b
Maintenance and Service Guide
Evo Notebook N800c,
Evo Notebook N800v,
Evo Notebook N800w, and
Presario 2800 Mobile PC Series
Document Part Number: 268135-003
January 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
© 2003 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.
and/or other countries. Intel, Pentium, and SpeedStep are trademarks of Intel
Corporation in the U.S. and/or other countries. All other product names
mentioned herein may be trademarks of their respective companies.
HP shall not be liable for technical or editorial errors or omissions contained
herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this material. The information in this
document is provided “as is” without warranty of any kind, and is subject to
change without notice. The warranties for HP products are set forth in the
express limited warranty statements accompanying such products. Nothing
herein should be construed as constituting an additional warranty.
Maintenance and Service Guide
Third Edition January 2003
Second Edition October 2002
First Edition April 2002
Document Part Number: 268135-003
Contents
1 Product Description
1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–41
1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . 1–43
1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . 1–44
1.5 Computer External Components . . . . . . . . . . . . . . 1–45
1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 1–55
2 Troubleshooting
2.1 Computer Setup and Diagnostics Utilities . . . . . . . . 2–1
Selecting Computer Setup or
Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . 2–3
Selecting from the Security Menu . . . . . . . . . . . . . . 2–4
Selecting from the Advanced Menu. . . . . . . . . . . . . 2–5
2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing
Configuration Information . . . . . . . . . . . . . . . . . . . . 2–7
Obtaining, Saving, or Printing Diagnostic
Test Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . 2–10
Maintenance and Service Guide iii
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer System Major Components. . . . . . . . . . . 3–2
3.3 Miscellaneous Plastics/Hardware
Kit Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . 3–18
3.5 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20
4 Removal and Replacement Preliminaries
4.1 Tools Required. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors. . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . 4–5
4.7 Grounding Equipment and Methods . . . . . . . . . . . . 4–6
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Computer for Disassembly . . . . . . . . 5–4
5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5–9
5.6 Mini PCI Communications Board . . . . . . . . . . . . . 5–12
5.7 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 5–15
5.8 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.10 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
iv Maintenance and Service Guide
5.13 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5–33
5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35
5.15 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–38
5.16 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40
5.17 Disk Cell RTC Battery. . . . . . . . . . . . . . . . . . . . . . 5–42
5.18 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–44
5.19 Modem Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Contents
Index
Maintenance and Service Guide v
1
Product Description
The Compaq Presario 2800 and Evo Notebook N800 Series of
Personal Computers offer advanced modularity, Intel Mobile
Pentium 4 processors with SpeedStep technology with 64-bit
architecture, industry-leading Accelerated Graphics Port (AGP)
implementation, and extensive multimedia support.
Figure 1-1. Compaq Presario 2800 and Evo Notebook N800
Maintenance and Service Guide 1–1
Product Description
1.1 Models
Computer models are shown in Tables 1-1 through 1-4.
Table 1-1
Compaq Evo Notebook N800c, Evo Notebook N800v,
Evo Notebook 800w, and Presario 2800 Model Naming Conventions
Key
N800w P 220 U5 60 W C 51 O XXXXXX-XXX
12 3 4 5 6 7 8 9 1 0
Key Description Options
1 Brand/Series
designator
2 Processor type P = Intel Pentium 4
3 Processor speed 220 = 2.2 GHz
4D i s p l a y t y p e /
size/resolution
5 Hard drive size 60 = 60 GB
6 Optical drive
designator
7 Integrated
communication
8 RAM 51 = 512 MB
9 Operating system 2 = Windows 2000 O = Windows XP Pro
10 SKU#
N = Evo Notebook
P = Presario
200 = 2.0 GHz
190 = 1.9 GHz
180 = 1.8 GHz
U = UXGA (1600 × 1200)
P = SXGA+ (1400 × 1050)
X = XGA (1024 × 768)
40 = 40 GB
D = CD-ROM drive
R = CD-RW drive
V = DVD-ROM drive
M = modem
0 = none
38 = 384 MB
800 = 800 Series
2800 = 2800 Series
170 = 1.7 GHz
160 = 1.6 GHz
150 = 1.5 GHz
140 = 1.4 GHz
30 = 30 GB
20 = 20 GB
W = DVD-RW drive
Z = DVD/CD-RW drive
C = modem/NIC
25 = 256 MB
12 = 128 MB
E = Windows XP Home
5 = 15.x-inch
4 = 14.x-inch
combination card
1–2 Maintenance and Service Guide
Product Description
Table 1-2
Compaq Evo Notebook N800c Models
The following Compaq Evo Notebook N800c models feature:
■ Dual pointing device (TouchPad and pointing stick)
■ 8-cell, 4.0 Ah lithium ion (Li ion) battery pack
■ 32 MB discrete video memory
■ 3-year warranty on parts, labor, and on-site, next business day response
N800c P 170 P5 30 V C 25 2
United States 470041-454
N800c P 170 P5 30 V C 25 O
United States 470041-455
N800c P 170 P5 30 0 C 0 2
United States 470041-456
N800c P 170 P5 30 0 C 0 O
United States 470041-457
Maintenance and Service Guide 1–3
Product Description
Table 1-2
Compaq Evo Notebook N800c Models
The following Compaq Evo Notebook N800c models use config. code KLMZ
and feature:
■ Dual pointing device (TouchPad and pointing stick)
■ 8-cell, 4.0 Ah Li ion battery pack
■ 32 MB discrete video memory
■ 3-year warranty on parts and labor, 2-year warranty on on-site,
next business day response
N800c P 200 P5 30 V C 25 2
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
European
International
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
India
Israel
Italy
Japan
Korea
Latin America
470049-178
470049-174
470049-142
470049-172
470049-143
470049-144
470049-145
470049-146
470049-139
470049-147
470049-148
470049-182
470049-149
470049-179
470049-150
470049-151
470049-169
470049-183
470049-170
Latin America
(NAFTA)
The Netherlands
Norway
People’s
Republic
of China
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Ta i wa n
Thailand
Tu r ke y
United Kingdom
United States
(Continued)
470049-171
470049-152
470049-154
470049-180
470049-155
470049-157
470049-141
470049-158
470049-159
470049-160
470049-162
470049-181
470049-177
470049-167
470049-168
470049-138
1–4 Maintenance and Service Guide
Table 1-2
Compaq Evo Notebook N800c Models
N800C P 200 P5 30 V C 25 O
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
European
International
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
India
Israel
Italy
Japan
Korea
Latin America
470049-123
470049-117
470049-080
470049-116
470049-081
470049-083
470049-084
470049-085
470049-078
470049-086
470049-087
470049-133
470049-088
470049-125
470049-089
470049-090
470049-109
470049-136
470049-113
Latin America
(NAFTA)
The Netherlands
Norway
People’s
Republic
of China
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Ta i wa n
Thailand
Tu r ke y
United Kingdom
United States
Product Description
(Continued)
470049-115
470049-094
470049-096
470049-129
470049-097
470049-098
470049-079
470049-099
470049-100
470049-101
470049-105
470049-132
470049-120
470049-107
470049-108
470049-077
Maintenance and Service Guide 1–5
Product Description
Table 1-2
Compaq Evo Notebook N800c Models
The following Compaq Evo Notebook N800c models use config. code KLMZ
and feature:
■ Dual pointing device (TouchPad and pointing stick)
■ 8-cell, 4.0 Ah Li ion battery pack
■ 32 MB discrete video memory
■ 3-year warranty on parts and labor
N800c P 180 U5 60 W C 51 O
(Continued)
Belgium
Czech Republic
Denmark
European
International
France
Germany
Greece/Poland
Hungary
Israel
Italy
470035-393
470035-396
470035-399
470035-412
470035-416
470035-420
470035-424
470035-427
470035-430
470035-433
The Netherlands
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
N800c P 180 P5 60 W C 51 2
Asia Pacific
Australia
Brazil
French Canada
Hong Kong
Japan
Korea
Latin America
470035-264
470035-259
470035-253
470035-197
470035-280
470035-204
470035-284
470035-209
Latin America
(NAFTA)
People’s
Republic
of China
Ta i wa n
United States
470035-436
470035-440
470035-449
470035-459
470035-373
470035-462
470035-465
470035-468
470035-471
470035-474
470035-477
470035-210
470035-271
470035-274
470035-190
1–6 Maintenance and Service Guide
Table 1-2
Compaq Evo Notebook N800c Models
N800c P 180 P5 60 W C 51 O
(Continued)
Product Description
Asia Pacific
Australia
Brazil
French Canada
Hong Kong
Japan
Korea
Latin America
N800c P 170 P5 40 W C 25 2
Asia Pacific
Australia
Brazil
French Canada
Hong Kong
Japan
Korea
Latin America
N800c P 170 P5 40 W C 25 O
Asia Pacific
Australia
Brazil
French Canada
Hong Kong
Japan
Korea
Latin America
470035-307
470035-305
470035-302
470035-293
470035-310
470035-295
470035-319
470035-297
470035-304
470035-301
470035-298
470035-282
470035-315
470035-287
470035-317
470035-290
470035-303
470035-300
470035-296
470035-281
470035-314
470035-285
470035-316
470035-288
Latin America
(NAFTA)
People’s
Republic
of China
Ta i wa n
United States
Latin America
(NAFTA)
People’s
Republic
of China
Ta i wa n
United States
Latin America
(NAFTA)
People’s
Republic
of China
Ta i wa n
United States
470035-299
470035-308
470035-309
470035-289
470035-294
470035-311
470035-313
470035-278
470035-292
470035-306
470035-312
470035-276
Maintenance and Service Guide 1–7
Product Description
Table 1-2
Compaq Evo Notebook N800c Models
N800c P 170 X5 30 V C 25 2
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
European
International
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
Israel
Italy
Japan
Korea
Latin America
470035-260
470035-258
470035-228
470035-256
470035-229
470035-230
470035-231
470035-232
470035-226
470035-233
470035-234
470035-266
470035-235
470035-236
470035-237
470035-250
470035-268
470035-252
Latin America
(NAFTA)
The Netherlands
Norway
People’s
Republic
of China
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Ta i wa n
Tu r ke y
United Kingdom
United States
(Continued)
470035-254
470035-238
470035-239
470035-262
470035-240
470035-241
470035-227
470035-243
470035-244
470035-245
470035-247
470035-265
470035-248
470035-249
470035-225
1–8 Maintenance and Service Guide
Table 1-2
Compaq Evo Notebook N800c Models
N800c P 170 X5 30 V C 25 O
Asia Pacific
Australia
Belgium
Brazil
Czech Republic
Denmark
European
International
France
French Canada
Germany
Greece/Poland
Hong Kong
Hungary
Israel
Italy
Japan
Korea
Latin America
470035-033
470035-031
470035-008
470035-030
470035-009
470035-010
470035-011
470035-012
470035-006
470035-013
470035-014
470035-038
470035-015
470035-016
470035-017
470035-028
470035-040
470035-029
Latin America
(NAFTA)
The Netherlands
Norway
People’s
Republic
of China
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Ta i wa n
Tu r ke y
United Kingdom
United States
Product Description
(Continued)
470035-048
470035-018
470035-019
470035-035
470035-020
470035-021
470035-007
470035-022
470035-023
470035-024
470035-025
470035-036
470035-026
470035-027
470035-005
N800c P 160 X5 20 V C 25 2
Asia Pacific
Australia
Brazil
French Canada
Hong Kong
Japan
Korea
Latin America
470035-203
470035-201
470035-199
470035-192
470035-211
470035-193
470035-212
470035-194
Latin America
(NAFTA)
People’s
Republic
of China
Ta i wa n
United States
470035-196
470035-206
470035-208
470035-191
Maintenance and Service Guide 1–9
Product Description
Table 1-2
Compaq Evo Notebook N800c Models
N800c P 160 X5 20 V C 25 O
(Continued)
Asia Pacific
Australia
Brazil
French Canada
Hong Kong
Japan
Korea
Latin America
N800c P 160 X5 20 D C 25 2
Belgium
Czech Republic
Denmark
European
International
France
Germany
Greece/Poland
Hungary
Israel
Italy
N800c P 160 X5 20 D C 25 O
Belgium
Czech Republic
Denmark
European
International
France
Germany
Greece/Poland
Hungary
Israel
Italy
470035-220
470035-219
470035-218
470035-214
470035-223
470035-215
470035-224
470035-216
470035-375
470035-394
470035-397
470035-410
470035-413
470035-417
470035-422
470035-425
470035-428
470035-431
470035-377
470035-395
470035-398
470035-411
470035-415
470035-418
470035-423
470035-426
470035-429
470035-432
Latin America
(NAFTA)
People’s
Republic
of China
Ta i wa n
United States
The Netherlands
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
The Netherlands
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
470035-217
470035-221
470035-222
470035-213
470035-434
470035-437
470035-447
470035-457
470035-369
470035-460
470035-463
470035-466
470035-469
470035-472
470035-475
470035-435
470035-439
470035-448
470035-458
470035-370
470035-461
470035-464
470035-467
470035-470
470035-473
470035-476
1–10 Maintenance and Service Guide
Product Description
Table 1-3
Compaq Evo Notebook N800v Models
The following Compaq Evo Notebook N800v models use config. code KSQZ
and feature:
■ TouchPad pointing device
■ 8-cell, 4.4 Ah Li ion battery pack
■ 64 MB of discrete video memory
■ 1-year warranty on parts and labor
N800v P 200 P5 40 W C 25 O
French Canada 470044-432 United States 470044-406
The following Compaq Evo Notebook N800v models use config. code KSQZ
and feature:
■ TouchPad
■ 8-cell, 4.4 Ah Li ion battery pack
■ 32 MB of discrete video memory
■ 2-year warranty on parts and labor
N800V P 200 P5 40 W C 51 2
Germany 470053-908
N800V P 200 P5 40 W C 51 O
Germany 470053-883
The following Compaq Evo Notebook N800v model uses config. code KSRZ
and feature:
■ TouchPad pointing device
■ 8-cell, 4.0 Ah Li ion battery pack
■ 2-year warranty on parts and labor
N800v P 160 X4 20 V C 25 O
Germany 470035-291
Maintenance and Service Guide 1–11
Product Description
Table 1-3
Compaq Evo Notebook N800v Models
The following Compaq Evo Notebook N800v models use config. code KSRZ
and feature:
■ TouchPad
■ 8-cell, 4.4 Ah Li ion battery pack
■ 32 MB of discrete video memory
■ 2-year warranty on parts and labor
N800V P 180 P5 40 W C 51 2
Germany 470053-801
N800V P 180 P5 40 W C 25 O
Germany 470053-767
N800V P 180 X4 30 V C 25 2
Germany 470053-856
N800V P 180 X4 30 V C 25 O
Germany 470053-829
N800v P 170 P5 40 W C 25 2
Germany 470045-606
(Continued)
N800v P 170 P5 40 W C 25 O
Germany 470045-605
N800V P 170 X4 30 V C 25 2
Germany 470045-608
N800V P 170 X4 30 V C 25 O
Germany 470045-607
1–12 Maintenance and Service Guide
Product Description
Table 1-3
Compaq Evo Notebook N800v Models
The following Compaq Evo Notebook N800v models use config. code KSQZ
and feature:
■ TouchPad
■ 8-cell, 4.4 Ah Li ion battery pack
■ 32 MB of discrete video memory
■ 1-year warranty on parts and labor
N800V P 200 P5 40 W C 25 2
(Continued)
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470053-885
470053-886
470053-888
470053-889
470053-890
470053-892
470053-893
470053-894
470053-895
470053-896
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
N800V P 200 P5 40 W C 25 O
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470053-858
470053-859
470053-860
470053-861
470053-866
470053-867
470053-868
470053-869
470053-871
470053-873
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
470053-898
470053-899
470053-901
470053-884
470053-902
470053-903
470053-904
470053-905
470053-906
470053-907
470056-874
470053-875
470053-876
470053-877
470053-857
470053-878
470053-879
470053-880
470053-881
470053-882
Maintenance and Service Guide 1–13
Product Description
Table 1-3
Compaq Evo Notebook N800v Models
N800V P 180 P5 40 W C 25 2
(Continued)
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N800V P 180 P5 40 W C 25 O
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470053-770
470053-771
470053-772
470053-775
470053-776
470053-779
470053-780
470053-781
470053-786
470053-787
470053-739
470053-740
470053-746
470053-747
470053-748
470053-749
470053-750
470053-751
470053-752
470053-753
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
470053-788
470053-789
470053-790
470053-769
470053-791
470053-795
470053-796
470053-797
470053-798
470053-800
470053-754
470053-755
470053-756
470053-738
470053-757
470053-758
470053-759
470053-760
470053-765
470053-766
1–14 Maintenance and Service Guide
Table 1-3
Compaq Evo Notebook N800v Models
N800V P 180 X4 30 V C 25 2
(Continued)
Product Description
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N800V P 180 X4 30 V C 25 O
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470053-831
470053-836
470053-838
470053-839
470053-841
470053-842
470053-843
470053-844
470053-845
470053-846
470053-804
470053-806
470053-808
470053-809
470053-810
470053-811
470053-812
470053-813
470053-814
470053-815
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
470053-847
470053-848
470053-849
470053-850
470053-830
470053-851
470053-852
470053-853
470053-854
470053-855
470053-816
470053-817
470053-818
470053-803
470053-819
470053-820
470053-821
470053-822
470053-823
470053-827
Maintenance and Service Guide 1–15
Product Description
Table 1-3
Compaq Evo Notebook N800v Models
The following Compaq Evo Notebook N800v models use config. code KSQZ
and feature:
■ TouchPad pointing device
■ 8-cell, 4.4 Ah Li ion battery pack
■ 32 MB of discrete video memory
■ 1-year warranty on parts and labor
N800v P 170 P5 40 W C 25 2
(Continued)
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470044-531
470044-532
470044-533
470044-534
470044-535
470044-536
470044-537
470044-538
470044-539
470044-540
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden
Switzerland
Tu r ke y
United Kingdom
N800v P 170 P5 40 W C 25 O
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470044-486
470044-488
470044-496
470044-501
470044-503
470044-505
470044-506
470044-507
470044-508
470044-511
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden
Switzerland
Tu r ke y
United Kingdom
470044-541
470044-542
470044-543
470044-530
470044-544
470044-545
470044-546
470044-547
470044-548
470044-549
470044-512
470044-514
470044-516
470044-483
470044-518
470044-520
470044-521
470044-523
470044-526
470044-527
1–16 Maintenance and Service Guide
Table 1-3
Compaq Evo Notebook N800v Models
N800v P 170 X4 30 V C 25 2
(Continued)
Product Description
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N800v P 170 X4 30 V C 25 O
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470044-710
470044-711
470044-712
470044-713
470044-714
470044-715
470044-716
470044-717
470044-718
470044-719
470044-551
470044-552
470044-553
470044-554
470044-555
470044-556
470044-557
470044-558
470044-559
470044-560
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden
Switzerland
Tu r ke y
United Kingdom
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden
Switzerland
Tu r ke y
United Kingdom
470044-720
470044-721
470044-422
470044-707
470044-723
470044-724
470044-725
470044-726
470044-727
470044-728
470044-561
470044-562
470044-563
470044-550
470044-564
470044-565
470044-566
470044-567
470044-568
470044-569
Maintenance and Service Guide 1–17
Product Description
Table 1-3
Compaq Evo Notebook N800v Models
The following Compaq Evo Notebook N800v models use config. code KSQZ
and feature:
■ TouchPad pointing device
■ 8-cell, 4.4 Ah Li ion battery pack
■ 1-year warranty on parts and labor
N800v P 170 X4 30 V C 25 O
French Canada 470035-200 United States 470035-202
N800v P 160 P5 30 W C 25 O
(Continued)
Belgium
Czech Republic
Denmark
European
International
France
Greece/Poland
Hungary
Israel
Italy
The Netherlands
N800v P 160 X4 20 V C 25 O
Belgium
Czech Republic
Denmark
European
International
France
French Canada
Greece/Poland
Hungary
Israel
Italy
The Netherlands
470035-759
470035-760
470035-763
470035-768
470035-770
470035-771
470035-773
470035-774
470035-776
470035-778
470035-207
470035-242
470035-246
470034-251
470035-255
470035-198
470035-257
470035-261
470035-263
470035-267
470035-269
Norway
Portugal
Russia
Saudi Arabia
Slovakia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
Norway
Portugal
Russia
Saudi Arabia
Slovenia
Spain
Sweden/Finland
Switzerland
Tu r ke y
United Kingdom
United States
470035-779
470035-781
470035-782
470035-757
470035-784
470035-785
470035-787
470035-788
470035-790
470035-791
470035-270
470035-272
470035-273
470035-205
470035-275
470035-277
470035-279
470035-283
470035-286
470035-703
470035-195
1–18 Maintenance and Service Guide
Product Description
Table 1-4
Compaq Evo Notebook N800w Models
The following Compaq Evo Notebook N800w models feature:
■ Dual pointing device (TouchPad and pointing stick)
■ 8-cell, 4.4 Ah Li ion battery pack
■ 64 MB of discrete video memory
■ 3-year warranty on parts, labor, and on-site, next business day response
w P 220 U5 60 W C 51 2
N800
Asia Pacific
Australia
Belgium
Denmark
European
470052-392
470052-390
470052-362
470052-363
470052-364
Korea
Latin America
The Netherlands
People’s
International
France
French Canada
Germany
Hong Kong
Italy
Japan
N800
w P 220 U5 60 W C 51 O
Asia Pacific
Australia
Belgium
Denmark
European
470052-365
470052-421
470052-366
470052-397
470052-367
470052-401
470052-416
470052-415
470052-402
470052-403
470052-404
International
France
French Canada
Germany
Hong Kong
Italy
Korea
470052-405
470052-422
470052-406
470052-419
470052-408
470052-420
Spain
Sweden/Finland
Switzerland
Ta i wa n
United Kingdom
United States
Latin America
The Netherlands
People’s
Spain
Sweden/Finland
Switzerland
Ta i wa n
United Kingdom
United States
Republic
of China
Republic
of China
470052-399
470052-388
470052-368
470052-393
470052-369
470052-375
470052-385
470052-396
470052-387
470052-128
470052-414
470052-409
470052-417
470052-410
470052-411
470052-412
470052-418
470052-413
470052-361
Maintenance and Service Guide 1–19
Product Description
Table 1-4
Compaq Evo Notebook N800w Models
The following Compaq Evo Notebook N800w models use config. code LDF1
and feature:
■ Dual pointing device (TouchPad and pointing stick)
■ 8-cell, 4.4 Ah Li ion battery pack
■ 64 MB of discrete video memory
■ 3-year warranty on parts, labor, and on-site, next business day response
N800w P 220 U5 60 W C 51 2
French Canada 470043-588 United States 470043-584
N800w P 220 U5 60 W C 51 O
French Canada 470043-575 United States 470043-574
The following Compaq Evo Notebook N800w models use config. code LDFZ
and feature:
■ Dual pointing device (TouchPad and pointing stick)
■ 8-cell, 4.4 Ah Li ion battery pack
■ 64 MB of discrete video memory
■ 3-year warranty on parts and labor
(Continued)
N800w P 220 U5 60 W C 51 O
Asia Pacific
Australia
Belgium
European
International
France
Germany
Hong Kong
Italy
Korea
470043-590
470043-589
470043-576
470047-495
470043-578
470043-579
470043-594
470043-580
470043-595
Latin America
The Netherlands
People’s
Republic
of China
Sweden/Finland
Spain
Switzerland
Ta i wa n
United Kingdom
470043-587
470043-581
470043-591
470051-460
470043-583
470043-585
470043-593
470043-586
1–20 Maintenance and Service Guide
Product Description
Table 1-4
Compaq Evo Notebook N800w Models
The following Compaq Evo Notebook N800w models use config. code LDFZ
and feature:
■ Dual pointing device (TouchPad and pointing stick)
■ 8-cell, 4.4 Ah Li ion battery pack
■ 64 MB of discrete video memory
■ 3-year warranty on parts and labor
N800w P 220 U5 60 W C 51 2
(Continued)
Asia Pacific
Australia
Belgium
European
470043-608
470043-606
470043-592
470047-493
International
France
Germany
Hong Kong
Italy
Japan
Korea
N800
w P 200 P5 60 D C 51 2
470043-596
470043-597
470043-611
470043-598
470051-459
470043-612
Latin America
The Netherlands
People’s
Republic
of China
Spain
Sweden/Finland
Switzerland
Ta i wa n
United Kingdom
Japan 470051-463
N800w P 200 P5 40 W C 25 2
Belgium
European
International
France
Germany
Italy
470043-614
470047-496
470043-615
470043-616
470043-617
The Netherlands
Spain
Sweden/Finland
Switzerland
United Kingdom
N800w P 200 P5 40 W C 25 O
Belgium
European
International
France
Germany
Italy
470043-623
470047-497
470043-624
470043-625
470043-626
The Netherlands
Spain
Sweden/Finland
Switzerland
United Kingdom
470043-605
470043-599
470043-609
470043-600
470051-457
470043-602
470043-610
470043-604
470043-618
470043-619
470051-461
470043-620
470043-621
470043-633
470043-634
470051-462
470043-635
470043-636
Maintenance and Service Guide 1–21
Product Description
Table 1-5
Compaq Presario 2800 Models
The following Compaq Presario 2800 models are available in the United States
and feature:
■ TouchPad pointing device
■ 8-cell, 4.0 Ah Li ion battery pack
■ 32 MB discrete video memory
■ 1-year warranty on parts and labor
P2800 P 170 P5 30 W C 25 E 281630-001
This model includes a MultiPort 802.11b wireless
communication device, MultiBay battery pack, and
config. code
KSQ1
diskette drive.
P2810 P 150 P5 30 W C 51 E 470033-094
This model includes a MultiPort 802.11b wireless
communication device and a MultiBay battery pack.
config. code
KSQ3
P2800 P 140 X5 30 W C 51 E 470033-089
config. code
KSQ2
P2801 P 140 X5 30 W C 38 E 470034-500
config. code
KSQ4
P2805 P 140 X4 20 W C 25 E 470034-503
config. code
KSQ5
1–22 Maintenance and Service Guide
Product Description
Table 1-5
Compaq Presario 2800 Models
The following Compaq Presario 2800 models use config. code KSRZ and
feature:
■ Diskette drive
■ TouchPad pointing device
■ 8-cell, 4.4 Ah Li ion battery pack
■ 64 MB discrete video memory
■ 2-year warranty on parts and labor
P2825 P 190 P5 40 W C 51 E
(Continued)
Denmark
Germany
470046-888
470045-613
Italy
Sweden/Finland
P2826 P 190 P5 40 W C 51 O
European
470047-500
International
P2822 P 180 X5 40 W C 25 E
Sweden/Finland 470047-503
P2816 P 170 P5 30 W C 51 E
Belgium
Denmark
Germany
Italy
470034-928
470034-930
470034-932
470034-935
The Netherlands
Norway
Sweden/Finland
P2817 P 160 X5 30 W C 25 E
Sweden/Finland 470039-466
470045-614
470046-889
470034-937
470034-939
470034-941
Maintenance and Service Guide 1–23
Product Description
Table 1-5
Compaq Presario 2800 Models
The following Compaq Presario 2800 models use config. code KSQZ and
feature:
■ Diskette drive
■ TouchPad
■ 8-cell, 4.4 Ah Li ion battery pack
■ 64 MB of discrete video memory
■ 1-year warranty on parts and labor
P2860 P 220 U5 60 Z C 51 E
Australia 470054-681
P2838 P 220 P5 60 W C 25 E
Taiwan 470048-547
P2832 P 220 P5 40 W C 51 E
Hong Kong 470048-542
P2860 P 220 X5 40 Z C 51 E
Hong Kong 470054-680
P2862 P 220 X5 40 Z C 25 E
(Continued)
Korea 470054-682
P2838 P 220 X5 40 W C 51 E
Asia Pacific 470047-539 Australia 470047-533
2859AP P 220 X5 40 V C 25 E
People’s Republic
470054-679
of China
P2830 P 200 U5 60 W C 51 E
Asia Pacific 470045-996 Australia 470045-995
P2822 P 200 P5 40 W C 51 E
Hong Kong 470044-692
1–24 Maintenance and Service Guide
Table 1-5
Compaq Presario 2800 Models
P2827 P 200 P5 40 W C 25 E
Taiwan 470044-697
P2837 P 200 P5 40 V C 25 E
Taiwan 470048-546
P2858 P 200 X5 40 Z C 51 E
Korea 470054-678
P2857 P 200 X5 40 Z C 25 E
(Continued)
Product Description
Asia Pacific
India
P2845 P 200 X5 40 W C 51 E
Korea 470051-466 Thailand 470051-465
P2837 P 200 X5 40 W C 25 E
Asia Pacific
India
P2831 P 200 X5 40 V C 25 E
People’s Republic
of China
P2840 P 200 X4 40 W C 51 E
Hong Kong 470050-910
P2844 P 220 X4 40 W C 25 E
Asia Pacific 470050-912
P2856 P 200 X4 40 V C 25 E
People’s Republic
of China
P2820 P 190 U5 40 W C 51 E
Asia Pacific
Korea
470054-675
470054-676
470047-516
470050-915
470047-505
470054-673
470044-580
470044-581
Ta i wa n
Thailand
Korea
Thailand
Thailand 470044-579
470054-677
470054-674
470048-533
470047-515
Maintenance and Service Guide 1–25