The following changes provide updated information for page xi and Section 2.3.9.1. This
information will be incorporated into the next revision.
Change Specifics:
Changes to power consumption and fusing information
May 30, 2003
SNM-1010L Satellite Modem Installation and Operation Manual,
Rev. 0, dated June 4, 2002
MN/SNM1010L.EA0
Attach this page to page xi
ELECTRICAL SAFETY
The SNM-1010L Satellite Modem has been shown to comply with the following safety standard:
• EN 60950: Safety of Information Technology Equipment, including electrical business
machines.
The equipment is rated for operation over the range 85 to 264 volts AC. It has a maximum
power consumption of 55 watts without BUC power supply. Input power increases to 175W
with 100W, 24V BUC power supply at maximum load. Input power increases to 230W with
150W, 48V BUC power supply at maximum load.
FUSES
The SNM-1010L Satellite Modem is fitted with two fuses, one each for line and neutral
connections. These are contained within the body of the IEC power connector, behind a small
plastic flap.
• Use T3.15A, 20mm fuses.
For continued operator safety, always replace the fuses with the
The Network Customer Support Plan identifies the steps to be followed in resolving the
Customer’s concern.
The resolution efforts will follow these levels of contact:
• Level One Contact – Factory Authorized Service Center.
• Level Two Contact – Comtech EF Data Customer Support.
• Level Three Contact – Network Test and Field Support
Procedural Steps
Step Procedure
1
2
The Customer raises a concern with the Level One Contact.
The Level One Contact will perform Hardware repairs and Network Operations
troubleshooting in accordance with the Comtech EF Data Service Center
agreement.
3
4
5
6
7
8
If the Level One Contact is unable to resolve the concern, then the Level One
Contact will inform the Level Two Contact of the concern in accordance with the
instructions found within the attached Comtech EF Data Customer Support
Department’s document.
The Level Two Contact will enter the concern into the Comtech EF Data database
and determine whether the concern is a Hardware concern or a Network Operations concern
The Level Two Contact will interface with the Level One Contact and provide
the appropriate hardware support and enter all correspondence into the Comtech EF
Data database.
If the Level Two Contact determines that the concern is a Network Operations
concern, then the Level Two Contact will inform the Level Three Contact.
The Level Three Contact will interface with the Level One Contact and provide
the appropriate support and enter all correspondence into the Comtech EF Data
database.
If the Level Three Contact determines that there is a Hardware failure then the
Level Three Contact will inform the Level Two Contact. Go to Step 5.
This manual describes the operation and maintenance of the Comtech EF Data
SNM-1010L Data/Control Modem. This is a technical document intended for earth
station engineers, technicians, and operators responsible for the operation and
maintenance of the Comtech EF Data SNM-1010L Data/Control Modem.
Related Documents
Comtech EF Data Specification, SP/5747 DAMA Control Channel Messaging
Conventions and References
Cautions and Warnings
CAUTION indicates a hazardous situation that, if not avoided, may result in
minor or moderate injury. CAUTION may also be used to indicate other
CAUTION
unsafe practices or risks of property damage.
WARNING indicates a potentially hazardous situation that, if not avoided,
could result in death or serious injury.
WARN ING
IMPORTANT indicates a statement that is associated with the task
IMPORTANT
being performed. .
Metric Conversion
Metric conversion information is located on the inside back cover of this manual. This
information is provided to assist the operator in cross-referencing English to Metric
conversions.
Recommended Standard Designations
Recommended Standard (RS) Designations have been superseded by the new designation
of the Electronic Industries Association (EIA). References to the old designations are
shown only when depicting actual text displayed on the screen of the unit (RS-232, RS485, etc.). All other references in the manual will be shown with the EIA designations
(EIA-232, EIA-485, etc.) only.
Product names mentioned in this manual may be trademarks or registered trademarks of
their respective companies and are hereby acknowledged.
Reporting Comments or Suggestions Concerning this Manual
Comments and suggestions regarding the content and design of this manual will be
appreciated. To submit comments, please contact the Comtech EF Data Technical
Publications Department: techpub@comtechefdata.com
Electrical Safety
The SNM-1010L Modem has been shown to comply with the following safety standard:
• EN 60950: Safety of Information Technology Equipment, including
electrical business machines
The equipment is rated for operation over the range 100 - 240 volts AC. It has a
maximum power consumption of 40 watts, and draws a maximum of 400 mA.
Observe the following instructions:
Fuses
The SNM-1010L is fitted with two fuses - one each for line and neutral connections.
These are contained within the body of the IEC power inlet connector, behind a small
plastic flap.
ALWAYS REPLACE THE FUSES WITH THE CORRECT TYPE AND RATING.
Environmental
The SNM-1010L must not be operated in an environment where the unit is exposed to
extremes of temperature outside the ambient range 0 to 50°C (32 to 122°F), precipitation,
condensation, or humid atmospheres above 95% RH, altitudes (un-pressurised) greater
than 2000 metres, excessive dust or vibration, flammable gases, corrosive or explosive
atmospheres.
Operation in vehicles or other transportable installations that are equipped to provide a
stable environment is permitted. If such vehicles do not provide a stable environment,
safety of the equipment to EN60950 may not be guaranteed.
• For 230 volt AC operation, use T0.75A, 20mm fuses.
• For 115 volt AC operation, use T1.25A fuses, 20mm fuses.
The installation and connection to the line supply must be made in compliance to local or
national wiring codes and regulations.
The SNM-1010L is designed for connection to a power system that has separate ground,
line and neutral conductors. The equipment is not designed for connection to power
system that has no direct connection to ground.
The SNM-1010L is shipped with a line inlet cable suitable for use in the country of
operation. If it is necessary to replace this cable, ensure the replacement has an equivalent
specification.
Examples of acceptable ratings for the cable include HAR, BASEC and HOXXX-X.
Examples of acceptable connector ratings include VDE, NF-USE, UL, CSA, OVE,
CEBEC, NEMKO, DEMKO, BS1636A, BSI, SETI, IMQ, KEMA-KEUR and SEV.
International Symbols:
Symbol Definition Symbol Definition
~
Alternating Current
Fuse
Telecommunications Terminal Equipment Directive
In accordance with the Telecommunications Terminal Equipment Directive 91/263/EEC,
this equipment should not be directly connected to the Public Telecommunications
Network.
EMC (Electromagnetic Compatibility)
In accordance with European Directive 89/336/EEC, the SNM-1010L Modem has been
shown, by independent testing, to comply with the following standards:
Emissions: EN 55022 Class B - Limits and methods of measurement of radio
interference characteristics of Information Technology Equipment.
(Also tested to FCC Part 15 Class B)
Immunity: EN 50082 Part 1 - Generic immunity standard, Part 1: Domestic,
Additionally, the SNM-1010L has been shown to comply with the following standards:
EN 61000-3-2 Harmonic Currents Emission
EN 61000-3-3 Voltage Fluctuations and Flicker
EN 61000-4-2 ESD Immunity
EN 61000-4-4 EFT Burst Immunity
EN 61000-4-5 Surge Immunity
EN 61000-4-6 RF Conducted Immunity
EN 61000-4-8 Power frequency Magnetic Field Immunity
EN 61000-4-9 Pulse Magnetic Field Immunity
EN 61000-4-11 Voltage Dips, Interruptions, and Variations Immunity
EN 61000-4-13 Immunity to Harmonics
In order that the Modem continues to comply with these standards, observe
the following instructions:
IMPORTANT
• Connections to the transmit and receive IF ports (BNC female connectors) should
be made using a good quality coaxial cable - for example RG58/U (50 Ω or
RG59/U (75 Ω).
• All 'D' type connectors attached to the rear panel must have back-shells that
provide continuous metallic shielding. Cable with a continuous outer shield
(either foil or braid, or both) must be used, and the shield must be bonded to the
back-shell.
• The equipment must be operated with its cover on at all times. If it becomes
necessary to remove the cover, the user should ensure that the cover is correctly
re-fitted before normal operation commences
In order to meet the European Electro-Magnetic Compatibility (EMC) Directive
(EN55022, EN50082-1), properly shielded cables for DATA I/O are required. More
specifically, these cables must be shielded from end-to-end, ensuring a continuous
ground shield.
The following information is applicable for the European Low Voltage Directive
(EN60950):
<HAR> Type of power cord required for use in the European Community.
CAUTION: Double-pole/Neutral Fusing
!
International Symbols:
ACHTUNG: Zweipolige bzw. Neutralleiter-Sicherung
Alternating Current.
Fuse.
Safety Ground.
Chassis Ground.
Note: For additional symbols, refer to “Cautions and Warnings” listed earlier in this
preface.
This Comtech EF Data product is warranted against defects in material and workmanship
for a period of two year from the date of shipment. During the warranty period, Comtech
EF Data will, at its option, repair or replace products that prove to be defective.
For equipment under warranty, the customer is responsible for freight to Comtech EF
Data and all related custom, taxes, tariffs, insurance, etc. Comtech EF Data is responsible
for the freight charges only for return of the equipment from the factory to the customer.
Comtech EF Data will return the equipment by the same method (i.e., Air, Express,
Surface) as the equipment was sent to Comtech EF Data.
Limitations of Warranty
The foregoing warranty shall not apply to defects resulting from improper installation or
maintenance, abuse, unauthorized modification, or operation outside of environmental
specifications for the product, or, for damages that occur due to improper repackaging of
equipment for return to Comtech EF Data.
No other warranty is expressed or implied. Comtech EF Data specifically disclaims the
implied warranties of merchantability and fitness for particular purpose.
Exclusive Remedies
The remedies provided herein are the buyer's sole and exclusive remedies. Comtech EF
Data shall not be liable for any direct, indirect, special, incidental, or consequential
damages, whether based on contract, tort, or any other legal theory.
Disclaimer
Comtech EF Data has reviewed this manual thoroughly in order that it will be an easy-touse guide to your equipment. All statements, technical information, and
recommendations in this manual and in any guides or related documents are believed
reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and
they are not intended to be, nor should they be understood to be, representations or
warranties concerning the products described. Further, Comtech EF Data reserves the
right to make changes in the specifications of the products described in this manual at any
time without notice and without obligation to notify any person of such changes.
If you have any questions regarding your equipment or the information in this manual,
please contact the Comtech EF Data Network Customer Support Department.
This chapter provides an overview of the SNM-1010L Data/Control modem, referred to
in this manual as “the modem.”
1.1 Overview
The SNM-1010L Data/Control Modem (Figure 1-2) is a fully integrated digital satellite
data modem and Demand Assigned Multiple Access (DAMA) controller. Utilizing the
latest digital signal processing techniques, it is designed to function as a self-contained
indoor unit that operates within manufacturer’s Bandwidth-on-Demand (BOD)
Multimedia Integrated Digital Access System (MIDAS).
An SNM-1010L Data/Control Modem consists of the following components:
The SNM-1010L (Figure 1-3) functions as a self-contained indoor unit (IDU) for sites
that require a single data circuit on-demand. When coupled with a Block Up Converter
(BUC), Low-Noise Block Converter (LNB), and an antenna, it provides an Earth Station
configuration. Operating under the Network Management System (NMS) control, it
provides Control and Traffic modes, switching between the two modes as required. In the
control mode, the SNM-1010L provides the interface to the NMS.
The modulator, operating in Burst mode, is tuned to the inbound control channel and the
demodulator, operating in the Continuous mode, is tuned to the outbound channel. Under
NMS control, the SNM-1010L performs circuit setup and termination, local M&C,
diagnostics, and reports call detail records. This mode of operation is known as Control
Mode.
To transmit or receive a call, the SNM-1010L switches to the traffic mode. While
carrying user traffic, the modem operates in Continuous TX and RX modes, and is
capable of supporting data rates up to 5.0 Mbps. Once the traffic connection is
terminated, the modem automatically reconfigures and reverts back to control mode.
The user port interface can be used to request services from the NMS. It also can be used
for TX and RX service terminal messages, installation, and diagnostics, as well as
software upgrades.
1.1.2.1 User Port
The user port interface allows the user to configure the modem and to request
establishment and termination of data circuits.
The user port is also used for software upgrades. User port commands are available to
change the user port to a maintenance (service) port and vice-versa. The power ON
default functionality is that of user port.
Comtech EF Data’s FAST system allows immediate implementation of different options
through the user interface keypad. Some FAST options are available through the basic
platform unit, while others require that the unit be equipped with optional hardware at the
factory or that the hardware be installed in the field. Refer to the following for a listing of
possible configurations.
Table 1-1. Options
Option Description Install Option
8PSK FAST
Asymmetrical Loop Timing (SCT) FAST
Full Rate Variable see Note 1QPSK: 4.375 max FAST
OQPSK
FAST
Low Stability see Note 2 1 ppm Factory
ODU Power Supply 24 VDC, 100W or 48 VDC, 150W Factory
Primary Power: Direct Current see Note 3 48 VDC Input Power Factory
RX = 50Ω IF Impedance see Note 4
25-Pin Female D Connector EIA-530 (RS-422), EIA-232 and V.35 *User
34-Pin Female V.35 “Winchester” Connector with V.35 *User
37-Pin Female D Connector EIA-422/EIA-449 Interface and
AUPC *User
TX/RX Reed-Solomon Codec Concatenates with Viterbi and
Turbo Codec *User
* User options can be installed at the factory or by the user as a field upgrade.
Notes:
1. Low rate variable (≤ 512 kbps) is standard.
2. High Stability, 0.02 ppm is standard.
3. Auto-ranging Primary Power of 90 to 264 VAC, 47 to 63 Hz is standard.
4. 75Ω impedance is s tandard.
Factory
*User
MIL-188-114
*User
Sequential
1.2.1 Personality Module
The following connectors are available through the personality modules:
The SNM-1010L significantly improves call setup and teardown performance. The
requirements for different phases of call setup and teardown are as follows (refer to
Figure 1-4 for the call setup and termination phases):
Phase Nominal Time
Modem programming to switch from control to traffic mode < 6 sec
Carrier acquisition (Traffic carrier) See B.4.1
Modem programming to switch from traffic to control mode < 6 sec
Carrier acquisition (Outbound control channel) < 5 sec
o
d
Control
Mode
circuit freq.
Traffic
& tx pwr
received
from NMS
Switch from control to traffic mode
Modem
programmed
Carrier Detect
o
c
om
i
t
c
h
f
r
t
Modem
programmed
S
c
i
f
f
a
r
T
d
M
o
e
Terminate
Command
w
o
r
a
f
f
i
c
t
n
t
r
o
l
e
m
Carrier Detect
Control
Mode
Burst Tx
Cont. Rx
19.2 kbit/s
QPSK
R=1/2
Viterbi
Program Modem
Cont. Tx
Cont. Rx
Data Rate
Tx Pwr
QPSK
R=1/2
Viterbi
Carrier acquisition
Carrier locked
Traffic ckt. active
Figure 1-4. Call Setup & Termination Phases
1.3.1 Maximum Inter-call Delay
The maximum inter-call delay (i.e. maximum delay from the end of a call to the start of a
new call) is:
• < 2 seconds for calls terminated due to RTS deactivation.
• < 4 seconds for call terminated due to loss of carrier. (Assumes operator
configurable carrier loss timeout is set to 2 seconds.)
Digital Data Rate 2.4 kbps to 5.0 Mbps, in 1 bit/s step
Note: In some applications the practical lower data rate is typically 19.2
kbps or higher., depending upon the performance of equipment used in
conjunction with the modem. These applications include the use of a
BUC or a LNB.
Symbol Rate 4.8 k symbols/s to 2.5 Msym/s
Modulation/Demodulation BPSK R = 1/2
QPSK R = 1/2, 3/4, and 7/8
OQPSK R = 1/2, 3/4, and 7/8
8PSK R = 2/3
Plesiochronous/Doppler Buffer 1 to 99 ms, in 1 ms steps up to 2.6 Mbps
32 to 262,144 bits in 16 bit steps
Forward Error Correction (FEC) Viterbi, K=7, R = 1/2, 3/4, and 7/8
Sequential, R = 1/2, 3/4, and 7/8
Reed-Solomon Concatenated per Closed Network, R = 225/205
Trellis, R = 2/3 (8PSK)
Turbo Product Coding, R = 3/4, 21/44, and 5/16
Uncoded
Data Scrambling IESS-308 (V.35 Intelsat), IESS-309/310, FDC, V.35 (EFD/CSC),
Output Frequency 950 to 1750 MHz, in 100 Hz steps
Output Power
Output Stability
Output Spurious in 4 kHz band
(measured with modulated
carrier)
Output Phase Noise < -63 dBc/Hz @ 100 Hz
Output Impedance, Return Loss
Output Connector Type N (Female)
Output Spectrum IESS-308/309. EFData Closed
Spectral Sense Normal or Inverted
Data Clock Source Internal or External
Internal Stability
Outdoor Reference (Center
conductor of IF output connector)
Outdoor Unit M&C FSK TX and RX for M&C of the SierraCom or Herley BUC.
Outdoor Unit DC Voltage
(From IF output connector)
Outdoor Unit Current Min/Max programmable current limit and alarm if current falls
0 to –40 dBm, in 0.1 dB steps with ± 1.5 dB accuracy
Input Frequency 950 to 1750 MHz, in 100 Hz steps
Minimum Input Power
(Desired Carrier)
AGC Range 50 dB above minimum input level
Composite to Desired Carrier +30 dBc within 10 MHz of desired carrier
Composite Level, Maximum -5 dBm
Input Impedance, Return Loss
Input Connector Type F (Female)
Carrier Acquisition Range
Acquisition Time < 1 second at 64 kbps, R=1/2
Sweep Reacquisition 0 to 999 seconds, in 1 sec steps
Buffer Clock TX, Recovered RX, Internal, External
Plesiochronous Buffer 32 to 262122 bits, in 16-bit steps
LNB Voltage On or Off
LNB Current Programmable MIN and MAX current alarms
LNB Reference
(Center pin of IF Input Connector)
+10 log (symbol rate) – 135 dBm
+40 dBc, > 64 ksym/s
+50 dBc, < 64 ksym/s
75Ω > 10 dB
±500 kHz, in 1 Hz steps
+13 and +18 per DiSEqC4.2
+24 VDC at 500 mA maximum
On or Off
10 MHz ± 0.02 ppm at –6 to +0 dBm
1.7 DAC Specifications
The DAC performs all of the DAMA control functions for the remote site. The DAC
provides a set of interfaces for communicating with an operator for data call requests,
etc., and for controlling external traffic modems. The DAC communicates with the NMS
for call control and M&C. For additional information, refer to Chapter 6.