Concordia Xpress series, Xpress 6, Xpress 0 User Manual

User Guide
Xpress
Table of Contents
Important Safety Information ................................ 1
The Xpress System .................................................. 2
The Xpress System Components .......................... 3
Using the Espresso System ...................................... 4
Starting the System ............................................. 4
OFF .................................................................................... 4
Touch Pad – Xpress 6 ........................................... 5
Touch Pad – Xpress 0 ........................................... 5
Touch Pad Menu Options .................................................. 5
Pouring Drinks ..................................................... 7
Product Outlet .................................................................... 7
Cancelling a Drink .............................................................. 7
Cup Stand ........................................................................... 7
Sample Drinks ..................................................... 8
Drink Variations ................................................. 8
Make it Decaf ..................................................................... 8
Make it Non-Fat ................................................................ 8
Make it Iced ....................................................................... 8
Make it a Triple Shot ......................................................... 9
Add a Flavor ...................................................................... 9
Front Panel Lock Button ..................................... 9
Machine Software Overview ................................. 10
Software Programming Menu ............................ 10
Accessing the Programming Menu ................................. 10
Navigating the Software Menu ........................................ 10
Accessing a Sub-Category ................................................ 11
Exiting the Menu System ................................................. 11
Accessing the Grand Total Drink Count ......................... 11
Accessing Total Drink Count Statistics ........................... 12
Accessing Daily Drink Count Statistics ........................... 12
Software ............................................................. 13
Programming Menu Informational Screens ................... 13
Service Switch .................................................... 15
Service Switch in the VEND position .............................. 15
Service Switch in the CLEAN position ............................ 15
Service Switch and Cleaning the Machine ...................... 15
Beans and the Bean Hoppers ................................ 16
Bean Hoppers ..................................................... 16
Filling a Bean Hopper ...................................................... 16
Inserting the Hopper Stopper ......................................... 17
Removing the Hopper Stopper ........................................ 17
Removing a Bean Hopper ................................................ 17
Milk and the Milk System ...................................... 18
Refrigeration Unit .............................................. 18
Placing Milk in the Machine ............................................ 18
Milk Weight Trays ............................................................ 19
Checking the Refrigeration Unit Temperature ............... 19
Flavor and the Flavor System ................................ 20
Flavor Storage ................................................... 20
Replacing Empty Flavor Boxes .......................... 20
Removing a Flavor Box Connector ................................. 20
Replacing a Flavor Box .................................................... 21
Chocolate Sauce ................................................. 21
Cleaning and Maintenance .................................... 22
Cleaning ............................................................. 22
Cleaning Timers .............................................................. 22
Auto-Rinse Cycle ............................................................. 22
Daily Cleaning Procedures ................................. 23
Clean the Milk System .................................................... 23
Clean the Brew Group ..................................................... 23
Empty the Grounds Bin .................................................. 24
Clean Drain Grate and Drain Tray ................................. 24
Clean Exterior Surfaces .................................................. 24
Clean the Interior of Refrigeration Unit ........................ 25
Refill Consumables ......................................................... 25
Clean Product Nozzle ...................................................... 25
Clean the Steam Wand .................................................... 25
Monthly Cleaning Procedures ........................... 26
Check Air Filter ............................................................... 26
Removing the Air Filter .................................................. 26
Cleaning a Bean Hopper ................................................. 26
Preventive Maintenance .................................... 26
Ordering Cleaning and Replacement Items........ 27
Operational Messages ........................................... 28
Error Messages ..................................................... 30
Troubleshooting ................................................... 31
FAQ ...................................................................... 33
Machine Warranty ................................................ 36
Important Safety Information
The safety of you and your customers is important to Concordia. The Xpress dispenses hot liquids and steam. Please follow all safety precautions outlined in this manual, in order to reduce the risk of electric shock, burns, and/or injury to persons or property.
Machine Operation
Do not use the machine for anything other than its specific intended purpose.
Close supervision is required anytime the machine is used near children. Machine must be installed in a safe and stable location and in
accordance with Concordia’s installation requirements. Do not attempt to override safety interlocks. Do not operate the machine with unauthorized parts or attachments. Improper use may cause fire, electrical shock, hazard, or injury.
WARNING: Use of unauthorized parts or attachments will nullify the
machine warranty.
Hot Surfaces and Liquids
Care must be taken around the machine, as hot liquids and steam are produced and dispensed. Serious burns can occur.
Do not touch hot surfaces or parts.
Electrical
To protect against electrical hazards, do not immerse the power cord, plugs, or machine in water or any other liquid.
Turn the power switch to “OFF” when the machine will not be used for an
extended period. Do not operate the machine with an improper or damaged power cord or
plug, or after the machine has been damaged in any manner.
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The Xpress System
The Concordia Xpress espresso machine grinds fresh whole beans, brews fresh espresso, steams fresh milk, infuses flavors, and delivers a perfect, freshly brewed, gourmet espresso beverage.
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The Xpress System Components
1. FRONT PANEL DOOR LOCK BUTTON
The front panel and doors of the machine can be locked, providing security in a self-service environment.
2. TOUCH PAD
The touch pad provides a user-friendly interface for selecting and pouring beverages.
3. PRODUCT OUTLET
The product outlet is where drinks and hot water are dispensed.
4. POWER SWITCH
The power switch is located behind the left front door of the machine and controls the machine power supply.
5. DRAIN TRAY AND GRATE
The drain tray and grate direct excess liquid to the drain.
6. ON-BOARD REFRIGERATION UNIT
The on-board refrigeration unit holds two 1-gallon/4-liter milk containers.
7. SERVICE SWITCH
The service switch is used to alternate between VEND mode and CLEAN mode, and is located behind the front panel.
8. BEAN HOPPERS
Located on top of the machine, each bean hopper holds fresh, whole espresso roast beans.
9. GROUNDS BIN
The grounds bin holds the used espresso grounds. The EMPTY GRNDS BIN message will appear on the display approximately
every 30 drinks.
10. FLAVOR SYSTEM
NOT SHOWN The flavor system connects the flavor boxes to the machine, to provide selected flavors for a customer’s drink.
11. STEAM WAND
NOT SHOWN An optional steam wand allows users to heat milk or other liquids. There are two types of steam wand available: manual and automatic.
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WAIT WARMING UP
CANCEL
CALIBRATING
PROGRAM BUTTON
Using the Espresso System
PROGRAM
CLEAN
Starting the System
The power switch is located behind the left door.
1. Press the power switch to the ON position to start the machine.
2. Close the door. The machine will not warm up if the door is open.
3. The display will read:
CALIBRATING
WAIT WARMING UP
Machine warm-up takes approximately 10-15 minutes. During warm-up, the machine is heating the water, generating steam, and calibrating the brew group.
WARNING: Wait at least 10 seconds between turning the machine off
and back on again. Quickly flipping the power switch on and off can blow a fuse within the machine and/or result in machine malfunction.
Starting the Machine if Display Reads: MACHINE IS OFF
If the power switch is on and the display reads MACHINE IS OFF, you cannot pour drinks. In this mode, only the refrigeration unit is functioning.
To start the machine, press and hold the PROGRAM button. A tone will sound; when the tone stops, release the PROGRAM button.
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Touch Pad – Xpress 6
Touch Pad – Xpress 0
Touch Pad Menu Options
1. SELECT YOUR DRINK
These buttons determine the type of drink to be poured.
LATTE
Latte is poured.
MOCHA
Mocha is poured.
CAPPUCCINO
Cappuccino is poured.
BREWED COFFEE
Brewed coffee is poured.
ESPRESSO
One shot of espresso is poured.
HOT CHOCOLATE
Hot chocolate is poured.
CHAI LATTE
XPRESS 6 ONLY
Chai latte is poured.
STEAMED MILK
Steamed milk is poured.
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2. SELECT YOUR FLAVOR
XPRESS 6 ONLY
These buttons determine the desired flavor to be added to a milk-based drink.
EXTRA CHOCOLATE
Adds an extra serving of chocolate sauce to a drink.
HAZELNUT
Adds a serving of hazelnut syrup to a drink.
CARAMEL
Adds a serving of caramel syrup to a drink.
VANILLA
Adds a serving of vanilla syrup to a drink.
SUGAR-FREE VANILLA
Adds a serving of sugar-free vanilla syrup to a drink.
3. SELECT YOUR OPTIONS
These buttons determine what size drink to be poured.
HOT DRINK / COLD DRINK The default is HOT DRINK. Press button to select COLD DRINK. REGULAR BEANS / DECAF BEANS The default is REGULAR BEANS. Press button to select DECAF BEANS. REGULAR MILK / NON-FAT MILK The default is REGULAR MILK. Press button to select NON-FAT MILK. MEDIUM CUP / LARGE CUP
The default is MEDIUM CUP, a 12oz (360mL) drink with one shot of espresso. Press button to select LARGE
CUP, a 16oz/480mL drink with two shots of espresso. SINGLE SHOT / DOUBLE SHOT / TRIPLE SHOT
The default is SINGLE SHOT. Press button once to select DOUBLE SHOT or press button twice to select
TRIPLE SHOT.
4. MESSAGE DISPLAY SCREEN
The blue LCD screen shows information about the current drink being poured, or any operational or error messages. For more information on these messages, please see pages 28-30.
5. CLEAN BUTTON
The service switch must be in the CLEAN position. After pressing the CLEAN button, select the clean cycle to perform. See the cleaning card included with the machine for full cleaning procedures.
6. PROGRAM BUTTON
For complete programming and software menu navigation instructions, see page 10.
7. MAKE YOUR DRINK START
Starts the drink pour process.
CANCEL
Clears current selection(s) or stop the pouring of a drink.
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Pouring Drinks
Product Outlet
Drinks are dispensed at the product outlet. Before selecting a drink, the customer places their selected cup directly under the product outlet.
1. Place cup under product outlet
2. Select your drink
Latte Mocha Cappuccino Brewed Coffee Espresso Hot Chocolate Chai Latte Steamed Milk
3. Select your flavor (optional, for milk-based drinks only)
Extra Chocolate Hazelnut Caramel Vanilla Sugar-Free Vanilla
4. Select your options
Hot Drink or Cold Drink Regular Beans or Decaf Beans Regular Milk or Non-Fat Milk Medium Cup or Large Cup Single Shot or Double Shot or Triple Shot
5. Make your drink
Press START to dispense your drink
Cancelling a Drink
Press the CANCEL button to stop the dispensing of a beverage.
Cup Stand
An optional cup stand accommodates usage of different size cups. It may be folded up when a large cup is being used. The cup stand can be removed for cleaning.
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Sample Drinks
TO SELECT A MEDIUM LATTE:
Press the LATTE button Press the START button
TO SELECT A LARGE LATTE:
Press the LATTE button Press the LARGE CUP button Press the START button
TO SELECT A MEDIUM MOCHA:
Press the MOCHA button Press the START button
TO SELECT A LARGE MOCHA:
Press the MOCHA button Press the LARGE CUP button Press the START button
TO SELECT A MOCHA WITH EXTRA CHOCOLATE:
Press the MOCHA button Press the CHOCOLATE button Press the START button
Drink Variations
Make it Decaf
The beverage will be made with decaffeinated espresso roast beans. TO SELECT: Press the DECAF button
Press desired FLAVOR and OPTION button(s) Press the START button
Make it Non-Fat
The beverage will be made using non-fat milk. TO SELECT: Press the desired drink button
Press desired FLAVOR and OPTION button(s) Press NON-FAT MILK Press the START button
Make it Iced
The beverage will be made using cold milk. Add ice after the drink is poured.
TO SELECT: Press the desired drink button
Press desired FLAVOR and OPTION button(s) Press the COLD DRINK button Press the START button
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Make it a Triple Shot
The beverage will be made with three shots of espresso. TO SELECT: Press the desired drink button
Press desired FLAVOR and OPTION button(s) Press the shot option button twice, to select TRIPLE SHOT Press the START button
Add a Flavor
The beverage will be made with the selected flavor. TO SELECT: Press the desired drink button
Press desired FLAVOR button Press desired OPTION button(s) Press the START button
NOTE: Only one flavor can be chosen per milk-based drink, and no
flavor can be chosen for brewed coffee or espresso. It is possible to add a second flavor to a hot chocolate, chai latte, or mocha drink. It is not possible to add two flavors to any other drink.
NOTE: Pressing the EXTRA CHOCOLATE button will add a serving of
chocolate to a drink. If selected with a mocha or hot chocolate, an extra serving of chocolate will be added.
Front Panel Lock Button
The front panel houses the touch pad, and can be lifted to access the service switch.
To open the front panel, press down on the lock button and the front panel will slide upwards.
To prevent unauthorized machine access, lock the front panel using the key provided.
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Machine Software Overview
PROGRAMMING MENU
NAVIGATION
MENU SCROLL UP
Scroll up in category and sub-category menus.
MENU SCROLL DOWN
Scroll down in category and sub-category menus.
PROGRAM BUTTON
Press once for GRAND TOTAL drink statistics. Press twice to view the software part number. Press once to exit a software category. Press three times to access SELECT
CATEGORY.
INCREASE VALUE
Increase the value in a sub-category.
DECREASE VALUE
Decrease the value in a sub-category.
Touch Pad Menu Navigation
PROGRAM
MENU SCROLL UP
MENU SCROLL DOWN
INCREASE VALUE
DECREASE VALUE
SELECT DRINK
Software Programming Menu
Accessing the Programming Menu
Press the service switch into the CLEAN position. See page 15 for more information on the service switch.
When you finish accessing the programming menu, be sure to return the service switch to the VEND position.
Press the PROGRAM button three times, slowly. You should hear a tone after each press.
The display will change from SELECT DRINK to SELECT CATEGORY.
Navigating the Software Menu
To navigate through the software menu, use the unmarked buttons below the display.
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