Compaq Professional Workstation AP500 Reference Guide
Professional Workstation AP500
Reference Guide
Second Edition (February 1999)
Part Number 338521-002
Compaq Computer Corporation
Notice
The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR
EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.
This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.
1999 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.
Compaq, Fastart, ROMPaq, QVision, SmartStart, NetFlex, QuickFind, PaqFax, registered United States
Patent and Trademark Office.
Netelligent, SoftPaq, QuickLock, PowerStorm are trademarks and/or service marks of Compaq Computer
Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their
respective companies.
Compaq Professional Workstation AP500 Reference Guide
Second Edition (February 1999)
Part Number 338521-002
Contents
About This Guide
Text Conventions ........................................................................................................................ ix
Symbols in Text............................................................................................................................ x
Symbols on Equipment ............................................................................................................... xi
Getting Help...............................................................................................................................xii
Compaq Website................................................................................................................. xii
Telephone Numbers............................................................................................................ xii
Chapter 1
Product Features
Standard Features......................................................................................................................1-2
SmartStart for Workstations......................................................................................................1-5
Front Panel Components...........................................................................................................1-6
Rear Panel Components ............................................................................................................1-8
Side View Components........................................................................................................... 1-10
Keyboard and Mouse ..............................................................................................................1-11
Special Mouse Functions................................................................................................. 1-11
Special Keyboard Functions ............................................................................................ 1-11
Windows Logo Key ......................................................................................................... 1-14
Keyboard Lights............................................................................................................... 1-15
iii
Chapter 2
Compaq Setup and Diagnostic Software
Accessing the Compaq Utilities Menu...................................................................................... 2-1
Computer Setup..................................................................................................................2-2
Computer Checkup (TEST) ............................................................................................... 2-6
View System Information (INSPECT)..............................................................................2-7
Create a Diagnostics Diskette............................................................................................2-8
Manage a Diagnostics Partition ......................................................................................... 2-9
Exit from This Utility......................................................................................................... 2-9
ROM BIOS................................................................................................................................ 2-9
Power-On Self-Test..........................................................................................................2-10
Runtime Services .............................................................................................................2-10
Upgrading the ROM BIOS ..............................................................................................2-11
Boot Block ROM ............................................................................................................. 2-11
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iv
Chapter 3
Intelligent Manageability
Asset Management....................................................................................................................3-2
Compaq Diagnostics for Windows NT..............................................................................3-3
Fault Management..................................................................................................................... 3-5
SMART III Hard Drive Fault Prediction...........................................................................3-5
ECC Fault Prediction and Prefailure Warranty .................................................................3-5
Proactive Backup ............................................................................................................... 3-6
Surge-Tolerant Power Supply............................................................................................3-6
Thermal Sensor .................................................................................................................. 3-6
Security Management................................................................................................................ 3-7
Disabling Diskette Boot or Diskette Write........................................................................3-8
Disabling a Serial Port or Parallel Port.............................................................................. 3-9
Password Security............................................................................................................ 3-10
QuickLock/QuickBlank................................................................................................... 3-16
Cable Lock Provision.......................................................................................................3-18
Configuration Management.....................................................................................................3-20
Upgrading the ROM.........................................................................................................3-21
FailSafe Boot Block ROM...............................................................................................3-23
Remote Security Management......................................................................................... 3-25
Remote Wakeup and Remote Shutdown .........................................................................3-26
Power Management..........................................................................................................3-27
Advanced Configuration and Power Interfaces (ACPI)-Ready Hardware......................3-28
Compaq Support Software CD Kit and Support from the Compaq Website .................. 3-29
Integration Management ......................................................................................................... 3-30
Desktop Management Interface.......................................................................................3-30
Compaq Management Agents for Workstations.............................................................. 3-30
Compaq Management Solutions Partners Program......................................................... 3-31
Chapter 4
Network Communications
Connecting to an Ethernet Network.......................................................................................... 4-2
Installing the Network Driver ...................................................................................................4-2
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Chapter 5
CD-ROM Drive and PremierSound Audio System
Using the Tray-Load CD-ROM Drive...................................................................................... 5-1
Using CD-ROM Software.................................................................................................. 5-2
Using Audio CDs...............................................................................................................5-3
CD-ROM Drive Precautions..............................................................................................5-3
PremierSound Audio System.................................................................................................... 5-4
Chapter 6
Hardware Upgrade Preparations
Installation Sequence.................................................................................................................6-2
Reconfiguring the Workstation................................................................................................. 6-3
Removing the Side Access Panel.............................................................................................. 6-4
Removing the Front Bezel.........................................................................................................6-5
Identifying Internal Components ..............................................................................................6-6
Removing the Expansion Board Assembly...............................................................................6-8
Reinstalling the Expansion Board Assembly............................................................................6-9
Removing the Removable Hard Drive Cage........................................................................... 6-10
Reinstalling the Removable Hard Drive Cage........................................................................ 6-11
Identifying the System Board Components ............................................................................ 6-12
v
Chapter 7
Memory Upgrades
Installing Additional Memory................................................................................................... 7-1
Important Guidelines for DIMM Installation ....................................................................7-3
Installing DIMM Modules................................................................................................. 7-3
Chapter 8
Drives
Installing Additional Drives...................................................................................................... 8-1
Removing a Blank Drive Bezel .........................................................................................8-3
Removing a Cooling Shield...............................................................................................8-4
Locating the Hardware Screws.......................................................................................... 8-5
Installing a 7200 rpm Hard Drive in Bays 5 or 6...............................................................8-6
Installing a 10,000 rpm Hard Drive in Bays 5 or 6............................................................8-9
Installing a Hard Drive in the Removable Hard Drive Cage (Bays 1 - 3).......................8-13
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vi
continued
Drives
SCSI Cable and Guidelines..................................................................................................... 8-15
SCSI Cables ..................................................................................................................... 8-15
SCSI Guidelines for Installing SCSI Devices..................................................................8-16
SCSI Guidelines for Optimizing Performance ................................................................8-17
Chapter 9
Expansion Boards
Identifying the PCI and ISA Expansion Slots........................................................................... 9-2
Installing a PCI or an ISA Expansion Board ............................................................................9-4
Identifying the Accelerated Graphics Port (AGP) Graphics Controller Expansion Slot.......... 9-6
Installing and Removing an AGP Graphics Controller ............................................................9-7
Installing a Wide-Ultra2 PCI Controller................................................................................... 9-8
Chapter 10
Processors
Installing an Additional Pentium II Processor........................................................................10-1
Installing an Additional Pentium III Processor.......................................................................10-4
Upgrading the Processor ......................................................................................................... 10-6
Chapter 11
Troubleshooting
Checklist for Minor Problems................................................................................................. 11-1
Troubleshooting Common Problems ......................................................................................11-3
Minor Problems................................................................................................................11-3
Diskette Drive Problems..................................................................................................11-5
Display Problems.............................................................................................................11-7
Audio Problems................................................................................................................11-9
Printer Problems............................................................................................................. 11-10
Hardware Installation Problems..................................................................................... 11-11
Network Problems..........................................................................................................11-12
Memory Problems..........................................................................................................11-16
CD-ROM Drive Problems .............................................................................................11-17
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Appendix A
Regulatory Compliance Notices
Federal Communications Commission Notice.........................................................................A-1
Class A Equipment................................................................................................................... A-1
Class B Equipment................................................................................................................... A-2
Modifications .................................................................................................................... A-2
Cables................................................................................................................................A-2
Declaration of Conformity for Products Marked with FCC Logo, United States Only... A-3
Mouse Compliance Statement .......................................................................................... A-4
Canadian Notice (Avis Canadien)............................................................................................ A-4
Class A Equipment............................................................................................................ A-4
Class B Equipment............................................................................................................ A-4
European Union Notice............................................................................................................ A-4
Japanese Notice........................................................................................................................ A-5
Taiwan Notice .......................................................................................................................... A-5
Laser Devices........................................................................................................................... A-6
Laser Safety Warnings...................................................................................................... A-6
Compliance with CDRH Regulations............................................................................... A-6
Compliance with International Regulations......................................................................A-6
Laser Product Label .......................................................................................................... A-7
Laser Information.............................................................................................................. A-7
Battery Replacement Notice..................................................................................................... A-8
vii
Appendix B
Electrostatic Discharge
Grounding Methods.................................................................................................................. B-2
Appendix C
Power Cord Set Requirements
General Requirements.............................................................................................................. C-1
Country-Specific Requirements............................................................................................... C-2
Appendix D
POST Error Messages
Error Messages......................................................................................................................... D-1
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viii
Appendix E
Installing a New Battery
Running Computer Setup..........................................................................................................E-1
Installation Procedures..............................................................................................................E-2
Appendix F
Workstation Specifications
Index
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About This Guide
This guide is designed to be used as step-by-step instructions for installation,
and as a reference for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the following conventions to distinguish elements of text:
Keys
ix
Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.
USER INPUT
FILENAMES
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
Type When you are instructed
Enter When you are instructed
User input appears in a different typeface and in
uppercase.
File names appear in uppercase italics.
These appear in initial capital letters and italics.
These always appear in uppercase.
information
information and then press the
without
pressing the
information, type the
to type
Enter
to enter
information, type the
key.
Enter
key.
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x About This Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Indicates that failure to follow directions in the
warning could result in bodily harm or loss of life.
CAUTION: Indicates that failure to follow directions could result
in damage to equipment or loss of information.
IMPORTANT: Presents clarifying information or specific instructions.
NOTE: Presents commentary, sidelights, or interesting points of information.
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Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards.
Enclosed area contains no operator serviceable parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a
Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or damage
to the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for injury
exists.
WARNING: To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
xi
WARNING: To reduce the risk of electric shock or damage to the
equipment:
■ Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.
■ Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
■ Disconnect power from the workstation by unplugging the power cord
from either the electrical outlet or the workstation.
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xii About This Guide
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Website
The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at
Telephone Numbers
For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518
In Canada, call 1-800-567-1616
For Compaq technical support:
In the United States and Canada, call 1-800-652-6672
For Compaq technical support phone numbers outside the United States and
Canada, visit the Compaq website at:
www.compaq.com
.
www.compaq.com
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Chapter 1
Product Features
1-1
COMPACT
Figure 1-1. Compaq Professional Workstation AP500
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1-2
Product Features
Standard Features
The Compaq Professional Workstation AP500 offers the following standard
features. Features may vary depending on your model. For a complete listing of
the hardware and software installed in your workstation run the INSPECT
utility as described in Chapter 2.
Processors 400-MHz or 450-MHz Intel Pentium II or 500-MHz
Number of Processors One processor, upgradable to two
L2 Cache Size 512 KB
Memory 100-MHz ECC registered SDRAM DIMM, 4 DIMM sockets,
Table 1-1
Compaq Professional Workstation AP500 Standard Features
Feature Description
Pentium III embedded termination
upgradable to 1GB
Optional Memory
Upgrades
Memory Controller 800MB/s single channel memory controller
Error Checking and
Correcting (ECC) Memory
Graphics Controller 2D, 2D/3D, or 3D graphics controllers
Expansion Slots 6 slots total: 3 dedicated PCI, 1 PCI/ISA shared, 1 dedicated
Drive Controller IDE Controller, Wide-Ultra SCSI, Wide-Ultra2 SCSI
Supports 100-MHz ECC 32-MB, 64-MB, 128-MB, or
256-MB Registered SDRAM DIMMs
Uses an encoding scheme for memory error detection and
correction. (Specifically, this feature detects and corrects all
single-bit memory errors, and detects and reports doublebit errors.)
ISA, 1 AGP (all connectors populate full length cards)
Continued
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1-3
Compaq Professional Workstation AP500 Standard Features
Continued
Feature Description
Network Controller Compaq NC3161 Fast Ethernet Network Interface Controller
(10/100 Mb/s autosensing Ethernet controller) PCI
card with
Wake-on-LAN
Hard Drive Types Wide-Ultra2 SCSI Hard Disk Drive, Wide-Ultra SCSI (1”) Hard
Disk Drive, UATA Hard Disk Drive
Secondary Storage
3.5-inch diskette drive
CD-ROM drive
Drive Bays Seven drive bays
Standard External
Connectors/Jacks
Serial (two available)
Parallel
USB-hardware ready (two available)
External Wide-Ultra SCSI
Ethernet (RJ-45)
Headphone and microphone jacks
Line in/line out
Keyboard
Mouse
VGA (AGP on select models)
Audio
PremierSound with fixed equalization
ESS 1869 audio driver
external speaker output
ROM Software upgradable ROM via ROMPaq Utility
Power Supply 325-Watt power supply with Power Factor Correction (PFC)
Software Microsoft Windows NT Workstation 4.0 (Windows 2000-
ready) and Compaq support software (preinstalled)
Continued
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1-4
Product Features
Compaq Professional Workstation AP500 Standard Features
Feature Description
Intelligent Management
Asset Management
Security Features
Diagnostic Tools
Warranty 3-year limited (3/1/1): Three years Free Parts/ 1 year Free
Remote ROM update
Remote Security Management
Remote Wakeup and Remote Shutdown
Establishment of Power Management Settings
Advanced Configuration and Power Interface (ACPI) capable
Enhanced Support Software CD and support from Compaq
website
DMI 2.0
For more information, see Chapter 3.
Compaq Diagnostics for Windows NT
For more information, see Chapter 3.
Keyboard password
Administrator password
QuickLock /QuickBlank
Diskette Write Control
Diskette Boot Control
Serial Interface Control
Security Lock Provision
Power-On Self-Test (POST)
Diagnostics (DIAGS)
Computer Setup and Inspect
ROMPaq utilities to upgrade ROM
Labor On-site/ 1 year Free Labor Carry-in
Continued
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SmartStart for Workstations
If the preinstalled software on your workstation has been deleted, you can
reinstall Microsoft Windows NT Workstation and the Compaq support
software, using SmartStart for Workstations. For more information about
SmartStart for Workstations, refer to the Software Installation Guide shipped
with the workstation. There are also online help files located on the SmartStart
for Workstations CD.
For information about the graphics controller installed on your workstation,
refer to the appropriate guide on the SmartStart for Workstations CD under
X:\DOCS\GRAPHICS, where X is your CD-ROM drive designation. To view
one of the .pdf files, use Adobe Acrobat Reader. To install Adobe Acrobat
Reader, refer to the Software Installation Guide.
1-5
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1-6
Product Features
Front Panel Components
The following figure identifies the front panel components. See Table 1-2 for a
description of each component.
321 4
5
COMPACT
6
7
8
9
Figure 1-2. Identifying front panel components
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Table 1-2
Front Panel Components
Ref. Component Description
1
Power on/off LED After plugging the power cord into a grounded AC
outlet and the workstation, if the LED is:
—Workstation is ready to be powered up.
Off
Steady Amber
is not seated properly.
After pressing the power button, if the LED is:
Steady Green
expansion board assembly is seated properly.
Blinking green
—The expansion board assembly
—Workstation is turned on, and the
—Workstation is in standby mode
1-7
2
3
4
5
6
7
8
9
* An optional Zip drive can be installed in these bays.
Power button Turns the workstation on or off
Hard drive activity LED When lit, indicates the workstation is reading or
writing data to the hard drive(s)
Network activity LED When lit, indicates the workstation is receiving
or sending data on the network
Bay 4 5.25-inch, half-height drive bay for CD-ROM drive
Bay 5* 5.25-inch, half-height drive bay
Bay 6* 5.25-inch, half-height drive bay
Bay 7 3.5-inch, third-height drive bay for diskette
drive
Speaker PremierSound with fixed equalization
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1-8
Product Features
Rear Panel Components
The following figure illustrates the location of the external connectors and
jacks. See Table 1-3 for a description of each component.
1
2
3
4
5
15
6
8
10
12
14
Figure 1-3. Identifying rear panel components
7
9
11
13
Table 1-3
Rear Panel Components
Ref. Component Function
1
Power cord connector Connects the power cord
2
Headphone jack Connects to headphones
3
Audio line-out connector Connects to an external amplifier that powers
additional speakers or a tape deck for recording
Continued
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1-9
Rear Panel Components
Continued
Ref. Component Function
4
Microphone jack Connects to a microphone
5
Audio line-in connector Connects a device that supplies sound such as a
tape deck or CD player
6
Keyboard connector Connects to a keyboard (orange icon)
7
Mouse connector Connects to a mouse (green icon)
8
Serial connector Connects to a serial device
9
Serial connector Connects to a serial device
:
Wide-Ultra SCSI
Connects to a SCSI device
connector
;
Parallel connector Connects a parallel device such as a printer
<
RJ-45 connector Connects to the Ethernet network
=
VGA (AGP) connector Connects to a monitor
>
USB connectors (2) Connect to USB devices
?
Wide-Ultra2 SCSI Connects to external SCSI devices
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1-10
Product Features
Side View Components
Figure 1-4 identifies the components from the side view of the workstation and
with the side access panel removed. See Table 1-4 for a description of each
component.
Figure 1-4. Identifying components from side view
3 2 1
4
5
COMPACT
6
7
8
Table 1-4
Side View Components
Ref. Component Description
1
2
3
4
5
6
7
8
Bay 1 3.5-inch drive; part of removable hard drive cage.
Bay 2 3.5-inch drive; part of removable hard drive cage.
Bay 3 3.5-inch drive; part of removable hard drive cage.
Bay 4 5.25-inch, half-height drive bay CD-ROM drive
Bay 5 5.25-inch, half-height drive bay
Bay 6 5.25-inch, half-height drive bay
Bay 7 3.5-inch, third-height drive bay, diskette drive
Air plenum (cooling
chamber)
Fan provides cooling for internal components
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Keyboard and Mouse
The Compaq Professional Workstation AP500 ships with a keyboard and a
three-button mouse.
Special Mouse Functions
Most software applications support the use of a mouse. The functions assigned
to each mouse button depend on the software application you are using.
The Logitech OEM MouseWare software provides special drivers and an applet
that allows you to define the functionality of the mouse buttons. For more
information on installing this software, refer to the Workstation Software
Reference located on the SmartStart for Workstations CD at
X:/DOCS/REFERENC/INDEX.HTM, where X is your CD-ROM drive
designation.
Special Keyboard Functions
Some keys on the keyboard provide special functions, depending on the
software application you are using. The following figure identifies all special
function keys. See Table 1-5 for a description of each key.
1-11
1 2
Figure 1-5. Identifying special function keys
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3 4 5 6 7
912101189 1110
Compaq Professional Workstation AP500 Reference Guide
13
1-12
Product Features
Table 1-5
Special Function Keys
Ref. Key Function
1
Esc
Often assigned a specific task by the application.
Frequently used as an exit key (for quitting an application),
for moving back one screen, or for canceling a command.
2
3
4
5
6
7
8
9
F1 - F12
Backspace
Print Scrn
Scroll Lock
Pause
Num Lock
Caps Lock
Ctrl
Used for specific effects in applications and operating
systems. Refer to the application software documentation.
Moves the cursor left and deletes characters as it moves to
the left.
Depending on the software you are using, prints the
displayed screen to a printer. Using this key may not print
the entire file.
When the Scroll Lock light is on, the screen is prevented
from scrolling.
Temporarily suspends screen scrolling or some operations.
When the Num Lock light is on, the numeric keypad is
activated and the arrow keys are deactivated. (The arrow
keys to the left of the keypad perform the same functions
as the arrow keys on the keypad.)
When the Caps Lock light is on, all letters typed are
capitalized.
Used in combination with another key, its effect depends
on the application software you are using.
Continued
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1-13
Special Function Keys
Continued
Ref. Key Function
:
Windows
Logo*
Used to open the Start menu in Windows NT Workstation.
Used in combination with other keys to perform other
functions. (See next table.)
;
Alt
Used in combination with another key, its effect depends
on the application software you are using.
<
Application* Used (like the right mouse button) to open pop-up menus
in a Microsoft Office application. May perform other
functions in other software applications.
=
Delete
Used to delete characters.
*Keys available in select geographic regions.
Compaq Professional Workstation AP500 Reference Guide
Writer: Jeff Parmenter Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-002
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1-14
Product Features
Windows Logo Key
The following table shows you how to use the Windows Logo key in
combination with other keys to perform certain functions in Windows NT.
Table 1-6
Key Combinations
Windows Logo Key Combination Function in Windows NT
Windows logo key +
F1
Displays a pop-up menu for the selected object.
Windows logo key +
Windows logo key +
Windows logo key +
Windows logo key +
Windows logo key +
Shift+Windows logo key +
Windows logo key +
Tab
E
F
Ctrl+F
M
R
Activates the next Taskbar button.
Launches Explore My Computer.
Launches Find Document.
Launches Find Computer.
Minimizes all open applications.
M
Undoes Minimize All.
Displays Run dialog box.
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Keyboard Lights
The following figure identifies the location of the three keyboard lights. For a
description of each light, refer to the corresponding table.
Figure 1-6. Keyboard lights
1-15
3
2
1
Table 1-7
Keyboard Lights
Ref. Description Function
1
2
3
Num Lock When Num Lock is enabled (light is on), the
numeric keypad is activated.
Caps Lock When the Caps Lock is enabled (light is on), all
text appears in uppercase when typed.
Scroll Lock When Scroll Lock is enabled (light is on), the
screen is prevented from scrolling.
Compaq Professional Workstation AP500 Reference Guide
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File Name: B-CH01.DOC Last Saved On: 2/11/99 8:09 PM
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Chapter 2
Compaq Setup and Diagnostic
Software
Your workstation provides setup and diagnostic utilities that you can use to
configure your workstation’s hardware, resolve resource conflicts, run
diagnostic tests on your workstation, and view information about your
workstation. This software includes Compaq Utilities that are preinstalled on a
hard drive partition and ROM BIOS (Read Only Memory Basic Input/Output
System). This chapter explains how to access the Compaq Utilities menu,
describes the options available in Compaq Utilities, and discusses the ROM
BIOS.
NOTE: If you have reformatted your hard drive and removed the hard drive
partition that contains the Compaq Utilities, you can reinstall the partition by
using the Compaq SmartStart for Workstations CD, or you can download Setup
and User Diagnostics from the Compaq website at www.compaq.com.
NOTE: For information on another Compaq diagnostic tool, Compaq
Diagnostics for Windows NT, see Chapter 3.
2-1
Accessing the Compaq Utilities Menu
To access the Compaq Utilities menu, follow these steps:
1. Turn on or restart the workstation. If Windows NT Workstation is
running, click Start, Shut Down, Restart the computer.
2. When you see the words “F10=Setup” in the bottom-right corner of the
screen, press the F10 key.
NOTE: If you do not press the F10 key while the message is displayed, you
must turn the workstation off, then on again, to access the utility.
3. Press the Enter key to bypass the title and welcome screen. The
Compaq Utilities menu appears.
Compaq Professional Workstation AP500 Reference Guide
Writer: Jeff Parmenter Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-002
File Name: C-CH02.DOC Last Saved On: 12/14/98 9:24 AM
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2-2
Compaq Setup and Diagnostic Software
The Compaq Utilities menu consists of the following choices:
■ Computer Setup
■ Computer Checkup (TEST)
■ View System Information (INSPECT)
■ Create a Diagnostics Diskette
■ Manage Diagnostics Partition
■ Exit from this Utility
These options are described in the following subsections.
Computer Setup
Computer Setup allows you to configure your workstation’s hardware and
resolve resource conflicts. Computer Setup provides information you will need
about your workstation if you need assistance from Compaq Customer Support.
Setup can also be used:
■ To change factory default settings, and to set or change the system
configuration, which may be necessary when you add or remove
hardware.
■ To determine if all of the devices installed on the workstation are
recognized by the system and functioning properly.
■ To determine information about the operating environment of the
workstation.
■ To solve system configuration errors detected but not automatically
fixed during the Power-On Self-Test (POST).
■ To establish and manage passwords and other security features.
■ To establish and manage energy-saving time-outs.
IMPORTANT: Be sure to configure new options and drivers in your
operating system after they have been configured by Computer Setup.
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Using Computer Setup
To use Computer Setup, select Computer Setup from the Compaq Utilities
menu. The following table describes the features available in Computer Setup.
Table 2-1
Computer Setup Features
Task Computer Setup Selection
View the product name, processor
type/speed/stepping, CPU serial number,
system ROM date, system board revision,
installed memory size, and asset tracking
number.
Click
Built-in Devices,
Information.
then click
System
2-3
Set the system time and date.
Click
Information.
Set the Asset Tag. For more information, see
section “Security Management” in Chapter 3.
Set the POST mode (QuickBoot or FullBoot)
and enable/disable POST messages.
Click
Information.
enter the new
Click
Information.
options under
Messages Descriptive/Clean Mode.
Set I/O delay and bus priority (ISA/PCI). Click
Information.
select the appropriate
View the currently installed drive A:
(preinstalled diskette drive) and drive B:
devices and set resources for diskette drives.
Enable/disable diskette booting and diskette
writing.
After changing the settings for
NOTE:
Removable Media, manually turn the
workstation off, then back on again for the
changes to take effect.
Click
The information is displayed under
Diskette.
Click
Select the appropriate option under
Removable Media.
Built-in Devices,
Click
Date/Time.
Built-in Devices,
Under
System Parameters,
Asset Tag.
Built-in Devices,
Select the appropriate
Quick Boot
Built-in Devices,
Under
System Parameters,
Built-in Devices,
Built-in Devices,
then click
then click
then click
and
POST
then click
I/O Delay.
then click
then click
System
System
System
System
Storage.
Storage.
Continued
Compaq Professional Workstation AP500 Reference Guide
Writer: Jeff Parmenter Project: Compaq Professional Workstation AP500 Reference Guide Comments: 338521-002
File Name: C-CH02.DOC Last Saved On: 12/14/98 9:24 AM
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