Compart VLINE80-2, VLINE-80 User Manual

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Page 1

Desktop POS Printer

VLINE-80

User Manual

Page 2

CONTENTS

Statement

2. GETTING STARTED

5 Interfaces Signal

6 Troubleshooting

......................................................................................................................................................

1.1 Introductions

1.2 The Main Features

2.1 Packing List

2.2.1 VLINE80

2.2.2 VLINE80

3.1 Printer Specification

3.2.1 Continuous Thermal Paper Specification

3.3 Printing and Cutting Position

3.3.1 Printing Position

4.1 Unpacking

4.2 Installation Site and Direction of Printer

4.3 Power Adapter Connection

4.4 Interface Cable Connection

4.5 Cash Drawer Connection

4.6 Media Loading

4.6.1 Paper Confirmation

4.6.2 Procedure of Loading

4.7 Specification of LED Indication and Beeper

4.7.1 Specification of LED Indication

4.7.2 Beeper

4.7.3 Multi-color Status LED

4.8 Setting DIP switch

4.8.1 Serial interface(RS-232C)

4.8.2 Interfaces of parallel,USB,Bluetooth and Ethernet

4.8.3 Auto Cutter Enable/Disable Selection

4.9 Print Self Testing

4.10 Print Test

4.10.1 Print Self-Test

4.10.2 Printing Of Windows Driver Program

4.11 Bluetooth

5.1 USB

5.2 Cash Drawer

5.3 Power Port Definition

5.4 Other Optional Interface

6.1 Printer Not Working

6.2 LED Indicator On The Control Panel and Beeper Alarm

6.3 Troubles Occur During Printing

.................................................................................................................................................

5.4.1 Serial Interface

5.4.2 Parallel Interface

5.4.3 Ethernet Interface

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1 3 3 4 4

5 6

9 11 11 11 13 13 13 14 14 14 15 15 17 17 17 17 18 18 18 19 19 20 20 20 20 21 21 21 22 22 22 24 25 26 26 26 26

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6.4 Problems Emerge During The Paper Cutting Processes

6.5 Remove Jammed Paper

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27 27

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Important Safety Instructions

1. Safety warning

1) Place the printer on a flat and stable surface.

2) Leave enough space around printer for operation and maintenance.

3) Do not insert anything into the ventilation slots or openings on the printer.

4) Do not place the printer on or near a heat source.

5) Do not use the printer near water. Never spill liquid into the printer.

6) Do not expose the printer to high temperatures, direct sunlight or dust.

7) Protect the printer from shock, impact and vibration.

8) Be certain the power source is within the voltage rating and frequency listed for the printer.

9) Switch off the printer power supply when won’t use it for a long time.

10) Do not place the power cord where it can be stepped on. If the power cord becomes

11) To ensure the print quality and reliability, you are suggested to use the recommended paper

12) Pls switch off the power supply when connect/disconnect all the ports or it will cause

13) Never carry out maintenance or repair work yourself. Always contact a qualified service

14) Keep this User Manual in a place which is easily accessible at all times.

Warnings: The print head will become very hot during printing; avoid contact with the print

head after printing has finished.

Warnings: Do not touch the printer head and connector in case static damage the printer

head.

2. Instructions

Carefully read the installation and operating instructions provided with the printer before starting up your printer.

damaged or frayed, replace it immediately.

or the same quality paper.

damage to the printer control circuit.

technician.

Page 5

1 OVERVIEW

1) Patent design of unique vertical double auto cutter

2) Low noise

3) High print speed

4) Easy paper loading

5) Support page mode printing

6) Compatible with various width paper

7) Cash drawer interface

8) Communication interfaces optional

1.1 Introductions

VLINE80 is a thermal receipt printer with auto-cutter, featured by high print quality, high print speed, high stability, etc. It can be used in commercial POS system, food industry and occasions which need real-time field print receipts.

VLINE80 can connect with other equipment through parallel, serial, USB, Ethernet, bluetooth, Wi-Fi and cash drawer interfaces. And the printer drivers are available for the WINDOWS XP/WINDOWS 7/WINDOWS 8/Linux operating system.

1.2 The Main Features

Page 6

2. GETTING STARTED

2.1 Packing List

1. Inspect the outside of both the box and the printer for possible damage.

2. Check whether you have received the following accessories together with the printer, if there is

 Standard Accessories:

 Optional Accessories:



1.The power cord and power adapter vary by local or region.

2.Some customers may require not packing some parts of the standard accessories for special, if

After receiving your printer, please check for possible shipping damage:

any items missing, please contact your local dealer.

Printer Power Adapter Power Cord CD Quick Start Guide

USB Cable Serial Cable Parallel Cable

Optional Accessories:

Note:

users are confused, please contact with your dealer for more detail.

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2.2.2 VLINE80-2

Page 8

Specification of some part elements

1) Power switch

2) Feed Button

3) Power LED

4) Paper LED

5) Error LED

6) Paper guide

Press “0” to turn off power and press “1” to turn on power supply.

Feed paper:When it’s not in the alarm status,push the button to feed paper.Push the button continuously to feed the long distance.

It indicate the power status.

It detect the status of paper,such as paper near end and paper end.See more details in”3.2 Specification of Indicated light and beeper”.

If there is abnormal phenomenon and error LED flashing,it means the printer is in the wrong status.Please turn off the power immediately.

In paper storehouse,paper guide can change the position to adapt to different paper width. ①

VLINE80-2 storehouse has 4 paper guide slot.paper guide slot 1/4 adapt to

−+1

mm/ 58

+10

mm print

−

paper respectively.

Warnings：

Paper guide is essential to adjusting the paper width.Please keep it properly. And the paper guide is un-taken during printing in case of print offset.

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3 Specification

Model

Printing

Print Method

Direct thermal line printing

Resolution

203dpi (8dots/mm)

Printing Width

48mm/72mm

Print Speed

Interface

Serial, Parallel, Ethernet, USB, Cash drawer, Bluetooth, Wi-Fi

Print Density

Adjustable from level 1 to level 4

Page Mode

support

Memory RAM

16Mb

Flash

32Mb

Resident Fonts

Chinese

GBK 16×16, 24×24dots

Alphanumeric

ASCII 9×17, 12×24dots User-defined

Support

Code Page

Graphics

Support bitmap printing with different density and user defined bitmap printing. (Max size of each bitmap is 40K, the total size of bitmap is 256k)

Barcode 1D

UPC-A、UPC-E、EAN8、EAN13、CODE39、ITF、CODEBAR、CODE128、 CODE93

PDF417、QR code

Detection

Sensors

3.1 Printer Specification

Table 2-1 General Specification

(1/2)

VLINE80-2

200～250mm/s

Cover open, paper near end sensors

paper near end, black mark and cover open

sensors(optional)

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Table2-1 General Specification（Continued

Model

LED Indicator

Power LED

Green LED

Paper LED

Error LED

Status LED

Power Supply

Charging

External power adapter

Input

AC100V-240V 50-60HZ

Output

24V 2A

Paper

Paper Type

Thermal Receipt Paper

Paper Width

58mm/80mm

Paper Thickness

0.050~0.090mm

Roll Paper Diameter

Max. OD ф83mm

Paper Load Paper Cut

Manual tear or Auto-cutter

Physical Specification

Operating Condition

0℃～40℃，20%～85%RH

Storage Condition

-20℃～70℃，5%～95%RH

Dimensions (L*W*H)

Weight

Reliability

TPH Lifetime

150km

Cutter Lifetime

2,000,000 cuts

MTBF

360, 000 hours

Software

Emulation

ESC/POS

Driver

Windows XP/Vista/7/8/10/POSReady/Linux CUPS/OPOS/JavePOS

SDK

WinCE, Win Mobile, Android, iOS

VLINE80-2

Red LED

）

(2/2)

Upward cover open and easy paper loading

195*147*147mm

1.8kg

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3.2 Media Specification

0 1

 

0 1

 

Paper Type

Manufacturer

FD210,PD150R,PD160R

OJI Paper CO.,LTD.

 Pls. use the recommended thermal paper or same quality paper, otherwise it

 Don’t stick the paper on the roll paper mandril;

 If the thermal paper is polluted by chemical or oil, the thermal paper heat

 Don’t use finger nail or hard articles to touch the surface of thermal paper,

 When the environment temperature is higher than 70°C ， the thermal paper

1 -



mm Print Paper

1 -



mm Print Paper

3.2.1 Continuous Thermal Paper Specification

Paper Type :Specified Thermal Paper Paper Width : Paper Outer Diameter :Max. 83 mm. Roll Paper Core :13mm(Internal Diameter)

Paper Thickness :0.065 ～ 0.090mm

：

Notes

will influence the print quality and decrease the thermal printer head life;

sensibility decreases, which will influence the print quality;

mm/

:18mm(Outer Diameter)

otherwise it will cause color fading;

color will fade, so pay attention to the influence of temperature, humidity and sunlight.

3.3 Printing and Cutting Position

3.3.1 Printing Position

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3.3.2 Cutting Position

Figure 3.3.2

Type

Paper Cutting Position(L1)

VLINE80-2

11.8mm

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4 Installation and Usage

2) The printer should install at a flat and steady place. It’s recommend that install the printer

3) Keep printer far away from source of water

；

4) Avoid the printer on place where it is vibration and shock

5) Ensure printer ground connect is safe；

6) When the printer is at operation and maintenance, it is recommended to retain the enough

1) Make sure the printer's power switch is turned off;

2) Put the cable plug of power adapter facing up at flat side, insert the rear of the printer

3) Turn the power adapter input power;

4) Pay attention about disconnecting or connect the AC adapter at right method, or likely to

4.1 Unpacking

When open the package, check if any items are missing or damaged according to the packing list, if so, contact the local dealer or manufacturer.

4.2 Installation Site and Direction of Printer

VLINE80-2 has two ways to install: wall-hanging(optional:wall-hanging carrier) and

horizontal installation. It’s recommend that install the printer at horizontal line.

at horizontal line.The angle of inclination should not exceed ± 10°(paper feed direction) if tilt install printer, it does not allow to tilt by other direction.

space to ensure the printer can work in reliability and ease of operation.

4.3 Power Adapter Connection

power connector;

cause damage.

The plug of power adapter is designed in a switch type, when accessing power adapter and uttered the voice "click", it means the connected socket switch is locked the adapter connect well, otherwise please connect again . When pull out the adapter, please pinch the shell of power adapter and pull the switch up, when the switch is fully opened then pull out the power adapter. Don’t put forth your strength to pull the plug by squeeze at any of place of power adapter. Because, it is more difficult to pull it out and easy to damage the cable.

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Notes：

►

Please only use the power adapter are recommended by supplied or equivalent products;

►

When disconnecting the AC adapter plug, handheld plug connector housing, to avoid the pulling

on the cable in force;

►

Avoid drag the power adapter cable, otherwise it will damage the cables, causing fire and shock; ► Avoid put power adapter around a heating device, otherwise the cable may melt, causing fire and shock; ► If you do not use the printer in a long time, disconnect the power supply of printer power adapter.

4.4 Interface Cable Connection

1) Make sure the printer's power switch is turned off;

2) Put the interface cable into the matched interface and fixed with screws (or spring) on the plug;

3) Connect the other end of the interface cable to the host.

4.5 Cash Drawer Connection

1) Make sure the printer's power switch is turned off;

2) Connect the cash drawer cable into the cash drawer interface on the rear side of the printer.

Warning: Cash drawer interface can only be connected to a voltage of 24V cash drawer

device (can’t connect to the phone line, etc.)

4.6 Media Loading

Confirm the type of paper used by the printer before printing. The default paper type is specified thermal paper. Choose the paper guide according to the printing paper.

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4.6.1 Paper Confirmation

1) Turn off printer.

3) Put the paper into printer. Pay attention to the direction of the paper. (Like figure 4.6.2)

Method:

1)Put the finger into the hole in the paper guide, then lift the paper guide.

2)According to the paper width, insert the paper guide in the proper position.

4.6.2 Procedure of Loading

Pressing the open button, open the top cover of VLINE80-2. (Like

figure 4.5.1)

VLINE80-2

Figure 4.6.1

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Close the top cover. (Like figure 4.6.3)

5) Tear the redundant paper. (Like figure 4.6.4)

Figure 4.6.2

Figure 4.6.3

Figure 4.6.4

：

Notes

► According to the paper size to adjust the paper guide; ► Make sure the paper inside is at tight status, or it will issue paper or other obstacle.

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4.7 Specification of LED Indication and Beeper

Name

Status

Specification

POWER

LED

（Green）

The printer work well

OFF

The printer powers off.

ERROR

LED

（Red）

Flash

The printer in an error state

OFF

The printer in an normal state

The printer in paper end state

OFF

The printer in an normal state

STATUS LED

Flash

The printer in an error state

The printer in an normal state

Description

POWER

LED

ERROR

LED

PAPER

LED

Beeper

Cover Open

ONONON

“Beep ,Beep,Beep--”

Full of paper

OFF

Silent

No Paper

ONONON

“Beep Beep Beep”.

Paper Near End

OFF

Silent

Cutter Jam

Flash

OFF

”Beep—，Beep—”

4.7.1 Specification of LED Indication

4.7.2 Beeper

PAPER

（Red）

LED

Notes: The printer use a thermistor to detect the temperature of the print head. If the temperature of print head is more than 65° C, printer will send a warning. If the temperature of print head is more than 80° C, printer will stop working until the temperature is in the normal range.

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4.8 Setting DIP switch

Switches

Functions

OFF

Default

1-1

Automatic line feed

Enable

Disable

OFF

1-2

Handshake

XON/XOFF

DTR/DSR

OFF

1-3

Bit length

7 bits

8 bits

OFF

1-4

Parity check

YesNoOFF

1-5

Parity selection

EVEN

ODD

OFF

1-6

Baud rate selection

（bps）

Reference form 1

OFF

1-7

1-8

OFF

Switches

Functions

OFF

Default

2-1

Chinese/English mode

English

Chinese

2-2

Internal beeper control

Disable

Enable

OFF

2-3

Auto cutter

Disable

Enable

OFF

2-4

Busy conditions

Receive buffer full

Printer off-line

Receive buffer full

OFF

2-5

Printer density

Reference form 2

OFF

2-6

OFF

2-7

OFF

2-8

Printing dots quantity

512

576

OFF

Switches

Function

OFF

Default

1-1

Automatic line feed

Enable

Disable

OFF

1-2～1-8

Reserve

OFF

Switches

Functions

OFF

Default

2-1

Chinese/English mode

English

Chinese

2-2

Internal beeper control

Disable

Enable

OFF

2-3

Auto cutter

Disable

Enable

OFF

2-4

Busy conditions

Receive buffer full

Printer off-line

Receive buffer full

OFF

2-5

Printer density

Reference form 2

OFF

2-6

OFF

2-7

OFF

2-8

Printing dots quantity

512

576

OFF

4.8.1 Serial interface(RS-232C)

DIP Switch 1

DIP Switch 2

4.8.2 Interfaces of parallel,USB,Bluetooth and Ethernet

DIP Switch 1

DIP Switch 2

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Form 1—Baud Rate Selection

Baud rate

1-6

1-7

1-8

Default

2400ONOFF

OFF

9600

4800ONOFF

9600

OFFONOFF

19200

OFF

38400

OFFONON

57600

OFF

115200

ONONON

2-5

2-6

2-7

Printer

density

Default

Reserve

1（diluted）

OFF

Reserve

OFF

Reserve

OFF

Reserve

4（dense）

DIP Switch setting 2

Switch2-3

Auto cutter disable

OFF

Auto cutter enable

Application program

Ignore auto cutter error for continuous printing

1) Make sure the printer has been installed roll paper and turn off the top cover.

2) Make sure the printer has linked power.

3) Make sure the printer power off.

4) Press and hold FEED button,then turn on power switch, the printer will print out self-test page.

Form 2—Print Density Selection

4.8.3 Auto Cutter Enable/Disable Selection

4.9 Print Self Testing

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4.10 Print Test

1.Make sure the power switch is on;.

1. Install the Windows Driver program. (Please refer to the Windows Driver Manual)

2. Please set the “Interface” as the type you use.

3. Use the Windows Driver Program to print out the “Self-test page”.

1) Power on the printer.

2) Primary device search for outer Bluetooth devices.

5) Finish pairing.

4.10.1 Print Self-Test

The self-test checks the printer’s current settings, status and whether the printer has any problem.

2.Pressing the [Feed] button until the green LED indicator flash once. The printer is ready to receive

data as soon as it completes the self-test.

4.10.2 Printing of Windows Driver Program

4.11 Bluetooth

PDA with Bluetooth interface, laptop and other information terminals can drive the mobile thermal printer VLINE80-2. Instructions as follows:

If there are some outer Bluetooth devices, choose “VLINE80-2”. Connected to VLINE80-2.

Notes:

In pairing, the printer must be turned on.

when pairing, do not set many printers on, otherwise it can‘t figure out which one succeeds in

pairing.

Printer can only connect one primary device each time.After successful pairing,printer can’t be

connected with other primary device.If it need to connect other device,it should disconnect the

connection with the former primary device.

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5 Interfaces Signal

PIN NO.

Signal Name

VBUS

D-

D+

GND

PIN NO.

Signal Name

Drawer 1

DRSW

VDR

Drawer 2

GND

 Driving voltage：DC 24 V

 Driving current：maximum 0.8 A ( In 510 ms)

 Drawer check signal

：

“L” = 0～0.5 V “H” = 3～5 V

Printer VLINE80-2 supports cash drawer interface and many other various communicate interfaces, such as serial interface, parallel interface, USB interface, Ethernet interface bluetooth interface, Wi-Fi interface. The printer has the communication board with the default USB interface and cash drawer interface, and the other communication boards with the Ethernet interface, parallel interface, RS232 interface are optional.

5.1 USB

Figure 5.1

5.2 Cash Drawer

Electrical characteristics

Figure 5.2

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5.3 Power Port Definition

PIN NO.

Signal Name

+24V

GND

N.C

SHELL

F.G



Strictly prohibit unplug the cable while the printer is power on.



When arranging the line of communication, you have to avoid paralleling with the strong

 you have to use the shielded communication line.

PIN NO.

Signal Name

TXD

RXD

GND

RTS

CTS

RTS

Note

：

current.

Figure 5.3

5.4 Other Optional Interface

5.4.1 Serial Interface

Printer VLINE80-2 serial interface is compatible with RS-232 standard, with 9 pin socket.

Figure 5.4.1 a

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Printer VLINE80-2 serial interface are compatible with RS 232 standard, with 25pin socket. User can

PIN No.

Signal Definition

PIN1

Frame Ground

PIN2

TXD

PIN 3

RXD

PIN 4

RTS

PIN 5

Unconnected

PIN 6

DSR

PIN 7

GND

PIN 8~19

Unconnected

PIN 20

DTR

PIN 21~25

Unconnected

gain the setting of interface via printing configuration sample; the default setting of serial interface is as follow, 9600bps(baud rates), 8 bit(data bit), 1 bit(stop bit), no parity, support RTS/CTS handshaking protocol.

Figure 5.4.2 b

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5.4.2 Parallel Interface

Pin No.

Signal

Source

Signal Definition

1HData latch pulse, latch the data to the printer at the rising edge of the negative

Data 0(The lowest bit)

Data 1

Data

7 (

The highest bit

)

Printer response signal, indicates that the printer has received the last byte of data; A negative pulse of about 1us.

Busy Signal; The printer is busy; High level indicates that the printer can’t receive

PE Signal; paper end signal; High level indicates that the printer is paper end.

－

Unconnected

－

Unconnected

－

Unconnected

Logic Ground

Frame Ground, separated from logic ground

－

Unconnected

19~30

Logic Ground

－

Unconnected

Printer error signal, low level indicates that error occurs in the printer, the error signal will output along with paper end signal.

Logic Ground

34~35

－

Unconnected

－

Unconnected

Parallel interface supports protocol with 36 pin CENTRONICS socket.

Figure 5.4.2

Note: H indicates that signal comes from Host computer, P indicates that signal comes from Printer.

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5.4.3 Ethernet Interface

PIN NO.

Signal Name

TX+

TX-

RX+

Figure 5.4.3

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6 Troubleshooting

Problem description

Probable reason

Solution

LED not light, printer not working

Printer No power

Connecting the power supply

Printer not on

Turn on the printer

Circuit board broken

Contact with the dealer

Problem description

Probable reason

Solution

Paper LED always on

Paper near end

The roll paper is near end, the printer can work normally

Error LED always on and beeper alarms

Printer Cover open

Close the printer cover

Paper Error LED always on and beeper

alarms

Paper end

Reload the roll paper

Error LED blinks and beeper alarms

Thermal print head

overheated

Turn the printer off and resume when it cools

overvoltage

Print with specified voltage

Low-voltage

Print with specified voltage

Problem description

Probable reason

Solution

Coloured stripe in the

paper

Paper near end

Reinstall the roll paper

Blurred printing or spot

Incorrect roll paper installation

Check if the roll paper is installed

Unqualified roll paper

Use recommended thermal roll

paper

Dirty thermal head or print

roller

Clean the thermal head or print

roller

Low print density

Increase the print density level

Paper Jam

Paper strike

Open the printer cover,check the

paper path and remove jammed

paper

Vertical print words

missing

Dirty thermal head or print

roller

Clean the thermal head or print

roller

Thermal head damaged

Contact your dealer for assistance

Your printer is very reliable, but occasionally problems may occur. This chapter provides information on some common problems you may encounter and how to solve them. If you encounter problems that you can not resolve, contact your dealer for assistance.

6.1 Printer Not Working

6.2 LED Indicator On The Control Panel and Beeper Alarm

6.3 Troubles Occur During Printing

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6.4 Problems Emerge During The Paper Cutting Processes

Problem description

Probable reason

Resolution

Cutter jam, the movable cutter cannot back

Cutter abrasion, insufficient cutting

replace the cutter

Worm gear and worm wheel abrasion

Replace the worm gear and worm wheel Motor burnt

Replace the motor

Paper scraps

Clean the paper scraps on the transmission system

Insufficient cutting

Cutter edge abrasion, paper too thick

Replace the cutter

Paper jam

Thermal printer head over heat

Reduce the density of printing

Driving too fast

Reduce the printer speed to the limit of thermal printer head

Wrong paper feeding position

Put the paper parallel with the paper mount and insert into the space between platen roller and the thermal printer head

1)Turn off the printer and press open cover button.

2)Remove jammed paper, reinstall the roll, and close the cover.

6.5 Remove Jammed Paper

Warning: Do not touch the thermal print head because it becomes very hot after printing.

If the top cover can be opened,operate it according to the next steps.

If the auto cutter jam occurs on printer VLINE80-2 and you cannot open the printer cover, open the cutter cover as shown on the left below.

1)Turn the printer off and open the front cover.

2)Turn the knob until cutter return to the normal position(tip tag).

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3)Close the front cover.

4)Open the top cover and remove jammed paper.

VLINE80-2