Compaq Presario 7360 User Manual
Including:
• Model-Specific Features
• Safety & Comfort Guide
• Service & Support Information
Internet PC User’s Guide
Contents
CHAPTER 1
Using this Guide
Text Conventions...................................................................................................................1-1
Special Messages.................................................................................................................1-2
Locating Help........................................................................................................................1-2
Glossary........................................................................................................................1-2
Index.............................................................................................................................1-2
Troubleshooting.............................................................................................................1-2
Understanding Your Service and Support Options ..........................................................1-3
CHAPTER 2
Checking Your Connections
Identifying the Front Components on Your Internet PC...........................................................2-2
Identifying the Rear Components on Your Internet PC............................................................2-4
Rear Connectors ...................................................................................................................2-5
Table of Contents
i
CHAPTER 3
Turning On and Turning Off Your Internet PC
Turning On Your Internet PC..................................................................................................3-2
Recovering from a Locked Program or System......................................................................3-2
Recovering from a Locked Program...............................................................................3-2
Recovering from a Locked System.................................................................................3-2
Turning Off Your Internet PC..................................................................................................3-3
Shutting Down Your Internet PC Using the Microsoft Windows Start Menu.....................3-3
Shutting Down Your Internet PC Using the Power Button................................................3-4
ii
Table of Contents
Recovering from a Loss of Electrical Power...........................................................................3-4
Power Surges and Sags................................................................................................3-4
Using a Surge Suppressor.............................................................................................3-5
Restarting Your Computer After a Power Failure............................................................ 3-5
Electrical Storms...........................................................................................................3-5
CHAPTER 4
Saving Energy Using Sleep and Power Management
Accessing the Microsoft Windows Power Management Settings...........................................4-1
Preset Power Schemes .................................................................................................4-1
Creating a Personal Power Scheme......................................................................................4-2
Identifying the Power Status Lights.......................................................................................4-3
The Power Status Light.................................................................................................4-3
The Hard Drive Activity Light.........................................................................................4-3
Using the Power Button........................................................................................................4-4
Activating the Sleep Mode....................................................................................................4-4
Activating Sleep through the Microsoft Windows Start Menu.........................................4-5
Activating Sleep Using the Sleep Button........................................................................4-5
Waking Up Your Computer ............................................................................................4-5
CHAPTER 5
Introducing the Features of Your Internet PC
Working with the Internet Keyboard......................................................................................5-1
Using the Internet Button Suite.............................................................................................5-1
Using the Multimedia Easy Access Buttons...........................................................................5-4
Using Additional Button Features of Your Keyboard...............................................................5-5
Reprogramming Your Easy Access Buttons...........................................................................5-6
Disabling and Enabling the Easy Access Buttons...........................................................5-6
Working with the Standard Keyboard Keys............................................................................5-7
Keyboard Status Lights......................................................................................................... 5-9
Using the Scroll Mouse........................................................................................................5-10
Understanding Scroll Mouse Functions................................................................................5-11
Scrolling and Zooming with the Mouse................................................................................5-12
Choosing Scroll Mouse Options...........................................................................................5-12
Using CyberJump and HyperJump.......................................................................................5-13
Inserting and Removing a CD or DVD...................................................................................5-16
Playing an Audio CD............................................................................................................5-17
Playing a non DVD Video CD................................................................................................5-17
Identifying Your Storage Drives............................................................................................5-18
Identifying Your Hard Drive Size ..........................................................................................5-18
Using Your Diskette Drive....................................................................................................5-19
Write-Protecting a Diskette..........................................................................................5-19
CHAPTER 6
Introducing Microsoft Windows
Finding Help..........................................................................................................................6-1
Table of Contents
iii
Windows Help................................................................................................................6-1
Customizing the Windows Desktop........................................................................................6-2
Arranging Icons.............................................................................................................6-3
Selecting a Background.................................................................................................6-3
Adding a Screen Saver ..................................................................................................6-4
Searching for Files................................................................................................................6-4
Creating New Folders............................................................................................................6-5
Deleting Files and Folders.....................................................................................................6-5
Creating Shortcuts ................................................................................................................6-6
Using Microsoft Windows Accessories...................................................................................6-7
Installing Additional Software................................................................................................6-8
Installing Software from a CD or Diskette.......................................................................6-8
Installing a Downloaded Program File............................................................................6-9
iv
Table of Contents
CHAPTER 7
Identifying and Removing Computer Viruses
Recognizing a Computer Virus..............................................................................................7-1
Using McAfee Anti-Virus Software.........................................................................................7-1
Scanning for Viruses.....................................................................................................7-2
Creating an Anti-Virus Emergency Diskette ...................................................................7-3
Using an Anti-Virus Emergency Diskette........................................................................7-4
Keeping Your Anti-Virus Software Current.............................................................................7-5
CHAPTER 8
Learning about Your Modem (available on select models only)
Performance Features ..........................................................................................................8-1
Identifying Your Modem........................................................................................................8-1
Connecting Your 56K V.90 Modem........................................................................................8-2
56K ITU V.90 Standard..........................................................................................................8-3
Understanding Point-to-Point Connections............................................................................8-3
Getting the Latest Modem Information..................................................................................8-3
CHAPTER 9
Surfing the Internet
Internet Addresses (URLs)..................................................................................................... 9-1
Understanding the World Wide Web......................................................................................9-2
Choosing an Internet Service Provider...................................................................................9-2
Using a Web Browser ........................................................................................................... 9-3
Surfing the Internet with Your Keyboard................................................................................9-4
Surfing Tips..........................................................................................................................9-6
Microsoft Internet Explorer............................................................................................9-3
Accessing a Search Engine...........................................................................................9-6
Using a Search Engine..................................................................................................9-7
CHAPTER 10
Maintaining Your Internet PC
Cleaning Your Internet PC....................................................................................................10-1
Exterior Surfaces.........................................................................................................10-1
Keyboard.....................................................................................................................10-1
Monitor........................................................................................................................10-1
Mouse.........................................................................................................................10-1
Using System Maintenance Features...................................................................................10-2
CHAPTER 11
Upgrading Your Internet PC
Preparing to Upgrade Your Internet PC ................................................................................11-2
Identifying the Major Components of Your Internet PC.........................................................11-3
Removing the Cover............................................................................................................11-5
Replacing the Cover............................................................................................................11-5
Identifying Power Supply and Data Cables...........................................................................11-6
Table of Contents
v
Power Supply Cables...................................................................................................11-6
Data Cables.................................................................................................................11-7
Moving the Power Supply....................................................................................................11-8
Identifying System Board Components..............................................................................11-10
Installing an Expansion Card..............................................................................................11-12
Determining Expansion Card Compatibility.................................................................11-12
Inserting an Expansion Card ......................................................................................11-12
Adding or Replacing Memory Modules ..............................................................................11-15
Installing Additional Memory......................................................................................11-16
Replacing the Real-Time Clock Battery..............................................................................11-18
Locating the Battery...................................................................................................11-19
Replacing a Battery....................................................................................................11-20
v
i
Table of Contents
CHAPTER 12
Understanding Your Service and Support Options
Compaq Support................................................................................................................. 12-1
Using Compaq Diagnostics.................................................................................................12-2
Testing Equipment......................................................................................................12-3
System Record...................................................................................................................12-4
Compaq Service Connection...............................................................................................12-5
Overview.....................................................................................................................12-5
Turning Compaq Service Connection On and Off..........................................................12-5
How it Works...............................................................................................................12-6
Compaq Service Connection Privacy and Data Security Statement ..............................12-6
Internet Support..................................................................................................................12-7
Drivers................................................................................................................................12-8
Installing Drivers for New Hardware............................................................................12-8
Reinstalling Deleted Drivers.........................................................................................12-8
CHAPTER 13
Troubleshooting Guide
Helpful Hints.......................................................................................................................13-1
Understanding This Guide...................................................................................................13-1
Contacting a Compaq Authorized Service Provider............................................................ 13-18
CHAPTER 14
Safety and Comfort
Promoting a Safe and Comfortable Work Environment.........................................................14-2
Key Principles.....................................................................................................................14-3
Finding Your Comfort Zone..................................................................................................14-4
Arranging Your Work Area.................................................................................................14-11
Table of Contents
Important Choices........................................................................................................14-2
Take Action for Safety and Comfort..............................................................................14-2
A Range of Positions....................................................................................................14-4
Feet, Knees, and Legs.................................................................................................14-6
Back............................................................................................................................14-7
Forearms, Wrists, and Hands.......................................................................................14-8
Shoulders and Elbows .................................................................................................14-9
Eyes..........................................................................................................................14-10
Monitor......................................................................................................................14-11
Keyboard and Pointing Device....................................................................................14-13
vii
Arm Supports and a Palm Rest..................................................................................14-15
Papers and Books......................................................................................................14-16
Phone........................................................................................................................14-17
Working in Comfort...........................................................................................................14-18
Using a Notebook Computer ......................................................................................14-18
Typing Style...............................................................................................................14-19
Pointing Style ............................................................................................................14-21
Using a Keyboard on a Sofa.......................................................................................14-22
Taking Breaks and Varying Your Tasks......................................................................14-23
Monitoring Your Health Habits and Exercise...............................................................14-25
Organizing Your Adjustments ............................................................................................14-26
From the Ground Up ..................................................................................................14-26
From the Top Down...................................................................................................14-26
v
iii
Table of Contents
Self-Check........................................................................................................................14-27
Seated Position.........................................................................................................14-27
Shoulders, Arms, Wrists, and Hands..........................................................................14-27
Eyes..........................................................................................................................14-28
Typing Style..............................................................................................................14-28
Keyboard and Pointing Device...................................................................................14-28
Monitor.....................................................................................................................14-29
Notebook Computing.................................................................................................14-29
General Prevention....................................................................................................14-30
Electrical and Mechanical Safety Information....................................................................14-31
Introduction...............................................................................................................14-31
Product Safety Policy and General Practice................................................................14-31
Installation Requirements..........................................................................................14-32
General Precautions for Compaq Products.................................................................14-33
Precautions for Portable Computer Products..............................................................14-38
Precautions for Server and Network Products............................................................14-38
Precautions for Products with External Television Antenna Connectors.....................14-40
Antenna Grounding ...................................................................................................14-42
Precautions for Products with Modems, Telecommunications, or
Local Area Network Options......................................................................................14-43
Precautions for Products with Laser Devices.............................................................14-44
Laser Information......................................................................................................14-45
For More Information........................................................................................................14-46
CHAPTER 15
Government Approvals
Federal Communications Commission Notice......................................................................15-1
Modifications...............................................................................................................15-1
Cables.........................................................................................................................15-1
Declaration of Conformity for Products Marked with the FCC Logo (United States Only).......15-2
Canadian Notice..........................................................................................................15-2
Telecom Network Approvals................................................................................................15-3
U.S. Regulations Governing the Use of Modems ..................................................................15-3
Ringer Equivalence Number (REN)...............................................................................15-4
Telephone Consumer Protection Act of 1991.......................................................................15-5
Safety.................................................................................................................................15-5
Batteries......................................................................................................................15-5
Power Cords................................................................................................................15-6
Laser Assemblies ........................................................................................................15-6
CDRH Regulations........................................................................................................15-6
Table of Contents
ix
Using the Computer.....................................................................................................15-8
Locating the Regulatory Compliance Markings Labels..................................................15-9
Energy Compliance...........................................................................................................15-10
Glossary
Index
x
Table of Contents
Chapter 1
Using this Guide
Thank you for buying a Compaq Internet PC. This User’s Guide will help you to
familiarize yourself with the features of your Internet PC, as well as with safety
and government approval information.
Please take a moment to familiarize yourself with the special text and messages
used throughout this guide.
Text Conventions
The examples below explain the specially formatted text used in this guide.
• Keyboard key names appear in bold type: Home, End, Backspace, Tab
• Keyboard keys that must be pressed at the same time to perform a task appear
in bold type with a plus (+) between the key names: Ctrl+Home
• Drives appear as capital letters: drive C
• Folder names appear with initial capital letters: Favorites
• File names appear in italics with an initial capital letter: Setup.exe
• Command line statements appear in lower case bold type: a:\install
• Names of icons appear in bold type followed by a picture of the icon:
My Computer
• Menu items appear in bold type: Programs, Accessories
G icon
Using this Guide
1-1
+
The appearance of your computer may differ from that shown in this guide,
NOTE:
depending on model and geographic location.
1
-2
Using this Guide
Special Messages
The following words and symbols have special meaning in this guide.
Helpful hints that will make using your computer easier and faster.
HINT:
*
Important information concerning the operation of your Internet PC.
NOTE:
+
Failure to follow directions may result in equipment damage or loss of
Failure to follow directions may result in bodily harm or loss of life.
`
CAUTION:
data.
WARNING:
a
Locating Help
Compaq provides you with several resources to help you learn about your Internet
PC. These resources include the following:
Glossary
Computer terms that may be unfamiliar to you are identified in the glossary.
Index
The index is a comprehensive list of the topics covered in this guide.
Troubleshooting
The Troubleshooting section shows how to fix many common computer-related
issues.
Using this Guide
Understanding Your Service and Support Options
Your Internet PC is equipped with several helpful programs that will aid you in
identifying and solving common computer problems.
If you need further technical support, visit the Compaq Web site at:
www.compaq.com
Compaq Technical Support telephone numbers are listed in the Limited Warranty
Statement.
Locate the model and serial numbers for your computer before you call
NOTE:
+
Purchase Date
Store Name
Computer Model Number
technical support. Write these numbers below for future use.
Computer Information
1-3
Computer Serial Number
Monitor Model Number
Monitor Serial Number
1
-4
Using this Guide
Chapter 2
Checking Your Connections
The following graphics show how to connect devices to your Internet PC as well as
identify all connectors.
Checking Your Connections
2-1
+
The view shown may differ slightly from your Internet PC.
NOTE:
2
-2
Checking Your Connections
Identifying the Front Components on Your Internet PC
No. Components
1
CD Drive
2
CD Drive Status Light
3
Diskette Drive
4
Diskette Drive Activity Light
5
Hard Drive Activity Light
6
CD Drive Eject/Load Button
7
Diskette Drive Eject Button
8
Power Button
9
Power Status Light
This page was
intentionally
left blank.
Checking Your Connections
2-3
2
-4
Checking Your Connections
Identifying the Rear Components on Your Internet PC
The view shown may differ slightly from your Internet PC.
NOTE:
+
Checking Your Connections
Rear Connectors
No. Icon Component
2-5
1
2
3
4
5
6
7
8
9
-
q
w
e
r
* For more information on the 56K V.90 PCI modem, refer to the Learning About Your Modem section or for
information on the digital modem, refer to the DSL/56K modem feature guide.
Z
T
W
X
X
XX
²
V
½
¾
:
S
t
ä
^^^^
or Line
ð
or Phone
Mouse
Internet Keyboard
USB Ports (2)
Serial Port
Parallel Port
SVGA Monitor Port
Audio Out
Audio In
Microphone
Gameport
Voltage Select Switch
AC Power Connector
Modem Line In (*The appearance of your modem may vary.)
Modem Line Out (*The appearance of your modem may vary.)
2
-6
Checking Your Connections
Turning On and Turning Off Your Internet PC
Chapter 3
Turning On and Turning Off Your Internet PC
Your Internet PC is equipped with a Power button on the front of the computer.
Power Button and Status Lights
3-1
No. Components
Button
Power
1
2
Hard Drive Activity Light
3
Power Status Light
3
-2
Turning On and Turning Off Your Internet PC
Turning On Your Internet PC
To turn on the computer, press the Power button on the front of the computer. The
power status light will glow green, showing that the computer is on.
The Sleep button on the Compaq Internet Keyboard will only put the computer
NOTE:
+
into the Sleep mode or wake it from the Sleep mode. The Sleep button will not turn
on or shut down the computer.
Recovering from a Locked Program or System
Recovering from a Locked Program
To close a program that has stopped responding, complete the following steps:
1.
2.
3.
4.
+
Ctrl+Alt+Delete
Press
Select the name of the program that is not responding.
Click
End Task
A message prompting you to close the program is displayed. Click
Learn to save your work often. Work that has not been saved may be lost
NOTE:
when a program or the computer stops responding.
. The Close Program window is displayed.
.
End Task
Recovering from a Locked System
If the computer stops responding to mouse movement or pressing a key on the
keyboard has no effect, complete the following steps:
1.
To turn off the computer, press and hold the
5.
Press the
ScanDisk, a Microsoft Windows utility program, will automatically run. ScanDisk
will determine if the improper shutdown caused any errors on the hard drive.
Errors may occur if the Microsoft Windows operating system was not able to
properly close all files before the shutdown. If no errors are found, the restart
process will continue. If ScanDisk does detect errors, follow the instructions shown
to continue the restart process. Work that was not saved prior to the lockup may be
lost.
button again to turn on the computer.
Power
button for 4 seconds.
Power
.
Turning On and Turning Off Your Internet PC
Turning Off Your Internet PC
To protect your data, save and close all files and exit all programs before shutting
down your Internet PC.
3-3
CAUTION:
the computer without properly shutting down Microsoft Windows. The 4-second off
`
You can shut down your Internet PC by pressing the Power button or by using the
Microsoft Windows Start menu.
feature should only be used when it is necessary to restart the computer if you
experience a system lockup. You will not be prompted to save open files; work that
you have not saved will be lost.
Pressing the
button for 4 seconds or more will completely turn off
Power
Shutting Down Your Internet PC Using the Microsoft Windows
Start Menu
To shut down your Internet PC, complete the following steps:
1.
Save and close all open files.
6.
Exit all programs.
7.
From the Windows Taskbar, click the
8.
Click
Shut down the computer
9.
Click OK.
Within a short time, the power status light will cease to glow, indicating that the
computer is off.
.
button, then click
Start
Shut Down
.
To turn on the computer again, press the Power button.
3
-4
Turning On and Turning Off Your Internet PC
Shutting Down Your Internet PC Using the Power Button
To shut down your Internet PC, complete the following steps:
1.
Save and close all open files.
10.
Exit all programs.
11.
Press the
If you have inadvertently left any files open, you will be prompted to save your
work. Once you save any open files, the shut down process will automatically
continue.
Within a short time, the power status light will cease to glow, indicating that the
computer is off.
To turn on the computer again, press the Power button.
Power
button.
Recovering from a Loss of Electrical Power
Loss of electrical power will cause your Internet PC to automatically turn off. This
may cause loss of data because the Microsoft Windows operating system is not
able to properly close all files and programs. To protect your data, learn to save
your work frequently.
Loss of power may be caused by one of the following:
• Electrical power service is interrupted.
• Power cord is accidentally disconnected.
Power Surges and Sags
If power surges or sags, the display and status lights may flicker and the computer
may automatically restart. If an improper shutdown occurs, ScanDisk, a Microsoft
Windows utility program, will automatically run once power is restored to the
computer. ScanDisk will determine if the improper shutdown caused any errors on
the hard disk. These errors may occur if the Microsoft Windows operating system
was not able to properly close all files before the shutdown. If no errors are found,
the restart process will continue. If ScanDisk does detect errors, follow the
instructions shown to continue the restart process. Work that was not saved prior to
the lockup may be lost.
Turning On and Turning Off Your Internet PC
3-5
Using a Surge Suppressor
Use of a surge suppressor, line conditioner, or uninterruptible power supply (UPS),
may help to protect your computer from damage that may be caused by power
surges or sags.
Restarting Your Computer After a Power Failure
If a power failure occurs or you accidentally disconnect the power cord while the
computer is turned on, turn off the computer until you are sure normal service has
been restored. The next time you turn on the computer, ScanDisk may run to check
the hard disk for errors that may have been caused by the improper shutdown.
Electrical Storms
If you are expecting an electrical storm to pass through your area, it is a good idea
to ensure that your Internet PC is turned off. You should disconnect the modem
line from the telephone wall jack and remove all the computer power cords from
electrical outlets.
3
-6
Turning On and Turning Off Your Internet PC
Saving Energy Using Sleep and Power Management
Chapter 4
Saving Energy Using Sleep and Power Management
Microsoft Windows is equipped with a power management utility program that
enables you to reduce the power consumed by your Internet PC. You can set the
power management properties so that certain devices turn off after a predetermined
period of inactivity.
Accessing the Microsoft Windows Power Management
Settings
To access the Microsoft Windows Power Management program, complete the
following steps:
4-1
1.
From the Windows Taskbar, click the
Control Panel
click
2.
Double-click the
is displayed.
.
Power
ææææ
icon. The Power Management Properties window
Start
button, point to
Settings
, and then
Preset Power Schemes
The following preset power schemes are available:
Microsoft Windows Power Schemes
Preset Option
Home/Office Desk
Portable/Laptop
Always On Never
Your Internet PC power scheme is set to
amount of time has elapsed, the device enters Sleep mode. Components in Sleep
mode rapidly return to a fully active state once activity is detected.
System goes to
Standby after
20 minutes of no
activity
20 minutes of no
activity
Monitor turns off
after
15 minutes of no
activity
15 minutes of no
activity
15 minutes of no
activity
Home/Office Desk
Hard Disk turns off
after
30 minutes of no
activity
30 minutes of no
activity
1 hour of no activity
. Once the specified
4
-2
Saving Energy Using Sleep and Power Management
Creating a Personal Power Scheme
If you find that the preset power management schemes do not fit your work habits,
you can create a personal power scheme.
To create your own personal power scheme, complete the following steps:
1.
From the Windows Taskbar, click
Control Panel
2.
Click the
3.
Complete the following steps in the Power Management Properties window:
a. Ensure the
b. Click the down arrow next to
time that passes before the computer goes into Sleep mode.
c. Click the down arrow next to
time that passes before the monitor goes into Sleep mode.
d. Click the
of time that passes before the hard drive goes into Sleep mode.
4.
5.
Save As
Click
Click OK. Your personal power scheme is now activated.
.
Power Management
Home/Office Desk
down arrow
and type in a name for your personal power scheme.
next to
Start
, point to
æ
icon.
power scheme is selected.
System standby
Turn off monitor
Turn off hard disks
Settings
and select the amount of
and select the amount of
, and then click
and select the amount
Saving Energy Using Sleep and Power Management
Identifying the Power Status Lights
The status lights on the front of your Internet PC indicate the present state of the
computer. The power status light next to the sun
power status of your computer. The light next to the hard drive activity
glows when the hard drive is active.
Power Button and Status Lights
No. Components
Button
Power
1
˜ icon indicates the current
¡ icon
4-3
2
Hard Drive Activity Light
3
Power Status Light
The Power Status Light
The power status light will glow green, amber, or will be off.
• Green indicates that the computer is in the Active mode.
• Amber indicates that the computer is in the Sleep mode.
• No light indicates that the computer is off.
The Hard Drive Activity Light
The hard drive activity light glows green when the hard drive is active.
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