Compaq Professional Workstation 5100 Professional Workstation 5100 Reference Guide

Important Information About

Clearing Power-On and Setup

Passwords

The information in this card supersedes the sections, “Clearing
a Power-On Password” and “Clearing a Setup Password” in
Chapter 3, “Security Features,” in the Compaq Professional

Workstation 5100 Reference Guide.

Clearing a Power-On or Setup Password

To clear (erase) the Power-On or Setup Password, follow these steps:

1. Turn off the workstation. Disconnect the power cord
from the grounded AC outlet and from the power
connector on the rear of the workstation.

2. Remove the following components:

❏ workstation cover
❏ expansion board bracket

3. Locate the SW1 switch on the system board.

on

1 2 3 4 5 6

4. On SW1, move switch 1 to the ON position (currently
shown in the OFF (default) position).

5. Replace the expansion board bracket. Reconnect the
power cord to power connector on the rear of the
workstation and to the grounded AC outlet.

IMPORTANT: You must replace the expansion board bracket before
you restart your workstation. If the bracket is not properly seated,
the workstation will not start.

6. Restart the workstation to erase both passwords from
system memory.

NOTE: Restarting the workstation clears both

the Power-On
Password and the Setup Password. Be sure to reestablish both
passwords.

7. Turn off the workstation once more. Disconnect the

power cord from the grounded AC outlet and from the
power connector on the rear of the workstation.

8. Remove the expansion board bracket to access SW1.

9. On SW1, return switch 1 to its original default (OFF)

position.

10. Reassemble the workstation.

11. Establish a Power-On Password and a Setup Password,

if desired.

© 1998 Compaq Computer Corporation.

All rights reserved. Printed in the U.S.A.

Compaq is registered with the United States Patent and

Trademark Office.

First Edition (May 1998)

328358-xx1

328358-001

Professional Workstation 5100

Reference Guide

Third Edition (April 1998
Part Number 299348-003
Compaq Computer Corporation

)

Notice

The information in this publication is subject to change without notice.
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR

EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR
USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ
COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR
STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND AGAINST
INFRINGEMENT.

This publication contains information protected by copyright. No part of this publication may be
photocopied or reproduced in any form without prior written consent from Compaq Computer
Corporation.

 1998 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.

The software described in this guide is furnished under a license agreement or nondisclosure agreement.
The software may be used or copied only in accordance with the terms of the agreement.

Compaq, Compaq Insight Manager, ROMPaq, SmartStart, PaqFax, registered United States Patent and
Trademark Office.

Netelligent, SoftPaq, QuickLock are trademarks and/or service marks of Compaq Computer Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their

respective companies.

Compaq Professional Workstation 5100 Reference Guide

Third Edition (April 1998)
Part Number 299348-003

Contents

About This Guide

Text Conventions ........................................................................................................................ xi

Symbols in Text.......................................................................................................................... xii

Product Safety Information........................................................................................................xii

Symbols on Equipment....................................................................................................... xii

Laser Precautions...............................................................................................................xiii

Getting Help..............................................................................................................................xiv

Compaq Website................................................................................................................ xiv

Telephone Numbers........................................................................................................... xiv

Chapter 1

Product Features

Standard Features......................................................................................................................1-2

Processors...........................................................................................................................1-2

Memory.............................................................................................................................. 1-2

Expansion Slots..................................................................................................................1-2

Drive Controller.................................................................................................................1-3

Network Controller ............................................................................................................1-3

Mass Storage................................................................................................................... ... 1-3

Standard Interfaces.............................................................................................................1-4

Graphics Controllers .......................................................................................................... 1-4

Audio..................................................................................................................................1-5

ROM...................................................................................................................................1-5

Power Supply.....................................................................................................................1-5

Tower Stand.......................................................................................................................1-5

Compaq Software Features ....................................................................................................... 1-6

Preinstalled Software .........................................................................................................1-6

SmartStart for Workstations...............................................................................................1-7

Intelligent Management .....................................................................................................1-8

Asset Management.............................................................................................................1- 9

Security Features................................................................................................................1-9

Diagnostic Tools ..............................................................................................................1-10

Front Panel Components......................................................................................................... 1-10

Rear Panel Components .......................................................................................................... 1-12

iii

Compaq Professional Workstation 5100 Reference Guide

iv

Product Features

Using the Keyboard and Mouse..............................................................................................1-14

Warranty..................................................................................................................................1-19

continued

Special Keyboard Functions ............................................................................................1-14

Windows Logo Keys........................................................................................................ 1-17

Keyboard Lights............................................................................................................... 1-18

Mice.................................................................................................................................. 1-19

Chapter 2

Compaq Setup and Diagnostic Software

Accessing the Compaq Utilities Menu...................................................................................... 2-1

Computer Setup..................................................................................................................2-2

Computer Checkup (TEST) ............................................................................................... 2-4

View System Information (INSPECT).............................................................................. 2-6

Create a Diagnostics Diskette............................................................................................ 2-6

Manage a Diagnostics Partition .........................................................................................2-7

Exit from This Utility......................................................................................................... 2-7

ROM BIOS................................................................................................................................2-8

Power-On Self-Test............................................................................................................2-8

Runtime Services ............................................................................................................... 2-8

Upgrading the ROM BIOS ................................................................................................2-9

Boot Block ROM ...............................................................................................................2-9

Chapter 3

Security Features

Password Security .....................................................................................................................3-2

Power-On Password...........................................................................................................3-2

Setup Password ..................................................................................................................3-7

Advanced Security Management ............................................................................................3-12

Disabling Diskette Boot or Diskette Write......................................................................3-13

Disabling a Serial Port or Parallel Port............................................................................3-14

Enabling QuickLock/QuickBlank.................................................................................... 3-15

Smart Cover Sensor .........................................................................................................3-17

Cable Lock Provision.......................................................................................................3-18

Chapter 4

Intelligent Manageability

Configuration Management....................................................................................................... 4-1

ROM Flash......................................................................................................................... 4-2

FailSafe Boot Block ROM.................................................................................................4-4

Remote Security Management...........................................................................................4-6

Remote Wakeup and Remote Shutdown ...........................................................................4-7

Establishing Power Management Settings......................................................................... 4-8

Enhanced Support Software CD and Compaq Website...................................................4-10

Asset Management..................................................................................................................4-11

Compaq Diagnostics for Windows NT............................................................................4-11

Compaq Insight Manager and Insight Management Agents...................................................4-13

Chapter 5

Network Communications

Identifying the Ethernet Connectors .........................................................................................5-2

Connecting to an Ethernet Network..........................................................................................5-3

Attaching a Network Cable to the RJ-45 Connector .........................................................5-3

Attaching a Network Cable to the BNC Connector........................................................... 5-4

Installing the Network Drivers..................................................................................................5-5

Changing the Default Configuration.................................................................................. 5-5

v

Chapter 6

CD-ROM Drive and PremierSound Audio System

Using the Slot-Load CD-ROM Drive .......................................................................................6-1

Using CD-ROM Software.................................................................................................. 6-2

Using Audio Compact Discs.............................................................................................. 6-3

CD-ROM Drive Precautions..............................................................................................6-3

PremierSound Audio System.................................................................................................... 6-4

Compaq Professional Workstation 5100 Reference Guide

vi

Chapter 7

Hardware Upgrade Preparations

Installation Sequence.................................................................................................................7-2

Reconfiguring the Workstation.................................................................................................7-3

Removing the Workstation Cover............................................................................................. 7-4

Removing the Front Bezel.........................................................................................................7-6

Identifying Internal Components ..............................................................................................7-8

Removing the EMI Shield.........................................................................................................7-9

Extending the Drive Cage....................................................................................................... 7-10

Removing the Speaker and Baffle...........................................................................................7-11

Removing the Expansion Board Cage ....................................................................................7-13

Important Guidelines for Expansion Board Cage Replacement......................................7-14

Removing the System Board Tray.......................................................................................... 7-15

Identifying System Board Components.................................................................................. 7-16

Chapter 8

Memory Upgrades

Installing Additional Memory...................................................................................................8-1

Important Guidelines for DIMM Installation ....................................................................8-4

Installing DIMM Modules................................................................................................. 8-5

Removing DIMM Modules................................................................................................ 8-7

Chapter 9

Drives

Installing Additional Drives...................................................................................................... 9-1

Removing a Blank Drive Bezel .........................................................................................9-2

Installing a 9.1-GB Hard Drive.......................................................................................... 9-3

Installing an Optional CD-ROM, PD-CD, or Tape Drive................................................. 9-6

Installing a 3.5-Inch Drive in a 5.25-Inch Drive Bay....................................................... 9-9

Installing Optional SCSI Devices ...........................................................................................9-13

Important Guidelines for Installing Optional SCSI Devices........................................... 9-13

Using the SCSI Cable ......................................................................................................9-14

Installing a SCSI Device..................................................................................................9-15

Chapter 10

Expansion Boards

Installing an Expansion Board ................................................................................................10-1

Removing an Expansion Slot Cover................................................................................10-3

Installing an Expansion Slot Cover..................................................................................10-4

Installing a PCI or ISA Board..........................................................................................10-4

Removing a PCI or ISA Board ........................................................................................10-6

Chapter 11

Graphics Controllers

Overview .................................................................................................................................11-1

Multi-Monitor Support............................................................................................................11-2

MGA Millennium II Graphics Controller...............................................................................11-3

Upgrading Memory..........................................................................................................11-3

Installing an Additional Controller..................................................................................11-3

Resolutions and Color Support........................................................................................ 11-4

MVP Workstation Graphics Controller ..................................................................................11-7

Connecting the Four Port Splitter Cable..........................................................................11-7

Installing the Daughter Card Upgrade or an Additional Graphics Controller................. 11-9

Resolutions and Color Support......................................................................................11-10

GLoria Synergy Graphics Controller....................................................................................11-11

Installing an Additional Controller................................................................................11-11

Resolutions and Color Support......................................................................................11-12

GLoria-XL 3D Graphics Controller......................................................................................11-13

Upgrading Memory........................................................................................................11-13

Installing an Additional Graphics Controller.................................................................11-13

Resolution and Color Support........................................................................................ 11-14

Fire GL 4000 Graphics Controller........................................................................................ 11-15

Resolutions and Color Support......................................................................................11-15

vii

Chapter 12

Processors

Installing an Additional Processor .......................................................................................... 12-1

Upgrading the Processor ......................................................................................................... 12-6

Compaq Professional Workstation 5100 Reference Guide

viii

Chapter 13

Troubleshooting

Checklist for Minor Problems.................................................................................................13-1

Troubleshooting Common Problems ......................................................................................13-3

Minor Problems................................................................................................................13-3

Diskette Drive Problems..................................................................................................13-6

Display Problems............................................................................................................. 13-8

Audio Problems..............................................................................................................13-10

Printer Problems............................................................................................................. 13-11

Hardware Installation Problems..................................................................................... 13-12

Network Problems..........................................................................................................13-13

Memory Problems..........................................................................................................13-18

CD-ROM Drive Problems .............................................................................................13-19

Appendix A

Regulatory Compliance Notices

Federal Communications Commission Notice.........................................................................A-1

Class A Equipment................................................................................................................... A-1

Class B Equipment................................................................................................................... A-2

Modifications .................................................................................................................... A-2

Cables................................................................................................................................ A-2

Declaration of Conformity for Products Marked with FCC Logo, United States Only...A-3

Canadian Notice (Avis Canadien)............................................................................................ A-3

Class A Equipment............................................................................................................ A-3

Class B Equipment............................................................................................................A-4

European Union Notice............................................................................................................ A-4

Japanese Notice........................................................................................................................A-4

Taiwanese Notice.....................................................................................................................A-5

Laser Devices...........................................................................................................................A-5

Laser Safety Warnings...................................................................................................... A-5

Compliance with CDRH Regulations...............................................................................A-5

Compliance with International Regulations......................................................................A-6

Laser Product Label ..........................................................................................................A-6

Laser Information.............................................................................................................. A-6

Battery Replacement Notice..................................................................................................... A-7

Mouse Compliance Statement .......................................................................................... A-7

Appendix B

Electrostatic Discharge

Grounding Methods.................................................................................................................. B-1

Appendix C

Power Cord Set Requirements

General Requirements.............................................................................................................. C-1

Appendix D

POST Error Messages

Error Messages......................................................................................................................... D-1

Appendix E

Installing a New Battery

Running Computer Setup..........................................................................................................E-1

Installation Procedures..............................................................................................................E-2

Appendix F

External Connectors

Pin Assignments........................................................................................................................F-1

ix

Appendix G

Smart Cover Sensor Settings

Sensor Settings.........................................................................................................................G-1

Index

Compaq Professional Workstation 5100 Reference Guide

About This Guide

This User Guide is designed to be used as step-by-step instructions for
installation, and as a reference for operation, troubleshooting, and future
upgrades.

Text Conventions

This document uses the following conventions to distinguish elements of text:

Keys

xi

Keys appear in boldface. A plus sign (+) between two
keys indicates that they should be pressed
simultaneously.

USER INPUT

FILENAMES

Menu Options,
Command Names,
Dialog Box Names

COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES

Type When you are instructed

Enter When you are instructed

User input appears in a different typeface and in
uppercase.

File names appear in uppercase italics.
These appear in initial capital letters.

These always appear in uppercase

information

information and then press the

without

pressing the

information, type the

to type

Enter

to enter

information, type the

key.

Enter

key.

Compaq Professional Workstation 5100 Reference Guide

xii About This Guide

Symbols in Text

These symbols may be found in the text of this guide. They have the
following meanings.

WARNING: Indicates that failure to follow directions in the warning could

!

result in bodily harm or loss of life.

CAUTION: Indicates that failure to follow directions could result in
damage to equipment or loss of information.

IMPORTANT: Presents clarifying information or specific instructions.

NOTE: Presents commentary, sidelights, or interesting points of information.

Product Safety Information

Symbols on Equipment

These icons may be located on equipment in areas where hazardous conditions
may exist.

Any surface or area of the equipment marked with these
symbols indicates the presence of electrical shock hazards.
Enclosed area contains no operator serviceable parts.
WARNING: To reduce risk of injury from electrical shock
hazards, do not open this enclosure.

Any RJ-45 receptacle marked with these symbols indicates a
Network Interface Connection.
WARNING: To reduce risk of electrical shock, fire, or damage
to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.

Laser Precautions

!

xiii

Any surface or area of the equipment marked with these
symbols indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for injury
exists.
WARNING: To reduce the risk of injury from a hot component,
allow the surface to cool before touching.

Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.

WARNING: To reduce the risk of injury from electrical
shock, remove all power cords to completely disconnect
power from the system.

WARNING: To reduce the risk of injury from laser radiation or damage to
the equipment, observe the following precautions:

■ Allow only Compaq Authorized Service Technicians to repair the
equipment.

■ Do not open any panels, operate controls, make adjustments, or
perform procedures to a laser device other than those specified
herein.

■ Do not stare into laser beam when panels are open.

Compaq Professional Workstation 5100 Reference Guide

xiv About This Guide

Getting Help

If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.

Compaq Website

The Compaq website has information on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website by
logging on to the Internet at

Telephone Numbers

For the name of your nearest Compaq Authorized Reseller:
In the United States, call 1-800-345-1518

In Canada, call 1-800-263-5868
For Compaq technical support:
In the United States and Canada, call 1-800-OK-COMPAQ (1-800-652-6672).
For continuous quality improvement, calls may be recorded or monitored.

http://www.compaq.com

.

Elsewhere, call one of the numbers listed in the following table. The numbers in
this table are subject to change. For the latest worldwide telephone numbers,
refer to the Compaq website (
and Technical Help area.

http://www.compaq.com

) in the Compaq Services

Compaq Worldwide Offices

Country Main Phone Number & Fax

Argentina [phone]

Fax: [phone]

Australia [phone]

Fax: [phone]

Austria [phone]

Fax: [phone]

CompaqCare Center: +0222-8716-16

Belgium [phone]

Fax: [phone]

CompaqCare Center: 02-716-9696

Brazil [phone]

Fax: [phone]

Canada 905-707-1715

Fax: [phone]

Central America & Caribbean 281-518-2206

Fax: [phone]

xv

Chile [phone]

Fax: [phone]

China [phone]

Fax: [phone]

Colombia [phone]

Fax: [phone]

Czech Republic [phone]

Fax: [phone]

continued

Compaq Professional Workstation 5100 Reference Guide

xvi About This Guide

Compaq Worldwide Offices

Denmark [phone]

Ecuador +011-59-3-225-4343

Europe, Middle East, and Africa [phone]

Finland [phone]

France [phone]

Germany [phone]

continued

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

+011-59-3-246-7713
+011-59-3-246-7715

Fax: [phone]

[phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

FaxPaq: Minitel 3616

Fax: [phone]

Compaq Infoline: 01803-221221

CompaqCare Center: 0190-888080

QuickLine: 01805-212111

FaxPaq: 01805-212119

Eastern Europe, the Middle East, and
Africa are also supported from
Germany.

Hong Kong [phone]

Hungary [phone]

India [phone]

CompaqCare Center: [phone]

Fax: [phone]

QuickLine: [phone]

Fax: [phone]

Fax: [phone]

[phone]

Fax: [phone]

continued

xvii

Compaq Worldwide Offices

continued

Ireland +00-353-1-2141000

Fax: [phone]

Italy [phone]

Fax: [phone]

CompaqCare Center: 01-67825012 (Information)

02-575-90300 (Technical)

QuickLine: 02-89-200-222

Japan [phone]

Fax: [phone]

Korea [phone]

Fax: [phone]

Malaysia [phone]

Fax: [phone]

Mexico [phone]

Fax: [phone]

Middle East [phone]

Fax: [phone]

The Netherlands [phone]

Fax: [phone]

CompaqCare Center: [phone] (Information)

[phone] (Technical)

QuickLine: [phone]

FaxPaq: [phone]

Distribution Center Europe [phone]

Fax: [phone]

New Zealand [phone] Ext.817

Fax: [phone]

Norway [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

Poland [phone]

Fax: [phone]

continued

Compaq Professional Workstation 5100 Reference Guide

xviii About This Guide

Compaq Worldwide Offices

Portugal [phone]

Puerto Rico 809-765-4360

Russia [phone]

Scotland [phone]

Singapore/APD

Compaq Computer Asia/Pacific
(Regional Headquarters)

Compaq Computer Asia/Pacific
(Local Subsidiary including
regional sales for South Asia,
Indochina, Brunei, Indonesia
and the Philippines)

Compaq Asia [phone]

Spain [phone]

continued

Fax: [phone]

Fax: [phone]

Fax: [phone]

Fax: [phone]

[phone]

Fax: [phone]

[phone]

Fax: [phone]

Fax: [phone]

Fax: [phone]

CompaqCare Center: [phone]/

QuickLine: [phone]

1427

South Africa [phone]

Fax: [phone]

Sweden [phone]

Fax: [phone]

CompaqCare Center: 08-703-52-40

QuickLine: [phone]

FaxPaq: 08-703-52-25

Switzerland [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

FaxPaq: [phone]

continued

xix

Compaq Worldwide Offices

Taiwan 886-2-2735-1000

Thailand [phone]

United Kingdom [phone]

United States (Corporate Office) 281-370-0670

Austin 512-433-6000

Dallas 800-544-5255

Venezuela [phone]

continued

Fax: [phone]

Fax: [phone]

Fax: [phone]

CompaqCare Center: [phone]

QuickLine: [phone]

FaxPaq: [phone]

Fax: [phone]

Fax: [phone]

Main: 972-929-1700

Fax: [phone]

Fax: [phone]

Compaq Professional Workstation 5100 Reference Guide

Chapter 1

Product Features

1-1

Figure 1-1. Compaq Professional Workstation 5100

A

1

Compaq Professional Workstation 5100 Reference Guide

1-2

Product Features

Standard Features

The Compaq Professional Workstation 5100 offers the following standard
features:

Processors

■ Standard with one 266-MHz, 300-MHz, or 333-MHz Pentium II

processor with an integrated 512-KB Level 2 Cache

■ Upgradable to two processors with the addition of an optional second

processor

Memory

■ System Memory—includes 32-MB, 64-MB, 128-MB, 256-MB, or
512-MB EDO buffered, 128-bit system memory expandable to 512 MB

■ Optional Memory Upgrades—supports 60-ns or faster EDO buffered

16-MB, 32-MB, 64-MB, 128-MB, or 256-MB, 4-K refreshed DIMMs
added in pairs

■ Error Checking and Correcting (ECC) Memory—uses an encoding

scheme for memory error detection and correction. Specifically, this
feature detects and corrects all single-bit memory errors, and detects and
reports double-bit errors.

Expansion Slots

■ Three dedicated PCI slots (2 full length and 1 short PCI)

■ One shared PCI/ISA slot (1 full length PCI/ISA)

■ One dedicated ISA slot (1 short ISA)

Drive Controller

■ Integrated Wide-Ultra SCSI Controller on PCI local bus. Controller

provides high-performance options for up to seven SCSI devices (in
addition to the controller) without using an expansion slot for an
additional controller. This controller uses a 16-bit data path and
performs at a maximum data transfer rate of 40 megabytes per second
(MB/s).

■ Optional controller boards are available for expanding storage capacity

beyond seven devices.

Network Controller

■ Compaq Netelligent 10/100 TX Embedded UTP/Coax Controller with

Remote Wakeup capability supports 32-bit data streaming at speeds up
to 33 MHz.

Mass Storage

■ Five drive bays:

❏ Bay 1—supports a third-height device. A standard 3.5-inch diskette

1-3

drive is shipped in Bay 1.

❏ Bay 2 (Internal)—supports a third-height (1.0”) hard drive. On

some models, a standard 2.1-GB or 4.3-GB Wide-Ultra SCSI hard
drive is shipped in Bay 2.

❏ Bay 3—supports a third-height or half-height device. A standard

CD-ROM drive is shipped in Bay 3.

❏ Bay 4—supports a half-height device. An optional PD-CD drive,

CD-ROM drive, or tape drive can be installed in Bay 4.

❏ Bay 5 (Internal)—supports a third-height (1.0”) or half-height

(1.6”) hard drive. On some models, a 9.1-GB Wide-Ultra SCSI hard
drive is shipped in Bay 5.

Compaq Professional Workstation 5100 Reference Guide

1-4

Product Features

Standard Interfaces

■ Wide-Ultra SCSI

■ Serial (2)

■ Graphics

■ Audio (headphone and microphone connectors, line in/line out)

■ Parallel

■ USB (2) (hardware-ready)

■ Keyboard

■ Mouse (2-, 3-, or 4-button)

■ Ethernet - 10BaseT or 100TX (RJ-45 and BNC connectors)

Graphics Controllers

❏ 2D
❏ 3D

Depending on the model, your workstation offers one of the following graphics
controllers:

■ MGA Millennium II—supports high-performance 2D graphics

■ MVP Workstation—supports multiple monitors on a single controller

■ GLoria Synergy—supports high resolution 2D or 3D graphics

■ GLoria-XL 3D—supports high resolution 3D graphics

■ FireGL 4000— supports high resolution 3D graphics

For additional information on graphics controllers, see Chapter 11.

Audio

ROM

1-5

The Compaq PremierSound Audio System features:

■ Integrated/ported speaker built into the cabinet

■ Integrated audio chip provides stereo sound and FM music synthesis

■ Stereo inputs for CD-ROM

■ Monorial input for microphone

■ Line in/line out

■ Headphone jack

■ Software upgradable firmware

■ ROMPaq Utility used to upgrade ROM

■ FailSafe Boot-Block ROM

Power Supply

The Compaq Professional Workstation 5100 is equipped with a 280-watt Power
Factor Correction auto-sensing power supply.

Tower Stand

The Compaq Professional Workstation 5100 can be converted to a tower form
factor by installing the Tower Stand, which is shipped standard with the
workstation.

Compaq Professional Workstation 5100 Reference Guide

1-6

Product Features

Compaq Software Features

Configuring, updating, monitoring, and managing your workstation are
simplified with software customized for your workstation by Compaq
engineers. Software features include:

■ Preinstalled image of software

■ SmartStart for Workstations

■ Intelligent Management

■ Asset Management

■ Security Features

■ Diagnostic Tools

Preinstalled Software

Your Compaq Professional Workstations contains a factory preinstallation of
the following software:

■ Microsoft Windows NT operating system

■ Compaq Diagnostics for Windows NT

■ Microsoft Internet Explorer 4.x

■ Compaq support software (drivers)

■ Other Compaq utilities

■ Microsoft Service Pack 3

You must complete the setup procedures for the preinstalled software before
you can use the operating system for the first time. If the preinstalled software
on your workstation has been deleted or modified, you can install Microsoft
Windows NT, Compaq support software, and Compaq utilities using SmartStart
for Workstations.

For more information about completing the setup procedures for preinstalled
software, refer to the Software Installation Guide included with your
workstation.

SmartStart for Workstations

If the preinstalled software on your workstation has been deleted, you can
install the operating system and support software using SmartStart for
Workstations. SmartStart for Workstations is an easy-to-follow program that
streamlines operating system and support software setup for the Compaq
Professional Workstation. SmartStart provides an alternate method for
installing the preinstalled software components.

The Compaq SSD for Windows NT (NTSSD), included on the SmartStart for
Workstations CD, contains support software and utilities that enable you to take
advantage of specific capabilities offered on the Compaq Professional
Workstation. This support software is provided for use with Windows NT
Workstation 4.0 on Compaq hardware only. The NTSSD will automatically
install applicable software drivers on your system. To download the latest
NTSSD, see the Compaq website at
Services and Technical Help area under Downloadables.

http://www.compaq.com

1-7

in the Compaq

You can install drivers manually without the help of the NTSSD. To obtain the
latest drivers, including drivers for Microsoft Windows NT Workstation 4.0,
Windows NT Workstation 3.51, and Windows 95, access the Compaq website
at

http://www.compaq.com

under Downloadables.

For information on using SmartStart for Workstations or the NTSSD, refer to
the Software Installation Guide included with your workstation.

in the Compaq Services and Technical Help area

Compaq Professional Workstation 5100 Reference Guide

1-8

Product Features

Intelligent Management

Your workstation is easily maintained using Compaq Configuration
Management. Configuration Management features include:

■ ROM Flash
❏ Local
❏ Remote
❏ FailSafe Boot Block ROM

■ Remote Security Management

■ Remote Wakeup and Remote Shutdown

■ Establishment of Power Management Settings

■ Enhanced Support Software CD and Compaq website
❏ Compaq Integrated Software

For more information on Configuration Management, see Chapter 4.

Asset Management

Compaq Diagnostics for Windows NT is included on your workstation and
allows you to view system-specific information.

For information on using Compaq Diagnostics for Windows NT, see Chapter 4.

Security Features

Security features are as follows:

■ Keyboard Password

■ Administrator Password

■ QuickLock/QuickBlank

 Diskette Write Control
 Diskette Boot Control

■ Serial Interface Control

1-9

■ Parallel Interface Control

■ Security Lock Provision

■ Smart Cover Sensor

These security features are established through the Computer Setup utility. For
information concerning workstation security features, see Chapter 3.

Compaq Professional Workstation 5100 Reference Guide

1-10

Product Features

Diagnostic Tools

The software and firmware diagnostic tools available for your use are:

■ Power-On Self-Test (POST)

■ Diagnostics (DIAGS)

■ Computer Setup and Inspect

■ ROMPaq utilities to upgrade flash ROMs

For information on using diagnostic tools, see Chapter 2.

Front Panel Components

The following figure identifies the front panel components. Refer to the
corresponding table for a description of each component.

1 2 3 4 5 6 7

Figure 1-2. Identifying front panel components

1098

Table 1-1

Front Panel Components

Ref. Component Function

1 Diskette drive LED When lighted, indicates the drive is reading or

writing data

1-11

2 Diskette drive ejector

button
3 Headphone jack Connect to headphones
4 Volume control Controls headphone volume
5 CD-ROM drive LED Lights when the CD-ROM drive is reading data
6 CD-ROM drive ejector

button
7 Power switch Turns the workstation on or off
8 Power on/off LED When lighted, indicates the workstation is

9 Hard drive activity LED When lighted, indicates the workstation is

10 Network activity LED When lighted, indicates the workstation is

Partially ejects 3 1/2” diskette from diskette
drive

Partially ejects compact disk from CD-ROM
drive

turned on.

reading or writing data to the hard drive(s)

receiving or sending data on the network

Compaq Professional Workstation 5100 Reference Guide

1-12

Product Features

Rear Panel Components

The following figure illustrates the location of the external connectors as well
as the serial number. Each connector includes an icon to help identify its
function.

2 6

Figure 1-3. Identifying rear panel components

543115

7810 911121314

Table 1-2

Rear Panel Components

Ref. Component Function

1 Power cord connector Connects to the power cord.
2 Parallel port connector Connects a parallel device such as a printer
3 Serial port connectors Connects a serial device, such as a serial printer

COM 2 (B) on top, COM 1 (A) on bottom
4 Video connector Connects to a monitor
5 Microphone connector Connects a microphone

continued

1-13

Rear Panel Components

Ref. Component Function

6 Audio line-in connector Connects a device that supplies sound, such as a

7 Audio line-out

connector
8 Headphone jack Connects to headphones
9 USB connectors (2) Connects a series of USB devices

10 Ethernet RJ-45

connector

11 Ethernet BNC connector Connects to the Ethernet network
12 Wide-Ultra SCSI

connector

13 Keyboard connector Connects to a keyboard (orange icon)
14 Mouse connector Connects to a mouse (green icon)
15 Serial number Identifies the workstation

continued

tape deck or CD player
Connects an external amplifier (to power additional

speakers) or a tape deck for recording

Connects to the Ethernet network

Connects to external SCSI devices

Compaq Professional Workstation 5100 Reference Guide

1-14

Product Features

Using the Keyboard and Mouse

The Compaq Professional Workstation 5100 ships with a keyboard and a two-,
three-, or four-button mouse, depending on your model.

Special Keyboard Functions

Some keys on the keyboard provide special functions, depending on the
software application you are using. The following figure identifies all special
function keys. Refer to the corresponding table for a description and function of
each key.

1 2

Figure 1-4. Identifying Special Function keys

3 4 5 6 7

912101189 1110

13

Table 1-3

Special Function Keys

Ref. Key Function

1 Esc Often assigned a specific task by the application.

Frequently used as an exit key (for quitting an application),
for moving back one screen, or for canceling a command.

2 F1 - F12 Use for specific effects in applications and operating

systems. Refer to the application software documentation.

3 Backspace Moves the cursor left and deletes characters as it moves to

the left.

4 Print Scrn Depending on the software you are using, prints the

displayed screen to a printer. Using this key may not print
the entire file.

5 Scroll Lock When the Scroll Lock light is on, the screen is prevented

from scrolling.

6 Pause Temporarily suspends screen scrolling or some operations.

1-15

7 Num Lock When the Num Lock light is on, the numeric keypad is

activated and the arrow keys are deactivated. (The arrow
keys to the left of the keypad perform the same functions
as the arrow keys on the keypad.)

8 Caps Lock When the Caps Lock light is on, all letters typed are

capitalized.

9 Ctrl Used in combination with another key, its effect depends

on the application software you are using.

continued

Compaq Professional Workstation 5100 Reference Guide

1-16

Product Features

Special Function Keys

Ref. Key Function

10 Windows

Logo*

11 Alt Used in combination with another key, its effect depends

12 Application* Used (like the right mouse button) to open pop-up menus

13 Delete Used to delete characters.

*Keys available in select geographic regions

continued

Used to open the Start menu in Microsoft Windows NT.
Used in combination with other keys to perform other
functions. (See next table.)

on the application software you are using.

in a Microsoft Office application. May perform other
functions in other software applications.

.

Windows Logo Keys

The following table shows you how to use the Windows Logo keys in
combination with other keys to perform certain functions in Windows NT.

Windows Logo Key Combination Functionality in Windows NT

Windows logo key + F1 Displays a pop-up menu for the selected object.
Windows logo key + Tab Activates the next Taskbar button.
Windows logo key + E Launches Explore My Computer.
Windows logo key + F Launches Find Document.
Windows logo key + Ctrl+F Launches Find Computer.
Windows logo key + M Minimizes all open applications.
Shift+Windows logo key + M Undoes Minimize All.
Windows logo key + R Displays Run dialog box.

1-17

Table 1-4

Key Combinations

Compaq Professional Workstation 5100 Reference Guide

1-18

Product Features

Keyboard Lights

The following figure identifies the location of the three keyboard lights. For a
description and purpose of each light, refer to the corresponding table.

3

2

1

Figure 1-5. Keyboard lights

Table 1-5

Keyboard Lights

Ref. Description Function

1 Num Lock When Num Lock is enabled (light is on), the

numeric keypad is activated.

2 Caps Lock When the Caps Lock is enabled (light is on), all

text appears in uppercase when typed.

3 Scroll Lock When Scroll Lock is enabled (light is on), the

screen is prevented from scrolling.

Mice

Warranty

1-19

Depending on the model, your workstation comes with one of the following
mice:

■ Two-button

■ Three-button

■ Four-button

Most software applications support the use of a mouse. The functions assigned
to each mouse button depend on the software application you are using.

The Logitech OEM MouseWare v2.3A-NT software provides special drivers
and an applet that allow you to define the functionality of the mouse buttons.
For more information on installing this software, refer to the Workstation
Software Reference included on the SmartStart for Workstations CD. If you
have a 4-button mouse, see the documentation included with the mouse for
more information.

■ Three-year limited worldwide warranty

■ Pre-Failure warranty on processors, memory, and hard drives. Refer to

the Limited Warranty for additional information.

Compaq Professional Workstation 5100 Reference Guide

Chapter 2

Compaq Setup and Diagnostic Software

Your Compaq Professional Workstation 5100 comes with Compaq setup and
diagnostic software. This software includes Compaq Utilities preinstalled on a
hard drive partition, and ROM BIOS (Read Only Memory Basic Input/Output
System). This chapter explains how to access the Compaq Utilities menu,
describes the options available in Compaq Utilities, and discusses the ROM
BIOS.

If you have reformatted your hard drive and removed the Compaq Utilities
partition, it can be reinstalled by using the Compaq SmartStart for Workstations
CD, or you can download Setup and User Diagnostics diskettes from the
Compaq website at http://www.compaq.com in the Compaq Services and
Technical Help area under Downloadables.

IMPORTANT: For more information about installing your operating system,
drivers, and other support software, refer to the
included with your workstation.

Software Installation Guide

2-1

Accessing the Compaq Utilities Menu

To access the Compaq Utilities menu:

1. Turn on or restart the workstation.

NOTE: Do not restart your workstation while in Windows NT. Exit Windows
NT, then restart the workstation.

2. When the cursor blinks in the upper-right corner of the screen, press

F10. You have approximately two seconds to press F10 or you must
restart the workstation.

3. Press Enter to bypass the title and welcome screens. The Compaq

Utilities menu appears.

Compaq Professional Workstation 5100 Reference Guide

2-2

Compaq Setup and Diagnostic Software

The Compaq Utilities menu consists of the following choices:

■ Computer Setup

■ Computer Checkup (TEST)

■ View System Information (INSPECT)

■ Create a Diagnostics Diskette

■ Manage Diagnostics Partition

■ Exit from this Utility

Computer Setup

Use Computer Setup in the following instances:

■ To verify configuration parameters when resolving problems.

■ To get an overview of the workstation's hardware.

■ To modify settings for graphics, processor, memory, audio, storage,

communications, and input devices.

■ To enable or disable removable media drive boot ability.

■ To enable or disable removable media drive write control.

■ To enable or disable the serial or parallel ports.

■ To resolve errors when a system configuration error is detected during

the Power-On Self-Test (POST) and is not automatically fixed by POST.

■ To change factory default settings.

■ If you add new options, such as a network interface controller upgrade.

IMPORTANT: Be sure to configure new options and drivers in your
operating system after they have been configured by the Setup utility.

Security Management

Your workstation offers security features that provide solutions for a variety of
potential concerns. Use the Security Management feature of Computer Setup:

■ To set or change the setup (administrator) password, which protects the

workstation configuration.

■ To set or change your power-on password.

■ To password-protect access to your system after turning on the

workstation.

■ To set or change QuickLock/QuickBlank features.

See Chapter 3 to identify the security features, their purposes, and how to
establish them.

Power Management

Use the Power Management feature of Computer Setup:

■ To create a custom power conservation level.

2-3

■ To enable or disable power management.

■ To change component time-out periods.

CAUTION: Using the Energy Save Monitor feature with non
Energy Star-compliant monitors may cause video distortion when
the Screen Save time-out occurs.

Compaq Professional Workstation 5100 Reference Guide

2-4

Compaq Setup and Diagnostic Software

Computer Checkup (TEST)

Use Computer Checkup (TEST):

■ To determine if all devices are recognized by the system and functioning

properly. Running TEST is optional, but recommended, after you install
or connect a new device.

■ To save, print, or display the information generated by TEST. It is

recommended that you run TEST and have the printed report available
before placing a call to the Compaq Customer Support Center.

■ To assist your Compaq authorized dealer, reseller, or service provider in

analyzing the system by allowing the service provider to reproduce the
same environment on another workstation for testing.

To run Computer Checkup (TEST):

1. Turn on only the external devices that you wish to test. You may wish to
leave the printer connected to log error messages.

2. Access the Compaq Utilities menu.

3. From the Compaq Utilities menu, select Computer Checkup (TEST).

4. When the test option menu appears, select the option to view the device
list.

5. Verify that TEST correctly detected the devices installed.

NOTE: This utility detects all devices manufactured by Compaq; devices
from other manufacturers may not be detected.

❏ If the list is correct, select OK and go to step 6.
❏ If the list is incorrect, be sure that any new devices are installed

properly. If there is an installation problem, call your Compaq
authorized dealer, reseller, or service provider.

6. Select one of the following from the test option menu:

❏ Quick Check Diagnostics—This option runs a quick, general test

on each device with a minimal number of prompts. If errors occur,
they are displayed when the testing is complete.

❏ Automatic Diagnostics—This option runs unattended, maximum

testing of each device with minimal prompts. You can choose how
many times to run the tests, to stop on errors, or to print or file a log
of errors.

❏ Prompted Diagnostics—This option allows maximum control over

the device testing process. You can choose attended or unattended
testing, decide to stop on errors, or choose to print or file a log of
errors.

7. Follow the instructions on the screen as the diagnostic tests are run on
the devices. When the testing is complete, the screen displays the test
option menu again.

NOTE: When running TEST, record any error message numbers and have
them available when you contact your Compaq authorized dealer, reseller, or
service provider for assistance.

8. Exit to the Compaq Utilities menu.

2-5

Compaq Professional Workstation 5100 Reference Guide

2-6

Compaq Setup and Diagnostic Software

View System Information (INSPECT)

Use View System Information (INSPECT) in the following instances:

■ To view information about the system once it has been configured.

■ To save, print, or display the information generated by INSPECT. It is

recommended that you run INSPECT and have the printed report
available before placing a call to the Compaq Customer Support Center.

■ To assist your Compaq authorized dealer, reseller, or service provider in

analyzing the system by allowing the service provider to reproduce the
same environment on another workstation for testing.

INSPECT provides the following information about the system's operating
environment:

■ Contents of the operating system startup files

■ Current memory configuration

■ ROM versions

■ Type of processor and coprocessor

■ Types of drives installed

■ Active printer and communications interfaces

■ Type of modem installed

■ Graphics details

Create a Diagnostics Diskette

This option allows you to create either Setup or Diagnostics diskettes from the
diagnostics partition. To create the diskettes:

1. Turn on or restart the workstation. If Windows NT is running, click
Start, Shut Down, Restart the computer.

Immediately after the workstation completes Power-On Self-Test

(POST), which is indicated on the screen by the memory check, the
system beeps twice and the cursor moves to the upper-right corner of the
screen.

2. Press F10 as soon as the cursor moves to the upper-right corner of the
screen.

3. If prompted, select the desired language.

4. Press Enter to bypass the Welcome to Compaq Utilities screen.

5. From the Compaq Utilities menu, select Create a Diagnostics Diskette.
One diagnostic and two setup diskettes will be created.

NOTE: The Diagnostics and Setup diskettes can also be created by
downloading the latest version from the Compaq website at
http://www.compaq.com in the Compaq Services and Technical Help area
under Downloadables.

Manage a Diagnostics Partition

This option allows you to create, delete, or upgrade the diagnostics software on
the workstation. This must be performed from a diagnostics diskette.

2-7

Exit from This Utility

Use this option to exit the Compaq Utilities menu.

CAUTION: Creating a diagnostics partition involves performing a
low-level format on the hard drive. Normally, this is only done to
add diagnostics to a new replacement hard drive. If the
diagnostics software is deleted, you will no longer be able to
access the Compaq Utilities menu.

Compaq Professional Workstation 5100 Reference Guide

2-8

Compaq Setup and Diagnostic Software

ROM BIOS

Your workstation contains a set of software called Basic Input/Output System
(BIOS) stored in Read Only Memory (ROM) on the system board. The BIOS
contains a set of routines for Power-On Self-Test (POST) and accessing
hardware specific information. The ROM is composed of a flash upgrade
component and a static boot block.

Power-On Self-Test

When you turn on your workstation, the BIOS runs a number of tests, called
Power-On Self-Tests (POSTs). These tests check and initialize many hardware
components. The basic sequence for POST is:

1. Check and initialize low level hardware.

2. Count memory.

The memory count is displayed in the upper left corner of the monitor

screen in increments of kilobytes (KB).

3. Detect and spin up hard drives and other SCSI devices. A message will
be displayed:

SCSI Device Detected - System Board, SCSI Idx: <disk ID> where x is from 0

to 7 and disk ID is the drive type.

4. Boot from, in sequence, either a CD, a diskette, or the hard drive.

Runtime Services

After your workstation boots to the operating system, the BIOS still provides
some runtime services to the operating system. For instance, the BIOS provides
information to the operating system on how many processors are installed, how
the system interrupts are configured, and information on the disk drives. BIOS
also provides information about your workstation’s configuration and
maintenance.

Upgrading the ROM BIOS

The flashable component of the ROM BIOS on your workstation can be
upgraded. Since the BIOS is stored in ROM on the system board, the upgrade
procedure is different than the upgrade procedure for other software.

New versions of the ROM BIOS may be downloaded from the Compaq website
at http://www.compaq.com in the Technical Help and Services area under
Downloadable Files. ROM BIOS upgrades are called ROMPaqs.

To upgrade your ROM BIOS, execute the ROMPaq software and follow the
directions given by the ROMPaq software.

Boot Block ROM

The boot block is a flash-protected section of the ROM that can not be
upgraded.

For more information about Boot Block ROM, see FailSafe Boot Block ROM
in Chapter 4.

2-9

Compaq Professional Workstation 5100 Reference Guide

Chapter 3

Security Features

Your workstation includes security features that provide solutions for potential
security problems. This chapter identifies these features and describes their
purposes.

The following table describes how the security features function. In some cases,
you must set switches. For information on setting these switches, see the hood
labels located on the underside of the workstation cover.

Feature Purpose How It Is Established

Setup Password Prevents reconfiguration of the

Table 3-1

Security Features

workstation (use of the Computer
Setup utility) until the Setup
Password is entered. Utilized by
system administrator.

3-1

Computer Setup from the
Compaq Utilities menu

Power-On
Password

Logon Password Prevents use of the workstation

QuickLock/
QuickBlank

Serial Interface
Control

Prevents use of the workstation
until the Power-On Password is
entered. Blocks unauthorized
users.

unless logon password is entered.
Allows file security for multiple
users.

Disables keyboard and can blank
the screen without exiting
application; enabled with a
Power-On Password

Prevents transfer of data through
the integrated serial interface

Computer Setup from the
Compaq Utilities menu

Windows NT Security

Computer Setup from the
Compaq Utilities menu

Computer Setup from the
Compaq Utilities menu

continued

Compaq Professional Workstation 5100 Reference Guide

3-2

Security Features

Security Features

Feature Purpose How It Is Established

Parallel Interface
Control

Removable
Media Control

Smart Cover
Sensor

Cable Lock
Provision

Password Security

Your workstation supports security password features that can be established by
selecting Computer Setup from the Compaq Utilities menu. To access these
features, complete the procedures described in the sections that follow.

continued

Prevents transfer of data through
the integrated parallel interface

Prevents writing to the removable
media drives. Allows read only

Indicates when workstation cover
has been removed. Can be set to
require Setup Password after
cover has been removed.

Inhibits access to the interior of
the workstation to prevent
unwanted configuration changes
or component removal. Can also
be used to secure the workstation
to a fixed object.

Computer Setup from the
Compaq Utilities menu

Computer Setup from the
Compaq Utilities menu

Computer Setup from the
Compaq Utilities menu.

Install a padlock with the
security bracket to inhibit
access to the interior of the
workstation; add a cable lock
to secure the workstation to a
fixed object.

Power-On Password

Establishing a Power-On Password through Computer Setup prevents
unauthorized access to the workstation when the power is turned on. To access
the workstation, you must enter the password when the key icon (
on the monitor.

NOTE

: The Power-On Password may only be established (for the first time)
using the Computer Setup utility. Once established, the Setup utility cannot be
used to change or delete the Power-On Password. To change or delete the
Power-On Password, see “Changing a Power-On Password” or “Deleting a
Power-On Password” in this chapter.

) appears

To establish a Power-On Password, follow these steps:

1. Turn on the workstation.

2. When the cursor appears in the upper-right corner of the screen, press

F10.

NOTE

: The cursor displays in the upper-right corner of the screen for
approximately two seconds. If you do not press

F10

during this time, you must

turn the workstation off, then on again to access the utility.

3. Press Enter to bypass the welcome screens and display the main menu.

4. From the main menu, select Computer Setup and press Enter.

5. From the Computer Setup main menu, select the Security Management
feature under Built-In Devices.

6. Locate the Power-On Password option and follow the instructions
provided to enable it.

7. Save the configuration and exit the utility.

For more information about the various screen and configuration options, See
Chapter 2.

3-3

Entering a Power-On Password

To enter the Power-On Password, follow these steps:

1. Turn on the workstation.

2. When the key icon (
password.

NOTE

: Type carefully; for security reasons, the characters you type do not
appear on the screen. If you enter the password incorrectly, a broken key icon
(

) appears. Try again. After three unsuccessful tries, you must turn off the

workstation, then turn it on again before you can continue.

) appears on the monitor, enter your current

Compaq Professional Workstation 5100 Reference Guide

3-4

Security Features

Changing a Power-On Password

To change the Power-On Password, follow these steps:

1. Turn on the workstation. (If the workstation is already on, you must turn
it off and then on again.)

2. When the key icon (
slash (/) or alternate delimiter character, your new password, another
slash(/) or alternate delimiter character, and your new password:

current password/new password/new password

NOTE

: Type carefully; for security reasons, the characters you type do not
appear on the screen. See the “National Keyboard Delimiter Characters”
section in this chapter for information about the alternate delimiter characters.

IMPORTANT:

Completing this procedure causes the new password to take effect the next time
you turn on the workstation.

Be sure to record your password and put it in a safe place.

) appears, type your current password, then a

Deleting a Power-On Password

To delete the Power-On Password, follow these steps:

1. Turn on the workstation.

2. When the key icon (
by a slash (/) or alternate delimiter character:

) appears, type your current password followed

current password/

This will delete the password until you establish a new one.

NOTE

: See the “National Keyboard Delimiter Characters” section in this

chapter for information about alternate delimiter characters.

National Keyboard Delimiter Characters

Each keyboard is designed to meet country-specific requirements. The syntax
and keys that you use for changing or deleting your password depend on the
keyboard that came with your workstation. To determine the delimiter key
required for changing or deleting your password, find your keyboard in the
following table.

Table 3-2

National Keyboard Delimiter Characters

3-5

Arabic
Belgian
BHCSY*
Brazilian
Chinese
Czech
Danish
French
French Canadian
German

*Bosnia-Herzegovina, Croatia, Slovenia, and Yugoslavia

Greek

/

Hungarian

=

Italian

-

Japanese

/

Hangul

/

Latin American

-

Norwegian

-

Polish

!

Portuguese

é

Russian

-

Slovakian

-

Spanish

-

Swedish/Finnish

-

Swiss

/

Taiwanese

/

Thai

-

Turkish

-

U.K. English

-

U.S. English

­/

-

­/

­/
/
.
/
/

Compaq Professional Workstation 5100 Reference Guide

3-6

Security Features

Clearing a Power-On Password

If you forget your password, you cannot access the workstation. To clear the
Power-On Password, follow these steps:

1. Turn off the workstation.

2. Remove the following components:

❏ workstation cover
❏ expansion board cage

3. Locate the SW1 switch on the system board. The following figure shows
the default switch setting for each switch on SW1.

on

1 23456

Figure 3-1. Locating the SW1 switch and identifying default settings

4. On SW1, move switch 1 to the ON position (not shown).

IMPORTANT:

OFF, your system is password-protected. To re-enable password protection,
you MUST return the switch to its

Switch 1 has a default setting of OFF. When the switch is

default

position later in this procedure.

5. Restart the workstation to erase your password from system memory.

NOTE

Be sure to reestablish your Setup Password after clearing the Power-On
Password.

6. Turn off the workstation once more.

7. Return switch 1 to its original default (OFF) position.

8. Reassemble and restart the workstation.

9. Establish a new Power-On Password, if desired.

Setup Password

Establishing a Setup Password through the Computer Setup utility prevents
reconfiguration of the workstation until the Setup Password is entered.

If your workstation does not have a Setup Password enabled, then the ROM is
not write-protected. Updates may occur that could disrupt the operating system.
The Setup Password is disabled when the workstation leaves the factory.

3-7

: Clearing the Power-On Password will also clear the Setup Password.

NOTE

: The Setup Password is different from the Power-On Password. The
Setup Password is designed for network administrators to lock in the proper
configuration settings of the workstation. Individual users can still retain local
control of the workstation by using the Power-On Password feature.

To establish a Setup Password through Computer Setup, follow these steps:

1. Turn on the workstation.

2. When the cursor appears in the upper-right corner of the screen, press

F10.

NOTE

: The cursor displays in the upper-right corner of the screen for

F10

approximately two seconds. If you do not press
turn the workstation off, then on again to access the utility.

3. Press Enter to bypass the welcome screens and display the main menu.

4. From the main menu, select Computer Setup and press Enter.

Compaq Professional Workstation 5100 Reference Guide

during this time, you must

3-8

Security Features

5. From the Computer Setup main menu, select the Security Management
feature under Built-In Devices.

6. Locate the Setup Password option and follow the instructions on the
screen to enable it.

7. Save the configuration and exit the Computer Setup utility.

Entering the Setup Password

To enter the Setup Password, follow these steps:

1. Turn on the workstation.

2. When the cursor appears in the upper-right corner of the screen, press
F10.

NOTE

: The cursor displays in the upper-right corner of the screen for

F10

approximately two seconds. If you do not press
turn the workstation off, then on again to access the utility.

during this time, you must

3. When the key icon (
carefully.

NOTE

: Be sure to enter the Setup Password, not the Power-On Password.
Type carefully; for security reasons, the characters you type do not appear on
the screen. If you enter the Setup Password incorrectly, a broken key icon
(

) appears. Try again. After three unsuccessful tries, you will be allowed to
view the current computer settings, but you will not be able to edit or change
the settings. If you only want to view the current computer settings, press

Enter

.

) appears, enter your current Setup Password

Changing a Setup Password

To change the Setup Password, follow these steps:

1. Turn on the workstation.

2. When the cursor appears in the upper-right corner of the screen, press

F10.

NOTE

: The cursor displays in the upper-right corner of the screen for

F10

approximately two seconds. If you do not press
turn the workstation off, then on again to access the utility.

3. Enter the current Setup Password.

NOTE:

Type carefully; for security reasons, the characters you type do not
appear on the screen. See the “National Keyboard Delimiter Characters”
section in this chapter for information about the alternate delimiter characters.

4. Press Enter to bypass the welcome screens and display the main menu.

When the key icon (

) appears, type your current password, then a
slash (/) or alternate delimiter character, your new password, another
slash(/) or alternate delimiter character, and your new password:

current password/new password/new password

during this time, you must

3-9

NOTE

: The Setup Password may also be changed by using the Computer
Setup utility. Follow the “Setup Password” procedure provided earlier in this
chapter. Locate the Setup Password option and follow the instructions to
change the Setup Password.

Completing this procedure causes the new password to take effect the next time
you turn on the workstation.

Compaq Professional Workstation 5100 Reference Guide

3-10

Security Features

Deleting a Setup Password

To delete the Setup Password, follow these steps:

1. Turn on the workstation.

2. When the cursor appears in the upper-right corner of the screen, press

F10.

NOTE

: The cursor displays in the upper-right corner of the screen for

F10

approximately two seconds. If you do not press
turn the workstation off, then on again to access the utility.

during this time, you must

3. When the key icon (
by a slash (/) or alternate delimiter character:

This will delete the password until you establish a new one through

Security Management.

NOTE

: The Setup Password may also be deleted by using the Computer Setup
utility. Follow the “Setup Password” procedure provided earlier in this chapter.
Locate the Setup Password option and follow the instructions to delete the
Setup Password. The Setup utility will provide an option to disable the Setup
Password; disabling the Setup Password is the same as deleting it.

See the “National Keyboard Delimiter Characters” section in this chapter for
information about alternate delimiter characters.

) appears, type your current password followed

current password/

Clearing a Setup Password

If you forget your Setup Password, you cannot use the Computer Setup utility
to change the configuration settings. You can view the current settings, but you
can not change them unless you know the Setup Password.

To clear the Setup Password:

1. Turn off the workstation.

2. Remove the following components:

❏ workstation cover
❏ expansion board cage

3. Locate the SW1 switch on the system board. The following figure shows
the default switch setting for each switch on SW1.

3-11

on

1 23456

Figure 3-2. Locating the SW1 switch and identifying default settings

Compaq Professional Workstation 5100 Reference Guide

3-12

Security Features

4. On SW1, move switch 1 to the ON position (not shown).

IMPORTANT:

Switch 1 has a default setting of OFF. When the switch is
OFF, your system is password-protected. To re-enable password protection,
you MUST return the switch to its

5. Restart the workstation to erase your password from system memory.

NOTE

: Clearing the Setup Password will also clear the Power-On Password.
Be sure to reestablish your Power-On Password after clearing the Setup
Password.

6. Turn off the workstation once more.

7. Return switch 1 to its original default (OFF) position.

8. Reassemble and restart the workstation.

9. Establish a new Setup Password, if desired.

Advanced Security Management

The following security features can be accessed through the Computer Setup
option on the Compaq Utilities menu.

■ Disable removable media boot ability

■ Disable removable media write ability

default

position later in this procedure.

■ Disable serial port

■ Disable parallel port

■ QuickLock/QuickBlank

■ Smart Cover Sensor

NOTE

: QuickLock/QuickBlank must be used in combination with a Power-On or

Setup Password.

Disabling Diskette Boot or Diskette Write

3-13

IMPORTANT:

Block ROM will ignore the disabled feature to accommodate a FLASH
recovery in the event a system ROM failure occurs.

To disable the factory settings that permit the workstation to boot from a
diskette, or to prohibit a user from saving data to a diskette, follow these steps:

1. Turn on the workstation.

2. When the cursor appears in the upper-right corner of the screen,
press F10.

NOTE

: The cursor displays in the upper-right corner of the screen for
approximately two seconds. If you do not press
turn the workstation off, then on again to access the utility.

3. Press Enter to bypass the welcome screens and display the main menu.

4. From the main menu, select Computer Setup, then press Enter.

5. From the Computer Setup main menu, select the Security Management
feature under Built-In Devices.

6. Select Storage.

7. Under Removable Media, select the function you want to disable.

8. Save the configuration and exit the utility.

If you disable the Diskette Boot feature, the FailSafe Boot

F10

during this time, you must

9. Reboot the workstation.

NOTE

: Compaq recommends that you establish a Setup Password to prevent
another user from entering the Computer Setup utility and changing any
settings.

Compaq Professional Workstation 5100 Reference Guide

3-14

Security Features

Disabling a Serial Port or Parallel Port

To disable either of the serial ports or the parallel port:

1. Turn on the workstation.

2. When the cursor appears in the upper-right corner of the screen,

press F10.

NOTE

: The cursor displays in the upper-right corner of the screen for
approximately two seconds. If you do not press
turn the workstation off, then on again to access the utility.

3. Press Enter to bypass the welcome screens and display the main menu.

4. From the main menu, select Computer Setup, then press Enter.

5. From the Computer Setup main menu, select Communications under
Built-In Devices.

6. To disable a Serial Port:

❏ Click on the down arrow of Available Serial Ports.
❏ Under Settings, select Disable for Serial Port 1 or Serial Port 2,

whichever you want to disable.

F10

during this time, you must

7. To disable the Parallel Port:

❏ Under Settings, click the down arrow to locate Parallel Port.
❏ Select Disable.

8. Save the configuration and exit the utility.

9. Reboot the workstation.

Enabling QuickLock/QuickBlank

QuickLock and QuickBlank are enabled through Security Management in
Computer Setup. These features allow you to:

■ Disable the keyboard and mouse interface (QuickLock)

■ Blank the screen from within an application (QuickBlank)

NOTE

: To re-enable the keyboard and mouse interface and access the
application, you must enter the Power-On Password that you established in
Security Management. Therefore, you must establish a Power-On Password in
order to utilize QuickLock and QuickBlank.

To enable the QuickLock and QuickBlank features, the Power-On Password
must be enabled. Then:

1. Turn on the workstation.

2. When the cursor appears in the upper-right corner of the screen, press

F10.

NOTE

: The cursor displays in the upper-right corner of the screen for
approximately two seconds. If you do not press
turn the workstation off, then on again to access the utility.

F10

during this time, you must

3-15

3. Press Enter to bypass the welcome screens and display the main menu.

4. Select Computer Setup from the main menu and press Enter.

5. From the Computer Setup main menu, select the Security Management
feature under Built-In Devices.

6. Select Enable QuickLock of the Keyboard to enable the QuickBlank the
Screen When Locked and Initiate QuickLock When entering Energy
Saver Modes.

NOTE

: In order to use Initiate QuickLock when entering Energy Saver Mode,

the Power Management option must be enabled.

Compaq Professional Workstation 5100 Reference Guide

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Security Features

7. Check the function desired by clicking in the appropriate box.

8. Save the configuration and exit the utility.

For more information about the various screen and configuration options, See
Chapter 2.

Disabling the Keyboard and Mouse Interface

Once in an application, enter the QuickLock key combination (Ctrl+Alt+L).
The keyboard and mouse (or other input device connected to the mouse
connector) are disabled. The application cannot be accessed, but remains in
view, unless the QuickBlank feature was also enabled through the Computer
Setup utility.

Enabling the Keyboard and Mouse Interface

To enable the keyboard and input device connected to the mouse connector,
enter the Power-On Password.

NOTE

The application will not be affected by the characters typed.

: For security reasons, the characters you type do not appear on the screen.

Smart Cover Sensor

Smart Cover Sensor is a combination of hardware and software technologies
that can alert you when the workstation cover has been removed. The following
table describes three levels of protection.

Level Setting Description

Level 0 Disabled Smart Cover Sensor is disabled.
Level 1 Notify User When the workstation is restarted, the screen displays

Level 2 Setup Password When the workstation is restarted, the screen displays

3-17

Table 3-3

Smart Cover Sensor Protection Levels

a message indicating that the workstation cover has
been removed.

a message indicating that the workstation cover has
been removed. You must enter the Setup Password to
continue.

The following elements determine the behavior of the Smart Cover Sensor:

■ SW1-S1 (Switch 1 of Switch Block 1)—See the hood labels affixed to

the underside of the workstation cover if you need help locating the
switch on the system board.

■ The Setup Password—See “Setup Password” or “Clearing a Setup

Password” in this chapter to enable or disable the Setup Password.

■ The Smart Cover Sensor setting—Three settings are possible:

Disabled, Notify User, and Setup Password. See “Setup Password” in
this chapter to select the desired setting.

See Appendix G for a summary of the Smart Cover Sensor functions based on
the above three elements.

Compaq Professional Workstation 5100 Reference Guide

3-18

Security Features

Cable Lock Provision

The cable lock provision consists of a two-piece security bracket. The bottom
part of the bracket is attached to the workstation with a screw; the top part of
the bracket covers the screw and prevents its removal.

To install the security bracket, follow these steps:

1. Separate bracket A and bracket B by bending the metal back and forth

NOTE

: The security bracket can be used with a padlock to inhibit access to
the interior of the workstation, which prevents unwanted configuration
changes or component removal. For increased security, a cable lock can be
installed to secure the workstation to a fixed object.

where the two pieces join.

B

Figure 3-3. Separating the security brackets

A

2. Insert the tab on bracket A into the notch on the rear of the workstation
until the bracket is positioned flat against the workstation cover.

3. Align the hole on the flat portion of bracket A with the screw hole on the
workstation cover.

4. Install the retaining screw provided in the cable lock kit.

A

Figure 3-4. Installing bracket A

3-19

Compaq Professional Workstation 5100 Reference Guide

3-20

Security Features

5. Place bracket B over bracket A to cover the retaining screw.

6. Install a padlock (not provided) through bracket A to inhibit access to
the interior of the workstation. Or, to inhibit access to the interior of the
workstation and secure the workstation to a fixed object, install a cable
lock (not shown).

B

Figure 3-5. Securing the workstation with a padlock

A

Chapter 4

Intelligent Manageability

Your workstation is equipped with the following Intelligent Manageability
components:

■ Configuration Management

■ Asset Management

■ Compaq Insight Manager and Insight Management Agents

Configuration Management

Configuration Management features include:

■ ROM Flash
❏ Local
❏ Remote

4-1

❏ FailSafe Boot Block ROM

■ Remote Security Management

■ Remote Wakeup and Remote Shutdown

■ Establishing Power Management Settings

■ Enhanced Compaq Support Software CD kit and Compaq website

NOTE: Before using the Configuration Management features, you must establish a
Setup Password.

Compaq Professional Workstation 5100 Reference Guide

4-2

Intelligent Manageability

ROM Flash

Your workstation comes with reprogrammable flash ROM (Read Only
Memory). By establishing a Setup Password in Security Management, you can
protect the ROM from being unintentionally updated or overwritten. This is
important to ensure workstation operating integrity. Should you need or want to
upgrade your ROM, you may:

■ Order an upgraded ROMPaq diskette from Compaq.

■ Order the Compaq Support Software CD kit.

■ Download the latest ROMPaq images from the Compaq website

(http://www.compaq.com in the Compaq Services and Technical Help
area under Downloadables).

IMPORTANT: To ensure maximum ROM protection, establish a Setup
Password. A Setup Password prevents unauthorized ROM upgrades.

Local ROM Flash

To upgrade the ROM after you receive an upgraded ROMPaq diskette, follow
these steps:

1. Insert the ROMPaq diskette in the diskette drive and boot the
workstation.

2. Enter the Setup Password, when prompted.

NOTE: If the Setup Password is entered correctly, the ROMPaq utility will
take over and run the flash ROM upgrade. If the Setup Password is incorrectly
entered, the procedure will terminate and no changes will be made to the
ROM.

3. When the utility finishes upgrading the ROM, remove the diskette from
the diskette drive and restart your workstation.

IMPORTANT: Do not turn off the power to your workstation until the ROMPaq
utility has completed the upgrade process.

Remote ROM Flash

Remote ROM Flash allows the system administrator to upgrade the ROM
safely on remote workstations, directly from the centralized network
management console. Enabling the system administrator to perform this task
remotely, on multiple workstations, results in a consistent deployment of and
greater control over workstation ROM images over the network. It also results
in greater productivity and lower total cost of ownership.

Compaq created the Remote ROM Flash capability to be secure and fail-safe.
All workstation ROMPaq ROM images from Compaq are digitally signed to
ensure authenticity and minimize potential corruptions. The ROM firmware
includes a Boot Block that is protected during the flash process and allows the
workstation to be restarted, in the unlikely event of an unsuccessful ROM flash.

Remote ROM Flash is performed in two stages:

1. System administrator uses the Remote Management Setup software on a
centralized management console to prepare a workstation ROMPaq file.

2. System administrator uses a PC LAN management product, such as
Microsoft SMS, Intel LANDesk Manager, or Symantec Norton
Administrator for Networks, to distribute and execute the file over the
network to remote workstations.

4-3

NOTE: Use of Remote ROM Flash requires an established Setup Password.

For more information on enabling Remote ROM Flash, refer to the online
Remote Management Administrators Guide in the Remote Management setup
utility. This utility is available as a SoftPaq on the Compaq website
(http://www.compaq.com) in the Compaq Services and Technical Help area
under Downloadables.

Compaq Professional Workstation 5100 Reference Guide

4-4

Intelligent Manageability

FailSafe Boot Block ROM

The FailSafe Boot Block ROM allows for system recovery in the unlikely event
of a ROM flash failure, for example, if a power failure occurs during a ROM
upgrade. The Boot Block is a flash-protected section of the ROM that checks to
validate the system ROM each time power to the system is turned on.

■ If the system ROM is valid, the system starts normally.

■ If the system ROM fails the validation check, the FailSafe Boot Block

ROM provides enough support to start the system from a Flash
Recovery diskette, which will program the system ROM with a valid
image. The Flash Recovery diskette is a SoftPaq downloadable from the
Compaq website (http://www.compaq.com in the Compaq Services and
Technical Help area under Downloadables).

IMPORTANT: The workstation ships with the Diskette Boot feature
enabled. If the Diskette Boot feature is disabled, the FailSafe Boot Block ROM
will override the disabled feature to accommodate a FLASH recovery in the
event a system ROM failure occurs.

Because there is no video or hard drive support from the Boot Block ROM, the
keyboard lights communicate information. When the Boot Block detects an
invalid system ROM, the system sounds a series of beeps (one long and three
short) and flashes the three keyboard lights.

To recover the system after hearing the FailSafe Boot Block beeps, follow these
steps:

1. Remove any diskettes from the diskette drive and turn off the power.

2. Insert the Flash Recovery diskette into the diskette drive.

3. Turn on power to the system.

If a Setup Password has been established, the Caps Lock light will

turn on.

4. Enter the Setup Password.

When the system successfully starts from the diskette and reprograms

the ROM, the following three keyboard lights will turn on.

3

2

1

Figure 4-1. Keyboard lights

The following table lists the various keyboard light combinations, as well as the
meaning and action associated with each combination.

Table 4-1

Keyboard Lights

4-5

Num

Lock

OFF ON OFF

ON OFF OFF

Caps

➊

Lock

➋

Scroll

Lock

➌

System requires Setup Password.
Enter the Setup Password. The light remains turned on

until you enter a valid Setup Password.
System could not start from diskette because the

ROMPaq diskette is not present, is bad, or the drive is not
ready.

Insert a valid ROMPaq diskette, turn the power off, then
turn the power on.

Meaning and Required Action

Compaq Professional Workstation 5100 Reference Guide

continued

4-6

Intelligent Manageability

Caps

Lock

continued

➋

Scroll

Lock

Keyboard Lights

Num

➊

Lock

OFF OFF ON

ON ON ON

Remote Security Management

Remote Security Management allows the system administrator to safely set or
modify security features on remote workstations, directly from the centralized
network management console. Enabling the system administrator to perform
these tasks remotely, on multiple workstations, results in consistent deployment
of and greater control over workstation security parameters over the network. It
also results in greater productivity and lower total cost of ownership.

Using the Remote Management Setup utility, the system administrator can
perform the following remote features:

➌

ROM upgrade failed.
Try another ROMPaq diskette. If the light remains turned

on, contact Compaq customer support.
ROM upgrade successfully completed.

Turn power off and back on to resume normal system
operation.

Meaning and Required Action

❏ Wakeup and Shutdown
❏ QuickLock and QuickBlank
❏ Serial and Parallel Interfaces
❏ Administrator Password
❏ Smart Cover Sensor
❏ Asset Tag
❏ QuickLock on Suspend
❏ Network Server Mode
❏ Diskette Boot and Diskette Write

Remote Security Management is performed in two stages:

1. System administrator uses the Remote Management Setup software on a
centralized management console to define the security parameters.

2. System administrator uses a PC LAN management product to distribute
the settings over the network to remote Compaq Workstation personal
workstations.

For more complete information on Remote Security Management features, refer
to the online Remote Management Administrators Guide in the Remote
Management setup utility. This utility is available as a SoftPaq on the Compaq
website (http://www.compaq.com in the Compaq Services and Technical Help
area under Downloadables).

NOTE: Use of Remote Security Management requires an established Setup
Password.

Remote Wakeup and Remote Shutdown

Remote Wakeup and Remote Shutdown allow a system administrator to power
on and power off a client workstation from a remote location supported by PC
LAN management tools. This enables cost-effective power consumption when
the administrator needs to distribute software or update ROM.

4-7

NOTE: Third-party software tools may be required to remotely distribute software.

To enable Remote Wakeup:

1. Double-click the Network icon, located in the Control Panel.

2. Double-click the Compaq Netelligent 10/100 TX Embedded UTP
Controller.

3. Select the Advanced Properties tab.

4. Select Remote Wakeup.

5. Change the value to ON.

6. Exit the Network control application.

Compaq Professional Workstation 5100 Reference Guide

4-8

Intelligent Manageability

Remote Wakeup support is available only when connected to the network via
the RJ-45 connector.

For more information on using Remote Wakeup and Remote Shutdown, refer to
the online Remote Management Administrators Guide in the Remote
Management setup utility. This utility is available as a SoftPaq on the Compaq
website (http://www.compaq.com in the Compaq Services and Technical Help
area under Downloadables).

Establishing Power Management Settings

Use Computer Setup, accessible through the Compaq Utilities menu, to
establish, modify, or disable Power Management features. Refer to Chapter 2
for procedural information.

NOTE: Disable monitor timeouts in Computer Setup first, then establish the
settings in Windows NT to avoid potential conflicts. Use Display Properties to
establish, modify, or disable Power Management settings for the monitor. To access
Display Properties, right-click on the Windows NT desktop, then choose Properties.

Enhanced Compaq Support Software
CD Kit and Compaq Website

Compaq engineers rigorously test and debug software developed by Compaq
and third-party suppliers. They develop operating-system specific support
software, to ensure the highest level of performance, compatibility, and
reliability for Compaq workstations.

■ When making the transition to new or revised operating systems, it is

important to implement the support software designed for that operating
system. If you plan to run any of the following operating systems on
your computer, you must install corresponding Compaq device drivers
and utilities to ensure all features are supported and functioning
properly:

■ Microsoft Windows NT Workstation 3.51

■ Microsoft Windows NT Workstation 4.0

■ Microsoft Windows 95

Compaq has made locating, accessing, evaluating, and installing the latest
support software easier. There are two methods you can use to access support
software:

4-9

■ You can order the Compaq Support Software CD kit. This compact disc

contains the latest device drivers, utilities, and flashable ROM images
needed to run your workstation.

■ You can download the software from the Compaq website

(http://www.compaq.com in the Compaq Services and Technical Help
area under Downloadables).

NOTE: Both the CD and the web site include

Support,

a comprehensive listing of the device drivers, utilities, flashable ROM

The Locator

with

Decision

images, and more, categorized by operating system, computer family, and
model for easy retrieval.

Decision Support

provides detailed information for
each piece of support software, including descriptions, features,
enhancements, dependencies, and update criticalities.

Compaq Professional Workstation 5100 Reference Guide

4-10

Intelligent Manageability

If you choose to purchase the Compaq Support Software CD kit, you have two
options:

■ You can purchase a single CD-ROM kit that gives you one-time access

to the latest support software.

■ You can purchase a yearly subscription that delivers up to 12 monthly

CD-ROMs.

The annual subscription ensures your continuous access to the latest
developments.

NOTE: If you call Compaq to place an order, be sure to have the serial number of
your workstation available. The serial number is located on the rear of the
workstation. This number is necessary for all purchases.

Compaq Integrated Software

The Compaq Support Software CD kit and the Compaq website
(http://www.compaq.com) include bundles of appropriate support software ready
for automated installation on top of an off-the-shelf Microsoft operating system.
You can use these software bundles to quickly and easily install the correct
Compaq Professional Workstation 5100 device drivers and other software
required for top performance.

Asset Management

Compaq Diagnostics for Windows NT

Compaq Diagnostics for Windows NT is a component of Intelligent
Manageability that allows you to view:

■ System overview

■ Asset Control information

■ Input devices

■ Communications ports

■ Storage devices

■ Graphics information

■ Memory configuration

■ Security Management settings

■ System Health

4-11

■ Operating system

■ Windows version

Compaq Professional Workstation 5100 Reference Guide

4-12

Intelligent Manageability

Using Compaq Diagnostics for Windows NT

To use Compaq Diagnostics for Windows NT:

1. Double-click the Compaq Diagnostics for Windows NT icon located in
the Control Panel.

The screen displays an overview of the computer hardware and

software.

2. For specific hardware and software information, select a category from
the Category menu or from the toolbar.

As you move your cursor over the toolbar icons, the corresponding

category names appear near the cursor.

3. To display more detailed information in a selected category, click More
in the Information Level box.

Categories or items of information displayed by Compaq Diagnostics for

Windows NT are similar to, but may vary slightly from, the information
presented in the View System Information (INSPECT).

4. Review, print, and, if necessary, discuss this information with your
authorized Compaq reseller or service provider.

5. To print the information, click File, then select Print.

6. Select one of the following options:

❏ Detailed Report (All Categories)
❏ Summary Report (All Categories)
❏ Current Category.

7. Click OK to print the report you selected.

8. To exit Compaq Diagnostics for Windows NT, click File, then click
Exit.

Compaq Insight Manager and Insight Management Agents

Using the industry-standard Simple Network Management Protocol (SNMP)
found in Windows NT Workstation, Compaq has continued the migration of
management tools from servers to desktops by enhancing Compaq Insight
Manager. Compaq Insight Manager allows the LAN administrator to remotely
view asset control data, configuration data, memory change alerts, NIC
performance data, and contact information. The tools also provide access to the
fault management features of the Compaq Professional Workstation 5100.

For more information on integrating with Compaq Insight Manager and
configuring the Compaq Insight Management Agents, refer to the Compaq
Management CD Overview on the Management CD available with every
Compaq Professional Workstation.

4-13

Compaq Professional Workstation 5100 Reference Guide

Chapter 5

Network Communications

This chapter provides information about networks and the hardware connectors
and software device drivers that allow you to access a network. Once your
network connection is active, you can share resources such as a printer,
exchange information from device to device, and run common software
programs.

Your workstation comes Ethernet network ready, which means that it has an
integrated network controller and network device drivers on the Compaq
SmartStart for Workstations CD. The Compaq Netelligent 10/100 TX
Embedded UTP/Coax Controller with Remote Wakeup support is a PCI bus
mastering dual speed 10BaseT standard 100BaseTX controller that will
automatically detect network connection speed and adjust accordingly. The
controller supports full duplex Ethernet, allowing two-way transmission
between nodes for up to 20 or 200 Mbits/sec aggregate bandwidth.

NOTE: Your workstation is also Token Ring Network-capable. To connect to a
Token Ring Network, you must install a Token Ring board.

5-1

Compaq Professional Workstation 5100 Reference Guide

5-2

Network Communications

Identifying the Ethernet Connectors

The following Ethernet connectors are located on the rear panel of the
workstation:

■ RJ-45 (8-pin) connector 

■ BNC (thin-coax cable) connector 

2

1

Figure 5-1. Identifying the Ethernet connectors

WARNING: To reduce the risk of electrical shock, fire, or
damage to the equipment, do not plug telecommunications/
telephone connectors into the network interface controller (NIC)
receptacles.

Connecting to an Ethernet Network

Two types of network connectors are included on your workstation. Each type
requires different equipment and installation procedures as explained in the
following sections.

IMPORTANT: To avoid configuration problems, do not attempt to utilize the
RJ-45 and BNC connectors simultaneously.

Attaching a Network Cable to the
RJ-45 Connector

To connect a network cable to the RJ-45 connector:

1. Insert one end of the network cable into the main network connection.

2. Insert the other end into the RJ-45 connector on your workstation.

3. Ensure both connectors are properly secured.

IMPORTANT: If you are connecting to a 100BaseTX network, you must use
a Category 5 UTP cable.

5-3

Figure 5-2. Attaching the network cable to the RJ-45 connector

Compaq Professional Workstation 5100 Reference Guide

5-4

Network Communications

Attaching a Network Cable to the BNC
Connector

Workstations networked via a BNC connection are daisy-chained. Depending
on where each workstation falls within the chain sequence, the procedures for
connecting them differ. The following figure illustrates the chaining process.

Each workstation in the sequence is connected to its nearest neighbor using a
“T” connector ➊. The workstations on both ends of the chain require a “T”
connector and a Terminator ➋.

Station 1 Station 3

2

1

Station 2

Figure 5-3. Daisy chain configuration

Installing the Network Drivers

The device drivers in the network software enable the workstation to
communicate with the network. For information about installing drivers,
operating systems, and other support software, see the Software Installation
Guide included with your workstation.

Changing the Default Configuration

To change the default configuration settings, run the Setup utility. See Chapter
2 for more information.

5-5

Compaq Professional Workstation 5100 Reference Guide

Chapter 6

CD-ROM Drive and
PremierSound Audio System

Your workstation includes a 24X Max CD-ROM drive (IDE) and a
PremierSound Audio System. The CD-ROM drive is a random-access, read­only storage device capable of retrieving data from a removable compact disc.
The PremierSound Audio System provides sound capabilities for increased
productivity in the Microsoft Windows NT operating environment.

Using the Slot-Load CD-ROM Drive

1. Turn on the workstation, if it is not already on.

2. Hold the compact disc by the edges, label side up, being careful not to
touch the flat surfaces of the disc.

3. Insert the compact disc straight into the slot. Discs inserted at an angle
may not be accepted.

6-1

Figure 6-1. Inserting a CD into CD-ROM drive

Compaq Professional Workstation 5100 Reference Guide

6-2

CD-ROM Drive and PremierSound Audio System

The drive performs a diagnostic check and automatically begins reading

the table of contents (TOC). The busy indicator turns amber while the
drive reads the TOC.

NOTE

: The compact disc is automatically ejected if the disc is upside down

or if any other condition prevents the drive from reading the disc.

When the busy indicator turns green, the drive is ready to receive

commands and data may be retrieved from the disc.

4. To remove the compact disc, press the Eject button.

IMPORTANT:

disable the Eject button to prevent accidental damage to the disc. If the Eject
button is disabled by the application software, it will not operate.

Using CD-ROM Software

The first time you use a software program that comes on a compact disc, it may
load a certain amount of program data onto the hard drive of your workstation.
This enables the program to run more efficiently and quickly in the future.

NOTE

: Some software compact discs take control of the hardware volume

controls. If this occurs, adjust the sound before starting the software.

Read the software manufacturer's instructions that accompany the compact disc
before you attempt to use it. Information to look for includes:

■ How much hard disk space will this program require? Do you have

enough disk space?

Certain applications or operating system software may

CAUTION:

Do not apply labels to CDs. With 24X and faster CD­ROM drives, the presence of a label causes the CD to be
unbalanced and may cause either inconsistent operation or failure
of the drive.

■ Will you activate the disc from Windows NT or from the system

prompt?

■ Have you connected any special devices this program requires, such as a

joystick?

■ Do you have the required information (such as serial number) available

to answer any questions during the setup program?

Using Audio Compact Discs

To play an audio CD, follow these steps:

1. Select Programs from the Start button.

2. Then select Multimedia from the Accessories menu.

3. Click CD Player, found in the Accessories group box, to control audio
compact disc play.

Information on using CD Player can be found in the online help for that utility.

CD-ROM Drive Precautions

To ensure that the CD-ROM drive operates properly, observe the following
precautions:

6-3

■ Do not move the drive during operation. This may cause it to

malfunction during reading.

■ Avoid exposing the drive to sudden changes in temperature, as

condensation may form inside the unit. If the temperature suddenly
changes while the drive is on, wait at least one hour before you turn off
the power. If you operate the unit immediately, it may malfunction while
reading.

■ Avoid placing the drive in a location that is subject to high humidity,

extreme temperatures, mechanical vibration, or direct sunlight.

■ Clean the panel and controls with a soft, dry cloth or a soft cloth lightly

moistened with a mild detergent solution. Never spray cleaning fluids
directly on the unit.

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CD-ROM Drive and PremierSound Audio System

■ Avoid using any type of solvent, such as alcohol or benzene, which may

damage the finish.

■ If any object or liquid falls into the slot, immediately unplug the

workstation and have it checked by an authorized Compaq service
provider.

PremierSound Audio System

The PremierSound audio system included on your workstation allows you to
integrate voice messages and music directly into your files. Using the supplied
microphone, you can record sounds as data on the hard drive. This sound data
may be used in many ways, for example; you can enhance presentation data
with voice and music.

If you choose to upgrade your audio system, you must disable the integrated
audio controller:

IMPORTANT:

in the Control Panel. Follow the instructions below.

1. From the Control Panel in Windows NT, select Devices.

2. From the Devices window, select the AudioDrive device.

3. Select the Stop button to stop the AudioDrive device.

4. Select the Startup button.

5. Select Disabled as the Startup Type for the AudioDrive.

6. Select OK.

7. Close the Devices window.

8. Restart the workstation for the changes to take effect.

9. Proceed with the installation process for your upgrade audio controller
board.

Do not remove the ESS 1868 driver from the Drivers window

Chapter 7

Hardware Upgrade Preparations

This chapter explains how to access the workstation and to prepare for the
installation of optional hardware upgrades. Information about reconfiguring the
workstation is also discussed to ensure that newly installed components are
recognized by your system. This chapter also identifies all internal components.

To install the following upgrades, see the related chapter.

■ Memory (Chapter 8)

■ Drives (Chapter 9)

■ Expansion Boards (Chapter 10)

■ Graphics Controllers (Chapter 11)

■ Processors (Chapter 12)

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Hardware Upgrade Preparations

Installation Sequence

Below is an overview of the installation and configuration sequence. Follow
this sequence of steps to ensure the proper installation of any optional
equipment. Before you begin, observe the following precautions:

WARNING: To reduce the risk of electrical shock, fire, or
damage to the equipment, do not plug telecommunications/

telephone connectors into the network interface controller (NIC)
receptacles.

WARNING: To reduce the risk of personal injury from hot
surfaces, allow the internal system components to cool before
touching.

CAUTION: Static electricity can damage the electronic
components of the workstation or optional equipment. Before
beginning these procedures, ensure that you are discharged of
static electricity by briefly touching a grounded metal object.
Refer to Appendix D for more information.

1. If the workstation is already on, turn it off and disconnect the power
cord from the wall outlet.

2. Open the workstation by removing its outside cover and front bezel.
Refer to the sections “Removing the Workstation Cover” and
“Removing the Front Bezel” in this chapter for instructions.

3. Install any optional equipment (ISA or PCI expansion board, processor
upgrade, memory, or drive). Refer to the applicable chapters in this
manual or the documentation provided with the optional equipment
for instructions.

4. Replace the front bezel and workstation cover.

5. Plug in the power cord to a grounded AC outlet.

6. Turn on the monitor, workstation, and any devices you want to test.

7. Reconfigure the workstation, if necessary. Refer to Chapter 2 for
instructions.

8. Test the workstation (optional) using the TEST utility.

Reconfiguring the Workstation

System configuration is the process of specifying the devices and programs that
make up a system. When you add or remove optional equipment, you must
reconfigure the workstation to recognize these changes.

Run the Computer Setup utility after you complete the installation. To
configure in Windows NT, use Control Panel and configure your specific
option.

If configuration settings are incorrect, one or more devices may not work
properly, and you may receive an error message. If this occurs, run the
Computer Setup utility again. See Chapter 2 for more information on Computer
Setup.

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Hardware Upgrade Preparations

Removing the Workstation Cover

To install optional components, you must remove the workstation cover to gain
access to the drive positions or expansion slots you want to use.

CAUTION: Before removing the workstation cover, make sure
that the workstation is turned off and that the power cord is
disconnected from the electrical outlet.

To remove the workstation cover:

1. Turn off the workstation and any external devices.

2. Disconnect the power cord from the electrical outlet.

3. Loosen the thumbscrews on the rear panel of the workstation.

Figure 7-1. Loosening the thumbscrews

4. Rotate the back of the workstation cover up and remove the front lip of
the cover from under the front bezel to remove the cover.

NOTE: The hood labels located on the underside of the workstation cover
provide information on changing switch settings, and installing additional
DIMMs or expansion boards.

Figure 7-2. Removing the workstation cover

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Hardware Upgrade Preparations

Removing the Front Bezel

To install optional drives, remove the front bezel to gain access to the slide-out
drive cage.

To remove the front bezel:

1. Turn off the workstation and any external devices.

2. Disconnect the power cord from the electrical outlet.

3. Remove the workstation cover.

4. Press up on the top release latches. (Press down on the bottom release
latches.)

CAUTION: Before removing the workstation cover and front
bezel, ensure that the workstation is turned off and that the power
cord is disconnected from the electrical outlet.

Figure 7-3. Locating the front bezel release latches

5. Pull the front bezel straight off the chassis.

Figure 7-4. Removing the front bezel

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Hardware Upgrade Preparations

Identifying Internal Components

The following illustration and table identify the internal components of your
workstation.

4

3

2

1

Figure 7-5. Identifying internal components

5

Table 7-1

Internal Components

Ref. Component

1 System Board Tray
2 Speaker Baffle
3 Expansion Board Cage

6

7

8

4 PCI/ISA Slots
5 Smart Cover Sensor
6 Power Supply
7 Drive Cage
8 EMI Shield

Removing the EMI Shield

If you are installing a drive in the slot below the CD-ROM drive, you will need
to remove the EMI shield first.

1. Remove the two screws that connect the EMI shield to the drive cage.

IMPORTANT: Do not remove the guide screws. They are for alignment only.

2. Slide the EMI shield out of the drive slot.

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Guide Screws

Figure 7-6. Removing the EMI Shield

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Hardware Upgrade Preparations

Extending the Drive Cage

The slide-out drive cage allows access to all drive positions for easy installation
of additional drives, with no drive rails or brackets required. With the drive
cage slightly extended from the chassis, you can easily connect the drive power
and signal cables.

NOTE: When installing optional drives, you must install one guide screw to
ensure the drive will line up correctly in the drive cage. Compaq has provided
extra guide screws, installed in the front of the workstation chassis, behind the
front bezel.

To slide out the drive cage:

1. Turn off the workstation and any external devices.

2. Disconnect the power cord from the electrical outlet.

3. Remove the following components:

CAUTION: Before removing the workstation cover and front
bezel, make sure that the workstation is turned off and that the
power cord is disconnected from the electrical outlet.

❏ workstation cover
❏ front bezel