Compex Technologies NetPassage 15B User Manual

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 Copyright 2002 Compex Systems Pte Ltd
All rights reserved. This document contains information, which is protected by copyright. Reproduction, adaptation or translation without prior permission is prohibited, except as allowed under the copyright laws.

Trademark Information

Compex, ReadyLINK® and MicroHub® are registered trademarks of Compex, Inc. Microsoft Windows and the Windows logo are the trademarks of Microsoft Corp. NetWare is the registered trademark of Novell Inc. All other brand and product names are trademarks or registered trademarks of their respective owners.
Notice: Copyright © 2002 by Compex, Inc. All rights reserved. Reproduction, adaptation, or translation without prior permission of Compex, Inc. is prohibited, except as allowed under the copyright laws. Manual Revision by Hin Manual Number: U-0316-V1.1C Version 1.1, June 2002

Disclaimer

Compex, Inc. provides this guide without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. Compex, Inc. may make improvements and/or changes to the product and/or specifications of the product described in this guide, without prior notice. Compex, Inc will not be liable for any technical inaccuracies or typographical errors found in this guide. Changes are periodically made to the information contained herein and will be incorporated into later versions of the guide. The information contained is subject to change without prior notice.

Your Feedback

We value your feedback. If you find any errors in this user’s manual, or if you have suggestions on improving, we would like to hear from you. Please contact us at:
Telephone: (65) 6381-0139 Fax: (65) 6280-9947 Email: feedback@compex.com.sg
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FCC Notice

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this device does cause harmful interference to radio or television reception, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Connect the computer into an outlet on a circuit different from that to which the receiver
is connected.
Increase the separation between the computer and receiver.
Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment. FCC Compliance Statement: This device complies with Part 15B of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including interference that may cause
undesired operation.

Declaration of Conformity

Compex, Inc. declares the following: Product Name: Broadband Internet Gateway Model No.: NetPassage 15B conforms to the following Product Standards: Radiated Emission Standards: FCC: 47 CFR Part 15, Subpart B, ANSI C63.4-1992; 47 CFR Part 15, Subpart C (Section 15.247), ANSI C63.4-1992. ;ETSI EN 300 328-2: July 2000;EN55022. Conducted Emission Standards: FCC Part 15 Class B;ETS 300 826: Nov. 1997.;EN55022 conducted emission Immunity Standards: EN 55024 (FOR CE) Low Voltage Directive: EN 60 950:1992+A1: 1993+A2: 1993+A3; 1995+A4; 1996+A11: 1997 (FOR CE).Therefore, this product is in conformity with the following regional standards:
FCC Class B - following the provisions of FCC Part 15 directive; CE Mark - following the provisions of the EC directive.
This Class B digital apparatus complies with Canadian ICES-003.
18th June 2002
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Technical Support Information
Fax
Fax
The warranty information and the registration form are found in the Quick Install Guide. For technical support, you may contact COMPEX or its subsidiaries. For your convenience, you may also seek technical assistance from the local distributor, or from the authorized dealer/reseller that you have purchased this product from. For technical support by email, write to support@compex.com.sg.
Refer to the table below for the nearest Technical Support Centers:
Technical Support Centers
Contact the technical support center that services your location.
U.S.A., Canada, Latin America and South America
* Write
( Call
Fax
Europe
* Write
( Call Tel:
Compex, Inc.
4051 E. La Palma, Unit A Anaheim, CA 92807, USA Tel: Tel: Fax: BBS:
ReadyLINK Networktechnology GmbH
Albert Einstein Straβe 34 / M21 63322 Rödermark, Germany
Fax: BBS:
+1 (714) 630-7302 (8 a.m.-5 p.m. Pacific time) +1 (800) 279-8891 ext.122 Technical Support +1 (714) 630-6521 +1 (714) 630-2570 (24-hour access)
+49 (0) 6074 - 98017 (8 a.m.-5 p.m. local time) +49 (0) 6074 - 90668 +49 (0) 6074 - 93974 (24-hour access)
Asia, Australia, New Zealand, Middle East and the rest of the World
* Write
( Call Tel:
Internet access/ Website:
Compex Systems Pte Ltd
135, Joo Seng Road #08-01, PM Industrial Building Singapore 368363
Tel: Fax: BBS:
E-mail: FTPsite: http://www.cpx.com or http://www.compex.com.sg
(65) 6286-1805 (8 a.m.-5 p.m. local time) (65) 6286-2086 ext.199 Technical Support (65) 6283-8337 (65) 6282-8854 (24-hour access)
support@compex.com.sg ftp.compex.com.sg
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About this Document

The product described in this document, Compex NetPassage 15B is a licensed product of Compex Systems Pte Ltd. This document contains instructions for installing, configuring and using the NetPassage 15B. It also gives an overview of the key applications and the networking concepts with respect to the product.
This documentation is for both Network Administrators and the end user with basic understanding and knowledge in the networking structure and protocols. A few assumptions had been made, such as the host computer has already been installed with TCP/IP and already up & running and accessing the Internet. Procedures for Windows 95/98/ME/2000/XP operating systems are included in this document. However, for other operating system, you may need to refer to your operating system’s documentation for networking.
Please take note that this User’s Manual is written based on NetPassage 15B Firmware Release 2.74 build 1000.

Conventions

This document uses special conventions to present the information clearly. Please take note of the conventions used below.
This section will consist of important features or instructions
NOTE
This section concerns risk of injury, system damage or loss of data
CAUTION
This section concerns risk of severe injury
WARNING
References on Menu Command, Push Button, Radio Button, LED and Label appear in Bold. For example, “Press the Save button”

Table of Contents

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Copyright 2002 Compex Systems Pte Ltd i Trademark Information i Disclaimer i Your Feedback i FCC Notice ii Declaration of Conformity ii Technical Support Information iii About this Document iv Conventions iv
Chapter 1 Product Overview 1
1.1 Introduction 1
1.2 Key Features 1
1.3 Package Contents 3
1.4 Panel Views & Descriptions 4
1.5 Technical Data 6
Chapter 2 Getting Started 7
2.1 Hardware Setup 7
2.2 TCP/IP Configuration of the Computers 8
Chapter 3 Configuring NetPassage 15 17
3.1 Setting up your LAN 17
3.2 Configuring NetPassage 15B with your Broadband Internet Account 20
3.3 Network Address Translator (NAT) 26
3.4 Configuring Routing Protocol 32
3.5 IP Packet Filtering 34
3.6 Managing NetPassage 15B from the Internet 36
1.4.1 Panel Views 4
1.4.2 Panel Description 5
1.5.1 NetPassage 15B Specifications 6
2.1.1 Distributing Broadband Internet Access to Fast Ethernet Network 7
2.2.1 Configuring your Computer to Dynamically Obtain IP Address 8
2.2.2 Configuring your Computer with Static IP Address 10
2.3.1 Web-based Configuration Interface 14
2.3.2 TELNET Command Console 15
3.1.1 Configuring IP Addressing 17
3.1.2 Advanced Option for DHCP Server 18
3.2.1 Cable Internet with Dynamic IP Assignment 20
3.2.2 Cable Internet with Static IP Assignment 22
3.2.3 ADSL Internet using PPP over Ethernet (PPPoE) 23
3.2.4 Singapore SingTel Magix SuperSurf 25
3.2.5 Australia Big Pond Cable Internet 26
3.3.1 Introduction to Virtual Servers 27
3.3.2 Defining Virtual Server based on Port Forwarding 29
3.3.3 Defining Virtual Server based on IP Forwarding 30
3.3.4 Defining De- Militarized Zone 31
3.4.1 Static Routing 33
3.4.2 Dynamic Routing 33
3.5.1 Time-based Access Management 34
3.5.2 Internet Application Filtering 35
3.6.1 Activating Remote Router Management 36
Table of Contents
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3.7 Load Balancing & Fail-Over Redundancy with Parallel Broadband 37
3.7.1 Implementing Parallel Broadband 38
3.8 NetPassage 15B’s System Tools 39
3.8.1 Setting Router Identity 39
3.8.2 Synchronizing Router’s Clock with your Computer 39
3.8.3 Upgrading Router’s Firmware 40
3.8.4 Profile Saving, Restore & Reset to Defaults 41
3.8.5 Rebooting NetPassage 15B 41
3.8.6 Changing Administrative Password 42
Appendix A Console Commands 43 Appendix B ISP-Specific Notes 45 Appendix C Frequently Asked Questions 46

Chapter 1 Product Overview

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Chapter 1 Product Overview

1.1 Introduction

Compex NetPassage 15B is a Broadband Internet Gateway supporting external Cable/ADSL modem for broadband Internet sharing. It is integrated with a 4-port 10/100Mbps Fast Ethernet Switch and can seamlessly distribute Internet access to the wired networks.
With the unique Parallel Broadband, NetPassage 15B delivers scalable Internet bandwidth to your network, supporting Load Balancing and Fail-Over Redundancy with multiple broadband channels.
In addition, Compex NetPassage 15B is also designed with advanced features such as Virtual Server, Time-based Access Management, IP Packet Filtering and Remote Management have been designed on NetPassage 15B. It is the perfect Internet solution for your home and office.

1.2 Key Features

Compex NetPassage 15B, the Broadband Internet Gateway, is designed with the following features:
Broadband Internet Sharing
Compex NetPassage 15B comes with a RJ45 Ethernet WAN port supporting external Cable or ADSL modem, sharing a single Cable/ADSL Internet subscription with multiple users.
Chapter 1 Product Overview
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Integrated 4-port 10/100Mbps Switch
Integrated with a 4-port 10/100Mbps Fast Ethernet Switch, Compex NetPassage 15B provides an immediate solution for four users on private LAN switching. With the auto­crossover mechanism, Hubs or Switches can be cascaded to NetPassage 15B easily to support more users.
Parallel Broadband
Parallel Broadband, uniquely found on NetPassage series broadband routers, delivers scalable Internet bandwidth to your office network. Multiple units of Compex NetPassage 15B may be installed in your network, enabling Load Balancing and Fail­Over Redundancy with multiple broadband channels.
Built-In DHCP Server
Compex NetPassage 15B is integrated with a DHCP server, dynamically assigns IP address, gateway information and DNS server address to your PCs in the wired and wireless networks. Simply configure your PCs to dynamically obtain IP addresses.
Virtual Server
Compex NetPassage 15B supports Virtual Server that enables hosting of Internet servers in your private network. Virtual Server based on Port Forwarding and IP Forwarding may be defined on NetPassage 15B.
Time-based Access Management
With Time-based Access Management, the network administrators may define administrative function on NetPassage 15B, restricting certain PCs to access to the Internet during a pre-defined time.
IP Packet Filtering
The network administrators may also define functions on NetPassage 15B to filter undesired Internet applications in the private network based on the TCP/UDP ports.
Web-based Configuration Interface
Compex NetPassage 15B is integrated with an embedded HTTP server, facilitating the configuration process with a user-friendly web-based interface. Simply connect to NetPassage 15B with a JAVA-enabled web browser and complete the configuration process in just a few minutes.
Remote Management
Remote Management may be activated on NetPassage 15B, enabling the network administrator to manage the Broadband Internet Gateway over the Internet with a HTTP or TELNET session.
Chapter 1 Product Overview
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1.3 Package Contents

Your NetPassage 15B retail package contains the following items:
- 1 x NetPassage 15B
- 1 x External Power Adapter (5VDC, 3A)
- 1 x Quick Install Guide with Warranty Registration Form
- 1 x Product CD (consist of User’s Manual, Firmware Recovery Tool & Utility)
Chapter 1 Product Overview
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1.4 Panel Views & Descriptions

1.4.1 Panel Views

R
NetPassage 15-B
Power
100Mb
21
Link/Act
3 4
Act Link
WAN
1 7 6
Figure 1.4.1-1 Top View
8
Figure 1.4.1-2 Side View
5V/3A DC
10
Figure 1.4.1-3 Side View
9
Diag Conn
1234WAN
Chapter 1 Product Overview
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1.4.2 Panel Description

Index Indicator Description
1 Power LED (Green) § LED lights up steadily indicate that the
2 LAN 100Mb LED
(Green)
3 WAN Activity LED (Green) § LED blinks indicate that the WAN 4 Diag LED (Green) § Firmware diagnostic LED.
5 Conn LED (Green) § LED blinks when WAN disconnects or 6 WAN Link LED (Green) § LED lights up steadily indicate that there
7 LAN Link/Act LED
(Green)
8 WAN Port § 10Base-T Port connects to cable modem 9 Local LAN ports § Up to a maximum of 4 10Base-T/
10 5 V/3A Power Connector § Accept 5V DC/3A input.
power is applied to the router.
§ LED lights up steadily indicate that the
respective LAN connection is at 100Mbps.
§ LED lights off indicate that the
respective LAN connection is at 10Mbps.
connection has activity.
not connected to the broadband service.
is a good cable connection to the WAN port.
§ LED blinks indicate that the LAN
connection has activity.
§ LED lights up steadily indicate that there
is a good cable connection to the respective LAN ports.
or xDSL modem.
100Base-TX Ethernet devices can be directly connected to the router.
Chapter 1 Product Overview
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1.5 Technical Data

1.5.1 NetPassage 15B Specifications
Industry Standards
WAN Interface
WAN Type
LAN Interface
IP Addressing
Built-In DHCP Server
DHCP Reservation
NAT Firewall
Load Balancing
Fail-Over Redundancy
Virtual Server
Time-based Access Management
IP Packet Filtering
IP Routing
Routing Protocol
VPN Client Pass-Through
Microsoft NetMeeting
Configuration Interface
Remote Management
Profile Backup & Restore
Firmware Upgrade
Environmental Requirement
Physical Dimensions
Temperature
Humidity
Complies with:
§ IEEE 802.3 10Base-T,
§ IEEE 802.3u 100Base-TX,
§ IEEE 802.3x Flow Control
§ CE Mark, FCC Class B, Gost, C-Tick, UL
§ One RJ45 Ethernet port (for external
Cable/ADSL modem)
§ Static IP
§ Dynamic IP
§ PPP Over Ethernet (PPPoE)
§ RAS
§ Integrated 4-port 10/100Mbps Switch
All Classful/Classless Subnets Yes By MAC Address Yes Parallel Broadband Parallel Broadband Based on Port Forwarding & IP Forwarding Yes
§ By TCP Port
§ By Source IP
Static & Dynamic Entry RIP1 & RIP2
§ PPTP
§ IPSec
Yes
§ Web-based Configuration Interface
§ TELNET
HTTP & TELNET Session Yes Yes
Operating:
Storage:
Operating:
Storage:
122mm x 119mm x 26mm (LxWxH)
0ºC to 40ºC
-20ºC to 70ºC 10% to 80% RH 5% to 90% RH

Chapter 2 Getting Started

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Chapter 2 Getting Started
Compex NetPassage 15B may be used in different application. It is integrated with an embedded HTTP server providing a user-friendly web-based configuration interface to ensure fast and easy configuration process for these applications. This chapter provides the information on how to connect to the configuration interface, how to setup the hardware for configuration and operation.

2.1 Hardware Setup

Compex NetPassage 15B may be installed in different applications. This section summarizes the hardware setup for each application.

2.1.1 Distributing Broadband Internet Access to Fast Ethernet Network

Figure 2.1.1-1
NetPassage 15B distributes broadband Internet access to the Fast Ethernet segment
In this hardware setup, 4 computers are connected to the integrated 4-port 10/100Mbps Fast Ethernet Switch of NetPassage 15B. These computers are able to share a single broadband Internet account as well as their resources. You may also cascade the NetPassage 15B to another Hub or Switch to support more users. The Fast Ethernet ports of NetPassage 15B are designed with auto-crossover mechanism that can be easily connected to another Hub or Switch regardless of the orientation of the UTP cable (straight or crossover).
Chapter 2 Getting Started
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2.2 TCP/IP Configuration of the Computers

Compex NetPassage 15B is designed with a built-in DHCP server. You may manually configure the TCP/IP settings of your computers, or simply configure them to dynamically obtain IP address from the DHCP server. If you are not an expert user, you are advised to configure your computers to dynamically obtain IP addresses from the built-in DHCP server of NetPassage 15B.
Before proceeding, please take note of the following default settings of NetPassage 15B:
IP (LAN): 192.168.168.1 Subnet Mask: 255.255.255.0 DHCP Server: Enabled

2.2.1 Configuring your Computer to Dynamically Obtain IP Address

To configure your computers to dynamically obtain IP address, gateway and DNS information from NetPassage 15B, perform the following actions:
For Microsoft Windows 95/98/ME
1. Open the Control Panel from the Start menu
2. Double-click on the Network icon, the network configuration window shall be
displayed, as shown in Figure 2.2.1-1.
Please ensure that the TCP/IP protocol is installed and bind to the network adapter.
Figure 2.2.1-1
Network Configuration Window
3. Double-click on the TCP/IP that is bound to your network adapter, the TCP/IP
configuration window shall be displayed, as shown in Figure 2.2.1-2.
Chapter 2 Getting Started
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Press on the Obtain an IP
address automatically
radio button and press the
OK button.
Figure 2.2.1-2
Network Configuration Window
4. Press the OK button again to close the network configuration window. The
Microsoft Windows will then prompt you to restart the computer. Press the OK button to reboot.
When the Microsoft Windows restarts, NetPassage 15B will assign an IP address, Subnet Mask and Gateway information to the computer.
For Microsoft Windows 2000/XP
1. Open the Control Panel from the Start menu
2. Double-click on the Network Connections icon.
3. Double-click on the network icon that you will be using to connect to NetPassage
15B for configuration, the network configuration window shall be displayed as shown in Figure 2.2.1-3.
Please ensure that the correct network adapter is selected.
Figure 2.2.1-3
Network Configuration Window
4. Double-click on the TCP/IP connection, the TCP/IP configuration window shall be
displayed, as shown in Figure 2.2.1-4.
Chapter 2 Getting Started
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OK
Press on the Obtain an IP address automatically radio
button and press the button.
Figure 2.2.1-4
Network Configuration Window
5. Press the OK button again to close the network configuration window. The new
network configuration will be registered on your network card.

2.2.2 Configuring your Computer with Static IP Address

If you have chosen to configure your computer with Static IP address, please take note of the following default settings on NetPassage 15B.
IP (LAN): 192.168.168.1 Netmask: 255.255.255.0
To log on to the Web-based Configuration Interface of NetPassage 15B and to surf the Internet, you need to configure your computer with the following network settings:
IP: 192.168.168.X Subnet Mask: 255.255.255.0 Gateway: 192.168.168.1 DNS Server: <IP address of DNS server>
X is any integer from 2 to 254, and you cannot configure more than one
computer with the same IP address. <IP address of DNS server> is the IP address of a DNS server. This information is usually provided by your broadband Internet service provider.
NOTE
NetPassage 15B is pre-configured with a subnet of 192.168.168.0. If you wish to configure your network with another subnet, you may do so after logging on to the configuration interface of NetPassage 15B.
For Microsoft Windows 95/98/ME
1. Open the Control Panel from the Start menu
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