Compaq R6000 Series UPS
Operation and Reference Guide
Second Edition (March 1999)
Part Number 347223-022
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
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EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
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Compaq R6000 Series UPS Operation and Reference Guide
Second Edition (March 1999)
Part Number 347223-022
Contents
About This Guide
Text Conventions........................................................................................................vii
Symbols in Text..........................................................................................................vii
Symbols on Equipment............................................................................................. viii
This guide is designed to be used as step-by-step instructions for installation and as a
reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys
About This Guide
Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
Symbols in Text
These symbols may be found in the text of this guide. They have the following meanings.
USER INPUT
FILENAMES
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
TypeWhen you are instructed to
EnterWhen you are instructed to
User input appears in a different typeface and in
uppercase.
File names appear in uppercase italics.
These elements appear in initial capital letters.
These elements appear in uppercase.
the information
the information and then press the
without
pressing the
information, type
type
Enter
information, type
enter
Enter
key.
key.
viii Compaq R6000 Series UPS Operation and Reference Guide
IMPORTANT:
instructions.
NOTE:
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions may exist.
WARNING:
in the warning could result in bodily harm or loss of life.
CAUTION:
could result in damage to equipment or loss of information.
Text set off in this manner presents commentary, sidelights, or interesting points
Text set off in this manner indicates that failure to follow directions
Text set off in this manner indicates that failure to follow directions
Text set off in this manner presents clarifying information or specific
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING:
do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING:
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
To reduce the risk of injury from electrical shock hazards,
To reduce the risk of electrical shock, fire, or damage to
68-136 kg
150-300 lb
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING:
the surface to cool before touching.
Any product or assembly marked with these symbols indicates that the
component exceeds the recommended weight for one individual to
handle safely.
damage to the equipment, observe local occupational health and safety
requirements and guidelines for manual material handling.
To reduce the risk of injury from a hot component, allow
WARNING:
To reduce the risk of personal injury or
Rack Stability
About This Guide ix
WARNING:
The leveling jacks are extended to the floor.
a.
The full weight of the rack rests on the leveling jacks.
b.
The stabilizing feet are attached to the rack if it is a single rack installation.
c.
The racks are coupled together in multiple rack installations.
d.
A rack may become unusable if more than one component is extended for any reason.
e.
Extend only one component at a time.
Getting Help
If you have a problem and have exhausted the information in this guide, you can get further
information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product for as long
you own the product. A technical support specialist will help you diagnose the problem or
guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
To reduce the risk of personal injury or damage to the equipment, be sure that:
1
. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone Center.
Telephone numbers for world wide Technical Support Centers are listed on the Compaq
website. Access the Compaq website by logging on to the Internet at
http://www.compaq.com
.
Be sure to have the following information available before you call Compaq:
Technical support registration number (if applicable)
Product serial number (s)
Product model name(s) and numbers(s)
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
1
For continuous quality improvement, calls may be recorded or monitored.
x Compaq R6000 Series UPS Operation and Reference Guide
Operating system type and revision level
Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest drivers and Flash
ROM images. You can access the Compaq website by logging on to the Internet at
http://www.compaq.com
.
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518.
In Canada, call 1-800-263-5868.
Elsewhere, see the Compaq website for locations and telephone numbers.
Introduction
This chapter contains information on the following topics:
■ The Compaq R6000 Uninterruptible Power Supply (UPS)
series models
■ Compaq R6000 UPS front panel
■ Compaq R6000 UPS rear panel
■ Compaq R6000 UPS features
■ The $25,000 Computer Load Protection Guarantee
■ Pre-Failure Battery Warranty
Chapter
1
Compaq R6000 UPS Series Models
The Compaq R6000 UPS Series includes the following models:
Table 1-1
Compaq R6000 UPS Series Models
UPS ModelPart NumberComments
R6000347207-001North American; high voltage. Rack mount.
R6000j347207-291Japanese; high voltage. Rack mount.
R6000I347207-B31International; high voltage. Rack mount.
1-2
Compaq R6000 Series UPS Operation and Reference Guide
Front Panel
The Compaq R6000 Series UPS is a rack-mount model.
Figure 1-1. The R6000 front panel
Rear Panel
The Compaq R6000 UPS Series features the following rear panel
configuration:
234
1
Introduction
1-3
8
Figure 1-2. The R6000 rear panel
Compaq R6000 UPS communication ports
1
Manual Bypass switch
2
Input terminal block
3
16 Amp receptacle
4
10 Amp receptacle
5
Circuit breakers for segments (left to right) 1, 2, 3, 4, and 5
6
Circuit breakers for (left to right)
7
■ Segments 1 and 4
■ Segments 2
■ Segments 3 and 5
REPO port
8
5
6
7
1-4
Compaq R6000 Series UPS Operation and Reference Guide
Compaq R6000 UPS Features
Numerous features make the Compaq R6000 UPS both versatile and userfriendly:
■ Two serial communication ports
■ Five independent load segments (including three 16 Amp IEC-320, and
twelve 10 Amp IEC-320 receptacles)
■ Front panel controls and LCD display for easy configuration,
monitoring, and operation
■ Expanded support for Compaq Power Management Software
■ Support for Compaq Extended Runtime Modules, options that extend
the available runtime of the UPS
■ Support for Compaq hardware option cards that further extend the
The Compaq R6000 UPS includes two communications ports (Port 1 and
Port 2) that allow data-exchange with host computers.
The Compaq R6000 UPS uses special DE9 cables for communication with
host computers.
CAUTION:
communications port to the host computer. Use of standard RS-232 cables may
cause equipment damage.
Use only the DE9 cables supplied by Compaq to connect the
Front Panel LEDs
The front panel has four LEDs to indicate the UPS operating mode.
Figure 1-3. The front panel
LEDLED ColorLED Meaning
1
2
3
4
Green
Yellow
Yellow
Red
1234
Solid green means normal operation.
Flashing green means Standby.
Solid yellow means the UPS is on Battery;
flashing yellow means UPS is on Battery and
Standby
Solid yellow means the UPS is on Bypass.
Solid red means current or impending problems.
Introduction
1-5
1-6
Compaq R6000 Series UPS Operation and Reference Guide
Front Panel Controls and LCD Display
The front panel controls and LCD display provide an easy-to-use UPS
interface for setup, load control, and status monitoring. The front panel
features six button controls.
1
3
4
Figure 1-4. The Front Panel Controls
ControlNameFunction
1
2
3
4
5
6
CenterLarge 4-way rocking button; used to control
EnterUsed to navigate and select options in the
EscapeUsed to navigate and deselect options in the
ONUsed to control status
STANDBYUsed to control status
TEST/RESET
ALARM
2
6
5
navigation through LCD menu structure:
UP, DOWN, LEFT and RIGHT.
LCD menu structure
LCD menu structure
Used to control functions
Power Management Software
Compaq supplies three power management software packages with each UPS:
■ Compaq Power Management Software is a comprehensive Microsoft
Windows-based management application that is tightly integrated with
Compaq Insight Manager.
■ Compaq LanSafe III provides UPS power management capabilities in a
network environment.
■ Compaq FailSafe III provides UPS power management capabilities in a
localized computer environment.
Outside of the Compaq Power Management Software, Compaq OnliNet provides
NOTE:
support for the Compaq SNMP-EN Adapter.
Compaq Power Management Software
Compaq Power Management Software enables system administrators using
Compaq Insight Manager to monitor and manage the power being supplied to
an entire network of servers and workstations.
Introduction
1-7
The software capabilities include:
■ Monitoring utility power and the power supplied by the UPS
■ Logging events, such as utility power blackouts and brownouts
■ Prioritizing protected devices
■ Start-up and shutdown of protected devices
■ Controlling extended capabilities, through the use of Compaq Multi-
Server UPS Cards, Compaq Scalable UPS Cards, and the Compaq
SNMP-EN Adapter.
For example, if Compaq Power Management Software detects a protracted
utility power blackout projected to exceed battery-supplied power limits, the
application initiates a shutdown sequence specified by the system
administrator. This sequence might include:
■ Saving work-in-progress throughout the network
■ Powering off non-critical devices to extend available battery power
■ Completing an orderly device shutdown after saving critical data
1-8
Compaq R6000 Series UPS Operation and Reference Guide
For more information on using Compaq Power Management Software, refer to
the “Compaq Power Products Software Reference Guide,” available on the
Power Products Information Library CD.
Hardware Options
Six options are available for the Compaq R6000 UPS.
Compaq High to Low Voltage Transformer (250VA)388643-B21
NA Only295363-002
INTL295363-B31
UPS Option Cards
Two option slots are available to further expand the capabilities of the Compaq
R6000 UPS in both power control and server communication for networking
environments.
Option kits include the Compaq Multi-Server UPS Card, the Compaq Scalable
UPS Card and the Compaq SNMP-EN Adapter. These enhancements provide
communication with multiple systems, multiple UPS units, and network
management applications.
Option kits can be used in the following configurations:
Table 1-3
Option Card Matrix
Introduction
1-9
CaseSlotMulti-
Server
1
2
Board combinations can be used in the primary UPS only. When UPS units are chained, no
Notes:
additional boards can be used in the other units.
For installation instructions, please see the Compaq Hardware Option Installation Guides that come with
the option card kits.
1X
2
1X
2X
1X3
2
1X4
2X
1X5
2
ScalableSNMP-EN
Adapter
Direct Connect Result (no PDU)
3 servers managing a total of 5
load segments
5 servers managing a total of 5
load segments
1 server managing a total of 9 load
segments
1 in-band connection managing a
total of 9 load segments
1 in-band connection managing a
total of 5 load segments
1-10
Compaq R6000 Series UPS Operation and Reference Guide
Compaq Multi-Server UPS Card
Without a Compaq Multi-Server UPS Card, the UPS can communicate with
two host computers. The Compaq Multi-Server UPS Card enables one UPS to
communicate with up to four host computers by using all three ports on the
option card and the open port on the UPS. (Port 1 will connect the card to the
UPS through the pigtail cable on the card.)
Figure 1-5. The Multi-Server UPS Card
Compaq Power Management software enables a single UPS with one Compaq
Multi-Server UPS Card to protect up to four servers. If two Compaq MultiServer UPS Cards are installed, five servers can be separately protected by
plugging the servers into different Compaq R6000 UPS load segments.
Even if a network includes five servers running three different operating
systemsthree running Windows NT, one running UNIX, and one running
NetWaretwo Compaq Multi-Server Cards will directly communicate
between the UPS and all five servers. Each server and its associated devices
can be powered from a different UPS load segment.
Introduction
Compaq Scalable UPS Card
The Compaq Scalable UPS card enables up to three UPS units to appear as a
single virtual UPS to the host computer. Compaq Power Management
Software gives users the capability to scale up the level of power protection
available to the system.
For example, connecting three Compaq R6000 UPS units to one Scalable UPS
card creates a virtual 18 kVA UPS. The virtual UPS would have nine
independently-controlled load segments.
1-11
Figure 1-6. The Scalable UPS Card
1-12
Compaq R6000 Series UPS Operation and Reference Guide
Compaq SNMP-EN Adapter
The Compaq SNMP-EtherNet Adapter is a user interface to the UPS in a
network where SNMP-based network management software is installed
(Compaq OnliNet). Using the SNMP-EN Adapter’s communication interface,
system administrators can virtually eliminate costly downtime due to power
outages and/or surges. This will decrease day-to-day network management
annoyances like spontaneous rebooting, lost files and corrupted dataissues
resulting from inconsistent power. The Compaq SNMP-EN Adapter provides
the means to quickly ascertain if a power-related problem exists anywhere on
the network.
The Compaq SNMP-EN Adapter lets you monitor the network without having
to run power management software on a server. Other network
componentslike hubs and routerscan be monitored, even when Compaq
Power Management Software is not in use.
The Compaq SNMP-EN Adapter Kit includes Compaq OnliNet software and
documentation, as well as information on installing and configuring the
Compaq SNMP-EN Adapter using MIB and Power MIB.
Figure 1-7. The SNMP-EN Adapter
Extended Runtime Modules (ERMs)
The Compaq R6000 UPS also supports Extended Runtime Modules. The UPS
rear panel includes a power receptacle where the modules attach. Each ERM
consists of dual battery packs in a 3U chassis.
At the recommended 80% load, one ERM will extend the available UPS
runtime up to 18 minutes. Two ERMs can be serially connected to each UPS,
increasing the total available runtime to up to 30 minutes.
These figures were derived using the Compaq recommended 80% load.
NOTE:
11
444
138425244-001 REV. P00
231
14235
1
2
&
4
Introduction
3322
555
3
1-13
Figure 1-8. Back panel with installed Extended Runtime Module
Power Distribution Units (PDUs)
You can extend the capabilities of the Compaq R6000 UPS by attaching a
Compaq Power Distribution Unit (PDU) to the high current receptacle
associated with load segments 1, 2, or 3. This provides 12 additional
receptacles to load segments 1, 2 or 3.
The Compaq High to Low Voltage Transformer (250VA), another Compaq
Power Distribution Unit, may be connected to the Compaq R6000 UPS to
supply two low-voltage outlets at 250 VA. See the documentation included
with each unit for Installation and Operation instructions.
You can connect your devices to the PDU using IEC-320 jumper cords
(Part No. 295633-B21). To order more IEC cords, see the section in this
chapter entitled, “Configuring Load Segments.”
1-14
Compaq R6000 Series UPS Operation and Reference Guide
Remote Emergency Power Off (REPO) Port
The Compaq R6000 UPS Series models include a Remote Emergency Power
Off (REPO) port, as required by the National Electrical Code (NFPA 70). The
REPO port provides a terminus to attach controls that shut the UPS outputs
down from a remote location. The REPO ports of multiple UPS units may be
connected to a single switch or circuit to shut down the entire system in an
emergency.
IMPORTANT:
■ The REPO feature shuts down protected devices immediately and does not follow
the orderly shutdown procedure initiated by Compaq Power Management Software.
■ The REPO feature will shut down devices that are operating on battery power.
When the REPO switch is re-opened, the UPS will not switch to battery power
until manually re-started.
Warranty
$25,000 Computer Load Protection Guarantee
To back up the wide range of features offered with our UPS, Compaq provides
a three-year limited warranty. In addition, Compaq offers a $25,000 Computer
Load Protection Guarantee (provided by the original equipment manufacturer).
IMPORTANT:
qualify for the $25,000 Computer Load Protection Guarantee.
You must fill in and return the warranty card supplied with your UPS to
The $25,000 Computer Load Protection Guarantee only applies in the
following circumstances:
■ The Compaq R6000 UPS was properly connected to utility power by a
qualified electrician and remained properly connected during operation.
For proper Compaq R6000 UPS wiring directions, see “Connecting the
Compaq R6000 UPS to AC Branch Circuit,” in Chapter 2 of this guide.
■ The Compaq R6000 UPS installation complies with all applicable
electrical and safety codes specified by the National Electrical Code
(NEC)Refer to Chapter 2 in this guide for applicable codes.
■ The UPS is used under normal operating conditions. Users comply with
all instructions and labels.
■ The UPS is not damaged by accident (other than a utility power
transient), misuse, or abuse.
Pre-Failure Battery Warranty
The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible
Power Supplies (UPS), extends the advantage of a Compaq three-year limited
warranty by applying it to the battery before it actually fails. Specifically, the
Pre-Failure Battery Warranty ensures that when Compaq Power Management
software notifies customers that the battery may fail, the battery is replaced
free of charge under the warranty.
Compaq maintains the highest standards in the industry, as evidenced by the
Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is
beneficial in at least two significant waysreduced total cost of ownership
and reduced downtime.
Introduction
1-15
Important Safety Instructions
Save these instructions.
About This Device
This chapter serves as a guide to help qualified personnel install the Compaq
R6000 UPS.
Chapter
2
Installation
WARNING:
■ The installation of options and routine maintenance and service of this
■ The Compaq R6000 UPS must be connected directly to the AC Branch
■ There are no user-serviceable components inside.
product must be performed by individuals who are knowledgeable about
the procedures, precautions, and hazards associated with AC Power
Products (Trained Service Technicians).
Circuit (AC Mains) by a licensed electrician.
2-2
Compaq R6000 Series UPS Operation and Reference Guide
Installation Considerations
Weight
Position
68-136 kg
150-300 lb
68-136 kg
150-300 lb
WARNING:
personal injury or damage to the equipment:
■ Observe local occupational health and safety requirements and
■ Obtain adequate assistance to lift and stabilize the product during
■ Remove all pluggable power supplies and modules to reduce the
WARNING:
equipment, take the following precautions when installing the
equipment:
The Compaq R6000 UPS and the Extended Runtime Modules (ERMs)
MUST be installed at the bottom of the rack. If placed in rack with
existing equipment, the rack must be re-configured to allow installation
of UPS at the bottom of the rack.
The Compaq R6000 UPS must be mounted on the fixed rails included
in the UPS package. Refer to the appropriate installation card and rack
template, also shipped with your Compaq R6000 UPS kit for
instructions on rack-mounting the Compaq R6000 UPS.
This product is heavier than it appears. To reduce the risk of
guidelines for manual material handling.
installation or removal. The product will be unstable when not
fastened to the rails.
overall weight of the product.
To reduce the risk of personal injury or damage to the
Outline of Installation Procedure
This chapter details the following steps required for Compaq R6000 UPS
installation:
■ Unpack the Compaq R6000 UPS.
■ Assemble the rails in the rack.
If installing an Extended Runtime Module (ERM) with the Compaq R6000 UPS, the
NOTE:
ERM must be installed at the bottom of the rack, with the UPS immediately above. If the
UPS is installed without an ERM, the UPS must be installed at the bottom of the rack.
■ Install the Compaq R6000 UPS chassis on the rails.
■ Wire the Compaq R6000 UPS. Have a licensed electrician attach the
REPO port.
■ Have a licensed electrician wire the UPS to utility power
■ Install any optional ERMs.
■ Complete the assembly of the Compaq R6000 UPS in the rack; install
the batteries after the chassis is in place and all wiring is complete.
■ Connect UPS communication ports to the host computers, and install
any hardware option cards and power distribution units (PDUs).
Installation
2-3
Perform installations before starting the UPS. It is possible to install options after
NOTE:
installation of the UPS, however, the UPS will have to be shut down. This will cut off
power supply protection for connected devices.
■ Charge the batteries
■ Place the UPS in Operate mode.
2-4
Compaq R6000 Series UPS Operation and Reference Guide
Check Battery Recharge Label
Before unpacking the Compaq R6000 UPS, check the battery recharge date
specified on the Battery Recharge Date Label affixed to the shipping carton.
THIS PRODUCT CONTAINS
A NONSPILLABLE BATTERY
Next Recharge Date:
14-DEC-04
Please refer to Maintenance Section
of Owner's Manual enclosed inside
Figure 2-1. Checking the battery recharge date label
IMPORTANT:
Battery Recharge Date Label has passed without the batteries being recharged, contact
an Authorized Compaq Service Representative.
Do not use the batteries if the recharge date has passed. If the date on the
Unpacking the UPS
Transport the Compaq R6000 UPS to its install location in the shipping carton.
Unpack the UPS close to the rack where it will be assembled, following the
instructions on the carton.
WARNING:
■ Only use the lift-out tray to unload the UPS.
■ Do not use the lift-out tray to transport or carry the UPS.
Preparing the Rack
Please refer to the Depth-Adjustable Fixed Rails Installation Card included
with the unit for complete information on how to install the rails for the
Compaq R6000 UPS.
To reduce the risk of personal injury or damage to the equipment,
Assembling the Compaq R6000 UPS
Placing UPS in rack.
Installation
2-5
68-136 kg
150-300 lb
68-136 kg
150-300 lb
WARNING:
of personal injury or damage to the equipment:
■ Observe local occupational health and safety requirements and
■ Obtain adequate assistance to lift and stabilize the product during
■ Remove all pluggable power supplies and modules to reduce the
WARNING:
equipment, take the following precautions when installing the
equipment:
■ The Compaq R6000 UPS and the Extended Runtime Modules
■ The Compaq R6000 UPS must be mounted on the fixed rails
This product is heavier than it appears. To reduce the risk
guidelines for manual material handling.
installation or removal. The product will be unstable when not
fastened to the rails.
overall weight of the product.
To reduce the risk of personal injury or damage to the
(ERMs) MUST be installed at the bottom of the rack. If placed in
rack with existing equipment, the rack must be re-configured to
allow installation of UPS at the bottom of the rack.
included in the UPS package. Refer to the appropriate installation
card and rack template, also shipped with your Compaq R6000
UPS kit for instructions on rack-mounting the Compaq R6000
UPS.
If installing an Extended Runtime Module (ERM) with the Compaq R6000 UPS, the
NOTE:
ERM must be installed at the bottom of the rack, with the UPS immediately above. If the
UPS is installed without an ERM, the UPS must be installed at the bottom of the rack.
After the rails are secured in the rack:
With one person on each side of the box, remove the UPS chassis from
1.
the package using the lift-out tray.
Gently lower the chassis to the floor in front of the rack.
2.
Cut the band that holds the chassis, freeing it from the lift-out tray.
3.
With one person on each side, lift the chassis to rail level and slide into
4.
place.
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