Comtech EF Data turboIP-G2 User Manual
®
turbo
TCP/IP Performance Enhancement Proxy
Installation and Operation Manual
IMPORTANT NOTE: The information contained in this document supersedes all previously published
information regarding this product. Product specifications are subject to change without prior notice.
IP
For Software Version 5.1.2 or Higher
Part Number CD-TURBOIP-G2 Revision 2
-G2
®
turbo
TCP/IP Performance Enhancement Proxy
Installation and Operation Manual
IP
For Software Version 5.1.2 or Higher
Part Number CD-TURBOIP-G2
-G2
Revision 2
August 9, 2011
Comtech EF Data, 2114 West 7th Street, Tempe, Arizona 85281 USA, 480.333.2200, FAX: 480.333.2161
Copyright © Comtech EF Data, 2011. All rights reserved. Printed in the USA.
This page is intentionally blank.
TABLE OF CONTENTS
TABLE OF CONTENTS ................................................................................................. III
FIGURES ..................................................................................................................... VIII
PREFACE ...................................................................................................................... IX
About this Manual ....................................................................................................................... ix
Reporting Comments or Suggestions Concerning this Manual ................................................. ix
Conventions and References ....................................................................................................... ix
Warnings, Cautions, and Notes .................................................................................................. ix
Metric Conversion ...................................................................................................................... x
Recommended Standard Designations ....................................................................................... x
Trademarks ................................................................................................................................. x
Safety Compliance ........................................................................................................................ x
EN 60950 Electrical Safety and Compliance .............................................................................. x
European Low Voltage Directive (LVD) (2006/95/EC) ............................................................ x
Electromagnetic Compatibility (EMC) Compliance ................................................................ xi
EN 55022 – 1997 Compliance ................................................................................................... xi
EN 50082-1 – 1997 Compliance ................................................................................................ xi
Federal Communications Commission (FCC) ........................................................................... xi
End User License Agreement (EULA) ...................................................................................... xii
End User License Agreement (EULA) Copy Protection ........................................................ xvi
Warranty Policy ........................................................................................................................ xvii
Limitations of Warranty .......................................................................................................... xvii
Exclusive Remedies ............................................................................................................... xviii
Customer Support ...................................................................................................................... xix
Contact Comtech EF Data for: ................................................................................................. xix
Contacting Comtech EF Data .................................................................................................. xix
Returning a Product for Upgrade or Repair .............................................................................. xx
CHAPTER 1. INTRODUCTION ................................................................................ 1–1
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1.1 Overview ........................................................................................................................ 1–1
1.1.1 Key Operational Features ........................................................................................... 1–2
1.2 Features .......................................................................................................................... 1–3
1.2.1 Physical Description ................................................................................................... 1–3
1.2.1.1 Major Assemblies (Standard and Optional) ........................................................ 1–3
1.2.2 Dimensional Envelopes .............................................................................................. 1–4
1.2.3 Physical Features ........................................................................................................ 1–7
1.2.3.1 Front Panels ........................................................................................................ 1–7
1.2.3.2 Rear Panels.......................................................................................................... 1–8
1.2.4 Acceleration and WAN Optimization ......................................................................... 1–9
1.2.4.1 TCP/IP Performance Limitations ........................................................................ 1–9
1.2.4.2 TCP/IP Performance Enhancement Proxy ........................................................ 1–10
1.2.4.3 Selective Acceleration ...................................................................................... 1–11
1.2.4.4 Data and Header Compression .......................................................................... 1–12
1.2.4.5 Minimum Compression Ratio ........................................................................... 1–12
1.3 Software Update .......................................................................................................... 1–12
1.4 FAST System ............................................................................................................... 1–13
1.4.1 FAST System Theory ............................................................................................... 1–13
1.4.2 FAST Implementation .............................................................................................. 1–13
1.4.3 FAST Accessible Options ......................................................................................... 1–13
1.5 Remote Control ........................................................................................................... 1–14
1.6 Summary of Specifications ......................................................................................... 1–14
CHAPTER 2. INSTALLATION AND STARTUP ...................................................... 2–1
2.1 Unpacking and Inspection ............................................................................................ 2–1
2.2 Rack Mounting the turboIP-G2 ................................................................................... 2–2
2.2.1 Rack Mounting – Full-Width turboIP-G2 Configuration ........................................... 2–3
2.2.2 1/2-Width turboI P - G 2 – R a c k M o u n t i n g C o n f i g u r a t i o n s u s i n g K i t P P - 0 0 0 0 0 4 9 .................. 2–4
2.2.2.1 1/2-Width turboIP-G2 – Single Unit Rack Mount Configuration ...................... 2–5
2.2.2.2 1/2-Width turboIP - G 2 – D u a l Rack Mount Configuration ..................................... 2–6
2.3 turboIP-G2 Cabling and Star t up .................................................................................. 2–8
CHAPTER 3. REAR PANEL CONNECTORS ......................................................... 3–1
3.1 Connectors Overview.................................................................................................... 3–1
3.2 Console Connector (DB-9F) ......................................................................................... 3–2
3.3 10/100/1000 BaseT Ethernet LAN / WAN Ports (2X RJ-45) .................................... 3–2
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3.4 10/100/1000 BaseT Ethernet MGT Port (1X RJ-45) .................................................. 3–3
3.5 IEC Line Input (AC Power) Connector ...................................................................... 3–3
CHAPTER 4. CONFIGURATION AND UPDATING ................................................. 4–1
4.1 Important Configuration Notes ................................................................................... 4–1
4.2 Required Equipment .................................................................................................... 4–2
4.3 User Interfaces .............................................................................................................. 4–2
4.3.1 CONSOLE Settings .................................................................................................... 4–3
4.4 End User License Agreement (EULA) ........................................................................ 4–3
4.4.1 End User License Agreement (EULA) Copy Protection ............................................ 4–4
4.5 turboIP-G2 Configuration Wizard .............................................................................. 4–5
4.5.1 Configuration Wizard – Operational Overview .......................................................... 4–5
4.5.1.1 User Accounts / Username .................................................................................. 4–7
4.5.1.2 Password ............................................................................................................. 4–8
4.5.1.3 UTC (Coordinated Universal Time) Settings ..................................................... 4–9
4.5.1.4 DOD Warning Banner ...................................................................................... 4–11
4.6 Updating turboIP-G2 Software .................................................................................. 4–12
4.6.1 Preparing for the Software Update ........................................................................... 4–12
4.6.1.1 Verifying Communications between the User PC and CLI .............................. 4–12
4.6.1.2 Identifying the Software Version and Management IP Address ...................... 4–13
4.6.1.2.1 Identification Using the CLI ....................................................................... 4–13
4.6.1.2.2 Identification Using the Web Server Graphical User Interface (GUI) ........ 4–14
4.6.1.3 Creating and Renaming a Temporary Folder (for the Software Archive
Download) on the User PC. .............................................................................................. 4–15
4.6.1.4 Downloading the Archived Software Update File ............................................ 4–17
4.6.2 Updating Software .................................................................................................... 4–20
4.6.2.1 Updating via the Command Line Interface (CLI) ............................................. 4–20
4.6.2.2 Updating via the Web Server Graphical User Interface (GUI) ......................... 4–22
4.6.2.2.1 FTP UPDATE via the Web Server GUI ..................................................... 4–23
4.6.2.2.2 UPLOAD UPDATE via the Web Server GUI ............................................ 4–25
4.6.2.2.3 Troubleshooting the Software Update Process ........................................... 4–26
CHAPTER 5. MANAGEMENT VIA THE CLI OR WEB SERVER GUI ..................... 5–1
5.1 Important Interface Operation Notes ......................................................................... 5–1
5.2 Command Line Interface (CLI) .................................................................................. 5–2
5.2.1 CLI Login.................................................................................................................... 5–2
5.2.2 CLI Operation using the SSH (Secure Shell) Interface .............................................. 5–3
5.2.2.1 Common Operational Features ........................................................................... 5–4
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5.2.3 CLI Main Menu Screen .............................................................................................. 5–4
5.2.3.1 Configure Interfaces Screen ................................................................................ 5–6
5.2.3.1.1 Configure Interfaces | Management IP Address Configuration Screen ........ 5–7
5.2.3.1.2 Configure Interfaces | Link Setting Configuration Screen ............................ 5–8
5.2.3.1.3 Configure Interfaces | Advanced Options Screen ......................................... 5–9
5.2.3.2 Gateway Configuration Screen ......................................................................... 5–10
5.2.3.2.1 WAN Transmission Rate ............................................................................ 5–11
5.2.3.2.2 Maximum Transfer Unit (MTU) ................................................................. 5–11
5.2.3.2.3 Congestion Control ..................................................................................... 5–11
5.2.3.3 Routing Screen .................................................................................................. 5–13
5.2.3.3.1 Routing | IPv4 Routing Table Screen .......................................................... 5–13
5.2.3.3.2 Routing | IPv6 Routing Table Screen .......................................................... 5–14
5.2.3.4 SNMP Screen .................................................................................................... 5–15
5.2.3.4.1 SNMP Configuration Wizard ...................................................................... 5–15
5.2.3.4.2 SNMP Screen (SNMP v2)........................................................................... 5–16
5.2.3.4.3 SNMP Screen (SNMP v3)........................................................................... 5–17
5.2.3.5 Optimization Screen .......................................................................................... 5–18
5.2.3.6 Selective Acceleration Screen ........................................................................... 5–19
5.2.3.6.1 Selective Acceleration | View/Edit Rules Screen ........................................ 5–20
5.2.3.6.1.1 Selective Acceleration | View/Edit Rules | Edit Rule Screen ............... 5–21
5.2.3.6.2 Selective Acceleration | Statistics Screen .................................................... 5–22
5.2.3.7 Administrative Functions Screen ...................................................................... 5–23
5.2.3.7.1 Administrative Functions | Configurations/Actions Screen ........................ 5–24
5.2.3.7.2 Administrative Functions | Event Log Configuration Screen ..................... 5–25
5.2.3.7.2.1 Administrative Functions | Event Log Configuration |View Log Screen 5–
26
5.2.3.7.3 Administrative Functions | Statistics Screen ............................................... 5–27
5.2.3.7.3.1 Administrative Functions | Save/Restore State Screen ........................ 5–28
5.2.3.8 Command Line Interface Screen ...................................................................... 5–29
5.2.3.8.1 Interface Overview ...................................................................................... 5–29
5.2.3.8.2 ‘get’ Query .................................................................................................. 5–30
5.2.3.8.3 ‘ip’ Command ............................................................................................. 5–32
5.2.3.8.4 ‘log’ Command ........................................................................................... 5–32
5.2.3.8.5 ‘ping’ Command ......................................................................................... 5–32
5.2.3.8.6 ‘route’ Command ........................................................................................ 5–33
5.2.3.8.7 ‘route6’ Command ...................................................................................... 5–33
5.2.3.8.8 ‘rule’ Command .......................................................................................... 5–33
5.2.3.8.9 ‘set’ Command ............................................................................................ 5–34
5.2.3.8.10 ‘snmp’ Command ...................................................................................... 5–36
5.2.3.8.11 ‘stats’ Command ....................................................................................... 5–36
5.2.3.8.12 ‘system’ Command ................................................................................... 5–36
5.2.3.8.13 ‘tcpdump’ Command ................................................................................. 5–37
5.2.3.8.14 ‘traceroute’ Command ............................................................................... 5–37
5.2.3.8.15 ‘user’ Command ........................................................................................ 5–37
5.3 Web Server (HTTP) Graphical User Interface (GUI) ............................................. 5–38
5.3.1 Web Server GUI Login ............................................................................................. 5–38
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5.3.2 Web Server GUI Pages ............................................................................................. 5–39
5.3.2.1 Acceleration Pages ............................................................................................ 5–41
5.3.2.1.1 Acceleration | Skipware Page ...................................................................... 5–41
5.3.2.1.2 Acceleration | Optimization Page ................................................................ 5–42
5.3.2.2 Interface Pages .................................................................................................. 5–43
5.3.2.2.1 Interface | Configuration Page ..................................................................... 5–43
5.3.2.2.2 Interface | Routes Page ................................................................................ 5–44
5.3.2.2.3 Interface | IPv6 Routes Page ....................................................................... 5–44
5.3.2.2.4 Interface | Advanced Page ........................................................................... 5–45
5.3.2.3 Graphs Page ...................................................................................................... 5–46
5.3.2.4 Selective Acceleration Pages ............................................................................ 5–47
5.3.2.4.1 Selective Acceleration | Rules Page ............................................................ 5–47
5.3.2.4.2 Selective Acceleration | Stats Page ............................................................. 5–48
5.3.2.5 Admin Pages ..................................................................................................... 5–49
5.3.2.5.1 Admin | Configuration Page ........................................................................ 5–49
5.3.2.5.2 Admin | Event Log Page ............................................................................. 5–50
5.3.2.5.3 Admin | Stats Page ...................................................................................... 5–51
CHAPTER 6. MANAGEMENT VIA SNMP ............................................................... 6–1
6.1 Overview ........................................................................................................................ 6–1
6.2 MIBII Support .............................................................................................................. 6–1
6.3 Private MIB Support .................................................................................................... 6–1
6.3.1 MIB Tree ..................................................................................................................... 6–2
6.3.2 turboIP-G2 Gateway Configuration ........................................................................... 6–5
6.3.3 turboIP-G2 Interface ................................................................................................... 6–6
6.3.4 turboIP-G2 Route ........................................................................................................ 6–9
6.3.5 turboIP-G2 Selective Acceleration ........................................................................... 6–11
6.3.6 turboIP-G2 QoS Statistics Table ............................................................................... 6–15
6.3.7 turboIP-G2 Admin .................................................................................................... 6–17
6.3.8 turboIP-G2 Admin Info ............................................................................................ 6–19
6.3.9 turboIP-G2 Event Log .............................................................................................. 6–20
6.3.10 turboIP-G2 Statistics ............................................................................................. 6–21
6.3.11 turboIP-G2 Fail To Wire ....................................................................................... 6–23
6.3.12 turboIP-G2 HTTP ................................................................................................. 6–23
6.3.13 turboIP-G2 Optimization Configuration ............................................................... 6–24
6.3.14 turboIP-G2 Notifications ...................................................................................... 6–29
6.3.15 turboIP-G2 Process Notifications ......................................................................... 6–30
CHAPTER 7. EASYCONNECT™ ............................................................................ 7–1
7.1 Introduction ................................................................................................................... 7–1
7.2 easyConnect™ ON ........................................................................................................ 7–1
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CHAPTER 8. FAIL TO WIRE ................................................................................... 8–1
8.1 Introduction ................................................................................................................... 8–1
8.2 Fail to Wire Board Operation ...................................................................................... 8–1
8.3 Fail to Wire Board Installed ........................................................................................ 8–2
APPENDIX A. SAMPLE CONFIGURATIONS ......................................................... A–1
A.1 Overview ....................................................................................................................... A–1
A.2 Point-to-Point Configuration ...................................................................................... A–2
A.3 Point-to-MultiPoint Configuration............................................................................. A–3
A.4 Hub-Spoke Configuration ........................................................................................... A–4
A.5 Dynamic Bandwidth Configuration ........................................................................... A–5
FIGURES
Figure 1-1. turboIP-G2 1/2-Width (top) and Full-Width 1RU Units (Chassis Only) ................ 1–1
Figure 1-2. turboIP-G2 Dimensional Envelope – Full-Width Chassis (Typical) ....................... 1–4
Figure 1-3. turboIP-G2 Dimensional Envelope – 1/2-Width Chassis (Single Unit Mount) ...... 1–5
Figure 1-4. turboIP-G2 Dimensional Envelope – 1/2-Width Chassis (Dual Unit Mount) ......... 1–6
Figure 1-5. turboIP-G2 Front Panels (Chassis Only) ................................................................. 1–7
Figure 1-6. turboIP-G2 Rear Panels (Chassis only) ................................................................... 1–8
Figure 2-1. Typical turboIP-G2 Full-Width and 1/2-Width Unit Rack Installations ................. 2–2
Figure 2-2. Full-Width Configuration – Universal Front Rack Bracket Installation .................. 2–3
Figure 2-3. PP-0000049 Rack Mount Kit ................................................................................... 2–4
Figure 2-4. 1/2-Width Rack Mount Kit Assembly – Single Unit Configuration........................ 2–5
Figure 2-5. 1/2-Width Rack Mount Kit Assembly – Dual Unit Configuration .......................... 2–7
Figure 2-6. Installation of Rack Mount Kit’s Bridge Clips / Docking the Units ........................ 2–7
Figure 2-7. Installation of Rack Mount Kit’s Chassis Link Rear Bracket .................................. 2–8
Figure 3-1. turboIP-G2 Rear Panels (Chassis only, prior to November 2010)........................... 3–1
Figure 3-2. turboIP-G2 Rear Panels (Chassis only, November 2010 and later) ......................... 3–1
Figure A-1. Point-to-Point Configuration .................................................................................. A–2
Figure A-2. Point-to-Multipoint Configuration ......................................................................... A–3
Figure A-3. Hub-Spoke Configuration ...................................................................................... A–4
Figure A-4. Dynamic Bandwidth Configuration ....................................................................... A–5
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About this Manual
PREFACE
This manual provides installation and operation information for the Comtech EF Data turboIP-G2
Performance Enhancement Proxy device. This is a document intended for the persons responsible for
the operation and maintenance of the turboIP-G2.
Comtech EF Data reserves the right to change specifications of products described in this document
at any time without notice and without obligation to notify any person of such ch anges. Informatio n
in this document may differ from information published in other Comtech EF Data documents.
Refer to the company website or contact Customer Service for the latest released product
information.
Reporting Comments or Suggestions Concerning this Manual
Comments and suggestions regarding the content and design of this manual are appreciated. To
submit comments, please contact the Comtech EF Data Technical Publications department:
TechnicalPublications@comtechefdata.com
Conventions and References
Warnings, Cautions, and Notes
A WARNING gives information about a possible hazard that MAY CAUSE DEATH or
SERIOUS INJURY.
A CAUTION
PROPERTY DAMAGE.
A NOTE
A REFERENCE
gives information about a possible hazard that MAY CAUSE INJURY or
gives important information about a task or the equipment.
directs the user to additional information about a task or the equipment.
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Metric Conversion
Metric conversion information is located on the inside back cover of this manual. This information
is provided to assist the operator in cross-referenc ing non-Metric to Metric conversions.
Recommended Standard Designations
Recommended Standard (RS) Designations have been superseded by the new designation of the
Electronic Industries Association (EIA). There may be reference to the old ‘RS’ designation (e.g.,
RS-232) when depicting actual text displayed on the turboIP-G2’s Web Server or CLI (Remote
Control) M&C interfaces. All other references use the EIA designation.
Trademarks
Product names mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Safety Compliance
EN 60950 Electrical Safety and Compliance
This equipment has been shown to comply with the EN 60950 Safety of Information Technology
Equipment (Including Electrical Business Machines) safety standard.
European Low Voltage Directive (LVD) (2006/95/EC)
Symbol Description
<HAR>
!
Type of power cord required for use in the European Community.
CAUTION: Double-pole/Neutral Fusing
ACHTUNG: Zweipolige bzw. Neutralleiter-Sicherung
International Symbols
Symbol Definition Symbol Definition
Alternating Current
Fuse
For additional symbols, refer to Cautions and Warnings listed earlier in this
Preface. Applicable testing is routinely performed as a condition of manufacturing
on all units to ensure compliance with safety requirements of EN 60950.
TO MAKE SURE THAT THE UNIT COMPLIES WITH THESE STANDARDS, OBEY
THESE INSTRUCTIONS:
Protective Earth
Chassis Ground
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• Use Type 'D' connectors that have back-shells with continuous metallic shielding.
• Type ‘D’ cabling must have a continuous outer shield (either foil or braid, or both). The
shield must be bonded to the back-shell.
• Operate the unit with its cover on at all times.
Electromagnetic Compatibility (EMC) Compliance
EN 55022 – 1997 Compliance
This equipment meets the radio disturbance characteristic specifications for information
technology equipment as defined in EN 55022 Limits and Methods of Measurement of Radio
Interference Characteristics of Information Technology Equipment.
EN 50082-1 – 1997 Compliance
This equipment meets the electromagnetic compatibility/generic immunity standard as defined in
EN 50082-1 Immunity Standards for Commercial Electronic Products.
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15, Subpart B of the FCC rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment.
This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in
accordance with the Installation and Operation Manual, operation of this equipment in a residential
area is likely to cause harmful interference that requires the user to take adequate protection
measures; in which case, users are required to correct the interference at their own expense.
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End User License Agreement (EULA)
Upon successful login for the first time, the following End User License Agreement (EULA) is
displayed:
IMPORTANT - READ THESE TERMS CAREFULLY BEFORE USING THIS SOFTWARE.
BY CLICKING THE "ACCEPT" BOX AT THE END OF THIS PAGE AND USING THIS
SOFTWARE, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS END USER
LICENSE AGREEMENT ("EULA"),THAT YOU UNDERSTAND IT, AND THAT YOU
AGREE TO BE BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS EULA, CLICK ON THE "DECLINE" BOX AT THE END OF THIS
PAGE AND THE SOFTWARE WILL NOT BE ACTIVATED.
IF YOU ARE EMPLOYEE OF A COMPANY AND/OR ARE ACTIVATING THIS
SOFTWARE AT THE REQUEST OF, AND FOR THE BENEFIT OF A THIRD PARTY,
THEN BY CLICKING BELOW YOU ACKNOWLEDGE AND REPRESENT THAT YOU
HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF YOUR
COMPANY OR THE THIRD PARTY FOR WHOM YOU ARE ACTIVATING THE
SOFTWARE, AND THAT THEY AGREE TO BE FULLY BOUND BY THE TERMS AND
CONDITIONS OF THIS EULA.
1. Grant of License for Registered Users
The SkipWare® version 4.5 software contained herein is provided to you through Comtech EF
Data Corporation ("CEFD"), for use exclusively with the CEFD turboIP-G2, modem or other
hardware product it accompanies. GLOBAL PROTOCOLS, Inc. ("GPI"), the owner of the
SkipWare software, grants you a non-exclusive, non-transferable license to use SkipWare version
4.0 only with the accompanying hardware. This license includes, but is not limited to the
SkipWare software version 4.5; any documentation files accompanying the software; and any online or electronic documentation (collectively, all of these things are "SkipWare"), provided that:
(i) SkipWare is used only with the accompanying CEFD turboIP-G2, modem or hardware
product; (ii) SkipWare is NOT modified; (iii) all copyright notices are maintained on SkipWare;
and (iv) you agree to be bound by the terms of this EULA. Any future software upgrades to this
4.5 version of SkipWare will be covered by either a "paid for" maintenance agreement with GPI
or as part of a "paid for" software upgrade. Software upgrades obtained from any source other
than CEFD or GPI, will be considered a license infringement, and will render your license to use
SkipWare® void.
2. Ownership
SkipWare is owned by GPI. You have no ownership rights in SkipWare, nor does this EULA
grant you any ownership rights. Rather, you have a license to use SkipWare as long as this EULA
remains in full force and effect. wnership of all intellectual property rights likewise remains at all
times with GPI. Any other use of SkipWare by any person, business, corporation, government
organization, or any other entity is strictly forbidden and is a violation of this EULA. Also any
unauthorized upgrades obtained other than from CEFD or GPI directly will be considered a
violation of this EULA.
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3. Copyright
SkipWare contains material that is protected by the United States opyright Law, Patent Law and
trade secret law, and by international treaty provisions. This includes all programming, source
code, object code, titles, images, text, subroutines and applets, as applicable, incorporated into
SkipWare. All rights not granted to you herein are expressly and unconditionally reserved by
GPI. You may not remove any proprietary notice of GPI from any copy of SkipWare.
4. Restrictions
You may not publish, display, disclose, rent, lease, license, sublicense, modify, rename, loan,
distribute, or create derivative works based on SkipWare or any part thereof. You may not reverse
engineer, decompile, translate, adapt, or disassemble SkipWare, nor shall you attempt to create
the source code from the object code for SkipWare. You may not transmit SkipWare over any
network or between any devices, although you may use SkipWare to make such transmissions of
other materials. Also you may not upgrade SkipWare by any means, either over the web, through
changing flash memory or any other means, without the express permission of CEFD and GPI,
and you must contact and ultimately register with CEFD prior to upgrading SkipWare, and pay
for maintenance or any upgrade feed that is required. Any upgrades obtained through other than
CEFD or GPI will be considered pirated and will be a violation under this agreement.
5. Confidentiality
You acknowledge that SkipWare contains proprietary trade secrets of GPI and you hereby agree
to maintain the confidentiality of SkipWare using at least as great a degree of care as you use to
maintain the confidentiality of your own most confidential information, but in no event less than
reasonable care. You agree to reasonably communicate the terms and conditions of this SkipWare
EULA to those persons employed by you who come into contact with SkipWare, and to use your
best efforts to ensure their compliance with such terms and conditions, including, without
limitation, not knowingly permitting such persons to use any portion of SkipWare for the purpose
of deriving the source code of SkipWare.
6. No Warranty
SKIPWARE IS PROVIDED TO YOU "AS IS" AND ANY USE OF SKIPWAR E BY YOU IS
ENTIRELY AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW,
GPI DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. GPI DOES NOT WARRANT THAT THE
FUNCTIONS CONTAINED IN SK IPWARE WILL MEET ANY REQUIREMENTS OR NEEDS
YOU MAY HAVE, OR THAT SKIPWARE WILL OPERATE ERROR FREE, OR IN AN
UNINTERRUPTED FASHION, OR THAT ANY DEFECTS OR ERRORS IN SKIPWARE WILL
BE CORRECTED, OR THAT SKIPWARE IS COMPATIBLE WITH ANY PARTICULAR
PLATFORM. SOME JURISDICTIONS DO NOT ALLOW THE WAIVER OR EXCLUSION OF
IMPLIED WARRANTIES SO THEY MAY NOT APPLY TO YOU.
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7. Limitation of Liability
IN NO EVENT WILL GPI BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY
INCIDENTAL OR CONSEQUENTIAL DAMAGES(INCLUDING, WITH OUT LIMITATION,
INDIRECT, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING FOR LOSS
OF BUSINESS, LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS
INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO U SE SKIPWARE,
OR FOR ANY CLAIM BY ANY OTHER PARTY, EVEN IF GPI HAS BE EN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. GPI'S AGGREGATE LIABILITY WITH
RESPECT TO ITS OBLIGATIONS UNDER THIS EULA OR OTHERWISE WITH
RESPECT TO SKIPWARE OR OTHERWISE SHALL NOT EXCEED THE AMOUNT OF
THE LICENSE FEE PAID BY YOU TO GPI FOR SKIPWARE. BECAUSE SOME
STATES/COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE
LIMITATIONMAY NOT APPLY TO YOU.
GPI also shall have no liability for non-delivery or delay in delivery of products and services
arising from any event beyond its reasonable control, whether or not foreseeable by either party,
including but not limited to, war, acts of terrorism and events related to such acts, fire, flood,
accident, adverse weather, inability to secure transportation, insurrections, riots, or civil
commotions, strikes, lockouts, or other labor disturbances; acts of God; or acts, omissions, or
delays in acting by, or as a result of, any governmental authority, governmental act or regulation,
and other causes or events beyond GPI's reasonable control, whether or not similar to those which
are enumerated above.
8. Export Restrictions
THIS EULA IS EXPRESSLY MADE SUBJECT TO ANY LAWS, REGUL ATIONS, ORDE RS,
OR OTHER RESTRICTIONS ON THE EXPORT FROM THE UNITED STATES OF
AMERICA OF SKIPWARE OR INFORMATION ABOUT SUCH SKIPWARE, WHICH MAY
BE IMPOSED FROM TIME TO TIME BY THE GOVERNMENT OF THE UNITED STATES
OF AMERICA. YOU SHALL NOT EXPORT SKIPWARE, OR INFORMATION ABOUT
SKIPWARE, WITHOUT THE EXPRESS CONSENT OF GPI AND COMPLIANCE WITH
SUCH LAWS, REGULATIONS, ORDERS, OR OTHER RESTRICTIONS.
9. Termination
This EULA is effective for so long as you own and operate the CEFD turboIP-G2, modem or
other hardware product which SkipWare accompanies. You may terminate this EULA at any time
by destroying or returning to GPI all copies of SkipWare in your possession or under your
control. GPI may terminate this EULA for any reason, including, but not limited to, if GPI finds
that you have violated any of the terms or conditions of this EULA, including upgrading this
software from a source other than CEFD or GPI. Upon receiving notification of termination by
GPI, you agree to return to GPI all copies of SkipWare and to certify in writing that all known
copies, including backup copies, have been destroyed. All provisions relating to confidentiality,
proprietary rights, and non-disclosure shall survive the termination of this SkipWare EULA, and
termination will in no event affect any liability or obligation which arose prior thereto.
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10. Notice
All notices to CEFD shall be in writing and shall be made either via e-ma il or conventional mail.
Notices to CEFD must be sent to the attention of Customer Service at
techsupport@comtechefdata.com
, if by e-mail, or at Comtech EF Data Corporation, 2114 West 7th
Street, Tempe, AZ 85821 USA if by conventional mail. Notices to you may be sent either to the email address, or to the conventional mail address, if supplied to GPI or posted as a notice on our
Web site located at www.comtechefdata.com
.
Any notices or communication under this EULA will be deemed delivered to the party receiving
such communication (i) two business days after deposit with a commercial overnight carrier, with
written verification of receipt; (ii) five business days after the mailing date, if sent by
conventional US mail, return receipt requested; or (iii) on the delivery date if transmitted by
confirmed e-mail.
11. General
This EULA shall be construed, interpreted and governed by the laws of the State of Maryland
without regard to conflicts of law provisions thereof. Notwithstanding, the parties agree that none
of the provisions in this EULA will be governed by the Uniform Computer Information
Transactions Act ("UCITA") as enacted by the State of Maryland or any other jurisdiction. The
exclusive forum for any disputes arising out of or relating to this EULA shall be an appropriate
state court sitting in Montgomery County, Maryland, or a federal court sitting in the State of
Maryland, USA. You may not transfer or assign this EULA or any of your rights or obligations
hereunder to any third party. Any waiver or modification of this EULA shall only be effective if it
is in writing and signed by both parties hereto. If any part of this EULA is held invalid or
unenforceable, that portion shall be construed in a manner consistent with applicable law to
reflect, as nearly as possible, the original intentions of the parties, and the remaining portions
shall remain in full force and effect. This EULA shall constitute the entire Agreement between
the parties hereto.
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End User License Agreement (EULA) Copy Protection
turboIP-G2 uses copy protection mechanisms to enforce the End User License Agreement (EULA).
If the unit detects tampering, it will stop functioning and display an appropriate message.
Sample messages include:
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Warrant y Policy
Comtech EF Data’s turboIP-G2 is warranted against defects in material and
workmanship for a period of one year from the date of shipment. During the warranty
period, Comtech EF Data will, at its option, repair or replace products that prove to be
defective. Repairs are warranted for the remainder of the original one year warranty or a
90 day extended warranty, whichever is longer.
For equipment under warranty, the owner is responsible for freight to Comtech EF Data
and all related customs, taxes, tariffs, insurance, etc. Comtech EF Data is responsible for
the freight charges only for return of the equipment from the factory to the owner.
Comtech EF Data will return the equipment by the same method (i.e., Air, Express,
Surface) as the equipment was sent to Comtech EF Data.
All equipment returned for warranty repair must have a valid RMA number issued prior
to return and be marked clearly on the return packaging. Comtech EF Data strongly
recommends all equipment be returned in its original packaging.
Comtech EF Data Corporation’s obligations under this warranty are limited to repair or
replacement of failed parts, and the return shipment to the buyer of the repaired or
replaced parts.
Limitations of Warranty
The warranty does not apply to any part of a product that has been installed, altered,
repaired, or misused in any way that, in the opinion of Comtech EF Data Corporation,
would affect the reliability or detracts from the performance of any part of the product, or
is damaged as the result of use in a way or with equipment that had not been previously
approved by Comtech EF Data Corporation.
The warranty does not apply to any product or parts thereof where the serial number or the
serial number of any of its parts has been altered, defaced, or removed.
The warranty does not cover damage or loss incurred in transportation of the product.
The warranty does not cover replacement or repair necessitated by loss or damage from
any cause beyond the control of Comtech EF Data Corporation, such as lightning or other
natural and weather related events or wartime environments.
The warranty does not cover any labor involved in the removal and or reinstallation of
warranted equipment or parts on site, or any labor required to diagnose the necessity for
repair or replacement.
The warranty excludes any responsibility by Comtech EF Data Corporation for incidental or
consequential damages arising from the use of the equipment or products, or for any inability
to use them either separate from or in combination with any other equipment or products.
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A fixed charge established for each product will be imposed for all equipment returned
for warranty repair where Comtech EF Data Corporation cannot identify the cause of the
reported failure.
Exclusive Remedies
Comtech EF Data Corporation’s warranty, as stated is in lieu of all other warranties,
expressed, implied, or statutory, including those of merchantability and fitness for a
particular purpose. The buyer shall pass on to any purchaser, lessee, or other user of
Comtech EF Data Corporation’s products, the aforementioned warranty, and shall
indemnify and hold harmless Comtech EF Data Corporation from any claims or liability
of such purchaser, lessee, or user based upon allegations that the buyer, its agents, or
employees have made additional warranties or representations as to product preference or
use.
The remedies provided herein are the buyer’s sole and exclusive remedies. Comtech EF
Data shall not be liable for any direct, indirect, special, incidental, or consequential
damages, whether based on contract, tort, or any other legal theory.
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Customer Support
Review the Warranty Policy before contacting Comtech EF Data Technical Support or
Customer Service.
Contact Comtech EF Data for:
• Technical Support – Product support or training.
• Customer Service – Information on returning an in-warranty or out-of-warranty product for
upgrade or repair. Be prepared to provide the product model number and its serial number.
Contacting Comtech EF Data
Contact Comtech EF Data Customer & Technical Support during normal business hours (Monday
through Friday, 8 A.M. to 5 P.M Mountain Standard Time (MST)):
For: Contact:
Telephone +1.480.333.2433
turboIP® Performance
Enhancement Proxies
(PEP) Technical Support
Email cdmipsupport@comtechefdata.com
Fax +1.480.333.2161
Comtech EF Data Main Number +1.480.333.2200
Web Site http://www.comtechefdata.com
Mailing Address
2114 West 7th Street
Tempe, Arizona 85281 USA
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Returning a Product for Upgrade or Repair
Step Task
1
2
3
Go to the Comtech EF Data Service page (http://www.comtechefdata.com/service.asp)
and read the Return Material Authorization section in its entirety.
Request a Return Material Authorization Number:
• On the Comtech EF Data Service page: Select the Return Material
Authorization hyperlink.
• On the Comtech EF Data Support page
(http://www.comtechefdata.com/support.asp): Click [Send RMA Request]
(http://www.comtechefdata.com/rmaform.asp);
• Fill out the RMA form completely;
• Click [Send Email].
• Alternately:
o Send an e-mail providing this same detailed information to Comtech EF Data
Customer Service (service@comtechefdata.com).
o Contact Comtech EF Data Customer & Technical Support by phone or fax.
Pack the product in its original shipping carton and protective packaging.
4
Ship the product back to Comtech EF Data. Shipping charges should be prepaid.
xx
1.1 Overview
The turboIP-G2 is Comtech EF Data’s next generation turboIP Performance Enhancement
Proxies (PEPs) product, built specifically to meet the satellite acceleration needs of current
Department of Defense (DOD) Satcom programs. The turboIP-G2’s smart congestion controls
allow it to accelerate in the DOD’s most complex networks, and is compatible with the U.S.
military’s most commonly deployed Time Division Multiple Access (TDMA) technologies.
The turboIP-G2 combines standards-compliance, interoperability, DOD security and management
features, and Wide Area Network (WAN) optimization into a single commercial off-the-shelf
(COTS) platform. It serves as a true plug-and-play device that can be dropped into any network –
regardless of the architecture – with virtually no user configuration required. Accelerating at
speeds of 15, 45, or 155 Mbps, the turboIP-G2 works equally as well as a hub device or a remote
site PEP.
Chapter 1. INTRODUCTION
Figure 1-1. turboIP-G2 1/2-Width (top) and Full-Width 1RU Units (Chassis Only)
Figure 1-1 shows the turboIP-G2 chassis, which is available in three versions – as a 1/2-Width
unit (shown
the purpose of brevity, all versions are collectively referred to throughout this manual as the
turboIP-G2.
at top), or as a Full-Width 1RU unit with either removable or fixed hard drive. For
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The turboIP-G2 is fully compliant with the Space Communications Protocol Standard Transport
Protocol (SCPS-TP) standard and provides optimized interoperability with all models of turboIP,
past and present.
1.1.1 Key Operational Features
• Developed in the USA
• 1 year Hardware warranty (see PREFACE for details)
• Additional Software Warranties and Complete System Warranties Available
• Available in 1RU Full-Width (19” rack) form factor, with fixed or removable hard drive
• Also available in hardened 1RU 1/2-Width (19” rack) form factor
• Optional rack kit allows left, right or dual mount rack installation of 1/2-Width unit(s)
• Meets DOD Security Requirements
• SCPS-TP (MIL-STD-2045-44000)
• Available in 15 Mbps, 45 Mbps, or 155 Mbps WAN rates
• WAN Optimization (available on units manufactured from November 2010 forward)
• Implements Open Standards
• IPv4/IPv6 Acceleration and Management
• Selective Acceleration (U.S. Patent 6,937,560)
• Intelligent Congestion Control
• Support for up to 10,000 Sessions
• Data and Header Compression
• VLAN (802.1Q) and GRE Tunnel (RFC 2784) Support
• Automatic Window Scaling (RFC 1323)
• Explicit Congestion Notification (ECN) (RFC 3168)
• Rate Pacing versus Dynamic Bandwidth Support
• Black Hole Detection & Recovery
• Path Maximum Transmission Unit (MTU) Discovery
• Tolerates Packet Reordering & Large Queues
• Asymmetrical Route Management
• Dual OR Single Interface Mode with Policy-Based Routing
• Common Internet File Support (CIFS) i.e., Microsoft File Sharing Acceleration
• Data Redundancy Elimination (DRE) Caching
• WebCache – HTTP Caching Engine
• Persistent LZ Compression
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• Simplified User Configuration and Management
• Quick Start
• Flexible Management Interfaces
• Enhanced Performance Analysis Tools
• SNACK/SACK
• Size, Weight, and Power considerations (SWaP)
• 10/100/1000 Mbps Auto Sensing, Auto Crossover Capabilities
• Dedicated Traffic (WAN, LAN) ports and Management Ethernet Port (available on units
manufactured from November 2010 forward)
• Fail-to-Wire
1.2 Features
1.2.1 Physical Description
The turboIP-G2 Full-Width unit (with fixed or removable hard drive) is constructed as a 1RUhigh, rack-adaptable chassis. For rack-mounted configurations, handles are assembled to the front
sides of the chassis that allow easy removal from and placement into a rack.
Similarly, rack adapter kits are available for the 1/2-Width models that allow installation in either
single or dual configuration into a standard 19” wide rack. Handles provided with the adapter kits
are assembled to the front sides of the chassis to allow easy removal from an d placement into a
rack.
Both the Full-Width and 1/2-Width units may be freestanding if desired.
1.2.1.1 Major Assemblies (Standard and Optional)
CEFD Part No. Description
KT-0000172 turboIP-G2 1/2-Width Rack-mount Chassis
KT-0000171 turboIP-G2 Full-Width Rack-mount Chassis w/Fixed Hard Drive
KT-0000271 turboIP-G2 1/2-Width Rack-mount Chassis w/Removable Hard Drive
PP-0000049 Optional Rack Mount Kit (1/2-Width Single or Dual Unit Mount)
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1.2.2 Dimensional Envelopes
This section provides the dimensional envelopes for the turboIP-G2 Full-Width and 1/2-Width
and configurations (both single and dual rack setups using the optional Rack Mount Kit
PP-0000049).
Note: All dimensions provided in this section are considered approximate, and are furnished for
reference only.
Figure 1-2. turboIP-G2 Dimensional Envelope – Full-Width Chassis (Typical)
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Figure 1-3. turboIP-G2 Dimensional Envelope – 1/2-Width Chassis (Single Unit Mount)
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Figure 1-4. turboIP-G2 Dimensional Envelope – 1/2-Width Chassis (Dual Unit Mount)
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1.2.3 Physical Features
1.2.3.1 Front Panels
Figure 1-5. turboIP-G2 Front Panels (Chassis Only)
Figure 1-5 shows the turboIP-G2 1/2-
Width and Full-Width unit front panels. All units feature a
power switch with a sealed membrane overlay. Five Light-emitting Diode (LED) lights indicate
power on, and indication of link and activity for LAN and WAN.
Full-Width unit with removable hard drive: The
turboIP-G2 meets strong security requirements for
cached data by providing an optional secure erase
hard drive technology, allowing for deeper storage
and history buffers, while maintaining guaranteed
security of stored data.
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1.2.3.2 Rear Panels
Figure 1-6. turboIP-G2 Rear Panels (Chassis only)
Figure 1-6 s
configurations. Each chassis features an EIA-232 female port, two RJ-45 10/100/1000 BaseT
ports, an RJ-45 Management Port (with units manufactured from November 2010 forward), and
an IEC-320 AC Power Receptacle. See Chapter 3. REAR PANEL CONNECTORS for
detailed information about these connectors and their functionality.
hows the rear panel for both the 1/2-Width and Full-width turboIP-G2 chassis
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