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Compaq SP700 Reference Manual

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Page 1
Professional Workstation SP700
Reference Guide
Final Edition (July 1998) Part Number 320280-001 Compaq Computer Corporation
Page 2
Notice
The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
1998 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Fastart, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, registered United States Patent and Trademark Office.
Netelligent, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Professional Workstation SP700 Reference Guide
Final Edition (July 1998) Part Number 320280-001
Page 3
Contents
About This Guide
Text Conventions........................................................................................................................ix
Symbols in Text...........................................................................................................................x
Symbols on Equipment...............................................................................................................xi
Getting Help ..............................................................................................................................xii
Compaq Website ................................................................................................................xii
Telephone Numbers ...........................................................................................................xii
Chapter 1
Product Features
Standard Features .................................................................................................................... 1-2
SmartStart for Workstations....................................................................................................1-5
Front Panel Components ......................................................................................................... 1-6
Rear Panel Components........................................................................................................... 1-8
Side View Components..........................................................................................................1-10
Keyboard and Mouse..............................................................................................................1-11
Special Mouse Functions.................................................................................................1-11
Special Keyboard Functions............................................................................................1-11
Windows Logo Key.........................................................................................................1-13
Keyboard Lights..............................................................................................................1-14
iii
Chapter 2
Compaq Setup and Diagnostic Software
Computer Setup....................................................................................................................... 2-1
Using Computer Setup ..................................................................................................... 2-2
Compaq Diagnostics................................................................................................................ 2-6
Computer Checkup (TEST).............................................................................................. 2-6
View System Information (INSPECT)............................................................................. 2-7
Creating a Diagnostics Diskette ....................................................................................... 2-8
Using Computer Checkup (TEST) or View System Information (INSPECT)................. 2-8
ROM BIOS.............................................................................................................................2-10
Power-On Self-Test.........................................................................................................2-10
Runtime Services.............................................................................................................2-10
Upgrading the ROM BIOS..............................................................................................2-11
Boot Block ROM.............................................................................................................2-11
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Chapter 3
Intelligent Manageability
Asset Management .................................................................................................................. 3-2
Compaq Diagnostics for Windows NT ............................................................................ 3-3
Fault Management................................................................................................................... 3-4
SMART III Hard Drive Fault Prediction.......................................................................... 3-5
ECC Fault Prediction and Prefailure Warranty................................................................ 3-5
Proactive Backup.............................................................................................................. 3-5
Surge-Tolerant Power Supply .......................................................................................... 3-5
Thermal Sensor................................................................................................................. 3-6
Security Management.............................................................................................................. 3-6
Disabling Diskette Boot or Diskette Write....................................................................... 3-7
Disabling a Serial Port or Parallel Port............................................................................. 3-8
Password Security ............................................................................................................ 3-9
QuickLock/QuickBlank...................................................................................................3-15
Cable Lock Provision......................................................................................................3-17
Configuration Management....................................................................................................3-19
Upgrading the ROM........................................................................................................3-20
FailSafe Boot Block ROM ..............................................................................................3-22
Remote Security Management ........................................................................................3-24
Remote Wakeup and Remote Shutdown.........................................................................3-25
Remote System Installation.............................................................................................3-26
Replicating Your Setup ...................................................................................................3-26
Dual-State Power Button.................................................................................................3-27
Power Management.........................................................................................................3-28
Advanced Configuration and Power Interfaces (ACPI)-Ready Hardware......................3-28
Compaq Support Software CD Kit and Support from the Compaq Website ..................3-29
Integration Management.........................................................................................................3-30
Desktop Management Interface.......................................................................................3-30
Compaq Insight Manager and the Insight Management Agents......................................3-30
Compaq Management Solutions Partners Program.........................................................3-31
Chapter 4
Network Communications
Connecting to an Ethernet Network ........................................................................................ 4-2
Installing the Network Driver.................................................................................................. 4-2
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Chapter 5
CD-ROM Drive and PremierSound Audio System
Using the Tray-Load CD-ROM Drive..................................................................................... 5-1
Using CD-ROM Software................................................................................................ 5-2
Using Audio CDs ............................................................................................................. 5-3
CD-ROM Drive Precautions ............................................................................................ 5-3
PremierSound Audio System................................................................................................... 5-4
Chapter 6
Hardware Upgrade Preparations
Installation Sequence............................................................................................................... 6-2
Reconfiguring the Workstation................................................................................................ 6-3
Removing the Side Access Panel ............................................................................................ 6-4
Removing the Front Bezel....................................................................................................... 6-5
Identifying the Internal Components....................................................................................... 6-6
Removing the Expansion Board Assembly............................................................................. 6-8
Removing the Removable Hard Drive Cage ........................................................................... 6-9
Identifying the System Board Components............................................................................6-11
v
Chapter 7
Memory Upgrades
Installing Additional Memory ................................................................................................. 7-1
Important Guidelines for DIMM Installation................................................................... 7-3
Installing DIMM Modules................................................................................................ 7-4
Chapter 8
Drives
Installing Additional Drives .................................................................................................... 8-1
Removing a Blank Drive Bezel for Removable Media Storage Device Installations ...... 8-3
Removing a Cooling Shield for a Hard Drive Installation ............................................... 8-5
Locating the Hardware Screws......................................................................................... 8-6
Installing a Hard Drive in Bay 5 or 6 ............................................................................... 8-7
Installing a Hard Drive in the Removable Hard Drive Cage (Bays 1 - 3).......................8-10
SCSI Cables and Guidelines...................................................................................................8-13
SCSI Cables.....................................................................................................................8-13
SCSI Guidelines for Installing SCSI Devices ................................................................8-14
SCSI Guidelines for Optimizing Performance................................................................8-15
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Chapter 9
Expansion Boards
Identifying the PCI and ISA Expansion Slots ......................................................................... 9-2
Installing a PCI or an ISA Expansion Board.......................................................................... 9-4
Identifying the Accelerated Graphics Port (AGP) Graphics Controller Expansion Slot......... 9-6
Installing and Removing an AGP Graphics Controller .......................................................... 9-6
Chapter 10
Processors
Installing an Additional Processor..........................................................................................10-1
Upgrading the Processor.........................................................................................................10-3
Chapter 11
Troubleshooting
Checklist for Minor Problems ................................................................................................11-1
Troubleshooting Common Problems......................................................................................11-3
Minor Problems...............................................................................................................11-3
Diskette Drive Problems..................................................................................................11-5
Display Problems ............................................................................................................11-6
Audio Problems...............................................................................................................11-8
Printer Problems..............................................................................................................11-8
Hardware Installation Problems ......................................................................................11-9
Network Problems.........................................................................................................11-10
Memory Problems.........................................................................................................11-14
CD-ROM Drive Problems.............................................................................................11-15
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Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice........................................................................A-1
Class A Equipment..................................................................................................................A-1
Class B Equipment ..................................................................................................................A-2
Modifications....................................................................................................................A-2
Cables...............................................................................................................................A-2
Declaration of Conformity for Products Marked with FCC Logo, United States Only ...A-3
Mouse Compliance Statement..........................................................................................A-4
Canadian Notice (Avis Canadien)...........................................................................................A-4
Class A Equipment...........................................................................................................A-4
Class B Equipment...........................................................................................................A-4
European Union Notice...........................................................................................................A-4
Japanese Notice .......................................................................................................................A-5
Taiwan Notice .........................................................................................................................A-5
Laser Devices ..........................................................................................................................A-6
Laser Safety Warnings .....................................................................................................A-6
Compliance with CDRH Regulations ..............................................................................A-6
Compliance with International Regulations .....................................................................A-6
Laser Product Label..........................................................................................................A-7
Laser Information.............................................................................................................A-7
Battery Replacement Notice....................................................................................................A-8
vii
Appendix B
Electrostatic Discharge
Grounding Methods.................................................................................................................B-1
Appendix C
Power Cord Set Requirements
General Requirements .............................................................................................................C-1
Country-Specific Requirements...............................................................................................C-2
Appendix D
POST Error Messages
Error Messages........................................................................................................................D-1
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Appendix E
Installing a New Battery
Running Computer Setup ........................................................................................................E-1
Installation Procedures ............................................................................................................E-2
Appendix F
Workstation Specifications
Index
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About This Guide
This guide is designed to be used as step-by-step instructions for installation, and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
ix
Keys
USER INPUT
FILENAMES
Menu Options, Command Names, Dialog Box Names
COMMANDS, DIRECTORY NAMES, and DRIVE NAMES
Type When you are instructed
Enter When you are instructed
Keys appear in boldface. A plus sign (+) between two keys indicates that they should be pressed simultaneously.
User input appears in a different typeface and in uppercase.
File names appear in uppercase italics. These appear in initial capital letters.
These always appear in uppercase
information
information and then press the
without
pressing the
to type
to enter
Enter
information, type the
key.
Enter
information, type the
key.
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x About This Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following meanings.
IMPORTANT: Presents clarifying information or specific instructions.
NOTE: Presents commentary, sidelights, or interesting points of information.
WARNING: Indicates that failure to follow directions in the warning
!
could result in bodily harm or loss of life.
CAUTION: Indicates that failure to follow directions could result in damage to equipment or loss of information.
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Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions may exist.
Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts. WARNING: To reduce risk of injury from electrical shock hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists. WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.
xi
WARNING: To reduce the risk of electric shock or damage to the equipment:
■ Do not disable the power cord grounding plug. The grounding plug is
an important safety feature.
■ Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
■ Disconnect power from the workstation by unplugging the power cord
from either the electrical outlet or the workstation.
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xii About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.
Compaq Website
The Compaq website has information on this product as well as the latest drivers and Flash ROM images. You can access the Compaq website by logging on to the Internet at
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller: In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
http://www.compaq.com
.
For Compaq technical support: In the United States and Canada, call 1-800-386-2172 For Compaq technical support phone numbers outside the United States and Canada, visit the Compaq website at:
http://www.compaq.com
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Chapter 1
Product Features
1-1
COMPACT
Figure 1-1. Compaq Professional Workstation SP700
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Product Features
1-2
Standard Features
The Compaq Professional Workstation SP700 offers the following features. Features may vary depending on your model. For a complete listing of the hardware and software installed in your workstation, run the INSPECT utility in Chapter 2.
Processors Standard with one 400-MHz or 450-MHz Intel Pentium II Xeon
Number of Processors One processor, upgradable to two L2 Cache Size 512 KB PCI Bus Dual-Peer PCI buses (aggregate bandwidth of 267MB/sec) AGP Bus 2x mode capable (533 MB/sec bandwidth) and supports
Table 1-1
Compaq Professional Workstation SP700 Standard Features
Feature Compaq Professional Workstation SP700
processor
Side-Band Addressing (SBA)
Memory Controller Dual 64-bit memory controllers (aggregate bandwidth of
1.6GB/sec)
Memory Up to 128-MB, 100-MHz ECC Registered SDRAM. All models
upgradable to 4 GB.
Optional Memory Upgrades
Error Checking and Correcting (ECC) Memory
Graphics Controller Ships with 2D/3D or 3D graphics controller. See the
Expansion Slots Nine slots with eight open: four dedicated full-length PCI slots,
Supports 100-MHz ECC 32-MB, 64-MB, 128-MB, 256-, or 512-MB Registered SDRAM DIMMs. (Single DIMMs can be inserted in any of the eight DIMM sockets.)
Uses an encoding scheme for memory error detection and correction. (This feature detects and corrects all single-bit memory errors, and detects and reports double-bit errors.)
appropriate guide on the SmartStart for Workstations CD under X:\DOCS\GRAPHICS,
one dedicated short PCI slot, one shared full-length PCI/ISA slot, two dedicated short ISA slots, and one Accelerated Graphics Port (AGP) slot located on system board.
where X is your CD-ROM drive.
Continued
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1-3
Compaq Professional Workstation SP700 Standard Features
Continued
Feature Compaq Professional Workstation SP700
Drive Controller Integrated IDE controller and integrated Dual Wide-Ultra
SCSI controller (Channels 1 and 2) on PCI local bus.
Network Controller Compaq Fast Ethernet Embedded NIC NC3121 (10/100Mbps
with RJ-45 connector).
Hard Drive Types Wide-Ultra SCSI (To find your specific hard drive size, double-
click on check. Click
My Computer,
File,
then click
then click on the drive you want to
Properties.)
Secondary Storage 3.5-inch diskette drive and CD-ROM drive Drive Bays Seven drive bays with four open. All models have three, 5.25”
x 1.6” drives with one occupied by CD-ROM, one 3.5” diskette drive, and one 3.5” removable hard drive cage that can be configured with either three 1.0” drives or two 1.6” drives.
External Connectors/Jacks
Serial (two available, A and B) Parallel USB (two available)-hardware ready Wide-Ultra SCSI (channel 2) Ethernet (RJ-45) IEEE 1394 (two available) Headphone and microphone jacks Keyboard Mouse VGA (AGP) on selected models Stereo line in/line out MIDI game
Audio Integrated speaker built into the front bezel
ROM Software upgradable ROM via ROMPaq Utility
Power Supply 325-Watt power supply with Power Factor Correction (PFC)
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Integrated 16-bit audio Headphone jack Microphone jack MIDI game Stereo line in/line out
Flashable ROM via local ROM or remote ROM upgrade
Continued
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Product Features
1-4
Compaq Professional Workstation SP700 Standard Features
Continued
Feature Compaq Professional Workstation SP700
Software Microsoft Windows NT Workstation, Compaq support
software, and Compaq utilities (preinstalled)
Intelligent Management Remote ROM update
Remote Security Management Remote Wakeup and Remote Shutdown Establishment of Power Management Settings Advanced Configuration and Power Interface (ACPI) capable Enhanced Support Software CD and support from Compaq website DMI 2.0
For more information, see Chapter 3
Asset Management Compaq Diagnostics for Windows NT
For more information, see Chapter 3
Security Features Keyboard password
Administrator password QuickLock/QuickBlank Diskette Write Control Diskette Boot Control Serial Interface Control Security Lock Provision
Diagnostic Tools Power-On Self-Test (POST)
Diagnostics (DIAGS) Computer SETUP and INSPECT ROMPaq utilities to upgrade ROM Diagnostics for Windows NT
Warranty 3-year limited (3/1/1)
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SmartStart for Workstations
If the preinstalled software on your workstation has been deleted, you can install Microsoft Windows NT Workstation, Compaq support software, and Compaq utilities using SmartStart for Workstations. For more information about SmartStart for Workstations, refer to the Software Installation Guide shipped with the workstation. There are also online help files located on the SmartStart for Workstations CD.
For information about the graphics controller installed on your workstation, refer to the appropriate guide on the SmartStart for Workstations CD under X:\DOCS\GRAPHICS, where X is your CD-ROM drive designation. To view one of the .pdf files, use Adobe Acrobat Reader. To install Adobe Acrobat Reader, refer to the Software Installation Guide.
1-5
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Product Features
1-6
Front Panel Components
The following figure identifies the front panel components. Refer to Table 1-2 for a description of each component.
321 4
5
COMPACT
6
7
8
9
Figure 1-2. Identifying front panel components
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Table 1-2
Front Panel Components
Ref. Component Description
1 Power on/off LED After plugging the power cord into a grounded AC
outlet and the workstation, if the LED is:
Off - Workstation is ready to be powered up. Steady Amber - Either the expansion board
assembly or the processor/processor terminator board is not seated properly.
After pressing the power button, if the LED is: Steady Green - Workstation is turned on, and both the expansion board assembly and the processor/processor terminator board are seated properly. Blinking green - Workstation is in standby mode.
2 Power button Turns the workstation on or off
1-7
3 Hard drive activity LED When lit, indicates the workstation is reading or
writing data to the hard drive(s)
4 Network activity LED When lit, indicates the workstation is receiving
or sending data on the network 5 Bay 4 - CD-ROM drive 5.25-inch, half-height drive bay 6 Bay 5 5.25-inch, half-height drive bay 7 Bay 6 5.25-inch, half-height drive bay 8 Bay 7 -diskette drive 3.5-inch, third-height drive bay 9 Speaker PremierSound with fixed equalization
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Product Features
1-8
Rear Panel Components
The following figure illustrates the location of the external connectors and jacks. Refer to the corresponding table for a description of each component.
1
2 3
4 6
9 12 14 16
Figure 1-3. Identifying rear panel components
5 7
8
10 11 13 15
Table 1-3
Rear Panel Components
Ref. Component Function
1 Power cord connector Connects the power cord 2 Headphone jack Connects to headphones 3 Audio line-out connector Connects to an external amplifier that powers
4 Audio line-in connector Connects a device that supplies sound such as a
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additional speakers or a tape deck for recording
tape deck or CD player
Continued
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1-9
Rear Panel Components
Continued
Ref. Component Function
5 MIDI/game connector Connects to a MIDI device/game player 6 Serial connector A Connects to a serial device 7 Serial connector B Connects to a serial device 8 Microphone jack Connects to a microphone
9 Keyboard connector Connects to a keyboard (orange icon) 10 Firewire connectors (2) Connect to IEEE 1394 devices 11 Mouse connector Connects to a mouse (green icon) 12 Wide-Ultra SCSI
connector (channel 2)
Connects Channel 2 of the integrated Dual Wide-
Ultra SCSI Controller to a SCSI device 13 Parallel connector Connects to a parallel device such as a printer 14 RJ-45 connector Connects to the Ethernet network 15 VGA (AGP) connector Connects to a monitor (available on selected models) 16 USB connectors (2) Connect to USB devices
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1-10
Product Features
Side View Components
Figure 1-4 identifies the components from the side view of the workstation and with the side access panel removed. Refer to the corresponding table for a description of each component.
3 2 1
4
5
COMPACT
6
7
8
Figure 1-4. Identifying components from side view
Table 1-4
Side View Components
Ref. Component Description
1 Bay 1 3.5-inch drive. Part of removable hard drive cage. 2 Bay 2 3.5-inch drive. Part of removable hard drive cage. 3 Bay 3 3.5-inch drive. Part of removable hard drive cage. 4 Bay 4 - CD-ROM drive 5.25-inch, half-height drive bay 5 Bay 5 5.25-inch, half-height drive bay 6 Bay 6 5.25-inch, half-height drive bay 7 Bay 7 -diskette drive 3.5-inch, third-height drive bay 8 Air plenum (cooling
chamber)
Fan provides cooling for internal components
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Keyboard and Mouse
The workstation ships with a keyboard and a three-button mouse.
Special Mouse Functions
Most software applications support the use of a mouse. The functions assigned to each mouse button depend on the software application you are using.
The Logitech OEM MouseWare software provides special drivers and an applet that allows you to define the functionality of the mouse buttons. For more information on installing this software, refer to the Workstation Software Reference, which is located on the SmartStart for Workstations CD at X:\DOCS\REFERENC\INDEX.HTM (where X is your CD-ROM drive designation).
Special Keyboard Functions
1-11
Some keys on the keyboard provide special functions, depending on the software application you are using. Figure 1-5 identifies all special function keys. Refer to the corresponding table for a description and function of each key.
1 2
Figure 1-5. Identifying Special Function keys
3 4 5 6 7
912101189 1110
13
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1-12
Product Features
Table 1-5
Special Function Keys
Ref. Key Function
1
2
3
4
5
6 7
8
Esc
F1 - F12
Backspace
Print Scrn
Scroll Lock
Pause Num Lock
Caps Lock
Often assigned a specific task by the application. Frequently used as an exit key (for quitting an application), for moving back one screen, or for canceling a command.
Used for specific effects in applications and operating systems. Refer to the application software documentation.
Moves the cursor left and deletes characters as it moves to the left.
Depending on the software you are using, prints the displayed screen to a printer. Using this key may not print the entire file.
When the Scroll Lock light is on, the screen is prevented from scrolling.
Temporarily suspends screen scrolling or some operations. When the Num Lock light is on, the numeric keypad is
activated and the arrow keys are deactivated. (The arrow keys to the left of the keypad perform the same functions as the arrow keys on the keypad.)
When the Caps Lock light is on, all letters typed are capitalized.
9
10 Windows
11
12 Application* Used (like the right mouse button) to open pop-up menus
13
Ctrl
Logo*
Alt
Delete
Used in combination with another key, its effect depends on the application software you are using.
Used to open the Start menu in Microsoft Windows NT Workstation. Used in combination with other keys to perform other functions. (See next table.)
Used in combination with another key, its effect depends on the application software you are using.
in a Microsoft Office application. May perform other functions in other software applications.
Used to delete characters.
*Keys available in select geographic regions.
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Windows Logo Key
The following table shows you how to use the Windows Logo key in combination with other keys to perform certain functions in Windows NT Workstation.
Windows Logo Key Combination Function in Windows NT Workstation
Windows logo key + F1 Displays a pop-up menu for the selected object. Windows logo key + Tab Activates the next Taskbar button. Windows logo key + E Launches Explore My Computer. Windows logo key + F Launches Find Document. Windows logo key + Ctrl+F Launches Find Computer. Windows logo key + M Minimizes all open applications.
1-13
Table 1-6
Key Combinations
Shift+Windows logo key + M Undoes Minimize All. Windows logo key + R Displays Run dialog box.
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1-14
Product Features
Keyboard Lights
The following figure identifies the location of the three keyboard lights. For a description of each light, refer to the corresponding table.
3
2
1
Figure 1-6. Keyboard lights
Table 1-7
Keyboard Lights
Ref. Description Function
1 Num Lock When Num Lock is enabled (light is on), the
numeric keypad is activated.
2 Caps Lock When the Caps Lock is enabled (light is on), all
text appears in uppercase when typed.
3 Scroll Lock When Scroll Lock is enabled (light is on), the
screen is prevented from scrolling.
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Chapter 2
Compaq Setup and Diagnostic Software
Your workstation provides setup and diagnostic utilities that you can use to configure your workstation’s hardware, resolve resource conflicts, run diagnostic tests on your workstation, and view information about your workstation. This chapter explains how to use these utilities and also discusses the ROM BIOS (Read Only Memory Basic Input/Output System).
NOTE: For information on another Compaq diagnostic tool, Compaq Diagnostics for Windows NT, refer to Chapter 3.
Computer Setup
Computer Setup allows you to configure your workstation’s hardware and resolve resource conflicts. Computer Setup provides information you will need about your workstation if you need assistance from Compaq Customer Support. Setup can also be used:
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■ To change factory default settings, and to set or change the system
configuration, which may be necessary when you add or remove hardware.
■ To determine if all of the devices installed on the workstation are
recognized by the system and functioning properly.
■ To determine information about the operating environment of the
workstation.
■ To solve system configuration errors detected but not automatically
fixed during the Power-On Self-Test (POST).
■ To establish and manage passwords and other security features.
■ To establish and manage energy-saving timeouts.
Computer Setup is built into the reprogrammable system ROM and is shipped in English only. To add an additional language for Computer Setup, refer to the Software Installation Guide.
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Compaq Setup and Diagnostic Software
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IMPORTANT: Be sure to configure new options and drivers in your operating
system after they have been configured by Computer Setup.
Using Computer Setup
To access the Computer Setup menu, follow these steps:
1. Turn on or restart the workstation. If Windows NT Workstation is running, click Start, Shut Down, Restart the computer.
2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn the workstation off, then on again, to access the utility. The F12 key initiates Network Service Boot for Remote System installation. See Chapter 3 for more information about this feature.
3. The Computer Setup menu appears with the following menu headings: File, Storage, Security, Power, and Advanced.
See Table 2-1 for a description of the features available in Computer Setup.
4. Press the arrow keys or the Tab key to select the option you want, then press the Enter key. To return to the main menu, press the Esc key.
5. To apply and save changes, select File, then select Save Changes and Exit. If you selected an option that automatically restarted the workstation, changes were applied at that time. If you have made changes that you do not want applied, select Ignore Changes and Exit. If you have already applied changes you now want to eliminate, select Set Defaults and Exit. This option will restore the original system defaults.
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Table 2-1
Computer Setup Features
Task Computer Setup Selection
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View the product name, processor type/speed/stepping, CPU serial number, system ROM date, system board revision, installed memory size, and asset tracking number
Set the system time and date
View the currently installed drive A: (preinstalled diskette drive) and drive B: devices and set resources for diskette drives
Enable/disable diskette booting and diskette writing
After saving changes to Removable
NOTE:
Media, the workstation will restart. Turn the workstation off, then on, manually.
View information regarding IDE devices connected to the system
ATAPI devices (CD-ROM, tape) are
NOTE:
listed as ATAPI devices. Specify the boot order of installed peripheral
devices (such as diskette drive, hard drive, or CD-ROM devices)
File,
Select
Information.
File,
Select
Date.
Storage,
Select
Drives.
Storage,
Select
Media.
Storage,
Select
Storage,
Select
then select
then select
then select
then select
then select
then select
System
Set Time and
Diskette
Removable
IDE Devices.
Boot Order.
Set the energy saver mode to Advanced, Disabled, or Minimal
Enable/disable timeouts or manually select timeout values
These selections appear only if energy
NOTE:
saver mode is set to Advanced.
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Power,
Select
Select
Compaq Professional Workstation SP700 Reference Guide
Power,
then select
then select
Energy Saver.
Timeouts.
Continued
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Compaq Setup and Diagnostic Software
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Computer Setup Features
Set the power button configuration (on/off or suspend/wakeup) and enable/disable power LED blink in suspend mode
This selection does not appear if the
NOTE:
energy saver mode is disabled. Enable the Power-on Password. For more
information, see the section “Security Management” in Chapter 3.
Enable/disable network server mode, keyboard QuickLock, QuickBlank screen when locked, and/or QuickLock in energy saver mode. For more information, see the section “Security Management” in Chapter 3.
This selection appears only if a Power-
NOTE:
on Password is set. Enable the Setup (administrator) Password.
For more information, see the section “Security Management” in Chapter 3.
Continued
Task Computer Setup Selection
Select
Power,
then select
Energy Saver
Options.
Select
Security,
then select
Power-On
Password.
Select
Security,
then select
Password
Options.
Select
Security,
then select
Setup
Password.
Enable/disable serial, parallel, and USB ports and audio security
Set the Asset Tag and Ownership Tag. See the section “Security Management” in Chapter 3 for more information.
Set the keyboard locale setting (for example, English or German) for the System ID entry
Enable/disable Network Service Boot Select
Select
Security.
Select
Select
Service Boot.
Enable/disable the SCSI controller boot order for Compaq SCSI options
Set the POST mode (QuickBoot or FullBoot) and enable/disable POST messages
Set resources for onboard system devices (serial port, parallel port, etc.)
Select
Controller Order.
Select
Self Test.
Select
Devices.
Security,
Security,
Security,
Security,
Advanced,
Advanced,
Advanced,
then select
then select
then select
then select
then select
then select
then select
Device
System IDs.
System IDs.
Network
SCSI
Power-On
Onboard
Continued
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Computer Setup Features
View the currently installed PCI devices and their IRQ settings and/or and reconfigure IRQ settings for these devices or disable them entirely
View the current settings of Plug and Play (PnP) devices and set resources for installed boards
Enable/disable PCI bus mastering, PCI reset on warm boot, and PCI VGA palette snooping
Set ISA back-to-back I/O (fast/legacy) delay and bus priority (ISA/PCI)
Set the printer mode (flexible/standard) Select
Continued
Task Computer Setup Selection
Select
Devices.
Select
Devices.
Select
Options
Select
Options
Options.
Set the Num Lock state at power-on Select
Options.
Specify which VGA controller is the primary (or boot) VGA controller
This selection appears only if there
NOTE:
are multiple PCI graphics controllers in your system.
Select
Configuration.
Advanced,
Advanced,
Advanced,
.
Advanced,
.
Advanced,
Advanced,
Advanced,
then select
then select
then select
then select
then select
then select
then select
PCI
ISA PnP
Bus
Bus
Device
Device
PCI VGA
Save the system configuration to a blank
1.44 MB diskette Restore the system configuration from a
diskette Restore factory default settings and exit
Computer Setup Exit Computer Setup without applying or
saving any changes Save changes to the system configuration
and exit Computer Setup
Select
Select
File,
then select
File,
then select
Save to Floppy.
Restore from
Floppy.
Select
File,
then select
Set Defaults and
Exit.
Select
File,
then select
Ignore Changes
and Exit.
Select
File,
then select
Save Changes
and Exit.
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Compaq Diagnostics
Compaq diagnostics consist of the following software tools:
■ Computer Checkup (TEST)
■ View System Information (INSPECT)
■ Compaq Diagnostics for Windows NT
Computer Checkup (TEST) and View System Information (INSPECT) are discussed in this chapter. Before you can use these tools, you must create a bootable diagnostics diskette. Refer to the section “Creating a Diagnostics Diskette” in this chapter for instructions.
Compaq Diagnostics for Windows NT is discussed in Chapter 3.
Computer Checkup (TEST)
NOTE: Computer Checkup will detect Compaq hardware. Devices from other
manufacturers may not be detected.
Use Computer Checkup (TEST) in the following instances:
■ To determine if all the devices installed on the workstation are
recognized by the system and functioning properly. Running TEST is optional but recommended after installing or connecting a new device.
■ To save, print, or display the information generated by TEST. You
should run TEST and have the printed report available before placing a call to the Compaq Customer Support Center.
■ To assist your Compaq authorized dealer, reseller, or service provider in
analyzing the system by allowing the service provider to reproduce the same environment on another workstation for testing.
For information on using TEST, see the section “Using Computer Checkup (TEST) or View System Information (INSPECT)” in this chapter.
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View System Information (INSPECT)
NOTE: View System Information (INSPECT) will detect Compaq hardware.
Devices from other manufacturers may not be detected.
Use View System Information (INSPECT):
■ To view information about the system once it has been configured.
■ To save, print, or display the information generated by INSPECT. You
should run INSPECT and have the printed report available before placing a call to the Compaq Customer Support Center.
■ To assist your Compaq authorized dealer, reseller, or service provider in
analyzing the system by allowing the service provider to reproduce the same environment on another workstation for testing.
The information provided by INSPECT includes:
■ Contents of the operating system startup files
■ Current memory configuration
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■ ROM versions
■ Type of processor and coprocessor
■ Diskette, CD-ROM, tape, or hard drives installed
■ Active printer and communications interfaces
■ Modem type installed
■ Graphics settings
NOTE: Categories or items of information displayed by View System Information (INSPECT) are similar to but may vary slightly from those available in Compaq Diagnostics for Windows NT.
For information on using INSPECT, see the section “Using Computer Checkup (TEST) or View System Information (INSPECT)” in this chapter.
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Compaq Setup and Diagnostic Software
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Creating a Diagnostics Diskette
To run Computer Checkup (TEST) or View System Information (INSPECT), you must create a diagnostics diskette. Follow these steps:
1. With Windows NT Workstation installed and running, insert a blank, formatted diskette into the diskette drive
2. Insert the SmartStart for Workstations CD into the CD-ROM drive.
3. From the SmartStart for Workstations Home Page, click Manual System Configuration.
4. Click Install Optional Compaq Software.
5. Click Create a Diagnostics Diskette and follow the instructions on the screen.
Using Computer Checkup (TEST) or View System Information (INSPECT)
IMPORTANT: Before you run Computer Checkup (TEST) or View System
Information (INSPECT), you must create a diagnostics diskette. For instructions, see the section “Creating a Diagnostics Diskette” in this chapter.
1. With the diagnostics diskette in the diskette drive, turn on or restart your workstation.
2. Press the Enter key to bypass the welcome screen.
3. Select either Computer Checkup (TEST) or View System Information (INSPECT).
4. Follow the instructions on the screen. Refer to the section below, “When Running TEST,” for further instructions.
5. To exit either TEST or INSPECT, press the Esc key to reach the Exit option. Then press the Enter key.
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When running TEST:
1. Select the option to view the device list. A list of the installed hardware devices appears.
2. Verify that TEST correctly detected the devices installed.
NOTE: TEST detects all devices manufactured by Compaq; devices from other manufacturers may not be detected.
❏ If the list is correct, select OK and go to step 3. ❏ If the list is incorrect, be sure that any new devices are installed
properly. If you do not find an installation problem, call your Compaq authorized dealer, reseller, or service provider.
3. Select one of the following from the test option menu:
❏ Quick Check Diagnostics—This option runs a quick, general test on
each device with a minimal number of prompts. If errors occur, they are displayed when the testing is complete.
❏ Automatic Diagnostics—This option runs unattended, maximum
testing of each device with minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or file a log of errors.
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❏ Prompted Diagnostics—This option allows maximum control over
the device testing process. You can choose attended or unattended testing, decide to stop on errors, or choose to print or file a log of errors.
4. Follow the instructions on the screen as the diagnostic tests are run on the devices. Record any error message numbers and have them available when you contact your Compaq authorized dealer, reseller, or service provider for assistance.
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Compaq Setup and Diagnostic Software
ROM BIOS
Your workstation contains a set of software called Basic Input/Output System (BIOS), which is stored in Read Only Memory (ROM) on the system board. The BIOS contains a set of routines for running Power-On Self-Test (POST) and for accessing hardware specific information. The ROM is upgradable via the ROMPaq software utility.
Power-On Self-Test
When you turn on your workstation, the BIOS runs a number of tests, called Power-On Self-Tests (POSTs). These tests check and initialize many hardware components. The basic sequence for POST is:
1. Check and initialize low level hardware.
2. Count memory.
3. Detect and spin up all drives.
4. Boot from, in sequence, either a CD, a diskette, or the hard drive.
Refer to Appendix D, “POST Error Messages,” for a listing of POST error codes and steps you can take to resolve an error condition.
Runtime Services
After your workstation boots to the operating system, the BIOS still provides some runtime services to the operating system. For instance, the BIOS provides information to the operating system on how many processors are installed, how the system interrupts are configured, and information on the disk drives. BIOS also provides information about your workstation’s configuration and maintenance.
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Upgrading the ROM BIOS
Since the BIOS is stored in ROM on the system board, the upgrade procedure is different than the upgrade procedure for other software.
New versions of BIOS may be downloaded from the Compaq website at http://www.compaq.com. BIOS upgrades are called ROMPaq.
To upgrade your ROM BIOS, execute the ROMPaq software and follow the directions.
Boot Block ROM
The Boot Block ROM cannot be upgraded. For more information about Boot Block ROM, see the section “FailSafe Boot
Block ROM” in Chapter 3.
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Chapter 3
Intelligent Manageability
Intelligent Manageability combines innovative hardware technology with systems management tools from Compaq and other leading vendors to make Compaq workstations easier to inventory, troubleshoot, protect, and maintain. Intelligent Manageability features focus on:
■ Asset Management
■ Fault Management
■ Security Management
■ Configuration Management
■ Integration Management
3-1
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Intelligent Manageability
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Asset Management
The Compaq Asset Management solution begins with AssetControl, hardware designed and built into new Compaq workstations, key components, and monitors. AssetControl features make it easy and inexpensive to maintain an accurate, up-to-date inventory of these devices. These features:
■ Provide detailed inventory information about various components,
including:
❏ Manufacturer, model, and serial number of Compaq workstations,
❏ Asset Tag ❏ System board and ROM revision level
■ Allow you to view, print, or electronically save this data and other
system configuration details, using:
❏ Compaq Diagnostics for Windows NT ❏ Compaq Insight Manager
monitors, hard drives, and dual inline memory modules (DIMMs)
❏ System management products from the Compaq Management
Solutions Partners
❏ Management software products supporting the Desktop
Management Interface revision 2.0 (DMI 2.0)
■ Simplify and help ensure the accuracy of inventory and accounting
procedures
■ Streamline service calls by giving the administrator fast access to the
Compaq workstation configuration and history
■ Simplify remote software distribution procedures by allowing the
system administrator to identify software and revision levels remotely
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Compaq Diagnostics for Windows NT
Compaq Diagnostics for Windows NT is a component of Intelligent Manageability that allows you to view, print, or electronically save the following:
■ System overview
■ AssetControl information
■ Input devices
■ Communications ports
■ Storage devices
■ Graphics information
■ Memory configuration
■ Security management settings
■ System health
3-3
■ Operating system
■ Windows version
Using Compaq Diagnostics for Windows NT
1. Select the Compaq Diagnostics for Windows NT icon or the Compaq Diagnostics icon, located in the Control Panel.
The screen displays an overview of the workstation hardware and
software.
2. For specific hardware and software information, select a category from the Categories menu or from the toolbar.
NOTE: As you move your cursor over the toolbar icons, the corresponding category names appear near the cursor.
3. To display more detailed information in a selected category, click More in the Information Level box.
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Intelligent Manageability
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NOTE: Categories or items of information displayed by Compaq Diagnostics
for Windows NT are similar to but may vary slightly from the information presented in View System Information (INSPECT).
4. Review and print this information and, if necessary, discuss it with your authorized Compaq reseller or service provider.
NOTE: To print the information, click following options: Detailed Report (All Categories), Summary Report (All Categories), or Current Category. Click OK to print the report you selected.
5. To exit Compaq Diagnostics for Windows NT, click File, then click Exit.
Fault Management
Fault Management features combine innovative hardware and software technology to prevent the loss of critical data and minimize unplanned downtime.
When a fault occurs, the workstation displays a Local Alert message containing a description of the fault and any recommended actions. You can then view current system health by using Compaq Diagnostics for Windows NT. If the workstation is connected to a network managed by Compaq Insight Manager or other Simple Network Management Protocol (SNMP)-based management products (e.g., HP OpenView or IBM Tivoli TME10 NetView), the workstation also sends a fault notice to the network management application.
File
, then select
Print
. Select one of the
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SMART III Hard Drive Fault Prediction
SMART III is an extension of SMART II capability. A SMART III hard drive is able not only to monitor and report on its own health, but to fix problems before they become failures that result in data losses. The SMART III drive periodically executes read scans of the entire disk. These read scans take place during periods of inactivity. During the scan, the disk drive will determine the “health” of each data sector and move data from any questionable areas of the disk to known good areas of the disk. To determine the health of the data during the scan, the drive uses sophisticated methods of Cyclic Redundancy Codes (CRC) and Error Checking and Correcting (ECC) codes to flag potentially bad areas of the disk. With today’s multi-gigabyte hard drives, there are areas of the disk that are not read or written by applications for long periods of time. The SMART III technology will patrol the entire disk so that when unused or infrequently used parts of the disk are called upon, the data will be available.
ECC Fault Prediction and Prefailure Warranty
When the workstation encounters an excessive number of error checking and correcting (ECC) memory errors, the screen displays a Local Alert message. This message contains detailed information about the errant memory module, allowing you to take action before you experience non-correctable memory errors. The Prefailure Warranty for ECC memory modules allows you to replace these modules, free of charge, before the modules actually fail.
3-5
Proactive Backup
Proactive Backup software initiates a tape backup upon receiving notice of an impending SMART III hard drive failure. Third-party products that provide this feature include Seagate Backup Exec SMART Client and Cheyenne SMART Drive Agent.
Surge-Tolerant Power Supply
An integrated surge-tolerant power supply provides greater reliability when the workstation is hit with an unpredictable power surge. This power supply is rated to withstand a power surge of up to 2000 volts without incurring any system downtime or data loss.
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Thermal Sensor
The thermal sensor is a hardware and software feature that tracks the internal temperature of the workstation. This feature displays a warning message when the normal range is exceeded, which gives you time to take action before internal components are damaged or data is lost.
Security Management
Your workstation includes security features to protect the workstation and data from unauthorized access. You can view Security Management features and current settings by using Compaq Diagnostics for Windows NT (locally), Compaq Insight Manager (remotely), Remote Management Setup (remotely), or system management applications from the Compaq Management Solution Partners.
Table 3-1
Security Features
Feature Purpose
Diskette Drive Boot Control Prevents booting from the diskette drive. Diskette Drive Write Control Prevents writing to the diskette drive. Serial or Parallel Interface
Control Power-on Password Prevents use of the workstation until the password is
Setup Password Prevents reconfiguration of the workstation (the use of
QuickLock/ QuickBlank Disables keyboard and mouse interface and can blank
Cable Lock Provision Inhibits access to the interior of the workstation, which
Prevents transfer of data through the integrated serial or parallel interface.
entered. This applies to the initial workstation startup.
the Computer Setup utility) until the password is entered.
the screen without exiting applications. The Power-on Password must be set to enable QuickLock/QuickBlank.
prevents unwanted configuration changes or component removal.
The following subsections describe how to access these features.
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Disabling Diskette Boot or Diskette Write
IMPORTANT: If you disable the diskette drive, the FailSafe Boot Block ROM
ignores the disabled component to accommodate a system ROM recovery in the event a system ROM failure occurs.
To disable the factory settings (that is, to prevent boot from a diskette or prevent save to a diskette), follow these steps:
1. Turn on or restart the workstation.
2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn off the workstation, then on again, to access the utility.
3. From the main menu, select Storage, then select Removable Media.
4. Press the up/down arrow keys to select the function that you want to disable.
3-7
5. Press the left/right arrow keys to select Disable.
6. Save the configuration and exit the utility.
7. Restart the workstation.
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Disabling a Serial Port or Parallel Port
To disable either of the serial ports or the parallel port, follow these steps:
1. Turn on or restart the workstation.
2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn off the workstation, then on again, to access the utility.
3. From the main menu, select Advanced, then select Onboard Devices.
4. Press the up/down arrow keys to select the Serial or Parallel Port that you want to disable.
5. Press the left/right arrow keys to select Disabled.
6. Save the configuration and exit the utility.
7. Restart the workstation.
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Password Security
The workstation supports security password features, which can be established through the Compaq Computer Setup Utilities menu.
Establishing a Setup Password Using Computer Setup
Establishing a Setup Password through Computer Setup prevents reconfiguration of the workstation (use of the Computer Setup utility) until the password is entered.
1. Turn on or restart the workstation.
2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn off the workstation, then on again, to access the utility.
3. From the main menu, select Security, then select Setup Password and follow the instructions on the screen.
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4. Save the configuration and exit the utility.
5. Restart the workstation.
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Intelligent Manageability
Establishing a Power-on Password Using Computer Setup
Establishing a Power-on Password through Computer Setup prevents access to the workstation when power is turned on, unless the password is entered. The password must be entered each time the workstation is turned on, when the key icon ( ) appears on the monitor.
1. Turn on or restart the workstation.
2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn off the workstation, then on again, to access the utility.
3. From the main menu, select Security, then select Power-On Password and follow the instructions on the screen.
4. Save the configuration and exit the utility.
5. Restart the workstation.
Entering a Power-on Password
To enter a Power-on Password, complete the following steps:
1. Turn on or restart the workstation.
2. When the key icon ( ) appears on the monitor, enter your current password.
NOTE: Type carefully; for security reasons, the characters you type do not appear on the screen.
If you enter the password incorrectly, a broken key icon ( ) appears. Try again. After three unsuccessful tries, you must turn off the workstation, then turn it on again before you can continue.
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Changing a Power-on or Setup Password
1. Turn on or restart the workstation. To change the Setup Password, run Computer Setup.
2. When the key icon ( ) appears, type your current password, a slash (/) or alternate delimiter character, your new password, another slash (/) or alternate delimiter character, and your new password again as shown:
current password/new password/new password
NOTE: Type carefully; for security reasons, the characters you type do not appear on the screen. Refer to the section “National Keyboard Delimiter Characters” in this chapter for information about the alternate delimiter characters.
The new password takes effect the next time you turn on the workstation.
Deleting a Power-on or Setup Password
1. Turn on or restart the workstation. To delete the Setup Password, run Computer Setup.
3-11
2. When the key icon ( ) appears, type your current password followed by a slash (/) or alternate delimiter character as shown:
current password/
NOTE: Refer to the “National Keyboard Delimiter Characters” section in this chapter for information about alternate delimiter characters.
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Intelligent Manageability
Clearing a Power-on and Setup Password
To disable the Power-on and Setup Password features, or to clear the Power-on and Setup Passwords if you forget them and cannot access the workstation system or Computer Setup, follow these steps:
1. Turn off the workstation. Disconnect the power cord from the grounded AC outlet and from the power connector on the rear of the workstation.
2. Remove the following components:
❏ side access panel ❏ expansion board assembly
3. On SW1, move switch position 6 to the ON position.
SW1
on
6 5 4 3 2 1
Figure 3-1. Locating the default SW1 switch
IMPORTANT: Switch 6 has a default setting of OFF. When the switch is OFF, your system is password-protected. To re-enable password protection, you MUST return the switch to its
default
position later in this procedure.
4. Reassemble the workstation and reconnect the power cord to the electrical wall outlet and to the power connector on the rear of the workstation.
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5. Turn on the workstation.
IMPORTANT: Clearing the Power-on Password will also clear the Setup Password. Be sure to reestablish your Setup Password after clearing the Power-on Password.
6. Turn off the workstation once more. Disconnect the power cord from the grounded AC outlet and from the power connector on the rear of the workstation.
7. Remove the side access panel and the expansion board assembly to access SW1 on the system board.
8. Return switch 6 to its original default (OFF) position.
9. Establish a new Power-on Password, if desired.
10. Reassemble and restart the workstation.
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Intelligent Manageability
National Keyboard Delimiter Characters
Each keyboard is designed to meet country-specific requirements. The syntax and keys that you use for changing or deleting your password depend on the keyboard that came with your workstation.
Table 3-2
National Keyboard Delimiter Characters
Arabic Belgian BHCSY* Brazilian Chinese Czech Danish French French Canadian German
* For Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia
/ =
­/ /
-
­! é
-
Greek Hebrew Hungarian Italian Japanese Korean Latin American Norwegian Polish Portuguese
­.
-
­/ /
-
-
-
-
Russian Slovakian Spanish Swedish/Finnish Swiss Taiwanese Thai Turkish U.K. English U.S. English
/
-
­/
­/ / . / /
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QuickLock/QuickBlank
QuickLock/QuickBlank disables the keyboard and mouse interface, and can blank the screen, without exiting open applications.
IMPORTANT: You must set a Power-on Password before you can enable QuickLock or QuickBlank. For more information, see the section “Establishing a Power-on Password Using Computer Setup” in this chapter.
Enabling QuickLock and QuickBlank
1. Turn on or restart the workstation.
2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn off the workstation, then on again, to access the utility.
3. From the main menu, select Security, then select Password Options.
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4. To enable QuickLock, press the up/down arrow keys to move the Keyboard Quicklock selection, then use the left/right arrow keys to select Enable.
This displays the QuickLock and QuickBlank options:
❏ To enable QuickBlank, press the up/down arrow keys to move the
QuickBlank Screen When Locked selection, then use the left/right arrow keys to select Enable.
❏ To enable Quicklock in Energy Saver mode, press the up/down
arrow keys to move the Quicklock in Energy Saver Mode selection, then use the left/right arrow keys to select Enable.
5. Save the configuration and exit the utility.
6. Restart the workstation.
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Intelligent Manageability
Disabling the Keyboard and Mouse Interface
Enter the QuickLock key combination (Ctrl+Alt+L) to disable the keyboard and mouse (or other input device connected to the mouse connector). The applications you are running cannot be accessed, but remain in view, unless the QuickBlank feature is also enabled through the Computer Setup utility.
Enabling the Keyboard and Mouse Interface
To enable the keyboard and input device connected to the mouse connector, enter the Power-on Password.
NOTE: For security reasons, the characters you type do not appear on the screen. The application will not be affected by the characters typed.
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Cable Lock Provision
The cable lock provision consists of a two-piece security bracket. The bottom part of the bracket is attached to the workstation with a screw; the top part of the bracket covers the screw and prevents its removal.
NOTE: The security bracket can be used with a padlock to inhibit access to the interior of the workstation, which prevents unwanted configuration changes or component removal. For increased security, a cable lock can be installed to secure the workstation to a fixed object.
To install the security bracket:
1. Separate bracket A and bracket B by bending the metal back and forth where the two pieces join.
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B
A
Figure 3-2. Separating the security brackets
2. Insert the tab on bracket A into the notch on the rear of the workstation until the bracket is positioned flat against the side access panel.
3. Align the hole on the flat portion of bracket A with the screw hole on the side access panel.
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Intelligent Manageability
4. Install the retaining screw provided in the cable lock kit.
A
Figure 3-3. Installing bracket A
5. Place bracket B over bracket A to cover the retaining screw.
6. Install a padlock (not provided) through bracket A to inhibit access to the interior of the workstation. Or, to inhibit access to the interior of the workstation and secure the workstation to a fixed object, install a cable lock (not shown).
A
B
Figure 3-4. Securing the workstation with a padlock
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Configuration Management
Configuration Management features include:
■ Upgrading the ROM: ❏ Local ROM flash ❏ Remote ROM Flash
■ FailSafe Boot Block ROM
■ Remote Security Management
■ Remote Wakeup and Remote Shutdown
■ Remote System Installation
■ Dual-State Power Button
■ Power Management
■ Advanced Configuration and Power Interface (ACPI)-ready hardware
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■ Compaq Support Software CD Kit and support from the Compaq
website
NOTE: Your workstation must be connected to a network to take advantage of all Configuration Management features. Use of some features also requires an established Setup Password.
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Intelligent Manageability
Upgrading the ROM
Your workstation comes with reprogrammable flash ROM (read only memory). By establishing a Setup Password in Security Management, you can protect the ROM from being unintentionally updated or overwritten. This is important to ensure workstation operating integrity. Should you need or want to upgrade your ROM, you may:
■ Order an upgraded user ROMPaq diskette from Compaq.
■ Order the Compaq Support Software CD Kit.
■ Download the latest ROMPaq images from the Compaq website
(http://www.compaq.com) in the Compaq Services and Technical Help area, under Downloadables.
CAUTION: For maximum ROM protection, be sure to establish a Setup Password. The Setup Password prevents unauthorized ROM upgrades.
Local ROM Upgrade
To upgrade the ROM after you receive or download a user ROMPaq diskette, follow these steps:
1. Insert the user ROMPaq diskette in the diskette drive and boot the workstation.
2. Enter the Setup Password, if prompted.
NOTE: If the Setup Password is entered correctly, the ROMPaq utility will take over and run the ROM upgrade. If the Setup Password is incorrectly entered, the procedure will terminate and no changes will be made to the ROM.
3. When the utility finishes upgrading the ROM, remove the diskette from the diskette drive and restart your workstation.
IMPORTANT: Do not turn off the power to your workstation until the ROMPaq utility has completed the upgrade process.
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Remote ROM Flash
Remote ROM Flash allows the system administrator to safely upgrade the ROM on remote Compaq workstations, directly from the centralized network management console. Benefits of performing this task remotely include the following:
■ Consistent deployment and management of ROM images over the
network
■ Increased productivity
■ Lower total cost of ownership
Compaq created the Remote ROM Flash capability to be secure and fail-safe. All workstation ROMPaq ROM images from Compaq are digitally signed to ensure authenticity and minimize potential corruption. The ROM firmware includes a Boot Block that is protected during the flash process and allows the workstation to be restarted, in the unlikely event of an unsuccessful ROM flash.
Remote ROM Flash is performed in two stages:
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1. The system administrator uses the Remote Management Setup software on a centralized management console to prepare a workstation ROMPaq file.
2. The system administrator uses a PC LAN management product, such as Microsoft SMS, Intel LANDesk Manager, or Symantec Norton Administrator for Networks, to distribute and execute the file over the network to remote workstations.
NOTE: Your workstation must be powered on, or turned on through Remote Wakeup, to take advantage of Remote ROM Flash. Use of Remote ROM Flash also requires an established Setup Password.
For more information on enabling Remote ROM Flash, refer to the online
Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration
Tools, and is available in the Support Software CD Kit or at the Compaq website at (http://www.compaq.com) in the Compaq Services and Technical Help area, under Downloadables.
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Intelligent Manageability
FailSafe Boot Block ROM
The FailSafe Boot Block ROM allows for system recovery in the unlikely event of a ROM flash failure (for example, if a power failure occurs during a ROM upgrade). The Boot Block is a flash-protected section of the ROM that checks to validate the system ROM each time power to the system is turned on.
■ If the system ROM is valid, the system starts normally.
■ If the system ROM fails the validation check, the FailSafe Boot Block
ROM provides enough support to start the system from a user ROMPaq diskette, which will program the system ROM with a valid image.
IMPORTANT: The workstation ships with the diskette drive enabled. If the diskette drive is disabled, the FailSafe Boot Block ROM will override the disabled component to accommodate a system ROM recovery in the event a system ROM failure occurs.
Because there is no video or hard drive support from the Boot Block ROM, the keyboard lights communicate information. When the Boot Block detects an invalid system ROM, the system sounds a series of beeps (one long and three short) and flashes the three keyboard lights.
To recover the system after hearing the FailSafe Boot Block beeps, follow these steps:
1. Remove any diskettes from the diskette drive and turn off the power.
2. Insert a user ROMPaq diskette into the diskette drive.
3. Turn on power to the system.
If a Setup Password has been established, the Caps Lock light will turn
on.
4. Enter the Setup Password.
If the system successfully starts from the diskette and successfully reprograms the ROM, then the three keyboard lights will turn on. A “rising tone” series of beeps also signals successful completion.
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This table lists the keyboard light combinations, as well as the meaning and action associated with each combination.
Table 3-3
Keyboard Light Combinations
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Num Lock
➊
OFF ON OFF System requires Setup Password.
ON OFF OFF System could not start from diskette because the
OFF OFF ON ROM upgrade failed.
ON ON ON ROM upgrade successfully completed.
Caps
Lock
➋
Scroll
Lock
➌
Enter the Setup Password. The light remains turned on until you enter a valid Setup Password.
user ROMPaq diskette is not present, is bad, or the drive is not ready.
Insert a valid user ROMPaq diskette, turn the power off, then turn the power on.
Try another user ROMPaq diskette. If the light remains on, contact Compaq customer support.
Turn power off and back on to resume normal system operation.
Meaning and Required Action
Figure 3-5. Keyboard lights
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Intelligent Manageability
Remote Security Management
Remote Security Management allows the system administrator to safely set or modify security features on remote Compaq workstations, directly from the centralized network management console.
NOTE: Your workstation must be powered on, or turned on through Remote Wakeup, to take advantage of Remote Security Management. Use of Remote Security Management also requires an established Setup Password.
Remote Security Management is performed in two stages:
1. The system administrator uses the Remote Management Setup software on a centralized management console to define the security parameters.
2. The system administrator uses a PC LAN management product to distribute the settings over the network to remote Compaq workstations.
For more information about the Remote Management Setup software and enabling Remote Security Management, refer to the online Remote
Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is
available in the Support Software CD Kit or at the Compaq website (http://www.compaq.com) in the Compaq Services and Technical Help area, under Downloadables.
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Remote Wakeup and Remote Shutdown
Your workstation has a network card installed that supports the Compaq Remote Wakeup and Remote Shutdown functions. These functions allow a system administrator to power on and power off a client workstation from a remote location, supported by PC LAN management tools.
NOTE: Third-party software tools are required to remotely distribute software.
Remote Wakeup allows the network interface controller to continue functioning, even when power to the workstation has been turned off.
NOTE: The workstation continues to consume a small amount of electricity even after you turn it off. Only when you disconnect the power cord from the electrical outlet does the workstation stop consuming electricity.
To enable Remote Wakeup and Remote Shutdown, follow these steps:
1. Double-click the Network Icon, located in the Control Panel.
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2. Double-click the appropriate network controller.
3. Click the Advanced Properties tab.
4. Select Remote Wakeup.
5. Change the value to ON.
6. Click OK to save and apply changes, then click OK to exit the Network dialog.
For more information on using Remote Wakeup and Remote Shutdown, refer to the online Remote Management Administrators Guide. The Remote Management Administrators Guide is included with the Remote Management Administration Tools, and is available in the Support Software CD Kit or at the Compaq website (http://www.compaq.com) in the Compaq Services and Technical Help area, under Downloadables.
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Intelligent Manageability
Remote System Installation
Remote System Installation allows you to start and set up your system using the software and configuration information located on a network server. The Remote System Installation feature is usually used as a system setup and configuration tool, and can be used for the following tasks:
■ Formatting a hard drive
■ Installing an operating system
■ Installing application software or drivers
To initiate Remote System Installation, press the F12 key when you see the words “F12=Network Service Boot” in the bottom-right corner of the Compaq logo screen. Follow the instructions on the screen to continue the process.
Replicating Your Setup
This procedure gives an administrator the ability to easily copy one setup configuration to other workstations of the same model. This allows for faster, more consistent configuration of multiple workstations. To replicate your setup:
1. Turn on or restart the workstation.
2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn off the workstation, then on again, to access the utility.
3. From the main menu, select File, then select Save to Floppy and follow the instructions on the screen.
4. To replicate the configuration, select File, then select Restore from Floppy and follow the instructions on the screen.
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Dual-State Power Button
The power button can function either as an on/off switch or as a suspend button. The suspend feature does not turn off power altogether, but instead causes the workstation to enter a low-power standby. This allows you to quickly power down without closing applications and return to the same operational state without any data loss.
To change the power button’s configuration, follow these steps:
1. Turn on or restart the workstation.
2. When you see the words “F10=Setup” in the bottom-right corner of the screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you must turn off the workstation, then on again, to access the utility.
3. From the main menu, select Power, then select Energy Saver Options.
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IMPORTANT: The
energy saver mode is enabled (set to
Energy Saver Options
Minimal
selection is available only if the
Advanced).
or
4. Press the left/right arrow keys to set the Power Button configuration to either Normal (On/Off) or Suspend/Wakeup.
5. Save the configuration and exit the utility.
After configuring the power button to function as a suspend button, press the power button to put the system in a very low power state (suspend). Press the button again to quickly bring the system out of suspend to full power status. To completely turn off all power to the system, press and hold the power button for four seconds.
NOTE: If you have selected the “Power LED blinks during Standby” option in Computer Setup, the power-on light will blink once every two seconds while the workstation is in suspend. See the section “Using Computer Setup” in Chapter 2 for more information.
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Intelligent Manageability
Power Management
Use the Timeouts option under the Power menu in Computer Setup to enable, customize, or disable standby timeouts. This feature shuts down certain components of the workstation when they are not in use, saving energy without having to shut down the workstation.
NOTE: The
Timeouts
option appears only if the energy saver mode is set to
Advanced.
NOTE: When using a power-managed system, disable monitor timeouts in Computer Setup first, then establish the settings in the operating system, to avoid potential conflicts. Use Display Properties to establish, modify, or disable Power Management settings for the monitor. To access Display Properties, right-click on the Windows NT Workstation desktop, then select Properties.
Advanced Configuration and Power Interfaces (ACPI)-Ready Hardware
ACPI defines a hardware interface that allows a standard way to integrate power management features throughout the workstation system, including hardware, operating system, and application software. This enables the workstation to automatically turn on and off peripherals such as CD-ROMs, network cards, hard drives, and printers. With the ACPI technology, peripherals will also be able to activate the workstation. For example, the simple act of inserting a CD-ROM will turn on the workstation and activate a monitor.
Since the workstation ships standard with the ACPI hardware, you will be able to utilize ACPI features once future ACPI-enabled Microsoft operating systems become available. When the new Microsoft operating systems are released, you will need to upgrade the ROM BIOS, driver, and operating system in order to take advantage of the ACPI features.
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Compaq Support Software CD Kit and Support from the Compaq Website
Compaq has made the task of locating, accessing, evaluating, and installing the latest support software easier. There are two methods you can use to access support software:
■ You can order the Compaq Support Software CD Kit. This set of
compact discs contains the latest device drivers, utilities, and ROM images needed to run your Compaq workstation.
■ You can download the drivers and utilities from the Compaq website
(http://www.compaq.com) in the Compaq Services and Technical Help area, under Downloadables.
3-29
NOTE: Both the
Locator
Decision Support,
with
Compaq Support Software CD Kit
a comprehensive listing of the device drivers,
and the website include
The
utilities, flashable ROM images, and more, categorized by operating system, computer family, and model for easy retrieval.
Decision Support
provides detailed information for each piece of support software, including descriptions, features, enhancements, dependencies, and critical updates.
If you choose to purchase the Compaq Support Software CD Kit, you have two options:
■ You can purchase a single CD that gives you one-time access to the
latest support software.
■ You can purchase a yearly subscription that delivers up to 12 monthly
CDs.
The annual subscription ensures your continuous access to the latest developments.
NOTE: If you call Compaq to place an order, be sure to have the serial number of your workstation available. The serial number is located on the top­left side of the workstation above the side access panel. This number is necessary for all purchases.
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Intelligent Manageability
Integration Management
Integration Management features include:
■ Desktop Management Interface
■ Compaq Insight Manager and the Insight Management Agents
■ Compaq Management Solutions Partners Program
Desktop Management Interface
The Desktop Management Task Force (DMTF) is an industry body created in 1992 with the goal of standardizing systems manageability. DMTF established the Desktop Management Interface (DMI) framework to standardize access to PC configuration data. Compaq, as a Steering Committee and Technical Committee member of the DMTF, delivers hardware and software instrumentation that supports the DMI standard.
Compaq Insight Manager and the Insight Management Agents
Using the industry-standard Simple Network Management Protocol) found in Microsoft Windows NT Workstation, Compaq Insight Manager allows the system administrator to remotely view AssetControl data, configuration data, memory change alerts, NIC performance data, and contact information.
NOTE: For more information about the Integration Management features, refer to
Workstation Software Reference
the Workstations CD at X:\DOCS\REFERENC\INDEX.HTM (where X is your CD-ROM drive designation). It is also installed in the Compaq Information Center folder.
. The reference is located on the SmartStart for
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Compaq Management Solutions Partners Program
Compaq delivers management solutions today under Microsoft Windows NT Workstation through the Compaq Management Solutions Partners Program. This Compaq initiative ensures compatibility and integration of Intelligent Manageability features with leading systems management products. The partnership ensures that the benefits of Intelligent Manageability are accessible through a broad range of vendors. This allows customers to use their tools of choice to remotely manage their Compaq workstations more confidently and cost-effectively.
Compaq Management Solutions Partners include:
■ ASI (AssetPRO)
■ BindView (BindView Console)
■ Intel (LANDesk Management Suite)
■ McAfee Associates (Saber LAN Workstation)
3-31
■ Microsoft Corporation (Systems Management Server)
■ Novell (ManageWise)
■ Seagate (LAN Directory)
■ Symantec (Norton Administrator for Networks)
■ Tally Systems (NetCensus)
■ Computer Associates (UniCenter TNG)
■ Hewlett Packard (OpenView)
■ Tivoli (TME10)
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Chapter 4
Network Communications
This chapter provides information about networks and the hardware connectors and software device drivers that allow you to access a network. Once your network connection is active, you can share resources such as a printer, exchange information from device to device, and run common software programs.
NOTE: For more information about installing your network driver, refer to
Software Installation Guide.
the
Your workstation comes Ethernet network ready, which means that it has a preinstalled network controller and preinstalled network drivers. The Compaq Fast Ethernet Embedded NIC NC3121 (10/100 Mbps) is a PCI bus mastering, dual speed 10BaseT, and 100BaseTX controller that will automatically detect network connection speed and adjust accordingly. The controller supports full duplex Ethernet, allowing two-way transmission between nodes for up to 20 or 200 Mbits/sec aggregate bandwidth.
4-1
NOTE: Your workstation is also Token Ring Network capable. To connect to a
Token Ring Network, you must install a Token Ring board.
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Network Communications
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Connecting to an Ethernet Network
An RJ-45 Ethernet network connector is included on your workstation. Refer to the following illustration to connect a network cable to the RJ-45
connector.
IMPORTANT: If you are connecting to a 100BaseTX network, you must use a Category 5 UTP cable.
Figure 4-1. Attaching the network cable to the RJ-45 connector
Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection. WARNING: To reduce risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
Installing the Network Driver
The network device driver enables the workstation to communicate with the network. The network driver is preinstalled on your workstation. For information about installing the driver, operating system, and other support software, see the Software Installation Guide.
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Chapter 5
CD-ROM Drive and PremierSound Audio System
Your workstation includes a CD-ROM drive (IDE) and a PremierSound Audio System. The CD-ROM drive is a random access, read-only storage device capable of retrieving data from a removable CD. The PremierSound Audio System provides sound capabilities for increased productivity in the Microsoft Windows NT Workstation operating environment.
Using the Tray-Load CD-ROM Drive
To insert a CD, refer to the illustration below:
2
5-1
1
Figure 5-1. Opening the CD-ROM tray and then inserting a CD
The drive performs a diagnostic check and automatically begins reading the table of contents (TOC). The busy indicator turns amber while the drive reads the TOC.
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CD-ROM Drive and PremierSound Audio System
5-2
When the busy indicator turns green, the drive is ready to receive commands and data may be retrieved from the disc.
To remove the CD, press the Eject button.
IMPORTANT:
the Eject button to prevent accidental damage to the disc. If the Eject button is disabled by the application software, it will not operate.
Using CD-ROM Software
The first time you use a software program that comes on a compact disc, it may load a certain amount of program data onto the hard drive of your workstation. This enables the program to run more efficiently and quickly in the future.
NOTE
: Some software compact discs take control of the hardware volume
controls. If this occurs, adjust the sound before starting the software.
Read the software manufacturer's instructions that accompany the compact disc before you attempt to use it. Information to look for includes:
■ How much hard disk space will this program require? Do you have
enough disk space?
CAUTION:
Do not apply labels to CDs. The presence of a label will cause the CD not to be balanced and may cause either inconsistent operation or failure of the drive.
Certain applications or operating system software may disable
■ Will you activate the disc from Windows NT Workstation or from the
system prompt?
■ Have you connected any special devices this program requires, such as a
joystick?
■ Do you have the required information (such as serial number) available
to answer any questions during the setup program?
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Using Audio CDs
To play an audio CD, follow these steps:
1. Select Programs from the Start button.
2. Then select Multimedia from the Accessories menu.
3. Click CD Player, found in the Multimedia group box, to control audio compact disc play.
Information on using CD Player can be found in the online help for that utility.
CD-ROM Drive Precautions
To ensure that the CD-ROM drive operates properly, observe the following precautions:
■ Do not move the drive during operation. This may cause it to
malfunction during reading.
5-3
■ Avoid exposing the drive to sudden changes in temperature, because
condensation may form inside the unit. If the temperature suddenly changes while the drive is on, wait at least one hour before you turn off the power. If you operate the unit immediately, it may malfunction while reading.
■ Avoid placing the drive in a location that is subject to high humidity,
extreme temperatures, mechanical vibration, or direct sunlight.
■ Clean the panel and controls with a soft, dry cloth or a soft cloth lightly
moistened with a mild detergent solution. Never spray cleaning fluids directly on the unit.
■ Avoid using any type of solvent, such as alcohol or benzene, which may
damage the finish.
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CD-ROM Drive and PremierSound Audio System
5-4
PremierSound Audio System
The PremierSound audio system included on your workstation allows you to integrate voice messages and music directly into your files. Using a microphone, you can record sounds as data on the hard drive. This sound data may be used in many ways, for example; you can enhance presentation data with voice and music.
If you choose to upgrade your audio system, you must disable the integrated audio controller:
IMPORTANT:
Do not remove the ESS 1869 driver from the Drivers window
in the Control Panel. Follow the instructions below.
1. From the Control Panel in Windows NT Workstation, select Devices.
2. From the Devices window, select the AudioDrive device.
3. Select the Stop button to stop the AudioDrive device.
4. Select the Startup button.
5. Select Disabled as the Startup Type for the AudioDrive.
6. Select OK.
7. Close the Devices window.
8. Restart the workstation for the changes to take effect.
9. Proceed with the installation process for your upgrade audio controller board.
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Chapter 6
Hardware Upgrade Preparations
This chapter explains how to prepare the workstation for the installation of optional hardware upgrades. Information about reconfiguring the workstation is also discussed to ensure that newly installed components are recognized by your system. This chapter also identifies all internal components.
IMPORTANT: Compaq recommends that you finish the setup procedures for the preinstalled software third-party devices that were not included with the workstation. For more information about the setup procedures, refer to the
Guide.
To install the following upgrades or optional equipment, see the related chapter.
■ Memory (Chapter 7)
■ Drives (Chapter 8)
before
you install any optional hardware or
6-1
Software Installation
■ Expansion Boards (Chapter 9)
■ Processors (Chapter 10)
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Hardware Upgrade Preparations
6-2
Installation Sequence
This chapter begins with an overview of the installation and configuration sequence. Follow this sequence of steps to ensure the proper installation of any optional equipment. Before you begin, observe the following precautions:
WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telecommunications/telephone connectors into the network interface controller (NIC) receptacles.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching.
CAUTION: Static electricity can damage the electronic components of the workstation or optional equipment. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. Refer to Appendix B for more information.
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet and the back of the workstation.
2. Open the workstation by removing the side access panel and the front bezel. Refer to the section “Removing the Workstation Side Access Panel.
3. If you will be installing or removing drives in the front bay, also refer to the section “Removing the Front Bezel” in this chapter for instructions.
4. Install any optional equipment: ISA or PCI expansion board, Accelerated Graphic Port (AGP) graphics controller, processor upgrade, memory, or drive. Refer to either the applicable chapters in this manual or the documentation provided with the optional equipment for instructions.
5. Replace the front bezel, if necessary, and the side access panel.
6. Reconnect the power cord to the back of the workstation, and plug in the power cord to a grounded AC outlet.
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7. Turn on the monitor, workstation, and any devices you installed.
8. Reconfigure the workstation, if necessary. Refer to Chapter 2 for instructions.
9. Test the workstation (optional) using the TEST utility.
Reconfiguring the Workstation
System configuration is the process of specifying the devices and programs that make up a system. When you add or remove optional equipment, you must reconfigure the workstation by running Computer Setup in order for the changes to be recognized.
Run the Computer Setup utility after you complete the hardware installation. To configure in Windows NT Workstation, use the Control Panel and configure your specific option.
If configuration settings are incorrect, one or more devices may not work properly, and you may receive an error message. If this occurs, run the Computer Setup utility again. Refer to Chapter 2 for more information on Computer Setup.
6-3
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Hardware Upgrade Preparations
6-4
Removing the Side Access Panel
To remove the side access panel:
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet and the back of the workstation.
2. Refer to the following illustration to remove the side access panel.
Figure 6-1. Loosening the four rear panel thumbscrews and removing
the side access panel
IMPORTANT: When replacing the side access panel, be sure to tighten all four thumbscrews.
NOTE: The hood labels attached to the inside of the side access panel provide system configurations and the installation of additional components.
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Removing the Front Bezel
You will need to remove the front bezel when you are installing or removing drives in the front bay. To remove the front bezel:
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet and the back of the workstation.
2. Remove the side access panel.
3. Refer to the following illustration to remove the front bezel.
6-5
T C PA
M O C
1
2
Figure 6-2. Depressing front bezel release latches and removing front bezel
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Hardware Upgrade Preparations
6-6
Identifying the Internal Components
The following illustration and table identify the internal components of your workstation.
6
7
1
PACT COM
2
3
4
8
9
10
Figure 6-3. Identifying internal components
Table 6-1
Internal Components
Ref. Component
1 CD-ROM drive, drive bay 2 5.25-inch drive bay, drive bay 5 3 5.25-inch drive bay, drive bay 6 4 3.5-inch diskette drive, drive bay 7
5
5 Speaker with PremierSound and fixed equalization
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6-7
Internal Components
Ref. Component
6 Power supply 7 3.5-inch removable hard drive cage that supports either three
8 Expansion board assembly (includes riser board, PCI expansion
9 System board (includes SW1 switch, AGP slot, 8 DIMM sockets,
10 Accelerated Graphics Port (AGP) graphics controller (preinstalled on
Continued
1.0-inch drives or two 1.6-inch drives. Drive bay 1 on bottom, drive bay 2 in middle, and drive bay 3 on top.
slots, and ISA expansion slots)
two processor slots, and other connectors)
selected models)
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Hardware Upgrade Preparations
6-8
Removing the Expansion Board Assembly
The expansion board assembly has expansion board slots on both the top and the bottom of the assembly. To remove the expansion board assembly:
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet and the back of the workstation.
2. Remove the side access panel.
3. Refer to the following illustration to remove the expansion board assembly.
Figure 6-4. Removing the expansion board assembly
4. Reassemble the workstation and connect the power cord to the grounded AC outlet and to the workstation.
IMPORTANT: After connecting the power cord to the grounded AC outlet and to the workstation, DO NOT turn the power button on if the Power LED is a steady amber color. A steady amber color indicates that the expansion board assembly is not seated properly. Disconnect the power cord and reseat the expansion board assembly.
IMPORTANT: When replacing the side access panel, be sure to tighten all four thumbscrews.
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Removing the Removable Hard Drive Cage
To remove the removable hard drive cage:
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet and from the back of the workstation.
2. Remove the side access panel.
3. Refer to the following illustration to remove the removable hard drive cage.
1
1
6-9
2
Figure 6-5. Loosening the two thumbscrews and removing the removable
hard drive cage
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6-10
Hardware Upgrade Preparations
When reinserting the removable hard drive cage, be sure to align the tab on the bottom corners of the cage ➋ with the workstation chassis.
2
3
3
1
Figure 6-6. Reinserting the removable hard drive cage
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Identifying the System Board Components
The following illustration and table identify the internal system board components of your workstation.
6-11
1
15
14
13
Figure 6-7. Identifying system board components
2
12
543
Table 6-2
System Board Components
Ref. Component
1 Power connector
6
7
8
9
10
11
2 Power switch and LED connector 3 Wide-Ultra SCSI connector - channel 2 4 Wide-Ultra SCSI connector - channel 1 5 IDE connector 6 Diskette drive connector 7 DIMM sockets 5-8. DIMM 8 is closest to the edge of the system board. 8 Primary processor slot
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6-12
Hardware Upgrade Preparations
System Board Components
Ref. Component
9 Secondary processor slot
10 DIMM sockets 1-4. DIMM1 is closest to the edge of the system
board. 11 Processor power module connector (for secondary processor) 12 AGP expansion slot 13 Processor power module connector (for secondary processor) 14 SW1 switch 15 Riser board connector
Continued
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Chapter 7
Memory Upgrades
This chapter explains how to install additional memory. For information on preparing the workstation for upgrades, see Chapter 6.
Installing Additional Memory
Your workstation supports Registered 100-MHz Error Checking and Correcting (ECC) SDRAM dual inline memory modules (DIMMs). Additional DIMMs (32-MB, 64-MB, 128-MB, 256-MB, or 512-MB) are available to upgrade the memory. The workstation has eight DIMM sockets (two groups of four) located on the system board that support up to a maximum of 4 GB. The eight DIMM sockets are numbered from DIMM1 through DIMM8.
Each group of four DIMM sockets is dedicated to one memory controller. To optimize system performance, Compaq recommends balancing the amount of memory between the two groups of DIMMs. For example, if you install 256-MB in one group of DIMMs, install 256-MB in the second group of DIMMs.
7-1
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Memory Upgrades
7-2
The following figure illustrates the physical location of all DIMM sockets. Note that DIMMs do not need to be installed in pairs, and can be installed in any of the available DIMM sockets.
IMPORTANT: Before installing additional DIMMs, read “Important Guidelines for DIMM Installation” in the following section.
DIMM 8 DIMM 7 DIMM 6 DIMM 5
DIMM 4 DIMM 3 DIMM 2 DIMM 1
Figure 7-1. Location of eight DIMM sockets
NOTE: DIMM1 is located closest to the AGP expansion slot, and DIMM8 is located closest to the IDE and diskette drive connectors.
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Important Guidelines for DIMM Installation
When installing DIMMs, you MUST follow the following guidelines:
■ Use only 32-, 64-, 128-, 256-MB, or 512-MB, Registered 100-MHz
Error Checking and Correcting (ECC) SDRAM DIMMs.
■ Registered DIMMs must be used.
■ DIMMs must have a 4 KHz refresh rate.
■ To optimize system performance, Compaq recommends using
CAS latency = 2 (CL2) DIMMs.
■ DO NOT INSTALL DIMMS THAT DO NOT SUPPORT ERROR
CHECKING AND CORRECTING (ECC).
■ A DIMM can be installed one way only. Be sure to match the two key
slots on the DIMM with the tab on the DIMM socket. Push the DIMM
down into the DIMM socket, ensuring that it is fully inserted and properly seated.
■ To optimize system performance, Compaq recommends balancing the
amount of memory between the two groups of DIMMs.
7-3
■ When upgrading, do not exceed 4 GB total. Upgrades exceeding 4 GB will cause the system to halt.
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Memory Upgrades
7-4
Installing DIMM Modules
IMPORTANT: Prior to installing additional DIMMs, read “Important
Guidelines for DIMM Installation” in the previous section.
To install a memory module, follow these steps:
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet.
CAUTION: When handling a DIMM, be careful not to touch any of the contacts. Doing so may damage the module.
CAUTION: Static electricity can damage the electronic components of the workstation or optional boards. Before beginning these procedures, ensure that you are discharged of static electricity by briefly touching a grounded metal object. Refer to Appendix B, “Electrostatic Discharge,” for more information.
2. Remove the side access panel.
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3. Refer to the following illustration to install a DIMM module.
2
1
2
Figure 7-2. Installing a DIMM module
To remove a memory module, reverse the above procedure.
7-5
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Chapter 8
Drives
This chapter explains how to install additional hard drives, CD-ROM drives, tape drives, and diskette drives. This chapter also provides guidelines for installing SCSI drives. For additional information about installing optional SCSI and non-SCSI drives, refer to the documentation included with the device or contact your Compaq authorized dealer, reseller, or service provider.
For information on preparing the workstation for upgrades, see Chapter 6.
Installing Additional Drives
Your workstation supports up to seven individual drive bays. All models ship with a CD-ROM drive installed in bay 4 and a diskette drive installed in bay 7. See Table 8-1 for a description of the drive bay components.
8-1
3 2 1
Figure 8-1. Identifying drive bay components
4
5
COMPACT
6
7
8
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8-2
Drives
As shown in Figure 8-1, the workstation provides seven drive bays. Bays 1 through 3 are located in the 3.5-inch removable hard drive cage, which is located behind the side access panel of the workstation. Drive bays 4 through 7 are located on the front of the workstation. They support various drive configurations:
Table 8-1
Drive Bay Components
Ref. Component Description
1 Bay 1 Part of the removable hard drive cage. A 3.5-inch, third-height
bay that supports a 1.0-inch hard drive or a 1.6-inch hard drive.
2 Bay 2 Part of the removable hard drive cage. A 3.5-inch, third-height
bay that supports a 1.0-inch hard drive. Bay 2 is not available when a 1.6-inch hard drive is installed in either bay 1 or bay 3.
3 Bay 3 Part of the removable hard drive cage. A 3.5-inch, third-height
bay that supports a 1.0-inch hard drive or 1.6-inch hard drive.
4 Bay 4 5.25-inch, half-height bay that supports 1.0-inch or 1.6-inch
storage devices. A CD-ROM drive is shipped in bay 4.
5 Bay 5 5.25-inch, half-height bay that supports 1.0-inch or a 1.6-inch
storage devices. An optional hard drive, diskette drive, CD­ROM drive, or tape drive can be installed in bay 5.
6 Bay 6 5.25-inch, half-height bay that supports 1.0-inch or 1.6-inch
devices. An optional hard drive, diskette drive, CD-ROM drive, or tape drive can be installed in bay 6.
7 Bay 7 3.5-inch, third-height bay that supports a 1.0-inch device. A
standard 3.5-inch diskette drive is shipped in bay 7.
8 Air plenum
(cooling chamber)
Side of air plenum provides temporary storage for the hardware screws used to install optional mass storage devices in the removable hard drive cage and in the front bays.
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Removing a Blank Drive Bezel for Removable Media Storage Device Installations
A blank drive bezel covers bays 5 and 6 when they are not occupied with a storage device. You will need to remove a drive bezel before installing any removable media storage device (example: tape drive, CD-ROM, and diskette) in these bay locations. You will not need to replace the drive bezel after the drive installation.
To remove a blank drive bezel:
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet and the back of the workstation.
2. Remove the side access panel.
3. Remove the front bezel.
8-3
Figure 8-2. Removing the front bezel
T
PAC M O C
1
2
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8-4
Drives
4. Refer to the following illustration to remove a blank drive bezel.
Figure 8-3. Removing a blank drive bezel
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Removing a Cooling Shield for a Hard Drive Installation
A cooling shield covers bays 5 and 6 to provide proper cooling and EMI protection. You will need to remove a cooling shield before installing a hard drive in either of these bay locations.
To remove a cooling shield:
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet and the back of the workstation.
2. Remove the side access panel and front bezel.
3. Refer to the following illustration to remove a cooling shield.
8-5
COMPACT
Figure 8-4. Removing a cooling shield
IMPORTANT:
in the bay.
To replace the cooling shield, reinsert the two screws.
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Drives
8-6
Locating the Hardware Screws
A total of 17 extra hardware screws are provided on the side of the air plenum. The top group of eight screws ➊ is for installing hard drives in the removable hard drive cage, The bottom group of nine screws ➋ is for installing removable media storage devices in the front drive bays.
1
2
Figure 8-5. Locating the hardware screws for drive bay installations
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Installing a Hard Drive in Bay 5 or 6
Drive bays 5 and 6 can be configured with either 1.0-inch or 1.6-inch hard drives. Other than using different screw holes, the installation for both drives is basically the same. To install a 1.6-inch hard drive:
NOTE
: Before installing a SCSI device, please read “SCSI Cables and
Guidelines” later in this chapter.
1. Turn off the workstation and disconnect the power cord from the grounded AC outlet and the back of the workstation.
2. Remove the following components:
❏ side access panel ❏ front bezel ❏ cooling shield
3. Refer to the following illustrations to install a 1.6-inch hard drive in bay 5 or 6.
8-7
Figure 8-6. Installing a 1.6-inch hard drive in the hard drive bracket
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8-8
Drives
COMPACT
Figure 8-7. Installing a hard drive
COMPACT
Figure 8-8. Replacing the cooling shield
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Figure 8-9. Connecting the SCSI signal cable and power cable
4. Reassemble the workstation.
8-9
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