Compaq Presario CQ61 Notebook PC and
HP G61 Notebook PC
Maintenance and Service Guide
Document Part Number: 573709-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
AMD Athlon, AMD Sempron, AMD Turion, ATI, and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth
is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S.
registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: September 2009
Document Part Number: 573709-001
Safety warning notice
WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly
Å
on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
Wireless2 wireless antennas built into display assembly
External media card
(select models only)
Internal media cardOne half-sized Mini Card slot999
PortsAudio-out (stereo headphone)
56K V.92 data/fax modem
Supports all worldwide certification requirements
Integrated wireless local area network (WLAN)
options by way of wireless
■ Atheros AR9285 802.11b/g/n WLAN module
■ Atheros AR5009 802.11a/b/g/n WLAN module
■ Broadcom BCM2070 Bluetooth® 2.1 module
(select models only)
Digital Media Slot supporting Memory Stick (MS),
Memory Stick Pro (MSP), MultiMediaCard (MMC),
Secure Digital (SD) Memory Card, and xD-Picture
Card (XD)
Adapter (not included) provides support for mini
versions of SD, MMC, and MSP
Audio-in (stereo microphone)
HDMI v. 1.3b supporting 1080p with HDCP key
(select models only)
RJ-11 (modem, select models only)
RJ-45 (Ethernet, includes link and activity lights)
USB v. 2.0 (3)
HP Smart Adapter power
VGA (Dsub 15-pin) supporting:
■ 1920×1200 external resolution at 60 Hz
■ 1600×1200 external resolution at 75 Hz
■ Hot plug/unplug and auto-detect
module:
Duo
(UMA)
999
999
999
999
HP G61
(UMA)
Presario
CQ61
(Discrete)
Keyboard/
pointing devices
Power requirements90-W HP Smart Adapter with localized cable plug
SecuritySecurity cable slot999
16-inch full-size keyboard with numeric keypad
Synaptics TouchPad with 2 buttons and 2-way scroll
(taps enabled as default)
support (3-wire plug with ground pin, supports 3-pin
DC connector)
65-W HP Smart Adapter with localized cable plug
support (3-wire plug with ground pin, supports 3-pin
DC connector)
Battery options:
■ 6-cell, 2.55-Ah (55-Wh) Li-ion battery
■ 6-cell, 2.20-Ah (47-Wh) Li-ion battery
999
9
99
999
(Continued)
Maintenance and Service Guide1–3
Product description
Presario
CQ61
CategoryDescription
Operating systemWindows® 7 Home Premium (32- and 64-bit)999
(preinstalled)Windows 7 Home Basic (64-bit)99
FreeDOS99
ServiceabilityEnd-user replaceable parts:
■ AC adapter
■ Battery
■ Bluetooth module (select models only)
■ Hard drive
■ Memory modules
■ Modem (select models only)
■ Optical drive
■ WLAN module
(UMA)
999
HP G61
(UMA)
Presario
CQ61
(Discrete)
1–4Maintenance and Service Guide
Top components
Display components
2
External component identification
ItemComponentDescription
(1)Internal display switchTurns off the display and initiates Sleep if the display is closed while the power
is on.
(2)Webcam light (select models only)On: The webcam is in use.
(3)Webcam (select models only)Records audio and video and captures still photographs.
(4)Internal microphoneRecords sound.
Maintenance and Service Guide2–1
External component identification
TouchPad
ItemComponentDescription
(1)TouchPad on/off buttonEnables/disables the TouchPad.
(2)TouchPad*Moves the pointer and selects or activates items on the screen.
(3)Left TouchPad button*Functions like the left button on an external mouse.
(4)TouchPad light■ White: TouchPad is enabled.
■ Amber: TouchPad is disabled.
(5)TouchPad scroll zoneScrolls up or down.
(6)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device references, select Start > Devices and Printers.
Then, right-click the device representing your computer, and select Mouse settings.
2–2Maintenance and Service Guide
Lights
External component identification
ItemComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)Power lights (2)*■ On: The computer is on.
■ Blinking: The computer is in the Sleep state.
■ Off: The computer is off or in Hibernation.
(3)Wireless light■ Blue: An integrated wireless device, such as a wireless local area network
(WLAN) device and/or a Bluetooth® device, is on.
■ Amber: All wireless devices are off.
(4)Num lock lightOn: The integrated numeric keypad is enabled.
– or –
Num lock is enabled on a connected optional numeric keypad.
(5)Battery light■ On: A battery is charging.
■ Blinking: A battery that is the only available power source has reached a
low battery level. When the battery reaches a critical low-battery level, the
battery light begins blinking more rapidly.
■ Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.
(6)Drive lightBlinking: The hard drive or optical drive is being accessed.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Maintenance and Service Guide2–3
External component identification
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination with the fn key.
(2)fn keyExecutes frequently used system functions when pressed in combination with
a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Function keysExecute frequently used system functions when pressed in combination with
the fn key.
(5)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(6)Integrated numeric keypad and
volume hotkeys
■ Can be used like the keys on an external numeric keypad.
■ Adjusts system volume when the asterisk (*), minus sign (-), or plus
(+) is pressed in combination with the fn key.
sign
2–4Maintenance and Service Guide
Buttons and speakers
External component identification
ItemComponentDescription
(1)Speakers (2)Produce sound.
(2)Power button*■ When the computer is off, press the button to turn on the computer.
■ When the computer is on, press the button briefly to initiate Sleep.
■ When the computer is in the Sleep state, press the button briefly to
Sleep.
exit
■ When the computer is in Hibernation, press the button briefly to
Hibernation.
exit
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at least
seconds to turn off the computer.
5
To learn more about your power settings, select Start > Control Panel >
System and Security > Power Options.
(3)Wireless buttonTurns the wireless feature on or off but does not create a wireless
connection.
To establish a wireless connection, a wireless network must already be
✎
set up.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in
and Support.
Help
Maintenance and Service Guide2–5
External component identification
Front components
ItemComponentDescription
(1)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
(2)Audio-out (headphone) jackProduces sound when connected to optional powered stereo speakers,
Rear component
microphone, or monaural microphone.
headphones, ear buds, a headset, or television audio.
ComponentDescription
VentEnables airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
2–6Maintenance and Service Guide
Right-side components
ItemComponentDescription
(1)Optical driveReads and writes to optical discs.
(2)Optical drive lightBlinking: The optical drive is being accessed.
(3)USB ports (2)Connect optional USB devices.
External component identification
(4)RJ-11 (modem) jack
(select models only)
(5)AC adapter light■ On: The computer is connected to external power.
(6)Power connectorConnects an AC adapter.
Connects a modem cable.
■ Off: The computer is not connected to external power.
Maintenance and Service Guide2–7
External component identification
Left-side components
ItemComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)VentEnables airflow to cool internal components.
The security cable is designed to act as a deterrent, but it may not
✎
prevent the computer from being mishandled or stolen.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(3)External monitor portConnects an external VGA monitor or projector.
(4)RJ-45 (network) jackConnects a network cable.
(5)HDMI port (select models only)Connects an optional video or audio device, such as a high-definition
television, or any compatible digital or audio component.
(6)USB portConnects an optional USB device.
(7)Digital Media Slot
(select models only)
(8)Digital Media Slot light
models only)
(select
Supports the following optional digital card formats: Memory Stick (MS),
Memory Stick Pro (MSP), MultiMediaCard (MMC), Secure Digital (SD)
Memory Card, xD-Picture Card (XD).
On: The Digital Media Slot is in use.
2–8Maintenance and Service Guide
Bottom components
External component identification
ItemComponentDescription
(1)Battery bayHolds the battery.
(2)Battery release latchReleases the battery from the battery bay.
(3)Vents (5)Enable airflow to cool internal components.
The computer fan starts up automatically to cool internal components
✎
and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.
(4)Wireless module compartmentHolds a wireless LAN module.
To prevent an unresponsive system, replace the wireless module only
Ä
with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
technical support through Help and Support.
(5)Hard drive bayHolds the hard drive, RTC battery, and modem, and contains the memory
module slots.
Maintenance and Service Guide2–9
External component identification
Wireless antennas
Your computer model has at least 2 antennas that send and receive signals from one or more wireless devices.
The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas
✎
immediately around the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that
applies to your country or region. These notices are located in Help and Support.
2–10Maintenance and Service Guide
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
3
Illustrated parts catalog
ItemComponentDescription
(1)Product nameThis is the product name affixed to the front of the computer.
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to each product.
(3)Part number/Product number (p/n)This number provides specific information about the product’s
hardware components. The part number helps a service
technician to determine which components and parts are needed.
(4)Model descriptionThis is the alphanumeric identifier used to locate documents,
drivers, and support for your computer.
(5)Warranty periodThis number describes the duration of the warranty period for this
computer.
Maintenance and Service Guide3–1
Illustrated parts catalog
Computer major components
3–2Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(1)Display assembly (includes 2 wireless antennas, display panel/webcam cable, and enclosure with logo;
see “Display assembly subcomponents” on page 3-8 for more spare part information)
■ 15.6-in LED BrightView with webcam and microphone, for use with the CQ61577079-001
■ 15.6-in LED BrightView with webcam and microphone, for use with the black HP G61577075-001
■ 15.6-in LED BrightView with webcam and microphone, for use with the silver HP G61580725-001
■ 15.6-in LED BrightView with microphone only, for use with the CQ61577078-001
■ 15.6-in LED BrightView with microphone only, for use with the black HP G61577074-001
■ 15.6-in LED BrightView with microphone only, for use with the silver HP G61580723-001
■ 15.6-in CCFL BrightView with webcam and microphone, for use with the CQ61577077-001
■ 15.6-in CCFL BrightView with webcam and microphone, for use with the black HP G61577073-001
■ 15.6-in CCFL BrightView with webcam and microphone, for use with the silver HP G61580724-001
■ 15.6-in CCFL BrightView with microphone only, for use with the CQ61577076-001
■ 15.6-in CCFL BrightView with microphone only, for use with the black HP G61577071-001
■ 15.6-in CCFL BrightView with microphone only, for use with the silver HP G61577022-001
(2)Keyboard
■ For use in Brazil517865-201
■ For use in the Czech Republic517865-221
■ For use in Europe517865-A41
■ For use in France517865-051
■ For use in French Canada517865-121
■ For use in Germany517865-041
■ For use in Greece517865-151
■ For use in Hungary517865-211
■ For international use517865-B31
■ For use in Israel517865-BB1
■ For use in Italy517865-061
■ For use in Japan517865-291
■ For use in Latin America517865-161
■ For use in Norway517865-091
■ For use in Portugal517865-131
■ For use in Russia517865-251
■ For use in Saudi Arabia517865-171
■ For use in Slovenia517865-BA1
■ For use in South Korea517865-AD1
■ For use in Spain517865-071
■ For use in Switzerland517865-BG1
■ For use in Taiwan517865-AB1
■ For use in Thailand517865-281
(Continued)
Maintenance and Service Guide3–3
Illustrated parts catalog
ItemDescriptionSpare Part Number
Keyboard
■ For use in Turkey517865-141
■ For use in the United Kingdom517865-031
■ For use in the United States517865-001
(3)Keyboard cover
■ For use with the CQ61 and black HP G61531207-001
■ For use with the silver HP G61534997-001
(4)Power button board
✎
(5)Bluetooth module and cable (select models only)
■ Bluetooth module537921-001
■ Bluetooth module cable582757-001
(6)Top cover (includes TouchPad)
■ For use with the CQ61 and black HP G61531206-001
The power button board spare part kit does not include a cable. The power button
board cable is included in the Cable Kit, spare part number 531211-001.
Plastics Kit (see “Plastics Kit” on page 3-9 for more spare part information)531517-001
■ With media card and HDMI support, for use with UMA systems577065-001
■ With support for media cards but not HDMI, for use with UMA systems577064-001
■ With no media card or HDMI support, for use with UMA systems585923-001
■ With media card and HDMI support, for use with discrete systems577067-001
■ With support for media cards but not HDMI, for use with discrete systems577066-001
(Continued)
3–4Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(13)Modem (select models only)
The modem spare part kit does not include a cable. See the RJ-11 (modem) connector above.
✎
■ For use in all countries and regions except Australia and New Zealand461749-001
■ For use in Australia and New Zealand only461749-011
(14)Power connector (includes cable)533465-001
(15)WLAN module
■ Atheros AR9285 802.11b/g/n for use in Canada, the Cayman Islands, Guam, Puerto
Rico, the United States, and the U.S. Virgin Islands
■ Atheros AR9285 802.11b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the
People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
To b a g o, Tu n isi a , Tu rkey, Tu r kme n i s tan , Tu v a lu, Uganda, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
518436-001
518436-002
(Continued)
Maintenance and Service Guide3–5
Illustrated parts catalog
ItemDescriptionSpare Part Number
WLAN module
■ Atheros AR5009 802.11a/b/g/n for use in Canada, the Cayman Islands, Guam, Puerto
Rico, the United States, and the U.S. Virgin Islands
■ Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and
Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso,
Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El
Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan,
Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar,
Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania,
Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the
People's Republic of China, Peru, the Philippines, Poland, Portugal, the Republic of
Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia,
Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the
Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and
Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
To b a g o, Tu n isi a , Tu rkey, Tu r kme n i s tan , Tu v a lu, Uganda, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire,
Zambia, and Zimbabwe
(Continued)
518437-001
518437-002
(16)USB board (includes cable)531866-001
(17)Audio board
The audio board spare part kit does not include a cable. The audio board cable is
✎
included in the Cable Kit, spare part number 531211-001.
(18)Base enclosure
■ With Digital Media Slot, for use with UMA systems580717-001
■ With no Digital Media Slot, for use with UMA systems587785-001
■ With Digital Media Slot, for use with discrete systems584254-001
Rubber Feet Kit (not illustrated, includes six rubber computer feet)531213-001
(19)Speaker assembly (includes left and right speakers and cables)531209-001
(20)Hard drive (includes bracket; see “Mass storage devices” on page 3-10 for more spare part information)
■ 500 GB, 5400 rpm577086-001
■ 320 GB, 7200 rpm575599-001
■ 320 GB, 5400 rpm577084-001
■ 250 GB, 7200 rpm575598-001
■ 250 GB, 5400 rpm577082-001
■ 160 GB, 7200 rpm580528-001
■ 160 GB, 5400 rpm577080-001
531208-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws)531204-001
(Continued)
3–6Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare Part Number
(21)Optical drive (includes bezel and bracket; see “Mass storage devices” on page 3-10 for more spare part information)
■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe517850-001
■ Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive517852-001
(22)Real-time clock (RTC) battery449729-001
(23)Memory modules (PC2-6400, 800-MHz, DDR2)
■ 4 GB (CQ61 only)575566-005
■ 2 GB573722-006
■ 1 GB573721-006
(24)Battery
■ 6-cell, 2.55 Ah (55 Wh) Li-ion484171-001
■ 6-cell, 2.2 Ah (47 Wh) Li-ion484170-001
Maintenance and Service Guide3–7
Illustrated parts catalog
Display assembly subcomponents
ItemDescriptionSpare part number
(1)Display bezel
■ With webcam and microphone, for use with the HP G61530992-001
■ With webcam and microphone, for use with the CQ61534993-001
■ With microphone only, for use with the HP G61534992-001
■ With microphone only, for use with the CQ61534995-001
Display Rubber Kit (not illustrated, includes display bezel screw covers and bumper pads)530999-001
(2)Display panel
■ 15.6-in LED BrightView (includes cable; see the LED Display Cable Kit below)577070-001
■ 15.6-in CCFL BrightView (does not include cable; see the CCFL Display Cable Kit below) 577068-001
(Continued)
3–8Maintenance and Service Guide
Illustrated parts catalog
ItemDescriptionSpare part number
(3)Display inverter (for use with CCFL display panels only)577278-001
Display Cable Kits
(4)■ For use with LED display panels (includes cables for both left and right panel connections) 534077-001
(5)■ For use with CCFL display panels579598-001
(6)Webcam (select models only)
The webcam spare part kit does not include a cable. The display panel/webcam cable
✎
is available in the Display Cable Kits above.
(7)Wireless antennas (include 2 transceivers and cables)582068-001
(8)Display Bracket Kit (includes left and right display brackets)
■ For use with LED display panels530995-001
■ For use with CCFL display panels579597-001
(9)Microphone (includes cable)531203-001
(10)Display Hinge Kit (includes left and right display hinges)530993-001
Display Screw Kit (not illustrated)531201-001
(11)Display enclosure (includes logo)
■ For use with the HP G61589031-001
531202-001
Plastics Kit
ItemDescriptionSpare part number
(1)Hard drive cover (includes four captive screws, secured by C-clips)
(2)Wireless module compartment cover (includes one captive screw, secured by a C-clip)
■ For use with the CQ61589030-001
Plastics Kit531517-001
Maintenance and Service Guide3–9
Illustrated parts catalog
Mass storage devices
ItemDescriptionSpare part number
(1)Hard drive (includes bracket)
■ 500 GB, 5400 rpm577086-001
■ 320 GB, 7200 rpm575599-001
■ 320 GB, 5400 rpm577084-001
■ 250 GB, 7200 rpm575598-001
■ 250 GB, 5400 rpm577082-001
■ 160 GB, 7200 rpm580528-001
■ 160 GB, 5400 rpm577080-001
Hard Drive Hardware Kit (not illustrated, includes hard drive bracket and screws)531204-001
(2)Optical drive (includes bezel and bracket)
■ DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe517850-001
■ Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive517852-001
3–10Maintenance and Service Guide
Miscellaneous parts
DescriptionSpare part number
AC adapters
■ 90-W PFC HP Smart Adapter for use with discrete models463955-001
■ 65-W PFC HP Smart Adapter for use with UMA models463958-001
Cable Kit
■ Audio board cable
■ Num lock cable
■ Power button board cable
■ RJ-11 (modem) connector
■ TouchPad cable
■ USB board cable
Power cords
■ For use in Australia (CQ61 only)490371-011
■ For use in Denmark (CQ61 only)490371-081
■ For use in Europe (CQ61 only)490371-021
Illustrated parts catalog
531211-001
■ For use in Israel (CQ61 only)490371-BB1
■ For use in Italy (CQ61 only)490371-061
■ For use in North America490371-001
■ For use in South Africa (CQ61 only)490371-AR1
■ For use in South Korea (CQ61 only)490371-AD1
■ For use in Switzerland (CQ61 only)490371-111
■ For use in Taiwan (CQ61 only)490371-AB1
■ For use in the United Kingdom and Singapore (CQ61 only)490371-031
Screw Kit
■ Phillips PM2.0×3.0 screws
■ Phillips PM2.5×3.0 screws
■ Phillips PM2.5×5.0 screws
■ Phillips PM2.5×5.0 captive screws
■ Phillips PM2.5×5.5 captive screws
■ Phillips PM2.5×6.5 screws
■ Phillips PM2.5×11.0 captive screws
■ Phillips PM2.5×15.0 captive screws
■ Phillips PM3.0×3.5 screws
531212-001
Maintenance and Service Guide3–11
Illustrated parts catalog
Sequential part number listing
Spare part numberDescription
449729-001RTC battery
461749-001Modem for use in all countries and regions except Australia and New Zealand (select models only;
does not include cable)
461749-011Modem for use in Australia and New Zealand only (select models only; does not include cable)
463955-00190-W PFC HP Smart Adapter for use with discrete models
463958-00165-W PFC HP Smart Adapter for use with UMA models
484170-0016-cell, 2.20-Ah (47-Wh) Li-ion battery
484171-0016-cell, 2.55-Ah (55-Wh) Li-ion battery
490371-001Power cord for use in North America
490371-011Power cord for use in Australia (CQ61 only)
490371-021Power cord for use in Europe (CQ61 only)
490371-031Power cord for use in the United Kingdom and Singapore (CQ61 only)
490371-061Power cord for use in Italy (CQ61 only)
490371-081Power cord for use in Denmark (CQ61 only)
490371-111Power cord for use in Switzerland (CQ61 only)
490371-AB1Power cord for use in Taiwan (CQ61 only)
490371-AD1Power cord for use in South Korea (CQ61 only)
490371-AR1Power cord for use in South Africa (CQ61 only)
490371-BB1Power cord for use in Israel (CQ61 only)
517850-001DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
517852-001Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive
517865-001Keyboard for use in the United States
517865-031Keyboard for use in the United Kingdom
517865-041Keyboard for use in Germany
517865-051Keyboard for use in France
517865-061Keyboard for use in Italy
517865-071Keyboard for use in Spain
517865-091Keyboard for use in Norway
517865-121Keyboard for use in French Canada
517865-131Keyboard for use in Portugal
517865-141Keyboard for use in Turkey
517865-151Keyboard for use in Greece
517865-161Keyboard for use in Latin America
517865-171Keyboard for use in Saudi Arabia
517865-201Keyboard for use in Brazil
517865-211Keyboard for use in Hungary
(Continued)
3–12Maintenance and Service Guide
Illustrated parts catalog
Spare part numberDescription
517865-221Keyboard for use in the Czech Republic
517865-251Keyboard for use in Russia
517865-281Keyboard for use in Thailand
517865-291Keyboard for use in Japan
517865-A41Keyboard for use in Europe
517865-AB1Keyboard for use in Taiwan
517865-AD1Keyboard for use in South Korea
517865-B31Keyboard for international use
517865-BA1Keyboard for use in Slovenia
517865-BB1Keyboard for use in Israel
517865-BG1Keyboard for use in Switzerland
518436-001Atheros AR9285 802.11b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto
Rico, the United States, and the U.S. Virgin Islands
518436-002Atheros AR9285 802.11b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia,
Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece,
Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong,
Hungary, Iceland, India, Indonesia, Ireland, Italy, the Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New
Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, the
Republic of Moldova, Romania, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi
Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan,
Tanzania, Thailand, Togo, Tonga, Trinidad and Toba g o , Tu n isi a , Tu rkey, Tu r kmen i s tan, Tu v a lu ,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(Continued)
Maintenance and Service Guide3–13
Illustrated parts catalog
Spare part numberDescription
518437-001Atheros AR5009 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam,
518437-002Atheros AR5009 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
530992-001Display bezel with webcam and microphone, for use with the HP G61
Puerto Rico, the United States, and the U.S. Virgin Islands
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark,
Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi,
Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the
Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,
Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the
Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad and
To b a g o, Tu ni sia , Tu r ke y, Tu rk m e n ista n , Tuv a lu, U g anda, Ukraine, the United Arab Emirates, the
United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and
Zimbabwe
530993-001Display Hinge Kit (includes left and right display hinges)
530995-001Display Bracket Kit for use with LED display panels (includes left and right display brackets)
584254-001Base enclosure with Digital Media Slot, for use with discrete systems
585923-001System board with no media card or HDMI support, for use with UMA systems (includes
replacement thermal material)
587785-001Base enclosure with no Digital Media Slot, for use with UMA systems
589030-001Display enclosure for use with the CQ61
589031-001Display enclosure for use with the HP G61
2 wireless antennas, display panel/webcam cable, and enclosure with logo)
G61 (includes 2 wireless antennas, display panel/webcam cable, and enclosure with logo)
G61 (includes 2 wireless antennas, display panel/webcam cable, and enclosure with logo)
3–16Maintenance and Service Guide
Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
■ Flat nonconductive tool
■ Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and
assembly procedures.
As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away
✎
from the work area to prevent damage.
4
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when
Ä
handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the
Ä
reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the
cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid
bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or
snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Maintenance and Service Guide4–1
Removal and replacement procedures
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer,
Ä
damage to a drive, or loss of information, observe these precautions:
■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off
or in Hibernation, turn the computer on, and then shut it down through the operating system.
■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid
touching the connector.
■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure
that the optical drive tray is closed.
■ Handle drives on surfaces covered with at least one inch of shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging
and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD
contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle.
Or the device may function normally for a while, and then degrade in the internal layers, reducing its life
expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe
Ä
these precautions:
■ Keep components in their electrostatic-safe containers until you are ready to install them.
■ Use non-magnetic tools.
■ Before touching an electronic component, discharge static electricity by using the guidelines described in
this
section.
■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
■ If you remove a component, place it in an electrostatic-safe container.
4–2Maintenance and Service Guide
Removal and replacement procedures
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Ä
Typical electrostatic voltage levels
Relative humidity
Event10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items from their containers.
■ Always be properly grounded when touching a component or assembly.
■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment
used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
■ Cover the workstation with approved static-shielding material.
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and
equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items
only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing connectors or test equipment.
Maintenance and Service Guide4–3
Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a
minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly
against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a
wrist strap.
■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at
standing workstations and are compatible with most types of shoes or boots. On conductive floors or
dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the
operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
4–4Maintenance and Service Guide
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 66 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag.
Removal and replacement procedures
Item ComponentDescription
(1)Product nameThis is the product name affixed to the front of the
computer.
(2)Serial number (s/n)This is an alphanumeric identifier that is unique to each
product.
(3)Part number/Product number (p/n)This number provides specific information about the
product’s hardware components. The part number helps a
service technician to determine which components and
parts are needed.
(4)Model descriptionThis is the alphanumeric identifier used to locate
documents, drivers, and support for your computer.
(5)Warranty periodThis number describes the duration of the warranty period
for this computer.
Maintenance and Service Guide4–5
Removal and replacement procedures
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number
531213-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below.
4–6Maintenance and Service Guide
Battery
Removal and replacement procedures
DescriptionSpare part number
6-cell, 2.2 Ah (47 Wh) Li-ion484170-001
6-cell, 2.55 Ah (55 Wh) Li-ion484171-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
Remove the battery:
1. Turn the computer upside down on a flat surface, with the battery bay toward you.
2. Slide the battery release latch 1 to release the battery.
The battery release latch automatically returns to its original position.
✎
3. Pivot the battery 2 upward and lift it out of the base enclosure 3.
To insert the battery, insert the rear edge of the battery into the battery bay, and then press the front edge of the
battery forward and down until the battery is seated. The battery release latch automatically locks the battery into
place.
Maintenance and Service Guide4–7
Removal and replacement procedures
WLAN module
For a comprehensive list of WLAN spare part numbers, see
“Computer major components” on page 3-2
✎
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the WLAN module:
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized
Ä
for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you
replace the module and then receive a warning message, remove the module to restore computer functionality, and
then contact technical support through Help and Support.
1. Loosen the Phillips PM2.5×5.5 captive screw 1 that secures the wireless module compartment cover to the
base enclosure.
2. Lift the right side 2 of the cover, swing it up and to the left, and then remove the cover 3. The wireless module
compartment cover is included in the Plastics Kit, spare part number 531517-001.
.
4–8Maintenance and Service Guide
Removal and replacement procedures
3. Disconnect the 2 WLAN antenna cables from the WLAN module.
The black WLAN antenna cable 1 is connected to the WLAN module “Main” terminal. The gray
✎
WLAN antenna cable 2 is connected to the WLAN module “Aux” terminal.
4. Remove the Phillips PM2.0×3.0 screw 3 that secures the WLAN module to the base enclosure. (The edge of
the module opposite the slot rises away from the
5. Remove the WLAN module 4 by pulling it away from the slot at an angle.
WLAN modules are designed with a notch 5 to prevent incorrect insertion into the WLAN module slot.
✎
The wireless module compartment accepts both full-size and half-size modules.
✎
computer.)
Reverse this procedure to install the WLAN module.
Maintenance and Service Guide4–9
Removal and replacement procedures
Hard drive
The hard drive spare part kit includes a hard drive bracket.
✎
DescriptionSpare part number
500 GB, 5400 rpm577086-001
320 GB, 7200 rpm575599-001
320 GB, 5400 rpm577084-001
250 GB, 7200 rpm575598-001
250 GB, 5400 rpm577082-001
160 GB, 7200 rpm580528-001
160 GB, 5400 rpm577080-001
Hard Drive Hardware Kit (includes hard drive bracket and screws)531204-001
Before removing the hard drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
Remove the hard drive:
1. Loosen the four Phillips PM2.5×5.5 captive screws 1 that secure the hard drive cover to the base enclosure.
2. Lift the right side of the cover 2, swing it up and to the left, and then remove the cover. The hard drive cover is
included in the Plastics Kit, spare part number 531517-001.
4–10Maintenance and Service Guide
Removal and replacement procedures
3. Loosen the two Phillips PM2.5×6.5 screws 1 that secure the hard drive to the base enclosure.
4. Use the 2 Mylar tabs 2 to slide the hard drive 3 to the left until it disconnects from the system board.
5. Use the 2 Mylar tabs to lift the hard drive 4 straight up.
6. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×3.5 screws 1 that secure the
hard drive bracket to the hard drive.
7. Lift the bracket 2 straight up.
Reverse this procedure to reassemble and install the hard drive.
Maintenance and Service Guide4–11
Removal and replacement procedures
Modem (select models only)
The modem spare part kit does not include a cable. The RJ-11 (modem) connector is included in the Cable Kit,
✎
spare part number 531211-001.
DescriptionSpare part number
For use in all countries and regions except Australia and New Zealand461749-001
For use in Australia and New Zealand only461749-011
Before removing the modem, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the hard drive cover (see “Hard drive” on page 4-10).
Remove the modem:
1. Remove the two Phillips PM2.0×3.0 screws 1 that secure the modem to the base enclosure.
2. Lift up the front edge of the module 2.
3. Disconnect the RJ-11 (modem) connector cable 3 from the system board.
Reverse this procedure to install the modem.
4–12Maintenance and Service Guide
RTC battery
DescriptionSpare part number
RTC battery449729-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the hard drive cover (see “Hard drive” on page 4-10).
Remove the RTC battery:
1. Insert a flat nonconductive tool between the tabs 1 on the side of the RTC battery holder.
2. Lift up to remove the RTC battery 2.
Removal and replacement procedures
Reverse this procedure to install an RTC battery.
Install the RTC battery with the “+” sign facing up.
Before removing the memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the hard drive cover (see “Hard drive” on page 4-10).
Remove the memory module:
1. Spread the retaining tabs 1 on each side of the memory module to release the module. (The edge of the
module
✎
2. Remove the memory module 2 by pulling it away from the slot at an angle.
✎
opposite the slot rises away from the computer.)
The top memory module slot is for expansion memory and the bottom slot is for primary memory.
Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory
module
slot.
Reverse this procedure to install the memory module.
4–14Maintenance and Service Guide
Optical drive
The optical drive spare part kit includes an optical drive bezel and bracket.
✎
DescriptionSpare part number
Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive517852-001
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe517850-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the hard drive cover (see “Hard drive” on page 4-10).
Remove the optical drive:
Removal and replacement procedures
1. Remove the Phillips PM2.5×6.5 retention screw 1 that secures the optical drive to the base enclosure.
2. If needed, insert a thin tool, such as a paper clip 2, into the release access. (The disc tray is partially ejected
from the optical drive.)
3. Grasp the disc tray frame and slide the optical drive 3 out of the bay.
Reverse this procedure to install an optical drive.
Maintenance and Service Guide4–15
Removal and replacement procedures
Keyboard
For a comprehensive list of keyboard spare part numbers, see
✎
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15), recommended.
Remove the keyboard:
1. Remove the five Phillips PM2.5×6.5 screws that secure the keyboard to the base enclosure. The keyboard
screws are identified by a keyboard icon embossed on the base enclosure.
“Computer major components” on page 3-2
.
4–16Maintenance and Service Guide
Removal and replacement procedures
2. Turn the computer right-side up, with the front toward you.
3. Open the computer as far as possible.
4. Lift the rear edge 1 of the keyboard until it rests at an angle.
5. Slide the keyboard 2 back until the tabs on the bottom of the keyboard are clear of the keyboard cover.
6. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect
the keyboard cable 2 from the system board.
Reverse this procedure to install the keyboard.
Maintenance and Service Guide4–17
Removal and replacement procedures
Keyboard cover
DescriptionSpare part number
For use with the CQ61 and black HP G61531207-001
For use with the silver HP G61534997-001
Before removing the keyboard cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15), recommended.
d. Keyboard (see “Keyboard” on page 4-16).
Remove the keyboard cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the six Phillips PM2.5×6.5 screws 1 and the five Phillips PM2.0×3.0 screws 2 that secure the
keyboard cover to the base enclosure. The keyboard cover screws are identified by a triangle icon embossed on
the base enclosure.
4–18Maintenance and Service Guide
Removal and replacement procedures
3. Turn the computer right-side up, with the front toward you.
4. Open the computer as far as possible.
5. Remove the remaining Phillips PM2.5×6.5 screw 1 that secures the keyboard cover to the base enclosure.
6. Disconnect the LED board cable 2, which is attached to the underside of the keyboard cover, from the system
board.
7. Remove the keyboard cover 3.
Reverse this procedure to install the keyboard cover.
Maintenance and Service Guide4–19
Removal and replacement procedures
Power button board
DescriptionSpare part number
Power button board
The power button board spare part kit does not include a cable. The power button board cable
✎
is included in the Cable Kit, spare part number 531211-001.
531215-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15), recommended.
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
Remove the power button board:
1. Turn the keyboard cover upside down.
2. Remove the Phillips PM2.5×3.0 screw 1 that secures the power button board to the keyboard cover.
3. Disconnect the power button board cable 2 from the power button board.
4. Detach the LED board cable 3, which is secured with double-sided tape, from the keyboard cover.
5. Remove the power button board 4.
Reverse this procedure to install the power button board.
4–20Maintenance and Service Guide
Display assembly
DescriptionSpare part number
15.6-in LED BrightView display assembly (includes 2 wireless antennas, display panel/webcam cable, and
enclosure with logo):
Removal and replacement procedures
■ With webcam and microphone, for use with the CQ61
■ With webcam and microphone, for use with the black HP G61
■ With webcam and microphone, for use with the silver HP G61
■ With microphone only, for use with the CQ61
■ With microphone only, for use with the black HP G61
■ With microphone only, for use with the silver HP G61
15.6-in CCFL BrightView display assembly (includes 2 wireless antennas, display panel/webcam cable, and
enclosure with logo):
■ With webcam and microphone, for use with the CQ61
■ With webcam and microphone, for use with the black HP G61
■ With webcam and microphone, for use with the silver HP G61
■ With microphone only, for use with the CQ61
■ With microphone only, for use with the black HP G61
■ With microphone only, for use with the silver HP G61
577079-001
577075-001
580725-001
577078-001
577074-001
580723-001
577077-001
577073-001
580724-001
577076-001
577071-001
577022-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-8) and
release the cables through the opening in the top cover.
6. Remove the following components:
a. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
b. Optical drive (see “Optical drive” on page 4-15), recommended.
c. Keyboard (see “Keyboard” on page 4-16).
d. Keyboard cover (see “Keyboard cover” on page 4-18).
Maintenance and Service Guide4–21
Removal and replacement procedures
Remove the display assembly:
1. Open the computer as far as possible.
2. Disconnect the display panel/webcam cable 1 from the system board and remove the cable from the cavity
between the system board and the left display hinge.
3. Disconnect the microphone cable 2 from the system board and remove the cable from the clips and routing
channels 3 built into the top cover.
4. Remove the WLAN antenna cables 4 from the clips and routing channels built into the top cover.
CAUTION: Support the display assembly when removing the following screws. Failure to support the display
Ä
assembly can result in damage to the display assembly and other computer components.
5. Remove the four Phillips PM2.5×6.5 screws 1 that secure the display assembly to the base enclosure.
6. Lift the display assembly 2 straight up.
4–22Maintenance and Service Guide
Removal and replacement procedures
7. If it is necessary to replace any of the display assembly internal components, remove the two round Mylar
screw covers 1 on the display bezel bottom edge. The screw covers are included in the Display Rubber Kit,
spare part number 530999-001.
8. Remove the two Phillips PM2.5×6.5 screws 2 that secure the bezel to the display assembly.
9. Flex the inside of the top and bottom edges 1 and the left and right sides 2 of the display bezel until it
disengages from the display enclosure.
10. Remove the display bezel 3. The bezel is available using one of the following spare part numbers:
❏ 530992-001—with webcam and microphone, for use with the HP G61
❏ 534993-001—with webcam and microphone, for use with the CQ61
❏ 534992-001—with microphone only, for use with the HP G61
❏ 534995-001—with microphone only, for use with the CQ61
Maintenance and Service Guide4–23
Removal and replacement procedures
11. If it is necessary to replace the display inverter (CCFL display panels only), release the inverter from the clips
built into the display enclosure, and then detach the inverter from the display enclosure. The inverter is secured
with double-sided tape.
12. Lift the display inverter 1 as far from the display enclosure as the cables allow.
13. Disconnect the low-voltage system board cable 2 and the high-voltage display panel cable 3 from the display
inverter. The display inverter is available using spare part number 577278-001.
4–24Maintenance and Service Guide
Removal and replacement procedures
14. If it is necessary to replace the webcam (select models only), lift the webcam 1 as far from the display
enclosure as the cable allows. The webcam is secured with double-sided tape and is available using spare part
number 531202-001.
15. Disconnect the display panel/webcam cable 2 from the webcam.
16. If it is necessary to replace the display hinges, remove the two Phillips PM2.5×5.0 screws 1 that secure each
hinge to the display panel.
17. Remove the display hinges 2. The Display Hinge Kit is available using spare part number 530993-001.
Maintenance and Service Guide4–25
Removal and replacement procedures
18. If it is necessary to replace the display panel, remove the two Phillips PM2.5×5.0 screws 1 that secure the
display panel to the enclosure, and then remove the panel 2. The display panel is available using spare part
number 577070-001 (LED) or 577068-001 (CCFL).
19. If it is necessary to replace the display panel brackets, remove the two Phillips PM2.0×30 screws 1 that secure
each bracket to the display panel, and then remove the brackets 2. The Display Bracket Kit is available using
spare part number 530995-001 (LED) or 579597-001 (CCFL).
4–26Maintenance and Service Guide
Removal and replacement procedures
20. If it is necessary to replace the display panel/webcam cable, which is attached to the back of the display panel
with clear adhesive tape, remove the tape 1 to release the cable from its connector, and then remove the
2. The display panel/webcam cable is available in the Display Cable Kit, spare part number
cable
534077-001
(LED) or 579598-001 (CCFL).
21. If it is necessary to replace the microphone, release the microphone 1 from its mounting clip, and then release
the microphone cable from the tabs 2 built into the display enclosure shielding. The microphone is available
using spare part number 531203-001.
Maintenance and Service Guide4–27
Removal and replacement procedures
22. If it is necessary to replace the wireless antennas, detach the wireless antenna transceivers 1 from the display
enclosure. The transceivers are secured with double-sided tape.
23. Release the wireless antenna cables from the tabs 2 built into the display enclosure shielding.
24. Remove the wireless antenna transceivers and cables 3 from the display enclosure. The wireless antennas are
available using spare part number 582068-001.
Reverse this procedure to reassemble and install the display assembly.
4–28Maintenance and Service Guide
Top cover
DescriptionSpare part number
For use with the CQ61 and black HP G61531206-001
For use with the silver HP G61534996-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
Removal and replacement procedures
and then shut it down through the operating system.
unplugging the AC adapter from the computer.
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15), recommended.
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
Remove the top cover:
1. Turn the computer upside down, with the front toward you.
2. Remove the seven Phillips PM2.5×6.5 screws that secure the top cover to the base enclosure.
Maintenance and Service Guide4–29
Removal and replacement procedures
3. Turn the computer right-side up, with the front toward you.
4. Remove the Phillips PM2.5×6.5 screw 1 located in the top left corner of the base enclosure.
5. Lift the rear edge of the top cover until it disengages from the base enclosure 1.
6. Disconnect the TouchPad cable 2 from the system board.
7. Remove the top cover 3.
Reverse this procedure to install the top cover.
4–30Maintenance and Service Guide
Speaker assembly
Description Spare part number
Speaker assembly (includes left and right speakers and cables)531209-001
Before removing the speaker assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15), recommended.
Removal and replacement procedures
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
Remove the speaker assembly:
1. Remove the speaker cables from the clips built into the base enclosure, and then disconnect the cable 1 from
the system board.
2. Remove the speakers 2 from the base enclosure.
Reverse this procedure to install the speaker assembly.
Maintenance and Service Guide4–31
Removal and replacement procedures
Bluetooth module (select models only)
DescriptionSpare part number
Bluetooth module537921-001
Bluetooth module cable582757-001
Before removing the Bluetooth module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15), recommended.
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
Remove the Bluetooth module:
1. Disconnect the Bluetooth module cable 1 from the system board.
2. Remove the Bluetooth module 2 from the base enclosure. The Bluetooth module is secured with
double-sided
tape.
Reverse this procedure to install the Bluetooth module.
4–32Maintenance and Service Guide
Audio board
DescriptionSpare part number
Removal and replacement procedures
Audio board
The audio board spare part kit does not include a cable. The audio board cable is included in
✎
the Cable Kit, spare part number 531211-001.
531208-001
Before removing the audio board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15).
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
Remove the audio board:
1. Release the LIF connector 1 to which the audio board cable is attached, and then disconnect the cable 2 from
the system board.
2. Remove the Phillips PM2.5×6.5 screw 3 that secures the audio board to the base enclosure.
3. Remove the audio board 4.
Reverse this procedure to install an audio board.
Maintenance and Service Guide4–33
Removal and replacement procedures
USB board
DescriptionSpare part number
USB board (includes cable)531866-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15), recommended.
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
Remove the USB board:
1. Disconnect the USB board cable 1 from the system board.
1. Remove the Phillips PM2.5×6.5 screw 2 that secures the USB board to the base enclosure. The USB board is
secured with double-sided tape.
2. Remove the USB board 3.
Reverse this procedure to install the USB board.
4–34Maintenance and Service Guide
Power connector
DescriptionSpare part number
Power connector (includes cable)533465-001
Before removing the power connector and cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive cover (see “Hard drive” on page 4-10). HP recommends removing the hard drive.
c. Optical drive (see “Optical drive” on page 4-15), recommended.
Removal and replacement procedures
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
Remove the power connector:
1. Disconnect the power connector cable 1 from the system board and remove the cable from its routing channel.
2. Release the power connector 2 from its mounting clip.
Reverse this procedure to install the power connector.
Maintenance and Service Guide4–35
Removal and replacement procedures
System board
The system board spare part kit includes replacement thermal material.
✎
DescriptionSpare part number
With media card and HDMI support, for use with UMA systems577065-001
With support for media cards but not HDMI, for use with UMA systems577064-001
With no media card or HDMI support, for use with UMA systems585923-001
With media card and HDMI support, for use with discrete systems577067-001
With support for media cards but not HDMI, for use with discrete systems577066-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive (see “Hard drive” on page 4-10).
c. Optical drive (see “Optical drive” on page 4-15).
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
When replacing the system board, be sure that the following additional components are removed from the defective
system board and installed on the replacement system board:
■ Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-39)
■ Processor (see “Processor” on page 4-42)
4–36Maintenance and Service Guide
Remove the system board:
1. Disconnect the following cables from the system board:
1 Audio board cable
2 Bluetooth module cable (select models only)
3 USB board cable
4 Power connector cable
5 Speaker cable
Removal and replacement procedures
2. Remove the Phillips PM2.5×6.5 screw that secures the system board to the base enclosure.
Maintenance and Service Guide4–37
Removal and replacement procedures
3. Lift the right side 1 of the system board until it rests at an angle.
4. Slide the system board 2 to the right at an angle until the connectors on the left side of the system board
disengage from the base enclosure.
Reverse this procedure to install the system board.
4–38Maintenance and Service Guide
Fan/heat sink assembly
The fan/heat sink assembly spare part kit includes replacement thermal material.
✎
DescriptionSpare part number
For use with discrete systems580719-001
For use with UMA systems580718-001
To properly ventilate the computer, allow at least a 7.6-cm (3-in) clearance on the left side of the computer. The
✎
computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to
turn on automatically when high temperature conditions exist. These conditions are affected by high external
temperatures, system power consumption, power management/battery conservation configurations, battery fast
charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side
of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
Removal and replacement procedures
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive (see “Hard drive” on page 4-10).
c. Optical drive (see “Optical drive” on page 4-15).
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
h. System board (see “System board” on page 4-36).
Maintenance and Service Guide4–39
Removal and replacement procedures
Remove the UMA fan/heat sink assembly:
1. Turn the system board upside down.
2. Disconnect the fan cable 1 from the system board.
3. Loosen the two Phillips PM2.5×11.0 captive screws 2 and the Phillips PM2.5×15.0 captive screw 3 that
secure the UMA fan/heat sink assembly to the system
Loosen the screws in the order indicated on the fan/heat sink assembly to ensure consistent pressure over the processor
Ä
board.
4. Remove the fan/heat sink assembly 4.
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and
✎
system board components, it may be necessary to move the fan/heat sink assembly from side to side to
detach the assembly.
board.
The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system
✎
board each time the fan/heat sink assembly is removed. Thermal material is applied to the UMA fan/heat sink
1
assembly to correspond with components on the system board as follows: the processor
2
chip
spare part kits.
Reverse this procedure to install the UMA fan/heat sink assembly.
4–40Maintenance and Service Guide
. Replacement thermal material is included with all system board, fan/heat sink assembly, and processor
and the Northbridge
Removal and replacement procedures
Remove the discrete fan/heat sink assembly:
1. Turn the system board upside down.
2. Disconnect the fan cable 1 from the system board.
3. Loosen the two Phillips PM2.5×11.0 captive screws 2, the Phillips PM2.5×15.0 captive screw 3, and the three
Phillips PM2.5×5.0 captive screws 4 that secure the discrete fan/heat sink assembly to the system board.
Loosen the screws in the order indicated on the fan/heat sink assembly to ensure consistent pressure over the processor
Ä
board.
4. Remove the fan/heat sink assembly 5.
Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and
✎
system board components, it may be necessary to move the fan/heat sink assembly from side to side to
detach the assembly.
The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system
✎
board each time the fan/heat sink assembly is removed. Thermal material is applied to the discrete fan/heat sink
1
assembly to correspond with components on the system board as follows: the processor
2
, the graphics processor 3, and the capacitors 4. Replacement thermal material is included with all system
board, fan/heat sink assembly, and processor spare part kits.
Reverse this procedure to install the discrete fan/heat sink assembly.
Maintenance and Service Guide4–41
, the Northbridge chip
Removal and replacement procedures
Processor
The processor spare part kit includes replacement thermal material.
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive (see “Hard drive” on page 4-10).
c. Optical drive (see “Optical drive” on page 4-15).
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
h. System board (see “System board” on page 4-36).
i. Fan/heat sink assembly (see “Fan/heat sink assembly” on page 4-39).
4–42Maintenance and Service Guide
Removal and replacement procedures
Remove the processor:
1. Turn the system board right-side up.
2. Turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.
3. Lift the processor 2 straight up.
When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4
✎
embossed on the processor socket.
Reverse this procedure to install the processor.
Maintenance and Service Guide4–43
Removal and replacement procedures
RJ-11 (modem) connector (select models only)
The RJ-11 (modem) connector is included in the Cable Kit, spare part number 531211-001.
✎
Before removing the RJ-11 (modem) connector, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the battery (see “Battery” on page 4-7).
5. Remove the following components:
a. Wireless module compartment cover (see “WLAN module” on page 4-8).
b. Hard drive (see “Hard drive” on page 4-10).
c. Optical drive (see “Optical drive” on page 4-15).
d. Keyboard (see “Keyboard” on page 4-16).
e. Keyboard cover (see “Keyboard cover” on page 4-18).
f. Display assembly (see “Display assembly” on page 4-21).
g. Top cover (see “Top cover” on page 4-29).
h. System board (see “System board” on page 4-36).
Remove the RJ-11 (modem) connector:
1. Remove the RJ-11 (modem) cable from the clips and routing channels 1 built into the base enclosure.
2. Release the connector 2 from its mounting clip.
Reverse this procedure to install an RJ-11 (modem) connector.
4–44Maintenance and Service Guide
Starting Setup Utility
Setup Utility is a ROM-based information and customization utility that can be used even when your Windows®
operating system is not working.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
To start Setup Utility:
»Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower left corner of the screen, press
– or –
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower left corner of the screen, press
2. When the Startup Menu is displayed, press f10.
5
Setup Utility
f10.
esc.
Using Setup Utility
Changing the language of Setup Utility
The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already
running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower left corner of the screen, press
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower left corner of the screen, press
f10.
press
2. Use the arrow keys to select System Configuration > Language, and then press enter.
3. Use the arrow keys to select a language, and then press enter.
4. When a confirmation prompt with your language selected is displayed, press enter.
5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then
enter.
press
Your change goes into effect immediately.
f10.
esc. When the Startup Menu is displayed,
Maintenance and Service Guide5–1
Setup Utility
Navigating and selecting in Setup Utility
Because Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are
keystroke.
by
■ To choose a menu or a menu item, use the arrow keys.
■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or
f5 or f6.
■ To select an item, press enter.
■ To close a text box or return to the menu display, press esc.
■ To display additional navigation and selection information while Setup Utility is open, press f1.
Displaying system information
You can use Setup Utility to view such information as the system time and date and information that identifies the
computer. The following procedure explains how to do this. If Setup Utility is not open, begin at step 1. If Setup
Utility is open, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower left corner of the screen, press
f10.
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower left corner of the screen, press
f10.
press
2. Select the Main menu.
3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press
enter.
Restoring default settings in Setup Utility
The following procedure explains how to restore Setup Utility default settings. If Setup Utility is not already
running, begin at step 1. If Setup Utility is already running, begin at step 2.
1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower left corner of the screen, press
– or –
Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu”
message is displayed in the lower left corner of the screen, press
f10.
press
2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3. When the Setup Confirmation is displayed, press enter.
esc. When the Startup Menu is displayed,
f10.
esc. When the Startup Menu is displayed,
4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then
enter.
press
The Setup Utility default settings go into effect when the computer restarts.
Your password, security, and language settings are not changed when you restore the factory default settings.
✎
5–2Maintenance and Service Guide
Exiting Setup Utility
You can exit Setup Utility with or without saving changes.
■ To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to
select Exit > Exit Saving Changes, and then press
■ To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to
select Exit > Exit Discarding Changes, and then press
After either choice, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.
✎
Main menu
Setup Utility
enter.
enter.
SelectTo do this
System information■ View and change the system time and date.
Security menu
SelectTo do this
Administrator passwordEnter, change, or delete an administrator password.
Power-On PasswordEnter, change, or delete a power-on password.
■ View identification information about the computer.
■ View specification information about the processor, memory size,
BIOS, and keyboard controller version (select models only).
system
Maintenance and Service Guide5–3
Setup Utility
System Configuration menu
SelectTo do this
Language SupportChange the language of Setup Utility.
Button Sound (select models only)Enable/disable the capacitative button tapping sound.
Virtualization Technology
(select models only)
Processor C6 State (select models only)Enable/disable the processor C6 sleep state.
LAN Power Saving (select models only)Enable/disable LAN Power Saving. When enabled, saves power when the
Card Reader/1394 Power Saving (select
models only)
Fan Always OnEnable/disable Fan Always On. When enabled, the computer fan will
Boot OptionsSet the following boot options:
Enable/disable the processor Virtualization Technology.
computer is in DC mode.
Enable/disable Card Reader/1394 Power Saving.
be on.
always
■ f9 and f10 Delay (seconds)—Set the delay for the f9 and f10 functions of
Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
■ CD-ROM boot—Enable/disable boot from CD-ROM.
■ Floppy boot—Enable/disable boot from diskette.
■ Internal Network Adapter boot—Enable/disable boot from Internal
Network
■ Boot Order—Set the boot order for:
❐ USB Floppy
❐ Internal CD/DVD ROM drive
❐ USB CD/DVD ROM drive
❐ Hard drive
❐ USB Diskette on Key
❐ USB hard drive
❐ Network adapter
Adapter.
Diagnostics menu
SelectTo do this
Hard Disk Self TestRun a comprehensive self-test on the hard drive.
On models with two hard drives, this menu option is called the
✎
Primary
Secondary Hard Disk Self Test
models only)
(select
Memory TestRun a diagnostic test on the system memory.
5–4Maintenance and Service Guide
Run a comprehensive self-test on a secondary hard drive.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive
specifications may differ slightly.
Certain restrictions and exclusions apply. Contact technical support for details.
✎
7200 or
rpm
5400
7200 or
5400
rpm
Maintenance and Service Guide6–3
Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with
LightScribe
I/O address (hex) System function (shipping configuration)
072 - 073Motherboard resources
080 - 080Motherboard resources
081 - 08FDirect memory access controller
092- 092Motherboard resources
0A0 - 0A1Programmable interrupt controller
0B0 - 0B1Motherboard resources
0C0 - 0DFDirect memory access controller
0F0 - 0FENumeric data processor
380 - 387Motherboard resources
3B0 - 3BBATI Mobility Radeon HD 4300 series
3B0 - 3BBPCI standard PCI-to-PCI bridge
3C0 - 3DFATI Mobility Radeon HD 4300 series
3C0 - 3DFPCI standard PCI-to-PCI bridge
400 - 4CFMotherboard resources
4D0 - 4D1Motherboard resources
4D6 - 4D6Motherboard resources
680 - 6FFMotherboard resources
77A - 77AMotherboard resources
C00 - C01Motherboard resources
C14 - C14Motherboard resources
C50 - C52Motherboard resources
C6C - C6CMotherboard resources
C6F - CGFMotherboard resources
CD0 - CDBMotherboard resources
CD0 - CDBPCI bus
2000 - 20FFRealtek RTL8102/8103 Family PCI-E FE NIC
2000 - 2FFFPCI standard PCI-to-PCI bridge
3000 - 30FFATI Mobility Radeon HD 4300 series
3000 -30FFPCI standard PCI-to-PCI bridge
4010 - 401FStandard AHCI 1.0 Serial ATA Controller
4030 - 4037Standard AHCI 1.0 Serial ATA Controller
4038 - 403FStandard AHCI 1.0 Serial ATA Controller
4048 - 404BStandard AHCI 1.0 Serial ATA Controller
404C - 404FStandard AHCI 1.0 Serial ATA Controller
6–8Maintenance and Service Guide
This section provides specification and reference information for the screws used in the computer. All screws listed
in this section are available in the Screw Kit, spare part number 531212-001.
Phillips PM2.0×3.0 screws
ColorQuantityLength Thread Head diameter
Black73.0 mm2.0 mm4.0 mm
7
Screw listing
Where used:
1 Two screws that secure the modem to the base enclosure
2 One screw that secures the WLAN module to the base enclosure
Maintenance and Service Guide7–1
Screw listing
Where used: 4 screws that secure the display panel brackets to the display panel
7–2Maintenance and Service Guide
Phillips PM2.5×3.0 screws
ColorQuantityLength Thread Head diameter
Black63.0 mm2.5 mm4.5 mm
Where used: 5 screws that secure the keyboard cover to the base enclosure
Screw listing
Where used: One screw that secures the power button board to the keyboard cover
Maintenance and Service Guide7–3
Screw listing
Phillips PM2.5×5.0 screws
ColorQuantityLength Thread Head diameter
Black65.0 mm2.5 mm4.5 mm
Where used: 4 screws that secure the display hinges to the display enclosure
Where used: 2 screws that secure the display panel to the display enclosure
7–4Maintenance and Service Guide
Phillips PM2.5×5.0 captive screws
ColorQuantityLength Thread Head diameter
Black35.0 mm2.5 mm4.5 mm
Where used: 3 captive screws (secured by C-clips) that secure the discrete heat sink to the system board
Screw listing
Maintenance and Service Guide7–5
Screw listing
Phillips PM2.5×5.5 captive screws
ColorQuantityLength Thread Head diameter
Black55.5 mm2.5 mm4.4 mm
Where used:
1 One captive screw (secured by a C-clip) that secures the wireless module compartment cover to the base
enclosure
2 Four captive screws (secured by C-clips) that secure the hard drive cover to the base enclosure
7–6Maintenance and Service Guide
Phillips PM2.5×6.5 screws
ColorQuantityLength Thread Head diameter
Black326.5 mm2.5 mm4.4 mm
Where used: 2 screws that secure the hard drive to the base enclosure
Screw listing
Where used:
1 One screw that secures the optical drive to the base enclosure
2 Five screws that secure the keyboard to the base enclosure
Maintenance and Service Guide7–7
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