Compaq presario V6000 User Manual

Maintenance and Service Guide

Compaq Presario V6000 Notebook PC

Document Part Number: 41663 0 - 0 03

April 2007

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries and regions. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. AMD, the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide Compaq Presario V6000 Notebook PC Third Edition: April 2007 First Edition: August 2006 Document Part Number: 416630-003

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of

overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2Troubleshooting

2.1 Setup Utility in Windows XP . . . . . . . . . . . . . . . . . . 2–1

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–1

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

2.2 Setup Utility in Windows Vista . . . . . . . . . . . . . . . . 2–8

Using the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . 2–8

Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . 2–11

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–15

Contents

Maintenance and Service Guide v

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–21

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–23

3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–25

3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–27

3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–30

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7

Maintenance and Service Guide vi

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer For Disassembly . . . . . . . . 5–4

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.7 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

5.8 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

5.10 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.11 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.12 Power Button Board . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.13 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.14 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42

5.15 Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–48

5.16 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–50

5.17 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–52

5.18 USB/Power Connector Board . . . . . . . . . . . . . . . . 5–55

5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–57

5.20 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–61

5.21 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–64

Contents

Maintenance and Service Guide vii

Contents

6 Specifications

AScrew Listing

B Backup and Recovery in Windows XP

C Backup and Recovery in Windows Vista

D Display Component Recycling

E Connector Pin Assignments

F Power Cord Set Requirements

Index

viii Maintenance and Service Guide

Product Description

The Compaq Presario V6000 Notebook PC offers advanced modularity, Intel® Core™ Duo and Celeron® and AMD Turion™ 64 Mobile Technology and Mobile AMD Sempron™ processors, and extensive multimedia support.

Compaq Presario V6000 Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Fe at ur es

The following features vary by computer model:

■ Intel Core Duo T7200 (2.00-GHz)

■ Intel Core Duo T1350 (1.86-GHz)

■ Intel Core Duo T5600 (1.83-GHz)

■ Intel Core Duo T2350 (1.86-GHz)

■ Intel Core Duo T2250 (1.73-GHz)

■ Intel Core Duo T5500 (1.66-GHz)

■ Intel Core Duo T5200 (1.66-GHz)

■ Intel Core Duo T2060 (1.60-GHz)

■ Intel Core Duo T2050 (1.60-GHz)

■ Intel Celeron 440 (1.86-GHz)

■ Intel Celeron 430 (1.73-GHz)

■ Intel Celeron 420 (1.60-GHz)

■ AMD Turion ML-60 (2.0-GHz)

■ AMD Turion ML-56 (1.8-GHz)

■ AMD Turion ML-52 (1.6-GHz)

■ AMD Turion ML-50 (1.6-GHz)

■ Mobile AMD Sempron 3500+ (1.8-GHz)

■ Mobile AMD Sempron 3400+ (1.8-GHz)

■ Mobile AMD Sempron 3200+ (1.6-GHz)

■ 15.4-inch WXGA (1280 × 768) TFT display with over

16.7 million colors, varying by computer model

■ 200-, 160-, 120-, 100-, 80-, 60-, and 40-GB high-capacity

hard drive, varying by computer model

■ 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz,

expandable to 2.0 GB

■ Microsoft® Windows Vista™ Business, Windows Vista

Home Basic, and Windows® XP Professional

■ Full-size Windows keyboard with embedded numeric keypad

1–2 Maintenance and Service Guide

Product Description

■ TouchPad pointing device with on/off button and dedicated

two-way scroll zone

■ Integrated 10/100 BASE-T Ethernet local area network

(LAN) network interface card (NIC) with RJ-45 jack

■ Integrated high-speed 56K modem with RJ-11 jack

■ Integrated wireless support for Mini Card IEEE 802.11b and

802.11b/g WLAN device

■ Support for ExpressCard

■ External 90- or 65-watt AC adapter with 3-wire power cord

■ 6-cell or 12-cell Li-Ion battery

■ Stereo speakers with volume up and down buttons

■ Integrated microphones (select models only)

■ Support for the following optical drives:

❏ DVD±RW/R and CD-RW Double-Layer Combo Drive

with LightScribe

❏ DVD±RW/R and CD-RW Double-Layer Combo Drive

❏ DVD/CD-RW Combo Drive

■ Connectors:

❏ Audio-in (microphone)

❏ Audio-out (headphone)

❏ Consumer infrared lens

❏ Docking (select models only)

❏ ExpressCard

❏ External monitor

❏ IEEE 1394 digital (select models only)

❏ Memory Reader (select models only)

❏ Power

❏ RJ-11 (modem)

❏ RJ-45 (network)

❏ S-Video-out (select models only)

❏ Universal Serial Bus (USB) v. 2.0

Maintenance and Service Guide 1–3

Product Description

1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1. Prepare the computer for disassembly (refer to Section 5.3,

“Preparing the Computer For Disassembly,” for more

information).

2. Remove the real-time clock (RTC) battery (refer to

Section 5.7, “RTC Battery,” for more information).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the computer.

5. Connect AC power to the computer. Do not reinsert any batteries at this time.

6. Turn on the computer.

All passwords and all CMOS settings have been cleared.

1–4 Maintenance and Service Guide

1. 3 Powe r m a n a g e m e n t

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

■ Standby

■ Hibernation

■ Setting customization by the user

■ Hotkeys for setting the level of performance

■ Battery calibration

■ Lid switch standby/resume

■ Power button

■ Advanced Configuration and Power Management (ACPM)

compliance

Product Description

Maintenance and Service Guide 1–5

Product Description

1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components

Table 1 -1

Front Components

Item Component Function

1 Power light On: The computer is on.

Blinking: The computer is in standby. Off: The computer is off or in hibernation.

2 Battery light On: A battery is charging.

Blinking: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a

critical

low-battery condition, the battery

light begins blinking rapidly. Off: If the computer is plugged into an

external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low-battery condition.

1–6 Maintenance and Service Guide

Table 1 -1

Product Description

Front Components

Item Component Function

3 Drive light Blinks when the hard drive or optical drive is

being accessed.

4 Wireless switch Turns the wireless feature on or off, but

does not create a wireless connection.

✎

5 Wireless light Blue: An integrated wireless device, such as

a wireless local area network (LAN) device and/or a Bluetooth® device, is turned on.

Amber: All wireless devices are turned off.

6 Consumer infrared

lens (select models only)

7Audio-in

(microphone) jack

8Audio-out

(headphone) jack

Receives a signal from the HP Remote Control.

Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.

Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

(Continued)

A wireless network must be set up to establish a wireless connection.

Maintenance and Service Guide 1–7

Product Description

The external components on the left side of the computer are shown below and described in Table 1-2.

Left-Side Components

Table 1 -2

Left-Side Components

Item Component Function

1 S-Video-out jack Connects an optional S-Video device such

as a television, VCR, camcorder, overhead projector, or video capture card.

2 External monitor port Connects an external VGA monitor or

projector.

3 Expansion port 3 Connects the computer to an optional

expansion product.

The computer has only one

✎

expansion port. The term

describes the type of

port 3

expansion port.

1–8 Maintenance and Service Guide

expansion

Table 1 -2

Product Description

Left-Side Components

Item Component Function

4 RJ-45 (network) jack Connects a network cable.

5 RJ-11 (modem) jack Connects a modem cable.

6 HDMI port

(select models only)

7 USB ports (2) Connect optional USB devices.

8 1394 port

(select models only)

9 Memory Reader

(select models only)

Connects an optional audio or video device, such as a high definition television, set-top box, DVD player, or any compatible digital or audio device.

Connects an optional IEEE 1394 or 1394a device, such as a camcorder.

Supports the following optional digital card formats: Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Secure Digital Input/Output (SD I/O), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xDPicture Card (XD) Type M.

(Continued)

Maintenance and Service Guide 1–9

Product Description

The external components on the right side of the computer are shown below and described in Table 1-3.

Right-Side Components

1–10 Maintenance and Service Guide

Product Description

Table 1 -3

Right-Side Components

Item Component Function

1 ExpressCard slot Supports optional ExpressCard/54 cards.

2 Optical drive Reads an optical disc.

3 USB port

(select models only)

4 Power connector Connects an AC adapter.

5 Security cable slot Attaches an optional security cable to the

Connects an optional USB device.

computer.

The security cable is designed to act

✎

as a deterrent, but it may not prevent the computer from being mishandled or stolen.

Maintenance and Service Guide 1–11

Product Description

The computer keyboard components are shown below and described in Table 1-4.

Keyboard Components

1–12 Maintenance and Service Guide

Product Description

Table 1-4

Keyboard Components

Item Component Function

1 Function keys Execute frequently used system functions

when pressed in combination with the fn key.

2 caps lock key Enables caps lock and turns on the caps

lock light.

3 fn

4 Windows logo key Displays the Microsoft Windows Start

5Windows

6 Arrow keys Move the cursor around the screen.

7 Embedded numeric

8 num lock key Enables numeric lock, turns on the

key Executes frequently used system

functions when pressed in combination with a function key or the esc key.

menu.

Displays a shortcut menu for items

applications key

keypad keys

beneath the pointer.

Can be used like the keys on an external numeric keypad.

embedded numeric keypad, and turns on the num lock light.

Maintenance and Service Guide 1–13

Product Description

The computer top components are shown below and described in Table 1-5.

Top Components, Part 1

1–14 Maintenance and Service Guide

Table 1 -5

Top Components, Part 1

Item Component Function

Product Description

1 Internal microphones

(2, select models only)

2 Power button When the computer is

3 Speakers (2) Produce sound.

Record sound.

If there is a microphone icon next

✎

to each microphone opening, your computer has internal microphones.

■ Off, press to turn on the computer.

■ On, press to enter hibernation.

■ In standby, briefly press to exit standby.

■ In hibernation, briefly press to

exit hibernation.

If the computer has stopped responding and Microsoft® Windows® shutdown procedures cannot be used, press and hold the power button for at least 5 seconds to turn off the computer.

Maintenance and Service Guide 1–15

Product Description

The computer top components are shown below and described in Table 1-6.

Top Components, Part 2

1–16 Maintenance and Service Guide

Product Description

Table 1 -6

Top Components, Part 2

Item Component Function

1 Media button If QuickPlay is not installed and the

computer is

■ On, opens the music program or Media menu, which allows you to select a multimedia program.

■ Off, does not function.

■ In standby, resumes from standby into

Windows.

If QuickPlay is installed and the computer is

■ On, opens the music program or Media menu, which allows you to select a multimedia program.

■ Off, opens the music program or the Media menu, which allows you to select a multimedia program.

■ In standby, resumes from standby into Windows.

The media button does not affect the

✎

procedure for restoring from hibernation.

2 Volume mute button Mutes and restores speaker sound.

3 Volume scroll zone Adjusts speaker volume. Slide your finger to

the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or you can tap the plus sign on the scroll zone to increase volume.

Maintenance and Service Guide 1–17

Product Description

The computer TouchPad components are shown below and described in Table 1-7.

TouchPad Components

1–18 Maintenance and Service Guide

Product Description

Table 1 -7

Touchpad Components

Item Component Function

1 TouchPad light Blue: TouchPad is enabled.

Amber: TouchPad is disabled.

2 TouchPad Moves the pointer and selects or activates

items on the screen.

3 TouchPad horizontal

scroll zone

4 Left and right

TouchPad buttons

5 TouchPad on/off

button

6 TouchPad vertical

scroll zone

Allows you to scroll left or right.

Function like the left and right buttons on an external mouse.

Enables/disables the TouchPad.

Allows you to scroll up or down.

Maintenance and Service Guide 1–19

Product Description

The external components on the bottom of the computer are shown below and described in Table 1-8.

Bottom Components

Table 1 - 8

Bottom Components

Item Component Function

1 Battery bay Holds the battery.

2 Battery release latch Releases the battery from the

battery bay.

3 Optical drive Reads an optical disc.

1–20 Maintenance and Service Guide

Table 1 - 8

Product Description

Bottom Components

Item Component Function

4 Memory module

compartment

5 Vents (5) Enable airflow to cool internal

6 Hard drive bay Holds the hard drive.

(Continued)

Contains the memory module slots, the Mini Card WLAN slot, and the RTC battery.

components.

The computer fan starts up

✎

automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Maintenance and Service Guide 1–21

Product Description

1. 5 D e s i g n ov e r v i ew

This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■ AMD Turion and Mobile AMD Sempron processors

■ Audio

■ Display

■ ExpressCard

■ Fan

■ Hard drive

■ Intel Core Duo and Celeron processors

■ Keyboard and TouchPad

■ Memory module

■ Mini Card module

CAUTION: To properly ventilate the computer, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

1–22 Maintenance and Service Guide

Troubleshooting

WARNING: Only authorized technicians trained by HP should repair

this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Setup Utility in Windows XP

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working or will not load.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

1. Turn on or restart the computer in Windows.

2. Before Windows opens and while the “Press <F10> to enter setup” prompt is displayed in the lower-left corner of the screen, press

f10.

Using the Setup Utility

Changing the Language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the computer is not in the Setup Utility, begin at step 1. If the computer is in the Setup Utility, begin at step 2.

Maintenance and Service Guide 2–1

+ 248 hidden pages