Compaq ProLiant DL380 - G2 Server, ProLiant DL380 Generation 2 Setup And Installation Manual

ProLiant DL380 Generation 2 Server

Setup and Installation Guide

First Edition (May 2001)
Part Number 203844-001
Compaq Computer Corporation

Notice

© 2001 Compaq Computer Corporation

Compaq, the Compaq logo, Compaq Insight Manager, DeskPro, ProLiant, ROMPaq, TaskSmart, and
SmartStart Registered in U.S. Patent and Trademark Office. CarePaq, iPaq, and Netelligent are
trademarks of Compaq Information Technologies Group, L.P. in the United States and other countries.

Microsoft, MS-DOS, Windows, Windows NT, Windows 2000, and Microsoft Internet Explorer are
trademarks of Microsoft Corporation in the United States and other countries.

Intel and Pentium are trademarks of Intel Corporation in the United States and other countries.

All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.

Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide
First Edition (May 2001)
Part Number 203844-001

Contents

About This Guide

Text Conventions........................................................................................................xi

Symbols in Text.........................................................................................................xii

Symbols on Equipment..............................................................................................xii

Important Safety Information .......................................................................... xiii

Getting Help .............................................................................................................xiv

Compaq Technical Support ...............................................................................xiv

Compaq Website................................................................................................xiv

Compaq Authorized Reseller..............................................................................xv

Chapter 1

Server Features

ProLiant DL380 Generation 2 Server...................................................................... 1-1

Industry Support ...................................................................................................... 1-3

Customer Support .................................................................................................... 1-3

Standard Features..................................................................................................... 1-3

Processors......................................................................................................... 1-3

System Memory................................................................................................ 1-4

Expansion Slots ................................................................................................ 1-4

SCSI Subsystem ............................................................................................... 1-4

Smart Array 5i Controller................................................................................. 1-5

Standard Network Interface Controllers........................................................... 1-5

Mass Storage Devices....................................................................................... 1-6

Standard Interfaces ........................................................................................... 1-6

Video ................................................................................................................ 1-7

ROM................................................................................................................. 1-7

Hot-Plug Fans................................................................................................... 1-7

Hot-Plug Power Supply.................................................................................... 1-8

LED Indicators ................................................................................................. 1-8

Remote Insight Lights-Out Edition (Optional)................................................. 1-8

iv Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Server Features

continued

Warranties and Services........................................................................................... 1-8

Three-Year, On-Site, Limited Global Warranty ............................................... 1-9

Next Business Day Response............................................................................ 1-9

Pre-Failure Warranty ........................................................................................ 1-9

Server Configuration and Management ................................................................. 1-10

Security Features.................................................................................................... 1-12

Diagnostic Tools .................................................................................................... 1-13

Chapter 2

Planning the Server Installation

Optimum Environment ............................................................................................ 2-2

Space and Airflow Requirements ..................................................................... 2-2

Temperature Requirements............................................................................... 2-3

Power Requirements......................................................................................... 2-3

Grounding Requirements.................................................................................. 2-4

Rack Planning Resources......................................................................................... 2-4

Rack Warnings and Cautions................................................................................... 2-6

Server Warnings and Cautions................................................................................. 2-7

Server Shipping Contents......................................................................................... 2-7

Optional Installation Service.................................................................................... 2-8

Chapter 3

Installing Hardware Options

Hardware Option Procedures................................................................................... 3-2

Additional Options and Procedures ......................................................................... 3-2

Remote Insight Lights-Out Edition................................................................... 3-2

Rack Deployment Options................................................................................ 3-3

Preparation Procedures ............................................................................................ 3-3

Powering Down the Server ............................................................................... 3-3

Access Panel Warnings..................................................................................... 3-5

Removing the Access Panel.............................................................................. 3-6

Installing the Access Panel ............................................................................... 3-7

Removing the Air Baffle................................................................................... 3-9

Installing the Air Baffle .................................................................................... 3-9

Identifying System Board Components .......................................................... 3-10

Processors and PPMs ............................................................................................. 3-11

Processor and PPM Warnings and Cautions................................................... 3-12

Removing a Processor..................................................................................... 3-12

Installing a Processor...................................................................................... 3-15

Removing a PPM............................................................................................ 3-17

Installing a PPM.............................................................................................. 3-18

Contents v

Installing Hardware Options

continued

Memory ................................................................................................................. 3-19

DIMM Slot Identification............................................................................... 3-20

Maximum Memory Configuration ................................................................. 3-20

Online Spare Memory Configuration ............................................................. 3-21

DIMM Installation Guidelines........................................................................ 3-21

Installing DIMMs ........................................................................................... 3-22

System Drives and Blanks ..................................................................................... 3-23

Removing Hard Drive Blanks ........................................................................ 3-23

Guidelines for Installing Hot-Plug SCSI Hard Drives.................................... 3-24

SCSI ID Numbers........................................................................................... 3-25

Installing External Storage Devices................................................................ 3-25

Removing Hot-Plug SCSI Hard Drives.......................................................... 3-26

Installing Hot-Plug SCSI Hard Drives............................................................ 3-27

Removing the CD-ROM Drive....................................................................... 3-28

Installing the CD Blank .................................................................................. 3-28

Installing a Compaq Universal Hot-Plug Tape Drive..................................... 3-29

Hot-Plug Components ........................................................................................... 3-31

Installing a Redundant Hot-Plug Fan.............................................................. 3-31

Installing a Redundant Hot-Plug Power Supply............................................. 3-33

Expansion Boards.................................................................................................. 3-35

Identifying the Expansion Slots...................................................................... 3-36

Removing the PCI Shipping Bracket.............................................................. 3-36

Removing the PCI Riser Cage........................................................................ 3-38

Removing Expansion Slot Covers.................................................................. 3-40

Installing Non-Hot-Plug Expansion Boards ................................................... 3-42

Installing Hot-Plug Expansion Boards ........................................................... 3-45

Chapter 4

Installing the Server

Server Installation Guidelines.................................................................................. 4-1

Server Installation Procedures ................................................................................. 4-2

Measuring with the Template ........................................................................... 4-2

Installing Standard Rails into the Rack............................................................. 4-5

Installing the Server Rails on the Chassis......................................................... 4-8

Inserting the Server into the Rack .................................................................... 4-8

Installing the Cable Management Arm........................................................... 4-11

Connecting the Power Cord and Peripheral Devices...................................... 4-14

Securing the Cables to the Cable Management Arm...................................... 4-17

Powering Up the Server.................................................................................. 4-18

Installing an Operating System....................................................................... 4-18

Registering Your Server ................................................................................. 4-19

vi Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Installing the Server

continued

Routine Maintenance ............................................................................................. 4-20

Maintenance and Service Procedures.............................................................. 4-20

Extending the Server from the Rack............................................................... 4-20

Chapter 5

Remote Insight Lights-Out Edition (Optional)

Introduction.............................................................................................................. 5-1

Features.................................................................................................................... 5-4

Installation................................................................................................................ 5-9

Configuration and Operation.................................................................................. 5-13

Chapter 6

Server Cabling

Internal Cabling ....................................................................................................... 6-2

Hot-Plug SCSI Hard Drives.............................................................................. 6-2

CD MultiBay Cable .......................................................................................... 6-3

Diskette Interface Cable.................................................................................... 6-3

System Cables................................................................................................... 6-4

Power Button/LED Cable ................................................................................. 6-5

PCI Hot Plug Backplane Cable......................................................................... 6-5

Power Cabling................................................................................................... 6-6

ProLiant DL380 Generation 2 Server Options.................................................. 6-7

External Cabling ...................................................................................................... 6-8

Power Cord and Peripheral Device Cabling ..................................................... 6-8

External Mass Storage Cabling......................................................................... 6-8

Chapter 7

Server Configuration and Utilities

ROM-Based Setup Utility........................................................................................ 7-2

Navigating RBSU ............................................................................................. 7-2

Using RBSU ..................................................................................................... 7-2

Configuring Online Spare Memory .................................................................. 7-8

Redundant ROM Support......................................................................................... 7-8

Safety and Security Benefits............................................................................. 7-8

Access to Redundant ROM Settings................................................................. 7-9

ROMPaq Utility ....................................................................................................... 7-9

Smart Components for Remote ROM Flash .......................................................... 7-10

ROM Legacy USB Support ................................................................................... 7-10

Compaq SmartStart for Servers CD....................................................................... 7-11

SmartStart Diskette Builder ................................................................................... 7-12

SmartStart Scripting Toolkit .................................................................................. 7-12

Compaq Insight Manager XE................................................................................. 7-13

Contents vii

Server Configuration and Utilities

continued

Compaq Diagnostics Utility................................................................................... 7-14

Automatic Server Recovery-2 ............................................................................... 7-14

Integrated Management Log.................................................................................. 7-15

Identifying Severity Levels............................................................................. 7-15

Viewing the Log ............................................................................................. 7-15

Chapter 8

PCI Hot Plug Technology

PCI Hot Plug Technology........................................................................................ 8-2

PCI Hot Plug System........................................................................................ 8-2

PCI Hot Plug Application................................................................................. 8-2

PCI Hot Plug Feature........................................................................................ 8-3

PCI Hot Plug LEDs and Button........................................................................ 8-3

Installing Hot-Plug Expansion Boards..................................................................... 8-8

PCI Hot Plug Application Support ........................................................................ 8-11

PCI Hot Plug Utility for Windows NT .................................................................. 8-11

Performing Hot-Plug Actions......................................................................... 8-12

Compaq PCI Hot Plug Utility Messages ........................................................ 8-13

Novell NetWare Configuration Manager Console................................................. 8-14

Navigating NCMCON Menus ........................................................................ 8-14

Performing Hot-Plug Actions......................................................................... 8-14

Novell NetWare Operating System Messages................................................ 8-17

Appendix A

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers .....................................................A-1

Federal Communications Commission Notice ........................................................A-1

Class A Equipment...........................................................................................A-2

Class B Equipment ...........................................................................................A-2

Declaration of Conformity for Products Marked with the FCC Logo –

United States Only............................................................................................A-3

Modifications....................................................................................................A-3

Cables ...............................................................................................................A-3

Canadian Notice (Avis Canadien) ...........................................................................A-4

Class A Equipment...........................................................................................A-4

Class B Equipment ...........................................................................................A-4

European Union Notice ...........................................................................................A-4

Japanese Notice .......................................................................................................A-5

Taiwanese Notice.....................................................................................................A-5

viii Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Regulatory Compliance Notices

continued

Laser Devices.......................................................................................................... A-5

Laser Safety Warnings..................................................................................... A-6

Compliance with CDRH Regulations.............................................................. A-6

Compliance with International Regulations..................................................... A-6

Laser Product Label......................................................................................... A-6

Laser Information ............................................................................................ A-7

Battery Replacement Notice ................................................................................... A-7

Power Cords............................................................................................................ A-8

Mouse Compliance Statement................................................................................. A-8

Appendix B

Electrostatic Discharge

Preventing Electrostatic Damage .............................................................................B-1

Grounding Methods .................................................................................................B-2

Appendix C

Server Error Messages

Appendix D

Troubleshooting

When the Server Does Not Start ............................................................................. D-3

Diagnostic Steps...................................................................................................... D-5

Problems After Initial Boot................................................................................... D-11

ROMPaq Disaster Recovery ................................................................................. D-13

Other Information Resources................................................................................ D-13

Appendix E

LED Indicators and Switches

LEDs ........................................................................................................................E-1

Front Panel LEDs..............................................................................................E-2

Hot-Plug SCSI Hard Drive LEDs .....................................................................E-3

PCI Riser Cage LEDs .......................................................................................E-6

PCI Hot Plug LEDs...........................................................................................E-7

RJ-45 Network Connector LEDs......................................................................E-8

Rear Unit Identification LED Switch................................................................E-9

Hot-Plug Power Supply LED..........................................................................E-10

Hot-Plug Fan LEDs ........................................................................................E-11

Power Converter Module LED ....................................................................... E-12

System Board LEDs........................................................................................E-12

System LEDs and Internal Health LED Status Combinations........................E-14

Contents ix

LED Indicators and Switches

continued

Switches................................................................................................................. E-17

SCSI Interlock Disable Switch ....................................................................... E-18

NMI Switch .................................................................................................... E-18

System Maintenance Switch........................................................................... E-19

Appendix F

Server Specifications

ProLiant DL380 Generation 2 Servers .................................................................... F-1

Rack Model ...................................................................................................... F-2

Rack Model with Optional Redundant Power Supply...................................... F-3

Appendix G

System Battery

System Board Battery Replacement ........................................................................G-1

Index

About This Guide

This guide is designed to be used as step-by-step instructions for installation

and as a reference for operation, troubleshooting, and future upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys Keys appear in boldface. A plus sign (+) between

two keys indicates that they should be pressed
simultaneously.

USER INPUT User input appears in a different typeface and in

uppercase.

FILENAMES File names appear in uppercase italics.

Menu Options,
Command Names,
Dialog Box Names,
Screen Names

These elements appear in initial capital letters and
may appear in boldface for emphasis.

COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES

These elements appear in uppercase and may appear
in boldface for emphasis.

Type When you are instructed to type information, type

the information without pressing the Enter key.

Enter When you are instructed to enter information, type

the information and then press the Enter key.

xii Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Symbols in Text

These symbols may be found in the text of this guide. They have the following
meanings.

WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.

Symbols on Equipment

These symbols may be located on equipment in areas where hazardous
conditions may exist.

This symbol in conjunction with any of the following symbols indicates the
presence of a potential hazard. The potential for injury exists if warnings
are not observed. Consult your documentation for specific details.

This symbol indicates the presence of hazardous energy circuits or
electrical shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure. Refer all maintenance, upgrades, and
servicing to qualified personnel.

This symbol indicates the presence of electrical shock hazards. The
area contains no user or field serviceable parts. Do not open for any
reason.

WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.

About This Guide xiii

This symbol on an RJ-45 receptacle indicates a Network Interface
Connection.

WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component.
If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.

These symbols on power supplies or systems indicate the
equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.

Weight kg

Weight lb

This symbol indicates that the component exceeds the
recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety
requirements and guidelines for manual material handling.

Important Safety Information

Before installing this product, read the Important Safety Information document

that ships with your server.

xiv Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Getting Help

If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.

Compaq Technical Support

In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week.

Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet:

www.compaq.com/support

Be sure to have the following information available before you call Compaq:

■ Technical support registration number (if applicable)

■ Product serial numbers

■ Product model names and numbers

■ Applicable error messages

■ Add-on boards or hardware

■ Third-party hardware or software

■ Operating system type and revision level

■ Detailed, specific questions

Compaq Website

The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq downloads
website by logging on to the Internet:

www.compaq.com/support/files

About This Guide xv

Compaq Authorized Reseller

For the name of your nearest Compaq authorized reseller:

■ In the United States, call 1-800-345-1518.

■ In Canada, call 1-800-263-5868.

■ Elsewhere, refer to the Compaq website for locations and telephone

numbers.

Chapter 1

Server Features

The Compaq ProLiant™ DL380 Generation 2 server offers state-of-the-art

performance, high availability, expanded functionality, and unsurpassed

serviceability in a new space-saving 2U [8.89 cm (3.5 inches)] rack-mount

chassis. This robust server supports rapid configuration deployment flexibility,

making it an unbeatable computing solution for high-volume deployment

requirements.

ProLiant DL380 Generation 2 Server

The ProLiant DL380 Generation 2 server supports the latest processor and

system architecture technology, including the following components:

■ Dual-processor capability with Intel Flip-Chip Pin Grid Array

(FC-PGA) processors

■ Synchronous DRAM (SDRAM) error-checking and correcting (ECC)

memory upgradeable to 6 GB maximum

■ Up to 2 GB of configurable online spare memory support

■ Smart Array 5i Controller to provide Ultra3 RAID capability

■ Ultra2 Compaq Universal Hot-Plug Tape support

■ Five 1-inch hot-plug SCSI hard drive bays and one 1.6-inch bay for a

sixth hot-plug SCSI hard drive or a 1.6-inch Compaq Universal
Hot-Plug Tape

■ Dual integrated 10/100 Intel 82559 Fast Ethernet NIC with Wake On

LAN (WOL)

1-2 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

■

ROM-Based Setup Utility (RBSU)

■ Redundant hot-plug power supply (optional)

■ Redundant hot-plug fans (optional)

■ Redundant ROM

■ 133-MHz front-side bus technology

■ Two hot-plug 64-bit/66-MHz and one non-hot-plug 64-bit/33-MHz

full-length PCI expansion slots

■ Front bezel system LEDs

■ Front and rear unit identification LED switches

■ MultiBay CD-ROM drive

■ Diskette drive

■ Toolless serviceable chassis

■ Toolless mountable sliding rack rails

■ Simplified cable routing

Figure 1-1 illustrates the ProLiant DL380 Generation 2 server.

Figure 1-1. ProLiant DL380 Generation 2 server

This revolutionary combination of features, performance, form factor, and
Compaq manageability makes this platform unbeatable for file and print
management, Web, email, or small database applications.

Server Features 1-3

Industry Support

Compaq delivers extensive testing and support for major server operating

systems. Because Compaq provides industry-standard buses for expansion,

you have access to thousands of high-performance PCI expansion boards, as

well as support for SCSI devices.

Customer Support

Compaq servers are backed by comprehensive and flexible customer support

programs. See “About This Guide” and refer to your Compaq SmartStart™ for

Servers CD for information about contacting Compaq authorized resellers or

Compaq authorized service providers in your area, or visit the Compaq

Customer Services website:

www.compaq.com/services

Standard Features

The features described in the following sections are standard on all Compaq

ProLiant DL380 Generation 2 servers, unless otherwise specified.

Processors

ProLiant DL380 Generation 2 servers support the following advanced

processor features:

■ 512 K integrated Level 2 cache

■ Dual-processor capability with Intel FC-PGA processors

■ 133-MHz front-side bus technology

■ Offline spare processor support with second processor installed

■ Support for future Intel processors

1-4 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

System Memory

ProLiant DL380 Generation 2 servers support the following memory features:

■ 133-MHz registered SDRAM memory

■ ECC memory for single-bit memory error correction and multi-bit

memory error detection

■ System memory expandable to 6 GB

■ Up to 2 GB of configurable online spare memory

■ Support for 2:1 interleaving DIMM modules

Expansion Slots

ProLiant DL380 Generation 2 servers provide support for peripheral
components. The PCI riser cage has three expansion slots:

■ Two 64-bit/66-MHz full-length PCI Hot Plug slots

■ One 64-bit/33-MHz full-length PCI slot

SCSI Subsystem

ProLiant DL380 Generation 2 servers include a SCSI subsystem with the
following features:

■ System board connectors for Smart Array 5i Controller

■ One internal SCSI port supporting up to six internal hot-plug SCSI hard

drives

■ One external VHDCI SCSI connector supporting up to 14 hard drives or

tape drives

■ Maximum data transfer of 160 MB/s on each SCSI bus

Server Features 1-5

Smart Array 5i Controller

Features of the Smart Array 5i Controller include:

■ 32 MB total memory for code, transfer buffers, and read cache

■ Support for up to six internal Wide Ultra3 SCSI hot-plug hard drives in

RAID 0, RAID 1, RAID 0+1, and RAID 5

■ Support for external tape drives and external storage through the SCSI

connector on the rear panel

■ Support for Compaq Universal Hot-Plug Tape

■ Easy-to-use Array Configuration Utility

■ Option ROM Configuration for Arrays

■ Performance monitoring, Pre-Failure Notification, and Pre-Failure

Warranty through Compaq Insight Manager ™ XE

■ Online capacity expansion and spares

■ Migration from any RAID level to any other RAID level or from any

stripe size to any other stripe size

■ Support for low voltage differential SCSI devices on both channels

Standard Network Interface Controllers

The standard NICs provided with your server have the following features:

■ Two embedded Intel 82559 Fast Ethernet NICs with 10/100 WOL

■ Auto-sensing LAN capable at either 10 or 100 Mb/s

■ Full-duplex Ethernet for two-way transmission

■ Optional PXE support

1-6 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Mass Storage Devices

The ProLiant DL380 Generation 2 server can house up to eight mass storage
devices (Figure 1-2). Standard configurations for drive bays include:

■ Support for up to six 1-inch, hot-plug SCSI hard drives



■ Support for one optional 1.6-inch Compaq Universal Hot-Plug Tape

drive with five hot-plug SCSI hard drives installed



■ One bay occupied by a slimline 1.44-MB diskette drive



■ One CD MultiBay occupied by a removable 24X IDE CD-ROM

drive



3 4

1

2

Figure 1-2. ProLiant DL380 Generation 2 server drive positions

Standard Interfaces

The server is equipped with the following standard interfaces:

■ Smart Array 5i Controller (internal SCSI port and external VHDCI

connector)

■ Serial connector (teal)

■ Video connector (blue)

■ Keyboard connector (purple)

■ Mouse connector (green)

■ Two Ethernet RJ-45 connectors

Server Features 1-7

■

Two USB ports (black)

■ IDE interface for a CD-ROM drive

■ Floppy interface for a diskette drive

■ Remote Management connector (30-pin) on PCI riser cage

Video

Standard video integration in ProLiant DL380 Generation 2 servers includes:

■ Integrated video controller with 32-bit true color at a maximum

resolution of 1280 × 1024

■ Support for SVGA, VGA, and EGA graphics resolution

■ 8-MB SDRAM video memory

ROM

ROM features include:

■ Redundant ROM support

■ Software-upgradable firmware including diagnostics

■ ROMPaq™ utility used to upgrade system ROM

■ Smart Components for Remote ROM flash support

Hot-Plug Fans

Features of the hot-plug fans include:

■ Hot-plug capability for fans (redundant configuration)

■ Support for optional redundant hot-plug fans

■ Support for variable-speed fans with Compaq system management

driver installed

1-8 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Hot-Plug Power Supply

The power supply features include:

■ 400-W hot-plug power supply

■ Support for optional redundant hot-plug power supply

LED Indicators

The ProLiant DL380 Generation 2 server contains several sets of LEDs that
indicate the status of hardware components and settings. For a detailed
explanation of LEDs, see Appendix E, “LED Indicators and Switches.”

Remote Insight Lights-Out Edition (Optional)

The Remote Insight Lights-Out Edition option is a PCI-based, single-board
computer that provides remote management of a server, regardless of the state
of the host server operating system or the host CPU.

A built-in processor enables the Remote Insight expansion board to work
independent of the host server operating system. This board provides remote
access and video, sends alerts, and performs other functions, even if the host
server operating system is not responding.

For installation and features information, see Chapter 5, “Remote Insight
Lights-Out Edition (Optional).”

Warranties and Services

The ProLiant DL380 Generation 2 server has the following standard services
and warranties:

■ Three-Year, On-Site, Limited Global Warranty

■ Next Business Day Response

■ Pre-Failure Warranty

Server Features 1-9

Three-Year, On-Site, Limited Global Warranty

Compaq covers the cost of necessary parts and labor for on-site service during

the specified warranty periods. Under the global warranty, product warranty

terms at the time of purchase are honored in any country where Compaq has a

service presence. This applies to customers who may purchase a product in

one country, then transfer it to another.

IMPORTANT: Customers moving Compaq products between certain countries or regions
are asked to provide information needed to ensure that Compaq is prepared to provide the
required level of warranty service in the destination country. For information on the
Compaq Global Warranty Notification Process, contact your Compaq sales representative
or Compaq authorized reseller, or contact Compaq directly:

www.compaq.com/support

Next Business Day Response

Response time is based on commercially reasonable best efforts. In most

cases, Next Business Day response is available. In some regions and under

certain supplier restraints, Next Business Day response is not always possible.

In many areas, response uplifts are available for a fee. Contact your local

Compaq service organization for response time and availability in your area.

Pre-Failure Warranty

The ProLiant DL380 Generation 2 server includes a Pre-Failure Warranty for

processors, hard drives, and memory purchased from Compaq through

Compaq authorized resellers. Under the terms of this warranty, supported

components are eligible for replacement before they actually fail provided that

you use Compaq Insight Manager XE and that the system determines that the

supported components have degraded below predetermined reliability

thresholds within the product warranty period.

When Compaq Insight Manager XE alerts you that a component may be

eligible for Pre-Failure Warranty replacement, follow the on-screen

instructions or contact a Compaq authorized service provider in your area. A

yellow status indicator on the Compaq Insight Manager XE control panel

signals that a component is in a degraded condition and prompts you to replace

the component in its pre-failure condition.

1-10 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Server Configuration and Management

Compaq offers an extensive set of features and optional tools to support
effective server configuration and management. This section briefly explains
the following features:

■ ROM-Based Setup Utility (RBSU)

RBSU performs a wide range of configuration activities and provides

access to numerous settings, including those for system devices,
operating system selection, boot controller order, and online spare
memory.

■ Redundant ROM Support

The ProLiant DL380 Generation 2 server has two 1-MB ROMs: one of

which contains the current version of the ROM, while the second
contains the previous version of the ROM. If the first ROM becomes
corrupt, the system defaults to the backup version, maximizing uptime
and sever availability.

■ ROMPaq Utility

Flash ROM enables you to upgrade the firmware (BIOS) with system or

option ROMPaq utilities.

■ Smart Components for Remote ROM Flash

Smart Components for Remote ROM Flash enables Microsoft

Windows NT 4.0 and Windows 2000 operating systems administrators
to efficiently upgrade and manage system and array controller ROMs.
This tool has the following features:

G Works offline and online

G Integrates with other Compaq software maintenance, deployment,

and operating system tools

G Automatically checks for hardware, firmware, and operating system

dependencies, and installs only the correct ROM upgrades required
by each target server

■ ROM Legacy USB Support

The ProLiant DL380 Generation 2 server supports several USB devices

for operating systems that provide USB support: CD-ROM and diskette
drives, keyboards, and mouse devices. For operating systems without
USB support, the ProLiant DL380 Generation 2 server ROM provides
USB support for keyboards and mouse devices.

Server Features 1-11

■

Compaq SmartStart for Servers CD

The SmartStart CD is the recommended method for loading system

software, thereby achieving a well-integrated server and ensuring
maximum dependability and supportability. The SmartStart CD contains
diagnostic utilities and ROMPaq tools.

■ SmartStart Diskette Builder

The SmartStart Diskette Builder is a utility that uses data stored on the

SmartStart CD to create support diskettes. You can create support
diskettes for specific configuration needs or for software that cannot be
used directly from the SmartStart CD.

■ SmartStart Scripting Toolkit

The SmartStart Scripting Toolkit is a set of DOS-based utilities that

enable you to configure and deploy servers in a customized, predictable,
and unattended manner. These utilities provide scripted server and array
replication for mass server deployment and duplicate the configuration
of a configured source server onto target systems with minimum user
interaction.

■ Compaq Insight Manager XE

Compaq Insight Manager XE is installed from the Compaq

Management CD and is an easy-to-use, intuitive software utility
designed for collecting server information, including fault conditions,
performance, security, remote management, and recovery services.

■ Compaq Diagnostics Utility

The Diagnostics Utility displays information about the server’s

hardware and tests the system to ensure that it is operating properly. If
you used SmartStart to install your operating system, you can access the
Diagnostics Utility from the SmartStart CD.

■ Automatic Server Recovery (ASR-2)

ASR-2 enables the server to boot automatically from either the

operating system or the Compaq utilities. If there is a critical system
failure, ASR-2 automatically restarts the server and pages a designated
system administrator.

■ Integrated Management Log (IML)

The IML provides a detailed log of key system events. This log, which

also monitors the server health log, is accessible by utilities, including
Compaq Insight Manager XE and the Remote Insight Lights-Out
Edition option.

1-12 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

For more detailed information about these tools and utilities, see Chapter 7,
“Server Configuration and Utilities” or refer to the SmartStart documentation,
the Server Setup and Management Pack, and the Documentation CD shipped
with your server.

Security Features

Security features for the ProLiant DL380 Generation 2 server include:

■ Power-on password

■ Administrator password

■ Network server mode

■ QuickLock

■ Diskette drive control

■ Diskette write control

■ Diskette boot override

■ Serial interface control

■ Parallel interface control

■ Configuration lock

■ Security lock provision

■ NVRAM write protect

Standard security features are configured through the Compaq RBSU. To
access these settings, see Chapter 7, “Server Configuration and Utilities.”

For additional information about server security features, refer to the
Documentation CD and the SmartStart CD shipped with your server.

Server Features 1-13

Diagnostic Tools

ProLiant DL380 Generation 2 server software and firmware diagnostics tools

available for your use include:

■ Power-On Self-Test

■ Diagnostics

■ Compaq ROMPaq utilities to upgrade flash ROMs

■ Automatic Server Recovery-2

For information concerning Compaq diagnostic tools, refer to the

Documentation CD that ships with your server.

Chapter 2

Planning the Server Installation

This chapter provides information and instructions for planning the installation

of your new Compaq server. Figure 2-1 illustrates multiple ProLiant DL380

Generation 2 servers installed in a rack.

Figure 2-1. ProLiant DL380 Generation 2 servers installed in a rack

The following sections describe the server and site preparation required to

correctly and safely install your server. This preparation includes:

■ Optimum environment considerations

■ Rack planning resources

■ Rack warnings and cautions

2-2 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

■

Server warnings and cautions

■ Server shipping contents

■ Optional installation service

If you intend to deploy and configure multiple ProLiant DL380 Generation 2
servers in a single rack, consult the multiple server deployment white paper on
the Compaq website:

www.compaq.com/products/servers/proliantdl380

Optimum Environment

When installing your Compaq ProLiant DL380 Generation 2 server in a rack,
select a location that meets the environmental standards described in the
following paragraphs.

Space and Airflow Requirements

To allow for servicing and adequate airflow, observe the following spatial
requirements when deciding where to install your Compaq, Telco, or
third-party rack:

■ Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.

■ Leave a minimum clearance of 76.2 cm (30 inches) in the back of the

rack.

■ Leave a minimum clearance of 121.9 cm (48 inches) from the back of

the rack to the rear of another rack or row of racks.

Compaq servers draw in cool air through the front door and expel warm air
through the rear door. Therefore, the front and rear rack doors must be
adequately ventilated to allow ambient room air to enter the cabinet, and the
rear door must be adequately ventilated to allow the warm air to escape from
the cabinet.

IMPORTANT: Do not block the ventilation openings.

When there is any vertical space in the rack not filled by servers or rack
components, the gaps between the components cause changes in airflow
through the rack and across the servers. Cover all gaps with blanking panels to
maintain proper airflow.

Planning the Server Installation 2-3

Compaq 9000 Series racks provide proper server cooling from flow-through

perforations in the front and rear doors that provide 64 percent open area for

ventilation.

CAUTION: When using a Compaq 7000 Series rack, you must install the high
airflow rack door insert [P/N 327281-B21 (42U) and P/N 157847-B21 (22U)] to
provide proper front-to-back airflow and cooling.

CAUTION: If a third-party rack is used, observe the following additional
requirements to ensure adequate airflow and to prevent damage to the
equipment:

■ Front and rear doors: if your 42U server rack includes closing front and

rear doors, you must allow 5,350 sq cm (830 square inches) of holes
evenly distributed from top to bottom to permit adequate airflow
(equivalent to the required 64 percent open area for ventilation).

■ Side: The clearance between the installed rack component and the side

panels of the rack must be a minimum of 7 cm (2.75 inches).

CAUTION: Always use blanking panels to fill empty vertical spaces in the rack.
This arrangement ensures proper airflow. Using a rack without blanking panels
results in improper cooling that can lead to thermal damage.

Temperature Requirements

To ensure continued safe and reliable equipment operation, install or locate the

system in a well-ventilated, climate-controlled environment.

The Compaq maximum recommended ambient operating temperature

(TMRA) for most server products is 35°C (95°F). The temperature in the room

where the rack is located must not exceed 35°C

(95°F).

Power Requirements

WARNING: To reduce the risk of personal injury, fire, or damage to the

equipment, do not overload the AC supply branch circuit that provides power to
the rack. Consult the electrical authority having jurisdiction over your facility’s
wiring and installation requirements.

The installation of this equipment shall be in accordance with local/regional

electrical regulations governing the installation of information technology

equipment by licensed electricians. This equipment is designed to operate in

installations covered by NFPA 70, 1999 Edition (National Electric Code) and

2-4 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

NFPA 75, 1992 Edition (code for Protection of Electronic Computer/Data
Processing Equipment). For electrical power ratings on options, refer to the
product’s rating label or the user documentation supplied with that option.

When installing more than one server, you may need to use additional power
distribution devices to safely provide power to all devices. Observe the
following guidelines:

■ The power load must be balanced between available AC supply branch

circuits.

■ The overall system AC current load must not exceed 80 percent of the

branch circuit AC current rating.

Grounding Requirements

For proper operation and safety, the server must be properly grounded. In the
United States, you must install the equipment in accordance with NFPA 70,
1999 Edition (National Electric Code) Article 250 as well as any local and
regional building codes. In Canada, the equipment must be installed in
accordance with Canadian Standards Association, CSA C22.1, Canadian
Electrical Code. In all other countries, the installation must follow any
regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) 364, parts 1 through 7. Furthermore, you
must ensure that all power distribution devices used in the installation—such
as branch wiring and receptacles—are listed or certified grounding-type
devices.

Because of the high ground leakage currents associated with multiple servers
connected to the same power source, Compaq recommends the use of a power
distribution unit (PDU) that is either permanently wired to the building’s
branch circuit or includes a nondetachable cord that is wired to an
industrial-style plug. NEMA locking-style plugs or those complying with
IEC 60309 are considered suitable for this purpose. Compaq does not
recommend using common power outlet strips for this equipment.

Rack Planning Resources

The following resource information is available on rack designs and products.

The Rack Builder Pro Configuration Tool and Rack Products documentation
information can be found on the Compaq website:

www.compaq.com/support/files/storage/index.html

Planning the Server Installation 2-5

The entire Rack Resource CD Kit ships with all Compaq racks. A summary of

the content of each CD follows:

■ Rack Builder Pro Configuration Tool

This information helps you to simulate potential Compaq rack

configurations based on your input. Rack Builder Pro provides the
following information:

G Graphical preview of properly configured racks

G Site planning data, including power requirements, cooling mandates,

and physical specifications

G Ordering information, including required components, part numbers,

and appropriate quantities

■ Installing Rack Products video

This video provides a visual overview of operations required for

configuring a Compaq rack with rack-mountable components. It also
provides the following important configuration steps:

G Site planning

G Installing rack servers and rack options

G Cabling

G Coupling racks

■ Rack Products Documentation CD

The resource information on this CD enables you to view, search, and

print documentation for Compaq racks and rack options. It also helps
you set up and optimize your new Compaq rack in a manner that best
fits your environment.

2-6 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Rack Warnings and Cautions

Before installing your rack, ensure you understand the following warnings:

WARNING: To reduce the risk of personal injury or equipment damage, always
ensure that the rack is adequately stabilized before extending a component
outside the rack. A rack may become unstable if more than one component is
extended for any reason. Extend only one component at a time.

WARNING: To reduce the risk of personal injury or equipment damage, ensure
that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ The stabilizers are attached to the rack for single-rack installation.

■ The racks are coupled together in multiple-rack installations.

WARNING: When installing the server in a Telco rack, ensure that the rack
frame is adequately secured to the top and bottom of the building structure.

WARNING: To reduce the risk of personal injury or equipment damage, at least
two people are needed to safely unload the rack from the pallet. An empty 42U
rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft)
tall, and may become unstable when being moved on its casters.

Never stand in front of the rack when it is rolling down the ramp from the pallet;
always handle the rack from both sides.

CAUTION: Always begin by mounting the heaviest item on the bottom of the
rack. Continue to populate the rack from the bottom to the top.

Planning the Server Installation 2-7

Server Warnings and Cautions

Before installing your server, ensure you understand the following warnings

and cautions:

WARNING: To reduce the risk of personal injury from hot surfaces, allow the
drives and the internal system components to cool before touching them.

WARNING: To reduce the risk of electrical shock or damage to the equipment:

■ Do not disable the power cord grounding plug. The grounding plug is an

important safety feature.

■ Plug the power cord into a grounded (earthed) electrical outlet that is

easily accessible at all times.

■ Unplug the power cord from the power supply to disconnect power to the

equipment.

CAUTION: Protect the server from power fluctuations and temporary
interruptions with a regulating uninterruptible power supply (UPS). This device
protects the hardware from damage caused by power surges and voltage spikes
and keeps the system in operation during a power failure.

CAUTION: Do not operate the server for long periods without the access panel.
Operating the server without the access panel results in improper airflow and
improper cooling that can lead to thermal damage.

Server Shipping Contents

Unpack the server shipping carton and locate the materials and documentation

necessary for installing your server. All of the rack-mounting hardware

necessary for installing the ProLiant DL380 Generation 2 server into the rack

is included with the rack or the server.

The contents of the server shipping carton include the following:

■ Compaq ProLiant DL380 Generation 2 server

■ Hardware documentation, reference information, and software products

■ Power cord

■ Rack-mounting hardware (Figure 2-2 and Table 2-1)

2-8 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

3

2

1

Figure 2-2. Rack-mounting hardware

Table 2-1

Rack-Mounting Hardware

Item Description



Standard rails with ball-bearing slides



Rack template



Cable management arm

In addition to these supplied items, you may need the following items:

■ Application software diskettes

■ Options to be installed

Optional Installation Service

You may choose to have Compaq install your system. The installation service
can be purchased as a CarePaq™ packaged service or as a customized service
agreement to meet your specific requirements. Some of the CarePaq services
are as follows:

■ CarePaq Installation Services for Hardware

■ CarePaq Hardware and Operating System Installation for ProLiant

Servers

Planning the Server Installation 2-9

■

CarePaq Installation and Start-up Services for Microsoft Windows 2000
and Windows NT operating systems

■ CarePaq Installation and Start-up and Migration Services for Novell

NetWare operating system

■ CarePaq Installation and Start-up Services for Compaq Insight Manager

Visit the Compaq website for detailed descriptions of these CarePaq services.

This method helps ensure top performance from the start and is especially

valuable for business-critical environments.

This optional hardware installation service is available in all countries where

Compaq has a direct or indirect service presence. Service may be ordered from

and directly provided by a Compaq authorized service reseller or, in the

United Sates only, service may be ordered by calling 1-800-OK-COMPAQ. In

the United States, Compaq makes all of the arrangements to have the system

installed by qualified guaranteed service providers. For U.S. ordering

information, refer to the Compaq services website:

www.compaq.com/services/carepaq/us/install

For worldwide ordering information, refer to the Compaq services website:

www.compaq.com/services/carepaq/install

Chapter 3

Installing Hardware Options

This chapter provides information and procedures for installing hardware

options in ProLiant DL380 Generation 2 servers. For complete instructions,

refer to the installation documentation shipped with each hardware kit. Refer

to the following items for an illustrated guide to installing Compaq upgrades:

■ Hardware installation and configuration poster shipped with your server

■ Labels attached to the inside of the system access panel

To streamline the installation process, read the installation instructions for all

of the hardware options and identify similar steps before installing the

hardware options.

After you install hardware options, proceed with the server installation

instructions in Chapter 4, “Installing the Server.”

If you encounter any problems during installation, contact your Compaq

authorized reseller.

WARNINGS: To reduce the risk of personal injury or damage to the equipment:

■ Heed all warnings and cautions throughout the installation instructions.

■ Allow internal system components to cool before touching any surfaces.

CAUTION: Properly ground the server before beginning any installation
procedure. Improper grounding can cause electrostatic discharge, which can
damage electronic components. For more information, see Appendix B,
“Electrostatic Discharge.”

3-2 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Hardware Option Procedures

This chapter includes procedures for the following items:

■ Server power down

■ Access panel

■ Air baffle

■ Processors

■ Processor power modules

■ DIMMs

■ Hard drive blanks

■ Hot-plug SCSI hard drives

■ CD-ROM drive

■ CD blank

■ Compaq Universal Hot-Plug Tape drive

■ Tape drive blank

■ Redundant hot-plug fans

■ Redundant hot-plug power supply

■ PCI expansion boards

Additional Options and Procedures

The Compaq ProLiant DL380 Generation 2 Server supports several additional
options not discussed in this chapter.

Remote Insight Lights-Out Edition

Compaq offers the Remote Insight Lights-Out Edition expansion board for
remote management of the ProLiant DL380 Generation 2 server. For
information about installing the Remote Insight option, see Chapter 5,
“Remote Insight Lights-Out Edition (Optional).”

Installing Hardware Options 3-3

Rack Deployment Options

The ProLiant DL380 Generation 2 server supports several rack-mounting

options for racks not manufactured by Compaq:

■ Telco rack—a set of adjustable rack brackets that support installation in

Telco racks

■ Third-party rack—a set of adjustable rack brackets that support

installation and serviceability in various 48.26 cm (19-inch) four-post
cabinet racks not manufactured by Compaq

Preparation Procedures

To prepare the server for installing new hardware, you may need to complete

the following procedures:

■ Power down the server.

■ Remove the access panel.

■ Remove the air baffle.

■ Identify the system board components.

Powering Down the Server

To install non-hot-plug hardware options, you must first remove all power

from the system. To power down the server:

1. Back up your server data.

2. Shut down the operating system as directed in your operating system

instructions.

NOTE: Steps 3 and 5 apply to servers that are mounted in a rack.

3-4 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

3. Press the front unit identification LED switch on the server front

panel



. Blue LEDs illuminate in the switches on the server’s front and

rear panels.

4. Press the server Power On/Standby button to place the server in standby

mode



. When the server activates standby power mode, the system
power LED turns to amber. For more information about LEDs, see
Appendix E, “LED Indicators and Switches.”

1

2

Figure 3-1. Activating the front unit identification LED switch and setting the
Power On/Standby button to the standby power mode

WARNING: Moving your server Power On/Standby button to the standby

position removes power from most areas of the server. However, portions of the

power supply and some internal circuitry remain active until the AC power cord

is removed.

Installing Hardware Options 3-5

5. Locate the illuminated rear unit identification LED switch that identifies

the server you are servicing.

Figure 3-2. Locating the rear unit identification LED switch

6. Disconnect the power cords from the server.

The system is now without power, and you can safely proceed with the
installation of your hardware options.

Access Panel Warnings

To access the system board, processors, memory slots, expansion slots, and
other internal components, you must remove the access panel. Observe the
following warnings and cautions.

WARNING: Moving your server Power On/Standby button to the standby
position removes power from most areas of the server. However, portions of the
power supply and some internal circuitry remain active until the AC power cord
is removed.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the
internal system components to cool before touching.

CAUTION: Do not operate the server for extended periods without the access
panel. Operating the server without the access panel results in improper airflow
and improper cooling that can lead to thermal damage.

3-6 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

CAUTION: Electrostatic discharge can damage electronic components. Properly

ground yourself before beginning any installation procedure.

Removing the Access Panel

To remove the access panel:

1. If you are installing a non-hot-plug hardware option, power down the

server. See the “Powering Down the Server” section in this chapter.

2. Flip up the hood latch handle



.

3. Turn the handle one-half turn counter-clockwise



. When the latch

disengages, it extends upward.

1

2

Figure 3-3. Unlocking the hood latch

Installing Hardware Options 3-7

4. Slide the access panel toward the rear of the unit about 1.25 cm

(0.5 inches) and lift to remove the panel.

Figure 3-4. Removing the access panel

Installing the Access Panel

After installing new hardware in your ProLiant DL380 Generation 2 server,
reinstall the server access panel. To install the access panel:

1. Place the access panel on top of the server. Allow the panel to extend

past the rear of the server approximately 1.25 cm (0.5 inches).

3-8 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

2. Slide the access panel toward the front of the unit until the panel is fully

closed.

Figure 3-5. Installing the access panel

3. Press the hood latch down



.

4. Turn the hood latch handle one-half turn clockwise



.

5. Flip down the hood latch handle



.

1

2

3

Figure 3-6. Locking the hood latch

Installing Hardware Options 3-9

Removing the Air Baffle

A plastic air baffle directs airflow within the chassis. To perform some
hardware procedures, you need to remove the air baffle.

To remove the air baffle:

1. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

2. Lift the air baffle.

Figure 3-7. Removing the air baffle

CAUTION: Always install the air baffle after completing hardware installation or
maintenance procedures. Failure to do so results in improper airflow, which
could lead to thermal damage.

Installing the Air Baffle

To install the air baffle:

1. Align the air baffle with the processor sockets.

2. Set the air baffle onto the system board.

3-10 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Figure 3-8. Installing the air baffle

3. Install the access panel. See the “Installing the Access Panel” section in

this chapter.

Identifying System Board Components

Use Figure 3-9 to identify the system board location and use Figure 3-10 to
identify the system board connectors and components.

Figure 3-9. Locating the system board (PCI riser cage and air baffle removed
for clarity)

Installing Hardware Options 3-11

1819 16

3 4

6

5

7

8

9

10

11

12

1314

17

16

20

1 2

1515

Figure 3-10. Identifying system board connectors

Table 3-1

System Board Connectors

Item Description Item Description



PPM slot 2



Diskette drive system connector



PPM slot 1 (populated)



Battery



PCI riser cage connector



Fan 6 connector



Smart Array 5i Controller



System power connector



SCSI port 2 (internal)



Processor socket 1 (populated)



Fan 3 connector



Processor socket 2



LED/CD-ROM drive system
connector



DIMM slots (1A-6C)



Fan 4 connector



Fan 2 connector



Power supply signal connector



Fan 1 connector



Fan 5 connector



SCSI port 1 (external VHDCI)

Processors and PPMs

ProLiant DL380 Generation 2 servers support single- and dual-processor
operation. With two processors installed, the server supports boot functions
through the processor installed in processor socket 1. However, if processor 1

3-12 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

fails, the system automatically boots from processor 2 and provides a
processor failure message.

ProLiant DL380 Generation 2 servers use PPMs as DC-to-DC converters to
provide the proper power to each processor. Each PPM must be installed in the
slot adjacent to its processor.

Processor and PPM Warnings and Cautions

WARNING: To reduce the risk of personal injury from hot surfaces, allow the

internal system components to cool before touching.

CAUTION: Do not mix processors of different types or speeds.

CAUTION: Electrostatic discharge can damage electronic components. Properly

ground yourself before beginning any installation procedure. See Appendix B,

“Electrostatic Discharge,” for more information.

CAUTION: Processor socket 1 must be populated with a processor at all times.

The system fails to boot, halts during the POST, and does not function properly if

the socket is not populated.

CAUTION: PPM slots must be populated when processors are installed. If PPM

slots are not populated, the system does not function correctly.

Removing a Processor

To remove an existing processor:

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

2. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

3. Remove the air baffle. See the “Removing the Air Baffle” section in this

chapter.

Installing Hardware Options 3-13

4. Open the locking lever on the heatsink-retaining clip



.

5. Press the base of the heatsink-retaining clip and lift the opposite end of

the clip to disengage the clip from the processor socket



.

6. Remove the heatsink-retaining clip



.

2

3

1

Figure 3-11. Disengaging the heatsink-retaining clip

3-14 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

7. Remove the heatsink



.

CAUTION: Discard the heatsink after you remove it from the processor. The

heatsink is for one-time use only; after use, the thermal interface material is

degraded and does not provide proper thermal dissipation.

8. Lift the locking lever on the processor socket



.

9. Remove the processor



.

1

2

3

Figure 3-12. Removing the heatsink and processor

CAUTION: Processor socket 1 must be populated with a processor at all times.

The system fails to boot, halts during the POST, and does not function properly if

the socket is not populated.

10. Install the new processor. See the “Installing a Processor” section in this

chapter.

Installing Hardware Options 3-15

Installing a Processor

To install a new processor:

IMPORTANT: When installing a new processor, also refer to the documentation that ships
with the processor.

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

2. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

3. Remove the air baffle. See the “Removing the Air Baffle” section in this

chapter.

4. If there is an existing processor in the processor socket, remove the

processor. See the “Removing a Processor” section in this chapter.

5. Align the notched corner of the processor with the notched corner of the

socket.

CAUTION: You must align the processor pins to seat the processor into the
socket.

6. Insert the processor



.

7. Close the locking lever on the processor socket



.

1

2

Figure 3-13. Installing the processor

3-16 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

CAUTION: Always use a new heatsink with thermal interface material when

replacing processors. Failure to use new components may result in damage to

the processor.

8. Remove the plastic cover on a new, unused heatsink to expose the

thermal interface material.

Figure 3-14. Removing the plastic cover on the heatsink

Installing Hardware Options 3-17

9. Align the heatsink with the guideposts on the socket and install the

heatsink



.

10. Carefully install the heatsink-retaining clip



.

11. Close the locking lever on the heatsink-retaining clip



.

1

2

3

Figure 3-15. Installing the heatsink and heatsink-retaining clip

CAUTION: PPM slots must be populated when processors are installed. If PPM
slots are not populated, the system may not function correctly.

12. Install a PPM in the corresponding PPM slot, if one is not already

installed. See the “Installing a PPM” section in this chapter.

13. Install the air baffle. See the “Installing the Air Baffle” section in this

chapter.

14. Install the access panel. See the “Installing the Access Panel” section in

this chapter.

Removing a PPM

To remove a PPM:

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

2. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

3-18 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

3. Open the latches on the sides of the PPM slots



.

4. Lift the PPM out of the slot



.

1

2

1

Figure 3-16. Removing a PPM

Installing a PPM

To install a PPM:

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

2. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

3. If there is an existing PPM in the PPM slot, remove the PPM. See the

“Removing a PPM” section in this chapter.

4. Align the key slot in the bottom edge of the PPM with the tab in the

PPM slot.

IMPORTANT: PPMs do not seat if turned the wrong way.

Installing Hardware Options 3-19

5. Insert the PPM into the PPM slot



.

6. Press down firmly. When the PPM seats fully in the slot, the latches

close



.

2

1

2

Figure 3-17. Installing a PPM

7. Install the access panel. See the “Installing the Access Panel” section in

this chapter.

Memory

You can expand server memory by installing Compaq SDRAM. The system
supports up to six 133-MHz ECC registered SDRAM DIMMs.

The ProLiant DL380 Generation 2 server can be configured in two modes:

■ Standard ECC mode—DIMMs installed in pairs provide up to 6 GB of

memory

■ Online spare mode—DIMMs installed in pairs simultaneously support

up to 4 GB of memory and up to 2 GB of online spare memory

The following sections explain DIMM slot locations, configuration options,
and installation procedures.

3-20 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

DIMM Slot Identification

Use Figure 3-18 and Table 3-2 to identify DIMM slots on the ProLiant DL380
Generation 2 server system board. The slots are numbered sequentially
(1 through 6), and the paired banks are identified by the letters A, B, and C.

1 2 3 4 5 6

Figure 3-18. Identifying DIMM slots on the system board

Table 3-2

DIMM Slot Locations

Item Description



DIMM slot 1A populated with 128-MB DIMM



DIMM slot 2B



DIMM slot 3C



DIMM slot 4A populated with 128-MB DIMM



DIMM slot 5B



DIMM slot 6C

Maximum Memory Configuration

In the maximum memory configuration, all six DIMM slots are populated with
1-GB 133-MHz ECC registered SDRAM DIMMs.

Installing Hardware Options 3-21

Online Spare Memory Configuration

In the online spare mode, banks A and B provide standard memory functions,
while bank C is configured for redundancy. DIMMs installed in bank C must
be of equal or greater capacity than the largest pair of DIMMs installed in
banks A or B.

If any DIMMs in banks A or B exceed the limit for single-bit correctable
errors, the system copies the memory contents of the failing bank to bank C;
then, the system deactivates the failing bank.

After installing DIMMs, use RBSU to configure the system for online spare
memory support. See the “Configuring Online Spare Memory” section in
Chapter 7, “Server Configuration and Utilities.”

DIMM Installation Guidelines

You must observe the following guidelines when installing additional
memory:

■ Only install 133-MHz registered SDRAM, 3.3-V, 72-bit wide, ECC

DIMMs in the ProLiant DL380 Generation 2 server.

■ Only install identical DIMMs as pairs.

■ Populate both slots in a bank at the same time.

NOTE: The server ships with at least two DIMMs installed in DIMM slots 1A and 4A.

■ To ease successive DIMM installation, install the DIMMs in the paired

banks in sequential order. Install the second pair of DIMMs in slots 2B
and 5B; then, install the third pair of DIMMs in slots 3C and 6C.

CAUTION: Use only Compaq DIMMs. DIMMs from other sources are known to
adversely affect data integrity.

For online spare memory support, you must observe the following additional
guidelines:

■ The ROM must be up to date.

■ The health driver must be installed and operating properly.

3-22 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

■

DIMMs installed in bank C must be of equal or greater capacity than the
largest pair of DIMMs installed in banks A or B.

■ RBSU must be used to configure online spare memory.

Table 3-3 lists the DIMM option kit part numbers for supported DIMMs.

Table 3-3

DIMM Option Kit Part Numbers

Part Numbers Description

201692-B21 256-MB (2×128 MB) option kit

201693-B21 512-MB (2×256 MB) option kit

201694-B21 1-GB (2×512 MB) option kit

201695-B21 2-GB (2×1 GB) option kit

Installing DIMMs

Before installing DIMMs, review the “DIMM Installation Guidelines” section
in this chapter.

CAUTION: Electrostatic discharge can damage electronic components. Properly

ground yourself before beginning any installation procedure. See Appendix B,

“Electrostatic Discharge,” for more information.

To install a DIMM:

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

2. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

3. Identify the correct DIMM slot. See the “DIMM Slot Identification”

section in this chapter.

4. Open the DIMM slot latches.

5. Align the key slot in the bottom edge of the DIMM with the tab in the

DIMM slot.

IMPORTANT: DIMMs do not seat if turned the wrong way.

Installing Hardware Options 3-23

6. Insert the DIMM into the DIMM slot



.

7. Press down firmly. When the DIMM seats fully in the slot, the latches

close



.

2

2

1

Figure 3-19. Installing a DIMM

8. Install the access panel. See the “Installing the Access Panel” section in

this chapter.

If you are installing DIMMs for the online spare configuration, use RBSU to
configure this feature. See the “Configuring Online Spare Memory” section in
Chapter 7, “Server Configuration and Utilities.”

System Drives and Blanks

The following section explains removal and installation of hard drive blanks
and hot-plug SCSI hard drives.

Removing Hard Drive Blanks

The ProLiant DL380 Generation 2 server ships standard with six hard drive
blanks. Before installing a hot-plug SCSI hard drive, you must remove a
blank.

CAUTION: Always populate drive bays with either a hard drive or blank. Proper
airflow can only be maintained when the bays are populated. Unpopulated drive
bays can lead to improper cooling and thermal damage.

3-24 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

To remove a hard drive blank:

1. Press and hold the locking button



.

2. Pull the blank out of the drive bay



.

2

1

Figure 3-20. Removing a hard drive blank

NOTE: Store the hard drive blank for future use.

To install a hard drive blank, simply align the blank with the empty bay and
slide the blank into the bay until the locking button engages.

Guidelines for Installing Hot-Plug SCSI Hard Drives

The ProLiant DL380 Generation 2 server contains eight drive bays for internal
mass storage devices. The server ships standard with three 2×1-inch hot-plug
drive cages. The following sections provide general guidelines and installation
procedures for upgrading the hot-plug SCSI hard drives.

CAUTION: Before removing a hard drive, read the “Hot-Plug Hard Drive

Replacement Guidelines” section in the Compaq Servers Troubleshooting Guide.

When adding SCSI hard drives to your ProLiant DL380 Generation 2 server,
observe the following general guidelines:

■ A maximum of 14 SCSI devices per channel can be added.

■ Each SCSI drive must have a unique address. The system automatically

sets all SCSI addresses.

Installing Hardware Options 3-25

SCSI ID Numbers

The ProLiant DL380 Generation 2 standard configuration consists of three
2×1-inch hot-plug SCSI hard drive cages with numbered SCSI IDs:
0 through 5, indicated in Figure 3-21.

IMPORTANT: Always populate hard drive bays starting with the lowest SCSI ID.

4

5

2

3

0

1

Figure 3-21. SCSI ID numbers

Installing External Storage Devices

Optional mass storage devices can be connected to the
Compaq ProLiant DL380 Generation 2 server through the external SCSI port
on the back of the unit or through optional array controller expansion boards.
For more information about cabling external storage devices, see Chapter 6,
“Server Cabling.”

For additional information on configuring your server, refer to the
Documentation CD shipped with your server.

3-26 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Removing Hot-Plug SCSI Hard Drives

To remove hot-plug SCSI hard drives:

1. Back up all server data on the hard drive.

CAUTION: Before removing a hot-plug hard drive, determine the status of the

drive through the LEDs. See the “Hot-Plug SCSI Hard Drive LEDs” section in

Appendix E, “LED Indicators and Switches.”

IMPORTANT: If you are replacing a drive that is part of an array, refer to the “Hot-Plug
SCSI Hard Drive Replacement Guidelines” section in the Compaq Servers Troubleshooting
Guide.

2. Press the ejector lever release button



.

3. Pull the ejector lever open



.

4. Remove the hard drive



.

3

2

1

Figure 3-22. Removing a hot-plug SCSI hard drive

Installing Hardware Options 3-27

Installing Hot-Plug SCSI Hard Drives

CAUTION: Before beginning this procedure, read the “Guidelines for Installing

Hot-Plug SCSI Hard Drives” section in this chapter.

To install hot-plug SCSI hard drives:

1. Remove the existing hard drive blank or SCSI hard drive from the bay:

G If a hard drive blank is installed in the bay, see the “Removing Hard

Drive Blanks” section in this chapter.

G If a SCSI hard drive is already installed in the bay, see the

“Removing Hot-Plug SCSI Hard Drives” section in this chapter.

2. Insert the hot-plug SCSI hard drive



. Ensure the drive seats firmly into

the connector on the SCSI backplane.

3. Close the ejector lever



.

12121

2

Figure 3-23. Installing a new SCSI hard drive

4. If you replaced a drive, restore your server data from the backup.

5. Use the hot-plug SCSI hard drive LEDs to identify the status of the

installed drive. For more information about these LEDs, see the
“Hot-Plug SCSI Hard Drive LEDs” section in Appendix E, “LED
Indicators and Switches.”

6. Resume normal server operations.

3-28 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Removing the CD-ROM Drive

ProLiant DL380 Generation 2 servers ship standard with a thin-profile
IDE CD-ROM drive in the CD MultiBay. You can remove the CD-ROM drive
for security purposes.

To remove the CD-ROM drive:

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

2. Press the ejection button



.

3. Pull the CD-ROM drive out of the CD MultiBay



.

2

1

Figure 3-24. Ejecting and removing the CD-ROM drive from the CD MultiBay

Installing the CD Blank

ProLiant DL380 Generation 2 servers ship standard with a CD-ROM drive
installed in the CD MultiBay. A CD blank also ships standard with the server.
If you remove the CD-ROM drive, install the CD blank before powering up
the server.

CAUTION: Always populate the CD MultiBay with either a CD-ROM drive or CD

blank. Proper airflow can only be maintained when the CD MultiBay is

populated. Unpopulated bays can lead to improper cooling and thermal damage.

Installing Hardware Options 3-29

To install the CD blank, slide the blank into the CD MultiBay until it locks
into place.

Figure 3-25. Installing the CD blank

Installing a Compaq Universal Hot-Plug Tape Drive

The ProLiant DL380 Generation 2 server supports the Compaq Universal
Hot-Plug Tape drive (AIT and DDS-4 types) for data storage and backup.
When the drive is installed, only five of the six hard drive bays may be
populated with SCSI hard drives.

To install a Universal Hot-Plug Tape drive:

1. Remove the hot-plug SCSI hard drive or blank in the uppermost left bay

(SCSI ID 5):

G If a hard drive blank is installed, see the “Removing Hard Drive

Blanks” section in this chapter.

G If a hot-plug SCSI hard drive is installed, see the “Removing

Hot-Plug SCSI Hard Drives” section in this chapter.

3-30 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

2. Squeeze the middle of the tape drive blank



.

3. Pull to remove the blank



.

2

1

Figure 3-26. Removing the tape drive blank

NOTE: Store the tape drive blank for future use.

4. Slide the Universal Hot-Plug Tape drive into the bay. Ensure the drive

seats firmly into the connector on the SCSI backplane.

Figure 3-27. Installing the Universal Hot-Plug Tape drive

Installing Hardware Options 3-31

Hot-Plug Components

The ProLiant DL380 Generation 2 server supports hot-plug installation of fans
and power supplies. The following sections contain installation procedures for
these components.

Installing a Redundant Hot-Plug Fan

The server supports redundant hot-plug fans to provide proper airflow to the
system if a primary fan fails. The ProLiant DL380 Generation 2 server airflow
is divided into three zones: CPU, I/O, and power supply.

Standard Configuration

In the standard configuration, five fans cool the system: three fans in the CPU
zone, one fan in the I/O zone, and one fan in the power supply zone. If any one
of these fans fails, the system shuts down.

Redundant Configuration

For the redundant configuration, you can install up to three additional fans
(one fan per zone) to cool the system. If only one fan fails per zone, the system
continues to operate, meaning that up to three fans could fail, if they are in
different zones. However, if more than one fan fails per zone, the system shuts
down.

3-32 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Use Figure 3-28 and Table 3-4 to identify the hot-plug fans.

1

2

3

4

5

6

7

8

Figure 3-28. Identifying hot-plug fans (fans shaded for zone identification)

Table 3-4

Hot-Plug Fan Locations

Item Description Configuration



Fan 1 in CPU zone Primary



Fan 2 in CPU zone Redundant



Fan 3 in I/O zone Redundant



Fan 4 in I/O zone Primary



Fan 5 in CPU zone Primary



Fan 6 in CPU zone Primary



Fan 7 in power supply zone Primary



Fan 8 in power supply zone Redundant

To install a redundant hot-plug fan:

1. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

CAUTION: Do not operate the server for extended periods without the access

panel. Operating the server without the access panel results in improper airflow

and improper cooling that can lead to thermal damage.

Installing Hardware Options 3-33

2. Install the redundant hot-plug fan. Ensure the fan seats firmly into the

connector on the system board.

Figure 3-29. Installing a hot-plug fan

NOTE: When performing a hot-plug fan installation, verify that the fan LED illuminates
green, after you install the fan. For information about the fan LED, see the “Hot-Plug Fan
LEDs” section in Appendix E, “LED Indicators and Switches.”

3. Install the access panel. See the “Installing the Access Panel” section in

this chapter.

Installing a Redundant Hot-Plug Power Supply

The ProLiant DL380 Generation 2 server supports a redundant hot-plug power
supply to provide power to the system in the event that the primary power
supply fails.

3-34 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

To install a redundant hot-plug power supply:

1. Remove the power supply blank:

a. Press the locking lever



.

b. Pull the blank out of the bay



.

1

2

Figure 3-30. Removing a power supply blank

NOTE: Store the power supply blank for future use.

2. Remove the protective cover from the connector pins on the redundant

power supply.

Figure 3-31. Removing protective cover from power supply connector pins

Installing Hardware Options 3-35

3. Slide the redundant power supply into the empty bay until it locks into

place.

Figure 3-32. Installing a redundant hot-plug power supply

NOTE: When performing a hot-plug power supply installation, verify that the power
supply LED illuminates green, after you install the power supply. For information about the
power supply LED, see the “Hot-Plug Power Supply LED” section in Appendix E, “LED
Indicators and Switches.”

4. Connect the power cord. See the “Connecting the Power Cord and

Peripheral Devices” section in Chapter 4, “Installing the Server.”

Expansion Boards

To install an expansion board:

1. Identify the expansion slots.

2. Remove the PCI shipping bracket.

3. Remove the PCI riser cage (non-hot-plug expansion boards only).

4. Remove expansion slot covers.

5. Install the expansion board.

6. Install the PCI riser cage (non-hot-plug expansion boards only).

3-36 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Identifying the Expansion Slots

Use Figure 3-33 and Table 3-5 to identify the ProLiant DL380 Generation 2
server expansion slots.

1 2 3

3

2

Figure 3-33. Identifying expansion slots (rear view)

Table 3-5

Expansion Slots

Item Description



Slot 1 – 64-bit/33-MHz 5V



Slot 2 – 64-bit/66-MHz 3.3 V hot-plug capable



Slot 3 – 64-bit/66-MHz 3.3 V hot-plug capable

Removing the PCI Shipping Bracket

Every ProLiant DL380 Generation 2 server ships with a PCI shipping bracket
that helps ensure PCI expansion boards do not unseat from connectors during
shipping. Before installing a PCI expansion board, you must remove the PCI
shipping bracket.

To remove the PCI shipping bracket:

1. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

Installing Hardware Options 3-37

2. Open the PCI riser cage door.

Figure 3-34. Opening the PCI riser cage door

3. Lift the PCI shipping bracket and remove it from the PCI riser cage.

NOTE: You can remove the PCI shipping bracket without removing the PCI riser cage.

Figure 3-35. Removing the PCI shipping bracket

The PCI shipping bracket is only required if you intend to ship the server with
PCI expansion boards installed. If you are not installing the bracket, store it for
future use.

3-38 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Removing the PCI Riser Cage

To remove the expansion slot cover or install an expansion board in slot 1, you
must remove the PCI riser cage.

To remove the PCI riser cage:

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

CAUTION: To avoid the risk of damage to your system or

expansion boards, remove all AC power cords before installing or

removing non-hot-plug expansion boards. Moving the Power

On/Standby button to the standby position still provides auxiliary

power to the PCI expansion slot and may damage the board or

other system components.

2. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

3. Verify that the AC power connected LED on the PCI riser cage is not

illuminated. See the “PCI Riser Cage LEDs” section in Appendix E,
“LED Indicators and Switches.”

4. Disconnect any internal or external cables connected to any existing

expansion boards.

Installing Hardware Options 3-39

5. Pull up the thumbscrew knobs



.

6. Loosen both thumbscrews by turning them counterclockwise



.

1

1

2

2

Figure 3-36. Loosening the PCI riser cage thumbscrews (air baffle removed
for clarity)

7. Lift the PCI riser cage.

Figure 3-37. Removing the PCI riser cage

3-40 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Removing Expansion Slot Covers

CAUTION: Do not remove expansion slot covers unless you are installing an

expansion card. Operating the server without an expansion card or an expansion

slot cover installed results in improper airflow and improper cooling which can

lead to thermal damage.

To remove expansion slot covers for slots 2 and 3:

1. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

2. Open the PCI riser cage door.

Figure 3-38. Opening the PCI riser cage door

Installing Hardware Options 3-41

3. Open the slot release lever:

a. Press and hold the release lever to unlock it



.

b. Swing the release lever open



.

1

2

Figure 3-39. Opening the slot release lever

4. Slide the expansion slot cover out of the cage.

Figure 3-40. Removing the expansion slot cover (slot 3)

NOTE: Store the expansion slot cover for future use.

3-42 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

To remove the expansion slot cover for slot 1:

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

2. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

3. Remove the PCI riser cage. See the “Removing the PCI Riser Cage”

section in this chapter.

4. Remove the thumbscrew



.

5. Slide the expansion slot cover out of the cage



.

1

2

Figure 3-41. Removing the expansion slot cover (slot 1)

NOTE: Store the expansion slot cover for future use.

After removing the PCI shipping bracket, install the non-hot-plug expansion
board.

Installing Non-Hot-Plug Expansion Boards

To install non-hot-plug expansion boards:

1. Power down the server. See the “Powering Down the Server” section in

this chapter.

2. Remove the access panel. See the “Removing the Access Panel” section

in this chapter.

Installing Hardware Options 3-43

3. Remove the PCI shipping bracket. See the “Removing the PCI Shipping

Bracket” section in this chapter.

NOTE: The PCI shipping bracket is only required if you intend to ship the server with PCI
expansion boards installed.

4. Remove the PCI riser cage. See the “Removing the PCI Riser Cage”

section in this chapter.

CAUTION: To avoid the risk of damage to your system or
expansion boards, remove all AC power cords before installing or
removing non-hot-plug expansion boards. Moving the
Power On/Standby button to the standby position still provides
auxiliary power to the PCI expansion slot and may damage the
board or other system components.

5. Remove the thumbscrew and the expansion slot cover for slot 1. See the

“Removing Expansion Slot Covers” section in this chapter.

6. Align the expansion board with the expansion slot.

7. Insert the expansion board



. Ensure the expansion board slides into the

guiding groove and seats securely in the slot.

8. Install the thumbscrew



.

1

2

Figure 3-42. Installing an expansion board

3-44 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

9. Install the PCI riser cage:

a. Align the PCI riser cage with the chassis.

b. Insert the PCI riser cage. Ensure the PCI riser cage seats firmly in

the connector on the system board.

Figure 3-43. Installing the PCI riser cage

c. Tighten the thumbscrews



.

d. Lower the thumbscrew knobs by turning them one-quarter turn

counter-clockwise and pressing down



.

1

2

2

1

Figure 3-44. Tightening the PCI riser cage thumbscrews

Installing Hardware Options 3-45

10. Connect any required internal or external cables to the expansion board.

Refer to the documentation that ships with your expansion board or see
Chapter 6, “Server Cabling.”

11. Install the PCI shipping bracket.

NOTE: The PCI shipping bracket is only required if you intend to ship the server with PCI
expansion boards installed. If you are not installing the bracket, store it for future use.

12. Close the PCI riser cage door.

13. Install the access panel. See the “Installing the Access Panel” section in

this chapter.

Installing Hot-Plug Expansion Boards

Before performing a hot-plug installation of expansion boards in expansion
slots 2 or 3, you must install an operating system that supports PCI Hot Plug
technology. To install an operating system, see Chapter 4, “Installing the
Server.”

After installing your operating system, consult the explanation of hot-plug
expansion slots and the procedure for installing hot-plug expansion boards in
Chapter 8, “PCI Hot Plug Technology.”

Chapter 4

Installing the Server

Server Installation Guidelines

Before installing your server, perform the following procedures, as necessary:

■ Select an appropriate site for your rack.

For environment requirements, see the “Optimum Environment” section

in Chapter 2, “Planning the Server Installation.” For information on rack
planning, refer to the Rack Planning and Information Guide online
document, which is on the Rack Information Library CD.

■ Unpack the server and rack-mounting hardware.

See the “Server Shipping Contents” section in Chapter 2, “Planning the

Server Installation.”

■ Install any PCI expansion boards.

See Chapter 3, “Installing Hardware Options.” Refer to the option kit

documentation for detailed instructions.

■ Install other hardware options.

Other options include additional memory, hard drives, fans, power

supplies, expansion boards, and external storage devices. See Chapter 3,
“Installing Hardware Options.” Refer to the individual option kits for
detailed instructions.

If you have any problems, contact your Compaq authorized reseller.

4-2 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

IMPORTANT: If you intend to deploy and configure multiple ProLiant DL380 Generation 2
servers in a single rack, consult the multiple server deployment white paper on the
Compaq website:

www.compaq.com/products/servers/proliantdl380

You can choose the optional installation service from Compaq to install your
rack products. See the “Optional Installation Service” section at the end of
Chapter 2, “Planning the Server Installation.”

Server Installation Procedures

To install your rack mount server into a Compaq rack, complete all of the
following procedures.

CAUTION: When using a Compaq Series 7000 rack, you must install the new

highly ventilated front door to provide proper front-to-back airflow and cooling.

IMPORTANT: Before beginning the following procedures, refer to the Important Safety
Information guide that shipped with your server.

Measuring with the Template

The rack template provides an easy and reliable way to properly position the
standard rails in the rack.

Use the template to identify the proper holes for inserting the tabs on the
standard rails. Use a pencil to mark the top and bottom edges of the template
against the rack supports, identifying where the server fits and providing a
starting point for installing the next unit.

CAUTION: Always mount the heaviest item on the bottom of the rack and work

from the bottom to the top.

IMPORTANT: Determine the server’s place in the rack before you start installing the
standard rails. To remind you of the proper placement of the server in the rack, refer to
the Rack Builder report you printed when you planned your rack configuration.

IMPORTANT: The template is two-sided (front and back) and printed to indicate where
items are inserted.

Installing the Server 4-3

Use the rack template to identify the required space and location for your
server:

1. Identify the front side of the template.

2. Starting at the bottom of the rack, or at the top of a previously mounted

component, secure the template against the front of the rack by pressing
the two push tabs. Match the hole pattern on the template with the holes
on the vertical rails of the rack.

Figure 4-1. Measuring with the template

4-4 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

3. Align the template so that the sides of the template are even with the

sides of the rack. Tick marks on the vertical rails of the rack help you
maintain the proper alignment. Tick marks indicate U-spaces.

4. Using a pencil, mark the locations on the rack where you insert the

standard rail tabs



.

5. On the rack, mark the top and bottom edges of the template



. This step

helps you align a template for the next component.

1

2

1

2

Figure 4-2. Marking the rack for server installation

6. Move to the rear of the rack and turn the template over so you can use

the back side of the template.

7. Repeat steps 2 through 5 with the back of the template on the rear of the

rack.

After marking the front and rear of the rack, remove the template from the
rack.

Installing the Server 4-5

Installing Standard Rails into the Rack

To install the standard rails into the rack:

1. Complete the procedures for measuring with the template. See the

“Measuring with the Template” section in this chapter.

2. Remove the left server rail from the left standard rail:

a. Slide the server rail out of the front of the standard rail



.

b. Remove the server rail



.

1

2

2

Figure 4-3. Removing the server rail from the standard rail

3. Identify the front rack holes that accept the standard rail.

IMPORTANT: Ensure that inner side of the standard rail (ball-bearing rail guide) faces the
inside of your rack.

4-6 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

4. Insert the front tabs of the left standard rail into the rack



.

5. Press and hold the rail-locking lever to disengage the locking

mechanism



.

6. Compress the rail toward the front of the rack



, until you can align the

rear tabs with the rack holes.

1

2

3

Figure 4-4. Inserting and compressing the rail

7. Insert the rear tabs of the left standard rail into the rack



. When the rail

is seated properly, the rail-locking lever engages



.

1

2

Figure 4-5. Inserting the rear tabs of the rail into the rack

Installing the Server 4-7

8. Repeat steps 2 through 7 for the right standard rail. Figure 4-6 shows a

completed installation of the standard rails.

Figure 4-6. Standard rails installed in the rack

4-8 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Installing the Server Rails on the Chassis

Before you can load the server into the rack, you must install the server rails
on the chassis.

To install the server rails:

1. Place the server on a flat, level surface.

2. Place the keyholes of the right server rail over the pins on the side of the

server



.

3. Slide the server rail toward the rear of the server until it locks into

place



. When the server rail is fully seated, it extends past the rear of

the server.

1

2

Figure 4-7. Installing the right server rail

4. Repeat steps 2 and 3 for the left server rail.

Inserting the Server into the Rack

CAUTION: To avoid destabilizing the rack, install multiple servers starting from

the bottom of the rack.

Before you continue, ensure that the standard rails are perfectly aligned and
installed and that the server fits.

Installing the Server 4-9

To insert the server into the rack and secure it with the front panel
thumbscrews:

1. Extend the slide rails forward until they lock into place.

Figure 4-8. Extending the slide rails

2. Carefully align the server rails with the slide rails.

3. Ensure that the server rails are fully engaged into the plastic guides and

bearings of the sliding rails on both sides, and then slowly slide the
server into the rack. The server slides into the rack until the server
rail-release latches engage the slide rails.

Figure 4-9. Aligning the server rails with the slide rails and inserting the
server

4-10 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

WARNING: To reduce the risk of personal injury, be careful when pressing the

server rail-release latches and sliding the component into the rack. The sliding

rails could pinch your fingertips.

CAUTION: Be sure to keep the server parallel to the floor when sliding the

server rails into the slide rails. Tilting the server up or down could result in

damage to the rails.

4. Press the server rail-release latches inward on both sides of the server.

Figure 4-10. Pressing the server rail-release latches

IMPORTANT: The first time you slide the server into the rack, you may have to apply
some pressure. With continued use, the ball bearings in the slide move easily.

5. Slide the server fully into the rack.

6. Slide the server out and back into the rack to ensure the rails are

functioning properly.

Installing the Server 4-11

7. Secure the server faceplate to the front of the rack by fastening the

thumbscrews into the rails.

Figure 4-11. Using thumbscrews to secure the positioned server in the rack

8. Before closing the rack door, tighten the thumbscrews to prevent the

door from hitting any protruding thumbscrews.

Installing the Cable Management Arm

A triple-hinged cable management arm ships with each server. The cable
management arm attaches to the server chassis and to the rear frame of the
rack. All cables leading to and from the server are tied to this arm. Two of the
hinges enable the cable management arm with attached cables to travel
through the rack when the server is extended. The third hinge allows the cable
management arm to swing out of the way during hot-plug power supply
procedures.

To install the cable management arm:

1. Insert the server into the rack. See the “Inserting the Server into the

Rack” section in this chapter.

4-12 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

2. Attach the cable management arm to the server:

a. Hook the cable management arm keyhole over the pin on the rear of

the chassis



.

b. Press down to seat the arm on the chassis



.

c. Fasten the thumbscrew



.

1

2

3

Figure 4-12. Attaching the cable management arm to the server chassis

Installing the Server 4-13

3. Attach the cable management arm to the rack:

a. Align the unattached end of the cable management arm on the

outside of the rear brace of the rack.

b. Insert the hook into the rack hole



.

c. Press down to seat the arm in the rack



.

d. Fasten the thumbscrew through the rack hole into the rear of the

standard rail



.

1

2

3

Figure 4-13. Attaching the cable management arm to the rear brace of the
rack

4-14 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Connecting the Power Cord and Peripheral Devices

After the server has been installed in the rack, connect the power cord and
peripheral devices to the connectors located on the rear panel of the server.
Icons on the back of the server identify the function of each connector.

WARNING: To reduce the risk of electrical shock or fire, do not plug

telecommunications/telephone connectors into the NIC connectors.

CAUTION: If the Remote Insight Lights-Out Edition board is installed in your

server, ensure that you connect your video cable in the video connector on the

rear of the Remote Insight Lights-Out Edition board. The standard video

connector on the server rear panel is not used when the Remote Insight Lights-

Out Edition board is installed. For more information, see Chapter 5, “Remote

Insight Lights-Out Edition (Optional).”

IMPORTANT: Compaq SmartStart for Servers Windows 95, does not support a USB
mouse. During the SmartStart process, you must use a legacy PS/2 mouse. For more
information about USB support, see the “ROM Legacy USB Support” section in Chapter 7,
“Server Configuration and Utilities.”

Identifying Rear Panel Connectors

Use the following figure and table to identify connectors, and follow the
connection order to attach your cables and power cord. The location numbers
in the figure correspond to the connection order for the peripheral cables and
power cord.

Installing the Server 4-15

1 3 5 8 10

9742 6

3

2

Figure 4-14. Rear panel connectors on the ProLiant DL380 Generation 2
server

Table 4-1

Rear Panel Connectors

Item Description



PCI expansion slots



VHDCI SCSI connector (SCSI port 1)



Serial connector (teal)



Video connector (blue)



RJ-45 connector for NIC 2



USB connectors (black)



RJ-45 connector for NIC 1



Mouse connector (green)



Keyboard connector (purple)



Power connector

4-16 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Power Cords

Observe the following warnings when working with power cords.

WARNING: The system power in the ProLiant DL380 Generation 2 server does

not completely shut off with the front panel Power On/Standby button. The two

positions of the button function as on and standby modes. The standby position

removes power from most of the electronics and the drives, but portions of the

power supply and some internal circuitry remain active.

Consequently, to remove all power from the system, you must disconnect the

power cord from the server. In systems with multiple power supplies, you must

disconnect all the power cords to completely remove power from the system.

WARNING: To reduce the risk of electrical shock or damage to the equipment:

■ Do not disable the power cord grounding plug. The grounding plug is an

important safety feature.

■ Plug the power cord into a grounded (earthed) electrical outlet that is

easily accessible at all times.

■ Do not route the power cord where it can be walked on or pinched by

items placed against it. Pay particular attention to the plug, electrical
outlet, and the point where the cord extends from the server.

Installing the Server 4-17

Securing the Cables to the Cable Management Arm

Collect the cables connected to the rear of the server, and use the
hook-and-latch strips attached to the arm to secure the cables.

Figure 4-15. Cables routed in the cable management arm

If you are cabling multiple ProLiant DL380 Generation 2 servers in the rack,
refer to the multiple server deployment white paper at the Compaq website:

www.compaq.com/products/servers/proliantdl380

4-18 Compaq ProLiant DL380 Generation 2 Server Setup and Installation Guide

Powering Up the Server

After the cables have been connected to the server, you are ready to power up
the server.

To power up the server:

1. Press the Power On/Standby button.

Figure 4-16. Powering up the server

2. Observe the system power LED. When the system powers up, the LED

illumination changes from amber to green.

After the server has successfully powered up, you can begin the configuration
process.

Installing an Operating System

To install an operating system on a new or previously unconfigured server,
you must configure the server with RBSU.

To configure the server for the first time:

1. Start the server. The system automatically launches RBSU.

2. When prompted, select a language.

3. Select the operating system you want to install on your server. A dialog

box displays, indicating that the system configuration is complete.

Installing the Server 4-19

4. Press the F10 key to exit RBSU or press any other key to return to the

RBSU main menu.

5. Insert the SmartStart CD or your operating system installation CD.

6. Restart the server.

7. Follow the instructions provided by SmartStart for Servers software or

the operating system manufacturer.

For more information about using RBSU or SmartStart to configure your
server, see Chapter 7, “Server Configuration and Utilities.”

After RBSU configures your hardware for the first time, use SmartStart to
install an operating system.

The ProLiant DL380 Generation 2 server supports the following operating
systems:

■ Microsoft Windows NT and Windows 2000

■ Linux

■ Novell NetWare

■ SCO UnixWare

For the most current information about operating system support on
ProLiant DL380 Generation 2 servers, refer to the operating system support
matrix available at the Compaq FTP site:

ftp.compaq.com/pub/products/servers/os-support-matrix-310.pdf

If you choose to create a backup of your hardware configuration, you can use
the Configuration Replication Utility. For more information, see the
“SmartStart Scripting Toolkit” section in Chapter 7, “Server Configuration and
Utilities.”

Registering Your Server

You can register your server from the Compaq website:

www.compaq.com/products/registration