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BEC62 (08)
Technical manual
Document number: 01 0005 6000 R00
BEC62 (08) technical manual
2
Table of contents
BEC62(08) product overview ............................................................................................. 4
The measurement control unit (MCU) ................................................................................. 5
What the LEDs mean ........................................................................................................ 5
Virtual token carrier (VTC) .................................................................................................. 6
Direct probe port (type A) ................................................................................................. 6
Flags probe port ............................................................................................................... 6
The user interface unit (UIU)............................................................................................... 7
LCD interface ..................................................................................................................... 8
Product specifications ..................................................................................................... 10
Installing the meter ........................................................................................................... 12
Installing the metering device (MCU) ................................................................................ 12
Wiring instructions ................................ ................................................................ .......... 13
Installing the user interface unit (UIU) ............................................................................... 14
Installing a wireless solution ............................................................................................. 16
Installing the wUIU .......................................................................................................... 16
Pairing the wUIU to a meter ............................................................................................ 18
Checking the wUIU signal ............................................................................................... 19
Installing and pairing the wUIU to a wireless extender (WEX) ......................................... 20
Testing the meter installation and sealing the device ........................................................ 22
Commissioning the meter ................................................................................................. 23
Checking if the meter is commissioned ........................................................................... 23
Features of the meter ....................................................................................................... 24
Security ............................................................................................................................ 24
Reliability .......................................................................................................................... 24
Protection ......................................................................................................................... 24
Under and over voltage measurement ............................................................................ 24
Current measurement ................................ ..................................................................... 25
Temperature measurement ............................................................................................ 25
Nominal voltage measurement ....................................................................................... 25
Power overload ............................................................................................................... 25
Phase unbalance power overload ................................................................................... 25
Thermal overload ............................................................................................................ 25
Over voltage and under voltage ...................................................................................... 26
Current overload ............................................................................................................. 27
Extreme current overload ............................................................................................... 27
Tamper ............................................................................................................................. 27
Tamper status................................................................................................................. 28
Number of tamper events ............................................................................................... 28
General icon indications ................................................................................................... 29
Low credit indication ......................................................................................................... 29
Zero credit indication ................................................................................................ ........ 29
Negative credit indication .................................................................................................. 29
Token acceptance indication ............................................................................................ 30
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BEC62 (08) technical manual
System busy (hourglass) indication ................................................................................ 30
Accessing information on the meter using short codes ............................................... 31
Entering a short code ....................................................................................................... 31
Viewing the meter's serial number .................................................................................... 32
Viewing consumption information ..................................................................................... 32
Meter total to date (MTTD) and user total to date (UTTD) ............................................... 32
Average power in kW ...................................................................................................... 33
Average current per phase ............................................................................................. 34
Average voltage per phase ............................................................................................. 35
Time remaining to 0 kWh credit ...................................................................................... 36
Total user consumption to date ....................................................................................... 37
Total user credit entered to date ..................................................................................... 37
Estimated average daily and 30 day consumption .......................................................... 37
Last hour, last 24 hours and last 30 days consumption ................................................... 38
Display tamper detection counter ..................................................................................... 38
Viewing STS token information ......................................................................................... 39
Last ten meter specific tokens entered ........................................................................... 39
Value and ID of the last credit token entered .................................................................. 40
Troubleshooting ............................................................................................................... 41
Disconnection of supply .................................................................................................... 41
Automatic disconnection ................................................................................................. 41
Reason for last disconnect.............................................................................................. 42
Token error indication ....................................................................................................... 43
STS token result ............................................................................................................... 47
Short code index .............................................................................................................. 48
Standard definition items .................................................................................................. 48
Manual configuration items ............................................................................................... 50
Status and measure items ................................................................................................ 52
Factory configurable items ................................................................................................ 53
Operational statistics ................................................................................................ ........ 54
STS tokens ....................................................................................................................... 55
Meter error codes ........................................................................................................... 55
STS class one tokens ..................................................................................................... 55
STS class two tokens ................................ ................................................................ ....... 56
Industrial standards ......................................................................................................... 57
Company overview ................................ ................................................................ ........... 58
Contact information ......................................................................................................... 59
BEC62 (08) technical manual
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BEC62(08) product overview
The BEC62(08) is a three-phase, four wire, STS compliant prepayment electricity meter ideal for
residential, commercial and light industrial electricity metering applications.
The device is also termed a “split” meter, consisting of two items; the MCU (measurement control unit
and the UIU (User interface unit). The MCU is installed outside the customer premises in a meter box
or kiosk, while the UIU sits inside the customer premises.
The BEC62(08) solution provides a number of innovations, the split function serves as a great
advantage to the utility as access to the meter is restricted, thereby reducing the chance of meter
tamper. The unit also has a wide range of programmable functions, to provide a high level of
customisation for each utility.
Figure 1: The BEC62(08) MCU and UIU
Item
Measurement control unit (MCU) or
meter
User interface unit (UIU)
Mounting
BS footprint
Bracket
Installation
Meter box, kiosk or similar
external to consumer premises
Wall mounted inside consumer
premises
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BEC62 (08) technical manual
The measurement control unit (MCU)
What the LEDs mean
Communication status LED (yellow)
This indicates that there is communication between the meter and the UIU.
LED is flashing: data is being received and transmitted between the meter and the UIU.
LED is permanently off: there is no communication between the meter and the UIU.
LED is permanently on: there is a short circuit on the communication cable between the meter
and the UIU.
Power / load status LED (green)
This LED has a dual function - it indicates that the meter is powered and also indicates if the
consumer’s supply is connected.
LED is permanently on: the meter is powered and the consumer’s supply is connected.
LED is flashing: the meter is powered but the consumer’s load is disconnected.
LED is off: the meter is not powered and the consumer has no supply.
Communication status LED
Power load/status LED
Rate LED
Flags probe port
Meter serial number
Terminal cover
Location for security seals
BEC62 (08) technical manual
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Rate LED (red)
This LED has a dual function - it indicates the rate of consumption and is also used to verify the
accuracy of the meter.
The LED flashes faster to indicate a rapid consumption of electricity.
The LED pulses 1,000 times for every kWh of energy measured.
Virtual token carrier (VTC)
The BEC62(08) meter supports two VTC interfaces.
Direct probe port (type A)
This port is primarily used to extract data from an uninstalled meter using a hand-held unit, as
it enables the interrogator unit to supply power to the meter.
The physical port is shared with the flags port; therefore only one channel can be used at a
time.
The flags port takes priority.
Flags probe port
This port is primarily used to extract data from an installed meter using a hand-held unit.
The physical port is shared with the direct probe interface; therefore only one channel can be
used at a time.
The flags port takes priority.
This port is optically isolated, so you are protected and totally isolated from the mains supply.
This port only operates when the meter is powered.
You cannot power the meter through this interface.
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BEC62 (08) technical manual
The user interface unit (UIU)
The UIU is installed in the consumer premises, connected via two communication wires to the MCU
(meter). The meter is usually located outside the building.
The UIU has a two-part construction - the base and the numeric keypad with LCD display. The
numeric keypad is used to enter tokens and initiate user functions.
Note
The communication cables between the meter and the UIU are not polarity sensitive.
LCD Display
Keypad
Backspace
key
Rate LED
Hash key
Sealing bung
BEC62 (08) technical manual
8
LCD interface
The UIU has an LCD screen that displays consumer data and meter information. To view all icons on
the display, enter #002# on the keypad.
The icons on the display indicate the following:
1. Bar indicator representing:
Consumption
Abnormal trip
Menu item
2. Token or short code entry accepted indicator
3. Short code entry
4. Consumer's electricity supply connection indicator
5. System busy
6. Token required
7. Emergency credit indicator / life line mode
8. Token or short code entry rejected
9. Manual reconnection required
10. Technical assistance required
11. Low battery indicator, if applicable
12. Timed load reduction indicator
13. Currency units indicator
14. Units of measurement
15. Over temperature indicator
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BEC62(08) technical manual
Bar indicator
The bar indicator represents one of the following, depending on the information displayed:
Consumption
Each segment of the bar indicator represents 10% of the maximum permissible load. For
example, if the load limit is set to 16.4kW, then each segment represents 1.6kW
Abnormal trip
If a consumer's supply is disconnected due to an abnormal trip condition, the segments of
the bar indicator flash
Menu item
When you are viewing information about a selected function that requires more than one
screen to display all information, the segments of the bar indicator represent the screen
display you are viewing.
BEC62(08) technical manual
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Product specifications
Voltage ratings (per phase)
Nominal voltage (-20% +15%)
110 - 127 V AC 220 - 240 V AC
Supply frequency (±5%)
60Hz 50Hz
Current ratings
Base current (Ib)
10A 10A
Maximum current (I
max
)
100 A 100A
Minimum starting current
Class 1
Class 2
40mA 40mA
50mA 50mA
Utilisation category
UC2 UC2
Nominal power consumption
1.6 W / 9 VA 1.6 W / 9 VA
Accuracy
Class 1 or 2
(maintained throughout life of product)
Over voltage rating
1.8 times the nominal voltage for 48 hours
Short circuit rating
Short-circuit withstand 3.0 kA
Protection
Power overload Thermal overload
Current overload Galvanic isolation
Over/under voltage Tamper protection
Phase imbalance
Environmental
Operating temperature
-10°C to +55°C
Storage temperature
-25°C to +70°C
Humidity
95% non-condensing
IP rating
IP 54
RF immunity
30 V/m
Status indicators
Power / load status LED
Rate LED (1,000 pulses / kWh)
Communication status LED
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BEC62(08) technical manual
Installation
Footprint
BS 7856 - Asymmetrical
Insulation class
Double insulation
Terminals*
Live
Neutral Common
Type
Cage clamps
Cage clamp Spring
clamp
Size
25mm²
25mm² 0.7mm²
Interrogation
Type
Flags probe/direct probe
Security
Meter housing
Security seals
Terminal Cover
Serialised plastic security sprung lock seals
Tamper protection
Tamper terminal cover
Load disconnection on tamper detection
No power tamper (optional)
Packaging
Units per carton
1 per carton
Carton weight (including box)
1.3 kg
For further packaging information, please contact
Conlog.
Standards
IEC 62051
IEC 62055-52 STS 101-1
IEC 62052-11
BS 7856 DSP 34-1527
IEC 62053-21
SANS 1524-1 ISO 9001
IEC 62055-21
SANS 1524-1-1 ISO 14001
IEC 62055-31
SANS 1524-1-2 OHAS 18001
IEC 62055-41
SANS 1524-4 IEC62056-21
IEC 62055-51
SANS 15417
*Note
There are two sizes of terminal covers available, a long and short version. The long cover has
cable entry from the back of the meter, where as the short cover has cable entry from the
bottom of the meter
BEC62(08) technical manual
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Installing the meter
Installing the metering device (MCU)
Important
Before installing the meter, take note of the following precautions:
The wiring must be performed by a certified installation electrician and must
conform to the prevailing government standards and safety regulations.
This product is not a protection device and so requires the use of a suitable
upstream and downstream breaker.
When wiring the meter, ensure that the incoming supply is isolated by switching off
the upstream breaker.
We recommend that if you are connecting aluminium cables to this product, use bi-
metal lugs.
We recommend that the meter is installed in an enclosure with an IP54 rating or
higher.
For installation of the UIU, see Installing the User Interface Unit (UIU) section, or
refer to the installation guide shipped with the device.
Cabling specification
Cable
Size
Live and Neutral
Maximum 25mm2
Communication
Maximum 0.7mm2
Single core recommended
Tools and accessories required for the wall mounting installation
1 x 6mm insulated terminal screwdriver
1 x Insulated side cutters
1 x Electric drill
1 x Masonry drill bit - Ø7mm
3 x wall plugs and screws - Ø7mm x 30mm
8 x bi-metal lugs if aluminium cables are used
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BEC62(08) technical manual
Wiring instructions
1. Connect the incoming neutral to terminal 10 of the meter.
2. Connect the incoming live phase 1 to terminal 1 of the meter.
3. Connect the incoming live phase 2 to terminal 4 of the meter.
4. Connect the incoming live phase 3 to terminal 7 of the meter.
5. Connect the outgoing neutral to terminal 11 of the meter.
6. Connect the outgoing live phase 1 to terminal 3 of the meter.
7. Connect the outgoing live phase 2 to terminal 6 of the meter.
8. Connect the outgoing live phase 3 to terminal 9 of the meter.
9. Connect the communication wires for the UIU to terminals 12 and 13 by pushing back on the
orange clips; insert the communication wires into the terminal holes and release.
Figure 2: MCU terminal diagram
Note
Terminal 12 and 13 are not polarity sensitive
BEC62(08) technical manual
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Installing the user interface unit (UIU)
1. Place the wall mount bracket against the wall, ensuring that the unit is level and that the
communication cable can pass through the cable entry hole (Figure 3-1-A).
2. Mark and drill 6mm holes for the two mounting holes and insert the wall plugs (Figure 3-1-B).
3. Pull the communication cable through the cable entry hole. Ensure that no more than 100mm of
cable is protruding.
4. Insert and tighten all screws ensuring the base is securely fastened in position and is not
twisted or distorted.
5. Cut and strip the ends of the communication cable. To ensure a good connection, we
recommend that at least 15mm of cable is stripped.
6. Connect the communication wires for the UIU by pushing back on the orange clips and inserting
the wires (Figure 3-2-A).
7. Curl up the surplus communication cable, ensuring that it does not get damaged when securing
the unit to the bracket.
8. Slide and clip the unit onto the base (Figure 3-3-A).
9. Insert and tighten all screws, ensuring that the unit is securely fastened in position. (Figure 3-3-
B).
Figure 3-1: UIU base view
Mounting bracket
holes
Communication
cable entry point
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BEC62(08) technical manual
Figure 3-2: UIU back view
Figure 3-3: UIU side view
Communication cable
connector block
15mm stripped
communication cable
Slide and clip into
base
Optional communication
cable entry point
Screw into base and
insert security seal
BEC62(08) technical manual
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Installing a wireless solution
The BEC62(08) can be converted into a wireless meter, through the addition of a Wireless Meter
Interface (WMI) which enables RF communication from the meter to the Wireless User Interface Unit
(wUIU). It is important to note that the wireless solution requires a wUIU to be installed in the
consumer’s home.
To install the wireless meter interface (WMI):
The WMI is installed close to the meter to enable RF communication. The WMI can be installed on a
pole with cable ties, or within a pole top box on a DIN rail. When installed in an unobstructed
environment a distance of up to 150 metres, line of sight, can be achieved between the two devices.
Once positioned, the communication cables from the WMI are connected onto the meter terminals 12
and 13, by pushing back the orange clips. The terminals are not polarity sensitive (See Figure 2,
Wiring instructions).
Installing the wUIU
Important
The wUIU can be used with the (09) series meters, as well as wireless-enabled (05) or
(08) generation meters.
1. Place the wall mount bracket against the wall, ensuring that the unit is level (Figure 4-1).
2. Mark and drill 6mm holes for the two mounting holes and insert the wall plugs. Insert and
tighten all screws, ensuring that the unit is securely fastened in position and that the unit is not
twisted or distorted.
3. Insert the batteries into the back of the wUIU and secure the cover with the supplied screws
(Figure 4-2).
4. Slide and clip the unit onto the base (Figure 4-3).
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BEC62(08) technical manual
Figure 4-1: wUIU Base view
Figure 4-2: Insert batteries
Mounting bracket
holes
BEC62(08) technical manual
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Figure 4-3: Slide wUIU into bracket
Pairing the wUIU to a meter
Pairing the wUIU with a meter
A new wUIU (previously unpaired) will show the following
display, once powered.
Enter the 11 digit meter serial number. The numbers will
scroll across the display as the digits are entered. When the
serial number has been entered, the wUIU starts
communication.
If the pairing with the meter is successful, the following will
be displayed, the meter will then return to its default screen.
This display indicates the pairing was not successful; this
may be due to a range problem or a loss of power.
Following a successful pairing, the display will show the
default meter information.
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BEC62(08) technical manual
Re-pairing the wUIU with a meter
Initiate a new pairing by entering #036#. You will see the
following display.
Enter the 11 digit meter serial number. As you enter the
digits, the display will scroll to the left. When all digits have
been entered, the wUIU starts communications.
If the pairing with the meter is successful, the following will
be displayed, the meter will then return to its default screen.
If the pairing with the meter is unsuccessful, or the
incorrect serial number is entered, the connection process
will fail and abort. Following a successful pairing, the
display will show the default meter information.
Checking the wUIU signal
To check the RF signal strength, enter the short code #075#. This will display the signal strength for
30 seconds. To abort the command, hold down the backspace or hash key for three seconds.
The signal strength is displayed on the bar graph. This shows
signal strength of 80%.
BEC62(08) technical manual
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Installing and pairing the wUIU to a wireless extender (WEX)
In some installations, it may be necessary to increase the signal between the wUIU and the meter.
This is achieved by installing a Wireless Extender (WEX) between the meter and the wUIU, to ensure
consistent communication between the devices.
It is recommended that the distance between the WEX and the meter should not exceed 20 metres.
The WEX can be mounted on an exterior wall or light pole; and the device is powered via the mains
source (220-240V).
Once connected, the WEX can increase the signal to the wUIU to some 200 metres line of sight.
Following installation, it is necessary to pair the WEX:
Previously unpaired wUIU
A previously unpaired wUIU will show the following
display, once powered.
Enter the serial number of the WEX. As you enter the
digits, the display will scroll to the left.
When all 11 digits of the WEX serial number have been
entered, you will again see the following display.
Enter the 11 digit meter serial number. As you enter the
digits, the display will scroll to the left. When all digits have
been entered, the WEX starts communications.
If the pairing with the WEX is successful, the following will
be displayed.
If the pairing with the WEX is unsuccessful, the following
will be displayed. Check and confirm the WEX serial
number.
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BEC62(08) technical manual
Immediately after the successful pairing, this display will
be momentarily viewed.
If the pairing with the meter is successful, the following will
be displayed, the meter will then return to its default
screen.
The following screen indicates the pairing was not
successful; this may be due to a range problem or a loss
of power. Following a successful pairing, the display will
show the default meter information.
Previously paired wUIU
If the wUIU is already paired, it is necessary to pair the
device again with the WEX, enter #036#.
Enter the serial number of the WEX. As you enter the
digits, the display will scroll to the left.
When all 11 digits of the WEX serial number have been
entered, you will again see the following display.
Enter the 11 digit meter serial number. As you enter the
digits, the display will scroll to the left. When all digits have
been entered, the WEX starts communications.
BEC62(08) technical manual
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If the pairing with the WEX is successful, the following will
be displayed.
If the pairing with the WEX is unsuccessful, the following
will be displayed. Check and confirm the WEX serial
number.
Immediately after the successful pairing, this display will
be momentarily viewed.
If the pairing with the meter is successful, the following will
be displayed, the meter will then return to its default
screen.
The following screen indicates the pairing was not
successful; this may be due to a range problem or a loss
of power. Following a successful pairing, the display will
show the default meter information.
Testing the meter installation and sealing the device
1. Fit the terminal cover, taking care not to damage the tamper switch post. Tighten the piston
head screws of the terminal cover. Do not fit the security seals.
2. Before testing the installation ensure that the UIU has been installed and connected.
3. Apply power to the meter by closing the upstream breaker.
4. The communication LED (yellow) will flash indicating that there is communication between the
meter and the UIU and the UIU will display the available credit.
5. The load status LED (green) will indicate the status of the consumer’s supply. If the LED is on
then the consumer supply is connected. If flashing the consumer’s supply is disconnected.
6. In some cases the meter may require a commissioning token to connect the consumer’s
supply. Refer to “Checking if the meter is commissioned” to determine whether the meter
requires commissioning. If the meter requires commissioning, refer below to “Commissioning
the meter”.
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BEC62(08) technical manual
7. Confirm that the serial number printed on the meter barcode label and the identification card is
correct by typing #100# on the UIU and comparing these.
8. If the meter is working correctly insert the supplied security seals.
Commissioning the meter
Important
If the meter is has not been commissioned, the consumer's electricity supply
remains disconnected, regardless of the credit state of the meter.
The commissioning token number is 1275 4194 1448 6450 5970 and is not meter
specific and therefore can be used on all Conlog STS meters
Alternatively the short code #043# can be used for wireless installations
The decision to configure a meter with the commissioning function is made when the meter order is
placed and the meter is manufactured at Conlog.
The benefit of an un-commissioned meter is that you can conclude the installation and apply the
incoming electricity supply, without the meter going into a tamper state. This means you do not need
to carry meter specific tamper tokens, and won't experience unnecessary delays in concluding an
installation.
After you have verified the installation, as described in the Testing the meter installation and sealing
the device section, enter the commissioning token or short code on the UIU’s keypad. Once this is
entered, tamper detection is active and the consumer’s electricity supply is connected.
Checking if the meter is commissioned
Short code: #031#
If the meter is supplied in a commissioned state, it will detect tamper as soon as the electricity supply
is connected. If it is supplied in an un-commissioned state, it will not detect tamper until the meter is
commissioned.
To determine if the meter has been commissioned:
Enter #031# on the keypad.
Meter has been commissioned.
Meter has not been commissioned.
BEC62(08) technical manual
24
Features of the meter
Security
There is provision for serialised security seals in combination with “sacrificial” plastic seals. The meter
is completely sealed to prevent tampering. Tamper can be detected even if supply is disconnected
(optional). The user Interface incorporates a shortcut key to display the number of tamper conditions
detected.
The meter has an internal register of correctly entered meter specific tokens to prohibit the replaying of
tokens. Each meter has a unique meter security key. The terminal cover has a tamper detection
feature. The meter can be commissioned at installation (optional).
Reliability
Conformal-coated PCB’s, ensure protection against the ingress of insects, dust and humidity
The UIU has a proven reliability of more than one million operations per key.
Pick and place technology using surface mounted components ensures a high degree of
manufacturing accuracy, repeatability and reliability. The meter accuracy is maintained over the life of
the meter.
Protection
Each phase is protected by a 5kA / 5kV surge arrestor. The electronic circuits are designed to
withstand 420VAC for up to 48 hours. The meter is equipped with thermal protection on the terminals,
enhancing product safety and the meter’s life cycle. The product is designed to suspend electricity
supply under power and current overload conditions with a short time over current protection of 3.0kA
and thermal protection
The BEC62(08) incorporates three 100A latching relays to connect / disconnect the consumer supply.
The following features are employed as protection features for both the consumer’s appliances and
the meter.
Power, unbalanced power and current overloads:
The supply will be restored automatically 30 seconds after the trip event was registered.
If the trip event persists then the consumers supply will be disconnected again.
After 5 attempts to reconnect, the consumers supply will be disconnected for 30 minutes.
Thermal, over voltage and under voltage trips:
The supply will be restored when the trip condition no longer exists for a period of 15 seconds.
Under and over voltage measurement
This setting is a trip threshold that suspends electricity supply when an under or over voltage condition
exists. The supply is suspended until the voltage conditions return to normal. The trip threshold can be
configured for both under and over voltage supply conditions. The average voltage is calculated every
fifteen seconds.
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BEC62(08) technical manual
Current measurement
Current measured is calculated every 15 seconds and is derived from the average power and the
average voltage measured per phase. The derived current measurement is used for the over current
trip evaluation.
Temperature measurement
The average temperature is calculated every 15 seconds from the samples accumulated, and is used
for the over temperature trip evaluations. Temperature is measured on all phases individually,
including neutral.
Nominal voltage measurement
The average voltage per phase is measured every 15 seconds from the samples accumulated. This
value is used for t under and over voltage trip evaluations.
Power overload
Short code: #007#
If the instantaneous power measured by the meter is higher that the power load limit setting then the
meter will disconnect the consumers supply. The trip limit can be changed through the use of a meter
specific token from a vending unit.
The power load limit is displayed in kilowatts (kW).
Phase unbalance power overload
Short code: #010#
If the instantaneous power measured between any of the three phases by the meter is higher that the
unbalanced power load limit setting then the meter will disconnect the consumers supply.
The display indicates a maximum phase unbalance limit of
23 kW.
Thermal overload
If the temperature of the busbars on any of the phases, including neutral, measured by the meter rises
above a maximum temperature trip limit (default) of 120C the meter will disconnect the consumers
supply. The supply will remain disconnected until such time as the temperature has dropped below a
reconnect temperature trip limit of 105C.
The maximum temperature trip limit is configurable and cannot be set to lower than 55C. A value of
lower than 55C will be ignored and a trip limit of 55C will be set. The maximum temperature trip limit
is not configurable and is used to protect the meter.
BEC62(08) technical manual
26
Over voltage and under voltage
Short code: #035#
This short code displays the under and over voltage limits.
Under voltage
If the average supply voltage measured on any phase by the meter is less than the minimum
voltage trip limit the meter will disconnect the consumers supply. The supply will remain
disconnected until such time as the supply voltage rises above this setting.
The minimum voltage trip limit is configurable in production and the feature can be disabled by
setting the limit to 0VAC.
Over voltage
If the average supply voltage on any phase measured by the meter is higher than the
maximum voltage limit, the meter disconnects the consumer's supply. The electricity supply
remains disconnected until the voltage drops below this limit.
The default maximum voltage trip limit is configurable; if this value is set to the maximum
value (example 420VAC), the feature will be disabled.
Menu item 1 (indicated by the bar graph) displays the under
voltage threshold limit
Menu item 2 (indicated by the bar graph) displays indicates
the over voltage threshold limit
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BEC62(08) technical manual
Current overload
Short code: #037#
If the current measured by the meter is higher than the maximum current limit setting then the meter
will disconnect the consumers supply.
The maximum current limit setting is derived from the power load limit and the nominal voltage of the
meter, configured in production.
The current overload trip limit is displayed in amperes (A).
Extreme current overload
In extreme short term current overload conditions the consumer supply will not be disconnected. This
is to protect the disconnect device from damage.
Tamper
The BEC62(08) meter has optional tamper protection, that is configured in production.
If the tamper feature is enabled, any attempt to tamper with the meter can result in the consumer’s
supply being disconnected, if so configured. The supply is only reconnected when a STS clear tamper
token is entered into the meter. The STS clear tamper token is meter specific.
When enabled, tamper is only active once the meter is commissioned. For information on
commissioning the meter, see the Commissioning the meter section.
The meter supports two primary modes for tamper detection:
Standard tamper: activates a tamper condition when the meter is powered.
No power tamper: the meter will detect a tamper condition, even in the absence of an AC
supply. The meter is shipped in a decommissioned state to facilitate installation. In this mode,
the tamper feature is disabled to allow the installer to fit and remove the terminal cover,
without the unit going into tamper.
Once installation is complete, the installer commissions the meter. The no-power tamper feature is
active and any subsequent removal of the terminal cover, with or without the AC supply, will result in
the meter registering a tamper condition.
Other configuration options:
Do not display tamper status: if selected, the meter does not display the tamper icons when an
active tamper condition is detected.
Do not trip on tamper: if selected, the meter will record the tamper event but will not
disconnect the supply.
BEC62(08) technical manual
28
Tamper status
Short code: #008#
This function indicates if the meter has registered a tamper condition.
A “0” indicates the meter has not been tampered with.
A “1” indicates the meter has been tampered with.
If the meter is configured to display tamper, as is highly
recommended, the following indicates the meter has been
tampered.
Number of tamper events
Short code: #274#
The number of tamper events are recorded on the meter from the time the meter is commissioned.
Display indicates the number of tamper events.
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BEC62(08) technical manual
General icon indications
Low credit indication
When the remaining credit in the meter reaches or is lower than the configurable low credit threshold,
the buzzer will emit two short beeps. The audible warning will repeat until silenced by the consumer.
Silencing the buzzer is achieved by pressing the backspace key for three seconds.
If credit is not inserted then the audible low credit warning although acknowledged will be repeated
approximately every 24 hours. Should the UIU power up into a low credit condition the audible warning
will restart.
The hand icon (token required) will flash, indicating that a
credit token is needed.
Zero credit indication
When the available credit reaches zero the disconnection switch suspends the supply of electricity to
the consumer. The “token required” icon will be permanently displayed.
Negative credit indication
Important
When credit is entered into the meter, the negative credit value is first deducted from the
credit entered and only the balance will be displayed.
Under certain circumstances e.g. through switching delays or disconnection switch failure, the
consumer may continue consuming power after all remaining credit has been consumed.
This consumption is registered in the meter as negative credit and is displayed as a negative reading;
alternatively the meter can be configured, at the time of manufacture, so that the display continues to
indicate 0,00 kWh whilst the meter registers the negative credit.
The “token required” icon continues to be displayed and the “supply status” icon is not displayed.
An example of a negative credit display is given below:
BEC62(08) technical manual
30
The display indicates a negative credit reading of negative
6237.81 kWh
Token acceptance indication
The “token accepted” icon, appears briefly after the consumer finishes keying in a 20 digit token, or a
three digit short code, and the token is accepted. If the audible feedback option is installed a short 60
millisecond beep will be heard.
System busy (hourglass) indication
When the “system busy” icon appears the keypad is disabled. The consumer must wait until the icon
disappears before entering data.
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BEC62(08) technical manual
Accessing information on the meter using short codes
To access information on the meter, short codes are used. These enable you to extract information
from the meter, without using specialised equipment.
The short codes are a sequence of three numeric digits, bound by two hash commands that you enter
on the meter using the keypad, example #003#.
When you enter a short code you do not need to include the preceding zeros. For example, instead of
entering #041# or #002#, you can use #41# and #2#.
When a short code returns more than a single item of information, you can scroll to view more
information using the hash (#) key. When you scroll, the segments of the bar indicator represent the
menu item you are viewing. So, one segment in the bar indicates menu item 1, two segments in the
bar indicate menu item 2 and so on.
To return to the default display when you are viewing additional information, press the backspace key.
Example
This example shows the meter total to date and the user total to date respectively
Menu item 1 displays the meter total to date. As
shown in this image, the bar indicator has one
segment displayed, indicating menu item 1.
Menu item 2 displays the user total to date. As
shown in this image, the bar indicator has two
segments, indicating menu item 2.
For a quick reference of all short codes, see the Short codes index section.
Entering a short code
To enter a short code:
1. Press # on the keypad.
2. Enter the required short code.
3. Press #. The requested information is displayed.
4. Press # to scroll through the information displayed, when a short code returns more than a
single item of information. The segments of the bar indicator represent the menu item you are
viewing.
BEC62(08) technical manual
32
Viewing the meter's serial number
Short code: #100#
The serial number displayed should match the serial number printed on the barcode label of the meter
and the identification card.
The meter serial number will scroll from right to left.
Viewing consumption information
The BEC62(08) meter provides historical and predictive views of consumption, based on the historical
data.
You can access this information using short codes.
Meter total to date (MTTD) and user total to date (UTTD)
Short code: #004#
MTTD
This is the total measured consumption for the life of the meter. It is calculated in 100 Wh increments
and the value cannot be cleared.
UTTD
This is the total measured consumption for the consumer. This value is cleared during a clear credit
process (tenancy change).
Menu item 1 displays the MTTD
Menu item 2 displays the UTTD
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BEC62(08) technical manual
Average power in kW
Short code: #070#
To display the average power consumed. Initially the display will show the total average power
consumption for all three phases of a three phase meter.
Pressing the # key will display the average power consumption per phase.
Display indicates a total average power consumption of
19.58 kW
Display indicates a power consumption of 8.31 kW for the
first phase
Display indicates a power consumption of 7.81 kW for the
second phase
Display indicates a power consumption of 3.46 kW for the
third phase
BEC62(08) technical manual
34
Average current per phase
Short code: #071#
To display the total average current consumption for all phases, of a three phase meter.
Pressing the # key will display the average current measured per phase.
Display indicates a total average current consumption of
11.2 Amps
Display indicates a current consumption of 19.2 Amps for the
first phase
Display indicates current consumption of 10.2 Amps for the
second phase
Display indicates a current consumption of 31.8 Amps for the
third phase
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BEC62(08) technical manual
Average voltage per phase
Short code: #072#
To display the average voltage measured on each phase of the meter.
Pressing the # key will display the average voltage measured on each phase.
Display indicates a voltage consumption of 280 Volts for the
first phase
Display indicates a voltage consumption of 210 Volts for the
second phase
Display indicates a voltage consumption of 180 Volts for the
third phase
BEC62(08) technical manual
36
Time remaining to 0 kWh credit
Short code: #074#
Actual time remaining
This is the actual time remaining until credit depletion, based on the consumer's rate of
consumption.
The time value is displayed as days, hours or both, depending on the amount of time that is
remaining until credit depletion.
Estimated time remaining
This is the estimated time remaining until credit depletion, based on the consumer's average
rate of consumption over the previous 24 hours.
The time value is displayed as days, hours or both, depending on the amount of time that is
remaining until credit depletion.
Menu item 1 indicates a time remaining of nine days and 13
hours based on the current (instantaneous) consumption.
Menu item 2 indicates a time remaining of nine days and 13
hours based on the average consumption over a 24 hour
period.
Note
The meter displays a maximum time of 2,730 days
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BEC62(08) technical manual
Total user consumption to date
Short code: #076#
To display the consumption of electricity by the customer, in kWh, since the last clear credit token was
entered.
The example indicates the total consumption is 598 kWh
Total user credit entered to date
Short code: #077#
To display the total user credit entered into the meter since the last clear credit token was entered.
The example indicates the total credit entered is 7398.50
kWh
Estimated average daily and 30 day consumption
Short code: #271#
Estimated average daily consumption
This is a predictive calculation of the consumption for the next 24 hour period. It is based on the
average consumption over the last seven days of active consumption.
Estimated average 30 day consumption (monthly)
This is a predictive calculation of the consumption for the next 30 day period. It is based on the
average consumption over the last seven days of active measurement.
Menu item 1 displays the estimated average daily
consumption.
Menu item 2 displays the estimated average 30 day
consumption.
BEC62(08) technical manual
38
Last hour, last 24 hours and last 30 days consumption
Short code: #272#
Last hour consumption
This is the total consumption measured in the last hour.
Last 24 hour consumption
This is the total consumption measured in the last 24 hours.
Last 30 days consumption
This is the total consumption measured in the last 30 days.
Menu item 1 indicates last hours total consumption
Menu item 2 indicates the last 24 hours total consumption
Menu item 3 indicates the last 30 days total consumption
Display tamper detection counter
Short code: #274#
This function displays the tamper detection counter. Every time a tamper condition is detected, a
counter is incremented.
The example below indicates a 25 tamper conditions.
The example indicates a 25 tamper conditions
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BEC62(08) technical manual
Viewing STS token information
The BEC62 (08) meter provides historical information about STS tokens. You can access this
information using short codes.
Last ten meter specific tokens entered
Enter short code #251# to #260# to view the last 10 meter tokens specific tokens entered.
The history includes the 20-digit token number, the token class, sub class and value of the token, as
applicable.
The short codes show token history sequentially. So, code #251# displays the most recent token
entered, #252# the second most recent, #253# the third most recent, and so on, up to #260# for the
tenth most recent token entered into the meter.
Menu item 1 indicates the token class and sub class
Pressing the hash key will then display the actual 20 digit
token scrolling from right to left in five groups of 4 digits.
The full token shown in the display is 0869 2155 0673 4928
1121
Pressing the hash key will then display the transaction
amount contained within the token.
This display will only apply to tokens that contain a transfer
amount
BEC62(08) technical manual
40
Value and ID of the last credit token entered
Short codes: #200# and #201#
The value of the last credit token entered can be viewed through short codes.
Value of the last credit token entered
ID of the last credit token entered
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BEC62(08) technical manual
Troubleshooting
Disconnection of supply
Automatic disconnection
The BEC62(08) meter automatically disconnects the consumer's supply in the event of a trip. The
meter supports the following individual trip events, that are registered and saved when the meter trips.
Trip event type
Reconnection type
Tamper
Automatic reconnection by entering a clear tamper token
Thermal overload
Automatic reconnection
Current overload
Automatic reconnection
Power overload
Automatic reconnection
Under voltage
Automatic reconnection
Over voltage
Automatic reconnection
Unbalanced power
overload
Automatic reconnection
If more than one trip event is detected, only the trip event with the highest priority is recorded.
You can view the reason for the last, highest priority disconnection, using the short code #073#.
BEC62(08) technical manual
42
Reason for last disconnect
Short code: #073#
This short code will display the last abnormal trip event that caused the consumers load to be
disconnected. The trip events are displayed below.
Power Overload
Current overload
Unbalance power overload
Thermal overload
Over voltage
Under voltage
No abnormal trip registered
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BEC62(08) technical manual
Token error indication
Display
Description
Invalid token
This occurs when authentication of a token fails.
Reason
One of the following reasons could be why the token is invalid:
The meter serial number on the token doesn’t match the physical meter number on the
meter.
The tariff index on the token is not the same as the tariff index programmed into the meter.
The supply group code that the token was made on differs to the supply group code in the
meter.
The token was entered into the meter incorrectly.
The key revision number of the token differs to the key revision number as programmed
into the meter.
To resolve
1. Check the printout of the token.
2. If necessary, run the STS0 meter test token 5649 3153 7254 5031 3471 (or the short code
#000#) to compare the parameters of the meter, or run a specific item in the test.
3. Run #030# for the supply group code (SGC).
4. All the information should be validated to determine why the token didn’t work.
BEC62(08) technical manual
44
Display
Description
Duplicate or used token
This occurs when a token has the same ID as a token already entered.
Reason
A token with the same token ID is already loaded on the meter.
To resolve
Enter a valid token. You can discard this token as it is not valid.
Display
Description
Maximum credit limit exceeded
This occurs when the credit loaded from a token exceeds the maximum credit limit of the meter.
Reason
This meter cannot accept more credit than the maximum credit limit.
To resolve
The credit associated with the token is not loaded onto the meter. You can use the token at
another time.
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BEC62(08) technical manual
Display
Description
Expired token
This occurs when a token has an ID older than the oldest token loaded on the meter.
Reason
This token has expired and is too old to be loaded on the meter.
To resolve
Enter a valid token. You can discard this token as it is not valid.
Display
Description
Token processing failed
This occurs when the token is accepted by the meter but cannot be processed.
BEC62(08) technical manual
46
Display
Description
Expired meter decoder key
This occurs when the meter decoder key has expired.
Reason
The unique meter key has expired and this meter cannot accept tokens.
To resolve
The utility must change the meter key by entering a key change token.
Display
Description
Credit token with a DDTK key
This occurs when the credit token entered is encrypted under a default key (DDTK).
Display
Description
Display overrun
This occurs when the value displayed is greater than the maximum display area of the screen.
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BEC62(08) technical manual
STS token result
Short code: #078#
The display indicates a value of 13, which is a CRC error
The STS token result indicates the status of the previous STS token entered into the meter. The result
is stored in the token status register. An extract of the status register values is displayed below.
Value
Description of error
0
Reserved for future assignment
1
Accept: The token is accepted
2
1stKCT: The first key change token has been entered
3
2ndKCT: The second key change token has been entered
4
Overflow Error: Acceptance of the token would cause an overflow of register in the
meter.
5
Key type error: Indicates that the decoder key is possibly being changed from one key
type to another which is in violation of the key change rules
6
Format error: The format of the token does not comply with the required format
7
Range error: The range of the data is outside of the defined range of values
8
Function error: The function has not been implemented/is not supported by the meter
application process
9
Old error: Token is expired
10
Used error: Token has already been used (duplicate)
11
Key expired error: Meter key has expired
12
DDTK error: a transfer credit token may not be processed using a default key type
13
CRC error: The data contained in the token cannot be verified and may be corrupted
14
Mfr code error: The manufacturer value in the Class 1 token does not match the
manufacturer code value for the decoder
15
Token lockout status: Token lockout is active
16
Token status not ready: The processing of the last token entered via a virtual carrier
has not been completed
17-255
Reserved for future assignment
BEC62 (08) technical manual
48
Short code index
Short codes execute commands on the meter to either display information or configure settings.
For information on how to use short codes, see the Accessing information on the meter using short
codes section.
Note
Short codes that are not relevant to the (08) platform have been excluded from the list below.
Standard definition items
The STS dispenser test token, is a non meter specific code, used to perform a series of tests on the
meter. The test continues to step through the sequence automatically, briefly displaying the data
shown for each step.
To perform this test, enter the following 20 digit token:
5649 3153 7254 5031 3471
To view a specific item, simply enter the relevant short code i.e. #006# to view the tariff index.
Short code
Description
Display
000
Dispenser test (STS0)
This short code initiates the
dispenser test
001
Load switch test (STS1)
002
Display test (STS2)
003
Input device test (STS6), pressing 0-9 the
display will be filled with the value of the key
as shown
004
Accumulated energy consumption - MTTD
(STS3)
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BEC62 (08) technical manual
Short code
Description
Display
005
Key revision and key type (STS4)
006
Tariff index (STS5)
007
Maximum power limit (STS7)
008
Tamper status (STS8).
A ‘0’ indicates the meter is not in a tamper
state
A ‘1’ indicates the meter is in a tamper state
To perform these functions, tamper detection
must be enabled on the meter
009
Available credit
010
Phase unbalance (STS11)
011 - 029
STS Reserved
N/A
BEC62 (08) technical manual
50
Manual configuration items
Short code
Description
Display
030
Display the supply group code
031
Determine if the meter is commissioned or
un-commissioned, or in a tamper state, by
viewing the status register
032
View the meter's low credit warning limit
033
View the meter's thermal trip limit. This is
displayed as an ADC reference value
035
View the meter's under or over voltage limits
The first menu indicates the under voltage
limit
The second menu indicates the over voltage
limit
036
Pair a wireless user interface unit (wUIU) or a
wireless extender (WEX) to a wireless meter.
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BEC62 (08) technical manual
037
View the meter's current trip limit. This is
displayed in amperes
038
Wireless meter model type
(applicable to wireless meters only)
1= BEC44(08)
2= BEC62(08)
3= wBEC44(09)
4= BEC44(09)
039
View the user interface’s firmware version
040
View the primary VTC protocol version
041
View the UIU’s paired device's serial number.
(applicable to split configuration meters only)
042
View the MCU's nominal voltage
043
Commission the meter
048
Reserved
Not applicable
049
Reserved
Not applicable
BEC62 (08) technical manual
52
Status and measure items
Short code
Description
Display
050
View the instantaneous power (STS09)
052 – 069
Reserved
N/A
070
View the average power consumption
For three phase meters, pressing the hash
key will display the average power
consumption per phase
071
View the meter's current consumption.
For three phase meters, pressing the hash
key will display the current consumption per
phase
072
View the meter's average voltage per phase
For three phase meters, pressing the hash
key will display the average voltage per
phase
073
View the reason for the last disconnect
See troubleshooting section
074
View the time remaining until 0 kWh credit
Can be displayed in hours and days
The first menu indicates the time remaining
till zero credit based on the current
(instantaneous) consumption.
The second menu indicates the time
remaining till zero credit based on the
average consumption over a 24 hour period
075
View the RF signal strength
(applicable to wireless meters only)
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BEC62 (08) technical manual
Short code
Description
Display
076
View the total consumption to date
077
View the total user credit entered into the
meter
078
View the STS token result
080
Reset the UIU
(applicable to split configuration meters only)
081
View the UIU refresh interval
(applicable to split configuration meters only)
083
Reserved
N/A
090 - 099
Reserved
N/A
Factory configurable items
Short code
Description
Display
100
View the meter's serial number
101
View the software version of the meter
(STS10)
BEC62 (08) technical manual
54
Short code
Description
Display
102
View the primary VTC protocol version
157 – 199
Not used
N/A
Operational statistics
Short code
Description
Display
200
Value of the last credit token entered
201
ID of the last credit token entered
210 – 249
Not used
N/A
251 – 260
View the last 10 meter specific tokens
entered on the meter
See the Last 10 meter specific
tokens entered section.
261 – 270
Reserved
N/A
271
View the estimated average consumption for
the last 1 day or 30 days
See the Estimated Average Daily
and 30 Day Consumption section.
272
View the consumption for the last hour, 24
hours or 30 days
See the Last Hour, Last 24 Hours
and Last 30 Days Consumption
section.
274
View the number of meter tamper events
See the Number of tamper events
section.
275
View the number of lost communication
events
(applicable to wireless meters only)
278 – 279
Not used
N/A
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BEC62 (08) technical manual
STS tokens
Meter error codes
Error code
Description
E01
Meter not initialised - contact Conlog
E02
Meter not calibrated - contact Conlog
E03
Internal error - contact Conlog
E04
No supply voltage present
E05
Reserved for future use
E06
Reserved for future use
E07
Communication error between the meter and UIU
E08
Wireless UIU error - contact Conlog
E09
Incompatibility between the meter and UIU
E10
Software error - contact Conlog
E20
Remote disconnection initiated
STS class one tokens
In line with the specification, a number of non-meter specific tokens are required as standard for all
STS compliant meters.
The STS information is accessible using Conlog’s short codes or by entering the specified 20 digit
token.
STS
token
Short
code
Description
STS0
000
Perform the STS dispenser test
STS1
001
Test the disconnect device of the meter (load switch test)
STS2
002
Display all icons on the user interface
STS3
004
View the meter or consumer's total consumption to date. The cumulative
totals are the Meter Total Consumption To Date (MTTD) and the User Total
Consumption To Date (UTTD)
STS4
005
View the key revision number and key type
STS5
006
View the tariff index
STS6
003
Test the input device (keypad) of the user interface
STS7
007
Display the maximum power limit setting
STS8
008
View if the tamper feature is enabled on the meter
STS9
050
View the instantaneous power
STS10
101
View the software version of the meter
STS11
010
Display the phase power unbalance limit
BEC62 (08) technical manual
56
STS class two tokens
These are meter specific tokens that require encryption and are generated at a vending system; this
excludes Conlog meter specific service tokens.
Maximum load limit
Set the maximum load limit on the meter.
Clear credit
Clear all existing credit from the meter, such as in the case of a tenancy change.
Key change token
Change the meter coding parameters, such as the supply group code or tariff index.
Clear tamper
Remove a tamper event on the meter and reconnect the consumer’s supply.
Maximum phase power unbalance limit
Set the maximum phase unbalance limit on the meter.
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BEC62 (08) technical manual
Industrial standards
IEC 62051-1
Electricity metering - Glossary of terms
IEC 62052-11
Electricity metering - General requirements, Tests and test conditions - Part
11: Metering equipment
IEC 62053-21
Electricity metering equipment (a.c.) - Part 21: Particular requirements - Static
meters for active energy (classes 1 and 2)
IEC 62055-21
Electricity metering - Payment systems - Part 21: Framework for
standardisation
IEC 62055-31
Electricity payment metering systems - Part 31: Particular requirements Static payment meters for active energy (classes 1 & 2)
IEC 62055-41
Electricity metering - Payment systems - Part 41: Standard transfer
specification (STS ) - Application layer protocol for one-way token carrier
systems
IEC 62055-51
Electricity metering - Payment systems - Part 51: Standard transfer
specification - Physical layer protocol for one-way numeric and magnetic card
token carriers
IEC 62055-52
Electricity metering - Payment systems - Part 52: Standard transfer
specification - Physical layer protocol for a two-way virtual token carrier for
direct local connection
IEC62056-21
Electricity metering - Data exchange for meter reading, tariff and load control
– Part 21: Direct local data exchange
BS 7856
Code of practice for design of alternating current, watt-hour meters
For active energy (class 1 and 2)
SANS 1524-1
Electricity payment systems - Part 1: Payment meters
SANS 1524-1-1
Electricity payment systems - Part 1-1: Mounting and terminal requirements
for payment meters
SANS 1524-1-2
Electricity payment systems - Part 1-2: Specification for surge arresters for
the protection of electricity dispensers
SANS 1524-4
Electricity payment systems - Part 4: National prepayment electricity meter
cards
SANS 15417
Information technology: Automatic identification and data capture techniques
- Code 128 bar code symbol specification
STS 101-1
Interface specification - STS 101-1: Standard transfer specification (STS) Physical layer mechanical and electrical interface for virtual token carriers
DSP 34-1527
Eskom specification: Procedure for producing software process assessment
documents
ISO 9001
Quality Management Systems
ISO 14001
Environmental Management
OHAS 18001
Occupational Health and Safety Management System
BEC62 (08) technical manual
58
Company overview
Since the inception of the South African prepayment industry in the late 1980s, Conlog has been at
the forefront of pioneering solutions that meet the needs of utilities worldwide.
The foundation of providing simple yet technologically advanced products, coupled with an ethos of
ensuring our customers’ success, has resulted in our leadership position.
Products for today and tomorrow
Conlog specialises in providing prepayment solutions for the delivery of electricity services. Our broad
product offer encompasses prepayment meters, vending, revenue management, maintenance,
support and consultation, as well as a dedicated and accredited training facility for all aspects of
prepayment.
This comprehensive and holistic approach enables customers to reap the full benefit of their
investment and ensures sustained success, into the future.
Global footprint
Conlog has the world’s largest installed base of prepaid meters, spanning more than 20 countries on
four continents. Further, over 70 utilities worldwide utilise Conlog and their solutions, as their
preferred prepayment provider.
In addition, as a part of the global Schneider Electric group, Conlog has access to a network of offices
spanning over 100 countries.
Platform of excellence
In all areas of the business, our goal is for absolute excellence. To this end, the company’s
manufacturing facilities are independently accredited with ISO 9000 (quality), ISO 14001
(environmental) and OHAS 18001 (health and safety) standards.
All products also meet and exceed the highest international standards, such as the International
Electrotechnical Commission (IEC) and the South African Bureau of Standards (SABS). In addition,
the company operates a variety of internationally endorsed improvement programmes, such as Six
Sigma, Kaizan and Lean.
An additional benefit of Conlog is the vertical integration of the organisation, whereby the research
and development, engineering, manufacturing and sales and marketing functions are housed within
one global facility.
Award winning
Conlog, as one of the only company’s in the world to specialise solely in prepayment solutions, has
been consistently providing customers with an unsurpassed depth of experience and knowledge for
more than 20 years. The company has received a number of accolades through the years including
the inaugural Innovation Award for the prepayment industry, has been recognised as the Best
Metering Company six times by the Electricity Supply Industry, and has won the Exporter of the Year
award, among many others.
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BEC62 (08) technical manual
Contact information
Conlog
Tel:
+27 (31) 268-1111
Fax:
+27 (31) 268-1500
Email:
info@conlog.co.za
Web:
www.conlog.co.za
Technical Support
Tel:
0861 CONLOG
Fax:
+27 (31) 268-1227
Email:
support@conlog.co.za
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