Conair 3000, 5000 User Manual

USERGUIDE

www.conairnet.com

IMA037/ACHV

Blender

Models: 3000 & 5000

Corporate Office: 412.312.6000 l Instant Access 24/7 (Parts and Service): 800.458.1960 l Parts and Service: 814.437.6861

SERVICE INFORMATION

APPENDIX A-1

Conair has made the largest investment in customer support in
the plastics industry. Our service experts are available to help
with any problem you might have installing and operating
your equipment. Your Conair sales representative also can help
analyze the nature of your problem, assuring that it did not
result from misapplication or improper use.

To contact Customer Service personnel, call:

From outside the United States, call: 814-437-6861

You can commission Conair service personnel to provide on­site service by contacting the Customer Service Department.
Standard rates include an on-site hourly rate, with a one-day
minimum plus expenses.

If you do have a problem, please complete the
following checklist before calling Conair:

❒ Make sure you have all model, serial and parts list num-

bers for your particular equipment. Service personnel will
need this information to assist you.

❒ Make sure power is supplied to the equipment.

❒ Make sure that all connectors and wires within and

between loading control and related components have been
installed correctly.

❒ Check the troubleshooting guide of this manual

for a solution.

❒ Thoroughly examine the instruction manual(s)

for associated equipment, especially controls.
Each manual may have its own troubleshooting
guide to help you.

❒ Check that the equipment has been operated as

described in this manual.

❒ Check accompanying schematic drawings for

information on special considerations.

BEFORE

YOU

C

ALL ...

HOW TO

CONTACT
CUSTOMER
SERVICE

Additional manuals and
prints for your Conair
equipment may be
ordered through the
Customer Service or
Parts Departments for
a nominal fee.

WE’RE HERE

TO

H

ELP

WARRANTY INFORMATION UGE015/0499

A

PPENDIX A-2

EQUIPMENT
GUARANTEE

PERFORMANCE
WARRANTY

WARRANTY
LIMITATIONS

Conair guarantees the machinery and equipment on this
order, for a period as defined in the quotation from date of
shipment, against defects in material and workmanship
under the normal use and service for which it was recom­mended (except for parts that are typically replaced after
normal usage, such as filters, liner plates, etc.). Conair’s
guarantee is limited to replacing, at our option, the part or
parts determined by us to be defective after examination.
The customer assumes the cost of transportation of the
part or parts to and from the factory.

Conair warrants that this equipment will perform at or
above the ratings stated in specific quotations covering the
equipment or as detailed in engineering specifications,
provided the equipment is applied, installed, operated and
maintained in the recommended manner as outlined in our
quotation or specifications.

Should performance not meet warranted levels, Conair at
its discretion will exercise one of the following options:

● Inspect the equipment and perform alterations or

adjustments to satisfy performance claims. (Charges
for such inspections and corrections will be waived
unless failure to meet warranty is due to misapplica­tion, improper installation, poor maintenance practices
or improper operation.)

● Replace the original equipment with other Conair

equipment that will meet original performance claims
at no extra cost to the customer.

● Refund the invoiced cost to the customer. Credit is sub-

ject to prior notice by the customer at which time a
Return Goods Authorization Number (RGA) will be
issued by Conair’s Service Department. Returned
equipment must be well crated and in proper operating
condition, including all parts. Returns must be prepaid.

Purchaser must notify Conair in writing of any claim and
provide a customer receipt and other evidence that a claim
is being made.

Except for the Equipment Guarantee and Performance
Warranty stated above, Conair disclaims all other war­ranties with respect to the equipment, express or
implied, arising by operation of law, course of dealing,
usage of trade or otherwise, including but not limited to
the implied warranties of merchantability and fitness for
a particular purpose.