The information in this card supersedes the sections, “Clearing
a Power-On Password” and “Clearing a Setup Password” in
Chapter 3, “Security Features,” in the Compaq Professional
Workstation 5100 Reference Guide.
Clearing a Power-On or Setup Password
To clear (erase) the Power-On or Setup Password, follow these steps:
1. Turn off the workstation. Disconnect the power cord
from the grounded AC outlet and from the power
connector on the rear of the workstation.
2. Remove the following components:
❏ workstation cover
❏ expansion board bracket
3. Locate the SW1 switch on the system board.
on
1 2 3 4 5 6
4. On SW1, move switch 1 to the ON position (currently
shown in the OFF (default) position).
5. Replace the expansion board bracket. Reconnect the
IMPORTANT: You must replace the expansion board bracket beforeyou restart your workstation. If the bracket is not properly seated,the workstation will not start.
6. Restart the workstation to erase both passwords from
NOTE: Restarting the workstation clears bothPassword and the Setup Password. Be sure to reestablish bothpasswords.
7. Turn off the workstation once more. Disconnect the
8. Remove the expansion board bracket to access SW1.
9. On SW1, return switch 1 to its original default (OFF)
10. Reassemble the workstation.
11. Establish a Power-On Password and a Setup Password,
5. Replace the expansion board bracket. Reconnect the
power cord to power connector on the rear of the
workstation and to the grounded AC outlet.
IMPORTANT: You must replace the expansion board bracket before
you restart your workstation. If the bracket is not properly seated,
the workstation will not start.
6. Restart the workstation to erase both passwords from
system memory.
NOTE: Restarting the workstation clears both
the Power-On
Password and the Setup Password. Be sure to reestablish both
passwords.
7. Turn off the workstation once more. Disconnect the
power cord from the grounded AC outlet and from the
power connector on the rear of the workstation.
8. Remove the expansion board bracket to access SW1.
9. On SW1, return switch 1 to its original default (OFF)
position.
10. Reassemble the workstation.
11. Establish a Power-On Password and a Setup Password,
Compaq is registered with the United States Patent and
Trademark Office.
First Edition (May 1998)
328358-xx1
328358-001
Professional Workstation 5100
Reference Guide
Third Edition (April 1998
Part Number 299348-003
Compaq Computer Corporation
)
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Compaq Insight Manager, ROMPaq, SmartStart, PaqFax, registered United States Patent and
Trademark Office.
Netelligent, SoftPaq, QuickLock are trademarks and/or service marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Professional Workstation 5100 Reference Guide
Third Edition (April 1998)
Part Number 299348-003
Contents
About This Guide
Text Conventions ........................................................................................................................ xi
Symbols in Text.......................................................................................................................... xii
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Compaq Professional Workstation 5100 Reference Guide
About This Guide
This User Guide is designed to be used as step-by-step instructions for
installation, and as a reference for operation, troubleshooting, and future
upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
xi
Keys
USER INPUT
FILENAMES
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
TypeWhen you are instructed
EnterWhen you are instructed
Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.
User input appears in a different typeface and in
uppercase.
File names appear in uppercase italics.
These appear in initial capital letters.
These always appear in uppercase
information
information and then press the
without
pressing the
to type
to enter
Enter
information, type the
key.
Enter
information, type the
key.
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Compaq Professional Workstation 5100 Reference Guide
xii About This Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the
following meanings.
WARNING: Indicates that failure to follow directions in the warning could
!
IMPORTANT: Presents clarifying information or specific instructions.
NOTE: Presents commentary, sidelights, or interesting points of information.
result in bodily harm or loss of life.
CAUTION: Indicates that failure to follow directions could result in
damage to equipment or loss of information.
Product Safety Information
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards.
Enclosed area contains no operator serviceable parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a
Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or damage
to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.
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Laser Precautions
xiii
Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for injury
exists.
WARNING: To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injury from electrical
shock, remove all power cords to completely disconnect
power from the system.
!
WARNING: To reduce the risk of injury from laser radiation or damage to
the equipment, observe the following precautions:
■ Allow only Compaq Authorized Service Technicians to repair the
equipment.
■ Do not open any panels, operate controls, make adjustments, or
perform procedures to a laser device other than those specified
herein.
■ Do not stare into laser beam when panels are open.
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Compaq Professional Workstation 5100 Reference Guide
xiv About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518
In Canada, call 1-800-263-5868
For Compaq technical support:
In the United States and Canada, call 1-800-OK-COMPAQ (1-800-652-6672).
For continuous quality improvement, calls may be recorded or monitored.
http://www.compaq.com
.
Elsewhere, call one of the numbers listed in the following table. The numbers in
this table are subject to change. For the latest worldwide telephone numbers,
refer to the Compaq website (
and Technical Help area.
http://www.compaq.com
) in the Compaq Services
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Compaq Worldwide Offices
CountryMain Phone Number & Fax
Argentina+541-796-8100
Fax: +541-796-5151
Australia+61-2-9911-1999
Fax: +61-2-9911-1800
Austria+431-87816-0
Fax: +431-878-16-80
CompaqCare Center: +0222-8716-16
Belgium+322-716-9511
Fax: +322-725-2213
CompaqCare Center: 02-716-9696
Brazil+55-11-246-7866
Fax: +55-11-524-8050
Canada905-707-1715
Fax: 416-229-8898
xv
Central America & Caribbean281-518-2206
Fax: 281-518-8166
Chile+562-200-8100
Fax: +562-252-0540
China+86-10-849-2928
Fax: +86-10-834-6726
Colombia+571-312-0147
Fax: +571-312-0164
Czech Republic+422-232-8772
Fax: +422-232-8773
continued
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Compaq Professional Workstation 5100 Reference Guide
xvi About This Guide
Compaq Worldwide Offices
continued
Denmark+45-4590-4590
Fax: +45-4590-4595
CompaqCare Center: +45-4590-4545
QuickLine: +45-4590-4550
Ecuador+011-59-3-225-4343
+011-59-3-246-7713
+011-59-3-246-7715
Fax: +011-59-3-225-4342
Europe, Middle East, and Africa+49-89-9933-0
+49-89-9101705
Finland+358-0-615-599
Fax: +358-0-6155-9898
CompaqCare Center: +358-9800-206-720
QuickLine: +358-0-6155 9870
France+331-4133-4100
Fax: +331-4133-4400
CompaqCare Center: +331-4133-4455
QuickLine: +331-6986-7396
FaxPaq: Minitel 3616
Germany+49-89-9933-0
Fax: +49-89-9933-1158
Compaq Infoline: 01803-221221
CompaqCare Center: 0190-888080
QuickLine: 01805-212111
FaxPaq: 01805-212119
Eastern Europe, the Middle East, and
Africa are also supported from
Germany.
CompaqCare Center: +49-(0)89-9933-2891
Fax: +49-(0)89-9933-2899
QuickLine: +49-(0)89-9933-1380
Hong Kong+85-2-2867-1600
Fax: +85-2-2524-9533
Hungary+36-1-201-8776
Fax: +36-1-201-9696
India+91-80-559-6023
+91-80-559-6024
Fax: +91-80-559-6025
continued
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xvii
Compaq Worldwide Offices
continued
Ireland+00-353-1-2141000
Fax: +00-353-1-2141001
Italy+39-2-5759-01
Fax: +39-2-824-2015
CompaqCare Center: 01-67825012 (Information)
02-575-90300 (Technical)
QuickLine: 02-89-200-222
Japan+3-5402-5700
Fax: +3-5402-5964
Korea+82-2-3470-0766
Fax: +82-2-523-3576
Malaysia+603-7541122
Fax: +603-7548600
Mexico+525-229-7900
Fax: +525-229-7959
Middle East+971-4-818 100
Fax: +971-4-818 313
The Netherlands+31-182-565888
Fax: +31-182-538348
CompaqCare Center: +82065805 (Information)
+82065810 (Technical)
QuickLine: +820-72366
FaxPaq: +820-65805
Distribution Center Europe+31-183-696400
Fax: +31-183-620488
New Zealand+64-9-307-3143 Ext.817
Fax: +64-9-309-9198
Norway+47-2207-2000
Fax: +47-2207-2001
CompaqCare Center: +47-2207-2020
QuickLine: +47-2207-2022
Poland+48-22-630-3535
Fax: +48-22-630-3553
continued
Compaq Professional Workstation 5100 Reference Guide
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Compaq Computer Asia/Pacific
(Local Subsidiary including
+65-336-3333
Fax: +65-750-4627
+65-753-6688
Fax: +65-758-5975
regional sales for South Asia,
Indochina, Brunei, Indonesia
and the Philippines)
Compaq Asia+65-750-4319
Fax: +65-752-7385
Spain+341-640-1500
Fax: +341-640-0064
CompaqCare Center: +341-640-1302/
1427
QuickLine: +341-640-0267
South Africa+27-11-728-6999
Fax: +27-11-728-3335
Sweden+468-703-5200
Fax: +468-751-2057
CompaqCare Center: 08-703-52-40
QuickLine: +468-703-5220
FaxPaq: 08-703-52-25
Switzerland+41-1838-2111
Fax: +41-1836-7107
CompaqCare Center: +41-1838-2222
QuickLine: +41-1838-2421
FaxPaq: +41-1838-2238
continued
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xix
Compaq Worldwide Offices
continued
Taiwan886-2-2735-1000
Fax: 886-2-2732-2660
Thailand+66-2-679-6222
Fax: +66-2-679-6220
United Kingdom+44-1-41-270-4000
Fax: +44-1-41-270-4100
CompaqCare Center: +44-1-41-270-4000
QuickLine: +44-1-81-332-9499
FaxPaq: +44-1-81-332-3550
United States (Corporate Office)281-370-0670
Fax: 281-514-1740
Austin512-433-6000
Fax: 512-433-6029
Dallas800-544-5255
Main: 972-929-1700
Fax: 972-929-1720
Venezuela+582-953-8844
Fax: +582-952-7393
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Compaq Professional Workstation 5100 Reference Guide
Chapter 1
Product Features
1-1
Figure 1-1. Compaq Professional Workstation 5100
A
1
Compaq Professional Workstation 5100 Reference Guide
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1-2
Product Features
Standard Features
The Compaq Professional Workstation 5100 offers the following standard
features:
Processors
■ Standard with one 266-MHz, 300-MHz, or 333-MHz Pentium II
processor with an integrated 512-KB Level 2 Cache
■ Upgradable to two processors with the addition of an optional second
processor
Memory
■ System Memory—includes 32-MB, 64-MB, 128-MB, 256-MB, or512-MB EDO buffered, 128-bit system memory expandable to 512 MB
■ Optional Memory Upgrades—supports 60-ns or faster EDO buffered
16-MB, 32-MB, 64-MB, 128-MB, or 256-MB, 4-K refreshed DIMMs
added in pairs
■ Error Checking and Correcting (ECC) Memory—uses an encoding
scheme for memory error detection and correction. Specifically, this
feature detects and corrects all single-bit memory errors, and detects and
reports double-bit errors.
Expansion Slots
■ Three dedicated PCI slots (2 full length and 1 short PCI)
■ One shared PCI/ISA slot (1 full length PCI/ISA)
■ One dedicated ISA slot (1 short ISA)
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Drive Controller
■ Integrated Wide-Ultra SCSI Controller on PCI local bus. Controller
provides high-performance options for up to seven SCSI devices (in
addition to the controller) without using an expansion slot for an
additional controller. This controller uses a 16-bit data path and
performs at a maximum data transfer rate of 40 megabytes per second
(MB/s).
■ Optional controller boards are available for expanding storage capacity
beyond seven devices.
Network Controller
■ Compaq Netelligent 10/100 TX Embedded UTP/Coax Controller with
Remote Wakeup capability supports 32-bit data streaming at speeds up
to 33 MHz.
Mass Storage
1-3
■ Five drive bays:
❏ Bay 1—supports a third-height device. A standard 3.5-inch diskette
drive is shipped in Bay 1.
❏ Bay 2 (Internal)—supports a third-height (1.0”) hard drive. On
some models, a standard 2.1-GB or 4.3-GB Wide-Ultra SCSI hard
drive is shipped in Bay 2.
❏ Bay 3—supports a third-height or half-height device. A standard
CD-ROM drive is shipped in Bay 3.
❏ Bay 4—supports a half-height device. An optional PD-CD drive,
CD-ROM drive, or tape drive can be installed in Bay 4.
❏ Bay 5 (Internal)—supports a third-height (1.0”) or half-height
(1.6”) hard drive. On some models, a 9.1-GB Wide-Ultra SCSI hard
drive is shipped in Bay 5.
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Compaq Professional Workstation 5100 Reference Guide
1-4
Product Features
Standard Interfaces
■ Wide-Ultra SCSI
■ Serial (2)
■ Graphics
■ Audio (headphone and microphone connectors, line in/line out)
■ Parallel
■ USB (2) (hardware-ready)
■ Keyboard
■ Mouse (2-, 3-, or 4-button)
■ Ethernet - 10BaseT or 100TX (RJ-45 and BNC connectors)
❏ 2D
❏ 3D
Graphics Controllers
Depending on the model, your workstation offers one of the following graphics
controllers:
■ MGA Millennium II—supports high-performance 2D graphics
■ MVP Workstation—supports multiple monitors on a single controller
■ GLoria Synergy—supports high resolution 2D or 3D graphics
■ GLoria-XL 3D—supports high resolution 3D graphics
■ FireGL 4000— supports high resolution 3D graphics
For additional information on graphics controllers, see Chapter 11.
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Audio
ROM
1-5
The Compaq PremierSound Audio System features:
■ Integrated/ported speaker built into the cabinet
■ Integrated audio chip provides stereo sound and FM music synthesis
■ Stereo inputs for CD-ROM
■ Monorial input for microphone
■ Line in/line out
■ Headphone jack
■ Software upgradable firmware
■ ROMPaq Utility used to upgrade ROM
■ FailSafe Boot-Block ROM
Power Supply
The Compaq Professional Workstation 5100 is equipped with a 280-watt Power
Factor Correction auto-sensing power supply.
Tower Stand
The Compaq Professional Workstation 5100 can be converted to a tower form
factor by installing the Tower Stand, which is shipped standard with the
workstation.
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Compaq Professional Workstation 5100 Reference Guide
1-6
Product Features
Compaq Software Features
Configuring, updating, monitoring, and managing your workstation are
simplified with software customized for your workstation by Compaq
engineers. Software features include:
■ Preinstalled image of software
■ SmartStart for Workstations
■ Intelligent Management
■ Asset Management
■ Security Features
■ Diagnostic Tools
Preinstalled Software
Your Compaq Professional Workstations contains a factory preinstallation of
the following software:
■ Microsoft Windows NT operating system
■ Compaq Diagnostics for Windows NT
■ Microsoft Internet Explorer 4.x
■ Compaq support software (drivers)
■ Other Compaq utilities
■ Microsoft Service Pack 3
You must complete the setup procedures for the preinstalled software before
you can use the operating system for the first time. If the preinstalled software
on your workstation has been deleted or modified, you can install Microsoft
Windows NT, Compaq support software, and Compaq utilities using SmartStart
for Workstations.
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For more information about completing the setup procedures for preinstalled
software, refer to the Software Installation Guide included with your
workstation.
SmartStart for Workstations
If the preinstalled software on your workstation has been deleted, you can
install the operating system and support software using SmartStart for
Workstations. SmartStart for Workstations is an easy-to-follow program that
streamlines operating system and support software setup for the Compaq
Professional Workstation. SmartStart provides an alternate method for
installing the preinstalled software components.
The Compaq SSD for Windows NT (NTSSD), included on the SmartStart for
Workstations CD, contains support software and utilities that enable you to take
advantage of specific capabilities offered on the Compaq Professional
Workstation. This support software is provided for use with Windows NT
Workstation 4.0 on Compaq hardware only. The NTSSD will automatically
install applicable software drivers on your system. To download the latest
NTSSD, see the Compaq website at
Services and Technical Help area under Downloadables.
http://www.compaq.com
1-7
in the Compaq
You can install drivers manually without the help of the NTSSD. To obtain the
latest drivers, including drivers for Microsoft Windows NT Workstation 4.0,
Windows NT Workstation 3.51, and Windows 95, access the Compaq website
at
http://www.compaq.com
in the Compaq Services and Technical Help area
under Downloadables.
For information on using SmartStart for Workstations or the NTSSD, refer to
the Software Installation Guide included with your workstation.
Compaq Professional Workstation 5100 Reference Guide
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1-8
Product Features
Intelligent Management
Your workstation is easily maintained using Compaq Configuration
Management. Configuration Management features include:
■ ROM Flash
❏ Local
❏ Remote
❏ FailSafe Boot Block ROM
■ Remote Security Management
■ Remote Wakeup and Remote Shutdown
■ Establishment of Power Management Settings
■ Enhanced Support Software CD and Compaq website
❏ Compaq Integrated Software
For more information on Configuration Management, see Chapter 4.
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Asset Management
Compaq Diagnostics for Windows NT is included on your workstation and
allows you to view system-specific information.
For information on using Compaq Diagnostics for Windows NT, see Chapter 4.
Security Features
Security features are as follows:
■ Keyboard Password
■ Administrator Password
■ QuickLock/QuickBlank
Diskette Write Control
Diskette Boot Control
1-9
■ Serial Interface Control
■ Parallel Interface Control
■ Security Lock Provision
■ Smart Cover Sensor
These security features are established through the Computer Setup utility. For
information concerning workstation security features, see Chapter 3.
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Compaq Professional Workstation 5100 Reference Guide
1-10
Product Features
Diagnostic Tools
The software and firmware diagnostic tools available for your use are:
■ Power-On Self-Test (POST)
■ Diagnostics (DIAGS)
■ Computer Setup and Inspect
■ ROMPaq utilities to upgrade flash ROMs
For information on using diagnostic tools, see Chapter 2.
Front Panel Components
The following figure identifies the front panel components. Refer to the
corresponding table for a description of each component.
1234567
Figure 1-2. Identifying front panel components
1098
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