Compaq Presario CQ20-100 - Notebook PC, Presario CQ20-200 - Notebook PC, Presario CQ20 Maintenance And Service Manual

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Compaq Presario CQ20 Notebook PC

Maintenance and Service Guide

Document Part Number: 482402-001

August 2008

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

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Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2008 Document Part Number:482402-001

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Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

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Contents

1 Product description

2 External component identification

Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

3 Illustrated parts catalog

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–10

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Unknown user password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–17

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

Audio board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

Maintenance and Service Guide v

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Contents

Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–34

Modem module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

Heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–37

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–39

5 Setup Utility

Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language of the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

12.1-inch, WXGA display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

DVD/CD-RW Combo Drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Blu-ray ROM DVD±RW SuperMulti DL Drive specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

DVD±RW and CD-RW SuperMulti Double-Layer Drive and DVD±RW and CD-RW SuperMulti

Double-Layer Drive with LightScribe specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

7 Screw listing

Phillips PM1.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–4

Phillips PM2.0×5.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Phillips PM2.0×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7

Phillips PM2.0×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

Phillips PM2.0×7.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–9

Phillips PM2.0×10.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

Phillips PM2.5×10.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–11

Phillips PM3.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

Phillips T2.0×2.0BH screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–14

Torx T8M2.5×6.0 slotted screw. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

vi Maintenance and Service Guide

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8 Backup and recovery

Creating recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

When to back up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Backup suggestions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Recovering from the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Recovering from the dedicated recovery partition (select models only) . . . . . . . . . . . . . . . . . . . . . . . 8–4

9 Connector pin assignments

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

RJ-11 (modem). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–5

Contents

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

Maintenance and Service Guide vii

Page 7

Category Description

Product Name Compaq Presario CQ20 Notebook PC

Processors Intel® Core™ 2 Duo processors:

T9600 2.8-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)

T9400 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB

P9500 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB

P8600 2.4-GHz, 3-MB L2 cache, 1066-MHz FSB

P8400 2.26-GHz processor, 3-MB L2 cache, 1066-MHz FSB

P7350 2.0-GHz processor, 3-MB L2 cache, 1066-MHz FSB

Intel Celeron®-M processors:

585 2.16-GHz processor, 1-MB L2 cache, 667-MHz FSB

575 2.0-GHz processor, 1-MB L2 cache, 667-MHz FSB

Chipset Northbridge: Intel GM45

Product description

Southbridge: Intel ICH9M

Graphics Intel Unified Memory Architecture (UMA) graphics subsystem integrated with shared system

memory (dynamically allocated)

Panel 12.1-inch WXGA panel (1280 × 800) BrightView

12.1-inch WXGA panel (1280 x 800) BrightView with integrated webcam

All display assemblies include 2 wireless local area network (WLAN) antennae

Webcam Integrated low-light VGA camera

Memory 2 customer-accessible/upgradable memory module slots

Supports dual-channel memory

Supports up to 4 GB of system RAM

PC2-6400, 800-MHz, DDR2

Supports the following configurations:

■ 4096-MB total system memory (2048 × 2, dual-channel)

■ 3072-MB total system memory (2048 × 1024)

■ 2048-MB total system memory (1024 × 2, dual-channel)

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1)

(Continued)

Maintenance and Service Guide 1–1

Page 8

Product description

Category Description

Hard drives Supports 9.5-mm, 2.5-inch hard drives

Optical drives Fixed (removal of 1 screw required)

Customer-accessible

Serial ATA

Supports the following drives:

■ 320-GB, 5400-rpm

■ 250-GB, 5400-rpm

■ 160-GB, 5400-rpm

■ 120-GB, 5400-rpm

Customer-accessible

Serial ATA

Supports no-optical-drive option

Supports the following drives:

■ DVD/CD-RW Combo Drive

■ DVD±RW SuperMulti Double-Layer Drive

■ DVD±RW SuperMulti Double-Layer Drive with LightScribe

■ Blu-ray ROM DVD±RW SuperMulti DL Drive

Diskette drive Supports external USB diskette drive only

Microphone Integrated mono microphone

Audio Azalia audio

2 speakers

Modem 56K V.92 1.5-inch data/fax modem with digital line guard

Modem cable is not included

Ethernet Intel Broadcom 88E8072 10/100/1000 network interface card (NIC)

Ethernet cable included

Wireless Integrated WLAN options by way of wireless module:

2 wireless antennae built into display assembly

Supports no-WLAN option

Support for the following WLAN formats:

■ Intel 802.11a/b/g/n

■ Broadcom 802.11a/b/g

■ Intel 802.11a/b/g

■ Broadcom 802.11b/g

■ Intel 802.11b/g

Integrated personal area network (PAN) options by way of Bluetooth® module:

Support for no-WPAN option

Broadcom Bluetooth

1–2 Maintenance and Service Guide

(Continued)

Page 9

Category Description

External media card One ExpressCard slot, supporting optical ExpressCard/54 cards

Digital Media Slot supporting MMC and SD Memory Cards

Ports Audio-in (mono microphone)

Audio-out (stereo headphone)

HDMI

RJ-11 (modem)

RJ-45 (Ethernet, includes link and activity lights)

USB (3)

VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect)

Multi-pin AC power

Docking None

Keyboard/pointing devices Spill-resistant 12.3-inch keyboard

TouchPad with 2 TouchPad buttons

Supports 2-way scroll

Taps enabled as default

Product description

Windows Vista® Hardware Start Button

Power requirements 65-W AC adapter with localized and pointing stick cable plug support (3-wire plug with ground

pin, supports 3-pin DC connector)

4-cell, 2.25-Ah (37-Wh) Li-ion battery

Security Security cable slot

Operating system Preinstalled:

Windows Vista® Home Basic 32 with Office 2007 Ready

Windows Vista Business 32 with Office 2007 Ready

Windows Vista Home Premium 32 with Office 2007 Ready

FreeDOS

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory module

Optical drive

WLAN module

Maintenance and Service Guide 1–3

Page 10

Top components

Display components

External component identification

Item Component Description

Wireless antennae (2)

(select models only)

Internal microphones (2)

(select models only)

Webcam light (select models only) On: The webcam is in use.

Webcam (select models only) Records audio and video and captures still photographs.

Maintenance and Service Guide 2–1

Send and receive signals from one or more wireless devices.

The antennae are not visible from the outside of the computer. For

✎

optimal transmission, keep the areas immediately around the antennae free from obstructions. To see wireless regulatory notices, refer to the section of the applies to your country or region. These notices are located in Help and Support.

Record sound.

All models have at least 1 internal microphone.

✎

Regulatory, Safety and Environmental Notices

that

Page 11

External component identification

TouchPad

Item Component Function

TouchPad* Moves the pointer and selects or activates items on the screen.

Left TouchPad button* Functions like the left button on an external mouse.

Right TouchPad button* Functions like the right button on an external mouse.

TouchPad scroll zone Scrolls up or down.

*This table describes factory settings. To view or change device preferences, select Start > Control Panel > Hardware and Sound > Mouse.

2–2 Maintenance and Service Guide

Page 12

Buttons

External component identification

Item Component Description

Power button ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button to shut down the system.

■ When the computer is in Hibernation, press the button briefly to exit

Hibernation.

■ When the computer is in the Sleep state, press the button briefly to exit the Sleep state.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about power settings, Select Start > Control Panel > System and Maintenance > Power Options.

Media button Launches the QuickPlay program.

Wireless button Turns the wireless feature on or off, but does not establish a wireless

Volume mute button Mutes and restores speaker sound.

Volume down button Decreases speaker sound.

Volume up button Increases speaker sound.

connection.

You must set up or access a wireless network to establish a wireless

✎

connection.

Maintenance and Service Guide 2–3

Page 13

External component identification

Keys

Item Component Function

esc key Displays system information when pressed in combination with the fn key.

fn key Executes frequently used system functions when pressed in combination with

Windows logo key Displays the Windows Start menu.

Windows applications key Displays a shortcut menu for items beneath the pointer.

Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

Function keys Execute frequently used system functions when pressed in combination with

a function key or the esc key.

the fn key.

2–4 Maintenance and Service Guide

Page 14

Lights

External component identification

Item Component Description

Caps lock light On: Caps lock is on.

Battery light (beside power connector) ■ Amber: A battery is charging.

■ Green: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Powe r light ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state.

■ Blinking rapidly: An AC adapter with a higher power rating

should be connected.

■ Off: The computer is off or in Hibernation.

QuickPlay light On: TheQuickPlay program is launched.

Wireless light ■ Blue: An integrated wireless device, such as a wireless local

area network (WLAN) device, an HP Broadband Wireless Module, and/or a Bluetooth® device, is on.

■ Amber: All wireless devices are off.

Volume mute light ■ Off: Computer sound is on.

Volume down light Blinking: The volume scroll zone is being used to decrease

Volume up light Blinking: The volume scroll zone is being used to increase

Maintenance and Service Guide 2–5

■ On: Computer sound is off.

speaker volume.

Page 15

External component identification

Front components

Item Component Description

Drive light ■ Blinking green: The hard drive or optical drive is being accessed.

Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

Left-side components

■ Amber: (select models only) HP 3D DriveGaurd has temporarily parked the hard drive.

microphone, or monaural microphone.

headphones, ear buds, a headset, or television audio.

Item Component Function

Battery light ■ Amber: A battery is charging.

■ Turquoise: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Power connector Connects an AC adapter.

RJ-45 (network) jack Connects a network cable.

RJ-11 (modem) jack Connects a modem cable.

USB port Connects an optional USB device.

Optical drive Reads optical discs and, on select models, also writes to optical discs.

2–6 Maintenance and Service Guide

Page 16

Right-side components

Item Component Function

ExpressCard slot (select models only) Supports optional ExpressCards.

Digital Media Slot (select models only) Supports the following optional digital card formats:

HDMI port (select models only) Connects an optional video or audio device, such as a high-definition

External component identification

■ MultiMedia Card

■ MultiMedia Card Plus

■ Secure Digital (SD) Memory Card

■ Secure Digital High Capacity Memory Card

television or any compatible digital or audio component.

USB ports (2) (select models only) Connect optional USB devices.

External monitor port Connects an external VGA monitor or projector.

Vent Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Security cable slot Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

Maintenance and Service Guide 2–7

Page 17

External component identification

Bottom components

Item Component Function

Vents (3) Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Battery bay Holds the battery.

Battery release latch Releases the battery from the battery bay.

Wireless module compartment Holds a WLAN module (select models only).

To prevent an unresponsive system, replace the module only with a

✎

wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Hard drive bay Holds the hard drive and two memory modules.

2–8 Maintenance and Service Guide

Page 18

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Illustrated parts catalog

Component Description

1 Product name This is the product name affixed to the front of your computer.

2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

3 Part number/ product number (p/n) This number provides specific information about the product’s hardware

components. The part number helps a service technician to determine what components and parts are needed.

4 Model description This is the number you use to locate documents, drivers, and support for your

computer.

5 Warranty period This number describes the duration (in years) of the warranty period for this

computer.

Maintenance and Service Guide 3–1

Page 19

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Page 20

Illustrated parts catalog

Item Description Spare Part Number

(1) Display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo)

12.1-inch, WXGA BrightView display assembly with webcam 492154-001

Display internal components

12.1-inch, WXGA BrightView display panel 492153-001

Display bezel 492156-001

Display inverter 493193-001

Display hinges 493192-001

Display hinge covers 495018-001

Display cables (includes display, microphone, webcam, and antenna cables) 492158-001

Display nameplate 493964-001

Display enclosure 492155-001

Display Miscellaneous Kit (includes rubber feet, screw covers, and hinge cover) 492157-001

(2) Keyboards (include keyboard cable)

For use in South Korea 493960-AD1

For use in Taiwan 493960-AB1

For use in Thailand 493960-281

For use in the United States 493960-001

(3) Speaker assembly 493273-001

(4) Top cover (includes TouchPad and cable, LED board and cable, and switch cover) 493962-001

(5) Modem module cable with RJ-11 jack (included in the Cable Kit, spare part number

493275-001. See “Cable Kit” on page 3-6 for more Cable Kit information.)

(6) Modem module

The modem module spare part kit does not include a modem module cable. The

✎

modem module cable is included in the Cable Kit, spare part number 493275-001. See “Cable Kit” on page 3-6 for more Cable Kit information.

(7) Audio board 493272-001

(8) System board (includes replacement thermal material) 492152-001

Plastics Kit (see “Plastics Kit” on page 3-7 for more Plastics Kit spare part information) 493274-001

(9a) ExpressCard slot bezel

(9b) WLAN module compartment cover

(9c) Hard drive cover

(10) Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The

✎

Bluetooth module cable is included in the Cable Kit, spare part number 493275-001. See “Cable Kit” on page 3-6 for more Cable Kit information.

(11) RTC battery 449137-001

461749-001

398393-002

(12) Fan 493269-001

Maintenance and Service Guide 3–3

(Continued)

Page 21

Illustrated parts catalog

Item Description Spare Part Number

(13) Processors (include replacement thermal material)

Intel Core 2 Duo processors (6-MB L2 cache, 1066-MHz FSB):

■ T9600 2.8-GHz processor 486257-001

■ T9400 2.53-GHz processor 486256-001

■ P9500 2.53-GHz processor 496458-001

Intel Core 2 Duo processors (3-MB L2 cache, 1066-MHz FSB):

■ P8600 2.4-GHz processor 486255-001

■ P8400 2.26-GHz processor 486254-001

■ P7350 2.0-GHz processor 496459-001

Intel Celeron-M processors (1-MB L2 cache, 667-MHz FSB):

■ 585 2.16-GHz processor 490337-001

■ 575 2.0-GHz processor 490336-001

(14) Thermal module (includes heat sink and thermal material) 493270-001

(15) Battery, 4-cell, 37-Wh 493202-001

(16) Base enclosure (includes rubber feet) 493271-001

(17) Optical drives (include optical drive bezel and bracket)

■ DVD/CD-RW Combo Drive 493200-001

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive 495017-001

■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 493961-001

■ Blu-ray ROM DVD±RW SuperMulti DL Drive 497536-001

Rubber Kit (not illustrated, contains 5 computer feet) 493276-001

(Continued)

3–4 Maintenance and Service Guide

Page 22

Illustrated parts catalog

Item Description Spare Part Number

(18) WLAN modules

Intel 802.11a/b/g/n WLAN modules:

■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Broadcom 802.11a/b/g WLAN modules:

487330-002

459263-002

Intel 802.11a/b/g WLAN modules:

■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States

Maintenance and Service Guide 3–5

480985-001

(Continued)

Page 23

Illustrated parts catalog

Item Description Spare Part Number

(19) Memory modules

■ 2048-MB 493195-001

■ 1024-MB 493194-001

(20) Hard drives (include hard drive bracket)

■ 320-GB, 5400-rpm 493199-001

■ 250-GB, 5400-rpm 493198-001

■ 160-GB, 5400-rpm 493197-001

■ 120-GB, 5400-rpm 493196-001

Cable Kit (not illustrated) 493275-001

Cable Kit

Item Description Spare part number

Cable Kit: 493275-001

Bluetooth module cable

Modem module cable (includes RJ-11 jack)

3–6 Maintenance and Service Guide

Page 24

Plastics Kit

Item Description Spare part number

Illustrated parts catalog

Plastics Kit: 493274-001

Hard drive cover (includes one captive screw, secured by a C-clip)

Wireless module compartment cover (includes one captive screw, secured by a C-clip)

ExpressCard slot bezel

SD Memory Card slot bezel

Base enclosure screw covers (4 covers, 2 sizes)

Maintenance and Service Guide 3–7

Page 25

Illustrated parts catalog

Mass storage devices

Item Description Spare part number

Optical drives (include bezel)

DVD/CD-RW Combo Drive 493200-001

DVD±RW and CD-RW Supermulti Double-Layer Drive 495017-001

DVD±RW and CD-RW Supermulti Double-Layer Drive with LightScribe 493961-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 497536-001

Hard drives (include bracket)

320-GB, 5400-rpm 493199-001

250-GB, 5400-rpm 493198-001

160-GB, 5400-rpm 493197-001

120-GB, 5400-rpm 493196-001

3–8 Maintenance and Service Guide

Page 26

Miscellaneous parts

Description Spare part number

65-W AC adapter 463958-001

Power cords:

For use in North America 490371-001

For use in the United Kingdom and Singapore 490371-031

For use in the People’s Republic of China 490371-AA1

For use in Brazil 490371-201

For use in Australia 490371-011

For use in India 490371-D61

For use in Korea 490371-AD1

For use in Taiwan 490371-AB1

Illustrated parts catalog

Screw Kit

■ Torx T8M2.5 x 6.0 screws (14)

■ Phillips PM2.0 x 4.0 screws (5)

■ Phillips PM2.5 x 5.0 screws (7)

■ Phillips PM2.0 x 3.0 screws (3)

■ Phillips PM2.5 x 2.5 screws (4)

■ Phillips PM2.0 x 2.0 screws (3)

493277-001

Maintenance and Service Guide 3–9

Page 27

Illustrated parts catalog

Sequential part number listing

Spare part number Description

398393-002 Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

✎

module cable is included in the Cable Kit, spare part number 493275-001.

449137-001 RTC battery

459263-002 Broadcom 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,

Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

461749-001 Modem module

The modem module spare part kit does not include a modem module cable. The modem

✎

module cable is included in the Cable Kit, spare part number 493275-001.

463958-001 65-W AC adapter

480985-001 Intel 802.11a/b/g WLAN modules for use in Canada, the Cayman Islands, Guam, Puerto Rico, the

U.S. Virgin Islands, and the United States

486254-001 Intel Core 2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P8400 2.26-GHz (includes

replacement thermal material)

486255-001 Intel Core 2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P8600 2.4-GHz (includes replacement

thermal material)

486256-001 Intel Core 2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9400 2.53-GHz (includes

replacement thermal material)

486257-001 Intel Core 2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9600 2.8-GHz (includes replacement

thermal material)

(Continued)

3–10 Maintenance and Service Guide

Page 28

Illustrated parts catalog

Spare part number Description

487330-002 Intel 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua

and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

490336-001 Intel Celeron-M processor (1-MB L2 cache, 667-MHz FSB), 575 2.0-GHz (includes replacement

thermal material)

490337-001 Intel Celeron-M processor (1-MB L2 cache, 667-MHz FSB), 585 2.16-GHz (includes replacement

thermal material)

490371-001 Power cord for use in North America

490371-011 Power cord for use in Australia

490371-031 Power cord for use in the United Kingdom and Singapore

490371-201 Power cord for use in Brazil

490371-AA1 Power cord for use in the People’s Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in Korea

490371-D61 Power cord for use in India

492152-001 System board (includes replacement thermal material)

492153-001 12.1-inch, WXGA BrightView display panel

492154-001 12.1-inch, WXGA BrightView display assembly with webcam

492155-001 Display enclosure

492156-001 Display bezel

492157-001 Display Miscellaneous Kit (includes rubber feet, screw covers, and hinge cover)

492158-001 Display cables (includes display, microphone, and antenna cables)

492159-001 Webcam

493192-001 Display hinges

493193-001 Display inverter

493194-001 Memory module, 1024-MB

493195-001 Memory module, 2048-MB

Maintenance and Service Guide 3–11

(Continued)

Page 29

Illustrated parts catalog

Spare part number Description

493196-001 Hard drive, 120-GB, 5400-rpm

493197-001 Hard drive, 160-GB, 5400-rpm

493198-001 Hard drive, 250-GB, 5400-rpm

493199-001 Hard drive, 320-GB, 5400-rpm

493200-001 DVD/CD-RW Combo Drive (includes drive bezel and bracket)

493202-001 Battery, 4-cell, 37-Wh

493269-001 Fan

493270-001 Thermal module (includes heat sink and thermal material)

493271-001 Base enclosure (includes rubber feet)

493272-001 Audio board

493273-001 Speaker assembly

493274-001 Plastics Kit (see “Plastics Kit” on page 3-7 for more Plastics Kit spare part information)

493275-001 Cable Kit (see “Cable Kit” on page 3-6 for more Cable Kit information)

493276-001 Rubber Kit (contains 5 computer feet)

493277-001 Screw Kit

493960-001 Keyboard for use in the United States

493960-281 Keyboard for use in Thailand

493960-AB1 Keyboard for use in Taiwan

493960-AD1 Keyboard for use in South Korea

493961-001 DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe (includes drive bezel and

bracket)

493962-001 Top cover (includes TouchPad and cable, LED board and cable, and switch cover)

493964-001 Display nameplate

495017-001 DVD±RW and CD-RW SuperMulti Double-Layer Drive

495018-001 Display hinge covers

496458-001 Intel Core 2 Duo processor (6-MB L2 cache, 1066-MHz FSB), T9500 2.53-GHz (includes

replacement thermal material)

496459-001 Intel Core 2 Duo processor (3-MB L2 cache, 1066-MHz FSB), P7350 2.0-GHz (includes replacement

thermal material)

497536-001 Blu-ray ROM DVD±RW SuperMulti DL Drive

3–12 Maintenance and Service Guide

Page 30

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■ Flat-bladed screwdriver

■ Magnetic screwdriver

■ Phillips P0 and P1 screwdrivers

■ Torx T8 screwdriver

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)

✎

away from the work area to prevent damage.

Plastic parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly

process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide 4–1

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Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a

drive, or loss of information, observe these precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in

Hibernation, turn the computer on, and then shut it down through the operating system.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the

connector.

■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical

drive tray is closed.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label

the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and may work perfectly throughout a normal cycle. Or the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these

precautions:

■ Keep components in their electrostatic-safe containers until you area ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ If you remove a component, place it in an electrostatic-safe container.

4–2 Maintenance and Service Guide

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Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

■ Place items on a grounded surface before removing items from their containers.

■ Always be properly grounded when touching a component or assembly.

■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment

used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

■ Cover the workstation with approved static-shielding material.

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and

equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn off power and input signals before inserting or removing connectors or test equipment.

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Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a

minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at

standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

■ Antistatic tape

■ Antistatic smocks, aprons, and sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Nonconductive foam

■ Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

■ Nonconductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

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Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password:

These steps also clear CMOS.

✎

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the real-time clock (RTC) battery (see “RTC battery” on page 4-34).

6. Wait approximately 5 minutes.

7. Replace the RTC battery and reassemble the computer.

8. Connect AC power to the computer. Do not reinsert any batteries at this time.

9. Turn on the computer.

All passwords and all CMOS settings have been cleared.

Removal and replacement procedures

Maintenance and Service Guide 4–5

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Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 71 screws, in 14 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Component Description

1 Product name This is the product name affixed to the front of your computer.

2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

3 Part number/ product number (p/n) This number provides specific information about the product’s hardware

4 Model description This is the number you use to locate documents, drivers, and support for

5 Warranty period This number describes the duration (in years) of the warranty period for this

4–6 Maintenance and Service Guide

components. The part number helps a service technician to determine what components and parts are needed.

your computer.

computer.

Page 36

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 493274-001. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below.

Battery

Removal and replacement procedures

Description Spare part number

4-cell, 2.55-Ah (37-Wh) Li-ion battery 493202-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch 1 to release the battery.

3. Remove the battery 2 from the computer.

Install the battery by inserting it into the battery bay until you hear a click.

Maintenance and Service Guide 4–7

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Removal and replacement procedures

Hard drive

All hard drive spare part kits include a hard drive bracket.

✎

Description Spare part number

320-GB, 5400-rpm hard drive 493199-001

250-GB, 5400-rpm hard drive 493198-001

160-GB, 5400-rpm hard drive 493197-001

120-GB, 5400-rpm hard drive 493196-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the four Phillips PM2.0×5.0 captive screws 1 that secure the hard drive cover to the computer.

3. Remove the cover 2. The hard drive cover is included in the Plastics Kit, spare part number 493274-001.

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Removal and replacement procedures

4. Loosen the Phillips PM2.5×10.0 captive screw 1 that secures the hard drive to the computer.

5. Grasp the Mylar tab 2 on the hard drive and slide the hard drive 3 away from the hard drive connector.

6. Remove the hard drive 4 from the hard drive bay.

7. If it is necessary to replace the hard drive bracket

a. Remove the two Phillips PM3.0×3.0 hard drive bracket screws 1 from each side of the hard drive.

b. Lift the bracket 2 straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

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Removal and replacement procedures

Memory module

Description Spare part number

2048-MB (PC2-5300, 667-MHz, DDR2) 493195-001

1024-MB (PC2-5300, 667-MHz, DDR2) 493194-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the memory module:

1. Position the computer with the front toward you.

2. Loosen the four Phillips PM2.0×5.0 captive screws 1 that secure the hard drive cover to the computer.

3. Remove the cover 2. The hard drive cover is included in the Plastics Kit, spare part number 493274-001.

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Removal and replacement procedures

The top memory module slot is for extension memory and the bottom slot is for primary memory.

✎

4. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises away from the computer.)

5. Remove the memory module 2 by pulling the module away from the slot at an angle.

Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot.

✎

Reverse this procedure to install a memory module.

Maintenance and Service Guide 4–11

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Removal and replacement procedures

WLAN module

CAUTION: The WLAN module and the WWAN module are not interchangeable.

Description Spare part number

Intel 802.11a/b/g/n WLAN modules:

■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tun i s ia, Tu r key, Tu r kme n i sta n , Tu val u , U gan d a, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

487330-002

(Continued)

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Removal and replacement procedures

Description Spare part number

Broadcom 802.11a/b/g WLAN modules:

■ For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissa, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia and Montenegro, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenada, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tun i s ia, Tu r key, Tu r kme n i sta n , Tu val u , U gan d a, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Intel 802.11a/b/g WLAN modules:

459263-002

■ For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States.

480985-001

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Maintenance and Service Guide 4–13

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Removal and replacement procedures

Remove the WLAN module:

1. Position the computer with the front toward you.

2. Loosen the Phillips PM2.0×5.0 captive screw 1 that secures the WLAN module compartment cover to the computer. The screw is identified by the wireless icon.

3. Lift the right side of the cover 2, and remove the cover.

4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna

✎

cable is connected to the WLAN module “Aux” terminal.

5. Remove the two Phillips PM2.5×4.0 screws 2 that secure the WLAN module to the computer. (The edge of the module opposite the slot rises away from the computer.)

6. Remove the WLAN module 3 by pulling the module away from the slot at an angle.

WLAN modules are designed with a notch 4 to prevent incorrect insertion.

✎

Reverse this procedure to install the WLAN module.

4–14 Maintenance and Service Guide

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Optical drive

All optical drive spare part kits include an optical drive bezel.

✎

Description Spare part number

DVD/CD-RW Combo Drive 493200-001

DVD±RW and CD-RW SuperMulti Double-Layer Drive 495017-001

DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe 493961-001

Blu-ray ROM DVD±RW SuperMulti DL Drive 497536-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

Remove the optical drive:

Removal and replacement procedures

1. Position the computer with the front side toward you.

2. Remove the Torx T8M2.0×6.0 screw 1 that secures the optical drive to the computer.

3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the right to release the optical drive from the computer.

4. Remove the optical drive 3 from the computer.

Maintenance and Service Guide 4–15

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Removal and replacement procedures

5. If it is necessary to replace the optical drive bracket, follow these steps:

a. Position the optical drive with the rear toward you.

b. Remove the two Phillips PM1.5×3.0 screws 1 that secure the optical drive bracket to the optical drive.

c. Remove the optical drive bracket 2.

Reverse this procedure to reassemble and install an optical drive.

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Keyboard

For use in: Spare part number

For use in South Korea 493960-AD1

For use in Taiwan 493960-AB1

For use in Thailand 493960-281

For use in the United States 493960-001

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

Removal and replacement procedures

and then shut it down through the operating system.

unplugging the AC adapter from the computer.

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10))

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

Remove the keyboard:

1. Turn the computer upside down, with the front toward you.

2. Remove the three Torx T8M2.0×6.0 screws that secure the keyboard to the computer.

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Removal and replacement procedures

3. Turn the computer display-side up, and open the computer.

4. Lift the rear edge of the keyboard 1 and rotate the keyboard toward you 2 until it rests upside down on the top cover.

5. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and disconnect the keyboard cable 2 from the system board.

6. Remove the keyboard.

Reverse this procedure to install the keyboard.

4–18 Maintenance and Service Guide

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Top cover

Description Spare part number

Top cover (includes caps lock light, capacitive board, TouchPad, and TouchPad cable) 493962-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

Removal and replacement procedures

and then shut it down through the operating system.

unplugging the AC adapter from the computer.

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

Remove the top cover:

1. Close the computer and turn it upside down, with the front toward you.

2. Remove the following:

Remove four rubber screw covers on the front of the computer. Note that three of the screw covers are the same 1 and one screw cover 2 is different. The rubber screw covers are included in the Plastics Kit, spare part number 493274-001.

Maintenance and Service Guide 4–19

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Removal and replacement procedures

3. Remove ten Torx T8M2.0×6.0 slotted screws.

4. Remove the three Phillips PM2.0×2.0BH screws in the battery bay.

5. Remove the three Phillips PM2.0×3.0 screws in the optical drive bay.

4–20 Maintenance and Service Guide

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Removal and replacement procedures

6. Turn the computer right-side up, with the front toward you.

7. Open the LED board cable ZIF connector 1, and then disconnect the cable.

8. Open the TouchPad cable ZIF connector 2, and then disconnect the cable.

9. Remove the two Torx T8M2.0×6.0 screws 3 that attach the top cover to the base enclosure.

10. Lift the rear edge and sides of the top cover 1 to release it. Move the top cover backward 2 and place it on the

base enclosure.

Reverse this procedure to install the top cover.

Maintenance and Service Guide 4–21

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Removal and replacement procedures

Speaker assembly

Description Spare part number

Speaker assembly 493273-001

Before removing the speaker assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

Remove the speaker assembly:

1. Disconnect the speaker assembly cable 1 from the system board.

2. Remove the Phillips PM3.0×4.0 screw 2 that attaches the left speaker to the base enclosure.

3. Remove the speaker cables from the clips on the system board, and then remove the speaker assembly 3 from the base enclosure.

Reverse this procedure to install the speaker assembly.

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Display assembly

Description Spare part number

12.1-inch, WXGA display assembly with webcam 492154-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

Removal and replacement procedures

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

g. Speaker assembly (see “Speaker assembly” on page 4-22)

Remove the display assembly:

1. Open the computer as far as possible.

2. Disconnect the display panel cable 1 from the system board.

3. Remove the WLAN antenna cable 2 from the opening in the base enclosure.

4. Disconnect the microphone cable 3 from the system board. Remove any tape that may be used to secure the cable to the system board.

Maintenance and Service Guide 4–23

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Removal and replacement procedures

5. Remove the four Torx T8M2.0×6.0 screws 1 that secure the display assembly to the computer. Be sure to hold the display before removing the last screw to prevent damage to the display.

6. Lift the display assembly 2 straight up and remove it.

Perform the following steps in sequence to remove or replace the display bezel or the display assembly internal components.

7. To remove the display bezel:

a. Remove the two rubber screw covers 1 at the bottom of the display assembly and peel back the two rubber

bumper strips 2 at the top of the display assembly.

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Removal and replacement procedures

b. Remove the two PM2.0×5.0 screws 1 and two PM3.0×6.0 2 screws that secure the display bezel to the

display enclosure.

c. Lift the inside edge of the left and right sides 1 to disengage it from the clips, and then the top and bottom

sides 2 of the display bezel until the bezel disengages from the display enclosure.

d. Remove the display bezel 3. The display bezel is available using spare part number 492156-001.

Reverse this procedure to install the display bezel. Be careful to route the cables through the side openings in the hinge covers and avoid pinching the cables between the bezel and display enclosure.

Maintenance and Service Guide 4–25

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Removal and replacement procedures

8. To remove the webcam module:

a. Disconnect the webcam cable 1 from the computer.

b. Remove the webcam module 2 from the display enclosure. (The webcam is secured with

double-sided tape.)

9. To remove the display inverter:

a. Use a flat bladed screwdriver to release the inverter 1, which is secured with double-sided tape.

b. Disconnect the backlight cable 2 and the display panel cable 3 from the display inverter. The display

inverter is available using spare part number 493193-001.

4–26 Maintenance and Service Guide

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Removal and replacement procedures

10. To remove the display panel:

a. Remove the six Phillips PM2.0×5.0 screws 1 that secure the display panel to the display enclosure.

b. Remove the display panel 2 from the display enclosure.

c. Remove the four Phillips PM1.5×3.0 screws 1 that secure the hinges to the display panel.

d. Remove the display hinges 2 from the display panel. The display hinges are available using spare part

number 493192-001.

Maintenance and Service Guide 4–27

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Removal and replacement procedures

11. To remove the microphone cable or WLAN transceivers and cable:

The microphone, WLAN antenna cable, and the LCD module cable are included in the Cable Kit, spare

✎

part number 493275-001.

a. Remove the two Phillips PM2.0×6.0 screws 1 and display hinge covers 2.

b. Remove the two microphone receivers 1 from the display enclosure, and then release the microphone

cable 2 from the clips in the display enclosure.

Reverse this procedure to install the microphone.

c. Remove the adhesive tape from the WLAN transceiver 1, and then release the WLAN cables 2 from the

clips in the display enclosure.

Reverse this procedure to install the WLAN transceivers and cable.

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Audio board

Description Spare part number

Audio board 493272-001

Before removing the audio board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

Removal and replacement procedures

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

Remove the audio board and cable:

1. Open the audio board cable ZIF connector 1, and then remove the cable from the system board.

2. Remove the two Phillips PM2.0×3.0 screws 2 that secure the audio board to the system board.

3. Lift and move the audio board backward 3 so that the external audio connectors slide out of the openings in the base enclosure.

Reverse this procedure to install the audio board.

Maintenance and Service Guide 4–29

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Removal and replacement procedures

Fan

Description Spare part number

Fan 493269-001

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

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Removal and replacement procedures

Remove the fan:

1. Disconnect the fan cable 1 from the system board.

2. Loosen the captive Phillips PM2.0×7.0 screw 2 that secures the fan to the base enclosure, and then remove the fan 3 from the heat sink.

Reverse this procedure to install the fan.

To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.

✎

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Maintenance and Service Guide 4–31

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Removal and replacement procedures

System board

Description Spare part number

System board (includes replacement thermal material) 492152-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory modules (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

g. Audio board (see “Audio board” on page 4-29)

h. Fan (see “Fan” on page 4-30)

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

■ RTC battery (see “RTC battery” on page 4-34)

■ Modem module (see “Modem module” on page 4-35)

■ Bluetooth module (see “Bluetooth module” on page 4-36)

■ Heat sink (see “Heat sink” on page 4-37)

■ Processor (see “Processor” on page 4-39)

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Removal and replacement procedures

Remove the system board:

1. Remove the Torx T8M2.0×6.0 screw that secures the system board to the base enclosure. The screw is located beside the optical drive connector.

2. Flex the left side of the base enclosure until the USB jack, RJ-45 jack, and RJ-11 jack 1 clear the openings in the base enclosure.

3. Use the optical drive connector 2 to lift the left side of the system board 3 until it rests at an angle.

4. Remove the system board from the base enclosure by pulling it away at an angle 4.

Reverse this procedure to install the system board.

Maintenance and Service Guide 4–33

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Removal and replacement procedures

RTC battery

Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS

✎

settings to be cleared.

Description Spare part number

RTC battery 449137-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

g. Audio board (see “Audio board” on page 4-29)

h. Fan (see “Fan” on page 4-30)

i. System board (see “System board” on page 4-32)

Remove the RTC battery:

1. Turn the system board upside down with the front toward you.

2. Remove the RTC battery from the socket.

Reverse this procedure to install the RTC battery.

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Modem module

Description Spare part number

Modem module

The modem module spare part kit does not include a modem module cable. The

✎

modem module cable is included in the Cable Kit, spare part number 493275-001. See“Cable Kit” on page 3-6 for more Cable Kit information.

Before removing the modem module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

Removal and replacement procedures

461749-001

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

g. Audio board (see “Audio board” on page 4-29)

h. Fan (see “Fan” on page 4-30)

i. System board (see “System board” on page 4-32)

j. Heat sink (see “Heat sink” on page 4-37)

Remove the modem module:

1. Turn the system board upside down with the rear edge toward you.

2. Remove the two Phillips PM2.0×3.0 screws 1 that secure the modem module to the system board.

3. Disconnect the modem module 2 from the system board by lifting it straight up.

4. Remove the modem module, cable, adhesive tape, and RJ-ll port.

Reverse this procedure to install the modem module and modem module cable.

Maintenance and Service Guide 4–35

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Removal and replacement procedures

Bluetooth module

Description Spare part number

Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable.

✎

The Bluetooth module cable is included in the Cable Kit, spare part number 493275-001. See “Cable Kit” on page 3-6 for more Cable Kit information.

398393-002

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

g. Audio board (see “Audio board” on page 4-29)

h. Fan (see “Fan” on page 4-30)

i. System board (see “System board” on page 4-32)

Remove the Bluetooth module:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the Bluetooth module cable 1 from the system board.

3. Remove the two Phillips PM1.5×3.0 screws 2 that secure the Bluetooth module to the system board.

4. Remove the module 3.

Reverse this procedure to install the Bluetooth module.

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Heat sink

Description Spare part number

Thermal module (includes heat sink and thermal material) 493270-001

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

Removal and replacement procedures

and then shut it down through the operating system.

unplugging the AC adapter from the computer.

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-10)

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

g. Audio board (see “Audio board” on page 4-29)

h. Fan (see “Fan” on page 4-30)

i. System board (see “System board” on page 4-32)

Remove the heat sink:

1. Loosen the four Phillips PM2.0×10.0 captive screws 1 that secure the heat sink to the system board.

2. Remove the heat sink 2 by lifting it straight up.

Maintenance and Service Guide 4–37

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Removal and replacement procedures

The thermal material must be thoroughly cleaned from the surfaces of the heat sink 1 and 2, the processor 3,

✎

and graphics subsystem component 4 on the system board each time the heat sink is removed. Thermal material is included with all system board, heat sink, and processor spare part kits.

Reverse this procedure to install the heat sink.

4–38 Maintenance and Service Guide

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Processor

All processor spare part kits include replacement thermal material.

✎

Description Spare part number

Intel Core 2 Duo processors (6-MB L2 cache, 1066-MHz FSB):

■ T9600 2.8-GHz processor 486257-001

■ T9400 2.53-GHz processor 486256-001

■ P9500 2.53-GHz processor 496458-001

Intel Core 2 Duo processors (3-MB L2 cache, 1066-MHz FSB):

■ P8600 2.4-GHz processor 486255-001

■ P8400 2.26-GHz processor 486254-001

■ P7350 2.0-GHz processor 469459-001

Intel Celeron-M processors (1-MB L2 cache, 667-MHz FSB):

■ 585 2.16-GHz processor 490337-001

■ 575 2.0-GHz processor 490336-001

Removal and replacement procedures

Before removing the processor, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-7).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-8)

b. Memory module (see “Memory module” on page 4-11))

c. WLAN module (see “WLAN module” on page 4-12)

d. Optical drive (see “Optical drive” on page 4-15)

e. Keyboard (see “Keyboard” on page 4-17)

f. Top cover (see “Top cover” on page 4-19)

g. Audio board (see “Audio board” on page 4-29)

h. Fan (see “Fan” on page 4-30)

i. System board (see “System board” on page 4-32)

j. Heat sink (see “Heat sink” on page 4-37)

Maintenance and Service Guide 4–39

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Removal and replacement procedures

Remove the processor:

1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.

2. Lift the processor 2 straight up and remove it.

When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4

✎

embossed on the processor slot.

Reverse this procedure to install the processor.

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The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

Starting the Setup Utility

To start the Setup Utility:

» Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup

Menu” message is displayed in the lower-left corner of the screen, press

– or –

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

2. When the Startup Menu is displayed, press

Setup Utility

f10.

esc.

f10.

Changing the language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press displayed, press

2. Use the arrow keys to select System Configuration > Language, and then press

3. Use the arrow keys to select a language, and then press

4. When a confirmation prompt with your language selected is displayed, press

5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press

Your change goes into effect immediately.

f10.

enter.

f10.

esc. When the Startup Menu is

enter.

Maintenance and Service Guide 5–1

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Setup Utility

Navigating and selecting in the Setup Utility

Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

■ To choose a menu or a menu item, use the arrow keys.

■ To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or

f5 or f6.

■ To select an item, press enter.

■ To close a text box or return to the menu display, press esc.

■ To display additional navigation and selection information while the Setup Utility is open, press f1.

Displaying system information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

f10.

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key from Startup Menu” message is displayed in the lower-left corner of the screen, press displayed, press

2. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, and then press

f10.

enter.

Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press displayed, press

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press

3. When the Setup Confirmation is displayed, press

4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, and then press

f10.

enter.

esc. When the Startup Menu is

f10.

esc. When the Startup Menu is

enter.

The Setup Utility default settings go into effect when the computer restarts.

Your password, security, and language settings are not changed when you restore the factory default settings.

✎

5–2 Maintenance and Service Guide

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Exiting the Setup Utility

You can exit the Setup Utility with or without saving changes.

■ To exit the Setup Utility and save your changes from the current session:

Setup Utility

If the Setup Utility menus are not visible, press select Exit > Exit Saving Changes, and then press

■ To exit the Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press select Exit > Exit Discarding Changes, and then press

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.

✎

Main menu

Select To do this

System information ■ View and change the system time and date.

esc to return to the menu display. Then use the arrow keys to

enter.

esc to return to the menu display. Then use the arrow keys to

enter.

■ View identification information about the computer.

■ View specification information about the processor, memory size, system

BIOS, and keyboard controller version (select models only).

Security menu

Select To do this

BIOS administrator password Enter, change, or delete a BIOS administrator password.

Power-On Password Enter, change, or delete a power-on password.

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Setup Utility

System Configuration menu

Select To do this

Language Support Change the Setup Utility language.

Button Sound (select models only) Enable/disable the capacitive button tapping sound.

Virtualization Technology Enable/disable the processor Virtualization Technology.

Processor C4 State (select models only) Enable/disable the processor C4 sleep state.

LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when the

computer is in DC mode.

Card Reader/1394 Power Saving (select models only)

Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will

Boot Options Set the following boot options:

Diagnostics menu

Select To do this

Hard Disk Self Test Run a comprehensive self-test on the hard drive.

Enable/disable Card Reader/1394 Power Saving. When enabled, saves power when the computer is in DC mode.

always be on.

■ f9 and f10 Delay (sec.)—Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

■ CD-ROM boot—Enable/disable boot from CD-ROM.

■ Floppy boot—Enable/disable boot from diskette.

■ Internal Network Adapter boot—Enable/disable boot from Internal Network

Adapter.

■ Boot Order—Set the boot order for:

❐ USB Floppy ❐ Internal CD/DVD ROM Drive ❐ Hard drive ❐ USB Diskette on Key ❐ USB Hard drive ❐ Network adapter

On models with two hard drives, this menu option is called the

✎

Primary Hard Disk Self Test.

Secondary Hard Disk Self Test (select models only)

Memory Test Run a diagnostic test on the system memory.

5–4 Maintenance and Service Guide

Run a comprehensive self-test on a secondary hard drive.

Page 74

Computer specifications

Metric U.S.

Dimensions

Length 22.6 cm 8.9 in

Width 29.4 cm 11.7 in

Height (front to rear) 2.8 to 3.6 cm 1.10 to 1.42 in

Weight

Equipped with 4-cell battery and optical drive 1.85 kg 4.07 lbs

Input power

Operating voltage 19.0 V dc @ 4.74 A - 65 W

Operating current 4.74 A

Specifications

Temperature

Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft

Shock

Operating 125 g, 2 ms, half-sine

Nonoperating 200 g, 2 ms, half-sine

Random vibration

Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate

Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

✎

range of temperatures.

Maintenance and Service Guide 6–1

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Specifications

12.1-inch, WXGA display specifications

Dimensions

Height 16.9 cm 6.7 in

Width 26.2 cm 10.3 in

Diagonal 30.8 cm 12.1 in

Number of colors Up to 16.8 million

Contrast ratio 250:1 (typical)

Brightness 180 nits (typical)

Pixel resolution

Pitch 0.279 × 0.279 mm

Format 1280 × 800

Configuration RGB vertical stripe

Backlight Edge lit

Character display 80 × 25

Total power consumption 4.0 W

Metric U.S.

Viewing angle +/-40 horizontal, +120/-40° vertical (typical)

Hard drive specifications

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g 101 g

Interface type S ATA SATA S ATA S ATA

Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 3 ms 3 ms 3 ms 3 ms

Average 13 ms 13 ms 13 ms 13 ms

Maximum 24 ms 24 ms 24 ms 24 ms

Logical blocks 625,142,448 488,397,168 312,581,808 234,441,648

Disc rotational speed 5400 rpm 5400 rpm 5400 rpm 5400 rpm

320-GB* 250-GB* 160-GB* 120-GB*

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Contact technical support for details.

✎

6–2 Maintenance and Service Guide

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DVD/CD-RW Combo Drive specifications

Applicable disc Read: Write:

Access time CD DVD

Random < 190 ms < 180 ms

Cache buffer 2 MB

Data transfer rate

16X CD-ROM 2,400 KB/sec

8X DVD 2,400 KB/sec

16X CD-R 2,400 KB/sec

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DV D-5, DVD- 9, DVD -10 , DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Specifications

CD-R and CD-RW

16X CD-RW 2,400 KB/sec

Blu-ray ROM DVD±RW SuperMulti DL Drive specification

Applicable disc Read: Write:

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (Mode 1 and mode

2), CD-ROM XA (Mode 2, form 1 and form 2), Photo CD (Single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT

Access time BD DVD

Random < 230 ms < 180 ms

Cache buffer 4.5 MB

Data transfer rate

2X BD-RAM 9 MB/sec

8X DVD 2,400 KB/sec

DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-RW

16X CD-R 2,400 KB/sec

16X CD-RW 2,400 KB/sec

Maintenance and Service Guide 6–3

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Specifications

DVD±RW and CD-RW SuperMulti Double-Layer Drive and DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe specifications

Applicable disc Read: Write:

Access time CD DVD

Random < 130 ms < 150 ms

Cache buffer 2 MB

Data transfer rate

5X DVD-RAM 6,750 KB/sec

8X DVD±RW 10,800 KB/sec

8X DVD±R 10,800 KB/sec

16X CD-R 3,600 KB/sec

16X CD-RW (High Speed) 1,500 KB/sec

System DMA specifications

Hardware DMA System function

DMA0 Not applicable

CD-ROM, CD-R, CD-RW, High Speed CD-RW, Ultra & Ultra+ Speed CD-RW, DVD, DVD±R/RW, DVD±R, DVD-RAM

DVD-RAM (Ver.2), DVD±R, DVD±RW, DVD±Dual, CD-R, and CD-RW

DMA1* Not applicable

DMA2* Not applicable

DMA3 Not applicable

DMA4 Direct memory access controller

DMA5* Not applicable

DMA6 Not assigned

DMA7 Not assigned

*PC Card controller can use DMA 1, 2, or 5.

6–4 Maintenance and Service Guide

Page 78

System interrupt specifications

Hardware IRQ System function

IRQ0 System timer

IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard

IRQ8 System CMOS/real-time clock

IRQ12 Synaptics PS/2 TouchPad

IRQ13 Numeric data processor

IRQ16 Intel ICH9 Family USB universal Host Controller 2937

IRQ17 High Definition Audio Controller

IRQ18 Intel ICH9 Family USB universal Host Controller 2939

IRQ19 Intel ICH9 Family USB2 Enhanced Controller 293C

IRQ20 Intel ICH9 Family USB2 Enhanced Controller 293A

Specifications

Mobile Intel 4 Series Express Chipset Family

Intel ICH9 Family USB universal Host Controller 2938 Marvel Yukon 88E8072 PCIE-Gigabit Ethernet Controller

Intel ICH9 Family USB universal Host Controller 2936

Intel ICH9 Family USB universal Host Controller 2934

IRQ21 Intel ICH9M-E/M SATA AHCI Controller

IRQ22 Intel ICH9 Family USB universal Host Controller 2935

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port

✎

may assert IRQ3 or IRQ4.

For operating systems after Windows 2000, APIC (Advanced programming interrupt controller) is used.

✎

Maintenance and Service Guide 6–5

Page 79

Specifications

System I/O address specifications

I/O address (hex) System function (shipping configuration)

000 - 01F DMA controller

020 - 021 Program interrupt controller

024 - 025 Program interrupt Controller

028 - 029 Program interrupt Controller

02C - 03D Program interrupt Controller

02E - 02F Motherboard Resource

030 - 031 Program interrupt Controller

034 - 035 Program interrupt Controller

038 - 039 Program interrupt Controller

03C- 03D Program interrupt Controller

040 - 043 System Timer

04E-04F Motherboard Resource

050-053 System Timer

060 Standard 101-/102-Key or Microsoft. Natural Keyboard

061 Motherboard Resource

062 Microsoft ACPI-Compliant Embedded Controller

063 Motherboard Resource

064 Standard 101-/102-Key or Microsoft. Natural Keyboard

065 Motherboard resources

066 Microsoft ACPI-Compliant Embedded Controller

067 Motherboard resources

070 Motherboard resources

070-077 System CMOS/real time clock

080 Motherboard resources

081-091 Direct memory access controller

092 Motherboard resources

093-09F Direct memory access controller

0A0-0A1 Program interrupt Controller

0A4-0A5 Program interrupt Controller

0A8-0A9 Program interrupt Controller

0AC-0AD Program interrupt Controller

0B0-0B1 Program interrupt Controller

0B2-0B3 Motherboard resources

0B4- 0B5 Program interrupt Controller

0B8-0B9 Program interrupt Controller

0BC- 0BD Program interrupt Controller

6–6 Maintenance and Service Guide

(Continued)

Page 80

I/O address (hex) System function (shipping configuration)

0C0- 0DF Direct memory access controller

0F0- 0F0 Numeric data processor

0200-027F Motherboard resource

3B0-3BB Mobile Intel 4 series Express Chipset Family

3C0-3DF Mobile Intel 4 series Express Chipset Family

400-47F Motherboard resource

4D0-4D1 Programmable interrupt controller

500-57F Motherboard resources

1000-1003 Motherboard resources

1010-101F Motherboard resources

2000-20FF Marvell Yukon 88E8072 PCI-E Gigabit Ethernet Controller

2000-2FFF ICH9 Family PCI Express Root Port6-294A

3000-4FFF ICH9 Family PCI Express Root Port5-2948

5000-6FFF ICH9 Family PCI Express Root Port3-2944

7000-701F ICH9M-E/M SATA AHCI Controller

Specifications

7020-703F ICH9 Family USB universal Host Controller-2936

7040-705F ICH9 Family USB universal Host Controller-2935

7060-707F ICH9 Family USB universal Host Controller-2934

7080-709F ICH9 Family USB universal Host Controller-2939

70A0-70BF ICH9 Family USB universal Host Controller-2938

70C0-70DF ICH9 Family USB universal Host Controller-2937

70E0-70E7 ICH9M-E/M SATA AHCI Controller

70E8-70EF ICH9M-E/M SATA AHCI Controller

70F0-70F7 Mobile Intel 4 series Express Chipset Family

70F8-70FB ICH9M-E/M SATA AHCI Controller

70FC-70FF ICH9M-E/M SATA AHCI Controller

EF80-EF9F Motherboard resources

FE00-FE0F Motherboard resources

FE80-EF8F Motherboard resources

FFFF Motherboard resources

Maintenance and Service Guide 6–7

Page 81

Specifications

System memory map specifications

Size Memory address System function

640 KB 00000000-0009FFFF Base memory

128 KB 000A0000-000BFFFF Video memory

64 KB 000C0000-000CFFFF Video BIOS

64 KB 000E8000-000FFFFF System BIOS

00100000- XFFFFFFF Extended memory (based on memory

(X+1)0000000-FEDFFFFF PCI bus

FED00000-FED003FF High precision event timer

FEE01000-FFFFFFFF PCI bus

installed)

6–8 Maintenance and Service Guide

Page 82

This section provides specification and reference information for the screws used in the computer. Some screws listed in this section are available in the Screw Kit, spare part number 493277-001.

Phillips PM1.5×3.0 screw

Color Quantity Length Thread Head diameter

Silver 8 3.0 mm 1.5 mm 3.0 mm

Screw listing

Where used: 2 screws that secure the optical drive bracket to the optical drive

Maintenance and Service Guide 7–1

Page 83

Screw listing

Where used: 4 screws that secure the display hinges to the display panel

Where used: 2 screws that secure the Bluetooth module to the system board

7–2 Maintenance and Service Guide

Page 84

Phillips PM2.0×3.0 screw

Color Quantity Length Thread Head diameter

Silver 2 3.0 mm 2.0 mm 3.0 mm

Screw listing

Where used: 2 screws that secure the audio board to the base enclosure

Maintenance and Service Guide 7–3

Page 85

Screw listing

Phillips PM2.0×4.0 screw

Color Quantity Length Thread Head diameter

Silver 2 4.0 mm 2.0 3.5 mm

Where used: 2 screws that secure the WLAN module to the system board

7–4 Maintenance and Service Guide

Page 86

Phillips PM2.0×5.0 captive screw

Color Quantity Length Thread Head diameter

Black 5 5.0 mm 2.0 mm 3.5 mm

Screw listing

Where used: 4 captive screws 1 that secure the hard drive cover to the computer and 1 captive screw 2 that secures the wireless module compartment cover to the computer

Maintenance and Service Guide 7–5

Page 87

Screw listing

Phillips PM2.0×3.0 screw

Color Quantity Length Thread Head diameter

Black 5 3.0 mm 2.0 mm 4.0 mm

Where used: 3 screws (in optical drive bay) that secure the top cover to the computer

Where used: 2 screws that secure the modem module to the system board

7–6 Maintenance and Service Guide

Page 88

Phillips PM2.0×6.0 screw

Color Quantity Length Thread Head diameter

Black 2 6.0 mm 2.0 mm 4.0 mm

Screw listing

Where used: 2 screws that secure the display hinge covers to the display enclosure

Maintenance and Service Guide 7–7

Page 89

Screw listing

Phillips PM2.0×5.0 screw

Color Quantity Length Thread Head diameter

Silver 12 5.0 mm 2.0 mm 4.0 mm

Where used: 6 screws that secure the display panel to the display enclosure

Where used: 6 screws that secure the display bezel to the display enclosure

7–8 Maintenance and Service Guide

Page 90

Phillips PM2.0×7.0 captive screw

Color Quantity Length Thread Head diameter

Silver 1 7.0 mm 2.0 mm 4.0 mm

Screw listing

Where used: 1 captive screw that secures the fan to the base enclosure

Maintenance and Service Guide 7–9

Page 91

Screw listing

Phillips PM2.0×10.0 captive screw

Color Quantity Length Thread Head diameter

Silver 4 10.0 mm 2.0 5.0 mm

Where used: 4 captive screws that secure the heat sink to the system board

7–10 Maintenance and Service Guide

Page 92

Phillips PM2.5×10.0 captive screw

Color Quantity Length Thread Head diameter

Black 1 10.0 mm 2.5 5.0 mm

Screw listing

Where used: 1 captive screw that secures the hard drive to the computer

Maintenance and Service Guide 7–11

Page 93

Screw listing

Phillips PM3.0×3.0 screw

Color Quantity Length Thread Head diameter

Silver 4 3.0 mm 3.0 4.5 mm

Where used: 4 screws that secure the hard drive bracket to the hard drive

7–12 Maintenance and Service Guide

Page 94

Phillips PM3.0×4.0 screw

Color Quantity Length Thread Head diameter

Silver 1 4.0 mm 3.0 4.5 mm

Screw listing

Where used: 1 screw that secures the speaker assembly to the base enclosure

Maintenance and Service Guide 7–13

Page 95

Screw listing

Phillips T2.0×2.0BH screw

Color Quantity Length Thread Head diameter

Black 3 2.0 mm 2.0 6.0 mm

Where used: 3 screws (in the battery bay) that secure the top cover to the base enclosure

7–14 Maintenance and Service Guide

Page 96

Torx T8M2.5×6.0 slotted screw

Color Quantity Length Thread Head diameter

Black 21 6.0 mm 2.5 mm 4.0 mm

Screw listing

Where used: 1 screw that secures the optical drive to the computer

Where used: 3 screws that secure the keyboard to the computer

Maintenance and Service Guide 7–15

Page 97

Screw listing

Where used: 2 screws that secure the top cover to the base enclosure (top)

Where used: 4 screws that secure the display assembly hinges to the computer

7–16 Maintenance and Service Guide

Page 98

Where used: 1 screw that secures the system board to the base enclosure

Screw listing

Where used: 10 screws that secure the top cover to the base enclosure

Maintenance and Service Guide 7–17

Page 99

Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

■ Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot)

your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

■ Backing up your information regularly to protect your important system files.

■ Creating system restore points (operating system feature). System restore points allow you to reverse

undesirable changes to your computer by restoring the computer to an earlier state.

■ Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a

program or driver without performing a full system recovery.

■ Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can

recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.

If your computer includes a solid-state drive (SSD), you may not have a recovery partition. Recovery discs have

✎

been included for computers that do not have a partition. Use these discs to recover your operating system and software. To check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of the window.

Creating recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to its original factory

✎

state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of

✎

recovery discs.

Note the following guidelines before creating recovery discs:

■ You will need high quality CD-R, DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, or BD-R

(writable Blu-ray) discs. All these discs are purchased separately.

Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE (rewritable Blu-ray) discs,

✎

are not compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

■

Maintenance and Service Guide 8–1

Page 100

Backup and recovery

■ Only one set of recovery discs can be created per computer.

■ Number each disc before inserting it into the computer optical drive.

■ If necessary, you can exit the program before you have finished creating the recovery discs. The next time you

open Recovery Manager, you will be prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager > Recovery Manager.

Recovery Manager opens.

2. Click Advanced Options.

If you are operating the computer on battery power, you will be prompted to connect to AC power before you can

✎

go to the next step.

3. Click Recovery disc creation, and then click Next.

4. Follow the on-screen instructions.

Backing up your information

With HP Backup & Recovery Manager, you can perform the following tasks:

■ Back up your information regularly to protect your files

■ Create system recovery points that allow you to reverse undesirable changes to your computer by restoring the

computer to an earlier state

When to back up

■ On a regularly scheduled basis

Set reminders to back up your information periodically.

✎

■

Before the computer is repaired or restored

■ Before you add or modify hardware or software

Backup suggestions

■ Create a set of recovery discs using Recovery Manager.

■ Create system restore points using the Windows System Restore feature, and periodically copy them to disc.

■ Store personal files in the Documents folder and back up these folders periodically.

■ Back up templates stored in their associated programs.

■ Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen

shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

a. Display the screen.

b. Copy the screen:

To copy only the active window, press

To copy the entire screen, press

c. Open a word-processing document, and then select Edit > Paste.

8–2 Maintenance and Service Guide

alt+fn+prt sc.

fn+prt sc.