Compaq PRESARIO CQ71, PRESARIO G71 User Manual

Compaq Presario CQ71 Notebook PC and HP G71 Notebook PC
Maintenance and Service Guide
© Copyright 2009 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: April 2009
Document Part Number: 518440-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................. 10
TouchPad .......................................................................................................................... 10
Lights ................................................................................................................................. 11
Buttons and speakers ........................................................................................................ 13
Keys ................................................................................................................................... 14
Front components .............................................................................................................................. 15
Right-side components ....................................................................................................................... 15
Left-side components ......................................................................................................................... 16
Rear component ................................................................................................................................. 17
Bottom components ........................................................................................................................... 18
Display components ........................................................................................................................... 19
Wireless antennas .............................................................................................................................. 20
Additional hardware components ....................................................................................................... 21
3 Illustrated parts catalog
Service tag ......................................................................................................................................... 22
Computer major components ............................................................................................................. 23
Display assembly components ........................................................................................................... 30
Plastics Kit .......................................................................................................................................... 32
Mass storage devices ......................................................................................................................... 33
Miscellaneous parts ............................................................................................................................ 34
Sequential part number listing ............................................................................................................ 35
4 Removal and replacement procedures
Preliminary replacement requirements ............................................................................................... 40
Tools required .................................................................................................................... 40
Service considerations ....................................................................................................... 40
Plastic parts ....................................................................................................... 40
Cables and connectors ..................................................................................... 41
Drive handling ................................................................................................... 41
v
Grounding guidelines ......................................................................................................... 42
Electrostatic discharge damage ........................................................................ 42
Packaging and transporting guidelines ............................................. 43
Workstation guidelines ..................................................................... 43
Equipment guidelines ....................................................................... 44
Component replacement procedures ................................................................................................. 45
Service tag ......................................................................................................................... 45
Computer feet .................................................................................................................... 46
Battery ............................................................................................................................... 47
WLAN module .................................................................................................................... 48
Optical drive ....................................................................................................................... 53
Memory module ................................................................................................................. 54
Hard drive .......................................................................................................................... 56
Modem module .................................................................................................................. 58
RTC battery ....................................................................................................................... 59
Keyboard ........................................................................................................................... 60
Keyboard cover .................................................................................................................. 63
Power button board ........................................................................................................... 65
Display assembly ............................................................................................................... 66
Top cover ........................................................................................................................... 72
Speakers ............................................................................................................................ 75
System board ..................................................................................................................... 76
Bluetooth module ............................................................................................................... 79
Fan/heat sink assembly ..................................................................................................... 81
Processor ........................................................................................................................... 84
5 Setup Utility
Starting Setup Utility ........................................................................................................................... 86
Using Setup Utility .............................................................................................................................. 87
Setup Utility menus ............................................................................................................................ 90
6 Specifications
Computer specifications ..................................................................................................................... 93
17.3-inch, BrightView display specifications ....................................................................................... 94
Changing the language of Setup Utility ............................................................................. 87
Navigating and selecting in Setup Utility ............................................................................ 87
Displaying system information ........................................................................................... 88
Restoring default settings in Setup Utility .......................................................................... 89
Exiting Setup Utility ............................................................................................................ 89
Main menu ......................................................................................................................... 90
Security menu .................................................................................................................... 90
System Configuration menu .............................................................................................. 91
Diagnostics menu .............................................................................................................. 92
vi
Hard drive specifications .................................................................................................................... 95
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe .............................. 96
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive ....................................................... 97
System DMA specifications ................................................................................................................ 98
System memory map specifications ................................................................................................... 98
System interrupt specifications ........................................................................................................... 99
System I/O address specifications ................................................................................................... 100
7 Screw listing
Phillips PM2.5×7.0 screw ................................................................................................................. 103
Phillips PM2.5×6.0 screw ................................................................................................................. 106
Phillips PM2.5×6.0 captive screw ..................................................................................................... 109
Phillips PM2.5×5.0 screw ................................................................................................................. 110
Phillips PM3.0×4.0 screw ................................................................................................................. 111
Phillips PM3.0×4.0 captive screw ..................................................................................................... 112
Phillips PM2.0×3.0 screw ................................................................................................................. 113
8 Backup and recovery
Creating recovery discs .................................................................................................................... 116
Backing up your information ............................................................................................................. 117
When to back up .............................................................................................................. 117
Backup suggestions ......................................................................................................... 117
Using system restore points ............................................................................................ 117
Performing a recovery ...................................................................................................................... 119
Recovering from the recovery discs ................................................................................ 119
Recovering from the dedicated recovery partition (select models only) .......................... 119
When to create restore points ......................................................................... 117
Create a system restore point ......................................................................... 118
Restore to a previous date and time ............................................................... 118
9 Connector pin assignments
Audio-in (microphone) ...................................................................................................................... 120
Audio-out (headphone) ..................................................................................................................... 120
External monitor ............................................................................................................................... 121
RJ-11 (modem) ................................................................................................................................ 122
RJ-45 (network) ................................................................................................................................ 122
Universal Serial Bus ......................................................................................................................... 123
10 Power cord set requirements
Requirements for all countries or regions ......................................................................................... 124
Requirements for specific countries or regions ................................................................................ 125
vii
11 Recycling
Battery .............................................................................................................................................. 126
Display .............................................................................................................................................. 126
Index ................................................................................................................................................................. 132
viii

1 Product description

Category Description Presario
CQ71 Notebook (UMA)
Product Name
HP G71 NotebookPC X X X X
Processors Intel® Core®2 Duo
P8700 2.53-GHz
P7450 2.13-GHz
T6600 2.2-GHz
Compaq Presario CQ71 Notebook PC
processors:
processor (3-MB L2 cache, 1066-MHz front-side bus (FSB))
processor (3-MB L2 cache, 1066-MHz FSB)
processor (2-MB L2 cache, 800-MHz FSB)
X X
X X X X X X
X X X X X X
X X X X X X
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
T6400 2.0-GHz
processor (2-MB L2 cache, 800-MHz FSB)
Intel Pentium®
Processors:
T3400 2.16-GHz
processor (1-MB L2 cache, 667-MHz FSB)
T4200 2.00-GHz
processor (1-MB L2 cache, 800-MHz FSB)
Intel Celeron®
Processors:
X X X X X X
X X X X X X
X X X X X X
1
Category Description Presario
CQ71 Notebook (UMA)
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
585 2.16-GHz
processor (1-MB L2 cache, 667-MHz FSB)
T1700 1.83-GHz
processor (1-MB L2 cache, 667-MHz FSB)
900 2.2-GHz
processor (1-MB L2 cache, 667-Mhz FSB)
T1600 1.66-GHz
processor (1-MB L2 cache, 667-MHz FSB)
Chipset Northbridge
Intel GL40 X X X
Intel GM45 X X X
Intel PM45 X X X
Southbridge: Intel
ICH8M
X X X
X X X
X X X
X X X
X X X X X X
Graphics Intel GMA 4500M
(shared memory)
XXX
2 Chapter 1 Product description
Category Description Presario
CQ71 Notebook (UMA)
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
Intel GMA
4500MHD (shared memory)
Up to 285 MB
on computer models equipped with 1024 MB of main system memory
Up to 797 MB
on computer models equipped with 2048 MB of main system memory
Up to 1309 MB
on computer models equipped with 3072 MB of main system memory
Up to 1309 MB
on computer models equipped with 4096 MB of main system memory (32-bit OS)
XXX
Up to 1759 MB
on computer models equipped with 4096 MB of main system memory (64-bit OS)
3
Category Description Presario
CQ71 Notebook (UMA)
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
NVIDIA N10M-GE2-
S with 512 MB dedicated video memory
Up to 767 MB
on computer models equipped with 1024 MB of main system memory
Up to 1278 MB
on computer models equipped with 2048 MB of main system memory
Up to 1790 MB
on computer models equipped with 3072 MB of main system memory
Up to 1790 MB
on computer models equipped with 4096 MB of main system memory (32-bit OS)
X X X
Up to 2302 MB
on computer models equipped with 4096 MB of main system memory (64-bit OS)
Panel 17.3-inch 16:9 wide-
aspect ratio (1600×900), white­LED backlit, HD BrightView display panel
Memory 2 SODIMM slots X X X X X X
Customer-
accessible/ upgradable
4 Chapter 1 Product description
X X X X X X
XXXXXX
Category Description Presario
CQ71 Notebook (UMA)
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
Support for DDR2
dual-channel 800­MHz
Support up to 4-GB
max system memory in the following configurations:
Hard drives Support for 9.5-mm,
Customer
1024-MB
(1024×1)
2048-MB
(1024×2)
2048-MB
(2048 ×1)
3072-MB
(1024×1 + 2048×1)
4096-MB
(2048×2)
6.35-cm (2.50-in) hard drives
accessible
X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
Single hard drive
configurations:
500-GB, 5400-rpm X X X X X X
320-GB, 5400-rpm X X X X X X
250-GB, 5400-rpm X X X X X X
160-GB, 5400-rpm XXXXXX
X X X X X X
5
Category Description Presario
CQ71 Notebook (UMA)
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
Optical drives
Camera VGA camera,
Microphone Single analog
Audio High-definition
Fixed SATA 12.7­mm tray load
Support for:
DVD±RW and
CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
Blu-ray ROM
with LightScribe DVD±R/RW SuperMulti DL Drive
640×480 by 22.5 frames per second Low-light fixed angle with activity light
microphone
audio supports Microsoft premium requirements
X X X X X X
X X X X X X
X X X X X X
X X X X X X
Modem 56K V.92 data/fax
MDC modem
Ethernet Integrated Realtek
8102E 10/100 network interface card (NIC)
Wireless Integrated wireless
local area network (WLAN) options by way of wireless module:
Atheros AR9280
802.11a/b/g/n WLAN module
Broadcom
BCM4312 802.11b/ g WLAN module
Atheros AR2425
802.11b/g WLAN module
X X X X X X
X X X X X X
X X X X X X
X X X X X X
XXXXXX
6 Chapter 1 Product description
Category Description Presario
CQ71 Notebook (UMA)
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
Intel WiFi Link 5100
802.11a/b/g/n WLAN module
Intel WiFi Link 5100
802.11a/b/g WLAN module
Atheros AR2425
802.11b/g WLAN module
Atheros AR9280
802.11a/g/n WLAN module
Mechanical
reserved to support MIMO 3x3 antennas in display panel enclosure
External media card
Realtek RTS5158E Digital Media Slot (non-push-push insertion/removal)
Memory Stick
(MS)
X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
Memory Stick
Pro (MSP)
MultiMedia
Card (MMC)
Secure Digital
(SD) Memory Card
xD Picture
Card (XD)
Ports Audio-out jack
(stereo headphone)
Audio-in jack (stereo
microphone)
Consumer infrared X X X X X X
HDMI v1.3
supporting 1080p with HDCP key
X X X X X X
X X X X X X
XXXXXX
7
Category Description Presario
CQ71 Notebook (UMA)
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
VGA (Dsub 15 pin)
supporting:
1920×1200
external resolution at 75 Hz
1600×1200
external resolution at 75 Hz
RJ-11 (modem) X X X X X X
RJ-45 (Ethernet,
USB 2.0 ports on the
Hot plug/unplug and
includes link and activity lights)
computer (one USB port is combined with eSATA)
auto detect for correct output to wide aspect vs. standard aspect video
X X X X X X
X X X X X X
X X X X X X
X X X X X X
AC adapter plug
(smart pin)
Docking No docking X X X X X X
Keyboard/ pointing devices
Synaptics
Power requirements
90-W AC adapter
17-inch full-size keyboard with numeric keypad
TouchPad (supports 2-way scroll with legend, taps enabled as default)
Battery, 47-Wh, 2.2­Ah, 6-cell Li-ion
with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector)
X X X X X X
X X X X X X
X X X X X X
X X X X X X
XXX
8 Chapter 1 Product description
Category Description Presario
CQ71 Notebook (UMA)
HP G71 Notebook (UMA)
Silver HP G71 Notebook (UMA)
Presario CQ71 Notebook (Discrete)
HP G71 Notebook (Discrete)
Silver HP G71 Notebook (Discrete)
65-W AC adapter
with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector)
Security Kensington Security
Operating system
Windows Vista®
Windows Vista
Windows Vista
FreeDOS X X
Serviceability End-user
AC adapter X X X X X X
Battery (system) X X X X X X
Lock
Preinstalled:
Business (32-bit)
Premium (32 and 64-bit)
Home Basic (32-bit)
replaceable parts:
X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
Hard drive X X X X X X
Memory module X X X X X X
Modem module X X X X X X
RTC Battery X X X X X X
Optical drive X X X X X X
WLAN module XXXXXX
9

2 External component identification

Top components

TouchPad

Component Description
(1) TouchPad on/off button Enables/disables the TouchPad.
(2) TouchPad* Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button* Functions like the left button on an external mouse.
(4) TouchPad light
(5) TouchPad scroll zone Scrolls up or down.
(6) Right TouchPad button* Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.
10 Chapter 2 External component identification
White: TouchPad is enabled.
Amber: TouchPad is disabled.

Lights

NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Caps lock light On: Caps lock is on.
(2) Power lights (2)*
(3) Wireless light
(4) Num lock light On: Num lock is on or the integrated numeric keypad is enabled.
(5) Battery light
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
Blue: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is on.
Amber: All wireless devices are off.
On: A battery is charging.
Blinking: A battery that is the only available power source has
reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
Top components 11
Component Description
(6) Drive light Blinking: The hard drive or optical drive is being accessed.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.
12 Chapter 2 External component identification

Buttons and speakers

NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Speakers (2) Produce sound.
(2) Power button*
(3) Wireless button Turns the wireless feature on or off but does not create a wireless
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
When the computer is off, press the button to turn on the
computer.
When the computer is on, press the button briefly to initiate
Sleep.
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options.
connection.
NOTE: To establish a wireless connection, a wireless network
must already be set up.
Top components 13

Keys

NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
(3) Windows logo key Displays the Windows Start menu.
(4) Function keys Execute frequently used system functions when pressed in
(5) Windows applications key Displays a shortcut menu for items beneath the pointer.
(6) Integrated numeric keypad and volume hotkeys
combination with a function key or the esc key.
combination with the fn key.
Can be used like the keys on an external numeric keypad.
Adjusts system volume when the asterisk (*), minus sign (-),
or plus sign (+) is pressed in combination with the fn key.
14 Chapter 2 External component identification

Front components

Component Description
(1) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array
(2) Audio-out (headphone) jack Produce sound when connected to optional powered stereo

Right-side components

NOTE: Your computer may look slightly different from the illustration in this section.
microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television audio.
Component Description
(1) Optical drive Reads optical discs and, on select models, also writes to optical
discs.
(2) Optical drive light Blinking: The optical drive is being accessed.
(3) USB ports (2) Connect optional USB devices.
(4) RJ-11 (modem) jack (select models only) Connects a modem cable.
(5) AC adapter light
(6) Power connector Connects an AC adapter.
On: The computer is connected to external power.
Off: The computer is not connected to external power.
Front components 15

Left-side components

NOTE: Your computer may look slightly different from the illustration in this section.
Component Description
(1) Security cable slot Attaches an optional security cable to the computer.
(2) Vent Enables airflow to cool internal components.
(3) External monitor port Connects an external VGA monitor or projector.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(4) RJ-45 (network) jack Connects a network cable.
(5) HDMI port (select models only) Connects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio component.
NOTE: Depending on your computer model, the computer may
include an HDMI port or a USB port at this location.
(6) eSATA/USB port Connects a high-performance eSATA component, such as an
eSATA external hard drive, or connects an optional USB device.
(7) Digital Media Slot (select models only) Supports the following digital card formats:
Memory Stick (MS)
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
(8) Digital Media Slot light On: The Digital Media Slot is in use.
16 Chapter 2 External component identification

Rear component

Component Description
Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Rear component 17

Bottom components

Component Description
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(4) Wireless module compartment Holds a wireless LAN module.
NOTE: To prevent an unresponsive system, replace the wireless
module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
(5) Hard drive bay Holds the hard drive and contains the memory module slots.
18 Chapter 2 External component identification

Display components

Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is closed while
the power is on.
(2) Webcam light (select models only) On: The webcam is in use.
(3) Webcam (select models only) Records audio and video and captures still photographs.
(4) Internal microphone Records sound.
Display components 19

Wireless antennas

Your computer model has at least 2 antennas that send and receive signals from one or more wireless devices.
NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep
the areas immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
20 Chapter 2 External component identification

Additional hardware components

Component Description
(1) Power cord* Connects an AC adapter to an AC outlet.
(3) AC adapter Converts AC power to DC power.
(3) Battery* Powers the computer when the computer is not plugged into
external power.
*Batteries and power cords vary in appearance by region and country.
Additional hardware components 21

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: The product name affixed to the front of the computer.
(2) Serial number (s/n): An alphanumeric identifier that is unique to each product.
(3) Part number/product number (p/n): The number that identifies the product and its internal
components. This number is required when replacement parts are ordered.
(4) Model description: An alphanumeric identifier used to locate, documents, drivers and support for your computer.
(5) Warranty period: The duration of the warranty period for this computer.
22 Chapter 3 Illustrated parts catalog

Computer major components

Item Description Spare part number
(1) 17.3-inch display assembly (includes 17.3-inch 16:9 wide-aspect ratio (1600×900), white-
LED backlit, HD BrightView display panel, bezel, enclosure, hinges, camera module and cable, microphone and cable, and 2 wireless antenna transceivers and cables)
For use with the Presario CQ71 Notebook PC 513762-001
Computer major components 23
Item Description Spare part number
For use with the HP G71 Notebook PC 513760-001
(2) Keyboard
Belgium, Finland, the Netherlands, Poland, South Africa, and Sweden (For use with the Presario CQ71 Notebook PC only)
Czech Republic (For use with the Presario CQ71 Notebook PC only) 517627-221
France ((For use with the Presario CQ71 Notebook PC only)) 517627-051
French Canada 517627-121
Germany (For use with the Presario CQ71 Notebook PC only) 517627-041
Greece (For use with the Presario CQ71 Notebook PC only) 517627-151
Hungary (For use with the Presario CQ71 Notebook PC only) 517627-211
International (For use with the Presario CQ71 Notebook PC only) 517627-B31
Israel (For use with the Presario CQ71 Notebook PC only) 517627-BB1
Italy (For use with the Presario CQ71 Notebook PC only) 517627-061
Norway 517627-DH1
Portugal (For use with the Presario CQ71 Notebook PC only) 517627-131
Russia (For use with the Presario CQ71 Notebook PC only) 517627-251
517627-A41
Saudi Araba (For use with the Presario CQ71 Notebook PC only) 517627-171
Spain (For use with the Presario CQ71 Notebook PC only) 517627-071
Switzerland (For use with the Presario CQ71 Notebook PC only) 517627-BG1
Turkey (For use with the Presario CQ71 Notebook PC only) 517627-141
United Kingdom 517627-031
United States 517627-001
(3) Power button board 531860-001
(4) RJ-11 jack and cable
NOTE: The RJ-11 jack and cable are included in the Cable Kit, spare part number 531856-001.
Keyboard cover 531854-001
(5)
(6) TouchPad button board 531853-001
(7) Power connector and cable 531864-001
(8) Top cover (includes TouchPad and cable, and caps lock LED board and cable) 531852-001
(9) Processors (include replacement thermal material)
Intel Core2 Duo P8700 (2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB) 507960-001
Intel Core2 Duo P7450 (2.13-GHz processor, 3-MB L2 cache, 1066-MHz FSB) 507965-001
Intel Core2 Duo P6600 (2.2-GHz processor, 2-MB L2 cache, 800-MHz FSB) 513593-001
Intel Core2 Duo P6400 (2.0-GHz processor, 2-MB L2 cache, 800-MHz FSB) 513592-001
Intel Pentium T4200 (2.00-GHz processor, 1-MB L2 cache, 800-MHz FSB) 513599-001
24 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Intel Pentium T3400 (2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB) 509549-001
Intel Celeron 900 (2.2-GHz processor, 1-MB L2 cache, 667-MHz FSB) 534419-001
Intel Celeron 585 (2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB) 519898-001
Intel Celeron T1700 (1.83-GHz processor, 1-MB L2 cache, 667-MHz FSB) 534084-001
Intel Celeron T1600 (1.66-GHz processor, 1-MB L2 cache, 667-MHz FSB) 532324-001
(10) Audio board 531208-001
(11) Memory modules
2048-MB (PC2-6400, 800-MHz, DDR2) 513766-001
1024-MB (PC2-6400, 800-MHz, DDR2) 513765-001
(12) USB board and cable 531866-001
(13) System board (includes replacement thermal material and power connector cable)
Intel GM45, HDMI 513754-001
Intel PM45, HDMI
NOTE: The Intel PM45 has an NVIDIA video card on board. It uses the discrete heat sink.
Intel GL40, HDMI 513757-001
Intel GL40 (for use with the Presario CQ71 Notebook PC only) 513756-001
(14) Speakers (include left and right speakers and cables) 531209-001
(15) Optical drive expansion board 531865-001
(16) Fan/heat sink assembly
Discrete fan/heat sink assembly
NOTE: The discrete heat sink should be used with the Intel PM45 system board.
UMA fan/heat sink assembly
NOTE: The UMA heat sink should be used with the Intel GM45 and GL40 system boards.
(17) Battery (47-Wh, 2.2-Ah, 6-cell Li-ion) 513775-001
(18) Base enclosure 531851-001
Rubber Feet Kit (not illustrated, includes 6 base enclosure rubber feet) 531213-001
(19) RTC battery 449729-001
(20) Modem module
513758-001
531220-001
531210-001
510100-001
NOTE: The modem module spare part kit does not include a modem module cable. The
modem module cable is included in the Cable Kit, spare part number 531856-001.
(21) Hard drive
NOTE: The bracket is included in the Hard Drive Hardware Kit, spare part number 513771-001.
160-GB, 5400-RPM 513767-001
250-GB, 5400-RPM 513768-001
Computer major components 25
Item Description Spare part number
320-GB, 5400-RPM 513769-001
500-GB, 5400-RPM 534129-001
(22) WLAN module
Atheros AR2425 802.11b/g WLAN module
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459339-003
459339-004
Broadcom BCM4312 802.11b/g WLAN module
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
26 Chapter 3 Illustrated parts catalog
459263-001
Item Description Spare part number
Intel WiFi Link 5100 802.11a/b/g WLAN module
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Intel WiFi link 5100 802.11a/b/g/n WLAN module
Atheros AR9280 802.11a/g/n WLAN module
For use with the Presario CQ71 Notebook PC only, in Canada, the Cayman Islands,
Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
482957-001
480985-001
482260-001
Computer major components 27
Item Description Spare part number
Atheros 802.11b/g/n WLAN module
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
482260-002
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518436-001
518436-002
Atheros 802.11a/b/g/n WLAN module
28 Chapter 3 Illustrated parts catalog
Item Description Spare part number
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria,
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518437-001
518437-002
Plastics Kit (see Plastics Kit on page 32 for more Plastics Kit spare part information) 531859-001
(23a) Hard drive cover
(23b) Wireless module compartment cover
(24) Optical drive (includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 513773-001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 513772-001
(25) Bluetooth module (includes double-sided tape)
NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
The Bluetooth module cable is included in the Cable Kit, spare part number 531856-001.
483113-001
Computer major components 29

Display assembly components

Item Description Spare part number
Display Assembly (includes 17.3-inch 16:9 wide-aspect ratio (1600×900), white-LED backlit, HD BrightView display
panel, bezel, enclosure, hinges, camera module and cable, microphone and cable, and 2 wireless antenna transceivers and cables)
(1) Display bezel
(2) 17.3-inch 16:9 wide-aspect ratio (1600×900), white-LED backlit, HD BrightView display
(3) Microphone module (includes cable) 531203-001
(4) Display Bracket Kit 531523-001
For use with the HP G71 Notebook PC
For use with the Presario CQ71 Notebook PC
For use with the HP G71 Notebook PC
For use with the Presario CQ71 Notebook PC
panel (includes display panel cable)
30 Chapter 3 Illustrated parts catalog
513760-001
513762-001
535560-001
531521-001
513764-001
Item Description Spare part number
(5) Camera module (includes cable) 531527-001
(6) Display Hinge Kit (includes left and right display hinges) 531522-001
(7) Wireless antennas (2)
NOTE: Wireless antennas are included with the Display Cable Kit, spare part number 531524-001.
(8) Display enclosure (includes logo)
Display Cable Kit (not illustrated; includes 3 wireless antenna transceivers and cables and
Display Rubber Kit (not illustrated; includes display bezel screw covers and display bezel
Display Screw Kit (not illustrated) 531526-001
For use with the HP G71 Notebook PC
For use with the Presario CQ71 Notebook PC
display panel cable)
bumper pads)
531519-001
531518-001
531524-001
530999-001
Display assembly components 31

Plastics Kit

Item Description Spare part number
Plastics Kit 531859-001
(1) Wireless module compartment cover (includes 1 captive screw, secured by a C-clip)
(2) Hard drive cover (includes 4 captive screws, secured by C-clips)
32 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part number
(1) Hard drive (includes bracket)
500-GB, 5400-rpm 534129-001
320-GB, 5400-rpm 513769-001
250-GB, 5400-rpm 513768-001
160-GB, 5400-rpm 513767-001
Hard Drive Hardware Kit (includes bracket and screws)
(2) Optical drive (includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 513773-001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 513772-001
Mass storage devices 33

Miscellaneous parts

Description Spare part number
90-W AC Adapter 463955-001
65-W AC adapter 463958-001
Power cords:
For use in Australia and New Zealand with the Presario CQ71 Notebook PC only
For use in Denmark with the Presario CQ71 Notebook PC only 490371-081
For use in Europe with the Presario CQ71 Notebook PC only 490371-021
For use in Israel with the Presario CQ71 Notebook PC only 490371-BB1
For use in Italy with the Presario CQ71 Notebook PC only 490371-061
For use in North America 490371-001
For use in South Africa with the Presario CQ71 Notebook PC only 490371-AR1
For use in Switzerland with the Presario CQ71 Notebook PC only 490371-111
For use in the United Kingdom and Singapore 490371-031
Screw Kit
Phillips PM2.0×3.0 captive screw
Phillips PM3.0×4.0 screw
Phillips PM3.0×4.0 captive screw
Phillips PM2.5×5.0 screw
Phillips PM2.5×6.0 screw
Phillips PM2.5×6.0 captive screw
490371-011
531857-001
Phillips PM2.5×7.0 screw
Wired headset 371693-001
Laser mini mouse 430958-001
34 Chapter 3 Illustrated parts catalog

Sequential part number listing

Spare part number
371693-001 Wired headset
430958-001 Laser mini mouse
449729-001 RTC battery
459263-001 Broadcom 4312 WLAN 802.11b/g for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin
459263-002 Broadcom 4312 802.11b/g for use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria,
Description
Islands, and the United States
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459339-003 Atheros AR2425 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the
U.S. Virgin Islands, and the United States
459339-004 Atheros AR2425 802.11b/g WLAN module for use with the Presario CQ71 Notebook PC only, in Afghanistan,
463955-001 90-W power adapter
463958-001 65-W power adapter
Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Sequential part number listing 35
Spare part number
Description
480985-001 Intel WiFi 5100 802.11a/b/g/n for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin
482260-001 Atheros AR9280 802.11a/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the
482260-002 Atheros AR9280 802.11a/g/n WLAN module for use with the Presario CQ71 Notebook PC only, in Afghanistan,
482957-001 Intel WiFi 5100 802.11 a/b/g for use with the Presario CQ71 Notebook PC only, in Canada, the Cayman Islands,
Islands, and the United States
U.S. Virgin Islands, and the United States
Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
483113-001 Bluetooth module
490371-001 Power cord for use in North America
490371-011 Power cord for use in Australia with the Presario CQ71 Notebook PC only
490371-021 Power cord for use in Europe with the Presario CQ71 Notebook PC only
490371-031 Power cord for use in the United Kingdom and Singapore
490371-061 Power cord for use in Italy with the Presario CQ71 Notebook PC only
490371-081 Power cord for use in Denmark with the Presario CQ71 Notebook PC only
490371-111 Power cord for use in Switzerland with the Presario CQ71 Notebook PC only
490371-AR1 Power cord for use in South Africa with the Presario CQ71 Notebook PC only
490371-BB1 Power cord for use in Israel with the Presario CQ71 Notebook PC only
507960-001 Intel Core2 Duo P8700 processor (2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB)
507965-001 Intel Core2 Duo P7450 processor (2.13-GHz processor, 3-MB L2 cache, 1066-MHz FSB)
509549-001 Intel Pentium T3400 processor (2.16-GHz processor, 1 MB L2 cache, 667-MHz FSB)
510100-001 Modem module
513592-001 Intel Core2 Duo T6400 processor (2.0-GHz processor, 2-MB L2 cache, 800-MHz FSB)
513593-001 Intel Core2 Duo T6600 processor (T6600 2.2-GHz processor, 2-MB L2 cache, 800-MHz FSB)
513599-001 Intel Pentium T4200 processor (2.00-GHz processor, 1 MB L2 cache, 800-MHz FSB)
36 Chapter 3 Illustrated parts catalog
Spare part number
513754-001 Intel GM45 system board
513756-001 Intel GL40 system board (for use with the Presario CQ71 Notebook PC only)
513757-001 Intel GL40 HDMI system board
513758-001 Intel PM45 system board
513760-001 17.3-inch display assembly for use with the HP G71 notebook PC (includes 17.3-inch 16:9 wide-aspect ratio
513762-001 17.3-inch display assembly for use with the CQ71 Notebook PC (includes 17.3-inch 16:9 wide-aspect ratio
513764-001 17.3-inch 16:9 wide-aspect ratio (1600×900), white-LED backlit, HD BrightView display panel
513765-001 1-GB PC2-6400 memory module
513766-001 2-GB PC2-6400 memory module
513767-001 160-GB, 5400-rpm hard drive
513768-001 250-GB, 5400-rpm hard drive
513769-001 320-GB, 5400-rpm hard drive
Description
(1600×900), white-LED backlit, HD BrightView display panel, bezel, enclosure, hinges, camera module and cable, microphone and cable, and 2 wireless antenna transceivers and cables)
(1600×900), white-LED backlit, HD BrightView display panel, bezel, enclosure, hinges, camera module and cable, microphone and cable, and 2 wireless antenna transceivers and cables)
513771-001 Hard Drive Hardware Kit
513772-001 Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive
513773-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
513775-001 Battery, 47-Wh, 2.2-Ah 6-cell Li-ion
517627-001 Keyboard for use in the United States
517627-031 Keyboard for use in the United Kingdom
517627-041 Keyboard for use in Germany with the Presario CQ71 Notebook PC only
517627-051 Keyboard for use in France with the Presario CQ71 Notebook PC only
517627-061 Keyboard for use in Italy with the Presario CQ71 Notebook PC only
517627-071 Keyboard for use in Spain with the Presario CQ71 Notebook PC only
517627-121 Keyboard for use in French Canada
517627-131 Keyboard for use in Portugal with the Presario CQ71 Notebook PC only
517627-141 Keyboard for use in Turkey with the Presario CQ71 Notebook PC only
517627-051 Keyboard for use in Greece
517627-171 Keyboard for use in Saudi Arabia with the Presario CQ71 Notebook PC only
517627-211 Keyboard for use in Hungary with the Presario CQ71 Notebook PC only
517627-221 Keyboard for use in the Czech Republic with the Presario CQ71 Notebook PC only
517627-251 Keyboard for use in Russia with the Presario CQ71 Notebook PC only
517627-A41 Keyboard for use in Belgium, Finland, the Netherlands, Poland, South Africa, and Sweden with the Presario
CQ71 Notebook PC only
Sequential part number listing 37
Spare part number
517627-B31 Keyboard for international use with the Presario CQ71 Notebook PC only
517627-BB1 Keyboard for use in Israel with the Presario CQ71 Notebook PC only
517627-BG1 Keyboard for use in Switzerland with the Presario CQ71 Notebook PC only
517627-DH1 Keyboard for use in Norway
518436-001 Atheros 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
518436-002 Atheros 802.11b/g/n WLAN module for use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania,
Description
Virgin Islands, and the United States
Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
518437-001 Atheros 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
518437-002 Atheros 802.11a/b/g/n WLAN module for use with the Presario CQ71 Notebook PC only, in Afghanistan,
519898-001 Intel Celeron 585 processor (2.16-GHz processor, 1 MB L2 cache, 667-MHz FSB)
530999-001 LCD Rubber Kit
531203-001 Microphone and cable
Virgin Islands, and the United States
Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
38 Chapter 3 Illustrated parts catalog
Spare part number
531208-001 Audio board
531209-001 Speakers (include left and right speakers and cables)
531210-001 Fan/heat sink assembly (UMA)
531213-001 Rubber Kit
531220-001 Fan/heat sink assembly (discrete)
531518-001 Display enclosure for use with the Presario CQ71 Notebook PC
531519-001 Display enclosure for use with the HP G71 Notebook PC
531521-001 Display bezel for use with the Presario CQ71 Notebook PC
531522-001 Display Hinge Kit
531523-001 Display Bracket Kit
531524-001 Display Cable Kit
531526-001 Display Screw Kit
531527-001 Camera module
531851-001 Base enclosure
531852-001 Top cover with TouchPad
Description
531853-001 TouchPad button board
531854-001 Keyboard cover
531856-001 Cable Kit
531857-001 Screw Kit
531859-001 Plastics Kit
531860-001 Power button board
531864-001 Power connector with cable
531865-001 Optical drive extender board
531866-001 USB board with cable
532324-001 Intel Celeron T1600 processor (1.66-GHz processor, 1-MB L2 cache, 667-MHz FSB)
534084-001 Intel Celeron T1700 processor (1.83-GHz processor, 1 MB L2 cache, 667 MHz FSB)
534129-001 500-GB, 5400-rpm hard drive
534419-001 Intel Celeron 900 processor (2.2-GHz processor, 1-MB L2 cache, 667-Mhz FSB)
535560-001 Display bezel for use with the HP G71 Notebook PC
Sequential part number listing 39

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:
Flat nonconductive probe
Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
40 Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Preliminary replacement requirements 41

Grounding guidelines

Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle. Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
42 Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements 43
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
44 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 71 screws, in 7 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: The product name affixed to the front of the computer.
(2) Serial number (s/n): An alphanumeric identifier that is unique to each product.
(3) Part number/product number (p/n): The number that identifies the product and its internal
components. This number is required when replacement parts are ordered.
(4) Model description: An alphanumeric identifier used to locate, documents, drivers and support for your computer.
(5) Warranty period: The duration of the warranty period for this computer.
Component replacement procedures 45

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 531213-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.
46 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number
Battery, 47-Wh, 2.2 Ah 6-cell Li-ion 513775-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface with the battery bay toward you.
2. Slide and release the battery release latch (1).
NOTE: The battery release latch automatically returns to its original position.
3. The battery is ejected up and away from the battery bay (2).
4. Remove the battery (3).
To insert the battery, insert the rear edge of the battery into the battery bay, and then press the front edge of the battery forward and down until the battery is seated. The battery release latch automatically locks the battery into place.
Component replacement procedures 47

WLAN module

Description Spare part number
Intel WiFi Link 5100 802.11a/b/g/n WLAN module:
For use with the Presario CQ71 Notebook PC only, in Canada, the Cayman Islands, Guam,
Puerto Rico, the U.S. Virgin Islands, and the United States
Intel WiFi Link 5100 802.11a/b/g WLAN:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the
United States
Atheros AR2425 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the
United States
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
482957-001
480985-001
459339-003
459339-004
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the
United States
48 Chapter 4 Removal and replacement procedures
459263-001
Description Spare part number
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Atheros AR9280 802.11a/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the
United States
459263-002
482260-001
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Atheros 802.11b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the
United States
482260-002
518436-001
Component replacement procedures 49
Description Spare part number
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Atheros 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the
United States
518436-002
451861-001
For use with the Presario CQ71 Notebook PC only, in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Before removing the WLAN module, follow these steps:
451861-002
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
50 Chapter 4 Removal and replacement procedures
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Remove the WLAN module:
NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
1. Loosen the Phillips PM2.5×6.0 captive screw (1) that secures the wireless module compartment
cover to the computer.
2. Lift the left side (2) of the cover, swing it up and to the right, and remove the cover (3). The wireless
module compartment cover is included in the Plastics Kit, spare part number 531859-001.
Battery on page 47).
3. Disconnect the 2 WLAN antenna cables from the WLAN module.
NOTE: The black WLAN antenna cable (1) is connected to the WLAN module “Main” terminal.
The white WLAN antenna cable (2) is connected to the WLAN module “Aux” terminal.
4. Remove the Phillips PM2.0×3.0 screw (3) that secures the WLAN module to the computer. (The
edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 51
5. Remove the WLAN module (4) by pulling it away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (5) to prevent incorrect insertion into the WLAN
module slot.
Reverse this procedure to install a WLAN module.
52 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: The optical drive spare part kit includes an optical drive bezel.
Description Spare part number
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 513773-001
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 513772-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
Remove the optical drive:
1. Remove the PM2.5×7.0 retention screw (1) to release the optical drive from the computer.
2. Insert a paper clip (2) to extend the disc tray.
3. Grasp the tray and slide the optical drive (3) out of the optical drive bay.
To insert the optical drive, insert the rear edge of the optical drive into the optical drive bay and slide it in until the optical drive is seated.
Component replacement procedures 53

Memory module

Description Spare part number
2048-MB (800-MHz, PC2-6400, DDR2) 513766-001
1024-MB (800-MHz, PC2-6400, DDR2) 513766-001
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
Remove the hard drive cover:
1. Loosen the 4 Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the
computer.
2. Lift the left side of the cover (2), swing it up and to the right, and remove the cover. The hard drive
cover is included in the Plastics Kit, spare part number 531859-001.
3. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
54 Chapter 4 Removal and replacement procedures
4. Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
Component replacement procedures 55

Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket.
Description Spare part number
500-GB, 5400-rpm 534129-001
320-GB, 5400-rpm 513769-001
250-GB, 5400-rpm 513768-001
160-GB, 5400-rpm 513767-001
Hard Drive Harware Kit (includes hard drive bracket and screws) 513771-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
Remove the hard drive:
1. Loosen the 4 Phillips PM2.5×6.0 captive screws (1) that secure the hard drive cover to the
computer.
2. Lift the left side of the cover (2), swing it up and to the right, and remove the cover. The hard drive
cover is included in the Plastics Kit, spare part number 531859-001.
3. Loosen the 2 Phillips PM2.5×7.0 screws (1) that secure the hard drive to the computer.
56 Chapter 4 Removal and replacement procedures
4. Use the 2 Mylar tabs to slide the hard drive (2) to the right until it disconnects from the system
board.
5. Use the 2 Mylar tabs to lift the hard drive straight up (3), and remove it from the hard drive bay.
6. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws
(1) that secure the hard drive bracket to the hard drive.
7. Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
Component replacement procedures 57

Modem module

Description Spare part number
Modem module 510100-011
Before removing the modem module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the hard drive cover (see
Battery on page 47).
Hard drive on page 56), if not already removed.
Remove the modem module:
1. Remove the 2 Phillips 2.0×3.0 screws (1) that hold the module in place.
2. Lift up along the back edge of the module (2).
3. Disconnect the modem cable (3) when the module is free of the bay.
Reverse this procedure to install a modem module.
58 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare Part Number
RTC Battery 449729–001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the hard drive cover (see
Battery on page 47).
Hard drive on page 56).
Remove the RTC battery:
1. Insert a flat nonconductive probe between the tabs (1) on the side of the RTC battery holder.
2. Lift up to remove the RTC battery (2).
Component replacement procedures 59

Keyboard

For use in: Spare part number For use in: Spare part number
Belgium, Finland, the Netherlands, Poland, South Africa, and Sweden, for use with the Presario CQ71 notebook PC only
Czech Republic, for use with the Presario CQ71 notebook PC only
France, for use with the Presario CQ71 notebook PC only
French Canada 517627-121 Saudi Arabia, for use with the
Germany, for use with the Presario CQ71 notebook PC only
Greece, for use with the Presario CQ71 notebook PC only
Hungary, for use with the Presario CQ71 notebook PC only
International, for use with the Presario CQ71 notebook PC only
Israel, for use with the Presario CQ71 notebook PC only
Italy, for use with the Presario CQ71 notebook PC only
517627-A41 Norway 517627-DH1
517627-221 Portugal, for use with the Presario
CQ71 notebook PC only
517627-051 Russia, for use with the Presario
CQ71 notebook PC only
Presario CQ71 notebook PC only
517627-041 Spain, for use with the Presario
CQ71 notebook PC only
517627-151 Switzerland, for use with the
Presario CQ71 notebook PC only
517627-211 Turkey, for use with the Presario
CQ71 notebook PC only
517627-B31 United Kingdom 517627-031
517627-BB1 United States 517627-001
517627-061
517627-131
517627-251
517627-171
517627-071
517627-BG1
517627-141
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the hard drive (see
Battery on page 47).
Hard drive on page 56).
60 Chapter 4 Removal and replacement procedures
Remove the keyboard:
1. Remove the five Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
2. Turn the computer right-side up, with the front toward you.
3. Open the computer as far as possible.
4. Use a nonconductive probe to lift up on the tabs located near the tab key (1) and the - (minus)
key (2).
5. Lift the rear edge of the keyboard and rotate the keyboard (3) toward you until it rests upside down
on the top cover.
Component replacement procedures 61
6. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
disconnect the keyboard cable (2) from the system board.
7. Remove the keyboard.
Reverse this procedure to install the keyboard.
62 Chapter 4 Removal and replacement procedures

Keyboard cover

Description Spare part number
Keyboard cover (includes LED board and cable) 531854-001
Before removing the keyboard cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the keyboard (see
Battery on page 47).
Keyboard on page 60).
Remove the keyboard cover:
1. Close the computer.
2. Turn the computer upside down, with the rear panel toward you.
3. Remove the 7 Phillips PM2.5×7.0 screws (1) and the 4 black Phillips PM2.0×5.0 screws (2) that
secure the keyboard cover to the computer.
4. Turn the computer right-side up, with the front toward you.
5. Open the computer as far as possible.
6. Remove the 2 Phillips PM2.5×6.0 screws (1).
Component replacement procedures 63
7. Release the ZIF connector to which the power button board, on the underside of the keyboard
cover, is connected. Disconnect the cable (2) from the system board.
8. Remove the keyboard cover.
Reverse this procedure to install the keyboard cover.
64 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number
Power button board 531860-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
5. Remove the following components:
a. Keyboard (see
b. Keyboard cover (see
Keyboard on page 60)
Keyboard cover on page 63)
Remove the power button board:
1. Turn the keyboard cover over.
2. Remove the Phillips 2.0×3.0 screw (1).
3. Disconnect the num lock cable (2).
4. Remove the power button board (3).
Reverse this procedure to install the power button board.
Component replacement procedures 65

Display assembly

Description Spare part number
17.3-inch display assembly (includes 17.3-inch 16:9 wide-aspect ratio (1600×900), white-LED
backlit, HD BrightView display panel, bezel, enclosure, hinges, camera module and cable, microphone and cable, and 2 wireless antenna transceivers and cables)
For the Presario CQ71 Notebook PC use 513762-001
For the HP G71 Notebook PC use 513760-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Disconnect the wireless antenna cables from the WLAN module (see
Battery on page 47).
WLAN module on page 48).
6. Remove the following components:
a. Keyboard (see
Keyboard on page 60)
b. Keyboard cover (see
Keyboard cover on page 63)
Remove the display assembly:
1. Open the computer as far as possible.
2. Disconnect the display panel cable (1) from the system board and remove the cable from the cavity
between the system board and the display left hinge.
3. Disconnect the microphone module cable (2) from the system board.
66 Chapter 4 Removal and replacement procedures
4. Remove the WLAN antenna cables (3) from the clips and routing channels (4) built into the top
cover.
CAUTION: Support the display assembly when removing the following screws. Failure to support
the display assembly can result in damage to the display assembly and other computer components.
5. Remove the 4 Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer.
6. Lift the display assembly (2) straight up and remove it.
7. If it is necessary to replace any of the display assembly internal components, remove the 2 rubber
screw covers (1) on the display bezel bottom edge. The rubber screw covers are included in the Display Rubber Kit, spare part number 531525-001.
Component replacement procedures 67
8. Remove the 2 Phillips PM2.5×7.0 screws (2) that secure the display bezel to the display assembly.
9. Flex the inside of the top and bottom edges (1) and the left and right sides (2) of the display bezel
until the bezel disengages from the display enclosure.
10. Remove the display bezel (3). For the Presario CQ71 Notebook PC, use spare part number
531521-001. For the HP G71 Notebook PC, use spare part number 535560-001.
11. Disconnect the camera module cable (1).
68 Chapter 4 Removal and replacement procedures
12. Lift up the camera module (2). The camera module is available using spare part number
531527-001.
13. If it is necessary to replace the display hinges, remove the 3 Phillips PM2.5×6.0 screws (1) that
secure each hinge to the display panel.
14. Remove the display hinges (2) from the display panel. The display hinges are available using spare
part number 531522-001.
15. To remove the display panel from the display enclosure, remove the 2 Phillips PM2.5×6.0
screws (1) that secure the panel to the display enclosure.
Component replacement procedures 69
16. Lift the display panel from the back enclosure (2).
17. If it necessary to replace the display panel, remove the four Phillips PM2.0×3.0 screws (1).
18. Remove the brackets (2).
19. If it is necessary to replace the wireless antenna transceivers and cables, lift the antennas (1).
20. Remove the wireless antenna cables from the clips (2) built into the display enclosure.
70 Chapter 4 Removal and replacement procedures
21. Remove the wireless antenna transceivers (3) and cables from the display enclosure. The wireless
antenna transceivers and cables are available in the Display Cable Kit, spare part number 513524-001.
Reverse this procedure to install the display assembly.
Component replacement procedures 71

Top cover

Description Spare part number
Top cover (includes TouchPad and cable, and caps lock LED board and cable) 531852-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
5. Remove the following components:
a. Hard drive (see
b. Optical drive (see
c. Keyboard (see
d. Keyboard cover (see
e. Display assembly (see
Hard drive on page 56)
Optical drive on page 53)
Keyboard on page 60)
Keyboard cover on page 63)
Display assembly on page 66
Remove the top cover:
1. Close the computer.
2. Turn the computer upside down, with the rear panel toward you.
3. Remove the four Phillips PM2.5×7.0 screws that secure the top cover to the base enclosure.
4. Turn the computer right-side up, with the front toward you.
5. Disconnect the caps lock LED board cable (1) from the system board.
72 Chapter 4 Removal and replacement procedures
6. Release the ZIF connector to which the TouchPad board cable is connected, and then disconnect
the cable (2) from the system board.
7. Remove the remaining Phillips PM2.5×7.0 screw located in the top left corner of the base
enclosure.
8. Pull the back edge of the top cover (1) up and away from the base enclosure.
Component replacement procedures 73
9. Lift up until all edges of the top cover are disengaged from the base enclosure (2).
Reverse this procedure to install the top cover.
74 Chapter 4 Removal and replacement procedures

Speakers

Description Spare part number
Speakers (include left and right speakers and cables) 531209-001
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
5. Remove the following components:
a. Optical drive (see
b. Hard drive (see
c. Keyboard (see
d. Keyboard cover (see
e. Display assembly (see
f. Top cover (see
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 60)
Keyboard cover on page 63)
Display assembly on page 66)
Top cover on page 72)
Remove the speakers:
1. Disconnect the speaker cable (1) from the system board.
2. Remove the speakers (2) from the base enclosure.
Reverse this procedure to install the speakers.
Component replacement procedures 75

System board

NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number
Intel GM45, HDMI system board 513754-001
Intel GL40 system board 513756-001
Intel GL40 HDMI system board 513757-001
Intel PM45, HDMI system board 513758-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
5. Remove the following components:
a. Optical drive (see
b. Hard drive (see
c. Keyboard (see
d. Keyboard cover (see
e. Display assembly (see
f. Top cover (see
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 60)
Keyboard cover on page 63)
Display assembly on page 66)
Top cover on page 72)
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
WLAN module (see
Memory modules (see
RTC battery (see
Modem module (see
WLAN module on page 48)
Memory module on page 54)
RTC battery on page 59)
Modem module on page 58)
76 Chapter 4 Removal and replacement procedures
Remove the system board:
1. Disconnect the audio board cable (1), the Bluetooth module cable (2), the USB cable (3), and the
power cable (4) from the system board.
NOTE: The power connector and the RJ-11 jack are held in place with double-sided tape and
can be removed after the cables have been detached from the system board.
2. Remove the 3 Phillips PM2.5×6.0 screws that secure the system board to the base enclosure.
CAUTION: Do not lift the system board by the optical drive expansion board (1).
3. Lift the right edge of the system board (2) until the external monitor port is clear of the base
enclosure. Then pull the board out of the base enclosure (3).
Component replacement procedures 77
Reverse this procedure to install the system board.
78 Chapter 4 Removal and replacement procedures

Bluetooth module

NOTE: The Bluetooth module spare part Kit does not include a Bluetooth module cable. The Bluetooth
module cable is included in the Cable Kit, spare part number 531856-001.
Description Spare part number
Bluetooth module (includes double-sided tape) 483113-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
5. Remove the following components:
a. Optical drive (see
b. Hard drive (see
c. Keyboard (see
d. Keyboard cover (see
e. Display assembly (see
f. Top cover (see
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 60)
Keyboard cover on page 63)
Display assembly on page 66)
Top cover on page 72)
Remove the Bluetooth module:
Component replacement procedures 79
Detach the Bluetooth cable (1) from the system board, if you have not already done so. Remove
the Bluetooth module from the base enclosure (2).
NOTE: The Bluetooth module is held in place with double-sided tape.
Reverse this procedure to install the Bluetooth module.
80 Chapter 4 Removal and replacement procedures

Fan/heat sink assembly

Description Spare part number
UMA heat sink (includes heat sink retention clip and replacement thermal material) 531210-001
Discrete Heat sink (includes heat sink retention clip and replacement thermal material) 531220-001
Before removing the heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
5. Remove the following components:
a. Optical drive (see
b. Hard drive (see
c. Keyboard (see
d. Keyboard cover (see
e. Display assembly (see
f. Top cover (see
g. System board (see
Optical drive on page 53)
Hard drive on page 56)
Keyboard on page 60)
Keyboard cover on page 63)
Display assembly on page 66)
Top cover on page 72)
System board on page 76)
Remove the UMA heat sink:
1. Turn the system board upside down.
CAUTION: Loosen the screws in the order indicated on the fan/heat sink assembly to ensure
consistent pressure over the processor board.
2. Loosen the 3 Phillips PM2.0×5.0 captive screws (1) that secure the fan/heat sink assembly to the
system board.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink
assembly and system board components, it may be necessary to move the heat sink assembly from side to side to detach the assembly.
Component replacement procedures 81
3. Remove the heat sink (2). The heat sink bracket (3) is built into the system board.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and
processor each time the heat sink is removed. Thermal paste is applied to the fan/heat sink assembly to correspond with components on the system board as follows: the processor (1), and the Northbridge chip (2). Thermal pads and thermal paste are included with all heat sink, system board, and processor spare part kits.
Reverse this procedure to install the fan/heat sink assembly.
Remove the discrete heat sink:
1. Turn the system board upside down.
2. Loosen the 5 Phillips PM2.0×5.0 captive screws (1) that secure the heat sink to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink
assembly and system board components, it may be necessary to move the heat sink assembly from side to side to detach the assembly.
82 Chapter 4 Removal and replacement procedures
3. Remove the heat sink (2). The heat sink bracket (3) is built into the system board.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and
processor each time the heat sink is removed. Thermal paste is applied to the fan/heat sink assembly to correspond with components on the system board as follows: the processor (1), the NVIDIA video processor (2), the video memory (3), and the Northbridge chip (4). Thermal pads and thermal paste are included with all heat sink, system board, and processor spare part kits.
Component replacement procedures 83

Processor

NOTE: The processor spare part kit includes replacement thermal material.
Description Spare part number
Intel Core2 Duo P8700 (2.53-GHz processor, 3-MB L2 cache, 1066-MHz FSB) 507960-001
Intel Core2 Duo P7450 (2.13-GHz processor, 3-MB L2 cache, 1066-MHz FSB) 507965-001
Intel Core2 Duo T6600 (2.2-GHz processor, 2-MB L2 cache, 800-MHz FSB) 513593-001
Intel Core2 Duo T6400 (2.0-GHz processor, 2-MB L2 cache, 800-MHz FSB) 513592-001
Intel Pentium DC T3400 (2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB) 509549-001
Intel Pentium DC T4200 (2.00-GHz processor, 1-MB L2 cache, 800-MHz FSB) 513599-001
Celeron 900 2.2-GHz processor, (1-MB L2 cache, 667-Mhz FSB, for use with computers equipped with UMA graphics memory only)
Celeron 585 2.16-GHz processor, (1-MB L2 cache, 667-MHz FSB, for use with computers equipped with UMA graphics memory only)
Intel Celeron DC T1700 1.83-GHz processor, (1-MB L2 cache, 667-MHz FSB, for use with computers equipped with UMA graphics memory only)
Intel Celeron DC T1600 1.66-GHz processor, (1-MB L2 cache, 667-MHz FSB, for use with computers equipped with UMA graphics memory only)
534419-001
519898-001
534084-001
532324-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 47).
5. Remove the following components:
a. Optical drive (see
Optical drive on page 53)
b. Hard drive (see
c. Keyboard (see
d. Keyboard cover (see
e. Display assembly (see
f. Top cover (see
g. System board (see
h. Fan/heat sink assembly (see
Hard drive on page 56)
Keyboard on page 60)
Keyboard cover on page 63)
Display assembly on page 66)
Top cover on page 72)
System board on page 76)
Fan/heat sink assembly on page 81)
84 Chapter 4 Removal and replacement procedures
Remove the processor:
1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2. Lift the processor (2) straight up and remove it.
NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned
with the triangle icon (4) embossed on the processor socket.
Reverse this procedure to install the processor.
Component replacement procedures 85

5 Setup Utility

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working.
NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
To start Setup Utility:
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2. When the Startup Menu is displayed, press f10.
86 Chapter 5 Setup Utility

Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Your change goes into effect immediately.

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.
To choose a menu or a menu item, use the arrow keys.
To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or f5 or f6.
To select an item, press enter.
To close a text box or return to the menu display, press esc.
To display additional navigation and selection information while Setup Utility is open, press f1.
Using Setup Utility 87

Displaying system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.
2. Select the Main menu. System information such as the system time and date, and identification
information about the computer is displayed.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter.
88 Chapter 5 Setup Utility

Restoring default settings in Setup Utility

The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter.
Setup Utility default settings go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory
default settings.

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.
To exit Setup Utility and save your changes from the current session:
If Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
To exit Setup Utility without saving your changes from the current session:
If Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.
After either choice, the computer restarts in Windows.
Using Setup Utility 89

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of Setup Utility menu items listed in this chapter may not be supported by your computer.

Main menu

Select To do this
System information

Security menu

Select To do this
Administrator password Enter, change, or delete an administrator password.
Power-On Password Enter, change, or delete a power-on password.
View and change the system time and date.
View identification information about the computer.
View specification information about the processor, memory size,
system BIOS, and keyboard controller version (select models only).
90 Chapter 5 Setup Utility

System Configuration menu

Select To do this
Language Support Change the Setup Utility language.
Button Sound (select models only) Enable/disable the capacitive button tapping sound.
Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.
Processor C6 State (select models only) Enable/disable the processor C6 sleep state.
LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when
the computer is in DC mode.
Card Reader/1394 Power Saving (select models only)
Fan Always On Enable/disable Fan Always On. When enabled, the computer fan will
Boot Options Set the following boot options:
Enable/disable Card Reader/1394 Power Saving.
always be on.
f9 and f10 Delay (sec.)Set the delay for the f9 and f10 functions
of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
CD-ROM boot―Enable/disable boot from CD-ROM.
Floppy boot―Enable/disable boot from diskette.
Internal Network Adapter bootEnable/disable boot from Internal
Network Adapter.
Boot OrderSet the boot order for:
USB Floppy
Internal CD/DVD ROM drive
USB CD/DVD ROM drive
Hard drive
USB Diskette on Key
USB Hard drive
Network adapter
Setup Utility menus 91

Diagnostics menu

Select To do this
Hard Disk Self Test Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called the
Primary Hard Disk Self Test.
Secondary Hard Disk Self Test (select models only)
Memory Test Run a diagnostic test on the system memory.
Run a comprehensive self-test on a secondary hard drive.
92 Chapter 5 Setup Utility
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