Final Edition (July 1998)
Part Number 320280-001
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
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This publication contains information protected by copyright. No part of this publication may be
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Corporation.
1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Fastart, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, registered United States
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Corporation.
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Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Professional Workstation SP700 Reference Guide
Final Edition (July 1998)
Part Number 320280-001
Contents
About This Guide
Text Conventions........................................................................................................................ix
Symbols in Text...........................................................................................................................x
Symbols on Equipment...............................................................................................................xi
Getting Help ..............................................................................................................................xii
Writer: B J Pereira Project: Compaq Professional Workstation SP700 Reference Guide Comments: 320280-001
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About This Guide
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
ix
Keys
USER INPUT
FILENAMES
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY
NAMES, and DRIVE
NAMES
TypeWhen you are instructed
EnterWhen you are instructed
Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.
User input appears in a different typeface and in
uppercase.
File names appear in uppercase italics.
These appear in initial capital letters.
These always appear in uppercase
information
information and then press the
without
pressing the
to type
to enter
Enter
information, type the
key.
Enter
information, type the
key.
Writer: B J Pereira Project: Compaq Professional Workstation SP700 Reference Guide Comments: 320280-001
Compaq Professional Workstation SP700 Reference Guide
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x About This Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the
following meanings.
IMPORTANT: Presents clarifying information or specific instructions.
NOTE: Presents commentary, sidelights, or interesting points of information.
WARNING: Indicates that failure to follow directions in the warning
!
could result in bodily harm or loss of life.
CAUTION: Indicates that failure to follow directions could result in
damage to equipment or loss of information.
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Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards.
Enclosed area contains no operator serviceable parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a
Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or damage
to the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for injury
exists.
WARNING: To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
xi
WARNING: To reduce the risk of electric shock or damage to the
equipment:
■ Do not disable the power cord grounding plug. The grounding plug is
an important safety feature.
■ Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
■ Disconnect power from the workstation by unplugging the power cord
from either the electrical outlet or the workstation.
Compaq Professional Workstation SP700 Reference Guide
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xii About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
http://www.compaq.com
.
For Compaq technical support:
In the United States and Canada, call 1-800-386-2172
For Compaq technical support phone numbers outside the United States and
Canada, visit the Compaq website at:
http://www.compaq.com
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Chapter 1
Product Features
1-1
COMPACT
Figure 1-1. Compaq Professional Workstation SP700
Compaq Professional Workstation SP700 Reference Guide
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Product Features
1-2
Standard Features
The Compaq Professional Workstation SP700 offers the following features.
Features may vary depending on your model. For a complete listing of the
hardware and software installed in your workstation, run the INSPECT utility
in Chapter 2.
ProcessorsStandard with one 400-MHz or 450-MHz Intel Pentium II Xeon
Number of ProcessorsOne processor, upgradable to two
L2 Cache Size512 KB
PCI BusDual-Peer PCI buses (aggregate bandwidth of 267MB/sec)
AGP Bus2x mode capable (533 MB/sec bandwidth) and supports
Table 1-1
Compaq Professional Workstation SP700 Standard Features
FeatureCompaq Professional Workstation SP700
processor
Side-Band Addressing (SBA)
Memory ControllerDual 64-bit memory controllers (aggregate bandwidth of
1.6GB/sec)
MemoryUp to 128-MB, 100-MHz ECC Registered SDRAM. All models
upgradable to 4 GB.
Optional Memory
Upgrades
Error Checking and
Correcting (ECC) Memory
Graphics ControllerShips with 2D/3D or 3D graphics controller. See the
Expansion SlotsNine slots with eight open: four dedicated full-length PCI slots,
Supports 100-MHz ECC 32-MB, 64-MB, 128-MB, 256-, or
512-MB Registered SDRAM DIMMs. (Single DIMMs can be
inserted in any of the eight DIMM sockets.)
Uses an encoding scheme for memory error detection and
correction. (This feature detects and corrects all single-bit
memory errors, and detects and reports double-bit errors.)
appropriate guide on the SmartStart for Workstations CD
under X:\DOCS\GRAPHICS,
one dedicated short PCI slot, one shared full-length PCI/ISA
slot, two dedicated short ISA slots, and one Accelerated
Graphics Port (AGP) slot located on system board.
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1-3
Compaq Professional Workstation SP700 Standard Features
Continued
FeatureCompaq Professional Workstation SP700
Drive ControllerIntegrated IDE controller and integrated Dual Wide-Ultra
SCSI controller (Channels 1 and 2) on PCI local bus.
Network ControllerCompaq Fast Ethernet Embedded NIC NC3121 (10/100Mbps
with RJ-45 connector).
Hard Drive TypesWide-Ultra SCSI (To find your specific hard drive size, double-
click on
check. Click
My Computer,
File,
then click
then click on the drive you want to
Properties.)
Secondary Storage3.5-inch diskette drive and CD-ROM drive
Drive BaysSeven drive bays with four open. All models have three, 5.25”
x 1.6” drives with one occupied by CD-ROM, one 3.5” diskette
drive, and one 3.5” removable hard drive cage that can be
configured with either three 1.0” drives or two 1.6” drives.
External Connectors/Jacks
Serial (two available, A and B)
Parallel
USB (two available)-hardware ready
Wide-Ultra SCSI (channel 2)
Ethernet (RJ-45)
IEEE 1394 (two available)
Headphone and microphone jacks
Keyboard
Mouse
VGA (AGP) on selected models
Stereo line in/line out
MIDI game
AudioIntegrated speaker built into the front bezel
ROMSoftware upgradable ROM via ROMPaq Utility
Power Supply325-Watt power supply with Power Factor Correction (PFC)
Integrated 16-bit audio
Headphone jack
Microphone jack
MIDI game
Stereo line in/line out
Flashable ROM via local ROM or remote ROM upgrade
Continued
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Product Features
1-4
Compaq Professional Workstation SP700 Standard Features
Continued
FeatureCompaq Professional Workstation SP700
SoftwareMicrosoft Windows NT Workstation, Compaq support
software, and Compaq utilities (preinstalled)
Intelligent ManagementRemote ROM update
Remote Security Management
Remote Wakeup and Remote Shutdown
Establishment of Power Management Settings
Advanced Configuration and Power Interface (ACPI) capable
Enhanced Support Software CD and support from Compaq
website
DMI 2.0
For more information, see Chapter 3
Asset ManagementCompaq Diagnostics for Windows NT
For more information, see Chapter 3
Security FeaturesKeyboard password
Administrator password
QuickLock/QuickBlank
Diskette Write Control
Diskette Boot Control
Serial Interface Control
Security Lock Provision
Diagnostic ToolsPower-On Self-Test (POST)
Diagnostics (DIAGS)
Computer SETUP and INSPECT
ROMPaq utilities to upgrade ROM
Diagnostics for Windows NT
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SmartStart for Workstations
If the preinstalled software on your workstation has been deleted, you can
install Microsoft Windows NT Workstation, Compaq support software, and
Compaq utilities using SmartStart for Workstations. For more information
about SmartStart for Workstations, refer to the Software Installation Guide
shipped with the workstation. There are also online help files located on the
SmartStart for Workstations CD.
For information about the graphics controller installed on your workstation,
refer to the appropriate guide on the SmartStart for Workstations CD under
X:\DOCS\GRAPHICS, where X is your CD-ROM drive designation. To view
one of the .pdf files, use Adobe Acrobat Reader. To install Adobe Acrobat
Reader, refer to the Software Installation Guide.
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Table 1-2
Front Panel Components
Ref.ComponentDescription
1Power on/off LEDAfter plugging the power cord into a grounded AC
outlet and the workstation, if the LED is:
Off - Workstation is ready to be powered up.
Steady Amber - Either the expansion board
assembly or the processor/processor terminator
board is not seated properly.
After pressing the power button, if the LED is:
Steady Green - Workstation is turned on, and
both the expansion board assembly and the
processor/processor terminator board are seated
properly.
Blinking green - Workstation is in standby mode.
2Power buttonTurns the workstation on or off
1-7
3Hard drive activity LEDWhen lit, indicates the workstation is reading or
writing data to the hard drive(s)
4Network activity LEDWhen lit, indicates the workstation is receiving
or sending data on the network
5Bay 4 - CD-ROM drive5.25-inch, half-height drive bay
6Bay 55.25-inch, half-height drive bay
7Bay 65.25-inch, half-height drive bay
8Bay 7 -diskette drive3.5-inch, third-height drive bay
9SpeakerPremierSound with fixed equalization
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Product Features
1-8
Rear Panel Components
The following figure illustrates the location of the external connectors and
jacks. Refer to the corresponding table for a description of each component.
1
2
3
4
6
9
12
14
16
Figure 1-3. Identifying rear panel components
5
7
8
10
11
13
15
Table 1-3
Rear Panel Components
Ref.ComponentFunction
1Power cord connectorConnects the power cord
2Headphone jackConnects to headphones
3Audio line-out connectorConnects to an external amplifier that powers
4Audio line-in connectorConnects a device that supplies sound such as a
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1-9
Rear Panel Components
Continued
Ref.ComponentFunction
5MIDI/game connectorConnects to a MIDI device/game player
6Serial connector AConnects to a serial device
7Serial connector BConnects to a serial device
8Microphone jackConnects to a microphone
9Keyboard connectorConnects to a keyboard (orange icon)
10Firewire connectors (2)Connect to IEEE 1394 devices
11Mouse connectorConnects to a mouse (green icon)
12Wide-Ultra SCSI
connector (channel 2)
Connects Channel 2 of the integrated Dual Wide-
Ultra SCSI Controller to a SCSI device
13Parallel connectorConnects to a parallel device such as a printer
14RJ-45 connectorConnects to the Ethernet network
15VGA (AGP) connectorConnects to a monitor (available on selected models)
16USB connectors (2)Connect to USB devices
Compaq Professional Workstation SP700 Reference Guide
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1-10
Product Features
Side View Components
Figure 1-4 identifies the components from the side view of the workstation and
with the side access panel removed. Refer to the corresponding table for a
description of each component.
321
4
5
COMPACT
6
7
8
Figure 1-4. Identifying components from side view
Table 1-4
Side View Components
Ref.ComponentDescription
1Bay 13.5-inch drive. Part of removable hard drive cage.
2Bay 23.5-inch drive. Part of removable hard drive cage.
3Bay 33.5-inch drive. Part of removable hard drive cage.
4Bay 4 - CD-ROM drive5.25-inch, half-height drive bay
5Bay 55.25-inch, half-height drive bay
6Bay 65.25-inch, half-height drive bay
7Bay 7 -diskette drive3.5-inch, third-height drive bay
8Air plenum (cooling
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Keyboard and Mouse
The workstation ships with a keyboard and a three-button mouse.
Special Mouse Functions
Most software applications support the use of a mouse. The functions assigned
to each mouse button depend on the software application you are using.
The Logitech OEM MouseWare software provides special drivers and an applet
that allows you to define the functionality of the mouse buttons. For more
information on installing this software, refer to the Workstation Software
Reference, which is located on the SmartStart for Workstations CD at
X:\DOCS\REFERENC\INDEX.HTM (where X is your CD-ROM drive
designation).
Special Keyboard Functions
1-11
Some keys on the keyboard provide special functions, depending on the
software application you are using. Figure 1-5 identifies all special function
keys. Refer to the corresponding table for a description and function of
each key.
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1-12
Product Features
Table 1-5
Special Function Keys
Ref.KeyFunction
1
2
3
4
5
6
7
8
Esc
F1 - F12
Backspace
Print Scrn
Scroll Lock
Pause
Num Lock
Caps Lock
Often assigned a specific task by the application.
Frequently used as an exit key (for quitting an application),
for moving back one screen, or for canceling a command.
Used for specific effects in applications and operating
systems. Refer to the application software documentation.
Moves the cursor left and deletes characters as it moves to
the left.
Depending on the software you are using, prints the
displayed screen to a printer. Using this key may not print
the entire file.
When the Scroll Lock light is on, the screen is prevented
from scrolling.
Temporarily suspends screen scrolling or some operations.
When the Num Lock light is on, the numeric keypad is
activated and the arrow keys are deactivated. (The arrow
keys to the left of the keypad perform the same functions
as the arrow keys on the keypad.)
When the Caps Lock light is on, all letters typed are
capitalized.
9
10Windows
11
12Application*Used (like the right mouse button) to open pop-up menus
13
Ctrl
Logo*
Alt
Delete
Used in combination with another key, its effect depends
on the application software you are using.
Used to open the Start menu in Microsoft Windows NT
Workstation. Used in combination with other keys to
perform other functions. (See next table.)
Used in combination with another key, its effect depends
on the application software you are using.
in a Microsoft Office application. May perform other
functions in other software applications.
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Windows Logo Key
The following table shows you how to use the Windows Logo key in
combination with other keys to perform certain functions in Windows NT
Workstation.
Windows Logo Key CombinationFunction in Windows NT Workstation
Windows logo key + F1Displays a pop-up menu for the selected object.
Windows logo key + TabActivates the next Taskbar button.
Windows logo key + ELaunches Explore My Computer.
Windows logo key + FLaunches Find Document.
Windows logo key + Ctrl+FLaunches Find Computer.
Windows logo key + MMinimizes all open applications.
1-13
Table 1-6
Key Combinations
Shift+Windows logo key + MUndoes Minimize All.
Windows logo key + RDisplays Run dialog box.
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Chapter 2
Compaq Setup and Diagnostic
Software
Your workstation provides setup and diagnostic utilities that you can use to
configure your workstation’s hardware, resolve resource conflicts, run
diagnostic tests on your workstation, and view information about your
workstation. This chapter explains how to use these utilities and also discusses
the ROM BIOS (Read Only Memory Basic Input/Output System).
NOTE: For information on another Compaq diagnostic tool, Compaq
Diagnostics for Windows NT, refer to Chapter 3.
Computer Setup
Computer Setup allows you to configure your workstation’s hardware and
resolve resource conflicts. Computer Setup provides information you will need
about your workstation if you need assistance from Compaq Customer Support.
Setup can also be used:
2-1
■ To change factory default settings, and to set or change the system
configuration, which may be necessary when you add or remove
hardware.
■ To determine if all of the devices installed on the workstation are
recognized by the system and functioning properly.
■ To determine information about the operating environment of the
workstation.
■ To solve system configuration errors detected but not automatically
fixed during the Power-On Self-Test (POST).
■ To establish and manage passwords and other security features.
■ To establish and manage energy-saving timeouts.
Computer Setup is built into the reprogrammable system ROM and is shipped
in English only. To add an additional language for Computer Setup, refer to the
Software Installation Guide.
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Compaq Setup and Diagnostic Software
2-2
IMPORTANT: Be sure to configure new options and drivers in your operating
system after they have been configured by Computer Setup.
Using Computer Setup
To access the Computer Setup menu, follow these steps:
1. Turn on or restart the workstation. If Windows NT Workstation is running,
click Start, Shut Down, Restart the computer.
2. When you see the words “F10=Setup” in the bottom-right corner of the
screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you
must turn the workstation off, then on again, to access the utility. The F12 key
initiates Network Service Boot for Remote System installation. See Chapter 3
for more information about this feature.
3. The Computer Setup menu appears with the following menu headings:
File, Storage, Security, Power, and Advanced.
See Table 2-1 for a description of the features available in Computer Setup.
4. Press the arrow keys or the Tab key to select the option you want, then
press the Enter key. To return to the main menu, press the Esc key.
5. To apply and save changes, select File, then select Save Changes andExit. If you selected an option that automatically restarted the
workstation, changes were applied at that time. If you have made
changes that you do not want applied, select Ignore Changes and Exit. If
you have already applied changes you now want to eliminate, select SetDefaults and Exit. This option will restore the original system defaults.
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Table 2-1
Computer Setup Features
TaskComputer Setup Selection
2-3
View the product name, processor
type/speed/stepping, CPU serial number,
system ROM date, system board revision,
installed memory size, and asset tracking
number
Set the system time and date
View the currently installed drive A:
(preinstalled diskette drive) and drive B:
devices and set resources for diskette drives
Enable/disable diskette booting and diskette
writing
After saving changes to Removable
NOTE:
Media, the workstation will restart. Turn the
workstation off, then on, manually.
View information regarding IDE devices
connected to the system
ATAPI devices (CD-ROM, tape) are
NOTE:
listed as ATAPI devices.
Specify the boot order of installed peripheral
devices (such as diskette drive, hard drive, or
CD-ROM devices)
File,
Select
Information.
File,
Select
Date.
Storage,
Select
Drives.
Storage,
Select
Media.
Storage,
Select
Storage,
Select
then select
then select
then select
then select
then select
then select
System
Set Time and
Diskette
Removable
IDE Devices.
Boot Order.
Set the energy saver mode to Advanced,
Disabled, or Minimal
Enable/disable timeouts or manually select
timeout values
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Power,
Select
Select
Compaq Professional Workstation SP700 Reference Guide
Power,
then select
then select
Energy Saver.
Timeouts.
Continued
Compaq Setup and Diagnostic Software
2-4
Computer Setup Features
Set the power button configuration (on/off or
suspend/wakeup) and enable/disable power
LED blink in suspend mode
This selection does not appear if the
NOTE:
energy saver mode is disabled.
Enable the Power-on Password. For more
information, see the section “Security
Management” in Chapter 3.
Enable/disable network server mode,
keyboard QuickLock, QuickBlank screen
when locked, and/or QuickLock in energy
saver mode. For more information, see the
section “Security Management” in Chapter 3.
This selection appears only if a Power-
NOTE:
on Password is set.
Enable the Setup (administrator) Password.
For more information, see the section
“Security Management” in Chapter 3.
Continued
TaskComputer Setup Selection
Select
Power,
then select
Energy Saver
Options.
Select
Security,
then select
Power-On
Password.
Select
Security,
then select
Password
Options.
Select
Security,
then select
Setup
Password.
Enable/disable serial, parallel, and USB ports
and audio security
Set the Asset Tag and Ownership Tag. See
the section “Security Management” in
Chapter 3 for more information.
Set the keyboard locale setting (for example,
English or German) for the System ID entry
Enable/disable Network Service BootSelect
Select
Security.
Select
Select
Service Boot.
Enable/disable the SCSI controller boot order
for Compaq SCSI options
Set the POST mode (QuickBoot or FullBoot)
and enable/disable POST messages
Set resources for onboard system devices
(serial port, parallel port, etc.)