Connective Touch SmartPro User Manual Lines

SmartPro user manual

ConnectiveTouch.com

Connective Touch

FINGERPRINT READERS

ACCESS CONTROL

SYSTEM

USER GUIDELINES

AG|0510|DS|04|16

SMARTPRO USER MANUAL

1

Contents

GETTING STARTED ................................................................ 2

INTRODUCTION .................................................................... 2

Glossary of terms / abbreviations ................................................... 3

IMPORTANT SAFEGUARDS ....................................................... 5

INSTALLATION LOCATION ........................................................ 5

USE OF SENSOR .................................................................... 5

ENROLMENT PROCESS ........................................................... 6

TIPS FOR BEST FINGERPRINT ENROLMENT ................................... 6

Net2 Setup Considerations ........................................................... 7

New User Enrolment ................................................................. 8

New Fingerprint Enrolment (User Token Details) ............................... 13

Deleting FingerPrint templates (User Token Details) ........................... 17

AG|0510|DS|04|16

SMARTPRO USER MANUAL

2

GETTING STARTED

INTRODUCTION

The Connective Touch SmartPro is a PC based Security system for
controlling access through multiple doors using fingerprint biometrics and
integrates with the Paxton facilities management system Net2.

This User Guide details the key functionalities for:

- Fingerprint Enrolment Software for Users on ‘Net2 Access Control’

- The management of Users within ‘Net2 Access Control’

- The management of access to SmartPro Biometric Access Control units

AG|0510|DS|04|16

SMARTPRO USER MANUAL

3

Glossary of terms / abbreviations

CT Connective Touch
FP FingerPrint
FP Admin ‘FingerPrint Admin’ (installed as FP Enrolment

Software) is the CT software used to enrol
fingerprint templates and to control FP Enrolment
and FP Verification Units.

FP Enrolment Unit FP unit always situated by the Administrator PC.

This unit is used to register the fingerprint of a new
user.

FPR FingerPrint Reader – A unit which can be

configured as either a FP Enrolment and/or FP
Verification Unit

FPRegister Installed CT software, the FPRegister application

enables the and administration of fingerprints
within the Net2 system

FPTs FingerPrint Templates – The digital record of a

fingerprint

FP Verification Unit FP unit always situated where access is required i.e.

a door

Net2 Net2/Net2+ is a User/Facilities Management

Software from Paxton used in conjunction with the

Paxton ACU (Access Control Unit).
Net2 Pro /Plus/Lite / Client
Install versions of Net2 Access Control
Net2 Server Paxton supplied administration software

Paxton Net2 v5.03 Supplied administration software

AG|0510|DS|04|16

SMARTPRO USER MANUAL

4

Network Subnet Any building or installation other than the Main

Building or installation.
Subnet As Network Subnet – site name
Token Within Net2 the FingerPrint Templates are referred

to as Tokens
Zone ID Within ‘Fingerprint Admin’ (installed as

FPRegister) the terms Zone and Zone ID are used

to determine a number of doors or access

points registered within a group

AG|0510|DS|04|16

SMARTPRO USER MANUAL

5

IMPORTANT SAFEGUARDS
INSTALLATION LOCATION

Do not install terminal in areas which are exposed to direct and heavy rain,
as the fingerprint readers are not designed to work in those areas.
Fingerprint readers will work with minimum water but recommend they are
wiped off.

USE OF SENSOR

Do not abuse the fingerprint sensor by
scratching the surface, contacting the

sensor’s surface with heat, pressing

excessively hard during placement of
fingerprint for verification, or use
abrasive cleaning products or
implements. Clean the sensor
occasionally with dry or anti-bacterial
wipes to maintain the performance of
the sensor.

Figure 1. SmartPro FP Verification Unit

AG|0510|DS|04|16

SMARTPRO USER MANUAL

6

ENROLMENT PROCESS

The Enrolment Unit is provided to enrol approved personnel into the
SmartPro system. The level permissions of each user are saved in the Main
Administrator PC.

TIPS FOR BEST FINGERPRINT ENROLMENT

WHAT YOU SHOULD DO

Place finger flat on the fingerprint sensor. Make sure
the finger’s midpoint is placed at the centre of the
fingerprint sensor.

WHAT YOU SHOULD NOT DO

3. Plan/Side views

2. Plan/Side views

AG|0510|DS|04|16

SMARTPRO USER MANUAL

7

Net2 Setup Considerations

With regard to all Users consideration should be given to working
parameters as follows:

‘Door groups’ – this is deciding if doors need to be grouped e.g. all
doors in one building

‘Access levels’ – types of access levels required as:

 ‘No access’
 ‘All hours, all doors’
 ‘Working hours’

‘Timezones’ – period to allow entry as:

 ‘No access
 ‘All hours, all doors’
 ‘Working hours’

‘Net2 operators’ – who has permission to access ‘Net2 Access
Control’ and the functionality they require as:

 ‘New operator’
 ‘OEM Client’
 ‘System engineer’

These are all covered in the ‘SmartPro Software Installation Guide’

AG|0510|DS|04|16

SMARTPRO USER MANUAL

8

New User Enrolment

With reference to the diagram below, the first stage in enrolling a new
User is to create the User in ‘Net2 Access Control’:

Log into ‘Net2 Access Control’ using the User name and Password

provided.

A screen similar to the one below will appear after a successful log in.

Figure 4. Net2 Software

Figure 5. Net2 Software

AG|0510|DS|04|16

SMARTPRO USER MANUAL

9

Click on the ‘Users’ tab in the left hand pane and all the Users within

the system will appear.

Figure 6. Net2 Software - Users

4. Click on ‘New user’ in the upper toolbar

5. the ‘Add user’ screen shown

below will appear. The
minimum details that need to
be entered are:

 First name
 Surname
 Token type
 Access level

Figure 7. Net2 - Add User

AG|0510|DS|04|16

SMARTPRO USER MANUAL

10

Once all details are completed click ‘Add user’ in the bottom right
corner of ‘Add user’ screen

When all new Users have been added, select ‘Close’ to exit the ‘Add

user’ screen

6. Once a New user has been created, the User name will appear with
any other Users in the left hand pane.

If now that User name is clicked, the below can be viewed.
The tabs; Tokens and Events will be blank.

However, as fingerprints are registered, ‘Tokens’ are created and

‘Events’ occur, all the details can be viewed

Figure 8. Net2 - User Details - Access Right

After the User has been created in ‘Net2 Access Control’ the User’s

Fingerprint has to be registered/enrolled by using the
ConnectiveTouch FP Enrolment software.

AG|0510|DS|04|16

SMARTPRO USER MANUAL

11

Start and Log in to the ‘Fingerprint Admin’ software using the login
and password provided.

Figure 9. CT Fingerprint Registration Software Log in

The screen shown below will appear. Ensure you are on the
‘Fingerprints’ Tab and click ‘Search’

Figure 10. CT Fingerprint Registration Software - Search

AG|0510|DS|04|16

SMARTPRO USER MANUAL

12

Once ‘Search’ is clicked, all the Users that are listed in ‘Net2 Access
Control’ will appear as shown below.

Figure 11.CT Fingerprint Registration Software - Users List

NOTE: If NO Users appear (and there are some on Net2) ‘Net2 Access

Control’ MUST be closed and restarted (the Administrative tools /

Services only shows the Service was started and NOT that it is now not
working!)

AG|0510|DS|04|16

SMARTPRO USER MANUAL

13

New Fingerprint Enrolment (User Token Details)

To ‘Register’ a fingerprint, locate the User name to be enrolled and

click the ‘Register’ button for Fingerprint 1 or 2 as required,

Note that two fingerprints - Fingerprint 1 and 2 - (e.g. left & right hand
index finger) can be registered for each ‘User’.

The below screen appears.

Figure 12. CT FP Registration Software - Fingerprint Registration

Place the selected finger on the ‘Enrolment unit’ and

click ‘Start’

While registering/enrolling the dots will be circling

Good Registration of a fingerprint will take about 7
seconds.

Figure 13. FP Registration

AG|0510|DS|04|16

SMARTPRO USER MANUAL

14

Once the Fingerprint has been accepted

accompanied by a ‘Green tick’,
Click the ‘Close’ tab

Within ‘Net2 Access Control’ under the Users

name, a ‘Token’ will appear.

 Fingerprint template / token.

Figure 15. Net2 - User Details – Tokens

Only one numbered Token will appear for a User even if two fingers
have been enrolled.

Figure 14. FP Accepted

AG|0510|DS|04|16

SMARTPRO USER MANUAL

15

Once successfully registered / enrolled, details of the FP template will

be stored in ‘NET2 Access Control’ as a ‘Token’ number and in all

SmartPro readers (as TPL/DAT files).

The ‘Token’ type can be changed from ‘Unspecified’ (the Key) to
‘Fingerprint verification card’ (a picture of a fingerprint), by right
clicking on the Key and selecting it or by clicking on ‘Change token

type’.
You will then be asked if you want to ‘Save -Yes/No’- the changes to

that User details.

 In the ‘Events’ Tab Registration and Access records.

Figure 16. Net2 - User Details - Events

 CT_FP_ADDED_xx_x_x: New Fingerprint Registration
 CT_FP_REMOVED_xx_x_x: Deleted Registered

Fingerprint.

AG|0510|DS|04|16

SMARTPRO USER MANUAL

16

Figure 17. CT FP Registration Software - Timeout

 ‘Timeout’: delay in trying to register FP could be for various

reasons (e.g. finger moved while registering, delay in putting
finger on registering device) - try again

Once the FPs are registered, all User events are logged in ‘Net2 Access

Control’. This will build into a history of events for both the ‘User’ and

the ‘Doors’

AG|0510|DS|04|16

SMARTPRO USER MANUAL

17

Deleting Fingerprint templates (User Token Details)

To delete a FP as shown above, log into the ‘Fingerprint Admin’

software and click the ‘Search’ button as shown below a list of all the
Users will be displayed.

Click ‘Delete’ against Fingerprint that needs to be deleted.

Figure 18. CT Fingerprint Registration Software - Users List

AG|0510|DS|04|16

SMARTPRO USER MANUAL

18

Screen shown below will appear

Figure 19CT FP Registration Software - Delete Registered Fingerprint

Confirmation

Click ‘Yes’ if you are sure you want to ‘Delete’ the fingerprint.
Once Deleted, the below screen will appear with no green tick against

the User name and Fingerprint 1 or 2 and the details will be logged in
‘Net2 Access Control’ ‘Events’ for that User.

Figure 20. CT Fingerprint Registration Software - Users List

AG|0510|DS|04|16

SMARTPRO USER MANUAL

19

Connective Touch has a national help desk, manned by the people that
designed and developed Connective Touch, ensuring that all end users
can fully understand the potential of their product and how to maximise
the benefits, safe in the knowledge they can trust the support and advice
they receive.

The help desk provides both technical support and warranty advice,
working in conjunction with you are our approved Connective Touch
support and installation teams.

We are available from 8:30am to 6:00 pm, Monday to Friday. You can
email at any time [email protected] and a
response will be made within 24 hours.

Connective Touch

31 Loudon Avenue, Coundon, Warwickshire CV6 1JN
Tel: [phone]
Email: [email protected]
Web: www.connectivetouch.com