Manager Registered in U.S. Pat ent and Tra demark Office. Softpaq, CarePaq, and iPa q are
trademarks of Compaq Infor mation Technologies Gr oup, L.P. in the United State s and other
countries.
Microsoft, Windows, Windows 2000, and Windows NT are trademarks of Microsoft
Corporatio n in the United St ates and other countries.
Intel and Pentium are trademarks of Intel Corporation in the United States and other
countries.
OpenServer and UnixWare are trademarks of The Santa Cruz Operation Inc. in the United
States and other countries.
All other product names m entioned her ein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained h e r e in. The
information in this document is provi ded “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide
First Edition (May 2001)
Part Number 203510-001
Contents
About This Guide
Text Conventions........................................................................................................xi
Symbols in Text.........................................................................................................xii
Symbols on Equipment..............................................................................................xii
Rack Stability .......................................................................................................... xiii
Getting Help ............................................................................................................ xiii
Rack Server ......................................................................................................F-3
Contents ix
Appendix G
System Battery
System Board Battery Replacement........................................................................G-1
Index
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades .
Text Conventions
This document uses the fol lowing conventions to di stinguish el ements of te xt:
KeysKeys appear in boldface. A plus sign (+) between
USER INPUTUser input appears in a different typeface and in
FILENAMESFile names appear in uppercase italics.
About This Guide
two keys indicates that they should be pressed
simultaneously.
uppercase.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
TypeWhen you are instructed t o type information, type
EnterWhen you are instructed to enter inf orm ation, type
These elements appear in initial capital letters.
These elements appear in uppercase.
the information without pressing the Enter key.
the informat ion and then press the Enter key.
xii Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide
Symbols in Text
These symbols may be found in the text of this guide . They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a network
interface connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Rack Stability
About This Guide xiii
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Power supplies or systems marked with these symbols indicate
the equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single rack
installations.
■ The racks are coupled together in multiple rack installations.
■ Only extend one rack component at a time. The rack may become unstable
if multiple components are extended at the same time.
Getting Help
If you have a problem and have exhausted the infor mation in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
A technical support specialist will help you diagnose problems or guide you to
the next step in the warranty process.
xiv Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers and email addresses for world wide Technical
Support Centers are listed on the Compaq website. Vis it the Compaq website:
www.compaq.com/support/contact_compaq
Be sure to have the following information available before you call Compaq:
■ Technical support registration number (if appl i cable)
■ Product seria l numbe r
■ Product model name and numbers
■ Applicable error messages
■ Add-on b oards or hardware
■ Third-pa rt y har dwa re or softwa re
■ Operating system type and revision level
■ Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and f i rmware update s. Visit the Compaq website :
www.compaq.com/support/files
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
■ In the United States, ca ll 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, see the Compaq website for locations and telephone
numbers.
Chapter 1
Server Features
This guide provi de s i nfor m ati o n ab out C om pa q ProLiant ML370
Generation 2 tower and rack servers. T his ground-up redesign p ushes the
engineering and design envelope by of fering features never be fore seen in this
class of server.
ProLiant ML370 Generation 2 servers combine the latest Intel Pentium III
processor technology with 64-bit/66-MHz PCI Hot Pl ug expansion slots,
triple-peer PCI bus architecture, 133-MHz front-side bus processing,
online spare memory support, hot-plug redundant power and cooling options,
and rapid deploy rails f or Compaq, Telco and third-party rac ks. This enha nced
feature set provides the customer with superior performance, higher levels of
availability, and simplified setup and serviceability.
Overview
Compaq ProLiant ML370 Generation 2 servers support the latest processing
and system architecture technology, including:
■ Intel Pentium III Flip Chip-Pin Grid Array (FC-PGA) processors with
dual-processor capability
■ Integrated Dual Channel Ultra3 SCSI controller
■ Integrated RAID capabilities wit h the optional Smart Array 5i
Controller
■ 133-MHz high-spee d front-side bus
■ Triple-peer PCI bus architecture
1-2 Proliant ML370 Generation 2 Server Setup and Ins tallation Guide
133-MHz SDRAM ECC memory expandable to 6 GB
■
■ Support for online spare memory
■ Two 64-bit /66-MHz, full-length PCI Hot Plug expa nsion slots
■ Four 64-bit/33-MHz, full -length PCI expansion slots
■ Integrated Compaq NC3163 Fast Ethernet network interface controller
(NIC) with 10/100 MB/s and Wake on LAN (WOL) support
■ Support for Preboot Exec ut ion Environment (PXE) te chnology
■ Support for up to six interna l hot-plug Ultra3 SCSI hard drives
■ 40X IDE CD-ROM drive
■ 1.44-MB diskette dri ve
■ ATI Rage XL with 8 MB integrated SDRAM video memory
■ Toolless access to service areas and hot-plug components
■ Redundant ROM supp or t
■ Integrated ROM-Based Setu p Utility (RBSU) support
■ Enhanced system healt h monitorin g
■ Support for PS/2 keyboard, mouse, serial, parallel, USB, VH DCI SCSI,
and video devices through external connectors
■ Support for major operating systems and i ndustry stan dard technologi es
for expandability
■ Redundant hot-plug fans (optiona l)
■ 1+1 redundant hot-plug power sup plies (optional)
■ Support for Remote Insight Lights-Out Edition options
■ Support for Compaq, Telco, and third-party rac k solutions
■ Comprehensive and flexible customer support programs through
Compaq customer service and the Compaq service support website:
www.compaq.com/services
The following illustrations contrast and compare the
ProLiant ML370 Generation 2 tower and rack servers.
Figure 1-1. Compaq ProLiant ML370 Generation 2 tower server
Server Features 1-3
Figure 1-2. Compaq ProLiant ML370 Generation 2 rack server
1-4 Proliant ML370 Generation 2 Server Setup and Ins tallation Guide
Figure 1-3. Chassis components (tower and rack servers)
Table 1-1
Tower and Rack Chassis Components
ItemDescription
Standard Features
The features described i n this section are standard on all
Compaq ProLiant ML370 Generation 2 servers, unless otherwise specified.
Processor
Compaq ProLi ant ML370 Generation 2 servers support the following
advanced processor features:
■ Integrated Level 2 cache
■ Processor configurat i ons and model s for one or two Intel Pentium III
FC-PGA processors with 133-MHz front-side bus oper ation
Access panel
Power button/LED assembly
Diskette drive
Removable media area
Hot-plug SCSI hard drive cage
Offline spare processor support with a second processor installed
■
■ Support for future Intel processor technologies
Memory
Compaq ProLiant ML370 Generation 2 ser vers support Compaq Advanced
■ ECC memory for single-bit memory error correction and multi-bit
memory error detection
■ System memory expandable to 6 GB
■ Support for online spare memory
Expansion Slots
Compaq ProLiant ML370 Generation 2 servers provide support for installing
or connecting peripheral component s through six expansion slots. The
expansion slots on the syste m board are configured as follows:
■ Six expansion slots
Server Features 1-5
G Two 64-bit/ 66-MHz full-length PCI Ho t Pl ug slots with peak
transfer rates of 533 MB/s
G Four 64-bit/33-MHz full-length PCI expansion slots w i th peak
transfer rates of 266 MB/s
■ Support for peripheral transactions at a clock speed of up to 66 MHz
Integrated SCSI Controller
Compaq ProLiant ML370 Generation 2 servers include a standard Integrated
Dual Channel Ultra3 SCSI Controller with:
■ 64-bit PCI bus master interface
■ Ultra3 SCSI bus transfer rate with peak transfer rate of 160 MB/s per
channel
■ Two SCSI p orts supporting up to six internal hot-plug Wide Ultr a2 or
Ultra3 SCSI hard drives
1-6 Proliant ML370 Generation 2 Server Setup and Ins tallation Guide
Support for external tape drives and external storage through a
■
VHDCI SCSI connector on the rear panel
■ Support for hot-plug tape drives an d hard drives i n six hot-plug SCSI
drive bays
■ Support for non-hot-plug tape dr i ves and hard drives in remo vable
media bays
ProLiant ML370 Generation 2 servers also support ins t allation of the Smart
Array 5i Controller with:
■ A high-performance Low Voltage Differential SCSI (LVDS) interface
■ Two SCSI ports for up to six internal Ultra2 or Ultra3 S CSI hot-plug
hard drives
■ Support for up to 3 non-h ot-plug SCSI dr ives internally or 14 exte rnal
drives without using an expansion slot
■ Support for LVDS devic es on both channels
■ Support for external tape drives an d external stor age through an
auxiliary VHDCI SCSI slot on the rear panel
■ Support for RAID 0, 1, 0+1, and 5
■ 32 MB of total memory for code, transfer buffers, and read-ahead cache
■ Maximum data transfer rates of 160 MB/s on each SCSI bus
Standard Network Interface Controller
The NIC provi ded with your ProLiant ML370 Generation 2 server is an
Integrated Compaq NC31 63 Fast Ethernet NIC with the following fea tures:
■ Dual 10/100 Mb/s data transfer rate integrated on a PCI local bus
■ Auto-sensing LAN capable at either 10 or 100 Mb/s
■ Full-duplex ethernet for two-way transmission
■ Support for PXE technology
■ Support for WOL functionality
Storage Media
Compaq ProLiant ML370 Generation 2 servers house up to ten internal
storage media devices in the removable media drive area and hot-plug SCSI
hard drive cage.
Tape, Diskette, and CD-ROM Drives
The standard configuration for the removable media area includes:
■ One half-height, removable media drive ba y populated with a
■ One third-height diskette drive bay populated with a 3.5 inch, 1.44-M B
■ Two available half-height, 5.25-inch, removable medi a drive bays
Hard Drives
The standard configuration for the hot-plug hard drive cage includes:
■ Support for up to six 1-inch, hot-plu g Wide Ultra2 or Ultra3 SCSI dr ives
Server Features 1-7
40X IDE CD-ROM drive
diskette drive
■ Support for combined tape and hard drive configurations with the
integrated dual-channel Ultra3 SCSI controller or opti ona l
Smart Array 5i Controller
■ Support for Wide Ultra2 and Ultra3 S C SI tape drives or hard drives
running at native speeds across a single SCSI channel
Standard Interfaces
Compaq ProLiant ML370 Generation 2 servers are equipped with the
following standard external and internal device interfaces:
■ External
G VHDCI SCSI
G Auxiliary VHDCI SCSI slot
G Serial (teal)
G Video (blue )
G Parallel (burgundy)
G Keyboard ( purple)
1-8 Proliant ML370 Generation 2 Server Setup and Ins tallation Guide
Mouse (green)
G
G USB (black)
G RJ-45
■ Internal
G IDE connector for CD-ROM drive
G Processor sockets and PPM slots for dual Intel Pentium III
processors
G DIMM slots
G Integrated Smart Array connectors for the Smart Array 5i Controller
G Remote Management connectors for Remote Insight Lights-Out
Edition
G Integrated connector for diskette drive
G Integrated connector for a hot-plug hard drive cage
G Integrated connector for a removable media bay
G Fan cable header for redundant hot-plug fans
Video
ROM
G Power signal he ader and power supply c onnector for redundant
hot-plug power supplies
Standard video integration in ProLiant M L370 Generation 2 servers includes:
■ Integrated ATI Rage X L video controller with a maximum resolution of
1280 × 1024 non-interlaced resolution at 16M col ors or up to
1600 × 1200 resolution at 65K colors
■ Support for SVGA, VGA, and EGA graphics resolution
■ 8-MB SDRA M video memory
Compaq ROM features include:
■ Redundant ROM supp or t
■ Integrated RBSU support
Upgradeable firmware and diagnostics
■
■ Compaq ROMPaq utility used to upgrade the system ROM
■ Hardware boot block protection
■ Remote ROM fl ash support
■ Legacy support for USB devices incl uding keyboa rd and mouse
System Health Monitoring
In Compaq ProLiant ML370 Generation 2 servers, syste m health is monitored
by internal and external system health LEDs controlled with hardware and
software, including:
■ Unit Identification LED and switch (UID)
■ Internal component health LEDs
G Processor
G PPM
G Memory
Server Features 1-9
■ External component health LEDs
■ Diagnostic support t hrough RBSU, ROM, health driver, and
Hot-Plug Fans
Compaq ProLiant ML370 Generation 2 servers include hot-plug fans with:
■ Integrated hot-plug capability
■ Support for hot-swapping among all fan positions
G Fan
G System overtemperature monitoring
G Power suppli es
G Network activity
G PCI Hot Plug expansion slots
G Hard drives
Compaq Insight Manager
XE utilities
1-10 Proliant ML37 0 Generation 2 Server Setup and Installation Guide
Support for o pt ional hot- plug redunda nt fans
■
■ Support for variable-speed fans with a Compaq system health driver
installed
Hot-Plug Power Supply
Compaq ProLiant ML370 Generation 2 servers include one 500W hot-plug
power supply with:
■ 1 + 1 redundancy when a second 500W h ot-plug power supply is
installed
■ Autosensing input voltage range fr om 90 VAC to 264 V AC
Hot-Plug SCSI Hard Drives
Compaq ProLiant ML370 Generation 2 servers integrated storage features
include:
■ Support for up to six hot- plug Wide Ultra2 or Ultra3 SCSI hard drives
■ Support for hot-installation and hot-replacement with optional array
controllers
■ Maximum performance with the integrated Ultra3 SCSI controller and
hot-plug Ultra3 SCSI hard dr ives
Warranties
Compaq ProLiant ML370 Generation 2 servers are backed by the foll owing
standard warranties:
■ Three-Year, On-Site, Limited Global Warranty
■ Pre-Failure Warranty
Three-Year, On-Site, Limited Global Warranty
Compaq covers the cost of all necessary parts and labor for onsite or carry-in
service during the specif ied warranty periods. Under the glo bal warranty,
product war ranty terms at the time of p urchase are honored in any c ountry
where Compaq has a service presence. This applies to customers who may
purchase a product in one country, then transfer i t to another.
IMPORTANT: Customers moving Compaq products between certain countries or regions
are asked to provide information needed to ensure that Compaq is prepared to provide the
required level of warranty service in the destination country. For information on the
Compaq Global Warranty notification process, contact your Compaq authorized reseller or
visit the Compaq website:
www.compaq.com/support
Response time is based on commercially reasonable best efforts. In most
cases, next business day response is ava i lable. In som e regions and under
certain supplier restraints, next business day respon se is not always possible.
Contact your local Compa q service organization for response time s in your
area or for information about upgrading service response times for your server.
Pre-Failure Warranty
Compaq ProLiant ML370 Generation 2 servers include a Pre-Failure Warranty
for processors, hard drives, and memory purchase d from Compaq through
Compaq authorized resellers. Under the terms of this warranty, supported
components are eligible for replacement before they actually fail, provided
that you use Compaq Insi ght Manager X E and that the system deter mines that
the supported components have degraded below predetermined reliabilit y
threshold s within the product warranty period.
Server Features 1-11
When Compaq Insight Manager XE alerts you that a component may be
eligible for Pre-Failure Warranty replacement, follow the on-screen
instructions or contact a Compaq authorized service provider in your area. A
yellow status indicator on the Compaq Insight Ma nager XE control panel
signals that a component is in a pre-failure condition and should be replaced.
Server Configuration an d Mana gem en t
Compaq offe rs an extensive set of feat ures and optional tools to support
effective server management and configuration. This section provides an
overview of the following server ma nagement fea tures that are detailed in
Chapter 9, “Server Configuration and Utilities.”
1-12 Proliant ML37 0 Generation 2 Server Setup and Installation Guide
Integrated Features
■ROM-Based Setup Utility ( RBSU)
RBSU performs a wide range of configuration activities and provides
access to system settings for system devices, operating system selection,
boot control ler order, and online s pare memory.
■Redundant ROM supp or t
The ProLiant M L370 Generation 2 server contains tw o 1-MB ROMs
containing a current vers ion of the ROM and a previous version of the
ROM. If the first ROM corrupts, the system defaults to the previous
version to maximize server availability and performance.
■ROMPaq Utility
Flash ROM capability enables you to upgrade the firmware (BIOS) with
system or option ROMPaq utilities.
■Remote ROM Flash Utility
Smart Components for Remote ROM Fla sh enables Microsoft
Windows NT 4.0 and Wind ows 2000 operating system administrators to
efficiently upgrade and manage system and array controller ROMs.
■ROM legac y USB support
For ProLiant ML370 Genera tion 2 servers configured with an operating
system that pr ovides USB support, the ROM supports USB devices
including keyboard and mouse. For information about operating systems
currently providing US B support, refer to the opera ting system support
matrix on the Compaq website:
The SmartStart for Servers CD is the recommended tool for loading
system software, achieving a well-integrated server, and ensuring
maximum dependabilit y and supportability. The Sm artStart CD a l so
contains diagnostic utilities and ROMPa q tools.
■SmartStart Diskette Builder
The SmartStart Diskette Builder is a utility that uses data stored on the
SmartStart CD to create support diskettes. You can create support
diskettes for specific configuration needs or for software that cannot be
used directly from the SmartStart CD.
Server Features 1-13
SmartStart Scr ipting Toolkit
■
The SmartStart Scripting Toolkit contains a set of DOS-based utilities
that enable you to configure and deploy servers in a customized,
predictable, and unattended manner. These utilities provide scripted
server and ar ray replicat i on for mass server deployment and dup l icate
the configuration of a configured source server onto target systems with
minimum user interaction.
■Compaq Insight Manager XE
Compaq Insight Manager XE is installe d fr om the
Compaq Management CD. It is an easy-to-use, intuitive software util ity
designed for collecting server information including fault conditions,
performance , security, remote management, and recovery serv i ces.
■Compaq Diagnostics Utili ty
The Compaq Diagnostics Utility displays informatio n about the server’s
hardware and tests the system to ensure that it is operating properly. If
you used SmartStart to install your operating system, you can access the
Diagnostics Utility from the SmartStart CD.
■Automatic Server Recovery-2 (ASR-2)
ASR-2 enables the server to boot automatically from either the
operating system or from Compaq utilities. If there is a critical system
failure, ASR-2 automatically restarts the server and can be config ured t o
page a designated system administrator.
■Integrated Management Log (IML)
The IML provides a detailed log of key system events. This log also
monitors the server health log and is accessible from Compaq Insight
Manager XE and your Remot e Insight Li ghts-Out Edi tion option.
■Multi-Initiator Configuration Utility
The Multi-Initiator Configuration Utility e nables administrators to
configure the Integrated Dual Channel Ultra3 SCSI controller for
support of Compaq storage and clusteri ng options.
For more detailed information about these tools an d utilities, see Chapter 9,
“Server Configuration and Utilities,” or refer to the SmartStar t d ocumentation,
the Server Setup and Managem ent Pack, or the Documentat i on CD shippe d
with your server.
1-14 Proliant ML37 0 Generation 2 Server Setup and Installation Guide
Security Features
Security provisions for ProLiant ML370 G eneratio n 2 servers include both
hardware and software features:
■ Hardware (tower server only)
G Front bezel and access panel key lock
CAUTION: Unlock the front bezel before attempting to remove the access panel.
Failure to do so causes damage to the server.
G Power supply lock slots
Figure 1-4. Power supply locks
■ Software
G Power-on pass wor d
G Administrator password
G Network serve r mode
G Compaq QuickLock
G Diskette drive control
G Diskette write control
G Diskette boot control
Serial interface control
G
G Parallel interface control
G NVRAM write protect
Software security features are configured through RBSU. For additional
information about these security features, refer to the Documentation CD or
the SmartStart CD that ship with your server.
Diagnostic Tools
Software and firmware diagnostic tools available for Compaq
ProLiant ML370 Generation 2 servers include:
■ Power-On Self-Test (POST)
■ Diagnostics (DIAGS)
■ Compaq ROMPaq utilities
For additional information about Compaq diagnostic tools, refer to the
Documentation CD that ships with your server.
Server Features 1-15
Chapter 2
Planning the Server Installation
To ensure maximum performance and availability from your Compaq
ProLiant ML370 Generation 2 server, plan your o perating environment before
beginning server installation.
Figure 2-1. Compaq ProLiant ML370 Generation 2 server installed in a rack
This chapter discusses site preparation and guidelines for ProLiant ML370
Generation 2 rack and tower server installation including:
■ Optimum environmen ts
■ Rack planni ng re sour c es
■ Rack warnings
2-2 Compaq ProLiant ML370 Generation 2 Server Setup and Installation Guide
Server warnings and cautions
■
■ Rack server shipping contents
■ Tower server shipping contents
■ Optional installation service
Optimum Environment
Peak server performance depends in part on the environment you select for
installing your server or servers. Select a location that meets standard
environmental requirements for the following:
■ Space and airflow
■ Power
■ Electrical grounding
■ Temperature
Space and Airflow Requirements
To allow for servicing and adequate airflow, observe the following spatial
requireme nts when deciding where to install your Compaq, Telc o, or
third-party rack:
■ Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.
■ Leave a minimum clearance of 76.2 cm (30 inches) in the back of the
rack.
■ Leave a minimum clearance of 121.9 cm (48 inches) from the back of
the rack to the rear of another rack or row of racks.
Compaq servers draw in cool air through the front door and expel warm air
through the rear door. The refore, the front and rear rack doors must be
adequately ventilated to allow ambient room air to enter the cabinet, and the
rear door must be adequately ventilated to allow the warm air to escape from
the cabinet.
IMPORTANT: Do not block the ventilation openings.
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