Compaq DL360 - ProLiant - Photon, ProLiant DL360 Generation 2 Setup And Installation Manual
ProLiant DL360 Generation 2 Server
Setup and Installation Guide
First Edition (October 2001)
Part Number 233832-001
Compaq Computer Corporation
Notice
© 2001 Compaq Computer Corporation.
Compaq, the Compaq logo, Compaq Insight Manager, Deskpro, ProLiant, ROMPaq, SoftPaq,
Netelligent, and SmartStart are trademarks of Compaq Information Technologies Group, L.P.
Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States and other countries.
Intel and Pentium are trademarks of Intel Corporation in the United States and other countries.
UNIX is a trademark of The Open Group in the United States and other countries.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to
change without notice. The warranties for Compaq products are set forth in the express limited
warranty statements accompanying such products. Nothing herein should be construed as
constituting an additional warranty.
Compaq ProLiant DL360 Generation 2 Server
Setup and Installation Guide
First Edition(October 2001)
Part Number 233832-001
Contents
About This Guide
Text Conventions........................................................................................................ix
Symbols in Text...........................................................................................................x
Symbols on Equipment................................................................................................x
Rack Stability .............................................................................................................xi
Getting Help ...............................................................................................................xi
Compaq Technical Support .................................................................................xi
Compaq Website ................................................................................................xii
Compaq Authorized Reseller..............................................................................xii
Chapter 1
Server Features
ProLiant DL360 Generation 2 Server...................................................................... 1-1
Industry Support ...................................................................................................... 1-2
Customer Support .................................................................................................... 1-3
Standard Features..................................................................................................... 1-3
Processors......................................................................................................... 1-3
System Memory................................................................................................ 1-3
Integrated Lights-Out ....................................................................................... 1-4
Expansion Slots ................................................................................................ 1-4
SCSI Subsystem ............................................................................................... 1-4
Smart Array 5i Controller................................................................................. 1-5
Standard Network Interface Controllers........................................................... 1-5
Mass Storage Devices....................................................................................... 1-6
Standard Interfaces ........................................................................................... 1-6
Video ................................................................................................................ 1-7
ROM................................................................................................................. 1-7
Power Supply.................................................................................................... 1-7
LED Indicators ................................................................................................. 1-7
Optional Rack Deployment Solutions .............................................................. 1-8
iv Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Server Features
continued
Server Configuration and Management ................................................................. 1-10
Security Features.................................................................................................... 1-11
Diagnostic Tools .................................................................................................... 1-12
Warranties and Services......................................................................................... 1-12
Three-Year, On-Site, Limited Global Warranty ............................................. 1-13
Next Business Day Response.......................................................................... 1-13
Pre-Failure Warranty ...................................................................................... 1-13
Chapter 2
Planning the Server Installation
Optimum Environment ............................................................................................ 2-2
Space and Airflow Requirements ..................................................................... 2-2
Temperature Requirements............................................................................... 2-3
Power Requirements......................................................................................... 2-3
Grounding Requirements.................................................................................. 2-4
Rack Planning Resources......................................................................................... 2-4
Rack Warnings......................................................................................................... 2-6
Server Warnings and Cautions................................................................................. 2-6
Server Shipping Contents......................................................................................... 2-7
Optional Installation Service.................................................................................... 2-8
Chapter 3
Installing Hardware Options
Hardware Option Procedures................................................................................... 3-2
Other Options........................................................................................................... 3-3
Preparing the Server................................................................................................. 3-3
Powering Down the Server ............................................................................... 3-3
Removing the Server from the Rack................................................................. 3-6
Access Panel Warnings..................................................................................... 3-8
Removing the Access Panel.............................................................................. 3-9
Installing the Access Panel ............................................................................. 3-10
Identifying System Board Components .......................................................... 3-11
Upgrading a Processor ........................................................................................... 3-13
Removing a Processor .................................................................................... 3-14
Installing a New Processor.............................................................................. 3-16
Memory.................................................................................................................. 3-19
Installing DIMMs................................................................................................... 3-20
Installing an Expansion Board ............................................................................... 3-22
Identifying the Expansion Slots...................................................................... 3-22
Removing the PCI Riser Board Assembly...................................................... 3-23
Installing an Expansion Board........................................................................ 3-25
About This Guide v
Installing Hardware Options
continued
Removing the CD-ROM Drive...............................................................................3-31
Installing the CD-ROM Drive ................................................................................3-32
Removing the Floppy Disk Drive...........................................................................3-32
Installing a Floppy Disk Drive................................................................................3-34
Removing Hot-Plug SCSI Hard Drive Blanks........................................................3-34
Guidelines for Installing Hot-Plug Wide Ultra3 SCSI Hard Drives.......................3-35
SCSI ID Numbers for Wide Ultra3 SCSI Models ...........................................3-36
Installing External Storage Devices.................................................................3-36
Installing Hot-Plug Wide Ultra3 SCSI Hard Drives...............................................3-37
Chapter 4
Server Installation
Server Installation Guidelines.................................................................................. 4-1
Server Installation Procedures ................................................................................. 4-2
Measuring with the Template ........................................................................... 4-2
Attaching Universal Rack Rails to the Rack .................................................... 4-4
Attaching the Fixed Cable Tray........................................................................ 4-7
Inserting the Server into the Rack .................................................................... 4-8
Connecting the Power Cord and Peripheral Devices.......................................4-10
Securing the Cables in the Fixed Cable Tray..........................................................4-12
Powering Up the Server..........................................................................................4-12
Installing an Operating System........................................................................4-14
Registering A Server .......................................................................................4-15
Routine Maintenance..............................................................................................4-15
Maintenance and Service Procedures ..............................................................4-16
Extending the Server from the Rack (Sliding Rail Option).............................4-16
Chapter 5
Integrated Smart Array Controller
Features.................................................................................................................... 5-1
SCSI Port ................................................................................................................. 5-1
Array Configuration................................................................................................. 5-2
Chapter 6
Integrated Lights-Out
Introduction ............................................................................................................. 6-1
Features.................................................................................................................... 6-2
Integrated Lights-Out Security Override ................................................................. 6-5
Using the Integrated Lights-Out Security Override Jumper .................................... 6-6
Integration with Compaq Insight Manager 7........................................................... 6-7
Browser Support...................................................................................................... 6-7
Configuration and Operation ................................................................................... 6-7
vi Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Chapter 7
Server Cabling
Internal Cabling ....................................................................................................... 7-1
Internal Cabling for Mass Storage Devices ......................................................7-1
External Cabling ...................................................................................................... 7-3
Connecting the Power Cord and Peripheral Devices ........................................ 7-3
Routing the Power Cord and Peripheral Device Cables ................................... 7-3
External Mass Storage Cabling (with optional SCSI/Array controller PCI
card) .................................................................................................................. 7-5
ProLiant DL360 Generation 2 Server Maximum External Storage Cabling .... 7-6
Chapter 8
Server Configuration and Utilities
ROM-Based Setup Utility........................................................................................ 8-2
Navigating RBSU ............................................................................................. 8-2
Using RBSU ..................................................................................................... 8-2
RBSU Default Settings ..................................................................................... 8-6
Redundant ROM Support......................................................................................... 8-8
Safety and Security Benefits............................................................................. 8-8
Access to Redundant ROM Settings................................................................. 8-8
ROMPaq Utility ....................................................................................................... 8-9
Remote ROM Flash Utility ...................................................................................... 8-9
ROM Legacy USB Support ..................................................................................... 8-9
Compaq SmartStart for Servers CD....................................................................... 8-10
SmartStart Diskette Builder ................................................................................... 8-10
SmartStart Scripting Toolkit .................................................................................. 8-11
Compaq Insight Manager XE ................................................................................ 8-12
Compaq Diagnostics Utility................................................................................... 8-13
Automatic Server Recovery-2................................................................................ 8-13
Chapter 9
Integrated Management Log
Viewing the Log ...................................................................................................... 9-1
Compaq Insight Manager.................................................................................. 9-2
Compaq Survey Utility ..................................................................................... 9-2
List of Events ........................................................................................................... 9-3
About This Guide vii
Chapter 10
Troubleshooting
When the Server Will Not Start..............................................................................10-1
Minimum Hardware Configuration .................................................................10-2
Normal Power-Up Sequence ...........................................................................10-3
Diagnosis Steps ...............................................................................................10-4
Problems after Initial Boot......................................................................................10-7
Appendix A
Regulatory Compliance Notice
Regulatory Compliance Identification Numbers .....................................................A-1
Federal Communications Commission Notice ........................................................A-1
Class A Equipment...........................................................................................A-2
Class B Equipment ...........................................................................................A-2
Declaration of Conformity for Products Marked with the FCC Logo –
United States Only............................................................................................A-3
Modifications....................................................................................................A-3
Cables ...............................................................................................................A-3
Canadian Notice (Avis Canadien) ...........................................................................A-4
Class A Equipment...........................................................................................A-4
Class B Equipment ...........................................................................................A-4
European Union Notice ...........................................................................................A-4
Japanese Notice .......................................................................................................A-5
Taiwanese Notice.....................................................................................................A-5
Laser Devices ..........................................................................................................A-5
Laser Safety Warnings......................................................................................A-6
Compliance with CDRH Regulations...............................................................A-6
Compliance with International Regulations .....................................................A-6
Laser Product Label..........................................................................................A-6
Laser Information .............................................................................................A-7
Battery Replacement Notice....................................................................................A-7
Power Cords ............................................................................................................A-8
Mouse Compliance Statement .................................................................................A-8
Appendix B
Electrostatic Discharge
Preventing Electrostatic Damage.............................................................................B-1
Grounding Methods.................................................................................................B-2
viii Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Appendix C
Status LED Indicators
Front Panel Status LED Indicators...........................................................................C-1
Rear Panel Status LED Indicators............................................................................C-3
Hot-Plug SCSI Hard Drive Status LED Indicators ..................................................C-5
System Board Status LED Indicators.......................................................................C-7
System LEDs and Internal Health LED Status Combinations..........................C-9
Appendix D
Switches and Jumpers
System Configuration Switches .............................................................................. D-1
Enabling ROMPaq Disaster Recovery Mode .................................................. D-4
Setting the NIC Operating Mode ............................................................................ D-4
Changing SCSI Device Jumper Settings................................................................. D-4
Appendix E
Installing a New Battery
System Board Battery Replacement.........................................................................E-1
Appendix F
Server Specifications
Operating and Performance Specifications for the ProLiant DL360 Generation
2 Server Rack Model ...............................................................................................F-1
Index
About This Guide
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
These elements appear in initial capital letters.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These elements appear in uppercase.
Type When you are instructed to type information, type
the information without pressing the Enter key.
Enter When you are instructed to enter information, type
the information and then press the Enter key.
x Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
About This Guide xi
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single rack
installations.
■ The racks are coupled together in multiple rack installations.
■ A rack may become unstable if more than one component is extended for
any reason. Extend only one component at a time.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.
xii Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
1
. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. Access the Compaq website by logging on to
the Internet at http://www.compaq.com.
Be sure to have the following information available before you call Compaq:
■ Technical support registration number (if applicable)
■ Product serial number (s)
■ Product model name(s) and numbers(s)
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating system type and revision level
■ Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at http://www.compaq.com.
Compaq Authorized Reseller
For the name of your nearest Compaq Authorized Reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, see the Compaq website for locations and telephone
numbers.
1
For continuous quality improvement, calls may be recorded or monitored.
Chapter 1
Server Features
The dual processor capable ProLiantä DL360 Generation 2 server offers
state-of-the-art performance and on-board management with high availability
and tool-free serviceability in a dense rack-mount chassis. This robust 1U
[4.45 cm (1.75 inches)] server supports rapid deployment and configuration
flexibility, making it an unbeatable computing solution for high-density server
requirements.
A generation identifier (G2), located on the front of the server, indicates the
model of the server purchased. The generation identifier is required to
accurately identify the model for service and support. Throughout the user
documentation, G2 and Generation 2 are used interchangeably.
ProLiant DL360 Generation 2 Server
The Compaq ProLiant DL360 G2 server supports the latest processor and
system architecture technology, including the following components:
■ Dual-processor capability with Intel Flip-Chip Pin Grid Array
(FC-PGA2) Pentium III processors with speeds greater than 1.13 GHz
■ Synchronous DRAM (SDRAM) error-checking and correcting (ECC)
memory, which may be upgraded to a 4 GB maximum
■ Integrated Smart Array 5i Controller to provide Ultra3 RAID capability
■ Integrated Lights Out (iLO) Management Port
■ Two 1-inch hot-plug SCSI hard drive bays.
■ Two Compaq NC7780 Gigabit server NICs.
1-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
■
ROM-Based Setup Utility (RBSU)
■ Redundant ROM
■ 133-MHz front-side bus technology
■ Two 64-bit/3.3V/66-MHz full-length PCI expansion slots
■ Front bezel system LEDs and rear NIC activity LEDs
■ Front and rear Unit identification LED switches with software control of
LEDs
■ 24X low profile CD-ROM drive
■ 1.44 MB Diskette drive
■ Toolless serviceable chassis
■ Toolless mounting fixed rails or optional sliding rails that attach to the
Universal rack rails. Adjustable Telco rack rails.
■ Internal modular, reduced cabling design
Figure 1-1. ProLiant DL360 G2 server
The combination of features, performance, form factor, and Compaq
manageability continue to make this platform ideal for ISP/Communications,
file and print management, Web, email, or small database applications.
Industry Support
Compaq delivers extensive testing and support for major server operating
systems. Compaq provides industry-standard buses for expansion, giving
access to thousands of high-performance PCI expansion boards, as well as
support for SCSI devices.
Server Features 1-3
Customer Support
Compaq servers are backed by comprehensive and flexible customer support
programs. See “About This Guide” and refer to your Compaq SmartStart™ for
Servers CD for information about contacting Compaq authorized resellers or
Compaq authorized service providers in your area, or visit the Compaq
Customer Services website:
www.compaq.com/services
Standard Features
The features described in the following sections are standard on all Compaq
ProLiant DL360 G2 servers, unless otherwise specified.
Processors
ProLiant DL360 G2 servers support the following advanced processor
features:
■ 512K integrated Level 2 cache
■ Dual-processor capability with Intel Pentium III FC-PGA2 processors
■ 133-MHz front-side bus technology
■ Dual Socket 370 FC-PGA2 Pentium III processors using ServerWorks
HE-SL Chipset.
■ Support for future Intel Pentium III processors
System Memory
ProLiant DL360 G2 servers support the following memory features:
■ 133-MHz registered SDRAM memory
■ ECC memory for single-bit memory error correction and multi-bit
memory error detection
■ Interleaved dual DIMM base configuration
■ Dual DIMM upgrade
■ System memory expandable to 4 GB
1-4 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Integrated Lights-Out
The primary capabilities of Integrated Lights-Out include:
■ Dedicated LAN network connectivity through the dedicated iLO
Management Port
■ Remote control of the server regardless of the state of the server
operating system (Text only. A graphics console, with full keyboard and
mouse controls, is available as a separate option)
■ Remote cycling of server power to initiate a cold reboot
■ Server reboot from remote media (available as a separate option)
■ Virtual power button to allow remote powering up/down of server
■ Browser support for Internet Explorer
■ Integration with Compaq Insight Manager
TM
Expansion Slots
ProLiant DL360 G2 servers provide support for peripheral components. The
PCI riser board assembly has two full-length 64-bit/3.3V/66-MHz PCI
expansion slots.
SCSI Subsystem
ProLiant DL360 G2 servers include a Wide Ultra3 SCSI subsystem with the
following features:
■ One internal SCSI port supporting two internal hot-plug SCSI hard
drives
■ Maximum data transfer of 160 MB/s on SCSI bus
Server Features 1-5
Smart Array 5i Controller
Features of the Smart Array 5i Controller include:
■ 32 MB total memory, 16 MB used for code with 16 MB for transfer
buffers and read cache
■ Support for two internal Wide Ultra3 SCSI hot-plug hard drives in
RAID 0 and RAID 1 configurations
■ Easy-to-use Array Configuration Utility
■ Option ROM Configuration for Arrays
■ Performance monitoring, Pre-Failure Notification, and Pre-Failure
Warranty through Compaq Insight Manager XE
■ Online capacity expansion
■ Support for low voltage differential SCSI devices
Standard Network Interface Controllers
The standard NICs provided with a ProLiant DL360 G2 server have the
following features:
■ Two Compaq NC7780 Gigabit server NICs
■ Auto-sensing LAN capable of 10/100/1000 Mbps
■ Full-duplex Ethernet for two-way transmission
■ PXE support
1-6 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Mass Storage Devices
The ProLiant DL360 G2 server can house two mass storage devices
(Figure 1-2). Standard configurations for drive bays include:
■ Support for two 1-inch, hot-plug SCSI hard drives
and
■ A fixed, low-profile 3.5-inch diskette drive
■ Low profile CD-ROM drive
4
1 2 3
Figure 1-2. ProLiant DL360 G2 server drive bay positions (front view)
Standard Interfaces
The server is equipped with the following standard interfaces
(see Chapter 4, Fig 4-10):
■ Serial connector (teal)
■ Video connector (blue)
■ Keyboard connector (purple)
■ Mouse connector (green)
■ Two Ethernet RJ-45 network connectors
■ Two USB ports (black)
■ Single RJ-45 Integrated Lights Out (iLO) Management Port
■ IDE interface for a CD-ROM
■ Floppy interface for a diskette drive
Server Features 1-7
■
Remote Insight connector (30-pin) on system board for Compaq Remote
Insight Lights-Out Edition card
Video
Standard video integration in ProLiant DL360 G2 servers include:
■ Integrated ATI Rage XL 1280 × 1024,16M color video
■ Support for SVGA, VGA, and EGA graphics resolution
■ 8-MB SDRAM video memory
ROM
Compaq ROM features include:
■ Redundant ROM support
■ Software-upgradable firmware including diagnostics
■ ROMPaq™ utility used to upgrade system ROM
Power Supply
The ProLiant DL360 G2 standard power supply includes:
■ 200-W power supply
■ Auxiliary power supply output for Integrated Lights Out Management
and Compaq Remote Insight Lights-Out Edition PCI board.
LED Indicators
The ProLiant DL360 G2 server contains several sets of LEDs that indicate the
status of hardware components and settings. For a detailed explanation of
LEDs, see Appendix C, “Status LED Indicators.”
1-8 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Optional Rack Deployment Solutions
The ProLiant DL360 G2 server supports several rack deployment options.
Sliding Rail and Cable Management System
Option
The universal rack rail allows the mounting of either fixed or sliding rails. The
sliding rail and cable management system option allows the ProLiant DL360
G2 server to be mounted on sliding rails that support in-rack serviceability.
Rack depths of 24 in (61 cm) to 36 in (91 cm) are supported. The cable
management system provides a clean, effective way to route server cables.
The following figure shows the server extending from the rack on optional
sliding rails.
Figure 1-3. Extending the server on sliding rails
Server Features 1-9
The cable management system channels the server cables along the back of the
server and to connection points on the rack.
Figure 1-4. Cables routed at the rear of the server
Telco Rack Option
The Telco option contains a set of variable-depth rack brackets that support
installation of the ProLiant DL360 G2 server into Telco racks of rail thickness
from 3 to 5 inches (7.62 to 12.7cm). These brackets adjust to fit several types
of Telco racks, and the kit contains mounting screws.
Figure 1-5. Server mounted in Telco rack
1-10 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
Server Configuration and Management
Compaq offers an extensive set of features and optional tools to support server
configuration and management. This section briefly explains the following
features:
■ ROM-Based Setup Utility (RBSU)
RBSU performs a wide range of configuration activities and provides
access to numerous settings, including those for system devices,
operating system selection and boot controller order.
■ Redundant ROM Support
The ProLiant DL360 G2 server has a 2-MB ROM that acts as separate,
1-MB ROMs one of which contains the current version of the ROM
firmware, while the second contains the previous version of the
firmware. If the first ROM becomes corrupt, the system defaults to the
backup version, maximizing uptime and server availability.
■ ROMPaq Utility
Flash ROM enables you to upgrade the firmware (BIOS) with system or
option ROMPaq utilities.
■ Remote ROM Flash Utility
The Remote ROM Flash Utility enables a user with administrator
privileges to flash ROM remotely on servers running Novell NetWare or
Microsoft Windows NT and Windows 2000 operating systems.
■ ROM Legacy USB Support
The ProLiant DL360 G2 server supports several USB devices for
operating systems that provide USB support of: CD-ROM, diskette
drive, keyboard, and mouse. For operating systems without USB
support, the ProLiant DL360 G2 server ROM provides USB support for
keyboards and mouse devices.
■ Compaq SmartStart for Servers CD
The SmartStart CD is the recommended method for loading system
software, thereby achieving a well-integrated server, ensuring maximum
dependability and supportability.
■ SmartStart Diskette Builder
The SmartStart Diskette Builder is a utility that uses data stored on the
SmartStart CD to create support diskettes. Support diskettes may be
created for specific configuration needs or for software that cannot be
used directly from the SmartStart CD.
Server Features 1-11
■
SmartStart Scripting Toolkit
The SmartStart Scripting Toolkit is a set of DOS-based utilities that
allow configuration and deployment of servers in a customized,
predictable, and unattended manner. These utilities provide scripted
server and array replication for mass server deployment and duplication
of a configured source server onto target systems with minimum user
interaction.
■ Compaq Insight Manager XE
Compaq Insight Manager XE is installed from the Compaq
Management CD and is an easy-to-use software utility for collecting
information on server performance. Data, including fault conditions,
security alerts, remote management, and recovery services are recorded.
■ Compaq Diagnostics Utility
The Diagnostics utility displays information about the server hardware
and tests the system to ensure it is operating correctly.
■ Automatic Server Recovery (ASR-2)
ASR-2 enables the server to boot automatically from either the
operating system or the Compaq utilities. If there is a critical system
failure, ASR-2 automatically restarts the server and pages a designated
system administrator.
■ Integrated Management Log (IML)
The IML provides a detailed log of key system events. This log, which
also monitors the server health log, is accessible by utilities, including
Compaq Insight Manager XE and Integrated Lights-Out (iLO)
Management.
For more detailed information about these tools and utilities, see Chapter 8,
“Server Configuration and Utilities” or refer to the SmartStart documentation,
the Server Setup and Management Pack, and the Documentation CD shipped
with your server.
Security Features
Security features for the ProLiant DL360 G2 server include:
■ Power-on password
■ Administrator password
■ Network server mode
1-12 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
■
QuickLock
■ Diskette drive control
■ Diskette write control
■ Diskette boot override
■ Serial interface control
■ Configuration lock
■ NVRAM write protect
Standard security features are configured through the Compaq RBSU. To
access these settings, see Chapter 8, “Server Configuration and Utilities.”
For additional information about server security features, refer to the
Documentation CD and the SmartStart CD shipped with the server.
Diagnostic Tools
Software and firmware diagnostics tools available for use with the
ProLiant DL360 G2 include:
■ Power-On Self-Test
■ Diagnostics
■ Compaq ROMPaq utilities to upgrade flash ROM
■ Automatic Server Recovery-2
For information concerning Compaq diagnostic tools, refer to the
Documentation CD shipped with the server.
Warranties and Services
The ProLiant DL360 G2 server has the following standard services and
warranties:
■ Three-Year, On-Site, Limited Global Warranty
■ Next Business Day Response
■ Pre-Failure Warranty
Server Features 1-13
Three-Year, On-Site, Limited Global Warranty
Compaq covers the cost of necessary parts and labor for on-site service during
the specified warranty periods. Under the global warranty, product warranty
terms at the time of purchase are honored in any country where Compaq has a
service presence. This applies to customers who may purchase a product in
one country, then transfer it to another.
IMPORTANT: Customers moving Compaq products between certain countries or regions
are asked to provide information needed to ensure that Compaq is prepared to provide the
required level of warranty service in the destination country. For information on the
Compaq Global Warranty Notification Process, contact your Compaq sales representative
or Compaq authorized reseller, or contact Compaq directly:
www.compaq.com/support
Next Business Day Response
Response time is based on commercially reasonable best efforts. In most
cases, Next Business Day response is available. In some regions and under
certain supplier restraints, Next Business Day response is not always possible.
In many areas, response uplifts are available for a fee. Contact your local
Compaq service organization for response time and availability in your area.
Pre-Failure Warranty
The ProLiant DL360 G2 server includes a Pre-Failure Warranty for
processors, hard drives, and memory purchased from Compaq through
Compaq authorized resellers. Under the terms of this warranty, supported
components are eligible for replacement before they actually fail provided that
you use Compaq Insight Manager XE and that the system determines that the
supported components have degraded below predetermined reliability
thresholds within the product warranty period.
Chapter 2
Planning the Server Installation
This chapter provides information and instructions for planning the installation
of a new Compaq server. Figure 2-1 illustrates multiple ProLiant DL360 G2
servers installed in a rack.
Figure 2-1. ProLiant DL360 G2 servers installed in a rack
The following sections describe the server and site preparation requirements
needed for the safe and correct installation of a server. This preparation
includes:
■ Optimum environment considerations
■ Rack planning resources
■ Rack warnings
2-2 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
■
Server warnings and cautions
■ Server shipping contents
■ Optional installation service
If multiple ProLiant DL360 G2 servers are to be deployed in a single rack,
consult the multiple server deployment white papers on the Compaq website:
www.compaq.com/products/servers/ProLiantdl360
Optimum Environment
When installing a Compaq ProLiant DL360 G2 server in a rack, select a
location that meets the environmental standards described in the following
paragraphs.
Space and Airflow Requirements
To allow for servicing and adequate airflow, observe the following spatial
requirements when deciding where to install a Compaq, Telco, or third-party
rack:
■ Leave a minimum clearance of 63.5 cm (25 inches) in front of the rack.
■ Leave a minimum clearance of 76.2 cm (30 inches) in the back of the
rack.
■ Leave a minimum clearance of 121.9 cm (48 inches) from the back of
the rack to the rear of another rack or row of racks.
Compaq servers draw in cool air through the rack front door and expel warm
air through the rack rear door. Therefore, the front and rear rack doors must be
adequately ventilated to allow ambient room air to enter the cabinet and warm
air to escape from the rear of the cabinet.
IMPORTANT: Do not block the ventilation openings.
When there is any vertical space in the rack not filled by servers or rack
components, the gaps between the components cause changes in airflow
through the rack and across the servers. Cover all gaps with blanking panels to
maintain proper airflow.
Compaq 9000 Series racks provide proper server cooling from flow-through
perforations in the front and rear doors that provide 64 percent open area for
ventilation.
Planning the Server Installation 2-3
CAUTION: When using a Compaq 7000 Series rack, you must install the high
airflow rack door insert [P/N 327281-B21 (42U) and P/N 157847-B21 (22U)] to
provide proper front-to-back airflow and cooling.
CAUTION: If a third-party rack is used, observe the following additional
requirements to ensure adequate airflow and to prevent damage to the
equipment:
■ Front and rear doors: if your 42U server rack includes closing front and
rear doors, you must allow 5,350 sq cm (830 square inches) of holes
evenly distributed from top to bottom to permit adequate airflow
(equivalent to the required 64 percent open area for ventilation).
■ Side: The clearance between the installed rack component and the side
panels of the rack must be a minimum of 7 cm (2.75 inches).
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack.
This arrangement ensures proper airflow. Using a rack without blanking panels
results in improper cooling that can lead to thermal damage.
Temperature Requirements
To ensure continued safe and reliable equipment operation, install or locate the
system in a well-ventilated, climate-controlled environment.
The Compaq maximum recommended ambient operating temperature
(TMRA) for most server products is 35°C (95°F). The temperature in the room
where the rack is located must not exceed 35°C
(95°F).
Power Requirements
WARNING: To reduce the risk of personal injury, fire, or damage to the
equipment, do not overload the AC supply branch circuit that provides power to
the rack. Consult the electrical authority having jurisdiction over your facility’s
wiring and installation requirements.
The installation of this equipment shall be in accordance with local/regional
electrical regulations governing the installation of information technology
equipment by licensed electricians. This equipment is designed to operate in
installations covered by NFPA 70, 1999 Edition (National Electric Code) and
NFPA 75, 1992 Edition (code for Protection of Electronic Computer/Data
Processing Equipment). For electrical power ratings on options, refer to the
product’s rating label or the user documentation supplied with that option.
2-4 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
When installing more than one server, additional power distribution devices
may be required to safely provide power to all devices. Observe the following
guidelines:
■ The power load must be balanced between available AC supply branch
circuits.
■ The overall system AC current load must not exceed 80 percent of the
branch circuit AC current rating.
Grounding Requirements
For proper operation and safety, the server must be properly grounded. In the
United States, you must install the equipment in accordance with NFPA 70,
1999 Edition (National Electric Code) Article 250 as well as any local and
regional building codes. In Canada, the equipment must be installed in
accordance with Canadian Standards Association, CSA C22.1, Canadian
Electrical Code. In all other countries, the installation must follow any
regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) 364, parts 1 through 7. Furthermore, you
must ensure that all power distribution devices used in the installation—such
as branch wiring and receptacles—are listed or certified grounding-type
devices.
Because of the high ground leakage currents associated with multiple servers
connected to the same power source, Compaq recommends the use of a power
distribution unit (PDU) that is either permanently wired to the building’s
branch circuit or includes a non-detachable cord that is wired to an
industrial-style plug. NEMA locking-style plugs or those complying with
IEC 60309 are considered suitable for this purpose. Compaq does not
recommend using common power outlet strips for this equipment.
Rack Planning Resources
The following resource information is available on rack designs and products.
The Rack Builder Pro Configuration Tool and Rack Products documentation
information can be found on the Compaq website:
www.compaq.com/support/files/storage/index.html
The entire Rack Resource CD Kit ships with all Compaq racks. A summary of
the content of each CD follows:
■ Rack Builder Pro Configuration Tool
Planning the Server Installation 2-5
This information aids in simulating possible configurations in a Compaq
rack. Rack Builder Pro provides the following information:
G Graphical preview of properly configured racks
G Site planning data, including power requirements, cooling mandates,
and physical specifications
G Ordering information, including required components, part numbers,
and appropriate quantities
■ Installing Rack Products video
This video provides a visual overview of operations required for
configuring a Compaq rack with rack-mountable components. It also
provides the following important configuration steps:
G Site planning
G Installing rack servers and rack options
G Cabling
G Coupling racks
■ Rack Products Documentation CD
The information on this CD allows viewing, searching, and printing of
documentation for Compaq racks and rack options. It also helps set up
and optimize new Compaq racks in a manner suitable for the server
environment.
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