ProLiant 6400R
Setup and Installation Guide
Second Edition (April 2000)
Part Number 388776-002
Compaq Computer Corporation
Notice
© 2000 Compaq Computer Corporation.
Compaq, Compaq Insight Manager, ProLiant, ROMPaq, QVision, SmartStart, and Compaq logo
Reg i ster ed U.S. Patent and Trademar k O ffice.
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Information Technologies Group, L.P.
Microsoft, MS-DOS, Windows, Windows NT, and Windows 2000 are registered trademarks of
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Other produc t na me s mentioned here in m ay be trad emarks and/o r regi st er ed tr ademarks of their
respective owners.
Compaq Computer Cor p orati o n shall not be liable for technical or editorial error s or omissions
contained herein. The information in this publication is subject to change without notice.
The information in this publication is subject to change without notice and is provided “AS IS”
WITHOUT WARRANTY OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF
THIS INFORMATION REMAINS WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE
LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR
OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR
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accompanying such products. Nothing herein should be contrued as constituting a further or additional
warranty.
Compaq ProLiant 6400R Setup and Installation Guide
Second Edition (April 2000)
Part Number 388776-002
Contents
About This Guide
Text Conventions........................................................................................................ix
Symbols in Text...........................................................................................................x
Symbols on Equipment................................................................................................x
Rack Stability ............................................................................................................xii
Getting Help ..............................................................................................................xii
Compaq Technical Support ................................................................................xii
Compaq Website............................................................................................... xiii
Compaq Authorized Reseller............................................................................ xiii
Chapter 1
Server Features
System Board Features ............................................................................................ 1-2
Processors and Processor Power Modules........................................................ 1-2
Cache Memory and System Architecture ......................................................... 1-2
Expansion Slots ................................................................................................ 1-3
PCI Hot Plug..................................................................................................... 1-3
System Fans...................................................................................................... 1-3
Internal Drive Bays........................................................................................... 1-4
Power Supplies ................................................................................................. 1-4
Memory Board Features .......................................................................................... 1-5
Peripheral Board Features........................................................................................ 1-5
SCSI.................................................................................................................. 1-5
Video ................................................................................................................ 1-6
ROM................................................................................................................. 1-6
Supported External Interfaces........................................................................... 1-6
Network Interface Controller Board Features.......................................................... 1-6
Network Interface Controller............................................................................ 1-6
NIC Software Features ..................................................................................... 1-7
High-Availability Features ...................................................................................... 1-7
iv Compaq ProLiant 6400R Setup and Installation Guide
Server Features
continued
Server Management Features and Configuration Tools........................................... 1-7
Compaq SmartStart........................................................................................... 1-7
Compaq System Configuration Utility ............................................................. 1-8
Compaq Operating System Utilities ................................................................. 1-8
Compaq Integrated Management Log............................................................... 1-8
Compaq Insight Manager.................................................................................. 1-9
Compaq Integrated Remote Console ................................................................1-9
Compaq Survey Utility ..................................................................................... 1-9
Automatic Server Recovery-2......................................................................... 1-10
Diagnostics Tools................................................................................................... 1-10
Supported Drive Configurations ............................................................................ 1-10
Maximum SCSI Configuration....................................................................... 1-10
Maximum Fibre Channel Configuration......................................................... 1-11
Security Features.................................................................................................... 1-11
Software Security............................................................................................ 1-11
Hardware Security .......................................................................................... 1-11
Major Hardware Options ....................................................................................... 1-12
Front Panel Components........................................................................................ 1-13
Rear Panel Components......................................................................................... 1-14
Routine Maintenance ............................................................................................. 1-15
Warranty ................................................................................................................ 1-15
Server Registration................................................................................................. 1-15
Chapter 2
Rack-Mountable Server Installation
Installation Choices.................................................................................................. 2-1
Using the Compaq Optional Installation Service.............................................. 2-1
Using the Procedures in this Chapter................................................................ 2-1
Preparing the Server................................................................................................. 2-4
Optimum Environment ..................................................................................... 2-4
Unpacking the Server........................................................................................ 2-7
Rack Warnings and Precautions ....................................................................... 2-7
Server Warnings and Precautions ..................................................................... 2-7
Locating Materials ............................................................................................ 2-8
Preparing the Rack Mounting Brackets and Slide Rail Assemblies....................... 2-11
Attaching the Bracket Rail to the Rack Mounting Bracket............................. 2-12
Attaching the Rack Mounting Bracket Assembly to the Rack........................ 2-14
Attaching the Rack Mounting Bracket Assembly to the Rack........................ 2-16
Attaching Handles to the Server ..................................................................... 2-18
Installing the Server into the Rack......................................................................... 2-18
Attaching the Cable Management Arm Bracket and Cable Management
Arm................................................................................................................. 2-20
Cabling the Server.................................................................................................. 2-23
Contents v
Rack-Mountable Server Installation
continued
Powering Up the Server......................................................................................... 2-24
Powering Down the Server.................................................................................... 2-25
Chapter 3
Installing Hardware Options
Non-Hot-Plug Area Access ..................................................................................... 3-2
Accessing and Installing Processors................................................................. 3-2
Accessing the System Board Components ....................................................... 3-9
Accessing the Memory Expansion Board....................................................... 3-11
Accessing the Peripheral Board Components................................................. 3-16
Removing the Peripheral Board...................................................................... 3-17
Hot-Plug Areas ...................................................................................................... 3-18
Accessing PCI Hot Plug Expansion Slots....................................................... 3-18
Accessing Hot-Plug SCSI Hard Drives .......................................................... 3-24
Removing Hot-Plug Hard Drives ................................................................... 3-26
Hot-Plug Power Supplies................................................................................ 3-27
Hot-Plug Fans................................................................................................. 3-29
Chapter 4
Integrated Management Log
Multiple Ways of Viewing the Log ......................................................................... 4-1
Compaq Insight Manager......................................................................................... 4-2
Viewing the Event List..................................................................................... 4-2
Printing the Event List...................................................................................... 4-2
Compaq Survey Utility............................................................................................ 4-3
Chapter 5
PCI Hot Plug Technology
PCI Hot Plug System............................................................................................... 5-2
PCI Hot Plug Application........................................................................................ 5-2
PCI Hot Plug Feature............................................................................................... 5-3
PCI Hot Plug Button................................................................................................ 5-3
PCI Hot Plug LED Indicators .................................................................................. 5-3
PCI Hot Plug Application Support .......................................................................... 5-5
Novell intraNetWare Configuration Manager Console ........................................... 5-6
Navigating the NCMCON Menus .................................................................... 5-6
Performing Hot-Plug Actions........................................................................... 5-6
PCI Hot Plug Utility for Microsoft Windows NT.................................................... 5-9
Performing Hot-Plug Actions........................................................................... 5-9
Compaq PCI Hot Plug Utility Messages ........................................................ 5-10
vi Compaq ProLiant 6400R Setup and Installation Guide
Chapter 6
Cabling Guidelines
Network Interface Controller (NIC)......................................................................... 6-1
Connecting the Network Cables .......................................................................6-1
External Cabling ...................................................................................................... 6-2
SCSI Cabling ........................................................................................................... 6-3
SCSI Buses .......................................................................................................6-3
Determining Cabling Needs..................................................................................... 6-4
Internal Cabling with Integrated Controller or Additional SCSI Adapter................ 6-5
SCSI Cabling ........................................................................................................... 6-6
PCI Hot Plug Cabling .............................................................................................. 6-6
IDE Media Cabling.................................................................................................. 6-6
Power Cabling.......................................................................................................... 6-6
Securing the Power Cord ......................................................................................... 6-7
Chapter 7
Server Configuration and Utilities
Compaq SmartStart.................................................................................................. 7-1
Installing the SmartStart and Support Software CD ......................................... 7-2
Opening the Internal CD-ROM Tray Manually................................................ 7-2
Compaq System Configuration Utility..................................................................... 7-3
Installing an Operating System......................................................................... 7-3
SMP Operating System Support ....................................................................... 7-4
Diagnostics and Other Utilities ......................................................................... 7-4
Prefailure Warranty.................................................................................................. 7-5
Compaq Insight Manager Alert......................................................................... 7-5
Loading Compaq Device Drivers............................................................................. 7-5
Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice........................................................ A-1
Class A Equipment .......................................................................................... A-2
Class B Equipment........................................................................................... A-2
Declaration of Conformity for Products Marked with the FCC Logo -
United States Only ........................................................................................... A-3
Modifications................................................................................................... A-3
Cables .............................................................................................................. A-3
Canadian Notice (Avis Canadien)........................................................................... A-4
Class A Equipment .......................................................................................... A-4
Class B Equipment........................................................................................... A-4
European Union Notice........................................................................................... A-4
Japanese Notice....................................................................................................... A-5
Taiwanese Notice.................................................................................................... A-5
Contents vii
Regulatory Compliance Notices
continued
Laser Devices...........................................................................................................A-6
Laser Safety Warnings......................................................................................A-6
Compliance with CDRH Regulations...............................................................A-6
Compliance with International Regulations......................................................A-6
Laser Product Label..........................................................................................A-7
Laser Information .............................................................................................A-7
Battery Replacement Notice....................................................................................A-7
Appendix B
Electrostatic Discharge
Grounding Methods.................................................................................................B-2
Appendix C
Switch Settings
Maintenance Configuration Switch Functions (SW1).............................................C-1
Core Frequency Switch (SW2 and SW3) ................................................................C-2
Appendix D
LED Indicators
Front Panel LED Indicators .....................................................................................D-1
System Board Interlock LED Indicators..................................................................D-2
Power Supply LED Indicators .................................................................................D-4
PCI Hot Plug LED Indicators ..................................................................................D-4
Hot-Plug SCSI Hard Drives.....................................................................................D-8
Hot-Plug Fan LED Indicators..................................................................................D-9
Locating Hot-Plug Fan LED Indicators............................................................D-9
Front Panel Fan LED Indicators.....................................................................D-10
Hot-Plug Fan LED Status...............................................................................D-10
Index
About This Guide
This guide is designed to be used as step-by-step instructions for installation
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys Keys appear in boldface. A plus sign (+) between
two keys indicates that they should be pressed
simultaneously.
USER INPUT User input appears in a different typeface and in
uppercase.
FILENAMES File names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
These elements appear in initial capital letters.
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
These elements appear in uppercase.
Type When you are instructed to type information, type
the information without pressing the Enter key.
Enter When you are instructed to enter information, type
the information and then press the Enter key.
x Compaq ProLiant 6400R Setup and Installation Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These symbols may be located on equipment in areas where hazardous
conditions may exist.
This symbol in conjunction with any of the following symbols indicates the
presence of a potential hazard. The potential for injury exists if warnings are
not observed. Consult your documentation for specific details.
This symbol indicates the presence of hazardous energy circuits or electric
shock hazards. Refer all servicing to qualified personnel.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure. Refer all maintenance, upgrades, and servicing to
qualified personnel.
This symbol indicates the presence of electric shock hazards. The area
contains no user or field serviceable parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric shock hazards, do not
open this enclosure.
About This Guide xi
This symbol on an RJ-45 receptacle indicates a Network Interface
Connection.
WARNING: To reduce the risk of electric shock, fire, or damage to the
equipment, do not plug telephone or telecommunications connectors into this
receptacle.
This symbol indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow the
surface to cool before touching.
These symbols on power supplies or systems indicate the
equipment is supplied by multiple sources of power.
WARNING: To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect power from
the system.
34 kg
75 lb
This symbol indicates that the component exceeds the recommended weight
for one individual to handle safely.
WARNING: To reduce the risk of personal injury or damage to the equipment,
observe local occupational health and safety requirements and guidelines for
manual material handling.
xii Compaq ProLiant 6400R Setup and Installation Guide
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jacks are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single rack
installations.
■ The racks are coupled together in multiple rack installations.
■ Only one component is extended at a time. A rack may become unstable if
more than one component is extended for any reason.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long you own the product. A technical support specialist will help you
diagnose the problem or guide you to the next step in the warranty process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
1
. This service is available 24 hours a day, 7 days a week.
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for worldwide Technical Support Centers are
listed on the Compaq website. Access the Compaq website:
http://www.compaq.com
1
For continuous quality improvement, calls may be recorded or monitored.
About This Guide xiii
Be sure to have the following information available before you call Compaq:
■ Technical support registration number (if applicable)
■ Product serial numbers
■ Product model names and numbers
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating system type and revision level
■ Detailed, specific questions
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website:
http://www.compaq.com
Compaq Authorized Reseller
For the name of your nearest Compaq authorized reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
■ Elsewhere, see the Compaq website for locations and telephone
numbers.
Chapter 1
Server Features
The Compaq ProLiant™ 6400R server delivers maximum four-way
computing power that best fits space-constrained data center. The innovative
rack server includes the latest technology in a modular, space-saving 4U
(7-inch) design to provide maximum performance for demanding applications,
while conserving valuable rack space and enhancing serviceability to reduce
the demand on your IT resources.
Performance is maximized with up to four next generation processors, up to
4-GB, 50-ns EDO, Error Checking and Correcting (ECC) memory, 64-bit PCI,
Dual 10/100 Autosensing Ethernet Network Interface Controller (NIC)
upgradeable to a gigabyte, and support for 10,000-rpm Wide Ultra2 SCSI
hard drives.
High-availability features include PCI Hot Plug slots, optional redundant hot-
plug power supplies, hot-plug redundant system fans, hot-plug hard drives,
ECC memory, optional redundant Processor Power Modules, redundant NICs,
optional Compaq SMART array controllers, and Automatic Server Recovery-2
(ASR-2).
Server management and configuration tools important to high-availability
include: Compaq SmartStart, Compaq Insight Manager, Compaq Remote
Insight, Integrated Remote Console (IRC), Compaq Survey Utility, ASR-2,
and Prefailure Warranty on hard drives, processors, and memory.
1-2 Compaq ProLiant 6400R Setup and Installation Guide
Serviceability features include tool-less internal design for easy access to all
internal components, a modular system board design reduces service and
maintenance time, and component commonality with other ProLiant 6400R
servers reduces spare part inventory costs.
This chapter provides an overview of the Compaq ProLiant 6400R server and
its standard features that, unless otherwise noted, include the following:
system board features, memory board features, peripheral board features, highavailability features, server management features, and configuration tools.
Figure 1-1. Compaq ProLiant 6400R server
System Board Features
Processors and Processor Power Modules
■ Supports up to four processors with corresponding PPMs:
G Heat sinks attached to the processor
G One PPM per processor
G Optional redundant PPMs
Cache Memory and System Architecture
■ Full-speed secondary (L2) cache integrated into the processors
■ 82450NX chipset running at a 100-MHz bus speed
■ Dual Peer 64-bit PCI buses
Server Features 1-3
Expansion Slots
There are six total I/O expansion slots.
■ Five 64-bit PCI Hot Plug slots:
G Pre-installed Compaq NC Fast Ethernet Dual 10/100 Network
Interface Controller (upgradeable to a gigabyte)
G Four available slots
■ One shared 64-bit PCI/ISA slot is available.
NOTE: The ISA slot is for modem use only.
PCI Hot Plug
PCI Hot Plug provides the ability to remove and replace, upgrade, and add PCI
expansion boards without powering down the server. Any PCI board can be
placed in a PCI Hot Plug slot. PCI Hot Plug device drivers and operating
system support, however, are required in order to enable the PCI Hot Plug.
A next-generation PCI Hot Plug button allows PCI Hot Plug access directly at
each PCI slot, providing PCI Hot Plug control directly at the server without
requiring, but still compatible with, the PCI Hot Plug utility software.
For more information about the PCI Hot Plug, see the Documentation CD and
the Systems Reference CD, included in the Reference Information pack.
System Fans
The Compaq ProLiant 6400R server includes hot-plug, redundant fans that
provide high-level thermal protection throughout your entire system. All fans
run at all times. The system can cool with only two CPU fans running. Hot-
plug redundant fans protect the server from overheating and possible system
interruption. A failed fan generates a system alert. The system prompts you to
replace the failed fan and enables the hot-plug secondary or redundant CPU
fan to take over automatically.
1-4 Compaq ProLiant 6400R Setup and Installation Guide
Internal Drive Bays
Internal 1-Inch Wide Ultra2 SCSI
Hot-Plug Drive Bays
The Compaq ProLiant 6400R server supports one SCSI hard-drive cage that
can be configured with up to four 1-inch standard hot-plug Wide Ultra2 SCSI
hard drives. Drives can be of any storage capacity but must be mounted on
Compaq hot-plug drive trays.
Internal Removable Media Drive Bays
■ Pre-installed high speed, low profile IDE CD-ROM drive
■ Pre-installed 1.44-MB 3.5-inch diskette drive
Power Supplies
■ One hot-plug power supply (450 W at 220/110 V), standard
■ Redundant hot-plug power supplies provide load balancing, an
additional level of availability (optional)
Hot-Plug Power Supply Advanced Features
■ Auto Line Sensing capability. No switch is needed to select the
appropriate line voltage.
■ Power Down Manager
These utilities are provided on the Compaq Support Software for Microsoft
Windows NT 4.0 diskettes (NTSSD). For more detailed information, see the
NTREADME.HLP file on Diskette 1. Future operating system support is
planned for later release.
System Power Supplies Management Guidelines
Use the following guidelines when evaluating these tradeoffs.
NOTE: The following guidelines are general. Use the Power Supply Viewer Utility and
option documents to obtain the most accurate power capacity and assessment of power
margin.
Server Features 1-5
■
Comparing memory and 3.3-V powered PCI Expansion Board power.
Each additional 512 MB draws approximately as much current as one to
two PCI boards.
■ Comparing hard drive and 5-V powered PCI Expansion Board Power.
One PCI card draws as much current as two to five hard drives.
■ In general, PCI array controllers draw more current than PCI NICs.
Memory Board Features
■ ECC memory with single-bit error correction and detection down to a
single dual inline memory module (DIMM), and multibit error detection
down to the memory bank
■ 50-ns EDO buffered DIMMs standard
G Supports EDO-buffered, 60-ns DIMMS
■ Expandable to 4-GB (16 x 256-MB DIMMs)
G 16-, 32-, 64-, 128-, 256-MB, and 4- or 8-K refreshed DIMMs
installed in sets of four (bank)
G Supports up to four memory banks, with each consisting of four
DIMMs. One bank is installed or removed at a time. Each DIMM of
a given bank must be of the same size, type, and speed. However, to
maintain 50-ns timing support, all four banks must contain only 50ns DIMMs. If mixed with slower (for example, 60-ns) DIMMs, the
memory speed is reduced to the slowest DIMMs.
■ Configuring your memory to take advantage of Address Bit Permuting
can enhance performance. See Chapter 3.
Peripheral Board Features
SCSI
■ Dual-Channel Wide-Ultra SCSI-3 Controller
1-6 Compaq ProLiant 6400R Setup and Installation Guide
Video
■ Integrated PCI Video Controller provides maximum resolution of
1280x1024, 256 color, noninterlaced
■ 2-MB video SGRAM standard
■ Supports SVGA, VGA, and EGA graphics resolution
ROM
■ Software upgradeable firmware including diagnostics
■ ROMPaq utility used to upgrade ROM
Supported External Interfaces
■ External SCSI
■ Serial
■ Video
■ Parallel
■ Keyboard
■ Mouse
NOTE: A keyboard and mouse do not ship with the rack server.
Network Interface Controller Board
Features
For detailed information, see the NIC user documents, or the SmartStart CD.
Network Interface Controller
The NIC is a Compaq NC3131 Fast Ethernet 64-bit Dual-port 10/100
Controller in a PCI slot. Features of the controller include two RJ-45
connectors for 10BaseT or 100 TX Ethernet, PCI Hot Plug support, Adapter
Fault Tolerance (AFT), Adaptive Load Balancing (ALB), and Fast
Etherchannel support. The NIC supports full duplex Ethernet for up to a 20- or
200 Mb/s aggregate bandwidth per port. The NIC also supports the optional
Server Features 1-7
NC6132 Gigabit Ethernet expansion module for an industry-standard upgrade
to Gigabit Ethernet.
NIC Software Features
■ Redundant NIC software supports a redundant NIC configuration and
may be used with one dual-port, two dual-port, or two single-port NICs.
■ Fast Etherchannel
■ Load balancing
High-Availability Features
The high-availability features supported in the ProLiant 6400R server include
hot-plug SCSI hard drive, optional redundant hot-plug power supplies, five
64-bit PCI Hot Plug I/O slots, hot-plug redundant fans, redundant NIC
support, ECC memory, ASR-2, optional redundant PPMs, optional SCSI
controllers, and optional Compaq Smart Array Controller.
Server Management Features and important aspects of high availability are
discussed in the next section. The Server Management Features and
Configuration Tools section includes Compaq SmartStart, Compaq Insight
Manager, Compaq Remote Insight, Compaq Integrated Remote Console, and
Compaq Survey Utility.
Server Management Features and
Configuration Tools
Compaq offers an extensive set of management features and optional tools to
support effective server management and configuration. These features include
Compaq SmartStart and Support Software CD, Compaq System Configuration
Utility, Compaq Operating System Utilities, Compaq Integrated Management
Log, Compaq Insight Manager, Compaq Integrated Remote Console, Compaq
Survey Utility, and Automatic Server Recovery-2.
Compaq SmartStart
SmartStart, which is on the SmartStart and Support Software CD, is the
intelligent way to configure your Compaq server with Microsoft, Novell, and
SCO system software.
1-8 Compaq ProLiant 6400R Setup and Installation Guide
SmartStart uses a step-by-step process to configure the server and to load the
system software, thereby achieving a well-integrated server that ensures
maximum dependability and supportability. The SmartStart and Support
Software CD also holds the Compaq System Configuration Utility.
For information regarding SmartStart, see the Server Setup and Management
pack included in the shipping box.
Compaq System Configuration Utility
The Compaq System Configuration Utility performs a wide range of
configuration tasks. The utility configures I/O expansion boards automatically,
provides switch and jumper settings, and resolves resource conflicts in areas
such as memory, port addresses, and interrupts (IRQs). The utility manages the
installation of memory, processor upgrades, and mass storage devices such as
hard drives and tape drives. The utility stores configuration information in
nonvolatile memory, and assists in the running of software and firmware
diagnostic tools such as INSPECT, Diagnostics (DIAGS), Drive Array
Advanced Diagnostics (DAAD), ROMPaq, and ASR-2.
The first time the server is configured, the SmartStart program automatically
creates a system partition and installs the configuration utility and other
Compaq utilities in the partition.
Compaq Operating System Utilities
Compaq servers running Microsoft Windows NT take advantage of several
utilities that provide detailed information and offer special capabilities. The
utilities include Compaq PCI Hot Plug utility, Compaq Advanced Network
Control utility, Compaq Integrated Management Log Viewer, Power Down
Manager, and Compaq Integrated Management Log utility.
The utilities are provided on the Compaq Support Software for Microsoft
Windows NT 4.0 diskettes (NTSSD). For more detailed information, see the
Systems Reference Library and the NTREADME.HLP file on Diskette 1.
Future operating system support is planned for later release.
Compaq Integrated Management Log
The Compaq Integrated Management Log records events and stores them in an
easily viewable form. The IML records hundreds of events and then marks
each event with a time stamp. For more information regarding the IML, see
Chapter 4, “Integrated Management Log.”
Server Features 1-9
Compaq Insight Manager
Compaq Insight Manager is a system management tool delivering fault,
performance, and configuration management for Compaq servers and clients.
Insight Manager has Insight Manager software, which runs on the
management console, and Insight Manager agents (operating system-specific),
which run on the server or managed desktop client.
Compaq Insight Manager features an easy-to-use graphical interface and
includes online documentation and context-sensitive help. Key features
include forwarding server alert fault conditions, monitoring fault conditions
and server performance, controlling server security and configuration,
remotely controlling servers, and initiating rapid recovery services.
For information about Compaq Insight Manager, see the Server Setup and
Management pack shipped with your server.
Compaq Integrated Remote Console
When the Compaq ProLiant 6400R server is equipped with an optional
supported modem, you can perform a wide range of configuration tasks using
the Compaq Integrated Remote Console (IRC), a hardware-based remote
console solution for enhanced out-of-band remote server manageability. The
IRC operates the system-independent remote server reboot, reset and failure
sequence replay, and out-of-band communication.
The Compaq ProLiant 6400R server includes one ISA modem slot that can be
used for the IRC. The IRC requires a modem for out-of-band communications.
For information about the Integrated Remote Console, see the Compaq
Integrated Remote Console User Guide.
NOTE: An internal modem is required for the function if the primary serial port is used for
another purpose (Remote Server Recovery option).
Compaq Survey Utility
The Compaq Survey Utility is a serviceability tool available for Windows NT
and Novell NetWare that delivers online configuration capture and comparison
to maximize server availability. It is available on the Compaq Management
CD in the SmartStart package or on the Compaq website at www.compaq.com.
See the Compaq Management CD for information on installing and running
the Survey Utility.
1-10 Compaq ProLiant 6400R Setup and Installation Guide
After you have run the Survey Utility, you can view the Integrated
Management Log by loading the output of the utility (typically called
survey.txt) into a text viewer such as Microsoft Notepad. The event list
follows the system slot information. After you have opened the text file, you
can print it using the print feature of the viewer. For more information on the
list of events, see the Compaq Servers Troubleshooting Guide.
Automatic Server Recovery-2
If there is a critical system failure, ASR-2 enables you to restart the server and
page a designated system administrator. For more information, see the Server
Reference Guide on the Documentation CD.
Diagnostics Tools
Some of the Compaq software and firmware diagnostics tools include PowerOn Self-Test (POST), Diagnostics (DIAGS), ROMPaq utilities to upgrade
flash ROMs, and Drive Array Advanced Diagnostics (DAAD).
For information regarding Compaq diagnostic tools, see the Documentation
CD included in the Reference Information pack of the shipping box.
Supported Drive Configurations
Standard server configurations can include as many as five Smart Array 3200
Controllers, depending on the installed network operating system. Each Smart
Array 3200 Controller can support two Compaq ProLiant 6400R Storage
Systems or one Compaq ProLiant 6400R Storage System and the internal hotplug hard drives.
Maximum SCSI Configuration
A maximum practical SCSI configuration optimizing performance and storage
could include one network interface controller (NIC), an internal Dual
Channel Wide-Ultra SCSI-3 Controller, five Smart Array 3200 controllers, 10
Compaq ProLiant 6400R Storage System/UE units, and 18.2-GB drives.
This configuration would yield a total storage capacity of 1.6 TB (1601 GB).
Server Features 1-11
Maximum Fibre Channel Configuration
A maximum Fibre Channel configuration optimizing performance and storage
could include one NIC, five Fibre Channel Host Controllers, five 12-port Fibre
Channel Storage Hubs, 55 Fibre Channel Arrays, and 440 18.2-GB drives
(eight drives per array).
This configuration yields a total external storage capacity of 8 TB (8008 GB).
Security Features
For detailed information about the following security features, see the
Documentation CD included in the Reference Information pack shipped with
your server.
Software Security
The software security features are established through the Compaq System
Configuration Utility. The features include an administrator password,
configuration lock, power-on password, diskette boot override, diskette write
control, keyboard password, network server mode, parallel interface control,
QuickLock, serial interface control, and remote access password.
Hardware Security
The following hardware security features are provided:
■ PCI Hot Plug access door lock with key to protect PCI expansion boards
■ Built-in interlock diagnostic lighting circuit on the processor, peripheral,
and memory boards, (To prevent component damage, the interlock
system does not allow power to be applied if critical system components
that are not installed correctly).
WARNING: To protect thermally sensitive components, do not operate the
server with top or side access panels removed. Doing so may create high
temperatures that could damage to the equipment.
NOTE: No chassis interlocks exist on the rack server, but the system uses peripheral, and
memory board interlocks.
1-12 Compaq ProLiant 6400R Setup and Installation Guide
Major Hardware Options
The Compaq ProLiant 6400R server supports the following server hardware
options that are available from a Compaq reseller or authorized service
provider. Hardware option installation instructions can be found inside each
hardware option kit. For additional information on Compaq servers and
options, visit the Compaq website:
http://www.compaq.com
■ Processors
■ Disk controller options
G The following optional controller boards are currently supported for
controller duplexing or expanding storage capacity.
❏ SMART-2DH Array Controller
❏ Smart Array 3200 Controller
❏ Smart Array 221 Controller
❏ Dual-Channel Wide-Ultra SCSI-3 Controller
Visit the Compaq website for updates on device support:
http://www.compaq.com
G The Compaq Disk Drive Fault Tolerance feature provides many disk
subsystem and memory system error correction fault-tolerance
options. For more detail on this feature for Compaq servers, see the
Server Reference Guide on the Documentation CD.
G External storage enclosures (FC and SCSI)
G External DLT Array
G Clustering support
■ ECC DIMM
■ Hot-plug hard drives
■ Redundant Processor Power Modules
■ Redundant hot-plug power supply
■ NICs
■ Remote Insight board
Server Features 1-13
Front Panel Components
Use the following figure and table to identify front panel components.
1 2 3 4 5 6
Figure 1-2. Front panel of the ProLiant 6400R server
Table 1-1
Front Panel Components
Identifier Description
Power On/Standby switch
Front panel LEDs (power, interlock, fans)
Secondary hot-plug power supply
Primary hot-plug power supply
CD-ROM drive
Diskette drive
1-14 Compaq ProLiant 6400R Setup and Installation Guide
Rear Panel Components
Components on the rear panel of the server are shown below.
2
8
654321
3
4
5
11109
1
76
Figure 1-3. Rear panel of the ProLiant 6400R server
Table 1-2
Rear Panel Components
Identifier Description
Exterior hot-plug redundant system fan assembly
Parallel connector
External SCSI connector
NIC connectors
VHDCI SCSI knockouts
Redundant hot-plug power cord connector
Primary hot-plug power cord connector
Serial A connector
Keyboard connector
Mouse connector
Video connector
Server Features 1-15
Routine Maintenance
For information regarding routine maintenance and safety precautions, see the
Documentation CD included in the Reference Information pack of the
shipping box.
Warranty
The ProLiant 6400R server has a
■ 3-year parts, labor, and on-site Limited Warranty
■ Prefailure Warranty on processors, memory, and hard drives, when the
server is used with Compaq Insight Manager
■ For additional service and support, visit the Compaq website:
http://www.compaq.com.
Server Registration
Registering your server provides Compaq with valuable information on
installation. The information helps Compaq serve your needs better now and in
the future. Visit the Compaq website to register your server:
http://www.compaq.com
Chapter 2
Rack-Mountable Server Installation
Installation Choices
Using the Compaq Optional Installation Service
You may choose the optional installation service offered by Compaq for your
rack products. The installation service covers the entire hardware installation
from unpacking the components to routing the cables and testing the system.
In the United States, you may order installation service direct from Compaq by
calling 1-800-407-6210 and ordering part number FM-HEINS-IN. Installation
can also be ordered from and provided directly by Compaq Authorized Service
Providers.
Using the Procedures in this Chapter
This chapter provides the procedures required for preparing a ProLiant 6400R
server to be mounted in a Compaq or industry-standard 19-inch rack attaching
the mounting hardware to the server and to the rack, installing the server into
the rack, cabling the server, and powering up and powering down the server.
2-2 Compaq ProLiant 6400R Setup and Installation Guide
Installation CDs
The following resource information is available on rack designs and products.
The Rack Builder Pro Configuration Tool and Rack Products Documentation
information can be found on the Compaq website:
http://www.compaq.com
The entire Rack Resource CD Kit ships with all Compaq racks. A summary of
the content of each CD follows.
■ Rack Builder Pro Configuration Tool
This information enables you to simulate potential Compaq rack
configurations based on your input. Rack Builder Pro provides
information such as
G Graphical preview of properly configured racks
G Site planning data, including power requirements, cooling mandates,
and physical specifications
G Ordering information, including required components, part numbers,
and appropriate quantities
■ Installing Rack Products video
This information provides a visual overview of operations required for
configuring a Compaq rack with rack-mountable components. The video
provides key configuration steps, such as
G Site planning
G Installation of rack servers and rack options
G Cabling
G Coupling multiple racks together
■ Rack Products Documentation CD
The resource information on this CD enables you to view, search, and
print documents for Compaq racks and rack options. The CD also assists
in the setup and optimization of your new Compaq rack to best fit the
needs of your environment.
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