Compaq 124708-001 - ProLiant Cluster - 1850, ProLiant CL1850 Software User's Manual

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ProLiant CL1850
Software User Guide
First Edition (October 1999) Part Number 157839-001 Compaq Computer Corporation
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Notice
The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation.
© 1999 Compaq Computer Corporat ion. All rights reserved. Printed in the U.S.A. The software described i n t his guide is furnished under a license agreement or nondisclosure agr eement.
The software may be us ed or copied only in accordance with the t erms of the agreement. Compaq, Deskpro, Fastart, Compaq Insi ght Manager, Systempro, Systempro/LT, ProLiant, ROMPaq,
QVision, SmartStar t, NetFlex, QuickFind, PaqFax, Pr oSignia, registered United States Patent and Trademark Office.
Neoserver, Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of Compaq Computer Corporati on.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Pentium is a regist er ed trademark and Xeon is a trademark of Intel Corporation. Other product names mentioned herein may be trademarks and/or registered t rademarks of their
respective companies.
Compaq ProLiant CL1850 Software User Guide First Edition (October 1999) Part Number 157839-001
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Contents
About This Guide
Text Conventions......................................................................................................viii
Symbols in Text..........................................................................................................ix
Symbols on Equipment...............................................................................................ix
Getting Help................................................................................................................x
Compaq Technical Support..................................................................................x
Compaq Website.................................................................................................xi
Compaq Authorized Reseller ..............................................................................xi
Chapter 1
System Setup and Configuration for Microsoft Windows NT Server 4.0, Enterprise Edition
Configuring the System............................................................................................1-2
Preconfiguration Checks...................................................................................1-2
Configuring Server Node 1 ...............................................................................1-2
Configuring Server Node 2 ...............................................................................1-4
Manual Installation Using SmartStart ......................................................................1-5
Configuring Server Node 1 ...............................................................................1-6
Configuring Server Node 2 ...............................................................................1-7
Verifying Creation of the Cluster.............................................................................1-8
Verifying Server Node Failover........................................................................1-9
Verifying Network Client Failover .................................................................1-10
Setting Up Cluster Groups and Cluster Resources.................................................1-11
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iv Compaq ProLiant CL1850 Software User Guide
Chapter 2
System Setup and Configuration for Novell NetWare
Configuring the System........................................................................................... 2-2
Preconfiguration Checks................................................................................... 2-2
Configuring the Shared Storage Array............................................................. 2-2
Configuring Server Node 1............................................................................... 2-2
Configuring Server Node 2............................................................................... 2-3
Configuring the Cluster for NetWare 4.2.................................................................2-5
Preparations for Installing NHAS..................................................................... 2-5
Installation of NHAS........................................................................................ 2-6
Verifying Functionality of the Cluster.............................................................. 2-7
Verifying Direct and NetWare Links................................................................ 2-7
Verifying Server Node Failover ....................................................................... 2-8
Configuring the Cluster for NetWare 5....................................................................2-8
Verifying NCS Cluster Creation....................................................................... 2-9
Chapter 3
CR3500 Configuration Utility
Online Help.............................................................................................................. 3-2
Before You Begin.................................................................................................... 3-2
CR3500 Configuration Utility Features ................................................................... 3-3
SCSI Connection.............................................................................................. 3-3
Serial Connection ............................................................................................. 3-4
Configuration Utility Features................................................................................. 3-6
Main Window................................................................................................... 3-6
Main Window Menu Bar.................................................................................. 3-7
Main Window Toolbar ..................................................................................... 3-7
Logical Drives window..................................................................................... 3-8
Physical Drives Window................................................................................ 3-11
Configuration Procedures...................................................................................... 3-13
Adding a Controller........................................................................................ 3-13
Configuring the CR3500 Controller ............................................................... 3-13
Adding Physical Drives.................................................................................. 3-18
Adding Logical Drives ................................................................................... 3-19
Replacing a Failed Controller......................................................................... 3-24
Replacing a Failed Drive................................................................................ 3-25
Setting a Physical Drive as a Spare ................................................................ 3-26
Deleting Logical Drives.................................................................................. 3-27
Using Configuration Files............................................................................... 3-27
Updating Firmware................................................................................................ 3-28
Upgrading from a Single Controller to Redundant Controllers............................. 3-28
Error and Warning Messages................................................................................. 3-29
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Contents v
Chapter 4
Integrated Management Log
Multiple Ways of Viewing the Log..........................................................................4-2
Compaq Insight Manager..................................................................................4-2
Compaq Survey Utility......................................................................................4-3
List of Events............................................................................................................4-4
Chapter 5
System Management for Microsoft Windows NT Server 4.0, Enterprise Edition
Cluster Management Concepts Using Microsoft Windows NT ...............................5-2
Managing a Cluster without Interrupting Applications or Services..................5-2
Managing a Cluster in a Degraded Condition...................................................5-2
Managing Hardware Components of Individual Server Nodes.........................5-2
Managing Network Clients Connected to a Cluster..........................................5-3
Managing a Clusters Shared Storage...............................................................5-3
Remotely Managing a Cluster...........................................................................5-4
Cluster Events ...................................................................................................5-4
Compaq Insight Manager.........................................................................................5-4
Explorer Device List Screen..............................................................................5-5
Cluster Management Screen..............................................................................5-6
Cluster Shared Resources Screen......................................................................5-7
Cluster Group Hierarchy...................................................................................5-8
Filter Groups Dialog Box..................................................................................5-9
Cluster Address.................................................................................................5-9
Microsoft Cluster Administrator ............................................................................5-10
Modifying Physical Cluster Resources...................................................................5-10
Removing Shared Storage...............................................................................5-10
Adding Shared Storage....................................................................................5-11
Adding or Removing Shared Storage Drives..................................................5-12
Backing Up Your Cluster.......................................................................................5-14
Managing Cluster Performance..............................................................................5-15
Index
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About This Guide
This guide is designed to be used as step-by-step instruction s for hardware and
software installation and as a reference for operation, troubleshooting, and
future upgrades.
This guide serves as a quick way for customers experienced in server
installation to install the software for the Compaq ProLiant CL1850.
Use this guide with the technical information on the configuration and
installation poster, the access panel labels, the Systems Reference Library CD,
the SmartStart and Support Software CD , and the Management CD for
complete reference source materials. Now you can also quickly access much
of the systems co nfiguration and installa tion information by using the poste r
or access panel labels that shipped with your Compaq ProLiant CL1850.
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viii Compaq ProLiant CL1850 Software User Guide
Text Conventions
This document uses the following conventio ns to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) betwee n
two keys in dicates tha t they shoul d be pressed simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase. FILENAMES File names appear in uppercase italics. Menu Options,
Command Names, Dialog Box Names
These elements appear in initial capital letters.
COMMANDS, DIRECTORY NAMES, and DRIVE NAMES
These elements appear in uppercase.
Type When you ar e instructed to type information, type
the information without pressing the Enter key. Enter When you are i nstructed to enter information, type
the information and then press the Enter key.
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About This Guide ix
Symbols in Text
These symbols may be f ound in the text of this guide. They have the following meanings.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions may exist.
Any surface or area of the equipment marked with these symbols indicates the presence of electrical shock hazards. Enclosed area contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.
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Any surface or area of the equipment marked with these symbols indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Power supplies or systems marked with these symbols indicate the equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electrical shock, remove all power cords to completely disconnect power from the system.
Getting Help
If you have a problem and have exhausted the information in this guide, you can get fur ther information and other help in the following locations.
Compaq Technical Support
In North America, call the Compaq Technical Phone Support Center at 1-800-OK-COMPAQ
1
. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for worldwide Technical Support Centers are listed on the Compaq website. Visit the Compaq website:
http://www.compaq.com
Be sure to have the foll owing information available before you call Compaq:
Technical support registration number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Add-on boards or hardware
1
For continuous quality improvement, calls may be recorded or monitored.
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About This Guide xi
Third-par ty ha rdw ar e or softw ar e
Operating system type and revision level
Detailed, specific questions
Compaq Website
The Compaq website has information on this pro duct a s well as the latest drivers and Flash ROM images. Visit the Compaq website:
http://www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
In the United States, call 1- 800-345-1518.
In Canada, call 1-800-263-5868.
Elsewhere, see the Compaq website for locations and telephone
numbers.
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Chapter 1
System Setup and Configu ration
for Microsoft Windows NT Server 4.0,
Enterprise Edition
Have the following items available as you configure your Compaq ProLiant CL1850.
Hardware Configuration and Installati on Poster
Compaq SmartStart and Support Software CD
Compaq SmartStart Installation Poster
Compaq Insight Manager Installation Poster
Operating system documentation
Microsoft Window s NT Server 4.0, Enterprise Edition
Microsoft Windows NT Server 4.0, Enterprise Edition Administrator’s
Guide
Microsoft Cluster Server Administr at or’s Gui de
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1-2 Compaq ProLiant CL1850 Software User Guide
Configuring the System
The sectio ns below provide instructions for co nfiguring your ProLiant CL1850 system.
Preconfiguration Checks
Be sure yo u have sufficient software rights to install the operating
system and software applications on each server node.
All hardware must be installed before you install the software.
Configuring Server Node 1
1. Apply power to the shared storage array a nd boot ser ver node 1 with the
SmartStart and Support Software CD in the CD-ROM drive.
2. When the system boots, you will see the Select Language screen. Select
the language you would like to use and follow the installation process.
3. When prompted to select an installation path, select the Assisted
Integration path. Follow the guided installation proce ss. If you need help, refer to the online help by clicking on the Help b ut ton.
After the operating system has been selected, SmartStart runs the
System Conf iguration Utility and configure s the server node hardware. It is very important that the adapter card in each server node, connected to the shared storage RAID controller, have a unique SCSI ID number.
4. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings then press Enter. This allows you to see all of the hardware settings.
5. Select Step 3: View or Edit Details.
6. Arrow down to Com paq 64-Bit Dual Channel Wide Ultra2 SC SI
Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID option then press Enter. After makin g a new selection, press Enter to accept the change.
IMPORTANT: Make a note of the SCSI ID setting. When server node 2 is configured, it cannot have the same ID as server node 1. For example, if server node 1 is set for SCSI ID 7 then server node 2 must be set to ID 6.
7. Press F10 to exit.
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System Setup and Confi guration for Microsoft Windows NT S/E 4.0 1-3
8. Select Step 5: Save and Exit then press Enter.
9. The Pro duct Selection window appears. Continue to foll ow the guided
installation process, se l ecting options as nee ded. If you need help, ref er to the online help by clicking on the Help button.
10. At the end of the Windows NT installation, you have the option of
viewing the Error Log. You may view the log by clicking on Yes. When you select No, t he system reboots.
11. Log on to Wind ows NT.
12. If you elected to i nst all Compa q Insight Agents, a configuration screen
appears. Configure the agents as needed.
13. A prompt to load Service Pack 3 appears. Insert the Microsoft
Windows NT Server 4.0, Ent erprise Edition CD #1 and click OK. When the Confirm File Replace window appears, select No To All.
14. After Service Pack 3 is loaded, remove the CD and click OK. The
system reboots.
15. Log on to Windows NT. Exit the installation of Enterprise Edition
Installer.
16. Start the CR3500 Co nfiguration Utility found in the Compaq System
Tools Folder. This utility allows you to configure the shared storage RAID controllers and set up the logical drives. See Chapter 3, “CR3500 Configuration Utility,” for detailed information on this utility.
NOTE: When using the CR3500 Configuration Utility, it is only necessary to configure the shared drives during server node 1 setup. When configuring server node 2, the utility shows the results of the shared drives configured during the server node 1 setup.
NOTE: Compaq recommends that you create a 100-MB quorum drive to store cluster information.
17. After the shared storage drives have been configured, run the
Windows NT Disk Administrator to create volumes out of the logical drives. Be sure to assign drive letters and format the volumes for NTFS.
18. Close Disk Administrator and restart Windows NT.
19. At the Enterprise Edition Installer, ins tall Micr osoft Cluster Server
(MCCS) Administrator. Refer to MSCS documentation for installation steps.
20. After installing MSCS, instal l the latest Service Pack, if applicable.
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21. To ensure that the latest Com paq drivers have not been overwritten by
the service pack, rerun the Server Support Software.
Configuring Server Node 2
1. Press Print Screen to access the KVM (Keyboard/Video/Mouse) switch
and choose server node 2 from the lis t.
NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL1850 User Guide.
2. Boot server node 2 with the SmartStart CD in the CD-ROM drive.
3. When the system boots, you will see the Select Language screen. Select
which language you would like to use and foll ow the installation process.
4. When prompted to select an installation path, select the Assisted
Integration path. Follow the guided installation proce ss. If you need help, refer to the online help by clicking on the Help b ut ton.
After the operating system has been selected, SmartStart runs the
System Conf iguration Utility and configure s the server node’s hardware. It is very important that the adapter card in each server node connec ted to the shared storage RAID controller have a unique SCSI ID number.
IMPORTANT: Server node 2 cannot have the same SCSI ID as server node 1. For example, if server node 1 is set for SCSI ID 7 then server node 2 must be set to ID 6.
5. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings then press Enter. This allows you to see all of the hardware settings.
6. Select Step 3: View or Edit Details.
7. Arrow down to Com paq 64-Bit Dual Channel Wide Ultra2 SC SI
Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID option then press Enter. After makin g a new selection, press Enter to accept the change.
8. Press F10 to exit.
9. Select Step 5: Save and Exit then press Enter.
10. The Pro duct Selection window appears. Continue to foll ow the guided
installation process, se l ecting options as nee ded. If you need help, ref er to the online help by clicking on the Help button.
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System Setup and Confi guration for Microsoft Windows NT S/E 4.0 1-5
11. At the end of the Windows NT installation, you have the option to view
the Error L og. You may vi ew the log by clicking on Yes. When you select No, the system reboots.
12. Log on to Wind ows NT.
13. If you elected to i nstall Compaq Insight A gents, a configuration screen
will appear. Configure the Agents as needed.
14. A prompt to load Service Pack 3 appears. Insert t he Windows N T 4.0,
Enterprise Edition CD #1 and click OK. When the Confirm File Re place window appears, select No To All.
15. After Service Pack 3 is loaded, remove the CD and click OK. The
system reboots.
NOTE: It is only necessary to configure the shared drives during server node 1 setup. When configuring server node 2, the CR3500 Configuration Utility shows the results of the shared drives configured during server node 1 setup.
16. At the Enterprise Edition Installer, ins tall Micr osoft Cluster Server
Administrator. Refer to MSCS doc umentation for installation steps.
17. After installing MSCS, install the latest Service Pack if applicable.
18. To ensure that the latest Com paq drivers have not been overwritten by
the service pack, rerun the Server Support Software.
Manual Installation Using SmartStart
Performing a manual installation with SmartStart minimizes SmartStart’s involvement. The manual install ation rout i ne runs Compaq’s System Configuration Utility. When you are prom pted for the Microsoft Windows NT Server 4.0, Enterprise Edition CD, SmartStart transfers the i nstallation procedure to Windows NT . Follow the instructions on the Windows NT installation screens.
To perform a manual installation of cluster software using SmartStart, you need the following:
Compaq SmartStart 4.40 or later
Microsoft Window s NT Server 4.0, Enterprise Edition
SmartStart installation poster
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Configuring Server Node 1
1. Apply power to the shared storage area and boot server node 1 from the
SmartStart CD.
2. When the system boots, you will see the Select Language screen. Select
which language you would like to use and foll ow the installation process.
3. When prompted to select an installation path, select the Manual
Configurat ion path. Follow the g ui ded installation process. If you ne ed help, refer to the online help by clicking on the Help b ut ton.
After the operating system has been selected, SmartStart runs the
System Conf iguration Utility and configure s the server node’s hardware. It is very important that the adapter card in each server node connec ted to the shared storage RAID controller have a unique SCSI ID number.
4. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings then press Enter. This allows you to see all of the hardware settings.
5. Select Step 3: View or Edit Details.
6. Arrow down to Com paq 64-Bit Dual Channel Wide Ultra2 SC SI
Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID option and press Enter. After makin g a new selection, press Enter to accept the change.
IMPORTANT: Make a note of SCSI ID setting. When server node 2 is configured, it cannot have the same ID as server node 1. For example, if server node 1 is set for SCSI ID 7 then server node 2 must be set to ID 6.
7. Press F10 to exit.
8. Select Step 5: Save and Exit, then press Enter.
9. Select Save the Configuration and Restart the Computer, then press
Enter.
10. SmartStart is no longer invol ved in t he installation process. Follow the
instructions offered b y Windows NT.
11. After installing Windows NT and Service Pack 3, it will be necessary to
configure the shared storage area. Install the CR3500 Configuration Utility located on the SmartStart CD.
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System Setup and Confi guration for Microsoft Windows NT S/E 4.0 1-7
12. Start the CR3500 Co nfiguration Utility found in the Compaq System
Tools Folder. This utility allows you to configure the shared storage RAID controllers and set up the logical drives. See Chapter 3, “CR3500 Configuration Utility,” for de tailed information on this utility.
NOTE: When using the CR3500 Configuration Utility, it is only necessary to configure the shared drives during server node 1 setup. When configuring server node 2, the utility shows the results of the shared drives configured during server node 1 setup.
13. After the shared storage drives have been configured, run the
Windows NT Disk Administrator to create volumes out of the logical drives. Be sure to assign drive letters and format the volumes for NTFS.
14. Close Disk Administrator and restart Windows NT.
15. At the Enterprise Edition Installer, ins tall Micr osoft Cluster Server
Administrator (MSCS.) Refer to MSCS documentation for installation steps.
16. After installing MSCS install the latest Service Pack if applicable.
17. To ensure latest Compaq drivers have not been overwritten by the
service pack, rerun the Server Support Software.
Configuring Server Node 2
1. Press Print Screen to access the KVM (Keyboard/Video/Mouse)
switch and choose server node 2 from the list.
NOTE: For detailed instructions on using the KVM switch, refer to the Compaq ProLiant CL1850 User Guide.
2. Boot server node 2 with the SmartStart CD in the CD-ROM drive.
3. When the system boots, you will see the Select Language screen. Select
which language you would like to use and foll ow the installation process.
4. When prompted to select an installation path select the M anual
Configurat ion path. Follow the g ui ded installation process. If you ne ed help, refer to the online help by clicking on the Help b ut ton.
After the operating system has been selected, SmartStart runs the
System Conf iguration Utility and configure s the server node’s hardware. It is very important that the adapter card in each server node connected to the shared storage RAID controller have a unique SCSI ID number.
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1-8 Compaq ProLiant CL1850 Software User Guide
IMPORTANT: Server node 2 cannot have the same SCSI ID as server node 1. For example, if server node 1 is set for SCSI ID 7 then server node 2 must be set to ID 6.
5. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings then press Enter. This allows you to see all of the hardware settings.
6. Select Step 3: View or Edit Details.
7. Arrow down to Com paq 64-Bit Dual Channel Wide Ultra2 SC SI
Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the setting, highlight the SCSI ID option then press Enter. After making a new selection, press Enter to accept the change.
8. Press F10 to exit.
9. Select Step 5: Save and Exit then press Enter.
10. Select Save the Configuration and Restart the Computer, then press
Enter.
11. From now on SmartStar t is n o longer involved in the installation
process. Fol low the instructions offered by Win dows NT.
12. After Windows NT, Service Pack 3, and MSCS are installed, install the
latest Service Pack if applicable.
13. To ensure latest Compaq drivers have not been overwritten by the
service pack, rerun the Server Support Software.
Verifying Creation of the Cluster
Now that the software is installed, use the following steps to verify the creation of the cluster.
1. Shut down and power down both server nodes.
2. Power down and then power up the shared storage area.
3. Power up both server nodes.
When Windows NT finishes booting up on both server nodes, follow these steps to use Microsoft Cl uster Administrator to verify creation of the cluster:
1. From the desktop on either server node, select Start, Programs,
Administrat ive Tools (Common), Cluster Administrator.
2. When prompted for the cluster or server name, enter the name or IP
address of one of the ser ver node s.
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System Setup and Confi guration for Microsoft Windows NT S/E 4.0 1-9
3. If the cluster has been created correctly, the names of both server nodes
appear on the left side of the Cluster Administr ator window ( s ee Figure 1-1). Note t he cluster name.
Figure 1-1. Microsoft Cluster Administrator
Verifying Server Node Failover
NOTE: When running the failover test, start with the least complex test. Do not run any
client activity while testing failover events.
Follow these steps to verify failover of a server node:
1. From the desktop on both server nodes, select Start, Programs,
Administrat ive Tools (Common), Cluster Administrator.
2. When prompted for the cluster or server name, enter the name or IP
address of one of the ser ver node s.
3. Make sure all pre defined resou rces and gr oups are online. Verify that
some of the resources and groups are owned by the server node you are powering down so that a failure event will result in failover of resources and groups.
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4. Power down one of the server nodes.
5. Within several seconds, Cluster Administrator running on the surviving
server node should bri ng online all of the predefined resources and groups tha t were previously owned by the powered-down server node. If, after a minute, not hing appear s to have happened, ref resh the screen by selecting Ref re sh (F5).
Verifying Network Client Failover
Now that you have verified that each server node is running correctly as a part of the cluster, the next st ep is to verify that net work client s can interact with the cluster.
The following steps will lead you t hrough this validatio n procedure.
1. Ensure both server nodes are running, and verify, using Cluster
Administra tor, that all groups and resources are online.
2. For each hard drive in the shared storage, Cluster Server automatically
creates a cluster group that consists of a single resource, the hard drive. Using Cluster Administ rator, add an existing IP address as another resource to one of these gr oups. (DO NOT use the Cluster Group.) Sa ve the changes and return to the mai n Cluster Administrator screen.
3. Open a DOS window on a networ k client machine.
4. Ensure the network client can access the IP address, added in Step 2.
From the network client, execute a PING command, using the cluster IP address as the argument.
NOTE: Regardless of whether you are using WINS or DHCP, you can execute the DOS command “PING” to check the connection.
The client has successfully accessed the cluster resource if you get a
response similar to:
Reply from <IP Address>: bytes=xx time=xxxms TTL=xx.
The client has not successfully accessed the cluster resource if you get a
response of:
Reply from <IP Address>: Destination host unreachable
5. Following the completi on of the PING command, use Cluster
Administrator to perform a manual failover of the cluster group that contains the IP address.
6. After the manual failover completes, execute the PING command again.
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System Setup and Confi guration for Microsoft Windows NT S/E 4.0 1-11
7. As soo n as the other server node brings the cluster gro up online, a
response simi l ar to the one noted in Step 4 should be returned. If the client successfully accessed the failed over IP address, your cluster is working. If the client wa s unsuccessful, either t he cluster gr oup was not configure d correctly, the failover did not occ ur, or the PING command was performed before the failover activity completed.
NOTE: To verify a more extreme case, rather than fail over the IP address, power down the primary cluster server node and verify that the resource fails over to the other server node.
Setting Up Cluster Groups and Cluster Resources
You have now set up and c onfigure d all your clustering hardware. Microsoft Windows NT Server 4.0, Ent erprise Edi t ion and Cluster Server are installed on both server s. You have done some minimal validation of your cluster a nd everything is working as planned. Now it is time to set up your applicat ions to utilize the capabilities of clustering.
If you have defined your cluster needs correc tly and deter mined how t o fit your applications and environment into a cluster, conf iguring y our applications will be a straightforward task.
Although details of these procedures are beyond the scope of this guide, several documents are available f rom both Mic rosoft and Compaq to a s sist you with thes e final steps.
The best source of information concerning the steps to configure cluster groups and c luster res ources is Micr osoft’s Cluster Server Administrato r’s Guide. Refer to that guide for detailed setup information.
Compaq has worked directly with several application vend ors through out the development of Compaq ProLiant Clust ers. As a re sult of these efforts, Compaq pro vides a number of Integr ation TechNotes to assist you with installing these applications in a Compaq ProLiant cluster environment.
The following TechNotes are included with your Compaq ProLiant cluster documentation:
Microsoft File and Print Service Failover Using Microsoft Cluster
Server (MSCS)
Microsoft Internet Information Server (IIS) 3.0 Service Failover Using
MSCS
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1-12 Compaq ProLiant CL1850 Software User Guide
Microsoft IIS 3.0 Resource Failover Using MSCS
The following Integration TechNotes are available on the Compaq website:
http://www.compaq.com
Visit the Compaq website to download the most current ver sions of these and other technical documents:
Microsoft SQL Server Service Failover Using MSCS
Oracle Service Failover Using MSCS
Resource Failover Using Oracle FailSafe 2.0x and MSCS
Lotus Domino Server 4.51 Service Failover Using MSCS
Page 23
Chapter 2
System Setup and Configu ration
for Novell NetWare
Have the following items available as you configure your Compaq ProLiant CL1850.
Hardware Configuration and Installati on Poster
Compaq SmartStart and Server Management CD
Compaq SmartStart Installation Poster
Compaq Insight Manager Installation Poster
Operating system documentation
Novell NetWare 4.2 or Net W are 5
Novell High Avail ability Server for NetWare 4.2 or N ovell Cluste r
Services for NetWare 5
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Configuring the System
The sectio ns below provide instruct ions for configuring your ProLiant CL1850 system.
Preconfiguration Checks
1. Be sure you have sufficient software rights to install the operating
system and software applications on each server.
2. All hardware must be installed before you install the software.
Configuring the Shared Storage Array
1. Place the appropriate number of disk drives in the shared storage array
for your RAID configuration and drive size re quirements .
2. Power up the shared storage array.
3. Configure the sha red storage array usin g the CR3500 Configuration
Utility. For instructions on using this ut ility, refer to Chapter 3, “CR3500 Configuration Utility.”
Configuring Server Node 1
1. Apply power to the shared storage area and boot server node 1 with the
SmartStart and Support Software CD in the CD-ROM drive.
2. When the system boots, you will see the Select Language screen. Select
which language you would like to use and foll ow the installation process.
3. When prompted to select the installation path, select the Assisted
Integration Path. Follow the guided installation process. If you need help, refer to the online help by clicking on the help button.
After the operating system has been selected, SmartStart runs the
System Conf iguration Utility and configure s the server node’s hardware. It is very important that the adapter card in each server node connec ted to the shared storage RAID controller have a unique SCSI ID number.
4. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings then press Enter. This allows you to see all of the hardware settings.
5. Select Step 3: View or Edit Details.
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System Setup and Configuration for Novell NetWare 2-3
6. Arrow down to Com paq 64-Bit Dual Channel Wide Ultra2 SC SI
Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the SCSI ID set t ing, highli ght the SCSI I D option then press Enter. After makin g a new selection, press Enter to accept the change.
IMPORTANT: Make a note of the SCSI ID setting. When server node 2 is configured, it cannot have the same ID as server node 1. For example, if server node 1 is set for SCSI ID 6 then server node 2 must be set to ID 7.
7. Press F10 to exit.
8. Select Step 5: Save and Exit, then press Enter.
9. The Product Selection Win dow appears. Follow the guided installation
process. If you need hel p refer to the online help by clicking on the Hel p button.
10. Once NetWare has been loaded, type Load Install (for NetWare 4.2) or
Nwconfig (for NetWare 5) at the NetWare Console prompt. This allows you to set up the NetWare disk partitions and to create or modify the volumes that the system will use.
NOTE: The Compaq 53c876 is the local controller for the internal hard disk drives on the server nodes. The Compaq 53c896 is the controller device for the shared array controller. Always install the SYS volume on the local non-shared drives.
Configuring Server Node 2
1. Press Print Screen to access the KVM (Keyboard/Video/Mouse) switch
and choose server node 2 from the lis t.
For detailed instructions on using the KVM switch, refer to the Compaq
ProLiant CL1850 User Guide.
2. Boot server node 2 with the SmartStart CD in the CD-ROM drive.
3. When the system boots, you will see the Select Language screen. Select
which language you would like to use and foll ow the installation process.
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4. When prompted to select the installation path, select the Assisted
Integration Path. Follow the guided installation process. If you need help, refer to the online help by clicking on the Help b ut ton.
After the operating system has been selected, SmartStart runs the
System Conf iguration Utility and configure s the server node’s hardware. It is very important that the adapter card in each server node connec ted to the shared storage RAID controller have a unique SCSI ID number.
5. To verify or change the SCSI ID number after the system configuration
is done, select Review or Modify Hardware Settings then press Enter. This allows you to see all of the hardware settings.
6. Select Step 3: View or Edit Details.
7. Arrow down to Com paq 64-Bit Dual Channel Wide Ultra2 SC SI
Controller (Port1). Underneath this heading is a subheading titled SCSI ID. To change the SCSI ID setting, highlight the SCSI ID option then press Enter. After makin g a new selection, press Enter to accept the change.
IMPORTANT: Make a note of this setting. When server node 2 is configured, it cannot have the same ID as server node 1. For example, if server node 1 is set for SCSI ID 6 then server node 2 must be set to ID 7.
8. Press F10 to exit.
9. Select Step 5: Save and Exit, then press Enter.
10. The Product Selection Win dow appears. Follow the guided installation
process. If you need help, refer to the online help by clicking on the Help button.
11. Once NetWare has been loaded, type Load Install (for NetWare 4.2) or
Nwconfig (for NetWare 5) at the NetWare Console prompt. This allows you to set up the NetWare disk partitions and to create or modify the volumes that the system will use.
12. After the operating system has be en successfully installed on both server
nodes, install the appropriate Novell clustering software.
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System Setup and Configuration for Novell NetWare 2-5
Configuring the Cluster for NetWare 4.2
Novell High Availability Server (NHAS) is the software needed to run the clusterin g aspect of the ProLiant CL1850 when running NetWare 4.2. T his software must be installed after each server node has NetWare 4.2 loaded and at least one volume from the shared storage array has been mounted to each server node. NHAS will allow you to accomplish the following:
Configure the cluster
Pause the cluster
Manual failover
Manual failback
Automatic failover
Automatic failback
For instructions on NHAS installation and detailed use of these functions, please refer to the
Novell High Availability Server User’s Guide from Novell.
Preparations for Installing NHAS
The following is a list of preparations needed prior to installation of NHAS.
Check network connections to and from each server using Display
Servers command at NetWare console.
Use the Config command to check all IP addresses and to make sure
there is a network connection bo unded to the IPX protocol for the D i rect Link. Label this network port as such for simpl icity in re cognition during the NHAS installation. A second network connection should exist for public NetWare Link.
Be sure to allocate and mount at leas t one shared volume for each server
by using the Volume Options in the Install utilit y. Multiple volumes will imply the same rule. Try to gauge which applications will be installed so the volumes’ File Compression and Block Subal location se ttings are appropriate. Otherwise, you will need to reinstall NHAS later.
Each server in the cluster must have an internal hard drive that is not
part of the shared subsystem. A SYS: volume on the shared subsystem would be confusing a nd potential ly damaging.
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NetWare volumes can span multiple drives. When a volume spans more than one drive, all of the drives that it spans must be shared or all of them must be not shared. Otherwise if one drive fails, there will be no access to the volume from either cluster server.
NHAS cluster server will function within different containers in the
NDS tree, but they must reside in the same directory tree to ensure smoother failover of NDS resource objects.
It is not necessary for servers in the cluster to contain NDS replicas as
long as multiple trusted replica s exist on the network. If one server i n the cluster contains a trusted NDS replica, then for NDS availability reasons, both servers should contai n a replica.
NOTE: You must install the latest NetWare Support Pack and then the NSSD before installing NHAS.
Installation of NHAS
NHAS is installed by mounting the NHAS CD on a server and using the CD-Mount H A command, then entering the following on the console.
LOAD HA:HASERVER/HASINST
When prompted to selec t the other se rver node of the cluster pair, enter the “V” command at the NetWare console of the other server node. From t he first server node, you will then select the Direct Link. When the file copy is complete, finish the installation by pressing Enter, Down, Exit, and Restart both servers.
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System Setup and Configuration for Novell NetWare 2-7
Verifying Functionality of the Cluster
Now that the software is installed, you can verify the creation of the cluster from the NHAS Console. All three links under Connection Status will show Connected. See Figure 2-1.
Figure 2-1. NHAS: Connected
Verifying Direct and NetWare Links
To test Direct Link Disconnect:
1. Remove the network cable from the server’s network car d to which
Direct Link is dedicated. The Direct Link status on the NHAS screen should change from Co nnected to Not Connected.
2. Reconnect the network cable to the network card. The Direct Link status
should change from Not Connected to Connected.
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To test NetWare Link Disconnect:
1. Remove the network cable from the server’s network car d to which
NetWare Link is dedicated. The NetWare Link status should change from Connected to Not Connected.
2. Reconnect the network cable to the network card. The NetWare Link
status should change from Not Connected to Connected.
Verifying Server Node Failover
When running the failover test, it is recommended to star t with the least complex test, so do not run any client activity while testing failover events. For instructions on testing NHAS Failover, please refer to the NHAS user’s guide from Novell.
Configuring the Cluster for NetWare 5
Do the following prepar ations bef ore installation.
1. Install all necessary Support Packs and NSSDs.
2. Ten MB of free space that is not part of an NSS or DDFS partition on
the shared storage array is required for the split brain partition. Be sure this partition can be readily seen through both server n odes.
3. If you want to zone the intra-c l uster links and separate it from the ma i n
public network link, be sure to assi gn it an IP addr ess of a different subnet on a NIC through NetWare. You will have the optio n t o choose the specific NIC during NCS installation.
The Novell Cluster Services Installation creates a new cluster object and installs Novell Cluster Services s oftware on the server nodes you specify to be part of your cluster. This installation is done from a remote client workstation machine.
1. Insert the NCS CD into the CD- ROM drive on the client workstation
with administration rights to the directory tree to which the server nodes reside.
2. From the initial splash screen, lau nch the Novell Cluster Services
installation. Continue throug h the installation screens until you get to the screen that prompts you to create a new cluster.
3. Select Create a New Cluster. Then click Next.
4. Enter a name for the new cluster object y ou are creating and specify the
directory tree and context where you want it created. Then click Next.
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5. Enter t he name of the server nod e you want to add to the cluster, or
browse and select one from the list, and then click Add to Cluster. Repeat this step for the second server node to add to the cluster. When you add a server node to a c luster, Novell Cluster Se rvices automatically detects the server node’s IP address. If the server node you are adding has more than one IP addre ss, you will be prompted t o select the IP address you want Novell Cluster Service s to use.
6. Specify that your cluster has a shared disk system, then select the drive
where you want the small cluster partition created. Novell Cluster Services requires a small cluster partition on the shared disk system. You are also given the option of mirroring the partiti on for greate r fault tolerance.
IMPORTANT: You must have a small amount of free space on one of the shared disk drives to create the cluster partition. If no free space is available, the shared disk drives will be unusable by Novell Cluster Services.
7. Continue through the final installation screen. The Novell Cluster
Services installation program will then create a new cluster for you and add the server nodes you specified in the install to the cluster.
After creating a new cluster, you now need to create cluster resources and configure those resour ces. You also should consider adding NetWar e volumes to the cluster and creating cluster resource templates.
Verifying NCS Cluster Creation
Create a simple application cluster resource object via a “load monitor.” Be sure to add the server nodes to the resource so the resources can startup. Start up the resource and force a migration. On the local server console screens you should be able to see the monitor utility load and unload.
Create a simple volume object (note you will need to create a NSS volume from NetWare first). Be sure to add the server nodes to the resource so the resources can startup. Start up the resource and force a migration. On the local server console screens you should be able to see the monitor utility load a nd unload.
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Chapter 3
CR3500 Configuration Utility
This chapter provides instructions for using the Compaq CR3500 Configuration Utility and describes m ethods to configure your CR3500 controller quickly and easily. The CR3500 Configuration Utility is located on the Compaq SmartStart and Support Software CD.
The utility uses a graphical user interface (GUI) to help you configure the CR3500 controller. You can use the utility to configure a controller initially or to reconfigure a controller.
The CR3500 Configuration Utility can create arrays (a group of physical drives that are similar in size) called logical drives. Logical drives are created using the CR3500 Configuration Utility’s Add Logical Drive Wizard. You can create:
Single-device arrays (JBODs)
Striped arrays (RAID 0)
Mirrored arrays (RAID 1)
Striped mirrored arrays (RAID 0+1)
Striped parity ar rays with fixed parity disk (RAID 4)
Striped parity ar rays with fl oating parity disk (RAID 5)
For more information on RAID levels, refer to the Online Help.
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This chapter includes the following sections:
Online Help
Before You Begin
CR3500 Configuration Utility Features
Configuration Procedures
Error and Warning Messages
The CR3500 Configuration Utility:
Uses easy-to-understand graphics to illustrate controller configuration
Uses a wizard that guides y ou through t he configuration process
Online Help
Press the F1 key to activate context-sensitive, online help for each screen. Help is also available by clicking the Help heading on the toolbar. A status bar at the bottom of the screen also displa ys help messa ges describing the curre nt selection.
Before You Begin
Before a first-time installation and configuration of the system, c omplete the following:
Install a redundant CR3500 controller ( optional). To install a redundant
CR3500 controller, refer to the Compaq ProL iant CL1850 User Guide .
Determine which fault tolerance method and logical drive configuration
you want to use. For more information on RAID levels, refer to the Online Help.
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CR3500 Configuration Utility 3-3
CR3500 Configuration Utility Features
There are two methods you can use to run the CR3500 Configuration Utili ty.
SCSI connection—This option is only f or systems running
Windows NT.
Serial cable connection—For server nodes not running W i ndows NT, a
separate system running Windows 9 5/98/NT is required. A ser i al cable is used to connect the separate system to the CR3500 RAID controller through a connection in the back of the shared storage area.
SCSI Connection
The system must be runni ng Windows NT to connect online via the SCSI interface.
1. Insert the SmartStart CD into the server node.
2. From Windows NT Ex plorer, go t o the CR3500 directory on the
SmartStart CD and run SETUP.EXE. This will install the CR3 500 Configuration Utility to the server node.
3. Go to Start, Compaq System Tools, C R3500 Utility to run the utility.
4. A connection window appears (Figure 3-1).
Figure 3-1. CR3500 Configuration Utility SCSI connection
5. Select SCSI and click OK. You will the n be taken to the main window
of the utility.
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Serial Connection
This method uses a separate system run ning Window s 95/NT.
1. Connec t t he Windows 95/98/NT system to the port labeled CTRL-1 on
the back of the shared storage area using a serial cable. If using redundant controllers, connect another serial cable fr om the Win95/NT system to the port labeled CTRL 2. See Figure 3-2 for connection locations.
2
1
Figure 3-2. Shared storage array ports
Table 3-1
Shared Storage Array Connection
Identifier Description
1
CTRL-1 connection (top controller)
2
CTRL-2 connection (bottom controller)
2. Insert the SmartStart CD into the system running Windows 95/NT.
3. From Windows Expl orer, go to the CR3500 dir ectory on the SmartStart
CD and run SETUP.EXE. This will install t he C R3500 Configuration Utility.
4. Go to Start, Compaq System Tools, C R3500 Utility to run the utility.
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CR3500 Configuration Utility 3-5
5. A connection window appears (Figure 3-3).
Figure 3-3. CR3500 Configuration Utility Serial connection
6. Select Serial, then click OK.
7. Next you will see the Serial Connection window (Figure 3-4). Choose
the COM port (usually COM1) used to make the connection to the shared storage array. Click Connect. If you are us ing a dual controller setup, a second serial connection window will appear and you must select the COM port (usually COM2) for the second controller. After Connect is clicked, the main window will appear.
Figure 3-4. CR3500 Configuration Utility: Serial Connection
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Configuration Utility Features
Main Window
The CR3500 Configuration Utility main window (Figure 3-5) has f o ur ar eas:
The menu bar
The tool bar
The logical drives window
The physical dr ives window
Figure 3-5. CR3500 Utility main window
Drop-Down Menus
The main wi ndow has menu bars and drop-down m enus. For more information, see the “Main Window Me nu Bar ” section later i n t his chapter. Each drop-down menu presents a group of related functions.
Menu and Command Access Methods
You can use the mouse or the keyboard to access me nus and commands. For keyboard access, simultaneously press the Alt key and the underlined letter in the name of t he menu. Next, press the underlined letter of a command na me shown in the drop-down list.
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CR3500 Configuration Utility 3-7
Shortcut Menus
Frequently used commands can also be accessed by clicking the right mouse button on t he system, logical drive, device, or folder icon.
Main Window Menu Bar
The menu bar (Figure 3- 6) provides cascading m enu selections for most of the functions you can perform in the configuratio n utility.
There are four, drop-down menus i n the menu bar :
The File menu
The View menu
The Storage menu
The Help menu
You can reach any menu command using a keyboard shortcut. Each shortcut is formed by pressing the Alt key along wi t h the letter underlined on the menu bar. You can reach sub menu commands by a ppending an additional character, shown underlined in the sub menu’s menu bar.
Figure 3-6. Main window menu bar
For more information on these menus and their commands, access the Online Help by pressing F1.
Main Window Toolbar
The tool bar (Figure 3- 7) provide s buttons wi th which you can perform many of the functions available in the CR3500 Configuration Utility.
Figure 3-7. Main window toolbar
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Each tool bar icon is described in T able 3-2.
Table 3-2
Storage Window Tool Bar Icons
Icon Icon Name Description
Add logical drive button Enables you to add a new logical drive
to your storage subsystem
Large icons button Displays your logical drives as large
icons
Small icons button Displays your logical drives as small
icons
List button Displays your logical drives in a list of
small icons
Details button Displays your logical drives in a detailed
list
Logical Drives Window
The Logica l Drives wi ndow (Figure 3-8) pro vides detailed information abo ut the logical drives you have configured in your storage subsystem.
Figure 3-8. Logical Drives window
View Options
You have four options for viewing the inform ation in the Logical Dri ves window:
Large icons
Small icons
List
Details
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CR3500 Configuration Utility 3-9
Large Icons, Sma ll Icons, and List Views
If you choose the Large Icons, Small Icons, or List options in the Logical Drives View menu, the program uses i cons to indicate the underlying structure of the logical drives in the Logical Drives window. The logical drive types and their corre sponding icons are shown in Table 3-3.
Table 3-3
Logical Drive Types
Logical Drive Type Description
Indicates a JBOD (single-disk) logical drive
Indicates a RAID 0 logical drive
Indicates a RAID 1 logical drive
Indicates a RAID 0+1 logical drive
Indicates a RAID 4 logical drive
Indicates a RAID 5 logical drive
The program also uses icons to indicate the status of the logical drives in the Logical Drives window. The logical drive status and corresponding icons are shown in Table 3-4.
Table 3-4
Logical Drive Status
Logical Drive State Icon State Description
Good Logical drive is operating normally.
Failed Logical drive is not working.
continued
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Table 3-4 Logical Dri ve Status
continued
Logical Drives State Icon State Description
Reduced One physical drive in a logical drive has
failed.
Initializing The program is creating a starting parity
for a logical drive that has parity, or is starting data for a logical drive that does not have parity.
Reconstructing A failed physical drive’s data is being
regenerated on a spare disk.
Details View
If you choose the Detai l s option in the View menu, the logic al drive wi ndow displays four informa t ion fields:
Name—The name the utility has given your logical drive
State—The current operational state of the logical drive
Capacity—The maximum amount of data, in bytes, that the logical drive
can contain
RAID level—The unde rlying structure of the logical drive
NOTE: You can change the width of an information field by dragging on one of its borders.
Logical Drives Prop erty Sheets
You can view very detailed attributes of your logical drives by accessing their property sheets. You can access a logical drive’s property sheet directly by double clicking the logical drive’s icon in any view. You can also right-click the icon and select Properties from the shortcut menu. For more information regarding logical dr ive properties, refer to the Online Help.
Locating Logical Drive M emb e rs
You can locate the members of any logical drive by clicking on the logical drive icon in the Logical Drive window. The drive’s members are shown as shaded physical drive icons in the Physical Drive window.
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CR3500 Configuration Utility 3-11
Physical Drives Window
The Physica l Drives wi ndow (Figure 3-9) provides detailed information about the physical drives you have configured in your stora ge subsystem.
Figure 3-9. Physical Drives window
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The CR3500 Configuration Utility uses icons to indicate the stat us of the dis ks in the disk window. The physical drive states and corresponding icons are shown in Table 3-5.
Table 3-5
Physical Drive States
Drive State Icon State Description
Good Physical drive is operating normally as part of a
logical drive.
Reconstructing Reconstruction data is being written to this
physical drive.
Spare Physical drive is available to replace a failed
physical drive that is a group member.
Failed Physical drive is not available but is installed.
Available Physical drive is available for use in a logical
drive or as a spare.
Icons representing the Shared Storage RAID controllers are arranged just below the physical drives. The utility uses icons to indicate the status of your controller s, as shown in Table 3-6.
Table 3-6
Controller status
Controller Status Icon Description
Indicates an operational controller
Indicates a controller that is not operational
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CR3500 Configuration Utility 3-13
Configuration Procedures
Adding a Controller
A second CR3500 contr oller may be added for redundancy of the shared storage array. To install a second controller, refer to the Compaq
ProLiant CL1850 User Guide.
Configuring the CR3500 Controller
Each installed controller has configuration properties that can be modified using the CR3500 Configuration Utility. When the controllers are installed, the utility assigns them default settings. You can change these settings to meet your own ne eds.
To access the controller properties, right-click the controller icon and select Properties. You may also select the controller and then choose Properties from the File pull-down menu.
The Controller Properties screen (Fi gure 3-10) appears showing the four property tabs. They are:
General
Host Ports
Environment
Cache
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Figure 3-10. Controller Properties window, General tab
The General t ab has the following properties.
System Name—Shows the syste m name as it i s known by t he operating
system.
Failover Mode—Shows the failo ver mode select ed: high performance
(active/active), high availability (active/passive), or stand-alone (single controller). High availability is only available with tw o contro ller s.
Read-ahead cache limit—Enter the desired read-ahead limit (0-16). If
you enter 0, the read-ahead is disabled. Each increment equals 32 blocks of data that are read ahead in the cache. For example, 2 would equal 64 blocks read ahead.
Controller mode —Shows the controller mode, which is active or
unavailable.
Rebuild rate—Enter the desired rebuild rate, which ranges from
1 to 100. The controller rebuilds while it handles I/O activity. A rate below 50 emphasizes I/O response over the RAID rebuild. A rate above 50 puts a higher priority on the RAID rebuild at the expense of I/O activity.
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CR3500 Configuration Utility 3-15
Create rate—Enter the desired create rate, which ranges from 1 to 100. The controller creates RAID sets while it handles I /O activity. A rate below 50 emphasizes I/O response over the RAID set creation. A rate above 50 puts a higher priority on the RAID set creation at the expense of I/O activity.
Firmware revision—Shows the current software revision.
Serial number—Shows the serial number of the controller.
Connection type —Shows the connection type, which can be serial or
SCSI.
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The next tab, Host Ports (Figure 3-11), has the following properties.
Figure 3-11. Controller Properties window, Host Ports tab
Failover Mode—Enter the desired failover mode: Performance
(active/active) or High Availability (active/passive). High availability is only available with two controllers. If two controllers are present , both must be set to the same failover mode.
NOTE: Compaq recommends running in active/active mode only.
Host I/O channel 0—Enter the desired host I/O channel mo de, which
can be active or passive.
Channel 0 Target ID—The physical address a bus initiator uses to
connect with a bus target. Each bus target is assigned a unique target address. Yo u must select an ID between 0 and 15 for a 16-bit module, or between 0 and 7 for an 8- bit module. Make sure the ID you select does not conflict with other IDs. Target ID s are also referred to as the SCSI ID.
NOTE: Compaq recommends using the default values for the Channel 0 Target ID.
Bus width—Enter the desired bus width, 8 bit or 16 bit.
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CR3500 Configuration Utility 3-17
SCSI transfer rate—Enter the desired SCSI transfer rate. You can choose from 5 MB to 40 MB.
Tag queuing—If your host adapter supports tag queuing che ck here. Ta g
queuing permits each initiator to have multi ple commands outstanding and each target to optimize the commands it receives.
The Environment tab ( F igure 3-1 2) monitors the following items:
Power
Temperature
Fan State
Figure 3-12. Controller Properties window, Environment tab
Refer to the Online Help for more information regarding each area’s warning icon and meaning.
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The Cache tab (Figure 3-13) indicates the cache memory size for each occupied slot in a controller’s memory.
Figure 3-13. Controller Properties window, Cache tab
Adding Physical Drives
The system’s CR3500 RAID Controllers must recognize the physical drives in the shared storage area before you can create logical drives from them. The controller will recognize all physical drives at start up. To add physical drives to your configuration after the controller has st arted, follow these ste ps:
IMPORTANT: Before adding physical drives that have previously been used by another ProLiant CL1850, it is necessary to delete any configuration settings on the drives. Failure to do so can cause conflicting RAID settings on the CR3500 controller.
1. Physically add the drives to the system.
2. Run the CR3500 Configuration Utility to configure the drives.
NOTE: You cannot increase the capacity of an existing logical drive.
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CR3500 Configuration Utility 3-19
3. From the Main window, click Physical Drive, then click New.
4. The Add New Physical Drive Window appears. Enter the channel
number and Target ID for the new physical drive. The Target ID is displayed o n the gr id.
NOTE: An alternate method for adding drives is to click on an empty cell in the grid, then right click and select New. This presents the Add New Physical Drive window with the channel number and target ID currently assigned.
5. Click the OK button. The program adds your physical dr ive to your
configura tion and refreshes the ma in screen.
Adding Logical Drives
From the Stor age pull-down menu, sele ct Add Logical Drive. There is a six-step Wizard to assist you in adding a logical drive.
1. Select the RAID level for the new logical drive (Figure 3-14). Click the
Next button to continue.
Figure 3-14. Add Logical Drive: Step 1
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2. Select the physical drives for the new logical drive (Figure 3-15). The
number of p hysical drives you cho ose will deter mine the amount of storage that will be available for the new logical drive. To select a physical drive, click on an available physical drive and it will be added to the selected physical drive list.
The Next button is disabled until the minimum number of disks is
chosen.
Figure 3-15. Add Logical Drive: Step 2
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CR3500 Configuration Utility 3-21
3. Add the capacity for the logical drive (Figure 3-16).
Figure 3-16. Add Logical Drive: Step 3
To create a single logical drive using the total capacity available, click
Add. The capacity remaining changes to 0. The new logical drive will appear in the bottom window, along with its capacity size. Click Next to continue.
To create more than one logical drive, enter a number less than the
amount appearing in the Logical D rive Capac ity window and click Add. The capacity remaining changes to reflect the new amount of capacity in use. Repeat this step if you want to create another logical drive, or click Next to cont inue.
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4. Define t he strip size and the host port for the new logical drives
(Figure 3-17). Click Next to continue. For more informa tion on strip size and host ports, refer to the Online Help.
Figure 3-17. Adding Logical Drive: Step 4
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CR3500 Configuration Utility 3-23
5. Select a Logical Unit Number (LUN) for the logical drive (Figure 3-18). The Step 5 scre en also gives you the opt ion of enabli ng the Write back
Cache to improve host performance. For more information on LUNs and Writeback Cache, refer to the Online Help.
Figure 3-18. Adding Logical Drive: Step 5
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6. View a summary of the new logical drives (Figure 3-19). In this
summary you will find the RAID level, capacity, cache options, and member physical drives that you selected for each new logical drive. If you are not satisfied with these characteristics, you can go back and make changes by clicking on the Bac k Button. If you are satisfied with the summary, click Finish.
Figure 3-19. Adding Logical Drive: Step 6
Replacing a Failed Controller
Replacing a Failed Controller in a Single Controller Environment
1. Power down the shared storage array.
2. Remove the failed controller.
3. Insert the new controller.
4. Restore the configuration settings. See the section “Restoring
Configuration Setting from a File” for this procedure.
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Replacing a Failed Controller in a Redundant Controller Environment
A failed co nt roller can be replaced without powering down the share d storage array. To replace a failed controller:
1. Remove the failed controller.
2. Insert the new controller.
Replacing a Failed Drive
A failed drive can be replaced without powering down the shared storage array. When a drive fai ls, two things can happen:
The logical drive associated with the failed drive utilizes a spare and
rebuilds the spare drive to join the logical drive. The logical drive will be in a reconstructing state.
The logical drive stays in a reduced state until a new drive is added.
To replace the failed drive:
1. Remove the failed drive.
2. Insert the new drive.
3. See the “Adding Physical Drives” section for procedures to make the
new drive k nown.
4. Set the new drive status. If a spare drive was used to reconstruct the affected logical drive, set the
new drive as a spare drive.
If there was no spare drive to use, the logical drive is still in a reduced
state. Add the new physical drive to the logical drive and reconstruction can start.
a. Select the logical drive in reduced status. b. Select Logical Drive from the Storage pull down menu. c. Select Reconstruct. d. A list appears showing you available drives. Select the drive you just
added.
e. Reconstruction begins.
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Setting a Physical Drive as a Spare
NOTE: Spare drives serve as spares to all logical drives. They are not grouped with a
particular logical drive.
How a Spare Works
If a physical drive fails in a RAID 1, RAID 0+1, RAID 4, or RAID 5
logical drive, the spare automatically replaces the failed physical drive and the controller reconstructs all logical drives the failed physical drive was a member of.
Once the controller writes data to a spare, the spare becomes part of the
same device group in whi ch a device failed.
Once the controller writes data to a spare, the status of the spare changes
to Good.
To Define a Spare Physical Drive
1. In the main window, click the physical drive to be used as a spare. The
physical drive must be in the Available state.
2. From the Storage menu, choose Physical Drive, then choose Make
Spare.
NOTE: The spare must have a capacity equal to or greater than the failed physical drive for an automatic reconstruct to start.
Managing Spare Physical Drives
Making a spare physical drive part of a logical drive will protect the integrity of the RAID setup. This proves especially true for logical drives that have RAID requirements of two or more physical drives. Sh ould one physical drive fail, the logical drive will automatically activate the spare physical drive as an instant replacement for the failed one.
Managing Failed Physical Drives
To return a failed physical drive to a nonfailed state, from the Storage menu, select Physical Drive, and then select Clear Failure.
You can easily identify a failed physical drive from the main screen because the failed icon will appear. See Table 3-5 for the physical drive icons.
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Deleting Logical Drives
CAUTION: If you delete a logical drive, all of your data on that logical drive will
be lost. The logical drives in your storage subsystem are logical units that contain your user data. Although they do not exist in a physical sense, it is their logical structure that ties together the physical pieces of your data spread across their members. Use extreme caution when deleting a logical drive.
1. Click t he logical drives that you want t o delete.
2. From the Storage pull-down menu, select Logical Drive, then select
Delete. A system message a ppears, asking if you wa nt to delete all disks in the group.
3. Click Yes to delete all the disks in the group.
Using Configuration Files
You can use a configuration file to save the conf iguration settings of t he CR3500 RAID Controllers and disk drives and vi ew or reconstruct the settings at a later time. You also can revert to one of these saved configurations at any time. The CR3500 Configuration Utility read s the configuration file you choose and se t s up your su bsystem accordingly.
Saving Configuration Settings to a File
From the Storage pull-down menu, select Controller, then select Configuration, then select Save. The current c onfiguration settings, i ncluding caches, LUNs, host ports, and strip size will be saved.
CAUTION: When saving a configuration, all controller data and RAID set data is preserved at the time of the Save operation. When restoring a configuration, the configuration being restored must match EXACTLY the configuration when it was saved. Any RAID sets in existence when the Restore Configuration operation takes place that were not in existence when the configuration was saved will be reinitialized, and any data on those RAID sets will be lost. Make sure you have a recent backup copy of your configuration data before you execute this operation.
Restoring Configuration Settings from a File
You can automatically restore or configure your entire storage subsystem from a previously saved configuration file. The CR3500 Configurati on Utility can configure your subsystem from a file only if t he file corresponds to your subsystem’s har d wa re confi g ur ati on.
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From the Storage pull-down menu, select Controller, then select Configuration, then select Restore .
All of the configurati on settings, i ncluding caches, LUNs, host port, and strip size will be restored to their original condition.
CAUTION: When restoring a configuration, the configuration being restored must match EXACTLY the configuration as it was saved. Any RAID sets in existence when the Restore Configuration operation takes place that were not in existence when the configuration was saved will be reinitialized, and any data on those RAID sets will be lost.
You will not be able to restore the original configuration settings if the original hardware and connections have been replaced or if the original configuration settings were not saved before implementing the changes.
Updating Firmware
At some time, new firmware may be released for the CR3500 RAID Controller. This firmware can be obtained from the Compaq website. To update the firmware on the controller, select Update Firmware from the Storage pull–down menu from the main screen. Enter the new firmware file location and click Update.
IMPORTANT: Microsoft Cluster Server service, SNMP service, and any I/O must be stopped during the firmware update.
Upgrading from a Single Controller to Redundant Controllers
To upgrade your system from a single CR3500 RAID Controller to a redundant CR3500 RAID Controlle r configuration, follow these steps.
1. Save the existing single controll er configuration usi ng the Save
Configurat ion function.
2. Suspend all I/O and power down the shared storage subsystem.
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3. Install the redundant contr ol ler in the bottom controller slot of the
shared storage subsystem.
4. Power up the shared storage subsystem.
5. Restore the controller configuration settings that you saved in Step 1.
NOTE: If restoring configuration settings using a serial connection, both controllers must be attached to the host machine.
Error and Warning Messages
When you start the CR35 00 Configuration Utili ty, the softw are checks each controller to detect e rrors in its configuration. If a problem is found, the CR3500 Configuration Utility displays an error warning message that describes the problem.
IMPORTANT: If a warning message indicates “Internal Error Has Been Detected” and cites an error code number, the problem requires assistance from Compaq technical support. See the “About This Guide” section at the beginning of this book for technical support phone numbers.
Refer to the Online Help for more information.
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Chapter 4
Integrated Management Log
NOTE: The Compaq Integrated Management Log (IML) only records events for the server
nodes. The IML does not record events in the shared storage array.
The Compaq Integrated Management Log (IML) records events and stores them in an easily viewable form. The Compaq Integrated Management Log records hundreds of events and then marks each e vent with a time-stamp with one-minute granularity.
Events listed in the Compaq Integrated Management Log are categorized as one of four event severity levels:
Status–indicates that the message is informational only.
Repaired–indicates that corrective action has been taken.
Caution–indicates a nonfatal error condition.
Critical–indicates a component failure.
The Compaq Integrated Management Log requires Compaq Operating System-dependent drivers. Refer to the Compaq SmartStart and Support Software CD for instructions on insta l ling the appropriate dr i vers.
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Multiple Ways of Viewing the Log
You can view an event in the Compaq Integrated Manageme nt Log two w ays:
From within Compaq Insight Manager
From within Compaq Survey Utility
Compaq Insight Manager
Compaq Insight Manager is a server management tool providing in-depth fault, configuration, and performance monitoring of hundreds of Compaq servers from a single management console. The system parameters that are monitored describe the status of all key server node components.
By being abl e to view the events that occur, y ou can take immediate ac t ion. You can view and print the event list from within Compaq Insight Manager by following the instructions below. You can also mark a critical or caution event as repaired after the affected component has been replaced, for example, if a fan that has failed has been replaced. You can lower the severity of the event by marking it as repaired.
Viewing the Event List
1. From Compaq Insight M anager, select the appr opriate server node; then
select View Device Data.
The selected server node is displayed with buttons around it s perimeter.
2. Select the Recovery button.
3. Select Compaq Inte grated Management Log.
NOTE: You can only view the list from the Recovery/Integrated Management screen. To print the list, follow the instructions in the following section.
4. If a failed component has been replaced, select the event from the list
and then select Mark Repaired.
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Printing the Event List
NOTE: You can only view the list from the Recovery/Integrated Management Log screen
as described above. To print the list, follow the instructions below.
1. From Compaq Insight M anager, select the appr opriate server node. The
selected server node displays with buttons around its perimeter.
2. Click t he Configuration button.
3. Click the Recovery button.
4. Click Print.
Compaq Survey Utility
The Compaq Survey Utility is a serviceability tool available for Microsoft Windows NT and Novell NetWare that delivers online configuration capture and comparison to maximize serve r node availability. It is deliver ed on the Compaq Management CD in the Cluster Setup and Manageme nt pack, or is available on the Compa q website. Re fer to the Compaq Management CD for information on installing and running the Surve y Utili ty.
After you have run the Survey Utility, you can view the Compaq Integrated Management Log by loading the output of the utility (typically called SURVEY.TXT) into a text viewer such as Microsoft Notepad. The event list follows the system slot information. Once yo u have opened the text file, you can print it using the print feature of the viewer.
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List of Events
The event list displays the affected components and the associated error messages. Al though the same basic information is displayed, the format of the list may be di fferent depending on how you are viewing i t from within Compaq Insight Manager or the Compaq Survey Utility.
The following table identifies the event types (affected components) and associated event messages.
Table 4-1
Event Messages
Event Type Event Message
Machine Environment
Fan Failure Fans Not Redundant Overheat Condition
System Fan Failure (Fan X, Location) System Fans Not Redundant System Overheating (Zone X, Location)
Main Memory
Correctable Error Threshold exceeded
Corrected Memory Error threshold passed (Slot X, Memory Module X) Corrected Memory Error threshold passed (System Memory) Corrected Memory Error threshold passed (Memory Module unknown)
Uncorrectable Error Uncorrectable Memory Error (Slot X, Memory Module X)
Uncorrectable Memory Error (System Memory) Uncorrectable Memory Error (Module unknown)
Processor
Correctable Error Threshold exceeded
Uncorrectable Error Host Bus Error
Processor Correctable Error Threshold passed (Slot X, Socket X)
Processor Uncorrectable internal error (Slot X, Socket X) Unrecoverable Host Bus Data Parity Error Unrecoverable Host Bus Address Parity Error
PCI Bus Error PCI Bus Error (Slot X, Bus X, Device X, Function X) POST Error POST Error: Error message
continued
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Table 4-1 Event Messages
continued
Event Type Event Message
Power Subsystem
Power Supply Failure Power Supply Inserted Power Supply Removed Power Supply Not Redundant System Configuration
Battery Low Power Module Failure
AC Voltage Problem Power AC Overload
System Power Supply Failure (Power Supply X) System Power Supply Inserted (Power Supply X) System Power Supply Removed (Power Supply X) System Power Supplies Not Redundant Real-Time Clock Battery Failing
A CPU Power Module (System Board, Socket X) A CPU Power Module (Slot X, Socket X) System AC Power Problem (Power Supply X) System AC Power Overload (Power Supply X)
Automatic Server Recovery
System Lockup ASR Lockup Detected: Cause
Operating System
System Crash
Automatic OS Shutdown
Blue Screen Trap: Cause [NT] Kernel Panic: Cause [UNIX] Abnormal Program Termination: Cause [NetWare] Automatic Operating System Shutdown Initiated Due to Fan Failure Automatic Operating System Shutdown Initiated Due to Overheat
Condition Fatal Exception (Number X, Cause)
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Chapter 5
System Management for Microsoft
Windows NT Server 4.0,
Enterprise Edition
Throughout the life of your Compaq ProLiant CL1850 you will encounter the need to improve performance, upgrade hardware components, upgrade software, increase storage capacity, restructure cluster groups, back up cluster data, or merely monitor ongoing activities. This chapter describes the se management concepts a s t hey pertain to Microsoft Cluster Ser ve r (MSCS) clusters. The chapter also details the utilities and programs used in the ongoing management of your system. The topics addressed in this c hapter incl ude:
Cluster Management Conce pts
Compaq Insight Ma nager
Microsoft Clust er Administrator
Modifying Physic al Cluster Resources
Backing Up Your Cluster
Managing Cluster Performance
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Cluster Manageme n t Conce p ts Usi ng Microsoft Windows NT
Managing a Cluster without Interrupting Applications or Services
At some time during the life of your system, it is likely you will need to perform an operation on a server node that will require it to be powered down. Always use Cluster Administrator to fail over (or at a minimum, bring offline) clustered a pplications before powe ring dow n t he server.
Managing a Cluster in a Degraded Condition
Due to the high-availability nature of clustering, applications and network clients remain operational even while some cluster components do not. When the cluster is in this degraded condition, it is important to fo llow this process:
1. Under s tand what caused the de gradatio n.
2. Determine whether the condition will conti nually worsen.
3. Determine how critical it is to repair the problem. a. If the problem is considered noncritical, wait until a nonpeak time to
service the problem.
b. If the problem is considered critical, fail over all cl ustered
applications and resources to the other server node before servicing the proble m.
Managing Hardware Components of Individual Server Nodes
Compaq Insight Manager has been enhanced to operate with the Compaq ProLiant CL1850. While Compaq Insight Manager maintains its current features of viewing and managing servers and their components, it now allows you to view t wo server nodes as a single cluster e nt ity. A comprehensive overview of Compaq Insight Manager’s cluster capabilities appears later in this chapter.
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Managing Network Clients Connected to a Cluster
An important aspect of m anaging network clients is to inform the users that their applications are now running on a cluster. Since users will experience some disruption of service, and possibly a performance degradation during failover, they might become concerned about the availability and stability of their applications. As the cluster is initially brought into a production environment, it might be beneficial to describe in a memorandum the effects a cluster will have on the users ’ information systems needs.
When a failover or failback event occurs, the users’ perspective will be only that they cannot access their application or data. When users have been properly forewarned of the effects of operating in a clustered environment, they will more readily recognize when a failover or failback event is occurring or has occurred. Most will wait several minutes before trying to reconnect to their application or data.
Managing a Cluster’s Shared Storage
Compaq Insight Manager monitors the cluster. The physical drives and hardware are monitored via the Mass Storage Overview screen, accessed from the Device View screen.
The shared logical drives (as well as other cluster resources and services) are monitore d vi a the Cluster Management and Cluster Shared Re sources scr eens, accessed from a cluster folder in the Device List.
Because this storage system is shared, either server node could be the owner of any shared logical drive. While only one server node can own the logical drive at any given time, ownership can sw itch from one server node to another. Compaq Insight Manager reports the current owner of a logic al drive and updates this informat ion dynamically if a failover occurs.
NOTE: Compaq Insight Manager shows the shared logical drives as cluster resources owned by a particular server node. It shows the cluster hardware as a physical resource of both servers in the cluster.
When viewing the Compa q Insight Manager Cluster Shared Resources screen, you can dete rmine which logical drive contains a parti cular dri ve by looking at the Physical ID field under the Shared Resources heading.
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Remotely Managing a Cluster
Both Compaq Insight Manager and Mic rosoft Clust er Administ rator can be run from network client machines . Each pr ogram allows monitoring of multiple clusters from a single remote client. See the corresponding documentation to determine how to set up and configure each of these programs to run remotely.
Cluster Events
Cluster events are logged in the Windows NT Event Log. Use the Windows NT Event Viewer to view the data in the Event Log.
Compaq Insight Mana ge r
Compaq Insight Manager is the Compaq applica tion for eas ily managing network de vi ces. Compaq Insight Manager delivers intelligent mo ni toring and alerting as well as visual control of your networked systems. Compaq I nsight Manager 4.50 or great er has been updated to r ecognize and monitor t he Compaq ProLiant CL1850. The foll owing is an overview of the cluster­specific features found in Compaq Insight Manager.
NOTE: The term cluster group used in this section refers to Compaq Insight Manager, not to Microsoft Cluster Server.
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Explorer Device List Screen
When Compaq Insight Manager discovers a cluster, a cluster group is automatic ally created and added to the Group window of Insight Manager’s Explorer Device List screen (Figure 5-1). The cluster protocol and address are also displayed.
Figure 5-1. Insight Manager Explorer Device list screen
When the cluster group i s selected in the Group window, the two server n odes and a generic Cluster Software item are listed in the Device window of Insight Manager’s Explorer Device List screen (Figure 5- 2).
Figure 5-2. Explorer Device list screen, Cluster Group selected
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Cluster Management Screen
Compaq Insight Manager includes a Cluster Management scree n. From the Cluster Management screen you can:
Launch Microsoft Cluster Administrator
Bring up the Compaq Insight Manager Cluster Shared Res ources screen
View the status of the cluster service running on each server node
View the overall status of all cluster resources. This information is
updated dynamically.
You can launch the Cluster Management screen (Figure 5-3) by using any of the following methods:
Select from the Task List or right-mouse menu of a clustered device.
Select from the right-mouse menu of the Cluster Software item.
Double-click on the Cluster Software item.
Figure 5-3. Cluster Management screen
If Microsoft Cluster Administrator is installed on the Compaq Insight Manager console, you can launch Cluster Administrat or by clicking on the Cluster Administrator button near the upper-right corner of the screen, or by selecting an option from the right-mouse menu of the Cluster Software item. Cluster Administrator will launch directly to the cluster represented by the Cluster Manageme nt screen.
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Cluster Shared Resources Screen
The Cluster Shared Resources screen (Figure 5-4) contains specific information about the cluster interconnect and all cluster resources running on the server node.
From the Com paq Insight Manager Cluster Shared Resources screen you can:
View address, transport protocol, and physical ID of all cluste r
interconnects
View the current state of all cluster resources
Sort the interconnect information and resources by multiple criteria
Figure 5-4. Cluster Shared Resources screen
All displayed interconnect and resource information is polled and updated dynamically, including status and ownership.
For example, assume two drive volumes are defined in your shared storage. The primar y owner of the drive volume labeled E: is server node 1. The primary ow ner of the drive volume labeled F: is server node 2. When the cluster is in a normal state, Insight Manager will show E: as being owned by server node 1, and F: as being owned by server node 2. When a failover eve nt occurs, ownership of t he drives changes. Assume server n ode 1 experiences a failure and its resources fail over to server node 2. When the failover is complete a nd Insight Manager polls the clust er, server node 2 will be identified as the owner of both F: a nd E:.
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Cluster Group Hierarchy
You can manage cluster groups at a n appropri ate level in the group hierarchy. Cluster gr oups are always displayed at the All Devices le vel (Figure 5-5), but cluster group shortc ut s can be added to other groups.
Figure 5-5. Sample group hierarchy
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Filter Groups Dialog Box
The Filter Groups dialog box (Figure 5-6) is used to create, edit, or delete groups in the group list hierarch y.
Follow these steps to launch the Filter Groups dia log:
1. From the G roup window in the Dev i ce List window , select the group
you want t o work with. (For exampl e, if you want to create a group within Network, select Network.)
2. Select the Set Up Group button on the control bar.
Figure 5-6. Filter Groups dialog box
The Insert cluster shortcut button allows you to create shortcuts for existing cluster groups and place them in different levels in the group hierarchy.
Cluster Address
A cluster address acts as a proxy, communicating with different servers in the cluster depending on the state of the cluster. A Compaq Insight Mana ger device using a cluster address may switch communication from one physical device to another, whi ch may result in erroneous inform ation being delivered. Consequen tly, Compaq Insight Manager does not allow management of a device that uses a known cluster address.
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Microsoft Cluster Administrato r
While the primary res ponsibility of Compaq Insight Manager is to monitor the overall status of the cl uster hardware, services , and resources, Microsoft’s Cluster Administrator is most ade pt at managing the groups , resources, and operating state of the cluster. Cluster Administr ator gives you the ability to:
View the current st atus of cl uster groups and resources
Bring groups an d resources online and of fline
Manually move groups and re sources t o another ser ver node
Manually move groups and resources t o their preferred server
Pause groups and re sources
Restructure a group’s resource dependency tree
Cluster Administrator can be run remotely or on a server node. If Cluster Administrator is installed remotely, the remote node must be i n t he same domain as t he server node . When run ni ng Cluster A dministrat or remotely, you should connect to the cl uster via Compaq Insig ht Manager or by using the cluster IP address or cl ust er name.
NOTE: The remote feature is not supported in Microsoft Windows 95/98.
Refer to the Microsoft Cluster Server Administrator’s Guide for a thorough descripti on of Cluster Administrator’s features and specifics on how to use the utility.
Modifying Physical Cluster Resources
Removing Shared Storage
Each server node, and the cluster as a whole, depends on the shared storage for data, log, and, possibly, application program files. If the s hared storage is removed, all clustered applications that are dependent on that shared storage system will be offline. Clearly, network clients will not have access to the clustered applications.
Before removing a shared storage system (that is, the cluster), use Cluster Administrator to bring offline all c luster groups and resources on both server nodes. This ensures the groups and resources are gracefully brought offline, rather tha n causing an abrupt interruption of service by pow ering down the cluster.
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Adding Shared Storage
A ProLiant storage syste m cannot be added while the cluster is running. Follow these steps to add another shared storage system to an existing cluster.
1. Use Mic rosoft Clus t er Adminis trator to bring all cluster groups and
resources offline.
2. When i nst alling the new storage system, you do not want the cluster
service to start automatically. On each server node, go into the Windows NT Services Control Panel a pplet and set the cluster service to Manual.
3. Shut down and power off both server nodes an d the shared storage
array.
4. Plug all of the SCSI drives into the shared storage array.
5. Power u p the newly a dded storage system and the CL1850 shared
storage array.
6. Power up server node 1 and run the CR35 00 Co nfiguration Utility. Set
up the logical drives.
IMPORTANT: Be sure you understand your cluster groupings of applications and resources whose data, log, and program files may reside on these drives. See Chapter 4 for information on creating cluster group.
7. Run Disk Administra tor to assign permanent letters to the drive
volumes.
8. Shut down the server node 1.
9. Power u p the server node 2.
IMPORTANT: Do not run the CR3500 Configuration Utility on the second server node. The information entered from the first server node is maintained on the drives; therefore, the drives are already configured for the second server node.
10. Boot Windows NT on server node 2, then run Disk Administrator.
Verify that the drive letters displayed are the same as those assigned from the first server node.
11. Power on server node 1 and allow it to boot into Windows NT. Go into
the Service Control Panel applet and start the cluster service. Start Cluster Administrator and verify that the added drives ar e visible as unassigned physical disk resources.
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12. On server node 2, go into the Service Control Panel applet and st art the
cluster service. Start Cluster Administrator and verify that the added drives are visible as unassigned physical disk resources.
13. On the server node 1, create the groups or resources that use the new
physical disk resources.
14. Ensure that all applications and resources are still offline on both server
nodes. If not , take them offline.
15. On each server node, go into the Service Control Panel applet and set
the cluster service to start automatically.
16. Shut down and power down both server nodes.
17. Wait several seconds, then power up both server nodes. Windows NT
will start, followed by the execution of Cluster Server.
18. Run Cluster Administrator and verify t hat the original groups and
resources are in their expected states. Then verify that the added groups and resources are in their expected states.
Adding or Removing Shared Storage Drives
There are two situations in which you would add or remove drives from the shared storage:
When one of the drives fails. In this case, you are simply exchanging the
failed drive for a new one.
When you want to add capacity to your cluster.
In both sit uations, it is assumed you are employing RAID 1, 0+1, 4, or 5 for all the devices in the storage unit.
Replacing a Failed Drive
The procedure for replacing a failed drive is completed within the storage area. Neither Cluster Server nor Windows NT is aware of the change, and operation of both cont inues without interruption.
IMPORTANT: If the failed drive was not configured to use RAID 1, 0+1, 4, or 5 (that is, your drives have no fault tolerance), you may lose some or all of the data on the failed drive.
See Chapter 3, “CR3500 Configuration Utility,” for instructions on replacing a failed drive.
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Adding a Drive to Increase Storage Capacity
It is foreseeable that during the life of your ProLiant CL1850 you will need to expand the capacity of your storage system. The f ol lowing steps describe how to add a drive to the system and to allocate it to Cluster Server.
NOTE: You cannot increase the capacity of an existing logical drive in the shared storage array.
1. Physically add the drives to the system.
2. Run the CR3500 Configuration Utility to configure the drives.
3. Run Windows NT Disk Administrator from server node 1 to assign a
drive letter to the newly created RAID volume.
4. While still runnin g Dis k Administrator, format the drives using NTFS.
5. Cluster Server requires a reboot of each server node following the
addition of a drive. Shut down both servers and reboot them.
6. Following the reboot, start Cluster Administrator and verify all newly
added drive volumes appear to the cluster as available disk resources.
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Backing Up Your Cluster
The need for cluster backup is essential for both business- critical and non­business-critical data. As data becomes an increasingly valued company asset, it needs to be backed up on a regular basis. The pr ocess of backing up data will ensure that a company’s assets are secure and available when a disaster strikes. The cluster itself provides a high degree of application availability but does not prevent a user from deleti ng or corrupting a file or set of files. Backing up a cluster’s data will increase the overall level of data availability.
Compaq currently suggests the use of one of the following solutions:
The first solution uses two tape backup subsystems, one tape backup
subsystem att ached to each server node.
The second solution shares a S C SI tape backup subsystem between the
two server nodes.
Each solution has its limitations from bot h the har dware and software perspective. The limitations are due to the fact that tape backup software for use with Win dows NT has not been updat ed for clustering. As Windows NT clustering becomes more prevalent, tape backup vendors will update their software to become cluster-aware.
The lack of cluster-aware tape backup software presents the user with two problems:
First, there may be an inability to locate files when the cluster is in a
degraded state. For example, assume server node 1 owns a shared drive, G:. A tape backup is performed fr om server no de 1 and drive G: is backed up. At some point in the future, a need arises to restore some files to drive G:. However, drive G: is in a failover state and is currently owned by server node 2. An attempted restoration of the files from server node 1 may fail if the tape bac kup software is unable t o comprehend the shared characteristic of drive G:.
Second, if a failover or failback event occurs while a backup i s
executing, you may not be able to continue t he backup; you may be required to restart the backup from the beginning. For example, if you are backing up drive G: from server node 1 and a failover event moves drive G: to server node 2, the backup process will abort since drive G: is no longer accessible from server node 1. The backup process, if configured as a cluster group and i f the backu p software su pports a restart, can possibly be automatically restarted on server no de 2. Still, the restarted backup will start at the beginning; the data placed on tape by the inter rupted bac kup process o n server node 1 is lost.
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Managing Cluster Performance
As applications or resources transfer from one server to a n other, the performance of the clustered servers will likely change. The extent of the performanc e change depends greatly on how well equipped the other se rver node is to handle the increase in workload. This is especially obvious after a server failure, where all of the cluster resources may move to the other server.
You can use the Windows NT Performance Monitor to observe and track system performance. Some applications may also have their own internal performance measurement capabilities. Constant monitoring of each system’s performance in a cluster may identify a disparity in the workload being performed by each server . Adjust the distribution of the clust er applica t ions so that the overall cluster performance is maximized.
Dynamic load balancing is not available in the initial release of Microsoft’s Cluster Server. However, Cluster Server does offer the ability to manually load balanc e your server nodes. You can use information obt ained from Performance Monitor to determine whether either of the server nodes is operating at too high a performance level. Us e Cluster A dministrat or to fail over as many cluster groups as necessary to balance the load of each server node.
The timing of manuall y moving a cluster group to balanc e the load should depend strongly on what type of group needs to be moved and how many clients are using the group. File and print services are norma l ly not business-critical, nor do they sustain an extrem ely high utilization rate. For these reasons, file and print services are good candidates to move whenever load balancing needs to occur, even when the overall cluster utilizati o n is high.
However, some applica t ions, such as databases, should not be moved from one server to another duri ng peak processing periods. When a da tabase is m oved from one server to another, the data base must be s hut down and r estarted. During the time it takes the database to restart, users do not have access to the database. In these cases, moving a database group to anot her server should be performed during non peak hours.
Page 81
Index
A
access panel labels vii active/active 3-14, 3-16 active/passive 3-14, 3-16 add logical drive wizard 3-1 administrat ive tools 1-8, 1-9 applications
configuring 1-11 installing 1-11 setting up 1-11
arrays 3-1
mirrored 3-1 single device 3-1 striped 3-1
mirrored 3-1 parity 3-1
assisted integration path 1-2, 1-4,
1-6, 2-2, 2-4
B
boards, add-on xi bus width 3-1 6 buttons
add logical drive 3-8 configuration 4-3 CR3500 Configuration
Utility 3-7
details 3-8
help 1-3, 1-4, 1-6, 1-7, 2-2,
2-4
accessing 1-2, 1-4 large icons 3-8 list 3-8 recovery 4-3 small icons 3-8
C
cables, network 2-7 cache 3-27, 3-28
limit 3-14 memory size 3-18 options 3-24 tab 3-13 writeback 3-23
capacity 3-24
adding 3-21
cards
network 2-7 SCSI ID 1-4, 1-6, 1-7
cautions
configurations
restoring 3-28
saving 3-27 logical drives 3-27
CDs
Compaq SmartStart 2-1 Management vii
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2 Compaq ProLiant CL1850 Software User Guide
Microsoft Windows NT
Enterprise Edition 1-3, 1-5 SmartStart 1-1, 1-2 SmartStart and Support
Software vii Systems Reference Library vii
cluster
capabilities 1-11 configuring 2-5 creating 1-8, 2-8, 2-9 documentation 1-11 group
bringing online 1-11 configuring 1-11
setting up 1-11 interacting with 1-10 IP address 1- 10 name 1-8, 2-8 object 2-8 partition 2-9 pausing 2-5 resources 1- 11
configuring 1-11, 2-9
creating 2-9 testing 2-7 verifying 1-8, 2-7
Cluster Administrator See
Microsoft, Cluster Administrator
commands viii
accessing 3-6
Compaq
authorized reseller xi
telephone numbers x i Insight Agents 1-3, 1-5 Insight Manager 1-1
installation poster 1-1 Integration TechNotes 1-11 service hours x SmartStart 1-1, 1-4, 2-1
installation poster 1-1
manual installation 1-5 Survey Utility 4-3 System Tools 3-3, 3-4 System Tools Folder 1-7
Technical Phone Support
Center x
website x, xi, 1-12, 3-28
configuration
logical drive 3-2 Novell NetWare 2-1 procedures 3-2, 3-13 reconstructing 3-27 restoring 3-29 saving 3-27, 3-28 server node 1- 4 settings
caches 3-27 host ports 3-27 LUNs 3-27 restoring 3-27 saving 3-27
strip size 3-27 system 1-2 using files 3- 27 viewing 3- 27
connection
checking 1-10 CTRL-1 3-4 CTRL-2 3-4 network 3-15 online 3-3 SCSI 3-15 serial 3-5, 3-15, 3-29 status 2-7
console, HA Server 2-7 controllers
active 3-14 adding 3-13 configuration settin gs 3-27 configuring 1-3, 1-7, 3-1, 3-13 dual 3-5 errors 3-29 failed, replacing 3-24 icons 3-12 memory 3-18 mode 3-14 modifying properties 3-13 operatio nal 3-12 optional 3-2 reconfiguring 3-1
Page 83
Index 3
redundant 3-2, 3-13
installing 3-29 serial connection 3-3 serial number 3-15 setting up 2-3, 2-4 shared storage 1-6 single 3-14 status 3-12 unavailable 3-14 Wide Ultra2 SCSI 1-2, 1- 4,
1-6, 1-8, 2-3, 2- 4
writing data 3-26
CR3500 Configuration Utility 1-3,
1-5, 1-7, 2-3, 2- 4, 3-1
features 3-2 installing 1-6, 3-3, 3-4 running 3-3 , 3-4 warning me ssages 3-2 9
create rate 3-15
D
desktop 1-8 DHCP 1-10 Disk Administrator 1-3 documentation
cluster 1-11 Microsoft Cluster Server
Administrator 1-3, 1-7 MSCS 1-5 operating system 1-1, 2-1 technical 1-12
drivers 1-3, 1-5, 1-7, 1-8
information on xi
drives
adding 3-18 assigning letters 1-3 configuration settin gs 3-27 failed 3-9
managing 3-26
replacing 3-25 good 3-9 initializing 3-10
logical 1-3, 1-7, 2- 3, 2-4, 3- 8
adding 3-19 creating 3-1 defined 3-1 deleting 3-27 locating members 3-10 property sheets 3-10 RAID 0+1 3-26 RAID 1 3-26 RAID 4 3-26 RAID 5 3-26 window 3-10
parity
fixed 3-1 floating 3-1
physical 3-10
adding 3-18 information 3-11 setting as spare 3-26
target ID 3-19 quorum 1-3 reconstructing 3-10 reduced 3-10 selecting 2-9 shared stor age 1-3, 1-5, 1-10 spare 3-25
defining 3-26
managing 3-26
E
environments
cluster 1-11 controller properties 3-18 machine 4-4 redundant 3-25 single controller 3-24 tab 3-17
Error Log 1- 3, 1-4 error messages x errors
correctable 4-4 host bus
address parity 4-4
data parit y 4-4
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4 Compaq ProLiant CL1850 Software User Guide
PCI bus 4-4 uncorrect able 4-4 unrecoverable 4-4
event
messages
associated 4-4 log 4-4 table 4-4
severity levels
caution 4-1 critical 4-1 repaired 4- 1 status 4-1
type 4-4, 4-5
event list
IML 4-4 printing 4- 3 viewing 4- 2
F
failback
automatic 2-5 manual 2-5
failover 1-9, 2-8
automatic 2-5 Lotus Domino Server 1-12 manual 1-10, 2-5 mode 3-14, 3-16 resource 1- 12
using Orac l e 1-12 FailSafe, Oracle 1-12 failure, clearing 3-26 fans, monitoring 3-17 fault tolerance 2-9
determining 3-2
method 3-2 features
configuration utility
main wind ow 3-6 online co nnection 3-3 serial cable connection 3-3 SmartStart CD 3-3
file names viii files, configuration 3- 27
firmware
updating 3-28 firmware revision 3-15 Flash ROM xi
G
getting help x graphical user interface 3-1 groups
deleting members 3-27
device 3-26
predefined 1-9
H
HA Server 2-5, 2-7. See also
Novell, High Availability Server
documentation 2-8
failover 2-8 hardware
add-on xi
cluster 1-11
configuration 3-27
configuration and installation
poster 1-1, 2-1 configuring 1-2, 1-4, 1-6, 1-7 installing 1-2, 2-2 modification 1-2, 1-4, 1-6 modifying 1-8 review 1-2 , 1-4, 1-6, 1-8 settings 1-2, 2-2, 2-4 third-par ty xi
help
additional sources x Compaq
authorized resellers xi
website xi menu 3-7 online 1-2, 1-3, 1-4, 1-6, 1-7,
2-2, 2-4, 3-2, 3- 7, 3-1 7,
3-29 technical support x telephone numbers x toolbar 3-2
high availability 3-14, 3-16
Page 85
Index 5
high performance 3-14 http://www.compaq.com x, xi, 1-12
I
I/O
activity 3-14 channel mode 3-16 host 3-16 response 3-14
icons
add logical drive 3-8 controllers 3-12 detail button 3-8 failed drive 3-26 JBOD 3-9 large 3-8 list button 3-8 logical drive 3-10 logical drive state 3-9, 3-10 physical drive 3-10, 3-26 RAID 0 3-9 RAID 0+1 3-9 RAID 1 3-9 RAID 4 3-9 RAID 5 3-9 small 3-8 status 3-12 symbols on equipment ix tool bar 3-8 using 3-7
warning 3-17 IIS 1-11 IMD 4-2 IML
defined 4-1
event list 4-4
printing from Insight
Manager 4-2 requirements 4-1 severity levels 4-1 viewing
from Insight Manager 4-2 log 4-2 using Survey Utility 4-3
information
capacity 3-10 name 3-10 RAID level 3-10 setup 1-11 sources 1-11 state 3-10 storing 1-3 technical vii
installation
final screen 2-9 HA Server 2-5 hardware 2-2 manual 1-5 Novell Cluster Services 2-8 operating system 2-2 overview 2- 2 poster 2-1 software 2-2
Integrated Management
Display See IMD
Integrated Management Log See
IML
IP addresses 1-8, 1-9, 1-10, 2-9
J
JBOD 3-1
K
KVM switch 1-4, 1-7, 2-3
L
labels, access panel vii languages, selecting 1-2 logical drives 1-7
adding 3-19, 3-25
capacity 3-21 attributes 3-10 creating 3-1, 3-18 defined 3-1 deleting 3-27 display 3-8 icons 3-8, 3-9
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6 Compaq ProLiant CL1850 Software User Guide
increasing capacity 3-18 locating members 3-10 name 3-10 reconstructing 3-25 reduced state 3-25 setting up 2-3, 2-4 state 3-10 status 3-9 storage available 3-20 strip size 3-22 types 3-9 window 3-9, 3-10
wizard 3-1 Logical Unit Number See LUN Lotus Domino Server 1-12 LUN 3-23, 3-27, 3-28
M
management
CD vii
Insight Manager 4-2
tool 4-2 manual configuration 1-6 manual configuration path 1-7 manual installation 1-5, 1-6 memory
cache 3-18
main 4-4
size 3-18 menu bar 3- 7 menus
accessing 3-6
file 3-7
help 3-7
shortcut 3-7
storage 3-7 , 3-26
view 3-7 messages
error 3-2, 3-29
warning 3-2, 3-29
Microsoft
Cluster Administrator 1-8,
1-9, 1-10
Cluster Server 3-28
Administrator 1-3, 1-5
administrator’s guide 1-1, 1-11 Disk Administrator 1-3, 1-7 Enterprise Edition
Installer 1-3, 1-5, 1-7 file service 1-11 Internet Information
Server 1-11 Notepad 4-3 NTFS 1-3, 1-7 print service 1-11 resource failover using
MSCS 1-12 service failover 1-11
using MSCS 1-11 SQL Server 1-12 Windows NT
administrator’s guide 1-1
configuration 1-1
Explorer 3-3
installation 1-3
logging in 1- 3
system setup 1-1
MSCS 1-1, 1- 7
administrator 1-3, 1-5, 1-7 Internet Information
Server 1-11
N
names
cluster 1-9 directory viii drive viii server node 1- 9
NCS See Novell, Cluster Services
Page 87
Index 7
network
cable 2-8 card 2-7 client
failover 1-10
connection type
SCSI 3-15 serial 3-15
machine 1-10 nodes See server nodes Novell
Cluster Services 2-8, 2-9
documentation 2-5
High Availability Server 2-1
NetWare
4.2 2-1, 2-5 5 2-1 configuration 2-1 link disconnect 2-7 setup 2-1 testing 2-7 volumes 2-9
NTFS 1-3
O
online co nnection 3-3 operating system 3-14
documentation 1-1, 2-1
installing 2-2
revision level xi
selecting 1-2, 1-4, 1-6, 1-7
shutdown 4-5
software rights 1-2
type xi options view 3-8 Oracle
FailSafe 1-12
service failover 1-12
using MSCS 1-12
P
partition 2-9 physical drives
available 3-12, 3-20 failed 3-12 good 3-12 recognizing 3-18 reconstructing 3-12 spare 3-12
states 3-12 PING command 1-10 ports
COM1 3-5
COM2 3-5
CTRL-1 3-4
CTRL-2 3-4
host 3-22, 3-27, 3-28 posters
Hardware Configuration and
Installation 1-1, 2-1
Insight Manager
Installation 1-1, 2-1
SmartStart Installation 1-1,
2-1
power
monitori ng 3-17
supplies
failure 4-5 inserted 4-5
removed 4- 5 preconfiguration checks 1-2, 2-2 product
information on xi model
names x
numbers x
numbers
model x
serial x property sheets 3-10
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8 Compaq ProLiant CL1850 Software User Guide
R
RAID
0 3-1 0+1 3-1, 3-26 1 3-1, 3-26 4 3-1, 3-26 5 3-1, 3-26 cache options 3-24 capacity 3-24 integrity 3-26 level 3-1, 3-2, 3-24
selecting 3-19 member ph ysical drives 3-24 requirements 3-26 sets 3-27, 3-28
rebuild rate 3-14 reconstruction 3-25 registration number x resources
accessing 1-10 cluster 1-9 configuring 2-9 creating 2-9 failover 1-12 online 1-10 predefined 1-9 templates 2-9
RJ-45 receptacle ix
S
screens
add new physical drive 3-19 Cluster Administrator 1-10 configuration 1-3, 1-5 confirm file replace 1-3, 1-5 connection 3-3, 3-5 controller properties 3-13 DOS 1-10 final installation 2-9 help 3-2 initial splash 2-8 installation 2-8 logical drive 3-6, 3-8 menu bar 3- 6
physical drive 3-6, 3-11 product selection 1-3 , 1-4,
2-3, 2-4 refreshing 1-10 select language 1-2, 1-4, 1-6,
1-7, 2-2, 2-3 status bar 3-2 tool bar 3-6 Windows NT installation 1-5
SCSI
connection 3-3 ID 1-2, 1-4, 1-6, 1-7, 1- 8, 2-3,
2-4 transfer rate 3-17 Wide Ultra2 controller 1-2,
1-4, 1-8, 2-3, 2- 4
serial numbers x, 3-15 server node s
adding to cluster 2-9 booting 1-4, 1-6, 1-7, 2-2, 2-3 configuring 1-2, 1-4, 1-7, 2-2,
2-3 failover 1-9 hardware, configuring 1-2 name 1-8 powering off 1-8 powering on 1-8 SCSI ID 1-2 shutting down 1-8 software rights 1-2
Service Pack 3 1- 3, 1-5 SETUP.EXE 3-3, 3-4 shared storage
applying power 1-6, 2-2 configuring 1-6 connecting 3-5 connection 3-4
serial 3-4 controllers 1-6 drives 1-1 0 physical drives 3-18 powering down 3-28 powering off 1-8 powering on 1-8, 3-29 serial connection 3-3
Page 89
Index 9
SmartStart
CD vii manual installation 1-5
SmartStart and Support Software
CD 1-2
software
applications 2-2 cluster 1-5 installing 1-2, 2-2
NCS 2-8
Novell
High Availability 2-5 revision 3-15 rights 1-2, 2-2 third-par ty xi
spare 3-25 spares 3-26
activating 3-26 capacity 3-26 defining 3-26 managing 3-26 status 3-26
stand-alone 3-14 storage subsystem 3-8 storage, amount available 3-20 strip size 3-22, 3-27, 3-28 symbols in text ix symbols on equipment ix system
booting 1-2, 1-4, 1-6, 1-7, 2-2 ,
2-3 configuring 1-1, 2- 2 message 3-27 name 3-14 Novell NetWare
configuration 2-1
setup 2-1 rebooting 1-3, 1-4, 1-5 shared disk 2- 9 Windows NT 3-3
System Conf iguratio n Utility 1-2,
1-4, 1-5, 1-6, 1- 7
Systems Reference Library CD vii
T
tables
controller status 3-12 event messages 4-4 logical drive
status 3-9 logical drive types 3-9 physical dr ive states 3- 12 shared storage area
connection 3-4
storage window tool bar
icons 3-8
tabs
cache 3-13 environment 3-13 general 3-1 3, 3-14 host ports 3-13
TechNotes 1-11, 1-12 temperature
monitori ng 3-17
testing
client failover 1-10 cluster creation 2-7
text
conventions viii
tools
administrative 1-8, 1-9 management 4-2
U
utilities
CR3500 2-3, 2-4 CR3500 Co nfiguration 1-3,
1-5, 1-7, 2-3, 2- 4, 3-1
installing 3-3, 3-4
running 3-3 Survey 4-3 System Conf iguratio n 1-2,
1-4, 1-5, 1-6, 1- 7
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10 Compaq ProLiant CL1850 Software User Guide
V
verifying
client failover 1-10 cluster creation 2-7 direct links 2-7 NetWare 2-7
volumes
creating 1-3 formatting 1-3 mounting 2-5 NetWare 2-9
W
warnings
electrical shock x website 1-12
Compaq x, xi Windows NT
installing 1-4
logging on 1-5 WINS 1-10 wizard, add logical drive 3-1 writeback cache 3-23 www.compaq.com x, xi
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