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Product names mentioned herein may be trademarks and/or registered trademarks of their respective
This User Guide provides information about the installation and configuration
of the Compaq ProLiant Storage System /U.
How this Guide is Arranged
This User Guide is designed to be used as step-by-step instructions for new
system installation or as a reference for troubleshooting or future upgrades.
Chapter 1 - Introduction
This section provides an introduction to the features of the ProLiant Storage
System /U. It also contains other general information relating to the ProLiant
Storage System /U that may be useful during planning or installation.
Chapter 2 - Installation
This section provides the information you will need to install and configure
your new ProLiant Storage System /U.
Chapter 3 - Operation
This section contains information about the actual operation of the ProLiant
Storage System /U that you may encounter during normal day-to-day use.
Chapter 4 - Troubleshooting
This section contains high-level troubleshooting information and component
replacement procedures for the ProLiant Storage System /U.
Chapter 5 - Installing Options
This section provides step-by-step instructions for the installation of any of the
upgrade options available for ProLiant Storage System /U.
NOTE
: This User Guide contains configuration and upgrade information that will
prove valuable in the future. If you are installing the ProLiant Storage System /U but
will not be the end user, please pass this guide on to the person who will be
responsible for the unit when you have completed the storage system installation.
These symbols may be found in the text of this guide. They have the
following meanings.
WARNING:
in bodily harm or loss of life.
CAUTION:
equipment or loss of information.
IMPORTANT:
NOTE:
Presents commentary, sidelights, or interesting points of information.
Indicates that failure to follow directions in the warning could result
Indicates that failure to follow directions could result in damage to
Presents clarifying information or specific instructions.
Product Safety Information
Symbols on Equipment
These icons may be located on equipment in areas where hazardous
conditions may exist.
Any surface or area of the equipment marked with these symbols indicates the
presence of electrical shock hazards. Enclosed area contains no operator
serviceable parts.
WARNING:
this enclosure.
To reduce the risk of injury from electrical shock hazards, do not open
Any RJ-45 receptacle marked with these symbols indicates a Network Interface
Connection.
WARNING:
do not plug telephone or telecommunications connectors into this receptacle.
To reduce the risk of electrical shock, fire, or damage to the equipment,
Any surface or area of the equipment marked with these symbols indicates the
presence of a hot surface or hot component. If this surface is contacted, the potential
for injury exists.
WARNING:
cool before touching.
To reduce the risk of injury from a hot component, allow the surface to
!
Rack Stability
WARNING:
adequately stabilized before extending a component outside the rack. Extend only one
component at a time. The rack may become unstable if more than one component is
extended for any reason.
Power Supplies or Systems marked with these symbols indicate the
equipment is supplied by multiple sources of power.
WARNING:
power cords to completely disconnect power from the system.
To reduce the risk of personal injury, always ensure that the rack is
To reduce the risk of injury from electrical shock, remove all
Although this guide has been designed to provide all the information that you
should normally need to install the ProLiant Storage System /U, you may find
that you require additional help. Appendix E contains telephone numbers and
web access information to assist you in getting additional help. Use this
information if you:
■ encounter a problem during installation
■ require help performing the procedures in this User Guide
■ need to order a cable or other part from Compaq
See Appendix E for the telephone number of your nearest Compaq Reseller or
Authorized Service Provider. The Compaq web site is a good place to get the
latest operating system drivers and other information that could help you get
the most from your new Compaq ProLiant Storage System /U.
1-1 Introduction to the ProLiant Storage System /U
Chapter 1
Introduction to the Compaq
ProLiant Storage System /U
The Compaq ProLiant Storage System /U is a high-performance external
Wide-Ultra SCSI-3 storage system for hot-pluggable disk drives. It is available
in two models, ProLiant Storage System U1 (single bus) and ProLiant Storage
System U2 (dual bus). Either model is available in tower or rack
configurations. Available options provide increased system fault-tolerance
protection.
1-5 Introduction to the ProLiant Storage System /U
Rear Panel Features
Figure 1-4 shows the features and accessible components on the
ProLiant Storage System /U rear panel.
TROJ005.EPS
Power Supply
I/O Board
Fans
Blank Panel
Redundant Power
Supply Bay
Figure 1-4. Rear panel features (ProLiant Storage System Model U1 shown)
CAUTION:
In a single power supply configuration, make certain that the
Redundant Power Supply Cover Plate remains in place to maintain thermal
integrity within the storage system.
1-7 Introduction to the ProLiant Storage System /U
Hot-Pluggability
Hot-pluggability refers to the ability to remove and replace a component
without interfering with system operation. There are three components in a
ProLiant Storage System /U system that are considered hot-pluggable:
■ Drives - Failed hot-pluggable drives in fault-tolerant configurations can
be replaced without interrupting system operation. The data on the
failed drive will be automatically restored on the replacement drive.
■ Fan array - If one of the cooling fans in the storage system should fail
(status indicator is amber), the entire fan array can be replaced without
interrupting system operation.
■ Power supply - In systems with the optional redundant power supply
installed, either power supply may be removed and replaced without
interrupting system operation.
See Chapter 4 for specific limitations when replacing hot-pluggable
components. It is important to understand that the hot-pluggability features
must also be supported by the operating system, and in the case of the drives,
the SCSI controller. See Table 1-2.
1-8 Introduction to the ProLiant Storage System /U
Hot-Pluggable Drives
The ProLiant Storage System /U supports these Compaq hot-pluggable drives:
■ 1.6-inch Fast SCSI-2
■ 1.6-inch Fast-Wide SCSI-2
■ 1.6-inch Wide-Ultra SCSI-3
■ 1.6-inch Wide-Ultra SCSI-3 10,000 RPM Drive
■ 1-inch Fast-SCSI-2
■ 1-inch Fast-Wide SCSI-2
■ 1-inch Wide-Ultra SCSI-3
ProLiant Storage System /U will accept both 1-inch and 1.6-inch standard
height drives. The drives may be of any storage capacity but must be mounted
on Compaq hot-pluggable drive trays.
In ProLiant Storage Systems U2 (dual bus) models, SCSI IDs are automatically
assigned according to the drive location, allowing 1-inch and 1.6-inch drives to
be easily intermixed. However, to make the maximum use of storage space,
use 1-inch drives for up to six drives per bus.
Maximum Storage
The maximum number of drives that may be installed in ProLiant Storage
System /U is shown in Table 1-1 below.
1-9 Introduction to the ProLiant Storage System /U
SCSI Controllers
ProLiant Storage System /U may be connected to any Fast-Wide SCSI-2 or
Wide-Ultra SCSI controller with appropriate external wide SCSI cables.
Supported Compaq SCSI controllers include:
■ 32-Bit Fast-Wide SCSI-2 Controller
■ Wide-Ultra SCSI-3 Controller
■ SMART-2 Array Controller Family
SCSI ID Assignments
Each device on a SCSI bus must have a unique identification number in the
range of 0 to 6. The SCSI ID determines the device priority when attempting to
use the SCSI bus. The highest priority, SCSI ID 7, is reserved for the
controller.
SCSI IDs are automatically assigned in the storage system according to the
drive bay used for each drive. The SCSI ID for each bay is indicated on the
front panel for both single and dual bus systems.
CAUTION:
bay set with a SCSI ID that is already used by another device in the server if
both devices are on the same SCSI bus.
IMPORTANT:
(within the server) or in an external storage system, but not both. A configuration
with both internal and external SCSI hard drives requires more than one SCSI bus.
Server lockups could occur if a hard drive is installed in a drive
All SCSI hard drives on the same SCSI bus must be either internal
1-11 Introduction to the ProLiant Storage System /U
Model U2 (Dual Bus)
The SCSI IDs assigned to drive bays in the ProLiant Storage System Model U2
(dual bus) are shown below.
5
4
3
2
1
0
5
4
3
2
1
0
Bus 2
Bus 1
SCSI ID's
1" Drives
Bus 2
SCSI ID's
1.6" Drives
Bus 1
4
3
1
0
4
3
1
0
Figure 1-7. SCSI ID numbers in the ProLiant Storage System Model U2
Features Supported by your
Operating System
You can use the ProLiant Storage System /U with a variety of SCSI controllers,
drives, and operating systems. Most operational features of the storage system,
beyond simple data storage, depend on the combination of SCSI controller and
operating systems listed in Table 1-2. Before setting up your equipment, you
should review the supported features for your configuration.
* Several software products are available that support SCO UNIX for data striping, data mirroring, and fault tolerance.
** See Table 1-3 for definition of terms
1-13 Introduction to the ProLiant Storage System /U
Table 1-3
Key to Table 1-2 Terminology
TermDefinition
RAID-0Non-fault tolerant data striping
RAID-1Data mirroring with data striping
RAID-4Data guarding
RAID-5Distributed data guarding
DuplexingMirrored drives attached to independent buses or controllers
Hot-plug drivesDisk drives can be installed or removed without powering down the system
Hot-plug fansFan array module can be removed and installed without powering down
the system
Hot-plug p/sRedundant power supply can be removed and replaced without powering
down the system
IndicatorsStatus indicators on hot-pluggable components and front panel are
1-14 Introduction to the ProLiant Storage System /U
System Power
The system power in the ProLiant Storage System /U does not completely shut
off with the power switch. The two positions of the front panel power switch
should be considered as ON and STANDBY, rather than ON and OFF. The
STANDBY position removes power from most of the electronics and the drives
but portions of the power supply and some internal circuitry remain active.
To completely remove all power from the system, you must disconnect the
power cord from the storage system. In systems with multiple power supplies,
you must disconnect all the power cords to completely remove power from the
system.
WARNING:
equipment, disconnect power from the storage system by unplugging all
power cords from either the electrical outlet or the storage system.
To reduce the risk of electrical shock or damage to the
1-15 Introduction to the ProLiant Storage System /U
Options
The following options are available for your ProLiant Storage System /U and
may be obtained from your local Compaq Reseller or Authorized Compaq
Service Provider.
Redundant Power Supply Option
ProLiant Storage System /U has provisions for adding a second power supply
that acts as a redundant supply when installed. The Redundant Power Supply is
identical to the primary supply and when installed, shares the electrical load
equally. If either supply should fail or be removed, the other will take over the
full load without interruption. Hot-pluggability permits replacing the failed
supply without bringing the system down.
The Redundant Power Supply can be installed by the user at any time by
simply plugging it in to the storage system. No tools are needed and there is no
need to bring the system down. See Chapter 5, “Installing Options” for more
information on installing and using this option.
Recovery Server Option
Recovery Server refers to a fault-tolerant technique where two independent
servers have access to the same stored data. Both servers are connected to
separate Wide-Ultra SCSI-3 ports on the storage system, but only one port has
access to the internal SCSI bus at a time. If the primary server should fail, the
Recovery Server option will automatically switch the storage system internal
SCSI bus connection to the secondary server. The secondary server will then
take over all functions of the system without loss of data. Both Online and
Backup recovery techniques are supported and all hardware, software,
instructions, and cabling are included in the kit. The Recovery Server Option
can only be used in ProLiant Storage System U1 (single bus) models.
The Recovery Server Option can be installed by the user by simply replacing
the standard I/O Board with the Recovery Server I/O Board. No tools are
required and there is no need to access internal cabling or circuitry. See
Chapter 5, “Installing Options” for more information on installing and using
this option.
1-16 Introduction to the ProLiant Storage System /U
Dual Bus Conversion
The Dual Bus Conversion option is offered for customers who find that their
Model U1 storage system now requires two SCSI buses. Dual Bus refers to
dividing the total storage space in the ProLiant Storage System Model U1 into
two separate storage areas, each with its own SCSI bus. This may be used:
■ as part of a fault-tolerant configuration (controller duplexing).
■ to make maximum use of the available storage space with up to
12 drives instead of 7 with a single SCSI bus.
■ as separate storage areas for two servers.
This option effectively converts the ProLiant Storage System Model U1 into a
Model U2. The available storage space is split into two Wide-Ultra SCSI-3
buses with four 1.6-inch drives or six 1-inch drives on each bus. Each bus is
totally independent and requires a separate Fast-Wide SCSI-2 or Wide-Ultra
SCSI-3 controller and cable. Dual Bus Conversion option cannot be used with
the Recovery Server option.
The Dual Bus Option can be installed by the user by replacing the Single Bus
I/O Board with the Dual Bus I/O Board and replacing the Single Bus drive cage
with a Dual Bus drive cage. See Chapter 5, “Installing Options” for more
information on installing and using this option.
1-17 Introduction to the ProLiant Storage System /U
Single Bus Conversion
The Single Bus Conversion option is offered for customers who find that they
no longer require two SCSI buses and want to convert it to a Model U1 single
bus system. This option provides the ProLiant Storage System Model U2 with
a single Wide-Ultra SCSI-3 bus that supports up to seven 1.6-inch or 1-inch
drives, effectively converting the unit to a Model U1. This may be used:
■ when the storage system is no longer part of a duplexed drive array.
■ when the storage space is no longer shared between two servers.
■ to make maximum use of the available storage space with a single
SCSI bus.
The Single Bus Option can be installed by the user by replacing the Dual Bus
I/O Board with the Single Bus I/O Board and replacing the Dual Bus drive cage
with a Single Bus drive cage. See Chapter 5, “Installing Options” for more
information on installing and using this option.
Use the information in this chapter to install and configure your new ProLiant
Storage System /U or Rack-Mountable ProLiant Storage System /U.
Because of the similarities between the tower and rack-mountable models of
ProLiant Storage System /U, most of this information will apply to both
models. To avoid repetition, these instructions will generally be directed to the
tower model of the storage system. Where the differences are important,
specific instructions will be given for each model.
Materials Needed
To install the ProLiant Storage System /U you will need these materials:
■ ProLiant Storage System /U or
Rack-Mountable ProLiant Storage System /U
■ Rack mounting hardware (Rack-Mountable ProLiant Storage System /U
only)
❏ Left and right mounting brackets (supplied)
❏ Mounting screws and cage nuts (supplied)
❏ #2 Phillips screwdriver (not supplied)
■ Hot-pluggable drive(s)
■ Any options you are going to install, for example
❏ Recovery Server option
❏ Redundant power supply option
To install the ProLiant Storage System /U you will need to perform these steps:
1. Install any options in the storage system
2. Choose a location
3. Install the ProLiant Storage System /U unit
4. Install the hot-pluggable drive(s)
5. Install the SCSI controller(s) in a server (if required)
6. Cable the units together
7. Configure the system
Installing Options
Although it is not difficult to install options at any time, it may be easier to do
so now, before the storage system is placed in its final location. See Chapter 5
in this guide for complete instructions on the installation of each option.
Installation instructions are also included with each option.
Choosing a Location
Choose an installation site with the following features:
Tower Systems
■ A sturdy, level surface, preferably on or near the floor
■ At least 8 inches (20 cm) of clearance at the front of the storage system
for access to the hot-pluggable drives
■ At least 12 inches (30.5 cm) of clearance at the back of the storage
system for proper ventilation, cable access, and maintenance access to
replaceable components
■ A grounded electrical outlet that is easily accessible and located as near
■ The Rack-Mountable ProLiant Storage System /U is one of the lightest
weight rack components and should be located higher in the rack than
many other components. For help in locating the storage system in the
19-inch rack, refer to the Rack Builder software installation utility
available from your local Compaq Reseller or Authorized
Service Provider.
■ A grounded electrical outlet that is easily accessible and located as near
the storage system as possible
Installing the Storage System
Using the guidelines above, install the ProLiant Storage System /U as
explained below.
Tower Systems
Place the storage system in its chosen location. Proceed to “Installing the HotPluggable Hard Drives” later in this chapter.
Rack Systems
To install Rack-Mountable ProLiant Storage System /U in a 19-inch rack, you
must perform these steps.
IMPORTANT:
and Precautions” at the end of this chapter for important information regarding
proper rack installation.
1. Remove any blank panels from the chosen rack location.
2. Use the supplied template to mark the location of the mounting
hardware on the vertical mounting rails of the rack cabinet. One side of
the template is used for the front rails of the rack and the other side for
the rear rails. Instructions are included on the template.
Before installing the storage system in a rack, read “Rack Warnings
a. Be certain to begin in the correct place. If there is a rack
component immediately below the position of the storage system,
place the template against the front rails and rest it on the top of the
previously installed component.
b. Push back the tabs in the top of the template (marked ★) and place
them in the correct holes in the mounting rails. The hole pattern
indicated on the sides of the template should match up with the hole
pattern in the rails.
c. Use a pencil to outline the square holes in the mounting rails
indicated on the template (marked M and C) that will be used to
secure the mounting brackets and the storage system to the
rack cabinet.
d. Use the reverse side of the template to mark the equivalent
mounting holes (marked C) on the rear mounting rails of the
rack cabinet.
WARNING:
must be level. If the brackets are not level, the Rack-Mountable ProLiant
Storage System /U cannot be installed correctly.
To avoid injury or equipment damage, the mounting brackets
❏ Use the tick-marks as a reference. Each tick-mark (a small dimple
on the edge of the vertical mounting rails) is one “U” or 1.75
inches. The markings on the template will match the tick-marks on
the rear mounting rails when the alignment is correct.
❏ Use the number of holes between the bottom of the rack and the
1. Open the front door (tower storage system only).
2. Choose the bay location (SCSI ID) of the drive.
❏ In Model U1 (single bus) systems, it is recommended that drives be
installed beginning at SCSI ID 0 (bottom or left bay).
❏ In Model U2 (dual bus) systems, installation is usually dictated by
the fault-tolerant data protection technique being used. Consult the
reference documentation for your data protection scheme to
determine which SCSI bus each drive is to use.
3. Refer to the markings on storage system front panel to find the correct
location of the drive tray. Markings for 1.6-inch drives are on the left
(top in rack systems), while 1-inch drives are on the right (bottom). The
1-inch and 1.6-inch drives may be intermixed as long as they conform to
the appropriate front panel markings. Note that in model U2 (dual bus)
systems some SCSI IDs are not available with 1.6-inch drives.
c. Close both latches against the front of the drive until they snap into
place. Levers on each latch should catch behind the metal lip of the
bay, drawing the drive into position and securing it in place.
Close the ejector levers
behind the front panel of
the unit to complete the
TROJ010c.EPS
installation of the drive.
Figure 2-9.
IMPORTANT:
Latching the drive into place
After installing, pull on the drive to see if the tray is properly seated.
If you are able to remove the drive without releasing the latches, open the latches all
the way and try again to seat the drive, ensuring that the levers engage the front
panel and pull the drive into position.
Installing the SCSI Controller
If a SCSI controller is required, install it in the server now. ProLiant Storage
System /U is supported by a variety of Fast-Wide SCSI-2 and Wide-Ultra
SCSI-3 controllers and array controllers (see Chapter 1). Use the installation
instructions provided with the server or controller.
Cabling requirements vary depending on the system configuration. See your
specific system configuration below for cabling instructions.
Rack-Mountable Systems
To ensure that the cabling in the back of a rack system does not interfere with
system operation or maintenance, follow these suggestions for cable
management on those systems. See Figure 2-10.
This configuration will allow removal of either hot-pluggable power supply in
redundant power supply systems without disturbing system operation. With the
cables out of the way, status indicators will be easily visible.
■ All cables, including SCSI and power, for each storage system should be
bundled together along the plane of the top of the system. Use one or
more cable ties to hold the cables together securely at the back of
the unit.
■ All cables should run through the cable channel on the left side of
the rack.
■ Tie the cable bundle securely to the cable channel to relieve the stress on
See Figure 2-13 for an illustration of cable connections in a Recovery Server
installation. For more detailed explanations of this type of system, refer to the
Recovery Server Option User Guide that is supplied in the Recovery Server
Option Kit.
After all hardware components are installed and the unit is in place the power
may be connected.
1. Plug the AC power cord into the ProLiant Storage System /U. The
power supply automatically senses the input voltage so that it is not
necessary to select the correct main voltage.
Figure 2-14.
!
2. Plug the power cord into a nearby grounded outlet.
3. If a redundant power supply option has been installed, plug its AC
Connecting the power cord
WARNING:
equipment:
■ Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■ Plug the power cord into a grounded electrical outlet that is easily
accessible at all times.
■ Disconnect power from the storage system by unplugging all power cords
from either the electrical outlet or storage system.
power cord into the power supply and then into a grounded outlet.
To reduce the risk of electric shock or damage to the
4. Turn ON the power to the storage system, using the power switch on the
front panel. (The power-on process may take up to 10 seconds to
complete. Wait until the power-on indicator turns green before
proceeding to Step 5.)
5. Turn ON the power to the server(s).
Configuring the ProLiant Storage System /U
The Compaq System Configuration Utility is used to:
■ Verify the SCSI controller configuration
■ Verify that the SCSI IDs of the new hard drives are recognized and
configured for your system
The Compaq System Configuration Utility is included on the Compaq
SmartStart and Support Software CD supplied with the new ProLiant Storage
System /U. This utility may be run:
■ Directly from the boot hard drive of the controlling server
■ Directly from the SmartStart and Support Software CD
■ From diskettes created from the SmartStart and Support Software CD
Each of these methods is explained below.
From Hard Drive
Use these instructions to run the Compaq System Configuration Utility if your
server has had this utility previously installed in the Systems partition on the
boot drive.
1. Boot the server normally.
2. Press F10 when the white square cursor is in the upper right-hand corner
of the screen. (Be prepared; this cursor is only present for about 2
seconds during boot.)
3. Select the menu items to configure the hardware.
6. Locate the SCSI controllers and verify that the installed drives
are displayed.
7. If you are using a Compaq SMART SCSI Array Controller or a
SMART-2 Array Controller Family Product, you should verify the
logical drive configuration, paying special attention to the selected fault
tolerance method. For this configuration information, refer to:
❏ the README files for Release Notes for Compaq supplied
operating systems
❏ your software documentation for other operating systems
❏ the documentation supplied with your Compaq array controller
8. Select Save the configuration and exit.
The utility will configure your system to recognize any new controllers and
devices. Reboot your system normally to begin using the added disk space on
the storage system.
From CD
Use these instructions to run the Compaq System Configuration Utility if your
server:
■ has not had this utility previously installed on the boot drive, and
■ has a bootable CD-ROM drive
To run the System Configuration Utility directly from the SmartStart and
Support Software CD included with the ProLiant Storage System /U:
1. Be sure all new drives are in place and the storage system is turned ON.
6. Locate the SCSI controllers and verify that the installed drives
are displayed.
7. If you are using a Compaq SMART SCSI Array Controller or a
SMART-2 Array Controller Family Product, you should verify the
logical drive configuration, paying special attention to the selected fault
tolerance method. For this configuration information, refer to:
❏ the README files for Release Notes for Compaq supplied
operating systems
❏ your software documentation for other operating systems
❏ the documentation supplied with your Compaq array controller
8. Select Save the configuration and exit.
The utility will configure your system to recognize any new controllers and
devices. Reboot your system normally to begin using the added disk space on
the storage system.
From Diskette
Use these instructions to run the Compaq System Configuration Utility if
your server:
■ has not had this utility previously installed on the boot drive, and
■ does not have a bootable CD-ROM drive
To create and use System Configuration Utility diskettes from the SmartStart
and Support Software CD included with the ProLiant Storage System /U:
1. Insert the SmartStart and Support Software CD with the
system running.
2. Run the \DSKBLDR\DSKBLDR.EXE file from a Windows 95 or
Windows NT system. In some systems, the Diskette Builder utility will
start automatically.
3. Select Create software diskettes from CD only.
4. Select (check) Compaq System Configuration Utility.
5. The program will prompt you to load four pre-formatted diskettes and
will supply labeling information while the System Configuration Utility
diskettes are created.
6. Be sure all new hard drives are in place and the storage system is
turned ON.
7. Boot the server with the first System Configuration diskette.
8. Select Review hardware settings.
9. Select View or edit details.
10. Locate the SCSI controllers and verify that the installed drives
are displayed.
11. If you are using a Compaq SMART SCSI Array Controller or a
SMART-2 Array Controller Family Product, you should verify the
logical drive configuration, paying special attention to the selected fault
tolerance method. For this configuration information, refer to:
❏ the README files for Release Notes for Compaq supplied
operating systems
❏ your software documentation for other operating systems
❏ the documentation supplied with your Compaq array controller
12. Select Save the configuration and exit.
The utility will configure your system to recognize any new controllers and
devices. Reboot your system normally to begin using the added disk space on
the storage system.
Before performing any procedure with a rack-mounted product, be sure you
understand the following warnings and precautions:
WARNING:
To reduce the risk of personal injury, always ensure that the
rack is adequately stabilized before extending a component outside the
rack. A rack may become unstable if more than one component is
extended for any reason. Extend only one component at a time.
WARNING:
To reduce the risk of personal injury or damage to the
equipment, be sure that:
■
The leveling jacks are extended to the floor.
■
The full weight of the rack rests on the leveling jacks.
■
The stabilizers are attached to the rack if it is a single rack installation.
■
The racks are coupled together in multiple rack installations.
When installing your ProLiant Storage System /U in a rack, certain standards of
temperature and power requirements must be met.
Space Requirements
The following spatial needs should be considered when deciding where to
install your rack:
■ Clearance in the front of the rack should be a minimum of 25 inches for
the front door to open all the way and for adequate airflow.
■ Clearance in the back of the rack should be a minimum of 30 inches to
allow for servicing and for adequate airflow.
■ To service the power supply, allow 15 inches of side clearance.
Power Requirements
WARNING:
!
equipment, do not overload the AC supply branch circuit that provides
power to the rack. Consult the electrical authority having jurisdiction over
your facility wiring and installation requirements.
To reduce the risk of personal injury, fire, or damage to the
■ The power load needs to be balanced between available AC supply
branch circuits.
■ The overall system AC current load must not exceed 80 percent of the
branch circuit AC current rating.
■ If power strips are used, the load should not exceed 80 percent of the
The installation of this equipment shall be in accordance with Local/Regional
electrical regulations governing the installation of Information Technology
Equipment by licensed electricians. This equipment is designed to operate in
installations covered by the National Electric Code (ANSI/NFPA 70, 1993) and
the code for Protection of Electronic Computer/Data Processing Equipment
(NFPA-75, 1992).
For electrical power ratings on options, refer to the product's rating label or user
documentation supplied with that option.
When using power strips for electrical distribution, ensure that ground integrity
is maintained for each connection made. Plug each component into a reliably
grounded outlet.
To ensure continued safe and reliable operation of the equipment, locate the
system in a well-ventilated, climate-controlled environment.
The Compaq Maximum Recommended Ambient Operating Temperature
(Tmra) for most server products is 35°C (95°F). Therefore, the temperature in
the room where the rack is located should not exceed
The operating temperature inside the rack will always be higher than the room
temperature, and is dependent on the configuration of equipment in your rack.
The Tmra for each piece of equipment should be checked before installation.
The maximum internal rack temperature for your configuration should not
exceed the values in the following table:
Other manufacturers' options See other manufacturers' specifications
CAUTION:
party options:
■
■
To reduce the risk of damage to the equipment when installing third-
Ensure that the option equipment does not impede airflow to the RackMountable ProLiant Servers or increase the internal rack temperature beyond
the Compaq specified maximum rating.
Ensure that the Manufacturer’s Maximum Recommended Ambient Operating
Temperature of the option equipment is not exceeded when installed in the
rack.
Compaq ProLiant rackmount servers draw cool air in through the front door
and exhaust warm air out the rear. Therefore, the front door of the rack must be
adequately ventilated to allow ambient room air to enter the cabinet, and the
rear door must be adequately ventilated to allow the warm air to escape from
the cabinet. Do not block the ventilation apertures.
Blanking Panels
If all of the vertical space in the rack is not filled by components, the gaps that
are left will cause a change in airflow through the rack and across the
components. These gaps need to be covered with blanking panels.
CAUTION:
should be observed to ensure adequate airflow and to prevent damage to the
equipment:
Front: The front must have a minimum of 25 inches of unrestricted
ventilation.
Side: The clearance between the installed module and the side panels of the
rack should be a minimum of 2.75 inches.
Rear: The clearance between the back of the rack and the wall should be a
minimum of 30 inches, and the equipment should be operating without a rear
door.
If a third-party rack is used, the following minimum requirements
This section describes the operational features of the Compaq ProLiant Storage
System /U.
Powering up the System
Turn ON the ProLiant Storage System /U before turning on the server (or
servers) connected to storage system. Any drives in the storage system must be
available when the server controlling them is powered up. This is especially
important on systems using fault-tolerant data protection schemes.
The ProLiant Storage System /U is powered up with the power switch in the
upper left corner of the front panel (upper right on rack systems).
NOTE:
Allow a few seconds for the power-on routine to complete and the Power
indicator to turn green before using the storage system.
Status Indicators
The ProLiant Storage System /U system is equipped with a series of status
indicators located on strategic components. These indicators, with the
exception of those on the front panel, are related only to the individual
component.
These indicators apply to the complete storage system.
TROJ012.EPS
Fault
Power
Figure 3-1.
Front panel status indicators
Table 3-1
Front Panel Status Indicators
IndicatorConditionMeaning
PowerGreen
Off
FaultAmber
Off
* The system power in the ProLiant Storage System /U does not completely shut off with the
power switch. STANDBY removes power from most of the electronics and the drives, but
portions of the power supply and some internal circuitry remain active.
System power ON
System in STANDBY* or system power has
been removed
Fault detected in one or more sub-systems
No faults detected
This chapter contains troubleshooting procedures and suggestions that should
be followed to diagnose problems quickly and minimize the impact on system
operation.
Using the Status Indicators
If the fault indicator on the front panel is amber, or if Compaq Insight Manager
indicates a fault, immediately determine the reason for this alert. Examine the
component status indicators to see if any of them are indicating a fault.
Disk Drives
Look for an amber Drive Failure indicator on any hot-pluggable drive tray.
TROJ018.EPS
Figure 4-1. Drive Failure indicator
If any Drive Failure indicator is amber, replace that drive as soon as possible.
See “Replacing Components” later in this chapter for important information on
when it is safe to replace drives. Failure to observe these instructions can result
in loss of data.
Check to see if the status indicator on the fan array module is amber.
TROJ014.EPS
Fan Status Indicator
Figure 4-2. Fan status indicator
If this indicator is amber, replace the fan module as soon as possible. See
“Replacing Components” later in this chapter for important information on how
to replace this module. Failure to observe these instructions can result in
component damage.
CAUTION:
without a working fan module in place. Operation longer than this with no
forced air cooling, especially in systems with a full complement of drives,
may permanently damage the drives or electronics in the storage system
and result in data loss.
If you will be hot-plugging the fan array module, be sure to have everything
ready before you begin the procedure, which should normally take no more
than one minute.
Do not allow the system to operate for more than two minutes
Check to see if the status indicator on the standard or redundant (if so
equipped) power supply is amber.
TROJ020.EPS
Power Supply
Status Indicator
Figure 4-3. Power supply status indicator
CAUTION:
Figure 4-3, the lower power supply cover plate must be kept in place for
thermal integrity. This is the cover plate located below the Fan array.
If this indicator is amber, flashing amber, or alternating green/amber, replace
the power supply as soon as possible. See “Replacing Components” later in
this chapter for important information on how to replace the power supply.
Failure to observe these instructions can result in loss of data.
If the status and power indicators are both OFF on one supply of a redundant
power supply system, check the AC power source to the supply. Redundant
operation is not assured and failure to observe these instructions can result in
loss of data.
In a single power supply configuration, as shown in
It is important to follow these instructions when replacing components in the
ProLiant Storage System /U. If done improperly, it is possible to lose data or
damage equipment.
Disk Drives
If you must replace a hot-pluggable drive, it is important that you follow these
guidelines.
■ If the drive is NOT part of a fault tolerant system, you may replace the
drive with the storage system powered ON or OFF.
■ If the drive is part of a fault tolerant data protection system, you must
replace the drive only when the storage system power is ON and the Online and Drive Access indicators are OFF.
CAUTION:
drive in a fault-tolerant configuration may result in data loss.
Figure 4-4 (following) illustrates the conditions when you may or may not
remove a drive in a fault-tolerant system.
Failure to observe these conditions when replacing a failed
5. Close both latches against the front of the drive until they snap into
place. Levers on each latch should catch behind the metal lip at the
front of the bay drawing the drive into position and securing it in place.
Close the ejector levers
behind the front panel of
the unit to complete the
TROJ010c.EPS
Figure 4-7. Latching the drive into place
installation of the drive.
The drive tray indicators will light one at a time and then turn off together to
indicate that the system has recognized the new drive. In fault-tolerant
configurations allow the replacement drive to be reconstructed automatically
with data from the other drives. While reconstruction is taking place, the Online indicator will flash.
The power supply in the ProLiant Storage System /U is pluggable. This means
that the supply may be easily replaced by simply unplugging it and plugging in
a replacement. Select the procedure to follow depending on whether or not the
system has a redundant power supply option installed.
WARNING:
observe the following precautions when connecting and disconnecting powe
to the power supplies:
■
■
■
To reduce the risk of injury or damage to the equipment,
Install the power supply before connecting the power cord to the
power supply.
Unplug the power cord before removing the power supply from
the equipment.
To completely remove power from a system, unplug all power cords
from the power supplies.
Single Power Supply Systems
The procedure to replace a power supply in a ProLiant Storage System /U with
a single power supply is as follows:
1. Perform a normal system shutdown for the server(s) supporting the
storage system.
2. Turn OFF the server, then place the storage system in STANDBY (front
panel power switch).
3. Shut off power or remove the AC power cord from the power supply
before replacing it.
5. With the handle fully open, insert the replacement supply into the
opening and slide it in along the rails as far as it will go.
NOTE:
If any resistance is felt when inserting the power supply, it may be
necessary to wiggle the supply slightly (side to side) to slide it in place.
6. Pivot the handle closed until it snaps into place. This will secure the
power supply in the chassis.
TROJ022.EPS
Figure 4-9. Installing the power supply
7. Plug the power cord in the power supply and turn ON the storage system.
8. Turn ON the server(s) supporting the storage system.
The status indicator on the power supply, as well as the fault indicator on the
front panel, should now be green, indicating that the new supply and the
storage system is fully operational.
In a ProLiant Storage System /U with the Redundant Power Supply option
installed, there are two identical power supplies. If either supply is faulty, an
amber light indicates that a fault exists. An amber indicator does not always
indicate the bad supply. Either power supply may be replaced with the storage
system power on without affecting normal system operation.
1. Unplug the power cord from the failed supply. If the system is running,
be careful not to disturb the power cord for the other power supply.
2. Depress the catch on the power supply handle and pivot the handle open
to release the power supply. Pull the supply from the chassis. See
Figure 4-8.
CAUTION:
periods of time with either power supply location open. Internal cooling air
flow will be disrupted without a power supply or blank cover installed in both
locations. This could cause overheating of internal components and possible
data loss. In Redundant Power Supply systems, retain the blank cover for
reuse in case it is necessary to remove one of the supplies.
3. With the handle fully open, insert the replacement supply into the
opening and slide it in along the rails as far as it will go.
4. Pivot the handle closed until it snaps into place. This will secure the
power supply in the chassis. See Figure 4-9.
5. Plug the power cord in the new supply.
The status indicators on both supplies as well as the fault indicator on the front
panel should now be green, indicating that power supply redundancy has
been restored.
Do not operate the ProLiant Storage System /U for extended
If the status indicator on the fan module is amber, a problem has been detected
in at least one of the three fans in the array. The entire module is hot-pluggable
and can be replaced without affecting normal system operation.
CAUTION:
without a working fan module in place. Operation longer than this with no
forced air cooling, especially in systems with a full complement of drives,
may permanently damage the drives or electronics in the storage system
and result in data loss.
If you will be hot-plugging the fan array module, be sure to have everything
ready before you begin the procedure, which should normally take no more
than one minute.
1. Loosen the two thumbscrews securing the fan module to the chassis.
2. Remove the fan module by pulling it straight out of the chassis.
Do not allow the system to operate for more than two minutes
TROJ041.EPS
Figure 4-10. Removing the fan module
3. Install the replacement fan module by sliding it into the opening along
the tracks as far as it will go, making sure that the connectors mate.
4. Secure the module in place by tightening the two thumbscrews.
TROJ042.EPS
Figure 4-11. Installing the fan module
The three fans should start turning immediately. The status indicator on the fan
module as well as the fault indicator on the front panel should now be green,
indicating a fully functional fan array.
The storage system must be powered down before the I/O board may be
replaced. This procedure is the same for all three I/O boards (Single Bus, Dual
Bus, or Recovery Server).
1. Perform a normal system shutdown.
2. Turn OFF the server(s) supporting the storage system, then place the
storage system in STANDBY (front panel power switch).
!
WARNING: To avoid risk of injury from electrical shock, remove
all power cords to completely disconnect power from the system.
3. Remove the power cord(s) from the outlet and then from each
power supply.
4. Remove the SCSI cable(s) from the I/O board. In dual-bus and
Recovery Server systems, note the destination (Bus 1 or Bus 2) of
each cable.
5. Squeeze the latches and pivot open the two ejector levers securing the
I/O board in place.
8. Push the board in as far as it will go and close both latches against the
rear panel. The levers on each latch should catch behind the metal lip,
drawing the board into position and securing it into place.
TROJ043.EPS
Figure 4-13. Installing the I/O board
9. Reconnect the SCSI cable(s). In Model U2 and Recovery Server
systems it is important that these cables be installed exactly as they were
before to avoid data loss.
10. Reconnect the power cord(s) to the power supplies.
11. Turn ON the storage system, then turn ON the server(s) supporting the
storage system.
The fault indicator on the front panel should now be green, indicating a fully
functional system.
Because this is a hot-pluggable option it is not necessary to power down the
storage system. However, be sure to observe these precautions:
WARNING:
observe the following guidelines when connecting and disconnecting
power to the power supplies:
■ Install the power supply before connecting the power cord to the
■ Unplug the power cord before removing the power supply from
CAUTION:
disk errors, damage to disk drives, and possible loss of data.
CAUTION:
on the back of a working storage system. Accidentally disconnecting a cabl
could cause loss of data.
CAUTION:
periods of time with either power supply location open. Internal cooling air
flow will be disrupted without a power supply or blank cover installed in
both locations. This could cause overheating of internal components and
possible data loss. In Redundant Power Supply systems, retain the blank
power supply cover for reuse in case it is necessary to remove one of
the supplies.
To reduce the risk of injury or damage to the equipment,
power supply.
the equipment.
Do not move a working storage system. This could cause
Be careful when working around the power and SCSI cables
Do not operate the ProLiant Storage System /U for extended
4. Pivot the handle closed until it latches into place. This will secure the
supply in the chassis.
TROJ045.EPS
Figure 5-2.
!
5. Plug the new AC power cord into the Redundant Power Supply and then
The power indicator on the Redundant Power Supply will be green, indicating
that there is AC power available to the new supply. The status indicator on
each supply will also be green, indicating that no fault is detected. When the
status indicators on both power supplies are green, the storage system is
protected against power supply failure.
This completes the installation of the Redundant Power Supply option.
Installing the Redundant Power Supply
WARNING:
equipment:
■ Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■ Plug the power cord into a grounded electrical outlet that is easily
accessible at all times.
■ Disconnect power from the storage system by unplugging all power cords
from either the electrical outlet or storage system.
into a grounded AC outlet.
To reduce the risk of electric shock or damage to the
5. Disconnect the SCSI cable from the storage system.
!
WARNING:
all power cords to completely disconnect power from the system.
6. Disconnect the power cord(s) from the ProLiant Storage System /U.c
Installation
Perform the following steps to install the Recovery Server option in a ProLiant
Storage System /U.
1. Squeeze the latches and pivot open the two ejector levers securing the
Single Bus I/O board in the rear of the ProLiant Storage System /U. See
Figure 5-3.
2. Pull the I/O board straight out of the storage system.
To avoid risk of injury from electrical shock, remove
3. Align the Recovery Server I/O board in the opening and slide it forward
in the rails as far as it will go with the latches fully open.
4. Close the latches against the rear panel until they snap into place.
Levers on each latch should catch behind the metal lip drawing the
board into position and securing it in place.
TROJ025.EPS
Figure 5-4.
Installing the optional Recovery Server I/O board
5. Replace the AC power cord(s).
This completes the hardware installation of the Recovery Server Option. Refer
to the Recovery Server Option User Guide furnished in this option kit for
information on connecting the ProLiant Storage System /U to the servers in one
of several configurations.
The Dual Bus Conversion option kit converts a Model U1 storage system to a
storage system with two SCSI buses. This option provides a hot-pluggable
drive backplane and an I/O board that supports two independent Wide-Ultra
SCSI-3 buses and converts the system to a Model U2.
Option Kit Contents
■ Dual Bus drive cage
■ Dual Bus I/O board
■ Dual Bus Quick Installation Instructions
■ SCSI cable for the second SCSI bus
■ Hardware for tower and rack configurations
■ Model and serial labels
Additional Materials Needed
■ Torx T-15 screwdriver
■ Compaq System Configuration Utility
■ Compaq Array Configuration Utility (arrayed systems only)
Preparing the Storage System
Perform the following steps to prepare the ProLiant Storage System /U for
installation of the Dual Bus Conversion option.
1. Back up all data on all drives in the storage system before beginning the
installation procedure.
2. Perform a normal system shutdown.
3. Turn OFF the server supporting the storage system.
4. Place the storage system in STANDBY.
5. Disconnect the SCSI cable from the storage system.
6. Disconnect the power cord(s) from the storage system.
Rack system:
a. Loosen the two thumbscrews securing the system in the rack.
b. Remove the 8 screws marked with a
securing the front panel
to the chassis. The chassis will slide free from the rack.
c. Carefully slide the drive cage out of the chassis. The removal of the
drive cage is best performed outside of the rack .
TROJ029.EPS
Figure 5-7.
Removing the drive cage from the rack system
6. Select and install the correct front panel.
7. Carefully slide the Dual Bus drive cage into the chassis as far as it will
go. The drive cage is properly seated when the front panel is flush with
the front of the chassis and the screw holes are aligned.
IMPORTANT:
fingers on the side (bottom in rack units) of the drive cage which must engage
corresponding features on the chassis. It may be necessary to “wiggle” the drive
cage slightly in order to properly seat it in the chassis. The units will mate
easily when properly aligned. Do not force the two units together if there is
obvious resistance.
There are two alignment pins on the back and two capture
8. Tower system:
a. Replace the 12 screws to secure the front panel to the chassis.
b. Place the serial label on the drive cage and the model label on the
front panel so that they cover the old labels.
c. Replace the front door.
Rack system:
a. Replace the 8 screws to secure the front panel to the chassis.
b. Place the serial label on the drive cage and the model label on the
front panel so that they cover the old labels.
c. Tighten the two thumbscrews to secure the storage system in the
rack.
9.Install the new Dual Bus I/O board supplied in the option kit.
10. Replace the fan module.
11. Replace the power supply(s).
12. Replace the power cord(s).
13. Install the drives and blank drive panels in the appropriate locations.
14. Connect the Bus 1 port on the Dual Bus I/O board to SCSI controller 1
using the SCSI cable provided.
15. Connect the Bus 2 port on the Dual Bus I/O board to SCSI controller 2 .
using the SCSI cable provided.
16. Turn ON the storage system.
17. Turn ON the server(s) supporting the storage system.
18. Run the Compaq System Configuration Utility to recognize the new
drive configuration.
19. Run the Compaq Array Configuration Utility (if appropriate) to
configure the drives into an array.
20. Place the Single Bus drive cage, I/O board, and Quick Installation
Instructions in the Dual Bus options shipping container to save and
protect them for possible future use.
Installation of the Dual Bus Conversion option is complete.
The Single Bus Conversion option is offered for customers who want to
convert to a Model U1 single bus system. This option provides a drive cage for
seven hot-pluggable drives and I/O board that supports a single Wide-Ultra
SCSI-3 bus and essentially converts the system to a Model U1.
Option Kit Contents
■ Single Bus drive cage
■ Single Bus I/O board
■ Single Bus Quick Installation Instructions
■ Hardware for tower and rack configurations
■ Model and serial labels
Additional Materials Needed
■ Torx T-15 screwdriver
■ Compaq System Configuration Utility
■ Compaq Array Configuration Utility (arrayed systems only)
Preparing the Storage System
Perform the following steps to prepare the ProLiant Storage System /U for
installation of the Single Bus option.
1. Back up all data on all drives in the storage system before beginning the
installation procedure.
2. Perform a normal system shutdown.
3. Turn OFF the server supporting the storage system.
4. Place the storage system in STANDBY.
5. Disconnect the SCSI cables from the storage system.
6. Disconnect the power cord(s) from the storage system.
Rack system:
a. Loosen the two thumbscrews securing the system in the rack.
b. Carefully slide the chassis out of the rack.
c. Remove the 8 screws marked with a
securing the front panel
to the chassis.
d. Carefully slide the drive cage from the chassis.
Drawing No: 223126-001
TROJ036.EPS
Figure 5-10.
Removing the drive cage from a rack system
6. The option kit contains new front panels for both the rack (two piece)
and tower (single piece) models of the storage system. Remove the
existing front panel and select and install the correct new front panel.
7. Carefully slide the Single Bus drive cage into the chassis as far as it will
go. The drive cage is properly seated when the front panel is flush with
the front of the chassis and the screw holes are aligned.
IMPORTANT:
fingers on the side (bottom in rack units) of the drive cage which must engage
corresponding features on the chassis. It may be necessary to “wiggle” the drive
cage slightly in order to properly seat it in the chassis. The units will mate
easily when properly aligned. Do not force the two units together if there is
obvious resistance.
There are two alignment pins on the back and two capture
Part 15 of the Federal Communications Commission (FCC) Rules and
Regulations has established Radio Frequency (RF) emission limits to provide
an interference-free radio frequency spectrum. Many electronic devices,
including computers, generate RF energy incidental to their intended function
and are, therefore, covered by these rules. These rules place computers and
related peripheral devices into two classes, A and B, depending upon their
intended installation. Class A devices are those that may reasonably be
expected to be installed in a business or commercial environment. Class B
devices are those that may reasonably be expected to be installed in a
residential environment (i.e., personal computers). The FCC requires devices in
both classes to bear a label indicating the interference potential of the device as
well as additional operating instructions for the user.
The rating label on the device shows which class (A or B) the equipment falls
into. Class B devices have an FCC ID on the label. Class A devices do not have
an FCC ID on the label. Once the class of the device is determined, refer to the
following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to
correct the interference at personal expense.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
■ Consult the dealer or an experienced radio or television technician for
Modifications
The FCC requires the user to be notified that any changes or modifications
made to this device that are not expressly approved by Compaq Computer
Corporation may void the user's authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to maintain compliance with FCC Rules and
Regulations.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including
interference that may cause undesired operation.
For questions regarding this declaration, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or call (281) 514-3333
To identify this product, refer to the Series number found on the product.
Canadian Notice (Avis Canadien)
Class A Equipment
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
Class B Equipment
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
Products with the CE Marking comply with both the EMC Directive
(89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the
Commission of the European Community.
Compliance with these directives implies conformity to the following European
Norms (in brackets are the equivalent international standards):
The label showing regulatory compliance information is located inside the fan
compartment in the rear of the chassis. To gain access to this label remove the
Fan Array module.
CAUTION:
removing the Fan Array. Failure to observe these instructions could result in
permanent damage to this equipment.
Figure A-1.
See Chapter 4 in this guide for important information about
A discharge of static electricity from a finger or other conductor may damage
printed circuit boards or other static-sensitive devices. This type of damage
may reduce the life expectancy of the device.
Preventing Electrostatic Damage
To prevent electrostatic damage, observe the following precautions:
■ Avoid hand contact by transporting and storing parts in static-safe
containers.
■ Keep electrostatic-sensitive parts in their containers until they arrive at
static-free work stations.
■ Place parts on a grounded surface before removing them from their
container.
■ Avoid touching pins, leads, or circuitry.
■ Make sure you are properly grounded when touching a static-sensitive
component or assembly.
Compaq ProLiant Storage System /U User Guide
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