Compaq S920 User Manual

User’s Guide

Compaq S920 Color Monitor

July 2001

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© 2001 Compaq Computer Corporation.
Compaq, the Compaq logo Registered in U. S. Patent and Trademark

Office.
All other product names mentioned herein may be trademarks of their

respective companies.
Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is”
without warranty of any kind and is subject to change without notice. the
warranties for Compaq products are set forth in the express limited
warranty statements accompanying such products. Nothing herein should

be construed as constituting an additional warranty.

CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of
information.

WARNING: Text set off in this manner indicates that failure to follow
directions could result in bodily harm or loss of life.

User’s Guide
Compaq S920 Color Monitor
First Edition (July 2001)
Part Number: 243590-001

Safety Precautions

Power Input

Refer to the section about “Connecting the Power Cord”.

■ Do not modify the three-prong grounding type monitor power

plug in any way.

Installation

■ Do not place the monitor on an unstable cart, stand, or shelf

where it may fall and injure personnel or damage equipment.

■ Route power cords so that they cannot be walked upon or

tripped over.

■ Do not allow anything to rest on the power cord.

■ Do not install the monitor where there is dampness, or where

it may be exposed to rain or water. Avoid spilling liquid of
any kind on the unit.

Ventilation

■ Do not block or cover ventilation openings on the back or

bottom of the monitor cabinet.

■ Do not place the monitor near a radiator or heating vent.

■ Do not push objects of any kind through cabinet openings.

This may result in fire or electric shock.

Compaq S920 Color Monitor User’s Guide 1

2 Compaq S920 Color Monitor User’s Guide

Packing Contents

The package contains:

■ CRT monitor

■ AC power cord

■ Documentation kit

Unpacking Procedure

Repacking

Save the original box and all packing material for future shipping
needs.

Note: Packing materials and product are recyclable.

Compaq S920 Color Monitor User’s Guide 3

Introduction

This microprocessor-based, digitally controled 19” color monitor
is a high performance and easy to use product. It employs the
latest on-screen-menu technology. The microprocessor capability
offers 10 most commonly used VESA timing modes preset in the
factory, and 6 modes adjustable to the special timings the user
may need.

Power Saving

When the monitor is in its normal operating mode, the monitor
utilizes less than 120 watts of power and the Power LED is green.

The monitor also supports a reduced power state. The reduced
power state will be entered into if the monitor detects the absence
of either the horizontal sync signal and/or the vertical sync signal.
Upon detecting the absence of these signals, the monitor screen is
blanked, the backlight is turned off, and the Power LED is turned
amber. When the monitor is in the reduced power state, the
monitor will utilize less than 3 watts of power. There is a brief
warm up period before the monitor will return to its normal
operating mode.

Refer to your computer manual for instructions on setting energy
saver features (sometimes called power management features).

Note: The above energy saver feature only works when
connected to computers that have energy saver features. This
feature meets the EPA (Environmental Protection Agency)
Energy Star requirements and reduces power consumption.

4 Compaq S920 Color Monitor User’s Guide

Installing the Monitor

To connect the tilt/swivel base to the monitor:

1. Align the hooks with the sockets on the bottom side of the
monitor, and gently push the base towards the front of the
monitor.

2. Attach the 15-pin D-shell signal connector on the signal cable
to the video adapter output on your personal computer. Then
lock both screws on the connector to ensure a firm
connection.

3. Turn the computer power switch ON. Then turn the monitor
power switch ON, by pressing the switch inward. The green
power indicator will light up.

Note: If your display fails to function properly, please first refer
to the section "Troubleshooting" in this manual.

Compaq S920 Color Monitor User’s Guide 5

User Controls and Indicators

6 Compaq S920 Color Monitor User’s Guide

A B C D E F

User Controls and Indicators

Reference Control Function

A 1 Displays menu & exits menu
B

C

D 2 Confirms menu selection
E Power LED
F Power ON/OFF button

<
>

Scrolls through menu to choose an icon
for adjustment/Adjusts level of selected
icon

Using the On-Screen Menu

Menu screen

1. Press the “1” button to display the menu below and to exit
menus as needed.

Compaq S920 Color Monitor User’s Guide 7

2. Press the arrow keys on your monitor to move the selection
mark to the desired location, then press the “2” button.

The selected adjustment screen appears. A sample adjustment
screen for Horizontal Position is shown below.

3. Follow the onscreen instructions.

8 Compaq S920 Color Monitor User’s Guide

Note: The amount of adjustment depends upon how long you
depress the adjustment button. You may have to tap the button to
obtain the desired results.

Individual Adjustments

Contrast - Adjusts the screen contrast to match
your personal preference

Press the < button to decrease contrast or press
the > button to increase it.

Direct operation: You can access the Contrast
adjustment screen by pressing the < or > button
before entering the menu screen.

Pressing the 2 key toggles between Contrast and
Brightness.

Brightness - Adjusts the brightness to get the
desired background level.

Press the > button to make the background lighter,
the < button to make it darker.

Pressing the 2 key toggles between Contrast and
Brightness.

Horizontal Size
Fills the viewable area horizontally.
Press the < button to make the image narrower, or

press the > button to make it wider.
Pressing the 2 key toggles between Horizontal Size

and Horizontal Position.
Horizontal Position

Shifts the image on the screeen horizontally. Press
the < button to move the screen image to the left, or
press the > button to move it to the right.

Pressing the 2 key toggles between Horizontal Size
and Horizontal Position.

Compaq S920 Color Monitor User’s Guide 9

Individual Adjustments

Vertical Size
Fills the viewable area vertically.
Press the < button to make the image smaller, or

press the > button to make it larger. Pressing the 2
key toggles between Vertical Size and Vertical
Position.

Vertical Position
Shifts the image on the screen vertically.
Press the < button to move it downward, or press

the > button to move it upward.
Pressing the 2 key toggles between Vertical Size

and Vertical Position.
Pincushion

The image can be corrected for barrel distortion.
Press the < button or the > button to eliminate

curved vertical lines.
Pressing the 2 key toggles between Vertical

Pincushion and Trapezoid correction.
Trapezoid

The image can be corrected for the trapezoidal
distortion.

Press the < button to narrow the top edge, or press
the > button to make the top edge wider.

Pressing the 2 key toggles between Vertical
Pincushion and Trapezoid correction.

Pin Balance
The image can be corrected for pin balance

distortion.
Press the < button or > button to make left or right

pin balance.
Pressing the 2 key toggles between Pin Balance

and Parallelogram correction.

10 Compaq S920 Color Monitor User’s Guide

Individual Adjustments

Parallelogram
The image can be corrected for parallelogram

distortion.
Press the < button or > button to make left or right

parallelogram.
Pressing the 2 key toggles between Pin Balance

and Parallelogram correction.
Rotation

The image can be corrected for tilt picture.
Press the < button to tilt the image to the left, or

press the > button to tilt the image to the right.

Color
The white in the image can be adjusted.

1. Use the <> button to select: (1) 9300

o

6500

2. If the (3) the user’s preferred color is selected,
“2” appears in the lower right of the On-Screen
Menu.

K or (3) the user’s preferred color.

o

K, (2)

Compaq S920 Color Monitor User’s Guide 11

Press the front 2 button to display the User Color
adjustment screen.

User Color
The white in the video image can be adjusted to the

user’s preferred color.

1. Use the 2 button to select R (red), G (green) or B
(blue).

2. Use the <> button to adjust the color as desired.
Important: Memory recall of the user’s color is not

possible, so take note of the initial setting before
adjusting.

When the monitor is turned Off, user color keeps
the last adjustment.

Individual Adjustments

Language selection
The language of the On-Screen Menu can be

selected among English, French, German, Italian
and Spanish. Select with the <> buttons.

Disp. Freq (Input Frequency Display)
Disp. Freq displays the input synchronization signal

frequency.
It identifies the horizontal and vertical frequency

sent to the monitor from the video card currently in
use.

Manual Degaussing
After moving the selector to the degauss icon,

press the 2 button. The degaussing action takes
place a few seconds later.

Note: A sharp snap noise may be heard when
degaussing occurs. This is normal.

12 Compaq S920 Color Monitor User’s Guide

Individual Adjustments

Memory Recall
It is possible to restore adjustments to the original

factory settings. If the monitor is operating in a user
defined mode, this control has no effect.

Vertical Moire
Reduce the dark wavy line Moire pattern on the

screen.
Press the < or > button to minimize the vertical

moire image on the screen.

Horizontal Moire
Reduce the dark wavy line Moire pattern on the

screen.
Press the < or > button to minimize the horizontal

moire image on the screen.

Compaq S920 Color Monitor User’s Guide 13

Troubleshooting

If your monitor fails to operate functionally, it may be possible to
correct the problem by making simple checks as follows:

Problem Check & Adjust

Blank screen (*NOTE)

Display position off-center

Display too small or too large

Display too bright or too dim

■ Monitor power switch, power

cord, signal cable, or
connector

■ PC power switch

■ Brightness & contrast controls

■ Vertical centering & horizontal

phase controls

■ Vertical & horizontal size

controls

■ Brightness & contrast controls

Refer to the operating instructions for your computer/video
adapter to ensure that you have the correct signal output source
for the monitor. Ensure that the video adapter is set correctly for
operation with this monitor.

If the above steps fail to correct the problem contact your
Compaq service provider.

* NOTE: You can easily distinguish if the problem is on the
monitor or on the computer by using the monitor’s built-in
selftest function. With the monitor power ON, disconnect the
signal cable from the monitor. If you see a “CHECK SIGNAL”
image on the screen, the monitor is functioning properly, and the
problem is with the computer or signal cable.

14 Compaq S920 Color Monitor User’s Guide

Servicing

Refer all servicing to an authorized Compaq service provider.
Serious shock hazards exist within the covers of this monitor. Do
not disassemble the monitor under any circumstances - there are
no user serviceable parts inside.

Signal Connector Information

Compaq S920 Color Monitor User’s Guide 15

Signal Connector Pins

Pin Function

1 Red signal
2 Green signal
3 Blue signal
4 Ground
5 NC (*NOTE)
6 Red return
7 Green return
8 Blue return
9 +5V (**NOTE)
10 Ground
11 Ground
12 SDA (DDC 2B)
13 Horizontal Synchronization
14 Vertical Synchronization & VCLK
15 SCL (DDC 2B)

* NOTE: This pin is used for self test detection; at PC side, this
pin must be connected to ground.
** NOTE: This monitor accepts +5V from the system graphic
card for asset management capability.

16 Compaq S920 Color Monitor User’s Guide

Technical Specifications

Screen Size 19” (48 cm) visual diagonal

Viewable screen size 18” (46 cm)
Anti-Glare Coating

Dot Pitch 0.26 mm (Diagonal)

0.22 mm (Horizontal)
Display Area Default 262 x 350 (mm) typical
Full Scan (H x W) 276 x 368 (mm), depends on signal

timing
Display Colors Infinite
Max. Resolution 1600 Dots x 1200 Lines
Compatibility All graphic modes with horizontal

frequencies between 30 KHz to 96

KHz
Synchronization Horizontal: 30 to 96 KHz
Synchronization Vertical: 50 to 160 Hz
Max Pixel Clock 202 MHz Max.
Input Signal Video RGB Analog Sync. TTL

Separate
Signal Cable 15-pin D-sub connector
Power Input Voltage

Frequency

Current Rating 2.0 Amps
Power Consumption 120 W (Max.)
Dimension (W x H x D) 452 x 459 x 468 mm (approximate)

Weight 20 kg Max.

European Models: 200 to 240V AC

Other Models: 100 to 240V AC

50-60 Hz

17.8” x 18.1” x 18.4”

44 lb Max.

Compaq S920 Color Monitor User’s Guide 17

Operating Temperature 10o C to 35o C

o

50

F to 95o F

Storage Temperature -30

Humidity 20% to 80% (non-condensing)
Altitude Up to 10000 ft. (3048 meters)
TCO Some models meet TCO99

Preset Modes

Resolution

Mode

1 640 x 480 31.47 60 VGA
2 640 x 480 43.47 85 VESA
3 720 x 400 37.93 85 VGA
4 800 x 600 53.67 85 VESA

(H x V)

-22

H. Freq.

(KHz)

o

C to 60o C

o

F to 140o F

V. Freq.

(Hz) Notes

5 832 x 624 49.73 75 MAC
6 1024 x 768 68.68 85 VESA
7 1152 x 870 68.68 75 MAC
8 1280 x 1024 91.15 85 VESA
9 1600 x 1200 75.00 60 VESA

10 1600 x 1200 93.75 75 VESA

18 Compaq S920 Color Monitor User’s Guide

Agency Regulatory Notices

Federal Communications Commission
Notice

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and the

receiver.

■ Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

■ Consult the dealer or an experienced radio or television

technician for help.

Modifications

The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly approved
by Compaq Computer Corporation may void the user's authority
to operate the equipment.

Compaq S920 Color Monitor User’s Guide 19

Cables

Connections to this device must be made with shielded cables
with metallic RFI/EMI connector hoods to maintain compliance
with FCC Rules and Regulations.

Declaration of Conformity for Products
Marked with FCC Logo, United States Only

This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.

For questions regarding your product, contact:
Compaq Computer Corporation

P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000

Or, call - 1-800- 652-6672 (1-800-OK COMPAQ)
For questions regarding this FCC declaration, contact:
Compaq Computer Corporation

P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000

Or, call - [phone]
To identify this product, refer to the Part, Series, or Model

number found on the product.

Canadian Notice

This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.

20 Compaq S920 Color Monitor User’s Guide

Avis Canadien

Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.

European Notice

Products with the CE Marking comply with both the EMC
Directive (89/336/EEC) and the Low Voltage Directive
(73/23/EEC) issued by the Commission of the European
Community.

Compliance with these directives implies conformity to the
following European Norms (in brackets are the equivalent
international standards):

■ EN55022 (CISPR 22) - Electromagnetic Interference

■ EN55024 (IEC61000-4-2,3,4,5,6,8,11) - Electromagnetic

Immunity

■ EN61000-3-2 (IEC61000-3-2) – Power Line Harmonics

■ EN61000-3-3 (IEC61000-3-3) – Power Line Flicker

■ EN60950 (IEC950) - Product Safety

EPA Energy Star Compliance

Monitors that are marked with the Energy Star Logo meet the
requirements of the EPA Energy Star program. As an Energy Star
Partner, Compaq Computer Corporation has determined that this
product meets the Energy Star guidelines for energy efficiency.
Specific details on using the Energy Saving features can be found
in the energy saver or power management section of the computer
manual.

Compaq S920 Color Monitor User’s Guide 21

Power Cord Set Requirements

If you were not provided with a power cord for your computer,
you should purchase a power cord that is approved for use in your
country.

The power cord must be rated for the product and for the voltage
and current marked on the product's electrical ratings label. The
voltage and current rating of the cord should be greater than the
voltage and current rating marked on the product. In addition, the
diameter of the wire must be a minimum of 0.75 mm² or 18AWG,
and the length of the cord must be between 6 feet (1.8 m) and 12
feet (3.6 m). If you have questions about the type of power cord to
use, contact your Compaq authorized service provider.

A power cord should be routed so that it is not likely to be walked
on or pinched by items placed upon it or against it. Particular
attention should be paid to the plug, electrical outlet, and the
point where the cord exits from the product. The monitor power
supply is provided with Automatic Line Switching (ALS). This
feature allows the monitor to operate on input voltages between
100-120V or 220-240V.

The power cord set (flexible cord or wall plug) received with the
monitor meets the requirements for use in the country where you
purchased the equipment. For more information on power cord
set requirements, contact your Compaq authorized dealer, reseller
or service provider.

22 Compaq S920 Color Monitor User’s Guide