Corporate Office: 724.584.5500 l Instant Access 24/7 (Parts and Service): 800.458.1960 l Parts and Service: 814.437.6861
Page 2
Please record your equipment’s
model and serial number(s) and
the date you received it in the
spaces provided.
It’s a good idea to record the model and serial number(s) of your equipment and the date
you received it in the User Guide. Our service department uses this information, along
with the manual number, to provide help for the specific equipment you installed.
Please keep this User Guide and all manuals, engineering prints, and parts lists together
for documentation of your equipment.
Date:
Manual Number: UGH056-0917
Serial Number(s):
Model Number(s):
DISCLAIMER: Conair shall not be liable for errors contained in this User Guide or for incidental, consequential
damages in connection with the furnishing, performance or use of this information. Conair makes no warranty
of any kind with regard to this information, including, but not limited to, the implied warranties of merchantability
and fitness for a particular purpose.
Copyright 2017 l Conair l All rights reserved
Page 3
Table of Contents
1-1 Introduction
Purpose of the User Guide ............................................................................... 1-2
How the Guide Is Organized............................................................................. 1-2
Your Responsibilities as a User ........................................................................ 1-2
ATTENTION: Read this so no one gets hurt ....................................................... 1-3
How to Use the Lockout Device ....................................................................... 1-5
2-1 Description
What is the Thermolator TW-P ......................................................................... 2-2
ATTENTION: Read This So No One Gets Hurt .............. 1-4
How to Use the Lockout Device .............................. 1-5
Introduction I 1-1
Page 8
Purpose of the User Guide
This User Guide describes the Conair Thermolator® TW-S and TW-P and explains stepby-step how to install and operate this equipment.
Before installing this product, please take a few moments to read the User Guide and
review the diagrams and safety information in the instruction packet. You also should
review manuals covering associated equipment in your system. This review won’t take
long, and it could save you valuable installation and operating time later.
How the Guide is Organized
Symbols have been used to help organize the User Guide and call your attention to important information regarding safe installation and operation.
Symbols within triangles warn of conditions that could be hazardous to users or could
damage equipment. Read and take precautions before proceeding.
1
Numbers indicate tasks or steps to be performed by the user.
u
A diamond indicates the equipment’s response to an action performed by the user or a
situation.
An open box marks items in a checklist.
r
A circle marks items in a list.
•
Indicates a tip. A tip is used to provide you with a suggestion that will help you with the
2
maintenance and the operation of this equipment.
0
Indicates a note. A note is used to provide additional information about the steps you are
following throughout the manual.
Your Responsibility as a User
You must be familiar with all safety procedures concerning installation, operation, and
maintenance of this equipment. Responsible safety procedures include:
•Thorough view of this User Guide, paying particular attention to hazard warnings,
appendices, and related diagrams.
•Thorough review of the equipment itself, with careful attention to voltage sources,
intended use, and warning labels.
•Thorough review of instruction manuals for associated equipment.
•Step-by-step adherence to instructions outlined in this User Guide.
1-2 IIntroduction
Page 9
Foreword
The Thermolator® typically consists of a fluid pump, electric immersion heater, and
temperature control valve in a compact packaged cabinet for easy location in industrial
applications where fluid temperature control is required.
This manual is to serve as a guide for installing, operating, and maintaining the equipment. Improper installation can lead to poor performance and/or equipment damage. We
recommend the use of qualified installers and service technicians for all installation and
maintenance of this equipment.
This manual is for our standard product. The information in this manual is general in
nature. Unit-specific drawings and supplemental documents are included with the equipment as needed. Additional copies of documents are available upon request. We strive to
maintain an accurate record of all equipment during the course of its useful life.
Due to the ever-changing nature of applicable codes, ordinances, and other local laws
pertaining to the use and operation of this equipment, we do not reference them in this
manual. There is no substitute for common sense and good operating practices when placing any mechanical equipment into operation. We encourage all personnel to familiarize
themselves with this manual’s contents. Failure to do so may unnecessarily prolong equipment down time.
Follow good piping practices and the information in this manual to ensure successful
installation and operation of this equipment.
We trust your equipment will have a long and useful life. If you should have any questions, please contact our Service Department specifying the serial number and model
number of the unit as indicated on the nameplate.
Introduction
1
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
IntroductionI1-3
Page 10
ATTENTION:
Read This So No One Gets Hurt
We design equipment with the user’s safety in mind. You can avoid the potential hazards
identified on this machine by following the procedures outlined below and elsewhere in
the User Guide.
WARNING: Improper installation, operation, or servicing may result in equipment damage or personal
injury.
This equipment should be installed, adjusted, and serviced by qualified technical
personnel who are familiar with the construction, operation, and potential hazards
of this type of machine.
All wiring, disconnects, and fuses should be installed by qualified electrical
technicians in accordance with electrical codes in your region. Always maintain
a safe ground. Do not operate the equipment at power levels other than what is
specified on the machine serial tag and data plate.
WARNING: Voltage hazard
This equipment is powered by three-phase alternating current, as specified on the
machine serial tag and data plate.
A properly sized conductive ground wire from the incoming power supply must be
connected to the chassis ground terminal inside the electrical enclosure. Improper grounding can result in severe personal injury and erratic machine operation.
Always disconnect and lock out the incoming main power source before opening
the electrical enclosure or performing non-standard operating procedures, such
as routine maintenance. Only qualified personnel should perform troubleshooting
procedures that require access to the electrical enclosure while power is on.
WARNING: Compressed air hazard
If you use compressed air, you must wear eye protection and observe all OSHA
and other safety regulations pertaining to the use of compressed air. Bleed off
pressure before servicing equipment.
CAUTION: Hot Surfaces
Surface temperatures inside the Thermolator can exceed 300° F {149° C}. Always
allow the unit to cool below 100° F {38º C} before opening, servicing, or disassembling the unit.
1-4 IIntroduction
Page 11
How to Use the Lockout Device
CAUTION: Before performing maintenance or repairs on this product, you should
disconnect and lockout electrical power sources to prevent injury from unexpected energization or start-up. A lockable device may be provided to isolate this
product from potentially hazardous electricity.
WARNING: Before removing lockout devices and returning switches to the ON
position, make sure that all personnel are clear of the machine, tools have been
removed and all safety guards reinstalled.
Lockout is the preferred method of isolating machines or equipment from energy sources.
Your Conair product may be equipped with the lockout device pictured below. To use the
lockout device:
1 Stop or turn off the equipment.
2 Isolate the equipment from the electric power.
3 Turn the rotary disconnect switch to the OFF, or “O” position
4 Secure the device with an assigned lock or tag.
5 The equipment is now locked out.
Introduction
1
If the machine has no included lockout device, perform the same procedure at the upstream device as part of premises electrical system. Incoming cooling water and compressed air (if purge) are additional energy sources that need to be controlled.
IntroductionI1-5
Page 12
1-6 IIntroduction
Page 13
Description
What is the Thermolator TW-S and TW-P? ................ 2-2
The Thermolator TW-S and TW-P Series circulates water at a temperature higher than the
available water supply, to add or remove heat as needed to maintain a uniform temperature
setpoint in the process.
The TW-S and TW-P Series is available in single or multiple-zone configurations for
process heating and cooling. Two-zone models can control up to two temperatures at different locations in the process. Two-zone models have common cooling water manifolds
and electrical connections.
Contact Conair Customer Service
1 800 458 1960.
From outside of the United States,
call: 814 437 6861
Typical Applications
The best model for your application depends on the process temperature you need to
maintain and the quality of the cooling water supply.
TW direct injection (DI) models control the temperature by discharging heated process
water and adding cooling water directly from the water supply. DI models are designed
for:
•Process temperatures up to 250°F {121° C} - with options up to 300° F {149° C}.
•Use with chiller water or properly treated and filtered tower or city water.
Direct injection models may be used with glycol/water process loop mixtures, as long
as the glycol does not exceed 50% of the mixture. If your application requires a higher
percentage of glycol, or if you have a contaminated cooling water supply, ask your Conair
representative about our closed-circuit or isolated circuit Thermolator TW-S and TW-P
models.
IMPORTANT: Do not use deionized water or glycol mixtures containing additives
in the Thermolator. Softened water or glycol mixtures with additives, such as automotive fluids, can damage the Thermolator. Glycol/water process loop mixtures
should use only industrial-grade ethylene or propylene glycol.
Contact Conair for more information about recommendations for your product.
2-2 IDescription
Page 15
How the TW-S and TW-P Series
Direct Injection Works
Direct injection models maintain the process temperature by electrically heating and/or
injecting cool water supplied to the Thermolator by a chiller, tower, or other water source.
1 The temperature of the process fluid is
F
E
D
A
measured as it leaves the unit’s primary
heater tank. The fluid then flows through
the “To Process” line A to the mold or
process. The fluid returns to the unit
through the “From Process” line B for
reheating or cooling.
Description
2
From Process
Cooling Water In
Cooling Water Out
To Process RTD
To Process
F
From Process RTD
Cooling
Valve
Relief
Valve
Heater
E
Mixing
Tank
(or Optional
2nd Heater)
B
C
Low Pressure Switch
Bypass/
De-aeration
To
Process
Pressure
Gauge
2 The temperature of the process fluid is
measured as it flows into the mixing tank
through the “From Process” line B.
3 If the “To Process” temperature is above
the setpoint value, the cooling valve
opens. Cool water enters the bottom of
the mixing tank via the “Cooling In” line
C. Warm water flows out of the mixing
tank via the “Cooling Out” line D.
4 If the “To Process” temperature is below
the setpoint, the heater elements inside the
heater tank are energized.
5 The pump moves water from the mixing
tank into the heater tank. Pressure is measured before and after the pump with pressure gauges E and F. Note: Depending on
your model, you may have an additional
heater in the mixing tank.
From
Process
Pressure
Gauge
Pump
TW-S Direct Injection
DescriptionI2-3
Page 16
How the Closed Circuit Works
Closed Circuit models maintain the process temperature by electrically heating and indirectly
cooling fluid in the process circuit. Cooling water supplied by a chiller, tower or other water source,
is mixed with the process fluid only during the initial filling or when water is needed to make up
process fluid loss. A brazed-plate heat exchanger replaces the mixing tank used on direct injection
units.
D
A
B
C
F
E
1 The temperature of the process fluid is measured as it
leaves the unit’s heater tank. The fluid then flows through
the “To Process” line A to the mold or process. The fluid
returns to the unit through the “From Process” line B for
reheating or cooling.
2 If the temperature is above the setpoint value, the cool-
ing valve opens. Cool water enters the heat exchanger
via the “Cooling In” line. Process fluid is always being
circulated through the process side of the heat exchanger.
The process fluid is indirectly cooled via conduction from
the colder water now running through the cooling side of
the heat exchanger. If the measured temperature is below
the setpoint, the heater elements inside the heater tank are
energized.
Optional From Process RTD
3 The pump moves water from the heat exchanger to the
heater tank. Pressure is measured before and after the pump
with pressure gauge E and F.
2-4 IDescription
TW-S Closed Circuit
Page 17
How the Closed Circuit Separate Source Works
Closed Circuit Separate Source models maintain the process temperature by electrically heating and
indirectly cooling fluid in the process circuit. Cooling water supplied by a chiller, tower or other water
source, is never mixed with process fluid. Fluid to fill the process loop is provided by a “separate
source” A brazed plate heat exchanger replaces the mixing tank used on direct injection units.
D
A
B
1 The temperature of the process fluid is measured as it
leaves the unit’s heater tank. The fluid then flows through
the “To Process” line A to the mold or process. The fluid
returns to the unit through the “From Process” line B for
reheating or cooling.
Description
2
2 Alternatively, the temperature of the process fluid may
be measured as it flows into the mixing tank through the
“From Process” line B.
C
F
E
3 If the temperature is above the setpoint value, the cooling
valve opens. Cool water enters the heat exchanger via the
“Cooling In” line. Process fluid is always being circulated through the process side of the heat exchanger. The
process fluid is indirectly cooled via transmission from
the colder water now running through the cooling side of
the heat exchanger. If the measured temperature is below
the setpoint, the heater elements inside the heater tank are
energized.
4 The pump moves water from the heat exchanger to the
heater tank. Pressure is measured before and after the pump
with pressure gauge E and F.
TW-P Closed Circuit Separate Source
DescriptionI2-5
Page 18
TW-S Control Features vs TW-V and TW-P
Control features on the TW-S Series Thermolators
ModelTW-S
Direct Injection
Closed Circuit - Common Source
Closed Circuit - Separate Source
Construction
Standard Pump Range
Standard Heater Range0 to 48 KW
Cast Heater / Pump
Incoloy Heaters
Silicon Carbide Seals
Pressure Gauges
250°F Setpoint Range
300°F Setpoint Range
Controls
PID Control
Setpoint / Actual Display
Password Protection
Modbus RTU via RS-485
SPI via RS-485
Retransmit Process Temp (4-20mA)
Hand Held Remote
Auto Restart Capability
High Temperature Safety
Mold Purge
Phase Detection Circuit
Heat Error for Heater Malfunction
Remote Start/Stop
120°F Air Purge Cancel
Quick Access Cool Down Mode
Phase
detection
indicates
incorrect
pump
rotation or
an open
electrical
leg.
Control features on the TW-P and TW-V Series Thermolators
ModelTW-PTW-V
Direct Injection
Closed Circuit - Common Source
Closed Circuit - Separate Source
Construction
Standard Pump Range
Standard Heater Range0 to 48 KW12 KW
Cast Heater / Pump
Incoloy Heaters
Silicon Carbide Seals
Pressure Gauges
250°F Setpoint Range
300°F Setpoint Range
Controls
PID Control
Setpoint / Actual Display
Password Protection
Modbus RTU via RS-485
SPI via RS-485
Retransmit Process Temp (4-20mA)
Hand Held Remote
Auto Restart Capability
High Temperature Safety
Mold Purge
Phase Detection Circuit
Heat Error for Heater Malfunction
Remote Start/Stop
120°F Air Purge Cancel
Quick Access Cool Down Mode
Status / Alarm Lights
Panel Mounted Status Lights12 LEDs1 LED
Panel Mounted Alarm Lights5 LEDs1 LED
Audible Alarm
Strobe Light
3/4 to 10 Hp
{0.56 to 7.45 KW}
3/4 to 10 Hp
{0.56 to 7.45 KW}
Page 19
TW-P Control Features vs TW-V and TW-S
Control Power
Autostart Signal
Pump
Heat
Cool
Coolant Pressure
Temperature Limit
Flow GPM (flash)
Mold
Purge
Rapid
Cool
Process
Cool Down
Electrical Phase Error
Heat Error
Process Cool Down
Mold Purge
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
Description
2
Control features on the TW-P Series Thermolators
ModelTW-P
Direct Injection
Closed Circuit - Common Source
Closed Circuit - Separate Source
Construction
Standard Pump Range
Standard Heater Range0 to 48 KW
Cast Heater / Pump
Incoloy Heaters
Silicon Carbide Seals
Pressure Gauges
250°F Setpoint Range
300°F Setpoint Range
Controls
PID Control
Setpoint / Actual Display
Password Protection
Modbus RTU via RS-485
SPI via RS-485
Retransmit Process Temp (4-20mA)
Hand Held Remote
Auto Restart Capability
High Temperature Safety
Mold Purge
Phase Detection Circuit
Heat Error for Heater Malfunction
Remote Start/Stop
120°F Air Purge Cancel
Quick Access Cool Down Mode
Phase
detection
indicates
incorrect
pump rotation
or an open
electrical leg.
Remote Start/
Stop works
with external
timers or
switches for
convenient
preheating of
molds.
The TW-P Control
Control features on the TW-S and TW-V Series Thermolators
ModelTW-STW-V
Direct Injection
Closed Circuit - Common Source
Closed Circuit - Separate Source
Construction
Standard Pump Range
Standard Heater Range0 to 48 KW12 KW
Cast Heater / Pump
Incoloy Heaters
Silicon Carbide Seals
Pressure Gauges
250°F Setpoint Range
300°F Setpoint Range
Controls
PID Control
Setpoint / Actual Display
Password Protection
Modbus RTU via RS-485
SPI via RS-485
Retransmit Process Temp (4-20mA)
Hand Held Remote
Auto Restart Capability
High Temperature Safety
Mold Purge
Phase Detection Circuit
Heat Error for Heater Malfunction
Remote Start/Stop
120°F Air Purge Cancel
Quick Access Cool Down Mode
Status / Alarm Lights
Panel Mounted Status Lights7 LEDs1 LED
Panel Mounted Alarm Lights3 LEDs1 LED
Audible Alarm
Strobe Light
3/4 to 10 Hp
{0.56 to 7.45 KW}
3/4 to 10 Hp
{0.56 to 7.45 KW}
DescriptionI2-7
Page 20
Specifications: TW-S
Models
TW-S (direct injection)
‡
Performance Characteristics
Minimum setpoint temperature °F {°C}40 {4}
Maximum setpoint temperature °F {°C}250 {121}, (300 {149} optional)
Minimum operating temperature °F {°C}Approximately 20° {11°} above the cooling water inlet temperature*
Available pump sizes0.75, 1, 2, 3, 5, 7.5, 10 Hp {0.56, 0.75, 1.49, 2.24, 3.73, 5.59, or 7.46 kW}
Available heater sizes9, 12, 18, 24, 36 or 48 kW
Connections to/from process NPT (female)1.50 inches
Connections in/out cooling water NPT (female)1.00 inches
Pump Performance - Consult your Conair representative for pump performance characteristics at other operating points.
* Lower operating temperatures can be obtained with larger cooling valves.
†
Available in TW-S and TW-P models only.
‡
Direct Inject (DI) cooling injects cooling water directly into the process loop upon
demand.
2-8 IDescription
§
FLA data for reference purposes only. Does not include any options or accessories
on equipment. For full FLA detail for power circuit design of specific machines and
systems, refer to the electrical diagrams of the equipment order and the nameplate
applied to the machine.
Specifications may change without notice. Consult with a Conair representative for the
most current information.
Page 21
Specifications: TW-P
Models
Performance Characteristics
Minimum setpoint temperature °F {°C}40 {4}
Maximum setpoint temperature °F {°C}250 {121}, (300 {149} optional)
Minimum operating temperature °F {°C}Approximately 20° {11°} above the cooling water inlet temperature*
Standard cooling valve size inches {mm}1/4 {6.35}3/4 {19.05} (varies)
Available pump sizes0.75, 1, 2, 3, 5, 7.5, 10 Hp {0.56, 0.75, 1.49, 2.24, 3.73, 5.59, or 7.46 kW}
Available heater sizes6, 9, 12, 18, 24, 36 or 48 kW9, 12, 18, 24, or 36 kW
Connections to/from process NPT (female)1.50 inches
Connections in/out cooling water NPT (female)1.00 inches
TW-P (direct injection)
‡
TW-P (closed circuit)
§
Pump Performance - Consult your Conair representative for pump performance characteristics at other operating points.
* Lower operating temperatures can be obtained with larger cooling valves.
†
Available in TW-S and TW-P models only.
‡
Direct Inject (DI) cooling injects cooling water directly into the process loop upon
demand.
§
Closed Circuit (CC) cooling injects cooling water into the process loop only during the
initial filling or when make-up water is needed.
** FLA data for reference purposes only. Does not include any options or accessories
on equipment. For full FLA detail for power circuit design of specific machines and
systems, refer to the electrical diagrams of the equipment order and the nameplate
applied to the machine.
Specifications may change without notice. Consult with a Conair representative for the
most current information.
DescriptionI2-9
Page 22
TW-S and TW-P Features and Options
Incoloy heaters
minimize chemical and high temperature
damage, and maximizes life.
Two-piece cast
construction
High efficiency pumps
from 3/4 to 10 Hp. Silicon
carbide seals are standard.
Built-in sediment trap
settles contaminants away
from the pump seals.
Options
Modulating Valve
This option eliminates thermal shock from your process circuit by modulating the cooling water. If Modulating valve option is not chosen, the
Solenoid valve replaces it.
Compressed Air Mold Purge (Available with TW-P only)
This option quickly evacuates fluid from the process circuit, allowing for faster, cleaner
disconnection of the temperature controller from molds and hoses.
Alarm packages
The Thermolator control includes an output relay that can be connected to an optional
external alarm package to call attention to alarm conditions.
Solenoid Valve
2-10 IDescription
Stacking Rack
Save floor space by stacking Thermolators two-high. The stacking rack can be used only
with single-zone models with a height of less than 30 inches{262 mm} high cabinets.
Page 23
Installation
SECTION
3
Unpacking the Boxes ............................................ 3-2
Preparing for Installation ...................................... 3-3
NOTE: If your TW-P was ordered
with the remote HMI option,
the remote HMI may arrive in a
separate box.
Unpacking the Boxes
Thermolator TW models come fully assembled. If they were specified at the time of the
order, the optional purge valve or modulating valve is factory-installed.
CAUTION: Lifting
To avoid personal injury or damage to the Thermolator, lift the unit using a forklift
or hoist with straps that have been positioned at the center of gravity.
1 Carefully remove the Thermolator and components from their shipping containers.
2 Remove all packing material, protective paper, tape, and plastic. Compare contents
to the shipping papers to ensure that you have all the parts.
3 Carefully inspect all components to make sure no damage occurred during shipping.
Check all wire terminal connections, bolts, and any other electrical connections,
which may have come loose during shipping.
4 Record serial numbers and specifications in the blanks provided on the back of the
User Guide’s title page. This information will be helpful if you ever need service or
parts.
5 You are now ready to begin installation. See Installation Section entitled,
Preparing for Installation.
0
NOTE: If the temperature control unit is stored prior to installation, it is important to protect it from damage.
Blow out any water from the unit to protect it from damage from freezing. Cover the equipment to keep dirt and
debris from accumulating on it. Units should not be stored in areas warmer than 145°F {63°C}.
3-2 IInstallation
Page 25
Preparing for Installation
Mold
Purge
Rapid
Cool
Process
Cool Down
Control Power
Autostart Signal
Pump
Heat
Cool
Coolant Pressure
Temperature Limit
Electrical Phase Error
Heat Error
Process Cool Down
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
Mold Purge
Flow GPM (flash)
The Thermolator is easy to install, if you plan the location and prepare the area properly.
WARNING: Improper installation, operation, or servicing may result in equipment damage or personal
injury.
This equipment should only be installed, adjusted, and serviced by qualified technical personnel who are familiar with the construction, operation, and potential
hazards of this type of machine.
All wiring, disconnects, and fuses should be installed by qualified electrical
technicians in accordance with electrical codes in your region. Always maintain
a safe ground. Do not operate the equipment at power levels other than what is
specified on the machine serial tag and data plate.
1 Position the Thermolator as close to the process machine as possible.
Installation
3
2 Make sure the installation area provides:
r A three-phase power source supplying the
correct current for your Thermolator model.
Check the serial tag on the unit for required
voltage, phase, frequency, and full load amps.
Check the last page of the electrical power
prints for the disconnect fuse size and minimum wire connection size. All wiring should
be completed by qualified personnel and should
comply with your region’s electrical codes.
r A clean, well-ventilated environment. The room temperature should not
exceed 104° F {40° C} with 95% non-condensing humidity and should not fall
below 32° F {0° C}.
r Minimum clearance for safe operation and maintenance. The diagram at
the right shows minimum clearance for operation. You also need enough
clearance in rear for water hookups. For maintenance, you should move
the Thermolator to provide at least 36 inches {91 cm} on any side of the
Thermolator. Additionally, your required electrical codes may require a
larger service area in front of the electrical panel.
r A source of water for cooling. City, tower or chiller water may be
used, as long as the supply pressure is at least 25 psi and not more than 95 psi
for most units; refer to the appendix for more information on 48 kW and 300° F
{149° C} units.
Alternate
locations
Process
Machine
12 inches
{305 mm}
Thermolator
12 inches
{305 mm}
20 inches
{508 mm}
3 Install plumbing for process and cooling lines.
You will need two 11/2-inch NPT male fittings for the process inlet and outlet and
two 1-inch NPT male fittings for the cooling inlet and outlet. Larger line sizes are
acceptable as long as they are reduced at the Thermolator connections. Smaller line
sizes are not recommended.
InstallationI3-3
Page 26
Rigging
The unit has a structural steel base with casters to facilitate easy movement and positioning. Follow proper rigging methods to prevent damage to components. Avoid impact loading caused by sudden jerking when lifting or lowering the unit. Use pads where abrasive
surface contact may occur. Use the frame supporting the unit for positioning it with a
crane or a forklift.
Fluid Distribution Piping
Proper insulation of any cooling fluid system where the supply cooling fluid temperature
is below the dew point is crucial to prevent condensation. In most cases this will apply to
systems where the supply temperature is 55°F {13°C} or colder. The formation of condensation on water piping caused by the state change of the water from gas to liquid adds a
substantial heat load and becomes an additional burden for the cooling system.
The importance of properly sized piping between the cooling system and the temperature
control unit and between the temperature control unit and the process cannot be overemphasized. See the ASHRAE Handbook or other suitable design guide for proper pipe
sizing. In general, run full size piping out to the process and then reduce the pipe size
to match the connections on the process equipment. One of the most common causes of
unsatisfactory unit performance is poor piping system design. Avoid long lengths of hoses,
quick disconnect fittings, and manifolds wherever possible as they offer high resistance to
water flow. When manifolds are required, install them as close to the use point as possible.
Provide flow-balancing valves at each machine to assure adequate water distribution in the
entire system. We recommend shut-off valves at each machine to allow for isolation of the
unit.
3-4 IInstallation
Page 27
Installation - Electrical
All wiring must comply with local codes and the National Electric Code (NEC). Full Load
Amperes (FLA) and other unit electrical data are on the unit nameplate. A unit specific
electrical schematic ships with the unit. Measure each leg of the main power supply voltage at the main power source. Voltage must be within the voltage utilization range given
on the drawings included with the unit. If the measured voltage on any leg is not within
the specified range, notify the supplier and correct before operating the unit. Voltage imbalance must not exceed two percent. Excessive voltage imbalance between the phases of
a three-phase system can cause motors to overheat and eventually fail. Voltage imbalance
is determined using the following calculations:
%Imbalance = (V
V
= (V1 + V2 + V3) / 3
avg
Vx = phase with greatest difference from V
– Vx) x 100 / V
avg
avg
avg
For example, if the three measured voltages were 442, 460, and 454 volts, the average
would be:
(442 + 460 + 454) / 3 = 452
The percentage of imbalance is then:
(452 – 442) x 100 / 452 = 2.2 %
This exceeds the maximum allowable of 2%.
There is a terminal block for main power connection to the main power source. The main
power source should be connected to the terminal block through an appropriate disconnect
switch. There is a separate lug in the main control panel for grounding the unit. Check the
electrical phase sequence at installation and prior to start-up. Operation of the unit with incorrect electrical phase sequencing will result in improper pump performance. Check the
phasing with a phase sequence meter prior to applying power. The proper sequence should
read “ABC” on the meter. If the meter reads “CBA”, open the main power disconnect and
switch two line leads on the line power terminal blocks (or the unit mounted disconnect).
Do not interchange any load leads that are from the unit contactors or the motor terminals.
.
Installation
3
InstallationI3-5
Page 28
Tools for Installation:
r Pipe wrench large
enough for a 2-inch
pipe
r Premium quality
Teflon thread
sealant
0
NOTE: Conair recommends that
you install an external ball valve
on the cooling water inlet of the
Thermolator. This valve is required
when the purge valve option is
installed.
Connecting Process and Water Supply
Lines Without Purge
The Thermolator process inlets and outlets must be connected to the plumbing that will
circulate the temperature-controlled water or fluid through the process. Cooling water
inlets and outlets are connected to the cooling water supply.
1 Remove the shipping pipe plug from the female connections on the back of the
Thermolator.
2 Install pipe to the rear of the Thermolator. Use male 1
process connections and male 1-inch NPT piping for water connections. Pipe and
pipe threads must be clean and new. Clean threads with solvent, removing all oil,
grease and dirt. Allow the threads to dry before proceeding.
3 Coat the pipe threads with thread sealant. Follow the sealant manufacturer’s
directions.
4 Connect the male pipe to the appropriate female connection on the back of the
unit. Start by hand until the threads engage, then use a pipe wrench to tighten the
connection only enough to prevent leaks. Do not over-tighten!
1
/2-inch NPT piping for
Cooling Valve
and
From Process
connection
in this area
To Process
connection
in this area
Cooling water out
Cooling water in
DIRECT INJECTION
3-6 IInstallation
Page 29
Optional Mold Purge Valve Connections
A mold purge valve is available as an option. This valve quickly evacuates fluid from the
process circuit, allowing faster disconnection of the temperature controller from molds
and hoses. A manual purge button controls this valve.
If this option is ordered with the Thermolator, purge control wiring and installation of
the valve on the process line outlet of the unit is completed at the factory. You still must
connect process and cooling water inlets and outlets, as well as supply of non-lubricated
compressed air.
1 Remove the shipping pipe plug from the female connections on the back of the
Thermolator.
2 Install an external ball valve on the cooling water inlet of the Thermolator. This
valve is required when a purge valve is used.
3 Install pipe to the rear of the Thermolator. Use male 1
process connections and male 1-inch NPT piping for water connections. Pipe and
pipe threads must be clean and new. Clean threads with solvent, removing all oil,
grease and dirt. Allow the threads to dry before proceeding.
1
/2-inch NPT piping for
4 Coat the pipe threads with thread sealant. Follow the sealant manufacturer’s
directions.
5 Connect the male pipe to the appropriate female connection on the back of the
unit. Connect cooling water lines as indicated on the previous page. Connect process
lines as indicated below. Start by hand until the threads engage, then use a pipe
wrench to tighten the connection only enough to prevent leaks. Do not over-tighten!
TIP: Conair recommends or-
2
dering the purge valve with the
Thermolator so that wiring and
installation is completed at the
factory. However, aftermarket
addition of the purge valve is
possible.
Installation
3
6 Connect the purge valve to the compressed air supply. The air pressure should not
exceed 100 psi.
0
NOTE: For information about how to add a purge valve to your Thermolator if you did not order it equipped that
way from the factory, contact Conair Service.
0
NOTE:See Appendix G for Mold Purge Installation Instruction Sheet
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
InstallationI3-7
Page 30
Connecting the Main Power Source
Before beginning, note the electrical specifications on the serial tag mounted to the side of
the unit. The electrical connection must match these specifications with +/- 10% maximum voltage variance. An improper power supply could damage the unit as well as seriously injure an operator. The electrical connection should run through a fused disconnect
sized for the amperage noted on the serial tag and conforming to all local and national
codes, including Article 250 of the National Electric Code.
WARNING: Electrical hazard
Before performing maintenance or repairs on this product, disconnect and lock
out electrical power sources to prevent injury from unexpected energization or
start-up. A lockable device must be used to isolate this product from potentially
hazardous electricity.
WARNING: Improper installation, operation, or servicing may result in equipment damage or personal
injury.
This equipment should only be installed, adjusted, and serviced by qualified technical personnel who are familiar with the construction, operation, and potential
hazards of this type of machine.
All wiring, disconnects, and fuses should be installed by qualified electrical
technicians in accordance with electrical codes in your region. Always maintain
a safe ground. Do not operate the equipment at power levels other than what is
specified on the machine serial tag and data plate.
Optional
Disconnect
Switch
IMPORTANT: Always refer to the
wiring diagrams that came with
your temperature control unit before
making electrical connections. The
diagrams show the minimum size
main power cable required for your
unit, and the most accurate electrical
component information.
IMPORTANT: Before initiating power
to the unit:
r Check the system for leaks.
r Verify that the voltage, phase,
frequency, amperage, disconnect
fuse, and minimum wire size
meet the specifications.
r Verify that resistance to ground
on each phase is at least 1 mega
ohm (use a multi-meter, not a
megger for this measurement).
1 Open the unit’s electrical enclosure. Removing
the top panel is recommended. The Thermolator
comes from the factory with a knockout for
1/2 inch conduit. A knockout punch should be
used if necessary to enlarge the hole for larger
diameter conduits.
2 Insert the main power wires through the conduit in the right side of the
enclosure. See electrical prints for recommended wire size.
NOTE: If using a flexible cord, secure the wire with a rubber
compression fitting or strain relief.
3 Connect the power wires to the terminals
indicated on the wiring diagram that came with
your machine. The Thermolator comes pre-wired
expecting clockwise (L1-L2-L3) phase rotation.
4 Check every terminal screw to make sure wires are
secure. Gently tug each wire. If a wire is loose, use a
screwdriver or allen wrench to tighten the terminal.
5 Connect the ground wire to the grounding lug shown in the
wiring diagram shipped with your unit.
3-8 IInstallation
Page 31
Testing the Installation
WARNING: Only qualified personnel should perform this
procedure.
Part of this test requires opening the unit while it is energized. Only qualified
personnel who have been trained in the use of electrical testing devices and in
avoiding the safety hazards involved in safely troubleshooting this type of equipment should perform this test procedure.
1 Turn on the cooling water supply and check for leaks. If any leaks appear, stop the
test and fix the problem before continuing. The cooling water must be at least 25 PSI
or the unit will not function on standard 250° F {121° C} units less than 48kW. Refer
to the appendix for PSI requirements for units with 48kW heaters and 300° F {149° C}
capabilities.
Installation
2 Apply power to the unit. The temperature controller display lights up to indicate that
the control has power. All LED segments on the display will light for a few seconds
while the control performs a self-test. The control then displays the software version,
followed by temperature display.
3 Check the rotation of the pump on the TW-S only. (The TW-P has a built-in phase
rotation monitor.) Remove the top access panel and a side panel.
Press the RUN button, and wait until the pump starts. It will take approximately
30 seconds to complete vent cycle.
When the pump starts, quickly press the STOP button and look at the pump
shaft. With a flashlight, verify that the pump rotation matches the direction indicated
on the rotation sticker on the side of the pump motor.
0
NOTE: If the rotation is incorrect, stop the test and disconnect power to the unit. Open the electrical
enclosure and switch any two of the three power source wires on the incoming power distribution block.
Return to step 2 and check rotation again.
4 Replace the top/side access panel.
5 Press the RUN button
If everything is working correctly:
•The venting and/or pump LED illuminates.
Control Power
Autostart Signal
Pump
Heat
Cool
Coolant Pressure
Process
Cool Down
Temperature Limit
Electrical Phase Error
Heat Error
Process Cool Down
Mold Purge
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
Flow GPM (flash)
Mold
Purge
Rapid
Cool
Tools Required
r Flashlight
3
•The unit initiates a 30-second venting sequence. The pump starts automatically
when the venting sequence is over.
• Normal operation begins. The heater turns on if the process temperature is below
setpoint. The cooling valve is activated if the process temperature is above setpoint.
NOTE: If the coolant pressure low LED illuminates, verify that the cooling water supply is connected properly
and that the water pressure is at least 25 PSI or greater except for 48 kw or 300° F {149° C} units. Refer to
the Appendix for more information.
If everything tested correctly, proceed to the Initial Setup instructions on the next
page. If something did not work correctly, refer to the Troubleshooting section of this user
guide.
InstallationI3-9
Page 32
Initial Setup
(Continued)
r Operating Mode
r Temperature Units
r Setpoint
r Alarm Points
CAUTION: The Thermolator will not operate correctly if certain factory-set
parameters are changed. Parameters should only be changed by qualified
technical personnel who are familiar with the operation of this type of equipment.
If the Thermolator does not appear to be working correctly, verify the parameters
against the list of factory settings.
For a complete list of the factory-set parameters see Default Parameters in the appendix of
this user guide.
All parameters can be changed using the keypad and the menu system.
Raise Key
Used to increase values or toggle between setting choices.
Control Power
Autostart Signal
Flow GPM (flash)
Mold
Purge
Pump
Heat
Cool
Coolant Pressure
Temperature Limit
Electrical Phase Error
Heat Error
Process
Cool Down
Process Cool Down
Mold Purge
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
Rapid
Cool
Lower Key
Used to decrease values or toggle between setting choices.
Conguration Menu
Select Key
Used to select a parameter for editing, or save the new
value of a changed parameter.
3-10 IInstallation
Page 33
Temperature Units
Function
To select the desired temperature units for your system (°F vs. °C), follow this procedure:
1 Stop the Thermolator or ensure that you are on the home screen by pressing the
STOP button.
2 Enter the user configuration menu by holding the “Function”
seconds.
If the passcode is at its default “0”, simply push “Select” .
If the passcode has been changed to something else, use the “Up” and
“Down” buttons to scroll to the correct passcode, and then push “Select” .
button for 5
3 Repeatedly push “Select” to scroll through available user parameters until Unt
(Units) is displayed in the upper display (about 2 presses).
In the lower display, use the “Up” or “Down” buttons to select F for a
Fahrenheit or for Celsius.
4 Push “Select” to save the changed parameter. Push “STOP” to exit.
Installation
3
InstallationI3-11
Page 34
Setpoint
To select the proper setpoint of the system, follow this procedure:
1 From the home screen you should observe the current setpoint in green in the up-
per display and the actual process temperature in the lower window.
2 Change the setpoint using the “Up” or “Down” buttons. The new
value will automatically be implemented a few seconds after the up or down button is
released.
Setpoint value
Process value
Flow GPM (flash)
Mold
Purge
Rapid
Control Power
Autostart Signal
Pump
Heat
Cool
Coolant Pressure
Temperature Limit
Electrical Phase Error
Heat Error
Process
Cool
Cool Down
Process Cool Down
Mold Purge
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
Adjust setpoint upwards
Adjust setpoint downwards
NOTE: From the factory, the TW-P will control the “To Process” or “Supply” fluid to the setpoint.
3-12 IInstallation
Page 35
Alarm Points
Function
To select the desired alarm points for your system (low alarm and high alarm), follow this
procedure:
1 Stop the Thermolator or ensure that you are on the home screen by pressing the
STOP button.
2 Enter the user configuration menu by holding the “Function”
button for 5
seconds.
If the passcode is at its default “0”, simply push “Select” .
If the passcode has been changed to something else, use the “Up” and
“Down” buttons to scroll to the correct passcode, and then push “Select” .
3 Repeatedly push “Select” to scroll through available user parameters until
the desired parameter is shown in the upper display.
In the lower display, use the “Up” or “Down” buttons to select the
desired setting. See the following table for a list of relevant parameters.
Display DescriptionDefault Permissible Range
The deviation alarms below can be used to create a permissible operating temperature window around the setpoint. Actual process temperature
outside of this window for a certain amount of time will create a deviation alarm.
h
Deviation delays below modify the deviation alarms above. You can select how long you want the system to tolerate a temperature excursion
outside of the deviation window before alarming.
h
S
O
These parameters function as absolute temperature alarms. Any excursion beyond these limits will create an immediate alarm. Do not set these
within your normal warm-up or operating ranges or you will experience nuisance alarms.
PbE
PE
SU
hSU
Low deviation alarm limit
High deviation alarm limit
Machine startup “ignore deviation” delay
Alarm delay for low deviation
Alarm delay for high deviation
Alarm deviation alarm after start
Alarm output
Low pressure bypass enabled
Panel temperature alarm
User low safety limit alarm
User high safety limit alarm
S
S
EN
22
2
to (degrees) below setpoint
to (degrees) above setpoint
to (minutes)
to minutes ( to minutes on program versions prior to version 1.33)
to minutes ( to minutes on program versions prior to version 1.33)
to minutes on program versions 1.33 and later only)
Disabled ( S )or Enabled ( EN) on program version 1.33 and later only
Disabled ( S )or Enabled ( EN).
Disabled ( S )or Enabled ( EN)
Between factory low and high limits.
Between factory low and high limits.
Installation
3
4 Push “Select”to save the changed parameters. Push “STOP” to exit.
InstallationI3-13
Page 36
3-14 I
Page 37
Operation
The TW-S Control ................................................. 4-2
The TW-P Control ................................................. 4-3
The window displays the
fluid temperature setpoint
during normal operation.
Process Value Display
The window displays the
actual temperature of fluid
entering the “To Process”
line.
The TW-S Control
Raise and Lower Key
Used to enter the setpoint temperature, index through the
operating modes or change other parameter values.
Press to increase a value.
Press to decrease a value.
2 TIP: Press and hold the key for faster scrolling speed.
Select Key
Used to edit a parameter or
save a changed parameter.
Run
Press to begin normal
operation.
Audible Alarm
(Optional)
Start Button
Press and hold to begin normal operation. The
button lights when the unit is running after vent
cycle has completed.
Note: You must hold the button during entire unit cycle.
Status Lights
The lights indicate the
operating status of the listed
components.
= Off or inactive
= On or active
(1): More Cool
(2): Less Cool
(5): Heat
Stop Pump Button
Press to stop the Thermolator.
Push again to de-assert and
allow restart.
4-2 IOperation
Page 39
The TW-P Control
Setpoint Value Display
The window displays the
fluid temperature setpoint
during normal operation.
Process Value Display
The window displays the
actual temperature of fluid
entering the “To Process”
line.
Mold Purge Button
(optional)
The purge uses compressed air to clear fluid
from the mold and lines before a mold change. Press
and hold the purge while
evacuating all fluid from
mold and line. The purge
button is inactive when the
TW is running.
Flow GPM (flash)
Mold
Purge
Rapid
Cool
Process
Cool Down
Raise and Lower Key
Used to enter the setpoint temperature, index through the
operating modes or change other parameter values.
Press to increase a value.
Press to decrease a value.
2 TIP: Press and hold the key for faster scrolling speed.
Control Power
Autostart Signal
Pump
Heat
Cool
Coolant Pressure
Temperature Limit
Electrical Phase Error
Heat Error
Process Cool Down
Mold Purge
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
Select Key
Used to edit a
parameter or
save a changed
parameter.
Operation
4
WARNING: Shut
off the supply to
cooling water inlet
before purging.
Run
Press to begin normal
operation.
Audible Alarm
(Optional)
Stop Button
Press to stop the Thermolator.
Start Button
Press and hold to begin normal operation. The
button lights when the unit is running after vent
cycle has completed.
Note: You must hold the button during entire unit cycle.
Status Lights
The lights indicate the operating
status of the listed components.
= Off or inactive
= Problem or Warning
= Operational
= Operational
OperationI4-3
Page 40
Controller Operating Buttons
ButtonDescription of Operation
Start
Stop
Pressing the Start button initiates a vent sequence. The vent sequence removes air that may have separated out from the water to
prevent improper operation and premature heater failure. When initiated, the vent sequence opens the cooling valve for 30 seconds
to allow air to escape then runs the pump for 30 seconds while the cooling valve is open to remove any remaining air from the sys-
tem. Once the vent sequence is complete, the cooling valve closes, the pump remains running, and normal operation begins. When
the unit is running the Run indicating light is on and green. If the auto start feature is enabled it will have precedence over the start
button. See the Program Menu section for instructions on how to enable or disable the auto start feature. The vent sequence cancel
prevents the vent sequence from occurring when the unit has been operating and the fluid temperature is elevated. The factory
default value for the vent sequence cancel is 120°F {49°C}. See the Program Menu section for instructions on how to change the
vent sequence cancel temperature. The Start button also performs an enter function while in the programming menu.
Pressing the Stop button clears all faults and stops the pump. With the auto start function enabled and an auto start signal is pres-
ent, pressing the stop button will not stop the unit. The Stop button also performs a cancel function while in the programming menu.
Alarm Reset
Up
Down
Display/
Program
Mold Purge
(Optional)
(TW-P Only)
Rapid Cool
(Optional)
(TW-P Only)
When an alarm condition is present, the alarm light is on and red. The first Alarm Reset button press will silence the alarm horn
(optional), open the remote alarm contact (optional), and the alarm light changes from red to yellow. The alarm horn (optional) and/
or remote alarm contact (optional) remain disabled until a subsequent alarm occurs. A second press of the Alarm Reset button
resets the state from Alarm to Normal Operation.
The Up button raises the set point temperature. Pressing the Up button and releasing it increases the set point temperature by one
degree. Pressing the Up button and holding it increases the set point temperature until reaching the maximum allowable set point
temperature. In addition to adjusting the set point temperature, the Up button adjusts various alarms and set point values when the
unit in the programming mode.
The Down button decreases the set point temperature. Pressing the Down button and releasing it decreases the set point tem-
perature by one degree. Pressing the Down button and holding it decreases the set point temperature until reaching the minimum
allowable set point temperature. In addition to adjusting the set point temperature, the Down button adjusts various alarms and set
point values when the unit is in the programming mode.
Pressing the Display/Program button changes the temperature displayed in the Process screen from supply to return. When the
display is set to supply temperature, an orange indicating light is on in the lower right corner of the Process temperature display.
When the display is set to return temperature, there is no orange indicating light in the lower right corner of the Process tempera-
ture display. To toggle the Process temperature display from supply to return temperature, press and release the Display/Program
button. The display will return to the default Supply temperature automatically after 5 seconds without a button press. In addition to
switching between the supply and return process temperature displays, the Display/Program button initiates and navigates through
the program menu. See the Program Menu section for more detail.
The Mold Purge button initiates a mold water purge if this option is present and enabled. The mold purge option allows compressed
air to purge the circuit of water by forcing it out through the cooling valve. To initiate a mold purge sequence stop the unit then
press and release the mold purge button. During a mold purge, the cooling water out valve opens, the mold purge compressed air
solenoid valve opens, and the cooling water inlet valve closes. The mold purge sequence is 1 minute long. To stop the mold purge
sequence before it is completed, press the Mold Purge button again or press the Stop button. See the Program Menu section for
instructions on how to enable or disable this feature.
The Rapid Cool button opens the solenoid valve if this option is present and enabled. Pressing the Rapid Cool button initiates a
Rapid Cool sequence. The sequence opens the Rapid Cool valve, opens the vent/cooling valve, and disables the heater. The se-
quence is 1 minute long. To stop the Rapid Cool sequence before it is completed, press the button again, or press the Stop button.
See the Program Menu section for instructions on how to enable or disable this feature.
Process
Cool Down
(Optional)
Note: To initiate a Process Cool Down sequence on a unit with the standard controller press and hold down the Run button, then press the Stop button and then release
both buttons.
4-4 IOperation
NOTE: Rapid Cool option is not available with 48 kW.
The Process Cool Down button initiates a cool-down sequence if the process supply water is above 90°F {32°C}. The Process Cool
Down sequence reduces the water temperature before the unit shuts off to extend the life of the pump seal. To initiate a Process
Cool Down sequence, press and release the Process Cool Down button. During this sequence, the cooling valve opens and the
pump runs for 120 seconds or until the temperature of the water reaches 90°F {32°C}, whichever occurs first. During the Process
Cool Down sequence the Set Point display temporarily toggles between the target value 90°F {32°C} and current set point and the
Pump, Cool, and Process Cool Down lights flash green. After the Process Cool Down sequence is complete, the unit stops, the set
point temperature displays in the Set Point display, and the Process Cool Down light remains solid green to indicate the comple-
tion of the sequence. Pressing the Start and/or Stop buttons during a Process Cool Down sequence stops the sequence. See the
Program Menu section for instructions on how to enable or disable this feature.
Page 41
Temperature Displays
DisplayDescription of Operation
Setpoint
Actual
The Setpoint display normally shows the set point temperature. A decimal point in the lower right corner of this display
indicates the temperature unit of measure is set to °F, no decimal point indicates the temperature unit of measure is set to °C.
See the Program Menu section to change the temperature scale units of measure. This display also shows alarm codes and
programming information.
The Actual Temperature display normally shows supply temperature. A decimal point in the lower right corner of the display
indicates the temperature displayed is the supply temperature, no decimal point indicates the temperature displayed is the
return temperature. To change the display from supply to return temperature, press and release the Display/Program button.
The display will return to the default Supply temperature automatically after 5 seconds without a button press. This display also
shows alarm codes and programming information.
Operating Lights
DisplayDescription of Operation
Control Power
The Control Power light is on and green when 24VDC control voltage is present.
Autostart Signal
Pump
Heat
Cool
Coolant Pressure
Temperature
Limit
Electrical Phase
Error (Optional)
Heat Error
(Optional)
1
The Autostart Signal light is green when closed (run), yellow when open (stop), and unlit if this feature is disabled. This feature
allows starting and stopping of the unit by a remote contact closure. From the factory, the Autostart feature is disabled. See the
Program Menu section for instructions on how to enable or disable the Autostart feature. Do not introduce any external voltage
to the Autostart contacts; this will result in damage to the controller.
The Pump light is solid green when the pump is running and flashes red if the pump motor overload trips.
The Heat light is on and green when the heating is required.
The Cool light is on and green while in normal running operation when the cooling valve is open. The light flashes green during
an Autovent sequence or Process cool-down sequence.
The Coolant Pressure In light will flash red if the inlet cooling water pressure drops below the set point of the low-pressure
safety switch. If a low-pressure condition occurs, the unit will automatically stop and remain de-energized until the cooling
water pressure is above the cut-in set point of the pressure switch. The light is solid green if the Coolant Inlet Pressure is satis-
factory. It will flash green while in the Purge mode.
The Temperature Limit light flashes yellow if a high or low temperature limit warning occurs and flashes red if a high or low
temperature limit safety occurs. A temperature limit safety stops the unit. Pushing the Alarm Reset button will reset this alarm.
The Electrical Phase Error light flashes red when a line voltage problem exists. This error indicates a loss of phase, phase
1
reversal, or phase imbalance.
The Heat Error light is solid red when the controller calls for heat and heating does not occur. The Heat Error light flashes red
when the controller does not call for heat but heating occurs. Both conditions cause the unit to stop.
Operation
4
Process Cool
Down (Optional)
Mold Purge
(Optional)
2
The Process Cool Down light flashes green when the unit is executing a Process Cool Down sequence. The Cool and Pump
1
lights will also flash green during a seal saver sequence. After the Process Cool Down sequence is complete, the unit stops
and the Process Cool Down light remains green to indicate the completion of the sequence. See the Process Cool Down But-
ton section for a description of the Process Cool Down function and operation.
The Mold Purge light flashes green when the unit is executing a purge sequence. The Cool light will also flash green during a
mold purge sequence. After the Mold Purge sequence is complete, the unit stops and the Mold Purge light remains green to
indicate the completion of the sequence. See the Mold Purge Button section for a description of the Mold Purge function and
operation. See the Program Menu section for instructions on how to enable or disable this feature.
(Continued)
OperationI4-5
Page 42
Operating Lights
DisplayDescription of Operation
Rapid Cool
(Optional)
Communications
(Optional)
2
2
The Rapid Cool light flashes green when the unit is executing a Rapid Cool sequence. The Cool light will also flash green dur-
ing a rapid cool sequence. After the Rapid Cool sequence is complete, the unit stops and the Rapid Cool light remains green
to indicate the completion of the sequence. See the Rapid Cool Button section for a description of the Rapid Cool function and
operation. See the Program Menu section for instructions on how to enable or disable this feature.
The Communications light flashes green when the unit is properly transmitting and receiving a communication signal. See the
Program Menu section for instructions on how to enable or disable this feature.
(Continued)
Remote Heat/Cool
(Optional)
Program Mode
1
Requires the Premium Controller option (TW-P).
2
Requires the Premium Controller option (TW-P) as well as the individual option for this function.
2
The Remote Heat/Cool light is on and yellow when this option is enabled. This feature allows the heating and cooling to be
turned on and off by remote contact closures. Switching a contact from open to close activates the heat or cool function as-
signed to the contact. Switching the contact from closed to open deactivates the individual heat or cool function assigned to the
contact. When enabled the controller does not perform any heat or cool functions and relies exclusively on the external contact
closures for these functions; however, the unit maintains all warnings and safety functions. From the factory, the Remote Heat/
Cool feature is disabled. See the Program Menu section for instructions on how to enable or disable this feature. Do not intro-
duce any external voltage to the Remote Heat/Cool contacts; this will result in damage to the controller.
The Program Mode light flashes yellow when the control system is in the programming menu.
Default Display
These items are shown by default on the controller. Use the “Up” and
“Down” buttons to change the setpoint.
DISPLAY
EXAMPLE
ITEMUNITSDESCRIPTION
Active Process Value (shown
on lower display in red)
Active Set Point
(shown on upper display in
green)
°F or °CThe current temperature of the process fluid.
°F or °CThe temperature that the temperature control-
ler is attempting to reach by either heating or
cooling the process fluid.
NOTE: The active process value can be changed by pushing the “Display”
Display
button. The default
process value can be changed in the user parameter menu.
4-6 IOperation
Page 43
Starting the Thermolator
Before starting the Thermolator, verify that the system has been installed correctly for your
application. See the Installation section.
1 Turn on the water supply to the Thermolator. The supply pressure must be at least
25 psi for most units. Refer to the appendix G for more informationon 48 kw and 300°
F {149° C} units. Check for leaks in the cooling water and process fluid lines before
continuing.
2 Turn on main power to the Thermolator.
•The controller display and “Control Power” LED will illuminate to indicate the
control has power.
•The controller will show the firmware version on the lower display while show-
ing “tcp” on the upper display. After a few seconds, process temperature will be
displayed (red, bottom display) and setpoint will be shown (green, top display).
3 Set the temperature setpoint to 40° F (4.4° C) if the Thermolator’s process lines
were recently reconfigured, or if you suspect excessive air is in the process lines.
Press to increase or to decrease the temperature setting. This will provide
additional flushing and de-aeration in the process lines via the cooling valve.
0
NOTE: All LEDs will flash
to test their operation.
Operation
4
4 Press RUN .
The unit initiates a 30-second (or as otherwise defined by user parameter) venting
sequence. The Venting LED illuminates.
•The pump starts after the venting cycle is over. The Pump LED illuminates when
the pump is running.
•Normal operation begins. The heater turns on if the actual temperature is below
setpoint. The cooling valve opens if the actual temperature is above setpoint.
NOTE: Both venting stages will be skipped if the process temperature is above the vent bypass temperature,
and the Thermolator will consequently start the pump immediately in the “RUNNING” state.
5 Set the setpoint to the desired temperature, Shown in green on the top display.
Press to increase or to decrease the temperature setpoint. If you followed
step 3, wait until process lines are de-aerated before raising setpoints.
6 If the Alarm LED turns on, press “Silence/Reset” to silence the optional
audible alarm.
Refer to the Troubleshooting section for more information.
NOTE: If the coolant pressure
low LED illuminates, verify
that the cooling water supply
is connected properly and that
the water pressure is at least
25 PSI or greater except for 48
kw or 300
Refer to the Appendix for more
information.
° F {149° C} units.
OperationI4-7
Page 44
Start-up
Every unit is factory set to deliver water in accordance with the standard operating specifications for that particular unit. Due to variables involved with different applications and
different installations, minor adjustments may be required during the initial start-up to
ensure proper operation. We recommend a qualified technician perform the start-up and
that they follow the start-up procedure in sequence. The following serves as a checklist for
the initial start-up and for subsequent start-ups if the unit is out of service for a prolonged
time.
WARNING: Electrical hazard
Before performing maintenance or repairs on this product, disconnect and lock
out electrical power sources to prevent injury from unexpected energization or
start-up. A lockable device must be used to isolate this product from potentially
hazardous electricity.
WARNING:
This equipment contains hot water or coolant under pressure. Accidental release
of this hot fluid may result in steam formation and can cause personal injury and
or property damage.
WARNING:
This equipment may contain fan blades or other sharp edges. Make sure all fan
guards and other protective shields are securely in place.
WARNING:
The exposed surfaces of motors, heater tubes, and other fluid circuit components
can be very hot and can cause burns if touched with unprotected hands
CAUTION: Disconnect and lock out incoming power before installing, servic-
ing, or maintaining the equipment. Connecting power to the main terminal block
energizes the entire electric circuitry of the unit. A power supply provides 24 VDC
control power. Electric power at the main disconnect should be shut off before
opening access panels for repair or maintenance.
CAUTION: Wear eye protection when installing, maintaining, or repairing the
equipment to protect against any sparks, debris, or fluid leaks.
CAUTION: Wear protective gloves when installing, maintaining, or repairing
the equipment to protect against any sparks, debris, or fluid leaks.
CAUTION: To prevent improper pump performance due to reverse rotation,
connect L1-L2-L3 in the A-B-C phase sequence.
4-8 IOperation
(Continued)
Page 45
Start-up
(Continued)
CAUTION: Do not shut off To Process, From Process, Cooling Water In, or
Cooling Water out valves while this equipment is operating. Equipment failure
and/or serious injury could result.
CAUTION: Always keep the cover in place while operating this equipment.
Internal surfaces may be extremely hot. Only qualified personnel should remove
this cover.
CAUTION: Ground the unit properly in compliance with local and national
codes.
Step 1 – Connecting Main Power
Connect main power properly ensuring it matches the voltage shown on the nameplate
of the unit. Check the electrical phase sequence prior to start-up. The proper sequence is
“ABC”. If the phasing is incorrect, open the main power disconnect and switch two line
leads on the main power terminal blocks (or the unit mounted disconnect). All electrical
components are in-phase at the factory. Do not interchange any load leads that are from
the unit contactors or the motor terminals. After confirming proper power connection and
grounding exist, turn the main power on.
Operation
4
Step 2 – Fill Coolant Circuit
Check to make sure all piping connections are secure. All fluid lines and connectors
should be rated for 150 psi {10.3 bar}at the maximum operating temperature except for
7½ hp and 10 hp units with the 300°F {149°C} option that require lines and connectors
rated for at least 175 psi {12.1 bar}. We recommend the cooling source supply and return
lines are of metal composition (black steel, galvanized or copper).
Make sure that the cooling source is the appropriate temperature and pressure for your
application. In most cases, the cooling source is between 40°F and 85°F {4°C and 29°C}.
The cooling source fluid pressure must be above the set point of the pressure switch in
order for the unit to start. For most applications, the design cooling source supply pressure
is between 25 psi and 50 psi {1.7 and 3.4 bar} Units with the 300°F {148.89°C} operating
range option require an inlet cooling source pressure of 75 psi {5.2 bar}. If the total pressure in the unit (cooling source inlet pressure plus the pump pressure) exceeds
150 psi {10.3} the pressure relief valve in the unit will open. If this becomes an issue,
install a pressure-regulating valve (Part #9616548 available from our Parts Department)
on the supply line to help regulate the pressure to ensure it does not exceed the pressure
rating of the pressure relief valve. For further assistance in installing a pressure-regulating
valve, please contact our Service Department (800-458-1960 or 1-814-437-6861 from
outside of the United States).
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
(Continued)
OperationI4-9
Page 46
Start-up
(Continued)
System Fill Water Chemistry Requirements
The properties of water make it ideal for heat transfer applications. It is safe, non-flammable, non-poisonous, easy to handle, widely available, and inexpensive in most industrialized areas.
When using water as a heat transfer fluid it is important to keep it within certain chemistry
limits to avoid unwanted side effects. Water is a “universal solvent” because it can dissolve many solid substances and absorb gases. As a result, water can cause the corrosion
of metals used in a cooling system. Often water is in an open system (exposed to air) and
when the water evaporates, the dissolved minerals remain in the process fluid. When the
concentration exceeds the solubility of some minerals, scale forms. The life giving properties of water can also encourage biological growth that can foul heat transfer surfaces.
To avoid the unwanted side effects associated with water cooling, proper chemical treatment and preventive maintenance is required for continuous plant productivity.
Unwanted Side Effects of Improper Water Quality
•Corrosion
•Scale
•Fouling
•Biological Contamination
Cooling Water Chemistry Properties
•Electrical Conductivity
•pH
•Alkalinity
•Total Hardness
•Dissolved gases
The complex nature of water chemistry requires a specialist to evaluate and implement
appropriate sensing, measurement and treatment needed for satisfactory performance and
life. The recommendations of the specialist may include filtration, monitoring, treatment
and control devices. With the ever-changing regulations on water usage and treatment
chemicals, the information is usually up-to-date when a specialist in the industry is involved. The table below shows the list of water characteristics and quality limitations.
4-10 IOperation
(Continued)
Page 47
Start-up
(Continued)
Fill Water Chemistry Requirements
Water CharacteristicQuality Limitation
Alkalinity (HCO3-)70-300 ppm
Aluminum (Al)Less than 0.2 ppm
Ammonium (NH3)Less than 2 ppm
Chlorides (Cl-)Less than 300 ppm
Electrical Conductivity10-500µS/cm
Free (aggressive) Carbon Dioxide (CO2)
Free Chlorine(Cl2)Less than 1 PPM
HCO3-/SO42-Greater than 1.0
Hydrogen Sulfide (H2S)Less than 0.05 ppm
Iron (Fe)Less than 0.2 ppm
Manganese (Mn)Less than 0.1 ppm
Nitrate (NO3)Less than 100 ppm
pH7.5-9.0
Sulfate (SO42-)Less than 70 ppm
Total Hardness (dH)k4.0-8.5
†
Dissolved carbon dioxide calculation is from the pH and total alkalinity values shown below or measured on the site
using a test kit. Dissolved Carbon Dioxide, PPM = TA x 2
†
Less than 5 ppm
[(6.3-pH)/0.3]
where TA = Total Alkalinity, PPM as CaCO
3
Operation
4
CAUTION: When your application requires the use of glycol, use industrial
grade glycol specifically designed for heat transfer systems and equipment. Never
use glycol designed for automotive applications. Automotive glycols typically have
additives engineered to benefit the materials and conditions found in an automotive engine; however, these additives can gel and foul heat exchange surfaces
and result in loss of performance or even failure of the unit. In addition, these
additives can react with the materials of the pump shaft seals resulting in leaks or
premature pump failures.
WARNING:
Ethylene Glycol is flammable at higher temperatures in a vapor state. Carefully
handle this material and keep away from open flames or other possible ignition
sources.
(Continued)
OperationI4-11
Page 48
Start-up
(Continued)
Step 3 – Initial Unit Operation
Enter the set point temperature. Refer to the Control Panel Operation section for further
information.
Start the unit by pressing the Start button on the control panel. Pressing the Start button
enables the microprocessor control functions, initiates an Auto-vent sequence, and turns
on the Run indicating light which is green when on.
The Auto Vent sequence removes air that may have separated out from the water or been
entrapped in the water circuit for some reason. Air in the system can lead to improper
operation and premature heater failure. When initiated, the Auto Vent sequence opens the
cooling valve for 30 seconds to allow air to escape. This allows the majority of the air
to escape from the system. For further air purging, the Auto Vent sequence energizes the
pump for 30 seconds while the cooling valve is open to remove any remaining air from
the system. While in the vent sequence, the Pump and Cool lights will flash. Once the
Auto Vent sequence is complete, the cooling valve is closed, the pump remains energized,
and normal operation initiates.
Check the rotation of the pump by visually confirming the motor shaft rotation matches
the directional arrow sticker on the motor case. If the pump is running backwards, switch
two of the main power leads, after shutting off the disconnect switch.
The unit is now ready for service.
4-12 IOperation
Page 49
Stopping the Thermolator
WARNING: Electrical Shock and Hot Surface Hazards
Before attempting maintenance of any kind on the Thermolator, you must stop
the unit, disconnect and lockout the main power supply, and allow the unit to
cool to less than 100° F {38° C}.
You must shut down the Thermolator whenever you:
•Change the water hookups.
•Shut down the process machine.
•Purge the process circuit of the water or fluid.
•Perform routine or preventative maintenance.
•See an alarm condition that requires troubleshooting.
•Relocate, ship or store the unit.
To shut down the unit during a normal interruption in production process, where
no maintenance will be performed:
1 Press STOP .
To shut down the unit to change water hookups:
1 Change setpoint to 80° F {27° C} and allow the Thermolator to cool itself to
less than 100° F {38° C}.
2 Press STOP .
3 Shut off the cooling water supply, and relieve any pressure in the unit (see
pressure gauge) by lifting the relief valve lever; then drain the unit of all fluid. The
cooling water inlet hose can be removed to provide additional draining.
4 Once the unit is cool, remove the water hookups.
To shut down the unit for relocation or storage:
1 Change setpoint to 80° F {27° C} and allow Thermolator to cool itself to less
than 100° F {38° C}.
2 Press STOP .
Operation
4
3 Shut off the cooling water supply, and relieve any pressure in the unit (see
pressure gauge) by lifting the relief valve lever; then drain the unit of all fluid. The
cooling water inlet hose must be removed to provide maximum draining.
4 Disconnect the power supply and all water feeds.
In shipment or storage, the Thermolator can withstand an environment between
-40° F {-40° C} and 150° F {65° C} with 95% relative humidity non-condensing.
OperationI4-13
Page 50
Program Menu
Access to the program menu is password protected to prevent unintended alteration to the
program settings and parameters. To access the programming menu the unit must be in a
stopped state.
To enter the program menu stop the unit then press and hold the Display/Program
button for 10 continuous seconds to put the controller in program mode. The Program
Mode light flashes yellow and the display will show PAS on the Process display and 000
on the Set Point display. The unit is now ready to have the password entered. From the
factory, the password is set to 000.
5 Use the Up or Down arrow buttons to increase the numeric value on the Set
Point display until the correct password value is shown.
6 To enter the password, press and release the Start button. If an incorrect password
is entered the Set Point display shows no and the Process display shows PAS. After
5 seconds, the unit will go back to the password entry mode and display PAS on the
Process display and “blanks” on the Set Point display. If no activity occurs for another
5 seconds, the controller exits the programming mode and returns to the Stopped
state.
7 Once in the program menu, use the Display/Program button to scroll through
the different adjustable parameters (see Program Menu Items table).
8 To change an item, press the Display/Program button until the item code dis-
plays in the Process display. Pressing the Alarm Reset button and Display/Program
button at the same time will reverse the direction the Display/Program button indexes
through the menu items.
9 Once the desired menu item code displays in the Process display, use the Up and
Down arrow buttons to adjust the value shown in the Set Point display until the desired value is shown. Press the Start button to enter the display value. Press the Stop
button to cancel and revert to the previously value.
10 There is a Master Reset function to restore all User menu parameters to their factory
default values. To initiate a Master Reset the unit must be in a stopped state. Once
the unit is stopped, press and hold the Alarm Silence/Reset button and Stop button
simultaneously for 10 consecutive seconds until PRG is displayed on the Set Point
display and RSt is displayed on the Process display. To confirm a Master Reset is
desired, press and release the Start button and the system will perform a Master Reset
and reboot. The Master Reset is aborted after the PRG is displayed on the Set Point
display and RSt is displayed on the Process display by turning the control power off
or taking no action for 10 consecutive seconds.
4-14 IOperation
Page 51
Program Menu Items
Item NameItem
Code
Default
Valve
Range
Alarm delay for high deviation alarmAdH300 to 60 minutes (10 to 60 minutes on program
versions prior to version 1.33)
Alarm delay for low deviation alarmAdL300 to 60 minutes (10 to 60 minutes on program
versions prior to version 1.33)
Alarm deviation alarm delay after startADS300 to 30 minutes on program version 1.33 and later
only
Alarm outputAdODISDisabled (DIS) or Enabled (EnA) on program
versions 1.33 and later only
Autostart enableASEENADisabled (DIS) or Enabled (EnA)
Brownout monitorbrnEnADisabled (DIS) or Enabled (EnA)
High deviation alarm limitHId105 to 100 degrees above set point
Integral timeInt251 to 800
Low deviation alarm limitLod105 to 100 degrees below set point
Low pressure bypass enabledpbEdISDisabled (DIS) or Enabled (EnA)
Panel Temperature AlarmPA eEnADisabled (DIS) or Enabled (EnA)
Panel Temperature ReadoutPteDisplay only
Proportional bandbnd201 to 300
Proportional band ratioPbr51 to 10
Pump run hoursPrH00 to 999 (x100)
Purge enabled (optional)
Remote heat/cool enabled
Remote Setpoint enabled
Remote Setpoint high limit
Remote Setpoint low limit
Retransmit high limit
Retransmit low limit
1
1
1
1
1
1
1
PuEDISDisabled (DIS) or Enabled (EnA)
rHCDISDisabled (DIS) or Enabled (EnA)
rSEDISDisabled (DIS) or Enabled (EnA)
rSH260rSL to 999
rSL10-99 to rSH
rEH260rEL to 999
rEL10-99 to rEH
Return Temperature Probe EnableSSEEnADisabled (DIS) or Enabled (EnA)
Seal-Saver enabledSSEEnADisabled (DIS) or Enabled (EnA)
User high safety limit alarmHSU260Between factory low and high limits
User low safety limit alarmLSU22Between factory low and high limits
User passwordUPA0000 to 999
Vent sequence cancel temperatureSCt120Between factory low and high limits
1
Requires the Premium Controller option (TW-P) as well as the individual option for this function.
Operation
4
OperationI4-15
Page 52
Process Cool Down Sequence Initiation
The Process Cool Down sequence reduces the water temperature before the unit shuts off to
extend the life of the pump seal. See the Program Menu section for instructions on how to enable
or disable this feature. During this sequence, the cooling valve opens and the pump runs for 120
seconds or until the temperature reaches 90°F {32°C}, whichever occurs first. During the Process
Cool Down sequence the Set Point display temporarily toggles between the target value 90°F and
current set point and the Pump, Cool, and Process Cool Down lights flash green. After the Process
Cool Down sequence is complete, the unit stops, the set point temperature displays in the Set Point
display, and the Process Cool Down light remains solid green to indicate the completion of the
sequence. Pressing the Start and/or Stop buttons during a Process Cool Down cool-down sequence
stops the sequence.
To initiate a Process Cool Down sequence on units with the Premium Controller simply press and
release the Process Cool Down button. To initiate a sequence on units with the standard controller,
press and hold the Start button, then press the Stop button and release both buttons. The Process
Cool Down sequence begins if the process supply temperature is above 90°F {32°C}.
Pump Running Hour Display
The total accumulated pump running hours are stored for maintenance purposes. See the Program
Menu section to display the pump running hours. Running hours are in units of hundreds so a
display value of 10 means 1,000 hours. To reset the pump running hours, press the Start and Alarm
Reset buttons at the same time and hold for 3 seconds.
SPI Communications (Optional)
Several members of SPI : The Plastics Industry Trade Association developed a communications
standard for plastic processing equipment to communicate using the Serial Peripheral Interface
bus (SPI bus), which coincidently has the same abbreviation as the trade association. This option
includes an expansion module and a RS-485 communication port on the unit. The communication
hardware firmware is SPI 3.01 standard compliant.
To activate or deactivate this feature use the program menu Communication Type function. In addition to activating the communication type, a baud rate and SPI address must be set using the Communication Baud Rate and SPI Address function. If multiple pieces of equipment are on the same
network, the base address of each machine has to be unique.
4-16 IOperation
Page 53
SPI Option Parameters
CommandPollSelectDescription
Echo20 2020 21Controller integrity command used to accept and retain data and provide it in response to
a poll inquiry in an open 4-byte ASCII format with ASCII units.
Version20 22Controller version command used to provide a version number following format: AABB,
where AA=SPI assigned version level, BB=vendor assigned version level in an open
4-byte ASCII format with ASCII units.
Set Point Process Temperature20 3020 31Target supply coolant temperature leaving the unit in a numeric format in °F.
Alarm, High Temperature Deviation20 3220 33Value in conjunction with the process set point that determines the high alarm tempera-
ture in a numeric format in °F must always be positive.
Alarm, Low Temperature Deviation20 3420 35Value in conjunction with the process set point that determines the low alarm tempera-
ture in a numeric format in °F must always be positive.
Status, Process20 40Process status in a 16-bit format as follows:
0=controlling
1=an alarm is present
2=an alarm affecting the process has occurred (high or low temperature deviation)
3=an alarm affecting the machine has occurred (probe fault or pump fault)
4=the controller has exceeded its over set point deviation
5=the controller has exceeded its below set point deviation.
Status, Machine 1
Status, Machine 220 44Machine status in a 16-bit format as follows:
Mode, Machine20 4820 40Machine mode in two 8-bit bytes. When polling 20 48 bit 0 indicated the machine is off. 20
Temperature, To Process (Supply)20 70Returns the process supply temperature in a numeric format in °F.
Temperature, To Process (Return)20 72Returns the process return temperature in a numeric format in °F.
20 42Machine status in a 16-bit format as follows:
0=controlling
1=an alarm is present
2=an alarm affecting the process has occurred (high or low temperature deviation)
3=an alarm affecting the machine operation has occurred (probe fault or pump fault)
4=the controller has exceeded its over set point deviation
5=the controller has exceeded its below set point deviation.
0=controlling
1=an alarm is present
2=an alarm affecting the process has occurred (high or low temperature deviation)
3=a sensor error has been detected
4=an alarm affecting the machine operation has occurred.:
40 bit 0 commands the unit to be turned on or off (on when high or off when low). 20 40
bit 1 is used to recognized the alarm condition.
Operation
4
OperationI4-17
Page 54
Modbus RTU (Optional)
The Modbus RTU option provides a RS-485 communications port for Modbus RTU communications. Note the
ModBus Parity = None, Stop Bits = 1, and default Baud Rate = 9,600.
8002Supply Fluid Temperature (°C)RFloating Point Error Hi = 9.9E05, Error Low = -9.9E05
8004Return Fluid Temperature (°C)RFloating Point Error Hi = 9.9E05, Error Low = -9.9E05
8010Low Temperature Deviation (°C)R/WFloating Point
8012High Temperature Deviation (°C)R/WFloating Point
8014Low Setpoint Limit Temperature (°C)RFloating Point
8016High Setpoint Limit Temperature (°C)RFloating Point
8018Supply Temperature Retransmit Range Low (°C)RFloating Point
8020Supply Temperature Retransmit Range High (°C)RFloating Point
8022Low Temperature Safety – User Set (°C)R/WFloating Point
8024High Temperature Safety – User Set (°C)R/WFloating Point
8026Proportional Band (°C)R/WFloating Point
8002Supply Fluid Temperature (°C)RFloating Point Error Hi = 9.9E05, Error Low = -9.9E05
8004Return Fluid Temperature (°C)RFloating Point Error Hi = 9.9E05, Error Low = -9.9E05
8010Low Temperature Deviation (°C)R/WFloating Point
8012High Temperature Deviation (°C)R/WFloating Point
8014Low Setpoint Limit Temperature (°C)RFloating Point
8016High Setpoint Limit Temperature (°C)RFloating Point
4-18 IOperation
(Continued)
Page 55
Modbus Option Parameters
Register CommandPollSelectDescription
8018Supply Temperature Retransmit Range Low (°C)RFloating Point
8020Supply Temperature Retransmit Range High (°C)RFloating Point
8022Low Temperature Safety – User Set (°C)R/WFloating Point
8024High Temperature Safety – User Set (°C)R/WFloating Point
8026Proportional Band (°C)R/WFloating Point
8052Pump Running HoursRFloating Point
8054Setpoint Temperature (°C)R/WFloating Point
8056Low Temperature Safety – Factory Set (°C)RFloating Point
8058High Temperature Safety – Factory Set (°C)RFloating Point
8070Supply Temperature Input OffsetRFloating Point
8072Return Temperature Input OffsetRFloating Point
8074Remote Setpoint Temperature Input OffsetRFloating Point
8080Remote Setpoint Limit Temperature (°C)RFloating Point
8082Remote Setpoint High Temperature Limit (°C)RFloating Point
(Continued)
Operation
4
Modbus Registers
The following is a list of Modbus Registers that are remotely available.
Notes:
•There is a limitation on the maximum Modbus block size of 40 for integers and 20
for floats.
•Additional settings include:
–Baud: Set by parameter bU, 9600 baud by default.
–Parity: None
–Data bits: 8
–Stop bits: 1
–Flow control: None
•It is common for external software to apply an address offset of “1”, so you may need
to add “1” to the Modbus addresses based on the software in the remote system.
•In newer versions of Modbus, you may have to append a “4” or a “40” prefix on the
registers listed.
For example, to get to “MACHINE STATE” in register 4002, you may have to access
register 4002, 4003, 44002, 44003, 404002, or 404003. Once you test your system and
get a valid response, you will know the rules to consistently apply to your system for all
addresses.
OperationI4-19
Page 56
Using the Optional Mold Purge Option
Only the TW-P Thermolator can be ordered with an optional purge valve (Mold Purge),
which clears the process lines of fluid using compressed air. The valve is operated by an
optional manual purge button on the control panel.
Control Power
Autostart Signal
Pump
Heat
Cool
Coolant Pressure
Flow GPM (flash)
Mold
Purge
Rapid
Cool
Process
Cool Down
Temperature Limit
Electrical Phase Error
Heat Error
Process Cool Down
Mold Purge
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
IMPORTANT: Before purging the process lines, be sure that the cooling water
source feed is closed. If the feed is open and the air line has a higher pressure
than the cooling water, air may be injected into the cooling water system. If the
cooling water pressure is higher than the air line, cooling water may be injected
into the air line.
1 Press STOP to stop the Thermolator.
2 Shut off the cooling water supply valve.
3 Press MOLD PURGE
•The “Purge” LED lights.
•The cooling valve is opened.
The time required to clear the process lines of fluid will vary according to the length of the
process piping and the size of the tooling.
4 Release MOLD PURGE
to start purging.
to stop purging.
4-20 IOperation
Page 57
Conair TW-P Thermolator
Normal Operation
For normal operation of the TW-P Thermolator, set the setpoint on the temperature
controller using the and buttons. On the display, the lower red display shows
the current temperature, and the upper green display shows the setpoint. In the right-hand
column, the various LEDs describe the status of the machine.
Adjust setpoint upwards
Setpoint value
Process value
Flow GPM (flash)
Mold
Purge
Rapid
Cool
Process
Cool Down
Control Power
Autostart Signal
Pump
Heat
Cool
Coolant Pressure
Temperature Limit
Electrical Phase Error
Heat Error
Process Cool Down
Mold Purge
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
Adjust setpoint downwards
Operation
4
(Continued)
OperationI4-21
Page 58
4-22 IOperation
Page 59
Maintenance
Maintenance of your Thermolator ............................ 5-2
Replacing the Controller Boards ............................5-13
Maintenance
5
Maintenance I 5-1
Page 60
Maintenance of your Thermolator
Depending on which features, options, and additions you ordered with your Thermolator,
your maintenance procedures and necessities may differ from what is shown in this user
guide. Please note that all illustrations, photos, and instructions are based on a typical
configuration of a Thermolator. Always refer to the wiring diagrams and other documentation - including manuals from the manufacturer of any valves, heat exchangers, and parts
used on your Thermolator - when completing any maintenance or troubleshooting tasks.
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
If you have any questions or concerns about your Thermolator, feel free to call Conair’s
Parts and Service departments for assistance.
Preventative Maintenance Schedule
Once the unit is in service, we suggest following the maintenance procedures as closely as
possible. The importance of a properly established preventive maintenance program cannot be overemphasized. Taking the time to follow these simple procedures will result in
substantially reduced downtime, reduced repair costs, and an extended useful lifetime for
the unit. Thermolator TW water temperature controllers are essentially maintenance-free.
However, to maintain the best performance, we recommend the following maintenance
schedule.
•Daily or as often as necessary
r Check for leaks in cooling and process lines.
Before and during operation, you should inspect the unit and all plumbing lines
for leaks. If a leak develops, stop the Thermolator and repair it.
r Keep the unit and the area around it clean.
Check for and remove lint, dust, or other obstructions on the unit, especially
around air vent areas. Keep floor around the unit dry. The Thermolator exchanges air from in front of, underneath, on top and beside the unit, so make sure
that nothing is against the front, bottom, top or sides of the unit that would stop
proper ventilation around the unit.
•Quarterly (every 3 months) or as often as necessary
r Inspect power cords, wires, and electrical connections.
Check for loose or frayed wires, burned contacts, and signs of overheated wires.
Check exterior power cords to the main power source and from the electrical box to the pump and heating elements. Check the ground wire and RTD
connections. Replace any wire that appears damaged or has worn or cracked
insulation.
5-2 IMaintenance
•Every five years
r Replace cooling fan in electrical cabinet.
Page 61
Accessing the Thermolator Enclosure
Depending on which features, options, and additions you ordered with your Thermolator,
your Thermolator may appear different and operate differently from the illustrations and
photos shown in this user guide.
WARNING: Electrical shock and hot surface hazards.
Before attempting maintenance of any kind on the
Thermolator, you must stop the unit, disconnect and
lockout the main power supply, and allow the unit to
cool to less than 100° F {38° C}.
To access the Thermolator enclosure:
1 Remove the top panel.
2 Remove each side panel by lifting straight up.
NOTE: The side panels fit into slots at the bottom. Note how they fit so that reassembly will be easy.
3 Set the top panel and side panels out of the way for maintenance procedures.
Note that the right side and left side panels are unique and will only fit on the unit in
their appropriate position.
Maintenance
5
Cont
rol Power
Auto
sta
rt Sign
al
Pump
Heat
Cool
Coolant Pressur
e
Temperature Limit
F
l
o
w GPM (
flash)
Elect
rical Phase Err
or
Heat Erro
r
Proc
ess Cool Down
Mold
Rapid
Process
Purge
Co
ol
Co
ol Down
Mo
ld
Purge
Rapid C
ool
Commu
nic
ations
Remo
te Heat/Cool
Prog
ram Mode
MaintenanceI5-3
Page 62
Tools Required
r 9/16-inch wrench
r Flat-blade screwdriver
r 5/8 inch deep socket
r Press for removal of
pump seal
Removing the Pump Motor and Seal
(1/2 to 2 Hp, any frequency and 3 HP, 60 Hz units)
Motor
Motor Bolts
Pipe Plug
Loc Tite
Time Required
45 Minutes
Casing Bolts
Mechanical Seal
Impeller
Impeller Locknut
Casing O-Ring
Casing
Pump O-Rings
If the pump motor or seal ever needs to be replaced, the following procedure can be used
on all models with 1/2 to 3 Hp motors for disassembly:
Motor Adapter
1 Using a 9/16-inch wrench, remove the four (4) casing bolts that hold the motor and
impeller adapter assembly to the Thermolator.
2 Remove the motor and adapter from the pump adapter to volute.
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
5-4 IMaintenance
3 Remove the casing O-ring. Inspect for damage or wear. If in good condition, set
aside for re-use. If a new part is needed, contact Conair Parts and request part number
267204-0160-02
(Continued)
Page 63
Removing the Pump Motor and Seal
(1/2 to 2 Hp, any frequency and 3 HP, 60 Hz units)
4 Remove the dust cap from the bell end motor housing to expose the motor shaft.
5 Using a locking pair of pliers, grip
the flat sides of the motor shaft.
(Continued)
6 Remove impeller lock nut using a
5/8 inch deep socket. The lock nut is
secured in place with a high performance thread locker. A significant
amount of torque will be required to
break it free. Use the locking pliers at
the other end of the shaft to prevent
shaft rotation when removing the lock
nut and impeller. Standard clockwise
thread is used.
7 Unscrew the impeller from the shaft.
Maintenance
5
(Continued)
MaintenanceI5-5
Page 64
Removing the Pump Motor and Seal
(1/2 to 2 Hp, any frequency and 3 HP, 60 Hz units)
(Continued)
8 Slide the rotating half of the shaft seal off of the shaft. Be careful not to contami-
nate, chip, or scratch seal surfaces if it is to be re-used. Set seal half aside for re-use
if appropriate.
9 Using a 9/16-inch wrench, remove the four (4) casing bolts.
5-6 IMaintenance
10 Slide motor adapter off of motor shaft.
11 Press stationary half of
pump seal out of motor
adapter, being careful
not to damage rubber
diametral seal or rotating/
non-rotating seal interface surface. Set seal half
aside for re-use if appropriate.
Page 65
Reassembling the Pump Motor and Seal
(1/2 to 2 Hp, any frequency and 3 HP, 60 Hz units)
The following procedure can be used on all models with 1/2 to 3 Hp motors for reassembly:
1 Gently press stationary
half of pump seal into motor adapter being careful
to not damage rotating /
non-rotating seal interface
surface.
2 Slide motor adapter as-
sembly on to motor shaft.
3 Install and tighten the 4 bolts to 20 ft-lbs {27.12 N·m}. While tightening the bolts,
be careful to maintain the motor adapter perpendicular to the shaft.
Tools Required
r 9/16-inch wrench
r Flat-blade screwdriver
r 5/8 inch deep socket
r Blue Loc-Tite ® (271)
Time Required
25 Minutes
Maintenance
5
4 Slide the rotating portion of the shaft seal onto the shaft with the spring on the
impeller side.
(Continued)
MaintenanceI5-7
Page 66
Reassembling the Pump Motor and Seal
(1/2 to 2 Hp, any freq. and 3 HP, 60 Hz units)(Cont.)
5 Align the impeller and screw on to shaft.
6 Place a small amount of Blue Loc-Tite #271 on the shaft end thread.
5-8 IMaintenance
7 Install the impeller jam nut on the shaft, and tighten to 12 ft-lbs {16.27 N·m}.
Use a locking pair of pliers to grip the flat side of the shaft at the motor bell end.
Re-install dust cap if removed during disassembly.
8 Place pump to adapter
o-ring on motor adapter.
Locate the o-ring as far up
the adapter as possible such
that it sits tight to the angle
formed by the mounting
flange.
9 Locate the motor and motor adapter assembly on the pump volute. Install the 4
bolts, tightening to 20 ft-lbs {27.12 N·m}.
Page 67
Removing the Pump Motor and Seal
(3 Hp, 50Hz and 5 to 10 Hp, any frequency units)
Motor
Motor Bolts
Shaft Key
Tools Required
r 9/16-inch wrench
r Flat-blade screwdriver
r 9/16-inch deep socket
Time Required
20 Minutes
Casing Bolts
Mechanical Seal
Impeller
Impeller Washer
O-Ring
Loc-Tite
The following procedure can be used on all models with 5 to 10 hp pump motors for
disassembly:
Impeller Bolt
Casing
Motor Adapter
Shaft Sleeve
1 Remove eight (8) pump casing bolts using a 9/16-inch wrench.
2 Remove motor and adapter from casing.
3 Inspect pump casing to adapter o-ring for damage. If appropriate obtain replace-
ment part number 267204-0265-02.
4 Remove impeller bolt and washer using a 9/16-inch deep socket. The bolt is
secured in place with a high performance thread locker. A significant amount of
torque will be required to break it free. The impeller may be clamped on the smallest
diameter round section behind the witness line of the casing interface only. Do not
damage the outside surface where the close clearance between the casing and impeller exists.
Maintenance
5
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
(Continued)
MaintenanceI5-9
Page 68
Removing the Pump Motor and Seal
(3 Hp, 50Hz and 5 to 10 Hp, any frequency units)
(Continued)
This area interfaces with volute
Witness line
Clamp in this region if needed
5 Unscrew impeller from shaft.
6 Slide rotating half of shaft seal off of shaft. Be careful not to contaminate, chip or
scratch seal surfaces if it is to be re-used. Set seal half aside for re-use if appropriate.
7 Slide shaft sleeve off of shaft.
8 Remove 4 motor bolts using 9/16-inch wrench.
9 Slide motor adapter off of motor shaft.
10 Press stationary half of pump seal out of motor adapter being careful not to dam-
age rubber diametral seal or rotating / non-rotating seal interface surface. Set seal
half aside for re-use if appropriate.
5-10 IMaintenance
Page 69
Reassembling Pump Motor and Seal
(3 Hp, 50Hz and 5 to 10 Hp, any frequency units)
The following procedure can be used on all models with 5 to 10 Hp motors for disassembly:
1 Gently press stationary half of pump seal into motor adapter being careful not
damage rotating / non-rotating seal interface surface.
2 Slide motor adapter assembly on to motor shaft.
3 Install and tighten the four (4) bolts to 37 ft lbs {50.12 N·m}. Holding the motor
adapter on to the motor being careful to maintain the adapter perpendicular to
the shaft.
4 Slide the shaft sleeve over top of shaft.
5 Slide the rotating portion of the shaft seal on to the shaft with the spring on the
impeller side.
6 Align the impeller and screw on to shaft.
7 Place a small amount of Blue Loc-Tite #271 on the impeller bolt thread.
8 Install the impeller bolt and washer on the shaft, tighten to 20 ft-lbs {27.12 N·m}.
9 Place pump to adapter o-ring on motor adapter if removed. Locate the o-ring in
the groove on the adapter without residual twist.
10 Locate the motor and motor adapter assembly on the pump casing. Install the
eight (8 )bolts, tightening to 37 ft-lbs {50.12 N·m}.
Tools Required
r 9/16-inch wrench
r Flat-blade screwdriver
r 9/16-inch deep socket
r Blue Loc-Tite ® (271)
Time Required
60 Minutes
Maintenance
5
MaintenanceI5-11
Page 70
Tools Required
rPhillips
Screwdriver
Resetting Pump Overload
The pump motor overload is located inside the unit’s electrical enclosure.
1 Disconnect and lockout the main power.
2 Open the electrical enclosure door. Turn the screw on
the front panel counterclockwise to open.
3 Check the overload. Press the blue button to attempt
to reset the overload. If it clicks, the overload was
tripped. Verify that the overload trip point is set as
specified by the electrical power prints.
Replacing Pump Overload
1 Disconnect and lockout the main power.
2 Open the electrical enclosure door. Turn the screw on the front panel counterclock-
wise to open.
3 Locate the pump overload module attached to the pump motor starter.
4 Disconnect the three power leads from
the overload module to the pump motor.
Note the color/placement of each lead
and label as needed.
5 Disconnect auxiliary wiring on the
overload module.
6 Remove the overload module. Loosen
the three screws that connect the overload module to the motor contactor. Pull
the overload module down to release it
from the starter.
7 Reverse these steps to install the new
overload module.
8 Set the module reset mode to M for
manual.
9 Set the proper FLA trip point. Trip
point will be shown on electrical prints
Motor Contactor
Motor Overload
10 Push reset button on overload to ensure
it is not in the tripped state.
5-12 IMaintenance
11 Verify that pump rotation is correct (see Installation section of this manual).
Page 71
Replacing the Controller Boards
The controller boards used in the Thermolator TW-P can be replaced if necessary. Two
main circuit boards make up the controller. One is the display board that contains all the
numeric displays, LEDs and pushbuttons. The other is the main board that contains the
microprocessor, inputs, outputs, and option daughter cards. They are connected with a
20-conductor ribbon cable. Any or all can be independently replaced.
To remove controller:
1 Disconnect and lockout the main power supply.
2 If replacing the main board, remove all terminal strips. If the daughter cards are
to not be replaced, use a pair of needle-nose pliers to release the daughter cards from
the plastic standoffs. Unplug ribbon cable.
If replacing the HMI board, unplug ribbon cable from the back.
3 Remove the four mounting screws holding the board in place.
4 Remove the board to be replaced.
To reinstall the controller:
5 If replacing the main board and/or any of the daughter cards, please check care-
fully that all the jumpers and DIP switches on the new part are set exactly the
same as the old part. If the old part is not available for reference, all factory jumper
settings are shown on the electrical control prints.
6 If replacing the main board, insert all terminal strips. Replace all daughter cards
on plastic standoffs. Take care to ensure that daughter card connections to the main
board are properly aligned. Reattach ribbon cable.
If replacing HMI board, reattach ribbon cable from the back.
7 Replace the four mounting screws as shown in the pictures above in step 3.
8 The user parameters are stored on the main board, and will be set to their fac-
tory defaults. If the main board was replaced, please be sure to re-configure
parameters to control operation of the TCU as desired.
IMPORTANT: Always refer to the
wiring diagrams that came with
your Thermolator to locate specific
electrical components. Illustrations
in the User Guide are intended to
be representative only.
Maintenance
5
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
MaintenanceI5-13
Page 72
5-14 IMaintenance
Page 73
Troubleshooting
Before Beginning ................................................. 6-2
A Few Words of Caution......................................... 6-3
Identifying the Cause of a Problem ......................... 6-4
Removing the Pump .............................................6-38
Troubleshooting I 6-1
Page 74
Before Beginning
You can avoid most problems by following the recommended installation, operation and
maintenance procedures outlined in this User Guide. If you have a problem, this section
will help you determine the cause and tell you how to fix it.
Before you begin troubleshooting:
Additional manuals and prints for
your Conair equipment may be
ordered through the Customer
Service or Parts Department for a
nominal fee. Most manuals can be
downloaded free of charge from
the product section of the Conair
website.www.conairgroup.com
r Find any wiring, parts, and assembly diagrams that were shipped with your equip-
ment. These are the best reference for correcting a problem. The diagrams will note
any custom features or options not covered in this User Guide.
r Verify that you have all instructional materials related to the Thermolator. Additional
details about troubleshooting and repairing specific components are found in these
materials.
r Check that you have manual for other equipment connected in the system. Trouble-
shooting may require investigating other equipment attached to, or connected with
the Thermolator.
6-2 ITroubleshooting
Page 75
A Few Words of Caution
WARNING: Improper installation, operation or
servicing may result in equipment damage or
personal injury.
This equipment should only be installed, adjusted, and serviced by qualified technical
personnel who are familiar with the construction, operation, and potential hazards of this
type of machine.
All wiring, disconnects, and fuses should be installed and adjusted by qualified electrical
technicians in accordance with electrical codes in your region. Always maintain a safe
ground. Do not operate the equipment at power levels other than what is specified on the
machine serial tag and data plate.
WARNING: Electrical hazard
Before performing maintenance or repairs on this product, disconnect and lock out electrical power sources to prevent injury from unexpected energization or start-up. A lockable
device has been provided to isolate this product from potentially hazardous electricity.
WARNING: Compressed air hazard
If you use compressed air, you must wear eye protection and observe all OSHA and other
safety regulations pertaining to the use of compressed air. Bleed off pressure before servicing equipment.
WARNING: Hot surface and liquid hazards.
Before attempting maintenance of any kind on the Thermolator, you must stop the unit,
disconnect and lockout the main power supply, and allow the unit to cool to less than
100° F {38° C}.
Troubleshooting
6
TroubleshootingI6-3
Page 76
Identifying the Cause of a Problem
0
NOTE: Additional troubleshooting
help can be found in the documentation manuals included with
this User Guide.
The Troubleshooting section covers problems directly related to the operation and maintenance of
the TW-P. This section does not provide solutions to problems that originate with other equipment.
Additional troubleshooting help can be found in manuals supplied with the other equipment.
Illuminated alarm LEDs and error codes on the temperature controller will alert you to many malfunctions. If the optional alarm package is installed, an audible alarm also will activate.
Control Power
Autostart Signal
Pump
Heat
Cool
Flow GPM (flash)
Mold
Purge
Rapid
Cool
Process
Cool Down
Coolant Pressure
Temperature Limit
Electrical Phase Error
Heat Error
Process Cool Down
Mold Purge
Rapid Cool
Communications
Remote Heat/Cool
Program Mode
Standard Indicator
Lights and Alarm
Codes
Refer to Controller
Alarms in this Section.
Visual + Audible Alarm (Optional) and Illuminated Fault Light
Refer to Mechanical/Electrical Problems in this section.
When an Alarm condition occurs:
1 Press Fault to silence optional audible alarm.
2 Note any indicator lights or error messages to help determine the cause of the problem.
3 Note what the machine was doing prior or during the alarm occurrence. (Was it starting
up, running steadily, etc.?)
4 Find the alarm or error code in the diagnostics tables in this section of the User Guide.
Causes are listed in the order of most likely to least likely problem.
5 Determine and fix the cause of the alarm.
WARNING: Always disconnect and lock out the main power
source before opening the Thermolator or its electrical enclosure.
Also disconnect air and water supply lines as needed.
6-4 ITroubleshooting
Page 77
Controller Alarms
Control Power
Autostart Signal
Pump
Heat
Cool
w
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
AlarmPossible CauseSolution
Coolant Pressure Lo
Low Coolant Inlet Pressure
The TCU fluid circuit does not
have enough pressure to operate
the pump or heater.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u COOLANT PRESSURE
LOW LED illuminates.
Optional strobe, sounds, dry
contacts actuated.
u Pump temporarily turns off.u Heater temporarily turns off.u Cooling valve continues to
regulate.
This alarm will automatically
reset when system pressure
returns. When it does, the TCU
will automatically resume normal operation.
Is fresh water turned on to the
TCU?
Does your facility have the required water pressure to run the
TCU? Normally this is 25psi,
but may be significantly higher
on certain models.
Is the pressure switch faulty?Upgrade your facility plumbing
Be sure to turn on the water supply before starting the TCU. The
pressure status can be observed on
the COOLANT PRESSURE LOW
LED even when the TCU is not
running.
Observe the pressure indicated on
the pressure gauges. Compare this
to the minimum required operating pressure for your specific TCU
model.
if necessary, or add an external
booster pump
If you are sure that sufficient water
pressure is present, test the pressure
switch with a VOM. Low pressure
should allow the switch to open,
whereas high pressure should cause
it to close.
(Continued)
Troubleshooting
6
TroubleshootingI6-5
Page 78
Controller Alarms
Control Power
Autostart Signal
Pump
Heat
Cool
w
Function
Display
Mold
Purge
Purge
SupplyReturn
Control Power
Autostart Signal
Pump
Heat
Cool
Coolant Pressure Low
Venting
Program Mode
(Continued)
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
AlarmPossible CauseSolution
Coolant Pressure Lo
Cool
Down
Alarm
Coolant Pressure Low Timeout
The TCU has experienced either;
1. Too many low pressure alarms
within a certain time period.
OR
2. The TCU has remained temporarily shut down with a low
pressure alarm for too long.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
Water pressure in your building
is only marginally acceptable to
run the TCU. Any small fluctuations can cause the TCU to cycle
on and off repeatedly.
Other equipment fed from the
same water line as the TCU is
consuming significant water flow
at intermittent intervals. Due to
the high demand, pressure at the
TCU temporarily drops.
Observe the building water pressure
over time. If it drops below the
minimum require pressure, you
will need to upgrade your facility plumbing, or add an external
booster pump.
Observe the building water pressure
over time. If it drops below the
minimum require pressure, you
will need to upgrade your facility plumbing, or add an external
booster pump.
If permitted by the manufacturer
of the other equipment, install flow
reducers to the other equipment so
that flow is restricted to a reasonable level and sufficient pressure is
retained for the TCU.
6-6 ITroubleshooting
u ALARM LED flashes in
conjunction with COOLANT
PRESSURE LOW LED.
u Optional strobe, sounds, dry
contacts actuated.
u Pump turns off.u Heater turns off.u Cooling valve closes.
Once you have corrected the
problem, push the alarm silence/reset button to clear this
alarm. Then push the RUN
button to restart the TCU.
(Continued)
Page 79
Controller Alarms
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
(Continued)
AlarmPossible CauseSolution
2 2
H
Deviation Alarm –
Over Setpoint
The process temperature has
exceeded the allowable deviation
window for a certain amount of
time.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED flashes in con-
u Optional strobe, sounder, dry
u Pump continues to run nor-
u Heater continues to run
u Cooling valve continues to
This alarm will automatically
reset when the problem is corrected.
22
juction with an alternating
actual temperature display.
contacts actuated.
mally.
normally.
run normally.
Has water stopped flowing
throughout the unit or between
supply outlet and return inlet?
Did the cooling valve fail closed?
Is the temperature difference
between the cooling water supply
and the setpoint too small?
Is the cooling valve under-sized
for the application?
Is the high process temperature
alarm too sensitive?
Is the high deviation temperature
alarm delay too short?
Verify that the unit is running and
that the pump is working.
Check for closed or defective
cooling or vent valves and plugged
lines. See Repairing Cooling
Valves.
Check for external closed valve on
the process fluid going to external
equipment.
Check for a plugged pipe.
Check the cooling valves.See
Repairing Cooling Valves or the
Motorized Cooling Valve instructions.
The temperature difference should
be at least 25° F
{14° C} to achieve proper cooling. Increase the process setpoint,
decrease the cooling water supply
temperature or increase the cooling
water supply pressure.
Check the cooling load (Btu/hr) for
which the valve was specified.
Modify the High Deviation Alarm
trigger point by increasing parameter H.
Modify the High Deviation Alarm
Delay by increasing parameter H.
Troubleshooting
6
Is the initial deviation alarm
delay parameter too short?
Are the algorithm and PID parameters set correctly?
Modify the “Startup Ignore Deviation Delay” by increasing parameter .
Check the algorithm/PID parameters, including: t, Pb, E, n,
PbH, EH, nH, and Pbr.
(Continued)
TroubleshootingI6-7
Page 80
Controller Alarms
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
(Continued)
AlarmPossible CauseSolution
2 2
Deviation Alarm – Under
Setpoint
The process temperature has
dropped below the allowable
deviation window for a certain
amount of time.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED flashes in con-
u Optional strobe, sounder, dry
u Pump continues to run nor-
u Heater continues to run
u Cooling valve continues to
This alarm will automatically
reset when the problem is corrected.
juction with an alternating
actual temperature display.
contacts actuated.
mally.
normally.
run normally.
Is the cooling valve stuck open
or leaking water?
Did a heater element fail or
open?
Did a heater contactor fail open?Replace the contactor if defective.
Is the low process temperature
alarm too sensitive?
Is the low deviation temperature
alarm delay too short?
Is the initial deviation alarm
delay parameter too short?
Is the Thermolator under-sized
for the application?
Is the Thermolator or equipment
to which it is attached leaking?
Are the algorithm and PID parameters set correctly?
Disassemble the cooling valve and
check for particles blocking the
valve seat. Check the valve seat
for excessive wear. Replace as required using a valve repair kit. See
Repairing Cooling Valves.
With the unit powered down: Check
for loose connections on heater wiring. Check resistance between the
phase legs on the output side of the
heater contactor (or SSR if present).
Readings should be within 0.25
ohms of each other. Replace the
heater, if necessary. See Replacing
Heater Elements.
See Replacing the Heater Contactor.
Modify the Low Deviation Alarm
trigger point by increasing parameter .
Modify the Low Deviation Alarm
trigger point by increasing parameter .
Modify the “Startup Ignore Deviation Delay” by increasing parameter.
Review specifications and selection
guidelines that apply to heater and
pump sizes in temperature control
units.
Verify that there are no water leaks.
Fix as necessary.
Check the algorithm/PID parameters: t, Pb, E,n, PbH,
EH,nH, and Pbr.
6-8 ITroubleshooting
(Continued)
Page 81
Controller Alarms
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
(Continued)
AlarmPossible CauseSolution
22 22
HSU
User Temperature – High Limit
The process temperature has risen
beyond the user-configured maximum high limit.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
This alarm can be reset by
pushing the Alarm Silence/Reset
button once the temperature
returns to an acceptable level.
24
u ALARM LED flashes in con-
junction with an alternating
actual temperature display.
u Optional strobe, sounder, dry
contacts actuated.
u Pump continues to run nor-
mally.
u Heater continues to run
normally.
u Cooling valve continues to
run normally.
Has water stopped flowing
thought the unit or between the
supply outlet and return inlet?
Did the cooling valve fail closed?
Is the temperature difference
between the cooling water supply
and the setpoint too small?
Has the heater contactor failed
with the contacts welded closed?
Is the cooling valve under-sized
for the application?
Is the high process temperature
alarm too sensitive?
Is the cooling water return line
plugged?
Has the cooling water return
pressure risen?
Has the cooling water supply
pressure dropped?
Verify that the unit is running and
that the pump is working.
Check for closed or defective
cooling or vent valves and plugged
lines. See Repairing Cooling
Valves.
Check for external closed valve on
the process fluid going to external
equipment.
Check for a plugged pipe.
Check the cooling valve. See
Repairing Cooling Valves or the
Motorized Cooling Valve instructions.
The temperature difference should
be at least 25°F {14°C} to achieve
proper cooling. Increase the process setpoint, decrease the cooling water supply temperature or
increase the cooling water supply
pressure.
Replace the contactor if defective.
See Replacing the Heater Contactor.
Check the cooling load (Btu/hr) for
which the valve was specified.
Increase the alarm trigger point
HSU. The recommended setting
is the setpoint plus 2° F {4° C} to
10°F {18° C}.
Verify the free flow of water out of
the unit.
Check the water return pressure
with valve.
Check the water supply pressure. If
equipped, verify that strainer is not
clogged.
Troubleshooting
6
(Continued)
TroubleshootingI6-9
Page 82
Controller Alarms
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
(Continued)
AlarmPossible CauseSolution
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
22 22
HSF
Factory Temperature – High
Limit
The process temperature has risen
beyond the factory-configured
maximum high limit.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
2
u ALARM LED flashes in con-
junction with an alternating
actual temperature display.
u Optional strobe, sounder, dry
contacts actuated.
u Pump continues to run nor-
mally.
u Heater continues to run
normally.
u Cooling valve continues to
run normally.
Has water stopped flowing
thought the unit or between the
supply outlet and return inlet?
Did the cooling valve fail closed?
Has the heater contactor failed
with the contacts welded closed?
Is the cooling valve under-sized
for the application?
Verify that the unit is running and
that the pump is working.
Check for closed or defective
cooling or vent valves and plugged
lines. See Repairing Cooling
Valves.
Check for external closed valve on
the process fluid going to external
equipment.
Check for a plugged pipe.
Check the cooling valve. See
Repairing Cooling Valves or the
Motorized Cooling Valve instructions.
Replace the contactor if defective.
See Replacing the Heater Contactor.
Check the cooling load (Btu/hr) for
which the valve was specified.
This alarm can be reset by
pushing the Alarm Silence/Reset
button once the temperature
returns to an acceptable level.
6-10 ITroubleshooting
Is the cooling water return line
plugged?
Has the cooling water return
pressure risen?
Has the cooling water supply
pressure dropped?
Verify the free flow of water out of
the unit.
Check the water return pressure
with valve.
Check the water supply pressure. If
equipped, verify that strainer is not
clogged.
(Continued)
Page 83
Controller Alarms
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
(Continued)
AlarmPossible CauseSolution
8 8
SU
User Temperature – Low Limit
The process temperature has risen
beyond the user-configured minimum low limit.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED flashes in con-
u Optional strobe, sounder, dry
u Pump continues to run nor-
u Heater continues to run
u Cooling valve continues to
This alarm can be reset by
pushing the Alarm Silence/Reset
button once the temperature
returns to an acceptable level.
juction with an alternating
actual temperature display.
contacts actuated.
mally.
normally.
run normally.
Is the cooling valve stuck open
or leaking water?
Did a heater element fail or
open?
Did the heater contactor fail
open?
Is the low process temperature
alarm too sensitive?
Is the Thermolator under-sized
for the application?
Disassemble the cooling valve and
check for particles blocking the
valve seat. Check the valve seat
for excessive wear. Replace as required using a valve repair kit. See
Repairing Cooling Valves.
With the unit powered down: Check
for loose connections on heater wiring. Check resistance between the
phase legs on the output side of the
heater contactor (or SSR if present).
Readings should be within 0.25
ohms of each other. Replace the
heater, if necessary. See Replacing
Heater Elements.
Replace the contactor if defective.
See Replacing the Heater Contactor.
Decrease the alarm trigger point
SU. The recommended setting
is the setpoint minus 2°F {4°C} to
10°F {18°C}. Replace the contactor if defective. See Replacing the
Heater Contactor.
Review specifications and selection
guidelines that apply to heater and
pump sizes in temperature control
units.
Troubleshooting
6
Is the Thermolator or equipment
to which it is attached leaking?
Verify that there are no water leaks.
Fix as necessary.
(Continued)
TroubleshootingI6-11
Page 84
Controller Alarms
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
(Continued)
AlarmPossible CauseSolution
8 8
SF
Factory Temperature – Low
Limit
The process temperature has risen
beyond the factory-configured
minimum low limit.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED flashes in con-
u Optional strobe, sounder, dry
u Pump continues to run nor-
u Heater continues to run
u Cooling valve continues to
juction with an alternating
actual temperature display.
contacts actuated.
mally.
normally.
run normally.
Is the cooling valve stuck open
or leaking water?
Did a heater element fail or
open?
Did the heater contactor fail
open?
Is the Thermolator under-sized
for the application?
Is the Thermolator or equipment
to which it is attached leaking?
Disassemble the cooling valve and
check for particles blocking the
valve seat. Check the valve seat
for excessive wear. Replace as required using a valve repair kit. See
Repairing Cooling Valves.
With the unit powered down: Check
for loose connections on heater wiring. Check resistance between the
phase legs on the output side of the
heater contactor (or SSR if present).
Readings should be within 0.25
ohms of each other. Replace the
heater, if necessary. See Replacing
Heater Elements.
Replace the contactor if
defective. See Replacing the
Heater Contactor.
Review specifications and selection
guidelines that apply to heater and
pump sizes in temperature control
units.
Verify that there are no water leaks.
Fix as necessary.
This alarm can be reset by
pushing the Alarm Silence/Reset
button once the temperature
returns to an acceptable level.
6-12 ITroubleshooting
Page 85
Controller Alarms
When an alarm occurs, the Thermolator has detected a problem with the process. Without correction, the
TCU will not be able to produce process fluid of the correct temperature. Under certain conditions, an
alarm could lead to equipment damage or personal injury if it is not corrected.
•The controller displays an error code indicating the cause of the problem.
•If the optional alarm package is installed, the Fault strobe will illuminate and the audible alarm will
activate.
AlarmPossible CauseSolution
F 8
8
Low Flow
The optional flowmeter has
detected flow below the userconfigured low flow limit.
u “FLL” is displayed in the
u Pump continues to run nor-
u Heater continues to run
u Cooling valve continues to
u Alarm LED, optional strobe,
This alarm will automatically
reset once flow is above the low
flow limit.
8
setpoint display.
mally.
normally.
run normally.
sounder, dry contacs are all
not actuated.
Is a valve closed in the process
loop?
Is there some kind of blockage in
the process loop?
Did the process loop change in
length or configuration that now
provides more flow resistance to
the pump?
Is the user-configured low-flow
limit set too high?
Examine the process loop and look
for blockages, closed valves, etc.
Modify the Flowmeter Alarm
Threshold by decreasing parameter
F.
Modify the Flowmeter Alarm
Threshold by decreasing parameter
F.
Troubleshooting
6
TroubleshootingI6-13
Page 86
Controller Control Fault Logic
FaultAlarm IndicationPump
Shut
Off
Low Coolant Inlet Pressure
Temperature Limit Safety
The Coolant Pressure In Light flashes redYesYesYesNoNoYes
The Set Point and Process Temperatures Flash
Ye sYe sYe sYe sNoYes
and the Temperature Limit Light flashes red
Temperature Limit Warning
Pump Motor Overload
Supply Probe Fault Hi
The Temperature Limit Light flashes yellowNoNoNoYe sNoYes
The Pump Light flashes redYe sYesYesYesYe sYe s
The Set Point Temperature Display shows PRS
Ye sYe sYe sYe sNoYes
and the Process Temperature Display shows EH
Supply Probe Fault Lo
The Set Point Temperature Display shows PRS
Ye sYe sYe sYe sNoYes
and the Process Temperature Display shows E
Return Probe Fault Hi
The Set Point Temperature Display shows PRR
Ye sYe sYe sYe sNoYes
and the Process Temperature Display shows EH
Return Probe Fault Lo
The Set Point Temperature Display shows PRr
Ye sYe sYe sYe sNoYes
and the Process Temperature Display shows E
Heater
Shut
Off
Unit
Shut
Off
Alarm
Reset
Required
Manual
Reset
1
Required
Remote
Alarm
2
Activated
3
Brownout
The Set Point Temperature Display shows Brn
and the Process Temperature Display shows Out
3-Phase Power Error
(Optional)
Heater Contactor Error
(Optional)
1
Pressing the Alarm Silence/Reset resets alarm.
2
A manual reset of the pump motor thermal overload is required to reset this alarm.
3
Activates the alarm horn and closes the alarm contact (optional).
4
Requires the Premium Controller option (TW-P).
4
4
The Electrical Phase Error light flashes redYesYesYesYesNoYe s
The Heat Error light flashes redYe sYesYesYesNoYe s
Ye sYe sYe sYe sNoYes
6-14 ITroubleshooting
Page 87
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
FaultPossible CauseSolution
tcU
ht
Hardware Over-Temperature
Trip
The temperature of the process
fluid bypass tube has exceeded
the maximum permissible operating temperature.
For models with SSR’s, this fault
can also refer to an overheated
SSR heatsink.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED illuminated.u Optional strobe, sounder,
Has water stopped flowing
through the unit or between the
supply outlet and return inlet?
Has the heater contactor (or SSR)
failed with the contacts welded
closed?
If SSR Model: Has the heatsink
fan failed or is the air pathway
blocked?
Has the optional high temperature
switch failed?
Verify that the unit is running and
that the pump is working.
Check for closed or defective cooling or vent valves and
plugged lines. See Repairing
Cooling Valves.
Check for external closed valve on
the process fluid going to external
equipment.
Replace the contactor if defective. See Replacing the Heater
Contactor.
Replace the fan or clear the
blocked air pathway.
Reset the heatsink thermostat by
depressing the button on the top
of it.
Verify that the switch is closed
near room temperature with a
VOM. If not, replace the optional
temperature limit switch.
Troubleshooting
6
Power must be cycled to reset
this fault.
(Continued)
TroubleshootingI6-15
Page 88
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
br
ht
Controller Board Overheated
The temperature of the controller
board has exceeded the maximum
permissible operating temperature. This is probably due to
excessive temperature inside the
electrical control enclosure.
WARNING: : Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED illuminated.u Optional strobe, sounder,
dry contacts actuated.
u Pump operates normally.u Heater operates normally.u Cooling valve operates
normally.
Have the cooling vents on the
TCU been blocked?
Is the TCU operating in an ambient environment outside its maximum permissible limits (max of
104°F {40°C}?
Has the enclosure cooling fan
failed or is the air pathway
blocked?
Check for blocked or plugged
cooling vents.
Relocate the TCU or provide
additional external ventilation or
cooling.
Replace the fan or clear the
blocked air pathway.
This fault can be reset by
pushing the Alarm Silence/Reset button once the controller
board temperature returns to
an acceptable level.
6-16 ITroubleshooting
(Continued)
Page 89
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
PUP
Is enough restriction provided in
the fluid circuit loop?
Pump Overload
The pump is pulling more electrical current than its maximum ratings permit. This is probably due
to excessive mechanical loading
of the motor.
WARNING: : Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED illuminated.u Optional strobe, sounder,
dry contacts actuated.
u Pump shuts off.u Heater shuts off.u Cooling valve closes.
The reset button on the overload must be depressed to clear
this fault. See Resetting Pump
Overload section.
* % Voltage imbalance = 100 x (Maximum deviation from average voltage) / (average voltage)
Is there mechanical binding due
to a physical jam/obstruction in
the pump casing volute?
Have the bearings in the motor
failed, causing excessive mechanical loading or misalignment?
Is the correct voltage supplied to
the pump motor?
Is a phase open?Check voltage, L1 to L2, L2
Is the motor overload faulty or set
incorrectly?
Install a flow-reducing orifice
or introduce some additional fittings/smaller diameter piping.
Remove the endcap from the motor and check that the shaft is free
to rotate. If not, see Removing the
Pump and Motor.
Remove the endcap from the motor and check that the shaft is free
to rotate. If not, see Removing the
Pump and Motor.
Supply voltage should match the
rating on the pump nameplate
±10%. If voltage is correct, check
wiring connections.
to L3, L3 to L1. All should be
within 3% voltage imbalance*.
Disconnect the power and open
the electrical enclosure. Verify
that the overload is set to trip at
the proper amperage, which is
specified on the electrical power
prints. Manually trip and reset the
overload. If the problem continues, replace the overload. See Re-
setting and Replacing Overloads.
Troubleshooting
6
(Continued)
TroubleshootingI6-17
Page 90
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
(Continued)
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
0
NOTE: Although somewhat counter-intuitive, restrictions
in the fluid make it easier for the motor to pump the
fluid, and therefore require less electrical current.
FaultPossible CauseSolution
htr
Er
Heater Contactor is Welded
Closed
The heater contactor is NOT disconnecting the heater when told
to open by the controller. The
heater is likely running continuously.
Note: This fault is only valid for
units with electromechanical contactors.
Mercury or SSR heater controls do not
produce this error.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED illuminated.u Optional strobe, sounder,
dry contacts actuated.
u Pump locks on.u Heater locks off (although it
is probably still active due to
malfunction).
u Cooling valve locks open.
Have the electromechanical heater contactor contacts welded shut
and are preventing the contactor
from mechanically shuttling to an
open position?
Is a fault in the control wiring or
controller outputs continuously
powering the heater contactor
coil?
Replace the heater contactor.
Ensure that the application is a
cooling-based application and
will only require heater operation
for initial machine warm up. For
applications requiring continuous
heating regulation, contact Conair
customer service and inquire
about Mercury or SSR upgrade
kits for the heater contactor.
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
Test voltage between the A1 and
A2 terminals (coil) on the heater
contactor. If 120VAC is found,
the contactor is probably not defective. Troubleshoot the problem
by searching for the source of this
voltage.
Power must be cycled to reset
this fault.
6-18 ITroubleshooting
(Continued)
Page 91
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
htr
Er2
Heater Contactor is NOT Closing
The heater contactor is NOT
closing when told to open by the
controller. The heater is likely
not able to run.
Note: This fault is only valid for
units with electromechanical contactors.
Mercury or SSR heater controls do not
produce this error.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED illuminated.u Optional strobe, sounder,
Has the electromechanical heater
contactor become jammed and
is being prevented from mechanically shuttling to a closed
position?
Is a fault in the control wiring or
controller outputs failing to provide power to the heater contactor
coil?
Replace the heater contactor.
Ensure that the application is a
cooling-based application and
will only require heater operation
for initial machine warm up. For
applications requiring continuous
heating regulation, contact Conair
customer service and inquire
about Mercury or SSR upgrade
kits for the heater contactor.
Contact Conair
Parts and Service
Phone: 800-458-1960
From outside of the
United States,
Call: 814 437 6861
Test voltage between the A1 and
A2 terminals (coil) on the heater
contactor. If 120VAC is never
found, the contactor is probably
not defective. Troubleshoot the
problem by searching for why the
control signal is not reaching the
heater contactor coil.
Troubleshooting
6
(Continued)
TroubleshootingI6-19
Page 92
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
brn
Ut
Brownout
The TCU experienced a loss of
power while it was running.
Note: This fault can be selectively
enabled/disabled in the user menu under
parameter brn.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED illuminated.u Optional strobe, sounder,
dry contacts actuated.
u Pump turns off.u Heater turns off.u Cooling valve closes.
Did your facility experience a
power outage?
Is there a disturbance or voltage imbalance in your electrical
system?
Ensure that no other connected
equipment has been adversely affected by the power outage.
Push the Fault Silence/Reset button, and then push the Run button
to restart the TCU.
Have a qualified electrician review
your facility wiring and electrical
power. Correct any issues so that
the voltage provided to the TCU is
as required.
Push the Fault Silence/Reset
button to reset this fault.
6-20 ITroubleshooting
(Continued)
Page 93
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
0
NOTE: This
feature is
an option
and not
present on
all models.
Ph
Err
Phase Loss/Rotation Error
The three-phase electrical power
being provided to the TCU is
either missing a leg, or has
incorrect phase rotation direction
(TCU is factory-wired for clockwise, L1-L2-L3, phase rotation).
This fault is only present on
TCU’s that have the optional
three-phase monitor included.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED illuminated.u Optional strobe, sounder,
Do you have a dead/low leg in the
incoming three phase power?
If a portable installation, are
different parts of your factory
phased differently?
Have a qualified electrician check
your three-phase power, and correct any problems.
Ensure consistent phasing
throughout your facility.
--Or-Reverse any two incoming power
legs on the TW-P. See Connecting
the Main Power Source.
Check for proper rotation of
pump. See Testing the Installa-
tion.
Troubleshooting
6
Power must be cycled to reset
this fault.
(Continued)
TroubleshootingI6-21
Page 94
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
Pr
EH
Supply Probe Fault Hi
The “To Process” RTD is malfunctioning or has a break in the
wiring.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED flashes in
conjunction with SUPPLY
LED.
u Optional strobe, sounder,
dry contacts actuated.
u Pump turns off.u Heater turns off.u Cooling valve closes.
Do you have a break in your RTD
wiring?
Do you have a loose wire?
Has the RTD itself failed or sustained physical damage?
Check the RTD loop wiring with a
VOM. See Checking the RTD.
Test the RTD with a VOM. See
Checking the RTD.
If damaged, replace the RTD.
This fault will automatically
reset when the problem is corrected.
6-22 ITroubleshooting
(Continued)
Page 95
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
Pr
E
Supply Probe Fault Low
The “To Process” RTD is malfunctioning or has a short circuit.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED flashes in
conjunction with SUPPLY
LED.
u Optional strobe, sounder,
dry contacts actuated.
u Pump turns off.u Heater turns off.u Cooling valve closes.
Do you have a short circuit in
your RTD wiring?
Has the RTD itself failed or sustained physical damage?
Check the RTD loop wiring with a
VOM. See Checking the RTD.
Test the RTD with a VOM. See
Checking the RTD.
If damaged, replace the RTD.
Troubleshooting
6
This fault will automatically
reset when the problem is corrected.
(Continued)
TroubleshootingI6-23
Page 96
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
Prr
EH
Return Probe Fault Hi
The “To Process” RTD is malfunctioning or has a break in the
wiring.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED flashes in
conjunction with SUPPLY
LED.
u Optional strobe, sounder,
dry contacts actuated.
u Pump turns off.u Heater turns off.u Cooling valve closes.
Do you have a break in your RTD
wiring?
Do you have a loose wire?
Has the RTD itself failed or sustained physical damage?
Check the RTD loop wiring with a
VOM. See Checking the RTD.
Test the RTD with a VOM. See
Checking the RTD.
If damaged, replace the RTD.
This fault will automatically
reset when the problem is corrected.
6-24 ITroubleshooting
(Continued)
Page 97
Unit Faults
The Thermolator has detected a problem with the internal components, wiring, electrical power, or operating environment. Without correction, the fault could lead to equipment damage or personal injury if it is
not corrected.
•The controller displays an error code indicating the cause of the problem.
•The TCU may take automatic control actions, based on the nature of the fault, to best protect the op-
erator and the TCU until the fault is corrected.
•If the optional alarm package is installed, the fault strobe will illuminate and the audible alarm will
activate.
•Some faults require a power cycle to reset.
(Continued)
FaultPossible CauseSolution
Prr
E
Return Probe Fault Low
The “To Process” RTD is malfunctioning or has a short circuit.
WARNING: Only qualified electrical service personnel should
examine and correct problems
that require opening the unit’s
electrical enclosure or checking
electrical current.
u ALARM LED flashes in
conjunction with RETURN
LED.
u Optional strobe, sounder,
dry contacts actuated.
u Pump turns off.u Heater turns off.u Cooling valve closes.
Do you have a break in your RTD
wiring?
Has the RTD itself failed or sustained physical damage?
Check the RTD loop wiring with a
VOM. See Checking the RTD.
Test the RTD with a VOM. See
Checking the RTD.
If damaged, replace the RTD.
Troubleshooting
6
This fault will automatically
reset when the problem is corrected.
TroubleshootingI6-25
Page 98
Unit Will Not Power Up
If you press the control power button and the control panel does not light, you have a problem with the
main power circuit or the unit’s temperature controller.
WARNING: Electrical Shock Hazard
Disconnect and lockout the main power supply before
proceeding.
SymptomPossible CauseSolution
Applying power does not illuminate the temperature controller
display.
Is power reaching the
Thermolator?
Is the correct voltage reaching the
Thermolator?
Verify that the main power supply and any customer-installed
electrical disconnect or emergency stop devices are in the ON
position.
Verify correct electrical connec-
tions between the unit and the
power supply. Replace any damaged wires or cables.
Check the electrical requirements
on the unit nameplate. Verify
correct main supply voltage to the
unit and the secondary voltage
supply from the transformer to
unit components. Replace the
transformer, if necessary
6-26 ITroubleshooting
Page 99
Troubleshooting
SymptomPossible CauseSolution
Alternating overheating and
overcooling or rapid cycling
from heat to cool.
Unable to heat properly.Cooling valve is stuck in the open
Poor water flow. Check connectors and increase
Poor connection or failure of
RTD.
Failure of the microprocessor.Replace controller.
position.
size if necessary. If there are a
large number of hoses and/or
they are long, try to shorten hose
runs and use as large of a hose as
possible to minimize water-circuit
pressure drop. If quick disconnects with check valves are used,
remove the check valves to reduce
pressure drop through water
circuit.
Check connection, replace if
necessary.
Flush out the cooling valve by adjusting the Set Point up and down
several times to open and close
the cooling valve. If this does not
work, stop the unit and turn off the
electric power, shut off the cooling
source, and take the valve apart
for cleaning or replacement.
Troubleshooting
Leaking connection and/or the
manual pressure relief valve is in
an open condition.
Immersion heater is inoperativeHave a qualified electrician check
to see if the heater and/or heater
contactor are functioning correctly
and replace any defective components.
(Continued)
TroubleshootingI6-27
6
Page 100
IMPORTANT: Always refer to the wiring
Troubleshooting
(Continued)
diagrams that came with your Thermolator
to locate specific electrical components.
Illustrations in the User Guide are intended to
be representative only.
SymptomPossible CauseSolution
Unable to cool properly.Cooling water supply is not suf-
ficient.
Check to make sure the cooling water supply is of sufficient
temperature, volume and pressure
for the unit.
Drain (cooling water return line)
is not sufficient.
Check the drain (cooling water
return line) to ensure there is no
restriction preventing water flow
to the drain (cooling water return
line).
Cooling valve is inoperative.Check the drain (cooling water
return line) and see if you can feel
or hear a change in the flow as the
cooling valve open and closes. If
you cannot hear or feel the flow
it is likely the valve has failed.
Replace valve if necessary.
Plugged heat exchanger (only
Clean or replace heat exchanger.
on models with heat exchanger
option).
High backpressure in the cooling
Reduce backpressure.
water system
Heater failure.Unit not filled with water.Fill unit with water.
6-28 ITroubleshooting
Faulty heater.Replace heater.
Plugged heater tube / flow restriction.
Pressure relief valve leaks.The combined pressure of the
incoming cooling water pressure and the unit pump pressure
exceeds the pressure rating of the
pressure relief valve.
Pressure relief valve stuck in
open position.
Clear obstruction.
Install a pressure-reducing valve
on the incoming cooling water
line. Review the start-up proce-
dure for cooling water pressure
requirements at various operating
temperatures.
Replace valve.
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