For the fastest path to the right answers, go to compaq.com/consumersupport.
At this site you will find online services to assist with your hardware and software related questions, issues,
and product needs.
Compaq offers the following online services for your Presario product:
• Drivers and product information – find original product drivers, the latest updates and software fixes,
warranty information, and product documentation.
• Compaq Customer Communities – where novices to technical experts collaborate to share knowledge,
information, and assistance. Participate in existing product discussions, review commonly asked
questions, and answer or post new questions to a community of users.
• Contact a Compaq Support Specialist – Have a product warranty issue or need to contact a technical
expert? Contact Compaq online for the fastest time to a solution.
When escalating a service event online, it is important to include the following information in your inquiry.
Please take a moment to write down the following information for your future reference.
COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office.
Microsoft and Windows are trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein.
The information in this document is subject to change without notice.
The information in this publication is subject to change without notice and is provided "AS IS" WITHOUT WARRANTY
OF ANY KIND. THE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH
RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL,
SPECIAL, PUNITIVE OR OTHER DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS INFORMATION), EVEN
IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL APPLY
REGARDLESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND REGARDLESS OF WHETHER
SUCH LIABILITY SOUNDS IN CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER THEORY OF LEGAL
LIABILITY, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
The limited warranties for Compaq products are exclusively set forth in the documentation accompanying such
products. Nothing herein should be construed as constituting a further or additional warranty.
Compaq Presario
First Edition (September 2001)
Part Number 250029-001
Regulatory Compliance Notices
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modif ications made to this device that are not expressly
approved by Compaq Computer Corporation may void the user's authority to operate the equipment.
Cable
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to
maintain compliance with FCC Rules and Regulations.
Declaration of Conformity for products marked with the FCC logo - United
States only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
For questions regarding your product, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call
1-800- 652-6672 (1-800-OK COMPAQ)
For questions regarding this FCC declaration, contact:
Compaq Computer Corporation
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call
(281) 514-3333
To identify this product, refer to the Part, Series, or Model number found on the product.
m IMPORTANT SAFETY INSTRUCTIONS
When using this device, basic safety precautions should always be followed to reduce the risk of fire, electric shock
and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
4. Always disconnect the modem cable before opening the equipment enclosure or touching an uninsulated modem
cable, jack or internal component.
5. If this product was not provided with a telephone line cord, use only No. 26 AWG or larger telecommunication line
cord in order to reduce the risk of f ire.
6. Do not plug a modem or telephone cable into the Network Interface Card (NIC) receptacle.
SAVE THESE INSTRUCTIONS
Telecommunications Device Approvals
The telecommunications device in your computer is approved for connection to the telephone network in the countries
whose approval markings are indicated on the product label located on the bottom of the computer or on the modem.
Refer to the documentation included with the product to ensure the product is conf igured for the country in which it is
located. Selecting a country other than the one in which it is located may cause your modem to be conf igured in a way that
violates the telecommunication regulations/laws of that country. In addition, your modem may not function properly if the
correct country selection is not made. If when selecting a country a message appears that states that the country is not
supported, this means that the modem has not been approved for use in this country and thus should not be used.
U.S. Modem Regulatory Statements
This equipment complies with Part 68 of the FCC rules. Located on the bottom of the computer or on the modem is a label
that contains, among other information, the FCC certif ication number and ringer equivalence number (REN) for this
equipment. If requested, this information must be provided to the telephone company.
Applicable certification jack USOC = RJ11C. An FCC compliant telephone cord and modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible
modular jack which is Part 68 Compliant. See installation instructions for details.
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the
telephone line may result in the devices not ringing in response to an incoming call. Typically, the sum of the RENs of all
devices connected to one line should not exceed five (5.0). To be certain of the number of devices that may be connected to
a line (as determined by the total RENs) contact the local telephone company.
If this Compaq equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. But, if advance notice is not practical, the telephone company will
notify the customer as soon as possible. Also, you will also be advised of your right to f ile a complaint with the FCC if you
believe it is necessary.
The telephone company may make changes to its facilities, equipment, operations or procedures that could affect the
operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted telephone service.
If trouble is experienced with this Compaq equipment, call Compaq at 1-800-OK-COMPAQ or 1-800-652-6672. If the
equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment
until the problem is resolved. You should only perform repairs to the equipment specifically discussed in the
Troubleshooting section of the user guide, if one is provided.
Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic
device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom
of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the
business or other entity, or other individual sending the message and the telephone number of the sending machine or such
business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for
which charges exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, you should complete the steps outlined in the faxing software
instructions.
These requirements apply to all fax machines and have been extended to all fax modems manufactured on or after December
13, 1995.
m CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electric
inspection authority, or electrician, as appropriate.
NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all
the devices does not exceed 5. The Ringer Equivalence Number for this device is 1.0.
Congratulations! As the owner of a new Compaq Internet PC, you
In This Chapter
Symbols and Graphics
Used, 1-2
Where Can I Find
Information?, 1-3
Safety, 1-4
How Do I Find Information
on the Learning More CD?,
1-5
have joined the worldwide community of Presario computer
users. Once your computer is set up and connected to the Internet,
you can explore vast regions of information, entertainment, and
online services.
1
This guide is designed to help you:
➜ Get acquainted with computer features you’ll want to try
during the first few days or weeks.
➜ Keep your computer running smoothly by using the tools on
your computer.
➜ Solve problems if they occur.
MY PRESARIO—GETTING STARTEDINTRODUCTION 1-1
Symbols and
Graphics Used
Warnings and cautions are
displayed to protect you
from injury, your equipment
from damage, and your files
from data loss.
The following words and symbols have special meaning in this
guide and in the CD documentation:
Failure to follow directions may
Warning
Did you know ...
result in bodily harm or loss of
life.
Understanding the background
or concept may help you solve a
problem.
Tip
See also ...
Helpful hints make using your
computer easier and faster.
Another document or another
page in this document has
related information.
m Caution: Failure to follow directions may result in damage to
equipment or loss of data.
Computer Illustrations and Features
The computer illustrations shown and the features described in
this guide may differ slightly from your Compaq Presario
Internet PC.
1-2 INTRODUCTIONMY PRESARIO—GETTING STARTED
Where Can
Warranty Certificate
I Find
Information?
Information is available in
several forms: printed
documents, electronic
documents on the CD that
came with your computer,
and the Compaq Web site.
Use this guide as your first
point of reference, and then
refer to the following
documents:
➜ Quick Set-Up poster
➜ Warranty Certificate
➜ My Presario—Learning
More CD
➜ Presario Newsletter
Did you know ...
The Compaq Web site is
available worldwide. As you
explore the Internet, go to
the following address for
information about products,
services, and exciting
activities:
The warranty details Compaq’s commitment to repair or replace
parts during the warranty period and lists important Compaq
telephone numbers. In the event of a mechanical problem, contact
Compaq, not the retailer who sold you the computer.
Keep the warranty in a safe place for future reference.
Replacing Parts
The Easy Access design of your Internet PC allows you to access
internal components—in most cases, without using any tools.
The My Presario—Learning More CD describes procedures for
upgrading and replacing computer components. If you experience
a problem and are unable to resolve the issue after referring to
this guide and the My Presario—Learning More CD, contact
Technical Support. If a replacement part is needed, the technician
will send the replacement part with illustrated instructions for
removing the factory-installed part and replacing it.
Upgrading Your Computer
Expand your Presario performance with upgrades like memory
and additional peripherals, such as a digital camera and a printer.
To learn more, visit the online store at:
compaq.com/athome
compaq.com
MY PRESARIO—GETTING STARTEDINTRODUCTION 1-3
Safety
Safety and Comfort
Your computer is an
electrical device. Treat it
with care to avoid personal
injury and damage to the
equipment.
Warning
To reduce the risk of electric
shock and damage to the
equipment, read the Safety and
Comfort Guide on the My
Presario—Learning More CD
before performing any
procedures involving the
internal components of your
computer.
Did you know ...
For added protection during an
electrical storm, perform a
shutdown, then disconnect your
computer (and all peripherals)
from the power source (wall
outlet). After shutting down
your computer, unplug the
surge protector(s) from the
power source.
The My Presario—Learning More CD contains safety and
comfort information on how to:
➜ Set up your work area for maximum comfort.
➜ Practice good posture, hand position, work habits, and health
habits while using your computer.
➜ Use a grounding plug to prevent electrical shorts, shocks, or
fires.
➜ Use a surge protector to regulate the flow of electricity to the
computer, modem, and all peripherals, such as a printer,
speakers, and monitor.
➜ Become static-free before removing the side panel.
Don’t forget to plug your surge
protector(s) back in after the
storm has passed.
1-4 INTRODUCTIONMY PRESARIO—GETTING STARTED
How Do I Find
Using the My Presario—Learning More CD
Information on
the Learning
More CD?
The My Presario—Learning
More CD has information
on the following topics:
➜ Advanced features of
your computer
➜ Solving computer
problems
➜ Safety and comfort
➜ Compaq Help &
Support
➜ Upgrading your
computer
➜ Government regulatory
information
Did you know ...
Electronic documents often
have hyperlinks to help you
find information quickly. When
you pass the cursor over a
hyperlink, a small hand
displayed. When you click a
hyperlink, it jumps to the
referenced page. Hyperlinks
are represented by navigation
buttons, colored text, and
images.
S is
1. Insert the My Presario—
Learning More CD into
the CD-ROM drive. The
CD will run automatically
and the main page will be
displayed.
Note: If the CD does not run
automatically, click the Start
button, select Run, and type
E:autorun.exe (where E
represents the letter of your
CD-ROM drive).
2. On the Learning More
CD Online Documentation
main page, hover your
cursor over a topic to see
a list of subtopics.
3. Click one of the topics on
the main page to view
its contents.
4. On the topic page, click
one of the subtopics that
you want to view, or click
the forward and back icons
to move to the next or
previous subtopic.
Note: You can return to the main
page at any time by clicking the
Home icon.
MY PRESARIO—GETTING STARTEDINTRODUCTION 1-5
1-6 INTRODUCTIONMY PRESARIO—GETTING STARTED
Using Your
Computer
In this chapter, you learn about the following exciting,
In This Chapter
easy-to-use features of your computer:
2
Your Computer at a Glance,
2-2
Keyboard Basics, 2-4
Keyboard Buttons, 2-5
System Status Lights, 2-10
Smart Credit Card Internet
Keyboard, 2-11
TM
Compaq/Logitech
Wireless Wheel Mouse,
2-12
Scroll Mouse and Wireless
Mouse, 2-13
Disk Drive, Hard Drive,
CD-ROM, CD-RW,
DVD-ROM, and DVD-R/RW
Drives, 2-15
➜ Computer: Become familiar
with all the components on
the front and back of your
computer.
➜ Keyboard: Learn about all
the keyboard’s capabilities,
including one-button access
to the Internet!
➜ Scroll Mouse: See how easy it is to use the scroll mouse and
learn shortcuts to save time.
➜ Hard Drive, CD-ROM, CD-RW, DVD-ROM, and
DVD-R/RW Drives: Use the various drives to listen to
your favorite CDs or watch movies.
Note: Illustrations and features shown may differ slightly from those of
your computer.
MY PRESARIO—GETTING STARTEDUSING YOUR COMPUTER 2-1
Your Computer
What’s in Front (5000 Series)?
at a Glance
Before you begin, you’ll
want to become familiar
with the components of your
Compaq Presario.
Tip
Some components have
color-coded connectors that
match the ports on the back of
your computer.
1 CD-R/RW or DVD-R/RW drive
2 Disk drive
3 Two USB connectors for
connecting USB devices
(varies by model)—ports for
connecting peripheral devices,
such as gamepads, joysticks,
and video cameras
4 Power button
5 CD storage for storing five
CDs
What’s in Back (5000 Series)?
1 Power port
2 PS/2 mouse port
3 PS/2 keyboard port
4 Serial port for connecting a
serial peripheral device
5 Parallel port for connecting a
peripheral device, such as a
printer
6 Audio speaker ports
7 Microphone port
8 USB ports for connecting an
Internet keyboard or other
USB devices
9 Ethernet port for connecting
to an Ethernet network
(if equipped)
- Monitor port
; 1394 port
< Modem port for connecting
to a phone line
Note: Connectors and
their positions may vary
by model.
2-2 USING YOUR COMPUTERMY PRESARIO—GETTING STARTED
Your Computer
What’s in Front (8000 Series)?
at a Glance,
cont.
1 CD-R/RW or DVD-R/RW
drive
2 Disk drive
3 Power button
4 Two USB connectors for
connecting USB devices
(varies by model)—ports
for connecting peripheral
devices, such as gamepads,
joysticks, and video cameras
5 1394 port
What’s in Back (8000 Series)?
1 Power port
2 PS/2 mouse port
3 PS/2 keyboard port
4 Serial port for connecting a
serial peripheral device
5 Parallel port for connecting a
peripheral device, such as a
printer
6 Audio speaker ports
7 Microphone port
8 USB ports for connecting an
Internet keyboard or other
USB devices
9 Ethernet port for connecting
to an Ethernet network
(if equipped)
- Monitor port
; 1394 port
< Modem port for connecting
to a phone line
Note: Connectors and
their positions may vary
by model.
MY PRESARIO—GETTING STARTEDUSING YOUR COMPUTER 2-3
Keyboard
Basics
Getting to Know the Standard
Keyboard Keys
The standard keys perform
the following functions:
1 Main keys are the
typewriter-style keys.
2 Function keys are the
F1 through F12 keys.
Two of these keys are
active even without a
program running. F1
enables you to get help
on Windows-related
topics. F3 enables you
to search for f iles or
folders.
3 Arrow keys can be
used for games and to
navigate through a
document or Web site.
These keys allow you
to move left, right, up,
and down, using the
keyboard instead of
the mouse.
Some keys have special functions when used alone or combined
with other keys. These functions vary depending on the program
you are using.
Main keys 3Arrow keys
1
2Function keys4Numeric keys
Note: Style of keyboard may vary by model.
4 Numeric keys work like
a calculator keypad.
2-4 USING YOUR COMPUTERMY PRESARIO—GETTING STARTED
Keyboard
Buttons
The keyboard buttons make
it easier and faster to get on
the Internet, use your
favorite software, or listen to
your favorite CD. You might
even want to watch a movie
or send an e-mail.
The keyboard buttons are shown in the following illustration.
They are discussed in detail on the following pages.
1CD/DVD Control Buttons5Volume/Mute Buttons
2Internet Zone Buttons6Stand By Button
3Quick Launch Help Button7LED Status Lights
4Quick Launch My
Program Button
The CD/DVD control
Using CD/DVD Control Buttons
buttons provide a quick and
easy way to play a CD or a
DVD movie at the touch of a
button. The buttons can also
be used to control MP3 files
played through Windows
Media Player.
Many CDs begin playing
automatically when inserted
into the drive. Refer to
“Playing an Audio CD” in
this chapter to play a CD.
See also ...
Refer to “Adjusting the
Volume” in this chapter to
adjust the volume when playing
a CD or a DVD.
MY PRESARIO—GETTING STARTEDUSING YOUR COMPUTER 2-5
1Play/Pause starts or stops
a CD, DVD, or MP3
temporarily.
2Rewind/Previous Track
skips to the previous track.
3Fast Forward/Next Track
skips to the next track.
Note: Buttons may vary by model.
4Stop ends the CD, DVD, or
MP3 play, rewind, and fast
forward functions.
5Eject/Load ejects or loads
the CD or DVD.
Keyboard
Buttons, cont.
With the press of a keyboard
button, you can get on the
Internet fast, read your
e-mail, or check out the
latest in entertainment.
Depending on which
Internet Service Provider
(ISP) you have, the default
options provided by the
Internet Zone buttons may
vary.
Did you know ...
Until you set up your Internet
Service Provider (ISP), each
Internet button takes you to a
window that guides you
through the ISP set-up process.
Using Internet Zone Buttons
Note: Button functions may vary by model and by region.
No.Description
1Search accesses a Web site that helps you to locate news and
information on the Internet. Search for topics including news
and information, shopping, images, music, and video.
2Activity launches your favorite Internet Zone activity. The
default brings you to your Community center, a vibrant online
community experience with chat sessions, discussion boards,
clubs, home pages, photo albums, and more.
Note: On the Smart Credit Card Internet keyboard, the Activity
button is replaced by the Smart Credit Card button. Refer to the
“Smart Credit Card Internet Keyboard” section for details.
3E-mail launches your e-mail application.
4Instant Internet provides your daily starting point to the
Internet. It connects you to a customizable Web page filled with
local weather, news, sports, and financial information.
between novices and technical experts, who share knowledge
and information and provide assistance. Participate in existing
product discussions, review commonly asked questions, and
answer or post new questions to a community of users.
6Retail/Affinity Central provides an instant connection to your
computer store and a variety of leading consumer companies.
7Entertainment is your online scoop for the world of
entertainment, featuring music downloads, streaming video,
Web casts, entertainment news, and reviews.
2-6 USING YOUR COMPUTERMY PRESARIO—GETTING STARTED
Keyboard
Customizing the Internet Zone Buttons
Buttons, cont.
Some Internet buttons have
a default function, and
others can be assigned a
function such as calling up
your favorite Internet page
or reading your e-mail. After
being assigned a function,
these buttons can be
reassigned to a different
function.
You can access your favorite
program, Web site, or
document by pressing the
Quick Launch Web
buttons. These are the
G and My Program
Help
buttons.
See also ...
Refer to “Preventive
Maintenance
Presario—Learning More CD
for additional information on
service and support.
” on the My
1. From the Windows desktop, click the Start button then click
Control Panel. The Control Panel window is displayed.
2. In the Control Panel, click Printers and Other Hardware
then click the Easy Access Buttons
prompts you to press the Easy Access (Internet Zone) button
you would like to program.
3. Press the Internet button you would like to program.
This takes you to a Web site that provides instructions for
reassigning the Internet button.
ÿ icon. A dialog box
Using Quick Launch Web Buttons
No.Description
1Help takes you to the Compaq Service & Support Center, which
provides information about your Presario. You can find
information about your computer and computer-related
peripherals as well as access links to online technical support.
2My Program can be programmed to launch your favorite
software, Web site, or document.
Note: Buttons and their functions may vary by model and region.
MY PRESARIO—GETTING STARTEDUSING YOUR COMPUTER 2-7
Keyboard
Assigning the My Program Button
Buttons, cont.
After you assign the
My Program D button
settings, pressing the button
opens your selected
software, Web site, or
document automatically.
See also ...
Instructions for reassigning the
My Program button are found
on the My Presario—Learning
More CD.
The Vo l u m e C on tr o l
buttons allow you to
control the volume of your
computer. Or, if you want
silence, press the Mute a
button. It’s that simple!
1. Press the My Program D button 1.
The Compaq Easy Access Button
Settings dialog box is displayed.
2. Select Launch a new program or
Launch a new website, then click
Next.
3. If you selected Launch a new
program, select either Programs or Documents, then
choose the program or document you want to assign to the
My Program D button
4. If you selected Launch a new website, choose the Web site
you want to assign to the My Program D button.
5. Click OK to verify your selection.
6. Click OK.
Adjusting the Volume
Use the following buttons on your keyboard to adjust the volume
as needed:
➜ Press the minus ¡ button 1
to decrease the volume.
➜ Press the plus ¢ button 2
to increase the volume.
➜ Press the mute a button 3
to turn off the sound.
2-8 USING YOUR COMPUTERMY PRESARIO—GETTING STARTED
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