Second Edition (October 1999)
Part Number 341252-002
Compaq Computer Corporation
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Compaq 2000 Series UPS Operation and Reference Guide
Second Edition (October 1999)
Part Number 341252-002
Contents
About This Guide
Text Conventions.......................................................................................................vii
Symbols in Text....................................................................................................... viii
Symbols on Equipment............................................................................................ viii
This guide is designed to be used as step-by-step instructi ons for installation
and as a refe rence for operation, troubleshooting, and future upgrades.
Text Conventions
This document uses the followin g conventions to di stinguish elements of text:
KeysKeys appear in boldface. A plus sign (+) between
USER INPUTUser input appears in a different typeface and in
About This Guide
two keys indicates that they should be pressed
simultaneousl y.
uppercase.
FILENAMESFile names appear in uppercase italics.
Menu Options,
Command Names,
Dialog Box Names
COMMANDS,
DIRECTORY NAMES,
and DRIVE NAMES
TypeWhen you are in structed to type information, type
EnterWhen you are instructed to enter information, type
These elements appear in initial capital letter s.
These elements appear in uppercase.
the information without pressing the Enter key.
the information and then press the Enter key.
viii Compaq 2000 Series UPS Operation and Reference Guide
Symbols in Text
These symbols may be found in the text of this guide. They have the following
meanings.
WARNING: Text set off in this manner indicates that failure to follow directions
in the warning could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions
could result in damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific
instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points
of information.
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any product or assembly marked with these symbols indicates that the
79 to 97 lb
36 to 44 kg
component exceeds the recommended weight for one individual to
handle safely.
WARNING: To reduce the risk of personal injury or damage to the
equipment, observe local occupational health and safety requirements
and guidelines for manual material handling.
Precautions
About This Guide ix
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
WARNING: There is a risk of electric shock from high earth conductor leakage
current when connecting multiple pieces of Information Technology Equipment
to Compaq 2000 Series Uninterruptible Power Systems (UPS):
The summation of the input power for multiple pieces of Information Technology
Equipment through the use of a UPS can result in high earth conductor leakage
current. For UPS products that have detachable AC power cords, the total
combined earth conductor leakage current should not exceed 3.5 mA.
WARNING: There is a risk of personal injury from the hazardous energy levels
associated with UPS batteries. The maintenance and replacement of batteries
must be carried out by qualified service personnel.
x Compaq 2000 Series UPS Operation and Reference Guide
WARNING: The 2000 Series UPS models weigh between 79 and 97 lb
(36 to 44 kg) when fully assembled.
T2000 and T2000j:
UPS32 lb (15 kg) Battery47 lb (21 kg)
T2400h and T2400h-NA:
UPS34 lb (15 kg) Battery63 lb (29 kg)
To reduce the risk of personal injury or damage to the equipment:
■ Observe local occupational health and safety requirements and guidelines
for manual material handling.
■ Obtain adequate assistance to lift and stabilize the chassis during
installation or removal.
■ Remove the battery pack to reduce the overall weight of the product.
IMPORTANT: Please refer to the Important Safety Information (included with the
UPS kit) before installing this product.
Getting Help
If you have a problem and have exhausted the information in this guide, you
can get further information and other help in the following locations.
Compaq Technical Support
You are entitled to free hardware technical telephone support for your product
for as long as you own the produc t. A technical support specialist will help
you diagnose the problem or guide you to the next step in the warranty
process.
In North America, call the Compaq Technical Phone Support Center at
1-800-OK-COMPAQ
Outside North America, call the nearest Compaq Technical Support Phone
Center. Telephone numbers for world wide Technical Support Centers are
listed on the Compaq website. You can access the Compaq website at:
http://www.compaq.com
Be sure to have the following information available before you call Compaq:
1
For continuous quality improvement, calls may be rec orded or monitored.
1
. This service is available 24 hours a day, 7 days a week.
■ Technical support registration number (if applicable)
■ Product serial number(s)
■ Product model name(s) and number(s)
■ Applicable error messages
■ Add-on boards or hardware
■ Third-party hardware or software
■ Operating sy stem type and revision level
■ Detailed, specific questions
Compaq Website
The Compaq website has informati on on this product as well as the latest
drivers and Flash ROM images. You can access the Compaq website at:
http://www.compaq.com
Compaq Authorized Reseller
About This Guide xi
For the name of your nearest Compaq authorized reseller:
■ In the United States, call 1-800-3 45-1518.
■ In Canada, ca ll 1-800-263-5868.
■ Elsewhere, access the Compaq website at:
http://www.compaq.com
Chapter
Overview
This chapter contains information on the following topics:
■ Compaq 2000 Series Uninterruptible Power System (UPS) models
■ 2000 Series U PS front panels
■ 2000 Series UPS rear panels
■ 2000 Series UPS features
■ Warranties
1
1-2 Compaq 2000 Series UPS Operation and Reference Guide
Compaq 2000 Series UPS Models
The 2000 Series includes the following UPS models:
2000 Series UPS Models
UPS ModelPart NumberComments
T2000242688-005Domestic; low voltage; Tower
T2000j242688-295Japanese; low voltage; Tower
T2400h242688-006International; high voltage; Tower
T2400h-NA242688-007Domestic; high voltage; Tower
Front Panels
The 2000 Series UPS models are all tower configuration, with companion
external battery modules.
Table 1-1
12
Figure 1-1. Front panel configuration
UPS
1
Front panel LED display
2
External battery module
3
Button controls
4
43
Rear Panels
The 2000 Series UPS models feature the following rear panel configurations:
Overview 1-3
123
4
10
9
Figure 1-2. Rear panel of T2000 and T2000j
Communications port
1
Battery connector
2
Load segment 3
3
Option slot
4
Network Transient Protector
5
6789:
5
6
78
Power cord with 5-20p plug
Load segment 2
10A circuit breakers
Load segment 1
External battery module
1-4 Compaq 2000 Series UPS Operation and Reference Guide
10
Figure 1-3. Rear panel of T2400h
12
789
3
4
1
0
A
M
P
5
6
Communications port
1
Battery connector
2
IEC-320 power inlet
3
10A circuit breaker
4
Option slot
5
Network Transient Protector
6
Load segment 3
7
Load segment 2
8
Load segment 1
9
External battery module
:
10
Figure 1-4. Rear panel of T2400h-NA
12
789
Overview 1-5
3
4
1
0
A
M
P
5
6
Communications port
1
Battery connector
2
IEC-320 power inlet
3
10A circuit breaker
4
Option slot
5
Standard UPS Features
The 2000 Series UPS models pr ovide the following features:
■ Communications port for data exchan ge with the host computer
■ Power protec tion for loads up to 2000VA
■ Load segment control
■ Support for power management software
■ Support for Compaq hardware option ca rds that extend the power
management capabilities of the UPS
■ Network Transient Protec tor (for network surge prot ection)
Network Transient Protector
6
Load segment 3
7
Load segment 2
8
Load segment 1
9
External battery module
:
1-6 Compaq 2000 Series UPS Operation and Reference Guide
Communications Port
The 2000 Series UPS models include a communications port that allows the
UPS to exchange data with the host computer. Po wer management software
(supplied by Compaq) gives users access to status reporting and power
management features.
CAUTION: Use only cables supplied by Compaq to connect the communications
port to the host computer. Use of standard RS-232 cables may cause equipment
damage.
Power Management Software
With each UPS, Compaq supplies a CD containing several power management
software applications, to address a variety of installati ons:
■ Compaq Power Management Software is a comprehensive Microsoft
Windows-based power management application that is tightly inte grated
with Compaq Insight Manager.
■ LanSafe III provides UPS power management capabilities in a network
environment.
■ FailSafe III provides UPS power management capabilities in a
standalone computer environment.
■ Compaq OnliNet Centro provides UPS power management capabilities
in a multi-platform network environment (supplied only with the
Compaq SNMP-EN Internal Adapter).
Compaq Power Management Software
Compaq Power Management Software allows system administrators to
monitor, and to manage, t he power bei ng supplied to an entire network of
servers and wor kstations.
Software capabilities include:
■ Monitoring utility power, and the power supplied by the UPS.
■ Logging events, such as utility power blackouts and brown outs.
■ Prioritizing protected devices.
■ Powering up and pow er i ng d own pr o te cte d de vic es .
For example, if Compaq Power Management Software detects an extended
utility power blackout, it will initiate the prioritized shutdown sequence
specified by the system administrator.
This sequence might include:
■ Saving work-in-progress throughout the network.
■ Powering down non-critical devices, to extend the battery power
available to other devices.
■ After savi ng the necessary information, completin g t he orderly de vice
shutdown.
For more information on using Compaq Power Management Software, refer to
the Compaq Power Products Software Reference Guide section of the Power
Products Doc umentation CD (included with the UPS kit).
Hardware Option Cards
The 2000 Series UPS models include an option slot that will accommodate one
of these hardware option cards:
■ Compaq Multi-Server UPS Card (option kit pa rt number 123508-B21)
■ Compaq Scala ble UPS Card (opt ion kit part number 123509- B21)
■ Compaq SNMP-EN Internal Adapter (option kit part number
347225-B21)
Overview 1-7
Compaq Multi-Server UPS Card
A standard UPS can communicate directly with a single host computer. A
Compaq 2000 Series UPS with the Multi-Server UPS Card installed has
expanded communication capability, and can exchange data with up to three
host computers.
Compaq Power Management Software enable s a single UPS, with a
Multi-Server UPS Card, to protect up to three servers. By connecting servers
to separate load segments, the UPS can provide individual server control.
For example, if a network includes three servers (with one running Windows
NT, one running Unix, and one running NetWare), a Multi-Server UPS Card
can be used to establish dir ect communications betwee n the UPS and all t hree
servers. Allocate a separate UPS load segment to supply power to a particular
server and to the devices associated with that server.
1-8 Compaq 2000 Series UPS Operation and Reference Guide
Compaq Scalable UPS Card
The Scalable UPS Card makes up to three UPS units appear as a single virtual
UPS to the host computer and, wi th Compaq Power Management Software,
allows scaling up the level of power protection available to the system.
For example, connecting three T2000 UPS units to a Scalable UPS Card
creates a virtual 6000VA UPS. Since the T2000 UPS each have three load
segments, the virtual UPS will have nine independe ntl y contro lled load
segments.
However, no single load can be greater than the lowest rated UPS. For
instance, connecting three 1KVA UPS units with a Scalable UPS Card could
not support a single 1200VA load.
Compaq SNMP-EN Internal Adapter
In a network environment, the SNMP-EN Internal Adapter provides a user
interface, allowing communication between the UPS and the server (when the
SNMP-based power management software, Compaq OnliNet Centro, is
installed). For workstations or other peripheral equipment that cannot be
interrupted by a network ma nagement system, a UPS with the SNMP-EN
Internal Adapter option installed can also provide a power management
solution.
Using the SNMP-EN Internal Adapter SNMP communication interface,
system administrators can quickly ascertain if power-related pr oblems exist
anywhere on the network. A Compaq UPS, connected by an SNMP-EN
Internal Adapter to power management software, can virtually eliminate costly
downtime due to power outages or surges, and decrease day-to-day network
management annoyances like spontaneous rebooting, lost files and corrupted
data—issues resulting from inconsistent power.
Compaq OnliNet Centro software is a versatile application that can schedule
network component shutdowns or, in case of a utility power outage, perform
graceful, sequential shutdown of network components.
Network Transient Protector
The 2000 Series UPS models include a Network Transient Protector that
provides protection for communications equipment (such as network devices,
a fax machine, or a modem) from surges.
CAUTION: To avoid damaging the equipment, do not connect the Network
Transient Protector to a digital PBX line. Connect either to an analog phone line
or to a network.
Warranties
$25,000 Computer Load Protection Guarantee
To back up the wide range of features offe red with the UPS, Compaq provides
a three-year limited warranty. In addition, Compaq offers a $25,000 Computer
Load Protection Guarantee (provided by the original equipment manufacturer).
IMPORTANT: The warranty card supplied with the UPS must be filled in and returned to
qualify for the $25,000 Computer Load Protection Guarantee.
The $25,000 Computer Load Protection Guarantee only applies if:
■ The UPS is plugged into a sui t ably grounded and wired outl et using no
extension cords, adapters, other groun d wires, or othe r electrical
connections.
■ The UPS installation complies with all applicable electrical and saf ety
codes specified by the National Electrical Code (NEC).
■ The UPS is used under normal operating conditions. Users comply with
all instructions and labels.
Overview 1-9
■ The UPS is not damaged by accident (other than a utility power
transient), misuse, or abuse.
Pre-Failure Battery Warranty
The Pre-Failure Battery Warranty, standard on all Compaq Uninterruptible
Power System (UPS) units, extends the advantage of a Compaq three-year
limited warranty by applying it to the battery before it actually fails.
Specifically, the Pre-Failure Battery Warranty ensures that when customers
receive notification from Compaq Power Management Software that the
battery ma y fail, the battery is replaced free of cha rge under the warranty.
Compaq maintains the highest standards in the industry, as evidenced by the
Compaq Pre-Failure Battery Warranty. The Pre-Failure Battery Warranty is
beneficial in at least two significant ways:
■ Reduced total cost of ownership
■ Reduced downtime
This chapte r provides information on the following topics:
■ Installation requirements
■ Procedures to complete before starting the UPS
■ Starting the UPS
■ Completing the installation
Chapter
2
Installation
2-2 Compaq 2000 Series UPS Operation and Reference Guide
Installation Requirements
This section lists items needed to install the Compaq 2000 Series UPS models.
Item(s) not supplied with the UPS kit
Tools
A medium flat-bladed and Phillips screwdriver may be needed.
Item(s) supplied with the UPS kit
The UPS kit should contain the following c omponents:
Software/Reference Material
■ The Power Products Documentation CD containing the 2000 Series UPS
Operation and Reference Guide and the Compaq Power Products
Software Reference Guide
■ The Compaq Power Management Software Installation Instructions (a
booklet included with the CD) containing information on the installation
requirements for Compaq Power Management Software
■ Important Safety Information to be reviewed bef or e installing this product
Hardware
The UPS ships with one or more of the following:
■ The T2000 and T2000j models ship with a non-detac hable input power
cord and a 6-foot UPS/computer interface cable, Compaq part number
295245-003.
■ The T2400h model ships with a detachable input power cord; a 6-foot
UPS/computer interface cable, Compaq part number 295245-003; and
two 6-foot IEC to IEC power cords, Compaq part number 142263-001,
for load equipment powe r.
■ The T2400h-NA model ships with a detachable input power cord,
Compaq part number 162536-001; a 6-foot UPS/computer interface
cable, Compaq part number 295245-0 03; and two 6-foot IEC to IEC
power cords, Compaq part number 1422 63-001; for load equipment
power.
All models ship with a computer interface cable. The computer interface cable
is not needed for normal operation. If power management of the UPS is
desired, connect the interface cable between the UPS communications port and
the serial port on the host computer.
IMPORTANT: If the UPS does not include a power cord that is suitable for your
application, contact an authorized Compaq service representative to obtain the
appropriate power cord. Please refer to the “Precautions for Power Products” section of
the Important Safety Information (included with the UPS kit).
Before Starting the UPS
This section provides procedures to be ca rried out before starting the UPS.
Determine the steps required for the application:
■ Connecting the external battery module
■ Connecting the UPS communications port to the host computer
■ Connecting the UPS Network Transient Protector
NOTE: Although these steps can be carried out after the UPS is installed, the UPS will
need to be powered down to safely perform these tasks.
Installation 2-3
Connecting the External Battery Module
The 2000 Series UPS models feature an external battery module. This modular
design makes the UPS easier to handle, by distributing the total weight of the
unit into two components.
To assemble the unit, connect the battery cables from the battery module to the
battery receptacle on the rear panel of the UPS.
CAUTION: It is normal for a small amount of electrical arcing to occur when
connecting external batteries to a UPS. To minimize the amount of arcing, insert
the battery cables into the receptacle on the UPS quickly and firmly.
2-4 Compaq 2000 Series UPS Operation and Reference Guide
RT
. PO
M
Figure 2-1. Connecting the external battery module
Connecting to the Communications Port
The 2000 Series UPS models include a communications port for data
exchange with the host computer.
T
R
O
P
.
M
M
O
C
IMPORTANT: Compaq Power Management Software, LanSafe III, and FailSafe III require
the communications port to be appropriately cabled to the host computer.
Connect the UPS/computer interface cable (supplied) from the
communications port on the UPS to the appropriate com munications port on
the host computer.
CAUTION: To avoid damaging the equipment, do not use the communications
cables (part numbers 142260-001 and 142260-002) supplied with earlier UPS
models. The UPS/computer interface cable is required to carry power and is
wired differently than earlier communications cables.
COMM. PO
Figure 2-2. Connecting the UPS/computer interface cable
Connecting the Network Transient Protector
The 2000 Series UPS models include a Network Transient Protector to provide
surge protection for connected communications devices.
Installation 2-5
CO
M
M
P
O
R
T
IMPORTANT: Use the Network Transient Protector with a standard telephone line only—
not with a digital PBX.
COMM PORT
1
0
a
m
p
OUT
OUT
IN
IN
1
2
NETWORK TRANSIENT PROTECTOR
Figure 2-3. Connecting the Network Transient Protector
Network cable OUT jack
1
Network cable IN jack
2
2-6 Compaq 2000 Series UPS Operation and Reference Guide
Starting the UPS
Starting the UPS for the first time requires the followin g procedures:
■ Checking the Battery Recharge Date label on the UPS shipping carton
■ Connecting the UPS to utility power via the input power c ord
■ Connecting devices to the UPS
■ Powering u p t he UPS
■ Monitoring the automatic self-test to verify that the installation was
successful
Checking the Battery Recharge Date Label
Check the battery recharge date specified on the Battery Recharge Date label.
This label is affixed to the UPS shipping carton.
IMPORTANT: Do not use the UPS if the battery recharge date has expired. If the date on
the Battery Recharge Date label has passed without the batteries being recharged,
contact an Authorized Compaq Service Representative.
THIS PRODUCT CONTAINS
A NONSPILLABLE BATTERY
Next Recharge Date:
14-DEC-04
Please refer to Maintenance Section
of Owner's Manual enclosed inside
Figure 2-4. The Battery Recharge Date label
Connecting the UPS to Utility Power
Connect the UPS to a grounded utility power outlet.
WARNING: To reduce the risk of electric shock or damage to the equipment,
take these precautions:
■ Plug the input line cord into a grounded (earthed) electrical outlet that is
installed near the equipment and is easily accessible.
■ Do not disable the grounding plug on the input line cord. The grounding
plug is an important safety feature.
■ Do not use extension cords.
Connecting Devices to the UPS
Before connecting load equipment, verify that the UPS will not be overloaded
by the total VA rating of the devices. The load must not exceed the VA rating
of the UPS.
Volts x Amps = V A per device
If the devices list the power in Watts, use the following conversion equation:
Watts x 1.35 = VA
VA/1000 = KVA
Installation 2-7
After verifying that the UPS will not be overloaded by the cumulative VA
rating of all load equipment, connect the power cords from the devices to the
appropriate output receptacles on the U PS.
Powering up the UPS
When the unit is plugged in for the first time, the UPS automatically i nitiates a
self-test. The front panel LED display lights will go on and off during the
self-test. If the self-test is completed successfully, the UPS enters Standby
mode.
NOTE: The self-test initiates when the UPS is plugged in for the first time. Afterward,
when the UPS is disconnected from utility power, the unit will come back up in the mode
it was in when utility power was lost.
WARNING: To reduce the risk of electric shock, the combined earth conductor
leakage current from all connected devices must not exceed 3.5 mA.
CAUTION: Do not plug laser printers into the UPS. The instantaneous current
drawn by this type of printer may overload the UPS.
2-8 Compaq 2000 Series UPS Operation and Reference Guide
1
2
3
4
5
10
6
7
8
9
11
12
13
14
15
16
17
18
19
Figure 2-5. The front panel LED display and controls
1–4
6–9
q–r
AC Input levelPower cord
Site Wiring Fault indicator
5
Battery Charge levelBattery
Battery Service indicator
:
Load levelLoad devices
Communications
t
ON LED
y
ON button
A
STANDBY button
i
TEST/ALARM RESET button
C
Symbol
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