Page 1
HT 801 Installation Guide
Home Phone - VoIP
Page 2
Package Contents
2.
Package Contents
WAN Used to connect to your Internet Modem using the Ethernet
Cable provided in your package.
DC 12V Used to connect to a power source (like a wall outlet or power
bar), using the Power Adapter provided in your package.
PHONE Used to connect to your telephone handset, using your existing
telephone cord. A telephone number will be assigned to this port.
1
2
3
ETHERNET CABLE
GRANDSTREAM HT801
VOIP ADAPTER
POWER ADAPTER
2
3
1
Items may not be
exactly as shown.
Page 3
3.
Installation Diagram
Continue to
1
step
Power Bar
with Surge Protector
Cable or DSL
Internet
line
Computer
2
step
Telephone
Comwave
VoIP Adapter
3
step
1
step
Internet
Modem
Page 4
4.
Installation Step-by-Step
Can’t Make Calls?
1
Disconnect the power from
both the Internet Modem
and VoIP Adapter and
wait 1 minute.
2
Connect your Internet
Modem to a power bar
and wait 2 minutes.
3
Connect the VoIP Adapter
to the power bar and
wait 5 minutes.
Still unable to make a call?
Contact us at 1-866-350-5656.
If you do not hear dial tone or are
unable to make or receive calls,
try the following steps to resolve
the issue quickly.
1
step
Connect the supplied Ethernet Cable from your Internet Modem
to the WAN port of the Comwave VoIP Adapter.
2
step
Connect your telephone to the PHONE port of the VoIP Adapter.
3
step
Connect the VoIP Adapter to the power bar. Note: Wait 5
minutes and do not disconnect as you could cause damage to
the VoIP Adapter.
4
step
Test your phone line, you should have a dial tone and be able to
make calls.
Page 5
5.
Voicemail
Comwave’s VoiceMail stores 20 messages and allows you to listen to your messages by phone or email.
To access Voicemail
from your email
The voice messages can be
automatically forwarded to your
email account. Set up this feature by
logging in to My Account at
1 Save
2 Delete
3 Play
4 Previous
5 Date/Time
6 Next
1 Record
2 Listen
3 Use default greeting
To access Voicemail
when away from home or oce
To access Voicemail
from home or oce
1
Play
Messages
2
Change
Busy Greeting
3
Change
No Answer Greeting
4
Change
Passcode
5
Personalize
Name
From your Comwave
Phone press *98
Dial your Comwave Phone Number.
Press * during the greeting
Enter your passcode
Refer to your welcome letter
Enter your passcode
Refer to your welcome letter
www.comwave.net
1
Voice Messaging Menu
Page 6
6.
Popular Features
*72
*73
*78
*79
*70
*67
Call Forwarding
Call Forwarding OFF
Do Not Disturb
Do Not Disturb OFF
Call Waiting OFF
Automatically reactivates on next call
Caller-ID Block
For information on additional features and help using all our features, visit our website.
www.comwave.net
Page 7
7.
9-1-1 Information
9-1-1
Take a moment to review the 9-1-1 terms at www.comwave.net/911.
Be sure that your 9-1-1 address is up to date.
Log into My Account at www.comwave.net to verify or update your 9-1-1 address.
IMPORTANT:
Every time you change your billing address or travel with your Comwave VoIP Adapter
you will need to update your 9-1-1 address.
Page 8
Need more help?
1-866-350-5656
HT 801 Installation Guide
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