Compaq NW8000 User Manual

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Maintenance and Service Guide

HP Compaq Business Notebook nc8000 HP Compaq Mobile Workstation nw8000

Document Part Number: 333954-002

January 2004

This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing notebook disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide HP Compaq Business Notebook nc8000 HP Compaq Mobile Workstation nw8000 Second Edition January 2004 First Edition September 2003 Document Part Number: 333954-002

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . 1–16

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–16

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–17

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–29

2 Troubleshooting

2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3

Selecting from the Security Menu . . . . . . . . . . . . . . 2–4

Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5

2.2 Using Diagnostics for Windows . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Configuration

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.3 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . 2–10

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–8

3.4 Miscellaneous Cable Kit Components . . . . . . . . . . . 3–9

3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 MultiBay Device . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.7 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

5.8 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15

5.9 Memory Expansion Board . . . . . . . . . . . . . . . . . . . 5–19

5.10 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

5.11 Mini PCI Communications Board. . . . . . . . . . . . . 5–22

5.12 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.13 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26

5.14 LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . 5–27

iv Maintenance and Service Guide

5.15 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.16 Security Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.17 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.18 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–34

5.19 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37

5.20 TouchPad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38

5.21 Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40

5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–42

6 Specifications

A Connector Pin Assignments

B Power Cord Requirements

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

C Screw Listing

Contents

Index

Maintenance and Service Guide v

Product Description

The HP Compaq Business Notebook nc8000 and HP Compaq Mobile Workstation nw8000 offer advanced modularity, an Intel® Pentium® M processor with 64-bit architecture, an ATI MOBILITY RADEON 9600 Pro graphics controller with 128 or 64 MB of discrete video memory, and extensive multimedia support.

HP Compaq Business Notebook nc8000 and HP Compaq Mobile Workstation nw8000

Maintenance and Service Guide 1–1

Product Description

1.1 Models

Notebook model information is shown in Tables 1-1 through 1-3. Configuration code LY2Z applies to all models of the HP Compaq Business Notebook nc8000. Configuration code MDBZ applies to all models of the HP Compaq Mobile Workstation nw8000.

Table 1 -1

HP Compaq Business Notebook nc8000

and HP Compaq Mobile Workstation nw8000

Model Naming Conventions

Key

Cnc P 320 Y7 80 Y Gg 10 H XXXXXX-XXX

123456789 10

Key Description Options

1 Brand/Series

designator

2 Processor type P = Intel Pentium M

3 Processor speed 170 = 1.70 GHz

C = HP Compaq nc = nc8000

nw = nw8000

150 = 1.50 GHz

160 = 1.60 GHz

140 = 1.40 GHz

4Display type/

size/resolution

5 Hard drive size 80 = 80 GB

6 Optical drive

designator

1–2 Maintenance and Service Guide

U = UXGA S = SXGA+ X = XGA

60 = 60 GB

D = DVD-ROM Y = DVD+RW/R and

CD-RW Combo Drive

5 = 15.X-inch

40 = 40 GB

W = DVD/CD-RW

Combo Drive

Product Description

Table 1 -1

HP Compaq Business Notebook nc8000

and HP Compaq Mobile Workstation nw8000

Model Naming Conventions

(Continued)

7 Integrated

communication/ wireless device

8 RAM 10 = 1.0-GB 51 =

9 Operating system P = Microsoft® Windows® XP Professional

10 SKU#

G = Combination modem + GB NIC N = None

2 = Microsoft Windows 2000

b = 802.11b d = 802.11a/b/g g = 802.11a/b +

i = 802.11b +

j = 802.11g +

k = 802.11a/b +

m = 802.11a/b/g +

p = Bluetooth

512-MB

Bluetooth®

Bluetooth

25 = 256-MB

Maintenance and Service Guide 1–3

Product Description

Table 1 -2

HP Compaq Business Notebook nc8000 Models

These HP Compaq Business Notebook nc8000 models feature the following:

■ Dual point (pointing stick and TouchPad) pointing device

■ 128-MB discrete video memory

■ 8-cell, lithium ion (Li-Ion) battery pack

■ 3-year warranty on parts and labor

Cnc8000 P 170 U5 60 Y Gm 51 P

Asia Pacific Belgium Denmark France Germany Greece Italy

Cnc8000 P 160 S5 40 D Gm 51 P

Germany Italy Japan

DQ617A UUF DQ617A UUG DQ617A ABY DQ617A ABF DQ617A ABD DQ617A AB7 DQ617A ABZ

DQ618A ABD DQ618A ABZ DQ618A ABJ

Japan The Netherlands Norway Portugal Sweden/Finland United Kingdom United States

United Kingdom United States

DQ617A ABJ DQ617A ABH DQ617A ABN DQ617A AB9 DQ617A AK8 DQ617A ABU DQ617A ABA

DQ618A ABU DQ618A ABA

1–4 Maintenance and Service Guide

Product Description

Table 1 -2

HP Compaq Business Notebook nc8000 Models

These HP Compaq Business Notebook nc8000 models feature the following:

■ Dual point (pointing stick and TouchPad) pointing device

■ 64-MB discrete video memory

■ 8-cell, Li-Ion battery pack

■ 3-year warranty on parts and labor

Cnc8000 P 170 X5 60 W Gm 51 P

French Canada DH918U ABC United States DH918U ABA

Cnc8000 P 160 S5 40 W Gj 51 2

(Continued)

Belgium Denmark Europe France Germany Greece Iceland Italy

DJ242A UUG DJ242A ABY DJ242A ABB DJ242A ABF DJ242A ABD DJ242A AB7 DJ242A A2M DJ242A ABZ

The Netherlands Norway Portugal Spain Sweden/Finland Switzerland United Kingdom

DJ242A ABH DJ242A ABN DJ242A AB9 DJ242A ABE DJ242A AK8 DJ242A UUZ DJ242A ABU

Maintenance and Service Guide 1–5

Product Description

Table 1 -2

HP Compaq Business Notebook nc8000 Models

Cnc8000 P 160 S5 40 D Gn 51 P

Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan English Korea

DN889A UUF DN889A ABG DN889A UUG DN889A AC4 DN889A AKB DN889A ABY DN889A ABB DN889A ABF DN889A ABC DN889A ABD DN889A AB7 DN889A AB5 DN889A AKC DN889A A2M DN889A ACJ DN889A ABT DN889A ABZ DN889A ABJ DN889A ACF DN889A AB1

Latin America The Netherlands Norway People’s

Republic

of China Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Ta i wa n Thailand Tu r ke y United Kingdom United States

(Continued)

DN889A ABM DN889A ABH DN889A ABN DN889A AB2

DN889A AKD DN889A AB9 DN889A ACB DN889A ABV DN889A AKN DN889A ABE DN889A AK8 DN889A UUZ DN889A AB0 DN889A AKL DN889A AB8 DN889A ABU DN889A ABA

1–6 Maintenance and Service Guide

Table 1 -2

HP Compaq Business Notebook nc8000 Models

Cnc8000 P 160 S5 40 D Gn 51 2

Asia Pacific Australia Belgium Brazil Czech Republic Denmark Europe France French Canada Germany Greece Hong Kong Hungary Iceland India Israel Italy Japan Japan English Korea

Cnc8000 P 160 S5 40 W Gj 51 P

Belgium Denmark Europe France Germany Greece Iceland Italy

DN890A UUF DN890A ABG DN890A UUG DN890A AC4 DN890A AKB DN890A ABY DN890A ABB DN890A ABF DN890A ABC DN890A ABD DN890A AB7 DN890A AB5 DN890A AKC DN890A A2M DN890A ACJ DN890A ABT DN890A ABZ DN890A ABJ DN890A ACF DN890A AB1

DJ241A UUG DJ241A ABY DJ241A ABB DJ241A ABF DJ241A ABD DJ241A AB7 DJ241A A2M DJ241A ABZ

Latin America The Netherlands Norway People’s

Republic

of China Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Ta i wa n Thailand Tu r ke y United Kingdom United States

The Netherlands Norway Portugal Spain Sweden/Finland Switzerland United Kingdom

Product Description

(Continued)

DN890A ABM DN890A ABH DN890A ABN DN890A AB2

DN890A AKD DN890A AB9 DN890A ACB DN890A ABV DN890A AKN DN890A ABE DN890A AK8 DN890A UUZ DN890A AB0 DN890A AKL DN890A AB8 DN890A ABU DN890A ABA

DJ241A ABH DJ241A ABN DJ241A AB9 DJ241A ABE DJ241A AK8 DJ241A UUZ DJ241A ABU

Maintenance and Service Guide 1–7

Product Description

Table 1 -2

HP Compaq Business Notebook nc8000 Models

Cnc8000 RP 150 U5 60 W Gj 51 P

Europe DU250S#ABB

Cnc8000 RP 150 X5 40 D Gi 25 P

People’s Republic

of China

Cnc8000 RP 150 X5 40 D Gp 25 2

DT818P#AB2

(Continued)

Belgium Czech Republic Denmark Europe France Germany Greece Hungary Iceland Israel Italy The Netherlands

Cnc8000 RP 150 X5 40 D Gp 25 P

Belgium Czech Republic Denmark Europe France Germany Greece Hungary Iceland Israel Italy The Netherlands

DJ244A#UUG DJ244A#AKB DJ244A#ABY DJ244A#ABB DJ244A#ABF DJ244A#ABD DJ244A#AB7 DJ244A#AKC DJ244A#A2M DJ244A#ABT DJ244A#ABZ DJ244A#ABH

DJ243A#UUG DJ243A#AKB DJ243A#ABY DJ243A#ABB DJ243A#ABF DJ243A#ABD DJ243A#AB7 DJ243A#AKC DJ243A#A2M DJ243A#ABT DJ243A#ABZ DJ243A#ABH

Norway Poland Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Tu r ke y United Kingdom

DJ244A#ABN DJ244A#AKD DJ244A#AB9 DJ244A#ACB DJ244A#ABV DJ244A#AKN DJ244A#ABE DJ244A#AK8 DJ244A#UUZ DJ244A#AB8 DJ244A#ABU

DJ243A#ABN DJ243A#AKD DJ243A#AB9 DJ243A#ACB DJ243A#ABV DJ243A#AKN DJ243A#ABE DJ243A#AK8 DJ243A#UUZ DJ243A#AB8 DJ243A#ABU

1–8 Maintenance and Service Guide

Table 1 -2

HP Compaq Business Notebook nc8000 Models

Cnc8000 RP 150 X5 40 W Gi 25 P

Product Description

(Continued)

People’s Republic

of China

Cnc8000 RP 150 X5 60 W Gb 25 P

Taiwan DT815P#AB0

Cnc8000 RP 150 Y5 40 D Gb 25 P

People’s Republic

of China

Cnc8000 RP 150 Y5 40 W Gi 51 P

People’s Republic

of China

Cnc8000 RP 150 Y5 60 W Gi 51 P

United States DH936U#ABA French Canada DH936U#ABC

Cnc8000 RP 150 Y5 60 W GN 51 H

Europe DU256S#ABB

Cnc8000 RP 150 Y5 60 W Gb 51 P

Korea DT807P#AB1

Cnc8000 P 140 X5 40 D Gi 25 P

Asia Pacific Belgium Denmark France Germany Greece Italy Japan

Cnc8000 P 140 X5 40 D Gn 25 P

DT819P#AB2

DS814P#AB2

DT817P#AB2

DQ616A UUF DQ616A UUG DQ616A ABY DQ616A ABF DQ616A ABD DQ616A AB7 DQ616A ABZ DQ616A ABJ

The Netherlands Norway Portugal Spain Sweden/Finland Switzerland United Kingdom United States

DQ616A ABH DQ616A ABN DQ616A AB9 DQ616A ABE DQ616A AK8 DQ616A UUZ DQ616A ABU DQ616A ABA

French Canada DH917U ABC United States DH917U ABA

Maintenance and Service Guide 1–9

Product Description

Tabl e 1-3

HP Compaq Mobile Workstation nw8000 Models

These HP Compaq Mobile Workstation nw8000 models feature the following:

■ Dual point (pointing stick and TouchPad) pointing device

■ 128-MB discrete video memory

■ TPM security card

■ 8-cell, Li-Ion battery pack

■ 3-year warranty on parts and labor

Cnw8000 P 170 U5 60 Y Gd 10 P

Asia Pacific Australia Hong Kong Japan Korea

Cnw8000 P 170 U5 60 W Gk 10 P

United States DQ857A ABA

Cnw8000 P 160 X5 60 W Gp 51 P

Australia DS864P ABG

Cnw8000 P 160 X5 60 W Gp 51 2

Australia DS865P ABG

DU536P UUF DU536P ABG DU536P AB5 DU536P ABJ DU536P AB1

People’s

Republic of China

Ta i wa n

DU536P AB2

DU536P AB0

1–10 Maintenance and Service Guide

Product Description

Tabl e 1-3

HP Compaq Mobile Workstation nw8000 Models

These HP Compaq Mobile Workstation nw8000 models feature the following:

■ Dual point (pointing stick and TouchPad) pointing device

■ 128-MB discrete video memory

■ 8-cell, Li-Ion battery pack

■ 3-year warranty on parts and labor

Cnw8000 P 170 U5 60 Y Gd 10 P

Australia Hong Kong Japan Korea

Cnw8000 P 170 U5 60 Y Gn 51 P

DU535P ABG DU535P AB5 DU535P ABJ DU535P AB1

People’s

Republic of China

Ta i wa n

(Continued)

DU535P AB2

DU535P AB0

Asia Pacific Australia Belgium Europe France French Canada Germany Italy Japan Korea Hong Kong

Cnw8000 P 170 U5 60 Y Gn 51 2

Asia Pacific Australia Belgium Europe France French Canada Germany Italy Japan Korea Hong Kong

DN912A UUF DN912A ABG DN912A UUG DN912A ABB DN912A ABF DN912A ABC DN912A ABD DN912A ABZ DN912A ABJ DN912A AB1 DN912A AB5

DN913A UUF DN913A ABG DN913A UUG DN913A ABB DN913A ABF DN913A ABC DN913A ABD DN913A ABZ DN913A ABJ DN913A AB1 DN913A AB5

Latin America People’s

Republic

of China Spain Sweden/Finland Switzerland Ta i wa n United Kingdom United States

Latin America People’s

Republic

of China Spain Sweden/Finland Switzerland Ta i wa n United Kingdom United States

DN912A ABM DN912A AB2

DN912A ABE DN912A AK8 DN912A UUZ DN912A AB0 DN912A ABU DN912A ABA

DN913A ABM DN913A AB2

DN913A ABE DN913A AK8 DN913A UUZ DN913A AB0 DN913A ABU DN913A ABA

Maintenance and Service Guide 1–11

Product Description

Tabl e 1-3

HP Compaq Mobile Workstation nw8000 Models

Cnw8000 P 170 U5 60 W Gm 51 P

Asia Pacific DU534P UUF

Cnw8000 P 170 U5 60 W Gd 10 P

Asia Pacific DU535P UUF Japan DU529P ABJ

Cnw8000 P 170 U5 60 W Gd 10 2

Japan DU530P ABJ

Cnw8000 P 170 U5 60 W Gd 51 P

Japan DU531P ABJ

Cnw8000 P 170 S5 60 W Gk 51 P

(Continued)

Europe France Germany Italy

Cnw8000 P 170 X5 60 W Gm 51 P

Asia Pacific DU532P UUF

Cnw8000 P 160 X5 60 W Gi 51 P

People’s Republic

of China

Cnw8000 P 150 X5 60 W Gm 51 P

Asia Pacific DU533P UUF

Cnw8000 P 150 X5 60 W Gi 51 P

People’s Republic

of China

Cnw8000 P 170 U5 60 W Gm 10 P

French Canada DH919U ABC United States DH919U ABA

DQ556A ABB DQ556A ABF DQ556A ABD DQ556A ABZ

DT821P AB2

DT820P AB2

Japan United Kingdom United States

DQ556A ABJ DQ556A ABU DQ556A ABA

1–12 Maintenance and Service Guide

Product Description

Tabl e 1-3

HP Compaq Mobile Workstation nw8000 Models

Cnw8000 P 170 U5 60 W Gg 51 P

(Continued)

Belgium Europe France Germany Italy

Cnw8000 P 160 S5 40 W Gn 51 P

French Canada DH920U ABC United States DH920U ABA

DJ294A UUG DJ294A ABB DJ294A ABF DJ294A ABD DJ294A ABZ

Spain Sweden Switzerland United Kingdom

DJ294A ABE DJ294A AK8 DJ294A UUZ DJ294A ABU

Maintenance and Service Guide 1–13

Product Description

1.2 Features

■ Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all

with 1024-KB L2 cache and 400-MHz processor side bus, varying by notebook model

■ 15.1-inch UXGA (1600×1200), SXGA+ (1400×1050), or

XGA (1024×768) TFT display with over 16.7 million colors, varying by notebook model

■ ATI MOBILITY RADEON 9600 Pro graphics controller

with 128 or 64 MB of video memory, varying by notebook model

■ 80-, 60-, or 40-GB high-capacity hard drive, varying by

notebook model

■ 256-MB DDR Synchronous DRAM (SDRAM) at 333 MHz,

expandable to 2.0 GB

■ Microsoft® Windows® 2000 or Windows XP Professional,

varying by notebook model

■ Full-size Windows 98 keyboard with integrated numeric

keypad

■ Dual point (TouchPad and pointing stick) pointing device,

with TouchPad on/off button and light

■ Integrated Secure Digital (SD) Memory Card flash media slot

■ Integrated 10/100/1000 BASE-T Ethernet local area network

(LAN) NIC with RJ-45 connector

■ Integrated wireless support for Bluetooth® LAN and Mini

PCI 802.11a/b/g LAN devices

■ Support for fixed optical drive and MultiBay device

■ Support for two Type II/Type III PC Card slots with support

for both 32-bit (CardBus) and 16-bit PC Cards

1–14 Maintenance and Service Guide

■ External 65-W AC adapter with power cord

■ 8-cell Li-Ion battery pack

■ HP PremierSound audio

■ Support for the following optical drives:

❏ 24X Max DVD/CD-RW Combo Drive

❏ 24X Max DVD+RW/R and CD-RW Combo Drive

❏ 8X Max DVD-ROM Drive

❏ 24X Max CD-ROM Drive

■ Connectors:

❏ SD Memory Card

❏ Infrared

❏ Two Type II PC Card slots

❏ RJ-11 (modem)

❏ RJ-45 (NIC)

❏ Two Universal Serial Bus (USB) 2.0

Product Description

❏ S-Video

❏ Parallel

❏ Serial

❏ External monitor

❏ DC power

❏ Docking

❏ IEEE 1394 digital

❏ Microphone

❏ Stereo speaker/headphone

Maintenance and Service Guide 1–15

Product Description

1.3 Clearing a Password

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear the CMOS memory:

1. Prepare the notebook for disassembly (refer to Section

“5.3 Preparing the Notebook for Disassembly” for more

information).

2. Remove the real time clock (RTC) battery (refer to Section

“5.15 RTC Battery”).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings are cleared.

1.4 Power Management

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

■ Standby

■ Hibernation

■ Setting customization by the user

■ Hotkeys for setting the level of performance

■ Lid switch standby/resume

■ Power/standby button

■ Advanced Configuration and Power Management (ACPM)

compliance

1–16 Maintenance and Service Guide

1.5 External Components

The external components on the front and right side of the notebook are shown below and described in Table 1-4.

Front and Right-Side Components

Product Description

Maintenance and Service Guide 1–17

Product Description

Tabl e 1-4

Front and Right-Side Components

Item Component Function

1 Stereo speakers (2) Produce stereo sound.

2 Display release latch Opens the notebook.

3 Mute button Mutes the system volume. The button lights

4 Volume control

buttons

5 PC Card eject buttons Eject an optional PC Card or Smart Card

6 Audio line-out jack Connects optional powered stereo

7 Microphone jack Connects an optional monaural

8 PC Card slots Support optional Type I, Type II, or Type III

9 Secure Digital (SD)

slot

10 MultiBay Supports an optional MultiBay device, such

up when volume is muted.

Increase and decrease system volume. Press the volume up button (on right) to increase sound. Press the volume down button (on left) to decrease sound.

(if a Smart Card Reader is installed) from the top or bottom PC Card slot.

speakers, headphones, headset, or television audio.

microphone.

32-bit (CardBus) or 16-bit PC Cards.

In select notebooks, one PC Card

✎

slot can be replaced with a factory-installed Smart Card Reader.

Accepts SD Memory Card and MultiMediaCards.

as a drive or battery pack.

11 Infrared port Provides wireless communication between

12 RJ-11 jack Connects a modem cable.

1–18 Maintenance and Service Guide

the notebook and an optional IrDA-compliant device.

Product Description

The external components on the rear and left side are shown below and described in Table 1-5.

Rear and Left-Side Components

Tabl e 1-5

Rear and Left-Side Components

Item Component Function

1 USB connectors (2) Connect USB 1.1- and 2.0-compliant

devices to the notebook using a standard USB cable.

The bottom connector is a self-powered USB connector. It can be used to connect USB 1.1- and 2.0-compliant devices to the notebook using a standard USB cable, and connect an optional External MultiBay to the notebook using the External MultiBay-powered USB cable.

2 1394 connector Connects a device that requires high

Maintenance and Service Guide 1–19

bandwidth, such as a digital camera or other video or audio device.

Product Description

Tabl e 1-5

Rear and Left-Side Components

Item Component Function

3 Power connector Connects an AC adapter or an optional

Automobile Power Adapter/Charger or Aircraft Power Adapter.

4 Serial connector Connects an optional serial device.

5 Parallel connector Connects an optional parallel device, such

as an external diskette drive or a printer.

(Continued)

6 S-Video out jack Connects an optional S-Video device, such

7 External monitor

connector

8 RJ-45 jack Connects a network cable.

9 Intake vents (2) Enable airflow to cool internal components.

10 Security cable slot Attaches an optional security cable to the

11 Optical disk drive Reads and records CD and DVD media.

12 Battery bay Holds the primary battery pack. The battery

as a television, VCR, camcorder, overhead projector, or video capture card.

Connects an optional external monitor or overhead projector.

To prevent overheating, do not

obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, can block airflow.

notebook.

The purpose of security solutions

✎

is to act as a deterrent. These solutions do not prevent the product from being mishandled or stolen.

pack ships outside the notebook.

1–20 Maintenance and Service Guide

Product Description

The notebook keyboard components are shown below and described in Table 1-6.

Keyboard Components

Maintenance and Service Guide 1–21

Product Description

Tabl e 1-6

Keyboard Components

Item Component Function

1 Windows logo key Displays the Windows Start menu.

2 fn key Executes frequently used system functions

3 caps lock key Enables capital alphabetic character lock.

4 f1 through f12 function

keys

5 num lk key Enables numeric lock and the internal

6 Internal keypad Can be used like the keys on an external

7 Cursor control keys Move the cursor around the screen.

8 Application key Displays shortcut menu for items beneath

when pressed in combination with a function key or the esc key.

Execute indicated system functions when pressed in combination with the fn key.

keypad.

numeric keypad.

the pointer.

1–22 Maintenance and Service Guide

Product Description

The notebook top components are shown below and described in Table 1-7.

Top Components

Maintenance and Service Guide 1–23

Product Description

Tabl e 1-7

Top Components

Item Component Function

1 Intake vents (2) Enable airflow to cool internal components.

To prevent overheating, do not

obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, can block airflow.

2 Power button When the notebook is:

■ Off, press and release to turn on the

notebook.

■ In Standby, press and release to exit

Standby.

■ In Hibernation, press and release to exit

Hibernation.

If the system has stopped responding and Windows shutdown procedures cannot be used, press and hold for five seconds to turn off the notebook.

3 Quick Launch

buttons (3)

4 Num lock light On: Num lock is on or the embedded

5 Caps lock light On: Caps lock is on.

6 Scroll lock light On: Scroll lock is on.

7 Display lid switch

Enable you to access common functions with a single keystroke.

numeric keypad is enabled.

■ If the notebook is closed while on, turns

off the display.

■ If the notebook is opened while in

Standby, turns on the notebook (resumes from Standby).

8 Pointing stick Moves the pointer and selects or activates

items on the screen.

9 Microphone Allows for audio input.

1–24 Maintenance and Service Guide

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