comwave 502 Quick Start Manual

Comwave Home Phone Adapter

Quick Start Guide

Important: This guide describes the supported conguration for Comwave Home Phone Service. When
calling Comwave’s Technical Support Team, your network must be congured as described.

Home Phone Adapter

Package Contents

1

PHONE 1

Used to connect to your telephone
handset, using your existing
telephone cord. A telephone
number will be assigned to this
port.

iPhone Connections

1

2

3 4

LAN

Used to connect to your computer
using an Ethernet Cable (if you are not
using a wireless router).

WAN

Used to connect to your High Speed
Internet modem using the Ethernet
Cable provided in your package.

DC 12V

Used to connect to a power source
(like a wall outlet or power bar),
using the Power Adapter provided
in your package.

1

1 Grandstream HT502

Home Phone Adapter

2 Ethernet Cable

3 Power Adapter

1 2

3

Output: 12V

Note: This power adapter is universal and can

function in most countries.

1

Start Here

Cable High Speed Internet

Go to page 3

If you have:

DSL High Speed Internet

with USERNAME and PASSWORD

DSL High Speed Internet

without USERNAME and PASSWORD

Go to page 3Go to page 5

2

high speed

internet modem

PC

power outlet

existing

cable or phone

line

telephone

4

step

8

step

router

(optional)

6

step

3

step

2

step

5

step

WAIT!!

WAIT!!

5 min.

2 min.

Installation with a Cable Modem or DSL modem (without USERNAME and PASSWORD)

1

step

To begin installation, turn o your computer and disconnect the power adapter to

your High Speed Internet modem.

3

Connect an Ethernet cable from the High Speed Internet modem to the

WAN

port of the Home Phone Adapter.

Connect a second Ethernet cable from the

LAN port of the Home Phone Adapter

to your computer.

Connect your telephone handset to the

PHONE 1 port of the Home Phone Adapter.

Connect the High Speed Internet modem to a power outlet.
Note: Please wait 2 minutes before continuing to the next step.

Connect the Home Phone Adapter to the power outlet and

wait 5 minutes.

Note: Do not disconnect as you could cause damage to the Adapter.

Your phone should now work.

Start your computer.

2

step

3

step

4

step

6

step

7

step

8

step

5

step

Remember to dial “1” before ALL calls, including local calls (example: 1-416-555-1234).

You will NOT be charged long distance for local calls.

Remember to dial “1” before ALL calls, including local calls (example: 1-416-555-1234).

4

1

step

To begin installation, turn o your computer and disconnect the power adapter to

your High Speed Internet modem.

high speed

internet modem

PC

power outlet

existing

phone

line

telephone

4

step

7

step

router

(optional)

6

step

3

step

2

step

5

step

WAIT!!

2 min.

Installation with a DSL modem (with USERNAME and PASSWORD)

5

Connect an Ethernet cable from the High Speed Internet modem to the

WAN port

of the Home Phone Adapter.

Connect a second Ethernet cable from the

LAN port of the Home Phone Adapter

to your computer.

Connect your telephone handset to the

PHONE 1 port of the Home Phone Adapter.

Connect the High Speed Internet modem to a power outlet.
Note: Please wait 2 minutes before continuing to the next step.

Connect the Home Phone Adapter to the power outlet.

Start your computer. Open a browser window, type “http://10.168.122.1”

into the address eld and press the

“Enter” key.

2

step

3

step

4

step

5

step

6

step

7

step

Continue to

Step 8

6

Installation with a DSL modem (with USERNAME and PASSWORD)

Click on the “Basic Settings” tab . Then select “use PPPoE” and ll in the User Name

(PPPoE account ID) and Password (provided to you by your Internet Service Provider).

Scroll to the bottom of the screen and press the “Update” button

.

Enter the default password: 123

8

step

9

step

a

b

c

d

a

c
d

b

e

e

You will NOT be charged long distance for local calls.

Remember to dial “1” before ALL calls, including local calls (example: 1-416-555-1234).

4

Press the “Reboot” button.

10

step

Wait 5 minutes and do not disconnect as you could damage your Home Phone Adapter.

11

step

Your phone should now work.

12

step

8

Features

VoiceMail

Comwave’s VoiceMail stores 20 messages and
allows you the exibility of listening to your
messages via phone or email.

How to access Comwave’s VoiceMail

From Home:

• From your Comwave Home
Phone, press 711 to enter your mailbox.

Away from Home:

• Dial your Comwave Home Phone number
and press * during the greeting to enter
your mailbox.

From your email:

• The voice messages can be automatically
forwarded to your email account.

• Set up this feature by logging in to your
account at www.comwave.net/myaccount.

From your Comwave

Home Phone press

711 to enter your mailbox.

Enter your password

1 Play Messages 2 Mailbox Options

1 Replay
2 Save
3 Delete
4 Skip
5 Info
7 Rewind
8 Pause
9 Fast Forward
0 Options

1 Change Greeting 2 Change Password

1 Review
2 Record
3 Use default greeting

Dial your Comwave Home Phone

number and press * during the

greeting to enter your mailbox.

From Home Away from Home

9

Comwave 9-1-1

Take a moment to review the 9-1-1 terms at www.comwave.net/911.

Be sure that your 9-1-1 address is up to date. Log into your account at www.comwave.net/myaccount to
verify or update your 9-1-1 address.

IMPORTANT: Every time you change your billing address or travel with your Comwave Home Phone Adapter

you will need to update your 9-1-1 address

.

Comwave’s Call Waiting service allows you
to answer a second incoming call without
disconnecting your original call.

How it works: To answer the second call and

toggle between two callers, simply press
the “Flash” or “Switch Hook” button on your
telephone set.

Tip: If you subscribe to Call Waiting service and

wish to engage in a phone call without being
interrupted by Call Waiting, you can disable it
for that call by keying 70# , followed by the
number you wish to call.

Comwave’s Caller ID service allows you to see
the identity of the person calling you and they
can see your identity when you call them.

How it works: Your telephone number

and name were set when you signed up to
Comwave and will appear as rst-initial last­name (example: J. Smith).

Tip: If you wish, you can “hide” your ID (name

and phone number) on a call-by-call basis by
keying 67# before the number being dialed.

Call Waiting

There are many more features available.

For a complete description and setup instructions, visit www.comwave.net/features

Caller ID

10

Have more questions?

Call 1-877-474-6638