back cover removal.............................................. 4-27
SLIM insertion........................................................................... 4-28
SLIM removal............................................................................ 4-29
Appendix G: Factory Settings ............................................................. 4-30
NT960/PCI Host Adapter........................................................... 4-30
ACM/16, ACM/Flex16, ACM/16RJ Modules ........................... 4-31
ACM/16, ACM/Flex16, ACM/16RJ Address Setting ......4-31
ACM/Flex16: RS-485 SLIM options ...............................4-34

List of Tables

Table 1: ACM/16/Flex16/16RJ address settings ...................................2-5
Table 2: NT960/PCI SW1 switch settings........................................... 2-10
Table 3: DB-9 pinouts - ACM/16.......................................................... 4-5
Table 4: DB-9 pinouts - ACM/Flex16................................................... 4-6
Table 5: ACM/Flex16 SLIM pinouts.....................................................4-7
Table 5(continued): ACM/Flex16 SLIM pinouts ..................................4-8
Table 6: RJ-45 pinouts - ACM/16RJ..................................................... 4-9
Table 7: RS-485/422 SLIM; port/switch block relation ......................4-16
Table 8: RS-485/422 SLIM; line load options..................................... 4-16
Table 9: NT960/PCI SW1 factory settings.......................................... 4-30
Intellicon-NT960/PCI User's Manual, ver. 0.02
viii Contents

List of Figures

Figure 1: NT960/PCI Host Adapter.......................................................1-5
Figure 2: ACM/16 module ....................................................................1-6
Figure 3: ACM/16RJ module ................................................................ 1-8
Figure 4: ACM/Flex16 module ...........................................................1-10
Figure 5: Intellicon-NT960/PCI - 32 port configuration......................1-11
Figure 6: Problem summary sheet....................................................... 1-13
Figure 7: ACM/16/Flex16 address switch block ................................... 2-3
Figure 8: ACM/16RJ address switch block........................................... 2-4
Figure 9: ACM/Flex16: SLIM socket locations .................................... 2-6
Figure 10: LED interface indicators (ACM/Flex16)..............................2-9
Figure 11: Connection of one ACM/16/16RJ/Flex16 module............. 2-13
Figure 12: Connection of three ACM/16/16RJ/Flex16 modules ......... 2-14
Figure 13: Connection of six ACM/16/16RJ/Flex16 modules.............2-15
Figure 14: RS-232 SLIM partial schematic......................................... 4-10
Figure 15: RS-485/422 SLIM partial schematic.................................. 4-13
Figure 16: RS-485/422 SLIM - DIP switches......................................4-15
Figure 17: Typical RS-485 circuit ....................................................... 4-17
Figure 18: RS-485/422 wiring diagram(8 wire) ..................................4-20
Figure 19: RS-485/422 wiring diagram(4 wire) ..................................4-20
Figure 20: RS-485/422 wiring diagram(2 wire) ..................................4-21
Figure 21: 20mA Current Loop partial schematic ............................... 4-22
Figure 22: Current Loop wiring diagram(4 wire)................................ 4-25
Figure 23: ACM/Flex16 back cover removal...................................... 4-27
Figure 24: SLIM insertion (ACM/Flex16) ..........................................4-28
Figure 25: SLIM removal (ACM/Flex16) ........................................... 4-29
Figure 26: ACM/16, ACM/Flex16 factory settings............................. 4-32
Figure 27: ACM/16RJ factory setting ................................................. 4-33
Figure 28: ACM/Flex16 RS-485 SLIM settings.................................. 4-34
Intellicon-NT960/PCI User's Manual, ver. 0.02

Chapter 1: Introduction

Introduction ........................................................................................... 1-1
Manual Overview.................................................................................. 1-2
Conventions & Symbols ..............................................................1-3
Product Overview.................................................................................. 1-4
Intellicon-NT960/PCI Host Adapter............................................ 1-4
Intellicon-NT960/PCI ACM/16 ................................................... 1-5
Intellicon-NT960/PCI ACM/16RJ............................................... 1-7
Intellicon-NT960/PCI ACM/Flex16 ............................................ 1-9
Intellicon-NT960/PCI Software................................................. 1-12
Customer Service Overview................................................................ 1-12
RMA Overview.......................................................................... 1-15
Intellicon-NT960/PCI User's Manual, ver. 0.02
Intellicon-NT960/PCI User's Manual, ver. 0.02
Chapter 1: Introduction 1-1

Introduction

This section contains an overall description of the Intellicon-NT960/PCI manual, the Intellicon-NT960/PCI product, Connect Tech technical services, Return Merchandise Authorization and warranty repair policies. The organization of the information is as follows:
Manual Overview - describes the structure of the manual and
the conventions the manual uses.
Product Overview - describes the Intellicon-NT960/PCI, its
features and specifications.
Customer Services Overview - describes the various
customer support services available to users of Connect Tech products.
RMA Overview - describes the RMA policy and procedures
for all Connect Tech products.
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1-2 Chapter 1: Introduction

Manual Overview

The purpose of the Intellicon-NT960/PCI User's Manual is to help you install the Intellicon-NT960/PCI subsystem as effortlessly as possible. The manual includes four main sections:
Introduction - the section you are currently reading, covers
the Intellicon-NT960/PCI features; Connect Tech's customer services; and return merchandise authorization (RMA) policies and procedures.
Hardware Installation - describes installation of the
Intellicon-NT960/PCI host adapter and the Intellicon­NT960/PCI ACM/16, ACM/16RJ and ACM/Flex16 external modules.
Software Installation - discusses the installation of the
Intellicon-NT960/PCI device drivers under various operating systems.
Note:
We recommend that you read both the Hardware Installation and Software Installation sections before you
attempt to install the Intellicon-NT960/PCI.
Appendices - the appendices contain information on
electrical pinouts, product specifications such as power requirements; and other technical information.
Intellicon-NT960/PCI User's Manual, ver. 0.02
Chapter 1: Introduction 1-3

Conventions & Symbols

This manual uses the following conventions:
In most cases the font for file names and command
statements is 9 point Arial Narrow Bold. An example is:
DEVICE=NT960.SYS a=D000 p=300 n=1 i=3 d=COM
Note: the "Note" convention informs you of important
messages, exceptions, or special cases.
Example: the "Example" convention outlines hardware
and software installation examples.
Technical Tip: the "Technical Tip" convention offers
technical tips to assist you in hardware and software installation or problems.
WARNING
The "Warning" convention advises you to take certain precautions in order to avoid possible damage to your Connect Tech product.
This message warns you that your Connect Tech product is very sensitive to static electricity. Make sure that before you handle the product you practice proper ESD procedures.
Intellicon-NT960/PCI User's Manual, ver. 0.02
1-4 Chapter 1: Introduction

Product Overview

The Intellicon-NT960/PCI is a high performance intelligent multi-port subsystem that allows you to connect up to 128 serial devices through one expansion slot.
The Intellicon-NT960/PCI subsystem consists of the following components:
Intellicon-NT960/PCI Host Adapter
Intellicon-NT960/PCI ACM/16, ACM/16RJ or ACM/Flex16,
power supply, and bus cable
Intellicon-NT960/PCI Device Drivers

Intellicon-NT960/PCI Host Adapter

The NT960/PCI Host Adapter provides the high-speed interface between a host computer and an external ACM/16, ACM/16RJ or ACM/Flex16 communication module. The NT960/PCI Host Adapter off loads from the host computer the task of managing the serial communication component of an application. The Intellicon-NT960/PCI Host Adapter includes features such as:
Connects up to eight ACM/16, ACM/16RJ and/or
ACM/Flex16 modules giving you a total of 128 asynchronous RS-232 and/or RS-485/422 and/or 20mA Current Loop serial ports out of one slot.
1MB of dual ported SRAM for data and program storage.
System requirements are one 3.3V, 5V or universal PCI bus
compatible expansion slot; one available interrupt, one available 2MB memory segment which is assigned by the Plug and Play system.
Intellicon-NT960/PCI User's Manual, ver. 0.02
Chapter 1: Introduction 1-5
Figure 1 shows the locations of various hardware components of
the NT960/PCI Host Adapter.

Figure 1: NT960/PCI Host Adapter

DIP Sw itch SW1
P3P3
DB3 7
Connector
Intel i960 Processor
CPLD
1MB SRAM
PCI Bridge

Intellicon-NT960/PCI ACM/16

The ACM/16 (Asynchronous Communication Module) is an external module that connects to the NT960/PCI Host Adapter via a high speed 37 pin external bus cable. Figure 2 shows a top view of the ACM/16. The ACM/16 offers the following features:
16 asynchronous RS-232-C serial ports.
Four CLCD1400 RISC-like quad UARTS c/w 12 bytes of
receive and 12 bytes of transmit FIFO for each port.
Each port is individually programmable for baud rates up to
115 Kbps.
Each RS-232 port supports the following signals: TxD, RxD,
DTR, DSR, RTS, CTS, DCD, RI.
Support for 5 to 8 data bits per character plus optional parity;
odd, even, no or forced parity; and 1 or 2 Stop Bits.
Includes a 37 pin bus cable and an external power supply.
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1-6 Chapter 1: Introduction
A
A
Up to eight ACM/16's, ACM/16RJ’s and/or ACM/Flex16’s
can connect to an Intellicon-NT960/PCI Host Adapter providing up to 128 serial ports.

Figure 2: ACM/16 module

External power supply
Power LED
CM/16 address switch
ctivity LED
Traffic LED
DB37 bus connector
Power in connector connector
1
2
5
6
Addr e ss
9
10
13
14
Intellicon-NT960 ACM/16
Connect Tech Inc.
Activity
Power
Traffic
Power out
3
4
7
8
11
12
15
16
Intellicon-NT960/PCI User's Manual, ver. 0.02
Chapter 1: Introduction 1-7

Intellicon-NT960/PCI ACM/16RJ

The ACM/16RJ (Asynchronous Communication Module) is an external module that connects to the NT960/PCI Host Adapter via a high speed 37 pin external bus cable. Figure 3 shows a top view of the ACM/16RJ. The ACM/16RJ offers the following features:
16 asynchronous RS-232-C serial ports
16 RJ-45 (8 pin) connectors
Four CLCD1400 RISC-like quad UARTS c/w 12 bytes of
receive and 12 bytes of transmit FIFO for each port.
Each port is individually programmable for baud rates up to
115 Kbps.
Each RS-232 port supports the following signals: TxD, RxD,
DTR, RTS, CTS, DCD.
Support for 5 to 8 data bits per character plus optional parity;
odd, even, no or forced parity; and 1 or 2 Stop Bits.
Includes a 37 pin bus cable and an external power supply.
Up to eight ACM/16's, ACM/16RJ’s and/or ACM/Flex16’s
can connect to an Intellicon-NT960/PCI Host Adapter providing up to 128 serial ports.
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1-8 Chapter 1: Introduction
A
A

Figure 3: ACM/16RJ module

power supply
External
ACM/16RJ
Address switch
Power-in
connector
PWR-IN PWR-OUT
1
2
57
6
911
10 12
13
14 16
Intellicon NT960 ACM/16RJ
Connect Tech Inc
7
8
ddress
1
2
456
Power-out
connector
Power
ctivity
3
Traffic
3
4
8
15
bus connector
Power LED
Activity LED
Traffic LED
DB37
Intellicon-NT960/PCI User's Manual, ver. 0.02
Chapter 1: Introduction 1-9

Intellicon-NT960/PCI ACM/Flex16

The ACM/Flex16 (Asynchronous Communication Module) is an external module that connects to the NT960/PCI Host Adapter via a high speed 37 pin external bus cable. Figure 4 shows a top view of the ACM/Flex16. The ACM/Flex16 offers the following features:
16 asynchronous RS-232-C and/or RS-485/422 and/or 20mA
Current Loop serial ports
The RS-232, RS-485/422 and 20mA Current Loop electrical
interfaces are on field upgradeable Serial Line Interface Modules (SLIM). This allows you to run different line interfaces on the ACM/Flex16 at the same time.
Four CLCD1400 RISC-like quad UARTS c/w 12 bytes of
receive and 12 bytes of transmit FIFO for each port.
Each port is individually programmable for baud rates up to
115 Kbps.
Each RS-232 port supports the following signals: TxD, RxD,
DTR, DSR, RTS, CTS, DCD, RI.
Note: ports 3, 4, 7, 8, 11, 12, 15 and 16 do not support the RI signal.
Each RS-485/422 port supports the following signals: TxD,
RxD, RTS, CTS.
Each 20mA Current Loop port supports the following signals:
TxD, RxD.
Support for 5 to 8 data bits per character plus optional parity;
odd, even, no or forced parity; and 1 or 2 Stop Bits.
Includes a 37 pin bus cable and an external power supply.
Up to eight ACM/16's, ACM/16RJ’s and/or ACM/Flex16’s
can connect to an Intellicon-NT960/PCI Host Adapter providing up to 128 serial ports.
Intellicon-NT960/PCI User's Manual, ver. 0.02
1-10 Chapter 1: Introduction
A
A
r

Figure 4: ACM/Flex16 module

External power supply
Power LED
CM/16 address switch
ctivity LED
Traffic LED
DB37 bus connecto
Power out
Power in
Power
Activity
Traffic
connector
SLIM Type
SLIM Type
16
15
14
13
12
11
10
9
Interface LED
connector
1
SLIM
2
Type
3
4
Address
5
SLIM
6
Type
7
8
Intellicon NT960 Connect Tech Inc.
ACM/Flex16
Intellicon-NT960/PCI User's Manual, ver. 0.02
Chapter 1: Introduction 1-11
The Intellicon-NT960/PCI subsystem can accommodate both small and large multi-channel applications. The NT960/PCI Host Adapter can connect up to eight ACM/16, ACM/16RJ and/or ACM/Flex16 modules for a total of 128 ports. Figure 5 below represents a sample configuration for a system requiring 32 ports.

Figure 5: Intellicon-NT960/PCI - 32 port configuration

Terminals
NT960/PCI
Host Adapter
Terminals
Printer
Terminals
Terminals
Terminals
Terminals
Terminals
Modem
Terminals
Host Computer
Terminals
ACM/16, ACM16RJ
or ACM/Flex16 I/O Modules
Modem
Terminals
Terminals
Printer
Terminals
Printer
Modem
Modem
Printer
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1-12 Chapter 1: Introduction

Intellicon-NT960/PCI Software

The NT960/PCI ships with software device drivers. These device drivers provide support for multi-port serial communications with different operating systems without the need for programming. See Chapter 3: Software Installation for driver installation instructions for the different operating systems.

Customer Service Overview

If you experience difficulties after reading the manual and using the product, contact the Connect Tech reseller from which you purchased the product. In most cases the reseller can help you with product installation and difficulties.
In the event that the reseller is unable to resolve your problem, our highly qualified support staff can assist you. Please refer to and complete the problem summary sheet found in Figure 6 before contacting us.
Intellicon-NT960/PCI User's Manual, ver. 0.02
Chapter 1: Introduction 1-13

Figure 6: Problem summary sheet

Problem Description
Connect Tech Product Description
Product: Revision no.:
Product serial no.: No. of serial ports:
IRQ selected: Base address selected:
I/O port address selected:
Device driver: Revision no.:
System Description
Operating system: Revision no.:
System type & manufacturer:
Amount of RAM: CPU type/speed:
Video adapter: Settings:
Network adapter: Settings:
Hard disk adapter: Settings:
Tape adapter: Settings:
Other serial adapters Settings:
Other adapters: Settings:
Devices connected to ports:
Intellicon-NT960/PCI User's Manual, ver. 0.02
1-14 Chapter 1: Introduction
We offer several ways for you to contact us:
Mail/Courier
You may contact us by letter and our mailing address for correspondence is:
Connect Tech Inc. c/o Customer Service 42 Arrow Road Guelph, Ontario Canada N1K 1S6
Email/Internet
You may contact us through the Internet. Our email and URL addresses on the Internet are:
sales@connecttech.com support@connecttech.com www.connecttech.com
Note:
1. You can submit your technical support questions to our customer support engineers via our Internet email address OR
2. You can refer to our knowledge database found in the Customer Support section of our World Wide Web site. OR
3. You can fill out the problem summary form, found in the Customer Support section of our World Wide Web site and submit it to our customer support engineers via the Web. OR
4. You can obtain the latest versions of software drivers and manuals from the Customer Support section of our World Wide Web site.
Telephone/Facsimile
Customer Support representatives are ready to answer your call Monday through Friday, from 9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m. Eastern Standard Time. Our numbers for calls are:
Telephone: 519-836-1291 Toll free: 800-426-8979 Facsimile 519-836-4878 (on-line 24 hours)
Intellicon-NT960/PCI User's Manual, ver. 0.02
Chapter 1: Introduction 1-15

RMA Overview

Connect Tech products requiring warranty or non warranty repairs need an RMA number. To obtain a Return Merchandise Authorization (RMA) Number please contact us in the following manner:
Go to the RMA Request Form found in the Support Center on our
website:
www.connecttech.com
Telephone, fax, email or mail us at:
Connect Tech Inc. Technical Support 42 Arrow Road Guelph, Ontario Canada N1K 1S6 Phone: 519-836-1291 800-426-8979 Facsimile: 519-836-4878 Email: support@connecttech.com
Include with the product, proof of purchase (including date of purchase), a description of the problem and the RMA number. Clearly display the RMA number on the external packaging. Please refer to the Limited Warranty for further restrictions or requirements.
The NT960/PCI Host Adapter is very sensitive to static electricity. Make sure that before you remove the card from your computer, you wear an anti-static wristband. When you remove the board from your computer, handle it only by the edges and place it on the anti-static bag or an anti-static mat.
Note:
1. Please pack the item for repair securely and ship it prepaid
and insured. Connect Tech is not liable for damage or loss to the product due to shipping.
2. Connect Tech will not accept items for repair without an RMA number.
3. Connect Tech will not accept items for repair shipped freight collect.
Intellicon-NT960/PCI User's Manual, ver. 0.02
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