Compaq 5525B/31/32, PrintNet 5525B, PrintNet 5531, PrintNet 5532 User Manual

PrintNet™ User’s Manual
5525B/31/32 Line Matrix Printer
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5525B/31/32 Line Matrix Printer
PrintNet™ User’s Manual
P/N 422720-001
This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Compaq
®
.
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COPYRIGHT  1999, COMPAQ COMPUTER CORPORATION
Trademark Acknow ledgements
IGP, LinePrinter Plus, PGL and Printronix are registered trademarks, and PrintNet is a trademark of Printronix, Inc.
Compaq is a registered trademark of Compaq Computer Corporation. AIX, AS/400, and OS/2 are registered trademarks, and AFP, Intelligent
Printer Data Stream and IPDS are trademarks of International Business Machines Corporation.
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registered trademarks of Microsoft Corporation. Novell and NetWare are registered trademarks of Novell, Inc. PostScript is a registered trademark of Adobe Systems Inc. Ethernet is a trademark of Xerox Corporation. FTP Software and OnNet are trademarks or registered trademarks of
FTP Software, Inc. NetManage and Chameleon are trademarks or registered trademarks of
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trademarks of Frontier Technologies Corporation. Solaris is a registered trademark of Sun Microsystems, Inc. HP-UX is a registered trademark of Hewlett-Packard Company. DG/UX is a registered trademark of Data General Corporation. LINUX is a registered trademark of Linus Torvalds. Ultrix is a registered trademark of Digital Equipment Corporation. IRIX is a registered trademark of Silicon Graphics, Inc.
7
Table of Contents
1 Introduction.............................................11
Overview..............................................................................11
What is the PrintNet? ....................................................11
What Special Features are Available?..........................11
Indicators.......................................................................12
Operating Modes...........................................................13
Conventions Used In This Manual................................14
2 Installation and Configuration.................15
Installation ...........................................................................15
Connecting to the Network.............. ...... ....... .................15
Configuration Tools .............................................................17
IPAssign........................................................................17
HTML Forms.................................................................18
Configuration Alternatives.............................................20
3 Windows Configuration........................... 21
Overview..............................................................................21
Windows Environment Descript ion.............. ....... ...... ...........21
Windows PrintNet Configuration.................. ....... ...... ....... ....22
Mandatory ................................................................. ....22
Optional........................ ...... ....... ...... ...... ....... .................23
Configuration Using the Control Panel..........................23
Configuration Using IP Assign ......................................24
Configuration Using ARP ..............................................28
Communicating Across Routers....................................30
Changing Workgroup Names........................................31
Changing Destination Names .......................................31
Windows Host Configuration .................................... ....... .... 33
Table of Contents
8
Windows NT 3.51 Host Setup.......................................33
Windows NT 4.0 Host Setup.........................................34
Windows 95 Host Setup................................................39
Printronix Printing System (PPS) Host Setup ...............40
Windows 3.1 Host Setup...............................................41
Windows Troubleshooting Tips ...........................................42
IPAssign Cannot Find the PrintNet ...............................42
PrintNet Will Not Talk on the Network...........................43
HTML Configuration Forms Will Not Display.................43
Errors Occur when Defining an LPR Printer .................43
Can Not Browse the PrintNet on the Network...............44
Printer Errors when Printing or No Output ....................44
TCP/IP Access Problem................................................45
Web Browser/HTTP Problem........................................47
Windows NT 4.0 Host Setup Problems.........................47
4 Unix Configuration ..................................49
Overview..............................................................................49
Unix Environment Description ...................................... ...... .49
Unix PrintNet Configuration................ ...... ....... ...... ....... .......51
Mandatory.......... ...... ....... ...... ....................................... .51
Optional........................... ...... ....... ...... ....... ...... ....... ...... . 5 1
Configuration Using the Control Panel..........................51
Using ARP ....................................................................53
Using RARP..................................................................55
Using BOOTP ...............................................................56
Communicating Across Routers... ...... ....... ...... ....... .......57
Unix Host Configuration......... ...... ....... ...... ...........................5 8
Manual System V Host Setup .......................................58
Manual LPR/LPD Host Setup........................................58
Printing from AIX...........................................................60
Printing with FTP...........................................................60
Direct Socket Printing....................................................61
Unix Troubleshooting Tips............................................ ...... .62
Table of Contents
9
PrintNet Will Not Talk on the Network...........................62
Nothing Prints................................................................63
Stair-Stepped Output ....................................................64
No Form Feed or Extra Page Comes Out.....................64
TCP/IP Access Problem................................................65
5 Novell Configuration ............................... 67
Overview..............................................................................67
Novell Environment Description ..........................................67
Novell PrintNet Configuration ..............................................68
Using HTML Forms............................... ....... ...... ....... .... 69
Novell Host Configuration....................................................70
NetWare Version 3.x PSERVER Setup ........................70
NetWare Version 3.x RPRINTER Setup.......................72
NetWare Version 4.x PSERVER Setup ........................74
NetWare Version 4.x RPRINTER Setup.......................77
Novell Troubleshooting Tips ................................................79
NetWare 3.x - No PSERVER Connection.....................79
NetWare 4.x - No PSERVER Connection ....................80
6 OS/2 Configuration .................................81
Overview..............................................................................81
Configuring the PrintNet Interface TCP/IP Settings............. 81
Mandatory Settings .......................................................82
Optional Settings...........................................................82
Configuration using the Printer Operator Panel ............82
OS/2 Workstation Configuration ..........................................83
Using the LPR Command ............................ ...... ....... .... 83
Using an OS/2 LPR Print Queue...................................84
TCP/IP Access Problem................................................86
7 AS/400 Configuration.............................. 89
Overview..............................................................................89
References....................................................................89
Table of Contents
10
AS/400 Configuration ..........................................................90
Procedure .....................................................................90
Example........................................................................91
8 Commands..............................................99
Command Shell Overview...................................................99
npsh Access Methods........................ ....... ....................9 9
Main npsh Command Prefixes......................................99
Getting Command Help...............................................100
Complete Command List...................................................101
store Commands.........................................................101
set Commands............................................................105
list Commands ............................................................113
debug Commands.............................. ....... ..................115
Miscellaneous Command s................. ......................... 11 6
9 Extra Features ......................................119
PrintNet Security................................................................119
Users and Passwords .................................................119
TCP Access Lists...................................... ...... ....... .....121
Printer Monitoring and Logging .........................................122
Printer and Print Job Monitoring..................................122
Printer Logging Through Logpaths .............................123
Downloading Software.......................................................125
Procedure ...................................................................125
PrintNet Naming Schemes ................................................128
10 Glossary..............................................129
11
1 Introduction
Overview
This chapter introduces you to the PrintNet™ architecture and special features, as well as providing information on installation and configuration tools.
What is the PrintNet?
The PrintNet print server allows you to attach printers on a local area network (LAN) rather than attaching them directly to a host system. Following simple configuration steps, these peripherals can be simultaneously shared with users on the network whether you are using TCP/IP, NetBIOS over TCP/IP, or IPX (Novell
).
The PrintNet package contains a network interface card to attach itself and the printer to the network.
What Special Featur es are Availa ble?
The PrintNet offers an extensive list of features including:
built-in HTML forms for easy cross-platform configuration
availability of printer manager software
a detailed and easy-to-use command shell built in to the firmware
multi-level configuration security through passwords, permission
levels, and access lists
WAN-wide communication access
Chapter 1 Overview
12
numerous printer logging methods (e.g. automatic email) to record
printer errors and usage
remote management through HTML forms, Telnet sessions, “rsh/
rcmd/remsh
” commands, SNMP, and pre-defined log methods
extensive built-in troubleshooting tools
built-in “telnet and “ping clients
configurable memory usage by disabling protocol s and desti nation
services
multiple destinations/queues for versatile printer manipulation and
distinct print setups
header and trailer strings to instruct printers on font, pitch, printing,
etc.
flexible naming conventions
automatic network connection and frame type sensing
simultaneous printing across all I/O ports and all supported protocols
Indicators
The PrintNet interface card at the rear of the printer has three indicator lights, shown in Figure 1. The LED patterns and the respective indications are given in Table 1. Refer to the Glossary for definitions.
Figure 1. Status Indicator Lights
STAT
(System
Status)
ERR
(System
Error)
NET
(Data to
Network)
Operating Modes
13
Operating Modes
The PrintNet has a self test and internally controlled modes. These are:
Power-on Self T est
The power-on self test performs diagnostic tests on the PrintNet processor, RAM, ROM, EEPROM, parallel ports, and network interface. The STAT, ERR, and NET LEDs indicate which test is currently in progress.
Table 1. LED Pattern Indications
STAT ERR NET Mode
ON OFF ON RAM Test ON OFF OFF ROM Test ON ON OFF EEPROM Test OFFONONNetwork Interface Test OFF OFF ON PRN1 Test FLASH OFF FLASH Run Mode FLASH ON FLASH Auto Reset Mode FLASH FLASH OFF Firmware Panic ON FLASH ON Hardware Exception
Chapter 1 Overview
14
Run and Auto Reset Modes
Run Mode is the normal operating state of the PrintNet. Auto Reset mode is entered when the watchdog timer is triggered and the Print Server resets itself. In either mode, the STAT LED flashes at a varying rate, depending on whether the unit IP address is configured. The Run Mode and Auto Reset Mode indicator descriptions are given in Table 2. Refer to the Glossary for definitions.
Conventions Used In This Manua l
Command syntax and examples are formatted as follows:
The Courier font in boldface indicates commands that you type:
$ ping ftp.Printronix.com
Regul ar Courier font indicates displayed results:
ftp.Printronix.com is alive
Variable values are shown in
italics
in command syntax, output, and
in text.
ping
ipname
ipname
is alive
Table 2. Run Mode and Auto Reset Mode Indicator Descriptions
STAT Rate Indication
Flashes On once per second Normal Mode, IP address
configured
Flashes On 2.5 times p er
second
Monitor Mode, IP address not configured
Flashes Off 2.5 times per
second
Monitor Mode or Download Mode, IP address not configured
Flashes Off once per 2
seconds
Download Mode, IP address configured
15
2 Installation and
Configuration
Installation
The PrintNet is unique in that different network connection options are available upon purchase. The base PrintNet model provides an RJ-45 connector for 10Base-T (UTP) networks. A 10Base2 version of the adapter is also available.
Connecting to the Ne twork
To attach the PrintNet to a network as illustrated in Figure 2, plug the network cable into the PrintNet connector.
Watch the LEDs in the rear of the printer as they cycle through the power on self test (see page 13). When the test is complete, the STAT led is flashing.
Chapter 2 Installation
16
Figure 2. Physical Setup
Network Connector
$
$
IPAssign
17
Configuration Tools
There are two parts to a PrintNet setup:
1. Configuring the PrintNet so it can be seen on the network. This involves network related settings (e.g. an IP address within TCP/IP environments) configured through the built-in command shell, npsh, or from the control panel.
2. Configuring a host with a new printer so it knows how to send data to the PrintNet. Just being able to see the printer on the network does not mean you can automatically print to it. A host has to be told where to send the data.
NOTE: Some network environments do not require any network settings
to be configured on the PrintNet. However, all network setups require configuration on the host end.
IPAssign
IPAssign is a Windows utility which helps identify the PrintNet on the network. Relying on TCP/IP as the underlying protocol, the print server can be assigned an IP address and subnet mask once it is detected on the network. When this is completed, other tools like the HTML configuration forms can be used to do additional configuration.
Figure 3. IPAssign Sample Interface
Chapter 2 Configuration Tools
18
HTML Forms
The PrintNet settings can be configured over TCP/IP through a standard Web browser. The PrintNet Web pages provide a handy way to access some of the commands built in to the print server.
NOTE: If a router is used, make sure a gateway value is configured. To access the PrintNet home page:
1. Make sure the print server has an IP address and subnet mask so it is recognizable on your TCP/IP network.
2. Make sure your network station can successfully “
ping the PrintNet
over the network.
3. Direct your Web browser to the Uniform Resource Locator (URL)
http://
IPaddress
(e.g. “http://192.75.11.9”).
The PrintNet HTML structure is divided into several menus as shown in
Figure 4.
Figure 4. PrintNet HTML Structure
NOTE: Online help is available for all HTML pages.
Index/Home
About
Status Help
Home Page Menu
Configuration
Network
Print Path
HTTP
Administration
System
I/O Port
I/O Port
HTML Forms
19
Printer Status Screen
Using the printer IPAddress and any standard web browser, you can check the status of the printer. Figure 5 shows the exact state of the printer by showing the printer LCD message.
Figure 5. WWW Printer Status Screen
Chapter 2 Configuration Tools
20
Configur atio n A lter nat iv es
Besides the HTML forms and software provided, the PrintNet internal command shell, npsh, can also be reached using these methods:
Telnet
A TCP/IP command that helps configure PrintNet settings remotely. A TCP/IP host starts a Telnet session with the print server and logs in to the device command shell to alter and view settings.
Example:
telnet 192.75.11.9
Remote Shell
A TCP/IP command that helps configure print server settings remotely. A TCP/IP host uses this command to remotely execute a single command on the PrintNet.
Example:
rsh spike list prn
This command remotely executes the npsh command “list prn” on the PrintNet named
spike
.
Control Panel
The IP Address, Gateway Address, and Subnet Mask can all be set from the control panel.
IMPORTANT
If the change is made from the control panel, make sure not to cycle power for a minimum of two minutes after the printer has gone online. A loss of PrintNet configuration information could occur.
21
3 Windows Configuration
Overview
This chapter details a complete Windows configuration setup including:
1. Identifying the PrintNet on the network using TCP/IP as the underlying protocol
2. Configuring the PrintNet with its mandatory TCP/IP settings (IP address and subnet mask)
3. Configuring a new printer on the Windows station
Windows Environmen t Description
The PrintNet supports network printing under Windows environments by using TCP/IP. In a Windows NT
setup, pure TCP/IP is used as the
network protocol whereas with Windows 95
, NetBIOS over TCP/IP is
used.
Figure 6 shows two of the most common Windows setups you will see
with the PrintNet. The ideal configuration is a network printer defined on the NT server to be shared by Windows 95 clients. However, any Windows station can also go directly to the PrintNet.
Chapter 3 Windows PrintNet Configuration
22
Figure 6. Windows Integration
Windows PrintNet Configuration
The IP address and subnet mask are mandatory TCP/IP settings and are needed before the print server can be detected on the network. There are also additional settings which are optional. This section offers alternative methods for configuring your PrintNet in a Windows environment and mentions some of the more common optional settings available.
Mandatory
Since TCP/IP is used for Windows printing, the PrintNet must be configured with a minimum of an IP address and subnet mask before it can be seen on the network.
Win 95 Win 95
Win 95
NT Server
Win 95
Win 95
IP Router
Optional
23
Optional
Additional settings, like routing entries, can be configured. This allows communications across subnets.
Configuration of the PrintNet can be done from the printer control panel, IPAssign, Web browser, or host commands.
Configuration Using the Control Panel
You can set any of three listed parameters from the printer control panel.
These parameters are located in the Ethernet™ Parameters menu. The available parameters are:
IP Address
Gateway Address
Subnet Mask
The procedure for changing any of the parameters is the same. The procedure for changing the IP Address is given here as an example. Use the same procedure for the other required parameters. To change the IP Address pa rameter:
1. Make sure the printer is on and raise the printer cover.
2. Press the ONLINE key to place the printer in the OFFLINE mode.
3. Unlock the ENTER key. Refer to the
User’s Manual
for instructions.
4. Press the LEFT or RIGHT arrow key until the LCD displays
“ETHERNET PARAMS.”
5. Press the DOWN arrow key to access the “IP Address” parameter.
6. Press the DOWN arrow key to view the current IP Address.
7. Press the DOWN arrow key to access the portion of the IP Address to be changed.
8. Press the LEFT or RIGHT arrow key to select the portion of the IP Address to be changed.
9. Press the DOWN arrow key.
10. Press the LEFT or RIGHT arrow key to select the desired value.
Chapter 3 Windows PrintNet Configuration
24
11. Press the ENTER key to make the selection. An asterisk appears to the right of the value.
12. Press the UP arrow key and you will be returned to step 8.
13. When you are finished changing parameters, exit the configuration menus and lock the ENTER key. (Refer to your printer’s
User’s
Manual
for details.)
Configuration Using IP Assign
NOTE: You must have the TCP/IP protocol and services enabled on this
windows station first.
To configure an IP address and subnet mask on your PrintNet:
1. Insert the diskette labeled “IPAssign” into the floppy drive.
2. Load the File Manager or WinFile and look under the floppy drive for an IPAssign self-extracting file.
3. Double click on the IPAssign file to launch the install program.
4. When prompted to install, click on YES to load the InstallShield Wizard.
5. Answer the prompts throughout the wizard.
6. Once the install process is complete, you will be prompted to view the “ReadMe” file. Select “Yes” to read this. Close the file when done.
7. Find the new IPAssign program group and double click on the “IPAssign” icon to load the program.
NOTE: IPAssign will search the network to find the correct device. This
may take several minutes. For larger networks, you may speed the process by powering the printer off and then on again.
Configuration Using IP Assign
25
8. At the “IPAssign” main dialogue box that appears, you should see an
entry for your PrintNet appear in the list box. Figure 7 shows an example screen.
Figure 7. IPAssign Main Screen
9. Once your PrintNet Ethernet Address appears in the list box, select it and click on ASSIGN.
10. At the “Assign IP” dialogue box that displays next, fill in the IP address and subnet mask for this PrintNet.
NOTE: You can also assign a default router/gateway entry within this
dialogue box allowing your PrintNet to communicate across subnets. This is optional.
11. Click SET when done to assign these TCP/IP settings to the PrintNet. IPAssign will then display two dialogue boxes informing you of its progress.
12. Once you see the message about successfully assigning the settings, click OK. These TCP/IP settings are now in the PrintNet current memory, to be retained until the next power cycle.
Chapter 3 Windows PrintNet Configuration
26
13. If you want to store the TCP/IP settings into the PrintNet flash memory via a browser, click on LAUNCH BROWSER at the next window that displays. This will prevent you from losing the settings
after a power cycle. If not, click “No.”
14. Read the text in the “Configuration Information” window that displays and click OK to launch your Web browser.
NOTE: If you are returned to the IPAssign main dialogue box, you will be
unable to launch your browser this way. Please load it manually and go to the URL, “
http://
PrintNetIPaddress
/
networkConf.html
” (e.g. “http://192.75.11.9/
networkConf.html
”) or use a Telnet server: “Telnet
IP_address
.”
15. Once your Web browser is loaded and you are prompted for a “User ID,” type “
root”.
16. At the “Password” prompt, press ENTER since there is no default password configured and click OK.
17. At the “Network Configuration” HTML form that displays, fill in the PrintNet IP address under the “IP Address” field. Figure 8 shows an example configuration form.
18. Click in the field labeled “Subnet Mask” and fill in the PrintNet subnet mask.
NOTE: If you would like to communicate with the PrintNet from across
routers, you will need to fill in an entry within the “Routing” section. Pl ease see “C ommunic ating Acr oss Router s” on page 30 for more details.
19. Click on the SUBMIT button when done.
20. Turn the printer off, then on again so the changes take effect, or click on the “System” link at the top of the “Network Configuration” HTML form. Once at the “System” form, click on the REBOOT button.
Configuration Using IP Assign
27
Figure 8. Network Configuration HTML Form
Chapter 3 Windows PrintNet Configuration
28
At this point, the TCP/IP settings are stored in flash memory and you should be able to see the PrintNet on your Windows network. However, you can not print to it yet since you have not identified the network printer
to your Windows station. Refer to “Windows Host Configuration” on page
33 to identify the network printer to the Windows station.
Configuration Using ARP
To configure the PrintNet with its IP settings using a manual “arp” command:
1. Log on to a Windows station with TCP/IP loaded and located on the same subnet as the PrintNet.
2. Find the Ethernet address for the PrintNet on the configuration printout. It must be entered as part of this procedure.
3. Use the “
arp” command to add an entry into the Windows station
ARP table for the PrintNet. This is the most common syntax for this command:
Syntax:
arp -s
ipaddress ethernetaddress
Example for Microsoft TCP stacks:
arp -s 192.75.11.9 00:80:72:07:00:60
This example specifies a PrintNet using IP address 192.75.11.9 and Ethernet address 00:80:72:07:00:60.
4. Check to see if the ARP entry was accepted.
arp -a
You should see an entry in the listed ARP table with the IP address and Ethernet address specified in Step 3.
5. Try to “
ping” this IP address to see if the PrintNet can be seen on
your network.
Configuration Using ARP
29
At this point, you should be able to communicate with the PrintNet from your local Windows station. This means the print server knows about an IP address and subnet mask and has these settings in its current memory. However, if the PrintNet is power cycled, these settings will disappear unless you store them into flash memory. To do this:
1. Load a Web browser on your Windows station and direct it to the URL
http://
PrintNetIPaddress
/networkConf.html” (e.g.
http://192.75.11.9/networkConf.html”).
NOTE: If prompted for a “User ID” and password first, type “
root” for
the ID and press ENTER at the password prompt since there is no password by default.
2. At the “Network Configuration” HTML form that displays, click in the field below the “IP Address” heading and type in the IP address for the PrintNet.
3. Under the “Subnet Mask” heading, enter the PrintNet subnet mask.
NOTE: If you would like to communicate with the PrintNet from across
routers, you will need to fill in an entry within the “Routing” section. Please see “Communicating Across Routers” on page 30 for more details.
4. Click on the SUBMIT button when done and physically repower the printer to make the new settings take effect.
Chapter 3 Windows PrintNet Configuration
30
Communicating Across Routers
Since Windows environments rely on TCP/IP to communicate with the PrintNet, crossing routers becomes an issue.
After following one of the PrintNet configuration methods mentioned, you will most likely only be able to communicate with the print server from the same subnet. This means any hosts across a router will not be able to see your PrintNet. In order for hosts across a router to see your PrintNet, it is best to store a default router/gateway within the print server so that any packets destined for another subnet get forwarded to this router automatically. The router (or series of routers) can then take over ensuring the packets get to their final destination on another subnet on your network.
To configure a default router/gateway within the PrintNet:
1. Load a Web browser on your Windows station and direct it to the URL
http://
PrintNetIPaddress
/networkConf.html” (e.g.
http://192.75.11.9/networkConf.html”).
NOTE: If prompted for a “User ID” and password first, type in “
root” for
the ID and press ENTER at the password prompt since there is no password by default.
2. At the “Network Configuration” HTML form that displays, click in the first field below the “Gateway” heading and type in the IP address of the default router/gateway for the PrintNet subnet.
3. Click on the SUBMIT button when done and physically repower the print server to make the new settings take effect.
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