Compaq Presario 2510, Presario 2410 ES, Presario 4240 ES Maintenance & Service Manual

Download

Page 1

Product Description

Troubleshooting

Illustrated Parts

Removal & Replacement

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Models

Jumpers & Switches

Specifications

Pin Assignments

Power Cord Set Requirements

Compaq Presario Series 2250 Series, 2510 Model

Compaq Presario Series 2410 ES and 4240 ES Models

Click here to download this Maintenance and Service Guide (MSG) to your hard

drive.

Welcome to the Maintenance & Service Guide (MSG) for the Compaq Presario 2250, 2510, 2410ES, and 4240 ES Series. This online guide is designed to serve the needs of those whose job it is to repair Compaq products. Many of the components of the hardcopy MSG are contained in this online guide. This Notice, contains the copyright and trademark information. The Preface shows symbol conventions, technician notes

and serial number locations on the unit.

Page 2

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Preface

Symbols

The following words and symbols mark special messages throughout this guide.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions in the caution could result in damage to equipment or loss of data.

IMPORTANT:

NOTE:

Text set off in this manner presents clarifying information or specific instructions. Text set off in this manner presents commentary, sidelights, or interesting points of information.

Technician Notes

WARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module level repair. Because of the complexity of the individual boards and subassemblies, the user should not attempt to make repairs at the component level or to make modifications to any printed circuit board. Improper repairs can create a safety hazard. Any indications of component replacement or printed circuit board modifications may void any warranty.

Serial Number

When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number can be found on the right side of the computer's hood.

Locating Additional Information

The following documentation is available to support this product:

■ Compaq Presario documentation set

■ Introducing Windows 95 Guide

■ Service Training Guides

■ Compaq Service Advisories and Bulletins

■ Compaq QuickFind

■ Compaq Service Quick Reference Guide

■ Compaq Help Center

Page 3

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Product Description

Models Controls &

Lights Power

Management

This section describes the model numbers and features of the Compaq 2250, 2510, 2410 ES and 4240 ES Series of Personal Computers.

Compaq Presario Series 2250 Series, 2510 Model

Compaq Presario Series 2410 ES and 4240 ES Models

Page 4

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

& Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Product Description

Models

The following table lists Compaq Presario Series Personal Computer models and some model-specific features.

Compaq Presario 2250 Series Personal Computers

Standard Configurations U. S., Latin America, Canada

AMD K6

Model

2253 233 4.0 32 2 56 2254 266 MMX 4.0 32 2 56 32x 2255 266 MMX 6.0 32 2 56 32x

Model

2510 266 MMX 4.0 32 2 56 32x

Processor (MHz)

Compaq Presario 2510 Series Personal Computers

AMD K6 Processor (MHz)

Hard Drive (GB)

Standard Configurations U. S.

Hard Drive (GB)

Memory (MB)

Video Memory (MB)

Fax/Modem (Kbps)

CD Drive

Compaq Presario 2250 Series Personal Computers

Standard Configurations Europe, Middle East, Africa

AMD K6

Model

2253 233 MMX 4.0 32 2 None 32x 2254 266 MMX 3.2 32 2 56 32x

Model

2254 266 3.2 32 2 56 32x

Processor (MHz)

Compaq Presario 2250 Series Personal Computers

AMD K6 Processor (MHz)

Compaq Presario 2250 Series Personal Computers

Hard Drive (GB)

Memory (MB)

Asia/Pacific

Memory (MB)

Video Memory (MB)

Fax/Modem (Kbps)

CD Drive

Japan

AMD K6

Model

2254 233 3.2 48 2 56 32x

Model

2410 ES 266 4.0 32 2

Processor (MHz)

Compaq Presario 2410 ES Series Personal Computers

AMD K6 Processor (MHz)

Compaq Presario 4240 ES Series Personal Computers

Hard Drive (GB)

Memory (MB)

Standard Configuration

Memory (MB)

Standard Configuration

Video Memory (MB)

Fax/Modem (Kbps)

Network Interface Controller (NIC)

Netelligent 10/100Mbps PCI NIC 32x

CD Drive

Pentium

Model

4240 ES 333 8.0 48 4

II Processor (MHz)

Hard Drive (GB)

Memory (MB)

Video Memory (MB)

Network Interface Controller (NIC)

Netellegent 10/100Mbps PCI NIC 32x

DVD Drive

Page 5

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Controls and Lights

This section covers the computer controls and lights for the

Controls & Lights

Easy Access

Compaq Presario 2410 ES, 4240 ES, 2510, and 2250 Series of Personal Computers.

Buttons & Lights

Standard Keyboard

Easy Access Internet Keyboard

Rear Connectors

2250 Series, 2410ES, 2510

Rear Connectors

4240ES

Power Management

Page 6

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Easy Access Buttons and Lights

Controls and Lights

Easy Access Buttons & Lights

Standard Keyboard

Easy Access Internet Keyboard

Rear Connectors

2250 Series, 2410ES, 2510

Presario 2250 Series, 2510 Model shown

Headphone jack

(select models)

Diskette Drive

Activity Light

Diskette

Insertion Slot

Diskette

Eject Button

CD (or

DVD) Drive Tray

CD (or DVD)

Drive Activity Light

Rear Connectors

4240ES

Power Management

CD/DVD Drive

Manual Eject Access

CD/DVD Drive

Load/Eject Button

Hard Drive

Activity Light

Power

10.

Status Light

Sleep

11.

Button

Page 7

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Product Description

Standard Keyboard Lights

Controls and Lights

Easy Access Buttons & Lights

Standard Keyboard

Easy Access Internet Keyboard

Rear

Num Lock Light

Caps Lock Light

Scroll Lock Light

Connectors

2250 Series, 2410ES, 2510

Rear Connectors

4240ES

Power Management

Page 8

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Easy Access Internet Keyboard Controls & Lights

Controls and Lights

Easy Access Buttons & Lights

Standard Keyboard

Easy Access Internet Keyboard

Rear

Easy Access Buttons

Easy

Access

Buttons

1. Play/Pause

2. Stop Previous

track

4. Next track

5. Sleep

6. Mute

7. Volume up Volume

down Launch

favorite application

Connectors

2250 Series,, 2410ES, 2510

Rear Connectors

4240ES

Power Management

Internet Suite Buttons

Internet

Suite

Buttons

Instant

Search NumLock

Light Instant

Internet Caps Lock

Light Instant E-

mail Scroll Lock

Light Featured

Web site

Page 9

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Rear Connectors

Models: 2250 Series, 2410 ES, 2510

Controls and Lights

Easy Access Buttons & Lights

Standard Keyboard

Easy Access Internet Keyboard

Rear

Presario 2250 Series, 2510, 2410 ES Models

1. Main Power (On/Off) Switch

2. Mouse

3. MIDI/Gamepad/Joystick

4. Telephone Line to Telephone

5. AC Power Cord

6. VGA Monitor

7. Serial Port

8. Parallel/Printer Port

9. USB Connectors (2)

10. Keyboard

11. Microphone-in

Connectors

2250 Series, 2410ES, 2510

Rear Connectors

4240ES

Power Management

12. Audio Line-out

13. Speaker-out

14. Telephone Line to Wall

Page 10

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Rear Connectors

Model: 4240 ES

Controls and Lights

Easy Access Buttons & Lights

Standard Keyboard

Easy Access Internet Keyboard

Rear

1. Main Power (On/Off) Switch

2. Serial

3. MIDI/Gamepad/Joystick

4. USB Connectors (2)

5. Mouse

6. Audio Line Out

7. Audio Line In

8. Telephone Line to Wall Jack

Presario 4240ES Model

9. AC Power Cord

10. VGA Monitor

11. Serial

Connectors

2250 Series, 2410ES, 2510

Rear Connectors

4240ES

Power Management

12. Parallel/Printer Port

13. USB

14. Keyboard

15. Microphone

16. Speaker-out Telephone Line to

17. Telephone

Page 11

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Power Management Features

Compaq Presario 2250, 2510, 2410 ES and 4240 ES Series Personal Computers

Controls and Lights

Easy

support the following power management capabilities.

■ Sleep (standby)

Access Buttons & Lights

Standard Keyboard

Easy Access Internet Keyboard

Rear Connectors

2250 Series, 2410ES, 2510

Rear

■ APM 1.2

Select the power management features for your operating system: or

Windows 98.

Windows 95

■ The system enters Sleep when Windows Suspend is selected, when the

Sleep button is pressed, or when the system times out.

■ The system supports the Medium power setting, which allows the unit to

enter Sleep mode without losing its network connection.

Connectors

4240 ES

Power Management

■ In the Windows 95 desktop, select Start, then Shutdown to put the

system into Sleep mode. The system can then be turned off or left in Sleep. When the Sleep button is pressed, the system reboots to the Windows 95 Desktop.

■ The default setting for Sleep timeout is 30 minutes. The Sleep timeout

value is set in the BIOS Setup.

■ The modem wakes up the system on incoming calls when configured to

expect a call.

■ When an audio CD is playing, the system will time out and enter Sleep

after 30 minutes, but audio play will not be interrupted. If the Sleep button is pressed or if Suspend is selected, CD play is suspended and the unit enters Sleep. CD play resumes on the next track when the system wakes.

■ The software and hardware volume control buttons are synchronized.

States of Power Management

Power management can be defined by three distinct power states in which the computer operates: On, Off, and Sleep. The following table describes the energy states and lists the power consumption of each state:

Power Management States

Energy State Description Power Consumption

On Power is available to the

system and the On/Off switch

35 Watts Avg., 75 Watts Max

(2250 Series, 2510, 2410 ES) in the back is in the ON position. The power status light is green.

55 Watts Avg., 110 Watts Max

(4240 ES )

Off Power is not available to the

system and the On/Off switch is in the OFF position. The power status light is not lit.

Sleep Power is available to the

system, the On/Off switch in the back is in the ON position and the computer is in a low power/standby mode. The power status light is amber.

0 Watts

> 30 Watts (4240ES Series)

20 Watts (2250 Series, 2510,

& 2410 ES)

Windows 98

■ Power Status Lights. You can quickly tell the sleep condition of the system by glancing at

the Power Status Lights.

■ Automatic standby. In Windows 98 there are different Power Schemes under which the

system goes into Sleep mode automatically when it times out. The optional settings for Windows 98 are Home/Office Desk, Portable/Laptop and Always On. The system supports different levels of power management for varying patterns of computer use.

■ Default and Adjustable timeout settings. The default setting for Sleep timeout is 30 minutes.

The Sleep timeout value can be set in the Control Panel by clicking on the Power Management icon. At the Properties screen, click, in turn, on System Standby, Turn off Monitor, and Turn off Hard Disk to set the time before the system goes to sleep.

■ Manual standby. To manually put your computer into sleep mode in the Windows 98 desktop,

press the Instant On button (on the CPU) or the Sleep button (keyboard). The power status light on the CPU will light to show that Sleep mode is activated.

■ Other manual standby options. Another way to put your computer into sleep mode manually

under Windows 98 is to select Start, then Shutdown. Select Standby from the list of choices to put the system into Sleep mode. The system can then be turned off or left in Sleep. When the Sleep button is pressed, the system reboots to the Windows 98 Desktop.

■ No audio CD interruption. When an audio CD is playing, the system will time out and enter

Sleep after 30 minutes or the set time, but audio play will not be interrupted. If either the Instant On or the Sleep button is pressed, CD play is suspended and the unit enters Sleep. CD play resumes on the next track when the system wakes.

■ Synchronized software and hardware volume control buttons.

States of Power Management

Power Management States

Energy State Description Power Consumption

On Power is available to the system and

the On/Off switch in the back is in the ON position. The power status light is green.

Off Power is not available to the system

and the On/Off switch is in the OFF position. The power status light is not lit.

Sleep Power is available to the system, the

On/Off switch in the back is in the ON position and the computer is in a

low power/standby mode. The power status light is amber.

64 Watts Avg., 110 Watts Max

0 Watts

23 Watts

Page 12

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Troubleshooting

This section provides troubleshooting information for the Compaq Presario 2250, 2510, 2410 ES, and 4240 ES Series Computers. Adherence the procedures and precautions described in this section is essential for proper service. The basic steps for troubleshooting include:

1. Clearing CMOS.

4240 ES Model or 2250 Series, 2510, 2410 ES Models.

Running the Power-On Self-Test (POST).

3. If you are unable to run POST you may Troubleshoot without Diagnostics.

Perform the recommended actions in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.

4. Run the Compaq Utilities Test Program. Diagnostic error codes occur if the

system recognizes a problem while running the Compaq Utilities. These error codes help identify possible defective subassemblies.

If the problem is intermittent, check the

NOTE:

computer several times to verify that the problem is solved.

Page 13

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Clearing CMOS

Model: 4240 ES

If the power-on password is not known, clearing CMOS will disable the power-on password. To clear CMOS, complete the following steps:

Complete the

preparation for disassembly procedures.

Remove the hood.

Remove the jumper from pins 01-02 and place on pins 02-03, then replace on pins 01-02.

Replace the hood and perform the desired troubleshooting.

The jumper pins

NOTE:

are labeled CLEAR on the system board.

Page 14

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

& Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Preparing for Disassembly

To prepare the computer for the removal and replacement

ESD

procedures, complete the following steps:

Service

Cable Positions

Preparing for Disassembly

Removal & Replacement Procedures

1. Remove any diskette, compact disc (CD), or Digital Versatile

Disk (DVD) from the computer.

2. Turn off the computer and any peripheral devices that are

connected to the computer.

CAUTION: The computer power switch should be turned off before you disconnect any cables.

3. Disconnect the power cord from the electrical outlet, then

from the computer.

4. Disconnect all peripheral device cables from the computer.

IMPORTANT:

During disassembly, label each cable as you remove it. Be sure to note the position and routing of each cable before removal.

Page 15

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Hood

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Perform the preparation procedures.

Remove the three screws from the rear of the computer.

3. Slide the hood back, then lift up.

End of

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

sequence. To replace the hood, reverse this procedure.

NIC

Memory

RTC Battery

Serial Cable

System Board

Page 16

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Clearing CMOS

Models: 2250 Series, 2410 ES, 2510

If the power-on password is not known, clearing CMOS will disable the power-on password. To clear CMOS, complete the following steps:

Complete the

preparation for disassembly procedures.

Remove the hood.

Remove the jumper from pins 01-02 and place on pins 02-03, then replace on pins 01-

02.

Replace the hood and perform the desired troubleshooting.

The jumper pins

NOTE:

are labeled CLEAR on the system board.

Page 17

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Power-On Self Test (POST)

POST is a series of diagnostic tests that run automatically when the system is turned on. If POST finds an error in the system, an error condition is indicated by an audible and/or visual message.

Click

here for a listing of possible error messages and solutions.

An external speaker must be installed into the speaker

NOTE:

output connector in order to hear beeps during POST.

After the computer is turned on, POST checks the following assemblies to ensure that the computer system is functioning properly:

■ Keyboard

■ System board

■ Memory modules

■ Video memory

■ Diskette drive

■ Hard drive

■ CD (or DVD) drive

■ Power supply

POST also detects the type of mass storage devices installed in the computer.

Page 18

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

POST Error Messages

An error message displays if the POST encounters a problem. This test automatically runs each time the system is turned on, checking assemblies within the computer and reporting any errors found.

Click on an item for explanations of the error codes and a recommended course of action.

Error Code Message Samples

Diskette Drive A or B Error

Extended RAM failed at

Failing Bits nnn Fixed Disk Controller

Failure

Fixed Disk 0 or 1 Failure Incorrect Drive A Type

offset nnn Invalid NVRAM Media

Type Operating System Not

Keyboard Controller

Keyboard Error

Error Parity Check 1 Parity Check 2

Found Real Time Clock Error System Battery is Dead System BIOS Shadowed System Cache Error System CMOS

Checksum Bad

System Timer Error UMB Upper Limit

System RAM Failed at Offset, nnn

Video BIOS Shadowed

Segment Address nnn

Diskette Drive A or B Error

Probable Cause Recommended

Action

Drive A: is present, but fails the BIOS POST diskette tests

1. Run Setup.

2. Replace the signal cables.

3. Replace the drive.

Extended RAM failed at offset nnn

Probable Cause Recommended

Action

Extended memory not working or not configured properly

1. Replace the memory modules.

2. Replace the system board.

Failing Bits nnn

Probable Cause Recommended

Action

nnn is a map of the bits at the RAM address which

1. Run Setup.

failed the memory test

2. Replace the system board.

Fixed Disk 0 or 1 Failure

Probable Cause Recommended

Action

Hard drive is not working or configured properly 1. Run Setup.

2. Replace the signal cable.

3. Replace the hard drive.

Fixed Disk Controller Failure

Probable Cause Recommended

Action

Hard drive is not working or configured properly 1. Run Setup.

2. Replace the system board.

Incorrect Drive A Type

Probable Cause Recommended

Action

Type of diskette drive A: not correctly identified 1. Run Setup.

2. Replace the diskette drive.

Invalid NVRAM Media Type

Probable Cause Recommended

Action

Problem with NVRAM (CMOS) access Replace the system

board.

Keyboard Controller Error

Probable Cause Recommended

Action

Keyboard, I/O keyboard controller (on system board) or mouse error

1. Replace the keyboard.

2. Replace the mouse.

3. Replace the system board.

Keyboard Error

Probable Cause Recommended

Action

Keyboard, I/O keyboard controller (on system board) or mouse error

1. Replace the keyboard.

2. Replace the mouse.

3. Replace the system board.

Operating System Not Found

Probable Cause Recommended

Action

Operating system cannot be located on

Run Setup.

either drive A: or C:

Parity Check 1

Probable Cause Recommended

Action

Parity error found in the system bus 1. Run Setup.

2. Replace the memory modules.

3. Replace the system board.

Parity Check 2

Probable Cause Recommended

Action

Parity error found in the I/O bus 1. Run Setup.

2. Replace the ISA board (modem).

Real Time Clock Error

Probable Cause Recommended

Action

Real-time clock fails BIOS test Replace the system

board.

System Battery is Dead

Probable Cause Recommended

Action

RTC battery is dead 1. Replace the RTC

battery.

2. Run Setup.

System BIOS Shadowed

Probable Cause Recommended

Action

System BIOS copied to Shadow RAM Replace the system

board. Status message only; no action required.

System Cache Error

Probable Cause Recommended

Action

RAM cache failed the BIOS test Run Setup.

System CMOS Checksum Bad

Probable Cause Recommended

Action

CMOS is corrupted or modified incorrectly Run Setup.

System RAM Failed at Offset, nnn

Probable Cause Recommended

Action

System RAM failed Replace memory

modules.

System Timer Error

Probable Cause Recommended

Action

DMA, timers, etc. Replace the system

board.

UMB Upper Limit Segment Address nnn

Probable Cause Recommended

Action

Displays the address nnn of the upper limit of Upper Memory Blocks, indicating released segments of the BIOS

Run Setup. Status message only; no action required.

Video BIOS Shadowed

Probable Cause Recommended

Action

Video BIOS successfully copied to shadow RAM Run Setup.

Status message only; no action required.

Page 19

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Troubleshooting without Diagnostics

If you encounter some minor problem with the computer or software application, go through the following checklist for possible solutions before running any of the Diagnostic utilities:

■ Is the computer connected to a working power outlet?

■ Is the computer turned on and the power light illuminated?

■ Are all cables connected properly and seated?

■ Are all of the necessary device drivers installed?

■ Is the CONFIG.SYS file correct?

■ Is the AUTOEXEC.BAT file (MS-DOS) or DOSSTART.BAT file correct?

■ Was a non-bootable diskette loaded in the diskette drive at power-up?

■ Are all CMOS settings correct?

Click on a selection below identify some quick checks for common problems.

Power Monitor CD Drive USB

Resolving

Diskette

Hard Drive DVD Drive

Hardware

Drive

conflicts

Solutions for Power Problems

Problem Possible Solution

Computer will not turn on Ensure that the computer is connected to

Computer does not automatically display the date and time

Computer does not beep during POST

Computer powered off automatically

a working power source. The real-time clock (RTC) battery may

need to be replaced. See Removal and Replacement Procedures.

The speaker volume may have been turned down. Push the volume control buttons on the computer and adjust the volume or select the Volume option from the Control Panel.

1. The unit may be in Sleep. If the amber light on the front bezel is on, then the unit is in Sleep.

2. The unit temperature may have been exceeded. Check the fan for function and blockage.

Diskette Drive Problems

Problem Possible Solution

Diskette drive light stays on 1. Diskette may be damaged.

From the Windows desktop, click on the Start button. Choose Programs=>Accessories=> System Tools=>Scandisk to check for problems.

2. Diskette may be installed incorrectly. Remove the diskette and reinsert.

Diskette drive cannot write to a diskette

3. Software program may be damaged. Check the program diskettes.

1. Diskette is not formatted. Format the diskette.

2. Diskette is write-protected. Either use another diskette that is not writeprotected, or disable the write protection on the diskette.

3. Writing to the wrong drive. Check the drive letter in your path statement.

4. Not enough space is left on the diskette. Use another diskette to write the information.

Diskette drive cannot read a diskette

1. Diskette is not formatted. Format the diskette.

2. Using the wrong diskette type for the drive type. Use a diskette that is compatible with the drive.

3. Reading the wrong drive. Check the drive letter in your path statement.

4. Diskette drive has been disabled by Setup. Run Setup and enable the diskette drive.

Solutions for Monitor Problems

Problem Possible Solution

Characters are dim The brightness control is not set properly.

Adjust the brightness control.

Screen is blank 1. A screen-blanking (energy-saving)

utility could be installed. Press any key. If the display reappears, you have a screenblanking utility installed.

2. The brightness needs adjusting. Adjust the brightness control.

3. Screen saver has been initiated. Press any key or move the mouse to light the screen.

4. System is in Sleep mode. Press the Sleep button to wake up.

Garbled characters on the screen are mixed with text

The ANSI.SYS driver is not in the CONFIG.SYS file. Add the ANSI.SYS driver to the CONFIG.SYS file by inserting the following line:

DEVICE = C:\ANSI.SYS

Monitor overheats There is not enough ventilation space for

proper airflow. Leave at least 3 inches (7.6 cm) of ventilation space. Also, be sure there is nothing on top of the monitor to obstruct airflow.

Cursor will not move using the arrow keys on the numeric keypad

1. The Num Lock key is on. Press the Num Lock key. The Num Lock light should not be on when you want to use the arrow keys.

2. Possible application error. Restart the computer.

Solutions for Hard Drive Problems

Problem Possible Solution

Hard drive error occurs Hard disk has bad sectors or has failed.

Run Setup. Reformat the hard disk.

Disk transaction problem The directory structure is bad or there is a

problem with a file.

From the Windows desktop, click on the Start button. Choose Programs=>Accessories => System Tools=>Scandisk to check for problems. If problems exist, run Scandisk and click on the "Automatically fix errors" checkbox at the bottom to correct the problems. If a large number of lost allocation units is found, click on the Start button. Choose Programs=> Accessories=>System Tools=>Disk Defragmenter.

Drive not found Cable could be loose. Check cable

connections.

Nonsystem disk message 1. The system is trying to start from a

diskette that is not bootable. Remove the diskette from the diskette drive.

2. The system is trying to start from the hard drive but the hard disk has been damaged. Insert a bootable diskette into the diskette drive and restart the computer with Ctrl+Alt+Del.

3. Diskette boot has been disabled in Setup. Run Setup and enable diskette boot.

Hard drive operation seems

The hard disk files may be fragmented.

slow

Hard drive activity light is not on, or stays on without blinking

From the Windows desktop, click on the Start button. Choose Programs =>Accessories =>System Tools =>Scandisk to check for problems. If problems exist, run Scandisk and checkmark the "Automatically fix errors" box at the bottom to correct the problems. If a large number of lost allocation units is found, click on the Start button. Choose Programs => Accessories=>System Tools=> Disk Defragmenter.

The hard disk files may be fragmented. From the Windows desktop, click on the

Start button. Choose Programs=>

Accessories => System Tools=>Scandisk to check for problems. If problems exist, run Scandisk and checkmark the "Automatically fix errors" box at the bottom to correct the problems. If a large number of lost allocation units is found, click on the Start button. Choose Programs=> Accessories => System Tools=>Disk Defragmenter.

Solutions for CD Drive Problems

Problem Possible Solution

Cannot read compact disc 1. CD is not properly seated in the drive.

Eject the CD, press down on the CD firmly to correctly seat it in the drive, then reload.

2. CD has been loaded upside down. Eject the CD, turn it over, then reload.

3. CD may be dirty or scratched. Load another CD.

Cannot eject compact disc CD is not properly seated in the drive.

Turn off the computer, insert a thin metal rod into the emergency eject hole, then push firmly (a straightened paper clip can be used). Slowly pull the tray out from

CD drive devices are not detected; driver is not loaded

the drive until the tray is fully extended, then remove the CD.

1. CD drive is not connected properly. Open the computer and check to see that the drive cable is connected properly.

2. Ensure the correct driver is installed in

CONFIG.SYS.

3. If drive has been changed, make sure the jumper setting is set for "Slave."

Solutions for DVD Drive Problems

Problem Possible Solution

Cannot read DVD disk 1. DVD or CD is not properly seated in the

drive. Eject the DVD or CD, press down on the DVD or CD firmly to correctly seat it in the drive, then reload.

2. DVD or CD has been loaded upside down. Eject the disk, turn it over, then reload.

3. DVD or CD disk may be dirty or scratched. Load another DVD disk.

DVD does not work in the DOS mode.

Proper drivers are not loaded. Restart the system and make sure the DVD drive drivers are loaded.

Cannot eject DVD disk 1. The system is in the Sleep mode. Press

the Power button to bring the system back to full power, then eject the DVD.

2. The DVD, diskette, or hard drive was active when attempting to eject the DVD. Wait until all drive activity ends (the CD/hard drive light and diskette drive light will go out), then try to eject the DVD.

3. DVD disk is not properly seated in the drive. Turn off the computer, insert a thin metal rod into the emergency eject hole (a straightened paper clip can be used), then push firmly. Slowly pull the tray out from the drive until the tray is fully extended, then remove the DVD disk.

DVD drive devices are not detected; driver is not loaded

1. DVD drive is not connected properly. Open the computer and check to see that the drive cable is connected properly.

2. Ensure the correct driver is installed in

CONFIG.SYS.

3. If drive has been changed, make sure the jumper setting is set for "Slave."

Proper drivers are not loaded. Restart the system and make sure the

DVD drive drivers are loaded.

Solutions for USB Problems

Problem Possible Solution

USB device does not work with the system.

The USB device and the system may use different USB architectures. Ensure that the USB device and the system share the same USB architecture. (UHCI-compliant devices will only work with a UHCIcompliant system, and OHCI-compliant devices will only work with a OHCIcompliant system).

Page 20

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Resolving Hardware Conflicts

Hardware conflicts occur when two or more peripheral devices attempt to use the same hardware resources. I/O addresses, interrupts, and DMA channels are the most common hardware resources used by peripheral devices. For example, the factory default settings for the MIDI port audio interface are:

Audio Interface

Base I/O address

MIDI Port Base I/O address

Interrupt IRQ 5 8-bit DMA Channel 1

When different peripheral devices use the same hardware resources at the same time, the devices and/or the system may not function properly. You can resolve hardware conflicts by ensuring that no devices are configured to use the same hardware resources. These resources can either be dipswitch or jumper settings on the peripheral card or software configurable resources. The Computer Setup selection of your Compaq Utilities allows you to view and

220H

330H

modify the settings for the peripheral devices factory installed in your system. Refer to the User's Guide for the particular peripheral cards you wish to install for information on how to view and select their settings.

To resolve hardware conflicts:

1. Change the hardware settings of your audio card or other peripheral card in your system if the peripheral card is using any settings used by the factoryinstalled devices.

2. If you are unsure of the settings of the peripheral cards, you can isolate the source of the problem by temporarily removing all cards not manufactured by Compaq, or resetting the default settings and running Compaq Utilities. After that, add the cards back one at a time until the card that is causing the conflict is found.

Page 21

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Running Compaq Utilities

To run Compaq Utilities, turn on or reboot the computer with

Configuration & Diagnostics

the Compaq Utilities diskette in the diskette drive. The following menu appears:

Preparing the Computer

Computer Setup

Compaq Utilities Diskette

Running Compaq Utilities

Compaq Utilities

Computer Checkup (TEST)

----------------------------------------------

------------------------View system information (INSPECT)

----------------------------------------------

------------------------Exit from this Utility

Press F1 for Help

Computer Check Up (TEST)

View System Information (INSPECT)

Page 22

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Configuration and Diagnostics

These sections explain how to use Setup and Compaq Utilities.

Configuration & Diagnostics

Preparing the Computer

Computer Setup

Compaq Utilities Diskette

Running Compaq

■ Windows 95, Windows 98, and MS-DOS have

configuration and diagnostics utilities that should be accessed in the following instances:

■ When a system configuration error is detected during the

Power-On Self-Test (POST).

■ To change factory default settings for some of the

computer features.

■ To change the system configuration, which is sometimes

necessary when you add or remove optional hardware.

■ To set system configuration features.

Utilities

Computer Check Up (TEST)

View System Information (INSPECT)

Page 23

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Preparing the Computer

If you encounter an error condition, complete the following steps

Configuration and

before starting problem isolation procedures:

Diagnostics

Preparing the Computer

Computer Setup

Compaq Utilities Diskette

Running Compaq Utilities

1.Ensure proper ventilation. The computer should have a 3-inch (7.6cm) clearance at the back of the system unit.

2.Turn off the computer and peripheral devices.

CAUTION:Make sure the power is off before disconnecting or reconnecting the mouse, keyboard, or any other peripheral devices. Disconnecting or connecting peripheral devices while the unit power is on can damage the system board.

3.Disconnect any peripheral devices other than the monitor and

Computer Check Up (TEST)

INSPECT

keyboard. Do not disconnect the printer if you want to test it or use it to log error messages.

4.Install loop-back and terminating plugs for complete testing.

Page 24

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Computer Setup

The Setup utility gives a snapshot of the computer's

Configuration and Diagnostics

hardware configuration, aids in troubleshooting, and sets custom features. Setup recognizes a new internal component or an external device and automatically updates the

Preparing the Computer

Computer Setup

Compaq Utilities Diskette

Running Compaq Utilities

configuration screens. Use the Setup utility to:

■ Modify settings for audio, storage, power management,

communications, and input devices.

■ Get an overall picture of the computer's hardware

configuration.

■ Verify configuration parameters in determining

problems.

■ Set time and date.

To access the Setup utility, turn on the computer and press the F10 key when the Compaq logo appears. The following Setup menu displays:

Computer Check Up (TEST)

View System Information (INSPECT)

The menu displayed on your computer may vary

NOTE:

slightly, depending on your configuration.

Phoenix BIOS

Main Advanced Security Power Boot Exit

Item Specific Help System Time: [xx:xx:xx] System Date: [xx/xx/xxxx] Language: [English (US)] <Tab>, <ShiftTab>, or <Enter> selects field. Legacy Diskette A: [1.44/1.25 Mb 3 "]

> Primary Master [XXXXMB] > Primary Slave [DVD]

System Memory: XXX KB

Extended Memory: XXXXX KB

F1 Help á â Select Item -/+ Change Values F9 Setup Defaults Esc Exit ß à Select Menu Enter Select > Sub-Menu F10 Previous Values

Page 25

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Compaq Utilities Diskette

A Compaq Utilities diskette must be created in order to

Configuration and Diagnostics

configure the system. To create a Compaq Utilities diskette, complete the following steps:

Preparing the Computer

Computer Setup

Compaq Utilities Diskette

Running Compaq Utilities

1. Insert the QuickRestore CD into the CD drive.

2. From the Windows desktop, click on Start, then Programs, and then Windows Explorer.

3. Click on the CD drive icon.

4. Double-click on the Pcdiags folder.

5. Insert a diskette into the diskette drive.

6. Double-click on the QRST5.exe icon.

7. Press Enter when the QuickRestore screen appears.

8. After the CD has finished copying to the diskette, eject the QuickRestore CD.

Computer Check Up (TEST)

View System Information (INSPECT)

Page 26

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Computer Checkup (TEST)

Computer Checkup (TEST) is a utility that determines if the

Configuration and Diagnostics

various computer components installed in the system are recognized by the system and functioning properly. Running TEST after connecting a new device is optional, but

Preparing the Computer

Computer Setup

Compaq Utilities Diskette

Running Compaq Utilities

advisable.

TEST helps analyze the system. This information allows the technician to reproduce the configuration of a computer on another computer for testing.

Running TEST

To run TEST, complete the following steps:

1. From the Compaq Utilities menu, select the Computer Checkup (TEST) option. A Test Option menu is displayed.

2. Select the option to view the device list. A list of the installed hardware devices is displayed.

3. Verify that the TEST utility correctly detected the devices installed.

Computer Check Up (TEST)

View System Information (INSPECT)

The TEST utility may not detect devices that are

NOTE:

not manufactured by Compaq.

■ If the list is correct, select OK. The Test Option

menu is displayed again.

■ If the list is incorrect, be sure that any new

devices are installed properly.

4. Select one of the following from the Test Option menu:

■ Quick Check Diagnostics runs a quick, general test

on each device with a minimal number of prompts. If errors occur, they are displayed when the testing is complete.

■ Automatic Diagnostics runs unattended, maximum

testing of each device with minimal prompts. You can choose how many times to run the tests, to stop on errors, or to print or file a log of errors.

■ Prompted Diagnostics allows maximum control

over the device testing process. You can choose attended or unattended testing, decide to stop on errors, or choose to print or file a log of errors.

Attended testing allows data-

IMPORTANT:

destructive tests. When you run the TEST utility, be sure to

NOTE:

record the error message numbers.

5. Follow the instructions on the screen as the diagnostic tests are run on the devices.

Diagnostic error codes occur if the system recognizes a

problem while running the Compaq Utilities TEST program. These error codes help identify possible defective subassemblies.

When the testing is complete, the Test Option menu is displayed again.

6. Exit to the Compaq Utilities menu.

Page 27

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

View System Information (INSPECT)

The View System Information (INSPECT) utility provides

Configuration and Diagnostics

information about the system once it has been configured. INSPECT operates with MS-DOS and provides information about the system operating environment, including:

Preparing the Computer

Computer Setup

Compaq Utilities Diskette

Running Compaq Utilities

■ Contents of the operating system startup files

■ Current memory configuration

■ ROM version

■ Type of processor and coprocessor

■ Diskette, hard, CD and DVD drives

■ Active printer and communications interfaces

■ Modem

Computer Check Up (TEST)

INSPECT

Page 28

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Diagnostic Error Codes

Diagnostic error codes occur if the system recognizes a problem while running the Compaq Utilities TEST program. These error codes help identify possible defective subassemblies.

Retest the system after completing each step. If the problem has been

IMPORTANT:

resolved, do not proceed with the remaining steps.

For assistance in the removal and replacement of a particular subassembly, see

Removal and Replacement Procedures.

Click on a range for a list of possible error codes, descriptions of each error condition, and actions required to resolve the error condition.

101-199 Processor Test 200-210 Memory Test 301-304 Keyboard Test 400-498 Parallel Printer Test 501-516 Video Display Unit Test 600-699 Diskette Drive Test 802-824 Monochrome Video Test 1101-1109 Serial Test 1201-1210 Modem Communications Test 1700-1799 Hard Drive Test 2402-2480 Video Test 3206 Audio Test

3301-3305 66xx

8601 Pointing Interface Device Test

DVD Drive Test

Diagnostic Error Codes

Processor

Processor Test Error Codes

Error Code

101-xx CPU test failed Replace the system board and retest.

102-xx Processor error 1. Run Computer Checkup or Setup

103-xx DMA controller failed Replace the system board and retest. 104-xx Interrupt controller failed Replace the system board and retest. 105-xx Port error Replace the system board and retest.

Description Recommended Action

and retest.

2. Replace the processor and retest.

106-xx Keyboard controller self-test failed Replace the system board and retest. 107-xx CMOS RAM test failed The following steps apply to error codes 107-

xx through 109-xx:

108-xx CMOS interrupt test failed 1. Replace the battery/clock module and

retest. 109-xx CMOS clock test failed 2. Replace the system board and retest. 110-xx Programmable timer test failed The following step applies to error codes 110-

xx through 113-01: 111-xx Refresh detect test failed Replace the system board and retest. 112-xx Speed test failed

113-01 Protected mode test failed 114-xx Speaker test failed 1. Verify the speaker connection.

199-xx Installed devices test failed 1. Check system configuration.

2. Replace the system board and retest.

Back to List

2. Verify cable connections.

3. Check switch settings.

4. Run Compaq Utilities.

5. Replace the system board and retest.

Diagnostic Error Codes

Memory

Memory Test Error Codes

Error Code

200-xx Invalid memory

201-xx Memory machine ID test

202-xx Memory system ROM

Description Recommended Action

1. Verify memory module value compatibility.

configuration

2. Reinsert memory in the correct location.

The following steps apply to error codes 201-xx and

failed

checksum failed

202-xx:

1. Flash the ROM and retest.

2. Replace the memory and retest.

3. Replace the system board and retest.

203-xx Memory write/read test

failed

204-xx Memory address test failed 1. Remove one memory module at a time until the

206-xx Increment pattern test

failed

210-xx Random pattern test failed 3. Replace the system board and retest.

The following steps apply to error codes 203-xx through 210-xx:

error message stops.

2. Replace other removed modules one at a time, testing each to ensure the error does not return.

Back to List

Diagnostic Error Codes

Keyboard

Keyboard Test Error Codes

Error Code

301-xx Keyboard short test, 8042

302-xx Keyboard long test failed 1. Check the keyboard connection. If disconnected,

303-xx Keyboard LED test, 8042

304-xx Keyboard typematic test

Description Recommended Action

The following steps apply to error codes 301-xx

self-test failed

failed

through 304-xx:

turn the computer off and connect the keyboard.

2. Replace the keyboard and retest.

3. Replace the system board and retest.

Back to List

Diagnostic Error Codes

Parallel Printer

Parallel Printer Test Error Codes

Error Code

401-xx Printer failed or not

402-xx Printer data register failed 2. Check power to the printer. 403-xx Printer pattern test failed 3. Install the loop-back connector and retest. 498-xx Printer failed or not

Description Recommended Action

The following steps apply to error codes 401-xx through

connected

498-xx:

1. Connect the printer.

4. Replace system board and retest.

Back to List

Diagnostic Error Codes

Video Display Unit Test

Video Display Unit Test Error Codes

Error Code

501-xx Video controller test failed The following step applies to error

502-xx Video memory test failed Replace the system board and 503-xx Video attribute test failed

Description Recommended Action

codes 501-xx through 516-xx:

retest.

504-xx Video character set test failed 505-xx Video 80 × 25 mode 9 × 14 character cell test

failed

506-xx Video 80 × 25 mode 9 × 14 character cell test

failed 507-xx Video 40 × 25 mode test failed 508-xx Video 320 × 200 mode color set 0 test failed 509-xx Video 320 × 200 mode color set 1 test failed 510-xx Video 640 × 200 mode test failed 511-xx Video screen memory page test failed 512-xx Video gray scale test failed 514-xx Video white screen test failed 516-xx Video noise pattern test failed

Back to List

Diagnostic Error Codes

Diskette Drive

Diskette Drive Error Test Codes

Error Code

Description Recommended Action

600-xx Diskette ID drive types test failed The following steps apply to error

codes 600-xx through 698-xx: 601-xx Diskette format failed 1. Replace the diskette and retest. 602-xx Diskette read test failed 2. Check and/or replace the

diskette power and signal cables

and retest. 603-xx

604-xx

605-xx Diskette ID media test failed 606-xx Diskette speed test failed 607-xx Diskette wrap test failed 608-xx Diskette write-protect test failed 609-xx Diskette reset controller test failed 610-xx Diskette change line test failed 694-xx Pin 34 is not cut on 360KB diskette drive

Diskette write, read, compare test failed

Diskette random seek test failed

3. Replace the diskette drive and

retest.

4. Replace the system board and

retest.

697-xx Diskette type error 698-xx Diskette drive speed not within limits 699-xx Diskette drive/media ID error 1. Replace media.

2. Run Setup.

Back to List

Diagnostic Error Codes

Monochrome Video

Monochrome Video Erro Test Codes

Error Code

802-xx Video memory test failed The following step applies to error codes 802-

824-xx Monochrome video text mode test

Back to List

Description Recommended Action

xx through 824-xx: Replace the system board and retest.

failed

Diagnostic Error Codes

Serial

Serial Test Error Codes

Error Code

1101-xx Serial Port Test The following steps apply to error codes 1101-

1109-xx Clock Register Test 1. Check the switch settings on the

Description Recommended Action

xx through 1109-xx:

serial/parallel device, if applicable.

Back to List

2. Replace the system board and retest.

Page 29

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Diagnostic Error Codes

Modem

Modem Test Error Codes

Error Code

Description Recommended Action

1201-xx Modem Internal Loop-Back Test The following steps apply to error codes 1201-

xx through 1210-xx:

1202-xx Modem Time-Out Error 1. Refer to modem documentation for correct

Setup procedures. 1203-xx Modem External Termination Test 2. Check the modem line. 1204-xx Modem Auto Originate Test 3. Replace the modem and retest. 1206-xx Dial Multifrequency Tone Test 1210-xx Modem Direct Connect Test

Back to List

Diagnostic Error Codes

Hard Drive

Hard Drive Test Error Codes

Error Code

1700-xx Hard drive ID types test failed The following steps apply to error codes 1700-xx

1701-xx Hard drive format test failed 1. Run Setup and verify drive type. 1702-xx Hard drive read test failed 2. Replace the hard drive signal and power cables

1703-xx Hard drive write/read/compare

Description Recommended Action

through 1799-xx:

and retest.

3. Replace the hard drive and retest.

test failed

1704-xx Hard drive random seek test

failed

1705-xx Hard drive controller test failed 1706-xx Hard drive ready test failed 1707-xx Hard drive recalibration test

failed

1708-xx Hard drive format bad track test

failed

1709-xx Hard drive reset controller test

failed

1710-xx Hard drive park head test failed 1714-xx Hard drive file write test failed 1715-xx Hard drive head select test failed 1716-xx Hard drive conditional format

test failed

1717-xx Hard drive ECC* test failed

4. Replace the system board and retest.

1719-xx Hard drive power mode test

failed

1730-x Fixed Disk 0 does not support

DMA Mode

1731-x Fixed Disk 1 does not support

DMA Mode

1740-x Fixed Disk 0 failed Set Block

Mode command

1741-x Fixed Disk 1 failed Set Block

Mode command

1750-x Fixed Disk 0 failed Identify

command

1751-x Fixed Disk 1 failed Identify

command

1760-x Fixed Disk 0 does not support

Block Mode

1761-x Fixed Disk 1 does not support

Block Mode

1790-x Disk 0 Configuration Error 1792-x Secondary Disk Controller Failure 1799-xx Invalid hard drive type failed

Back to List

Diagnostic Error Codes

DVD Drive

Error Code

3301-xx 3305-xx 66XX-xx

DVD Drive Error Test Cods

Description Recommended Action

DVD drive read test failed The following steps apply to error codes 3301-xx

through 3305-xx and 66XX-xx:

1. Replace the DVD drive and retest.*

2. Check the jumper settings on the DVD drive.

3. Check and/or replace the power and signal cables and retest.

4. Ensure no DVD disk is inserted when running the CD Drive tests. This will result in a 66xx error. This is a test issue, not a CD drive issue .

* Boot to DOS (Command Prompt only) or Windows (Not Safe Mode). Press the DVD drive eject button (located on the front bezel) to eject the CD and retest.

Back to List

Diagnostic Error Codes

Video Test

Video Test Error Codes

Error Code

2402-xx Video memory test failed The following steps apply to error codes 2402-xx

2403-xx Video attribute test failed 1. Run Setup. 2404-xx Video character set test failed 2. Replace the system board and retest. 2405-xx Video 80 × 25 mode 9 × 14

2406-xx Video 80 × 25 mode 8 × 8

2407-xx Video 40 × 25 mode test

2408-xx Video 320 × 200 mode color

2409-xx Video 320 × 200 mode color

Description Recommended Action

through 2456-xx:

character cell test failed

failed

set 0 test failed

set 1 test failed

2410-xx Video 640 × 200 mode test

failed

2411-xx Video screen memory page

test failed

2412-xx Video gray scale test failed 2414-xx Video white screen test failed

2416-xx Video noise pattern test failed The following steps apply to error codes 2402-xx

2418-xx ECG/VGC memory test failed 1. Run Setup. 2419-xx ECG/VGC ROM checksum test

failed 2420-xx ECG/VGC attribute test failed 2421-xx ECG/VGC 640 × 200 graphics

mode test failed 2422-xx ECG/VGC 640 × 350 16-color

set test failed

through 2456-xx:

2. Replace the system board and retest.

2423-xx ECG/VGC 640 × 350 64-color

set test failed 2424-xx ECG/VGC monochrome text

mode test failed 2425-xx 640 × 480 graphics test

failure 2431-xx 640 × 480 graphics test

failure 2432-xx 320 × 200 graphics (256-

color mode) test failed 2448-xx Advanced VGA Controller test

failed 2451-xx 132-column Advance VGA

test failed 2456-xx Advanced VGA 256-Color test

failed 2468-xx Advanced VGA BitBLT test The following steps apply to error codes 2468-xx

through 2480-xx: 2477-xx Advanced VGA datapath test 1. Run Setup. 2478-xx Advanced VGA BitBLT test 2. Replace the system board and retest. 2480-xx Advanced VGA Linedraw test

Back to List

Diagnostic Error Codes

Pointing Device

Pointing Device Test Error Codes

Error Code

8601-xx Pointing Device Interface test

Description Recommended Action

failed

Back to List

1. Replace with a working pointing device and retest.

2. Replace the system board and retest.

Diagnostic Error Codes

Audio

Audio Test Error Codes

Error Code

3206-xx Audio System Internal Error Replace the system board and retest.

Back to List

Description Recommended Action

Diagnostic Error Codes

CD Drive

CD Drive Test Error Codes

Error Code

3301-xx 3305-xx 66XX-xx

Description Recommended Action

CD drive read test failed The following steps apply to error codes 3301-xx

through 3305-xx and 66XX-xx:

1. Replace the CD and retest.

2. Check the jumper settings on the CD drive.

Back to List

3. Check and/or replace the power and signal cables and retest.

4. Replace the CD drive and retest.

Page 30

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement Procedures

Disassembly

Sequence

Preparation for Disassembly

Hood

Air Baffle

Drive Cage

Mass Storage

This section provides necessary information for servicing the Compaq Presario 2250, 2510, 2410 ES and 4240 ES Series of Personal Computers. Adherence to the procedures and precautions described in this section is essential for proper service.

When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number can be found on the right side of the computer's hood

Front Bezel

Speakers

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD or Pentium II

Modem

NIC

Memory

RTC Battery

Serial Cable

System Board

Page 31

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Electrostatic Discharge

A sudden discharge of static electricity from a finger or other

ESD

Service

conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD)

Cable Positions

Preparation for Disassembly

may not be affected at all and will work perfectly throughout a normal cycle. Or it may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

Click on the topics below for additional ESD information.

Generating Static

Recommended

Grounding Methods

Materials

Preventing

Grounding

Electrostatic

Workstations Damage to Equipment

Grounding Equiptment

Preventing Damage

to Drives

Generating Static

The following table shows how different activities generate static electricity and and at different electrostaic voltage levels.

Typical Electrostatic Voltages

Relative Humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic

2,000 V 700 V 400 V

tubes Removing DIPS from vinyl trays 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from

26,000 V 20,000 V 7,000 V

PCBs Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

NOTE: 700 volts can degrade a product.

Back to List

Preventing Electrostatic Damage to Equipment

Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of sensitivity. The following proper packaging and grounding precautions are necessary to prevent damage:

■ Protect all electrostatic parts and assemblies with conductive or

approved containers or packaging.

■ Keep electrostatic sensitive parts in their containers until they arrive at

static-free stations.

■ Place items on a grounded surface before removing them from their

container.

■ Always be properly grounded when touching a sensitive component or

assembly.

■ Place reusable electronic-sensitive parts from assemblies in protective

packaging or conductive foam.

Use transporters and conveyors made of antistatic belts and metal roller bushings. Mechanized equipment used for moving materials must be wired to be grounded, and proper materials must be selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Back to List

Preventing Damage to Drives

To prevent damage to hard drives, use the following precautions:

■ Handle drives gently, using static-guarding techniques.

■ Store drives in the original shipping containers.

■ Avoid dropping drives from any height onto any surface.

■ Handle drives on surfaces that have at least one inch of shockproof

foam.

■ Always place drives PCB assembly side down on the foam.

Back to List

Grounding Methods

The method for grounding must include a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. When standing, use footstraps and a grounded floor mat.

Static-Shielding Protection Levels

Method Voltages

Antistatic Plastic 1,500 Carbon-Loaded Plastic 7,500 Metallized Laminate 15,000

Back to List

Grounding Workstations

To prevent static damage at the workstation, use the following precautions:

■ Cover the workstation with approved static-dissipative material. Provide

a wrist strap connected to the work surface and properly grounded tools and equipment.

■ Use static-dissipative mats, heel straps, or air ionizers to give added

protection.

■ Handle electrostatic-sensitive components, parts, and assemblies by the

case or PCB laminate. Handle them only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn off power and input signals before inserting and removing

connectors or test equipment.

■ Use fixtures made of static-safe materials when fixtures must directly

contact dissipative surfaces.

■ Keep work area free of nonconductive materials such as ordinary plastic

assembly aids and Styrofoam.

■ Use field service tools, such as cutters, screwdrivers, and vacuums, that

are conductive.

■ Use a portable field service kit with a static dissipative vinyl pouch that

folds out of a work mat. Also use a wrist strap and a ground cord for the work surface. Ground the cord to the chassis of the equipment undergoing test or repair.

Back to List

Grounding Equipment

Use the following equipment to prevent static electricity damage to the unit:

Wrist Straps are flexible straps with a minimum of 1 megohm +/- 10% resistance to the ground cords. To provide proper ground, a strap must be worn snug against the skin. On grounded mats without banana-plug connectors, connect a wrist strap with alligator clips.

Heelstraps/Toestraps/Bootstraps can be used at standing workstations and are compatible with most types of boots and shoes. On conductive floors or dissipative floor mats, use them on both feet with a minimum of 1 megohm resistance between operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

Back to List

Recommended Materials and Equipment

Other materials and equipment that are recommended for use in preventing static electricity include:

■ Antistatic tape

■ Antistatic smocks, aprons, or sleeve protectors

■ Conductive bins, and other assembly or soldering aids

■ Conductive foam

■ Conductive tabletop workstations with ground cord of 1 megohm

of resistance

■ Static dissipative table or floor mats with hard tie to ground

■ Field service kits

■ Static awareness labels

■ Wrist straps and footwear straps providing 1 megohm +/- 10%

resistance

■ Material handling packages

■ Conductive plastic bags

■ Conductive plastic tubes

■ Conductive tote boxes

■ Metal tote boxes

■ Opaque shielding bags

■ Transparent metallized shielding bags

■ Transparent shielding tubes

Back to List

Page 32

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

& Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Service Considerations

Listed below are some of the considerations that should be kept

ESD

in mind during the disassembly and assembly of the computer.

Service

Cable Positions

Preparing for Disassembly

Tool Requirements

■ Torx T-8, T-10, and T-15 screwdrivers (included in kit

number 130619-001)

■ Needle-nose pliers

■ Phillips screwdriver (An 8-inch Phillips screwdriver may be

necessary for some procedures.)

■ Flat-bladed screwdriver

■ Diagnostics software

■ ROM removal tool

Screws

The screws used in these products are not interchangeable. If an incorrect screw is used during the reassembly process, it could cause damage to the unit. Compaq strongly recommends that all screws removed during the disassembly process be kept with the part that was removed, then returned to their proper locations.

As each subassembly is removed from the

IMPORTANT:

computer, it should be placed away from the work area to prevent damage.

Page 33

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

& Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Cables and Connectors

Most cables used throughout the unit are ribbon cables. These cables

ESD

must be handled with extreme care to avoid damage. Apply only the

Service

Cable Positions

Preparing for Disassembly

tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing the cables, and ensure that cables are placed in such a way that they cannot be caught or snagged by parts being removed or replaced. The numbered cables show the recommended configuration for the ribbon cables. The shaded lines indicate alternative configurations for additional optional hard drives, cd/dvd drives, and diskette drives.

CAUTION: When servicing these computers, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can cause severe damage to the unit.

Click on a topic below to review ribbon cable routing.

Models: 2250 Series, 2510, 2410 ES

Diskette Drive Cable Installation

Hard Drive/CD Drive Cable Installation

Model: 4240 ES

Diskette Drive Cable Installation

Hard Drive/DVD Drive Cable Installation

2253, 2254, 2255, 2510, 2410 ES Models Diskette Drive Cable Installation

Position the ribbon cable for the diskette drive as shown below.

2253, 2254, 2255, 2510, 2410 ES Models Diskette Drive Cable Installation

2253, 2254, 2255, 2510, 2410 ES Models Hard Drive/CD Drive Cable Installation

Position the ribbon cable for the hard drive and CD Drive as shown below.

2253, 2254, 2255, 2510, 2410 ES Models Hard Drive/CD Drive Cable Installation

4240 ES Models Diskette Drive Data Cable Installation

Position the ribbon cable for the diskette drive as shown below.

4240 ES Models Diskette Drive Data Cable Installation

4240 ES Models Hard Drive and DVD/Drive Cable Installation

Position the ribbon cable for the hard drive and DVD drive as shown below.

4240 ES Models Hard Drive and DVD/Drive Cable Installation

Page 34

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Lifting the Air Baffle

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Compaq Presario Series Personal Computers use an air baffle to control the temperature within the unit. To access many of the components within the system move the air baffle out of the way.

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

Perform the preparation procedures.

Remove the hood.

Disconnect the data, power, and audio cables from the diskette, hard, and CD (or DVD)

NIC

Memory

RTC Battery

Serial Cable

System Board

drives.

Lift the baffle and fold it back so that it rests on the side of the unit.

For the procedure to remove the air baffle, click

here.

Page 35

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Air Baffle

Compaq Presario Series Personal Computers use an air baffle to control the temperature within the unit. To access many of the components within the system, simply move the air baffle out of the way.

CAUTION: Do not operate the computer without the air baffle. Damage may occur to the computer if the plastic air baffle is not in place.

The adhesive material that holds the air baffle in place

NOTE:

can only be used once. Do not attempt to re-use the air baffle that was originally installed in the unit.

Perform the preparation procedures.

Remove the hood. Disconnect the data,

power, and audio cables from the diskette, hard, and CD (or DVD) drives.

Grasp the air baffle firmly with both hands and peel it off of the power supply.

End of sequence. To replace the air baffle, reverse this procedure.

Return to Removal and Replacement.

Page 36

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Drive Cage

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

All the mass storage devices are secured in a drive cage within the chassis. You will need to remove the drive cage to remove or replace any of the mass storage devices in the computer. To remove the

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

drive cage, complete the following steps:

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Disconnect

NIC

Memory

RTC Battery

Serial Cable

System Board

the

diskette, cd/dvd, and hard drive

cables.

Remove the three screws from the drive cage, slide the drive cage back, and lift it up out of the chassis

End of sequence. To replace the drive cage, reverse this procedure.

Page 37

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Mass Storage

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

All the mass storage devices are secured in a drive cage within the chassis. You will need to remove the drive cage to remove or replace the

drive ( and .)

diskette drive , CD/DVD Drive or the hard

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

NIC

Memory

RTC Battery

Serial Cable

System Board

Page 38

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Diskette Drive

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Disconnect the power and data cables.

Remove the drive cage from the chassis.

Remove the two screws on the side of the drive cage, and slide the diskette drive out through the front of the drive cage.

End of sequence. To replace the diskette drive, reverse this procedure.

Return to

Storage.

Removing Mass

Page 39

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the CD or DVD Drive

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Disconnect the power, signal, and audio cables.

Remove the drive cage from the chassis.

Remove the two screws on the side of the drive cage, and slide the CD or DVD drive out of the front of the drive cage.

End of sequence. To replace the CD or DVD Drive, reverse this procedure.

Return to Removing Mass Storage.

NOTE:

The DVD Drive is standard on the 4240 ES Model only.

Page 40

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Hard Drive

Perform the preparation procedures.

Removing the Hard Drive

2. Remove the hood.

3. Move the air baffle out of

the way.

4. Disconnect the power

and signal cables.

5. Remove the drive cage

from the chassis.

6. Remove the two screws on the side of the drive cage, and slide the hard drive out of the front of the drive cage.

End of sequence. To replace the hard drive, reverse this procedure.

Return to Removing Mass Storage.

Page 41

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Front Bezel

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Remove the drive cage from the chassis.

Release the seven latches

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

that secure the bezel to the front of the chassis.

Remove the front bezel from the chassis.

End of sequence. To replace the front bezel, reverse this procedure.

The front bezel of

NIC

Memory

RTC Battery

Serial Cable

System Board

your model may appear differently from the one

NOTE:

pictured. Presario 2410 ES and 4240 ES models contain enclosures for speakers.

Page 42

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Speakers

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Button

Speakers are only available on the

NOTE:

Presario 2410 ES and 4240 ES Models.

Perform the preparation procedures.

Remove the hood.

Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

NIC

Disconnecting the Speaker Cables from the System Board

Move the air baffle

out of the way.

Remove the drive cage

from the chassis.

Remove the

front bezel.

Disconnect the speaker

cables from the system board.

Memory

RTC Battery

Serial Cable

System Board

Next step.

Page 43

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Right Speaker

Perform the preparation

Removing the Right Speaker

procedures.

Remove the hood.

Move the air baffle out of the way.

Remove the drive cage from the chassis.

Remove the front bezel.

Disconnect the speaker cables from the system board.

Remove the four screws from the rear of the right speaker and separate the speaker from the chassis.

Right speaker and

NOTE:

Next step

enclosure are one assembly.

Page 44

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Left Speaker

Perform the preparation

Removing the Left Speaker

procedures.

Remove the hood.

Move the air baffle out of the way.

Remove the drive cage from the chassis.

Remove the front bezel.

Disconnect the speaker cables from the system board.

Remove the four screws from the rear of the right speaker and separate the speaker from the chassis.

Remove the three screws from the left speaker and separate the speaker from the chassis.

End of sequence. To replace the speakers, reverse this procedure.

Page 45

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Button Board and Cable Assembly

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Remove the drive cage from the chassis.

Remove the front

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

Removing the Button Board & Cable Assembly

bezel from the chassis.

6.Disconnect the button board cable from the system board, and thread the cable out through the front of the chassis.

7.Remove the two screws that hold the

NIC

Memory

RTC Battery

Serial Cable

System Board

button board onto the front bezel.

End of sequence. To replace the button board, reverse this procedure.

Page 46

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Headphone Board

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

The headphone board is only available

NOTE:

Perform the preparation

on Presario 2410 ES and 4240 ES models.

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

Removing the Headphone Board

procedures.

Remove the hood.

Move the air baffle out of the way.

Remove the drive cage from the chassis.

Disconnect the headphone board from the system board.

Remove the two screws that hold the

NIC

Memory

RTC Battery

Serial Cable

System Board

headphone board onto the chassis, and lift the headphone board off othe front of the chassis.

End of sequence. To replace the headphone board, reverse this procedure.

Page 47

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Power Supply

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Removing the Power Supply

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Disconnect the power cables from the diskette

drive, hard drive, and

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

CD/DVD drive cables.

Disconnect the power supply cable from the system board.

Remove the four screws that hold the power supply onto the rear wall of the

NIC

Memory

RTC Battery

Serial Cable

System Board

chassis.

Slide the power supply back and lift it out of the chassis.

The adhesive material that holds the air baffle in

NOTE:

End of

place can only be used once. Do not attempt to remove or reuse te air baffle that was originally installed in the unit.

sequence. To replace the power supply, reverse this procedure.

Page 48

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Processor

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

1.Perform the

preparation procedures.

Remove the hood.

Move the air baffle out of the way.

4.Remove the system board from the chassis.

5.Locate the Zero Insertion Force (ZIF) socket.

Button Board & Cable

Headphone Board

Power Supply

Processor AMD

Pentium II

Modem

6.Remove the clip from the heatsink the processor and remove

the heatsink

7.Remove the heat conductive pad off the processor .

8.Lift up the handle of the ZIF socket and pull the processor off

NIC

Memory

RTC Battery

Serial Cable

System Board

of the system board .

The processor

NOTE:

End of sequence. To replace the processor, reverse this

is spared with the heatsink.

procedure.

Page 49

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Pentium II Processor

Replacement

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

CAUTION: Before installing a new processor, Jumper and Switch Information to reset the jumpers for the processor. If the processor is installed with the incorrect jumper settings, the processor and system board may be damaged.

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD

Pentium II

Modem

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Remove the system board.

Locate the Pentium II processor.

Open the top lever of the clip to release the heat sink

NIC

Memory

RTC Battery

Serial Cable

System Board

Push in the release tabs on the ends of the processor "goal posts"

Unplug the processor from the system board and slide out from the "goal posts"

End of sequence. To replace the Pentium II processor, reverse this procedure.

Click here for the

procedure to remove the goal posts.

The Pentium II

NOTE::

IMPORTANT:

processor is spared with a heatsink.

Ensure that the processor is properly aligned in the "goal posts" before plugging it into the system board.

Page 50

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the "Goal Posts"

Hood

Perform the preparation

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Button Board & Cable

Headphone Board

procedures.

Remove the hood.

Remove the processor from the system board.

Loosen the four screws that secure the "goal posts" to the system board and pull the "goal posts" off the system board.

Power Supply

Processor

AMD or Pentium II

Modem

NIC

Memory

RTC Battery

End of sequence. To replace the "goal posts," reverse this procedure.

Serial Cable

System Board

Page 51

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Modem

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Perform the preparation procedures.

Remove the hood.

Remove the screw from the modem bracket.

Unplug the modem board from the system board.

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

Removing the modem

End of sequence. To replace the modem, reverse this procedure.

NIC

Memory

RTC Battery

Serial Cable

System Board

Page 52

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Network Interface Controller (NIC)

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Perform the preparation procedures.

Remove the hood.

Remove the screw from the NIC bracket.

Unplug the NIC from its slot.

End of

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

sequence. To replace the NIC, reverse this procedure.

NIC

Memory

RTC Battery

Serial Cable

System Board

Page 53

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing Memory

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Remove the drive cage from the chassis.

Locate the memory

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

module.

Push out on the DIMM latches and slide the module out of its slot.

End of sequence. To replace memory module, reverse this procedure.

Install DIMMs from left

NIC

Memory

RTC Battery

Serial Cable

System Board

to right using DIMMs of identical speed, to

NOTE::

a maximum of 256MB for the system, into the socket.

Page 54

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Real Time Clock (RTC) Battery

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

The lithium RTC battery is located in a removable socket on the system board.

Perform the preparation procedures.

Remove the hood.

Move the air baffle out of the way.

Remove the

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

drive cage.

Locate the RTC battery.

Push down on the socket lever slide the RTC battery out of the socket .

End of sequence. To replace the RTC battery, reverse this procedure.

and

NIC

Memory

RTC Battery

Serial Cable

System Board

Page 55

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the Serial Cable Port Assembly

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

Perform the preparation procedures.

Remove the hood.

Disconnect the serial cable from the system board.

Remove the two screws that mount the serial cable

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

assembly to the rear of the chassis.

Lift the serial cable assembly off the back of the unit.

End of sequence. To replace the serial cable port assembly, reverse this procedure.

NIC

Memory

RTC Battery

Serial Cable

System Board

Page 56

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Removal and Replacement

Removing the System Board

Disassembly

Sequence

Hood

Air Baffle

Drive Cage

Mass Storage

Front Bezel

Speakers

1. Perform the

prepartion procedures.

2. Remove the

hood.

3. Move the air

baffle out of the way.

4. Remove the

power supply.

5. Disconnect

the data cables, audio, and power

Button Board & Cable

Headphone Board

Power Supply

Processor

AMD Pentium II

Modem

cables from the system board.

Remove the five screws from the edges of the board.

Slide the system board away from the input/output (I/O) panel and lift it out of the

NIC

Memory

RTC Battery

Serial Cable

System Board

chassis.

End of sequence. To replace the system board, reverse this procedure.

Page 57

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

This section provides illustrated parts and a reference

Illustrated Parts

System Unit

for spare parts numbers for the Compaq Presario 2250, 2510, 2410 ES and 4240 ES Series Personal Computers.

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous Hardware

Return Kits

When requesting information or ordering spare parts, the computer serial number should be provided to Compaq. The serial number is displayed on the right side of the hood.

Documentation

Page 58

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

System Unit

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Description

1. Hood

2. Left Speaker 2410ES & 4240ES

3. Right Speaker with enclosure 2410ES & 4240ES

Spare

Part

Number

298476-

001

298479-

001

298480-

001

Miscellaneous Hardware

Return Kits

Documentation

4. Power Supply, Auto-detect

75 Watt 110 Watt (4240ES only)

5. Logo Kit (ROW)

(EMEA)

6. Front Bezel

319234-

001

319235-

001

319213-

001

319213-

002

319279-

2410ES & 4240ES 2253, 2254, 2255, 2510

7. Chassis 2410 ES

&4240ES 2253, 2254, 2255, 2510

001

319207-

001

319209-

001

319268-

001

Page 59

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

Mass Storage

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous Hardware

Description Spare Part

Number

1. Diskette Drive, 1.44 MB

2. Hard Drive, IDE

3.2 GB 337564-001

4.0 GB 286248-001

6.0 GB 271127-001

8.0 GB 298464-001

3. CD Drive, IDE, 32×

4. Digital Versatile Disc (DVD) Drive (4240 ES

239612-401

317212-001

317213-001

Return Kits

Documentation

models only)

Page 60

Australia/New Zealand -011

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

Cables

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous Hardware

Return Kits

Documentation

Description Spare Part Number

Cable Kit, Miscellaneous

Cable Kit, Misc.

170720-001

1. HD/CD-ROM

2. Diskette

4. CD-ROM audio Cable Kit, Misc. (4240 ES only)

1. HD/CD-ROM data

2. Diskette data

3. Serial Port

4. CD-ROM audio Game USB (not shown) Button Board (not shown)

5. Cable Kits

Modem, US, Puerto Rico, Canada, Carribean, Latin America, Brazil

337562-001

137256-001

165224-091

Modem, Norway

165224-033

Modem, United Kingdom

Modem, APD, TWN, PRC, JPN,

137256-001

Some modem cable kits may contain a modem

Note:

adapter for the specific region.

6. Power Cords

Australia/New Zealand 238472-005 Japan 238468-008 APD, United Kingdom 238467-004 US, Brazil, Thailand, Canada,

121258-401 Carribbean, Latin America, Taiwan

Italy 238469-005 Denmark, Spain 238470-005 PRC 298594-AA1 Switzerland 238471-004 France, Germany, Norway,

238466-005 Sweeden, Portugal, Netherlands, Finland, Belgium

Cable Modem Adapter

340398-xxx. Click on the box to determine the dash number for the cable

modem adapter for a particular location.

Page 61

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

Standard and Optional Boards

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous Hardware

Return Kits

Documentation

Description Spare Part Number

1. 16 MB DIMM (60 ns, SDRAM)

16 MB DIMM (60 ns, SDRAM (4240 ES only)

2. 32-MB DIMM (60ns, SDRAM) (4240 ES only)

3. 256-KB L2 pipeline burst cache

4. 512-KB L2 pipeline burst cache

5. Compaq Netelligent 10/100

278066-001

319237-001

319326-001

243117-001

243117-002

317606-001 TX UTP Network Interface Controller (NIC)

6. Modem, 56K, DSVD, Controllerless

Modem, 56K (Spain only) 170762-073 Modem, 33.6K/56K 317296-001

7. Bezel Button Board (cable not shown)

8. Headphone Board 298469-001

9. System Board, 2254, 2255, 2510, and 2410ES series with 2MB VRAM

10. Processor, AMD K6, 233MHz (with heatsink, not

292269-003

319206-001

319208-001

319281-001 shown)

Processor, AMD K6, 266-MHz (with heatsink, not shown)

11. System Board, 4240ES Series, with 2MB VRAM

12. Processor, Pentium II, 333MHz

319236-001

319277-001

320666-001

Page 62

Asia/Pacific 283

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

Keyboards

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous

Keyboards

Description Spare Part

Number

304286-003

Keyboard, US Education

Internet

Keyboard

340869-xxx. Click on the box to determine the dash number for the keyboard for a particular location.

Hardware

Return Kits

Documentation

Page 63

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

Monitors

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous Hardware

Return Kits

Documentation

Description Spare Part Number

1 Compaq FP500, TFT

(speakers not shown) Speaker brackets (not shown) Back leg

340615-001 341043-001

341044-001

2 Compaq Presario MV monitors (speakers not shown)

MV400

North America Northern Hemisphere Southern Hemisphere

MV500

Northern Hemisphere TCO95 Southern Hemisphere

MV700

Northern Hemisphere EMEA Southern Hemisphere

Compaq Presario 1525

Northern Hemisphere, MPR Northern Hemisphere, POL Southern Hemisphere, MPR North America, POL

326902-001 326902-022 326902-B34

340707-001 340707-026 340707-B34

340708-001 340708-026 340708-B34

241504-002 241504-005 241504-003 241504-001

Compaq Presario 1725

Northern Hemisphere, MPR Northern Hemisphere, POL Southern Hemisphere, MPR

North America, POL Attachable speakers (shown on 3) 320426-001 Monitor audio cable (not shown) 268244-001

Compaq Presario V410Color Monitor, North

241507-002 241507-005 241507-003 241507-001

285073-001

America Compaq Presario V410Color Monitor, EMEA,

285073-022

Northern Hemisphere Compaq Presario V410Color Monitor, EMEA,

285073-B34

Southern Hemisphere Compaq Presario V510Color Monitor, North

295610-001

America Compaq Presario V510Color Monitor, EMEA,

Northern Hemisphere Compaq Presario V510Color Monitor, EMEA,

Southern Hemisphere

295610-022

295610-B34

Page 64

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

Miscellaneous Hardware

Description Spare

Illustrated Parts

Part

Number

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous Hardware

Compaq Mouse

Mouse 199181-

401

Drive Cage 327280-

001

Hard Drive Mounting Bracket

Miscellaneous Hardware Kit includes: Chassis Feet (10 each) Standoff (5 each) 75 Watt Power Supply

243231-

001

298592-

001

Return Kits

Documentation

Air Baffle 110 Watt Power Supply Air Baffle

Page 65

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

Return Kits

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous Hardware

Description Spare Part Number

Return kit, US Carton and buns, International

Return kit with packing, Compaq Presario V510 monitor

Return kit with packing, Compaq Presario V410 monitor

Return kit with packing, Compaq Presario 1525 monitor

Return kit with packing, Compaq Presario 1725 monitor

Return kit with packing, Compaq Presario MV400 monitor

Return kit with packing, Compaq Presario MV500 monitor

Return kit with packing, Compaq Presario MV700 monitor

Return kit with packing, Compaq Presario FP500 monitor

319211-001 319211-002

295627-001

210545-001

241513-001

241514-001

341082-001

341083-001

341084-001

341139-001

Return Kits

Documentation

Return kit (Compaq Presario 1525 monitor), 5 each

Return kit (Compaq Presario 1725 monitor), 5 each

241517-001

241518-001

Page 66

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Illustrated Parts

Documentation

Illustrated Parts

System Unit

Mass Storage

Cables

Boards

Keyboards

Monitors

Miscellaneous

Description Spare Part Number

Manual Kit, Brazilian Portuguese 319210-201 Manual Kit, Latin American Spanish 319210-161 QuickRestore Kit

Models: 2410 ES, 2510, 2250 Series QuickRestore Kit

Model: 4240 ES Quick Reference Guide (1 each) 162212-001 Quick Reference Guide (5 pack) 106854-001 Quick Reference Guide (1 each, quarterly

subscription) Quick Reference Guide (5 pack, quarterly

subscription) QuickFind for Windows, North America,

Latin America, Asia/Pacific

319324-xxx (Windows 95)* 319323-xxx (Windows 98)*

320891-xxx (Windows 95)* 320892-xxx (Windows 98)*

184960-001

184961-001

137906-0xx**

Hardware

Return Kits

Documentation

QuickFind for Windows, Europe, Middle East, Africa

* (1) The suffix numbers -xxx depend on the country, as follows: Belgium 381, Brazil 201, Denmark 081, France 051, Germany 041, Italy 061, Norway 091, Netherlands 331, Spain 071, Sweden 101, Switzerland 311, UK 031.

**QuickFind is updated monthly. To complete the QuickFind part number, add the suffix from the table below for the desired month. If you do not specify the 3-digit suffix, the default is the current month in which the order is placed.

Suffix Month Suffix Month Suffix Month Suffix Month

-001 January -004 April -007 July -010 October

-002 February -005 May -008 August -011 November

-003 March -006 June -009 September -012 December

137907-0xx**

Page 67

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Jumper and Switch Information

Click on a selection below for jumper and switch information.

4240 ES System Board

Connectors Core Voltage Settings

2250 Series, 2510, 2410 ES System Board

Connectors Core Voltage Settings

This section contains jumper and switch information for system board jumpers, system I/O board connectors, hard drives, CD Drives, and DVD drives.

Mass Storage

3.2-GB Hard Drive

4.0-GB Hard Drive

6.0-GB Hard Drive

8.0-GB Hard drive 32xCD Drive DVD Drive

System Board Configuration

Model: 4240 ES

Click on a reference designator to get its function and a connector description.

Core voltage for the

Note:

system board is set by the processor.

4240 ES System Board

Core Voltage

233 MHz 266 Mhz

JP1 All Open Short 1 and

2, 5 and 6

JP2 Short 2

and 3

JP2 Short 1

and 2

Short 2 and 3

Short 1 and 2

JP3 Short 5

and 6 (3.2 volts)

JP4 All Open Short 3 and 4

Connector Information

Function Description Reference Designator

Keyboard

Mouse Miniature 6-pin ½ J1

Miniature 6-pin ½ J1

All Open (2.2 volts)

Parallel port DSUB 25-pin J2 Video 15-pin VGA J4 Flat panel display 20-pin J100 Ethernet jack RJ45 J10 Microphone in Mini stereo ½ J6 Speaker out Mini stereo ½ J5 Line in Mini stereo ½ J6 Line out Mini stereo ½ J5 DIMM sockets 168-pin DIMM J17, J18, J19 SODIMM socket 144-pin SODIMM J13 PCI slots 32-bit PCI connector J15, J16 ISA slots 16-bit ISA connector J8, J9 Processor slot Slot 1 connector J14 Slot 1 clock multiplier 2-pin header JP1 -- JP4 Clear CMOS 3-pin header J22 Serial port DB9 J7 GamePort/USB 24-pin 2mm connector J29 Sleep button & LEDs 5-pin 2mm connector J26 Battery socket 2-pin socket BT1 CD-ROM audio 4-pin header, key 2 J11 IDE drives 40-pin headers, key 20 J23 (primary), J21 (secondary) Diskette drive 34-pin header J30 Headphone board 5-pin 2mm connector J31 Internal speakers 2-pin header J27, J28 Second fan 4-pin header, key 2 J24 +3.3V power 6-pin header J20 Power supply 12-pin ATPWR header J12

Page 68

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

System Board Configuration

Models: 2250 series, 2410 ES, 2510

Click on a reference designator to get its function and a connector description.

Core voltage for the

Note:

system board is set by the processor.

2253, 2254, 2255, 2510,

2410 ES

Series System Board Core

Voltage

233 MHz 266 Mhz

JP1 All Open Short 1 and

2, 5 and 6

JP2 Short 2

and 3

Short 2 and 3

JP2 Short 1

JP3 Short 5

JP4 All Open Short 3 and

Connector Information

Function Description Reference Designator

Keyboard

Miniature 6-pin ½ J4

and 2

and 6 (3.2 volts)

Short 1 and 2

All Open (2.2 volts)

Mouse Miniature 6-pin ½ J4 Parallel port DSUB 25-pin J5 Serial DSUB 15-pin J6 USB USB connector J7 Video 15-pin VGA J8 Game DSUB 15-pin J9 (Combined stacked connector) Microphone in Mini stereo J3 (Combined stacked connector) Speaker out Mini stereo J1 (Combined stacked connector) Line out Mini stereo J2 (Combined stacked connector)

DIMM Socket

SODIMM socket 144-pin SODIMM DM2 PCI slot 32-bit PCI connector J17 ISA slots 16-bit ISA connector J10, J11 (combo), J12 CPU core voltage select 6-pin header JP3 & JP4 Socket 7 321-pin PGA U43

168-pin DIMM DM1

Socket 7 clock multiplier 6-pin header JP1 Battery voltage to

SMC932

Battery Socket

CD-ROM audio 4-pin header, key 2 J15 IDE drives Diskette drive 34-pin header J13

Headphone board 5-pin 2mm connector J24 Internal speakers 2-pin header J23 (L), J22 (R) Second fan 4-pin header, key 2 J21 Reset (NA) 2-pin header J19 Button board 5-pin header J25

Power supply

3-pin header JP2 Battery holder BT1

40-pin headers, key 20

12-pin ATPWR header

J14 (primary), J16 (secondary)

J18

Page 69

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Jumper and Switch Information

This section contains jumper and switch information for hard drives, CD Drives, and DVD drives.

3.2-GB IDE Hard Drive Jumper Settings

4.0-GB IDE Hard Drive Jumper Settings

6.0-GB IDE Hard Drive Jumper Settings

8.0-GB IDE Hard Drive Jumper Settings

32X CD Drive Jumper Settings

Digital Versatile Diskette Jumper Settings

Page 70

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Specifications

Model: 4240 ES

System Video Memory System Interrupts System I/O System DMA Power Supply

Model: 2254, 2255, 2510, 2410 ES

This section provides physical, environmental and performance specifications for the Compaq 2250, 2510, 2410 ES and 4240 ES Series of Personal Computers.

System Video Memory System Interrupts System IO System Memory System DMA Power Supply

Mass Storage

Diskette Drive

3.2-GB Hard Drive

4.0-GB Hard Drive

6.0-GB Hard Drive

8.0-GB Hard Drive CD Drive DVD Drives

Communication

Modem (56Kflex) Modem (33.6 Kbps)

System Specifications

Models: 4240 ES, 2250 Series, 2410 ES, 2510

System Specifications

Dimensions Height 5.23 in 13.3 cm

Depth 17.80 in 45.2 cm Width 15.76 in 40.03 cm Weight 22 lbs. 9.99 kg

Gross Shipping Weight 31.20 lbs. 14.17 kg Input Requirements

Nominal Line Voltage 180 to 264 VAC 180 to 264 VAC Range Line Voltage 90 to 132 VAC 180 to 264 VAC Line Frequency 47 to 63 Hz 47 to 63 Hz

U. S. Metric

Input Current 5.2 at 90 VAC 3.6 at 180 VAC Power (watts)

Steady State - 4240 ES Series

- 2254, 2255, 2510, 2410 ES Series,

Environmental Requirements Temperature Operating 50° to 95° F 10° to 35° C

Shipping -4° to 140° F -20° to 60° C Humidity (non-condensing)

Operating 8% to 90% 8% to 90% Non-operating 5% to 95% 5% to 95% Maximum Altitude (unpressurized)

Operating 10,000 ft 3048 m Non-operating 30,000 ft 9144 m

110 Watt 75 Watt

System Video Memory

Model: 4240 ES

Video Memory

Resolution Colors Vertical Refresh (Hz) 1280 × 1024 256 75 800 × 600 (Default) 64K 75 640 × 480 64K 75 1024 × 768 256 75 800 × 600 256 75 640 × 480 256 75

System Interrupts

Model: 4240 ES

System Interrupts

Hardware IRQ System Function IRQ 11 PCI Bus shared with Video, USB, DVD IRQ 12 Mouse IRQ 13 Numeric Coprocessor IRQ 14 Disk Drive (Primary) IRQ 15 Disk Drive (Secondary) *Default Configuration; Other Configurations are the following:

Modem - IRQ 4, 10, 11, none Parallel Port - IRQ 3, 4, 5, 9, 10, none System Audio - IRQ 7, 9, 10, none Serial Port - IRQ 3, 5, 7, 9, 10, 12, none

System I/O

Model: 4240 ES

System I/O

I/O Address (Hex) System Function (Shipping Configuration) 000 - 00F DMA Controller # 1 010 - 01F Unused 020 Interrupt Controller # 1 Control Register 021 Interrupt Controller #1 Mask Register 022 - 03D Interrupt Controller Aliases 040 - 043 Counter/Timer 044 - 04F Unused 050-053 Counter/Timer Aliases 053-05F Unused 060 Keyboard Controller Data Register 061 Port B: SERR/IOCHK NMI, Speaker Refresh 062 - 063 Unused 064 Keyboard Controller Command/Status Register 065 - 06F Unused 070 - 071 NMI Enable/Real-Time Clock 072 RTC Extended Index 073 RTC Extended Data 074-07F Unused 080 - 08F DMA Page Registers 090 - 091 Unused 092 Port 92 (fast reset and A20 gate) 093 - 09F Unused 0A0 - 0A1 Interrupt Controller # 2 0B2 APM Control 0B3 APM Status 0B4-0BF Unused 0C0 - 0DF DMA Controller # 2

I/O Address (Hex) System Function (Shipping Configuration) 0E2 - 0E3 DDC2 Registers 0E4 - 0E5 Master I2C Interface 0EA- 0EB Ultra I/O Indexed Configuration Registers 0EC- 0EF Modem Configuration 0EE - 0EF 483 Fast A20/Fast Reset 0F0 - 0F1 Coprocessor Busy Clear/Reset 0F2 - 0F8 Unused OFA Unused 0FC-0FF Unused 100 - 101 Unused 102 Video Controller: POS 102 Register 103-12F Unused 132 - 16F Unused 170 - 177 Secondary IDE Controller (CD Drive) 178 - 1EF Unused 1F0 - 1F7 Primary IDE Controller (Hard Drive) 1F8 - 200 Unused 201 Joystick (Decode in ES 1869) 202 - 21F Unused 220 - 22F Entertainment Audio 230 - 25F Unused 260 - 263 Reserved-Modem use during POST 264 - 277 Unused 278 - 27F Reserved Parallel Port (LPT 2) 280 - 2E7 Unused 2E8 - 2EF Reserved Serial Port (COM 4) 2F0 - 2F7 Unused 2F8 - 2FF Modem (COM 2) 330 - 331 MPU-401 (Decode in ES 1869) 332 - 36F Unused 370 - 377 Reserved-Diskette Drive Controller 2 (Used for SIO lock/unlock) 378 - 37F Parallel Port (LPT 1) 380 - 387 Unused 388 - 38B FM Synthesizer - ES 1869 38C - 3B3 Unused 3B4 - 3B5 Video Controller: Monochrome 3B6 - 3B9 Unused 3BA Video Controller: Monochrome 3BB Unused 3BC -3BF Reserved-Parallel Port 3C0 -3CF Video Controller: VGA Registers 3D0 - 3D3 Unused 3D4 - 3D5 Video Controller: Color

I/O Address (Hex) System Function (Shipping Configuration) 3D6 - 3D9 Unused 3DA Video Controller: Color 3DB - 3E7 Unused 3E8 - 3EF Reserved: Serial Port (COM 3) 3F0 - 3F7 Diskette Controller (Primary) 3F6 - 3F7 IDE Interface (Hard disk and CD or DVD Drive) 3F8 - 3FF Serial Port (COM 1) 4D0 Interrupt Controller 1 Edge/Level Control 4D1 Interrupt Controller 2 Edge/Level Control 4D2 - 677 Unused 678 - 67A Parallel Port ECP Mode 778 - 77A Parallel Port ECP Mode CF8 PCI Configuration Index (32 bit I/O only) CF9 Reset Control CFC - CFF PCI Configuration Data 46E8 Video Controller: Adapter Sleep

System Memory

Model: 4240 ES

System Memory

Size Memory Address System Function 640 K 00000000 - 0009FFFF Base Memory 128 K 000A0000 - 000BFFFF Video Memory 32 K 000C0000 - 000C7FFF Video ROM 32 K 000C8000 - 000CFFFF Legacy USB Device Header (when legacy support

enabled)

48 K 000E0000 - 000EBFFF Unused (Not available for option cards. May use for

UMBs.)

16 K 000EC000 - 000EFFFF 16-bit cacheable, shadowable, read-only memory. Not

available for option cards.

64 K 000F0000 - 000FFFFF System BIOS ROM shadow image 15 M 00100000 - 00FFFFFF Standard Extended Memory 64 M 01000000 - 04FFFFFF Rest of Extended Memory 60 M 05000000 - 07FFFFFF Unused 512 K 08000000 - 0807FFFF Standard Direct Video Memory 512 K 08080000 - 080FFFFF Optional Direct Video Memory 1919 M 08100000 - 7FFFFFFF Unused 16 M 80000000 - 80FFFFFF Memory mapped I/O devices ~2000 M81000000 - FDFDFFFF Unused-System ROM aliases

128 K FDFE0000 - FDFFFFFF System ROM (alias) ~32 M FE000000 - FFFDFFFF Unused 128 K FFFE0000 - FFFFFFFF System BIOS ROM

System DMA

Model: 4240 ES

System DMA

Hardware System Function (Default) Alternate Mappings DMA 0 ECP Parallel 1, 2, none DMA 1 Entertainment Audio 0, 3, none DMA 2 Diskette Drive None DMA 3 Entertainment Audio 0, 1, none DMA 4 Internally used for cascading

DMA 5 Available DMA 6 Available DMA 7 Available

Power Supply

Model: 4240 ES

Input Specifications

Nominal Line Voltage 100 to 120 VAC 220 to 240 VAC

Range Input Line 90 to 132 VAC 180 to 264 VAC

Power Supply

U. S. Metric

Frequency Range 47 to 63 Hz 47 to 63 Hz

Power Factor 0.6 0.6

Input Power 280 Watts 280 Watts

Input Current 5.2 at 90 VAC 3.6 at 180 VAC

Inrush Current 80 A at 132 VAC

Holdup Time 16 ms from zero crossing at

General Specifications

Full Output Rating To 122° F and 5,000 ft

(cold start)

120 VAC

To 90° F and 10,000 ft (derate linearly)

80 A at 264 VAC (cold start)

16 ms from zero crossing at 240 VAC

To 50° C and 1524 m To 32° C and 3048 m (derate linearly)

Minimum Load 3.0 A on + 5.0 V output

Ambient Temperature Range

Operating 50° to 122° F 10° to 50° C

Storage -40° to 151° F -40° to 66° C

Dielectric Voltage Withstand

Input to Ground 2500 VAC/1 second

Safety Standard

Input Transient Susceptibility

Common and Differential Mode (superimposed on AC line)

3.0 A on + 5.0 V output;

0.04 A on 12 V output

UL 1950; CSA 22.2 #950 or CSA 22.2 #234; TUV/VDE EN 60 950 (VDE0805/11.91); EMKO-TSE (74-SEC) 207/93

2500 V, 1 µs, damped sinusoidal 600 V, 10 µs pulse

0.04 A on 12 V output

Differential Mode 20% step change in AC input voltage

Page 71

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

System Video Memory

Models: 2250 Series, 2410 ES, 2510

Video Memory

Resolution Colors Vertical Refresh (Hz) 1280 × 1024* 256

1024 × 768 64K 75 800 × 600 (Default) 64K 75 640 × 480 64K 75 1024 × 768 256 75 800 × 600 256 75 640 × 480 256 75 *The 2254, 2255, 2510, 2410 ES Series Series high resolution of 1280 × 1024 × 256 can

only be achieved if the monitor supports this resolution.

System DMA

Models: 2250 Series, 2410 ES, 2510

System DMA

Hardware System Function (Default) Alternate Mappings DMA 0 Available DMA 1 Entertainment Audio 0, 3, none DMA 2 Diskette Drive None DMA 3 Available DMA 4 Internally used for cascading DMA 5 Entertainment Audio 0, 1, none DMA 6 Available DMA 7 Available

System Interrupts

Models: 2250 Series, 2410 ES, 2510

System Interrupts

Hardware IRQ System Function IRQ 0 Refresh Timer IRQ 1 Keyboard IRQ 2 Interrupt Controller Cascade IRQ 3 Modem (COM 2) shared data/fax IRQ 4 Serial Port (COM 1) IRQ 5 System Audio* IRQ 6 Diskette Drive Controller IRQ 7 Parallel Port (LPT 1)* IRQ 8 Real-Time Clock IRQ 9 USB IRQ 10 Available IRQ 11 PCI Interrupt, Video, DVD IRQ 12 PS/2 Mouse IRQ 13 Numeric Coprocessor IRQ 14 Primary IDE Interface IRQ 15 Secondary IDE Interface

System I/O

Models: 2250 Series, 2410 ES, 2510

System I/O

I/O Address (Hex) System Function (Shipping Configuration) 0000h - 000Fh Direct Memory Access (DMA) Controller 0020h - 0021h Programmable Interrupt Controller 0040h - 0043h System Timer 0060h - 0060h Standard 101/102-Key or Microsoft Natural Keyboard 0061h - 0061h System Speaker 0064h - 0064h Standard 101/102-Key or Microsoft Natural Keyboard 0070h - 0071h System CMOS/Real Time Clock 0080h - 0080h Motherboard Resources 0081h - 008Fh Direct Memory Access (DMA) Controller 00A0h - 00A1h Programmable Interrupt Controller 00C0h - 00DFh Direct Memory Access (DMA) Controller 00ECh - 00EFh Motherboard Resources 00F0h - 00FFh Numeric Data Processor 0170h - 0177h Standard IDE/ESDI Hard Disk Controller 01F0h - 01F7h Standard IDE/ESDI Hard Disk Controller 0201h - 0201h Gameport Joystick 0220h - 022Fh XpressAUDIO 16-bit sound 02F8h - 02FFh Compaq 336-Dfi, 56K Upgradable Modem 0330h - 0331h XpressAUDIO 16-bit sound 0376h - 0376h Standard IDE/ESDI Hard Disk Controller

I/O Address (Hex) System Function (Shipping Configuration) 0378h - 037Fh Printer Port (LPT1) 0388h - 038Bh XpressAUDIO 16-bit sound 03B0h - 03BBh Cyrix GX 03C0h - 03DFh Cyrix GX 03F0h - 03F5h Standard Diskette Drive Controller 03F6h - 03F6h Standard IDE/ESDI Hard Disk Controller 03F7h - 03F7h Standard Diskette Drive Controller 03F8h - 03FFh Communications Port (COM1) 0480 - 048Fh Motherboard Resources 04D0h - 04D1h Motherboard Resources 0CF8h - 0CFFh PCI bus 10ECh - 10EFh Motherboard Resources 20ECh - 20EFh Motherboard Resources 3000h - 303Fh PCI Standard ISA Bridge 30ECh - 30EFh Motherboard Resources 4000h - 400Fh Motherboard Resources 40ECh - 40EFh Motherboard Resources 50ECh - 50EFh Motherboard Resources 60ECh - 60EFh Motherboard Resources 70ECh - 70EFh Motherboard Resources 80ECh - 80EFh Motherboard Resources 90ECh - 90EFh Motherboard Resources A0ECh - A0EFh Motherboard Resources B0ECh - B0EFh Motherboard Resources C0ECh - C0EFh Motherboard Resources D0ECh - D0EFh Motherboard Resources E0ECh - E0EFh Motherboard Resources F0ECh - F0EFh Motherboard Resources

System Memory

Models: 2250 Series, 2410 ES, 2510

System Memory

Memory Address System Function 00000000h - 0009FFFFh System Board extension for PnP BIOS 000A0000h - 000AFFFFh Cyrix GX 000C0000h - 000C7FFFh Cyrix GX 000E0000h - 000FFFFFh System Board extension for PnP BIOS 00100000h - 00DDFFFFh System Board extension for PnP BIOS 40000000h - 4FFFFFFFh Motherboard Resources FFFC0000h - FFFFFFFFh Motherboard Resources

Power Supply

Models: 2250 Series, 2410 ES, 2510

Power Supply

Input Specifications Nominal Line Voltage 180 to 264 VAC 180 to 264 VAC

Range Input Line 90 to 132 VAC 90 to 132 VAC Frequency Range 47 to 63 Hz 47 to 63 Hz Power Factor 0.6 0.6 Input Power 280 Watts 280 Watts Input Current 3.0 at 90 VAC 3.0 at 180 VAC Inrush Current 60 A at 132 VAC (cold start) 60 A at 264 VAC (cold start) Holdup Time 16 ms from zero crossing at

General Specifications Full Output Rating To 122° F and 5,000 ft

U. S. Metric

16 ms from zero crossing at 240

120 VAC

VAC

To 90° F and 10,000 ft (derate linearly)

Minimum Load 3.0 A on + 5.0 V output; 0.04

A on 12 V output

Ambient Temperature Range

Operating 50° to 122° F 10° to 50° C Storage -40° to 151° F -40° to 66° C Dielectric Voltage

Withstand Input to Ground 2500 VAC/1 second

Safety Standard UL 1950; CSA 22.2 #950 or CSA 22.2 #234; TUV/VDE EN 60 950

Input Transient Susceptibility Common and Differential Mode

(superimposed on AC line) Differential Mode 20% step change in AC input voltage

(VDE0805/11.91); EMKO-TSE (74-SEC) 207/93

2500 V, 1 us, damped sinusoid 600 V, 10 us pulse

Page 72

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Diskette Drive Specifications

Diskette Drive

Diskettes Size (in) 3.5

High Density (MB) 1.44 Low Density (KB) 720 LED Green Height One-third Bytes per Sector 512 Sectors per Track

High Density 18 Low Density 9 Tracks per Side

High Density 80 Low Density 80 Read/Write Heads 2 Average Seek Time (Mb/s)

Track-to-Track (high/low) 3/3 Average (high/low) 94/94 Settling Time (ms) 15 Latency Average (ms) 100

3.2-GB Hard Drive Specifications

3.2 GB Hard Drive

3.2-GB-3.5"

Compaq Part Number 262477 Formatted Capacity

Physical (MB) Logical (MB)

Drive Type 65 Transfer Rate

Media (Mbits/sec) Interface (Mbytes/sec)

Typical Seek Time (including settling) Single Track (ms) Average (ms) Full Stroke (ms)

Disk Rotational Speed (RPM) 4500 Cylinders

Physical Logical

Data Heads Physical Logical

3227.1

87.8

16.67

2.0

12.0

20.0

5690 6253

6 16

Sectors per Track Physical Logical

Buffer Size (KB) 128

114-234 63

4.0-GB Hard Drive Specifications

4.0-GB Hard Drive

Compaq Part Number 286118 Formatted Capacity

Physical (MB) Logical (MB)

4.0-GB-3.5"

4018 4018

Drive Type 65 Transfer Rate

Media (Mbits/sec) Interface (Mbytes/sec)

Typical Seek Time (including settling) Single Track (ms) Average (ms) Full Stroke (ms)

Disk Rotational Speed (RPM) 4500 Cylinders

Physical Logical

Data Heads Physical Logical

Sectors per Track Physical Logical

87.8

16.67

2.0

12.0

21.0

5690 7787

8 16

114-234 63

Buffer Size (KB) 128

6.0-GB Hard Drive Specifications

6.0-GB Hard Drive

Compaq Part Number 241139 Formatted Capacity

Physical (MB) Logical (MB)

Drive Type 65

6.0-GB. 5.25"

6511 6505

Transfer Rate Media (Mbits/sec) Interface (Mbytes/sec)

Typical Seek Time (including settling) Single Track (ms) Average (ms) Full Stroke (ms)

Disk Rotational Speed (RPM) 3600 Cylinders

Physical Logical

Data Heads Physical Logical

Sectors per Track Physical Logical

Zone 1 - 92.61 Zone 15 - 16.67

3.0

13.0

25.0

8895 13446

6 15

170-288 63

Buffer Size (KB) 512

8.0-GB Hard Drive Specifications

8.0 GB Hard Drive

Compaq Part Number 286123 Formatted Capacity

Physical (MB) Logical (MB)

Drive Type 65

8.0-GB-3.5"

8037.7

Transfer Rate Media (Mbits/sec) Interface (Mbytes/sec)

Typical Seek Time (including settling) Single Track (ms) Average (ms) Full Stroke (ms)

Disk Rotational Speed (RPM) 4000 Cylinders

Physical Logical

Data Heads Physical Logical

Sectors per Track Physical Logical

91.3-141.7 33

2.5

12.0

24.0

11490 15574

4 16

403-261 63

Buffer Size (KB) 128

32x CD Drive Specifications

32x CD Drive

Applicable Disc CD-ROM CD-DA CD-XA Photo CD Cdi

Block Size CD-ROM Mode 1 CD-ROM Mode 2 CD-DA CD-XA

Mode 1 and Mode 2 Mixed Mode, Audio and Data Combined Ready Single and Multiple Session Ready

2048 bytes 2340, 2336 bytes 2352 bytes 2328 bytes

Center Hole 15 mm diameter Diameter 12 cm, 8 cm Rotational Speed 4200 RPM, 8X spindle speed Thickness 1.2 mm Track Pitch 1.6 µm Laser

Beam Divergence Output Power Type Wave Length

Access Time Random Full Stroke

Audio Output Level Line Out Headphone

Cache Buffer 128 KB

53.5° +/- 1.5°

0.14 mW Semiconductor laser GaAIAs 780 nm +/- 25 nm

< 100 ms < 170 ms

0.7 V (RMS) at 47 kW

0.7 V (RMS) at 32 W

Data Transfer Rate Sustained

Burst Interface Cable Length (Max) 18 in Startup Time

Single Multi-session

Stop Time < 4 sec

150 KB/sec (single) 2100 - 4800 KB/sec (8X-16X variable)

16.67 MB/sec

< 7 sec < 30 sec

DVD Drive Specifications

DVD Drive

Applicable Disc DVD-5, DVD-9, DVD-10, DVD-18 CD-ROM CD-DA CD-XA Photo CD CD-I Ready CD-Bridge CD-R

Block Size CD-ROM Mode 0 CD-ROM Mode 1 CD-ROM Mode 2 DVD

Center Hole 15 mm diameter Diameter 12 cm, 8 cm Thickness 1.2 mm

Mode 1 and Mode 2 Audio Mode 2, Form 1 and 2 Single and Multiple Session

2352 bytes 2352, 2340,2336, 2048 bytes 2352,2340, 2336, 2048 bytes 2048 bytes

Track Pitch 1.6 µm Laser

Beam Divergence Output Power Type Wave Length

Access Time Random Full Stroke

Audio Output Level Line Out Headphone

Cache Buffer 128 KB Sustained Data Transfer Rate 150 KB/sec (single, CD-ROM mode)

Interface Cable Length (Max) 18 in

53.5 degrees +/- 1.5 degrees 5 mW Semiconductor laser GaAIAs 650 nm +/- 25 nm (DVD) 795 nm +/- 25 nm (CD)

DVD < 150 ms < 225 ms

1.0 V (RMS) at 47 kW

0.7 V (RMS) at 32 W

1200-3000 KB/sec (20× CAV CD-ROM mode) 2760 KB/sec (DVD mode)

CD < 100 ms < 225 ms

Startup Time < 15 sec Stop Time < 2 sec

56 K Modem Specifications

Modem 56 Kbps

Maximum Data Speed (Kbps)

Maximum Fax Speed 14.4 Kbps Data V.90, K56flex, V.34 (33.6 Kbps), V32terbo (19.2 Kbps), V.32bis

56 Kbps*

(14.4 Kbps), V.32, V.22bis, V.22, V.21, Bell 212A, Bell 103 Error Correction V.42bis, V.42, LAPM, and MNP 2-5 Fax V.17, V.29, V.27ter, V.21 Channel 2, Class 1 command set,

Group III FAX * Both K56flex and V.90 are designed only to allow faster downloads from K56Flex or V.90-

compliant digital sources. Maximum achievable download transmission rates are currently unknown, may not reach 56 Kbps, and will vary with the line condition.

33.6 Kbps Modem Specifications

Modem 33.6 Dfi (upgradable to 56K)

Maximum Data Speed (Kbps)

33.6 DFi, upgradable to 56K

Maximum Fax Speed Data

Error Correction Fax

14.4 Kbps

V.34 (33.6 Kbps), V.32terbo (19.2 Kbps), V.32bis (14.4 Kbps),

V.32, V.22bis, V.22, V.21, Bell 212A, Bell 103

V.42bis, V.42, LAPM, and MNP 2-5

V.17, V.29, V.27ter, V.21 Channel 2, Class 1 command set,

Group III FAX

Page 73

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Connector Pin Assignments

Parallel Serial Universal Serial Bus

(USB) Keyboard Mouse VGA Monitor MIDI/Joystick Line-in Speaker/Headphone

Out

This section contains the connector pin assignments for the Compaq 2250, 2510, 2410 ES and 4240 ES Series of Personal Computers.

Microphone Phone Line to Wall Phone Line to

Phone CD-Drive Data

Cable Modem

Parallel Connector

Pin Signal Pin Signal

1 Strobe* 10 Acknowledge* 2 Data Bit 0 11 Busy 3 Data Bit 1 12 Paper Out 4 Data Bit 2 13 Select 5 Data Bit 3 14 Auto Linefeed* 6 Data Bit 4 15 Error* 7 Data Bit 5 16 Initialize Printer* 8 Data Bit 6 17 Select In* 9 Data Bit 7 18-25 Signal Ground * = Active low

Serial Connector

Connector Pin Signal

1 2 3 4 5 6 7 8 9

Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Ready to Send Clear to Send Ring Indicator

Universal Serial Bus

Connector Pin Signal

1 2

- Data

+Data 3 4

Ground

+5 VDC

Keyboard

Connector Pin Signal

1 2 3 4 5 6

Data

Unused

Ground

+5 VDC

Clock

Unused

Mouse

Connector Pin Signal

1 2

Data

Unused 3 4 5 6

Ground

+5 VDC

Clock

Unused

VGA Monitor

Connector Pin Signal

1 2 3 4 5 6

Red Analog Green Analog Blue Analog Volume Up Ground

Ground Analog 7 8 9 10 11 12 13 14 15

Ground Analog

+5 VDC

Ground

Volume Down

DDC Data

Horizontal Sync

Vertical Sync

DDC Clock

MIDI/Joystick

Connector Pin Signal

1 2 3 4 5

+5 VDC

Fire A (1)

X-Axis (1)

GND

Line In

Connector Connector

6 7 8 9 10 11 12 13 14 15

Y-Axis (1)

Fire B (1)

+5 VDC

Fire A (2)

X-Axis (2)

MIDI Out

Y-Axis (2)

Fire B (2)

MIDI In

Stereo 1/8" Miniphone

Speaker/Headphone Out

Connector Connector

Stereo 1/8" Miniphone

Microphone

Connector Connector

Stereo 1/8" Miniphone

Phone Line to Wall Jack

Connector Pin Signal

1 2 3 4

Unused Tip Ring Unused

Phone Line to Phone

Connector Pin Signal

1 2 3 4

Unused Tip Ring Unused

CD Drive Data Cable

Pin Signal Pin Signal

1 RESET 21 DMARK 2 GND 22 GND 3 DD7 23 -DIOW 4 DD8 24 GND 5 DD6 25 -DIOR 6 DD9 26 GND 7 DD5 27 IORDY 8 DD10 28 SPSYNC 9 DD4 29 -DMACK 10 DD11 30 GND 11 DD3 31 INTRQ 12 DD12 32 -IOCS16 13 DD2 33 DA0 14 DD13 34 -PDIA6 15 DD1 35 DA0 16 DD14 36 DAZ 17 DD0 37 -CS1FX 18 DD15 38 -C53FX 19 GND 39 -DASP 20 (KEY) 40 GNP

Internal Fax/Modem

Pin Signal Pin Signal

1 Unused 4 Tip 2 Unused 5 Unused 3 Ring 6 Unused

Page 74

Maintenance & Service Guide

Presario 2250 Series

2510, 2410 ES & 4240 ES Personal Computers

Removal & Replacement

Jumpers & Switches | Specifications | Connector Pins | Power Cord Requirements

Power Cord Set Requirements

The voltage select switch feature on the computer allows it to operate from any line voltage between 120 or 240 volts AC.

The power cord set (flexible cord and wall plug) sent with the computer meets the requirements for use in the country where the computer was purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used. For more information on power cord set requirements, contact a Compaq authorized dealer, reseller, or service provider.

General Requirements

The requirements listed below are applicable to all countries:

1. The length of the power cord set must be at least 6.00 feet (1.8 m) and a maximum of 9.75 feet (3.0 m).

2. All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

3. The power cord set must have a minimum current capacity of 10A and a nominal voltage rating of 125 or 250 volts AC, as required by each country's power system.

4. The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector, for mating with appliance inlet on the Switch Box.

Country-Specific Requirements

Power Cord Set Requirements by

Country

Country Accredited

Agency

Applicable Note

Numbers Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland SETI 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan JIS 3 Norway NEMKO 1 Sweden SEMKO 1 Switzerland SEV 1 United

Kingdom United

States

BSI 1

UL 2

NOTES:

1. The flexible cord must be <HAR> Type HO3VV-F, 3-conductor, 1.0 mm2 conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SJT-2 or equivalent, No. 18 AWG, 3conductor. The wall plug must be a two-pole grounding type with a NEMA 515P (15A, 125V) or NEMA 6-15P (15A, 250V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a "T" mark and registration number in accordance with the Japanese Dentori Law. Flexible cord must be Type VCT or VCTF, 3-conductor, 0.75mm2 conductor size. The wall plug must be a two-pole type with a Japanese Industrial Standard C8303 (15A, 125V) configuration.