Page 1
StorageWorks Fibre Channel
Storage Hub 12
Installation Guide
First Edition (June 1999)
Part Number 340662-002
Compaq Computer Corporation
Compaq Confidential
Page 2
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
© 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Deskpro, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,
QVision, SmartStart, NetFlex, QuickFind, PaqFax, ProSignia, registered United States Patent and
Trademark Office.
Neoserver, Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service
marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Pentium is a registered trademark and Xeon is a trademark of Intel Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
StorageWorks Fibre Channel Storage Hub 12
First Edition (June 1999)
Part Number 340662-002
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Page 3
Contents
About This Guide
Text Conventions..........................................................................................................v
Symbols in Text...........................................................................................................vi
Symbols on Equipment................................................................................................vi
Rack Stability..............................................................................................................vii
Getting Help................................................................................................................vii
Compaq Technical Support.................................................................................vii
Compaq Website................................................................................................ viii
Compaq Authorized Reseller ............................................................................ viii
Chapter 1
Product Summary
Features..................................................................................................................... 1-1
Functions................................................................................................................... 1-2
Option Kit Contents.................................................................................................. 1-2
Chapter 2
Overview of Installing the Compaq StorageWorks Fibre Channel Storage
Hub 12
Compaq Rack Warning............................................................................................. 2-2
Hub Warning and Precaution.................................................................................... 2-2
Installation Sequence................................................................................................ 2-3
Rack-Mounting or Desktop Installation ................................................................... 2-3
Tools Needed............................................................................................................ 2-3
Installing the Rack Mounting Hardware for a Compaq Rack Installation............... 2-4
Locating the Rack Mounting Hardware............................................................ 2-4
Identifying the Rack Mounting Rails and the Chassis Slide Rails.................... 2-5
Attaching the Rack Mounting Rails to the Rack............................................... 2-5
Attaching the Chassis Slide Rails to the Hub.................................................... 2-6
Installing the Hub into the Rack............................................................................... 2-8
Installing the Rubber Feet for a Desktop Installation............................................. 2-12
Identifying the Rear Panel Components................................................................. 2-13
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Page 4
iv StorageWorks Fibre Channel Storage Hub 12
Hub 12
continued
Connecting the GBIC Module and the Fibre Channel Cable to the Hub................2-15
Connecting the Power Cord and Performing a Self Test ........................................2-17
Chapter 3
Troubleshooting
Troubleshooting Guidelines ......................................................................................3-1
Troubleshooting with the LEDs and the Reset Button..............................................3-2
Performing a Self Test after the Initial Power-Up.....................................................3-3
Appendix A
Electrostatic Discharge
Grounding Methods..................................................................................................A-1
Appendix B
Regulatory Compliance Notices
Federal Communications Commission Notice.........................................................B-1
Class A Equipment............................................................................................B-2
Modifications.....................................................................................................B-2
Cables ................................................................................................................B-2
Canadian Notice (Avis Canadien)............................................................................B-2
Class A Equipment............................................................................................B-2
European Union Notice ............................................................................................B-3
Japanese Notice ........................................................................................................B-3
Taiwanese Notice......................................................................................................B-3
Laser Compliance.....................................................................................................B-4
Laser Safety Warnings ......................................................................................B-4
Compliance with CDRH Regulations ...............................................................B-4
Laser Product Label...........................................................................................B-5
Laser Information..............................................................................................B-5
Appendix C
Power Cord Set Requirements
General Requirements ..............................................................................................C-1
Country-Specific Requirements ...............................................................................C-2
Appendix D
Specifications
Compaq StorageWorks Fibre Channel Storage Hub 12...........................................D-1
Index
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Page 5
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
USER INPUT User input appears in a different typeface and in
FILENAMES File names appear in uppercase italics.
About This Guide
two keys indicates that they should be pressed
simultaneously.
uppercase.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed to type information, type
Enter When you are instructed to enter information, type
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These elements appear in initial capital letters.
These elements appear in uppercase.
the information without pressing the Enter key.
the information and then press the Enter key.
Page 6
vi StorageWorks Fibre Channel Storage Hub 12
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING:
in the warning could result in bodily harm or loss of life.
CAUTION:
could result in damage to equipment or loss of information.
IMPORTANT:
instructions.
NOTE:
Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Text set off in this manner indicates that failure to follow directions
Text set off in this manner indicates that failure to follow directions
Text set off in this manner presents clarifying information or specific
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING:
do not open this enclosure.
To reduce the risk of injury from electrical shock hazards,
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING:
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
To reduce the risk of electrical shock, fire, or damage to
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About This Guide vii
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING:
the surface to cool before touching.
To reduce the risk of injury from a hot component, allow
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
Rack Stability
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
WARNING:
remove all power cords to completely disconnect power from
the system.
WARNING:
be sure that:
n The leveling jacks are extended to the floor.
n The full weight of the rack rests on the leveling jacks.
n The stabilizing feet are attached to the rack if it is a single rack
n The racks are coupled together in multiple rack installations.
n A rack may become unstable if more than one component is extended for
To reduce the risk of personal injury or damage to the equipment,
installations.
any reason. Extend only one component at a time.
To reduce the risk of injury from electrical shock,
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.
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viii StorageWorks Fibre Channel Storage Hub 12
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet at http://www.compaq.com.
Be sure to have the following information available before you call Compaq:
n Technical support registration number (if applicable)
n Product serial number (s)
n Product model name(s) and numbers(s)
n Applicable error messages
n Add-on boards or hardware
n Third-party hardware or software
n Operating system type and revision level
n Detailed, specific questions
Compaq Website
1
. This service is available 24 hours a day, 7 days a week.
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at http://www.compaq.com.
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
n In the United States, call 1-800-345-1518.
n In Canada, call 1-800-263-5868.
n Elsewhere, see the Compaq website for locations and telephone
numbers.
1
For continuous quality improvement, calls may be recorded or monitored.
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Page 9
Chapter
1
Product Summary
The Compaq StorageWorks Fibre Channel Storage Hub 12 is an active 12-port
hub for Fibre Channel-Arbitrated Loop (FC-AL) storage clusters, server
clusters, and networks, providing gigabit speed storage connectivity, modular
network scalability, and option network management.
Figure 1-1. Compaq StorageWorks Fibre Channel Storage Hub 12
Features
■
Expandability and Performance - supports 12 GigaBit Interface
Converter, GBIC ports with parallel and serial identification protocols
■
Flexibility - adheres to the ANSI FC-AL standard
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1-2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
■
Intelligent Port Control - provides multiple data checks without
affecting performance
■
Spatial Economy - takes up only 1U of rack space
■
Ease of Use - provides port-bypass circuitry flexibility and simplifies
central wiring management
Functions
The Compaq StorageWorks Fibre Channel Storage Hub 12 continuously
monitors the serial data and automatically configures an FC-AL network.
Adding valid FC-AL nodes with ANSI-compliant cables is truly a plug-andplay task. Loop nodes that are missing or inoperative are detected, and the data
is automatically routed to the next operational port and node in the loop.
The hub is transparent to the protocol. It does not consume any FC-AL
addresses and so is not addressable by an FC-AL port. Because of the
intelligent signal detection tests, only valid Fibre Channel devices will be
connected to a loop when using the hub. If an FC-AL node were to transmit
invalid Fibre Channel data, the node would be taken off the loop
automatically. Examples of node behavior that will result in a bypass state are
transmission of invalid characters, absence of frames, and invalid signal
amplitude.
Option Kit Contents
Unpack the shipping box and locate the Option Kit Card. This document will
provide you with the equipment contents of the Compaq StorageWorks Fibre
Channel Storage Hub 12 option kit.
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Page 11
Chapter
Overview of Installing the Compaq
StorageWorks Fibre Channel Storage
Hub 12
This chapter covers the following information about your new Compaq
StorageWorks Fibre Channel Storage Hub 12:
■
How to attach the rack mounting hardware
■
How to install the hub into the rack
■
How to install the rubber feet for desktop installations
2
■
How to cable the hub and to perform a self test
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2-2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Figure 2-1. Hub 12 installed in a Compaq rack
Compaq Rack Warning
WARNING: To reduce the risk of personal injury or damage to the equipment:
■
Extend the leveling jacks to the floor and ensure that the full weight of the
rack rests on the leveling jacks.
■
Ensure that the stabilizing feet are attached to the rack in a standalone
rack installation.
■
Couple together racks in multiple rack installations.
■
Extend only one component at a time. A rack may become unstable if
more than one component is extended for any reason.
Hub Warning and Precaution
WARNING: To reduce the risk of personal injury or damage to the equipment:
■
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■
Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
■
Disconnect power from the hub by unplugging the power cord from either
the electrical outlet or from the back of the hub.
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Page 13
Overview of Installing the Compaq StorageWorks Fibre Channel Storage Hub 12 2-3
CAUTION: Protect the hub from power fluctuations and temporary interruptions
with a regulating uninterruptible power supply (UPS). This device protects the
hardware from damage caused by power surges and voltage spikes and keeps
the system in operation during a power failure.
Installation Sequence
Below is a brief summary of the steps you will follow to install Compaq
StorageWorks Fibre Channel Storage Hub 12:
1. Unpack the Hub 12 option kit and verify contents.
2. For a rack installation, attach the rack mounting hardware (page 2-4) and
install the hub into the rack (page 2-8). Then proceed to step 4.
3. For a desktop installation, install the four rubber feet (page 2-12). (This
step is for desktop installations only.) Proceed to step 4.
4. Connect the cables to the hub and perform a unit self test.
Rack-Mounting or Desktop Installation
The Compaq StorageWorks Fibre Channel Storage Hub 12 can be installed in
a rack or on a desktop; however, this guide is primarily directed toward rack
installations. Rack-mounting installations require an industry standard 19-inch
electronic enclosure rack or a Compaq 19-inch electronic rack. The rack
installation procedures provided in this guide are for the Compaq rack.
Desktop installations require a flat, level surface and the attachment of four
rubber feet on the bottom of the chassis.
When installing the hub, allow at least 6 inches of clearance at the rear panel
and at the sides of the chassis for proper air circulation.
Tools Needed
■
No. 1 Phillips screwdriver
■
No. 2 Phillips screwdriver
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2-4 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Installing the Rack Mounting
Hardware for a Compaq Rack
Installation
Locating the Rack Mounting Hardware
Locate the rack mounting hardware in your shipping box:
1
2
4
5
3
Figure 2-2. Rack mounting hardware
➊ Rack mounting rails
➋ Chassis slide rails
➌ Screws for rails and 1U faceplate
➍ Air baffles
➎ 1U faceplate
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Overview of Installing the Compaq StorageWorks Fibre Channel Storage Hub 12 2-5
Identifying the Rack Mounting Rails and the
Chassis Slide Rails
Two rack mounting rails (long rails) and two chassis slide rails (short rails) are
used to support the hub in a Compaq rack. The chassis slide rails, which are
attached to the hub chassis, slide into the rack mounting rails, which are
attached to the front and the rear of the rack.
1
2
Figure 2-3. Chassis slide rail ➊ and the rack mounting rail ➋
Attaching the Rack Mounting Rails to the Rack
WARNING: To reduce the risk of personal injury or damage to the equipment:
■
Extend the leveling jacks to the floor. And ensure that the full weight of the
rack rests on the leveling jacks.
■
Ensure that the stabilizing feet are attached to the rack in a standalone
rack installation.
■
Couple together racks in multiple rack installations.
■
Extend only one component at a time. A rack may become unstable if
more than one component is extended for any reason.
1. Locate the two rack mounting rails.
2. Attach a mounting rail to the front of the rack, using two M6 x 1.0-12L
Phillips screws ➊. One screw is for the top rail hole and one screw is for
the bottom rail hole.
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2-6 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
1
Figure 2-4. Installing the rack rails
3. Carefully align the mounting rail with the rear rack frame.
4. Secure the back end of the rail to the back corner brace of the rack with
two M6 x 1.0-12L Phillips screws ➋. One screw is for the top rail hole
and one screw is for the bottom rail hole.
5. Attach the second rail to the rack.
2
6. After both rails have been attached to the rack, the slide rails are ready
to be attached to the hub.
Attaching the Chassis Slide Rails to the Hub
1. Locate the two chassis slide rails.
2. Attach the flat side of a slide rail to one side of the hub chassis with the two
M6 x 1.0-6L Phillips screws.
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Overview of Installing the Compaq StorageWorks Fibre Channel Storage Hub 12 2-7
Figure 2-5. Attaching a chassis slide rail
3. Attach the second slide rail to the other side of the hub chassis.
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2-8 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Installing the Hub into the Rack
1. After installing the rack mounting hardware, carefully align the hub’s
chassis slide rails with the rack mounting rails and begin sliding the hub
into the rack.
CAUTION: Be sure to keep the component parallel to the floor when sliding the
component rails into the rack mounting rail. Tilting the component up or down
could result in damage to the rails.
2. Continue to slide the hub into the rack until the latches on the front of the
slide rails engage with their alignment holes on the mounting rails. You will
know they are engaged when you hear a “clicking” noise.
Figure 2-6. Loading the Hub in the rack
1
2
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Overview of Installing the Compaq StorageWorks Fibre Channel Storage Hub 12 2-9
After sliding the hub in place, the front of the hub chassis will sit
approximately 6 inches (15 cm) from the front of the rack.
Figure 2-7. Hub loaded in the rack
3. Install the bottom air baffle.
Figure 2-8. Installing the bottom air baffle
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2-10 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
4. Install the top air baffle.
Figure 2-9. Installing the top air baffle
5. Install the 1U faceplate with two M6 x 1.0-12L Phillips screws.
Figure 2-10. Installing the 1U faceplate
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Overview of Installing the Compaq StorageWorks Fibre Channel Storage Hub 12 2-11
After the hub is installed in the rack, you are ready to connect the Multi-Mode
Fibre Channel Cables and to power up the unit.
Figure 2-11. Hub installed in a Compaq rack
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Page 22
2-12 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Installing the Rubber Feet for a Desktop
Installation
If the unit will not be installed in a rack, you will need to attach the four rubber
feet provided in the shipping box. These feet stabilize the base of the unit and
minimize damage to any surface on which the unit rests.
Turn the hub over and install one rubber foot in each corner of the unit. After
the rubber feet are installed, you may place the hub on a flat, level surface and
connect the cables. See the section, “Connecting the GBIC Module and the
Fibre Channel Cable,” later in this chapter.
Figure 2-12. Installing the four rubber feet - desktop installations only
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Overview of Installing the Compaq StorageWorks Fibre Channel Storage Hub 12 2-13
Identifying the Rear Panel Components
The rear panel of the hub provides the LEDs, connectors, and button you will
need to complete the rack installation. See the figure below and Table 2-1 to
identify the components on the rear panel. See Chapter 3, “Troubleshooting,”
for using the rear panel components when troubleshooting the hub.
2
1
Figure 2-13. Identifying the rear panel components
4 5 63
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2-14 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Indication or Explanation of Use
Table 2-1
Rear Panel Components
Ref. Component Status
Power LED ON Illuminates green to indicate unit is ON.
1
OFF Unit is OFF or there is a power failure.
See Chapter 3, “Troubleshooting,” for
troubleshooting suggestion.
Fault LED ON Hub is running a self test. If LED remains
2
OFF No faults detected.
Reset Button Press to run self test or to reset the hub.
3
GBIC LED (typical LED for
4
all 12 ports)
ON Illuminates green when a GBIC Module is
on longer than 60 seconds, indicates unit
failure. See Chapter 3,
“Troubleshooting,” for troubleshooting
suggestions.
present. See Chapter 3,
“Troubleshooting,” for troubleshooting
suggestions.
OFF GBIC Module is not present or port is not
functioning properly.
Bypass Port LED (typical
5
LED for all 12 ports)
AC Power Connector 100 - 240 VRMS @ 50 - 60 Hz line
6
ON Port is bypassed. Illuminates amber
when a connected port is not
participating in a loop operation. Refer to
Chapter 3, “Troubleshooting,” for
troubleshooting suggestions.
OFF Port is not bypassed.
voltage
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Overview of Installing the Compaq StorageWorks Fibre Channel Storage Hub 12 2-15
Connecting the GBIC Module and the
Fibre Channel Cable to the Hub
The hub has 12 modular, gigabit-per-second user-configurable interface ports.
These 12 ports are compliant with the GigaBit Interface Converter, GBIC
specification. Standard GBIC Modules are hot-pluggable. To connect an
FC-AL to the hub, you will need to install a standard GBIC Module followed
by a Fibre Channel cable into one of the 12 ports. See the documentation
supplied with the module and the cable for detailed installation instructions. If
you need to obtain GBIC Modules or Fibre Channel cables, contact your local
Compaq Reseller or Authorized Compaq Service Provider. See the preface,
“About This Guide,” for information on locating your nearest Compaq
representative.
1. Gently insert one GBIC Module into any available port on the hub, until
you feel the module click into place. The module is keyed to prevent
you from inserting the module incorrectly.
CAUTION: To reduce the risk of damage to the equipment, do not use excessive
force when inserting the GBIC Module.
Figure 2-14. Installing a GBIC module
2. Plug one end of a Fibre Channel Cable into the GBIC Module installed in
step 1. (The other end of the cable connects to an active FC-AL device.)
The GBIC Module and the Fibre Channel Cable are keyed to prevent you
from installing the cable incorrectly.
Compaq Confidential – Need to Know Required
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2-16 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Figure 2-15. Installing a Fibre Channel cable
3. Continue to install GBIC Modules and Fibre Channel Cables for all active
port connections.
4. Provide support, with user-supplied tie-wraps, for the installed cables so as
not to have a bend radius of less than 3 inches.
5. Route the cable(s) to prevent damage from sharp edges or from being
crushed by nearby equipment.
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Overview of Installing the Compaq StorageWorks Fibre Channel Storage Hub 12 2-17
Connecting the Power Cord and
Performing a Self Test
After installing the Fibre Channel cables to the hub, you are ready to supply
power and run a system check.
1. Plug the AC power cord into the hub, then into a grounded AC outlet.
The unit will begin to run self test, which lasts 15 to 60 seconds. During
self test, all LEDs will turn on. After the unit completes the self test, the
Power LED stays on, the Fault LED turns off, and the port LEDs
assume their operational state.
Fault
Power
Figure 2-16. Checking the power LED and the fault LED
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2-18 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
2. Verify that the top green GBIC LEDs illuminate on all ports where
GBIC Modules are installed.
2
G
B
Figure 2-17. Checking the GBIC LEDs
3. Verify that the bottom amber Bypass Port LEDs illuminate on all
connected ports that are not participating on the loop. For example, Port
2 in the figure below is not participating in the loop. Ports that do not
detect valid FC-AL links will be bypassed automatically. To be a valid
link, both ends of the cable must be connected to active, powered, FCAL devices.
3
G
B
Figure 2-18. Bypass Port 2 LED illuminates when port is not participating on
the loop
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This chapter covers the following information about your new Compaq
StorageWorks Fibre Channel Storage Hub 12:
■
Troubleshooting guidelines
■
Troubleshooting the hub with the rear panel LEDs and Reset Button
Troubleshooting Guidelines
If there is a problem accessing an FC-AL device connected to the hub, the
source of the problem can be the FC-AL device, the hub, the host, or any of
the connections between the host and device. See the Compaq StorageWorks
Fibre Channel Troubleshooting Guide to troubleshoot the loop. Use this
chapter to troubleshoot the hub.
Chapter
3
Troubleshooting
You can follow the steps outlined below to investigate the problem from the
most likely to the least likely cause.
1. Inspect the cabling between the hub and attached FC-AL devices. Check
for loose, dirty, broken, or bent cabling and connectors. Cables should
latch into position with an audible “click.”
2. Inspect the hub LED indicators for apparent problems. See the next
section, “Troubleshooting with the LEDs and the Reset Button.”
3. Check the GBIC Modules to ensure they are inserted properly.
4. Make sure that both ends of each Fibre Channel cable are connected to
active, powered, FC-AL devices.
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3-2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Probable Cause
loop. Resetting the hub disrupts the
performance. This will not normally
corrupt data on disk drives attached
Troubleshooting with the LEDs and the
Reset Button
If you are having problems with the hub, find the symptom in Table 3-1 that
best describes what you are observing, and attempt the solution that seems
appropriate. Where more than one solution is possible, the most likely solution
is listed first.
Table 3-1
Troubleshooting with LEDs and Reset Button
Problem
GBIC LED staying on after
GBIC Module removed
from hub
GBIC LED not illuminating
when GBIC Module
connected to hub
Bypass Port LED
illuminating for an active
port
Fault LED remaining on
after the 60-second self
test
Power LED staying off
when the LED should be
on
Some of the LEDs not
working properly
Suggestion
Faulty hub Call Customer Support.
1. GBIC Module not
inserted correctly.
2. Faulty GBIC Module
3. Faulty hub
1. Faulty FC-AL device
2. Faulty cable
3. Faulty hub
1. Temperature fault
2. Faulty hub
Hub not getting voltage Check the line voltage.
Unidentified error exits Press Reset Button to reinitialize
1. Try reinserting GBIC Module.
2. Check the GBIC Module.
Reinsert or replace GBIC
Module.
3. Call Customer Support.
1. Check the attached FC-AL
device to see if faulty or turned
off.
2. Check or replace the cable.
3. Call Customer Support.
1. Make sure air baffles not
obstructed. Check ambient
temperature.
2. Call Customer Support.
Check or replace the power cord.
Call Customer Support.
network, which can impact
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Page 31
Performing a Self Test after the Initial
Power-Up
One of the quickest methods to check the ports and the hub is to run a self test.
Self test will check those ports with active loop devices connected. For
example, to check all 12 ports, you will need to have active loop devices
connected to all 12 ports. See Chapter 2, “Overview of Installing the Compaq
StorageWorks Fibre Channel Storage Hub12,” for cabling instructions.
1. If the hub is not powered up, plug the AC power cord into the hub, then
into a grounded AC outlet. If the hub is powered up, press the Reset
Button on the rear of the unit. The unit will run self test, which lasts 15
to 60 seconds. The unit passes self test if the Power LED turns green
and the Fault LED turns off.
CAUTION: Resetting the hub disrupts the network, which can impact
performance. This will not normally corrupt data on disk drives attached to the
hub.
Troubleshooting 3-3
Fault
Power
Figure 3-1. Checking the power LED and the fault LED
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3-4 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
2. Verify that the green GBIC LED illuminates on all of the ports with a
GBIC Module.
2
G
B
Figure 3-2. Checking the GBIC LEDs
3. Verify that the Bypass LED illuminates on all connected ports not
participating on the loop. For example, Port 2 in the figure below is not
participating in the loop. Ports that do not detect valid FC-AL links will
be automatically bypassed. To be a valid link, both ends of the cable
must be connected to active, powered, FC-AL devices.
3
G
B
Figure 3-3. Bypass port LED illuminates when port is not participating on
loop.
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Page 33
Appendix
Electrostatic Discharge
To prevent damaging the system, be aware of the precautions you need to
follow when setting up the system or handling parts. A discharge of static
electricity from a finger or other conductor may damage system boards or
other static-sensitive devices. This type of damage may reduce the life
expectancy of the device.
To prevent electrostatic damage, observe the following precautions:
■
Avoid hand contact by transporting and storing products in static-safe
containers.
■
Keep electrostatic-sensitive parts in their containers until they arrive at
static-free workstations.
A
■
Place parts on a grounded surface before removing them from their
containers.
■
Avoid touching pins, leads, or circuitry.
■
Always be properly grounded when touching a static-sensitive
component or assembly.
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A-2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Grounding Methods
There are several methods for grounding. Use one or more of the following
methods when handling or installing electrostatic-sensitive parts:
■
Use a wrist strap connected by a ground cord to a grounded workstation
or computer chassis. Wrist straps are flexible straps with a minimum of
1 megohm ± 10 percent resistance in the ground cords. To provide
proper ground, wear the strap snug against the skin.
■
Use heel straps, toe straps, or boot straps at standing workstations. Wear
the straps on both feet when standing on conductive floors or dissipating
floor mats.
■
Use conductive field service tools.
■
Use a portable field service kit with a folding static-dissipating work
mat.
If you do not have any of the suggested equipment for proper grounding, have
an Authorized Compaq Reseller install the part.
NOTE: For more information on static electricity, or assistance with product installation,
contact your Authorized Compaq Reseller.
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Page 35
Appendix
Regulatory Compliance Notices
The following regulatory compliance notices and statements are provided in
this section:
■
Federal Communications Commission Notice
■
Canadian Notice (Avis Canadien)
■
European Union Notice
■
Japanese Notice
■
Taiwanese Notice
■
Laser Devices
B
Federal Communications Commission
Notice
Part 15 of the Federal Communications Commission (FCC) Rules and
Regulations has established Radio Frequency (RF) emission limits to provide
an interference-free radio frequency spectrum. Many electronic devices,
including computers, generate RF energy incidental to their intended function
and are, therefore, covered by these rules. These rules place computers and
related peripheral devices into two classes, A and B, depending upon their
intended installation. Class A devices are those that may reasonably be
expected to be installed in a business or commercial environment. Class B
devices are those that may reasonably be expected to be installed in a
residential environment (that is, personal computers). The FCC requires
devices in both classes to bear a label indicating the interference potential of
the device as well as additional operating instructions for the user.
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B-2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
The rating label on the device shows which class (A or B) the equipment falls
into. Class B devices have an FCC ID or logo on the label. Class A devices do
not have the FCC ID or logo on the label. Once the class of the device is
determined, refer to the following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to
correct the interference at personal expense.
Modifications
The FCC requires the user to be notified that any changes or modifications
made to this device that are not expressly approved by Compaq Computer
Corporation may void the user’s authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to maintain compliance with FCC Rules
and Regulations.
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
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European Union Notice
Products with the CE Marking comply with both the EMC Directive
(89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the
Commission of the European Community.
Compliance with these directives implies conformity to the following
European Norms (in brackets are the equivalent international standards):
■
EN55022 (CISPR 22) - Electromagnetic Interference
■
EN50082-1 (IEC801-2, IEC801-3, IEC801-4) - Electromagnetic
Immunity
■
EN60950 (IEC950) - Product Safety
Japanese Notice
Regulatory Compliance Notices B-3
Taiwanese Notice
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B-4 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
Laser Compliance
The GBIC-SW Module contains a laser device. All Compaq products
equipped with a laser device comply with safety standards, including
International Electrotechnical Commission (IEC) 825. With specific regard to
the laser, the equipment complies with laser product performance standards set
by government agencies as a Class 1 laser product. The product does not emit
hazardous laser radiation.
Laser Safety Warnings
WARNING: To reduce the risk of exposure to hazardous radiation:
■
Do not try to open the unit enclosure. There are no user-serviceable
components inside.
■
Do not operate controls, make adjustments, or perform procedures to the
laser device other than those specified herein.
■
Allow only Compaq Authorized Service technicians to repair unit.
Compliance with CDRH Regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and
Drug Administration implemented regulations for laser products on August 2,
1976. These regulations apply to laser products manufactured from August 1,
1976. Compliance is mandatory for products marketed in the United States.
This device is classified as a Class 1 laser product as defined by IEC 825.
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Laser Product Label
The following label or equivalent is located on the surface of the laser module.
Laser Information
Laser Type Semiconductor GaAIAs
Wave Length 770-860 nm
Divergence Angle minimum 15 degrees
Output Power
Numerical Aperture 0.45 +/- 0.04
This label indicates that the product
is classified as a CLASS 1 LASER
PRODUCT.
Less than 0.2 mW /10,869 W·m-2 sr
Regulatory Compliance Notices B-5
-1
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Page 40
The power cord set meets the requirements for use in the country where you
purchased your equipment. The voltage selection switch allows you to select
the appropriate line voltage for your server.
Power cord sets for use in other countries must meet the requirements of the
country where you use the server. For more information on power cord set
requirements, contact your Authorized Compaq Dealer.
General Requirements
Appendix
C
Power Cord Set Requirements
The requirements listed below are applicable to all countries:
■
The length of the power cord must be at least 6.00 feet (1.8 m) and a
maximum of 12 feet (3.6 m).
■
The power cord set must be approved by an acceptable accredited agency
responsible for evaluation in the country where the power cord will be
used.
■
The power cord set must have a minimum current capacity and nominal
voltage rating of 10A/125 volts AC or 10A/250 volts AC, as required by
each country’s power system.
■
The appliance coupler must meet the mechanical configuration of an EN
60320/IEC 320 standard sheet C13 connector for mating with the
appliance inlet on the computer.
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C-2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installtion Guide
Country-Specific Requirements
Use the following table to identify the appropriate accredited agency in your
country.
Table C-1
Power Cord Set Requirements - By Country
Country Accredited Agency Applicable Note Numbers
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland SETI 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan JIS 3
Norway NEMKO 1
Sweden SEMKO 1
Switzerland SEV 1
United Kingdom BSI 1
United States UL 2
NOTE:
1. Flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm
Power cord set fittings (appliance coupler and wall plug) must bear the certification
mark of the agency responsible for evaluation in the country where it will be used.
2. Flexible cord must be Type SJT or equivalent, No. 16 AWG, 3-conductor. Wall plug
must be a two-pole grounding type with a NEMA 5-15P (15A, 125V).
3. Appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration
number in accordance with the Japanese Dentori Law. Power cord set must be rated
minimum 12A, 100V. Flexible cord must be Type VCT or VCTF, 3-conductor, 1.25
2
mm
conductor size. Wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (15A, 125V) configuration.
2
conductor size.
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Page 42
This appendix provides operating and performance specifications for the
Compaq StorageWorks Fibre Channel Storage Hub.
Compaq StorageWorks Fibre Channel
Storage Hub 12
Table D-1
Compaq StorageWorks Fibre Channel Storage Hub 12
Specification - Electrical
Appendix
D
Specifications
Bit Rate 2.125 Gigabit per second, full duplex
Compliance Standard ANSI X3T11 PH
Gigabit Connector Type GBIC
Input Requirements
Rated Input Voltage 100 to 240 VAC
Rated Input Frequency 50 - 60 Hz
Rated Input Current 3A
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continued
Page 43
D-2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
continued
Table D-1
Compaq StorageWorks Fibre Channel Storage Hub 12
Specification - Electrical
Power Supply Output Power
Rated Steady-State Power 70 W
Maximum Peak Power 150 W
Temperature Range
Operating 10° to 35° C
Shipping/Storage -30° to 50° C
Relative Humidity (noncondensing)
Operating 8% to 90%
Nonoperating 5% to 95%
Table D-2
Compaq StorageWorks Fibre Channel Storage Hub 12
Specification - Mechanical
Dimensions U.S. Metric
Height 1.66 in 42.2 mm
Depth 17.3 in 439.4 mm
Width 17.3 in 439.4 mm
Weight 10.5 lbs 4.8 kg
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Page 44
Index
A
AC Power connector 2-14
Air baffles 2-9
Attaching
chassis slide rails 2-6
rack mounting rails 2-5
B
Bypass Port LED 2-14, 3-2
C
Cabling 2-15
chassis slide rails 2-6
Chassis slide rails 2-5
Class A Notice
Canadian B-2
United States B-2
Compaq authorized reseller x
Compaq rack installation 2-4
Compaq website x
Connecting
cables 2-15
Fibre Channel Cable 2-15
GBIC Module 2-15
D
Desktop installation 2-12
Desktop or rack-mounting
installation 2-3
E
Ease of Use 1-2
F
Faceplate 2-10
Fault LED 2-14, 3-2
FCC notice B-1
Features 1-1
Flexibility 1-1
Functions 1-2
G
GBIC LED 2-14, 3-2
getting help ix
Grounding methods A-1
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2 Compaq StorageWorks Fibre Channel Storage Hub 12 Installation Guide
H
help
additional sources ix
Compaq website x
Compq authorized resellers,
telephone numbers x
technical support telephone
numbers ix
http://www.compaq.com x
I
icons
symbols on equipment viii
Installation sequence 2-3
Installing
hub 2-3
Installing
Fibre Channel Storage Hub into
the rack 2-8
rack mounting hardware 2-4
rubber feet 2-12
L
Laser product label B-5
LEDs 2-13, 3-2
M
Manageability 1-1, 1-2
N
Notices See Regulatory
compliance notices
O
Option kit contents 1-2
P
Performing a self test 2-17
Performing self test after initial
power-up 3-3
Power LED 2-14, 3-2
Powering up the hub 2-17
R
Rack installation 2-4
Rack mounting hardware 2-4
Rack mounting rails 2-5
Rear panel components 2-13, 2-14
Regulatory compliance
notices B-1
Reset Button 2-14, 3-2
Resetting the hub 3-3
RJ-45 receptacle viii
S
Self test 2-17, 3-3
symbols in text viii
symbols on equipment viii
T
technical support ix
telephone numbers x
Temperature fault 3-2
text conventions vii
Tools needed 2-3
Troubleshooting guidelines 3-1
Troubleshooting with LEDs and
Reset Button 3-2
W
warnings
electrical shock ix
rack stability ix
www.compaq.com x
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