Compaq Armada 100S, NOTEBOOK 100 Maintenance and Service Guide

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Compaq Armada 100S and Notebook 100 Series

Maintenance and Service Guide

Notice

2000 Compaq Computer Corporation.



OMPAQ

C
Trademark Office.

Microsoft, Windows, Windows NT, are registered trademarks of Microsoft
Corporation in the United States and/or other countries. Intel and Pentium
are registered trademarks of Intel Corporation in the United States and
other countries.

All other product names mentioned herein may be trademarks or registered
trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions
contained herein.

The information in this publication is provided “as is” without warranty of
any kind. The entire risk arising out of the use of this information remains
with the recipient. In no event shall Compaq be liable for any direct,
consequential, incidental, special, punitive or other damages whatsoever
(including without limitation, damages for loss of business profits, business
interruption or loss of business information), even if Compaq has been
advised of the possibility of such damages and whether in an action or
contract or tort, including negligence.

, the Compaq logo, and A

RMADA

Registered in U. S. Patent and

The limited warranties for Compaq products are exclusively set forth in the
documentation accompanying such products. Nothing herein should be
construed as constituting a further or additional warranty.

M

AINTENANCE AND SERVICE GUIDE

Compaq Armada 100S and Notebook 100 Series

Second Edition (September 2000)
First Edition (March 2000)
Published in the U.S.A., U.K., Singapore, and Taiwan.

Documentation Part Number 177845-002
Spare Part Number 190369-001

ONTENTS

C

preface

SING THIS GUIDE

U

Symbols........................................................................................ ix

Technician Notes........................................................................... x

Serial Number................................................................................ x

Locating Additional Information................................................... x

chapter1

RODUCT DESCRIPTION

P

1.1 Computer Features and Models...........................................1-1

1.2 System Memory Options.....................................................1-5

1.3 Power Management Functions............................................1-6

1.4 Setup Configuration Utility (SCU)......................................1-7

1.5 Compaq Configuration Record Utility..............................1-17

1.6 Information Gathering.......................................................1-18

1.7 Diagnostics ........................................................................1-20

1.8 Design Overview...............................................................1-21

1.9 Computer External Components .......................................1-22

chapter2

ROUBLESHOOTING

T

2.1 Service Considerations........................................................2-1

2.2 Basic Troubleshooting Checklist.........................................2-1

2.3 Power-On Self Test (POST)................................................2-2

2.4 Solving Common Problems.................................................2-5

2.5 Test Errors ...........................................................................2-7

Contents v

chapter3

LLUSTRATED PARTS CATALOG

I

3.1 Serial Number Location...................................................... 3-1

3.2 Computer System Major Components................................ 3-2

3.3 Miscellaneous Plastics Kit.................................................. 3-6

3.4 Hardware Kit Components.................................................. 3-7

3.5 Cable Kit Components........................................................ 3-8

3.6 Mass Storage Devices......................................................... 3-9

3.7 Miscellaneous.................................................................... 3-10

chapter4

EMOVAL AND REPLACEMENT PRELIMINARIES

R

4.1 Required Tools.................................................................... 4-1

4.2 Service Considerations........................................................ 4-1

4.3 Removable Drive Damage Prevention................................ 4-2

4.4 Electrostatic Damage Prevention........................................ 4-3

4.5 Packaging and Transporting Precautions............................ 4-3

4.6 Workstation Precautions..................................................... 4-4

4.7 Grounding Equipment and Methods................................... 4-4

chapter5

EMOVAL AND REPLACEMENT PROCEDURES

R

5.1 Serial Number..................................................................... 5-1

5.2 Disassembly Reference Chart............................................. 5-2

5.3 Computer Disassembly Preparation.................................... 5-2

5.4 Battery Pack........................................................................ 5-3

5.5 Modem ................................................................................ 5-4

5.6 Fan Assembly...................................................................... 5-7

5.7 CD-ROM Drive................................................................... 5-9

5.8 Processor........................................................................... 5-11

5.9 Memory............................................................................. 5-14

5.10 Top Cover........................................................................ 5-16

vi Contents

5.11 Hard Drive.......................................................................5-18

5.12 Real Time Clock (RTC) Battery......................................5-19

5.13 Keyboard .........................................................................5-20

5.14 EMI Shield.......................................................................5-22

5.15 TouchPad.........................................................................5-24

5.16 Speakers...........................................................................5-25

5.17 Display Assembly............................................................5-26

5.18 Speaker Housing..............................................................5-31

5.19 System Board...................................................................5-33

5.20 Diskette Drive..................................................................5-37

appendix A

ONNECTOR PIN ASSIGNMENTS

C

................................................................A-1

appendix B

OWER CORD SET REQUIREMENTS

P

3-Conductor Power Cord Set..................................................... B-1

Country-Specific Requirements ................................................ B-2

Index.....................................................................................................I-1

Contents vii

preface

U

SING THIS GUIDE

This Maintenance and Service Guide is a troubleshooting reference that
can be used when servicing the Compaq Armada 100S and Notebook
100 Series.

Compaq Computer Corporation reserves the right to make changes to the
Compaq Armada 100S and Notebook 100 Series without notice.

Symbols

The following words and symbols mark special messages throughout this
guide:

WARNING:

!

directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow
directions in the caution could result in damage to equipment or loss
of information.

IMPORTANT: Text set off in this manner presents clarifying information
or specific instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or
interesting points of information.

Text set off in this manner indicates that failure to follow

Using This Guide ix

Technician Notes

WARNING:

!

repair this equipment. All troubleshooting and repair procedures are
detailed to allow only subassembly/module level repair. Because of
the complexity of the individual boards and subassemblies, no one
should attempt to make repairs at the component level or to make
modifications to any printed wiring board. Improper repairs can
create a safety hazard. Any indication of component replacement or
printed wiring board modifications may void any warranty or
exchange allowances.

WARNING:

!

ensure proper operation, plug the AC power cord into a properly
grounded electrical outlet only.

CAUTION:

least 3 inches (7.62 cm) of clearance on the left and right sides of
the computer.

Only authorized technicians trained by Compaq should

The computer is designed to be electrically grounded. To

To properly ventilate the system, you must provide at

Serial Number

When requesting information or ordering spare parts, provide the
computer serial number. The serial number is located on the bottom of
the computer.

Locating Additional Information

The following documentation provides additional information about the
computer:

Compaq Armada 100S and Notebook 100 Series documentation set

■

Microsoft Operating System Manual

■

Compaq Service Training Guides

■

Compaq Service Advisories and Bulletins

■

Compaq QuickFind

■

Compaq Service Quick Reference Guide

■

Compaq Website at:

■

http://www.compaq.com

x Using This Guide

chapter

1

P

RODUCT DESCRIPTION

1.1 Computer Features and Models

The Compaq Armada 100S and Notebook 100 Series offer AMD K6-2+
533- and AMD K6-2 475-MHz processors, 13.3-inch SVGA TFT and

12.1-inch SVGA TFT or HPA displays, a 5.0-GB hard drive, and a 24X
Max CD-ROM drive. The computer also comes equipped with a
TouchPad pointing device and 4 MB of shared UMA memory.

Figure 1-1. Compaq Armada 100S and Notebook 100 Series

Product Description 1-1

Models

The Compaq Armada 100S and Notebook 100 Series are available in the
models shown in Table 1-1. The computer serial number is located on a
bar code on the bottom of the computer and identifies the
model’s features.

Table 1-1

Compaq Armada 100S and Notebook 100

Model Naming Convention

Example: serial number A10 K2 533 T3S 5 M 64 98

Key

A K2 533 T3S 5 M 64 98
1234 567 8

Key Description Options

1 Brand designator A = Armada 100S N = Notebook 100
2 Processor K2 = AMD K6-2+ and AMD K6-2
3 Processor speed 533 = 533-MHz 475 = 475-MHz
4 Display T3S = 13.3-in.,

5 Hard drive size

(GB)

6 Integrated

communication
7 RAM (in MB) 64 = 64 MB 32 = 32 MB
8 Operating system98 = Microsoft Windows 98

1

The Compaq Armada 100S uses an AMD K6-2+ 533-MHz processor.

The Compaq Notebook 100 uses an AMD K6-2 475-MHz processor.

CTFT, SVGA

5 = 5.0 GB
M = Modem 0 = None

2 = Microsoft Word 2000

T2S = 12.1-in.,

1

CTFT, SVGA

SB = Microsoft Small Business
P = Personal

H2S = 12.1-in.,

HPA, SVGA

1-2 Product Description

Table 1-2

Compaq Armada 100S and Notebook 100 Models

12345678 SKU#

A K2 533 T3S 5 M 64 98/2 200524-XX4 FQ61
A K2 533 T3S 5 M 64 98/SB 200527-XX4 FQ62
A K2 533 T3S 5 M 64 98 201166-XX4 FQ64
A K2 533 T3S 5 M 64 98/P 200516-XX4 FQ63
A K2 533 T2S 5 M 64 98/2 200525-XX4 FQ51
A K2 533 T2S 5 M 64 98 200515-XX4 FQ52
A K2 533 T2S 5 M 64 98 200515-XX5 FQ52
A K2 533 T2S 5 0 64 98/2 200520-XX4 FQ53
A K2 533 T2S 5 M 64 98/SB 200522-XX4 FQ54
A K2 533 H2S 5 M 32 98/2 200514-XX4 FQ41
A K2 533 H2S 5 M 32 98 200517-XX4 FQ42
A K2 533 H2S 5 M 32 98 200517-XX5 FQ42
A K2 533 H2S 5 0 32 98/2 200519-XX4 FQ43
A K2 533 H2S 5 M 32 98/SB 200521-XX4 FQ44
A K2 533 H2S 5 M 64 98/2 200523-XX4 FQ45
A K2 533 H2S 5 M 64 98/2 213498-XX4 FQ48
A K2 533 H2S 5 M 64 98/2 213498-XX5 FQ48
A K2 533 H2S 5 M 64 98 201395-XX4 FQ47
N K2 475 T2S 5 M 64 98/2 175844-XX4 FFG1
N K2 475 T2S 5 M 64 98 180641-XX4 FFG2
N K2 475 T2S 5 M 64 98 180641-XX5 FFG2
N K2 475 T2S 5 0 64 98/2 180097-XX4 FFG3
N K2 475 T2S 5 M 64 98/SB 175599-XX4 FFG4
N K2 475 H2S 5 M 32 98/2 175843-XX4 FFF1
N K2 475 H2S 5 M 32 98 180640-XX4 FFF2
N K2 475 H2S 5 M 32 98 180640-XX5 FFF2
N K2 475 H2S 5 0 32 98/2 180096-XX4 FFF3
N K2 475 H2S 5 M 32 98/SB 175598-XX4 FFF4
N K2 475 H2S 5 M 64 98/2 180095-XX4 FFF5
N K2 475 H2S 5 M 64 98/SB 180094-XX4 FFF6

Config.

Code

Product Description 1-3

Features

The Compaq Armada 100S and Notebook 100 Personal Computers have
the following features:

Processors:

■

The Compaq Armada 100S features an AMD K6-2+ 533-MHz

■

processor with 64 KB integrated L1 cache and 128 KB
integrated L2 cache;

The Compaq Notebook 100 features an AMD K6-2 475-MHz

■

processor with 64 KB integrated cache and 512 KB external L2
cache.

64-MB 100-MHz SDRAM, expandable to 192 MB, or 32-MB

■

100-MHz SDRAM, expandable to 160 MB, varying by computer
model. The Compaq Armada 100S and Notebook 100 also feature a
SODIMM memory expansion slot, capable of accepting a memory
expansion board of 32-, 64-, or 128-MB.

Primary memory cache is 64 KB; secondary memory cache is

■

512 KB.

13.3-inch SVGA TFT or 12.1-inch SVGA TFT or HPA (800 × 600)

■

color display, varying by computer model. These displays feature:

over 16.7 million colors.

■

integrated Trident CyberBlade AGP2 controller bus.

■

The computer also features external monitor support with over 16.7
million color (640 × 480, 800 × 600, 1024 × 768, 1280 × 1024),
with up to 60-, 75-, or 85-Hz refresh rate.

Microsoft Windows 98, Word2000, Office 2000 Small Business

■

Edition, or Office 2000 Personal Edition, preinstalled, varying by
computer model.

Keyboard with TouchPad pointing device.

■

56-Kbps AC97 modem (not supported in DOS mode).

■

External AC adapter with 6-foot power cord.

■

A 9-cell NiMH battery pack is standard equipment on the

■

Compaq Armada 100S and Notebook 100 Personal Computer.
An 8-cell Li ion battery pack is available as an option.

1-4 Product Description

One Type II PC Card slot with support for both 32-bit CardBus and

■

16-bit PC Cards.
Mass storage devices include a 5.0-GB hard drive; 3.5-inch,

■

1.44-MB diskette drive; and 24X Max CD-ROM drive.
Connectors for parallel, serial, audio in/out, external monitor,

■

universal serial bus, external keyboard, infrared port, and AC power.
An infrared port is also available.

1.2 System Memory Options

Depending on the computer model, the main memory subsystem
supports a minimum of 32 or 64 megabytes of Synchronous SDRAM,
expandable to 160 or 192 megabytes. The minimum standard
Synchronous SDRAM is integrated on the system board. The upgrade
SDRAM is accomplished with memory expansion boards that are
available in 128, 64, and 32 megabytes.

The memory expansion slot is located underneath the fan/CPU cover.
Refer to Chapter 5, “Removal and Replacement Procedures,” for
information on installing and removing memory expansion boards.

System memory can be upgraded as shown in Table 1-3.

Table 1-3

Memory Upgrade

Base Memory on System Board Memory Expansion Board Total Memory

32 MB 32 MB 64 MB
32 MB 64 MB 96 MB
32 MB 128 MB 160 MB
64 MB 32 MB 96 MB
64 MB 64 MB 128 MB
64 MB 128 MB 192 MB

Product Description 1-5

1.3 Power Management Functions

Power Management functions of the computer are designed to conserve
power. All Power Management functions can be configured from the
Setup Configuration Utility (SCU), described later in this chapter.

Automatic Power Management

Automatic Power Management operates at two levels as described in the
following paragraphs.

Local Power Management

Local Power Management controls computer subsystems. When a
subsystem is inactive for a period of time, it is automatically shut down
or slowed to reduce power consumption. The subsystem returns to an
active state when it is accessed.

Subsystems under Local Power Management include:

Hard disk drive

■

Diskette drive

■

CD-ROM drive

■

LCD display panel

■

Global Power Management

Global Power Management automatically puts the computer into
Suspend mode when the computer is inactive for a period of time. The
computer wakes up whenever activity resumes.

The timeout settings for Suspend mode are set up in the SCU program.
The computer uses Suspend-to-RAM (Standby) or Suspend-to-Disk
(Hibernation) depending on the Suspend Data To setting in the SCU
program.

AMD PowerNow!

NOTE: This power mode is available only on the Compaq Notebook 100

Personal Computer.
Processor clock speed and voltage are automatically reduced based on an

AMD proprietary weighted average. The “High Performance,”
“Automatic,” and “Battery Save” modes can be set up and switched
based on the power source to allow you to customize system
performance and battery life.

1-6 Product Description

Suspend mode can be initiated at any time in either of two ways:

Manual Power Management

Suspend mode can be initiated at any time in either of two ways:

By pressing Fn+F12.

■

By closing the top cover, if the Cover Close option is set to Suspend

■

in the SCU program.

Suspend-to-Disk (Hibernation)

When the computer suspends to disk, the system preserves all the
running application programs as a file in a Suspend-to-Disk partition on
the hard disk. The computer then turns off automatically. When the
computer is powered on, the system reads the file from the Suspend-to­Disk partition back into memory, returning the computer to the state it
was in before it was suspended.

If there is no Suspend-to-Disk partition on the hard disk, use the
HIBERNATE utility to create the partition, in order to be able to use the
Suspend-to-Disk feature. The HIBERNATE utility is available as
SoftPaq SP13934.

Suspend-to-RAM (Standby)

When the computer suspends to RAM, several subsystems enter standby
or power-off mode to conserve power. The system wakes up when any
key is pressed. Resume Timer and Ring Resume options also wake the
system from Suspend-to-RAM.

1.4 Setup Configuration Utility (SCU)

The system comes with a Setup Configuration Utility (SCU). This utility
configures BIOS settings by using menu-driven utilities. Settings are
stored in the CMOS RAM.

The SCU must be used when:

An error message indicates that the SCU should be run.

■

Factory default settings need to be restored (after BIOS upgrades).

■

Specific settings must be modified.

■

Product Description 1-7

Starting the SCU

The SCU resides on the system ROM chip. Start the utility by pressing
F10 during initial power up.

Main SCU Screen

The SCU main screen is divided into three areas:

Menu area—

Each menu title provides a pull-down menu of item settings.

Display area—

displays submenus for items that provide multiple options.

Information and navigation area—

instructions for moving around and making decisions.
You can select items using either the keyboard or the TouchPad/mouse.

1-8 Product Description

lists the available menu titles, across the top of the screen.

displays current system settings. This section also

provides keyboard/mouse

Startup Menu

The Startup pull-down menu contains basic system configuration
settings.

Startup Menu

Item Function Default

Date and Time Sets the system date and time. N/A
Fast Boot When enabled, speeds up the booting procedure

Boot Device Sets the boot device sequence. If all booting

Set Admin
password

Set User
password

by bypassing the memory test. This option does
not include a submenu. A check mark indicates
Enabled. An underline indicates Disabled.

options are set to the same device, the computer
tries to boot only from that device.

Allows the creation of an administrator-level
password. This controls whether a non­administrator can boot the system or enter the
SCU utility.

Sets up a user-level password. This controls
booting, running the SCU, or resuming the system.

Enabled

Diskette A
Hard Drive C
CD-ROM

Drive

An Administrator password must be set up prior to attempting to set

■

up a User password.
The Administrator password must be used to make changes in the

■

SCU. The User password only allows browsing.

Product Description 1-9

Memory Menu

The Memory pull-down menu controls memory usage. The setting
enables or disables usage of L2 cache memory. The default setting is
Enabled.

NOTE: The L2 cache enable feature is available only on the Compaq
Notebook 100 Personal Computer.

Disks Menu

The Disks menu contains settings that configure the system diskette
drive and hard drive. It also sets the virus alert option.

1-10 Product Description

Disks Menu

Item Function Default

Internal FDC Sets when an internal diskette drive is present.

A check mark indicates that the item is
Enabled. An underline indicates Disabled.

Diskette Drives Sets the type of diskette disk. 1.44MB
Internal HDC Sets when an internal hard drive is present. A

check mark indicates that the item is Enabled.
An underline indicates Disabled.

IDE Settings Sets the type of hard disk drive in the system.

HDD Timing—Sets the data transmit mode of
the hard drive. The default is Ultra DMA-33.

I/O 32 bit Transfer—If enabled, allows for a
faster transfer rate. The effect is more
noticeable under DOS. The default setting is
Enabled.

HDD Block Transfer—If enabled, allows for a
large capacity hard disk. The default setting is
Enabled.

Virus Alert Provides warning messages if the hard disk

boot sector (partition table) has changed. A
check mark indicates that the item is Enabled.
An underline indicates Disabled.

Enabled

Enabled

N/A

Enabled

Product Description 1-11

Components Menu

The Components menu changes settings on various components such as
COM and LPT ports.

Components Menu

Item Function Default

COM Port Assigns COM1 and COM2 to specific functions. In

LPT Port Sets the address for the LPT (parallel) port. This

Keyboard
Numlock

Keyboard
Repeat

general, assign COM1 to RS-232 (the serial port);
then assign COM2 to IR.

Mode Setting for COM B—Sets the IR mode for
COM B. The mode depends on the type of device
that the computer will communicate with.

system supports Enhanced Parallel Port (EPP) and
Extended Capabilities Port (ECP) standards. If the
port is set to ECP, choose a DMA channel setting for
that port.

Sets the function of the numeric keypad. If you
disable this option, the numeric keypad on the
computer will not function, even if the Num Lock
indicator is on. However, an external keyboard is not
affected by this feature.

Sets the repeat rate and delay time of keystrokes.
The Key Repeat Rate sets the repeat rate while
holding down a key. The Key Delay item sets
delaying time between key repeats.

Enabled

1-12 Product Description

Power Menu

The Power menu contains Power Management settings that help
conserve system power.

Enable Power Saving—

Management features. If disabled, all Power menu items with the
exception of Suspend Controls are automatically disabled.

Timeout Settings—

systems such as Windows 98 have built-in APM/ACPI configurations
that could override these settings.

Item Function

Video
Timeout

Disk
Timeout

Global
Timeout

Sets the timeout period for the monitor to power down if not used
during a set period. The monitor powers up again when a key is
pressed. Available options are 30 Sec, 2 Min, 5 Min, 10 Min,
15 Min, and Always On.

Sets the timeout period for the hard disk to power down if not
accessed during the set period. The hard disk powers up again
when next accessed. Available options are 30 Sec, 1 Min, 1.5 Min, 2
Min, and Always On.

Sets the timeout period for the whole system to power down if not in
use during a specified period. The system powers up again once
any key is pressed. Available options are 1 Min, 2 Min, 4 Min, 6 Min,
8 Min, 12 Min, 16 Min, and Always On.

This is the master control for the Power

Sets up timeout functions. Note that some operating

Power Menu

continued

Product Description 1-13

Power Menu

continued

Item Function

Monitor Video
Activity

Suspend
Timeout

Suspend-to­Disk

Sets up the system to monitor video activity. If enabled, any
activity on the screen (such as displaying a movie) prevents the
monitor from powering down. Available options are Enabled or
Disabled.

Sets the timeout period for the system to enter Suspend Mode if
not in use during a preset period.

The Suspend Mode is determined by the Suspend Type item in
the Suspend Controls submenu. Choices may be Suspend-to­RAM or Suspend-to-Disk.

When Suspend-to-RAM (Standby) mode is initiated, several
subsystems enter standby or power-off mode to conserve
power. The system wakes up when a key is pressed. Resume
Timer and Ring Resume items will also wake the system from
Suspend-to-RAM mode.

When Suspend-to-Disk (Hibernation) mode is initiated, the
system preserves all running application programs as a file in a
suspend-to-disk partition on the hard disk. Available options are
1 Min, 5 Min, 10 Min, 20 Min, 30 Min, and Never.

Sets the timeout period for the system to enter Suspend-to-Disk
mode if not in use during a set period.

When Suspend-to-Disk mode is initiated, the system preserves
all running application programs as a file in a suspend-to-disk
partition on the hard disk. Available options are 1 Min, 5 Min,
10 Min, 20 Min, 30 Min, and Never.

The Suspend-to-Disk item functions regardless of the Suspend

Timeout setting and the Suspend Type setting in the Suspend
Controls submenu. If the timing of this item is shorter that that of
Suspend Timeout, the system directly enters Suspend-to-Disk

mode if inactive for the timing.

1-14 Product Description

Suspend Controls

—Manages several suspend features.

Suspend Controls Menu

Item Function

Power Button
Function

Lid Switch
Function

Suspend Type Sets the suspend mode the system enters if it stays inactive

Sets the function of the Power button. Available options are
Power On/Off and Suspend/Resume. If this item is set to
Suspend/Resume, holding down the button for 5 seconds will
turn off power.

Sets the sequential event when the top cover is closed with
power still available. The available options are Blank LCD and
Suspend/Resume.

for the time specified in the Suspend Timeout item.

Ring Resume—

Enables or disables the system from waking up from

Suspend-to-RAM mode when the modem receives an incoming call.

Resume Timer—

Sets the date and time the system resumes from

suspend mode. The default setting is Disabled.

Advanced CPU Controls—

Sets up further advanced CPU functions.

Advanced CPU Controls Menu

Item Function

Clock Control
Mechanism

Clock Run
Enable

Sets the CPU activity under normal condition. The available
options range from 6% to full speed (Disabled). Note that
although this item sets the usage of CPU resources, the
CPU can still reach its full speed if the system is under a
heavy job load.

Enables whether the system can take advantage of the
Southbridge chipset to help transmit data, thereby reducing
the CPU job load.

Product Description 1-15

Exit Menu

The Exit pull-down menu displays ways of exiting SCU. This menu also
restores default settings and displays BIOS version information.

When troubleshooting the Compaq Armada 100S and Notebook 100, it
is important to obtain all facts about the error condition. Obtain details of
the problem and any circumstances surrounding the problem. Obtain all
error codes or beep codes. Once all facts have been gathered, determine
possible causes and search for issues.

1-16 Product Description

1.5 Compaq Configuration Record Utility

Compaq Configuration Record Utility is an online information-gathering
tool meant to replace the DOS-based Inspect utility. It runs from within
Windows and gathers critical hardware and software information from
various sources to give a complete view of the computer. The Compaq
Configuration Record Utility delivers comprehensive configuration
capture, provides a means for automatically identifying and comparing
configuration changes, and has the ability to maintain a computer
configuration history. The information can be saved as a history of
multiple sessions.

The Compaq Configuration Record Utility captures data as sessions; a
session is defined as an organized group of data describing the
configured state of the system at a specific point in time.

The session information is maintained in a log file, located in the same
directory as the executable portion of the program. This file contains all
of the ASCII text configuration information captured for a session. This
file can be analyzed locally by the Configuration Record Utility, or it can
be sent to another location such as a help center, or to Compaq.

The sessions are organized as two distinct types:

■

Active—

The Active session (referenced as session now.log) is the
most recent information captured. The utility overwrites this session
each time a sample is taken.

■

Original—

The Original session (referenced as session base.log) is
the first session sampled. The Compaq Configuration Record Utility
will treat this session as a “master configuration,” and the utility will
never overwrite this session.

Product Description 1-17

1.6 Information Gathering

The comparison feature provides several reports that enable the
administrator to specify the particular type and level of information that
will be most useful in a particular case. The different report types
available are Show Only Differences and Show Details and Differences.

Show Only Differences Report

This feature provides a mechanism for filtering the level of information
displayed when comparing two different configuration snapshots (or
sessions). For example, when a user requests the Configuration Record
Utility to generate a comparison of sessions using the “differences”
filter, the tool automatically compares those two sessions (which are
already stored in a Configuration Record file). It then generates a report
that shows only the differences between the two generations. In this
case, the differences report will include all information recorded, such as
changes in amounts of free memory. Reviewing the differences
occurring between different configuration snapshots can help identify
trends causing intermittent computer problems, such as low memory
resources.

1-18 Product Description

Show Details and Differences Report

This report provides the level of detail that is necessary for service
personnel to get a clear picture of the system configuration. It provides a
much greater depth of information on hardware, operating system
services, and drivers that are running on the computer.

The Compaq Configuration Record Utility is supported under
Windows 95, Windows 98, and Windows NT 4.0. This utility is
available on SoftPaq.

Product Description 1-19

1.7 Diagnostics

Using Compaq Diagnostics

Access Compaq Diagnostics for Windows by selecting

■

Start!Settings!Control Panel!Compaq Diagnostics.
To select a category, choose one of two methods:

■

Select the Categories menu, then select a category from the

■

drop-down list.
Select a category icon on the toolbar.

■

To run diagnostic tests:

1. Select the Test tab.

2. In the scroll box, select the category or device you want to test.

3. Select the Quick, Complete, or Custom test type.

4. Select the Interactive or Unattended test mode.

5. Select the Begin Testing button.

6. View test information by selecting a report from the Status, Log, or
Error tab.

To print the information or save it to a drive, select the File

■

menu, then select Print or Save As.

7. To exit, select the File menu!Exit.

NOTE: Compaq Diagnostics may intermittently fail the CPU speed test in
systems with AMD PowerNow! Installed.

1-20 Product Description

1.8 Design Overview

This section presents a design overview of key parts and features of the
computer. Refer to Chapter 3 for the illustrated parts catalog and
Chapter 5 for removal and replacement procedures.

The system board provides the following device connections:

Memory expansion board

■

Hard drive

■

Display

■

Keyboard/TouchPad

■

Audio

■

AMD K6-2+ and AMD K6-2 processor

■

Fan

■

PC Cards

■

Modem or modem/NIC

■

The Compaq Armada 100S and Notebook 100 use an electrical fan for
ventilation. The fan is controlled by a temperature sensor and is designed
to turn on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system power
consumption, power management/battery conservation configurations,
battery fast charging, and software applications. Exhaust air is displaced
through the ventilation grill located on the right side of the computer.

CAUTION: To properly ventilate the computer, do not allow the fan

intake vent on the bottom of the computer to be blocked.

Product Description 1-21

1.9 Computer External Components

The external components on the display and right side of the computer
are shown in Figure 1-2 and described in Table 1-4.

Figure 1-2. Display and Right Side Components

Table 1-4

Display and Right Side Components

Item Component Function

1 TouchPad and touch

buttons

2 Keyboard Provides alphanumeric keys, numeric keypad, 12
3 Stereo speakers Produce high-quality stereo sound.

4 Power state lights Indicate AC/battery power and charge status.
5 Display release latch Opens the computer.
6 Microphone Allows for audio input.
7 Activity/Lock lights Indicate mass storage device activity and

8 Volume control Adjusts the volume of the stereo speakers.
9 CD-ROM drive Accepts CD-ROM disks.

10 Infrared port Provides wireless communication between the

11 Diskette drive Accepts 3.5-inch diskettes.

1-22 Product Description

The TouchPad moves the mouse cursor, selects,
and activates.
The touch buttons function like the left and right
mouse button on an external mouse.

function keys, and special fn keys.

keyboard lock status.

computer and another infrared-equipped device
using an infrared beam.