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NOTICE
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
The software described in this guide is furnished under a license agreement or non disclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective
companies.
1997 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Fastart, Compaq Insight Manager, Systempro, Systempro/LT,
SmartStart, NetFlex, registered United States Patent and Trademark Office.
ProLiant, ProSignia, QVision, and Systempro/XL are trademarks of
Compaq Computer Corporation.
Microsoft is a registered trademark of Microsoft Corporation and Windows and Windows NT
are trademarks of Microsoft Corporation.
Compaq ProLiant Storage System User Guide
Second Edition (March 1997)
Part Number 184352-002
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Contents
About This Guide
How this Guide is Arranged.......................................................................................... vii
Terms............................................................................................................................ viii
Chapter 1
Introduction
Identifying the Contents............................................................................................... 1-2
Features.........................................................................................................................1-2
Options........................................................................................................................ .. 1-4
Fast-Wide Duplexing Option Kit
Compaq Part Number 199614-001 ....................................................................... 1-4
Redundant Power Supply
Compaq Part Number 137889-001 ....................................................................... 1-5
Chapter 2
Configuration Planning
SCSI Controllers........................................................................................................... 2-1
Wide-Ultra SCSI Support.............................................................................................2-1
Hot-Pluggable Drives................................................................................................... 2-4
Hot-Pluggability ...........................................................................................................2-4
SCSI IDs....................................................................................................................... 2-6
Non-Duplexing Systems ....................................................................................... 2-7
Duplexing Systems................................................................................................ 2-8
Site Selection................................................................................................................ 2-9
Status Indicators.................................................................................................... 2-9
Compaq ProLiant Storage System User Guide
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Chapter 3
Installation
Overview ...................................................................................................................... 3-1
Installation Materials.................................................................................................... 3-2
Installing SCSI Controllers in Servers ......................................................................... 3-2
Installing the Fast-Wide Duplexing Option Kit........................................................... 3-3
Connecting the Server to the ProLiant Storage System............................................... 3-3
Non-Duplexing Cable Connection........................................................................3-3
Duplexing Cable Connections............................................................................... 3-6
Installing Hard Drives in the ProLiant Storage System............................................... 3-8
Connecting the Power................................................................................................. 3-11
Redundant Power Supply Option........................................................................3-12
Configuring the ProLiant Storage System.................................................................. 3-14
System Configuration from the Hard Drive........................................................3-14
System Configuration from the CD .................................................................... 3-15
Create System Configuration Diskettes.............................................................. 3-17
Chapter 4
Operating Information
Status Indicators ........................................................................................................... 4-1
Front Bezel............................................................................................................ 4-1
Redundant Power Supply...................................................................................... 4-3
Drive Trays............................................................................................................4-4
Indicator Self-Test.................................................................................................4-5
Removing and Replacing Hot-Pluggable Drives .........................................................4-6
Side Access Panel Sensor.............................................................................................4-8
Thermal Tracking Sensor .............................................................................................4-8
Fan Failure Sensors ...................................................................................................... 4-9
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Chapter 5
Maintenance Information
Routine Care................................................................................................................. 5-1
Troubleshooting Hints...........................................................................................5-1
Chapter 6
Option Installation
Redundant Power Supply............................................................................................. 6-1
Duplexing .....................................................................................................................6-1
Tools and Software Needed .................................................................................. 6-1
Installation............................................................................................................. 6-2
Appendix A
Specifications
Specifications............................................................................................................... A-1
Power Cord Set Requirements..................................................................................... A-2
General Requirements.......................................................................................... A-2
Country-Specific Requirements........................................................................... A-3
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage .................................................................................B-1
Grounding Methods......................................................................................................B-1
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Appendix C
Regulatory Compliance Notices
Federal Communications Commission Notice .............................................................C-1
Class A Equipment.......................................................................................................C-1
Canadian Notice....................................................................................................C-2
Avis Canadien .......................................................................................................C-2
Class B Equipment .......................................................................................................C-2
Canadian Notice....................................................................................................C-2
Avis Canadian .......................................................................................................C-3
Modifications................................................................................................................C-3
Cables ...........................................................................................................................C-3
Compliance Statement..................................................................................................C-3
European Union (EU) Notice......................................................................................C-5
Japanese Notice ............................................................................................................C-5
Index
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About This Guide
This user guide provides information for the Compaq ProLiant Storage System
and its applications with the following Compaq servers: ProLiant family,
ProSignia, ProSignia 500, ProSignia VS, ProSignia 300, and Systempro/XL.
How this Guide is Arranged
Chapter 1 - Introduction
Introduces the ProLiant Storage System and lists its features and functions.
Chapter 2 - Configuration Planning
Provides information about various aspects of the storage system and the
servers that control it. Use this chapter to plan your installation and overall
system configuration.
Chapter 3 - Installation
Guides you through the actual installation of your storage system, including its
connection to the various Compaq servers.
Chapter 4 - Operating Information
Provides information about the physical operating functions of the ProLiant
Storage System, including status indicators and replacing hot-pluggable drives.
Chapter 5 - Maintenance Information
Provides troubleshooting information.
Chapter 6 - Option Installation
Provides step-by-step instructions for installing the Fast-Wide Duplexing
Option Kit.
Appendix A - Specifications
Provides physical specifications for the ProLiant Storage System.
Appendix B - Electrostatic Discharge
Suggests ways to prevent electrostatic discharge and the damage it
can cause.
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viii About This Guide
Terms
Throughout this manual references to Fast-SCSI-2 and Fast-Wide SCSI-2 may
be stated simply as Standard SCSI and Wide SCSI, respectively, to help avoid
confusion between these terms.
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vii
About This Guide
This user guide provides information for the Compaq ProLiant Storage System
and its applications with the following Compaq servers: ProLiant family,
ProSignia, ProSignia 500, ProSignia VS, ProSignia 300, and Systempro/XL.
How this Guide is Arranged
Chapter 1 - Introduction
Introduces the ProLiant Storage System and lists its features and functions.
Chapter 2 - Configuration Planning
Provides information about various aspects of the storage system and the
servers that control it. Use this chapter to plan your installation and overall
system configuration.
Chapter 3 - Installation
Guides you through the actual installation of your storage system, including its
connection to the various Compaq servers.
Chapter 4 - Operating Information
Provides information about the physical operating functions of the ProLiant
Storage System, including status indicators and replacing hot-pluggable drives.
Chapter 5 - Maintenance Information
Provides troubleshooting information.
Chapter 6 - Option Installation
Provides step-by-step instructions for installing the Fast-Wide Duplexing
Option Kit.
Appendix A - Specifications
Provides physical specifications for the ProLiant Storage System.
Appendix B - Electrostatic Discharge
Suggests ways to prevent electrostatic discharge and the damage it
can cause.
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viii About This Guide
Terms
Throughout this manual references to Fast-SCSI-2 and Fast-Wide SCSI-2 may
be stated simply as Standard SCSI and Wide SCSI, respectively, to help avoid
confusion between these terms.
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1-1
Chapter 1
Introduction
The ProLiant Storage System is a cost-effective, high performance external
storage system for Compaq server products. The storage system provides up to
30.1 gigabytes of hard drive mass storage using hot-pluggable Fast-Wide
SCSI-2 and Fast-SCSI-2 hard drives. All operating systems will benefit from
the easy to service pluggable drive connection scheme.
NILE2001.AI
Fig 2-1.EPS
Figure 1-1.
ProLiant Storage System
Compaq ProLiant Storage System User Guide
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1-2
Introduction
Identifying The Contents
Your ProLiant Storage System carton includes the following contents:
■ ProLiant Storage System
■ External Wide SCSI to Wide SCSI cable (part number 189646-002)
■ External Wide SCSI to Standard SCSI cable (part number 199629-002)
■ Power Cord
■ This User Guide
■ Compaq Software Support CD or Compaq SmartStart CD
■ "Supports Fast-Wide SCSI-2" label and Read This First card
Features
Listed below are the standard features of the ProLiant Storage System.
■ Hot-Pluggable Drive Capability. This is the ability to add or replace
drives without turning off the power when used with supported
operating systems or an intelligent controller.
■ Supports 16-bit Fast-Wide SCSI-2 (wide SCSI) as well as 8-bit Fast-
SCSI-2 (standard SCSI) hot-pluggable drive trays
■ Seven half-height, 3-1/2 inch hard drive bays supporting up to
30.1 gigabytes of data storage
■ Ability to split the internal wide SCSI bus into two independent buses
using the Fast-Wide Duplexing Option Board
■ Redundant Power Supply available installed or as an upgrade option to
ensure that server access to stored data will not be interrupted due to
power supply failure
■ Two status indicators on the front bezel: Power and Service Required
■ Three status indicators for each drive visible through the front bezel:
On-line, Drive Access and Drive Failure
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1-3
■ Auto SCSI ID select (SCSI ID is automatically set based upon installed
drive location)
■ Drives are accessed through the front bezel
■ Thermal Tracking sensor monitors internal temperature and alerts the
system if overheating occurs
■ Side Access Panel sensor alerts the system if the Side Access Panel is
open
■ Fan Monitoring sensor alerts the system if the fan fails
■ Keylock security provision
■ Three-year parts and labor warranty, on-site where applicable
■ Physical Dimensions
Height: 21.9 inches (55.8 cm)
Depth: 17.3 inches (48.8 cm)
Width: 9.0 inches (22.8 cm)
■ Weight: 37.0 lb. (16.8 Kg) with no hard drives installed
■ 240-Watt Power Supply
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1-4
Introduction
Options
The following options are available for your ProLiant Storage System and may
be obtained from your local Compaq Reseller or Authorized Compaq Service
Provider.
Fast-Wide Duplexing Option Kit
Compaq Part Number 199614-001
Duplexing, or Controller Duplexing, refers to the technique of simultaneously
recording two sets of identical data (duplexing) using two completely separate
data paths. This provides total data protection through data mirroring (RAID
1). Because the entire data path is duplicated, a second SCSI controller, along
with its associated SCSI bus, is required. The two SCSI controllers need not be
in the same server.
A ProLiant Fast-Wide Duplexing Option Kit is available to divide the seven
drive bays on the single wide SCSI bus in the ProLiant Storage System into two
separate wide SCSI buses of four drives and three drives. This enables:
■ Separate controllers to implement advanced fault tolerant data protection
methods
■ Two servers to share the same storage system
The Duplexing Option may be installed by the user or by your Authorized
Compaq Service Provider. Installation instructions for the Duplexing Option
are included in the Fast-Wide Duplexing Option Kit and in Chapter 6 of this
guide.
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1-5
Redundant Power Supply
Compaq Part Number 137889-001
An optional Redundant Power Supply is available to ensure that server access
to stored data will not be interrupted due to power supply failure. The
Redundant Power Supply is a dual power supply with both halves running
simultaneously and independently at approximately one-half power. Should
one half fail, the other automatically assumes the full load.
If a failure occurs in one half of the redundant supply, front bezel indicators
warn of the failure. The storage system continues operating at full capacity
while the user arranges for service at a convenient time.
Installation and replacement of the Redundant Power Supply option must be
performed by a Compaq Authorized Service Provider.
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2-1
Chapter 2
Configuration Planning
The Compaq ProLiant Storage System can be used with a variety of SCSI
controllers, hard drives, and system software.
SCSI Controllers
The ProLiant Storage System can be used with any of the following controllers:
■ Compaq SMART SCSI Array Controller option board
■ Compaq 32-Bit Fast-Wide SCSI-2/E Controller option board
■ Compaq 32-Bit Fast-Wide SCSI-2/P Controller option board
■ Integrated 32-Bit Fast-Wide SCSI-2 Controller in Compaq ProLiant
1500 servers
■ Compaq 32-Bit Fast-SCSI-2 Controller option board
■ Integrated 32-Bit Fast-SCSI-2 Controller in Compaq ProSignia,
ProSignia 500, ProSignia 300, ProSignia VS, ProLiant 1000, 2000,
4000, and Systempro/XL servers.
■ Wide-Ultra SCSI Controller (see Wide-Ultra SCSI Support below)
■ SMART-2 Array Controller
All Compaq Fast-SCSI-2 controllers, including the SMART SCSI Array
Controller, are capable of data transfer rates of 10 megabytes per second. FastWide SCSI-2 controllers are capable of data transfer rates of 20 megabytes per
second.
Wide-Ultra SCSI Support
The ProLiant Storage System /F supports the use of Wide-Ultra SCSI drives
and controllers. However, even with all Wide-Ultra SCSI components (drives,
controllers, and drivers), data transfer will be limited to Fast-Wide SCSI-2 rates
(20 MB/s).
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2-2
Configuration Planning
Most operational features of the ProLiant Storage System depend on the
combination of SCSI controller and system software listed in Table 2-1.
Table 2-1
Features Supported With These Operating Systems and Controllers**
SCSI Controller NetWare Windows NT SCO UNIX OS/2 Banyan
SMART SCSI Array Controller
or
SMART-2 Array Controller
32-Bit Fast-Wide SCSI-2
or
Integrated 32-Bit Fast-Wide SCSI-2
or
Wide-Ultra SCSI Controller
32-Bit Fast-SCSI-2
or
Integrated 32-Bit Fast-SCSI-2
RAID-0
RAID-1
RAID-4
RAID-5
Duplexing
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
RAID-0
RAID-1
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
RAID-0
RAID-1
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
RAID-0
RAID-1
RAID-4
RAID-5
Duplexing
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
RAID-0
RAID-1
RAID-5
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
RAID-0
RAID-1
RAID-5
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
RAID-0
RAID-1
RAID-4
RAID-5
Duplexing
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
Hot-plug drives*
Hot-plug p/s
Hot-plug fans
Indicators
Hot-plug drives*
Hot-plug p/s
Hot-plug fans
Indicators
RAID-4
RAID-5
Duplexing
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
RAID-1
RAID-4
RAID-5
Hot-plug p/s
Hot-plug fans
Indicators
Two 32-Bit Fast-Wide SCSI-2
or
Two 32-Bit Fast-SCSI-2
or
Two Wide-Ultra SCSI Controller
* Several software products are available that support SCO UNIX for data striping, data mirroring, and fault tolerance.
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RAID-1
Duplexing
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
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RAID-0
RAID-1
RAID-5
Duplexing
Hot-plug drives
Hot-plug p/s
Hot-plug fans
Indicators
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Hot-plug p/s
Hot-plug fans
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2-3
*Several software products are available that support SCO UNIX for data
striping, data mirroring and fault tolerance.
Refer to Table 2-2 for the key to the terminology used in Table 2-1.
Table 2-2
Key to Table 2-1 Terminology
Term Definition
RAID-0 Non-fault tolerant data striping
RAID-1 Data mirroring with data striping
RAID-4 Data guarding
RAID-5 Distributed data guarding
Duplexing Mirrored drives attached to independent buses or controllers
Hot-plug Hard drives can be installed or removed without powering down the system
Indicators Drive tray
indicators are supported
Drive Failure
and
On-Line
, and front bezel
Service Required
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2-4
Configuration Planning
Hot-Pluggable Drives
The ProLiant Storage System /F supports these Compaq hot-pluggable drives:
■ 1.6-inch Fast-SCSI-2
■ 1.6-inch Fast-Wide SCSI-2
■ 1.6-inch Wide-Ultra SCSI (see Wide-Ultra SCSI Support later in
this chapter)
■ 1-inch Fast-SCSI-2
■ 1-inch Fast-Wide SCSI-2
■ 1-inch Wide-Ultra SCSI (see Wide-Ultra SCSI Support later in
this chapter)
ProLiant Storage System will accept both 1-inch and 1.6-inch standard height
drives. The drives may be of any storage capacity but must be mounted on
Compaq hot-pluggable drive trays.
Hot-Pluggability
The ProLiant Storage System supports hot-pluggable drives. Under certain
conditions these drives can be removed or installed without turning off the
power to the storage system or the server. This feature eliminates interference
with the operation of the server while replacing drives in some configurations.
In planning your configuration it is important to understand that the hotpluggability feature must also be supported by the operating system and
controller. See Table 2-1.
Hot-pluggable drives in fault-tolerant configurations can be used to replace
failed drives without powering down your system. The data on the failed drive
will be automatically restored on the replacement drive.
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2-5
IMPORTANT:
When using NetWare software drive mirroring, the drive
that contains both the DOS partition used to boot the server and the
NetWare server files should not be hot-plugged. Although the system can
be booted from a drive in the ProLiant Storage System, the DOS partition is
not mirrored by NetWare. Therefore, if a hot-pluggable drive containing
the DOS partition fails, the DOS partition will not be reconstructed from the
mirrored drive. Refer to the SCSI.RDM file on the NetWare Programs From
Compaq diskette for more information. This diskette can be generated
from the Compaq Software Support CD or Compaq SmartStart CD provided
with the ProLiant Storage System.
Hot-pluggable drives can also be used as a means to provide high-capacity
direct access removable media. Systems supporting the "removable media"
must be initialized with all drives in place so that they are recognized and
configured into the list of available devices.
IMPORTANT:
Drives used in a fault-tolerant configuration cannot be
used as removable media data storage. When a drive is removed, the
operating system flags it as failed and will automatically try to rebuild the
lost data from the other configured drives when the failed drive is replaced.
Hot-pluggability features are dependent on operating system or SCSI controller
support. Refer to README files or Release Notes on Compaq-supplied
operating systems for information about hot-pluggability.
CAUTION:
only under certain conditions, basically when both the
On-Line
To prevent loss of data, drives must be removed and replaced
Drive Access
and
indicators are OFF. Refer to "Removing and Replacing HotPluggable Drives" in Chapter 4 of this guide for information about these
conditions
Compaq ProLiant Storage System User Guide
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Configuration Planning
SCSI IDs
All devices on a SCSI bus must have unique identification numbers.
The drives used with the ProLiant Storage System are automatically assigned
SCSI ID numbers depending on the drive bay in which they are installed.
CAUTION:
bay set with a SCSI ID that is already used by another device in the server
if both devices are on the same SCSI bus.
For example: assume that the SCSI controller in the server is connected to
a tape drive (SCSI ID of 1) and a CD-ROM drive (SCSI ID of 6) installed in
the server. If the external port of the same SCSI controller (same SCSI bus)
is connected to a ProLiant Storage System, drives must be installed in the
storage system drive bays with IDs from 2 through 5 to avoid using IDs 1
and 6, the same IDs that have been assigned to the internal SCSI devices
IMPORTANT:
internal (within the server) or in an external storage system, but not both.
A configuration with both internal and external SCSI hard drives requires
more than one single-channel SCSI controller. A multi-channel controller,
such as the Compaq SMART SCSI Array Controller, supports both internal
and external SCSI hard drives on separate SCSI buses.
Server lockups could occur if a drive is installed in a drive
All SCSI hard drives on the same SCSI bus must be either
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Non-Duplexing Systems
For non-duplexing systems the SCSI IDs are assigned as shown in the figure
below.
SCSI ID, 6
SCSI ID, 5
SCSI ID, 4
SCSI ID, 3
SCSI ID, 2
SCSI ID, 1
SCSI ID, 0
Figure 2-1.
NILE3002.AI
Fig 2-2.EPS
SCSI ID Numbers in Non-Duplexing Systems
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Configuration Planning
Duplexing Systems
The ProLiant Fast-Wide Duplexing Option provides a method to divide the
Fast-Wide SCSI-2 bus in the ProLiant Storage System into two separate buses.
Each of the two buses has a unique set of SCSI IDs and must be attached to a
separate SCSI controller or a separate channel of a SMART SCSI Array
Controller.
Dividing the SCSI bus enables the LAN system software to implement
advanced fault tolerance methods such as controller duplexing and data
mirroring. This allows important data to be recovered should a failure occur in
any part of the storage chain.
Another application of dividing the SCSI bus is to permit two servers to share
the same storage system. In this way, two LANs with extended storage
capacity can operate independently without interfering with each other.
If you have installed the Duplexing Option board, the SCSI IDs are assigned as
shown in the figure below.
SCSI ID, 2
SCSI ID, 1
SCSI ID, 0
NILE3003.AI
Fig 2-3.EPS
SCSI ID, 3
SCSI ID, 2
SCSI ID, 1
SCSI ID, 0
Figure 2-2.
SCSI ID Numbers in Duplexing Systems
See Chapter 6 in this guide for instructions for installing the Duplexing Option
in the ProLiant Storage System.
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Site Selection
Choose an installation site with the following features:
■ At least 3 inches (7.6 cm) of clearance at the back of the storage system
for proper ventilation and cable routing.
■ At least 8 inches (20.3 cm) of clearance at the front of the storage
system for access to the hot-pluggable drives.
■ A grounded electrical outlet that is easily accessible and located as near
the storage system as possible.
Status Indicators
The LEDs on the front bezel and drive trays are indicators of conditions in the
ProLiant Storage System. Some of the functions of these indicators require
system software or intelligent controller support. See Tables 4-1 and 4-2 in
Chapter 4, "Operating Information," for definitions of the indicators and details
of the support requirements.
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3-1
Chapter 3
Installation
This section describes the initial installation of a ProLiant Storage System in a
network controlled by any of several Compaq servers. Please review
Chapter 2, "Configuration Planning," in this guide before you begin installation
of a ProLiant Storage System.
Overview
Installation of the ProLiant Storage System involves the following steps:
■ Locate the appropriate equipment needed for the installation.
■ Install a SCSI controller in the server if one is not already installed or
integrated in the server. Follow the instructions included with the
controller for installation of this option.
■ Install the Fast-Wide Duplexing Option in the ProLiant Storage System
if this option is to be used. Follow the instructions included with the
option kit or those in Chapter 6 of this guide for installing this option.
■ Connect the server to the storage system.
■ Install the hard drives in the storage system.
■ Power up the system.
■ Configure the system.
Each of these steps is covered in more detail in the following sections.
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3-2
Installation
Installation Materials
Locate the following materials needed to install the ProLiant Storage System:
■ SCSI Controller if not already installed or integrated in your server (not
provided with the ProLiant Storage System)
■ Hot-pluggable Fast-Wide SCSI-2 or Fast-SCSI-2 drives (not provided
with the ProLiant Storage System)
■ External SCSI Cable (provided with the ProLiant Storage System):
wide SCSI to wide SCSI cable for use with Fast-Wide SCSI-2
controllers, or wide SCSI to standard SCSI adapter cable for use with
Fast-SCSI-2 controllers
■ AC Power Cord (provided with the ProLiant Storage System)
■ Network operating system drivers. For NetWare, see the README
files on the NetWare Programs from Compaq diskette for information on
software support for NetWare. All necessary drivers and software
documentation are included in the Compaq Software Support or
Compaq SmartStart kits provided with the ProLiant Storage System.
Installing SCSI Controllers in Servers
■ If using integrated SCSI controllers, no other installation is necessary.
Proceed to "Connecting the Server to the ProLiant Storage System" later
in this chapter.
■ If installing a SCSI controller option, use the instructions that came with
that option.
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3-3
Installing the Fast-Wide Duplexing
Option Kit
If you are installing the Duplexing option, do it at this time. Refer to Chapter 6,
"Option Installation," for Fast-Wide Duplexing Option Kit installation
instructions.
Connecting the Server to the
ProLiant Storage System
Non-Duplexing Cable Connections
Refer to Table 3-1 to determine the SCSI cable combination required for your
installation.
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Installation
Table 3-1
ProLiant Storage System Cable Requirements
Server SCSI Controller SCSI Cable(s)*
ProLiant 1000, 2000, 4000 Integrated Fast-SCSI-2 Standard SCSI
ProLiant 1500, 4500, 5000 Integrated Fast-Wide SCSI-2 Wide SCSI
ProLiant 800, 2500 Integrated Wide-Ultra-SCSI Wide SCSI
ProSignia VS, 300, 500 Integrated Fast-SCSI-2 Standard SCSI
ProSignia 200 Integrated Wide-Ultra-SCSI Wide SCSI
Systempro/XL Integrated Fast-SCSI-2 Standard SCSI
All 32-Bit Fast-SCSI-2 Standard SCSI
All SMART SCSI Array Standard SCSI + "Y"
All 32-Bit Fast-Wide SCSI-2/E Wide SCSI
All 32-Bit Fast-Wide SCSI-2/P Wide SCSI
All Wide-Ultra SCSI Wide SCSI
All Smart-2/E Array Wide SCSI
All Smart-2/P Array Wide SCSI
* Cable Notes:
Wide SCSI:
Standard SCSI:
"Y":
The 6-ft. external wide SCSI to wide SCSI cable, part number
189646-002, supplied with the ProLiant Storage System. For
connection to a Fast-Wide SCSI-2 or Wide-Ultra SCSI controller.
The 6-ft. external wide SCSI to standard SCSI adapter cable, part
number 199629-002, supplied with the ProLiant Storage System.
Used to adapt the storage system for use with Fast-SCSI-2
controllers.
The Fast-SCSI-2 dual-port breakout adapter "Y" cable furnished with
the SMART SCSI Array Controller. Used to provide two standard external
Fast-SCSI-2 ports from the SMART Controller.
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3-5
IMPORTANT:
All SCSI hard drives on the same SCSI bus must be either
internal (within the server) or in an external storage system, but not both.
A configuration with both internal and external SCSI hard drives requires
more than one single-channel SCSI controller. A multi-channel controller,
such as the Compaq SMART SCSI Array Controller, supports both internal
and external SCSI hard drives on separate SCSI buses.
If you have installed the Fast-Wide Duplexing Option in your ProLiant Storage
System, proceed to the next section, "Duplexing Cable Connections," after you
have completed the cabling described here. If you are not using duplexing, skip
to "Installing Hard Drives in the ProLiant Storage System" later in this chapter.
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Installation
Duplexing Cable Connections
If you have installed the Fast-Wide Duplexing Option Kit, then the cable
connection you made in the previous section applies to the bottom four drive
bays (SCSI IDs 0 through 3) in the ProLiant Storage System. The top three
drive bays are routed to the connector shown in Figure 3-1. These top three
bays are renumbered as SCSI IDs 0 through 2 of a second Fast-Wide SCSI-2
bus (Bus 2). These bays should be attached to a second SCSI controller or the
second bus of a two channel SCSI controller such as the Compaq SMART
SCSI Array Controller.
The same considerations that apply to the first SCSI bus also apply to the
second SCSI bus. SCSI ID numbers can not be duplicated on this bus. They
may, however, duplicate SCSI IDs on the first SCSI bus because the two buses
are completely independent.
NILE3007.AI
3-2.EPS
Figure 3-1.
Bus 1
Routed To
Bottom 4
Drive Bays
SCSI Cable Connections Using the ProLiant
Duplexing Option
Bus 2
Routed To
Top 3 Drive
Bays
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■ If you are using a Fast-Wide SCSI-2 controller:
1. Connect one end of the 6-ft. external wide to wide SCIS cable
included in the Duplexing Option Kit to the Bus 2 SCSI connector
on the back of the storage system. This connector is in position 3
on the connector panel and supports the three upper drive bays.
See Figure 3-1.
2. Connect the other end of the SCSI cable directly to the controller in
the server.
■ If you are using a Fast-SCSI-2 controller:
1. Connect the wide SCSI end of the 6-ft. external wide to standard
SCSI adapter cable included in the Duplexing Option Kit to the Bus
2 SCSI connector on the back of the storage system. This connector
is in position 3 on the connector panel and supports the three upper
drive bays. See Figure 3-1.
2. Connect the other end of the SCSI adapter cable directly to the
controller in the server. Installing Hard Drives in the Proliant
Storage System
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3-8
Installation
Installing Hard Drives in The
ProLiant Storage System
The ProLiant Storage System supports both the Compaq Fast-Wide SCSI-2
(wide SCSI) and Fast-SCSI-2 (standard SCSI) hot-pluggable drives. All
Compaq hot-pluggable drives are properly configured for use in the ProLiant
Storage System and are installed in the same manner as shown below.
CAUTION:
discharge static electricity from your body by touching the front chassis.
This prevents electrostatic discharge from causing interruptions during
operation.
1. Open the front bezel.
Figure 3-2.
Before you remove or install drives, it is advisable to
Opening the Front Bezel
NILE2005.AI
Fig 3-2, 5-2.EPS
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3-9
CAUTION
:
bay that has the same SCSI ID as a device in the server on the same SCSI
bus.
For example: Assume that the SCSI controller is connected to a tape drive
and a CD-ROM drive installed in the server. The tape drive is set to a SCSI
ID of 1 and the CD-ROM drive is set to a SCSI ID of 6. If the external port
of the same SCSI bus is connected to the ProLiant Storage System, drives
can only be installed in storage system drive bays 0, or 2 through 5,
standard, or drive bays 0, 2, or 3, duplexing. This avoids using SCSI IDs
1 and 6 which are already used in the server.
2. Select a drive bay.
CAUTION:
Be very careful when installing a hot-pluggable drive to
ensure that the drive is compatible with the storage system. The wide SCSI
drive trays used in the ProLiant Storage System can be physically damaged if
you attempt to plug them into a storage system that supports only standard
SCSI drive trays. Wide SCSI drive trays are identified with a label and can
be used only in systems that support Fast-Wide SCSI-2. Wide SCSI storage
systems also have a label on the metal panel inside the front bezel
identifying it as a Fast-Wide SCSI-2 device.
Server lockups could occur if a drive is installed into a drive
A label has been supplied with your new ProLiant Storage System identifying it
as a Fast-Wide SCSI-2 device. You may want to display this label in a
prominent place as a helpful reminder that this storage system can accept wide
SCSI drive trays.
NOTE:
To verify that your storage system will accept wide SCSI drive trays,
check the serial number of the storage system. If the 5th, 6th, and 7th characters
in the storage system serial number are HNM, the storage system is a Fast-Wide
SCSI-2 device and will accept both the standard and the wide SCSI drive trays.
Example: xxxxHNMxxxxx.
The serial number tag is located on the back panel of the storage system.
1. Install the drive as shown below.
a) Open both latches all the way
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Installation
b) Slide the drive into a vacant drive slot as far as it will go.
c) Close both latches against the front of the drive. Levers on each
latch should catch behind the metal lip, drawing the drive into
position and securing it in place.
IMPORTANT:
the tray is properly seated. If you are able to remove the drive without
releasing the latches, open the latches all the way and try again to seat the
drive, ensuring that the levers engage the front panel and pull the drive into
position.
After installing, pull on the drive (not the latches) to see if
Ejector lever must latch
behind the front panel
of the unit.
Figure 3-3.
2
NILE3006.AI, 3-4.EPS
Installing Hard Drives in a ProLiant Storage System
2
1
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3-11
Connecting the Power
NOTE:
If your ProLiant Storage System is equipped with a Redundant Power
Supply, refer to "Redundant Power Supply Option" on the next page.
CAUTION:
Ensure that the voltage select switch is in the proper position
(115 VAC or 230 VAC). Failure to select the correct voltage will result in
damage to the equipment.
1. Set the AC Voltage Selector Switch to the correct local AC mains power
voltage (115 or 230 V).
2. Install the power cable on the storage system as shown below.
NILE3008.AI, FIG3-5.EPS
115v
Figure 3-4.
WARNING:
equipment, do not disable the power cord grounding feature. This
equipment is designed to be connected to a grounded (earthed) power
outlet. The grounding plug is an important safety feature.
Connecting the Power Cable
To reduce the risk of electric shock or damage to your
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Installation
CAUTION:
Be sure that the power outlet you plug your power cord into
is easily accessible and located as close to the equipment operator as
possible. When you need to disconnect power to the equipment, be sure
to unplug the power cord from the power outlet.
3. Plug the power cable into a grounded electrical outlet.
4. Turn ON the power switch on the ProLiant Storage System and then the
server.
Redundant Power Supply Option
The Redundant Power Supply option has an automatic ranging feature that
internally matches the input voltage when the power cable is connected to the
ProLiant Storage System. An LED replaces the voltage selector switch on the
ProLiant Storage System back panel. This LED changes from green to amber
to indicate a failure in the power supply while still supplying power to the
storage system.
1. If your storage system is equiped with a Redundant Power Supply,
install the power cable as shown below.
NILE3039.AI, 3-6.EPS
Figure 3-5.
Connecting the Power Cable to the Redundant Power Supply
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3-13
WARNING:
To reduce the risk of electric shock or damage to your
equipment, do not disable the power cord grounding feature. This
equipment is designed to be connected to a grounded (earthed) power
outlet. The grounding plug is an important safety feature.
CAUTION:
Be sure that the power outlet you plug your power cord into
is easily accessible and located as close to the equipment operator as
possible. When you need to disconnect power to the equipment, be sure to
unplug the power cord from the power outlet.
2. Plug the power cable into a grounded electrical outlet.
3. Turn ON the power switch on the ProLiant Storage System.
4. Turn ON the power switch on the server.
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3-14
Installation
Configuring the ProLiant Storage
System
Run the Compaq System Configuration Utility on your server to:
■ Verify that the new SCSI IDs are recognized and configured for your
system
■ Verify the controller configuration
The Compaq System Configuration Utility is included on the Compaq Support
Software CD for Compaq Server Products or the Compaq SmartStart CD. One
of these software packages is supplied with the ProLiant Storage System. The
utility may be run in one of the following ways:
■ Directly from the hard drive if the utility was previously installed in the
System partition
■ Directly from the CD if the server supports a bootable CD-ROM drive
■ From diskettes created from the CD on any system
Each of these methods is explained below.
System Configuration from the Hard Drive
Use these instructions to run the Compaq System Configuration Utility if your
server has had this utility previously installed in the System partition on the
boot drive.
1. Boot the server normally (warm or power down boot).
2. Press F10 when the white square cursor is in the upper right-hand corner
of the screen. Be ready, this cursor is only present for about 2 seconds
during boot.
3. Select the menu items to configure the hardware.
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3-15
4. Select the option to review the hardware settings.
5. Select the option to view or edit details.
6. Locate the SCSI controllers and verify that the installed drives are
displayed.
7. If you are using a Compaq SMART SCSI Array Controller you should
verify the logical drive configuration, paying special attention to the
selected fault tolerance method. For this configuration information,
refer to:
❏ the README files or Release Notes for Compaq supplied operating
systems
❏ your software documentation for other operating systems
❏ the Compaq SMART SCSI Array Controller User Guide
8. Select "Save the configuration and exit."
The utility will configure your system to recognize any new controllers and
devices. Reboot your system normally to begin using the added disk space on
the ProLiant Storage System.
System Configuration from the CD
Use these instructions to run the Compaq System Configuration Utility if your
server:
■ has not had this utility previously installed on the boot drive
■ has a bootable CD-ROM drive
To run the System Configuration Utility directly from the Support Software CD
or SmartStart CD (the first CD, labeled "SmartStart," as part of the set of CDs
in the SmartStart software package) included with the ProLiant Storage System:
1. Be sure all new hard drives are in place and the storage system is turned
ON.
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Installation
2. Boot the server from the CD.
3. Select "Run the System Configuration Utility" (Support Software CD)
or Select "Non-SmartStart Setup" then "Configure Hardware"
(SmartStart CD)
4. Select the menu items to configure the hardware.
5. Select the option to review the hardware settings.
6. Select the option to view or edit details.
7. Locate the SCSI controllers and verify that the installed drives are
displayed.
8. If you are using a Compaq SMART SCSI Array Controller you should
verify the logical drive configuration, paying special attention to the
selected fault tolerance method. For this configuration information,
refer to:
❏ the README files or Release Notes for Compaq supplied operating
systems
❏ your software documentation for other operating systems
❏ the Compaq SMART SCSI Array Controller User Guide
9. Select "Save the configuration and exit."
The utility will configure the system to recognize any new controllers and
devices. Reboot your system normally to begin using the added disk space on
the ProLiant Storage System.
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3-17
Create System
Configuration Diskettes
Use these instructions to run the Compaq System Configuration Utility if your
server:
■ has not had this utility previously installed on the boot
■ drivedoes not have a bootable CD-ROM drive
To create and use System Configuration Utility diskettes from the Support
Software CD or SmartStart CD (the first CD, labeled "SmartStart," as part of
the set of CDs in the SmartStart software package) included with the ProLiant
Storage System:
1. Boot a CD server or workstation from the Support Software CD and
select "Create Support Software Diskettes from CD,"
or
Boot a CD server or workstation from the SmartStart CD and select
"Non-SmartStart Setup," then "Create Support Software Diskettes from
CD,"
or
Run the PB.EXE file from a Windows 3.1 or Windows NT system.
2. From Product Builder select "Tool Box" ➪ "System Utilities" ➪
"Compaq System Configuration Diskettes."
3. The program will prompt you to insert two pre-formatted diskettes and
will supply labeling information while the two System Configuration
diskettes are created.
4. Be sure all new hard drives are in place and the storage system is turned
ON.
5. Boot the server supporting the ProLiant Storage System with the first
System Configuration Utilities diskette.
6. Select the menu items to configure the hardware.
7. Select the option to review the hardware settings.
8. Select the option to view or edit details.
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Installation
9. Locate the SCSI controllers and verify that the installed drives are
displayed.
10. If you are using a Compaq SMART SCSI Array Controller you should
verify the logical drive configuration, paying special attention to the
selected fault tolerance method. For this configuration information,
refer to:
❏ the README files or Release Notes for Compaq supplied operating
systems
or
❏ your software documentation for other operating systems
or
❏ the Compaq SMART SCSI Array Controller User Guide
11. Select "Save the configuration and exit."
The utility will configure your system to recognize any new controllers and
devices. Reboot your system normally to begin using the added disk space on
the ProLiant Storage System.
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4-1
Chapter 4
Operating Information
This section describes the operational features of the ProLiant Storage System.
Status Indicators
The ProLiant Storage System has LED status indicators located in several
areas. They are used to indicate the operational status of the various subsystems within the storage system, such as the power supply and hard drives.
Front Bezel
The front bezel indicators are shown in Figure 4-1. Table 4-1 defines each
indicator state. Some of the indicator states described in Table 4-1 require
support from the operating system or an intelligent SCSI controller.
4-1.EPS
Figure 4-1.
Power
Service Required
Front Bezel Indicators
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Operating Information
Table 4-1
Front Bezel Indicator Definitions
Indicator OFF GREEN AMBER
Power is OFF Power is ON Power is ON but redundant power
Power
supply indicates a failure
Service Required
* Requires system software or intelligent controller support
No failures -- 1. A drive has failed*
or
2. A fan has failed
3. Overheating detected
4. Cover open
5. A drive which was installed in a fault
-tolerant configuration was removed.*
or
6. A Redundant Power Supply has
failed if the Redundant Power Supply
option is installed.
or
or
or
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A
4-3
Redundant Power Supply
A ProLiant Storage System equipped with a Redundant Power Supply has an
LED indicator on the back panel. Figure 4-2 shows the location and Table 4-2
defines the states of this indicator.
NILE3040.AI, 4-2.EPS
LED
Figure 4-2.
Redundant Power Supply LED Indicator on the Back Panel
Table 4-2
Redundant Power Supply Indicator Definitions
Indicator Color Meaning
Green Power Supply is operating normally
mber One of the two internal redundant supplies has failed
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4-4
Operating Information
Drive Trays
CAUTION:
If the system is equipped with a Redundant Power Supply and
the Power Indicator on the front bezel changes to amber, immediately
inspect the LED indicator on the rear of the storage system. If this indicator
has changed from green to amber the power supply is now operating in a
non-redundant mode. Call your local Authorized Service Provider to have
your power supply replaced. Long-term operation of the power supply in
this mode may cause total power supply failure and result in loss of data.
Each of the wide SCSI and standard SCSI hot-pluggable drive trays indicate the
status of the individual drive. The indicators for all drives are visible through
the window in the front bezel. Figure 4-3 shows these indicators and Table 4-3
defines the various states of each.
4-3.EPS
Figure 4-3.
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Drive Tray Indicators
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4-5
Table 4-3
Drive Tray Indicator Definitions
Indicator OFF ON Blinking
On-Line*
Drive Access
Drive Failure*
* Requires system software or intelligent controller support
Indicator Self-Test
When the ProLiant Storage System is first powered on, or when a new drive is
plugged in, the drive tray indicators turn on one at a time, from left to right.
Then they all turn off at the same time. This informs the user that the lights are
working. Also, when first powered on, the front bezel Service Required
indicator turns on and off.
The drive is inactive
The drive is not
being accessed
No failure
The drive is configured and
recognized by the operating
system or intelligent
controller
The drive is being accessed --
The drive has failed and is
ready for removal and
replacement
Volume
reconstruction is
under way
--
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4-6
Operating Information
Removing and Replacing
Hot-Pluggable Drives
Hot-pluggable drives can be replaced in the ProLiant Storage System while the
power is on if the operating system supports this feature. However, to prevent
loss of data or server lockup, hot-pluggable drives should be removed only
when both the On-Line and Drive Access drive tray indicators are OFF.
This is especially important when replacing a failed drive in a fault-tolerant
configuration. If these conditions are not met, the data may not be
reconstructed on the replacement drive.
CAUTION:
a failed drive in a fault-tolerant configuration may result in loss of data.
See Figure 4-4 on the next page where the proper conditions for removing
drives are illustrated.
Refer to the hot-pluggable hard drive support section of your operating system
or SMART SCSI Array Controller documentation for descriptions of how the
operating system supports hot-pluggability and the ProLiant Storage System
status indicators.
WARNING:
allow the hot-pluggable drives to cool before touching any metallic
surfaces.
CAUTION:
discharge the static electricity from your body by touching the front
chassis. This prevents electrostatic discharge from causing interruptions
during operation.
Failure to observe these indicator conditions when replacing
To reduce the risk of personal injury from hot surfaces,
Before you remove or install drives, it is advisable to
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4-4.EPS
Drive Indicators
OK to remove drive if not part
of fault-tolerant configuration
OK to remove failed drive
DO NOT remove drive
DO NOT remove drive
DO NOT remove drive
OFF ON
Figure 4-4.
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DO NOT remove drive
Hot-Pluggable Drive Replacement Conditions
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4-8
Operating Information
Side Access Panel Sensor
The ProLiant Storage System includes a sensor to detect the absence of the Side
Access Panel. This feature reports the condition to the system software and
turns on the Service Required indicator on the front bezel, but does not interrupt
operation of the storage system.
The flow of air through the ProLiant Storage System is critical to adequate
cooling. If the Side Access Panel is removed, the air flow is disturbed and
overheating could occur.
CAUTION:
Storage System is operating to ensure proper cooling in the system.
The Side Access Panel must be installed when the ProLiant
Thermal Tracking Sensor
The ProLiant Storage System includes a temperature sensor to detect internal
overheating. This feature reports the condition to the system software and
turns on the Service Required indicator on the front bezel but does not interrupt
operation of the storage system.
CAUTION:
overheated could result in the loss of data or damage to the hard drives.
Continued operation of the ProLiant Storage System while
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4-9
Fan Failure Sensors
The ProLiant Storage System includes fan monitor sensors to detect a fan
failure. This feature reports the condition to the system software and turns on
the Service Required indicator on the front bezel but does not interrupt
operation of the storage system. When a fan failure is detected, your operating
system may shut down the drives after a pre-defined delay time. Check the
documentation for your operating system for the reaction of your system to fan
failures.
CAUTION:
Continued operation of the ProLiant Storage System after the
fan has failed could result in the loss of data or damage to the hard drives.
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5-1
Chapter 5
Maintenance Information
Routine Care
To maintain the condition and performance of the ProLiant Storage System:
1. Keep liquids away from the unit.
2. Wipe the exterior with a soft, damp cloth as needed. Using cleaning
products may discolor or mar the finish.
3. Occasionally clean the air vents on the front and back of the unit. Lint
and other foreign matter can block the vents and limit the airflow.
CAUTION: The Side Access Panel must be installed when the unit is
operating to ensure proper cooling in the system.
Troubleshooting Hints
If the front bezel Service Required light is on, run the Compaq Insight Manager
to determine the reason for this alert.
Figure 5-1.
Service Required Indicator
Service Required
NILE3042.AI
5-1.EPS
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Maintenance Information
If you do not have Compaq Insight Manager, use the following procedure:
■ Drive Failure indicator
Check the drive tray indicators for a Drive Failure indication. See
Figure 5-2. These are visible through the lens in the front bezel. If the
Drive Failure indicator on one of the drive trays is illuminated, that
drive has failed.
WARNING: To reduce the risk of personal injury from hot metallic
surfaces, handle the drives only by the plastic latches.
Open the front bezel and replace the failed drive. If your operating system or
SMART Controller supports hot-pluggable drives, do not turn off power to the
unit. Refer to "Removing and Replacing Hot-Pluggable Drives" in Chapter 4.
CAUTION: Remove a drive only if the drive tray
ON and the
observe these indicator conditions when replacing a failed drive in a faulttolerant configuration may result in loss of data.
5-2.EPS
Figure 5-2.
Drive Access
Drive Failure Indicator
and
On-Line
Drive Failure
indicator is
indicators are OFF. Failure to
Drive Failure
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CAUTION: Replace any failed drives as soon as possible. If fault
protection such as mirroring or duplexing is being used, data protection
will be reduced until the failed drive is replaced and restored.
Consult your operating system software documentation to find out how to
restore data to the replacement drive. If using NetWare refer to the README
files on the NetWare Programs from Compaq diskette for information about
recovering from a drive failure or adding additional drives without affecting
network operation. This diskette may be generated from the Compaq Support
Software CD or Compaq SmartStart CD included with the ProLiant Storage
System.
If no Drive Failure indicator is on, then the problem may be one of the
following:
■ Side Access Panel open
Check the Side Access Panel to ensure it is fully closed and seated.
■ Redundant Power Supply failure
Check the Power indicator on the front bezel. If it is amber, a failure
has occurred in the optional redundant power supply. Contact an
Authorized Compaq Service Provider for service or replacement.
■ Cooling fan failure
Check the rear fan by feeling for air flow near the fan grill at the back of
the storage system. If the fan is not running, contact an Authorized
Compaq Service Provider.
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Maintenance Information
NILE3012.AI
FIG5-3.EPS
Cooling Fan
Cooling Fan Location
Figure 5-3.
■ Overheating
Ensure that the ambient temperature of the room does not exceed
40° C (104° F).
■ Improper drive removal
Check the installed hard drives to verify that all drives are present. It is
possible that a drive was inadvertently removed from a fault tolerant
configuration.
■ Plenum Fan failure
The plenum fan is located internally and proper operation may not be
easily verified. If all of the other conditions have been investigated and
the problem persists, contact an Authorized Compaq Service Provider
for assistance.
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6-1
Chapter 6
Option Installation
The ProLiant Storage System supports two optional features:
■ Redundant Power Supply
■ Duplexing
This chapter outlines the steps necessary to install these options.
Redundant Power Supply
The Redundant Power Supply offers additional protection against data loss due
to power supply failure by providing two supplies running simultaneously
within a single chassis. However, due to the potentially hazardous voltages
involved, this option may only be installed by an Authorized Compaq Service
Provider.
Duplexing
Duplexing allows the seven hot-pluggable drive bays to be controlled by two
separate SCSI controllers by splitting the drive bay Backplane into two separate
Fast-Wide SCSI-2 buses. Follow these instructions to install the Fast-Wide
Duplexing Option Kit.
Tools and Software Needed
The following items will be required for installation of a Fast-Wide Duplexing
Option Kit.
■ Torx T-15 screwdriver or 3/16" flat-bladed screwdriver
■ 3/16" nut driver
■ Latest version of Compaq Diagnostics and System Configuration Utility.
These are available on the Compaq Support Software CD or Compaq
SmartStart CD included with the ProLiant Storage System.
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6-2
Option Installation
Installation
Follow the steps outlined below to install the Duplexing Option Kit in your
ProLiant Storage System.
1. Back up all data on all drives in the storage system before beginning the
installation procedure.
2. Perform a normal system shutdown.
3. Turn OFF the server supporting the storage system.
4. Turn OFF the storage system.
5. Disconnect the external SCSI cable from the storage system.
6. Disconnect the AC mains power cord from the AC outlet, then from the
storage system.
7. If a new SCSI controller is to be added to a server to support the upper
three hot-pluggable drive bays in the storage system, install this
controller at this time. Refer to the documentation supplied with the
option board for instructions on installing the controller in your server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow
the hot-pluggable drives and internal system components to cool before
touching.
8. Remove the Side Access Panel.
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NILE3101.AI
6A-1.EPS
Figure 6-1.
Removing the Side Access Panel
9. Remove the brace.
6-2.EPS
Figure 6-2.
Removing the Brace
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6-4
Option Installation
10. Locate the Pass-through board on the Backplane and carefully remove it.
This is best accomplished by alternately pulling each end of the Passthrough board straight out a little at a time until all pins are out of the
sockets. Be careful not to bend the connector pins on the back of the
Pass-through board. Protect the Pass-through board from damage and
store it in a safe place. It may be needed in the future if the Duplexing
Option is removed from your ProLiant Storage System.
6-3.EPS
Backplane
Pass-through
Board
Figure 6-3.
Removing the Pass-Through Board from the
ProLiant Storage System Backplane
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6-5
11. Locate the plastic standoff in the Duplexing Option Kit and install it in
the appropriate hole on the drive cage Backplane. See Figure 6-4.
6-4.EPS
Standoff
Backplane
Board
Figure 6-4.
Installing the Standoff
12. Orient the Duplexing board as shown in Figure 6-5. Install it onto the
Backplane by carefully aligning the double rows of pins on the board
with the mating sockets on the Backplane as in Figure 6-6. Be sure to
observe the locations of the keying pins and align the plastic standoff
with its mating hole in the Duplexing board. Gently but firmly press the
board onto the Backplane as far as it will go. The standoff will snap into
place in the Duplexing board.
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6-6
Option Installation
Backplane
Duplexing Board
nile3204.AI
6-4.EPS
Board
Figure 6-5.
Figure 6-6.
Installing the Duplexing Option Board
Keys
6-6.EPS
Aligning the Pins on the Duplexing Option Board
Align All Pins
Carefully
NOTE: To remove the Duplexing Option Board at any time, squeeze the protruding
tabs on the plastic standoff to allow it to slip through the hole as the board is gently
pulled away from the backplane.
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6-7
nile3206.AI
6-6.EPS
Figure 6-7.
Removing the Duplexing Option Board
13. Locate the connector panel on the back of the storage system.
6-8.EPS
Connector
Panel
Figure 6-8.
Locating the Connector Panel
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6-8
Option Installation
14. Remove the cover from position 3 in the connector panel on the back of
the storage system. Skipping the second location allows more room for
working with the external SCSI cables on the back of the storage
system.
NILE3208.AI
6-9.EPS
Figure 6-9.
Removing the Blank Connector Hole Cover
15. Locate the SCSI ribbon cable, part number 199595-002, supplied in the
Duplexing Option Kit. Orient the external connector (with the mounting
flange) like the SCSI connector already installed in position 1 on the
connector panel. Secure the connector in the uncovered hole in position
3 using the two threaded screwlocks provided with the Duplexing
Option Kit. See Figure 6-10.
CAUTION: Be careful when tightening the screwlocks with a nut driver.
They may be damaged if over-tightened. The screw threads have been
treated with a thread-locking compound, so only moderate tightening is
necessary.
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NILE3209.AI
6-10.EPS
Figure 6-10.
Attaching the SCSI Cable to the Connector Panel
Plug the other end of the SCSI ribbon cable into the connector on the
Duplexing Option Board.
6-11.EPS
Figure 6-11.
Connecting the Duplexing Option Board
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6-10
Option Installation
17. Replace the brace.
6-12.EPS
Figure 6-12.
Replacing the Brace
CAUTION: The Side Access Panel must be installed when the unit is
operating to ensure proper cooling in the ProLiant Storage System.
18. Replace the Side Access Panel.
NILE3210.AI
6-10.EPS
Figure 6-13.
Replacing the Side Access Panel
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6-11
19. To complete the installation of the Fast-Wide Duplexing Option Kit
proceed to "Connecting the Server to the ProLiant Storage System" in
Chapter 3.
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A-1
Appendix A
Specifications
Table Subhead Table Subhead Table Subhead
Dimensions (including foot)
Height
Depth
Width
Weight 37.0 lb 16.8 kg
LED indicators on front panel Power
LED indicators for each drive tray Online
Input Mains Requirements
Rated Input Voltage
Rated Frequency
Rated Input Current
Table A-1
ProLiant Storage System Specifications
21.9 in
17.3 in
9.0 in
Service Required
Drive Access
Drive Failure
100-120/220-240 V
50-60 Hz
6 /3 A
55.9 cm
48.8 cm
22.8 cm
100-120/220-240 V
50-60 Hz
6 /3 A
Input Power 330 watts* 330 watts*
Heat Dissipation (max) 1126 Btu/hr* 1126 Btu/hr*
Temperature Range
Operating
Shipping
Relative Humidity (noncondensing)
Operating
Nonoperating
50° to 104° F
-22° to 140° F
20%
to 80%
5% to 90%
10° to 40° C
-30° to 60° C
20%
to 80%
5% to 90%
Compaq ProLiant Storage System User Guide
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A-2
Specifications
* Input Power and Heat Dissipation specifications are maximum values and
apply to worst-case conditions at full rated power supply load. The power/heat
dissipation for your installation will vary depending on the equipment
configuration.
Power Cord Set Requirements
The power cord set (appliance coupler, flexible cord, and wall plug) supplied
with your ProLiant Storage System meets the requirements for use in the
country where you purchased your equipment.Power cord sets for use in other
countries must meet the requirements of the country where you use the
ProLiant Storage System. For more information on power cord set
requirements, contact your Authorized Compaq Dealer.
General Requirements
The requirements listed below are applicable to all countries:
1. The length of the power cord set must be at least 6 feet (1.8 m) and a
maximum of 15 feet (3.0 m).
2. All power cord sets must be approved by an accredited agency
responsible for evaluation in the country where the power cord set will
be used.
3. The power cord set must have a minimum current capacity of 10A and a
nominal voltage rating of 125 or 250 volts AC, as required by each
country’s power system.
4. The appliance coupler must meet the mechanical configuration of an EN
60 320/IEC 320 Standard Sheet C13 connector, for mating with
appliance inlet on the storage system.
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A-3
Country-Specific Requirements
Table A-2
Power Cord Set Requirements - By Country
Country Accredited Agency Applicable Note
Australia EANSW 1
Austria OVE 1
Belgium CEBC 1
Canada CSA 2
Denmark DEMKO 1
Finland SETI 1
France UTE 1
Germany VDE 1
Italy IMQ 1
Japan JIS 3
Norway NEMKO 1
Sweden SEMKO 1
Switzerland SEV 1
United Kingdom BSI 1
United States UL 2
Notes:
1. Flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm
2
conductor size. Power cord set fittings (appliance coupler and wall plug) must
bear the certification mark of the agency responsible for evaluation in the
country where it will be used.
2. Flexible cord must be Type SJT or equivalent, No. 18 AWG, 3-conductor. Wall
plug must be a two-pole grounding type with a NEMA 5-15P (15A, 125V) or
NEMA 6-15P (15A 250V) configuration.
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A-4
Specifications
3. Appliance coupler, flexible cord, and wall plug must bear a "T" mark and
registration number in accordance with the Japanese Dentori Law. Flexible
cord must be Type VCT or VCTF, 3-conductor, 0.75mm
plug must be a two-pole grounding type with a Japanese Industrial Standard
C8303 (15A, 125V) configuration.
2
conductor size. Wall
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B-1
Appendix B
Electrostatic Discharge
A discharge of static electricity from a finger or other conductor may damage
printed circuit boards or other static-sensitive devices. This type of damage
may reduce the life expectancy of the device.
Preventing Electrostatic Damage
To prevent electrostatic damage, observe the following precautions:
■ Avoid hand contact by transporting and storing parts in static-safe
containers
■ Keep electrostatic-sensitive parts in their containers until they arrive at
static-free work stations.
■ Place parts on a grounded surface before removing them from their
container.
■ Avoid touching pins, leads, or circuitry.
■ Always be properly grounded when touching a static-sensitive
component or assembly
Grounding Methods
There are several methods for grounding. Use one or more of the following
measures when handling or installing electrostatic-sensitive parts:
■ Use a wrist strap connected by a ground cord to a grounded workstation
or the computer chassis. Wrist straps are flexible straps with a minimum
of 1 megohm +/- 10 percent resistance in the ground cords.
■ Use heel straps, toe straps, or bootstraps at standing workstations. Wear
the straps on both feet when standing on conductive floors or dissipating
floor mats.
■ Use conductive field service tools.
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Electrostatic Discharge
■ Use a portable field service kit with a folding static-dissipating work
mat.
If you do not have any of the suggested equipment for proper grounding, have
an Authorized Compaq Service Provider install the part.
Note: For additional information on static electricity, or assistance with the
installation of this product, contact your Authorized Compaq Service Provider or
refer to the Maintenance and Service Guide
.
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C-1
Appendix C
Regulatory Compliance Notices
Federal Communications
Commission Notice
Part 15 of the Federal Communications Commission (FCC) Rules and
Regulations has established Radio Frequency (RF) emission limits to provide
an interference-free radio frequency spectrum. Many electronic devices,
including computers, generate RF energy incidental to their intended function
and are, therefore, covered by these rules. These rules place computers and
related peripheral devices into two classes, A and B, depending upon their
intended installation. Class A devices are those that may reasonably be
expected to be installed in a business or commercial environment. Class B
devices are those that may reasonably be expected to be installed in a
residential environment (i.e., personal computers). The FCC requires devices in
both classes to bear a label indicating the interference potential of the device as
well as additional operating instructions for the user.
The rating label on the device shows which class (A or B) the equipment falls
into. Class B devices have an FCC ID on the label. Class A devices do not have
an FCC ID on the label. Once the class of the device is determined, refer to the
following corresponding statement.
Class A Equipment
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to
correct the interference at personal expense.
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C-2
Regulatory Compliance Notices
Canadian Notice
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Avis Canadien
Cet appareil numérique de la classe A respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
Class B Equipment
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that to
■ Consult the dealer or an experienced radio or television technician for
Canadian Notice
This Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
which the receiver is connected.
help.
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C-3
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les exigences du
Règlement sur le matériel brouilleur du Canada.
Modifications
The FCC requires the user to be notified that any changes or modifications
made to this device that are not expressly approved by Compaq Computer
Corporation may void the user's authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic
RFI/EMI connector hoods in order to maintain compliance with FCC Rules and
Regulations.
Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
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C-4
Regulatory Compliance Notices
European Union (EU) Notice
Products with the CE Marking comply with both the EMC Directive
(89/336/EEC) and the Low Voltage Directive (73/23/EEC) issued by the
Commission of the European Community.
Compliance with these directives implies conformity to the following European
Norms (in brackets are the equivalent international standards):
■ EN 55022 (CISPR 22) - Electromagnetic Interference
■ EN 50082-1 (IEC 801-2, IEC 801-3, IEC 801-4) - Electromagnetic
Immunity
■ EN 60950 (IEC 950) - Product Safety
Japanese Notice
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I-1
Duplexing continued
Index
A
removing the board 6-6
systems 2-8
Air flow requirements 4-7
C
Cabling
connections for duplexing 3-6
connections for non-duplexing
3-3
Internal/External SCSI ribbon
cable 6-7
power connection to Redundant
power Supply 3-12
power connection to Storage
System 3-11
Storage System requirements
3-4
Care of the Storage System 5-1
CD, system configuration from 3-15
Configuration
planning 2-1
Storage Sytem 3-14
Controllers, SCSI 2-3
E
Electrostatic discharge B-1
F
Fan failure 5-3
Fan failure sensor 4-7
Fault tolerant configurations as a
function of OS and SCSI
controllers 2-2
Features of the Storage System 1-2,
2-2, 4-1
Front bezel, opening 3-8
G
Grounding to prevent electrostatic
discharge B-1
H
D
Data protection 1-3
Disk drives, See Hard drives
Drive bays, numbering 3-6
Drive failure indicator 5-2
Drive tray indicators 4-4
Duplexing
cable connections 3-6
option kit 1-3, 3-3
option kit installation 6-1
orienting the duplexing board 6-5
Hard drive
installation in Storage System
3-8
system configuration with 3-14
Hot-pluggable
drive tray indicator lights 4-4
drives, removing and replacing
4-5
drives supported 2-3
Hot-pluggable drives compatible with
Storage System 2-4
Compaq ProLiant Storage System User Guide
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-2
Index
I
ID numbers for SCSI
duplexing 2-8
non-duplexing 2-7
Indicators, See Status Indicators
Installation
hard drives 3-8
duplexing 6-1
Redundant Power Supply 6-1
overview 3-1
site selection 2-9
SCSI controllers in server 3-2
Insight Manager 5-1
Introduction to the ProLiant Storage
System 1-1
M
Maintenance information 5-1
N
Non-duplexing systems 2-7
O
Opening the front bezel 3-8
Operational features of the Storage
System 4-1
Options
duplexing 2-8, 3-3
Duplexing Option Kit installation
6-1
Redundant Power Supply 3-12
Redundant Power Supply
installation 6-1
storage system 1-3
P
Plenum fan 5-3
Power connection
to Redundant Power Supply 3-12
to Storage System 3-11
Power cord set requirements A-2
R
RAID, fault tolerence options 2-2
Redundant Power Supply
description 1-3
power connection 3-12
status indicator lights 4-3
S
Safety
installation of Redundant Power
Supply 6-1
SCSI
cable requirements 3-4
controller used with Storage
System 2-2
IDs 2-6
IDs in duplexing system 2-8
IDs in non-duplexing systems
2-7
controller installation in servers
3-2
Self-test, indicators 4-5
Sensors
fan failure 4-7
side access panel 4-7, 5-3
thermal tracking 4-7
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Index
Comments:
Page 78
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I-3
Side Access Panel
removing 6-2
replacing 6-9
sensor 4-7, 5-3
Site selection 2-9
SMART SCSI Array 2-6
SmartStart
creating System Configuration
Utility diskettes from 3-17
running System Configuration
Utility from 3-14
Specifications for the Storage System
A-1
Standard features of the Storage
System 1-2
Standoff, installing in backplane 6-4
Status indicator
drive access 4-4, 4-5
drive failure 4-4, 5-2
drive tray 4-4, 4-6
front bezel 4-2
on line 4-4, 4-5
redundant power supply 4-3
self test 4-5
service required 4-2, 5-1
Storage System
cabling requirements 3-4
care and maintenance 5-1
configuration 3-14
hard drive installation 3-8
introduction 1-1
operational features 4-1
specifications A-1
status indicators 4-1
Switches
voltage selection 3-11
System Configuration Utility
diskettes created from CD 3-17
running from hard drive 3-14
running from CD 3-15
T
Thermal tracking sensor 4-7
Tools needed for installing options
6-1
Troubleshooting
air flow 4-7, 5-3
drive failure 5-2
drive tray indicators 4-4
fan failure 4-7, 5-3
plenum fan 5-3
Redundant Power Supply 5-3
service required 5-1
status indicators 4-1
thermal sensor 4-7
using Insight Manager 5-1
V
Voltage selecter switch 3-11
Writer:
Don Shimel
Project:
Index
Compaq ProLiant Storage System User Guide
Comments:
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