Compaq ProLiant 5500, ProLiant 5500R Setup And Installation Manual

ProLiant 5500 and 5500R

Setup and Installation Guide
For Pentium II Xeon and Pentium III Xeon Processor-based Servers

Second Edition (March 1999)
Part Number 328470-002
Compaq Computer Corporation

Notice

The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.

This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.

 1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.

The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.

Compaq, Compaq Insight Manager, ProLiant, ROMPaq, SmartStart, NetFlex, PaqFax, registered United
States Patent and Trademark Office.

Netelligent, Systempro/XL, SoftPaq, QuickBlank, QuickLock are trademarks and/or service marks of
Compaq Computer Corporation.

Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Pentium is a registered trademark and Xeon is a trademark of Intel Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide,
For Pentium II Xeon and Pentium III Xeon Processor-based Servers

Second Edition(March 1999)
Part Number 328470-002

Contents

About This Guide

Using the Compaq Systems Reference Library CD.................................................................... ix

Text Conventions ......................................................................................................................... x

Symbols in Text........................................................................................................................... xi

Symbols on Equipment ............................................................................................................... xi

Rack Stability............................................................................................................................. xii

Getting Help.............................................................................................................................. xiii

Compaq Website................................................................................................................xiii

Telephone Numbers...........................................................................................................xiii

Chapter 1

Introduction

Compaq ProLiant 5500 and 5500R...........................................................................................1-1

Standard Features...................................................................................................................... 1-1

Processor............................................................................................................................ 1-1

System Memory.................................................................................................................1-2

Expansion Slots.................................................................................................................. 1-2

Media Bays......................................................................................................................... 1-2

SCSI ...................................................................................................................................1-3

Video..................................................................................................................................1-3

Supported Interfaces ..........................................................................................................1-4

ROM...................................................................................................................................1-4

Fans .................................................................................................................................... 1-4

Power Supply..................................................................................................................... 1-4

High-Availability Features................................................................................................. 1-5

System Management.......................................................................................................... 1-5

Management and Configuration Tools......................................................................................1-6

SmartStart and Support Software.......................................................................................1-6

Compaq Insight Manager...................................................................................................1-7

Automatic Server Recovery-2 (ASR-2).............................................................................1-8

Security Features....................................................................................................................... 1-9

Compaq Integrated Remote Console ...............................................................................1-10

Compaq Integrated Management Display ....................................................................... 1-11

Supported Internal Drive Configurations................................................................................ 1-12

Pre-Failure Warranty............................................................................................................... 1-13

Insight Manager Alert......................................................................................................1-13

iii

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

iv

Chapter 2

Installation Overview

Server Warnings and Precautions ............................................................................................. 2-2

Pre-installation Planning...........................................................................................................2-3

Power Requirements ..........................................................................................................2-3

Grounding ..........................................................................................................................2-4

Server Temperature Requirements.....................................................................................2-4

Installation Procedure................................................................................................................2-5

Installing a Rack Mount Model ......................................................................................... 2-5

Installing a Tower Model...................................................................................................2-6

Chapter 3

Rack-Mount Server Installation

Rack Warnings and Precautions................................................................................................3-1

Airflow Requirements...............................................................................................................3-3

Unpacking the Server................................................................................................................3-4

Optional Installation Service..............................................................................................3-4

Locating Materials and Documentation.............................................................................3-5

Rack Resource Kit.............................................................................................................. 3-7

Preparing the Mounting Brackets and Slide Rail Assemblies ..................................................3-8

Attaching the Bracket Rail to the Mounting Bracket .......................................................3-9

Attaching the Mounting Bracket Slide Assembly to the Rack........................................ 3-14

Measuring with the Template .......................................................................................... 3-14

Inserting Cage Nuts in the Rack Frame...........................................................................3-16

Attaching the Mounting Bracket Assembly to the Rack ................................................ 3-18

Attaching Server Rails .....................................................................................................3-20

Attaching the Cable Management Arm Component Bracket ................................................. 3-21

Loading the Rack Server.........................................................................................................3-22

Attaching the Cable Management Arm...................................................................................3-25

Chapter 4

Installing Hardware Components

Preparing the Server.................................................................................................................. 4-2

Accessing Non Hot-Plug Areas.................................................................................................4-2

System Board Switches.................................................................................................... 4-13

Accessing the Fans...........................................................................................................4-16

Interlock System ..............................................................................................................4-17

Integrated Management Device.......................................................................................4-19

Power Supply Locks ........................................................................................................ 4-19

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

v

Installing Hardwar Components

Accessing Hot-Plug Areas ......................................................................................................4-20

Accessing the Hot-Plug SCSI Drives for Wide-Ultra SCSI-3 Models............................4-20

SCSI ID Numbers for Wide-Ultra SCSI-3.......................................................................4-21

Accessing the Hot-Plug SCSI Drives for Wide Ultra2 SCSI Models .............................4-22

SCSI ID Numbers for Wide Ultra2 SCSI ........................................................................4-23

continued

Chapter 5

Server Configuration and Utilities

Using SmartStart and Support Software ...................................................................................5-1

Compaq System Configuration Utility......................................................................................5-3

Installing an Operating System..........................................................................................5-3

SMP Operating System Support........................................................................................5-4

Loading Compaq Device Drivers..............................................................................................5-4

Diagnostics and Other Utilities................................................................................................. 5-5

Chapter 6

Integrated Management Display

Integrated Management Display Features................................................................................. 6-1

Installing the IMD in the Tower Model....................................................................................6-2

Configuring the Integrated Management Display..................................................................... 6-4

Setup with the System Configuration Utility.................................................................... 6-4

Customizing the Integrated Management Display Fields......................................................... 6-5

Idle Screen Text .................................................................................................................6-5

Custom Menu Item.............................................................................................................6-6

Custom Menu Screen......................................................................................................... 6-6

Server Information............................................................................................................. 6-6

Administrator Information.................................................................................................6-7

Service Information............................................................................................................ 6-8

Standard Display Fields ............................................................................................................ 6-9

Events................................................................................................................................. 6-9

ROM Date..........................................................................................................................6-9

Bootblock Date: .................................................................................................................6-9

Memory..............................................................................................................................6-9

Processor Configuration..................................................................................................... 6-9

F1 Prompt...........................................................................................................................6-9

Contrast............................................................................................................................ 6-10

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

vi

Integrated Management Display

Navigating the Menus .............................................................................................................6-10

Normal Run-time Behavior.............................................................................................. 6-10

Navigation Buttons ..........................................................................................................6-10

Display Symbols ..............................................................................................................6-11

System Behavior with Error Events................................................................................. 6-12

Menu Structure................................................................................................................. 6-13

Integrated Management Log ................................................................................................... 6-14

Multiple Ways of Viewing the Log .................................................................................6-15

List of Events ...................................................................................................................6-18

continued

Chapter 7

Cabling for Wide-Ultra SCSI-3

ProLiant 5500 and 5500R Wide-Ultra SCSI-3 Cables and Connectors ...................................7-1

ProLiant 5500 and 5500R Cables Shipped with Server ....................................................7-1

ProLiant 5500 and 5500R Server Cable Kit Contents......................................................7-2

SCSI Cable Connectors...................................................................................................... 7-3

External Cabling........................................................................................................................7-5

Determining Cabling Needs...................................................................................................... 7-6

IDE Controller....................................................................................................................7-6

Integrated SCSI Controller ........................................................................................................ 7-7

Standard SCSI Simplex Configuration..............................................................................7-8

Simplex Board Connectors ................................................................................................ 7-8

Examples................................................................................................................................. 7-13

Example 1: Standard Configuration - Using Integrated SCSI Port 1 for Hard Drives,

SCSI Port 2 for Removable Media Bay...........................................................................7-13

Example 2: Using One Optional SMART-2 Controller for Hard Drives,

Integrated SCSI Port 1 for Removable Media Bay..........................................................7-15

Optional SCSI Duplex Configuration.....................................................................................7-18

Duplex SCSI Channels.....................................................................................................7-18

Example...................................................................................................................................7-27

Example 1: Using Integrated SCSI Port 1 and Port 2 for Hard Drives with

SCSI Input 1 Connected to the Removable Media Bay...................................................7-27

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Chapter 8

Cabling for Wide Ultra2 SCSI

ProLiant 5500 and 5500R Wide Ultra2 SCSI Cables and Connectors.....................................8-1

ProLiant 5500 and 5500R Cables Shipped with Server ....................................................8-1

ProLiant 5500 and 5500R Server Cable Kit Contents......................................................8-2

SCSI Cable Connectors...................................................................................................... 8-3

External Cabling........................................................................................................................8-5

Determining Cabling Needs...................................................................................................... 8-6

Integrated SCSI Controller ........................................................................................................ 8-6

Standard Ultra2 SCSI Configuration .................................................................................8-8

Ultra2 Backplane Board Connectors .................................................................................8-8

Cabling Example....................................................................................................................... 8-9

Standard Cabling Configuration Using Wide Ultra for Removable Media ...................... 8-9

Appendix A

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers ..................................................................... A-1

Federal Communications Commission Notice.........................................................................A-1

Class A Equipment............................................................................................................ A-2

Class B Equipment............................................................................................................A-2

Modifications ....................................................................................................................A-3

Cables................................................................................................................................ A-3

Canadian Notice (Avis Canadien)............................................................................................ A-4

Class A Equipment............................................................................................................ A-4

Class B Equipment............................................................................................................A-4

Mouse Compliance Statement.................................................................................................. A-4

European Union Notice............................................................................................................A-4

Japanese Notice........................................................................................................................ A-5

Taiwanese Notice..................................................................................................................... A-6

Laser Devices........................................................................................................................... A-6

Laser Safety Warnings...................................................................................................... A-6

Compliance with CDRH Regulations............................................................................... A-6

Compliance with International Regulations......................................................................A-7

Laser Product Label .......................................................................................................... A-7

Laser Information.............................................................................................................. A-7

Regulatory Compliance Label Location .................................................................................. A-8

Battery Replacement Notice..................................................................................................... A-9

vii

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

viii

Appendix B

Electrostatic Discharge

Grounding Methods.................................................................................................................. B-2

Appendix C

Power Cord Set Requirements

General Requirements.............................................................................................................. C-1

Country-Specific Requirements............................................................................................... C-2

Index

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

About This Guide

This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.

IMPORTANT: These instructions are for use with Pentium II and Pentium III
Xeon processor-based servers only.

The power supplies in this computer system produce hazardous energy levels.
The guide is for the person who installs, administers, and repairs servers.
Compaq assumes you are qualified in the servicing of computer equipment and
trained in recognizing hazards in products with hazardous energy levels.

WARNING: There is a risk of personal injury from hazardous
energy levels. The installation of options and routine maintenance
and service of this product shall be performed by individuals who
are knowledgeable about the procedures, precautions, and
hazards associated with equipment containing hazardous energy
circuits.

Using the Compaq Systems Reference Library CD

ix

The Compaq Systems Reference Library CD (SRL) provides a wide variety of
user, reference, and integration information. The SRL contains additional
details on Compaq technology and provides information such as modem
documentation, maintenance instructions, technotes, and part numbers for
ordering options or spares. You can use the full-text search to find the
information you need quickly.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

x About This Guide

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys

Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.

USER INPUT

FILENAMES

Menu Options,
Command Names,
Dialog Box Names

COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES

Type When you are instructed

Enter When you are instructed

User input appears in a different typeface and in
uppercase.

File names appear in uppercase italics.
These appear in initial capital letters.

These always appear in uppercase.

information

information and then press the

without

pressing the

information, type the

to type

Enter

to enter

information, type the

key.

Enter

key.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Symbols in Text

These symbols may be found in the text of this guide. They have the following
meanings.

WARNING: Indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.

CAUTION: Indicates that failure to follow directions could result
in damage to equipment or loss of information.

IMPORTANT: Presents clarifying information or specific instructions.

NOTE: Presents commentary, sidelights, or interesting points of information.

Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions
may exist.

xi

Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock
hazards. Enclosed area contains no operator serviceable
parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.

Any RJ-45 receptacle marked with these symbols
indicates a Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

xii About This Guide

Rack Stability

Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for
injury exists.
WARNING: To reduce the risk of injury from a hot
component, allow the surface to cool before touching.

WARNING: Power Supplies or Systems
marked with these symbols indicate the
equipment is supplied by multiple sources of
power.

WARNING: To reduce the risk of injury from
electrical shock, remove all power cords to
completely disconnect power from the system.

WARNING: To reduce the risk of personal injury or damage to
the equipment, a minimum of two people MUST lift the server
into the rack. The rack-mountable server weighs in excess of
92 LB (41.8 kg.). If the unit is to be loaded above chest level, a
third person must assist in aligning the rails while the other two
support the unit.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.

Getting Help

If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.

xiii

WARNING: To reduce the risk of personal injury or damage to
the equipment, be sure that:

■ The leveling jacks are extended to the floor.

■ The full weight of the rack rests on the leveling jacks.

■ The stabilizing feet are attached to the rack if it is a single

rack installations.

■ The racks are coupled together in multiple rack installations.

■ A rack may become unstable if more than one component is

extended for any reason. Extend only one component at a
time.

Compaq Website

The Compaq Web Site has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq Website by
logging on to the internet at

Telephone Numbers

For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518

In Canada, call 1-800-263-5868
For Compaq technical support:

In the United States and Canada, call 1-800-386-2172
For Compaq technical support phone numbers outside the United States and
Canada, visit the Compaq Website at:

//www.compaq.com.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

http://www.compaq.com

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

.

Chapter 1

Introduction

Compaq ProLiant 5500 and 5500R

IMPORTANT: This manual is for Pentium II or Pentium III Xeon processor-

based servers only.

The Compaq ProLiant 5500 and 5500R server delivers breakthrough
performance and value in a space efficient form factor. Performance is
maximized with up to four Pentium II or Pentium III Xeon Processors, dual
peer PCI buses, and up to four gigabytes of buffered EDO ECC memory.
Input/output performance is enhanced by features such as Wide-Ultra SCSI-3
or Wide Ultra2 SCSI hard drives.

Compaq ProLiant 5500 and 5500R servers provide state-of-the-art reliability
and high availability features including support for redundant hot-pluggable
power supplies, redundant fans, redundant NICs, and hot pluggable Wide-Ultra
SCSI-3 or Wide Ultra2 SCSI drives.

1-1

IMPORTANT: You cannot mix Pentium II Xeon processors (400-MHz or

450-MHz) and Pentium III Xeon processors (500-MHz) in a server.

Standard Features

The following features are standard on all Compaq ProLiant 5500 and 5500R,
Pentium II or Pentium III Xeon processor-based servers, unless otherwise
noted.

Processor

Compaq ProLiant 5500 and 5500R servers support up to four Pentium II or
Pentium III Xeon processors with corresponding processor power modules and
support for future Pentium II or Pentium III Xeon processors.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

1-2

Introduction

System Memory

Expansion Slots

■ ECC (Error Checking and Correcting Memory) with single-bit error

corrections and detection down to a single DIMM, and multi-bit error
detection down to the memory bank

■ Supports EDO buffered, 60-ns or faster DIMMs

■ Expandable to 4 GB (16 X 256 MB DIMMs)

■ Supports up to 4 memory banks; each bank consists of 4 DIMMs. One bank

is installed or removed at a time. Each bank must have four DIMMs of the
same size and speed.

Seven I/O expansion slots:
For Wide-Ultra SCSI-3 model

■ Five available 32-bit PCI slots

■ One available shared PCI/ISA slot

■ Compaq Netelligent 10/100 TX PCI UTP Controller

Media Bays

For Wide Ultra2 SCSI model

■ Four available PCI slots

■ One available shared PCI/ISA slot

■ Wide Ultra2 Controller

The Compaq ProLiant 5500 and 5500R server can house up to 14 mass storage
devices.

■ Internal Hot-Plug Drive Bay for Wide-Ultra SCSI-3 models
❏ The ProLiant 5500 and 5500R internal hot-plug drive cage can be

configured with seven 1-inch drives or six 1.6-inch drives.

For further information about media bay configuration, see

Chapters 7 and 8 for cabling information.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

SCSI

1-3

■ Internal Hot-Plug Drive Bay for Wide Ultra2 SCSI models
❏ The ProLiant 5500 and 5500R internal hot-plug drive cage can be

configured with ten 1-inch drives.

For further information about media bay configuration, see

Chapter 8, “Cabling for Wide Ultra2 SCSI.”

■ Internal Removable Media Bay Area

The four ProLiant 5500 and 5500R internal removable media bays support the
following:

❏ One bay occupied by a 1.44-MB diskette drive
❏ One bay occupied by a 24 X IDE or greater CD-ROM drive
❏ Two half-height 5.25-inch drive bays

■ Wide Ultra models have a Compaq Dual Channel Integrated Wide-Ultra

SCSI-3 controller

■ Ultra2 models have a Compaq 64-bit Dual Channel Wide Ultra2 SCSI

adapter or a Compaq Smart Array 3200 controller in a slot

Video

■ Integrated PCI Video Controller provides maximum resolution of

1280 x 1024, 256 color, non-interlaced resolution

■ 2-MB video SGRAM standard

■ Supports SVGA, VGA, and EGA graphics resolution

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

1-4

Introduction

Supported Interfaces

■ VHDCI (Very High Density Cable Interconnect) knockouts

■ Serial (two connectors)

■ Video

■ Parallel

■ Keyboard

■ Mouse

■ 10/100 TX PCI Intel UTP Controller

■ VHDCI Wide Ultra2 SCSI ports on Wide Ultra2 SCSI models

ROM

■ Software upgradable firmware including diagnostics

■ ROMPaq Utility used to upgrade ROM

Fans

■ Standard: Two 120-mm fans

■ Optional: Two 120-mm redundant fans

Power Supply

■ Standard: One hot-plug power supply that runs at

■ Optional: One hot-plug redundant supply (RPS) that runs at

750W(220V)/500W(110V)

750W(220V)/500W(110V)

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

High-Availability Features

■ Hot-Plug SCSI drives

■ Optional redundant Hot-Plug Power supply

■ Optional redundant NIC

■ Optional redundant fans

System Management

■ The Server Parameter Tracking utility provides timely server

environment and subsystem information by using a combination of
hardware, firmware, and industry standard management software.
Information provided by this utility includes fault, performance, and
configuration status.

■ The Server Fault Tolerance feature provides many disk subsystem and

memory system error correction fault tolerance options.

■ The Rapid Recovery Services provides fast identification and resolution

of complex faults. Highlights of this integrated server management
feature include: Integrated Management Logs, Automatic Server
Recovery-2 (ASR-2), and Compaq Integrated Remote Console.

1-5

■ Integrated Management Display (IMD) offers a text-based user

interface. This feature is standard on rack models and optional on tower
models. The IMD (an LCD panel) displays and stores key system events
at the server so that critical information is at your fingertips.

■ Integrated Management Log (IML) provides a detailed log of key

system events. This log is accessible through Insight Manager, the
Remote Insight board, the Compaq Survey Utility, the Compaq IML
Management utility, and the IMD.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

1-6

Introduction

Management and Configuration Tools

Compaq offers an extensive set of features and optional tools to support
effective server management and configuration. These features are described in
this guide:

■ SmartStart and Support Software CD

■ Fault Tolerance

■ Compaq Insight Manager

■ Automatic Server Recovery-2 (ASR-2)

■ Integrated Management Display (IMD) standard on rack models

■ Integrated Management Log

■ Integrated Remote Console (IRC)

SmartStart and Support Software

The SmartStart and Support Software CD is the intelligent way to configure
your Compaq server with major operating system software. The SmartStart and
Support Software CD helps you achieve a well-integrated server that ensures
maximum dependability and supportability. For further information about
configuration, see Chapter 5, “Server Configuration and Utilities.”

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Compaq Insight Manager

Compaq Insight Manger is a comprehensive management tool to monitor and
control the operation of Compaq servers and clients. Compaq Insight Manager
consists of two components: a Windows-based console application, and server­or-client-based management data collection agents. Starting with Compaq
Insight Manager 4.0, the agents for Windows NT and Netware are also web­enabled; that is, these agents enable web browser access and monitoring of
management information.

The management agents monitor over 1,000 management parameters. Key
subsystems are instrumented to make health, configuration, and performance
data available to the agent software. The agents act upon that data, by initiating
information, such as network interface or storage subsystem performance
statistics.

Key Features

■ Compaq Remote Insight Board/PCI allows “in-band” network

connection for server management.

■ ProLiant Integrated Remote Console ensures customers are in touch

with their systems, even when they are off-line or without power.

1-7

■ Version Control and Integration Server Maintenance allows the

administrator to monitor and update versions of the server and
workstation firmware, drivers, and utilities.

■ Web browser access for monitoring provides accessibility to Insight

Manager Device and Configuration from anywhere you have network
access and a standard web browser.

■ Comprehensive fault management allows proactive management of the

distributed enterprise by alerting you in advance of potential system
failures.

■ Broad configuration management provides effective deployment and

maintenance of consistent, manageable configurations with Insight
Version Control and Integration Server Maintenance.

■ Performance management/resource utilization helps the user determine

how servers are utilized and if upgrades or updates are necessary to
increase overall system performance.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

1-8

Introduction

■ SNMP standards provide integration with other management products.

■ Flexible network conductivity supports multiple transport protocols

including IPX, TCP/IP and PPP to operate over LANs, WANs, and
modems.

■ Support for the following leading operating systems:
❏ Microsoft Windows NT and Windows 95 or later
❏ Novell NetWare, intraNetWare and intraNetWare for Small

Business, NetWare for Small Business

❏ SCO Unix, OpenServer, and UnixWare
❏ ISM OS/2 Warp family of products

In Compaq servers, every hardware subsystem, such as disk storage, system
memory, and system processor, has a robust set of management capabilities.
Compaq Full-Spectrum Fault Management prevents faults before they happen,
keeps the system up and running in the unlikely event of a failure, and delivers
rapid server recovery to normal operation after a fault. See Chapter 5,
“Server Configuration and Utilities,” for more information.

Automatic Server Recovery-2 (ASR-2)

If there is a critical system failure, Automatic Server Recovery-2 allows you to
restart the server and page a designated system administrator. For more
information, see the Compaq Server Online Reference Guide on the Systems
Reference Library CD (SRL).

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Security Features

■ Power-on password

■ Administrator password

■ Network server mode

■ Diskette boot control

■ Physically protected power switch

■ Serial/parallel interface control

■ Remote access password

■ Front bezel lock (tower model only)

Refer to the Compaq Server Online Reference Guide on the Systems Reference
Library (SRL) CD for more information on these security features.

1-9

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

1-10

Introduction

Compaq Integrated Remote Console

When the Compaq ProLiant 5500 and 5500R server is equipped with an
optional supported modem, you can perform a wide range of configuration
activities using the standard Compaq Integrated Remote Console (IRC). The
IRC:

■ Is accessible using ANSI terminal

■ Operates independently of the operating system

■ Provides for remote server reboot

■ Provides access to system configuration

■ Uses out-of-band communication with dedicated management modem

installed in the server

For more information about the IRC, see the Integrated Remote Console Guide
included on the Documentation CD.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Compaq Integrated Management Display

The Integrated Management Display (IMD) is an LCD display panel that assists
you in diagnosing and servicing the server without using a keyboard and
monitor. IMD is standard on rack models and optional on tower models.

The features of the Integrated Management Display include:

■ Flexibility - The IMD rotates to support both tower and rack

configurations.

■ Manageability - Typical service and administrative information

displayed includes:

❏ POST (Power-On Self-Test) messages
❏ User-defined administrative information
❏ POST and run-time error events
❏ System information

■ Ease of Use - The IMD provides a 16x4 character display and four

button control panel to easily navigate through menus.

For information about using the IMD, see Chapter 6,“Integrated Management
Display.”

1-11

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

1-12

Introduction

Supported Internal Drive
Configurations

For Wide-Ultra SCSI-3 models

Standard server configurations can include as many as six Smart Array
Controllers depending on the installed network operating system. The Compaq
Array Controllers can support two Compaq ProLiant Storage Systems, or one
Compaq ProLiant Storage System and up to seven 1-inch or six 1.6-inch
internal, hot-pluggable hard drives.

A maximum internal SCSI configuration, optimizing performance and storage,
could include the following:

■ One network interface controller (NIC)

■ Six Compaq Array Controllers

■ Twelve Compaq ProLiant Storage Systems

For Wide Ultra2 SCSI models

Standard server configurations can include as many as six Compaq Array
Controllers depending on the installed network operating system. The Compaq
Array Controllers can support two Compaq ProLiant Storage Systems, or one
Compaq ProLiant Storage System and up to ten 1-inch internal, hot-pluggable
hard drives.

A maximum internal SCSI configuration, optimizing performance and storage,
could include the following:

■ One network interface controller (NIC)

■ Six Compaq Array Controllers

■ Twelve Compaq ProLiant Storage Systems

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Pre-Failure Warranty

Pre-Failure Warranty for Pentium II or Pentium III Xeon processors, hard
drives, power supplies, and DIMMs purchased from Compaq is available
through an Authorized Compaq Reseller. Supported components are eligible for
replacement under this warranty before they actually fail, if the system
determines that these components have degraded below predetermined
reliability thresholds within the product warranty period.

Insight Manager Alert

When Compaq Insight Manager alerts you that a component may be eligible for
Pre-Failure Warranty replacement, follow the on-screen instructions or contact
an Authorized Compaq Service Provider in your area.

Insight Manager Status Indicator

A yellow status indicator on the Insight Manager control panel indicates that a
component is in a degraded condition. Compaq recommends that you replace a
component that is in a prefailure condition.

1-13

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Chapter 2

Installation Overview

This chapter presents an overview of the installation and configuration
procedure for Compaq ProLiant 5500 and 5500R servers. You are referred to
later chapters in this guide for detailed discussions of rack installation,
hardware option installation, and configuration. Topics in this chapter include:

■ Server Warnings and Precautions - This section presents the

precautions and warnings necessary to ensure a safe installation of your
server.

■ Pre-installation Planning - This section discusses the power,

grounding, and temperature requirements of the Compaq ProLiant 5500
and 5500R server.

■ Installation Procedure - This section is a summary of the steps you

will follow to install your Compaq ProLiant 5500 and 5500R server.

2-1

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

2-2

Installation Overview

Server Warnings and Precautions

WARNING: To reduce the risk of personal injury from hot

surfaces, allow the hot plug drives and internal system
components to cool before touching.

WARNING: To reduce the risk of electric shock or damage to
the equipment:

■

Do not disable the power cord grounding plug. The
grounding plug is an important safety feature.

■

Plug the power cord into a grounded electrical outlet that is
easily accessible at all times.

■

Install the power supply before connecting the power cord to
the power supply.

■

Unplug the power cord before removing the power supply
from the server.

■

If the system has multiple power supplies, disconnect power
from the system by unplugging all power cords from the
power supplies

CAUTION: Protect the server from power fluctuations and
temporary interruptions with a regulating uninterruptible power
supply (UPS). This device protects the hardware from damage
caused by power surges and voltage spikes and keeps the
system in operation during a power failure.

CAUTION: The Compaq ProLiant server

must always be
operated with the system unit cover on. Proper cooling will not be
achieved if the system unit cover is removed.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Pre-installation Planning

This section discusses the power, grounding, and temperature requirements of
the Compaq ProLiant 5500 and 5500R server.

Power Requirements

WARNING: To reduce the risk of personal injury, fire, or

damage to the equipment, do not overload the AC supply branch
circuit that provides power to the server. Consult the electrical
authority having jurisdiction over your facility wiring and
installation requirements.

IMPORTANT: Because of the 100 to 120 VAC electrical rating of each
power supply, some local electrical authorities may require either one 15­Ampere circuit for each power supply or one 20-Ampere circuit for each pair
of power supplies.

■ The power load needs to be balanced between available AC supply

branch circuits.

■ The overall system AC current load must not exceed 80 percent of the

branch circuit AC current rating.

2-3

■ If power strips are used, the load should not exceed 80 percent of the

marked electrical current rating of the power strip.

The installation of this equipment shall be in accordance with Local/Regional
electrical regulations governing the installation of Information Technology
Equipment by licensed electricians. This equipment is designed to operate in
installations covered by the National Electric Code (ANSI/NFPA 70, 1993) and
the code for Protection of Electronic Computer/Data Processing Equipment
(NFPA-75, 1992).

This product is also designed for IT power systems with Phase to Phase voltage
of 230 V.

For electrical power ratings on options, refer to the product's rating label or user
documentation supplied with that option.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

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2-4

Installation Overview

Grounding

For proper operation and safety, this equipment is required to be properly
grounded in accordance with NFPA 70-1993, Article 250. All power
distribution devices, branch wiring, and receptacles must be "Listed" grounding
type devices.

When using power strips for electrical distribution, ensure that ground integrity
is maintained for each connection made. Plug each component into a reliably
grounded outlet.

Server Temperature Requirements

To ensure continued safe and reliable operation of the equipment, locate the
system in a well-ventilated, climate-controlled environment.

The Compaq Maximum Recommended Ambient Operating Temperature
(TMRA) for most server products is 35°C (95°F). Therefore, the temperature in
the room where the rack is located should not exceed 35°C (95°F).

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Installation Procedure

There are two installation procedures presented in the following paragraphs.
The procedure you will use depends on whether you are installing a rack-mount
model or a tower model server.

Each procedure is a summary of the steps you will follow to install your
Compaq ProLiant 5500 and 5500R server. Detailed instructions for the general
steps are included in later chapters of this guide.

Installing a Rack Mount Model

Below are the general steps for installing the rack-mountable ProLiant 5500R
server:

1. Select an appropriate site for your rack. See the Rack Planning and
Installation Guide in the “Compaq Installing Rack Products”
information for site selection criteria.

2. Make sure that stabilizer feet are installed on the rack.

3. Unpack the server.

4. Unpack the rack mounting hardware.

2-5

5. Install any hardware options in the server. See Chapter 4 and the options
kits for detailed instructions.

6. Install SCSI drives in the server only after you load the server into the
rack. You may also lighten the server by removing the power supplies
and reinstalling them after you have mounted the server in the rack.

7. Set switches: peripheral board switches, system board switches, and
SCSI ID settings. See Chapter 4 for detailed information.

8. Attach rack mounting hardware to the rack and to the server. See
Chapter 3 for detailed instructions.

9. Slide the server into the rack. See Chapter 3.

10. Attach the cable management arm to the cable management arm bracket.
See Chapter 3.

11. Connect cables: keyboard, mouse, monitor, network, and power cables.
See Chapter 7 and Chapter 8.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

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2-6

Installation Overview

12. Turn on the computer and insert SmartStart and Support Software CD to
configure and manage the server. When the server boots from the
SmartStart and Support Software CD, it automatically starts the System
Configuration Utility. See Chapter 5 for detailed information.

13. Register your server.

For complete details on the SmartStart and Support Software program, read the
installation card included in your SmartStart and Support Software package.

After the SmartStart and Support Software program has configured your
system, your server installation is complete.

Installing a Tower Model

Below are the general steps for installing your tower model ProLiant 5500
server:

1. Unpack the server.

2. Install any hardware options in the server. See Chapter 6 of this guide
for installing the Integrated Management Display in your tower model.
See Chapter 4 and the options kits for detailed instructions on installing
other options and components.

3. Set switches: peripheral board switches, system board switches, and
SCSI ID settings. See Chapter 4 for detailed information.

4. Connect cables: keyboard, mouse, monitor, network, and power cables.
See Chapter 7 and Chapter 8 for detailed instructions.

5. Turn on the computer and insert the SmartStart and Support Software
CD to configure and manage the server. When the server boots from the
SmartStart and Support Software CD, the System Configuration Utility
automatically begins. See Chapter 5 for detailed information.

6. Register your server.

For complete details on the SmartStart and Support Software program, read the
installation card included in your SmartStart and Support Software package.

After the SmartStart and Support Software program has configured your
system, your server installation is complete.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Chapter 3

Rack-Mount Server Installation

This chapter covers the following information:

■ How to attach the mounting hardware to the server and to the rack

■ How to install the server into the rack

You may choose the Compaq optional installation service to install your rack
products. See “Optional Installation Service”on page 3-4.

Rack Warnings and Precautions

Before beginning these procedures, make sure you understand the following
warnings and cautions.

WARNING: To reduce the risk of personal injury or damage to
the equipment, at least two people are needed to safely unload
the rack from the pallet. An empty 42U rack weighs 253 LB (115
kg), is over seven ft (2.1 m) tall, and may become unstable when
being moved on its casters. Do not stand in front of the rack as it
rolls down the ramp from the pallet, but handle it from the sides.

3-1

WARNING: Because the rack allows you to stack computer

servers on a vertical rather than a horizontal plane, you must take
precautions to provide for rack stability and safety. It is important
that you follow these basic instructions to protect both personnel
and property, and that you heed all cautions and warnings
throughout the installation instructions.

WARNING: Always load the heaviest item first and always load
the rack from the bottom up. This will make the rack "bottom­heavy" and help prevent the rack from becoming unstable. See
"Rules for the Rack Builder" in the “Compaq Installing Rack
Products” information for the rules that govern the vertical
placement of rack-mounted servers.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-2

Rack-Mount Server Installation

WARNING: A rack may become unstable if more than one
server is extended for any reason. To reduce the risk of personal
injury, always ensure that the rack is adequately stabilized before
extending a server outside the rack, and extend only one server at
a time.

WARNING: Before beginning to work on the rack, be sure that
the leveling jacks are extended to the floor, that the full weight of
the rack rests on the level floor, and that either stabilizers are
installed or that multiple racks are coupled together for stability.

WARNING: To reduce the risk of personal injury or damage to
the equipment, a minimum of two people MUST lift the server
into the rack. The server weighs in excess of 92 LB (41.8 kg). If
the unit is to be loaded above chest level, a third person must
assist in aligning the rails while the other two support the unit.

CAUTION: Do not place anything on power cords or cables.
Arrange them so that no one may accidentally step or trip over
them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Airflow Requirements

Compaq ProLiant rack mount servers draw cool air in through the front door
and exhaust warm air out the rear. Therefore, the front door of the rack must be
adequately ventilated to allow ambient room air to enter the cabinet, and the
rear door must be adequately ventilated to allow the warm air to escape from
the cabinet. Do not block the ventilation apertures.

CAUTION: If a third-party rack is used, the following minimum
requirements should be observed to ensure adequate airflow and
to prevent damage to the equipment:

Front: The front must have a minimum of 25 inches of

Side: The clearance between the installed module and the side

Rear: The clearance between the back of the rack and the wall

NOTE: If all of the vertical space in the rack is not filled by servers, the gaps
that are left cause a change in airflow through the rack and across the servers.
These gaps should be covered with blanking panels.

3-3

unrestricted ventilation.

panels of the rack should be a minimum of 2.75 inches.

should be a minimum of 30 inches. The equipment should
be operating without a rear door.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

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3-4 Rack-Mount Server Installation

Unpacking the Server

Unpack the server box and locate the materials and documentation necessary to
install your rack-mountable server.

Optional Installation Service

You may choose the optional installation service offered by Compaq to install
your rack products. The installation service can be customized to meet your
specific requirements, or ordered as a CarePaq. The basic installation service
includes the entire hardware installation from unpacking the components to
connecting to a network and running a test of the system. Hardware installation
service is available in all countries where Compaq has a direct or indirect
service presence. It may be ordered from an authorized Compaq Service
Reseller, or, in the United States, call Compaq at 1-800-OK-COMPAQ.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Locating Materials and Documentation

All of the equipment needed to install the ProLiant 5500R server in the rack is
included with the rack and with the server.

1

4

6

3-5

2

3

5

7

8

Figure 3-1. Rack mounting hardware included with the server

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

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3-6

Rack-Mount Server Installation

Contents of the rack model server box include

■ Compaq ProLiant 5500R server

■ Cables

■ Rack mounting hardware (numbers reference Figure 3-1)

■ Documentation and software

➊ One pair 26-inch slide rail assemblies
➋ One pair slide rail mounting brackets
➌ Cable management arm server bracket
➍ Cable management arm
➎ Mounting hardware
➏ Plastic rail covers (2)
➐ Cable management arm rack bracket
➑ Template to mark the rack for proper attachment of the rack

mounting brackets

❏ Server Setup and Management Package
❏ Compaq Installing Rack Products information
❏ Important Safety Information
❏ System Reference Library
❏ Reference Information

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Rack Resource Kit

The Compaq Installing Rack Products information is included with your server.
The Rack Builder Configuration information and the Rack Information Library
can be found on the web on the Compaq website at
entire Rack Resource Kit PN 298721-001 ships with all Compaq racks and can
be ordered through a Compaq authorized reseller. A summary of the Kit
contents follows:

■ Rack Builder Configuration Tool

This information allows you to simulate potential Compaq Rack configurations
based on your input. Rack Builder provides the information such as:

❏ Graphical preview of properly configured racks
❏ Site planning data, including power requirements, cooling

❏ Ordering information, including required servers, part numbers, and

■ Installing Rack Products

This information gives a visual overview of operations required to configure a
Compaq rack with rack-mountable servers. This covers key configuration steps
such as:

mandates, and physical specifications

appropriate quantities

www. compaq.com

3-7

. The

❏ Site planning
❏ Installation of rack-mountable servers and rack options
❏ Cabling
❏ Coupling multiple racks together

■ Rack Information Library information

This information allows you to view, search, and print documentation for
Compaq racks and rack options. It also assists in the setup and optimization of
your new Compaq rack to best fit the needs of your environment.

In addition to these supplied items, you may need:

■ Torx T-15 screwdriver

■ Phillips screwdriver

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-8

Rack-Mount Server Installation

■ Slotted screwdriver

■ Application software diskettes, such as SmartStart and Support Software

CD

■ Options to be installed, such as
❏ Optional monitor, keyboard, etc.
❏ Integrated Management Display (tower model only)
❏ Array Controller
❏ Redundant fans

Preparing the Mounting Brackets and Slide Rail Assemblies

Each pair of mounting brackets, with attached slide rail assemblies supports one
rack-mountable server.

Figure 3-2. Rack mounting brackets; alignment tabs identify the front flanges

Each slide rail assembly consists of an outer bracket rail and an inner server rail
(see the following figure). These pieces can be separated; the bracket rails
attach to the rack mounting brackets (shown in the previous figure), and the
server rails attach to the sides of the server chassis.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Figure 3-3. Slide rail assembly (outer bracket rail and inner server rail)

IMPORTANT: To make the installation of the mounting bracket easier,
attach the bracket rail to the rack mounting bracket before attaching the
mounting bracket assembly to the rack. This way, the joined mounting
bracket and bracket rail can be fastened to the rack as one assembly.

3-9

Attaching the Bracket Rail to the Mounting Bracket

Please read all of the following steps before you begin.

1. Unpack the hardware mounting kit. Lay the two-piece slide rail
assembly (outer bracket rail and inner server rail) and fasteners on a flat
surface along with the mounting brackets and fasteners that came with
the rack. Extend the server rail from the bracket slide rail until the server
rail release latch clicks. Holding down the latch, slip this piece out of
each bracket rail, as shown in the following figure.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

3-10

Rack-Mount Server Installation

Figure 3-4. Removing the server rail from the bracket rail

2. Put the server rails to one side. You will attach them to the rack server

The next figure shows the separated bracket rail with its inner sliding piece and
the flat, one-piece server rail.

chassis later, in the section, "Attaching Server Rails.”

Figure 3-5. Separated bracket rail (top) and server rail

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

The bracket rail consists of a fixed outer rail that screws to the rack mounting
bracket, and an inner slide on a steel ball bearing movement. This inner slide
does not detach.

Figure 3-6. Bracket rail with inner slide. The front of the rail is highlighted.

3. Lay the bracket rail inside the mounting bracket with the front of both

pieces oriented in the same direction. Align the front screw holes in the
mounting bracket and the bracket rail.

3-11

To identify the front of the mounting bracket and the bracket rail:

❏ The front of the mounting bracket has alignment tabs on its flange.
❏ The front of the bracket rail allows the inner slide to move forward

on ball bearings.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-12

Rack-Mount Server Installation

4. Extend the inner slide from the front of the bracket rail. With this piece

5. Fasten the bracket rail to the mounting bracket with two 8-32 x 1/4-inch

See step 1 of the following figure.

6. Adjust the inner slide to access the other two screw holes, one at a time,

The following figure shows inserting the screws into the appropriate holes. The
screws will line up with the 26-inch markings stamped along one edge of the
mounting bracket. These marks identify the mounting holes for the 26-inch
slides used in Compaq racks. (The other markings stamped along the opposite
edge are for use with slides that support other servers.)

extended, you will see two screw holes aligned in the mounting bracket
and the bracket rail. These are the two exposed holes near the back end
of the bracket rail and the front hole accessible through a slot in the
inner slide.

slotted screws.

through the slotted opening in the inner slide. Use two more 8-32 x 1/4­inch slotted screws to fasten the bracket rail to the mounting bracket.
See steps 2 and 3 of the following figure.

(Do not use nuts or washers with the screws.)

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-13

1

2

3

26

26

Figure 3-7. Attaching the bracket rail to the mounting bracket

You will use a total of four 8-32 x 1/4-inch slotted screws to fasten the

bracket rail to the mounting bracket. When all four screws are fastened,
the mounting bracket and bracket rail form a mounting bracket slide
assembly that you will attach to the rack.

7. Repeat steps 4 through 7 with the other bracket rail and mounting

bracket. You now have a pair of mounting bracket slide assemblies to be
attached to the rack.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

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3-14

Rack-Mount Server Installation

Attaching the Mounting Bracket Slide Assembly to the Rack

WARNING: To reduce the risk of personal injury or damage to

the equipment, be sure that the rack leveling feet are extended to
the floor and support the full weight of the rack. Each rack must
be level and stable. Racks that are not coupled together require
the installation of stabilizers. This must be done before you
perform any work on the rack.

See the
“Compaq Installing Rack Products” for more information on
leveling feet and stabilizers.

Measuring with the Template

The template provided with the server offers an easy and reliable way to
properly position the server in the rack. Use the tabs on the template to suspend
it from the lower hole of a two-hole set of perforations in the vertical side rails,
as shown in Figure 3-8. Pencil mark the attachment points for the mounting
bracket assemblies, the cage nuts for the face-plate thumbscrews, and the top of
the server. Use the tick marks on the rack side rails to insure level installation
of the server. See illustrations and instructions printed on the template.

IMPORTANT: Determine the server's place in the rack before you start
installing the mounting bracket assemblies. To remind you of the proper
placement of the server in the rack, refer to the Rack Builder report you
printed when you planned your rack configuration. Always mount the
heaviest item on the bottom of the rack and work from the bottom to the top.

1. Starting at the bottom of the rack, or at the top of a previously mounted
server, measure the screw hole locations for the server's mounting
bracket assemblies. Pencil mark the locations on the outside of the rack.
Do this on both the front and the back of the rack.

Rack Planning and Installation Guide

included with

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

IMPORTANT: The template is two-sided (front and back) and printed with
arrows that show you where the screws will be inserted, both for the
mounting bracket assemblies and for the thumbscrews that will secure the
server's face plate to the front of the rack.

Align the template carefully with the holes on the rack, to determine the
exact placement of the screws.

2. When you mark the positioning of the mounting bracket screws, also
mark the positioning in the front of the rack for the cage nuts. These are
two slots marked "C" on the template. The cage nuts will hold the
thumbscrews through the server's face plate.

Be sure to follow the alignment instructions on the template, and keep

the sides of the template squared up with the sides of the rack. Tick
marks on the rack’s vertical rails will help you maintain the proper
alignment.

3-15

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

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3-16

Rack-Mount Server Installation

Figure 3-8. Measuring with the template

3. After marking the front of the rack, flip the template over and mark the

4. On the back of the rack, also mark the rail to show the top of the

back rails of the rack. Open the rear door of the rack to access the back
rails.

template. This will help you align a template for the next server.

Inserting Cage Nuts in the Rack Frame

After marking the positions for the fasteners in both the front and back of the
rack, use the fitting tool to insert cage nuts on the inside of the rails at the
marked locations. The cage nuts and fitting tool are included in the hardware kit
supplied with the rack.

1. Position the cage nut as shown in the following figure, on the inside of
the rail.

2. Hook one of the lips of the cage nut through the square rail perforation.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3. Insert the tip of the fitting tool through the other side of the perforation
and hook the opposite lip of the cage nut.

Figure 3-9. Inserting cage nuts

4. Using the fitting tool as a lever, pry the cage nut into position.

5. Repeat for each cage nut.

3-17

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-18

Rack-Mount Server Installation

Attaching the Mounting Bracket Assembly to the Rack

The tabs on the front of the mounting bracket help to align it with the front of
the rack frame. Cage nuts are not used for the front attachment of the mounting
bracket.

1. Attach a mounting bracket assembly to the front of the rack first, using
one M6 x 1.0-12L Phillips screw in the bottom hole of the bracket. Do
not use the washers supplied with the Compaq rack.

IMPORTANT: Use only the bottom hole of the bracket as shown in
Figure 3-10.

Figure 3-10. Attaching mounting bracket assembly to the front of the rack

2. Carefully align the mounting bracket assembly with the rear rack frame.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3. Secure the back end of the mounting bracket assembly to the back corner

brace of the rack with one M6 x 1.0-12L Phillips screw through the
bottom hole of the bracket and the cage nut, as shown in the following
figure.

Top View

CZR4-012.eps

Figure 3-11. Cage nut and back of mounting bracket assembly installed

4. After attaching both of the mounting bracket assemblies to the rack,

prepare the server for mounting in the rack.

3-19

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-20

Rack-Mount Server Installation

Attaching Server Rails

1. Place the tab on a server rail at the front of the server chassis. The holes
in the server rail will line up only one way with the chassis.

2. Attach the flat side of a server rail to each side of the server chassis with
four 8-32 x 1/4-inch Phillips screws. Do not use washers with the
screws.

Figure 3-12. Attaching a server rail to the server

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Attaching the Cable Management Arm Component Bracket

As viewed from the rear of the server, the cable management arm server bracket
fastens to the top left rear of the rack server's chassis. The bracket provides an
attachment point for the cable management arm from the server to the rear
frame of the rack. To attach the cable management arm server bracket:

1. Attach the cable management arm bracket to the back of the server with
two 6-32 x 1/4 Phillips screws.

2. Attach the rack rail covers to the rack.

3-21

Figure 3-13. Attaching a cable management arm server bracket to the server

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-22

Rack-Mount Server Installation

Loading the Rack Server

Load and secure the server to the rack with the face plate thumbscrews before
continuing to attach any more mounting bracket assemblies. Ensure that this
pair of brackets is perfectly aligned and installed and that the server fits before
you continue.

IMPORTANT: To make the server lighter and more manageable, do not
install drives in the server until after you load the server into the rack. You
may also temporarily remove power supplies and reinstall them after you
have mounted the server in the rack.

WARNING: To reduce the risk of personal injury or damage to
the equipment, a minimum of two people MUST lift the server
into the rack. The server weighs in excess of 92 LB (41.8 kg). If
the unit is to be loaded above chest level, a third person must
assist in aligning the rails while the other two support the unit.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

1. Pull the slide rails forward from the mounting brackets.

2. Carefully align the server rails with the slide rails of rack and slide the
server into the rack.

CAUTION: Be sure to keep the server parallel to the floor when
sliding the server rails into the slide rails. Tilting the server up or
down could result in damage to the rails.

3-23

Figure 3-14. Loading the rack server

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-24

Rack-Mount Server Installation

3. Press the server rail release latch on either side of the server and slide

4. Secure the server face plate to the front of the rack by screwing the

5. Tighten the thumbscrews before you close the rack door to prevent the

WARNING: To reduce the risk of personal injury, be careful
when pressing the server rail release latches and sliding the
server into the rack. The slide rails could pinch your fingertips.

the server into the rack.

IMPORTANT: The first time you slide the server into the rack, you may
have to apply some pressure. After the first time, the ball bearings in the
slide will move easily.

IMPORTANT: When servicing the server, fully extend the server until the
latches lock. To return the server to the rack, depress the latches and slide
the server into the rack.

thumbscrews into the cage nuts.

door from hitting protruding thumbscrews.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Attaching the Cable Management Arm

A double-hinged cable management arm and fasteners ship with each server.
The cable management arm attaches to the server's cable management arm
bracket and to the rear frame of the rack. All cables to and from the server are
tied to this arm. The two hinges allow the cable management arm with attached
cables to swing out of the way when you need to access the server pull-out
trays.

1. For easier handling, first slide the server into the rack, then attach the
cable management arm to the cable management arm bracket. If you
attach the arm before loading the server in the rack, the arm may swing
around and interfere with the loading process.

2. After you have loaded the server into the rack, attach one end of the
cable management arm to the server's cable management arm bracket
using two M6 x 1.0-12L Phillips screws. Align the arm to the bracket as
shown in the following figure.

3-25

Figure 3-15. Attaching the cable management arm to the cable management

arm bracket

3. Align the other end of the cable management arm on the outside of the
rear brace of the rack. Align a screw retaining plate on the inside of the
rack. Attach the arm to the rack with two 10-32 x 5/8-inch Phillips
washer-face hex-head screws.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

3-26

Rack-Mount Server Installation

Figure 3-16. Attaching the cable management arm to the rear brace of the rack

4. Attach and secure external cables for keyboard, mouse, monitor,
network and power as shown in Figure 3-17. See Chapters 7 and 8 for
external cabling connector locations.

Figure 3-17. Attaching and securing external cables

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Chapter 4

Installing Hardware Components

This chapter is divided into two major parts as follows:

■ Accessing Non Hot-Plug Areas - you must shut down the server power

and remove the power cord(s) from the power supplies in order to install
options, upgrades or replacements in the following areas:

❏ Processors
❏ Memory board and sockets
❏ System board
❏ PCI slots and one shared PCI/ISA slot
❏ Peripheral board
❏ Fans
❏ Interlock System
❏ Integrated Management Display (tower model only)

4-1

❏ Power supply lock

■ Accessing Hot-Plug Areas - you can install hot-plug options, including

hot-plug power supplies and SCSI hard drives, and upgrades or
replacements without shutting down the power in the SCSI drive bay
area.

❏ Hot-Plug Wide-Ultra SCSI-3 drives
❏ Hot-Plug Wide Ultra2 SCSI drives

NOTE: The illustrations in this chapter may vary slightly depending on
whether you have a tower model or rack model.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4-2

Installing Hardware Components

Preparing the Server

To install options, upgrades or replacements in the following areas, you must
first shut down the server power.

Accessing Non Hot-Plug Areas

WARNING: To reduce the risk of electric shock or damage to

the equipment:

■

Do not disable the power cord grounding plug. The
grounding plug is an important safety feature.

■

Plug the power cord into a grounded (earthed) electrical
outlet that is easily accessible at all times.

WARNING: To reduce the risk of personal injury from hot
surfaces, allow the internal system components to cool before
touching.

WARNING: To reduce the risk of electrical shock or
damage to the equipment, disconnect power from the
server by unplugging all power cords from either the
electrical outlet or the server.

WARNING: Repair should be performed only by qualified
Service Providers who are trained in servicing computer
equipment and in dealing with products capable of producing
hazardous energy levels.

CAUTION: Electrostatic discharge can damage electronic
components. Be sure you are properly grounded before beginning
any installation procedure.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

1. Back up your server data.

2. Shut down the operating system in an orderly manner as directed in your
operating system instructions.

3. Power down the server and remove the power cord(s).

WARNING: Before removing the server top panel, ensure that
the server is turned off and that the power cord is disconnected
from the electrical outlet.

IMPORTANT: The system power in the ProLiant 5500 and 5500R server
does not completely shut off with the front panel Power On/Standby switch.
The two positions of the switch function as ON and STANDBY, rather than ON
and OFF. The STANDBY position removes power from most of the electronics
and the drives but portions of the power supply and some internal circuitry
remain active. Consequently, to completely remove all power from the
system, you must disconnect the power cord from the server. In systems
with multiple power supplies, you must disconnect all the power cords to
completely remove power from the system.

4-3

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4-4

Installing Hardware Components

4. Disconnect any other external equipment connected to the computer.

5. Loosen the two thumbscrews on the front of the unit.

6. Loosen the Torx T-15 screw on the front of the server.

7. Slide the side cover toward the rear of the unit about 1 inch (2.5 cm);
then remove the cover.

Figure 4-1. Removing the server cover

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Accessing the Processor

The ProLiant 5500 and 5500R server is shipped with one processor module and
three terminator boards, which fill all of the processor sockets. When adding
processors, first remove the terminator board and then install the processor and
Processor Power Module (PPM).

For details on the latest Katmai Instruction Set (SIMD) drivers for
the Pentium III Xeon processors go to the Compaq website:

http://www.compaq.com/products/servers/platforms

Mixed Processor Cache Sizes

You can now populate your server with processors of different cache sizes.
Processors of mixed cache size can be placed in any slot. However, all
processors must be of the same speed. For the core frequency settings required
to set processor speed, refer to Table 4-2 in this chapter or the System
Configuration label on the server access panel.

CAUTION: Do not set the core frequency switch higher than the
speed at which the processor is rated. Incorrect settings could
result in data loss or equipment damage.

4-5

IMPORTANT: You cannot mix Pentium II Xeon processors

(400-MHz and 450-MHz) and Pentium III Xeon processors (500-MHz) in a
server.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4-6

Installing Hardware Components

1. To add a processor, identify the processor locations as shown in
Figure 4-2.

NOTE. Processors can be installed in any processor socket. All four processor
sockets must have either a processor module or a terminator board installed
for proper bus termination.

Figure 4-2. Processor locations

4

3

2

1

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

2. Remove one of the terminator boards by turning the retaining knob
counterclockwise, releasing the side tabs and pulling up as shown in
Figure 4-3.

2

2

1

3

Figure 4-3. Removing the terminator board

3. See Figure 4-4 for processor installation procedure.

4-7

3

2

2

1

Figure 4-4. Installing the processor

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4-8

Installing Hardware Components

4. Install the processor power module (PPM) in the slot next to the
processor as shown in Figure 4-5.

Figure 4-5. Processor power module locations

4

3

2

1

2

2

1

Figure 4-6. Installing the processor power module

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Accessing DIMM Sockets on the Memory
Board

1. Power down the server.

2. Remove the memory board as shown in Figure 4-7.

1

4-9

Figure 4-7. Removing the memory board

2

1

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

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4-10

Installing Hardware Components

3. Install DIMMs as shown in Figure 4-8. For information on memory

Figure 4-8. Installing a DIMM

4. Install the memory board as shown in Figure 4-9.

banks, see the following section titled “Memory Banks.”

2

1

2

2

Figure 4-9. Installing memory board

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

1

2

Memory Banks

In the Compaq ProLiant 5500 and 5500R server, the memory board is grouped
into 4 banks where 1 bank is 2 DIMMs adjacent to 2 other DIMMs as shown
below for bank 1. When memory is added, you must add 1 bank at a time.
Memory banks are also identified on a label on the inside of the access panel.

4-11

DIMM 3
DIMM 4

DIMM 7
DIMM 8

DIMM 11
DIMM 12
DIMM 15

DIMM 16

Bank 1
Bank 2
Bank 3

Bank 4

DIMM 1
DIMM 2

DIMM 5
DIMM 6
DIMM 9
DIMM 10

DIMM 13
DIMM 14

Figure 4-10. Memory banks on the memory board

Support for 50-ns DIMMs

Your server supports 50-ns and 60-ns Dual Inline Memory Modules. You can
mix 50-ns and 60-ns DIMMs in the server; however, each DIMM of a given
bank must be of the same size, type, and speed. If you mix 50-ns and 60-ns
DIMMs, the memory speed is adjusted to the slower DIMM speed.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4-12

Installing Hardware Components

System Board Features

1 2 3 4 5 6 7 8 9 13 15

11

17

23

18

22 21 20 19 10 14 16 12

Figure 4-11. System board features

Table 4-1

System Board Features

Identifier Description Identifier Description

Shared PCI/ISA slots

1

Secondary PCI bus slots

2-5

Primary PCI bus slots

6,7

Peripheral board connector

8

Processor power module connectors

9 - w

Processor connectors

e-y

Floppy signal connector

u

Floppy power connector

i

Memory board connector

o

Power supply signal connector

p

IDE connector

a

System board power connectors

s

Core frequency switch

d

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

System Board Switches

Your ProLiant 5500 and 5500R server has been shipped with the core
frequency switch properly set. However, you may consider changing the core
frequency switch setting when upgrading to a faster processor.

S1 S2 S3 S4

ON ON OFF ON 400 MHz

OFF ON OFF ON 450 MHz

ON ON OFF OFF 500 MHz

OFF ON OFF OFF 550 MHz

4-13

CAUTION: Data integrity may be compromised when the core

frequency settings are set higher than the actual processor core
frequency.

Table 4-2

Core Frequency Switch

Switch Core Frequency

The switch is open when in the OFF position and closed in the ON position.

NOTE:

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

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4-14

Installing Hardware Components

Peripheral Board Features

4
3

5 6 7 8 9 10

11a

11b

2
1

Figure 4-12. Peripheral Board Features

12a
13a

12b
13b

Table 4-3

Peripheral Board Features

Identifier Description Identifier Description

1 Fan cable assembly connector 9 Integrated Management Display

connector

2 Power switch connector 10 Serial B connector

3 Internal battery 11a Parallel port connector

4 Internal battery jumper (use external

battery, if removed)

5 System configuration switch 12a Serial A connector

6 External battery connector 12b Video connector

11b Wide Ultra External SCSI connector

7 Wide Ultra SCSI Port 1 connector 13a Keyboard connector

8 Wide Ultra SCSI Port 2 connector 13b Mouse connector

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Peripheral Board Switches

The following table defines the switch settings for the peripheral board. The
Open (off) position is the default configuration for each switch.

Table 4-4

System Configuration Switch

Switch Open (Off) Position Closed (On) Position

1. Video Enable integrated video Disable integrated video

4-15

2. Lock
Configuration

3. Rack Mount System is tower configuration System is rack mount

4. Diskette
Override

5. Password
Enable

6. Maintenance * NV RAM is valid NV RAM is invalidated,

See the

NOTE:

on the use of this switch.

Configuration can be
changed

Diskette boot is controlled by
configuration

Power on password is
enabled

ProLiant 5500 and 5500R Service and Maintenance Guide

Configuration can not be
changed

configuration

Diskette is enabled for booting
regardless of configuration

Power on password is disabled

configuration is lost

for information

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4-16

Installing Hardware Components

Accessing the Fans

Figure 4-13. Removing a fan

1. Disconnect cable from fan.

2

1

2. Remove fan by pressing latch 1 and pull fan up

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

2.

Interlock System

The ProLiant 5500 and 5500R server is not equipped with chassis interlocks;
the board interlocks provided connect the memory board, processors, and
peripheral board (including the power switch cable) in one interlock chain.
When one of the connected components in the interlock chain is improperly
seated in the connector, the LED associated with the fault origination point will
illuminate.

The Compaq ProLiant 5500 and 5500R server interlock system prevents power
distribution throughout the system if the memory board, processors, or
peripheral board (including the power switch cable) are not fully installed or
properly seated.

4-17

WARNING: Care must be exercised when the hood or side

covers are removed because the system does not shut down
automatically.

WARNING: Tooled access is required. Repair should be
performed only by trained service providers who are qualified in
servicing computer equipment and in dealing with products
capable of producing hazardous energy levels.

WARNING: Care must be exercised when the hood or side
covers are removed because the system does not shut down
automatically.

IMPORTANT: This server is not equipped with chassis interlocks. There are
board interlocks that connect the memory board, processors, peripheral
board, and power switch cable into one interlock chain.

When one of the connected components in the interlock chain is improperly
seated in the connector, the LED associated with the fault origination point will
illuminate. See Table 4-5 and Figure 4-14 for details regarding the interlock
error.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4-18

Installing Hardware Components

Memory CPU4 CPU3 CPU2 CPU1 I/O Fault

ON ON ON ON ON ON

Table 4-5

Interlock LED Labels

Origination

Memory
Board

OFF

OFF OFF

OFF OFF OFF

OFF OFF OFF OFF

OFF OFF OFF OFF OFF

ON ON ON ON ON

ON ON ON ON

ON ON ON

ON ON

ON

Processor 4

Processor 3

Processor 2

Processor 1

Peripheral
Board

OFF OFF OFF OFF OFF OFF No

interlock
error

NOTE: Only the left-most illuminated LED in any given row can provide a valid
indication of the interlock error. After ensuring that server is powered down and
power cables are disconnected, reseat the device associated with the left-most
illuminated LED.

GENERAL

INTERLOCK

FAULT

CPU2

CPU1

I/O

CPU3

CPU4

MEMORY

Figure 4-14. Interlock LEDs

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Integrated Management Device

The Integrated Management Device (IMD) is standard on all ProLiant 5500R
rack-mountable models. The IMD may be purchased separately as an option for
tower models of this server.

See Chapter 6, “Integrated Management Display,” for information on installing
the IMD in tower models.

Power Supply Locks

The ProLiant 5500 and 5500R server chassis will support a padlock to lock the
server’s power supplies. This option is purchased separately by ordering the
option kit part number 296956-002.

4-19

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4-20

Installing Hardware Components

Accessing Hot-Plug Areas

This section describes how to access the hot plug SCSI drive area.
Components in these areas have color coded latches or levers to signify that

they are hot-plug devices.

Accessing the Hot-Plug SCSI Drives for Wide-Ultra SCSI-3 Models

1

2

3

Figure 4-15. Removing a Wide-Ultra SCSI-3 drive

NOTE: Pinch both sides of drive levers to unlock, then swing the levers out.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Figure 4-16. Installing a Wide-Ultra SCSI-3 drive

SCSI ID Numbers for Wide-Ultra SCSI-3

There are several possible numbering schemes depending on whether you are
using 1-inch height drives, 1.6-inch height drives, or a simplex controller. The
following figures illustrate the simplex mode scenarios.

4-21

2

1

3 6
2

5

1
0

Figure 4-17. SCSI ID numbers - single SCSI channel (simplex mode)

with 1-inch drives

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

4

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

4-22

Installing Hardware Components

2 5
1
0

Figure 4-18. SCSI ID numbers - single SCSI channel (simplex mode)

with 1.6-inch drives

Accessing the Hot-Plug SCSI Drives for Wide Ultra2 SCSI Models

2

1

4
3

Figure 4-19. Removing a Wide Ultra2 SCSI drive

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Figure 4-20. Installing a Wide Ultra2 SCSI drive

SCSI ID Numbers for Wide Ultra2 SCSI

4-23

1

2

SCSI IDs
4
3
2
1
0

Figure 4-21. Wide Ultra2 SCSI ID numbers

NOTE: SCSI ID numbers 6 and 7 are dedicated to the controller.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

11
10

9
8

5

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

Chapter 5

Server Configuration and
Utilities

Using SmartStart and Support Software

SmartStart is the intelligent way to configure the server and to load the system
software, thereby achieving a well-integrated server to ensure maximum
dependability and supportability. To use the SmartStart and Support Software
CD, refer to the Server Setup and Management pack. The first time the server is
configured, the SmartStart program automatically creates a system partition and
installs the Compaq System Configuration Utility and other Compaq utilities in
that partition.

NOTE: Until you run the System Configuration program, an information
message indicating that you are running with a default configuration will occur
each time you boot the system.

5-1

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

5-2

Server Configuration and Utilities

To install the SmartStart and Support Software CD:

1. With your computer turned on, locate the CD-ROM drive.

2. Open the CD-ROM tray by pressing the load/unload button.

Figure 5-1. Inserting a CD in the CD-ROM drive

3. Place the SmartStart and Support Software CD in the tray (label facing
up), handling the CD from the edges, not by the flat surfaces of the disc.

4. Close the tray by again pressing the load/unload button.

Upon closing the CD tray, the SmartStart installation sequence will begin
automatically.

To configure the system and load the operating system, refer to the SmartStart
documentation provided in the Server Setup and Management pack shipped
with your server.

To manage the system, refer to the Compaq Management CD provided in the
Server Setup and Management pack shipped with your server.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Compaq System Configuration Utility

The Compaq System Configuration utility performs a wide range of
configuration activities including the following:

■ Configures ISA and PCI boards automatically

■ Provides switch and jumper settings

■ Resolves resource conflicts in areas such as memory, port addresses,

and interrupts (IRQs)

■ Manages the installation of memory, processor upgrades, and mass

storage devices such as hard drives, tape drives, and diskette drives

■ Sets and stores power-on features such as date and time

■ Stores configuration information in non-volatile memory

■ Assists in the installation of the operating system

■ Assists in running diagnostic tools such as TEST and INSPECT Utilities

Installing an Operating System

5-3

Compaq ProLiant 5500 and 5500R servers support the following operating
systems:

■ Novell NetWare 4.2 and NetWare 5

■ Microsoft Windows NT 3.51 and 4.0, and Windows 95 or later

■ SCO OpenServer 5.04 and 5.05

■ SCO UnixWare 2.12 and 2.13

■ IBM OS/2 2.x, Warp family of products

■ Banyan VINES v 7.x, 8.0, and 8.5

When you select the Operating System Installation feature from the System
Configuration Utility main menu, the utility provides prompts to simplify the
installation.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

5-4

Server Configuration and Utilities

First, the utility prompts you to select the correct operating system. Use the
arrow keys to select the operating system and press the Enter key. The utility
then prompts you for the operating system CD or diskette.

Not all operating systems ship with each server. Consult your local reseller or
Compaq Customer Service to get a SmartStart pack with additional operating
system support. Some operating systems have driver support/updates but not an
integrated SmartStart installation. You can still configure your server and
manually install your operating system.

SMP Operating System Support

Compaq provides optimized software support for the Dual Processing Boards
for:

■ Microsoft Windows NT 3.51 and 4.0

■ intraNetWare SMP

■ SCO OpenServer 5.04 and 5.05

■ UnixWare 2.12 and 2.13

Loading Compaq Device Drivers

Drivers are located on the Support Software Diskette and on the Compaq
SmartStart CD. The drivers on the Support Software Diskette may be newer
versions with new functionality and upgraded utilities.

IMPORTANT: Always check
Support Diskettes or CDs. If present, these files may contain information
about important software updates.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

READ ME

files on SmartStart or any Software

Diagnostics and Other Utilities

■ When you select the Diagnostics and Utilities feature from the System

Configuration Utility main menu, the utility provides prompts to test,
inspect, upgrade, and diagnose the server.

■ Diagnostics and Utilities can be installed on the system partition on the

hard drive. Use SmartStart and Support Software CD to install.

■ Run the Inspect Utility once the computer has been configured to get

information about the operating system environment.

For instructions on using the Diagnostics Utility and other Compaq utilities,
refer to the Compaq Systems Reference Library CD.

5-5

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Chapter 6

Integrated Management Display

The Integrated Management Display (IMD) is an integrated LCD display panel
mounted on the front of the server. It is designed for customers requiring even
greater levels of uptime and improved serviceability. The LCD panel will
display information directly at the server to assist the user in diagnosing and
servicing the server without using a keyboard and monitor.

Integrated Management Display Features

The features of the Integrated Management Display include:

■ Flexibility - The Integrated Management Display rotates to support both

tower and rack configurations.

■ Manageability - In an environment where every second counts, it is

important to have service and administrative information at your
fingertips. Typical information includes:

❏ POST (Power-ON Self-Test) messages

6-1

❏ User-defined administrative information
❏ POST error events
❏ System information

■ Ease of Use - For enhanced server management, the Integrated

Management Display provides a 16x4 character display and four button
control panel to easily navigate through menus.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

6-2

Integrated Management Display

Installing the IMD in the Tower Model

The Integrated Management Display (IMD) feature is standard in rack­mountable models of the Compaq ProLiant servers; this feature is optional in
tower models. The following information explains how to install the IMD in the
tower model.

1. Prepare the server for installation. See section "Preparing the Server"
located in Chapter 4.

2. Remove the IMD blank.

3. Install the Integrated Management Display.

Figure 6-1. Removing the Integrated Management Display blank

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

6-3

2

2

2

2

1

Figure 6-2. Installing the Integrated Management Display

4. Connect Integrated Management Display cable to the peripheral board.

5. Restore server to normal operation.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

6-4

Integrated Management Display

Configuring the Integrated Management Display

The Compaq Integrated Management Display can be configured to display a
variety of menus that can be customized to meet each user’s specific needs. The
following information explains how to configure and customize the Integrated
Display.

Setup with the System Configuration Utility

After installing the hardware, configure the Integrated Management Display
using the System Configuration Utility located on the Compaq SmartStart and
Support Software CD. It is recommended that this version of System
Configuration be used because it is the latest one that supports the new
Integrated Management Display. To run the utility:

1. Boot the computer from the Compaq SmartStart and Support Software
CD.

2. From the Compaq System Utilities screen select Run System
Configuration Utility.

3. Select Continue.

4. Select Review or modify hardware settings and press Enter.

5. Select Step 3: View or Edit Details and press Enter.

6. Scroll down until you find the section entitled Embedded Compaq LCD
Module.

7. Highlight the field to be modified. Press Enter to edit the highlighted
item, then type the text for that field. After entering the text, press Enter
to accept the modifications. Each field is discussed in detail later in this
chapter. See “Customizing Management Display Fields.”

8. Repeat step 7 for each menu item to be modified.

9. Press F10 to exit the View or Edit Details screen.

10. Select Step 5: Save and Exit.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

11. At the server prompt Save the Configuration and Restart the Computer,

select OK= Enter. The changes that have been entered will not be
displayed on the Display Panel until the computer is rebooted. Standard
Integrated Management Display fields are defined later in this chapter.

12. In older versions of the System Configuration Utility installed on some
hard drives, you will be asked to upgrade the system partition. The
System Configuration Utility should be upgraded at this time.

Customizing the Integrated Management Display Fields

Many of the fields shown on the Integrated Management Display can be
customized. The following sections define each of the menu choices and
include examples of some fields.

Idle Screen Text

After the display has been idle for five minutes, the Integrated Management
Display shows the following default screen text:

6-5

COMPAQ
PROLIANT 5500

ESC

Figure 6-3. Idle Screen text

This text can be changed by entering up to 3 lines with no more than 16
characters on each line. One suggestion would be to enter the server name here.
This would allow an administrator to walk into a room with multiple servers
and immediately locate the desired server.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

6-6

Integrated Management Display

Another example might be to put the company name and slogan or goal, such
as:

SMITH & ASSOC
OVER 1 BILLION
IN SALES 1997

Custom Menu Item

This is a user-defined field that can be utilized for customizing each server.
This one-line field can hold up to 14 characters. If text is entered in this field,
the text appears as another choice in the main menu.

Custom Menu Screen

This is a user-defined field that can be utilized for customizing each server. Up
to 4 lines of 14 characters each line can be entered.

Server Information

Server Name

Enter up to 2 lines of no more than 14 characters each. An example might be to
name the server by department, such as:

CUST SERVICE
WESTERN REGION

Primary Operating System

Enter the primary operating system of the server, for example, NT 4.0. Enter up
to 3 lines of 14 characters each line.

Other

Enter any additional server information that might be helpful to know about the
server. This field can hold up to 2 lines of 14 characters each. For example, the
server serial number might be entered in this field.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Administrator Information

Name

This field contains the name of the system administrator. Enter up to 2 lines of
no more than 14 characters each.

Phone Number

This field contains the phone number of the system administrator. Enter up to 2
lines of no more than 14 characters each.

Pager Number

This field contains the pager number of the system administrator. Enter up to 2
lines of no more than 14 characters each.

Other

This is a user-defined field. Enter any additional administrator information. An
example might be listing an additional administrator that serves as a backup to
the primary administrator. Enter up to 2 lines of no more than 14 characters
each.

6-7

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

6-8

Integrated Management Display

Service Information

Name

This field contains the name of the service provider. Enter up to 2 lines of no
more than 14 characters each.

Phone Number

This field contains the phone number of the service provider. Enter up to 2 lines
of no more than 14 characters each.

Pager Number

This field contains the pager number of the service provider. Enter up to 2 lines
of no more than 14 characters each.

Other

This is a user-defined field. Enter any additional service information. An
example might be to enter service contract number. Enter up to 2 lines of no
more than 14 characters each. For example, server history information could be
entered, such as

HARD DRIVE
REPLACED 7-96

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Standard Display Fields

In addition to the user-defined fields customized during configuration, the
Integrated Management Display provides the following standard fields:

Events

Selecting this menu choice enables the user to scroll through a list of all error
events starting with the most recent event.

ROM Date

This is the month/date/year of the current server ROM.

Bootblock Date:

This is the month/date/year of the current server Bootblock.

Memory

6-9

This field shows the total memory of the server.

Processor Configuration

This field shows the processor speed and other details about the processor.

F1 Prompt

Selecting this menu choice enables the user to continue booting without a
keyboard or monitor. This feature is useful for service and diagnostic purposes,
allowing the boot up process to continue without attaching a monitor and
keyboard and their respective cables.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

6-10

Integrated Management Display

Contrast

The level of contrast can be adjusted on the Integrated Display by using the UP
and DOWN arrows. Press the UP arrow to increase the contrast, and press the
DOWN arrow to decrease the contrast.

Navigating the Menus

The Compaq Integrated Management Display is menu-driven and easy to use.
Information to navigate and utilize the menus follows.

Normal Run-time Behavior

When powering up the server, the first IMD screen shows the model number
and LCD firmware revision of the server’s display.

Next, a series of server Power-On Self-Test (POST) operations is displayed.
During POST, the display indicates the server test in progress by a spinning bar
beside the menu item. When the test is finished, the IMD shows a check mark
by the completed menu item. A check mark means that the test is complete, but
does not necessarily mean the test was free from errors.

If an error occurs during POST, the server logs the error to the IMD under
Unviewed Events and requires the user to view the error before proceeding to
any other menu choices.

If there are no errors, the Idle Screen Text appears. Figure 6-3 shows the default
screen but this screen could be different if the text changed during
configuration.

Navigation Buttons

To navigate through the menus, use the four buttons shown in Figure 6-4. The
UP and DOWN arrow keys (2 and 3) allow the user to move through the
menu screens and choose menu items. The right button (4) acts as an Enter key
and allows the server to travel down through the menus. The left button (1)
acts as an Escape key and allows travel back up the menu.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

ESC

6-11

Figure 6-4. Integrated Management Display buttons

Display Symbols

There are three different display symbols used to indicate the options while
scrolling through the menus. These symbols are the UP and DOWN arrows, and
the Selector arrow.

Type of Symbol Symbol Meaning

Arrow Selector arrow shows current menu item.

Up Arrow If present in upper right corner, indicates

1

3

2

4

Table 6-1

Integrated Management Display Symbols

Press
item to the right of this arrow.

previous information exists. Press the Up
Arrow on the IMD to view the information.
Press and hold the button to scroll.

on the IMD to select the menu

Enter

Down Arrow If present in lower right corner, indicates more

information exists. Press the Down Arrow on
the IMD to view the information. Press and
hold the button to scroll.

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

6-12

Integrated Management Display

System Behavior with Error Events

After system POST, if there is an F1 error condition the IMD flashes this
message:

LCD-013.EPS

Figure 6-5. New event message

At this point it is necessary to scroll through each screen of the event
information menu before the IMD will allow movement on to other menu
choices. The display will not allow escape out of the Unviewed Events section
until all of the information stored here has been examined.

!ALERT!
Press Any Key
to View New
Events

ESC

For information on interpreting the event messages, see the Integrated
Management Log shipped with the server.

After reviewing the events, proceed with normal display operation.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

Menu Structure

The following outline shows the structure of each menu and submenu in the
order in which it appears:

Events

Event List

Administration Information

■ Server

■ Administrator

■ Service

■ Custom Menu Item (if entered)

6-13

❏ Server Name
❏ Asset Tag
❏ Operating System
❏ Other

❏ Name
❏ Phone
❏ Pager
❏ Other

❏ Name
❏ Phone
❏ Pager
❏ Other

❏ Custom Menu Screen (if entered)

System Information

■ ROM Date

■ Bootblock Date

■ Memory

■ Processors

Contrast

■ Contrast

■ Other Information

Compaq ProLiant 5500 and 5500R Servers Setup and Installation Guide

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only

6-14

Integrated Management Display

Integrated Management Log

The Compaq Integrated Management Log (IML) records system events and
stores them in an easily-viewable form. The IML records hundreds of events
instead of the 16 events that the Critical and Correctable Error Logs are capable
of recording. The IML also marks each event with a time-stamp with one­minute granularity, instead of the one-hour granularity of the previous logs.

Events listed in the Integrated Management Log are categorized as one of four
event severity levels:

■ Status—indicates that the message is informational only.

■ Repaired—indicates that corrective action has been taken.

■ Caution—indicates a non-fatal error condition.

■ Critical—indicates a component failure.

The Integrated Management Log requires Compaq Operating System­dependent drivers. Refer to Chapter 5, “Server Configuration and Utilities” for
instructions on installing the appropriate drivers.

For use with Pentium II Xeon and Pentium III Xeon processor-based servers only