Athlon, Sempron, and Turion are trademarks
of Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and used
by Hewlett-Packard Company under license.
Intel, Celeron, Core, and Pentium are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft, Windows,
and Windows Vista are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Second Edition: November 2008
First Edition: July 2008
Document Part Number: 468143-002
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 7
Index ................................................................................................................................................................. 148
viii
1Product description
CategoryDescriptionIntel models with
discrete
graphics
Product NameCompaq Presario CQ45 Notebook PC√√√
ProcessorsIntel® Core™2 Duo processors
T9600 2.80-GHz, 6-MB L2 cache, 1066-
MHz FSB
T9550 2.66-GHz, 6-MB L2 cache, 1066-
MHz FSB
T9400 2.53-GHz, 6-MB L2 cache, 1066-
MHz FSB
P8700 2.53-GHz, 3-MB L2 cache, 1066-
MHz FSB
P8600 2.40-GHz, 3-MB L2 cache, 1066-
MHz FSB
P8400 2.26-GHz, 3-MB L2 cache, 1066-
MHz FSB
T7450, 2.13-GHz, 3-MB L2 cache, 1066-
MHz FSB
T7350, 2.00-GHz, 3-MB L2 cache, 1066-
MHz FSB
√√
√√
√√
√√
√√
√√
√√
√√
Intel models with
UMA graphics
AMD models
T6600. 2.20-GHz, 3-MB L2 cache, 667-
MHz FSB
T6400, 2.06-GHz, 3-MB L2 cache, 667-
MHz FSB
T5900, 2.20-GHz, 2-MB L2 cache 667-
MHz FSB
T5800, 2.10-GHz, 2-MB L2 cache 667-
MHz FSB
Intel Pentium® Dual-Core processors
T3400, 2.16-GHz, 1-MB L2 cache, 667-
MHz FSB
T3200, 2.16-GHz, 1-MB L2 cache, 667-
MHz FSB
Intel Single Core processor
√√
√√
√√
√√
1
CategoryDescriptionIntel models with
discrete
graphics
Intel models with
UMA graphics
AMD models
T1600, 2.16-GHz, 2-MB L2 cache, 667-
MHz FSB
Intel Celeron® processor
575, (2.00-GHz, 1-MB L2 cache, 667-
MHz FSB
AMD processors
Turion™ Ultra ZM-86 2.4-GHz, 2 × 1-MB
L2 cache, 3600-MHz FSB
Turion Ultra ZM-84 2.3-GHz, 2 × 1-MB L2
cache, 3600-MHz FSB
Turion Ultra ZM-82 2.2-GHz, 2 × 1-MB L2
cache, 3600-MHz FSB
Turion Ultra ZM-80 2.1-GHz, 2 × 1-MB L2
cache, 3600-MHz FSB
Turion RM-72 2.10-GHz, 2 × 512-KB L2
cache, 3600-MHz FSB
Turion RM-70 2.00-GHz, 2 × 512-KB L2
cache, 3600-MHz FSB
Athlon™ QL-62 2.1-GHz, 2 × 512-KB L2
cache, 3600-MHz FSB
√√
√√
√
√
√
√
√
√
√
Athlon QL-60 1.9-GHz, 2 × 512-KB L2
cache, 3600-MHz FSB
Sempron™ SI-40 2.0-GHz, 512-KB L2
cache, 3600-MHz FSB
ChipsetNorthbridge: Intel PM45√
Northbridge: Intel GM45√
Southbridge: Intel ICH9m√√
Northbridge: AMD M780G√
Southbridge: SB700√
GraphicsnVidia Discrete PCI Express × 16
Graphics
nVidia NB9M GE-S with 256 MB of
dedicated video memory (32M × 16
DDR2 × 4 PCs)
System design supports up to 12-W GPU
requirement.
√
√
√
2Chapter 1 Product description
CategoryDescriptionIntel models with
discrete
graphics
Intel models with
UMA graphics
AMD models
Intel Graphics, Mobile Intel GMA
4500MHD
UMA (integrated) with shared video
memory:
Up to 251 MB on computers with
●
1024 MB of system memory
Up to 358 MB on computers with
●
more than 2048 MB of system
memory
Memory size is a dynamic change.
AMD internal Graphics, with Layout
"Sideport" memory
Unified Memory Architecture (UMA) with
shared video memory (ATI Radeon HD
3200 Graphics):
Up to 251 MB on computers with
●
1024 MB of system memory
Up to 358 MB on computers with
●
more than 2048 MB of system
memory
Memory size is a dynamic change.
√
√
Panel14.1-inch, WXGA with BrightView
14.1-inch, WXGA LED BrightView
14.1-inch, WXGA Anti-Glare with flushed
glass
Memory2 SODIMM slots√√√
Customer-accessible/upgradable√√√
Supports up to 8 GB of system RAM√√√
DDRII PC2-6400 (800-MHz)√√√
Supports the following configuration:
Supports the following configurations:
4096 (2048 × 2)
8192 (4096 × 2)
●
4096 (2048 × 2)
●
3072 (2048 + 1024)
●
2048 (2048 × 2)
●
2048 (1024 + 1024)
●
1024 (1024 × 1)
●
√√√
√
√√√
Hard drivesSupports 9.5-mm, 2.5-inch hard drives√√√
3
CategoryDescriptionIntel models with
discrete
graphics
Serial ATA√√√
Intel models with
UMA graphics
AMD models
Supports the following drives:
500 GB, 5400 rpm
●
400 GB, 5400 rpm
●
320 GB, 5400 rpm
●
250 GB, 5400 rpm
●
160 GB, 5400 rpm
●
120 GB, 5400 rpm
●
Optical drivesFixed (removal of one screw required)√√√
Parallel ATA√√√
12.7-mm tray load√√√
Supports the following drives:
DVD±RW and CD-RW Super Multi
●
Double-Layer Combo Drive with
LightScribe
DVD±RW and CD-RW Super Multi
●
Double-Layer Combo Drive
Blu-ray ROM DVD±R/RW
●
SuperMulti DL Drive
√√√
√√√
Diskette driveSupports external USB drive only√√√
CameraLow-light, VGA camera√√√
Fixed (no tilt)√√√
640 × 480 by 24 frames per second√√√
MicrophoneDual array microphones with software√√√
AudioHD audio√√√
Supports Windows Vista® Premium
Logo requirements
Presario-branded Altec Lansing
speakers
Modem56K V.92 data/fax modem√√√
Supports all worldwide certification
requirements
EthernetIntegrated 10/100/1000 network interface
card (NIC)
Integrated 10/100 network interface card
(NIC)
√√√
√√√
√√√
√
√√
4Chapter 1 Product description
CategoryDescriptionIntel models with
discrete
graphics
Intel models with
UMA graphics
AMD models
WirelessIntegrated wireless local area network
(WLAN) options by way of wireless
module:
Intel WiFi Link 5100 802.11a/b/g/n WLAN
module
Intel WiFi Link 5100 802.11a/b/g WLAN
module
Broadcom 4322 802.11a/b/g/n WLAN
module
Broadcom BCM4312 WLAN b/g module√√√
External media
card
Digital Media Slot, supports SD, MMC,
Two full-size Mini Card slots√√√
PortsAudio-in (mono microphone)√√√
Audio-out (stereo headphone)√√√
Consumer infrared√√√
RJ-45 (Ethernet, includes link and activity
One ExpressCard54 slot√√√
MS, MSpro, xD
lights)
√√
√√
√√√
√√√
√√√
USB (2)√√√
VGA (Dsub 15-pin)√√√
Smart-pin AC adapter plug√√√
Hot plug/unplug and auto detect for
correct output to wide-aspect vs.
standard aspect video
HDMI v1.3 supporting 1080p with HDCP
key
eSATA/USB port combo√√√
DockingExpansion port 3 supports HP xb3000
Keyboard/pointing
devices
TouchPad (supports 2-way scroll with
Power
requirements
6-cell 2.55-Ah Li-ion battery√√√
6-cell 2.20-Ah Li-ion battery√√√
Notebook Expansion Base and
HP Notebook QuickDock
14.1-inch keyboard√√√
legend)
12-cell 8.80-Ah Li-ion battery√√√
√√√
√√√
√√√
√√√
5
CategoryDescriptionIntel models with
discrete
graphics
Intel models with
UMA graphics
AMD models
65-W AC adapter with Smart-Pin DC
connector
90-W AC adapter with Smart-Pin DC
connector
SecuritySecurity cable slot√√√
Operating systemPreinstalled:
Free DOS√√√
Windows Vista Business (32-bit)√√√
Windows Vista Home Basic (32-bit)√√√
Windows Vista Premium (32- and 64-bit)√√√
Windows Vista Ultimate (64-bit)√√√
ServiceabilityEnd-user replaceable parts:
AC adapter√√√
Battery (system)√√√
Hard drive√√√
Memory module√√√
Optical drive√√√
√√
√√
Mini Card√√√
6Chapter 1 Product description
2External component identification
Top components
TouchPad
ComponentDescription
(1)TouchPad light
(2)TouchPad*Moves the pointer and selects or activates items on the screen.
(3)Left TouchPad button*Functions like the left button on an external mouse.
(4)TouchPad on/off buttonEnables/disables the TouchPad.
(5)TouchPad scroll zone*Scrolls up or down.
(6)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware
and Sound > Mouse.
White: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
Top components7
Lights
ComponentDescription
(1)Power lights (2)*
(2)Battery light
(3)Drive light
(4)Caps lock lightOn: Caps lock is on.
(5)Wireless light
(6)Volume mute light
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level or a critical battery level.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a
low battery level.
Blinking: The hard drive or optical drive is being accessed.
●
On: HP ProtectSmart Hard Drive Protection has temporarily
●
parked the internal hard drive.
Blue: An integrated wireless device, such as a wireless local
●
area network (WLAN) device and/or a Bluetooth® device, is
on.
Amber: All wireless devices are off.
●
White: Computer sound is turned on.
●
(7)Volume down lightOn: The volume scroll zone is being used to decrease speaker
8Chapter 2 External component identification
Amber: Computer sound is turned off.
●
volume.
ComponentDescription
(8)Volume up lightOn: The volume scroll zone is being used to increase speaker
volume.
(9)Num lock lightOn: Num lock is on or the embedded numeric keypad is enabled.
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The
power light on the front of the computer is visible whether the computer is open or closed.
Buttons, speakers, and fingerprint reader (select models only)
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Power button*
When the computer is off, press the button to turn on the
●
computer.
When the computer is on, briefly press the button to initiate
●
Sleep.
When the computer is in the Sleep state, briefly press the
●
button to exit Sleep.
When the computer is in Hibernation, briefly press the button
●
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Maintenance > Power Options.
Top components9
ComponentDescription
(3)DVD Button (select models only)
or
Media button
(4)Wireless buttonTurns the wireless feature on or off but does not establish a
(5)Volume mute buttonMutes and restores speaker sound.
(6)Volume scroll zoneAdjusts speaker volume. Slide your finger to the left to decrease
(7)Fingerprint reader (select models only)Allows a fingerprint logon to Windows, instead of a password logon.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
Media button or DVD button (select models only):
Launches the QuickPlay program (for models with QuickPlay
●
preinstalled).
Launches the DVDPlay program (for models with DVDPlay
●
preinstalled).
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows. QuickPlay or
DVDPlay launches after you log on. Refer to the QuickPlay or
DVDPlay software Help for more information.
wireless connection.
NOTE: A wireless network must be set up in order to establish a
wireless connection.
volume and to the right to increase volume. You can also tap the
minus sign on the scroll zone to decrease volume, or tap the plus
sign on the scroll zone to increase volume.
10Chapter 2 External component identification
Keys
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(5)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(6)Navigation keys (home, pg up, pg down)Execute volume mute, volume up, or volume down when pressed
in combination with the fn key.
(7)Function keysExecute frequently used system functions when pressed in
combination with the fn key.
Top components11
Display
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Internal display switchTurns off the display if the display is closed while the computer is
(2)Internal microphones (2)Record sound.
(3)Integrated webcam lightOn: The integrated webcam is in use.
(4)Integrated webcamRecords video and captures still photographs.
Wireless antennae (select models only)
On select computer models, at least 2 antennae send and receive signals from one or more wireless
devices. These antennae are not visible from the outside of the computer.
turned on.
NOTE: If there is a microphone icon next to each microphone
opening, your computer has internal microphones.
Depending on your computer model, the computer may have 1 or
2 internal microphones.
12Chapter 2 External component identification
NOTE:For optimal transmission, keep the areas immediately around the antennae free from
obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and EnvironmentalNotices that applies to your country or region. These notices are located in Help and Support.
Top components13
Front components
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Power light
(2)Battery light
(3)Drive light
(4)Consumer infrared lens (select models only)Receives a signal from the HP Remote Control (select models
(5)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
(6)Audio-out (headphone) jackProduces sound when connected to optional powered stereo
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level or a critical battery level.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
Blinking: The hard drive or optical drive is being accessed.
●
On: HP ProtectSmart Hard Drive Protection has temporarily
●
parked the internal hard drive.
only).
microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television audio.
14Chapter 2 External component identification
Left-side components
NOTE:Your computer may look slightly different from the illustration in this section.
ComponentDescription
(1)Security cable slotAttaches an optional security cable to the computer.
(2)External monitor portConnects an external VGA monitor or projector.
(3)Expansion port 3 (select models only)Connects the computer to an optional docking device or optional
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
expansion product.
NOTE: The computer has only one expansion port. The term
expansion port 3 describes the type of expansion port.
(4)RJ-45 (network) jackConnects a network cable.
(5)HDMI portConnects an optional video or audio device, such as a high-
definition television, or any compatible digital or audio component.
(6)eSATA/USB port (select models only)Connects high-performance eSATA components, such as an
eSATA external hard drive, or connects an optional USB device.
NOTE: Depending on your computer model, the computer may
include a USB port only.
(7)Digital Media Slot lightOn: A digital card is being accessed.
(8)Digital Media SlotSupports the following optional digital card formats:
NOTE:Your computer may look slightly different from the illustration in this section.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and off during routine operation.
ComponentDescription
(1)Optical drive lightBlinking: The optical drive is being accessed.
(2)Optical driveReads optical discs and, on select models, also writes to optical
discs.
(3)USB ports (2)Connect optional USB devices.
(4)RJ-11 (modem) jack (select models only)Connects a modem cable.
(5)Power connectorConnects an AC adapter.
16Chapter 2 External component identification
Bottom components
ComponentDescription
(1)Hard drive and WLAN module compartmentHolds the hard drive and, for select models only, the wireless LAN
(WLAN) device.
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
(2)Memory module compartmentContains the 2 memory module slots.
(3)Mini Card compartmentHolds a WLAN device (select models only).
CAUTION: To prevent an unresponsive system, replace the
wireless module only with a wireless module authorized for use in
the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
(4)Battery release latchReleases the battery from the battery bay.
(5)Battery bayHolds the battery.
(6)Vents (4)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
Bottom components17
3Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.
18Chapter 3 Illustrated parts catalog
Computer major components
Computer major components19
ItemDescriptionSpare part number
(1)14.1-inch, WXGA, BrightView display assembly
NOTE: See
internal component spare part information.
For use only in computer models with a camera module486728-001
For use only in computer models without a camera module486729-001
(2)Switch cover (includes power button board and cable, volume/LED board, and strip
cover)
(3)Keyboards
Canadian French486904-121
Latin America486904-161
South Korea486904-AD1
Taiwan486904-AB1
Thailand486904-281
The United States486904-001
(4)Top cover (includes TouchPad and cable)
For use only in computer models with a fingerprint reader486860-001
For use only in computer models without a fingerprint reader486861-001
Display assembly components on page 25 for more display assembly
Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions480985-001
Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions482957-001
Broadcom 4321 Wi-Fi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the
Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia,
Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina
Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic,
Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech
Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua,
Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the
Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome &
Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri
Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden,
Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom,
Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands,
●
Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United
States
453730-002
487330-001
Computer major components21
ItemDescriptionSpare part number
Broadcom BCM4312 WLAN b/g modules:
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican
Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the
Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan,
Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland,
Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia,
and Zimbabwe
487330-002
For use in Canada, Cayman Islands, Guam, Puerto Rico, the United States, and the
●
Virgin Islands
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda,
●
Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina,
Botswana, Brazil, Brunei, Bulgaria, Burkina, Faso Burundi, Cambodia, Cameroon,
Cape Verde, Central African Republic, Chad, Zaire, Chile, China, Colombia, Comoros,
Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica,
Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras,
Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast,
Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Martinique, British Virgin Islands, French Guiana,
Guadeloupe, Nether Antilles, Aruba, Bermuda, Syria, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta,
Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua
New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of
Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe,
Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra Leone, Singapore,
Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, East Timor, Togo,
Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zambia, and Zimbabwe
459263-001
459263-002
(14)Base enclosure
For use only in computer models with a modem module488104-001
22Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
For use only in computer models without a modem module486870-001
453730-002Broadcom 4321 Wi-Fi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda,
Description
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African
Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial
Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius,
Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New
Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the
Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia,
Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
454605-002250-GB, 5400-rpm hard drive for use only in computer models with AMD processors (includes hard drive
bracket)
454605-003250-GB, 5400-rpm hard drive for use only in computer models with AMD processors (includes hard drive
bracket)
454924-002120-GB, 5400-rpm hard drive for use only in computer models with AMD processors (includes hard drive
bracket)
454924-003120-GB, 5400-rpm hard drive for use only in computer models with Intel processors (includes hard drive
bracket)
454925-002160-GB, 5400-rpm hard drive for use only in computer models with AMD processors (includes hard drive
bracket)
454925-003160-GB, 5400-rpm hard drive for use only in computer models with Intel processors (includes hard drive
bracket)
459263-001Broadcom BCM4312 WLAN b/g module for use in Canada, Cayman Islands, Guam, Puerto Rico, the United
States, and the Virgin Islands
Sequential part number listing29
Spare part
number
Description
459263-002Broadcom BCM4312 WLAN b/g modules for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua
459611-004320-GB, 5400-rpm hard drive for use in computer models with AMD processors (includes hard drive bracket)
459611-005320-GB, 5400-rpm hard drive for use in computer models with Intel processors (includes hard drive bracket)
461749-001Modem module for use in all countries and regions except for Australia and New Zealand (includes modem
461749-011Modem module for use only in Australia and New Zealand (includes modem module cable)
& Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria,
Burkina, Faso Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, People's
Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire, Denmark,
Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait,
Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, British Virgin Islands, French Guiana,
Guadeloupe, Nether Antilles, Aruba, Bermuda, Syria, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands,
New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Thailand, East Timor, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan,
Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
module cable)
463955-00190-W PFC AC adapter
463958-00165-W PFC AC adapter
464793-001Remote control, ExpressCard
480985-001Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions
482158-001Hard drive hardware kit (contains screws and hard drive bracket)
482167-001512-MB memory module for use only in computer models with Intel processors (800-MHz, PC2-6400, 1-
DIMM)
482167-002512-MB memory module for use only in computer models with AMD processors (800-MHz, PC2-6400, 1-
DIMM)
482168-0011024-MB memory module for use only in computer models with Intel processors (800-MHz, PC2-6400, 1-
DIMM)
482168-0021024-MB memory module for use only in computer models with AMD processors (800-MHz, PC2-6400, 1-
DIMM)
482169-0012048-MB memory module for use only in computer models with Intel processors (800-MHz, PC2-6400, 1-
DIMM)
482169-0022048-MB memory module for use only in computer models with AMD processors (800-MHz, PC2-6400, 1-
DIMM)
482176-001DVD±RW and CD-RW Super Multi Double-Layer Combo Drive for use only in computer models with Intel
processors (includes bezel)
482176-002DVD±RW and CD-RW Super Multi Double-Layer Combo Drive for use only in computer models with AMD
processors (includes bezel)
30Chapter 3 Illustrated parts catalog
Spare part
number
Description
482178-001DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe for use only in computer
482178-002DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe for use only in computer
482182-001Blu-ray ROM DVD±R/RW SuperMulti DL Drive for use only in computer models with Intel processors (includes
482182-002Blu-ray ROM DVD±R/RW SuperMulti DL Drive for use only in computer models with AMD processors (includes
482186-0036-cell, 2.20-Ah battery
482957-001Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions
483113-001Bluetooth module
483258-001Intel Core Duo P8400 2.26-GHz processor, 3-MB L2 cache; includes thermal material
483259-001Intel Core Duo P8600 2.40-GHz processor, 3-MB L2 cache; includes thermal material
483260-001Intel Core Duo T9400 2.53-GHz processor, 6-MB L2 cache; includes thermal material
483261-00114.1-inch, WXGA, SVA, TFT BrightView display panel for use only in computer models with Intel processors
484171-0016-cell, 2.55-Ah battery
484172-00112-cell, 8.80-Ah battery
models with Intel processors (includes bezel)
models with AMD processors (includes bezel)
bezel)
bezel)
(includes display panel cable)
486725-001System board for use only in computer models with Intel processors that are equipped with discrete graphic
subsystems (includes thermal material)
486726-001System board for use only with computer models with Intel processors that are equipped with UMA graphics
subsystems (includes thermal material)
486727-001Intel Core Duo T9600 2.80-GHz processor, 6-MB L2 cache; includes thermal material
486728-00114.1-inch, WXGA, SVA, TFT BrightView display assembly for use only in computer models with a camera
module (includes display panel cable)
486729-00114.1-inch, WXGA, SVA, TFT BrightView display assembly for use only computer models without a camera
486730-001Display Screw Kit (includes screws and rubber screw covers)
486731-001Rubber display kit
486732-001Display enclosure
486733-001Display bezel for use only in computer models with a camera module
486734-001Camera/microphone module
486735-001Display cable
486736-001Display inverter (includes Mylar shield and bracket)
486737-001Display Hinge Kit (includes left and right display hinges and display switch module)
486739-001Display bezel for use only in computer models without a camera module
module (includes display panel cable)
486828-001Fingerprint reader
486835-001RTC battery (includes 2-sided tape)
Sequential part number listing31
Spare part
number
Description
486838-001Fan/heat sink assembly for use in computer models with Intel processors with UMA graphics subsystems
486839-001Fan/heat sink assembly for use in computer models with Intel processors with discrete graphics subsystems
486841-001Audio board cable kit
486842-001USB board
486843-001USB board cable
486844-001System fan for use in computer models with Intel or AMD processors and UMA graphics subsystems
486846-001Display lid switch module for use in computer models with AMD processors
486860-001Top cover for use only in computer models with a fingerprint reader (includes TouchPad and cable)
486861-001Top cover for use only in computer models without a fingerprint reader (includes TouchPad and cable)
486862-001Plastics Kit (see Plastics Kit on page 26) for more information)
486863-001Rubber Feet Kit
486864-001Power connector cable (includes power connector)
486868-001Bluetooth module cable for use only in computer models with Intel or AMD processors with UMA graphics
(includes thermal material)
(includes thermal material)
subsystems
486870-001Base enclosure for use only in computer models without a modem module (includes infrared lens and wireless
486871-001Switch cover (includes power button board and cable, volume/LED board, and LED cover)
486904-001Keyboard for use in the United States
486904-121Keyboard for use in French Canada
486904-161Keyboard for use in Latin America
486904-281Keyboard for use in Thailand
486904-AB1Keyboard for use in Taiwan
486904-AD1Keyboard for use in South Korea
487330-001Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the
on/off switch)
Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
32Chapter 3 Illustrated parts catalog
Spare part
number
Description
487330-002Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
487345-005AMD Turion Ultra ZM-86 2.4-GHz processor, 2x1-MB L2 cache; includes thermal material
487346-005AMD Turion Ultra ZM-82 2.2-GHz processor, 2x1-MB L2 cache; includes thermal material
487347-005AMD Turion Ultra ZM-80 2.1-GHz processor, 2x1-MB L2 cache; includes thermal material
487348-006AMD Turion RM-70 2.0-GHz processor, 2x512-KB L2 cache; includes thermal material
487349-006AMD Athlon QL-60 1.9-GHz processor, 2x512-KB L2 cache; includes thermal material
Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East
Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French
Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho,
Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali,
Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New
Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San
Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra
Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri
Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden,
Switzerland,
487350-004AMD Sempron 3800 2.2-GHz processor, 256-KB L2 cache; includes thermal material
488104-001Base enclosure for use only in computer models with a modem module
488130-001Bluetooth module cable for use only in computer models with Intel processors with discrete graphics
subsystems
488211-001Bezel for DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (includes mounting hardware)
488212-001Bezel for DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes mounting
488213-001Bezel for BD/DVD Combo Drive (includes mounting hardware)
489066-001Antenna, microphone cable kit
489862-001Display lid switch module for use in computer models with Intel processors
490371-001Power cord for use in the United States
490371-011Power cord for use in Australia
490371-031Power cord for use in the United Kingdom
490371-201Power cord for use in Brazil
490371-AA1Power cord for use in the People's Republic of China
490371-AB1Power cord for use in Taiwan
490371-AD1Power cord for use in South Korea
hardware)
490371-D01Power cord for use in Argentina
490371-D61Power cord for use in India
Sequential part number listing33
Spare part
number
491856-001Intel Core Duo T7350 2.00-GHz processor, 3-MB L2 cache; includes thermal material
492256-001System board for use only with computer models with AMD processors
492260-001Fan/heat sink assembly for use in computer models with AMD processors (includes thermal material)
495638-001Intel Core Duo T5800 2.10-GHz processor, 2-MB L2 cache; includes thermal material
495639-001Intel Core Duo T5900 2.20-GHz processor, 2-MB L2 cache; includes thermal material
495640-001Intel Core Duo T7450 2.13-GHz processor, 3-MB L2 cache; includes thermal material
497177-001AMD Turion Ultra ZM-84 2.3-GHz processor, 2x1-MB L2 cache; includes thermal material
497178-001AMD Turion RM-72 2.1-GHz processor, 2x512-KB L2 cache; includes thermal material
497179-001AMD Athlon QL-62 2.1-GHz processor, 2x512-KB L2 cache; includes thermal material
497182-00114.1-inch, WXGA, BrightView display panel for use in computer models with AMD processors (includes display
Description
panel cable)
497184-001500-GB, 5400-rpm hard drive for use in computer models with AMD processors (includes hard drive bracket)
497773-001Intel Core Solo T1600 2.16-GHz processor, 2-MB L2 cache; includes thermal material
497774-001400-GB, 5400-rpm hard drive for use in computer models with Intel processors (includes hard drive bracket)
497775-001500-GB, 5400-rpm hard drive for use in computer models with Intel processors (includes hard drive bracket)
499993-001400-GB, 5400-rpm hard drive for use in computer models with AMD processors (includes hard drive bracket)
502838-001Intel Celeron 575 2.00-GHz processor, 1-MB L2 cache; includes thermal material
504783-001Intel Pentium Dual-Core T3200 2.00-GHz processor, 1-MB L2 cache; includes thermal material
504784-001Intel Pentium Dual-Core T3400 2.16-GHz processor, 1-MB L2 cache; includes thermal material
507953-001Intel Core Duo T9550 2.66-GHz processor, 6-MB L2 cache; includes thermal material
507960-001Intel Core Duo P8700 2.53-GHz processor, 3-MB L2 cache; includes thermal material
513120-001Keyboard cover
513592-001Core 2 Duo T6400 (2.06 GHz, 3-MB L2 cache)
513593-001Core 2 Duo T6600 (2.2 GHz, 3-MB L2 cache)
513599-001Pentium Dual-Core T4200 processor, 2.0-MHz, 4-MB L2 cache; includes thermal material
34Chapter 3 Illustrated parts catalog
4Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts. Use
care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.
Preliminary replacement requirements35
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme
care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
36Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some protection,
but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Preliminary replacement requirements37
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
●
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials are
selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
●
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
●
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
38Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
●
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
Preliminary replacement requirements39
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the
password.
NOTE:These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the RTC battery (see
6.Wait approximately 5 minutes.
7.Replace the RTC battery and reassemble the computer.
8.Connect AC power to the computer. Do not reinsert any batteries at this time.
9.Turn on the computer.
All passwords and all CMOS settings have been cleared.
Battery on page 43).
RTC battery on page 52).
40Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 77 screws, in 13 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.
Serial number
Report the computer serial number to HP when requesting information or ordering spare parts. The
serial number is located on the bottom of the computer.
Component replacement procedures41
Computer feet
DescriptionSpare part number
Rubber Feet Kit486863-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the
locations illustrated below.
42Chapter 4 Removal and replacement procedures
Battery
DescriptionSpare part number
12-cell, 8.80-Ah Li-ion battery484172-001
6-cell, 2.55-Ah Li-ion battery484171-001
6-cell, 2.20-Ah Li-ion battery482186-003
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
Remove the battery:
1.Turn the computer upside down on a flat surface.
2.Slide the battery release latch (1) to release the battery.
3.Pivot the battery (2) upward and lift it out of the computer (3).
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge
downward until the battery is seated. The battery release latch automatically locks the battery into place.
Component replacement procedures43
Optical drive
NOTE:All optical drive spare part kits include an optical drive bezel.
DescriptionSpare part number
For use in computer models with Intel processors:
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe482178-001
Bezel for DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes
mounting hardware)
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive482176-001
Bezel for DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (includes mounting
hardware)
Blu-ray ROM DVD±R/RW SuperMulti DL Drive482182-001
Bezel for Blu-ray ROM DVD±R/RW SuperMulti DL Drive (includes mounting hardware)488213-001
For use in computer models with AMD processors:
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe482178-002
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive482176-002
Blu-ray ROM DVD±R/RW SuperMulti DL Drive482182-002
488212-001
488211-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
Remove the optical drive:
1.Position the computer with the right side toward you.
2.Remove the Phillips PM2.5×6.0 screw (1) that secures the optical drive to the computer.
3.Insert a thin tool, such as a paper clip (2), into the release access. (The optical drive media tray is
partially ejected from the optical drive.)
44Chapter 4 Removal and replacement procedures
4.Use the media tray frame to remove the optical drive (3).
5.If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive
bracket toward you.
6.Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
7.Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.
Component replacement procedures45
Hard drive
NOTE:All hard drive spare part kits include a hard drive bracket.
DescriptionSpare part number
For use in computer models with Intel processors:
500-GB, 5400-rpm497775-001
400-GB, 5400-rpm497774-001
320-GB, 5400-rpm459611-005
250-GB, 5400-rpm454605-003
160-GB, 5400-rpm454925-003
120-GB, 5400-rpm454924-003
For use in computer models with AMD processors:
500-GB, 5400-rpm497184-001
400-GB, 5400-rpm499993-001
320-GB, 5400-rpm459611-004
250-GB, 5400-rpm454605-002
160-GB, 5400-rpm454925-002
120-GB, 5400-rpm454924-002
Hard drive hardware kit (contains screws and hard drive bracket; not illustrated)482158-001
Before removing the hard drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
Remove the hard drive:
1.Position the computer with the front toward you.
2.Remove the two Phillips PM2.5×6.0 screws (1) that secure the hard drive cover to the computer.
46Chapter 4 Removal and replacement procedures
3.Lift the left side of the hard drive cover (2), swing it to right, and remove the cover (3). The hard
drive cover is included in the Plastics Kit, spare part number 486862-001.
4.Remove the three Phillips PM2.0×4.0 screws (1) that secure the hard drive to the computer.
5.Use the Mylar tab (2) to slide the hard drive (3) until it disconnects from the connector, and then
lift the hard drive up and out of the computer (4).
6.If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0
screws (1) that secure the hard drive bracket to the hard drive.
Component replacement procedures47
7.Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
48Chapter 4 Removal and replacement procedures
WLAN module
DescriptionSpare part number
WLAN modules:
Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions
Intel WiFi Link 5100 802.11a/b/g WLAN module for use in all countries and regions482957-001
Broadcom 4321 Wi-Fi Adapter for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua &
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica, Jordan,
Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique,
Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique,
Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the
Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the
Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South
Africa, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland,
Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia,
Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay,
Uzbekistan, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto
Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States
480985-001
453730-002
487330-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the
Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the
Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the
Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama,
Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova,
Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon
Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela,
Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom BCM4312 WLAN b/g modules:
487330-002
Component replacement procedures49
DescriptionSpare part number
For use in Canada, Cayman Islands, Guam, Puerto Rico, the United States, and the Virgin Islands 459263-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia,
Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize,
Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Faso
Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, People's
Republic of China, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Zaire,
Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equitorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong
Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan,
Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Martinique, British Virgin Islands, French Guiana, Guadeloupe, Nether Antilles, Aruba, Bermuda,
Syria, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives,
Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand,
Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea,
Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and
Montenegro, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia,
South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines,.
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, East Timor,
Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United
Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zambia, and Zimbabwe
459263-002
Before removing the WLAN module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the hard drive cover (see
Battery on page 43).
Hard drive on page 46).
Remove the WLAN module:
1.Position the computer with the front toward you.
2.Disconnect the two WLAN antenna cables (1) from the WLAN module.
3.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
50Chapter 4 Removal and replacement procedures
4.Remove the WLAN module (3) by pulling it away from the slot at an angle.
CAUTION:To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact technical support through
Help and Support.
NOTE:WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN
module slot.
Reverse this procedure to install a WLAN module.
Component replacement procedures51
RTC battery
NOTE:Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all
passwords and CMOS settings to be cleared.
DescriptionSpare part number
RTC battery (includes 2-sided tape)486835-001
Before removing the RTC battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
Remove the RTC battery:
1.Remove the two Phillips PM2.5×6.0 screws (1) that secure the RTC battery compartment cover to
the computer.
2.Lift the right side of the cover (2), swing it to left, and remove the cover (3). The RTC battery
compartment cover is included in the Plastics Kit, spare part number 486862-001.
3.Disconnect the RTC battery cable (1) from the system board.
52Chapter 4 Removal and replacement procedures
4.Remove the RTC battery (2).
Reverse this procedure to install the RTC battery.
Component replacement procedures53
Memory module
DescriptionSpare part number
For use in computer models with Intel processors:
2048-MB (800-MHz, PC2-6400, 1-DIMM)482169-001
1024-MB (800-MHz, PC2-6400, 1-DIMM)482168-001
512-MB (800-MHz, PC2-6400, 1-DIMM)482167-001
For use in computer models with AMD processors:
2048-MB (800-MHz, PC2-6400, 1-DIMM)482169-002
1024-MB (800-MHz, PC2-6400, 1-DIMM)482168-002
512-MB (800-MHz, PC2-6400, 1-DIMM)482167-002
Before removing the memory module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
Remove the memory module:
1.Position the computer with the front toward you.
2.Loosen the Phillips PM2.5×6.0 captive screw (1) that secures the memory module compartment
cover to the computer.
3.Lift the right side of the cover (2), swing it to the left, and lift the cover off the computer (3). The
memory module compartment cover is included in the Plastics Kit, spare part number
486862-001.
54Chapter 4 Removal and replacement procedures
4.Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The edge of the module opposite the slot rises away from the computer.)
5.Remove the module (2) by pulling it away from the slot at an angle.
NOTE:Memory modules are designed with a notch (3) to prevent incorrect insertion into the
memory module slot.
Reverse this procedure to install a memory module.
Component replacement procedures55
Keyboard
For use in:Spare part numberFor use in:Spare part number
Canadian French486904-121Taiwan486904-AB1
Latin America486904-161Thailand486904-281
South Korea486904-AD1The United States486904-001
Before removing the keyboard, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the RTC battery compartment cover (see
Battery on page 43).
RTC battery on page 52).
Remove the keyboard:
1.Turn the computer upside down, with the front toward you.
2.Remove the three Phillips PM2.5×17.0 screws that secure the keyboard to the computer.
3.Turn the computer display-side up, with the front toward you.
4.Open the computer as far as possible.
5.Release the top edge of the keyboard by lifting it up to disengage the keyboard from the tabs on
the switch cover.
6.Lift the top edge of the keyboard until it rests at an angle (1).
56Chapter 4 Removal and replacement procedures
7.Lift the keyboard (2) up until the tabs on the bottom of the keyboard are clear of the switch cover.
8.Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2) from the system board.
9.Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures57
Switch cover
DescriptionSpare part number
Switch cover (includes power button board and cable, volume/LED board, and LED cover)486871-001
Before removing the switch cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the following components:
a.Battery (see
b.Optical drive (see
c.Keyboard (see
Battery on page 43).
Optical drive on page 44).
Keyboard on page 56).
Remove the switch cover:
1.Turn the computer upside down, with the rear toward you.
2.Remove the two Phillips PM2.5×10.0 screws (1), the Phillips PM2.0x2.0 broad head screw (2) from
the optical drive bay, and the four Phillips PM2.0x4.0 screws (3) from the battery bay that secure
the switch cover to the computer.
3.Turn the computer display-side up, with the front toward you.
4.Open the computer as far as possible.
5.Release the ZIF connector to which the power button board cable (1) is connected and disconnect
the cable from the system board.
58Chapter 4 Removal and replacement procedures
6.Release the ZIF connector to which the volume board cable (2) is connected and disconnect the
cable from the system board.
7.Lift the front edge of the switch cover to disengage it from the computer, pull the switch cover toward
the display until the light pipe on the front of the switch cover clears the top cover, and then lift the
cover up and out of the computer (3).
Reverse this procedure to install the switch cover.
Component replacement procedures59
Speaker assembly
DescriptionSpare part number
Speaker assembly486865-001
Before removing the speaker assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Optical drive (see
b.Keyboard (see
c.Switch cover (see
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Remove the speaker assembly:
1.Disconnect the speaker cable (1) from the system board.
2.Disconnect the num lock cable (2) from the system board.
3.Remove the two Phillips PM2.5×4.0 screws (1) that secure the speaker assembly to the computer.
60Chapter 4 Removal and replacement procedures
4.Lift the speaker assembly (2) straight up to remove it from the computer.
Reverse this procedure to install the speaker assembly.
Component replacement procedures61
Display assembly
DescriptionSpare part number
14.1-inch, WXGA, BrightView display assembly for use only in computer models with a camera
module (includes microphones)
14.1-inch, WXGA, BrightView display assembly for use only in computer models without a camera
module (includes microphones)
486728-001
486729-001
Before removing the display assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Disconnect the wireless antenna cables from the WLAN module (see
Battery on page 43).
WLAN module on page 49).
6.Remove the following components:
a.Keyboard (see
b.Optical drive (see
Keyboard on page 56)
Optical drive on page 44)
c.Switch cover (see
Switch cover on page 58)
Remove the display assembly:
1.Turn the computer display-side up, with the front toward you.
2.Open the display as far as possible.
3.Remove the wireless antenna cables (1) from the hole in the system board and the routing channels
built into the top cover.
62Chapter 4 Removal and replacement procedures
4.Disconnect the display panel cable (2).
CAUTION:Support the display assembly when removing the following screws. Failure to support
the display assembly can result in damage to the display assembly and other computer
components.
5.Remove the four black Phillips PM2.5×6.0 screws (1) that secure the display assembly to the
computer.
6.Remove the display assembly (2).
Component replacement procedures63
7.If it is necessary to replace any of the display assembly internal components, remove the following
screw covers and screws. The display rubber screw covers are included in the Rubber Display Kit,
spare part number 486731-001.
(1) Two rubber screw covers on the display bezel bottom edge
(2) Two Phillips PM2.5×6.0 screws
8.Flex the top side (1), the left and right sides (2), and the bottom (3) of the display bezel until the
bezel disengages from the display enclosure.
9.Remove the display bezel (4). The display bezel is available using spare part number 486733-001
for computers with a camera module, 486739-001 for computers without camera module.
10. If it is necessary to replace the inverter, release the inverter (1) from the clips in the display
enclosure as far as the display panel cable and the backlight cable will allow.
64Chapter 4 Removal and replacement procedures
11. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. The
display inverter is available using spare part number 486736-001.
12. Remove the inverter.
13. If it is necessary to replace the display panel, remove the six black Phillips PM2.5×5.0 screws (1)
that secure the display panel to the display enclosure, and then lift the panel from the enclosure
(2). The display panel is available using the spare part number 483261-001 for computers with
Intel processors, 497182-001 for computers with AMD processors.
14. If it is necessary to replace the display cable, follow these steps:
a.Peel back the plastic that covers the cable (1).
b.Remove the tape that secures the cable to the display (2).
c.Unplug the cable from the display (3).
d.Remove the cable from the display (4).
Component replacement procedures65
The display cable is available using spare part number 486735-001.
15. If it is necessary to replace the display hinges, remove the four silver Phillips PM2.0×3.0 screws
(1) that secure each hinge to the display.
16. Remove the display hinges (2) from the display. The display hinges are available using spare part
number 486737-001.
17. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips
PM2.5×4.0 screw (1) that secures each transceiver to the display enclosure.
18. Detach the wireless antenna transceivers (2) from the display enclosure.
19. Remove the wireless antenna cables from the clips (3) built into the display enclosure.
66Chapter 4 Removal and replacement procedures
20. Remove the wireless antenna transceivers and cables (4) from the display enclosure. The wireless
antenna transceivers and cables are included in the Wireless Antenna Kit, spare part number
489066-001.
Reverse this procedure to reassemble and install the display assembly.
Camera/microphone module
If it has been determined that the camera/microphone module is the component that must be replaced
to complete the computer repair, the display assembly does not have to be removed. Follow the
procedures in this section to replace the camera module. For information on replacing the display
assembly and other display assembly internal components, see
DescriptionSpare part number
Camera/microphone module486734-001
Display assembly on page 62.
Before removing the camera/microphone module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
Remove the camera/microphone module:
1.Turn the computer display-side up, with the front toward you.
2.Open the computer as far as it will open.
3.Flex the inside edges of the left and right sides, and then pull outward on the middle of the top
edge (1) of the display bezel until the top middle of the bezel disengages from the display enclosure.
Component replacement procedures67
4.Pull outward on the left and right of the top edge (2) of the display bezel until the bezel disengages
from the display enclosure.
5.Release the display bezel top edge (3).
6.Release the camera module assembly (1) from the display enclosure as far as the camera/
microphone module cable allows.
7.Disconnect the camera module cable (2) from the camera/microphone module.
8.Remove the camera/microphone module from the computer.
Reverse this procedure to install the camera/microphone module.
68Chapter 4 Removal and replacement procedures
Top cover
DescriptionSpare part number
Top cover (includes TouchPad and cable)
For use only in computer models with a fingerprint reader486860-001
For use only in computer models without a fingerprint reader486861-001
Before removing the top cover, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Remove the top cover:
1.Turn the computer upside down, with the front toward you.
2.Remove the seven screws that secure the top cover to the computer.
(1) Three Phillips PM2.5×10.0 screws
●
(2) Two Phillips PM2.5×5.0 screws
●
(3) Two Phillips PM2.0×3.0 screws
●
Component replacement procedures69
3.Turn the computer right-side up, with the front toward you.
4.Disconnect the following cables from the system board:
Bluetooth module cable (1)
●
TouchPad cable (2)
●
Fingerprint reader board cable (if equipped) (3)
●
USB board cable (4) and release from top cover clips (5)
●
Num lock light cable (6)
●
5.Remove the two Phillips PM2.5×7.0 screws (1) that secure the top cover to the computer.
6.Lift up the rear edge of the top cover until it releases from the base (2).
70Chapter 4 Removal and replacement procedures
7.Remove the top cover (3).
Reverse this procedure to install the top cover.
Fingerprint reader board
DescriptionSpare part number
Fingerprint reader board486828-001
Before removing the fingerprint reader board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
Component replacement procedures71
Remove the fingerprint reader board:
1.Position the top cover upside down with the front toward you.
2.Remove the two black Phillips PM2.5×4.0 screws (1) that secure the fingerprint reader board to
the computer.
3.Lift the fingerprint reader board from the top cover (2).
Reverse this procedure to install a fingerprint reader board.
72Chapter 4 Removal and replacement procedures
TouchPad button board
DescriptionSpare part number
TouchPad bracket494962-001
TouchPad button board494965-001
Before removing the TouchPad button board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
Remove the TouchPad button board:
1.Turn the top cover upside down with the front toward you.
2.Remove the four Phillips PM2.5×3.0 screws (1) that secure the TouchPad assembly to the top
cover.
3.Remove the TouchPad bracket (2) from the top cover.
Component replacement procedures73
4.Remove the TouchPad button board (3) from the TouchPad bracket.
Reverse the above procedure to reassemble and install the TouchPad button board.
Bluetooth module
DescriptionSpare part number
Bluetooth module483113-001
Before removing the Bluetooth module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
f.Display assembly (see
g.Top cover (see
Top cover on page 69)
Display assembly on page 62)
Remove the Bluetooth module:
74Chapter 4 Removal and replacement procedures
1.Turn the top cover upside down with the front toward you.
2.Disconnect the Bluetooth module cable (1) from the system board.
3.Remove the two silver PM2.0x3.0 screws (2) that secure the Bluetooth module to the top cover.
4.Remove the Bluetooth module (3) from the top cover.
Reverse the above procedure to install the Bluetooth module.
Component replacement procedures75
Modem module
DescriptionSpare part number
Modem module for use in all countries and regions except for Australia and New Zealand (includes
modem module cable)
Modem module for use only in Australia and New Zealand (includes modem module cable)461749-011
Before removing the modem module, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
Remove the modem module:
1.Turn the computer upright with the front toward you.
2.Disconnect the modem module cable (1) from the modem module.
3.Remove the two Phillips PM2.0×3.0 screws (2) that secure the modem module to the system board.
76Chapter 4 Removal and replacement procedures
4.Lift up on the front of the modem module (3) to disconnect it from the system board.
5.Remove the modem module.
Reverse the above procedure to install the modem module, making sure the connector on the bottom
of the modem module connects firmly into the system board.
Before removing the audio board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
Top cover on page 69)
Speaker assembly on page 60)
Display assembly on page 62)
Component replacement procedures77
Remove the audio board:
1.Turn the computer upright with the front toward you.
2.Disconnect the audio board cable (1) from the system board.
3.Remove the cable from between the components that secure it in the base (2).
4.Remove the two Phillips PM2.5×3.0 screws (3) that secure the audio board to the computer.
5.Lift the rear edge of the audio board and swing it forward until the audio connectors disengage
from the base enclosure.
6.Remove the audio board (4).
Reverse the above procedure to install the audio board.
USB board
DescriptionSpare part number
USB board486842-001
USB board cable486843-001
Before removing the USB board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
78Chapter 4 Removal and replacement procedures
4.Remove the battery (see Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
Remove the USB board:
1.Turn the computer upright with the right side toward you.
2.Disconnect the USB board cable (1) from the system board. The USB board cable is available as
spare part number 486842-001.
3.Remove the cable from the base enclosure clips (2).
4.Remove the Phillips PM2.5×4.0 screw (3) that secures the USB board to the computer.
5.Lift the USB board (4) straight up to remove it from the computer.
Reverse this procedure to install the USB board.
Component replacement procedures79
Power connector cable
DescriptionSpare part number
Power connector cable (includes power connector)486864-001
Before removing the power connector cable, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
Remove the power connector cable:
1.Turn the computer upright with the right side toward you.
2.Disconnect the power connector cable (1) from the system board.
3.Remove the power connector (2) from the clip built into the base enclosure.
80Chapter 4 Removal and replacement procedures
4.Remove the cable from the base enclosure clips (3).
Reverse this procedure to install the power connector cable.
Component replacement procedures81
System board
DescriptionSpare part number
System board for use in computer models equipped with discrete graphics subsystems (includes
thermal material)
System board for use in computer models equipped with UMA graphics subsystems (includes
thermal material)
System board for use only in computer models with AMD processors (includes thermal material)492256-001
486725-001
486726-001
When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
RTC battery (see
●
Memory modules (see
●
WLAN module (see
●
Modem module (see
●
RTC battery on page 52)
Memory module on page 54)
WLAN module on page 49)
Modem module on page 76)
Before removing the system board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
Remove the system board:
1.Turn the computer upright with the right side toward you.
82Chapter 4 Removal and replacement procedures
2.Disconnect the following cables from the system board (if still connected):
(1) Modem cable
●
(2) Audio board cable
●
(3) Fan cable
●
3.Remove the two silver captive Phillips PM1.5×9.0 screws on the expansion connector (1).
4.Remove the two black Phillips PM2.5×6.0 screws that secure the system board to the computer
(2).
5.Lift the right side of the system board (1) until it rests at an angle (2).
Component replacement procedures83
6.Release the system board by sliding it to the right at an angle (3) until the connectors on the left
side of the system board disengage from the base enclosure, and then remove the system board.
7.If it is necessary to replace the modem module cable, remove the RJ-11 connector (1) from the
clip built into the base enclosure.
8.Remove the modem module cable (2) from the routing channel built into the base enclosure. The
modem module cable is available using spare part number 494981-001.
When replacing the system board, be sure that the following components are removed from the defective
system board and installed on the replacement system board:
Fan/heat sink assembly (see
●
Processor (see
●
Processor on page 88)
Fan/heat sink assembly on page 85)
Reverse the preceding procedure to install the system board.
84Chapter 4 Removal and replacement procedures
Fan/heat sink assembly
DescriptionSpare part number
Fan/heat sink assembly for use in computer models with Intel processors with UMA graphics
subsystems (includes thermal material)
Fan/heat sink assembly for use in computer models with Intel processors with discrete graphics
subsystems (includes thermal material)
Fan/heat sink assembly for use in computer models with AMD processors (includes thermal material) 492260-001
486838-001
486839-001
NOTE:To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side
and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled
by a temperature sensor and is designed to turn on automatically when high temperature conditions
exist. These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
h.System board (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
System board on page 82)
Remove the fan/heat assembly (fan/heat sink appearance may vary):
1.Turn the system board upside down with the external monitor port toward you.
2.Loosen the four Phillips PM2.0×10.0 captive screws (1) that secure the fan/heat sink assembly to
the system board.
NOTE:Due to the adhesive quality of the thermal material located between the fan/heat sink
assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach the assembly.
Component replacement procedures85
3.Remove the fan/heat sink assembly (2).
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1) and
the processor (2) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste
must be installed on all surfaces before the fan/heat sink assembly is reinstalled.
The following locations require thermal pads on systems with discrete graphics subsystems:
(3) Four locations on heat sink
●
(4) Northbridge chip
●
(5) nVidia video chip
●
(6) Capacitors
●
NOTE:Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,
and processor spare part kits.
The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1) and
the processor (2) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste
must be installed on all surfaces before the fan/heat sink assembly is reinstalled.
86Chapter 4 Removal and replacement procedures
The following locations require thermal pads on systems with UMA graphics subsystems:
(3) Four locations on heat sink
●
(4) Capacitors
●
(5) Northbridge chip
●
Reverse this procedure to install the fan/heat sink assembly.
Component replacement procedures87
Processor
NOTE:All processor spare part kits include thermal material.
Before removing the processor, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
h.System board (see
i.Fan/heat sink assembly (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
System board on page 82)
Fan/heat sink assembly on page 85)
Remove the processor:
1.Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2.Lift the processor (2) straight up and remove it.
NOTE:The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed
on the processor socket when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures89
System fan
DescriptionSpare part number
System fan for use in computer models with Intel or AMD processors and UMA graphics subsystems 486844-001
Before removing the system fan, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
computer on, and then shut it down through the operating system.
then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 43).
5.Remove the following components:
a.Hard drive (see
b.Optical drive (see
c.Keyboard (see
d.Switch cover (see
e.Speaker assembly (see
f.Display assembly (see
g.Top cover (see
h.System board (see
Hard drive on page 46)
Optical drive on page 44)
Keyboard on page 56)
Switch cover on page 58)
Speaker assembly on page 60)
Display assembly on page 62)
Top cover on page 69)
System board on page 82)
Remove the system fan:
1.Position the base enclosure with the front toward you.
2.Remove the two black Phillips PM2.5×6.0 screws (1) that secure the system fan to the
computer.
90Chapter 4 Removal and replacement procedures
3.Lift the system fan from the base enclosure (2).
Reverse this procedure to install a system fan.
Component replacement procedures91
5Setup Utility
WARNING!Only authorized technicians trained by HP must repair this equipment. All troubleshooting
and repair procedures are detailed to allow repair at only the subassembly or module level. Because of
the complexity of the individual boards and subassemblies, do not attempt to make repairs at the
component level or modify any printed wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board modification may void any warranty or
exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows® operating system is not working.
NOTE:The fingerprint reader (select models only) cannot be used to access the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other
preferences.
To start the Setup Utility:
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
1.Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc.
2.When the Startup Menu is displayed, press f10.
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is
not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
– or –
Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for
Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the
Startup Menu is displayed, press f10.
2.Use the arrow keys to select System Configuration > Language, and then press enter.
92Chapter 5 Setup Utility
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