Concept Pro VHSDIR-870EXT-IP User Manual

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VHSDIR-870EXT-IP
External IP HIGH SPEED DOME
PLUG & PLAY
USER MANUAL
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User Manual
i Issue V1.1
About this Document
Purpose
This document is for the VHSDIR-870EXT-IP, including the product features, hardware installation, network access, network configuration, technical specification and troubleshooting.
Intended Audience
This document is intended for:
Technical support engineers.
Maintenance engineer.
End user.
Symbol conventions
The symbols that may be found in this document are defined as followed:
Symbol Description
Alerts you to a high risk hazard that could, if not avoided, result in moderate or minor in injury.
Alerts you to a medium or low hazard that could, if not avoid, result in moderate or minor in injury.
Alerts you to a potentially hazardous situation that could, if not avoid, result in damage, data loss, performance deterioration, or unanticipated results.
Provide a tip that may help you solve a problem or save time.
Provides additional information to emphasize or supplement important points in the main text.
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IR Network High Speed Dome User Manual
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Special notices
When using video surveillance products, comply with applicable statutory and regulatory requirement to enable and maintain legal surveillance cameras. It is illegal for a company or person to install surveillance cameras in an office to monitor employees outside the scope of local law, or to use surveillance cameras to invade other people’s privacy with illegal purposes.
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Contents
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Contents
About this document………………………………………………………………..……. i Contents……………………………………………………………………………….….…. iii
1. Installation Preparation.…………………………………………………….…….….1
1.1 Safety Precautions.…………………………………………………………….….….1
1.2 Check the Installation Environment……………………………………….….….3
1.3 Network Plan.…………………………………………………………………….….…3 2 Camera Port and Description………………………………………………….….…..4
2.1 Product Appearance………………………………………………………….…….…4
2.2 Features………………………………………………………………………….…….…9 3 Hardware Installation………………………………………………………………….10
3.1 Preparing Installation Tools……………………………………………………….10
3.2 Installing a Dome Camera………………………………………………………….11 4 Finding the Cameras IP Address…………………………………………………….16
4.1 Finding the Cameras IP Address using HD-IP…………………………………16
4.2 Finding the Cameras IP Address using UPnP in Windows 7……………….17
4.3 Finding the Cameras IP Address using Bonjour in Mac OS…………………19
4.4 Finding the Cameras IP Address using BNC Test Cable……………………..20 5 Configuration……………………………………………………………………..….…..21
5.1 Login and Logout………………………………………………………………….…..21
5.2 Main Page Layout……………………………………………………………………..22
5.3 Browsing Video………………………………………………………………….….….23
5.4 Sensor Config……………………………………………………………………....…..27
5.5 Device Info…………………………………………………………………………...…31
5.6 Device Configuration…………………………………………………………..….….32
5.6.1 Local Network………………………………………………………………………..32
5.6.2 Device Port………………...……………………………………………………..…..35
5.6.3 Camera.………………………………………………………………………………..35
5.6.4 Date and Time.………………………………………………………………….……36
5.6.5 OSD………………………………………………………………………………..……38
5.6.6 Microphone…………………………………………………………………….….….40
5.6.7 Dome PTZ…………………………………………………………………………..…40
5.6.8 CVBS Configuration/BNC Output……………………………………...……..…41
5.6.9 System Configuration……………………………………………………………...42 6 Stream Configuration………………………………………………………………..….43 7 Alarm Configuration……………………………………………………………….….…45
7.1 Alarm I/O………………………………………………………………………….….…45
7.2 Disk Alarm…………………………………………………………………………..…..46
7.3 Network Alarm……………………………………………………………………..…..48
7.4 I/O Alarm Linkage…………………………………………………………………..…49
7.5 Motion Alarm…………………………………………………………………….……..50
8. Local Record………………………………………………………………………….…..52
8.1 Record Policy……………………………………………………………………….…..52
8.2 Record Directory………………………………………………………………….……53 9 Privacy Masking…………………………………………………………………….…….56
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9 Privacy Masking…………………………………………………………………….…….56 10 Network Service……….…………………………………………………………….….57
10.1 DDNS……….……………………………………………………………………….…..57 11 Service Centre…………………………………………………………………….……..58
11.1 SMTP…………………………………………………………………………………….58 12 Privilege Manager………………………………………………………………………59 13 Protocol..………………………………………………………………..………………..61 14 Maintenance…………………………………………………………..………………...62 15 Technical Specification……….……………………………………..………………..63 16 Troubleshooting…………………………………………………………………………66 17 Lightning Proof and Surge Signal Proof…………………………………………..67 18 Declaration on Hazardous Substances in Electronic Information Products……………………………………………………………………………………….69
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1. Installation preparation
1.1 Safety precaution
The following precautions provide important information to prevent fire and personal injury caused by improper use of the VHSDIR-870EXT-IP. Read this section carefully before installing the camera and comply with these cautions during use. If you want to install the camera in a public place, provide a warning message such as “CCTV camera are in operation”.
The camera may be upgraded without prior notice.
For the latest program and supplementary documentation, contact your supplier
If any problems occur during use, contact your supplier
Basic precaution
Install the camera in strict accordance with the manufacture requirement.
Never open or disassemble the camera unless it is by a qualified or
professional person, as this product maybe damaged or cause electrical shock.
No unit and individual are allowed to change the camera structure, safety configuration, and performance without authorization.
Use the camera in accordance with related laws and with respect for other’s legal rights.
Power supply precautions
Use power compliances with the local electrical safety standards during camera installation.
Use a power adapter matching this camera. The power supply voltage must meet the input voltage requirement.
Never power on the camera before installation is completed. Before installing or removing a cable, stop using the camera and power it off.
Verify that the correct power supply is used before using the camera.
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Keep the power plug clean and dry to prevent electric shock or other risks.
Precaution For Use
Avoid heavy weight, violent vibration, soaking during transport, store, and installation. Otherwise, the camera may be damaged. Any damage caused by improper transport of the assembled camera during delivery from or sending back to the manufacture for repair causes the warranty to be void.
Never install the camera upside down. Hold the camera core carefully. Never tightly press any structural parts, otherwise it could damage the camera.
Never dissemble the camera to repair it. The camera must be checked and repaired by professional CCTV installer.
If smoke is blown out of the camera, the camera sounds abnormally, or peculiar smell is found, stop using the camera, power it off, and remove all the cables (such as the power cable and networking cables) connected to the camera.
If the camera is faulty, contact the supplier for repair.
Clean precautions
Before cleaning the camera, stop using the camera and power it off, and then remove all cables (such as the power cable and networking cables) connected to the camera.
Use a soft and dry cloth to clean the camera. If there is any dirt that is difficult to clean, place a few drops of mild detergent on a soft and clean cloth before cleaning. After the dirt is removed, dry the camera with a cloth.
Never use any volatile solvents (such as the alcohol, benzene, and thinner) or strong and abrasive alkaline detergent; otherwise the camera surface may be damaged or the camera performance may be reduced.
Environment Precautions
Never allow any water or other liquid to flow into the camera. If any liquid flows into camera by accident, power off the camera, and remove all the cables (such as the power cord and network cable) connected to the camera.
Avoid heavy weight, violent vibration, soaking during transport, storage, and installation. Otherwise, the camera may be damaged and is not covered under warranty.
Never install or use the camera in places where flammable or explosive material are stored or in use.
Personnel precautions
The camera-related installation and maintenance can be only be performed by professional technical engineers or specific installation personnel.
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1.2 Checking the Installation Environment
Before installing the camera, check the installation environment according to Table 1-1.
Table 1-1 Installation environment check items
Check Item
Standard
Moisture
The relative environment humidity must be in the range from 5% to 90%. If the humidity is higher than 90%, a dehumidifier must be installed, such as an air conditioner with the dehumidification function or a dedicated dehumidifier. In addition, water seepage, water dropping, and dew forming will damage the camera.
Dust
Make sure the camera is in a dust free area as it could damage the internal workings of the camera.
Lighting
The camera must be installed in the environment that is not in strong light to avoid image blur or a poor image.
1.3 Network Plan
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2. Camera Port and Description
2.1 Product Appearance
Figure 2-1 shows the appearance of a VHSDIR-870EXT-IP
Figure 2-1 VHSDIR-870EXT-IP
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Figure 2-2 shows the structure diagram of the VHSDIR-870EXT-IP.
Figure 2-2 Structure diagram of the VHSDIR-870EXT-IP
Figure 2-3 shows the multi-head cable used by a dome camera. Table 2-1 describes cores of the multi-head cable.
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Figure 2-3 Multi-head cable
Table 2-1 cores of the multi-head cable
No.
Color
Function
Description
1
N/A
Video output port
You can connect the camera to a TV monitor through this port to view analog video. It also tells you the IP address of the camera.
2
N/A
Network port
Connects a standard Ethernet cable.
3
Red taped core
Audio output
Connects to an external audio device such as a speaker.
4
White taped core
Audio input
Receives analog audio signals from cameras such as a microphone.
5
Red core
AC 24 V power supply wire
The red and black cores supply power for the camera. The blue and white cores supply power for the heater.
NOTE
When the ambient temperature is lower than 5 degrees centigrade
Black core
Blue core
White
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No.
Color
Function
Description
core
(error:±5 degrees centigrade), the heater must be turned on to ensure that the camera runs correctly.
6
N/A
Grounding wire
N/A
7
Yellow core
Alarm output channel 2
Seven alarm input channels and two alarm output channels.
Orange core
Alarm output channel 2 common terminal
Grey core
Alarm input channel 7
Blue core
Alarm input channel 6
Purple core
Alarm input channel 5
Brown core
Alarm input channel 4
Green core
Alarm input channel 3
8
Pink black core
Alarm input channel common terminal
Orange black core
Alarm input channel 1
Grey black core
Alarm input channel 2
Blue black core
Alarm output channel 1 common terminal
Purple black core
Alarm output channel 1
9
Brown black core
RS485 output (negative)
Connects to a keyboard controller to control the camera.
Green
RS485 output
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No.
Color
Function
Description
black core
(positive)
Yellow black core
RS485 input (positive)
Pink core
RS485 input (negative)
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2.2 Features
Network Features
Supports TCP/IP protocol.
Supports video, audio, and alarm data.
Provides a built-in web browser using IE, Google Chrome, Mozilla Firefox
and Safari etc.
Supports network data transmission and remote access.
Support Point-to-Point protocol over Ethernet (PPPoE), Dynamic Host
configuration protocol (DHCP), and Dynamic Domain Name System (DDNS). Protocols.
Support remote upgrade and maintenance.
Image Processing Features
Supports multiple steams. Single-stream model or dual-stream mode can
be selected based on the site requirement. Encoding parameters for the main stream and sub stream can be configured separately.
Supports dynamic stream parameters based on different image quality
requirement.
Supports independent hardware compression, constant bit rate (CBR)
and variable bit rate (VBR). Videos can be compressed using the Motion Joint Photographic Experts Group(MJPEG)or H.264 standards. The frame rate and image quality can also be configured.
I/O Features
Support bidirectional intercom and unidirectional broadcast.
Support RS-485 serial port control and transparent channel transmission.
Provides a 10/100 Mbits/s self-adaptive Ethernet port.
Other Features
Supports the heartbeat function that allows the management host to
learn the running status of the IP camera in real time.
Supports alarm input and output, motion detection alarm, and alarm
linkage function.
Supports level-based user rights management.
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3. Hardware Installation
3.1 Preparing Installation Tools
Table 3-1 shows a list of installation tools that you may need.
Table 3-1 Installation tools
Tool
Description
Phillips screwdriver
Claw hammer
Hammer drill
Level ruler
Slotted screwdriver (camera accessory)
Screw (camera accessory)
Hexagon wrench (camera accessory)
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3.2 Installing a Dome Camera
Installation Modes
A dome camera supports wall-mounted and suspension installation modes.
The following describes how to install a dome camera in wall-mounted and on a ceiling.
Wall-Mounted installation
Two kinds of bracket could be used. The following are steps for two different brackets, wall mount and pendant mount.
Wall-Mounted Installation I
Mark wall based on bracket size for drilling the holes into the wall. Drill four holes over 60 mm in depth. The bracket installing size is shown in the Figure 3-1.
Figure 3-1 Bracket installing size
Insert four expansion bolts into the holes.
Attach the PTZ camera to the bracket and rotate the camera clockwise to align the screw holes on the base of the camera and the bracket. Then
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tighten the three screws using it to fix the bracket to the camera, shown in Figure 3-2.
Figure 3-2 Fix the camera and bracket together
Thread all the cables through the cable hole on the side of the bracket
Put on the bracket’s cover as shown in Figure 3-3.
Figure 3-3 Put on bracket’s cover
Mounting the PTZ dome camera to the wall, tighten the four screws on the bracket.
Wall-Mounted Installation II
Mark wall based on bracket size for drilling the holes into the wall. Drill four holes over 60 mm in depth. The bracket installing size is shown in Figure 3-4.
Bracket’s cover
Tighten screws
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Figure 3-4 Bracket installing size
Insert four expansion bolts into the holes.
Thread all the cables through the cable hole on the side of the bracket, shown in Figure 3-5.
Figure 3-5 Thread all cables through the bracket
Cables
85
140
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Attach the PTZ camera to the bracket and rotate the camera clockwise to align the screw holes on the base of the camera and the bracket. Then tighten the three screws using it to fix the bracket to the camera, shown in Figure 3-6.
Figure 3-6 Fix the PTZ camera and bracket together
Mounting the camera to the wall, tighten the four screws on the bracket.
Pendant Installation
Mark wall based on bracket size for drilling the holes into the wall. Drill four holes over 60 mm in depth. The bracket installing size is shown in Figure 3-7.
Figure 3-7 Find the hole position and make the mark for drilling the holes
Tighten screws
103 mm
103 mm
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Insert the expansion bolts into the holes.
Thread all cables through the cable hole on the side of the pendant bracket, shown in Figure 3-8.
Figure 3-8 Thread the cables through the cable hole on the bracket
Attach the PTZ camera to the bracket and rotate the camera clockwise to align the screw holes on the base of the camera and the bracket. Then tighten the three screws using it to fix the bracket to the camera, shown in Figure 3-9.
Figure 3-9 Fix the pendant bracket and camera together
Mounting the PTZ dome camera to the ceiling and tighten the four screws on the bracket.
Cables
Part of suspension bracket
Screw
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4.
FINDING THE CAMERA’S
IP
ADDRESS
Use
the steps below to find the camera’s IP address and connect to
the
camera over
the local area network
(LAN)
using
HD-IP, UPnP
on Windows® 7, or Bonjour® on
Mac OS®.
4.1
Finding
the
Camera’s
IP
Address Using
HD-IP
1. Install
HD-IP
from the USB stick
. Now
doubl
e-click
the
HD-IP
icon
(
) on the
Desktop.
The log in screen
appears.
2. Under User Name and
Password,
enter the default
HD-IP
user name
(admin)
and
password
(admin).
Click Login
3.
HD-IP
opens and scans the local network
for
connected ca
mer
as.
Detected camera IP
addresses on the LAN appear in the
Device
List on
the
left
side of the screen with a
icon.
Enter admin
Enter admin
Click Login
Found
camera
IP address
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4. Click on a camera IP address in the
Device
List to lo
gin.
5. Under
User Name,
enter the user name
for
the camera (default: admin).
Under
Password,
enter the password
for
the camera (default: admin). Click
Continue.
Enter Camera User Name (default: admin) Enter Camera Password
(default: admin)
Click Continue to
login
6.
The
camera appears under the camera IP address. Click and drag
the
camera to
the display grid to open
it.
Click and drag
the
camera
to the display grid to open
it
4.2
Finding
the
Camera’s
IP
Address using UPnP
in
Windows®
7
NOTE: To use
this method, your
router
must support
UPnP and
the ca
mera and
computer must
be on the same
network.
UPnP is
enabled in
the camera by
default,
and
can be enabl
ed/disabled using
HD-IP (check the
HD-IP manual
for details).
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1. Click
Start > Computer > Network.
The
camera’s IP address appears under
Network
Infrastructure.
2. Double-click the camera to open it in your default
browser.
3. Under User Name and
Password,
enter the camera’s User Name
(default:
admin)
and Password (default:
admin)
and click
Login
.
Enter Camera User Name (default: admin)
Enter Camera Password (default: admin)
Click Login
Double click to open the camera
Network
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4.3
Finding
the
Camera’s
IP
Address using
Bonjour®
in
Mac
OS®
NOTE: To use
this method, the camera
and
computer must
be on
the same network.
Bonjour® is enabled by default, and can be enabl
ed/disabl
ed
using
HD-IP
(check the
HD-IP
manual
for details).
1.
Open
Safari® browser and click the Bookmarks button ( )
2. Click
Bonjour. The
camera’s IP address appears in the Bonjour Devices
list.
3.
Double-click the camera to open it in
Saf
ari®.
4. Under User Name and
Password,
enter the camera’s User
Name
(default:
admin)
and Password (default:
admin)
and click
Login
.
Bookmarks
Bonjour
Double-click the camera’s IP address
Enter Camera User Name (default: admin)
Enter Camera Password (default: admin)
Click Login
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4.4
Finding
the
Camera
IP
using
the
BNC Test
Cable
When
the
BNC
test
cable
is
connected
to the camera, the
IP address
is shown on the test
monitor.
The
camera must
be connected
to power to use the BNC test cable.
NOTE: The
default IP address of
192.168.0.120
is shown if the ca
mera cannot obtain
an IP address from the
router.
Check
the
Ethernet/po
wer
connections and
router
configur
ation.
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5. Configuration
5.1 Login and Logout
You must use Internet Explorer 6 or a later version to access the web management system, otherwise some functions may be unavailable.
Login system
Open the Internet Explorer, enter the IP address of IP camera (default value:
192.168.0.120) in the address box, and press Enter.
The login page is displayed, as shown in Figure 5-1.
Figure 5-1 Login page
Input the Username and password.
The default name is admin. The default password is admin. Change the password when you log in the system for first time to ensure system security.
You can change the system display language on the login page.
Click Login.
The main page is displayed.
Logout
To logout of system, click Sign out in the upper right corner of the main page, the login page is display after you log out of the system.
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5.2 Main page layout
On the main page, you can view real-time video, set the sensor parameters, set the video parameters, video control, PTZ control, PTZ Configuration and log out of the system. Figure 5-2 shows the main page layout.
Figure 5-2 Main page layout
Table 5-1 Elements on the main page
NO.
Element
Description
1
Real-time video area
Real-time video is displayed in this area, You can also set sensor parameters.
2
Menu area
You can choose a menu to set the camera’s parameters, including the camera information, audio and video streams, alarm setting, and privacy mask function.
3
Video area
Video parameters, such as the I frame interval, bit rate type, bit rate, and quality are displayed.
4
Video control area
You can perform the following operations in this area:
Switch between cameras.
Start or stop playing Videos.
Start or stop playing audio.
Enable or disable the intercom function
5
PTZ control
You can control the camera’s direction, zoom in or
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NO.
Element
Description
out, and change the focal length and aperture for a dome camera.
NOTE
Currently the automatic aperture adjustment function is not supported.
6
PTZ configuration area
You can perform the following operations in this area:
Add, delete, and invoke the presents and tacks.
Adjust the PTZ rotation speed.
Enable or disable 3D position.
Set the direction to due north.
Set the PTZ timer.
NOTE
!
PTZ timer function as a time trigger. When it is activated, the PTZ rotates according to presents and tracks as scheduled.
!
The PTZ timer uses the time set in camera. Ensure the time is correct.
5.3 Browsing Video
User can browse the real-time video in the web management system.
Preparation
To ensure the real-time video can be played correctly, you must perform the following operation when you log into the web for the first time:
Open the Internet Explorer. Choose Tools > Internet options > Security >
Trusted sites > Sites.
In the display dialog box, click Add, as shown in Figure 5-3.
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Figure 5-3 Adding the a trusted site
In the Internet Explorer, choose Tool > Internet Options > Security > Customer level, then set Download unsigned ActiveX control, initialize and script ActiveX controls not marked as safe for scripting under ActiveX controls and plug-ins to Enable, as shown in Figure 5-4.
Figure 5-4 Configuring ActiveX control and plug-ins
Download and install the player control as prompted.
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The login page is display when the control is loaded.
Download the right control in the Internet Explorer
Preparation
Use Internet Explorer to browse video.
Real-time video page pop-ups the message “clicks to play live video with
ActiveX control to reduce latency” as shown in Figure 5-5.
Figure 5-5 Change the ActiveX
Click the message, jump to download ActiveX control interface, once downloading is complete, you can watch more fluent video screen.
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Unable to display video picture, and need to download and install the control
Preparation
Use Internet Explorer to browse video.
Real-time video page pop-up the message “click to download the latest
version of Flash Play live video” and “click to play video with ActiveX control to reduce latency” as shown in Figure 5-6.
Figure 5-6 Download control tips
Click the message” click to play live video with ActiveX control to reduce latency”, download Adobe Flash Player Plugin control interface, once downloading is complete, you can watch video screen.
Click the message “click to download the latest version of Flash Play live video”, download ActiveX control interface, once downloading is complete, you can watch more fluent video screen.
In Google Chrome, Mozilla Firefox, or Safari browsers
Google, Firefox, and Safari browsers only support Adobe Flash Player Plugin to play video. When Adobe Flash Plugin control version is too low, browser will automatically clew you to download the latest control.
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5.4 Sensor
Configuration
The
Sensor Configuration menu is used to adjust camera image
settings.
To configure camera image settings using the Sensor Configuration
menu:
Log into the camera using a
web
browser, and from the Live
Video
page,
right-click
on the
video
area and select
Sensor
Config.
Right-click in the
video
area and select
Sensor Config
Device Info
Click
Save
to
save
setting changes.
Click
Reset
to revert to the last
saved
changes.
Click
Factory Setting
to revert all camera sensor settings to
factory
defaults.
Click
Cancel
to
exit.
TIP:
Hold the mouse over the tabs to see the full name of the tab.
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Image
Adjust
Adjust the Brightness, Saturation, and Contrast settings for the image.
Mirror
Enable/disable image
mirroring.
Mirror: Select
Horizontal
to mirror the image horizontally, Vertical
to
mirror
vertically, or
Picture
Flip
to mirror both horizontally
and vertically.
Select
Close
to
disable image
mirroring.
Exposure
Adjust the exposure mode, shutter setting, max shutter speed and iris setting. Exposure mode can be set to Auto 1, Auto 2, Shutter Priority or Iris Priority. Shutter settings can be set between 1/25 and 1/10000. Max Shutter can be set between 1/25 and 1/1000. Iris setting can be set between F1.6 and F14.
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WB
Setting
Adjust White Balance.
WB Mode: Select Auto for automatic white
balance
or
Manual
to
manually
set the
white balance.
Manual Mode:
Select a mode for the lighting conditions or
select
Customized
and manually adjust the
Red Gain
and Blue Gain.
Special Function
Adjust the WDR, Anti-fog and NR functions. WDR can be set to On or Off. Anti-fog can be set to On or Off. NR can be set to Off, Level 1, 2, 3, 4, or 5 and Auto.
Day/Night
Mode
Configure color settings for night mode.
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Night Color:
Select Auto,
Day Mode, Night Mode and Timer
to
have
the camera
switch to black and white during night mode. Set the day to night time and night
to day time if Timer mode has been chosen.
Infrared
Configure the power setting of the Infrared LEDs. Select either Auto or Manual. When set to Manual mode the power of the IR LEDs can be adjusted at Near,
Middle, and Far.
Focus
Configure the focusing settings for the camera. The Focus Mode, Focus Near Limit and Sensitivity can be adjusted. One Push Trigger with automatically focus the camera.
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Privacy
Configure the Privacy Area for the camera, you can choose up to 8 Privacy Areas.
5.5 Device Info
Description
The Device Info page shows information about your IP camera, such as the Device Name (which appears in the Device List in HD-IP), firmware version, MAC address, and camera inputs and outputs. You can also configure the Device Name for your camera shown in Figure 5-7
Figure 5-7 Device Info
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Procedure
ATTENTION: The device ID is unique. Do not change it unless your installation
has special requirements.
To configure the Device Name:
Click Device Info
Under Device Name, enter the disered device name and then click Set
5.6 Device Configuration
5.6.1 Local Network
Description
Local network parameters include:
IP protocol
IP address
Subnet mask
Default gateway
Dynamic Host Configuration Protocol (DHCP)
Preferred Domain Name System (DNS) server
Alternate DNS server
Procedure
Choose Device Configuration > Local Network.
The Local Network page is displayed, as shown in Figure 5-8
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Figure 5-8 Local Network page
Set the parameters according to Table 5-2.
Table 5-2 Local network parameters
Parameter
Description
Setting
IP Protocol
IPv4 is the IP protocol that uses an address length of 32 bits.
[Setting method] Select a value from the
drop-down list box. [Default value] IPv4
Camera obtain an IP address automatically
The camera automatically obtains the IP address from the DHCP server.
[Setting method] Click the option button.
NOTE
To query the current IP address of the camera, you must query it on the platform based on the camera name.
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Parameter Description Setting
IP Address Camera IP address that can
be set as required.
[Setting method] Enter a value manually. [Default value]
192.168.0.120
Subnet Mask Subnet mask of the network
adapter.
[Setting method] Enter a value manually. [Default value]
255.255.255.0
Default Gateway This parameter must be set if
the client accesses the camera through a gateway.
[Setting method] Enter a value manually. [Default value]
192.168.0.1
Preferred DNS Server
IP address of a DNS server. [Setting method]
Enter a value manually. [Default value]
192.168.0.1
Alternate DNS Server
IP address of a domain server.
If the preferred DNS server is faulty, the camera uses the alternate DNS server to resolve domain names.
[Setting method] Enter a value manually. [Default value]
192.168.0.2
Click OK.
If the message "Network Parameter Updated" is displayed, click OK. The
system saves the settings. The message "Set network parameters success, Please login system again" is displayed. Use the new IP address to log in to the web management system.
If the message "Invalid IP Address", "Invalid Subnet Mask", "Invalid default gateway", "Invalid primary DNS", or "Invalid space DNS" is displayed, then set the parameters correctly.
If you only set the Subnet Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server parameters, you do not need to log in to the system again.
You can click Reset to set the parameters again if required.
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5.6.2 Device Port
Description
The Device Port (Device Configuration > Device Port) allows you to configure the camera’s ports The camera has the following ports:
Control Port: The default is 30001. It enables video streaming
HTTP Port: The default is 80. It enables web access.
RTSP Port: Default is 554. Only used for special applications requiring RTSP
streaming, such as VLC player or quick time player.
RTMP Port: Default is 8080. Only used for special applications
Note: If you are configuring multiple IP cameras for individual remote access (without an NVR or server), you must change all the ports for each camera. Two cameras cannot use the same port number.
Procedure
To change the camera ports:
Click Device Configuration > Device Port
Configure the camera ports s required and then click OK
5.6.3 Camera
Description
The camera page (Device Configuration > Camera) allows you to configure the Channel Name, which appears on the camera OSD and the video system frequency shown in Figure 5-9.
Figure 5-9 Camera
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Procedure
To change the Channel Name, configure it as needed and then click the
Set button next to the Channel Name
To change the Video System Frequency, select the desired setting under video system and then click the Set button.
5.6.4 Date & Time
Description
The Date and Time page allows you to configure the camera’s date and time, shown in Figure 5-10
Figure 5-10 Date and Time
Procedure
You can
set the
camera’s date and
time in the
following
ways:
Using a
NTP
server (recommended)
Using your computer’s system
time
Manually
The
camera is configured to use
NTP
by
default, but you must set the time
zone
and daylight s
avings t
ime
settings
to ensure an accurate time. After a power failure, the camera is configured to connect
to
an NTP
server
and
automatically
update the time when
power is restored. If using
another
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To set the
camera’s date and
time
using an NTP
server:
Click
Device
Configuration > Date & Time.
Under
Time Zone,
select your time zone.
If your
region
observes
daylight
savings
time, check
Adjust clock
for
daylight saving
changes.
o Under Start and
End,
select the start and end times for daylight
savings.
Insert the NTP IP address/DNS name and NTP port of the NTP server.
Click Apply.
To sync
the
camera’s date and
time to
your computer’s system
time:
Click
Device
Configuration > Date & Time.
Un-check
Enable NTP
and click
Apply
at the bottom of the
scr
een.
Under
Time Zone,
select your time zone.
If your
region
observes
daylight
savings
time, check
Adjust clock
for
daylight saving
changes.
o Under Start and
End,
select the start and end times for daylight
savings.
Click
Apply
next to Current Computer Time.
The c
urrent d
evice t
ime
updates.
To
set the
camera’s date and
time manually:
Click
Device
Configuration > Date & Time.
Under
Time Zone,
select your time zone
Un-check
Enable NTP
and click
Apply
at the bottom of the
scr
een.
If your
region
observes
daylight
savings
time, check
Adjust clock
for
daylight saving
changes.
o Under Start and
End,
select the start and end times for daylight
savings.
Click
Set manually,
and use the on-screen cale
ndar
to set the time
and date.
Click
Apply. The
camera updates to the newly entered
time.
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5.6.5 OSD
Description
The OSD page allows you to configure the camera’s on-screen display text, shown in Figure 5-11.
Figure 5-11 OSD
Procedure
To configure the cameras OSD:
Click
Device
Configuration > OSD.
Check
the following options to enable
OSD text:
Device Name:
Display the
Device
Name.
Channel
ID:
Show
the channel ID
number.
Channel Name: Show
the name of the channel set in the Camera menu.
Time: Show
the date and time on the
OSD.
Select the desired date and
time format under
Time
Format.
Cus
tom: Create a
custom
OSD message.
Enter
the
custom
OSD
text
under
Custom
OSD.
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Device
Name
Channel
ID
Channel
Name
Time
Custom
Enter the desired
Row
and
Column
for
enabled
OSD messages.
Text on
row
0 is
shown at the top of the screen, and moves down as the
row number increases.
Text on column 0 is shown on the
left
side of
the
screen, and moves right as the
column number increases.
Column
0
Column increases
Row
0
Row increases
Click
OK
to update the camera OSD.
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5.6.6 Microphone
Description
Configure microphone settings for audio.
Self-powered
microphone required
(not included), shown in Figure 5-12.
Figure 5-12
Procedure
To configure microphone
settings:
Click
Device
Configuration > Microphone.
Check Enable Microphone
to enable the microphone or un-check to
disable.
Under
Microphone Volume,
select the volume
for
the
micr
ophone
between
1~100.
Click
OK
to
save
changes.
5.6.7 Dome PTZ
Description
Configure the PTZ address, shown in Figure 5-13
Figure 5-13
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Procedure
Click the text box to change the ID of the camera and then click OK.
5.6.8 CVBS Configuration/BNC Output
Description
To turn the BNC output on or off, shown in Figure 5-14
Figure 5-14
Procedure
Under
BNC
Output
(Device
Configuration > BNC
Output),
select
on
to enable
analog output or
off
to disable and click OK.
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42
5.6.9 System Configuration
Description
Change
the
language
for the camera
OSD
display
(e.g.
time
and
date display) and email
alarms. Supported languages are English, Polish,
Russian,
and Chinese. You can also
change the web mode from HTTP and HTTPS, shown in Figure 5-15
Figure 4-15 System Configuration
Procedure
To change
the
language
for the
OSD and
email alarms:
Click
Device
Configuration > Language.
Under
Language,
select the desired language then click
OK
to save changes.
To change the Web mode for the camera:
Click on the tick box to enable the Device Communication Encryption.
Click the drop down box on the web mode.
Select ether HTTP, HTTP and HTTPS or HTTPS then click on SET.
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6. Stream Configuration
Description
The stream configuration page allows you to configure the camera’s video streams. The camera supports two streams. This allows you to have a high quality recording stream (stream 1) and a lower quality stream (stream 2) to preserve bandwidth for remote connections shown in Figure 6-1.
Figure 6-1 Stream Configuration
Procedure
To configure the video stream settings:
Click Stream Configuration. Under Stream ID, select the stream you would like to configure.
Configure the following according to Table 6-1.
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Table 6-1 Stream configuration
Parameter
Description
Setting
Video Encode Type
Set the video encoding type for the stream
[Setting method] Click on the dropdown box: H.264 High Profile, H.264
Main Profile, H.264 Base Profile, MJPEG
Audio Encode Type
Set the audio encode type for the stream
[Setting method] Click on the dropdown box:
G711_ALAW, G711_ULAW, RAW_PCM, None
Resolution
Select the resolution for the stream
[Setting method] Stream 1: 1920 x 1080, 640 x
360 Stream 2: D1, 640 x 480,640
x 360, CIF, QCIF, 320 x 240
Frame Rate
Select the frame rate for the stream.
[Setting method] 1 – 25 for both streams
I Frame Interval
Select the I frame interval
[Setting method] 1 - 75
Bit Rate
Set the CBR (Constant Bit Rate) or VBR (Variable Bit Rate) for stream 1 and 2
[Setting method] CBR 500-12000 kbps
Quality
Select the video quality
[Setting method] 1 (lowest) and 9 (highest)
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7. Alarm Configuration
Alarm configuration contains the following sub menus:
Alarm I/O
Disk Alarm
Network Alarm
I/O Alarm
Motion Alarm
7.1 Alarm I/O
Description
The Alarm I/O page allows you to configure the alarms. It lets you configure the names of the alarms, and alarm modes, shown in Figure 7-1.
Figure 7-1 Alarm I/O
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Procedure
To configure the alarm I/O:
Choose which Alarm In you would like to configure.
Name that Alarm In
Choose a Voltage Level either High or Low
Choose which Alarm Out you would like to configure
Name that Alarm Out
Choose which is a Valid Signal either Open or Close.
Choose the Alarm Out Switch mode either Pulse or Switch.
Choose the Frequency if the switch is on Pulse Mode.
Set the Alarm Time.
Use Manual Control, Start or Stop if needed.
Click OK once finished.
7.2 Disk Alarm
Description
The
Disk Alarm
page
allows
you
to configure alarms if there is an issue
with
the
recording disk.
You
can configure a Disk Full Alarm or a Disk
Error
Alarm. A Disk Full
Alarm triggers
an
alarm when the recording disk is full
or
exceeds
a certain percentage.
A Disk Error Alarm triggers an alarm if
there
is an error
accessing
or writing to the
recording
disk, shown in Figure 7-2.
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Figure 7-2 Disk Alarm
Procedure
To configure Disk
Alarms:
Click Alarm
Configuration > Disk
Alarm.
Check Disk
Full Alarm to enable Disk Full
Alarms.
Under
Max Disk Space,
enter the disk full percentage that will trigger an alarm
(e.g.
a Disk Full Alarm will be triggered when the
recording
disk is
80%
full).
Select an alarm output if desired
Click the dropdown box where is says Type and select either preset or track.
Click the dropdown box where is says Name and select which preset or track you want to use.
Click OK.
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7.3 Network Alarm
Description
The network alarm allows you to set an alarm when the camera is disconnected from the network. You can also set it to go to a preset position or a track, shown in figure 7-3.
Figure 7-3 Network Alarm
Procedure
To configure the Network Alarm:
Set the Network Exceptional Alarm Interval. (Between 10 seconds and 24 hours) Units are in seconds.
Enable the Network Exceptional Alarm
Choose an Alarm Output
Choose either a Preset or Track from the drop down box you
would like to trigger if an alarm activates.
Choose which Preset or Track you would like to use.
Click OK once you have finished.
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7.4 I/O Alarm Linkage
Description
The I/O Alarm Linkage allows you to configure the alarm inputs and choose if it activates a preset, track and alarm output, shown in Figure 7-4.
Figure 7-4 I/O Alarm Linkage
Procedure
To configure the I/O Alarm Linkage:
Choose which Alarm In you would like to configure.
Enable the Alarm In and set the schedule, see Motion Detection for
more information about the schedule.
Choose an Alarm Output
Choose either a Preset or Track from the drop down box you
would like to trigger if an alarm activates.
Choose which Preset or Track you would like to use.
Click OK once you have finished.
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7.5 Motion Alarm
Description
The
Motion alarm
page
allows you to configure camera motion detection alarm settings,
shown in Figure 7-5.
Figure 7-5 Motion Alarm
Procedure
To configure motion
detection:
Click Alarm
Configuration > Motion
Alarm.
Check Enable
under
Motion
Parameter.
Click
Schedule
to configure a motion detection schedule.
The
Schedule
Time Setting menu opens, shown in Figure 7-5
NOTE:
If the
Schedule
Time Setting
does
not
open,
disable any popup blockers.
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Figure 7-5
Schedule Time Setting
Configure the weekly schedule.
The
schedule is divided into 3 periods, and motion
detection will be enabled in all times during all 3 periods. Click
Motion
Area, and configure up to 8 motion detection areas, shown in Figure
7-6:
Select Area
Motion
or Area
Mask
to configure motion detection areas.
Area
Motion allows
you
to select
areas
where motion detection is enabled.
Area Mask enables
the entire image for motion detection,
and
allows you
to select areas to disable motion detection.
Right-click to delete the last created area.
Under
Sensitivity,
select the sensitivity
for
motion detection: Low,
Medium,
or High.
Figure 7-6 Motion Area
Click
OK
to
save
your
settings.
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8. Local
Record
Local Record contains the following
sub-menus:
Record Policy
Record
Directory
8.1 Record
Policy
The
Record Policy menu allows you to set the
NAS and FTP
recording parameters.
Once
configured, the
device can
record
video
directly to the
NAS
and FTP.
To enable recording
to the NAS/FTP:
Click
Local
Record > Record Policy.
Configure
recording
storage loca
tions
in the
Record
Directory
sub-menu.
NOTE: The
camera will simultaneously
record
to all storage loca
tions that
have
been enabled in Record
Dir
ect
ory.
To
enable scheduled or continuous
recording,
check
Enable
under
Schedule
Record. Select 7*24 H
Record
to
record
video
continuously
at
all times, or,
select
Schedule Record
to create a schedule
for record
ing.
If you select
Schedule Record,
click
Schedule
and configure
recording
times.
The
schedule is
divided
into 3 periods,
and
the camera will
record
during all
selected times in all 3 periods. Click
OK
when
finished
configuring the recording
schedule.
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To
enable Motion Alarm Recording, check
Enable
under Alarm Record.
Configure
Pre-recording
and Post-recording
times.
Check
Motion
Alarm, Channel.
Under Stream, select the
stream
to use
for recording.
Stream 1
is
recommended if you want to
record
high quality
video,
stream 2 is
recommended if you want to
save
bandwidth or storage space.
Check Record Audio
to enable audio record
ing.
Under
Storage Rule,
select
Cycle
Write to enable the camera to
overwrite
the oldest
recorded
data once the available
space
in
the
storage loca
tion
is
filled. Or, select
Save Days
to
save video
for a set
number of
days
and enter
the
Number
of
Days
desired. Note that you must
have
sufficient storage
space
to
save
the number of
days
entered.
Click
OK
to
save
changes.
NO
TE: To
view video
from
the FTP
or
NAS, use
HD-IP’s
playback
features,
see
the
HD-IP
manual on the
USB stick
for
details.
You
can
access video saved
to
FTP
or
NAS by
manually
accessing
your
FTP serv
er
or
NAS
device.
8.2 Record
Directory
Record Directory allows you to configure
NAS
and
FTP
storage locations
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To configure FTP storage
location:
Click
Local
Record > Record Directory.
Under
Disk Name,
select ftp.
Select
ftp
Click
Modify
Click
Modify. The
Record Disk Path opens.
Check
Enable.
Configure the
foll
owing:
Check
Enable
Configure FTP
server
information
Click OK
o
IP: Enter the
FTP
server address.
o
Port: Enter the
FTP
port
number.
o
Accounts:
Enter the
FTP
account user name.
o Password/Confirm
Password:
Enter the
FTP
password.
o
Free
Space:
Enter the amount of
space
(in MB) you would like to make
available on the
FTP
server for
recording.
Click OK.
Set up
recording
using the Record Policy sub-menu.
To access
your
recordings,
use
HD-IP
or
manually
access
your
FTP server.
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NO
TE: On the Record Directory
page, St
atus
will be OK
when FTP is select
ed
if
FTP
is
accessible and all settings
have
been entered correctly.
Status
OK
To configure a NAS storage
location:
Click
Local
Record > Record Directory.
Under
Disk Name,
select
//
.
Select
//
Click
Modify
Click
Modify. The
Record Disk Path menu opens.
Configure the
foll
owing:
o IP: Enter the IP address of the NAS.
o
Path:
Enter the
NAS
folder where
video
files will be
saved. NAS
folder
must be located directly under the root folder of the
NAS (e.g.
/public).
o
Accounts:
Enter the account user name for the NAS.
o
Password/Confirm Password:
Enter the account password for the NAS.
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o File
System:
Enter the
NAS
file system
(cifs
or nfs).
o
Use
All
Space: Check
to
enable
the camera to record until the
NAS
is
full.
Uncheck
to limit the amount of
space
the camera
can
record on
and enter
the amount of
space
(in MB) available to the camera under Free Space.
Click OK.
Set up
recording
using the Record Policy sub-menu
To access
your
recordings,
use
HD-IP
or manually access your
NAS
device.
NOTE: On
the Record Directory
page,
status will be
OK
when the
NAS
is
selected if the
NAS
is accessible and all settings
have
been entered correctly..
Status OK
9. Privacy
Masking
Privacy area
The Privacy
Masking allows
you
to create
privacy areas
that
will
restrict you from
viewing restricted areas.
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To configure privacy
areas:
Click
Privacy
Masking.
Check Enable Privacy
Masking.
Click and drag inside the
video
area to configure privacy areas. Privacy areas
will be shown as green
rectangles.
Right-click to delete the
last created area.
Click
OK.
10. Network Service
Network
Service
contains the following
sub-menus:
DDNS
10.1 DDNS
The DDNS
sub-menu allows you to configure
DDNS
settings.
Before
configuring
DDNS
settings, the camera must be registered for a
DDNS
account.
To configure DDNS
settings:
Click Network
Servic
e > DDNS.
Check Enable
DDNS.
Configure the
foll
owing:
Provider:
Select Dun DNS or 3322 DDNS services as required.
Domain Name:
Enter the
Domain
Name for your registered account with
either service. This forms part of the prefix name on the domain.
NOTE: Connect
to your camera using a web browser by entering
http://,
the
Domain Name, colon,
and then the
HTTP
port.
For
example, if
the
Domain Name is mycamera.dyndns.org, use the address
http://mycamera.dyndns.org
:80
.
User Name:
Enter the
User Name you registered with.
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58
Password:
Enter the
Password
you have set on the account.
Click
OK
to
save
settings.
11. Service
Centre
Service
Centre contains the following
sub-menus:
SMTP
11.1 SMTP (Email Alert
Setup)
The SMTP
sub-menu allows you to configure email alerts when
motion
alarms occur. Email alerts
will
include a .jpg snapshot
attachments.
Before setting up
email alerts
it will need configuring. Please do the
following
:
Motion alarms must
be enabled
before the camera will
send
email
alerts.
A static IP address must be configured for the camera and
DNS
servers
must be entered.
To enable
email alerts:
Click
Service
Center > SMTP.
Check Enable
SMTP.
Configure the
foll
owing:
o
SMTP
Server
Address:
Enter the address for your
SMTP
server.
o
SMTP
Server Port: Enter your server’s
SMTP
port
number.
o User
Name:
Enter the
SMTP
account user name.
o
Password:
Enter the
SMTP
account password.
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o
Sender
E-mail
Address: Enter the email
address
that will be
used
to send email a
lerts.
o
Recipient
E-mail
Address
1~5: Enter up to 5 email addresses
that
will
receive email
alerts.
o
Attachment Image Quality:
Select the quality of the image
attachments:
o
High, Mid,
or Low.
o
Transport Mode:
Select the encryption type used by the server (SSL or STARTTLS)
or select No
encrypted
if your server
does
not
use
encryption.
Click
OK
to
save
your settings. Click
Send
test mail to send a test
email alert.
12. Privilege
Manager
Privilege Manager allows you to configure user accounts and user groups. Privilege
Manager contains the following
sub-menus:
Group
User
Group
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The Group page
(Privilege > Group) allows you to manage permissions
for
user groups. Users obtain permissions from their group.
The
Administrators
group contains all permissions and cannot be deleted or edited.
To add
a user group:
Click
Add. The Add Group
menu appears.
NOTE:
If the
Add Group
menu
does
not
appear,
disable
any popup blockers.
Enter a name
for
the user group and click OK.
To add
a user account:
Click
Add. The Add
User window appears.
NOTE:
If the
Add
User menu
does
not
appear,
disable
any popup blockers.
Enter a User Name and
Password
for
the account and
repeat the
password under Confirm.
Under
Group,
select the desired user group
for
this account.
Check
Multi
Login
to allow the user account to log into the IP ca
mera from
multiple
locations
simultaneously or un-check to limit the account to
a single
location
at a
time.
Click
OK
to
save
the new user account.
To modify
a user account:
Select the user account under User and click Modify.
Modify the account details as
needed
and click OK.
To
delete a user account:
Under
User,
select the user
account and
click
Delete.
Click OK to
confirm.
Enter a
group
name
and
click OK
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Unlocking User
Accounts
The
admin account is the only account that can unlock user accounts
that
have been
locked out. User accounts are locked out if the wrong
password
is
entered 3 or more
times.
To unlock
a user account:
Login to the camera as admin.
Click
Privilege
Manager > User
Select
the
user
Click
Unlock
Under
User,
select the locked
user account.
Click
Unlock
to unlock the account.
13. Protocol
Protocol contains the following
sub-menus:
• Protocol
NOTE: Do
not check User Verific
ation
in the Security sub-menu, as it may block
ONVIF
software from detecting the ca
mera.
Protocol Info
The
Protocol
page
(Protocol > Protocol) allows you to view
ONVIF
protocol
settings.
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14. Maintenance
Device
Restart
Click
Device Restart.
Click
Restart
then click
OK
to restart the camera.
Default
Settings
Click
Default Settings.
Click
Restore
then click
OK
to restore the camera
to
factory
default settings.
The
camera will
reboot.
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15. Technical Specification
VHSDIR-870EXT-IP Technical Parameters
Parametres
Description
MODULE
Sensor
1/2.8” CMOS Sensor
Max Res./ Max Frame Rate
1920x1080 30/25 fps Synchronization
Internal
Focus
Auto/Manual Zoom
22x Optical
Lens
4.7mm(wide) – 103mm(tele), F1.6 – F3.5
Minimum working distance
wide: 10mm tele: 800mm
S/N
50db
BLC
On/Off
Aperture
Auto/Manual
Electronic shutter
1/1 – 1/10000 Second, 22 levels
White Balance
Auto/Auto Tracking/Indoor/Outdoor/Manual
Gain
Automatic/manual,-3dB - 28dB, min 16
Wide dynamic
Auto/On/Off
Noise suppression
6 Levels
Sharpness
16
Day Night
True Day/Night with ICR Filter.
Min illumination
Filter off: 0.26 Lux; Filter on: 0.005 Lux
IR LED (IR Model)
12pcs High Powered Super Flux LEDs 850nm
IR Distance (IR Model)
100 Meters (330 feet) with Smart IR LED function.
Alarm In / Out
Seven Alarm Inputs/Two Alarm Output
Video Output
Service BNC Video Output
Control Method
Onvif/RS-485 (In/Out)
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Horizontal angle of View
55°-2.9°
PTZ Speed
Pan 0.01°~360/s, Tilt 0.01°~360/s
Horizontal angle
360 degrees continuous
Vertical angle
0-93 degrees
Position-indicating
Support
3D positioning
Support
Coordinate direction
Support
RS485
PELCO-D, PELCO-P/Full-duplex
Preset
200 User Defined Positions 255 User Positions
Preset Speed
360 degrees/sec.
Preset accuracy
< 0.5 degrees
Pattern
6 Tracks
Tour
12 Guard Tours
VIDEO
Compression
H-264 High Profile/Base Profile/Main Profile. Stream2 Support H-264 or MJPEG
Streaming
Stream1 Full Resolution, Stream2 VGA/D1/CIF or QCIF selectable
Quality Setting
VBR quality 1 - 9 values (9 Highest)/CBR fixed quality as bitrate
I Frame
User selection value
Image Overlay
Time, date, channel number, temperature, channel names and custom text
Brightness / Sharpness
Variable 0~100/0~100
Gain Control
Auto/Fixed 8~102dB
Orientation
Horizontal Mirror/Vertical Flip
Text Overlay
Time/Date/Camera/Custom OSD
Masking
5 User defined masking areas < 8% of total picture
NETWORK
Ethernet
1 Ethernet (10/100 Base-T) RJ45 Connector, one network Coupler supplied
TCP/IP
IPv4/IPv6 (DHCP/Fixed)
Compliance
Onvif v2.2 (Profile S)
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SD card
Micro SD card interface supports up to 32GB Micro SD/HC card
RTSP Video
Standard RFC2326, Support Quicktime/VLC Player. User security authentication (Enabled/Disabled)
Web Language
English, Chinese, Russian, Polish
Recording Simultaneous.
Local Micro SD Memory, Remote FTP server, TCP/UDP CMS, RTSP connection.
Network Protocols:
HTTP, TCP/IP, UDP/IP, RTSP, FTP, DHCP, NTP, PPPoE, NTP. Unicast and Multicast supported. Video streaming from SDK & NVMS/NVR software or 3rd party applications.
AUDIO
Input / Output
1 x RCA Input/1 x RCA Output @ 1V Line Level
Audio Compression
G711 A-law, G711 u-law , RAW_PCM
GENERAL
Power
24V AC (Local plug adaptor supplied)/30W (Max)
Support
Optional outdoor wall mounting bracket, wall mount, indoor lifting bracket
Temperature
Operating: 14°F to 131°F (-5°C to 60°C) (Built in Heater and Fan)
Installation
Wall, ceiling, wall mounted, etc.
Operating Humidity
10% - 85% RH
Approvals
CE/FCC/RoHS Compliant/IP66/IK6
Product Weight
6.0kg/13.2lb
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16. Troubleshooting
Table 15-1 describes the common faults and solutions
Table 15-1 Common faults and solutions
Problems
Possible Causes
Remedies
No action when power is switched on
Power supply fault
Replace
Bad connection of the power
Check connections Transformer damaged
Replace
Abnormal self-check. Images with motor noise
Mechanical failure
Repair
Camera inclined
Turn off and on again
Power supply not giving out enough power
Replace
Normal self-check but no images Video signal fault
Check connections
Bad connection of the video
Check the connections
Camera damaged
Replace
Normal self-check but out of control
Bad connection of RS485
Check the RS485 connection
Dome ID setup is incorrect
Reselect
Protocol setup is incorrect
Reset and Switch ON again
Vague image Bad connection of the video
Check Ethernet cable and connection
Power supply not giving out enough power
Replace
Dome camera out of control
Self check error
Turn off and on again
Bad connection of control
Check connections
Bad control of matrix
Turn off and on again
Lens of camera out of control
In manual state
Turn off and on again
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17. Lightning Proof and Surge Signal Proof
The product adopts TVS lightning proof technology to prevent damage by lightning strikes below 1500W and impulse signals such as power surges, but it is also necessary to abide by the following precautions to ensure electrical safety based on practical circumstances:
Keep the communication cables at least 50 meters away from high voltage
cables or equipment.
Make outdoor cable laying-out under eaves.
In open areas, shield cables in a steel tube and conduct a single point to
ground the tube. Do not use trolley wire.
In strong thunderstorms or high faradic zones (such as high voltage transformer substations), use extra strong lightning proof equipment must be installed.
Take the building lightning proof requirements into account to design the lightning proof, grounding of outdoor equipment and cable laying-out in accordance with the national and industrial standards.
The system must be grounded with equal potentials. The earth ground connection must satisfy the anti-interference, electrical safety requirements and must not be short connected with high voltage electricity net. When the system is grounded separately, the resistance of the down conductor should be 4Ω and the sectional area of down the conductor should be 25mm
2
(refer to Figure 17-1).
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Figure 17-1 Ground conductor
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18. Declaration on Hazardous Substances in Electronic Information Products
Part Hazardous Substances
Pb
Hg
Cd
Cr6+
PBB
PBDE
Mechanical part
○ ○ ○ ○ ○
Board/circuit module
○ ○ ○ ○ ○
Connector
○ ○ ○ ○ ○
Support cameras
○ ○ ○ ○ ○
: Indicates that the concentration of the hazardous substance contained in all the
homogeneous materials of this part is below the limit requirement of the SJ/T 113632006 standard.
×: Indicates that the concentration of the hazardous substance contained in all the homogeneous materials of this part is above the limit requirement.
01.BSM.11.0081401A
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