Compaq ProLiant Storage System U1, ProLiant Storage System U2 User Manual

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Compaq ProLiant Storage System /U
User Guide
First Edition (November 1997) Part Number 304147-001 Compaq Computer Corporation
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Notice
The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
¤ 1997 Compaq Computer Corporation. All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Fastart, Compaq Insight Manager, Systempro, Systempro/LT, ProLiant, Qvision, SmartStart, and NetFlex, registered United States Patent and Trademark Office.
Netelligent, ProSignia, Systempro/XL, and SoftPaq are trademarks and/or service marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
Compaq ProLiant Storage System /U User Guide
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Contents
About This Guide
How this Guide is Arranged.......................................................................................... ix
Symbols in Text.............................................................................................................. x
Product Safety Information ............................................................................................ x
Symbols on Equipment ........................................................................................... x
Rack Stability......................................................................................................... xi
Getting Help ................................................................................................................. xii
Chapter 1
Introduction to the Compaq ProLiant Storage System /U
Features .......................................................................................................................1-3
Front Panel Features.............................................................................................1-4
Rear Panel Features..............................................................................................1-5
Contents of Kit ............................................................................................................1-6
Hot-Pluggability..........................................................................................................1-7
Hot-Pluggable Drives..................................................................................................1-8
Maximum Storage.......................................................................................................1-8
SCSI Controllers.......................................................................................................... 1-9
SCSI ID Assignments..................................................................................................1-9
Model U1 (Single Bus).......................................................................................1-10
Model U2 (Dual Bus).........................................................................................1-11
Features Supported by your Operating System........................................................1-11
System Power............................................................................................................1-14
Options ...................................................................................................................... 1-15
Redundant Power Supply Option.......................................................................1-15
Recovery Server Option.....................................................................................1-15
Dual Bus Conversion..........................................................................................1-16
Single Bus Conversion.......................................................................................1-17
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Chapter 2
Installation of ProLiant Storage System /U
Materials Needed.........................................................................................................2-1
Installing the ProLiant Storage System /U ..................................................................2-2
Installing Options.................................................................................................2-2
Choosing a Location.............................................................................................2-2
Installing the Storage System...............................................................................2-3
Installing the Hot-Pluggable Hard Drives............................................................2-9
Installing the SCSI Controller............................................................................2-11
Cabling...............................................................................................................2-12
Connecting the Power ........................................................................................2-16
Configuring the ProLiant Storage System /U..................................................... 2-17
Rack Warnings and Precautions................................................................................ 2-21
The Optimum Environment....................................................................................... 2-22
Space Requirements...........................................................................................2-22
Power Requirements...........................................................................................2-22
Grounding ..........................................................................................................2-23
Temperature Requirements ................................................................................2-24
Airflow Requirements........................................................................................2-25
Blanking Panels..................................................................................................2-25
Chapter 3
Operation
Powering up the System..............................................................................................3-1
Status Indicators .......................................................................................................... 3-1
Front Panel ........................................................................................................... 3-2
Power Supply ....................................................................................................... 3-3
Fan Array Module................................................................................................3-4
Recovery Server I/O Board..................................................................................3-5
Disk Drives........................................................................................................... 3-6
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Chapter 4
Troubleshooting
Using the Status Indicators.......................................................................................... 4-1
Disk Drives........................................................................................................... 4-1
Fan Array Module................................................................................................4-2
Power Supply ....................................................................................................... 4-3
Replacing Components................................................................................................ 4-4
Disk Drives........................................................................................................... 4-4
Power Supply ....................................................................................................... 4-9
Fan Array............................................................................................................4-13
I/O Board............................................................................................................ 4-15
Chapter 5
Installing Options
Redundant Power Supply............................................................................................5-1
Option Kit Contents..............................................................................................5-1
Additional Materials Needed................................................................................5-1
Preparing the Storage System...............................................................................5-2
Installation............................................................................................................5-3
Recovery Server .......................................................................................................... 5-5
Option Kit Contents..............................................................................................5-5
Additional Materials Needed................................................................................5-5
Preparing the Storage System...............................................................................5-5
Installation............................................................................................................5-6
Dual Bus Conversion................................................................................................... 5-8
Option Kit Contents..............................................................................................5-8
Additional Materials Needed................................................................................5-8
Preparing the Storage System...............................................................................5-8
Installation............................................................................................................5-9
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Single Bus Conversion .............................................................................................. 5-13
Option Kit Contents............................................................................................5-13
Additional Materials Needed..............................................................................5-13
Preparing the Storage System.............................................................................5-13
Installation..........................................................................................................5-14
Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice........................................................... A-1
Class A Equipment.............................................................................................. A-1
Class B Equipment.............................................................................................. A-2
Modifications ...................................................................................................... A-2
Cables.................................................................................................................. A-2
Declaration of Conformity, United States Only ......................................................... A-3
Canadian Notice (Avis Canadien).............................................................................. A-3
Class A Equipment.............................................................................................. A-3
Class B Equipment.............................................................................................. A-3
European Union Notice..............................................................................................A-4
Japanese Notice.......................................................................................................... A-4
Regulatory Compliance Label.................................................................................... A-5
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage................................................................................ B-1
Grounding Methods.................................................................................................... B-2
Appendix C
Specifications
ProLiant Storage System /U................................................................................ C-1
Rack-Mountable ProLiant Storage System /U .................................................... C-2
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Appendix D
Power Cord Set Requirements
General Requirements ................................................................................................ D-1
Country-Specific Requirements ................................................................................. D-2
Appendix E
Getting Help
Compaq Web Site........................................................................................................E-1
Telephone Numbers.....................................................................................................E-1
Index
Compaq ProLiant Storage System /U User Guide
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ix Preface
About This Guide
This User Guide provides information about the installation and configuration of the Compaq ProLiant Storage System /U.
How this Guide is Arranged
This User Guide is designed to be used as step-by-step instructions for new system installation or as a reference for troubleshooting or future upgrades.
Chapter 1 - Introduction This section provides an introduction to the features of the ProLiant Storage System /U. It also contains other general information relating to the ProLiant Storage System /U that may be useful during planning or installation.
Chapter 2 - Installation This section provides the information you will need to install and configure your new ProLiant Storage System /U.
Chapter 3 - Operation This section contains information about the actual operation of the ProLiant Storage System /U that you may encounter during normal day-to-day use.
Chapter 4 - Troubleshooting This section contains high-level troubleshooting information and component replacement procedures for the ProLiant Storage System /U.
Chapter 5 - Installing Options This section provides step-by-step instructions for the installation of any of the upgrade options available for ProLiant Storage System /U.
NOTE
: This User Guide contains configuration and upgrade information that will prove valuable in the future. If you are installing the ProLiant Storage System /U but will not be the end user, please pass this guide on to the person who will be responsible for the unit when you have completed the storage system installation.
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x Preface
Symbols in Text
These symbols may be found in the text of this guide. They have the following meanings.
WARNING:
in bodily harm or loss of life.
CAUTION:
equipment or loss of information.
IMPORTANT:
NOTE:
Presents commentary, sidelights, or interesting points of information.
Indicates that failure to follow directions in the warning could result
Indicates that failure to follow directions could result in damage to
Presents clarifying information or specific instructions.
Product Safety Information
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions may exist.
Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.
WARNING:
this enclosure.
To reduce the risk of injury from electrical shock hazards, do not open
Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection.
WARNING:
do not plug telephone or telecommunications connectors into this receptacle.
To reduce the risk of electrical shock, fire, or damage to the equipment,
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xi Preface
Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
WARNING:
cool before touching.
To reduce the risk of injury from a hot component, allow the surface to
!
Rack Stability
WARNING:
adequately stabilized before extending a component outside the rack. Extend only one component at a time. The rack may become unstable if more than one component is extended for any reason.
Power Supplies or Systems marked with these symbols indicate the equipment is supplied by multiple sources of power.
WARNING:
power cords to completely disconnect power from the system.
To reduce the risk of personal injury, always ensure that the rack is
To reduce the risk of injury from electrical shock, remove all
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xii Preface
Getting Help
Although this guide has been designed to provide all the information that you should normally need to install the ProLiant Storage System /U, you may find that you require additional help. Appendix E contains telephone numbers and web access information to assist you in getting additional help. Use this information if you:
encounter a problem during installation
require help performing the procedures in this User Guide
need to order a cable or other part from Compaq
See Appendix E for the telephone number of your nearest Compaq Reseller or Authorized Service Provider. The Compaq web site is a good place to get the latest operating system drivers and other information that could help you get the most from your new Compaq ProLiant Storage System /U.
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1-1 Introduction to the ProLiant Storage System /U
Chapter 1
Introduction to the Compaq ProLiant Storage System /U
The Compaq ProLiant Storage System /U is a high-performance external Wide-Ultra SCSI-3 storage system for hot-pluggable disk drives. It is available in two models, ProLiant Storage System U1 (single bus) and ProLiant Storage System U2 (dual bus). Either model is available in tower or rack configurations. Available options provide increased system fault-tolerance protection.
TROJ001.EPS
Figure 1-1. Compaq ProLiant Storage System /U
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1-2 Introduction to the ProLiant Storage System /U
TROJ002.EPS
Figure 1-2. Rack-Mountable ProLiant Storage System /U
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1-3 Introduction to the ProLiant Storage System /U
Features
The following features apply to the ProLiant Storage System /U:
Form Factors: Tower
19-inch rack
Models: ProLiant Storage System U1 ProLiant Storage System U2
Single bus Dual bus
Maximum Number of Drives: ProLiant Storage System U1 ProLiant Storage System U2
Disk Drive Interface: Fast-SCSI-2, Fast-Wide SCSI-2, or Wide-Ultra SCSI-3 SCSI ID Select: Automatic Options: Redundant Power Supply
Hot-Pluggable Components: Drives
Status Indicators: Storage system front panel
Internal Cabling Changes for Reconfiguration:
Warranty: Three-years parts and labor
1-inch 1.6-inch
77
12 8
Recovery Server Single bus to dual bus conversion kit Dual bus to single bus conversion kit
Fan Array Power Supply (in redundant power supply configurations)
Fan Array Power Supply Recovery Server I/O (optional)
None
On-site where available
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1-4 Introduction to the ProLiant Storage System /U
Front Panel Features
Figure 1-3 shows the front panel controls accessible to the user. The rack model has the status indicators and power switch, but no plastic door.
TROJ004.EPS
Status Indicators
Power Switch (behind sliding door)
Keylock
Figure 1-3. Front panel features (tower model shown)
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1-5 Introduction to the ProLiant Storage System /U
Rear Panel Features
Figure 1-4 shows the features and accessible components on the ProLiant Storage System /U rear panel.
TROJ005.EPS
Power Supply
I/O Board
Fans
Blank Panel
Redundant Power
Supply Bay
Figure 1-4. Rear panel features (ProLiant Storage System Model U1 shown)
CAUTION:
In a single power supply configuration, make certain that the Redundant Power Supply Cover Plate remains in place to maintain thermal integrity within the storage system.
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1-6 Introduction to the ProLiant Storage System /U
Contents of Kit
The ProLiant Storage System /U kit contains the following items:
or
Rack Model
Tower Model
Rack Mounting Hardware
AC Power Cable
Blank Drive
Bezels
68-Pin External
Fast-Wide SCSI-2 Cable
for use with
Wide-Ultra SCSI-3
Figure 1-5. Contents of the ProLiant Storage System /U kit
CD(s)
Warranty
Card
Owner
Registration
Compaq ProLiant Storage System /U User Guide
User
Guide
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1-7 Introduction to the ProLiant Storage System /U
Hot-Pluggability
Hot-pluggability refers to the ability to remove and replace a component without interfering with system operation. There are three components in a ProLiant Storage System /U system that are considered hot-pluggable:
Drives - Failed hot-pluggable drives in fault-tolerant configurations can
be replaced without interrupting system operation. The data on the failed drive will be automatically restored on the replacement drive.
Fan array - If one of the cooling fans in the storage system should fail
(status indicator is amber), the entire fan array can be replaced without interrupting system operation.
Power supply - In systems with the optional redundant power supply
installed, either power supply may be removed and replaced without interrupting system operation.
See Chapter 4 for specific limitations when replacing hot-pluggable components. It is important to understand that the hot-pluggability features must also be supported by the operating system, and in the case of the drives, the SCSI controller. See Table 1-2.
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1-8 Introduction to the ProLiant Storage System /U
Hot-Pluggable Drives
The ProLiant Storage System /U supports these Compaq hot-pluggable drives:
1.6-inch Fast SCSI-2
1.6-inch Fast-Wide SCSI-2
1.6-inch Wide-Ultra SCSI-3
1.6-inch Wide-Ultra SCSI-3 10,000 RPM Drive
1-inch Fast-SCSI-2
1-inch Fast-Wide SCSI-2
1-inch Wide-Ultra SCSI-3
ProLiant Storage System /U will accept both 1-inch and 1.6-inch standard height drives. The drives may be of any storage capacity but must be mounted on Compaq hot-pluggable drive trays.
In ProLiant Storage Systems U2 (dual bus) models, SCSI IDs are automatically assigned according to the drive location, allowing 1-inch and 1.6-inch drives to be easily intermixed. However, to make the maximum use of storage space, use 1-inch drives for up to six drives per bus.
Maximum Storage
The maximum number of drives that may be installed in ProLiant Storage System /U is shown in Table 1-1 below.
Drive Tray Height Model U1 Model U2
1 inch 7 12 (6 on each bus)
1.6 inch 7 8 (4 on each bus)
Table 1-1
Maximum Number of Drives
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1-9 Introduction to the ProLiant Storage System /U
SCSI Controllers
ProLiant Storage System /U may be connected to any Fast-Wide SCSI-2 or Wide-Ultra SCSI controller with appropriate external wide SCSI cables. Supported Compaq SCSI controllers include:
32-Bit Fast-Wide SCSI-2 Controller
Wide-Ultra SCSI-3 Controller
SMART-2 Array Controller Family
SCSI ID Assignments
Each device on a SCSI bus must have a unique identification number in the range of 0 to 6. The SCSI ID determines the device priority when attempting to use the SCSI bus. The highest priority, SCSI ID 7, is reserved for the controller.
SCSI IDs are automatically assigned in the storage system according to the drive bay used for each drive. The SCSI ID for each bay is indicated on the front panel for both single and dual bus systems.
CAUTION:
bay set with a SCSI ID that is already used by another device in the server if both devices are on the same SCSI bus.
IMPORTANT:
(within the server) or in an external storage system, but not both. A configuration with both internal and external SCSI hard drives requires more than one SCSI bus.
Server lockups could occur if a hard drive is installed in a drive
All SCSI hard drives on the same SCSI bus must be either internal
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1-10 Introduction to the ProLiant Storage System /U
Model U1 (Single Bus)
The SCSI IDs assigned to drive bays in the ProLiant Storage System Model U1 (single bus) are shown below.
6
6 5
4
SCSI ID's
1.6" Drives
Figure 1-6. SCSI ID numbers in the ProLiant Storage System Model U1
3
2 1 0
5
4
SCSI ID's
1" Drives
3
2 1 0
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1-11 Introduction to the ProLiant Storage System /U
Model U2 (Dual Bus)
The SCSI IDs assigned to drive bays in the ProLiant Storage System Model U2 (dual bus) are shown below.
5 4 3 2 1 0 5 4 3 2 1 0
Bus 2
Bus 1
SCSI ID's
1" Drives
Bus 2
SCSI ID's
1.6" Drives
Bus 1
4
3 1
0
4 3 1
0
Figure 1-7. SCSI ID numbers in the ProLiant Storage System Model U2
Features Supported by your Operating System
You can use the ProLiant Storage System /U with a variety of SCSI controllers, drives, and operating systems. Most operational features of the storage system, beyond simple data storage, depend on the combination of SCSI controller and operating systems listed in Table 1-2. Before setting up your equipment, you should review the supported features for your configuration.
TROJ006.EPS
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1-12 Introduction to the ProLiant Storage System /U
Table 1-2
Features Supported With These Operating Systems and Controllers**
SCSI Controller NetWare Windows NT SCO UNIX OS/2 Banyan
SMART-2 Array Controller Family RAID-0
RAID-1 RAID-4 RAID-5 Duplexing Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-0 RAID-1 RAID-4 RAID-5 Duplexing Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-0 RAID-1 RAID-4 RAID-5 Duplexing Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-4 RAID-5 Duplexing Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-1 RAID-4 RAID-5 Hot-plug p/s Hot-plug fans Indicators
32-Bit Fast-Wide SCSI-2
or
Integrated 32-Bit Fast-Wide SCSI-2
or
Wide-Ultra SCSI -3 Controller
32-Bit Fast-SCSI-2
or
Integrated 32-Bit Fast-SCSI-2
Two 32-Bit Fast-Wide SCSI-2
or
Two 32-Bit Fast-SCSI-2
or
Two Wide-Ultra SCSI -3 Controllers
* Several software products are available that support SCO UNIX for data striping, data mirroring, and fault tolerance. ** See Table 1-3 for definition of terms
RAID-0 RAID-1 Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-0 RAID-1 Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-0 RAID-1 Duplexing Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-0 RAID-1 RAID-5 Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-0 RAID-1 RAID-5 Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
RAID-0 RAID-1 RAID-5 Duplexing Hot-plug drives Hot-plug p/s Hot-plug fans Indicators
Hot-plug drives* Hot-plug p/s Hot-plug fans Indicators
Hot-plug drives* Hot-plug p/s Hot-plug fans Indicators
Hot-plug drives* Hot-plug p/s Hot-plug fans Indicators
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1-13 Introduction to the ProLiant Storage System /U
Table 1-3
Key to Table 1-2 Terminology
Term Definition
RAID-0 Non-fault tolerant data striping RAID-1 Data mirroring with data striping RAID-4 Data guarding RAID-5 Distributed data guarding Duplexing Mirrored drives attached to independent buses or controllers Hot-plug drives Disk drives can be installed or removed without powering down the system Hot-plug fans Fan array module can be removed and installed without powering down
the system
Hot-plug p/s Redundant power supply can be removed and replaced without powering
down the system
Indicators Status indicators on hot-pluggable components and front panel are
supported
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1-14 Introduction to the ProLiant Storage System /U
System Power
The system power in the ProLiant Storage System /U does not completely shut off with the power switch. The two positions of the front panel power switch should be considered as ON and STANDBY, rather than ON and OFF. The STANDBY position removes power from most of the electronics and the drives but portions of the power supply and some internal circuitry remain active.
To completely remove all power from the system, you must disconnect the power cord from the storage system. In systems with multiple power supplies, you must disconnect all the power cords to completely remove power from the system.
WARNING:
equipment, disconnect power from the storage system by unplugging all power cords from either the electrical outlet or the storage system.
To reduce the risk of electrical shock or damage to the
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1-15 Introduction to the ProLiant Storage System /U
Options
The following options are available for your ProLiant Storage System /U and may be obtained from your local Compaq Reseller or Authorized Compaq Service Provider.
Redundant Power Supply Option
ProLiant Storage System /U has provisions for adding a second power supply that acts as a redundant supply when installed. The Redundant Power Supply is identical to the primary supply and when installed, shares the electrical load equally. If either supply should fail or be removed, the other will take over the full load without interruption. Hot-pluggability permits replacing the failed supply without bringing the system down.
The Redundant Power Supply can be installed by the user at any time by simply plugging it in to the storage system. No tools are needed and there is no need to bring the system down. See Chapter 5, “Installing Options” for more information on installing and using this option.
Recovery Server Option
Recovery Server refers to a fault-tolerant technique where two independent servers have access to the same stored data. Both servers are connected to separate Wide-Ultra SCSI-3 ports on the storage system, but only one port has access to the internal SCSI bus at a time. If the primary server should fail, the Recovery Server option will automatically switch the storage system internal SCSI bus connection to the secondary server. The secondary server will then take over all functions of the system without loss of data. Both Online and Backup recovery techniques are supported and all hardware, software, instructions, and cabling are included in the kit. The Recovery Server Option can only be used in ProLiant Storage System U1 (single bus) models.
The Recovery Server Option can be installed by the user by simply replacing the standard I/O Board with the Recovery Server I/O Board. No tools are required and there is no need to access internal cabling or circuitry. See Chapter 5, “Installing Options” for more information on installing and using this option.
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1-16 Introduction to the ProLiant Storage System /U
Dual Bus Conversion
The Dual Bus Conversion option is offered for customers who find that their Model U1 storage system now requires two SCSI buses. Dual Bus refers to dividing the total storage space in the ProLiant Storage System Model U1 into two separate storage areas, each with its own SCSI bus. This may be used:
as part of a fault-tolerant configuration (controller duplexing).
to make maximum use of the available storage space with up to
12 drives instead of 7 with a single SCSI bus.
as separate storage areas for two servers.
This option effectively converts the ProLiant Storage System Model U1 into a Model U2. The available storage space is split into two Wide-Ultra SCSI-3 buses with four 1.6-inch drives or six 1-inch drives on each bus. Each bus is totally independent and requires a separate Fast-Wide SCSI-2 or Wide-Ultra SCSI-3 controller and cable. Dual Bus Conversion option cannot be used with the Recovery Server option.
The Dual Bus Option can be installed by the user by replacing the Single Bus I/O Board with the Dual Bus I/O Board and replacing the Single Bus drive cage with a Dual Bus drive cage. See Chapter 5, “Installing Options” for more information on installing and using this option.
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1-17 Introduction to the ProLiant Storage System /U
Single Bus Conversion
The Single Bus Conversion option is offered for customers who find that they no longer require two SCSI buses and want to convert it to a Model U1 single bus system. This option provides the ProLiant Storage System Model U2 with a single Wide-Ultra SCSI-3 bus that supports up to seven 1.6-inch or 1-inch drives, effectively converting the unit to a Model U1. This may be used:
when the storage system is no longer part of a duplexed drive array.
when the storage space is no longer shared between two servers.
to make maximum use of the available storage space with a single
SCSI bus.
The Single Bus Option can be installed by the user by replacing the Dual Bus I/O Board with the Single Bus I/O Board and replacing the Dual Bus drive cage with a Single Bus drive cage. See Chapter 5, “Installing Options” for more information on installing and using this option.
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Chapter 2
Installation of ProLiant Storage System /U
Use the information in this chapter to install and configure your new ProLiant Storage System /U or Rack-Mountable ProLiant Storage System /U.
Because of the similarities between the tower and rack-mountable models of ProLiant Storage System /U, most of this information will apply to both models. To avoid repetition, these instructions will generally be directed to the tower model of the storage system. Where the differences are important, specific instructions will be given for each model.
Materials Needed
To install the ProLiant Storage System /U you will need these materials:
ProLiant Storage System /U or
Rack-Mountable ProLiant Storage System /U
Rack mounting hardware (Rack-Mountable ProLiant Storage System /U
only)
Left and right mounting brackets (supplied)Mounting screws and cage nuts (supplied)#2 Phillips screwdriver (not supplied)
Hot-pluggable drive(s)
Any options you are going to install, for exampleRecovery Server optionRedundant power supply option
AC power cord (supplied)
External SCSI cable (supplied)
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Installing the ProLiant Storage System /U
To install the ProLiant Storage System /U you will need to perform these steps:
1. Install any options in the storage system
2. Choose a location
3. Install the ProLiant Storage System /U unit
4. Install the hot-pluggable drive(s)
5. Install the SCSI controller(s) in a server (if required)
6. Cable the units together
7. Configure the system
Installing Options
Although it is not difficult to install options at any time, it may be easier to do so now, before the storage system is placed in its final location. See Chapter 5 in this guide for complete instructions on the installation of each option. Installation instructions are also included with each option.
Choosing a Location
Choose an installation site with the following features:
Tower Systems
A sturdy, level surface, preferably on or near the floor
At least 8 inches (20 cm) of clearance at the front of the storage system
for access to the hot-pluggable drives
At least 12 inches (30.5 cm) of clearance at the back of the storage
system for proper ventilation, cable access, and maintenance access to replaceable components
A grounded electrical outlet that is easily accessible and located as near
the storage system as possible
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Rack Systems
The Rack-Mountable ProLiant Storage System /U is one of the lightest
weight rack components and should be located higher in the rack than many other components. For help in locating the storage system in the 19-inch rack, refer to the Rack Builder software installation utility available from your local Compaq Reseller or Authorized Service Provider.
A grounded electrical outlet that is easily accessible and located as near
the storage system as possible
Installing the Storage System
Using the guidelines above, install the ProLiant Storage System /U as explained below.
Tower Systems
Place the storage system in its chosen location. Proceed to “Installing the Hot­Pluggable Hard Drives” later in this chapter.
Rack Systems
To install Rack-Mountable ProLiant Storage System /U in a 19-inch rack, you must perform these steps.
IMPORTANT:
and Precautions” at the end of this chapter for important information regarding proper rack installation.
1. Remove any blank panels from the chosen rack location.
2. Use the supplied template to mark the location of the mounting hardware on the vertical mounting rails of the rack cabinet. One side of the template is used for the front rails of the rack and the other side for the rear rails. Instructions are included on the template.
Before installing the storage system in a rack, read “Rack Warnings
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a. Be certain to begin in the correct place. If there is a rack
component immediately below the position of the storage system, place the template against the front rails and rest it on the top of the previously installed component.
b. Push back the tabs in the top of the template (marked ★) and place
them in the correct holes in the mounting rails. The hole pattern indicated on the sides of the template should match up with the hole pattern in the rails.
c. Use a pencil to outline the square holes in the mounting rails
indicated on the template (marked M and C) that will be used to secure the mounting brackets and the storage system to the rack cabinet.
d. Use the reverse side of the template to mark the equivalent
mounting holes (marked C) on the rear mounting rails of the rack cabinet.
WARNING:
must be level. If the brackets are not level, the Rack-Mountable ProLiant Storage System /U cannot be installed correctly.
To avoid injury or equipment damage, the mounting brackets
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To be sure of the correct mounting position:
Use the tick-marks as a reference. Each tick-mark (a small dimple
on the edge of the vertical mounting rails) is one “U” or 1.75 inches. The markings on the template will match the tick-marks on the rear mounting rails when the alignment is correct.
Use the number of holes between the bottom of the rack and the
mounting brackets as a reference.
TROJ032.EPS
C
Figure 2-1.
M M
Measuring with the template
C
M M
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3. Install the cage nuts in the marked locations on the front and rear vertical mounting rails in the rack cabinet.
TROJO33.EPS
Figure 2-2.
Installing the cage nuts
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4. Identify the front of the right and left mounting brackets. The tabs help align the bracket for correct mounting position.
TROJ026.eps
Figure 2-3.
Mounting brackets with alignment tabs
5. Attach the brackets to the front mounting rails with two screws provided. Tighten the screws securely.
TROJ034.eps
Figure 2-4.
Attaching the brackets to the front mounting rails
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6. Attach the brackets to the rear mounting rails with two screws provided. Tighten the screws securely.
Top View
TROJ035.eps
Figure 2-5.
Attaching the brackets to the rear mounting rails
7. Place the Rack-Mountable ProLiant Storage System /U on the mounting brackets and slide it fully into the rack.
TROJ038.EPS
Figure 2-6.
Installing Rack-Mountable ProLiant Storage System /U into the rack
8. Secure the storage system in the rack with the two thumbscrews in the corners of the front panel.
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Installing the Hot-Pluggable Hard Drives
To install the drives into the storage system:
1. Open the front door (tower storage system only).
2. Choose the bay location (SCSI ID) of the drive.
In Model U1 (single bus) systems, it is recommended that drives be
installed beginning at SCSI ID 0 (bottom or left bay).
In Model U2 (dual bus) systems, installation is usually dictated by
the fault-tolerant data protection technique being used. Consult the reference documentation for your data protection scheme to determine which SCSI bus each drive is to use.
3. Refer to the markings on storage system front panel to find the correct location of the drive tray. Markings for 1.6-inch drives are on the left (top in rack systems), while 1-inch drives are on the right (bottom). The 1-inch and 1.6-inch drives may be intermixed as long as they conform to the appropriate front panel markings. Note that in model U2 (dual bus) systems some SCSI IDs are not available with 1.6-inch drives.
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4. Install the drive as shown below. a. Fully open both latches on the drive tray and insert the drive into
the correct drive bay.
TROJ010a.EPS
Squeeze the latches and pivot the ejector levers into the full open position.
Figure 2-7.
Opening the latches
b. Slide the drive into the bay as far as it will go.
Be sure ejector levers are in the full open position to insure a correct latch while installing.
TROJ010b.EPS
Figure 2-8.
Sliding the drive tray into the storage system
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c. Close both latches against the front of the drive until they snap into
place. Levers on each latch should catch behind the metal lip of the bay, drawing the drive into position and securing it in place.
Close the ejector levers behind the front panel of the unit to complete the
TROJ010c.EPS
installation of the drive.
Figure 2-9.
IMPORTANT:
Latching the drive into place
After installing, pull on the drive to see if the tray is properly seated. If you are able to remove the drive without releasing the latches, open the latches all the way and try again to seat the drive, ensuring that the levers engage the front panel and pull the drive into position.
Installing the SCSI Controller
If a SCSI controller is required, install it in the server now. ProLiant Storage System /U is supported by a variety of Fast-Wide SCSI-2 and Wide-Ultra SCSI-3 controllers and array controllers (see Chapter 1). Use the installation instructions provided with the server or controller.
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Cabling
Cabling requirements vary depending on the system configuration. See your specific system configuration below for cabling instructions.
Rack-Mountable Systems
To ensure that the cabling in the back of a rack system does not interfere with system operation or maintenance, follow these suggestions for cable management on those systems. See Figure 2-10.
This configuration will allow removal of either hot-pluggable power supply in redundant power supply systems without disturbing system operation. With the cables out of the way, status indicators will be easily visible.
All cables, including SCSI and power, for each storage system should be
bundled together along the plane of the top of the system. Use one or more cable ties to hold the cables together securely at the back of the unit.
All cables should run through the cable channel on the left side of
the rack.
Tie the cable bundle securely to the cable channel to relieve the stress on
the connectors at the back of the storage system.
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cable ties
Figure 2-10.
Cable management in a Rack-Mountable ProLiant Storage System /U
Model U1
See Figure 2-11 for an illustration of SCSI cable connections for Model U1 (single bus) systems.
To SCSI Controller in Server
TROJ008.EPS
Figure 2-11.
SCSI cable connections for Model U1 systems
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Model U2
See Figure 2-12 for an illustration of SCSI cable connections for Model U2 (dual bus) systems.
To SCSI Controller in Server
To SCSI Controller in Server
TROJ046.EPS
Figure 2-12.
SCSI cable connections for Model U2 systems
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Recovery Server Systems
See Figure 2-13 for an illustration of cable connections in a Recovery Server installation. For more detailed explanations of this type of system, refer to the Recovery Server Option User Guide that is supplied in the Recovery Server Option Kit.
To SCSI Controller in Server 2
To SCSI Controller in Server 1
Figure 2-13.
TROJ047.EPS
Cable connections in Recovery Server systems
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Connecting the Power
After all hardware components are installed and the unit is in place the power may be connected.
1. Plug the AC power cord into the ProLiant Storage System /U. The power supply automatically senses the input voltage so that it is not necessary to select the correct main voltage.
Figure 2-14.
!
2. Plug the power cord into a nearby grounded outlet.
3. If a redundant power supply option has been installed, plug its AC
Connecting the power cord
WARNING:
equipment:
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
Plug the power cord into a grounded electrical outlet that is easily
accessible at all times.
Disconnect power from the storage system by unplugging all power cords
from either the electrical outlet or storage system.
power cord into the power supply and then into a grounded outlet.
To reduce the risk of electric shock or damage to the
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4. Turn ON the power to the storage system, using the power switch on the front panel. (The power-on process may take up to 10 seconds to complete. Wait until the power-on indicator turns green before proceeding to Step 5.)
5. Turn ON the power to the server(s).
Configuring the ProLiant Storage System /U
The Compaq System Configuration Utility is used to:
Verify the SCSI controller configuration
Verify that the SCSI IDs of the new hard drives are recognized and
configured for your system
The Compaq System Configuration Utility is included on the Compaq SmartStart and Support Software CD supplied with the new ProLiant Storage System /U. This utility may be run:
Directly from the boot hard drive of the controlling server
Directly from the SmartStart and Support Software CD
From diskettes created from the SmartStart and Support Software CD
Each of these methods is explained below.
From Hard Drive
Use these instructions to run the Compaq System Configuration Utility if your server has had this utility previously installed in the Systems partition on the boot drive.
1. Boot the server normally.
2. Press F10 when the white square cursor is in the upper right-hand corner of the screen. (Be prepared; this cursor is only present for about 2 seconds during boot.)
3. Select the menu items to configure the hardware.
4. Select Review hardware settings.
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5. Select View or edit details.
6. Locate the SCSI controllers and verify that the installed drives are displayed.
7. If you are using a Compaq SMART SCSI Array Controller or a SMART-2 Array Controller Family Product, you should verify the logical drive configuration, paying special attention to the selected fault tolerance method. For this configuration information, refer to:
the README files for Release Notes for Compaq supplied
operating systems
your software documentation for other operating systemsthe documentation supplied with your Compaq array controller
8. Select Save the configuration and exit.
The utility will configure your system to recognize any new controllers and devices. Reboot your system normally to begin using the added disk space on the storage system.
From CD
Use these instructions to run the Compaq System Configuration Utility if your server:
has not had this utility previously installed on the boot drive, and
has a bootable CD-ROM drive
To run the System Configuration Utility directly from the SmartStart and Support Software CD included with the ProLiant Storage System /U:
1. Be sure all new drives are in place and the storage system is turned ON.
2. Boot the server from the CD.
3. Select Run System Configuration Utility.
4. Select Review hardware settings.
5. Select View or edit details.
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6. Locate the SCSI controllers and verify that the installed drives are displayed.
7. If you are using a Compaq SMART SCSI Array Controller or a SMART-2 Array Controller Family Product, you should verify the logical drive configuration, paying special attention to the selected fault tolerance method. For this configuration information, refer to:
the README files for Release Notes for Compaq supplied
operating systems
your software documentation for other operating systemsthe documentation supplied with your Compaq array controller
8. Select Save the configuration and exit.
The utility will configure your system to recognize any new controllers and devices. Reboot your system normally to begin using the added disk space on the storage system.
From Diskette
Use these instructions to run the Compaq System Configuration Utility if your server:
has not had this utility previously installed on the boot drive, and
does not have a bootable CD-ROM drive
To create and use System Configuration Utility diskettes from the SmartStart and Support Software CD included with the ProLiant Storage System /U:
1. Insert the SmartStart and Support Software CD with the system running.
2. Run the \DSKBLDR\DSKBLDR.EXE file from a Windows 95 or Windows NT system. In some systems, the Diskette Builder utility will start automatically.
3. Select Create software diskettes from CD only.
4. Select (check) Compaq System Configuration Utility.
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5. The program will prompt you to load four pre-formatted diskettes and will supply labeling information while the System Configuration Utility diskettes are created.
6. Be sure all new hard drives are in place and the storage system is turned ON.
7. Boot the server with the first System Configuration diskette.
8. Select Review hardware settings.
9. Select View or edit details.
10. Locate the SCSI controllers and verify that the installed drives are displayed.
11. If you are using a Compaq SMART SCSI Array Controller or a SMART-2 Array Controller Family Product, you should verify the logical drive configuration, paying special attention to the selected fault tolerance method. For this configuration information, refer to:
the README files for Release Notes for Compaq supplied
operating systems
your software documentation for other operating systemsthe documentation supplied with your Compaq array controller
12. Select Save the configuration and exit.
The utility will configure your system to recognize any new controllers and devices. Reboot your system normally to begin using the added disk space on the storage system.
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Rack Warnings and Precautions
Before performing any procedure with a rack-mounted product, be sure you understand the following warnings and precautions:
WARNING:
To reduce the risk of personal injury, always ensure that the rack is adequately stabilized before extending a component outside the rack. A rack may become unstable if more than one component is extended for any reason. Extend only one component at a time.
WARNING:
To reduce the risk of personal injury or damage to the equipment, be sure that:
The leveling jacks are extended to the floor.
The full weight of the rack rests on the leveling jacks.
The stabilizers are attached to the rack if it is a single rack installation.
The racks are coupled together in multiple rack installations.
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The Optimum Environment
When installing your ProLiant Storage System /U in a rack, certain standards of temperature and power requirements must be met.
Space Requirements
The following spatial needs should be considered when deciding where to install your rack:
Clearance in the front of the rack should be a minimum of 25 inches for
the front door to open all the way and for adequate airflow.
Clearance in the back of the rack should be a minimum of 30 inches to
allow for servicing and for adequate airflow.
To service the power supply, allow 15 inches of side clearance.
Power Requirements
WARNING:
!
equipment, do not overload the AC supply branch circuit that provides power to the rack. Consult the electrical authority having jurisdiction over your facility wiring and installation requirements.
To reduce the risk of personal injury, fire, or damage to the
The power load needs to be balanced between available AC supply
branch circuits.
The overall system AC current load must not exceed 80 percent of the
branch circuit AC current rating.
If power strips are used, the load should not exceed 80 percent of the
power strip's marked electrical current rating.
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The installation of this equipment shall be in accordance with Local/Regional electrical regulations governing the installation of Information Technology Equipment by licensed electricians. This equipment is designed to operate in installations covered by the National Electric Code (ANSI/NFPA 70, 1993) and the code for Protection of Electronic Computer/Data Processing Equipment (NFPA-75, 1992).
For electrical power ratings on options, refer to the product's rating label or user documentation supplied with that option.
Grounding
)RU SURSHU RSHUDWLRQ DQG VDIHW\с WKLV HTXLSPHQW LV UHTXLUHG WR EH SURSHUO\ JURXQGHG LQ DFFRUGDQFH ZLWK 1)3$ жнрмддкс $UWLFOH линп $OO SRZHU GLVWULEXWLRQ GHYLFHVс EUDQFK ZLULQJс DQG UHFHSWDFOHV PXVW EH ы/LVWHGы JURXQGLQJ W\SH GHYLFHVп
When using power strips for electrical distribution, ensure that ground integrity is maintained for each connection made. Plug each component into a reliably grounded outlet.
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Temperature Requirements
To ensure continued safe and reliable operation of the equipment, locate the system in a well-ventilated, climate-controlled environment.
The Compaq Maximum Recommended Ambient Operating Temperature (Tmra) for most server products is 35°C (95°F). Therefore, the temperature in the room where the rack is located should not exceed
The operating temperature inside the rack will always be higher than the room temperature, and is dependent on the configuration of equipment in your rack. The Tmra for each piece of equipment should be checked before installation.
The maximum internal rack temperature for your configuration should not exceed the values in the following table:
Table 2-1
Rack Internal Temperature Maximums
Equipment
Included
Rack-Mountable ProLiant Servers 50°C/122°F Compaq Rack-Mountable options 40°C/104°F
Other manufacturers' options See other manufacturers' specifications
CAUTION:
party options:
To reduce the risk of damage to the equipment when installing third-
Ensure that the option equipment does not impede airflow to the Rack­Mountable ProLiant Servers or increase the internal rack temperature beyond the Compaq specified maximum rating. Ensure that the Manufacturer’s Maximum Recommended Ambient Operating Temperature of the option equipment is not exceeded when installed in the rack.
(95°F).
35°C
Maximum Internal Rack Temperature
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Airflow Requirements
Compaq ProLiant rackmount servers draw cool air in through the front door and exhaust warm air out the rear. Therefore, the front door of the rack must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet. Do not block the ventilation apertures.
Blanking Panels
If all of the vertical space in the rack is not filled by components, the gaps that are left will cause a change in airflow through the rack and across the components. These gaps need to be covered with blanking panels.
CAUTION:
should be observed to ensure adequate airflow and to prevent damage to the equipment:
Front: The front must have a minimum of 25 inches of unrestricted ventilation.
Side: The clearance between the installed module and the side panels of the rack should be a minimum of 2.75 inches.
Rear: The clearance between the back of the rack and the wall should be a minimum of 30 inches, and the equipment should be operating without a rear door.
If a third-party rack is used, the following minimum requirements
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3-1 Operation
Chapter 3
Operation
This section describes the operational features of the Compaq ProLiant Storage System /U.
Powering up the System
Turn ON the ProLiant Storage System /U before turning on the server (or servers) connected to storage system. Any drives in the storage system must be available when the server controlling them is powered up. This is especially important on systems using fault-tolerant data protection schemes.
The ProLiant Storage System /U is powered up with the power switch in the upper left corner of the front panel (upper right on rack systems).
NOTE:
Allow a few seconds for the power-on routine to complete and the Power
indicator to turn green before using the storage system.
Status Indicators
The ProLiant Storage System /U system is equipped with a series of status indicators located on strategic components. These indicators, with the exception of those on the front panel, are related only to the individual component.
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3-2 Operation
Front Panel
These indicators apply to the complete storage system.
TROJ012.EPS
Fault
Power
Figure 3-1.
Front panel status indicators
Table 3-1
Front Panel Status Indicators
Indicator Condition Meaning
Power Green
Off
Fault Amber
Off
* The system power in the ProLiant Storage System /U does not completely shut off with the
power switch. STANDBY removes power from most of the electronics and the drives, but portions of the power supply and some internal circuitry remain active.
System power ON System in STANDBY* or system power has been removed
Fault detected in one or more sub-systems No faults detected
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3-3 Operation
Power Supply
These indicators apply only to the power supply on which they are located.
TROJ013.EPS
Status AC Power
AC Power Status
Figure 3-2.
Power supply status indicators
Table 3-2
Power Supply Status Indicator
Indicator Condition Meaning
Status Amber
Amber flashing Green/Amber alternating
Green flashing Green
AC Power Green
Off
NOTE:
Flashing indicators during the power-up process is normal.
Fault detected: Caused by the second power supply or something else in the system. Failed self-test Power supply:
failed to restart after a prolonged fault, or
is not installed correctly. Check for
damaged connector pins and reinstall. Power supply will restart within 20 seconds No fault detected in this power supply
AC power is connected to this power supply No AC power connected to this supply
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3-4 Operation
Fan Array Module
This indicator applies only to the fan array module.
TROJ019.EPS
Fan Status
Figure 3-3.
Fan array module status indicator
Table 3-3
Fan Array Module Status Indicator
Indicator Condition Meaning
Status Green
Amber Off
Fans running normally Fault detected in one or more fans No power connected to fan array module
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Server 1
Server 2
3-5 Operation
Recovery Server I/O Board
These indicators apply to only the Recovery Server I/O option board.
Figure 3-4.
Recovery Server I/O board status indicators
Table 3-4
Recovery Server I/O Board Status Indicators
Indicator Condition Meaning
Server 1 Green
Off
Server 2 Green
Off
Server 1 is connected to the drives Server 1 is not connected to the drives
Server 2 is connected to the drives Server 2 is not connected to the drives
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3-6 Operation
Disk Drives
These indicators apply only to the disk drive on which they are located.
Online Drive Access Drive Failure
TROJ015.EPS
Figure 3-5.
Drive status indicators
Table 3-5
Drive Status Indicators
Indicator Condition Meaning
Online
Drive Access
Drive Failure
Green Flashing
Off Green
Off
Amber Off
Drive is configured and recognized by the controller Volume reconstruction or expansion is under way
DO NOT REMOVE THE DRIVE
Drive is inactive Drive is being accessed by the controller
Drive is not being accessed
Drive has failed and may be replaced Drive has not failed
Drive Indicators
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4-1 Troubleshooting
Chapter 4
Troubleshooting
This chapter contains troubleshooting procedures and suggestions that should be followed to diagnose problems quickly and minimize the impact on system operation.
Using the Status Indicators
If the fault indicator on the front panel is amber, or if Compaq Insight Manager indicates a fault, immediately determine the reason for this alert. Examine the component status indicators to see if any of them are indicating a fault.
Disk Drives
Look for an amber Drive Failure indicator on any hot-pluggable drive tray.
TROJ018.EPS
Figure 4-1. Drive Failure indicator
If any Drive Failure indicator is amber, replace that drive as soon as possible. See “Replacing Components” later in this chapter for important information on when it is safe to replace drives. Failure to observe these instructions can result in loss of data.
Drive Failure Indicator
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4-2 Troubleshooting
Fan Array Module
Check to see if the status indicator on the fan array module is amber.
TROJ014.EPS
Fan Status Indicator
Figure 4-2. Fan status indicator
If this indicator is amber, replace the fan module as soon as possible. See “Replacing Components” later in this chapter for important information on how to replace this module. Failure to observe these instructions can result in component damage.
CAUTION:
without a working fan module in place. Operation longer than this with no forced air cooling, especially in systems with a full complement of drives, may permanently damage the drives or electronics in the storage system and result in data loss.
If you will be hot-plugging the fan array module, be sure to have everything ready before you begin the procedure, which should normally take no more than one minute.
Do not allow the system to operate for more than two minutes
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4-3 Troubleshooting
Power Supply
Check to see if the status indicator on the standard or redundant (if so equipped) power supply is amber.
TROJ020.EPS
Power Supply
Status Indicator
Figure 4-3. Power supply status indicator
CAUTION:
Figure 4-3, the lower power supply cover plate must be kept in place for thermal integrity. This is the cover plate located below the Fan array.
If this indicator is amber, flashing amber, or alternating green/amber, replace the power supply as soon as possible. See “Replacing Components” later in this chapter for important information on how to replace the power supply. Failure to observe these instructions can result in loss of data.
If the status and power indicators are both OFF on one supply of a redundant power supply system, check the AC power source to the supply. Redundant operation is not assured and failure to observe these instructions can result in loss of data.
In a single power supply configuration, as shown in
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4-4 Troubleshooting
Replacing Components
It is important to follow these instructions when replacing components in the ProLiant Storage System /U. If done improperly, it is possible to lose data or damage equipment.
Disk Drives
If you must replace a hot-pluggable drive, it is important that you follow these guidelines.
If the drive is NOT part of a fault tolerant system, you may replace the
drive with the storage system powered ON or OFF.
If the drive is part of a fault tolerant data protection system, you must
replace the drive only when the storage system power is ON and the On­line and Drive Access indicators are OFF.
CAUTION:
drive in a fault-tolerant configuration may result in data loss.
Figure 4-4 (following) illustrates the conditions when you may or may not remove a drive in a fault-tolerant system.
Failure to observe these conditions when replacing a failed
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4-5 Troubleshooting
troj016.EPS
Drive Indicators
OK to remove drive if not part
of fault-tolerant configuration
OK to remove failed drive
DO NOT remove drive
DO NOT remove drive
DO NOT remove drive
OFF ON Online Drive Access Drive Failure
Figure 4-4. Hot-pluggable drive replacement conditions
DO NOT remove drive
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4-6 Troubleshooting
To replace a drive:
1. Be sure that the On-line and Drive Access indicators are both OFF. See Figure 4-4.
2. Squeeze the latches and pivot the ejector levers to the full open position.
TROJ010a.EPS
Squeeze the latches and pivot the ejector levers into the full open position.
Figure 4-5. Opening the drive tray latches
3. Pull the drive out of the storage system drive cage.
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4-7 Troubleshooting
4. Open the latches fully on the replacement drive and insert it into the same bay as the drive just removed, sliding it in as far as it will go.
Be sure ejector levers are in the full open position to insure a correct latch while installing.
TROJ010b.EPS
Figure 4-6. Inserting the drive
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4-8 Troubleshooting
5. Close both latches against the front of the drive until they snap into place. Levers on each latch should catch behind the metal lip at the front of the bay drawing the drive into position and securing it in place.
Close the ejector levers behind the front panel of the unit to complete the
TROJ010c.EPS
Figure 4-7. Latching the drive into place
installation of the drive.
The drive tray indicators will light one at a time and then turn off together to indicate that the system has recognized the new drive. In fault-tolerant configurations allow the replacement drive to be reconstructed automatically with data from the other drives. While reconstruction is taking place, the On­line indicator will flash.
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4-9 Troubleshooting
Power Supply
The power supply in the ProLiant Storage System /U is pluggable. This means that the supply may be easily replaced by simply unplugging it and plugging in a replacement. Select the procedure to follow depending on whether or not the system has a redundant power supply option installed.
WARNING:
observe the following precautions when connecting and disconnecting powe to the power supplies:
To reduce the risk of injury or damage to the equipment,
Install the power supply before connecting the power cord to the power supply. Unplug the power cord before removing the power supply from the equipment. To completely remove power from a system, unplug all power cords from the power supplies.
Single Power Supply Systems
The procedure to replace a power supply in a ProLiant Storage System /U with a single power supply is as follows:
1. Perform a normal system shutdown for the server(s) supporting the storage system.
2. Turn OFF the server, then place the storage system in STANDBY (front panel power switch).
3. Shut off power or remove the AC power cord from the power supply before replacing it.
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4-10 Troubleshooting
4. Depress the catch on the power supply handle and pivot the handle open to release the power supply. Pull the supply from the chassis.
TROJ021.EPS
Figure 4-8. Removing the power supply
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4-11 Troubleshooting
5. With the handle fully open, insert the replacement supply into the opening and slide it in along the rails as far as it will go.
NOTE:
If any resistance is felt when inserting the power supply, it may be
necessary to wiggle the supply slightly (side to side) to slide it in place.
6. Pivot the handle closed until it snaps into place. This will secure the power supply in the chassis.
TROJ022.EPS
Figure 4-9. Installing the power supply
7. Plug the power cord in the power supply and turn ON the storage system.
8. Turn ON the server(s) supporting the storage system.
The status indicator on the power supply, as well as the fault indicator on the front panel, should now be green, indicating that the new supply and the storage system is fully operational.
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4-12 Troubleshooting
Redundant Power Supply Systems
In a ProLiant Storage System /U with the Redundant Power Supply option installed, there are two identical power supplies. If either supply is faulty, an amber light indicates that a fault exists. An amber indicator does not always indicate the bad supply. Either power supply may be replaced with the storage system power on without affecting normal system operation.
1. Unplug the power cord from the failed supply. If the system is running, be careful not to disturb the power cord for the other power supply.
2. Depress the catch on the power supply handle and pivot the handle open to release the power supply. Pull the supply from the chassis. See Figure 4-8.
CAUTION:
periods of time with either power supply location open. Internal cooling air flow will be disrupted without a power supply or blank cover installed in both locations. This could cause overheating of internal components and possible data loss. In Redundant Power Supply systems, retain the blank cover for reuse in case it is necessary to remove one of the supplies.
3. With the handle fully open, insert the replacement supply into the opening and slide it in along the rails as far as it will go.
4. Pivot the handle closed until it snaps into place. This will secure the power supply in the chassis. See Figure 4-9.
5. Plug the power cord in the new supply.
The status indicators on both supplies as well as the fault indicator on the front panel should now be green, indicating that power supply redundancy has been restored.
Do not operate the ProLiant Storage System /U for extended
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4-13 Troubleshooting
Fan Array
If the status indicator on the fan module is amber, a problem has been detected in at least one of the three fans in the array. The entire module is hot-pluggable and can be replaced without affecting normal system operation.
CAUTION:
without a working fan module in place. Operation longer than this with no forced air cooling, especially in systems with a full complement of drives, may permanently damage the drives or electronics in the storage system and result in data loss.
If you will be hot-plugging the fan array module, be sure to have everything ready before you begin the procedure, which should normally take no more than one minute.
1. Loosen the two thumbscrews securing the fan module to the chassis.
2. Remove the fan module by pulling it straight out of the chassis.
Do not allow the system to operate for more than two minutes
TROJ041.EPS
Figure 4-10. Removing the fan module
3. Install the replacement fan module by sliding it into the opening along the tracks as far as it will go, making sure that the connectors mate.
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4-14 Troubleshooting
4. Secure the module in place by tightening the two thumbscrews.
TROJ042.EPS
Figure 4-11. Installing the fan module
The three fans should start turning immediately. The status indicator on the fan module as well as the fault indicator on the front panel should now be green, indicating a fully functional fan array.
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4-15 Troubleshooting
I/O Board
The storage system must be powered down before the I/O board may be replaced. This procedure is the same for all three I/O boards (Single Bus, Dual Bus, or Recovery Server).
1. Perform a normal system shutdown.
2. Turn OFF the server(s) supporting the storage system, then place the storage system in STANDBY (front panel power switch).
!
WARNING: To avoid risk of injury from electrical shock, remove all power cords to completely disconnect power from the system.
3. Remove the power cord(s) from the outlet and then from each power supply.
4. Remove the SCSI cable(s) from the I/O board. In dual-bus and Recovery Server systems, note the destination (Bus 1 or Bus 2) of each cable.
5. Squeeze the latches and pivot open the two ejector levers securing the I/O board in place.
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4-16 Troubleshooting
6. Remove the I/O board by pulling it straight out of the chassis.
TROJ023.EPS
Figure 4-12. Removing the I/O board
7. Install the replacement I/O board by inserting it into the tracks in the opening in the ProLiant Storage System /U rear panel.
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4-17 Troubleshooting
8. Push the board in as far as it will go and close both latches against the rear panel. The levers on each latch should catch behind the metal lip, drawing the board into position and securing it into place.
TROJ043.EPS
Figure 4-13. Installing the I/O board
9. Reconnect the SCSI cable(s). In Model U2 and Recovery Server systems it is important that these cables be installed exactly as they were before to avoid data loss.
10. Reconnect the power cord(s) to the power supplies.
11. Turn ON the storage system, then turn ON the server(s) supporting the storage system.
The fault indicator on the front panel should now be green, indicating a fully functional system.
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5-1 Option Installation
Chapter 5
Installing Options
ProLiant Storage System /U supports these optional features:
Redundant Power Supply
Recovery Server
Dual Bus Conversion
Single Bus Conversion
This chapter provides the instructions for installing these options in ProLiant Storage System /U.
Redundant Power Supply
The Redundant Power Supply option provides a second power supply to supplement the standard supply so that one will always be on-line.
Option Kit Contents
Redundant Power Supply
AC power cord
Fast-Wide SCSI cable (for use with the Wide-Ultra SCSI-3 Controller
board)
Redundant Power Supply Quick Installation Instructions
Additional Materials Needed
None
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5-2 Option Installation
Preparing the Storage System
Because this is a hot-pluggable option it is not necessary to power down the storage system. However, be sure to observe these precautions:
WARNING:
observe the following guidelines when connecting and disconnecting power to the power supplies:
Install the power supply before connecting the power cord to the
Unplug the power cord before removing the power supply from
CAUTION:
disk errors, damage to disk drives, and possible loss of data.
CAUTION:
on the back of a working storage system. Accidentally disconnecting a cabl could cause loss of data.
CAUTION:
periods of time with either power supply location open. Internal cooling air flow will be disrupted without a power supply or blank cover installed in both locations. This could cause overheating of internal components and possible data loss. In Redundant Power Supply systems, retain the blank power supply cover for reuse in case it is necessary to remove one of the supplies.
To reduce the risk of injury or damage to the equipment,
power supply. the equipment.
Do not move a working storage system. This could cause
Be careful when working around the power and SCSI cables
Do not operate the ProLiant Storage System /U for extended
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5-3 Option Installation
Installation
Perform the following steps to install the Redundant Power Supply option in a ProLiant Storage System /U.
1. Loosen the thumbscrew securing the blank panel over the lower power supply opening and remove the panel.
TROJ044.EPS
Figure 5-1.
IMPORTANT:
connector.
2. Depress the latch and pivot the handle on the Redundant Power Supply
3. Align the power supply with the rail in the power supply opening and
Removing the blank power supply panel
Remove the protective cover from the power supply
to the fully open position.
push the supply in as far as it will go.
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5-4 Option Installation
4. Pivot the handle closed until it latches into place. This will secure the supply in the chassis.
TROJ045.EPS
Figure 5-2.
!
5. Plug the new AC power cord into the Redundant Power Supply and then
The power indicator on the Redundant Power Supply will be green, indicating that there is AC power available to the new supply. The status indicator on each supply will also be green, indicating that no fault is detected. When the status indicators on both power supplies are green, the storage system is protected against power supply failure.
This completes the installation of the Redundant Power Supply option.
Installing the Redundant Power Supply
WARNING:
equipment:
Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
Plug the power cord into a grounded electrical outlet that is easily
accessible at all times.
Disconnect power from the storage system by unplugging all power cords
from either the electrical outlet or storage system.
into a grounded AC outlet.
To reduce the risk of electric shock or damage to the
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5-5 Option Installation
Recovery Server
The Recovery Server option provides SCSI connections to two independent servers.
Option Kit Contents
Recovery Server I/O board
Recovery Server Option User Guide and Warranty Card
Fast-Wide SCSI Cable (for use with the Wide-Ultra SCSI-3 controller
board)
Smart Start and Support Software CD
Cable
Additional Materials Needed
None
Preparing the Storage System
Perform the following steps to prepare the ProLiant Storage System /U for installation of the Recovery Server option.
1. Back up all data on all drives in the storage system before beginning the installation procedure.
2. Perform a normal system shutdown.
3. Turn OFF the server supporting the storage system.
4. Place the storage system in STANDBY.
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5-6 Option Installation
5. Disconnect the SCSI cable from the storage system.
!
WARNING:
all power cords to completely disconnect power from the system.
6. Disconnect the power cord(s) from the ProLiant Storage System /U.c
Installation
Perform the following steps to install the Recovery Server option in a ProLiant Storage System /U.
1. Squeeze the latches and pivot open the two ejector levers securing the Single Bus I/O board in the rear of the ProLiant Storage System /U. See Figure 5-3.
2. Pull the I/O board straight out of the storage system.
To avoid risk of injury from electrical shock, remove
Figure 5-3.
TROJ023.EPS
Removing the Single Bus I/O board
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5-7 Option Installation
3. Align the Recovery Server I/O board in the opening and slide it forward in the rails as far as it will go with the latches fully open.
4. Close the latches against the rear panel until they snap into place. Levers on each latch should catch behind the metal lip drawing the board into position and securing it in place.
TROJ025.EPS
Figure 5-4.
Installing the optional Recovery Server I/O board
5. Replace the AC power cord(s).
This completes the hardware installation of the Recovery Server Option. Refer to the Recovery Server Option User Guide furnished in this option kit for information on connecting the ProLiant Storage System /U to the servers in one of several configurations.
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5-8 Option Installation
Dual Bus Conversion
The Dual Bus Conversion option kit converts a Model U1 storage system to a storage system with two SCSI buses. This option provides a hot-pluggable drive backplane and an I/O board that supports two independent Wide-Ultra SCSI-3 buses and converts the system to a Model U2.
Option Kit Contents
Dual Bus drive cage
Dual Bus I/O board
Dual Bus Quick Installation Instructions
SCSI cable for the second SCSI bus
Hardware for tower and rack configurations
Model and serial labels
Additional Materials Needed
Torx T-15 screwdriver
Compaq System Configuration Utility
Compaq Array Configuration Utility (arrayed systems only)
Preparing the Storage System
Perform the following steps to prepare the ProLiant Storage System /U for installation of the Dual Bus Conversion option.
1. Back up all data on all drives in the storage system before beginning the installation procedure.
2. Perform a normal system shutdown.
3. Turn OFF the server supporting the storage system.
4. Place the storage system in STANDBY.
5. Disconnect the SCSI cable from the storage system.
6. Disconnect the power cord(s) from the storage system.
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5-9 Option Installation
Installation
Perform the following steps to install the Dual Bus Conversion option in a ProLiant Storage System /U.
1. Remove all the drives and blank drive panels.
2. Loosen or remove the power supply(s).
3. Loosen or remove the fan module.
4. Remove the Single Bus I/O board.
TROJ027.EPS
Figure 5-5.
Removing the modules from the rear of the ProLiant Storage System /U
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5-10 Option Installation
5. Tower system: a. Open the front door and remove it by lifting up. b. Remove the 12 screws marked with a
to the chassis
c. Carefully slide the drive cage from the chassis.
TROJ028.EPS
Figure 5-6.
Removing the drive cage from a tower system
securing the front panel
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5-11 Option Installation
Rack system: a. Loosen the two thumbscrews securing the system in the rack.
b. Remove the 8 screws marked with a
securing the front panel
to the chassis. The chassis will slide free from the rack.
c. Carefully slide the drive cage out of the chassis. The removal of the
drive cage is best performed outside of the rack .
TROJ029.EPS
Figure 5-7.
Removing the drive cage from the rack system
6. Select and install the correct front panel.
7. Carefully slide the Dual Bus drive cage into the chassis as far as it will go. The drive cage is properly seated when the front panel is flush with the front of the chassis and the screw holes are aligned.
IMPORTANT:
fingers on the side (bottom in rack units) of the drive cage which must engage corresponding features on the chassis. It may be necessary to “wiggle” the drive cage slightly in order to properly seat it in the chassis. The units will mate easily when properly aligned. Do not force the two units together if there is obvious resistance.
There are two alignment pins on the back and two capture
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5-12 Option Installation
8. Tower system: a. Replace the 12 screws to secure the front panel to the chassis.
b. Place the serial label on the drive cage and the model label on the
front panel so that they cover the old labels.
c. Replace the front door. Rack system: a. Replace the 8 screws to secure the front panel to the chassis.
b. Place the serial label on the drive cage and the model label on the
front panel so that they cover the old labels.
c. Tighten the two thumbscrews to secure the storage system in the
rack.
9. Install the new Dual Bus I/O board supplied in the option kit.
10. Replace the fan module.
11. Replace the power supply(s).
12. Replace the power cord(s).
13. Install the drives and blank drive panels in the appropriate locations.
14. Connect the Bus 1 port on the Dual Bus I/O board to SCSI controller 1 using the SCSI cable provided.
15. Connect the Bus 2 port on the Dual Bus I/O board to SCSI controller 2 . using the SCSI cable provided.
16. Turn ON the storage system.
17. Turn ON the server(s) supporting the storage system.
18. Run the Compaq System Configuration Utility to recognize the new drive configuration.
19. Run the Compaq Array Configuration Utility (if appropriate) to configure the drives into an array.
20. Place the Single Bus drive cage, I/O board, and Quick Installation Instructions in the Dual Bus options shipping container to save and protect them for possible future use.
Installation of the Dual Bus Conversion option is complete.
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5-13 Option Installation
Single Bus Conversion
The Single Bus Conversion option is offered for customers who want to convert to a Model U1 single bus system. This option provides a drive cage for seven hot-pluggable drives and I/O board that supports a single Wide-Ultra SCSI-3 bus and essentially converts the system to a Model U1.
Option Kit Contents
Single Bus drive cage
Single Bus I/O board
Single Bus Quick Installation Instructions
Hardware for tower and rack configurations
Model and serial labels
Additional Materials Needed
Torx T-15 screwdriver
Compaq System Configuration Utility
Compaq Array Configuration Utility (arrayed systems only)
Preparing the Storage System
Perform the following steps to prepare the ProLiant Storage System /U for installation of the Single Bus option.
1. Back up all data on all drives in the storage system before beginning the installation procedure.
2. Perform a normal system shutdown.
3. Turn OFF the server supporting the storage system.
4. Place the storage system in STANDBY.
5. Disconnect the SCSI cables from the storage system.
6. Disconnect the power cord(s) from the storage system.
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5-14 Option Installation
Installation
Perform the following steps to install the Single Bus option in a ProLiant Storage System /U.
1. Remove all the drives and blank drive panels.
2. Loosen or remove the power supply(s).
3. Loosen or remove the fan module.
4. Remove the Dual Bus I/O board.
TROJ030.EPS
Figure 5-8.
Removing the modules from the rear of the ProLiant Storage System /U
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5-15 Option Installation
5. Tower system: a. Open the front door and remove it by lifting up. b. Remove the 12 screws marked with a
to the chassis
c. Carefully slide the drive cage from the chassis.
TROJ031.EPS
Figure 5-9.
Removing the drive cage from a tower system
securing the front panel
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5-16 Option Installation
Rack system: a. Loosen the two thumbscrews securing the system in the rack. b. Carefully slide the chassis out of the rack.
c. Remove the 8 screws marked with a
securing the front panel
to the chassis.
d. Carefully slide the drive cage from the chassis.
Drawing No: 223126-001
TROJ036.EPS
Figure 5-10.
Removing the drive cage from a rack system
6. The option kit contains new front panels for both the rack (two piece) and tower (single piece) models of the storage system. Remove the existing front panel and select and install the correct new front panel.
7. Carefully slide the Single Bus drive cage into the chassis as far as it will go. The drive cage is properly seated when the front panel is flush with the front of the chassis and the screw holes are aligned.
IMPORTANT:
fingers on the side (bottom in rack units) of the drive cage which must engage corresponding features on the chassis. It may be necessary to “wiggle” the drive cage slightly in order to properly seat it in the chassis. The units will mate easily when properly aligned. Do not force the two units together if there is obvious resistance.
There are two alignment pins on the back and two capture
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5-17 Option Installation
8. Tower system: a. Replace the 12 screws to secure the front panel to the chassis.
b. Place the serial label on the drive cage and the model label on the
front panel so that they cover the old labels.
c. Replace the front door. Rack system:
a. Replace the 8 screws to secure the front panel to the chassis. b. Place the serial label on the drive cage and the model label on the
front panel so that they cover the old labels.
c. Tighten the two thumbscrews to secure the storage system in
the rack.
9. Install the new Single Bus I/O board supplied in the option kit.
10. Replace the fan module.
11. Replace the power supply(s).
12. Replace the power cord(s).
13. Install the drives and blank drive panels in the appropriate locations.
14. Connect the SCSI Bus port on the Single Bus I/O board to the
SCSI controller using the SCSI cable provided.
15. Turn ON the storage system.
16. Turn ON the server supporting the storage system.
17. Run the Compaq System Configuration Utility to recognize the new drive
configuration.
18. Place the Dual Bus drive cage, I/O board, and Quick Installation
Instructions in the Single Bus option shipping container to save and protect
them for possible future use.
Installation of the Single Bus Conversion option is complete.
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A-1 Regulatory Compliance Notices
Appendix A
Regulatory Compliance Notices
Federal Communications
Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. These rules place computers and related peripheral devices into two classes, A and B, depending upon their intended installation. Class A devices are those that may reasonably be expected to be installed in a business or commercial environment. Class B devices are those that may reasonably be expected to be installed in a residential environment (i.e., personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user.
The rating label on the device shows which class (A or B) the equipment falls into. Class B devices have an FCC ID on the label. Class A devices do not have an FCC ID on the label. Once the class of the device is determined, refer to the following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.
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A-2 Regulatory Compliance Notices
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio or television technician for
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Compaq Computer Corporation may void the user's authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
help.
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A-3 Regulatory Compliance Notices
Declaration of Conformity, United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
For questions regarding this declaration, contact: Compaq Computer Corporation
P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000
Or call (281) 514-3333 To identify this product, refer to the Series number found on the product.
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
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A-4 Regulatory Compliance Notices
European Union Notice
Products with the CE Marking comply with both the EMC Directive (89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the Commission of the European Community.
Compliance with these directives implies conformity to the following European Norms (in brackets are the equivalent international standards):
EN55022 (CISPR 22) - Electromagnetic Interference
EN50082-1 (IEC801-2, IEC801-3, IEC801-4) - Electromagnetic
Immunity
EN60950 (IEC950) - Product Safety
Japanese Notice
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A-5 Regulatory Compliance Notices
Regulatory Compliance Label
The label showing regulatory compliance information is located inside the fan compartment in the rear of the chassis. To gain access to this label remove the Fan Array module.
CAUTION:
removing the Fan Array. Failure to observe these instructions could result in permanent damage to this equipment.
Figure A-1.
See Chapter 4 in this guide for important information about
TROJ040.EPS
Location of regulatory compliance label
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A-6 Regulatory Compliance Notices
Figure A-2.
Sample regulatory compliance label
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B-1 Electrostatic Discharge
Appendix B
Electrostatic Discharge
A discharge of static electricity from a finger or other conductor may damage printed circuit boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Preventing Electrostatic Damage
To prevent electrostatic damage, observe the following precautions:
Avoid hand contact by transporting and storing parts in static-safe
containers.
Keep electrostatic-sensitive parts in their containers until they arrive at
static-free work stations.
Place parts on a grounded surface before removing them from their
container.
Avoid touching pins, leads, or circuitry.
Make sure you are properly grounded when touching a static-sensitive
component or assembly.
Compaq ProLiant Storage System /U User Guide
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