Compass RALLYE Owner's Handbook Manual

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CONTENTS

WELCOME AND INTRODUCTION ........ 1-1

Model Year Designation .......................... 1-1

Compass Technical Approvals ................ 1-1

GENERAL SAFETY ............................... 2-1

Please read before using your new

caravan. .................................................. 2-1

Ventilation ............................................... 2-2

High-Level Ventilation ............................. 2-2

Low-Level Ventilation .............................. 2-2

Ventilation in Separate Bedrooms........... 2-2

Gas Dispersal Holes ............................... 2-2

Petrol/Diesel Fumes ................................ 2-2

Fire Safety ............................................... 2-2

Fire Extinguishers ................................... 2-2

In Case Of Fire ........................................ 2-2

Fire Retardant Foams ............................. 2-2

Escape Paths .......................................... 2-2

Your Caravan Payload Explained ........... 2-3

PREPARING FOR THE ROAD............... 3-1

Caravan Towing Vehicle Weight Ratio .... 3-1

Loading ................................................... 3-1

Internal Loading & Checks ...................... 3-1

External Loading & Checks ..................... 3-2

Pre-Tow Checklist & Hitch-Up ................. 3-2

TOWING AND DRIVING ......................... 4-1

Reversing ................................................ 4-1

Speed Limits ........................................... 4-1

Setting Off ............................................... 4-1

Caravan Handling ................................... 4-1

Motorway Driving .................................... 4-2

Towing Covers ........................................ 4-2

Tyre and Wheel Checks .......................... 4-2

ARRIVING ON SITE ............................... 5-1

Check Site Regulations ........................... 5-1

Selecting a Pitch ..................................... 5-1

Side-To-Side Levelling ............................ 5-1

Leveller Jack ........................................... 5-1

Ramp ...................................................... 5-1

Front & Back Levelling ............................ 5-1

Parking on a Reverse-Sloping Site

or Steep Hill ............................................ 5-2

Entering and Exiting the Caravan ........... 5-2

GETTING STARTED .............................. 6-1

Electricity ................................................. 6-1

Power Supply Charger ............................ 6-1

12v Systems: .......................................... 6-1

Generator/Charger .................................. 6-1

Electricity Mains Supply .......................... 6-1

Connecting To Mains Supply On

Arrival at Site ........................................... 6-1

Disconnecting Mains Supply When

Leaving Site ............................................ 6-2

Overseas Electrical Connection .............. 6-2

Gas Safety Advice................................... 6-3

Facts about LPG ..................................... 6-3

Awning Spaces, LPG and Appliance

Exhaust ................................................... 6-3

LPG Gas System .................................... 6-3

Gas Supply ............................................. 6-4

Connection .............................................. 6-4

Changing a gas cylinder ......................... 6-4

Auto Changeover Gas Regulator ............ 6-4

High Pressure Gas Hoses ...................... 6-6

Water System .......................................... 6-7

High Flow Watermaster Pump with

Intelligent Control (IC) ............................. 6-7

Maintenance ........................................... 6-9

Helpful Hints ............................................ 6-9

Troubleshooting .................................... 6-10

Diagnostic Codes .................................. 6-10

Winterising ............................................ 6-10

ELECTRICAL SYSTEM .......................... 7-1

12v Power Supply ................................... 7-1

Battery Installation .................................. 7-1

Battery Maintenance ............................... 7-1

Generators / Charger .............................. 7-1

230v Power Supply ................................. 7-1

Mains Unit ............................................... 7-1

Resetting the RCD .................................. 7-1

Automatic Charging System ................... 7-2

Maximum Bulb Ratings for Internal Lights7-2
Connecting a Solar Panel

and/or Satellite Dish ................................ 7-3

External Solar Panel Connection ............ 7-3

External Satellite TV Connection ............ 7-3

HOW TO USE YOUR CARAVAN’S

EQUIPMENT ........................................... 8-1

Electrical Control Panels ......................... 8-1

Rallye ...................................................... 8-1

Combined Cooker Hob, Oven and Grill .. 8-3

Using the Hotplate Gas Burners ............. 8-3

Using the Electric Hotplate ...................... 8-4

Using the Grill ......................................... 8-4

Using the Oven ....................................... 8-5

Oven Temperature Control ...................... 8-5

Refrigerator ............................................. 8-7

Defrosting ............................................... 8-11

Switching off Refrigerator ....................... 8-11

CONTENTS-1

MY2016/Rallye

CONTENTS

Winter operation .................................... 8-12

Alde Heating ......................................... 8-13

Alde 3020 Control Panel ....................... 8-13

Whale Watermaster® Exterior Water

Pump with Intelligent Control® .............. 8-16

Microwave ............................................. 8-23

Battery Charger ..................................... 8-24

Smoke Alarm ......................................... 8-24

Operation .............................................. 8-24

Nuisance Alarms ................................... 8-25

Maintenance ......................................... 8-25

Cleaning your Alarm.............................. 8-25

Carbon Monoxide Alarm ....................... 8-26

Recognising Alarm Signals and

Warnings ............................................... 8-26

Using your Alarm................................... 8-26

Switching on your CO Alarm ................. 8-26

Re-setting the Alarm ............................. 8-26

Replacement of Batteries ...................... 8-26

Carbon Monoxide Alarm Procedure ...... 8-27

Maintenance of your Alarm ................... 8-27

Thetford Cassette C260 Toilet .............. 8-28

Parts ...................................................... 8-28

Optional Features ................................. 8-28

Preparing for use (Standard) ................ 8-28

Preparing for use with Optional

Features ................................................ 8-30

Using the toilet (Standard) .................... 8-30

Using the toilet with Optional Features . 8-30

Emptying ............................................... 8-30

Emptying with Optional Features .......... 8-31

Cleaning and Maintenance ................... 8-31

To ilet Bowl ............................................. 8-31

Waste Holding Tank .............................. 8-32

Winter operation .................................... 8-32

Storage ................................................. 8-32

To ilet Unit Malfunctions ......................... 8-33

Rooflights .............................................. 8-33

The Omnivent (12v) Rooflight ............... 8-33

The Heki 2 Rooflight ............................. 8-33

Midi Heki Rooflight ................................ 8-34

MPK Rooflight ....................................... 8-35

Windows ............................................... 8-36

Polyplastic Window Opening ................ 8-36

Blinds & Flyscreens .............................. 8-36

Flyscreens ............................................. 8-36

Shower .................................................. 8-37

Taps ...................................................... 8-37

Gas Locker Door ................................... 8-38

Internal Doors ....................................... 8-38

High Level Locker ................................. 8-38

Magnetic Catches ................................. 8-39

Sprung Hinges ...................................... 8-39

Sliding Doors ......................................... 8-39

Bed Make-up ......................................... 8-40

Front Wrap Round Seating (Option) ..... 8-40

Removable Drawer Locker ................... 8-41

Radio/CD with MP3 Connectivity .......... 8-41

Te leco TV Aerial .................................... 8-41

How to use your TV Aerial..................... 8-43

Protect - Autowatch Alarm System

(Option Only) ......................................... 8-45

Al-Ko Trailer - Control ........................... 8-46

SECURITY .............................................. 9-1

Caravan Theft ......................................... 9-1

Al-Ko Secure Wheel Lock ....................... 9-2

CRIS - The Caravan Registration and

Identification Scheme .............................. 9-4

Window Etching & Chassis Marking ....... 9-4

Electronic Tagging ................................... 9-5

CARE OF YOUR CARAVAN ................ 10-1

Exterior Cleaning .................................. 10-1

Acrylic Windows .................................... 10-1

Care Instructions for Seitz Rooflights .... 10-1

Window Blinds & Flyscreens ................. 10-1

Winterisation/Storage ............................ 10-1

Interior Walls ......................................... 10-1

Furniture ................................................ 10-1

Cooking Equipment ............................... 10-1

Soft Furnishings .................................... 10-2

Winterisation and Storage ..................... 10-3

Shower Trays, Shower Room and

Wash Basin Fittings .............................. 10-3

Cleaning of all Taps ............................... 10-3

Water Containers .................................. 10-3

Thetford Toilet ....................................... 10-4

Chassis Mounted Spare Wheel Carrier 10-5

Tyres ..................................................... 10-5

Pressures .............................................. 10-5

Tyre Wear and Damage ........................ 10-5

Changing a Wheel ................................ 10-5

Jacking .................................................. 10-6

Lubrication ............................................ 10-6

The Alko Caravan Chassis.................... 10-7

Chassis members ................................. 10-7

Drilling or Welding of Parts or

Accessories ........................................... 10-7

Independent Suspension ...................... 10-7

Coupling Head ...................................... 10-7

Secondary Braking (Breakaway Cable) 10-7

Brake Drum/Hub Assembly ................... 10-7

Operating Instructions ........................... 10-8

Braking system adjustment ................. 10-10

CONTENTS-2

CONTENTS

STORAGE ............................................ 11-1

Long Term & Winter Storage .................. 11-1

Caravan Covers ..................................... 11-1

Power Drain ........................................... 11-1

CARAVAN WARRANTY COVER ......... 12-1

non warranty repairs ............................. 12-3

Remedial Work...................................... 12-3

CARAVAN CONSTRUCTION -

MAIN COMPONENTS .......................... 13-1

Alko Chassis ......................................... 13-1

Braking System ..................................... 13-1

Solid Construction Body Shell ............... 13-1

Windows ............................................... 13-1

Insulation ............................................... 13-1

Front Panel and Gas Bottle Locker Door13-1

Awning Channel .................................... 13-1

EQUIPMENT LIST ................................ 14-1

Rallye .................................................... 14-1

WIRING DIAGRAM - RALLYE ............. 15-1

Road Lights - Rallye .............................. 15-2

GENERAL QUESTIONS ...................... 16-1

GLOSSARY .......................................... 17-1

SERVICE DOCUMENTS ...................... 18-1

NOTIFICATION OF CHANGE OF

OWNERSHIP ........................................ 19-1

NOTIFICATION OF CHANGE TO

NAME AND ADDRESS ........................ 20-1

USEFUL ADDRESSES ........................ 21-1

INDEX ................................................... 22-1

CONTENTS-3

CONTENTS

CONTENTS-4

INTRODUCTION

WELCOME AND
INTRODUCTION

Congratulations on choosing an Compass
Touring Caravan.

This Owner’s Handbook has been prepared
for your guidance to help you derive the
greatest amount of pleasure from the use of
your caravan and your leisure time. We
strongly recommend that you read this guide
thoroughly so that you are fully aware of all
the caravan’s features, equipment and
systems.

Additional information and detailed appliance
instruction manuals are also contained in
your Owner’s Information Pack which can be
found within the kit box supplied with your
caravan.

Your new caravan has been designed as a
recreational vehicle and is intended for
recreational use only. It is not intended for
business, hire use or for permanent
habitation. Compass accepts no liability if
the caravan is used for any purpose other
than recreational/holiday use. Any use
other than recreational/holiday use will
invalidate your warranty.

Your caravan has been designed for towing
behind a normal motor car. Additional care
should be exercised when towing with a 4x4
because of the ‘off-road’ nature of the
suspension. Owners should not tow their
touring caravans with commercial vehicles.
When selecting a towing vehicle it is
recommended that you consult the Caravan
Towing Code, which is available from the
NCC.

By following the instructions provided in this
handbook and maintaining your caravan in a
first class roadworthy condition, you are sure
to have many years of carefree use.

To ensure the very best quality and reliability
all touring caravan designs and new
developments are rigorously tested.
Therefore, Compass will accept no liability or
uphold the warranty if the caravan is altered
or modified in such a way that would
adversely affect the reliability.

Please note: It is a condition of your
warranty that the caravan must have an
“annual service” carried out by an Compass

approved Retailer / Service Centre or NCC
Approved Workshop or NCC equivalent
standard as set out in this handbook and a
record is kept. Pages are provided in the back
of this guide, for your assistance.

A Compass Approved Retailer / Service
Centre will be able to supply any replacement
parts for your caravan, should the need arise,
and in most cases any accessories you may
require.

Please note: It is not possible to purchase
replacement parts direct from Compass.

Changing market and supply situations may
prevent us from maintaining the exact
specification details in this guide and we
therefore reserve the right to alter
specifications as materials and conditions
demand.

Enjoy your new caravan

Model Year Designation

All Touring caravans manufactured by
Compass are designated by their model year.
The 2016 model year runs from 1st
September 2015 to 31st August 2016.

Compass Technical Approvals

All Compass Caravans have been European
Commission Whole Vehicle Type Approved via
the Vehicle Certification Agency (VCA).

In order to ensure your new caravan is safe to
use, Compass are members of and have been
inspected by the following bodies.

NCC operate a certification scheme to ensure
compliance with the European safety
standards for caravans.

National Inspection Council for Electrical
Installation and Contracting (NICEIC) who
carry out an annual inspection of Compass
electrical installations within caravans.

Gas Safe Register™ approved installers carry
out an annual inspection to ensure that the
gas installations carried out by Compass fully
comply with all relevant regulations and
standards.

Compass has also obtained ISO9001:2015
accreditation and this is audited by SGS UK
Limited.

1-1

INTRODUCTION

1-2

GENERAL SAFETY

GENERAL SAFETY

Please read before using your new
caravan.

In order for you to get the most out of your
new Compass caravan it is necessary for you
to be aware of the following:
(i) Do not obstruct ventilators and clean

them regularly, it is advisable to clean
and check all the ventilators annually for
blockages and where necessary rectify
any blockages found.

(ii) Inspect the high pressure flexible gas

hose (available from your retailer)
regularly for deterioration and renew as
necessary, with an approved type, in
any case no later than the expiry date
stated on the hose.

(iii) Ensure the gas supply and all

appliances are turned off before towing
your caravan.

(iv) If your caravan has been fitted with a

gas BBQ point it must be only used for
its intended purpose. Do not use a gas

barbeque within an awning.

(v) Never use portable cooking or heating

equipment inside your caravan. Do not
use your fitted cooking equipment as
heating at any time.

(vi) Never allow modification to your gas or

electrical system unless qualified
persons carry them out. All modification
to the gas system should be carried out
by a Gas Safe Register™ approved gas
fitter. Any modifications carried out on
the electrical system must be carried
out by an electrician on the roll of the
NICEIC or be a member of the ECA.

(vii) If you suspect there is a gas leak please

open all the windows then vacate the
caravan. Turn off the gas container if
safe to do so, then contact your nearest
Compass Retailer to arrange for them
to check the gas system.

(viii) In the interest of safety, replacement

parts for an appliance should conform
to the appliance manufacturer’s
specifications and must be fitted by
them or an authorised agent.

(ix) It is recommended that you provide a

dry powder fire extinguisher complying

with ISO 7165 of at least 1KG capacity
by the exit door and a fire blanket next
to the cooker. Ensure you read the
‘advice to occupier label’ fitted to your
caravan usually found on the inside of
the wardrobe door.

(x) Never exceed your caravans Maximum

Technical Permissible Laden Mass.
(see Caravan Towing Vehicle Weight
Ratio)

(xi) The laden nose weight for your caravan

should not exceed the lower of the
following:

•Towing vehicles maximum nose
weight

•Tow bar maximum nose weight

• The caravan’s maximum nose weight.

(xii) Ensure heavy and large items are

secured before towing your new
caravan to reduce the risk of damage
being caused while the caravan is in
motion.

(xiii) Pull out worktop extensions, where

fitted, are only designed to take a
maximum weight of 6kgs.

(xiv) Where high level bunks are fitted, care

should be taken when used by children.
The protection against falling out must
be in place when the bunk is used.

(xv) When your caravan is connected to

your towing vehicle it should be level or
slightly nose down.

(xvi) When your caravan is loaded to its

MTPLM and the weight distributed in
accordance with the handbook, your
caravan is designed to be towed at a
maximum speed of 100kmh/60mph.

(xvii) It is illegal to tow your caravan whilst

it is occupied.

(xviii) If your caravan is fitted with a lift up

bunk it is designed for a maximum
weight of 11 stone and is not suitable
for children under 3 years old without
supervision.

(xix) Do not leave children under 14 years of

age unattended in your caravan.

(xx) Your vehicles MIRO is calculated with

no water on board. To travel with water
you must take account of the water in
your vehicle payload. 1 litre of water =
1Kg.

2-1

GENERAL SAFETY

VENTILATION

All caravans manufactured by Compass are
ventilated at both high and low level in
accordance with BSEN 721 Safety
Ventilation.

High-Level Ventilation

This is always provided by fixed ventilation
within the fitted roof skylight. These roof
skylights should be cleaned annually by use
of a small brush to remove any dust that may
have accumulated around the mesh fitted.
On some roof skylights the mesh can be
easily removed to aid cleaning. On fan­assisted roof skylights it is essential that the
fan is switched off prior to cleaning.

Low-Level Ventilation

Low level ventilation is provided within the
living area of your new caravan and these
can be identified by the fitting of a black
cover to prevent them from being obstructed.
This cover must not be removed. In order to
clean the ventilator, remove the cover by
undoing the two screws and clean using a
small brush. It is essential that the cover is
replaced once cleaning is complete.

Ventilation in Separate Bedrooms

In caravans with separated sleeping areas,
separate ventilation is required and is
provided via a roof skylight at high level and
a ventilator at low level within a bed box or
under the fixed bed.

Gas Dispersal Holes

All appliances and gas taps have a gas
dispersal hole nearby. It is essential that
these are not blocked or made ineffective.

Petrol/Diesel Fumes

The fitting of a tail pipe to your exhaust will
reduce the possibility of fumes entering your
caravan through the front fixed ventilation
points.

FIRE SAFETY

Fire Extinguishers

It is recommended that a 1 kg minimum
capacity dry powder fire extinguisher be
carried inside your caravan at all times. A
pan fire must not have an extinguisher aimed
at it, but must be smothered with a fire
blanket.

In Case Of Fire

(i) Get everyone out of the caravan as

quickly as possible using whichever exit
is quickest including windows. Do not
stop to collect any personal items.

(ii) Raise the alarm. Call the fire brigade.

(iii) Turn off the gas container valve if safe to

do so.

Fire Retardant Foams

All caravans are equipped with either
Combustion Modified High Resilient
(C.M.H.R.) foam cushions or sprung
mattresses and fire retardent fabric. All
furnishings and fabrics used by Compass
comply with the Furniture and Furnishings
(Fire Safety) Regulations. In addition all
upholstery is made of fire retardant fabric.

Escape Paths

Your new touring caravan has been provided
with escape paths to be used in the event of
an emergency. One of which is always the
main habitation door and others are the large
windows to be used where necessary. Care
must be taken when exiting via a window due
to the potential drop to ground level.

IMPORTANT: Your attention is drawn to
the notice affixed in the caravan’s
wardrobe advising on fire prevention,
ventilation and what to do in case of fire.

2-2

GENERAL SAFETY

YOUR CARAVAN PAYLOAD
EXPLAINED

Definitions

Plated maximum technical
permissible laden mass (PMTPLM)

As specified by Compass and in compliance
with the European Directive on Masses and
dimensions of vehicles.

Actual MTPLM

Maximum mass of the vehicle, which takes
into account operating conditions including,
factors such as the strength of materials,
loading capacity of the tyres etc.

Mass of the caravan in running
order (MIRO)

This is the weight of your caravan as it
leaves our factory plus the following:

A mass of 10kgs per gas cylinder, the
cylinder number is equal to the number
of connections provided at the regulator.

Personal effects payload (PEP)

This is calculated by the following formula:

10L + 10N + 50
L is the body length of the caravan in
meters.
N is the number of berths.
50 is for normal equipment carried in the
caravan, a sample list is given below.

Kettle ................................... 0.5kgs

Bed linen ................................. 6kgs

Crockery ................................. 5kgs

Saucepans .............................. 3kgs

Wastemaster ........................... 6kgs

Aquaroll (empty) ..................... 5kgs

Waste bin ................................. 1kg

Cutlery .................................... 2kgs

To ilet fluid etc ....................... 2.5kgs

Battery .................................. 25kgs

Optional equipment payload (OEP)

This is an amount of weight provided by us
for factory fitted options.

Please note: Any options fitted by the
retailer will reduce the overall payload
available to the customer.

User Payload is the sum of the PEP and the
OEP.

Note: It may be possible to upgrade your
Plated MTPLM to the Actual MTPLM up to
the caravan being 3 years old, there is an
administration fee for this service.

Note: Please ensure you never load your
caravan above the plated MTPLM.

Note: Please take care to ensure you have
allowed for the mass of all the items you
intend to take in your caravan.

2-3

GENERAL SAFETY

2-4

PREPARING FOR THE ROAD

PREPARING FOR THE ROAD

CARAVAN TOWING VEHICLE
WEIGHT RATIO

This ratio has a major influence on stability. It
is recommended that:

(i) The laden nose weight for your caravan

should not exceed the lower of the
following:
*Towing vehicles maximum nose

weight,

* The caravan’s maximum nose weight,

is 100kgs.

(ii) The actual laden weight of the caravan

should always be kept as light as
possible. The lighter it is whilst being
towed on a road, the safer the outfit
combination will be.

(iii) What you are able to tow is dependent

on your driving licence.

(iv) If you are a B licence holder you can

only tow a car/caravan combination of
total weight not exceeding 3500kgs and
the cars kerb weight must be greater
than the caravans plated MTPLM.

Note: It is strongly recommended that
the caravan plated MTPLM should not
exceed the cars kerb weight.

(v) If you hold a B + E licence you can tow

up to a combination weight of 7000kgs.

(vi) The greater the actual laden weight of

the caravan in relation to the kerb weight
of the towing vehicle the more careful
and experienced the driver needs to be
and the lower the speed at which
instability could occur.

WARNING: It is strongly recommended
the loaded weight of the caravan does not
exceed the kerb weight of the towing
vehicle.

LOADING

Always lower and secure the jockey wheel
and the four corner steadies (with the brace
provided) before entering the caravan. This
will ensure that the caravan does not tip up
when you are inside.

Please note: Corner steadies should not be
used as a jacking or levelling device.

Internal Loading & Checks

When loading your caravan it is advisable to:
(i) Distribute items evenly over the axle and

as low as possible to optimise road
holding and achieve the best possible
braking effect.

(ii) Do not overload on one side as this will

cause the caravan to lean and affect the
road holding and stability.

(iii) Do not stow tins, bottles or heavy items

in overhead lockers when towing.

(iv) Loose articles should be stowed

securely to avoid movement and
possible damage.

(v) Ensure that all lockers, cupboard doors

and showers doors are closed and room

partitions are secured.
(vi) Secure all bunks (if appropriate).
(vii) Store the main dining table in its transit

position.
(viii) Set the refrigerator for 12V operation if

any fresh food is stored in it and ensure

the door is locked.
(ix) Fully close and lock all windows and

rooflights. Never tow with windows on

night setting.
(x) Leave all curtains and blinds open to

prevent damage in transit. If your

caravan has a rear window this may aid

visibility.
(xi) Ensure you remove all items from the

microwave and cocktail cabinet before

towing.

3-1

PREPARING FOR THE ROAD

External Loading & Checks

(i) Gas cylinders should only be stored,

correctly positioned, and secured in the
gas bottle locker. The gas should be
turned off.

(ii) The leisure battery is stored and

secured in the battery locker box, set
into the tray provided and secured.

(iii) Any external connections (battery

chargers, connecting cables etc), should
be disconnected and stowed.

(iv) Check that all exterior locker doors are

secure and locked.

(v) Secure and lock the main caravan

entrance door.

PRE-TOW CHECKLIST & HITCH-UP

Having loaded the touring caravan and
secured the lockers and main entrance door:

(i) Check touring caravan wheel bolts are

torque tightened to the required level
(See Index - Changing a Wheel).

(ii) Check tyre pressures (Refer to the

Technical Data Sheet) and tyre condition
for roadworthiness.

(iii) Ensure the jockey wheel is down, in

good contact with the ground, clamp
tightly secured, and the caravan
handbrake is fully on.

(iv) Wind up the corner steadies.

(v) Reverse the car close up to the

caravan’s hitch. It is advisable to seek
assistance to guide you so that the car
tow ball aligns with the caravan’s hitch.
(Use of the caravan handbrake is
advised. Extreme caution should be
taken if manoeuvring the caravan down
hill or on wet, slippery surfaces).

(vi) Make sure the jockey wheel height is

sufficient for the hitch head to clear the
towing vehicles tow ball.

(vii) Manoeuvre the hitch head over the tow

ball and lower the jockey wheel using
the winding handle, until the hitch head
opening sits comfortably over the tow
bar ball.

CABLES

For peace of mind, you may wish to check
the ability of the cables to be able to cope
with towing the vehicle at extreme angles
before setting off. To do so position the
vehicle at alternate extreme angles and
check that the cables do not pull too tight, are
liable to stretch or become unplugged. No
cables should be allowed to touch the ground
as they will wear and become damaged and
ineffective.

Please note: If having followed this advice,
you feel you cannot achieve a satisfactory
cable arrangement, consult your caravan or
tow bar supplier or service agent.

Stabiliser operating instructions

1 2

Fig 1

Coupling handle (Fig. 1/Item 1), Stabiliser
Lever (Fig. 1/Item 2)

The Stabiliser lever (Fig. 2/Item 2) must be in
the uppermost position (open).

Fig 2

Fig 3

3-2

PREPARING FOR THE ROAD

Coupling

• Pull the coupling handle (Fig. 3/Item 1)
up in the direction of arrow. The coupling
mechanism has an open position ie. as
long as the AKS 3004 is not placed on
the ball, the handle will remain open. Put
the opened coupling onto the clean
towball. The handle must now make an
audible click and return to the flat
position.

WARNING: The coupling is correctly
engaged when the green edge of the
safety indicator button is visible (Fig. 4/
Item 3).

WARNING: Always ensure that the jockey
wheel is fully raised and secure before
commencing any journey.

Stabiliser Unit:

•To operate the Stabiliser (once coupled
to the towball), simple press the stabiliser
lever down as far as it will go (Fig. 4/Item

2).

Fig 4

Uncoupling

• Pull the stabiliser lever handle up as far
as it will go, open the coupling handle
and lift the AKS 3004 from the towball.
With larger nose loads, coupling and
uncoupling can be made easier by using
the jockey wheel to assist lifting.

The friction pads are pressed against the
towball and hence generate a stabilising/
damping force. These pads are therefore
subject to wear over time, however they will
have a long service life (circa. 30,000 Miles),
provided they are well maintained and kept
free of grease/dirt.

Checking the efficiency of the left/right
friction pads:

1) Couple up AKS 3004

2) Open Stabiliser lever (Fig. 5/Item1).

Fig 5

3) Close Stabiliser lever until resistance is
felt (ie friction pads are in contact with the
ball but not yet under pressure).

4) If the arrow on the arm (Fig. 5/Item 4) is
before or on the marked area (Fig. 5/Item

2) the friction pads are still as new (See
A)

5) The arrow on the arm should lie between
the marked area on the soft dock (See B)

6) If the arrow on the plate reaches or
passes the marked area on the soft dock
then the friction pads need replacing
(See C).

It is not necessary to adjust the friction pads.

3-3

PREPARING FOR THE ROAD

Manoeuvring operation

For easier manoeuvring (on campsites etc),
pull the stabiliser lever to the ‘up’ position.

Please do not use the stabiliser lever as an
manoeuvring handle. Please use the handles
on the Caravan or fit the AL-KO manoeuvring
handle to your jockey wheel (available
separately).

1) During opening or
closing, the AKS
must only be
operated by one
person.

2) Press stabiliser
lever down by hand
force only DO NOT
use your foot or an
extension bar, this
will damage the
components (Fig.

6).

3) When opening or
closing the
stabiliser lever,
please ensure your
hand does not
touch the coupling
handle - you may
accidentally trap
your fingers! (Fig. 6).

Fig 6

3-4

PREPARING FOR THE ROAD

BREAKAWAY CABLE

The law requires that any trailer with a
MTPLM (GVW) exceeding 750 kg must have
a braking system and it must work. If such a
trailer becomes detached from the tow vehicle
then these brakes must be applied
automatically by way of the breakaway cable.

This breakaway cable is an important part of
the management of the braking system and
when the trailer is built the braking system is
part of the certification process for the safe
use of the trailer - so any replacement parts
must be equivalent to the original parts fitted.
There are two types of breakaway cable in
use in the UK. One uses a spring clip (one of
the Al-Ko versions, the other uses a Karabiner
clip (available from Al-Ko and BPW).

Spring type clip

Karabiner type clip

Looking at the two clips it is easy to see that
there is a difference.

The spring clip type is designed to be hooked
back over the breakaway cable when it is
fitted to the tow vehicle and must always be
used this way.

The Karabiner type is designed to be secured
onto a mounting point on the two vehicle, it
does not need to pass back over the cable to
secure it in place (but can if necessary).

So how should the breakaway cable be
secured to the tow vehicle? In the absence of
specific advice from the manufacturer/supplier
follow these simple guidelines:

Fixed tow ball systems

The cable with spring clip should be passed
behind the towbar assembly (where cable
length is sufficient) and then clipped back on
itself. The cable should be in as straight a
path as possible to ensure correct operation.

Where there is insufficient cable length then
the cable should pass around the base of the
tow ball and then be clipped back on itself.

Detachable tow bar systems

Vehicles with a detachable tow bar system
may have a securing point provided on the
tow bar assembly. This securing point should
be part of the towbar assembly fitted to the
tow vehicle but this securing point may not be
large enough to allow the spring clip type
fastener to pass completely through, do not
be tempted to clip onto the securing point
directly. Where this is the case, or where
there is no hooking point provided, then the
cable should pass around the tow ball
assembly and then clipped back on itself.

Where the towbar provides a securing point
and a Karabiner type fastening is provided,
then this can be secured to the securing
point. Make sure that it is completely closed
to ensure that it operates correctly.

Be careful to check that the cable does not
sag so much that it could drag on the ground

- if it does it may become damaged or catch
on debris on the road surface. Also ensure
that the cable is long enough to allow for any
sharp turns, otherwise the cable may
inadvertently apply the trailer brakes and this
could cause damage to the brake
components.

Remember to check the breakaway cable for
any signs of damage. The cable is designed
to apply the trailer brakes and then snap
once the brakes are applied so any damage
may result in premature failure and the
brakes not being properly applied.

And ... remember ... Many inadvertent
detachments occur at low speed - normally
as a result of the hitch head not being
engaged properly onto the tow ball assembly.
A low speed detachment may not result in the
breakaway cable operating properly - so
ALWAYS check that the head is fully secure
before setting off.

3-5

PREPARING FOR THE ROAD

3-6

TOWING AND DRIVING

TOWING AND DRIVING

REVERSING

It is advisable to have a second person
assisting when reversing the caravan.

Start practising by choosing a left-hand bend
for ease. Reverse slowly; turning the wheel,
initially the opposite way to the direction you
want the caravan to go.

Now the front of the caravan is nudged out
and is moving the rear in the intended
direction. Take care not to hit the caravan
with the car!

Midways through the manoeuvre, when the
caravan is correctly angled, reduce speed to
a crawl and gradually apply opposite lock.
Make the car follow the caravan round then
finally straighten up.

Please note: Proficiency at reversing can
only be achieved with practice.

SPEED LIMITS

•Always adhere to the speed limits in
force.

• When national speed limits apply, when
towing on a single carriageway, the
speed limit is reduced to 50mph. Dual
carriageway and motorways, the speed
limit is reduced to 60mph.

SETTING OFF

(i) Pull away smoothly in the towing

vehicle. Allow more engine speed to
produce the power to move the
additional weight of the caravan.

(ii) Avoid wear and tear on the clutch and

transmission by taking extra care not to
‘ride’ the clutch.

(iii) Change gears smoothly. Try not to jerk

the clutch.

CARAVAN HANDLING

(i) Allow for the caravan being wider than

the car. Ensure you have a clear view
to the rear. This may require the fitting
of extended mirrors for towing your
caravan.

(ii) Give yourself more room when

cornering to ensure your caravan
wheels do not strike the kerb.

(iii) When passing other vehicles, allow

more than the normal clearance for
driving solo.

(iv) Allow longer to obtain a fast enough

speed to pass other vehicles.

(v) Allow for the vehicle being twice its

normal length. Do not suddenly swing
out.

(vi) Carry out all manoeuvres as smoothly

as possible.

(vii) Use the wing mirror to check the

caravan has clearly passed other road
users when overtaking and changing
lanes.

(viii) Adverse weather conditions may affect

the steering and braking characteristics
of your caravan.

Fig 4-1

4-1

TOWING AND DRIVING

MOTORWAY DRIVING

Important Points:

1. Caravans may not be towed in the
outside lane of a three or four lane
motorway.

2. Reduce speed:
a) In high or cross winds
b) Downhill
c) In poor visibility

3. High sided vehicles cause air buffeting,
so extra care must be taken when
passing or being passed. As much space
as possible should be given to avoid the
drag created by the high sided vehicle.

4. When going uphill, change gear in good
time. If your car is running short of power
or is behind a slower vehicle, keep well
into the nearside and out of the way of
other vehicles. Remember that some hills
can be ascended with relative ease often
pose an unexpected challenge if you
come to a standstill in traffic and then
have to re-start from scratch.

5. When going downhill, take extra care to
ensure you do not gain speed. This can
be avoided by changing down a gear and
reducing speed as you approach the
slope. Don’t leave this gear change too
late. Using low gears throughout the
descent will reduce the strain on the car’s
brakes. For automatics, you may need to
manually change to a lower gear in
anticipation of the effect caused by the
gradient change.

TOWING COVERS

We do not recommend that you tow with
covers on as it can obscure the road lights
fitted.

Tyre and wheel checks

Tyres are an essential part of the safe use of
your caravan and it is important that they are
properly maintained to make sure that they
do what they are intended to do - carry the
load and grip the road as well as bringing you
and your caravan to a safe stop.

So how do we know we have the correct
tyres for our caravan and how do we know
that they are still safe to use?

When your caravan was first manufactured
the tyres fitted were chosen because they
would carry the load that the caravan was
designed to carry.

Note that it may be possible to increase the
maximum technically permissible laden mass
(MTPLM) of the caravan depending on the
capacity of the chassis but it is essential that
the tyres are checked to verify that they are
suitable for the extra loading if this option is
taken. If their loading capacity is less than the
rating necessary for the increased MTPLM,
they will need to be replaced.

Detailed information on the load and speed
rating is marked on the side of the tyre.

Looking at the tyre not only tells us that they
are the right ones for the leisure vehicle, it
also tells us how old the tyre is. It is strongly
recommended that tyres are renewed when
they are five years old and certainly by seven
years. The tyre data is only shown on one
side, so it may be necessary to check the
information on the hidden side.

It is unlikely that caravan tyres will wear out
before they reach the end of their
recommended life, but all tyres deteriorate
over time due to the effects of ultra-violet
radiation and atmospheric ozone, so whilst
the tyre may still seem to be in good
condition with plenty of tread wear left, there
is an increased risk of sudden failure and
they need to be changed due to ageing.

Where the recommended tyre pressure is 50
psi or more, extra care should be observed
as running at such high pressure can make
them more susceptible to wear and damage.

Many of the tyres checked out on the road in
Police checks are in a dangerous condition
and using tyres like this increases the
potential for a tyre failure / blow out or other
incident and could result in a fine and penalty
points being added to your licence.

Check your tyres for cuts / lumps, crazing
and cracks as well as wear (both on the
outside and inside walls) - don’t forget to
check the pressures when the tyres are cold.

For further information about tyres see
www.tyresafe.org/tyre-safety/caravan-tyre­safety

4-2

ARRIVING ON SITE

ARRIVING ON SITE

CHECK SITE REGULATIONS

On arrival at a site, you should always check
the site regulations. This will help avoid any
unnecessary conflict with site management
and other site users.

WARNING: Care has to be taken to
prevent grounding when traversing ramps
or other ground obstacles.

SELECTING A PITCH

Carefully select where you wish to place your
caravan. The site should be as level as
possible, preferably not under or near trees,
well drained and away from possible boggy
areas. Consider how you will move the
caravan when it is time to leave the site. On
sloping ground it is better to pitch facing
downhill, especially during wet weather.

SIDE-TO-SIDE LEVELLING

A quick glance at your pitch should tell you if
you are likely to need side to side levelling
i.e. levelling across the axle. On uneven
ground lateral levelling is accomplished by
the use of a leveller jack or ramp and a spirit
level placed ‘across’ the caravan floor (not
supplied).

Leveller Jack

Place the leveller jack, folded flat, in front of
the wheel needed to be raised to level the
axle. Tow the caravan onto the leveller jack
and adjust the height until the spirit level
shows that the caravan is laterally level.

Ramp

(i) Reverse onto your pitch about 30cm

(12") further back than you wish to end
up.

(ii) Then place the levelling ramp in front of

the wheel that needs to be raised.

(iii) Place a spirit level parallel to the axle on

the A-frame or just inside the caravan
door.

It helps to have two people at this point. One
should drive the car very slowly forward
moving the caravan wheel up the ramp, and
the other should indicate when the spirit level
bubble is in the middle.

Whichever method you use, and once level:
(i) Apply the caravan handbrake and chock

the caravan wheel if necessary.

(ii) Lower the jockey wheel to ground level

before unhitching. (See index
uncoupling)

(iii) If necessary use a load spreader, such

as a big foot or alternative suitable
device.

You should then park your car, usually next to
the caravan furthest away from the door side.

Please note: On upward facing pitches when
the hydraulically damped drawbar of the hitch
becomes fully extended, it will be necessary
to compress the drawbar slightly in order to
achieve a clean’ unhitching. With the caravan
brake on, reverse the towing vehicle about

2.54cm (1") to release hitch lock tension and
using the jockey wheel adjustment, unhitch
the caravan as previously described.

FRONT & BACK LEVELLING

This should be done only when the lateral
levelling is complete.

(i) Place the spirit level pointing front to

back just inside the caravan door or on
the A frame.

(ii) Then raise or lower the jockey wheel

until the caravan is horizontally level.

Please note: If there is a significant front to
back slope, you may need to place a block
under the jockey wheel.

(iii) Next, wind down the corner steadies

onto load spreaders (blocks of wood a
minimum of 15.25cm (6") square or ‘Big
Foot’ steady attachments) until they are
firmly set against the ground.

Please note: It is possible on very uneven
sites that when fully extended blocks may be
required under the corner steadies to achieve
this. It is important that the caravan is
correctly levelled to ensure the correct
working of the refrigerator, cooker etc.

(iv) Now that your caravan is level, place the

caravan step in front of the door
ensuring that it is stable and safe to use.

5-1

ARRIVING ON SITE

PARKING ON A REVERSE-SLOPING
SITE OR STEEP HILL

For successful parking on a reverse slope or
steep hill, the operator need only apply the
handbrake with one hand while gently but
purposely inching the caravan a small
distance backwards with the other.

CAUTION:

first
brace provided. Corner steadies should not
be used as a jack. Take care not to lift the
caravan wheels.

ENTERING AND EXITING THE
CARAVAN

Due to the height to the entrance door, it is
strongly recommended that you use a step to
enter and exit your caravan. A suitable step is
provided with your caravan and can be found
within your kit box. Please ensure your step
is placed in front of the entrance door and is
on sound and level ground before use.

Never enter the caravan without

lowering the four corner steadies with the

5-2

GETTING STARTED

GETTING STARTED

You have arrived at your destination and now
want to start to enjoy your new Compass
caravan. The following is a step by step
guide to connecting your services and getting
everything in your caravan working.

ELECTRICITY

Power Supply Charger

Your caravan is fitted with a power supply/
charger. This will charge the caravan battery
“not supplied” when fitted and also power the
12V systems in your caravan.

It is recommended that you always carry a
leisure battery.

The Charger is fully automatic and will not
overcharge the leisure battery.

12v Systems:

Your caravan is fitted with an automatic
system for selection of power.

When connected to the 230V site supply the
automatic Power Supply/Charger will charge
the leisure battery and the 12V systems.

When connected to the car (always
disconnect 230V supply), the system
automatically switches to the car supply.

When the towing vehicle’s engine is running
and the caravan’s 13 pin plug is connected,
the internal 12 volt power supply in the
caravan is turned off and all internal lights will
go out. The only 12 volt power left
operational within the caravan is the fridge
and the battery charger.

GENERATOR/CHARGER

When connecting to a generator, always
switch off the RCD (residual circuit device),
start the generator and allow running for a
few minutes to stabilise. When this has
happened, switch the RCD to the ON
position.

ELECTRICITY MAINS SUPPLY

Your caravan’s main electrical installation is
designed to run on 230V at 50 hertz AC
supply.

CONNECTING TO MAINS SUPPLY ON
ARRIVAL AT SITE

Before connecting the caravan installation to
the mains supply, check that:

(i) The mains supply is suitable for your

installation and appliances, i.e. whether
it is AC or DC and whether it is at the
correct voltage and frequency.

(ii) Your caravan is properly earthed. Never

accept a supply from a socket outlet or
plug having only two pins, or from a
lighting outlet.

(iii) Any residual current device (earth

leakage circuit breaker) in the mains
supply to the caravan has been tested
within the last month. In case of doubt,
consult the site owner or their agent.

(iv) Make sure that the switch at the site

supply point is off and that all electrical
equipment in the caravan is switched off
by ensuring your caravan mains
isolating switch on the MCB (miniature
circuit breaker) is in the ‘OFF’ position.

ELECTRICAL WARNING

Attention: Always disconnect the
electrical connector between the towing
vehicle and the caravan before
connecting a mains electric supply to the
caravan and before charging the caravan
battery by any other means.

Once the above checks have been made:

(v) Open the battery box on your caravan

and insert the female connector of the
mains connection cable supplied with
your caravan into the inlet within the
battery box as shown below.

(vi) Locate the site supply and remove any

cover from the socket outlet provided at
the supply point. Insert the male plug at
the other end of the flexible orange
supply cable. Switch on the main switch
at the site supply point (if appropriate).

6-1

GETTING STARTED

WIRING OF CONNECTING CABLE AND CARAVAN MAINS INLET

WARNING: It is essential that connections are made exactly as shown. If terminal
markings are not in accordance with the above diagram they must be ignored.

(vii) Place any surplus cable under the

caravan. Ensure that the surplus cable is
not coiled up as it could overheat.

(viii) Now switch on the mains isolating switch

within the caravan, this can be found on
the main consumer board, normally
located within the nearside front bed
box.

(ix) Check the RCD is working by pressing

the test button. Once pressed all
electrical lights and appliances should
cease to operate. Reset, and then check
the electrical system is operational.

(x) Finally in order to get your 12V system

operational, ensure the 12V switch is in
the ‘ON’ position. Refer to index for
further details on the control panel fitted.

DISCONNECTING MAINS SUPPLY
WHEN LEAVING SITE

(i) Switch ‘OFF’ at the caravan mains

isolating switch.

(ii) Remove the male plug from the site

supply.

(iii) Disconnect the female plug from the

caravan and store the cable in an
appropriate locker.

OVERSEAS ELECTRICAL
CONNECTION

Please note: Connection to a mains voltage
supply OVERSEAS requires particular
attention.

Care must be taken when connecting
supplies abroad since the supplies can be of
REVERSE POLARITY.

The significance of REVERSE POLARITY is
that when equipment is switched off, it may
not be electrically isolated. The only certain
way of making equipment safe is to unplug it.

A means of checking the polarity of the mains
supply when overseas is recommended.
There are available several proprietary
makes of equipment for the purpose.

If it can be achieved, it is preferable to
connect live to live, and neutral to neutral to
maintain full electrical protection.

CHECK all caravan equipment is set-up to
accept the site supply before actually
switching on.

6-2

GETTING STARTED

GAS SAFETY ADVICE

In the event of a suspected gas leak the gas
must be turned off using the isolation valve
on the gas bottle. A competent gas fitter
should then check the system before it is
used/reused.

Regularly check flexible gas hose, joints and
connections for tightness. Finally, make sure
that each gas appliance is working efficiently
to the recommendations of the appliance
manufacturers.

See Index - Ventilation

FACTS ABOUT LPG

• LPG is not poisonous.

•Bi-products are harmless.

• LPG is dangerous if all air and oxygen is
excluded.

• LPG has been given a smell by the
manufacturers in order to identify leaks.

• The gas is heavier than air and therefore
sinks to the lowest point.

AWNING SPACES, LPG AND
APPLIANCE EXHAUST

There is no danger of pollution of an
enclosed awning space from the LPG
exhaust from a refrigerator venting into it.
Space heaters may produce sufficient
exhaust to pollute the awning space, if it is
totally enclosed, from a general comfort,
smell and hygiene point of view. In extreme
cases there could be a build up of carbon
dioxide to a dangerous level. Caravan
owners are advised to allow some fresh air
circulation in the awning space when such
appliances are in use.

Please note: Ventilation holes must be clear
at all times.

LPG GAS SYSTEM

Compass do not recommend the use of any
external cylinders. All cylinders in use should
be within the gas locker provided. If you wish
to utilise a larger cylinder and have this
outside the gas locker then the connecting
hose must not exceed 750mm.
It is recommended that no flammable
material is stored or placed within 300mm of
any open flame. You are advised not to use
any additional gas appliances outside your
caravan.

Please ensure that you have read the
operating instructions for each gas appliance
contained in your Owners Information Pack.
Please ensure that any gas hose left
unconnected is protected from dirt or other
foreign bodies entering the hose.

WARNINGS

• Fresh air circulation should be
allowed below the caravan when
appliances are in use and when flues
terminate below the floor to allow free
evacuation of the products of
combustion. At least three sides of
the underfloor space should always
be kept open and unobstructed
especially by snow. Do not make any
additional openings in the floor.

• Outlet sockets located within the
caravan should only be used with a
dedicated appliance and not an
independent unit.

• No appliance shall be used outside
when connected to an internal outlet.

• Maintain adequate spacing of
combustible materials from sources
of heat.

• Do not use additional independent
gas appliances inside the caravan.

6-3

GETTING STARTED

GAS SUPPLY

Your caravan is designed to operate using
either propane or butane liquefied petroleum
gas at 30M/bar. Gas can be obtained from
your caravan dealer. Your caravan is
designed to accept a maximum 2 x 6kg BP
Light gas bottles.

Connection

Make sure that heating and cooking
appliances and gas cylinders are switched
off.

Each gas appliance is connected to its own
gas isolation tap under the cooker. These are
identified on the tap via a label. Below is a
key to identify each label.

To operate the tap the arrow on the tap
shows the direction of flow for the gas. The
arrow should be pointing towards the
appliance for the appliance to operate. There
will be a small label next to the bank of taps
under the cooker, which is also reproduced
below:

Water Heater

Space Heater

Refrigerator

Cooking Appliance

Hob

Gas On/Off

Changing a gas cylinder

Before commencing to change a gas cylinder
ensure that the valve on the cylinder is turned
fully off. Turn off all gas operated appliances.

Remove the gas hose from gas cylinder.
Before refitting a gas cylinder, ensure that all

gas operated appliances are turned off ­particularly after winterisation. Ensure all
connections are secure.

When the cylinder is connected please
ensure that the high pressure hose is not
placed under any strain.

WARNING: If cylinders other than those
recommended are used, ensure that the
cylinders are adequately supported, do
not block ventilation openings and cannot
cause damage to fixtures and fittings
located in the compartment.

Auto Changeover Gas Regulator

The Whale Auto
Changeover Gas
Regulator, Type 924N
has been specially
designed to supply a
caravan or motorhome
gas installation in
compliance with the
requirements of annex
D of standard EN

12864. Supply
pressure for
appliances is
standardised at 30 mbar for the whole of
Europe.

Note: Not suitable for use in caravans or
motorhomes when the vehicle is in transit.

WARNING: This product is designed for
use with all liquefied petroleum gases:
propane, butane and LPG.

LPG is highly flammable.

Important: In the following cases, shut off

the cock on the cylinder IMMEDIATELY and
contact your dealer or Whale Support +44
(0)845 217 2933:

6-4

GETTING STARTED

• Abnormal combustion at the burner(s) of a

gas appliance (flames too high or too low)

• Smell of gas

• Outbreak of fire

A planned maintenance schedule of regular
inspection is recommended, replacing
components as necessary.

We recommend the gas regulator unit be
replaced every 10 years from the date of
manufacture.

Instructions for use

The two inlets of the regulator are to be
connected by means of two high pressure
hoses complying with the specfications of
Standard EN1949.

Putting into <<service>> Figure 1.

• After having checked that the indicator

remains green in the two positions of the
knob, turn the knob so that the arrow is
facing to the right or the left. The arrow
on the knob will indicate the cylinder in
<<service>> use.

Operation of the <<reserve>> Figure 2.

• The indicator is red which means that the

cylinder in <<service>> has run out. It is
now empty and the installation is
operating on the <<reserve>> cylinder.

Replacing the empty cylinder, Figure 3.

• Turn the knob halfway. The cylinder that

was previously in <<reserve>> will
become the cylinder in <<service>> the
indicator will turn green as usual. If it
stays red, this means the system has
been operating on the <<reserve>>
cylinder for too long and that this one is
also empty. It will therefore be necessary
to change both cylinders.

• Close the tap on the empty cylinder.

Disconnect the cylinder.

• Connect the full cylinder. Check that the

connections are properly closed and that
there is no leakage by using leak
detection fluid. The indicator must stay
green.

After carrying out a check, reposition the
arrow on the cylinder previously in use in
order to empty it. The new cylinder is now the
<<reserve>> cylinder for the system.

6-5

GETTING STARTED

CAUTION: It is strongly recommended
that only Gas Safe Register™ approved
gas fitters carry out any work on your
caravan gas installation.

High Pressure Gas Hoses

You should only connect to this regulator
using a length of approved high-pressure
hose not exceeding 450mm from the gas
cylinder to the regulator. These approved
high-pressure hoses are available from your
Compass Retailer. These hoses are
connected using screw thread fittings, which
will make a seal if connected and tightened
using a spanner. Once the hose is securely
connected turn on the gas tap above the
regulator, then turn on the gas bottle to allow
gas to flow into the caravan.

In order to make all your caravan gas
appliances operational it is necessary to
open each appliance gas tap as detailed in
previous column. All your gas appliances
should now be operational. Instructions on
how to use each appliance are detailed later
in your handbook.

WARNING: Aerosols and highly flammable
liquids must not be stored in the
compartment behind, or adjacent to, any
gas appliance. Some industrial LPG
appliances operate at high pressure and
require a ‘high pressure’ regulator. This
often has an adjusting handle on it.
NEVER use such a regulator on a caravan.

Ventilation holes must be clear at all
times.

6-6

GETTING STARTED

WATER SYSTEM

High Flow Watermaster Pump with
Intelligent Control (IC)

The Watermaster IC unit is a means of
control for the Whale Watermaster high flow
system, which allows it to operate without the
need for pressure switch adjustment. It offers
three key features, eliminates rapid water
pulsation, ensures that the pump turns off at
low battery voltages and in a run-dry situation
when the water supply runs out.

Installation

Please note - The manufacturer cannot be
held responsible for claims arising from
incorrect installation, unauthorised
modification or misuse of this product.

Before installing, please check that the
submersible pump can reach the bottom of
the water container and that there is access
to the back of the socket.

To connect the IC Control Unit (back
of socket)

Step 1 - Switch off the 12V d.c. supply at the

main panel (isolator switch)

Step 2 - Unplug the spade connections on

the water inlet socket - ensuring
that you note the order of wires for
reconnection with the Watermaster
IC (See Fig 1 and Fig 2).

Fig 2 Wiring connections Watermaster socket

Step 3 - Unscrew and remove the pressure

switch adjusting screw and locking
nut (see Fig 2)

Step 4 - Remove securing screw (see Fig 3)

Fig 3 Preparing Watermaster socket for
connecting Watermaster IC and removing the
securing screw

Fig 1 Watermaster IC features

Step 5 - Take Watermaster IC and place

countersunk screw into screw holes
(see Fig 4)

Fig 4 Place securing screw into Watermaster IC

6-7

GETTING STARTED

Step 6 - Plug Watermaster IC onto socket

(see Fig 5) and tighten screw (NB -
Do Not Overtighten)

Fig 5 Insert screw into Watermaster IC

To connect the plug and pump kit

Priming:

Step 1 - Place pump into a full water

container (Fig 6).

Fig 6 Installing and callibrating the system

Step 2 - Insert plug into wall socket and

close lid to lock plug in place.

Step 3 - Adjust dust cover over opening in

container (Note: dust cover should
not be secured to water container
as air must be allowed to enter
container to replace water being
pumped out).

Step 4 - Switch on 12 volt supply at main

panel (Isolator switch) - the pump
should start to run.

Step 5 - Open one cold tap (eg. kitchen

sink)

Step 6 - After trapped air has been expelled,

water will flow from the open tap.

Step 7 - When air has enn expelled turn off

tap, the pump should turn off after
approximately 10 seconds.

To calibrate the System

Step 1 - Press and hold the calibration

button until the green LED starts to
flash after 1-3 seconds (Fig. 7)

Step 2 - Open the tap and the pump should

start (there maybe a short delay)

Step 3 - After approximately 30 seconds,

turn off the tap

Step 4 - After approximately 10 seconds,

(the pump should still be running),
press the calibration button again

Step 5 - The LED should turn solid green

and the pump will stop after
approximately 10 seconds. The
green LED should turn off and blink
briefly every 5 seconds. The system
is now calibrated.

The Watermaster IC is now installed and your
water system is ready for use.

Note: In normal operation the pump may
continue to run for up to 15 seconds after the
tap is closed.

Fig 7 Installing and calibrating the system

6-8

GETTING STARTED

Instructions for Pump Storage when
not in use

Pump hose can be inserted into groove on
plug to keep pump off ground while refilling
water container (Fig. 8). The plug should
always be removed before moving the
caravan.

When removing plug:

Step 1 - Lift the lid to

Step 2 - Pull out plug

Step 3 - Shut lid

Maintenance

The Watermaster IC control unit (located on
the back of the socket) is designed to be
service free and does not contain serviceable
parts. Please note that the unit is enclosed to
protect the electronics, opening the unit will
result in damage, and will invalidate warranty.

A planned maintenance schedule of regular
inspection is recommended, for the
Watermaster pump kit and socket replacing
components as necessary. Replacement
components are available in service kits from
dealers.

For information on replacement parts and
service kits, please visit
www.whalepumps.com.

unlock the
plug

from socket
using hand
grip

Fig 8

Helpful Hints

Note: If at any stage the user experiences
less than optimum performance from the
Whale Watermaster IC, recalibrate the
system as per steps outlined above.

To obtain efficient running and maximum
pump life, ensure the following:

• There is sufficient water in the container.

• Maximum pumping period is not more

than 15 minutes.

• All hose connections are firm and water

tight

• When replenishing the water supply, it is

possible to create an air lock in the
pump. As a result, the pump will run
noisily and give no discharge. To remedy,
unplug from the socket while keeping the
pump submerged to dislodge the air
pocket in the pump. Also shaking the
dual hose gently may dislodge the air
pocket in the pump, or switch off pump at
main panel, open a tap outlet and switch
pump on again at the main panel.

6-9

GETTING STARTED

Troubleshooting

(a) If the pump will not run:

• Check at least one tap is open

• Turn the pump isolation switch off and on again

• Check the battery condition

• Check the mains isolator switch is on

• Check the pump isolator switch is on

• Check the contacts in the plug and socket are clean and making contact

• Check wiring connections

• Check fuse (see fuse box)

(b) If the pump cylces on/off with all taps and shower closed:

• Check for air or water leaks in taps and piping

• Check that non return valve in socket is free from grit by pushing a suitable blunt object,

for example a ballpoint pen into the socket nipple against the non-return valve holding
the valve open to dislodge trapped grit.

• Recalibrate the system (see calibration section of the installation section)

(c) If pump motor runs steadily and does not stop after 30-40 seconds:

• Check all connections in pipework

• Recalibrate the system

Diagnostic Codes

To aid with troubleshooting the LED on the back of the Watermaster IC has a number of different
flash codes as described in the table below:

LED State Description

Green Constant On Tap open, pump running

Green Fast Flash (< 1 sec) In Calibration Mode

Green 200ms blink every 5 sec Calibrated and ready for use

Green 200ms blink every 10 sec Un-calibrated

Green 200ms blink every 15 sec Suspended due to dry run need to turn pump switch on

Green 200ms blink every 20 sec Suspended due to low battery voltage, turn pump switch

Winterising

Watermaster IC does not require any additional winterising. For details of how to drain your
water system for winterising please see www.whalepumps.com/rv.

and off

on/off, need to charge battery

6-10

ELECTRICAL SYSTEM

ELECTRICAL SYSTEM

12v POWER SUPPLY

Battery Installation

Your caravan will be fitted with a BCA Leisure
charging and power distribution unit.

If you wish to install a leisure battery please
ensure that it is placed on the battery tray
supplied with your caravan. Then place the
tray in the battery locker fitted to the side of
your caravan. Connect the battery to the
clamp fittings connected to the connection
leads within the battery box.

The type of leisure battery you should utilise
will depend on how you wish to use your new
caravan. If you are going to only use your
caravan when it is connected to a mains
supply and do not have a motor mover fitted,
then any good standard leisure battery rated
at least 85 ampere-hours at 20 hour
discharge rate is sufficient. However, if you
are going to use your caravan without a
mains connection or have a motor mover
fitted, then an AGM type battery rated at least
85 ampere-hours at 20 hour discharge rate is
recommended.

Battery Maintenance

Winter Storage

During winter storage, please ensure that the
leisure battery is fully charged. Dependent on
the battery’s capacity and age, it will require
recharging at regular intervals.

You must check the charge of your battery
and recharge if necessary on a regular basis.
This will depend on your leisure battery’s
capacity, age and state of charge. Charge at
regular intervals.

Points to remember

• Prolonged discharge causes harmful
sulfation and may damage a battery.

•Discharged (dead) batteries are prone to
freezing in cold temperatures.

• For peak performance never let a battery
sit discharged for long periods of time.

• Over discharged batteries are
permanently damaged and need to be
replaced.

Note: Do not over discharge the battery. One
of the most common causes of battery failure
is when the battery is discharged below the
recommended level of approximately 12.2v ­ref table. Discharging a battery below this
figure will cause permanent damage.
Overheating and gassing will occur when re­connected to the mains supply.

12 Volt Battery State of Charge

Good

OK

Warning

Damaged

Good: the battery is in good condition and not in

need of charging

OK: nothing to worry about but put the battery on
charge as soon as you can

Warning: get the battery on charge as soon as you
can. Leave it and the battery will be damaged,
possibly beyond repair

Damaged: Replace battery

12.7V 100%

12.5V 90%

12.42V 80%

12.32V 70%

12.20V 60%

12.06V 50%

11. 9V 40%

11.75V 30%

11.58V 20%

11.31V 10%

10.5V 0%

Generators / Charger

All electrical equipment fitted in your new
caravan can be run from either a controlled
generator or charger whose output is
maintained between 11volts and 14volts.

At least once every 3 years, the caravan
electrical installation should be inspected and
tested, and a report on its condition obtained,
as prescribed in British Standard BS7671.

230v POWER SUPPLY

Mains Unit

The Mains Unit replaces the conventional
fuse box. Similar, but larger ones are often
fitted in new houses. The unit, normally
located in the front bed box, gives overloads
and earth leakage protection for the 230V
electrical supply in your caravan.

7-1

ELECTRICAL SYSTEM

For normal operation all switches on the unit
need to be in the ON position. The switches
on the left of the unit are known as MCB’s
(miniature circuit breakers). These take the
place of the conventional fuse but are more
convenient. In the event of a fault the MCB
‘trips’ i.e. automatically moves to the OFF
position. After elimination of the fault the
MCB can be re-set by switching to the ON
position (against the spring pressure in an
upwards direction). If an earth fault develops,
or a person was to touch a live piece of
equipment, the leakage of current to earth
should immediately operate the RCD
(residual current device) and ‘trip’ the main
switch, to the OFF position. This switch can
only be re-set after elimination of the fault.

Please note: In case of difficulty, consult an
approved electrical installation contractor
(who may be the local electricity board). It is
dangerous to attempt modifications and
additions yourself. Lamp holder-plugs
(bayonet- cap adaptors) should not be used
under any circumstances.

Resetting the RCD

To re-set, operate the switch as for MCB’s.
Periodically, the RCD should be checked by
operating the test button marked ‘T’. The unit
should immediately switch to the OFF
position. If the unit does not switch off then a
qualified electrician should be consulted. If
the unit does switch off, the test is complete
and the switch can be re-set restoring the
supply back to normal.

Please note: Simultaneous operation of all
of the 230V mains electrical equipment may
not be possible. A typical UK caravan site
mains hook-up point provides a maximum
output of 10 amps and on some continental
sites the available output may be as low as 5
amps. If your loading exceeds the site supply
it may trip the site circuit breaker. Please
check the available mains output with your
site operator. The following items need to be
added together if used simultaneously.

230V mains equipment typical consumption
figures:

• Refrigerator ............................... 0.50 amps

• Charger ..................................... 0.50 amps

• Water heater ............................... 3.9 amps

• Blown air heaters ........................ 8.5 amps

• Colour TV .................................. 3.33 amps

• Microwave ................................. 4.00 amps

• Air conditioning ......................... 4.00 amps

AUTOMATIC CHARGING SYSTEM

The battery charger will operate automatically
when the caravan is connected to the mains
outlet on a caravan site. The 12V system,
with the exception of the 12V refrigerator and
battery charging, will not operate when the
caravan is connected to the towing vehicle.

CHECK all caravan equipment is set-up to
accept the site supply before actually
switching on.

MAXIMUM BULB RATINGS FOR
INTERNAL LIGHTS

Type of Light Maximum Bulb Rating

Front window light ............................. 4 watts

Downlighters .................................. 1.2 watts

Reading lights ................................ 1.2 watts

Floor LED ..................................... 0.36 watts

Above locker strip lights 500mm .... 1.2 watts

Above locker strip lights 800mm .... 2.2 watts

Awning lights ..................................... 5 watts

Please note: Ensure that you only replace a
blown bulb with one of the same rating.
Never replace a bulb with one with a higher
rating. You should ensure that when fitted, no
bulb is in contact with the surface of the lamp
or shade.

Note: All LED lights can only be replaced
with a new complete unit and not a
replacement bulb.

CAUTION: Do not look directly at LED lights.

7-2

ELECTRICAL SYSTEM

Connecting a Solar Panel
and/or Satellite Dish

Your new Compass caravan will have both a
solar panel connection point and a satellite
TV connection point within the battery box.

External Solar Panel Connection

To connect a solar panel insert the panel
connection lead into the connection point
within the battery box, please ensure that you
have a regulator in line whenever a solar
panel is connected.

External Satellite TV Connection

To connect a Satellite TV receiver simply
insert the satellite connection into the
connection point within the battery box and
this will feed the satellite signal to the TV
outlets within your caravan.

7-3

ELECTRICAL SYSTEM

MAINS UNIT - RALLYE

7-4

HOW TO USE YOUR CARAVAN’S EQUIPMENT

HOW TO USE YOUR
CARAVAN’S EQUIPMENT

Congratulations on your purchase of a new
Compass caravan. Within this section of your
caravan’s handbook we will give you brief
details on how to operate all of the caravan’s
equipment from the gas cooking equipment
to the window blinds. For further details on
the major equipment within your caravan
please read the individual appliance
instructions contained with your user
information pack.

Please note: Before attempting to use any
gas equipment please ensure that the gas
bottle is connected securely to the caravan’s
regulator via a high pressure gas hose and
the bottle valve is in the ‘on’ position. Also
ensure the appliance isolation valves are in
the ‘on’ position as shown in the gas system
section.

Please note: Before attempting to use any
electrical appliance ensure that you have
connected the mains connection cable to a
mains hook up and that the mains isolation
switch is in the ‘on’ position.

ELECTRICAL CONTROL PANELS

Rallye

Your new Caravan will be fitted with the
following control panel shown overleaf.

8-1

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Control panel for caravans with an onboard water tank

(i) To operate the 12V systems for your caravan depress the master switch adjacent to the

pump control switches.

(ii) To operate the pump for your water system depress the left hand rocker switch for operation

from an external water source. (Aqua roll or Water line).
Note: the right hand switch must be in the centre position.

(iii) To fill on the onboard water tank the left hand rocker switch must remain in the on position

then depress the right hand rocker switch to the EXT position. Once the tank is full the pump
will automatically switch off.

(iv) To use water from the on board water tank the left hand switch must remain in the on

position then depress the right hand switch to the INT position.

Digital readout

(v) When the left hand button is depressed the available battery voltage will be displayed.

(vi) When the right hand button is depressed the available water in the water tank will be

displayed (Note this is to be used as a guide only).

8-2

HOW TO USE YOUR CARAVAN’S EQUIPMENT

COMBINED COOKER HOB, OVEN
AND GRILL

Fig 1 Control Operation

WARNINGS

• Use only the gas pressures specified.

• This appliance is approved for use

with Propane and Butane. We
recommend using Propane gas for this
appliance.

• Butane gas may be used, although the
appliance performance may be
compromised when the ambient
temperature is below 10°C.

• Butane should not be used when
ambient temperature is below 5°C.

• Before using the appliance for the first
time, remove all accessories and
packing in the grill and oven, including
any plastic surface protection film.

• Clean all surfaces with hot soapy water
to remove any residual protective
covering of oil and rinse carefully.

The burners on this appliance have fixed
aeration and no adjustment is required. The
burners should flame as follows:

Propane - The flames should burn quietly
with a blue/green colour with no sign of yellow
tips.

Butane - Normally on initial lighting, a small
amount of yellow tipping will occur. This then
increases slightly as the burner heats up.

LPG is a mixture of Propane and Butane,
therefore the exact flame appearance
depends upon the proportions of Propane and
Butane in the gas being used. Correct burner
operation can only be determined by the use
of a calibrated combustion gas analyser by a
competent operative, in accordance with
relevant European and National Standards.

The burners are controlled individually and
each is monitored by a thermocouple probe. In
the event the burner flames are accidentally
extinguished, turn off the burner control and
do not attempt to re-ignite the burner for at
least one minute.

Operation

Using the hotplate gas burners

1. Ensure gas supply is connected and
turned on.

2. Push in the control knob and turn anti­clockwise to full rate - large flame
(see Fig 1).

3. Continue depressing the knob whilst
holding a lighted match or taper to the
burner. For models fitted with spark
ignition the procedure is similar except
that the burner is ignited by depressing
the ignition button located on the facia.

4. After the burner is lit, continue depressing
the knob for approximately 10-15
seconds.

5. Release knob and turn to required heat
setting.

6. If burner has not lit within 15 seconds,
release knob and wait at least 1 minute
before repeating operations (2) to (5).

7. To turn off, rotate the control knob until the
line on the knob is aligned with dot on the
control panel. Always make sure the
control knob is in the off position when you
have finished using the hotplate burners.

Each burner will support pans from Ø10 to
Ø22cm. Care should be taken not to overload
the appliance as performance may be
reduced. The following are the maximum pan
sizes that we recommend:

Electric Hotplate: Ø180mm
Auxiliary Burner: Ø200mm
Semi-Rapid 2 x Ø200mm or 1 x

Burners: Ø220mm with 1 x Ø180mm.
When using small pans, the flames should not

spread beyond the base of the pan as this will
reduce the efficiency of the burner. Avoid
using old or misshapen pans as these may be
unstable and may also affect efficiency.

The glass lid must be fully opened before
using the hotplate burners.

8-3

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Using the Electric Hotplate

1. Ensure the electricity is switched on.

2. The hotplate control is numbered from 1
(Low) to 6 (High). To turn on, rotate the
knob either clockwise or anti-clockwise to
the required position.

3. To turn off, rotate the knob until the line
or pointer on the knob lines up with the
zero on the control panel.

The hotplate is a sealed construction and
transfers heat through conduction. For
maximum efficiency a correctly sized pan
with a flat heavy gauge base should be used.
Pan size should be the same or slightly larger
(up to 1”/2.5cm oversize).

Before using your hotplate for the first time,
we recommend that you prime and season it.

To prime the hotplate, switch on the hotplate
for a short period, without a pan, to harden
and burn off the coating. Use a medium to
high setting for 3 - 5 minutes. A non toxic
smoke may occur during this process. Allow it
to cool, then season.

To season the hotplate, first heat the hotplate
for 30 seconds on a medium setting, then
switch off. Pour a minimal amount of unsalted
vegetable oil onto a clean dry cloth or paper
towel and apply a thin coat of oil to the
hotplate surface. Wipe off any excess oil,
then heat the hotplate on a medium setting
for 1 minute. Occasional seasoning will help
to maintain the hotplate’s appearance.

Operation

Depending on specification, your appliance
may be fitted with a glass lid shut-off system,
which cuts off the power to all hotplate
burners (gas and electric) if the lid is closed.
Ensure the glass lid is open before turning on
the hotplate burners.

Remove all spillage from the surface of the
glass lid before opening.

The glass lid has the tendency to snap shut
towards the end of lowering. This is caused
by the travel lock action of the hinges as it is
activated. Make sure all fingers are clear of
the appliance when closing the lid.

Using the Grill

1. Ensure the gas cylinder is connected and
turned on.

2. Open door, push in the control knob and
turn anti-clockwise to large flame symbol.

3. Continue depressing the knob whilst
holding a lighted match to the burner.
For models fitted with spark ignition the
procedure is similar except that burner is
ignited by depressing the ignition button
located on the fascia.

4. After the burner is lit continue depressing
the knob for approximately 10-15
seconds before releasing the knob.

5. If burner has not lit within 15 seconds,
release knob and wait at least 1 minute
before repeating operations (2) to (4).

6. To turn off, rotate the control knob until
the line on the knob is aligned with dot on
the control panel.

7. Always make sure the control knob is in
the off position when you have finished
grilling.

8. Ignition must always be carried out with
the grill door open.

9. Accessible parts may be hot when the
grill is in use. Young children should be
kept away.

On first use of the grill, it should be heated for
about 20 minutes to eliminate any residual
factory lubricants that might impart
unpleasant smells to the food being cooked.
A non-toxic smoke may occur when using for
the first time, open any windows and turn on
mechanical ventilators to help remove the
smoke.

Although the grill heats up quickly, it is
recommended that a few minutes preheat be
allowed. It is normal for the flames on this
burner to develop yellow tips as the grill
heats up.

Depending on the food to be cooked the
correct grilling height can be achieved by
inverting the pan trivet into either the high or
low position.

The grill area can get hot when the oven is in
use, even if the grill is switched off.

8-4

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Care should be taken when removing pans
from the grill, i.e. use of oven gloves and by
making use of the removal grill pan handle.

The grill pan supplied is multi-functional, for
use in grill oven. The handle design allows
removal or insertion whilst the pan is in use.
Always remove the handle when the pan is in
use. The grill must only be used with the door
open.

Operation

Using the Oven

1. Ensure gas cylinder/supply is connected
and turned on.

2. Open door, push in the control knob and
turn to full rate (Gas Mark 9, 240°C).

3. Continue depressing the knob whilst
holding a lighted match or taper to the
burner.

4. After the burner is lit continue depressing
the knob for approximately 10-15
seconds.

5. Release the knob and turn to required
heat setting.

6. If the burner has not lit within 15
seconds, release knob and wait at least 1
minute before repeating operations (2) to
(5).

7. Place the oven shelf in the required
position and close the door.

8. Although the oven heats up quickly a 10
minute preheat is recommended. The
oven should reach full temperature in
about 15-20 mins.

9. To turn off, rotate the control knob until
the line on the knob is aligned with dot on
the control panel.

10. Always make sure the control knob is in
the off position when you have finished.

For models fitted with spark ignition the
procedure is similar except that the burner
can be ignited by depressing the ignition
button located on the fascia. Ignition must be
carried out with the door open.

The oven shelf has been designed to allow
good circulation at the rear of the oven. A
raised bar at the rear of the shelf prevents

trays or dishes making contact with the back
of the oven. To remove a shelf, pull forward
until it stops, raise at front and remove.
Installation of a shelf is the reverse of this
procedure.

Operation

Before first use we recommend heating the
oven for about 30 minutes at 200°C, to
eliminate any residual factory lubricants that
might impart unpleasant smells to the meals
being cooked. A non-toxic smoke may occur
when using for the first time so open any
windows and turn on mechanical ventilators
to help remove the smoke.

WARNING: The pans and trays supplied
with this appliance are the maximum sizes
recommended for use. Larger pans and
trays may restrict good circulation of
heat, increasing cooking times.

Always ensure food is properly cooked
prior to serving.

Oven Temperature Control

The temperature in the oven is controlled by
a thermostatic gas tap and is variable over
the range of 130°C to 240°C. The table on
next page giving a guide to the approximate
temperatures at each of the shelf positions
with respect to the gas mark setting.

Good use can be made of the temperature
variation between the shelf positions in
several dishes requiring different
temperatures may be cooked at the same
time. In this way maximum benefit can be
obtained from the gas used to heat the oven.

Care should be taken not to overload the
oven, allow adequate spacing to ensure free
circulation of heat. When roasting with
aluminium foil ensure the foil does not impair
circulation of heat or block any oven flue
outlet.

8-5

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Gas Dish

Mark

1/4 - 1/2 90°C110°C 130°CVery cool Meringues

1110°C 130°C 150°C Cool Stewed fruit

2 120°C 140°C 160°C Cool Rich fruit cake, rice pudding

3 130°C 150°C 170°CWarm Baked custard, shortbread finger

4 140°C 160°C 185°CModerate Victoria sponge

5 155°C 180°C 200°C Fairly hot Whisked sponges, ginger nuts

6 170°C 190°C 215°C Hot Short crust pastry

7 185°C 210°C 230°C Hot Bread, scones, flaky pastry

8 200°C 220°C 245°CVery hot Puff pastry

9 215°C 240°C 260°CVery hot Quick browning

Do’s and Don’ts

DO Read the user instructions carefully before using the appliances for the first time.

DO Allow the burners to heat before using for the first time, in order to expel any

DO Clean the appliance regularly.

DO Remove spills as soon as they occur.

DO Always use oven gloves when removing food shelves and trays from the oven.

DO Turn pan handles away from the front so that they cannot be caught accidentally.

DO Check that controls are in the off position when finished.

smells before the introduction of food.

DO NOT Allow children near the cooker when in use.

DO NOT Allow fats or oils to build up in the oven trays or base.

DO NOT Use abrasive cleaners or powders that will scratch the surface of the appliance.

DO NOT Under any circumstances use the oven as a space heater.

DO NOT Put heavy objects onto open grill and oven doors.

Leaks

If a smell of gas becomes apparent, the supply should be turned off at the cylinder
IMMEDIATELY.

• Extinguish naked lights including cigarettes and pipes.

• Do not operate electrical switches.

• Open all doors and windows to disperse any gas escape.

• Never check for leaks with a naked flame, use a leak detector spray.

• Check the gas is not escaping from an unlighted appliance.

8-6

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Refrigerator

Operation

The refrigerator is equipped to operate on
three power modes:

• Mains voltage (230V AC)

•Direct-current voltage (12V DC)

• Gas (liquid gas propane/butane)

Select the desired power mode by the
energy selector switch (battery igniter type
models) or the energy selector button
(MES, AES). Appliances with automatic
energy selection (AES) are additionally
provided with “automatic mode” function.
Then the AES system automatically selects
the best energy source for each particular
situation.

The cooling unit is silent in operation.

When the appliance is first put into operation,
there may be a mild odour which will
disappear after a few hours.

The refrigerator will take several hours to
reach its operating temperature in the cooling
compartment. The freezer compartment
should be cold about one hour after switching
on the refrigerator.

Cleaning

Before starting up the refrigerator, it is
recommended that you clean it inside and
repeat this at regular intervals.

Use a soft cloth and lukewarm water with a
mild detergent. Then wipe out the appliance
with clean water and dry thoroughly.

To avoid material alterations, do not use soap
or hard, abrasive or soda-based cleaning
agents. Do not allow the door seal to come
into contact with oil or grease.

Maintenance

•In compliance with the applicable
regulations, please note that the gas unit
and the connected ventilation ducts must
be checked by authorised technical
personnel after first use and after every
other year for compliance with the
European Standard EN 1949. A test
certificate has to be issued. It is the

user’s responsibility to arrange this
test.

• The gas burner must be inspected and
cleaned as necessary at least once a
year. When using liquefied petroleum gas
(tank or refill cylinders) the maintenance
interval is reduced to half-yearly or
quarterly.
Keep the evidence of maintenance work
carried out on your refrigerator.

•Work on gas and electrical equipment
shall be carried out by qualified
personnel only.
It is recommended that this is carried out
by an authorised customer care
department.

We recommend maintenance following an
extended shutdown of the vehicle. Please
contact our customer care.

Electrical operation

12V-voltage (on-board power supply)

CAUTION: The refrigerator should only be

used in 12V DC operation while the vehicle’s
engine is running, otherwise the on-board
battery would be discharged within a few
hours.

Mains power (230V)

CAUTION: This option should only be
selected where the supply voltage of the
connection for power supply corresponds to
the value specified on the data plate. Any
difference in values may result in damage to
the appliance.

8-7

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Manual energy selection/automatic
ignition on MES:

Fig 1

1 = Power ON/OFF switch

2 = Energy selector button 230V ~

3 = Energy selector button GAS

4 = Energy selector button 12V =

6 = Temperature level selection

7 = Temperature level display

8 = Indicator LED failure / Reset button GAS
FAILURE

Switching ON/OFF

• Switch ON by pressing button (1), 2s

• Switch OFF by pressing button (1), > 2s

230V AC operation

• Select “Mains voltage” by pressing button
(2)

• Set temperature step by pressing button
(6)

12V DC operation (vehicle’s battery)

• Select “Battery voltage” by pressing
button (4)

• Set temperature step by pressing button
(6)

Gas operation

• Select “Gas” by pressing button (3)

• Set temperature step by pressing button
(6)

MES appliances
(manual energy selection)

Electrical operation

Fig 2

To start the refrigerator, press button (1) for 2
seconds.

The refrigerator starts with the last selected
type of energy.

230V operaton:

Press button (2):

12V operation:

Press button (4):

Gas operation

Fig 3

Gas operation:

Press button (3):

The ignition process is activated
automatically by means of an automatic
igniter.

The flame extinguishes after reaching the
pre-set cooling compartment temperature
and ignites again if the cooling compartment
temperature increases again. If the flame is
not lit after the first ignition attempt, the
automatic igniter repeats the ignition twice
(duration 30s) at time intervals of 2 minutes.
If the flame is not lit afterwards, a fault is
indicated.

8-8

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Setting of cooling compartment
temperature

Fig 4

Select the desired cooling compartment
temperature by pressing button (6).

The LED display (7) of the selected
temperature setting is illuminated.

The scale starts with MIN position at the left
LED position (small bar = highest
temperature) and climbs up to MAX position
at the right LED position (large bar = lowest
temperature).
Note: The temperature levels do not relate to
absolute temperature values.

Door locking

CAUTION: As a basic rule, shut and lock the
refrigerator before you start your journey!

Fastening and releasing the door
lock when parking the vehicle

If the vehicle is parked for a longer period of
time, the locking hook may be clamped by
means of a lockbar. The door may now be
opened by just pulling it without need of
pressing the locking button.

Fig 6

CAUTION: As a basic rule, shut and lock the
refrigerator door before commencing your
journey.

Fig 5

Open the door by pressing the locking button
and pull open (Fig 6).

Shut the door again by pushing it to close.
The snapping into the lock can be heard.

While the vehicle is parked, the locking hook
may be fixed to facilitate opening of the door.

8-9

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Removable freezer compartment

Fig 7

To enlarge the cooling space, just remove the
freezer compartment.

Unlock the freezer compartment on both
sides and pull it out.

Store the freezer compartment safely in order
to prevent damage.

Positioning the storage racks

Fig 8

The storage racks may be pulled out by
smoothly lifting them and may be positioned
as desired.

Note: Once the freezer compartment is
removed, an additional storage rack may be
installed. The storage rack is a piece of extra
equipment and may be obtained by Dometic.

General advice

• Switch the refrigerator on approximately
12 hours before filling it.

•Always store pre-cooled foods in the
refrigerator. Make sure that the food is
well cooled when it is bought and also
when transporting it. Use insulated
cooling bags.

• Open the refrigerator door only for a
short period of time when removing
goods.

• Foods must be packed - best of all in
closed containers, wrapped in aluminium
foil or similar - and stored separately from
each other, in order to prevent drying out
or odours.

•Allow foods that have been warmed up to
cool down before storing.

•Avoid storing products in the refrigerator
that could emit volatile flammable gases.

• Do not expose the refrigerator to direct
sunlight. Please bear in mind that the
temperature inside a closed vehicle
increases sharply if exposed to sunlight
and that this can reduce the efficiency of
the refrigerator.

• Ensure that air circulation of the cooling
unit is not obstructed. Keep the
ventilation grills free from obstructions.

Storing food in the freezer
compartment

• Do not keep carbonated drinks in the
freezer.

• The freezer compartment is suitable for
making ice cubes and for short-term
storage of frozen foods. It is not suitable
as a means of freezing foods.

WARNING: When ambient temperatures
are lower than +10°C and the refrigerator
is exposed to these temperatures for
extended periods of time, an even
regulation of freezer temperature cannot
be guaranteed for system-related reasons.
This can cause the temperature in the
freezer to rise and the stored goods to
defrost.

8-10

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Making ice cubes

1. Fill the ice cubes with drinking water.

2. Place the ice cube tray in the freezer
compartment.

Fig 9

Ice cubes are best frozen overnight. At night,
the refrigerator has less work to do and the
unit has more reserves.

WARNING: Only use drinking water!

Defrosting

As time goes by, frost builds up on the fins
inside the refrigerator. A layer of frost thicker
on one side may occur and does not
represent a malfunction. When this layer of
frost is about 3mm thick, the refrigerator
should be defrosted.

• Switch off the refrigerator, as described
further on.

• Remove all food and the icecube tray.

• Leave the refrigerator door open to allow
air to enter and to prevent formation of
mildew.

•After defrosting (freezer compartment
and fins free of frost), wipe both cooling
compartments dry with a cloth.

Note: Water thawing in the main
compartment of the refrigerator runs into an
appropriate container at the back of the
refrigerator. From there, the water
evaporates.

WARNING: The layer of ice
must never be removed
forcibly, nor may defrosting
be accelerated using a heat
source.

Switching off refrigerator

• Press the MODE
button to switch
off. Keep button
(A) pressed for
two seconds. The
display
disappears and
the appliance is
fully switched off

• Release the
locking
mechanism of
the door lock by
pushing it and
shift it to the
front. If the door
is shut in this
position, a small
gap is
nevertheless
kept open to
prevent formation
of mildew.

• If the refrigerator
is to be taken out
of service for an extended period of time,
close the onboard shut-off valve and the
cylinder valve.

Lighting

The interior lighting is
controlled using a
door contact. Should
the door be kept open
more than 2 minutes,
an acoustic signal is
initiated (pulsing
whistle tone).

Please contact the authorized Dometic
Service if a failure occurs.

Fig 10

Fig 11

8-11

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Winter operation

1. Check that the ventilation grills and
the extractor have not been blocked
by snow, leaves or similar.

2. When the ambient temperature falls
below +8°C, the optional winter
covers should be fitted. This protects
the unit from excessively cold air.

3. Affix the cover and fasten it.

TIP: It is also recommended that the
winter cover should be used when the
vehicle is taken out of service for an
extended period of time.

8-12

HOW TO USE YOUR CARAVAN’S EQUIPMENT

+22°C

+6°C

Fri 18.30

+22°C

ON

2 kW

OnOf

ALDE HEATING

Alde 3020 Control Panel

3020

Starting the boiler

• Press the On/Off button and the start-up
display is displayed. The boiler starts with
the last selected setting.

The control panel in standby mode

D

EF

C

B

A

+22°C

+6°C

Fri 18.30

G. MENU button

Button for setting menu.

H. On/Off button

Shut down / turn on the boiler.

From standby mode to setting menu

When on standby, the indoor temperature is
displayed and the outdoor temperature is
displayed if an outdoor temperature sensor
has been connected. The background lights
up when you press the screen or the MENU
button. Start the setting menu by pressing the
MENU button. The background lights up and
those functions which can be set are
displayed. The settings are automatically
saved after 10 seconds. The control panel
reverts to standby automatically after 30
seconds if no buttons are pressed (or if the
MENU button in the setting menu is pressed).

HG

A. Clock

The clock shows day and time.

B. Outdoor temperature

The outdoor temperature is displayed if a
sensor probe is mounted.

C. Indoor temperature

The indoor temperature is displayed
automatically.

D. Circulation pump

This symbol is displayed when the
heating pump is requested.

E. LPG bottle full/empty

This symbol is displayed when the
sensor on the cylinder changeover is
connected and activated.

F. 230 volts

This symbol is displayed when 230V is
connected to the boiler.

Control panel in standby

f

Control panel in setting

8-13

HOW TO USE YOUR CARAVAN’S EQUIPMENT

+22°C

ON

2 kW

OnOf

Set the required temperature

The temperature can be set from +5ºC to
+30ºC in steps of 0.5ºC. Warm water is
always available (50ºC) when the boiler is on
and running on LPG or electricity. During
summer, when only warm water is required,
adjust the temperature setting to below the
surrounding temperature so that the central
heating pump does not start.

+22°C

2 kW

ON

OnOff

1. The temperature displayed is the
temperature which is set at present (in
this case 22.0ºC).

2. Raise the temperature by pressing the +
button. Lower the temperature by
pressing the - button.

3. The settings are ready and the central
heating pump will work at the set
temperature.

Extra warm water

If you need more warm water, you can raise
the water temperature temporarily from 50ºC
to 65ºC. After 30 minutes, the boiler reverts
to normal operation. When you have selected
more warm water the circulation pump stops.

1. Increase the quantity of warm water by
pressing the + button. When activated
the plus symbol changes colour to green.

2. The settings are ready.

If you wish to revert to the basic warm water
settings before 30 minutes have expired.

+22°C

2 kW

ON

OnOff

1. Reset the warm water by pressing the ­button.

2. The settings are ready.

Heating with electricity

Do as follows to activate heating with
electricity. The greater the power, the better
the heating performance. In choosing
between electricity and gas, electricity is
given priority.

f

+22°C

1. Start and step between the various power
steps (Off, 1kW, 2kW or 3kW) with the +

2 kW

ON

OnOff

button or - button. The set value is
displayed on the screen. When activated
the plus symbol changes colour to green.
(Certain boilers are equipped with max.
2kW).

2. The settings are ready and the boiler is
working at set temperature.

3. In order to switch off gas operation, press
Off.

8-14

HOW TO USE YOUR CARAVAN’S EQUIPMENT

+22°C

ON

2 kW

OnOf

Heating with gas

Do as follows to activate heating with gas. If
both electricity and gas are selected,
electricity is given priority.

+22°C

2 kW

ON

OnOff

Unlocking the tool menu

It is possible to go from the setting menu to
the tool menu. Under the tool menu you can
access the other functions of the control
panel.

1. The control panel in setting
menu. Press the unlock
symbol.

2. The control panel in
unlocking menu. Press on
open padlock, then OK or
MENU to unlock the tools
menu. When activated the
symbol changes colour to
green.

3. The control panel in
setting menu with
unlocked tool menu. In
order to get to the tool
menu, press the symbol.

+22°C

2 kW

ON

OnOff

OK

f

8-15

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Whale Watermaster® Exterior Water
Pump with Intelligent Control®

Your Elddis van has been fitted with the
Whale Watermaster® Exterior Water Pump
with Intelligent Control®

Your Whale Watermaster® Exterior Water
Pump with Intelligent Control® System
includes:-

Quantity

Whale Watermaster® Sliding Socket 1

Whale Watermaster IC® Pump Controller 1

TM

Whale Watermaster® with Easi-Push

Plug 1

The Whale Watermaster IC® Pump Controller
is the yellow box located on the back of the
Whale Watermaster® Socket. It automatically
adjusts your pressure switch so that surges in
mains power or reduction in battery voltage
between sites do not affect your water flow. It
also protects and prolongs the life of your
pump by automatically shutting off if your
water container runs dry. Please note that
caravan water systems and domestic water
systems differ. Please exercise caution when
using the hot water supply. It is possible to
get unmixed hot water when the tap or
shower is initially opened.

FOR SET UP

Prior to using your water system for the first time, the system will need to be primed and the
Watermaster IC® unit will need calibrated by following the simple steps below.

To Prime the Water System

Step One: Place the pump into a full water container. Ensure the pump can reach the bottom.

Whale Watermaster®
Easi-PushTM Plug

Whale Watermaster® Easi-SlideTM Socket

Whale Watermaster® Exterior
Water Pump

Wall of Vehicle

Dust Cover

Exterior Water Container

Fig 1: Pump Location

8-16

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Step Two: Insert plug into wall socket and close lid to lock into place.
Figure 2a + b: Insert Plug into Whale Watermaster® Easi – Slide™ Socket

Fig 2a + b: Insert Plug into Watermaster® Easi-SlideTM Socket

Step Three: Adjust dust cover over opening in container.
Please note: The dust cover must not be secured to container, as air must be able to enter the

container, to replace the water as it is pumped
out.

Step Four: Switch on 12 Volt supply at control panel (isolator switch). The pump should start to
run.

Step Five: Open one cold tap (Whale® recommend the shower).

Step Six: After trapped air has been expelled, water will flow from the tap.

Step Seven: When air has been expelled, turn off the tap. The pump will turn off after

approximately 10 seconds.

8-17

HOW TO USE YOUR CARAVAN’S EQUIPMENT

To calibrate the Water System

5 easy steps to calibrate your Watermaster® IC Pump

Controller

To ensure successful installation and optimum performance of the Watermaster® IC Unit, please

follow these 5 simple steps. You must calibrate the system.

Press and hold the calibration button until the

Step 1

green LED starts to flash after 1-3 seconds



Step 2

Open the cold shower and the pump should

start (there may be a short delay)



Step 3

After approximately 30 seconds,

turn off the shower



Step 4

After approximately 10 seconds (the pump

should still be running), press and hold the

calibration button again until the LED turns

solid green and the pump will stop after

approximately 10 seconds



Step 5

The green LED should turn off and blink briefly

every 5 seconds. The system is now

calibrated



Calibration Button

Negative

Fig 3: Watermaster® IC

Calibration Button

Fig 4: Calibration Button

Green Calibration Light

Positive

Pump running light

Screw Hole

Watermaster® IC is now installed and ready for use

During normal use, once calibrated you will only need to recalibrate if you use a different pump.

Simply repeat the steps above to calibrate a new pump.

8-18

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Maintenance

Whale Watermaster® With Intelligent Control® is designed to be maintenance free and does not
contain serviceable parts. Please note the IC Unit is enclosed and cannot be opened. This is to
protect the electronics. Opening the unit will result in damage and may invalidate your warranty.

A regular schedule of inspection is recommended at least twice a season, replacing components
as required.

Part Number Description

(Spare Parts - Available Separately)

GP1652 Whale Watermaster® High Flow Pump Only

EP1612 Whale Watermaster Pump® with Easi-Push

EP1632 Whale Watermaster® IC Kit (includes IC Unit and High Flow Pump)

For information on our full product range visit: www.whalepumps.com

Trouble-Shooting

To aid with trouble-shooting the green calibration light on the back of the Watermaster IC® has a
number of flash codes, as described in the table below:-

Green Calibration Light Description

Fast Flash (less than 1 second) In Calibration Mode

Flash every 5 seconds Calibrated and ready for use

Flash every 10 seconds Uncalibrated

Flash every 15 seconds Suspended due to dry run. Turn pump switch on and off

Flash every 20 seconds Suspended due to low battery voltage. Turn pump switch off.

Charge battery to at least 11.5 V d.c.

Solid Tap open, pump running

TM

Plug

8-19

HOW TO USE YOUR CARAVAN’S EQUIPMENT

User Instructions Whale Watermaster® Exterior Water Pump Socket

The Whale Watermaster® Easi – Slide™ Socket simply connects to the Whale Watermaster®
with Easi – Push ™ Plug. It is designed for use in recreational vehicles to supply freshwater to
caravans and motorhomes. Please note that caravan water systems and domestic water
systems differ. Please exercise caution when using the hot water supply. It is easier to get
unmixed hot water when the tap or shower is initially opened.

For information on our full product range visit: www.whalepumps.com

Please note -The manufacturer cannot be held responsible for claims arising from incorrect
installation, unauthorised modification or misuse of this product.

This product is designed for use with freshwater. If it is intended for use with any other liquid, it is
the user’s responsibility to ensure that the materials are fully compatible with the liquids to be
used and that a system of safe working practice is applied to installation, use and maintenance.

Ensure that the system is fully drained before starting the installation. Open and close all outlets
to expel water and air.

To Connect the Submersible Pump:-

Please check that the submersible pump can reach the bottom of the water container and that
there is access to the back of the socket.

Step One - Open Easi-SlideTM Socket as shown below

Step Two- Connect Easi - PushTM Plug

Step Three - Ensure the socket lid is locked in place.

You will hear a click.

Step Four - Ensure the exterior water pump can reach
the bottom of the water container.

8-20

HOW TO USE YOUR CARAVAN’S EQUIPMENT

To disconnect the exterior water pump, release as shown below:

Step One - Slide lid to unlock.

Once the pump is removed, store it in a clean, dry place and close the socket lid.

Handy Tip: When refilling your water container, the pump can be placed as shown to keep it clean.

Step Two - Pull plug to remove.

Please note: The socket lid must be closed while not in use. The plug must always be removed

from the external water socket before moving the caravan/motorhome and stored in a clean, dry
place.

To obtain efficient running and maximum pump life, follow these easy steps:-

• Ensure there is sufficient water in the container.

• Ensure maximum pumping period is not more than 15 minutes, continuous operation

• Ensure all hose connections are firm and watertight.

• Ensure the power supply is adequate. Low performance could result from a weak battery or
reduced voltage due to undersized wiring (we recommend wiring should be a minimum
thickness of 2.5mm+).

• Keep o-rings well lubricated to make the connection/removal of the plug to socket easier. Use
a water-based lubricant such as silicone grease. Please note: Do not use Vaseline to lubricate
o-rings.

• Do not pull on locking plate when removing the handset from the socket.

•Clean contact strips often.

• Use hose holder to keep the pump off the ground when refilling water container.

• Drop pump into water container and shake to expel air before inserting the plug into the socket.

8-21

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Troubleshooting

Problem Possible Solutions

Check at least one tap is open

Check the battery condition

Pump will not run

- Watermaster® IC
has detected no

water

The pump cycles

on/off with all taps

and shower

closed

Runs continuously
and does not stop

after 30 seconds

Check the contacts in the plug and socket are clean and making contact

Check that the non-return valve in socket is free from grit by pushing a
suitable blunt object, for example a ballpoint pen into the socket nipple

against the non-return valve holding the valve open to dislodge trapped

Check within 1 year warranty. Contact retailer and replace pump

Check the mains isolator switch is on

Check the pump isolatior switch is on

Check wiring connections

Check fuse (see fuse box)

Turn the pump isolation switch off and on again

Check for air or water leaks in taps and piping

Check Watermaster® IC Calibration

Check all connections in pipework

Check Watermaster® IC Calibration

grit

Winterising

Your water system must be drained while not in use. For details of how to drain your water
system for winter please visit www.whalepumps.com/rv and refer to our Getting Ready For
Winter Guide.

The Whale Watermaster® Exterior Pump and Socket do not require any additional winterising.
However, the socket lid must be closed while not in use. The plug must always be removed
from the external water socket before moving the caravan/motorhome and stored in a clean, dry
place.

Support

For installation or serviceable parts advice please contact Whale® Customer Support:

Te l: [phone] Email: [e-mail] www.whalepumps.com

8-22

HOW TO USE YOUR CARAVAN’S EQUIPMENT

MICROWAVE

1 DISPLAY - Cooking time and power level are

displayed.

2 AUTO COOK - Used to cook or reheat many

favourite foods.

3WEIGHT DEFROST - Defrost food based on

weight.

4 TIME DEFROST - Defrost food by time.
5 POWER - Used to set power level.
6 ONE TOUCH COOK - Used to cook or reheat

specific quantities of food.

7 TIME SET BUTTON - Used to set the cooking time

and weight.

8STOP/CLEAR - Used to stop the oven operation or

delete the cooking data.

9START/+30 SEC - Used to start the oven and also

used to set a reheat time.

10 Eco - Used to turn the AC power on the oven.

Operation Procedure

•Plug power supply cord into 230V AC
50Hz power outlet.

•Press eco button until beep sounds
and display is turned on.

•After placing the food in a suitable
container, open the oven door and put
it on the glass tray. The glass tray and
roller guide must always be in place
during cooking.

•Close the door. Make sure that it is
firmly closed.

• The oven door can be opened at any
time during operation by pushing the
door open button. The oven will
automatically shut off. To restart the
oven, close the door and then push the
START button.

• The oven automatically cooks on full
power unless set to a lower power
level.

• The display will show ": 0" when the
oven is plugged in, press and hold Eco
button until display is turned on and
beep sounds.

•Display will be returned to the ": 0"
when the cooking time ends.

• When the STOP/CLEAR button is
pushed during the oven operation, the
oven stops cooking and all information
retained. To erase all information, push
the STOP/CLEAR button once more.
If the oven door is opened during the
oven operation, all information is
retained.

• If the START button is pushed and the
oven does not operate, check the area
between the door and door seal for
obstructions and make sure the door is
closed securely. The oven will not start
cooking until the door is completely
closed or the program has been reset.

•Display turns off after 10 minutes.

Make sure the oven is properly installed
and plugged into the electrical outlet.

8-23

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Wattage Output Chart

The power level is set by pushing the Power button. The chart shows the display, the
power level and the percentage of power.

Push the Power button Power level (Display) Approximate Percentage of Power

once P-HI 100%

twice P-90 90%

3 times P-80 80%

4 times P-70 70%

5 times P-60 60%

6 times P-50 50%

7 times P-40 40%

8 times P-30 30%

9 times P-20 20%

10 times P-10 10%

11 t imes P-00 0%

BATTERY CHARGER

The battery charger for the caravan battery
will automatically switch on when the caravan
is connected to a mains supply. The battery
charger will also provide a 12V supply to the
caravan when a battery is not connected.
Please note that the battery charger fitted is
designed to keep your battery charged and is
not designed for charging up a flat battery.

Smoke Alarm

Operation

The smoke alarm is operating once a fresh
battery is installed and testing is complete.
When products of combustion are sensed,
the unit sounds a loud 85db pulsating alarm
until the air is cleared.

Hush Control - The “HUSH” feature has the
capability of temporarily desensitising the
alarm circuit for approximately 8 minutes.
This feature is to be used only when a known
alarm condition, such as smoke from cooking
activates the alarm. If the smoke is not too
dense, the alarm will silence immediately and
the Red LED will flash once every 10
seconds for approximately 8 minutes. This
indicates that the alarm is in a temporarily
desensitised condition. The smoke alarm will

automatically reset after approximately 8
minutes and sound the alarm if particles of
combustion are still present. The “HUSH”
feature can be used repeatedly until the air
has been cleared of the condition causing the
alarm.

Note: Dense smoke will override the hush
control feature and sound a continuous
alarm.

CAUTION: Before using the alarm hush
feature, identify the source of the smoke and
be certain a safe condition exists.

Flashing LED Light - This smoke alarm is
equipped with a flashing red indicator light.
The light is located under the test button and
will flash every 40 seconds to indicate that
the smoke alarm is receiving power.

Testing - Test by pushing the test button on
the cover and holding it down for a minimum
of 5 seconds. This will sound the alarm if the
electronic circuitry, horn and battery are
working. If no alarm sounds, the unit has
defective batteries or other failure. DO NOT
use an open flame to test your alarm, you
could damage the alarm or ignite combustible
materials and start a structure fire.

8-24

HOW TO USE YOUR CARAVAN’S EQUIPMENT

TEST THE ALARM WEEKLY TO
ENSURE PROPER OPERATION.

Erratic or low sound coming from your alarm
may indicate a defective alarm and it should
be returned for service.

Note: Weekly testing is required.

Nuisance Alarms

Smoke alarms are designed to minimise
nuisance alarms. Cigarette smoke will not
normally set off the alarm, unless the smoke
is blown directly into the alarm. Combustion
particles from cooking may set off the alarm if
the alarm is located close to the cooking
area. Large quantities of combustible
particles are generated from spills or when
boiling. Using the fan on a range hood which
vents to the outside (non-recirculating type)
will also help remove these combustible
products from the kitchen. If the alarm does
sound, check for fires first. If a fire is
discovered, get out and call the fire
department.

Maintenance

Battery Replacement

Note: Replacement batteries are available

where you purchased your alarm.

The smoke alarm is powered by a 9V battery.
A fresh battery should last for one year under
normal operating conditions. This alarm has
a low battery monitor circuit which will cause
the alarm to “chirp” approximately every 30­40 seconds for a minimum of seven days
when the battery gets low. Replace the
battery when this condition occurs.

Note: Use only the following 9 volt batteries
for smoke alarm battery replacement:

Alkaline Type: Energizer 522; Duracell
MN1604, MX 1604; Gold Peak 1604A.

Note: Weekly testing is required.

WARNING: Use only the batteries
specified. Use of different batteries may
have a detrimental effect on the smoke
alarm.

Cleaning your alarm

Your alarm should be cleaned at least once a
year.

To clean your alarm, remove it from the
mounting bracket. You can clean the interior
of your alarm (sensing chamber) by using
compressed air or a vacuum cleaner hose
and blowing or vacuuming through the
openings around the perimeter of the alarm.
The outside of the alarm can be wiped with a
damp cloth.

After cleaning, reinstall your alarm and test it
by using the test button. If cleaning does not
restore the alarm to normal operation the
alarm should be replaced.

8-25

HOW TO USE YOUR CARAVAN’S EQUIPMENT

CARBON MONOXIDE ALARM Switching on your CO alarm

Note: Your CO alarm must be installed by a
competent person using the following
guidance:

• Remove the batteries from the pack and
insert them into the battery compartment.
Make sure that you fit the batteries
correctly to the polarity markings (+ or -)
shown within the battery compartment. If
correctly installed the alarm will give a
short beep.

• To test the alarm, press the test button.
The alarm will beep once followed by 4
loud pulses, then a brief pause and then
4 more pulses, ending with a single beep.

• Check that the green LED flashes at 30
second intervals to show that the alarm
has power. This is easiest to see in a
dark area, or with lights switched off.

Recognising alarm signals and warnings

Feature What this means Required Action

Green LED flashes every 30 seconds Normal operation None

The alarm chirps every 60 seconds and Low batteries Replace batteries as
the red LED flashes soon as possible

Alarm chirps twice every 30 seconds and End of life of the alarm Replace the alarm
the red LED flashes twice

Alarm chirps every 30 seconds and red Fault Replace the alarm
LED flashes every 30 seconds

Red LED on and constant tone Malfunction Replace the alarm

Loud continuous alarm with the red LED Dangerous levels of CO Follow emergency

Using your alarm

Testing

Test your alarm each week by pressing the
test button. The alarm will beep once
followed by 4 loud pulses, then a brief pause
and then 4 more pulses, ending with a single
beep. While in full alarm the red LED will
flash for 10 seconds.

This confirms that the alarm is powered up
and working.

have been detected procedures.

Re-setting the alarm

If the alarm sounds, the test/reset button will
silence the alarm unless it is still detecting
dangerous levels of CO. The green light will
then flash every 30 seconds to indicate that
the alarm has power.

Replacement of batteries

Under normal operating conditions, the
batteries will last a minimum of one year.
These batteries can be purchased from your
local retailer.

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

End-of-life - This alarm will chirp every 30
seconds with a red LED flash after at least 10
years operation to let you know it has
reached its end of life. A replacement needs
to be purchased.

Carbon Monoxide Alarm Procedure

What to do if your alarm sounds

If alarm sounds (4 loud audible pulses
followed by a pause for 5 seconds):

• Immediately move to fresh air - outdoors
or by an open door/window. Do a head
count to check that all persons are
accounted for. Do not re-enter the
caravan nor move away from the open
door/window until the emergency
services responders have arrived, the
caravan has been aired out and your
alarm remains in its normal condition.

• Call Gas Emergency Services: 0800 111
999 or your local Gas Safe Registered
Engineer.

Never restart the source of the CO problem
until it has been corrected. Never ignore the
sound of the alarm! If the alarm is sounding,
pressing the test/reset button will terminate
the alarm. If the CO condition that caused the
alert in the first places continues, the alarm
will reactivate. If the unit alarms again within
six minutes, it is sensing high levels of CO
which can quickly become a dangerous
situation.

WARNING: Activation of the alarm
indicates the presence of Carbon
Monoxide (CO) which can kill you.

Maintenance of your alarm

To keep your alarm in good working order:

• Test every week

• Vacuum regularly to remove dust

• Keep away from solvents or detergents

• Avoid spraying air-freshener, hair-spray

near the alarm

• Do not paint the alarm. If decorating or
using adhesives close to the alarm,
remove it temporarily.

The following substances can affect the
sensor and cause false alarms.

Methane, Propane, Iso-butane, Iso-propanol,
Ethylene, Benzene,Toluene, Ethyl acetate,
Hydrogen Sulphide, Hydrogen, Sulphur
Dioxide, alcohol based products, paints,
thinners, solvents, adhesives, hair-sprays,
aftershaves or perfumes and some cleaning
agents.

WARNING: This Carbon Monoxide alarm
is not a smoke alarm. It will not sense
smoke, fire or any poisonous gas other
than carbon monoxide.

8-27

HOW TO USE YOUR CARAVAN’S EQUIPMENT

THETFORD CASSETTE C260 TOILET

Introduction

The Thetford Cassette Toilet is a high quality
product. The toilet forms an integral part of
your caravan bathroom, thanks to its
functional design which combines modern
styling and ease of use. The C-260 Cassette
To ilet is manufactured from high quality
synthetic materials which makes it a durable,
user and maintenance friendly toilet.

The toilet is made up of two parts: a
permanently fixed part and a Waste Holding
Tank that is accessible from the outside. The
removable Waste Holding Tank is located
under the toilet bowl and can be removed via
a door on the outside of the caravan. The
Thetford Cassette Toilet is the solution to the
sanitary problem in your caravan!

The operating instructions cover Thetford
Cassette Toilet models C-260S, C-260CS
(models connected to the vehicle’s central
water tank) and C-260CWE (model with its
own flush-water tank). There are differences
in the use of these models. Please ensure
that you follow the instructions that apply to
your toilet model.

PARTS

a) Removable Seat and Lid

b) Swivelling Toilet Bowl

c) Blade Handle

d) Flush Button

e) Waste Holding Tank Level Indicator

f) Water Filling Door (only if toilet has own

flush-water tank)

g) Rotating Emptying Spout

h) Automatic Pressure Release Vent

i) Sliding Cover

j) Removable Mechanism

k) Vent Plunger

l) Pull-out Handle

m) Wheels

n) Blade Openener

o) Access Door to Waste Holding Tank

Optional Features

p) Electric Blade

q) Automatic Ventilator

r) Waste Pump-Out System

s) Waste Holding Tank Multi-Level Indicator

t) Flush-Water Tank Level Indicator (only if

toilet has its own flush-water tank)

Note: Optional features can be bought from
Thetford dealerships.

Preparing for use (standard)

1. Open the access door on the outside of
your caravan.

2. Remove the Waste Holding Tank by
pulling the safety catch (which holds the
tank in place) upwards.

3. Pull the Waste Holding Tank outward to
the stop. Tip it slightly and take the tank
fully out.

4. Place the tank upright and turn the
rotating emptying spout upwards. The
emptying spout ensures that the tank can
be easily and hygienically emptied.

5. Remove the cap, with the measuring cup
inside, from the emptying spout and pour
the correct dosage of Thetford toilet fluid
(see product label) into the holding tank.
This avoids unpleasant smells and keeps
the inside of the tank clean. Next add
approximately 2 litres of water - enough
to ensure that the bottom of the Waste
Holding Tank is covered. Far more
information on Thetford toilet fluids, see
last page of this manual. Screw the cap
back onto the emptying spout and turn
back to its original position.

Note: The Emptying Spout Measuring Cap is
supplied in the same packaging as this
manual.

CAUTION: Never add toilet fluid directly via
the blade or the toilet bowl as this could
damage the lip seal of the Waste Holding
Tank. Always pour the fluids via the emptying
spout.

6. Slide the Waste Holding Tank back into
its original position via the access door.
Make sure that it is secured with the

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

Standard

Control panel
(with optional
features)

Optional
features

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

safety catch. Close the access door and
lock it. Your Thetford toilet is now ready
to use.

CAUTION: Never use force if you cannot get
the tank back into place easily. This may
cause serious damage. If blockage occurs,
always check if the blade handle is in the
correct (closed) position.

7. For toilets with own Flush-Water Tank:
Open the water filling door and fill the
flush-water tank with the correct dosage
of Aqua Rinse. This Thetford toilet fluid
keeps the flush water fresh and improves
the flushing. Next, fill up the flush-water
tank with clean water (approximately 8
litres) using a ferry can or hose. Your
toilet is now ready to use.

Preparing for use with Optional
Features

8. Automatic Ventilator: Open the access
door on the outside of your caravan and
remove the Waste Holding Tank (as
described above).

9. Remove the filter housing cover and if no
filter is present, place a new filter into the
filter housing. Peel off the sticker lids on
the filter. Place back the cover of the filter
housing.

Using the toilet (standard)

10. Turn the bowl to the desired position with
the lid closed and using both hands.

11.To activate the control panel, press the
flush-button once. The control panel
display will stay activated for
approximately 5 minutes. Run some
water into the bowl by pressing the flush
button again briefly.

12. The toilet may be used with the blade
open or closed. To open the blade, slide
the blade handle under the toilet bowl
sideways. After use, open the blade (if
still closed) and flush the toilet by
pressing the flush button for several
seconds (if necessary re-activate the
control panel). Close the blade after use.

CAUTION: If your toilet has its own
flush-water tank, please make sure that you
do not travel with a flush-water tank that is

too full. Do not travel with water in the toilet
bowl. Failure to adhere to this notice may
result in water damage to your caravan.

Using the toilet with Optional
Features

13. Electric Blade: Push the electric blade
button on the control display to
electrically open or close the blade. In the
case of failure, you can manually open or
close the blade by sliding the small
handle under the toilet bowl sideways.

14. Automatic Ventilator: The ventilator
automatically starts when the control
panel is activated (by pressing the flush
button) and will automatically shut off
after approximately 5 minutes. The
Automatic Ventilator Indicator will flash
until automatic shut-off occurs. If you
want to stop the ventilator, press the
Automatic Ventilator button. If you want
to re-start the ventilator, press the button
again (the LED will start flashing again).

15. Flush Water Tank Level Indicator (only for
toilets with own flush-water tank): When
the Flush Water Tank Level Indicator
lights up, refill the flush-water tank, as
only about 1.5 litres of water is left in the
tank, which is sufficient for approximately
2 flushes.

Emptying

The Waste Holding Tank has a capacity of 18
litres and requires emptying when the red
light (LED) on the toilet control display lights
up, when the Waste Holding Tank only has
capacity for approximately 2 more litres,
which is no more than two to three further
uses.

Make sure that the blade is closed. Open the
access door located outside the vehicle, pull
the safety catch upwards and remove the
Waste Holding Tank.

16. Place the Waste Holding Tank in an
upright position (Pull-Out Handle at the
top, Wheels at the bottom). Slide the
handle sideways - to the front of the tank

- until it snaps out of its locked position.

17. Pull the handle up and wheel the Waste
Holding Tank to an authorised waste
disposal point.

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

18. Push the handle back into its locked
position. Turn the emptying spout
upwards and remove the cap from the
spout. Hold the Waste Holding Tank in
such a way that during emptying you can
operate the vent plunger with your
thumb. To empty the tank without
splashing, depress the vent plunger while
emptying the tank. After emptying, rinse
the tank and blade thoroughly with water.

CAUTION: Do not seriously shake the tank
or use high pressure water cleaners. This
may cause damage to the tank’s interior.

Note: The vent plunger should only be
depressed once the emptying spout is
pointing downwards. Prepare the toilet for
re-use if required. Slide the Waste Holding
Tank into the toilet and close the access
door.

Emptying with Optional Features

19. Waste Holding Tank Multi-Level Indicator:
The lower lamp indicates that the Waste
Holding Tank is almost empty; the middle
lamp indicates that it is more than half
full; when the upper lamp lights up, the
tank needs emptying as it can only take 2

- 3 further uses.

Note: The Waste Holding Tank Level
Indicator will flash when the holding tank is
not present. In this case the toilet will not
flush.

20. Waste Pump-Out System: When
activating the control panel this feature
automatically lights up. When the Waste
Holding Tank Level Indicator illuminates,
press the Waste Pump-Out button to
pump out the waste from the holding tank
into the vehicle’s waste tank. The button
will flash while the waste is being
pumped and will stop automatically (after
approximately 5 minutes) when all waste
has been transferred. If the vehicle’s
waste tank is full, the Waste Pump-Out
light will flash rapidly and no pump-out
will be possible until the central tank is
emptied. (Check the level of the vehicle’s
waste tank on the vehicle’s central
console). After the Waste Holding Tank
has been emptied, there will be

approximately 1.5 litres of waste left in
the tank. This is normal. Add 2 litres of
water and a correct dosage of Thetford
toilet fluids to the Waste Holding Tank.

CAUTION: It is vital that the correct amount
of toilet fluid is added to ensure the proper
breakdown of the waste in the holding tank.
Only use the system when the tank is full.
Using the system too often on an empty tank
can cause damage to the pump, which could
cause the system to fail.

Cleaning and Maintenance

The toilet should be cleaned and maintained
regularly, depending on the amount of use.
To clean Thetford toilets, we advise using
water and Thetford Bathroom Cleaner.

CAUTION: Never use bleach, vinegar or
other powerful household cleaners that
contain these substances. These may cause
permanent damage to the seals and other
toilet components.

Toilet Bowl

- Squirt Thetford Bathroom Cleaner into
the toilet bowl.

-Flush the toilet bowl with water and wipe
down the rest of the toilet with a damp
cloth.

-Clean seat and lid The seat and lid can
easily be removed: Lift the seat and lid
assembly and pull the round pins (inside
the assembly) outwards from the pin
holes. After cleaning, replace the seat
and lid by positioning the round pins in
front of the pin holes and push the lid and
seat downwards.

-To keep your flush water fresh and to
prevent deposits from forming in your
toilet bowl, add a correct dosage of Aqua
Rinse in your flush water tank, if present,
on your toilet.

Tip! For a really shining toilet, dry with a soft
dry cloth after cleaning.

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

Waste Holding Tank

To keep your Waste Holding Tank fresh and
clean, Thetford has developed a number of
different toilet fluids. Thetford toilet fluids
suppress smells, reduce formation of gas,
promote breakdown of toilet waste and
increase the life span of a mobile toilet. We
advise a thorough cleaning of the Waste
Holding Tank once each season. Next to
using Thetford’s Cassette Tank Cleaner, the
powerful cleaning agent for the periodical
cleaning of the Waste Holding Tank of your
toilet, we suggest the following:-

- Remove the removable mechanism from
the Waste Holding Tank by turning it
anti-clockwise and rinse it under a tap.

- Remove the cover plate from the
Automatic Pressure Release Vent by
prising it up using a small screwdriver.
Use one hand to push the Automatic
Pressure Release Vent open while
holding the float of the Automatic
Pressure Release Vent on the inside of
the tank with the other hand. Push the
float upwards, turn it 180 degrees and
remove it from below. Remove the rubber
seal underneath the float. Rinse the float
and rubber seal under a tap. Replace the
rubber seal and float for the Automatic
Pressure Release Vent using the same
method in reverse.

The rubber seals in the toilet (the lip seal, the
mechanism seal, the automatic pressure
release vent seal and the cap seal) should be
regularly cleaned with water and treated with
Thetford High Grade Seal Lubricant. This will
ensure that the seals remain flexible and in
good condition. If the toilet is not to be used
for any length of time, it is important to treat
the seals with Thetford High Grade Seal
Lubricant after cleaning.

CAUTION: Never use Vaseline or any
vegetable oil except olive oil. These may
cause leakage or malfunction. The lip seal is
a part of the toilet that is subject to wear.
Depending upon the extent and manner of
use, the seals will become less effective and
will need replacing periodically.

Cleaning and Maintenance for
Optional Features

- Automatic Ventilation: The filter of the
Automatic Ventilation needs to be
renewed periodically. After approximately
4 full weeks of use, the filter loses its
absorption power.

- Pump-Out Waste System: To ensure
optimal functionality of the Pump-Out
Waste System, periodical maintenance of
the tube and pump is recommended.
After emptying the Waste Holding Tank
completely, fill it with clean water and
empty it again. This will clean the pump
and the hose. Do this once every 3
weeks when on holiday. This should
ensure proper operation of the system.

Winter operation

You can use your Thetford Cassette Toilet as
normal in cold weather as long as the toilet is
situated in a heated location. If there is a risk
of freezing we advise that the toilet is drained
by following the instructions under ‘Storage’.
For environmental reasons the use of
antifreeze, such as that used in car radiators,
is not recommended.

Storage

It is important that you follow the instructions
below if you do not expect to use your
Thetford toilet for a long (winter) period.

- Activate the Control Panel by pressing
the flush button. Open the blade and
press the flush button until water stops
flowing into the bowl. Close the blade.
Open the access door on the outside of
your caravan and empty the Waste
Holding Tank at an authorised waste
dump. Follow the instructions for cleaning
and maintenance. To allow the Waste
Holding Tank to dry, do not place the cap
back on the emptying spout of the tank.

21. If the toilet has its own flush-water tank,
place a sufficiently large bowl under the
drain tube to catch the remaining water
from the flush-water tank and remove the
drain plug. When no more water exits,
put the drain plug on the drain tube, put it
back in its original position and close the

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

access door. If the toilet is connected to
the vehicle’s water tank, please follow
your vehicle’s instructions for draining the
central water system. If your toilet is
optionally featured with a Waste
Pump-Out System, take out the Waste
Holding Tank and completely clean it
(see Cleaning and Maintenance). After
cleaning, fill it with water, put it back and
empty it via the waste pump-out system.
Repeat this twice.

Toilet unit malfunctions

Contact your dealer or a Thetford Service
Centre.

We advise draining the fresh water tank prior
to travelling. Antifreeze should not be
required if the motor home is heated. If you
do wish to use antifreeze, brands containing
the following properties may be used in the
fresh water tank:

•Ethylene glycol

• Mono-Ethylene glycol

•Propane-diol

• Glycerol

•Ethane-diol

•Glycol
Never use alcohol based antifreeze, i.e.

Methanol, Ethanol, and Iso-propanol.

ROOFLIGHTS

Your caravan is fitted with at least one type of
the following roof lights.

The Omnivent (12v) Rooflight

The Omnivent is a double-glazed roof light
constructed from a synthetic ultra-violet
screened material. Its side-operating
mechanism allows a completely free central
opening with built-in fixed ventilation when
closed. It operates as an extractor fan and air
intake fan.

Please note: Do not change the direction of
the fan unless it has been switched off ‘O’
position and the blades have stopped
rotating.

The Heki 2 Rooflight

To open to the tilted position:

(i) Press the knob in the toggle catches on

either side of the rooflight and turn
through approx. 90°.

(ii) Grasp the metal bar in the middle, snap it

out of its holder, swivel down and press
the rooflight upwards. (The rooflight is
held by the two gas springs after approx.
150mm).

(iii) Swivel the metal bar towards the rooflight

and snap into its holder.

(iv) To close the rooflight, proceed with steps

(i-iii) in reverse order.

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

To open in the intermediate position:

(i) Open the toggle catches on either side of

the rooflight.

(ii) Grasp the metal bar in the middle; snap it

out of its holder, swivel down and press
the rooflight outwards. (Rooflight is
opened automatically after approx.
150mm by the two gas springs.)

(iii) Open both fasteners and swivel the metal

strap toward the intermediate position
and pull the rooflight down until the metal
strap is stopped by the fasteners.

(iv) To close, proceed with steps (i-iii) in

reverse order.

To open in the ventilation position:

(i) Open the toggle catches on either side of

the rooflight.

(ii) Using both hands on the two toggle

catches, press the rooflight up about 2cm
and fasten the toggle catches in the
corresponding setting.

(iii) To close, proceed with steps (i-ii) in

reverse order.

Closing the blinds:

(i) Take hold of the end rod (without rocker)

in the recessed grip and engage in the
opposite end rod (with rocker).

(ii) Select the required position (blackout/

flyscreen) by moving both joined end
rods together.

CAUTION: In extremely bright sunshine, the
blackout blind must only be closed two-thirds,
and the rooflight must be set in the
continuous airing position.

Opening the Blinds:

(i) Move blind (end rod with rocker) right to

the outside.

(ii) Hold the recessed grip with one hand;

with the other hand, press the rocker and
move the blind back (do not let it recoil).

CAUTION

• Do not stand on the acrylic rooflight.

•Close HEKI 2 completely before moving
off.

• Do not leave your caravan when HEKI 2
is open.

•Please consult your supplying dealer if
you have any problems or defects.

• Remove any snow/ice or dirt before
opening the roof.

• Do not open when it rains or when there
is a strong wind.

Midi Heki Rooflight

Fig 1

(i) To open, push the large central button

(Fig 2).

Fig 2

(ii) Whilst depressed, slide the bar to the

desired position and locate into the stops
provided (Fig 3).

Fig 3

8-34

HOW TO USE YOUR CARAVAN’S EQUIPMENT

MPK Rooflight

Fig 1

Instructions

The rooflight can be raised to an opening
angle, on one side, to a maximum of 70° (Fig

1). To open, pull the operating bar down
unlocking the mechanism. Now move the bar
forwards (in direction of travel) and the
rooflight will open; all the time holding the bar
down. As soon as the operating bar is
released it will lock into position and the
dome will stay at this angle (Fig 2).

Fig 3

The flynet and the pleated blind can be
operated together or separately. To open the
rooflight dome both have to be opened.

WARNING: To avoid heat accumulation do
not close blind completely during the day.
Open both pleats when not using the
vehicle.

Before driving

IMPORTANT: All rooflights must be locked

down before travelling. Make sure the flynet
and the blind are in open position to avoid
damage and noise by airflow.

Fig 2

To close the rooflight, pull the operating bar
down, unlocking the mechanism. Now, move
the bar backwards (against the direction of
travel) and the rooflight will close; all the time
holding the bar down. Once you reach the
end position the hooks will lock the rooflight
automatically. Release the operating bar and
the rooflight will remain closed (Fig 3).

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

WINDOWS

Your caravan will be fitted with either
Polyplastic; Seitz framed windows, or a
mixture of both.

Polyplastic Window Opening

(i) In order to open the Polyplastic window it

is only necessary to move the catch
upwards and release the catch from the
backing plate.

(ii) The Polyplastic window should remain in

the open position once opened, however
if it does not then tighten the friction
control on the window stays to increase
the holding force.

(iii) The Polyplastic window is also fitted with

a night ventilation position where the
catch is set to the centre position on the
backing plate; in this position it may be
possible for rain to enter the caravan in
adverse conditions.

BLINDS & FLYSCREENS

Blinds

(i) Pull blind down by its centre catch. Do

not pull down by one side of the blind.
This will inevitably lead to problems.

(ii) Do not allow blinds to spring back freely.

Always control them by hand.

Flyscreens

(i) To operate the flyscreen, either pull the

screen fully down, fully up or across,
dependant on type of window fitted, and
clip into place on the blind/frame.

(ii) To release, unclip from the blind/frame. If

a cross bar is fitted, gently pull the
crossbar downwards towards you and
allow the tension of the spring to roll up
the flyscreen.

(iii) Where a crossbar is not fitted, disconnect

from the blind catch and release gently.

(iv) It is recommended that blinds are not in

the closed position whilst the caravan is
moving.

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

SHOWER

Using your Caravan Shower

To safely enjoy showering in your new
caravan, the following guidelines should be
used.

• Advise others that you are planning to
have a shower and that they should not
use other taps whilst you are showering.

• Ensure there is a sufficient supply of cold
water available.

• Divert the shower head or move to the
side, turn on the shower, carefully test the
temperature with your hand and regulate
the temperature as necessary before
standing underneath the shower.

• Supervise closely the young, elderly and
those with reduced mentally or sensory
impairment.

CAUTION: Water may be very hot.

TAPS

Kitchen Taps

Your new caravan will be fitted with a
domestic style mixer tap.

Operation

For correct operation of the tap, swivel the
spout to the desired position over the sink.
Lift the control lever to activate the pump and
allow water to flow simultaneously. To adjust
the temperature, swivel the lever to the left to
increase the temperature and to the right to
reduce the temperature.

WARNING: The water temperature could
be very high so do not lift the lever with
the tap turned to the full left position.

CAUTION: For winter storage and to prevent

frost damage the tap swivel must be left in
the centre up position.

Washroom Taps and Showers

Your caravan will be supplied with either a
vanity mixer tap or separate shower mixer, or
with a combined mixer tap with retractable
shower head.

Operation

The mixer tap and shower mixer are operated
in the same manner as the kitchen tap by
lifting the control lever to activate the pump
and swivelling the lever left or right to
determine the temperature.

WARNING: The water temperature could
be very high so do not lift the lever with
the tap turned to the full left position.

CAUTION: For winter storage and to prevent

frost damage the tap swivel must be left in
the centre up position.

Kitchen Tap

Washroom Tap

Shower Mixer Tap

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

GAS LOCKER DOOR

All caravan models are fitted with a gas strut
supported door which will remain in the open
position without the need for a holding
bracket. This door will remain open unless
locked by the key.

Please note: It is important when raising
your gas locker door that you do not push the
door past the vertical position as this could
damage the hinges. Also care should be
taken when leaving the door in the open
position to ensure that any wind cannot catch
the door and push it open beyond the vertical
position.

INTERNAL DOORS

Toilet/Shower Room Doors

Operation from within the shower
room

OTHER INTERNAL DOORS

Other internal doors such as the wardrobe
and table storage locker are fitted with a 2­position button lock. Push the button to lock
the door and the button should remain flush
with the door. Push the button again to
release and the button should then protrude
from the door surface.

Other Internal Doors

HIGH LEVEL LOCKER

To lock the door, push the small lever down
(identified in the drawing as A) then to unlock,
push this lever back to the original position.

Operation from outside the shower
room

To open and close the door, push the lever
down.

If the door is locked and needs to be opened,
it can be opened by inserting a coin into the
lower slot (identified in the drawing B) and
turning the slot.

To open the locker, push the handle
downwards.

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HOW TO USE YOUR CARAVAN’S EQUIPMENT

MAGNETIC CATCHES

Magnetic catches
work on contact with
the metal plate on
the rear of the door.
Simply close the
door until the magnet
engages and holds
the metal plate.
Pulling the door
towards you with a
moderate force will
be sufficient to
disengage the magnetic catch and open the
door.

SPRUNG HINGES

Overhead lockers will use sprung hinges.
These are suitably strong enough when
closed to securely retain the door and
prevent it from opening in transit. Pulling the
handle towards you with moderate force is
sufficient to open the locker door and hold it
in the open position.

SLIDING DOORS

The room divider should be held in place
during transit by the use of the strap with the
stud fastening. When stationary, the room
divider can be held shut by contact between
a metal plate and magnet.

8-39

HOW TO USE YOUR CARAVAN’S EQUIPMENT

BED MAKE-UP

Parallel Lounge

1

2

3

FRONT WRAP ROUND SEATING
(Option)

If you have purchased the wrap round
seating option for your new caravan please
note that the centre seat can be extended by
the use of the locking mechanism which can
be found under this seat.

Pull the slats forward then turn the locking
plate to be in the direction down the caravan
(see Fig 1) in order to secure the front seat in
place.

Fig 1

This will prevent the slats from going back
into the front seat and increase the seated
area.

Please ensure you return the locking plate to
its normal position (see Fig 2) if you wish to
remove the wrap round seating.

4

5

The two single beds can be easily converted
into a double bed by pulling out the bed slats,
stored beneath the chest of drawers or stored in
the bed slat box at the front/end of the caravan.
Arrange seat cushions.

Fig 2

Maximum load for the beds

Fixed bunks 100 kgs (17 stone)

Fixed single beds 125 kgs (19 1/2 stone)

Double fixed bed 250 kgs (39 stone)

8-40

HOW TO USE YOUR CARAVAN’S EQUIPMENT

REMOVABLE DRAWER LOCKER

To remove from the caravan, first locate the
two retaining straps at the bottom rear of the
unit, the straps are released by pulling away
and down this releases the thumb catches.
The locker can now be removed for storage.

To secure the unit into the caravan, first place
the locker into position, then feed the straps
though the thumb locks, holding the strap taut
push the thumb lock so that is closes on the
strap.

Radio/CD with MP3 Connectivity

Details on how to set up and use the Radio/
CD will be contained in your document wallet.

TELECO TV AERIAL

Connection to the Amplifier

Connect the lead exiting from the pole to the
ANT input of the amplifier. Connect with the
relevant lead, the TV connector of the
amplifier with the television. Connect the
amplifier to a 220V power socket or a battery,
making sure you do not invert the + and ­terminals (Fig 1).

Operating Instructions

1) Rotate the dB dial of the amplifier
clockwise.

2) Tune the television to a channel available
in the area where you are located.

3) Rotate and lift the antenna via the
suitable pole until you get the best image
on the TV.

Useful Tips

Not all the television signals you can receive
in the zone where you are located will
necessarily originate from the same direction.
So if the quality of a programme image is
poor, try rotating the antenna as the signal
may be coming from a direction different from
the others.

8-41

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Fig 1

Gain Adjustement

With the dB dial turned all the way clockwise,
amplifier sensitivity will be at maximum and it
is therefore able to receive the weakest
signals. If, instead, the signals are very
strong, there may be image overlap on the
TV screen. In this case rotate the dB dial
anticlockwise slowly until the image is
perfect.

With battery power supply this switch (Fig

2) allows to switch off the AT42.

If the amplifier is connected to the 230V the
switch is not active.

Fig 2

Instructions for the Reception of
Horizontal or Vertical Polarity
Signals

This antenna can be positioned both
horizontally and vertically by simply turning
the knob at the bottom of the mast.

By turning the knob fully left-hand, the
antenna shifts to the horizontal position, by
turning it right-hand the antenna shifts to the
vertical position.

8-42

HOW TO USE YOUR CARAVAN’S EQUIPMENT

HOW TO USE YOUR TV AERIAL

Digital TV set-up guide

Connect aerial and power

Fix the TV to a
bracket or place on
a stable, flat surface,
then connect the
aerial cable and
power lead to the TV
and sockets.

Check the power is on

The aerial needs power to work correctly;
check that the power is switched on (Switch
on either the mains and/or battery power to
the vehicle) both power sources switch on
the aerial (12 Volts).

Tune in TV and choose transmitter

Switch on the TV and tune in the channels. If
the vehicle is moved or a different socket is
used you might need to re-tune TV. If the first
transmitter picked up has poor quality
pictures, then re-tune and pick another
transmitter.

With Digital TV’s there will be a re-tune
button on the remote control use this feature
and then choose manual re-tune.

Most digital TV’s will also allow you to choose
the transmitter which is normally available via
the Menu function.

This will vary by TV manufacturer so if you
have any problems undertaking this task
please refer to your TV manual.

TROUBLESHOOTING GUIDE

Check aerial/radio fuse

If there is no power, check the 5 amp fuse
located within the PDU marked radio is in
working order.

Check TV monitor

Check the TV is working correctly by
ensuring that the channels tune in correctly in
your home. If the TV does not pick up the
expected number of channels we would
recommend you get the TV checked out.

See step 6 shows how to tune your TV

Number of channels picked up from
your house connections

DTV : 0 Programme(s)
Radio: 0 Programme(s)
Data : 0 Programme(s)

DTV : 72 Programme(s)
Radio: 24 Programme(s)
Data : 21 Programme(s)

Check the coax lead is of good
quality

Check that the TV aerial lead is of good
quality (Normally cheap leads from the
supermarket give reception problems, they
are normally mass produced and made to a
wider tolerance).

Ensure the coax lead from the aerial socket
to the TV is suitable for digital reception
reception (if in doubt, ask for advice).

Check location for signal strength

Check that the digital tv signal strength where
the vehicle is situated is Very Good to Good.

Go to: www.digitaluk.co.uk

Enter the postcode and check signal
strength.

8-43

X

✔

HOW TO USE YOUR CARAVAN’S EQUIPMENT

Note: Sometimes transmitters are being repaired or upgraded

Go to: http://www.digitaluk.co.uk/help_and_advice/engineering_works

Check if signal is OK that day / week.

Check there are no obstructions

Is the vehicle outside in an open space?
Check that the vehicle has no obstructions:
House lean to/canopy
Trees (also blowing in the wind)
House or other buildings
Hills
Large vehicles
In a valley etc.

Understand digital signals

Digital signals have what the industry calls
the Cliff effect.

The Cliff effect is either you have a picture or
not within a very small difference of signal
strength. This happens with both weak and
strong signals.

Troubleshooting guide - Checklist

Action ✓ or X

Check aerial fuse

Connect aerial and power

Check the power is on

Tune in TV and choose transmitter

Check TV monitor

Check the coax lead is of good quality

Check location for signal strength

Check for obstructions

Understand digital signals

If after following this guide you still
have problems, contact your local
Retailer or Approved Workshop.

8-44

HOW TO USE YOUR CARAVAN’S EQUIPMENT

PROTECT - AUTOWATCH ALARM
SYSTEM (Option Only)

Manufactured by Autowatch, the system is
designed to give years of trouble free
operation. Made with only the highest quality
components and using state of the art
technology you can be assured that your
caravan has the best electronic protection
available.

Each caravan alarm is installed with a
Passive Infrared Detector (PIR), a sensor that
detects movement in the caravan and
transmits a radio signal to the alarm module.
If the alarm is on the siren will sound. A leg
sensor, fully sealed against dust and water,
will detect if the corner stabilising leg is being
raised or lowered and transmits a coded
radio signal to the alarm.

Additional sensors can be purchased from
your retailer to enhance security.

See section below for operation or consult
the manufacturers instructions provided in the
Owners Information Pack.

Basic Operation Arming the System

(i) Briefly press (large) arm/disarm button.
(ii) Single chirp.
(iii) Awning light illuminates for 30 seconds.
(iv) Settling time of 15 seconds before

responding to triggers.

(v) Single intermittent flash of status LED

(every 2 seconds).

(vi) All sensors triggered will result in siren

sounding for 30 seconds, or until reset by
pressing the arm/disarm button.

Disarming the System

(i) Briefly press the (large) arm/disarm

button.
(ii) Double chirp.
(iii) Awning light illuminates briefly on and off

and then on again for 30 seconds.
(iv) LED off.

Panic Alarm

(i) Press and hold the small panic button on

the transmitter for two seconds.
(ii) The siren will sound for thirty seconds,

unless reset by pressing any of the

transmitter buttons.

Emergency Disarm

Insert the touch-key briefly into the socket.
The alarm will turn off.

Silent Arm and Disarm

(i) Press the small button briefly followed by

a press on the arm/disarm button.

(ii) The alarm will arm/disarm without chirps.

Sensors

Each caravan alarm is installed with a
Passive Infrared Detector (PIR) and a leg
sensor. Additional sensors can be purchased
from your dealer to enhance security.

Passive Infra Red Sensor

The wireless PIR sensor will detect
movement in the caravan and transmit a
radio signal to the alarm module, if the alarm
is on the siren will sound.

Leg Sensor

The leg sensor will detect the corner
stabilising leg being raised or lowered and
transmit a radio signal to the alarm. The leg
sensor is fully sealed against dust and water
and has a battery life expectancy of three
years. When the battery becomes exhausted,
the sensor will need to be replaced.

Enhanced Features Arming The
System In “At Home” Mode

In the ‘at home’ mode, any sensor that is
programmed to be isolated, such as the PIR
sensor will not trigger the alarm. Other
sensors, such as the leg sensor, will trigger
the siren. Arm as normal followed by a
second press on the arm/disarm button within
2 seconds. Normal “on” tone followed by “at
home” tone indicating isolation is active.
Settling time of 15 seconds before
responding to triggers. Armed in the isolation
mode will be indicated by a double flash
intermittently of the LED. The “at home”
sensors will be isolated; other sensors will
trigger the siren for 30 seconds.

Arming the System in Test Or Buzz
Mode

In the buzz mode the siren will sound a short
tone when a sensor is triggered instead of
sounding for 30 seconds. It is advisable to
test all the sensors.

8-45

HOW TO USE YOUR CARAVAN’S EQUIPMENT

AL-KO Trailer - Control

AL-KO Automatic Trailer Control is an
electronic control system that reacts quickly
to maintain the stability of the car and
caravan. The system continually monitors the
stability of the caravan during a journey and
operates when an unstable condition is
encountered. When AL-KO ATC activates,
the driver will feel the vehicle being slowed
down by the soft braking of the caravan.

AL-KO ATC LED OPERATION

Display ATC Condition Diagnosis What to do Outcome Status
Colour

Green ATC Active Everything OK

Green Flashing ATC Active Self test Drive forward Green Ready for

Red ATC Inactive Possible to Remove 12S Green Ready for

Red flashing ATC has Do not continue Remove 12S Green Ready for

detected a fault with ATC or 13 pin plug journey

Flashing Green - Simply the ATC is waiting
to detect movement. Drive a few metres
and the light will change to green.

incomplete to detect (Constant) journey

movement to
complete self
test and
recheck LED

continue journey or 13 pin plug journey

and wait five
seconds.

Reconnect Red ATC fault
plug detected

but can be
driven

connected and wait five

seconds

Reconnect Red ATC fault
the plug. (flashing) detected

cannot be
driven.
Remove
pushrod

Flashing Red - To provide further
explanation if the constant RED light is
showing: There are a number of errors
that the ATC logs and some are self
repairable by the customer but some will
require the ATC to be monitored by the
diagnostic equipment that is available and
the AL-KO service engineers are trained to
use.

8-46

SECURITY

SECURITY

Theft deterrent, prevention and security of
your touring caravan is taken very seriously
at Compass. That is why we have provided a
combination of standard features and
optional extras designed to deter and prevent
thieves from stealing your property. And in
the unlikely event that they should succeed,
aid the identification, speedy recovery of your
property and assist in the prosecution of the
thief.

Caravan Theft

The theft of a caravan can occur in the most
unlikely circumstances; from a motorway
service area, even from an owner’s driveway.
Secure all windows and doors when your
caravan is unoccupied, even if only for a short
length of time.

Phantom Tracker

Your new Compass Rallye caravan is fitted
with a Phantom Tracker as standard.

The Phantom ProActive Proiii is the
market leading GPS tracking device
specifically designed to meet all the
requirements for caravans.

You must phone Tracker immediately to
complete the activation process on 0161
476 4050

We will ask you for your chassis or vin
number as part of this process though you
need not be near the caravan when you
make the call.

We will then send you an installation
certificate along with your device number
and emergency contact cards.

This latest generation technology adds a
number of innovations including an
internet portal to check your system and
the ability to remotely control your Alde
heating.

Please take the time to read through the
information enclosed within the Document
wallet supplied with your caravan and
don't forget to return a copy of the
installation certificate to us.

Your first year's subscription is included as
part of the package. After this initial period
Tracker will write to confirm your renewal
options. For the last 10 years our annual
cost has been £99. They have no plans to
increase this, though there is a monthly
Direct Debit option.

9-1

SECURITY

AL-KO SECURE WHEEL LOCK

You must register your key, should you fail to
do this you will not be able to order a spare
key or obtain lost or stolen keys.

This is how it works:

• On the Al-Ko Secure registration card
you will find an exclusive security
number.

•Please register your key by telephoning
0870 7576788 or 0044 1926 818500.

•You will be required to provide the
chassis number of the caravan.

•You will need to provide us with a
password and supply answers to three
security questions.

• Make a note of your password and keep
it in a safe place.

•Also keep your registration card safe.

•Take your registration card with you when
you are travelling with the caravan.

•Always keep your registration card
separate from the lock.

Safety Information

•Always secure the caravan against
movement (chock the wheels, couple to
towing vehicle).

• Never leave Secure parts (key, locking
bolt, registration card) in the caravan.

•Always remove Al-Ko Secure before
moving the caravan.

•After any attempt at theft has been made
on a locked Al-Ko Secure, the caravan
must be inspected in an Al-Ko Approved
Service Workshop.

•Always keep the key in a safe place.

• Keep the lock set and registration card
separate from the keys.

• The lock parts and key do not have a
registration number, therefore keep the
registration card in a safe place.

• Caravans with twin axles have two locks,
keep each lock set in a separate place.
The sets are not interchangeable!

Note: Read the operating instructions and
act in accordance with them. Keep the

operating instructions for general use. Follow
the safety instructions as well as the warning
information.

ASSEMBLY

We recommend the use of a side-lift jack for
easier fitting of Al-Ko Secure when used on a
tandem axle caravan. (Order No. Al-Ko Jack
Set 1389235).

•Align the wheel so that the receiver can
be seen in the centre of the rim opening.
DO NOT use the rim opening in which
the tyre valve is fitted. (Fig. 1)

• Unscrew the plastic cap from the receiver
and store in the tool kit box. (When Al-Ko
Secure is not in use, always screw the
plastic cap in place). (Fig. 2)

•Insert the locking bolt into the rim specific
insert. (Fig. 3)

•Insert the locking bolt socket key. (Fig. 4)

•Line up the locking bolts and assembly
with the receiver. (Fig. 5)

•Tighten the locking bolt socket using the
wheel spanner provided (or torque
wrench as shown) to wheel torque. (Fig.

6)

• Remove the locking bolt socket key.
(Fig 7)

•Insert barrel lock. (Fig. 8)

• Hold the lock fast and lock. (Fig. 9)

• The Al-Ko Secure is now fitted. (Fig. 10)

9-2

SECURITY

Fig. 1

Fig. 3

Fig. 5

Fig. 2

Fig. 4

Fig. 6

Fig. 7

Fig. 9

Fig. 8

Fig. 10

9-3

SECURITY

CRIS - THE CARAVAN
REGISTRATION AND
IDENTIFICATION SCHEME

CriS is the Central Registration &
Identification Scheme that issues touring
caravan registration documents, equivalent to
that of the V5 registration document issued
by the DVLA for cars. CRiS was established
in 1992 by The NCC and provides a method
of registering the ‘keeper’ details of every
tourer manufactured by NCC member
companies to help prevent and detect
caravan related crime.

Why register with CRiS?

• Safety • Security • Warranty

Did you know?

•You should not take a tourer abroad
without a registration document. If you go
abroad your CRiS registration certificate
provides the necessary proof, required by
the police and other authorities, that you
are its registered keeper.

• If you need to make a claim on your
insurance, CRiS can help speed up
claims by providing details of your tourer
and its purchase date to relevant parties.

• CRiS can help your tourer’s manufacturer
contact you in the event that there is any
kind of product recall or fault that could
affect the safety of your caravan.

For help, support and advice contact CRiS:

NCC CRiS Ltd
PO Box 445
Aldershot
GU11 9SF

Te l: 0203 282 1000
www.cris.co.uk

Opening Hours: Monday - Friday 8am to 8pm

Saturday 9am to 5pm
Sunday 10am to 5pm

WINDOW ETCHING & CHASSIS
MARKING

Your Touring Caravan Registration Document
will include a 17 character VIN (Vehicle
Identification Number), shown in the top right
hand corner. This 17 character VIN will be
die-stamped into the caravan chassis with a
tamper evident label in the gas locker and a
maximum of 10 tamper evident labels placed
on the inside of all windows (with the
exception of opaque windows). To protect
yourself and your touring caravan, never
leave the Registration Document in the
caravan. For security reasons keep it in a
safe place.

If you sell the caravan please follow the
instructions on the Touring Caravan
Registration Document.

Please note: If you do not receive a Touring
Caravan Registration Document, lose it, or
any of the details recorded are incorrect,
please contact: CRIS - PO Box 445,
Aldershot GU11 9FS. Telephone: 0203

2821000.

Spare windows labels can be found in your
owners information pack for use if you ever
need to order a replacement window.

9-4

SECURITY

ELECTRONIC TAGGING

In conjunction with the CriS registration
scheme, all Compass touring caravans are
electronically tagged during manufacture for
added security and to ease vehicle
identification. The security tag containing the
individual identity of your caravan is
concealed within the caravan body and can
only be read by using a special decoder.

Please note: Your Local Police Can Obtain
The Use Of A Decoder By Contacting
C.R.I.S. on Telephone No. 0203 2821000.

ADDITIONAL SECURITY

Consider fitting any device which might deter
or prevent intrusion by thieves. For example:
A wheel lock will prevent towing of the
caravan and removal of the wheel.

FREE CRIME PREVENTION advice about
securing your caravan, protecting your
valuables, property marking, either at home
or whilst on site, can be obtained from the
Crime Prevention Officer through your local
Police Station.

9-5

SECURITY

9-6

CARE OF YOUR CARAVAN

CARE OF YOUR CARAVAN

This section of the guide is devoted to the
care, cleaning and general preservation of
your caravan in order to retain its showroom
condition.

EXTERIOR CLEANING

Under no circumstances should an abrasive
or harsh cleaner be used. It is strongly
recommended that you do not use a pressure
wash. Exterior body parts of the caravan are
extremely durable and easy to clean. It is
recommended you first wash off any heavy
dirt and mud with cold water then use a high
quality car wash and wax then rinse with
plenty of cold water.

CAUTION: The use of a pressure wash on
your caravan is not recommended as it can
lead to water entering the caravan via any of
the external vents and could damage
graphics.

ACRYLIC WINDOWS

Your caravan is fitted with shatter resistant
acrylic windows. To preserve their clarity and
unblemished transparency it is essential that
the following cleaning instructions are strictly
adhered to: Road grit, dust, sand, flies, lime
tree secretions, bird droppings etc., should
be washed off using plenty of cold water do
not use a sponge to clean off heavy dirt
deposits. Any remaining dirt should be
washed off using a soft cloth and warm
water.

Please note: Under NO circumstances
should any abrasive cleaning agents,
household detergents or proprietary cleaning
fluids be used. Wash the window again using
only cold water and dry off with chamois
leather.

Please note: Should scratches appear on
the acrylic windows these can often be
removed with an acrylic polish, i.e. ICI
Perspex polish. Gentle polishing with a liquid
metal polish, i.e. Brasso may also have the
desired effect - consult your retailer BEFORE
attempting to remove any but the slightest
scratch.

CARE INSTRUCTIONS FOR SEITZ
ROOFLIGHTS

Clean the acrylic rooflight with soap suds and
plenty of water, or use the Seitz special
cleaner. Use talcum to care for the rubber
seals.

Only use water and mild soap suds to clean
the blinds.

Please note: The 12-month guarantee
becomes null and void if these instructions
are not followed.

WINDOW BLINDS & FLYSCREENS

To clean the blinds and flyscreens, moisten a
soft cloth or sponge with a small amount of
water and mild soap suds and gently wipe
dirt off. Allow to dry before retracting, failure
to due this could result in mildew forming.

Pleated blinds where fitted should be cleaned
using a soft brush and if necessary hoovered
using a soft brush attachment on the device.

Winterisation/Storage

Please note: The blind/flyscreen should not
be left in the down position when the caravan
is not in use or throughout the winter as the
memory of the mechanism may be lost.

INTERIOR WALLS

Your caravan interior walls will only require a
wipe over with a damp cloth, using a mild
detergent, to keep them in a ‘showroom’
condition.

FURNITURE

Treat your caravan furniture as you would the
furniture in your home. Polish wood surfaces
sparingly with a good quality wax or spray
polish. Use a damp cloth to clean melanate
laminated surfaces.

COOKING EQUIPMENT

Caustic pastes, abrasive cleaning powders,
coarse wire wool and hard implements will
damage the surface.

10-1

CARE OF YOUR CARAVAN

SOFT FURNISHINGS

Carpets

What to do in the event of a spillage

A little common sense has to come into play
here when a liquid spillage occurs it should
first be blotted up immediately (never rub)
using a clean absorbent cloth. White only
kitchen towel, White tea towels or Terry
towelling nappy type cloths are ideal for this
purpose. (Something that colour is not going
to come out of and add to the problems!)

1. Don’t rub - blot with absorbent white cloth
initially.

2. Rinse with cold water using a spray
applicator bottle and the combination of a
spray & blot technique will remove most
spillages – but don’t over wet it blot well.

3. Use warm carpet shampoos if water does
not rinse off the spillage allowing time for
them to work before rinsing off.

4. Place a weighted absorbent cloth over
the damp patch when you have cleaned
the area to pull any materials out of the
carpet that were not fully removed during
cleaning to help prevent a stain occurring
on the surface. Leave overnight or when
dry remove.

5. If a stain containing colourant does occur
that cannot be removed with shampoo try
bleaching it off with 50% bleach 50%
water solution.

6. If the stain is still present then call in the
professional.

7. If the professional fails then contact us at
www.StainClearCarpets.co.uk but ensure
you have copies of your professional
cleaning history invoices if over 2 years
old and stain removal invoices for this
claim ready.

Recommendations for how to keep your
carpet looking good for longer.

Vacuum your carpet frequently from new.

If the carpet is heavily used every day then it
is better vacuumed every day. However for
most people vacuuming 3-4 times a week is
sufficient. If the carpet has a cut pile then an
upright vacuum cleaner is better suited to

remove soiling and keeping the pile aligned.
The appearance is better maintained if the
carpet is vacuumed leaving the pile in the
same direction as it was manufactured. Don’t
forget to vacuum the stairs frequently using
the correct attachments for the upright or
cylinder vacuum following a direction down
the stairs to maintain the pile direction. We
find that loop pile carpets are better
maintained with a suction type (cylinder)
vacuum cleaner. It is kinder to the pile
surface when new and reduces the possibility
of damage to the loop pile surface such as
fuzzing and snagging the loops.

Keep it looking Good:

It is during the first few days to two months of
normal domestic use when the traffic the
carpet is subjected to affects how the pile will
settle out in usage. It is key to keeping the
carpet looking good that you vacuum (if
possible) every day during this initial period
leaving the pile direction aligned the same as
it arrived. Modern carpets have a more
upright tuft direction which allows it to change
direction more easily. The vacuum is the only
tool you have to try and maintain this pile
direction with because everything else in
normal usage try’s to change this direction.
The carpet will wear just as well if you fail to
keep the pile aligned but for most people it
just looks better with the pile all aligned the
same way!

The most affected areas:

Soiling deposits tend to build up at the points
where you enter the rooms, at the points
where you are seated and on stairs nosings.
Concentrating more on these areas during
regular vacuuming will help keep the
appearance for longer and also if these areas
soil noticeably in between periodic cleaning,
spot cleaning or wiping with a damp cloth
should help improve the appearance. Most
soiling enters the carpet from the kitchen
area or any other smooth floor area such as
wood or tiled rooms. Effectively the carpet
acts as a mat and wipes onto the carpet by
direct contact with footwear as well as
carrying charged particle soiling from around
and under the foot which is more difficult to
remove. Soiling coming in from outside is

10-2

CARE OF YOUR CARAVAN

best removed by wiping footwear well or
removing outdoor shoes at the door. It is
easier to keep soiling out than to remove it
once it is in the carpet.

When to have it professionally cleaned:

If the carpet is never used soiling is present
in the atmosphere which settles onto the pile
and this will still affect the carpet which is
why periodic cleaning remains necessary no
matter what the levels of usage are. Soiling
from kitchen areas is generally more sticky
and since polypropylene fibres are oliophilic
(hold onto oil based soiling) they require
specialist chemicals and knowledge that a
true professional carpet cleaner will use to
remove that type of soiling and to help keep
the carpet in pristine condition. We require
the carpet to be cleaned a minimum of once
every 2 years and on some light shades it will
require cleaning more frequently. Stain
resistance does not stop a carpet becoming
soiled but it does make it much easier to
remove soiling and staining compared to if it
was not a stain resistant fibre.

Upholstery

Remove dust on a regular basis with your
vacuum’s upholstery or drape attachment.
Try to avoid brushing fabric covers because
that can damage the pile.

Only use an upholstery brush on the
upholstery, never use any other type of brush
to clean the upholstery as this may damage
the pile. Avoid detergents which may damage
the fabric’s protection. Use a sponge or a
clean white cloth but do not wash or rub the
fabric. Leave to dry in normal conditions.
These actions will not affect the Fire
Retardent treatment of the fabric.

Heavy soiling will require professional
cleaning. All fabrics will fade to some degree
if exposed to direct sunlight.

Dyes from a number of sources, such as
newspapers, jeans etc could stain your
upholstery if placed on the upholstery when
either the upholstery or other item is damp. It
isn’t alway easy to avoid that from
happening, however, proper ventilation can
help. Try to keep pets off the upholstery and
be careful of sharp objects such as belt
buckles, toys and watch straps snagging the

fabric. If snags do occur, carefully cut off the
loose ends with scissors or tuck back in - do
not pull them under any circumstances.

WINTERISATION AND STORAGE

Mattresses are made from fire retardent
fabric and are a C.M.H.R foam encapsulated
sprung unit. It is recommended that
mattresses be stored on edge during winter.

Try to keep your cushions away from direct
sunlight.

Curtains

It is recommended that the curtains in your
caravan are washed on a delicate cycle at
30°C. This will not damage the clip glides.

Shrinkage may be caused should you decide
to dry clean your curtains.

Curtains should not be left closed during
daytime otherwise some fading will be
experienced.

SHOWER TRAYS, SHOWER ROOM
AND WASH BASIN FITTINGS

Only clean your shower tray using soap and
water. Do not use chemical based cleaning
agents as this will attack the material.

CLEANING OF ALL TAPS

It is recommended that a non-abrasive damp
cloth be used for cleaning the taps and
showers.

WATER CONTAINERS

(i) All water remaining in any water

container should be disposed of so that
the container is empty.

(ii) The outside of external water containers

should be thoroughly cleansed and
washed down to remove any dirt, dust or
other contaminant. Water at a suitably
hot temperature containing an
appropriate detergent is recommended
for this purpose. Water should then be
put into the container, swirled round,
then emptied out.

(iii) All containers should then be totally filled

with water containing an appropriate
disinfectant / sterilising solution and
allowed to stand for the recommended
contact time (e.g. Milton for 15 minutes).

10-3

CARE OF YOUR CARAVAN

(iv) The solution should be emptied from the

container.

(v) The opening of any container should be

cleaned thoroughly with an appropriate
pre-prepared wipe impregnated with a
disinfectant / sterilising solution.

(vi) External containers should be inverted

whilst stored overnight (if possible).

(vii) Containers must be filled with mains

water only and mains water only should
be used for the above cleaning
procedure.

(viii) On no account should garden hoses be

used to fill water tanks.

WARNING: Under no circumstances
should alcohol, spirit or solvent-based
liquids be used on GRP or ABS plastic
panels as these substances may react
with the material and cause visible
damage.

WATER SYSTEMS - STERILISATION

Clean the water system at the start and end
of the season with sterilising fluid. When
cleaning it is advisable to use a sterilising
fluid e.g. Chempro SDP or similar.

Please note: It is recommended that for this
operation the filter is removed as the fluid
reduces the effectiveness of a new filter.

(i) Drain down the system. (Open all taps to

allow air in, enabling the system to drain
quickly.) See Index - Water System,
Draining.

(ii) Remove any water filters fitted, and

replace with a short length of hose or
empty filter cartridge (this will ensure the
filter is not affected by the disinfectant /
sterilising solution).

(iii) Fill the system by using the pump with a

disinfectant / sterilising solution. (Check
that the solution at full strength appears
at all taps/showers). Allow to stand for
the recommended period of time.

(iv) Drain the system down completely.

(v) Thoroughly clean the outside of all taps/

connectors with a cloth soaked in the
disinfectant / sterilising solution.

(vi) Flush the system through with clean

drinking water until no traces of

disinfectant / sterilising solution can be
detected at any tap.

(vii) After sterilizing the system at the start of

the season it is recommended that a
new Ultraflow filter cartridge should be
fitted.

Please note: Suitable sterilising chemicals
are available from your Compass Retailer,
accessory shop, chemists, or home-brew
shops. It is not, however, recommended to
use bleach or sodium met bisulphide.

THETFORD TOILET

WARNINGS

• Cold Weather Use - to prevent freezing
during cold weather use, add
antifreeze to the toilet system fresh
water tank. Use a non-toxic (propylene
glycol) type of antifreeze. Refer to
chart on container to obtain level of
protection.

•Warmer weather or longer intervals
between emptying the waste tank may
require additional toilet fluid. Use only
Thetford toilet fluid to achieve the best
results.

CAUTIONS

• Never add toilet fluid directly into toilet
bowl.

• Do not use strong household detergents
or cleaners that contain chlorine, solvents
or acid contents.

•High Altitude and Hot Weather Use - with
large temperature differences and
changing heights during towing, over
pressure can start to build up in the
waste holding tank, causing contents to
splash upward upon opening the valve
blade if opened too fast.

10-4

CARE OF YOUR CARAVAN

CHASSIS MOUNTED SPARE WHEEL
CARRIER

To gain access to your spare wheel lift the
spare wheel carrier up and lift up the locking
mechanism. Then move the mechanism to
the horizontal position and the spare wheel
carrier will be free to move over the
mechanism and allow the spare wheel to
drop to the floor to be removed.

To replace the spare wheel simply reverse
the operation making sure that the quick
release mechanism has been fully pushed
down to create a positive lock. The carrier is
of extra strong, lightweight construction and
zinc plated for all weather protection. It is
easy to fit and accepts all conventional wheel
sizes.

TYRES

Please refer to your Technical Data sheet
provided with your customer information pack
for information regarding tyre pressures and
axle loads.

Pressures

It is customary for manufacturers to mark
tyres with load and inflation data. This
information relates to the use of the tyre on
cars. It is dangerous to drive with under
inflated tyres. The pressures (cold)
recommended by the manufacturers should
be regarded as a minimum. Pressure checks,
including those on the spare tyre, should be
made with the tyres cold and using an
accurate pressure gauge. The checks should
be carried out before each journey and at
regular intervals during storage.

Tyre Wear and Damage

The legal requirements for tread depth on
motor vehicle tyres apply also to caravans.
Similarly, it is not permitted to mix cross-ply
and radial tyres on the same axle. A
redundant tyre must be replaced by one of
the same size and construction. Wheels
should be changed round occasionally to
equal wear and prolong the life of the tyres. A
tyre should be renewed if a blister, rupture or
cut exposing the casing is detected. If the
tyre has suffered a violent impact e.g. against
a kerb, it should be examined by a specialist
as soon as possible.

CHANGING A WHEEL

Whenever road wheels are removed and re­fitted, they must be tightened using a
calibrated Torque Wrench set to 102Nm for
steel wheels and 120Nm for alloy wheels.

Only use the wheel bolts supplied with your
caravan. If you need to replace these bolts
you should obtain bolts from an approved
Compass Retailer.

The bolt fixings should be tightened in the
sequence shown in the diagram below. Do
NOT simply tighten clockwise or anti
clockwise. Remember to over tighten is just
as dangerous as to under-tighten, as this can
distort the wheel rims. Avoid the use of power
wrenches. Wheel bolts should NEVER be
lubricated.

Alloy wheel bolts can be used to fit the steel
wheel until the alloy wheel is ready for
refitting.

Never use steel wheel bolts to fit an Alloy
wheel.

10-5

CARE OF YOUR CARAVAN

The corner steadies must not be used to jack
up the caravan. They can be lowered to
touch the ground only as a safety measure to
stabilise the caravan.

(i) Apply the handbrake fully as for parking.

Do not forget to give the caravan a slight
rearwards push to stop the reversing
lever collapsing.

(ii) Slacken off the wheel bolts on the wheel

to be changed.

(iii) With a suitable jack, jack up the caravan

under either the axle tube or the axle
mounting plate.

Please note: Do not use the chassis as a
jacking point. If there is lack of ground
clearance because of a flat tyre, gently move
the caravan onto some ramping boards.

(iv) Support the weight of the caravan with

the jack and for added safety lower the
front and rear corner steadies on the
side of the flat tyre. Then remove the
ramping boards.

(v) Remove the wheel bolts and remove the

wheel.

(vi) Before fitting the wheel, examine it for

distortion or other damage. Ensure that
all mating surfaces are clean and dry,
including bolt/nut seats.

Please note: Always Use the Correct Bolts to
Secure the Wheel - Check with the dealer if
unsure.

Please note: A corner steady brace is not to
be used for the next step.

(vii) Insert the wheels bolts into holes 1 then

2 and then 3.

(viii) After the bolts have been screwed in as

far as possible by hand, each bolt

should be tightened gradually in
sequence. Do not over tighten at this
point as the final tightening should be
done with a calibrated torque wrench.
The wheels of the caravan will not rotate
during tightening as they are held rigid
by the wheel hub brake unit.

(ix) Raise the corner steadies.

(x) Lower the caravan to the ground.

(xi) The wheel bolts should be tightened

ensuring that the torque is applied
evenly around the wheel. Using a
suitable torque wrench, sequentially
tighten the steel bolts to a torque of
102Nm for steel wheels and 120Nm for
alloy wheels following the sequence
stated above.

IMPORTANT

• The torque settings should be re-

checked after 50 km (30 miles).

• Do not loosen the wheel bolts to

carry out this operation whilst the
road wheel is supporting the weight
of the caravan.

• Wheel bolts should NEVER be

lubricated.

• NB: If you upgrade from steel to alloy

wheels you must ensure you use the
correct bolts for the new wheel.

JACKING

Under no circumstances should the corner
steadies be used to jack up the caravan.
When it is necessary to jack up, use a bottle,
screw, trolley or scissor type jack, one with
an axle shaped head is recommended.

Place the jack plate under the axle tube as
near as possible to the main longitudinal
member. The maximum mass which the
jockey wheel and its clamping mechanism
are capable of withstanding is 150kgs.

LUBRICATION

• Lubricate the Jockey Wheel

•Lightly oil the wheel axle and screw
thread.

• Lubricate the Brake Linkage

•Lightly oil all moving parts.

• Lubricate the Corner Steadies

•Lightly oil the screw and pivot pins.

10-6

CARE OF YOUR CARAVAN

THE ALKO CARAVAN CHASSIS

Chassis members

The recommended tow vehicle coupling
height is 415 +/- 35mm from the ground to
the centre of the ball.

Manufactured from high quality steel, the
chassis has extra deep sections to provide
strength at points of maximum stress. Large
elongated holes are punched in the
longitudinal and towbar, (‘A’ frame) members,
to reduce weight to a minimum. Each hole
incorporates a return flange to maintain the
required strength and provide rigidity in the
extra deep sections.

The chassis frame is of a bolted construction
which, should the need arise, allows
replacement of individual parts.

The chassis is Hot Dipped Galvanised. This
is regarded as one of the best forms of
corrosion protection. It does however require
minimal maintenance in certain
circumstances.

When new the chassis is of a bright and
shining appearance. As the galvanising cures
during the initial 2 to 3 month period, this will
gradually change to a medium to dark grey
colour. This grey finish is the ideal, giving the
correct protective coating. During this curing
period the surface should be protected to
avoid possible wet storage stain, in the form
of a soft, light coloured, porous, oxidation
layer. If the chassis members are in contact
with any salt deposits from roads this should
immediately be washed off with a high
pressure washer. Salt attracts moisture
allowing the surfaces to remain wet, this
prevents curing and also allows formation of
wet storage stain.

It is recommended that the chassis be
washed off, using a pressure washer on an
annual basis (particularly after winter usage)
to avoid undesirable build up of salt and dirt
deposits.

The galvanised chassis should not be
painted or subjected to any other protective
treatment.

Should the galvanising become superficially
damaged exposing the steel core, this should
be cleaned and treated with a cold

galvanising spray obtainable from vehicle
accessory outlets.

Damage to chassis members through impact
etc. must not be straightened or welded.
Damaged chassis members must be
replaced.

Drilling or welding of parts or
accessories

This chassis is designed and built to precise
tolerances and must not be drilled or welded.

Independent suspension

The ALKO rubber suspension is designed
and developed to suit all types of road
conditions and is maintenance free. Three
rubber elements are contained within a
hexagonal axle tube. These provide
suspension and have inherent damping
characteristics. (Only the hubs and wheel
brakes require attention - see axle booklet
Part No. 580458).

Coupling head

The ball couplings are entirely automatic in
operation and designed for one hand
operation to suit the 50mm international ball
recommended by the British Standards
Institution, NCC and the Society of Motor
Manufacturers and Traders.

Secondary braking (Breakaway
cable)

Uncoupling

Having lowered the jockey wheel to the
ground, operate the handle as previously
described. Lift the coupling clear of the
towing ball either manually or by operating
the telescopic jockey wheel.

Brake drum/hub assembly

The Euro Axle fitted to your caravan comes
complete with maintenance-free wheel
bearings greased and serviced for life.
Adjustment is not required during the design
life of the sealed bearing (100,000 km).

CAUTION: If replacement of the brake drum
or shoes is required, this must be carried out
by authorised AL-KO Service Centres.
Specialist tools and equipment are required.
The rear hexagonal bolt covered by a black
plastic cover must NEVER be touched.

10-7

CARE OF YOUR CARAVAN

Operating instructions

1 2

Fig 1

Coupling handle (Fig. 1/Item 1), Stabiliser
Lever (Fig. 1/Item 2)

The Stabiliser lever (Fig. 2/Item 2) must be in
the uppermost position (open).

Fig 2

Fig 3

Coupling

• Pull the coupling handle (Fig. 3/Item 1)
up in the direction of arrow. The coupling
mechanism has an open position ie. as
long as the AKS 3004 is not placed on
the ball, the handle will remain open. Put
the opened coupling onto the clean
towball. The handle must now make an
audible click and return to the flat
position.

WARNING: The coupling is correctly
engaged when the green edge of the
safety indicator button is visible (Fig. 4/
Item 3).

WARNING: Always ensure that the jockey
wheel is fully raised and secure before
commencing any journey.

Stabiliser Unit:

•To operate the Stabiliser (once coupled
to the towball), simple press the stabiliser
lever down as far as it will go (Fig. 4/Item

2).

Fig 4

Uncoupling

• Pull the stabiliser lever handle up as far
as it will go, open the coupling handle
and lift the AKS 3004 from the towball.
With larger nose loads, coupling and
uncoupling can be made easier by using
the jockey wheel to assist lifting.

The friction pads are pressed against the
towball and hence generate a stabilising/
damping force. These pads are therefore
subject to wear over time, however they will
have a long service life (circa. 30,000 Miles),
provided they are well maintained and kept
free of grease/dirt.

Checking the efficiency of the left/right
friction pads:

1) Couple up AKS 3004

2) Open Stabiliser lever (Fig. 5/Item1).

Fig 5

10-8

CARE OF YOUR CARAVAN

3) Close Stabiliser lever until resistance is
felt (ie friction pads are in contact with the
ball but not yet under pressure).

4) If the arrow on the arm (Fig. 5/Item 4) is
before or on the marked area (Fig. 5/Item

2) the friction pads are still as new (See
A)

5) The arrow on the arm should lie between
the marked area on the soft dock (See B)

6) If the arrow on the plate reaches or
passes the marked area on the soft dock
then the friction pads need replacing
(See C).

It is not necessary to adjust the friction pads

Manoeuvring operation

For easier manoeuvring (on campsites etc),
pull the stabiliser lever to the ‘up’ position.

Please do not use the stabiliser lever as an
manoeuvring handle. Please use the handles
on the Caravan or fit the AL-KO manoeuvring
handle to your jockey wheel (available
separately).

1) During opening or

closing, the AKS
must only be
operated by one
person.

2) Press stabiliser

lever down by hand
force only DO NOT
use your foot or an
extension bar, this
will damage the
components (Fig.

6).

3) When opening or

closing the
stabiliser lever,
please ensure your
hand does not
touch the coupling
handle - you may
accidentally trap
your fingers! (Fig. 6).

Fig 6

Noises whilst driving

As a rule, the friction pads of the AKS 3004
do not make a noise during driving. Any
clicking, creaking or squeaking noises that do
arise may be due to the following:

a) Foreign bodies or dirt between the friction

pad and tow ball. b) Dry operation of the
drawshaft inside the overrun device. c) A
detachable towball which has too much
play in the locking mechanism.

Remedial Action

a) Clean the tow ball and friction pads by

lightly rubbing the surface (100-120 grit
emery paper)

b) Lubricate the drawshaft sleeve via the

grease nipples. In addition, push the
gaiter forward and grease (DIN 51 825
KTA 3K) the exposed part of the shaft
(Fig, 7).

c) Visit a specialist workshop to have the

ball holding area checked for damage
and the locking mechanism for function.
If necessary, change the towball.

Fig 7

Storing

To reduce the possibility of contamination of
component parts of the AKS 3004 the
stabilising handle should be closed.

Towing ball

The automobile towing ball should measure
50mm maximum and 49mm minimum
diameter (DIN 74058). If the ball is below
49mm diameter it should be replaced
immediately.

10-9

CARE OF YOUR CARAVAN

Overrunning device

The device housing is packed with grease on
assembly, but will require periodic
maintenance to ensure smooth operation of
the braking system.

1) Regrease the shaft bearings via the
grease nipples provided at 3000 mile
intervals, and before storage.

2) Ensure correct functioning of all pivot
pins and levers and oil regularly.

3) Ensure correct functioning of handbrake
ratchet and oil regularly.

Braking system adjustment

lever

Fig 8

(At 500 miles, then every 3,000 miles or 1
year)

• Ensure the towing shaft with coupling
heads is pulled fully forward (Fig. 8).

• Release the handbrake to the fully off
position. If the handbrake will not go down
the whole way because of the fairing or
any other obstruction; then the fairing
must be cut away and/or the obstruction
removed to achieve this desired position.
It will not be possible to set up the braking
system properly when the handbrake is
not in the fully off position (Fig .8).

• Jack up one side of the caravan (see
Jack Operation Instructions).

• Remove the inner plastic bung from the
backplate to expose the ‘starwheel’
adjuster access (Figs. 8 & 9).

•Always rotating the road wheel in the
forward direction - never backwards;
adjust the starwheel with a suitable
screwdriver, in the direction of the arrow

Jockey wheel

Lubricate wheel and screw thread periodically
with grease.

Brake linkage

All moving parts should be lubricated
periodically to ensure their satisfactory
operation.

Corner steadies

The screw and pivot pins should be lubricated
periodically to ensure their satisfactory
operation.

embossed on the backplate until there is
resistance in the wheel rotation (Fig. 9).

Fig 9

•Slacken off the starwheel adjuster until
the road wheel turns freely in the forward
direction (Fig. 9).

• Check the adjustment at the end of the
brake cable where it is secured to the
abutment (bracket) welded to the centre
of the axle. When the inner cable is

10-10

CARE OF YOUR CARAVAN

pulled out it should extend
between 5 and 8 mm (Fig.

8). (On tandem axles a
double abutment is fitted to
the front axle only).

• Repeat for other wheel or
wheels.

• On tandem axles the brake
cables from the rear axle
should pass over this axle
and cross over each other
before being connected to
the abutment on the front
axle.

• Ensure the balance bar
(compensation) is being
pulled evenly. This bar (double on
tandem axles) should always be
paralleled with the axle tube when pulled
(Figs. 8 & 10). Adjust M8 lock and ball
nuts, if necessary, to achieve correct
parallel position (Fig. 10).

• Check the brake rod support bracket,
(fixed to the floor) is supporting the brake
rod evenly. The brake rod must always
run straight, never bent or curved under
any fittings. On tandem axles, using the
double balance bar, a brake rod support
tube (Part No. 228827) must always be
fitted on the end of the brake rod,
passing through the centre aperture on
the abutment.

• Remove the slack in the brake rod by
adjusting the long ball nut, rear of the
balance bar, ensuring the overrun lever
makes contact with the end of the towing
shaft.

• Over adjustment to the long ball nut (Fig

10), could induce movement of the inner
brake cable, reducing the effective
clearance of the brake shoes. If the over
run lever will not make contact, it is
possible the two lock nuts, forward of the
spring cylinder, are incorrectly adjusted.
Loosen the nuts and adjust the brake rod
as above (Figs 8 & 10).

• Adjust the two locking nuts, forward of
the spring cylinder (Fig. 10), (on some
chassis a single Nyloc nut is used) to
give 1mm of clearance on the spring

Fig 10

cylinder. This cylinder (the energy store
for the handbrake operation) must be
able to rotate only, not slide on the brake
rod.

(See Fig. 10). If the overrun assembly is
fitted with a gas strut handbrake then no
spring cylinder is fitted - therefore ignore
this paragraph).

• Correct adjustment of the linkage is
checked by operating the handbrake
lever so that when the second or third
tooth is engaged, a slight braking force is
felt on the road wheels.

• Over adjustment of either the wheel
brakes or linkage, will result in difficult
reversing causing the wheels to ‘lock-up’.

• When parking, the handbrake lever must
always be engaged into the fully upright
position (90°). This is to compress the
spring within the spring cylinder and
thereby create an energy store, which will
automatically engage the brakes further
should the caravan move.

If difficulty is experienced in this
operation, try easing the caravan
backwards with one hand while engaging
the handbrake fully with the other. This
manoeuvre should not be attempted on a
rearwards facing slope. In this case
wheel chocks should be used combined
with the handbrake.

•Finally, if the alloy road wheels have
been removed, re-tighten using a

10-11

CARE OF YOUR CARAVAN

calibrated Torque Wrench to 130 Nm
(Newton Metres) (118 lb-ft) - on all M12
wheel bolts - in sequence, i.e. North,
South, East, West not clock or
anticlockwise.

WARNING: The torque settings should be
rechecked after 50km / 30 miles. Wheel
bolts should never be lubricated.

In order to operate the ALKO braking system
correctly adequate traction of caravan wheels
is required when reversing. Therefore surface
conditions that would result in a lack of
traction should be avoided. Example: Peas,
shingle/loose gravel.

Care should be taken when traversing ramps
or other obstacles in order to prevent
damage to the caravan under gear. When
approaching such obstacles reduce towing
speed appropriately.

Chassis Lubrication Points

Fig 11

1. Grease the drawbar in the area of the
bellows.

2. Grease the bearing bush through the
grease nipples on the housing and the
cartridge.

3. Grease the pivot bolt of the overrun lever
and handbrake levers through the grease
nipple.

4. Grease the joint of the brade rod and
fitting.

5. Oil the joints of the spring cylinder in the
handbrake lever.

Lubricant type: Multi-purpose grease to DIN
51825 KTA 3K4.

10-12

STORAGE

STORAGE

LONG TERM & WINTER STORAGE

If the caravan is to be stored for any length of
time, especially over the winter period, the
following operations are recommended:

(i) Ensure all windows, roof lights,

habitation and exterior locker doors are
closed firmly and locked.

(ii) Remove all soft furnishings which could

be affected by damp conditions.

(iii) Clean the caravan inside and out as

detailed in the previous section.

(iv) Drain the water system (see Water

system).

(v) For winter storage and to prevent frost

damage all taps must be left in open
position. For those caravans with lift up
taps please ensure the taps are left in
the central position.

(vi) All blinds and flyscreens should be left in

the retracted position. Check all fixed
ventilation apertures are not obstructed.

(vii) Ensure that the refrigerator/freezer

compartment doors are secured in the
vent position using the door catch.

(viii) Check that the site you have chosen to

store the caravan is open, fairly high and
dry and if possible not exposed to gales
etc. If this proves impossible it is
recommended that the caravan chassis
is anchored to the ground.

(ix) Jack up the caravan (use bottle or screw

jack, do NOT use the corner steadies)
so that the wheels are clear of the
ground.

(x) Support the caravan axle with wooden

blocks, axle stands or similar so that
when the jacks are removed the wheels
remain clear of the ground. Lower the
corner steadies to ‘just’ site the caravan.
Cover the tyres to prevent deterioration.
Release the handbrake.

(xi) Security: Lowering and locking the

corner steadies and removing the
wheels will reduce the risk of caravan
theft.

CARAVAN COVERS

Caravan covers may be used to protect your
new Compass caravan provided that the
cover used is of a breathable type.

Unscrew the TV antenna and ensure the
cover is well tied down to avoid the cover
being punctured.

Your caravan must be ventilated every 4 to 6
weeks if it is to be stored with a cover in
place.

POWER DRAIN

To reduce the power drain while your caravan
is in storage, ensure that your refrigerator is
switched off.

Please note: Do not work under the caravan
unless the corner steadies are down and the
axle is supported.

Should the caravan be stored for a prolonged
period of time it is strongly recommended
that the caravan is fully serviced before the
commencement of use. Your retailer will
ensure that your caravan is safe, secure and
ready for your enjoyment.

Please note: Caravans stored for any length
of time should not have the handbrake or
brakes applied. The wheels should be
chocked or wedged and the handbrake
released. The hitch head should be checked
to see that it is fully extended and that there
is no load on the braking system. It is
recommended that you place a bowl of salt
within your caravan to absorb any moisture
during the winter months.

11-1