Compaq Evo D310v, D310v - Compaq Evo - 256 MB RAM, Evo Desktop D310v Series Quick Setup Manual

Page 1
b
Quick Setup & Getting Started Guide
Compaq Evo Desktop D310v Series
Document Part Number: 293386-001
August 2002
This guide provides basic information about setting up and maintaining your computer.
Page 2
293386-001.book Page ii Friday, July 12, 2002 5:04 PM
© 2002 Compaq Information Technologies, L.P.
Compaq, the Compaq logo, and Evo are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and other countries.
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries.
Intel, Pentium, and Celeron are trademarks of Intel Corporation in the U.S. and other countries.
Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated.
All other product names mentioned herein may be trademarks of their respective companies.
Compaq Computer Corporation shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided “as is” without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.
Å
Ä
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Compaq Computer Corporation.
WARNING: Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Quick Setup & Getting Started Guide Compaq Evo Desktop D310v Series First Edition (August 2002) Document Part Number: 293386-001
Page 3
293386-001.book Page 1 Friday, July 12, 2002 5:04 PM
1 Quick Setup
Step 1: Unpack the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Step 2: Confirm the Voltage Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Step 3: Connect External Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Step 4: Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Step 5: Connect the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
Step 6: Turn On the Personal Computer and Install the Operating System . . . . . . . . . 1–6
Step 7: Turn Off the Personal Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7
Contents
2 Getting Started
Accessibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Software Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
File System Format. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Installing or Upgrading Device Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Customizing the Monitor Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3
Protecting Your Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Compaq Restore Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4
For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Helpful Hints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
Solving General Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9
Solving Hardware Installation Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–13
Diagnostic Keyboard LEDs, Front Panel LEDs and Audible Codes . . . . . . . . . . . . . 2–14
Index
Quick Setup & Getting Started Guide 1
Page 4
293386-001.book Page 2 Friday, July 12, 2002 5:04 PM
Contents
2 Quick Setup & Getting Started Guide
Page 5
293386-001.book Page 1 Friday, July 12, 2002 5:04 PM
Step 1: Unpack the Computer
1
Quick Setup
WARNING: Misuse of your personal computer or failure to establish a
Å
Quick Setup & Getting Started Guide 1–1
safe and comfortable workstation may result in discomfort or serious injury. Refer to the Safety & Comfort Guide on the Documentation Library CD for more information on choosing a workspace and creating a safe and comfortable work environment.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. For more information, refer to Safety & Regulatory Information on the Documentation Library CD.
Page 6
293386-001.book Page 2 Friday, July 12, 2002 5:04 PM
Quick Setup
Step 2: Confirm the Voltage Setting
Ä
CAUTION: You should not need to change the voltage setting; however, you should verify that the voltage selection is compatible with your local power specifications. Failure to do so could result in damage to your computer.
1–2 Quick Setup & Getting Started Guide
Page 7
293386-001.book Page 3 Friday, July 12, 2002 5:04 PM
Step 3: Connect External Devices
Connect the monitor, mouse, keyboard, and network cables.
Rear Panel Connectors (Arrangement of connectors may vary by model.)
Quick Setup
Ä
1 Power Cord Connector
2 Voltage Select Switch
3 Mouse Connector
4 Keyboard Connector
5 Universal Serial Bus (USB)
Connectors
6 Serial Connector
CAUTION: Do not add optional hardware devices to your personal computer until the operating system is successfully installed. Doing so may cause errors and may prevent the operating system from installing properly.
7 Parallel Port Connector
8 Monitor Connector
9 Headphone/Line-out
Connector
- Audio/Line-in Connector
q Microphone connector
w Gameport connector
Quick Setup & Getting Started Guide 1–3
Page 8
293386-001.book Page 4 Friday, July 12, 2002 5:04 PM
Quick Setup
Step 4: Front Panel Components
Front Panel Components
1 CD-ROM drive 7 5 1/4 inch expansion bay
2 CD-ROM drive activity light 8 Dual-state power button
3 Diskette drive 9 Power-on light
4 Diskette drive activity light - System activity light
5 Diskette drive eject button q USB Connectors
6 CD-ROM drive eject button
1–4 Quick Setup & Getting Started Guide
Page 9
293386-001.book Page 5 Friday, July 12, 2002 5:04 PM
Step 5: Connect the Power Cords
Quick Setup
Å
Connect the power cords as shown. Turn on the monitor, then turn on the personal computer.
WARNING: To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is
an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is
easily accessible at all times.
Disconnect power from the personal computer by unplugging the
power cord from either the electrical outlet or the personal computer.
Quick Setup & Getting Started Guide 1–5
Page 10
293386-001.book Page 6 Friday, July 12, 2002 5:04 PM
Quick Setup
Step 6: Turn On the Personal Computer and Install the Operating System
CAUTION: Do not add optional hardware devices or third-party devices
Ä
to your computer until the operating system is successfully installed. Doing so may cause errors and may prevent the operating system from installing properly.
Press the power button to turn on the personal computer.
The first time you turn on the personal computer, the operating system is installed automatically. This process takes about 5 to 10 minutes, depending on which operating system is being installed. Carefully read and follow the instructions that appear on the screen to complete the installation.
Ä
CAUTION: Once the automatic installation has begun, DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE, unless you are directed to do so as part of the process. Turning off the personal computer at any other time during the installation process might damage the software that runs the personal computer.
When the Welcome to Windows screen is displayed, the Windows installation process is complete.
1–6 Quick Setup & Getting Started Guide
Page 11
293386-001.book Page 7 Friday, July 12, 2002 5:04 PM
Step 7: Turn Off the Personal Computer
To properly turn off the personal computer, first exit the operating system. In Windows, click Start > Shut Down.
In Windows operating systems, pressing the power button does not turn off the power, but causes the personal computer to enter a low-power state. This allows you to quickly power down, without closing applications, and to quickly return to the same operational state without any data loss. To reconfigure the power button to work in On/Off mode, run Computer Setup. Refer to the Computer Setup (F10) Utility Guide for Computer Setup instructions.
Quick Setup
Ä
To manually force the computer into an OFF state, press and hold the power button for four seconds.
CAUTION: Manually forcing the computer off can cause loss of data.
Quick Setup & Getting Started Guide 1–7
Page 12
293386-001.book Page 8 Friday, July 12, 2002 5:04 PM
Quick Setup
1–8 Quick Setup & Getting Started Guide
Page 13
293386-001.book Page 1 Friday, July 12, 2002 5:04 PM
Accessibility
Compaq is committed to designing products, services, and programs with improved usability and accessibility for all customers. Compaq products with Microsoft Windows XP preinstalled, or that are XP Ready, are designed for accessibility. These products are tested with industry-leading Assistive Technology products to ensure equal access—anytime, anywhere... to anyone.
2
Getting Started
Software Setup
File System Format
Converting to NTFS
Depending on your system, you may be prompted to select a file system format during the initial setup of your system.
Hard drives can be configured in three basic formats: FAT16 and FAT32 (for HDD partitions less than 8 GB), or NTFS (for HDD partitions up to and greater than 8 GB), with variances of each, depending on the operating system and hard drive support. To check the file system format assigned to your hard drive (factory settings), open My Computer, right-click on Local Disk (C:), then select Properties.
NTFS offers the following features:
Transaction logs
Access control
Quick Setup & Getting Started Guide 2–1
Page 14
293386-001.book Page 2 Friday, July 12, 2002 5:04 PM
Getting Started
Transaction Logs
Transaction logs help recover from disk failures.
Access Control
Access Control allows you to set permissions to control access to your files and directories.
Depending on which file system format your hard drive is using, the NTFS Convert utility may be available for you to convert part or all of the drive partition to NTFS format.
CAUTION: You may experience data loss if you attempt to convert your
Ä
drive to NTFS using the methods described in this section. Before converting your drive, make a backup copy of all data stored on your hard drive.
NTFS Convert Desktop Icon
Double-click the NTFS Convert icon located on the desktop. Read and follow the instructions that appear on the screen to change the drive partitioning. This feature is available on select models only.
Installing or Upgrading Device Drivers
To install optional hardware devices after the OS installation is complete, you must install the device drivers for the device you are installing.
If prompted for the I386 directory, replace the path specification with
C:\I386, or use the Browse button of the dialog box to locate the I386
folder. This action points the OS to the appropriate drivers.
2–2 Quick Setup & Getting Started Guide
Page 15
293386-001.book Page 3 Friday, July 12, 2002 5:04 PM
Getting Started
You can obtain the latest support software, including support software for your operating system from the Compaq Web site:
http://www.compaq.com/support
You can also obtain the latest support software through a subscription to the Compaq Support CD Kit using the Support Software Management order form available at one of the following Web sites:
http://www.compaq.com/support/files/workstations/us/purchase.html
http://www.compaq.com/support/files/desktops/us/purchase.html
These sites also provide information on how to purchase a subscription.
If your system has a optical RW drive, you must install the appropriate application to be able to write to the drive. To install the drivers, double-click the Setup Compaq Software icon on the desktop or the application launcher and select the Easy CD Creator and Direct CD option when prompted.
Customizing the Monitor Display
To change the default configuration settings for your monitor display, such as the screen resolution, color settings, and font sizes, double-click the Display icon in the Control Panel, or right-click on the Windows Desktop, then click Properties. For more information about your display driver and other utilities that you can use with your graphics controller, refer to your graphics controller documentation.
Quick Setup & Getting Started Guide 2–3
You can obtain the latest graphics drivers from the Compaq Web site at http://www.compaq.com/support.
Page 16
293386-001.book Page 4 Friday, July 12, 2002 5:04 PM
Getting Started
Protecting Your Software
To protect your software from loss or damage, you should keep a backup copy of all system software, applications, and related files stored on your hard drive. Refer to your operating system or backup utility documentation for instructions on making backup copies of your data files.
Compaq Restore Solution
Restore the original operating system and factory-installed software by using the Compaq Restore Plus! CD and any other CDs that came with the computer. Carefully read and follow the instructions for the restore solution that came with the computer.
Registration
For questions about or problems with this CD, please contact Compaq customer service.
Make sure to register your new personal computer with Compaq. Registration establishes a record of ownership and gives you an opportunity to receive product announcements, updates, and other communications periodically, if you choose to do so. Registration is easy—just visit the Compaq Web site at follow the instructions that appear on the screen.
www.compaq.com/register and
2–4 Quick Setup & Getting Started Guide
Page 17
293386-001.book Page 5 Friday, July 12, 2002 5:04 PM
For More Information
Refer to the Compaq Documentation Library CD for additional product documentation. Books on the CD include:
Quick Setup & Getting Started Guide (this book, in PDF Format)
Hardware Reference Guide (PDF Format)
Computer Setup Guide (PDF Format)
Safety & Regulatory Information (PDF Format)
Safety & Comfort Guide (Windows Help format)
Getting Started
If you do not have a CD-ROM drive, you may download the product documentation from the Compaq Web site at www.compaq.com/support.
1. Insert the compact disc into the CD-ROM drive. There may be a slight delay while the software checks the Windows Regional Settings. If a recent version of Adobe Acrobat or Acrobat Reader is not found on the computer, it will be installed automatically from the CD. Read and follow the prompts to complete the installation.
The menu and books are displayed in the language chosen during initial system setup or specified later in your Windows Regional Settings. If the Regional Settings do not match one of the languages supported on the CD, the menu and books are displayed in English.
2. Click the title of the book you want to read.
If there is no CD-ROM drive activity for two minutes or more, it may be because Autorun is not enabled on the system. To run the Compaq Documentation Library CD if it does not run automatically:
1. Click Start > Run.
2. Type
3. Click OK.
Quick Setup & Getting Started Guide 2–5
X:\DocLib.exe
(where X is the drive letter designator for the CD-ROM drive)
Page 18
293386-001.book Page 6 Friday, July 12, 2002 5:04 PM
Getting Started
Getting Help
Additional help and other information can be obtained through Compaq Technical Support information at the warranty information included with your computer.
http://www.compaq.com or in
2–6 Quick Setup & Getting Started Guide
Page 19
293386-001.book Page 7 Friday, July 12, 2002 5:04 PM
Basic Troubleshooting
Overview
You may elect to purchase a Compaq Quick Troubleshooting Guide (part number 120205-002, available only in English) that contains easy to follow flow charts that can lead you through the debug process. This guide was written for Compaq authorized service providers and contains steps that may be beyond the technical capabilities of some users. Improperly performing some processes identified in the guide may damage the computer and/or void your warranty. If you are unsure of your ability to perform the task, or if you are concerned about voiding your product warranty, contact your local authorized reseller or service provider before undertaking the recommended corrective action.
Getting Started
Helpful Hints
If you have installed an operating system other than the factory-installed operating system, refer to the following support Web site locations for additional support that may be available.
Compaq Evo Desktops
http://www.compaq.com/support/reference_library/selectproduct. asp
If you encounter some minor problem with your computer, monitor, or software, refer to the following list of general suggestions before taking further action:
Check that the computer and monitor are plugged into a working
electrical outlet.
Check to see that the computer is turned on and the green power
light is on.
Check to see that the monitor is turned on and the green monitor
light is on.
Turn up the brightness and contrast controls of the monitor if the
monitor is dim.
Press and hold any key. If the system beeps, then your keyboard is
Quick Setup & Getting Started Guide 2–7
operating correctly.
Page 20
293386-001.book Page 8 Friday, July 12, 2002 5:04 PM
Getting Started
Check all cable connections for loose connections or incorrect
Reconfigure your computer after installing a non–Plug and Play
Make sure that all the required device drivers have been installed.
Remove all diskettes from your system before turning it on.
If you have installed an operating system other than the
connections.
expansion board or other option. See “Solving Hardware Installation Problems” for instructions.
For example, if you have connected a printer, you need to install a printer driver.
factory-installed operating system, check to be sure that it is supported on your system.
Ä
CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board. You must disconnect the power cord from the power source before opening the computer to prevent system board or component damage.
2–8 Quick Setup & Getting Started Guide
Page 21
293386-001.book Page 9 Friday, July 12, 2002 5:04 PM
Solving General Problems
You may be able to easily resolve the minor problems described in this section. If a problem persists and you are unable to resolve it yourself or if you feel uncomfortable about performing the operation, contact your Compaq authorized reseller or service provider.
Problem Cause Solution
Getting Started
Computer will not turn on. Computer is not connected
to an external power source.
Cables to the external power source are unplugged.
A defective PCI or ISA card has been installed.
Drive power, data, or power supply cables may not be properly connected.
The unit temperature was exceeded. The fan may be blocked.
Connect to an external power source.
Ensure that cables connecting the computer to the external power source are plugged in properly and the wall outlet is active.
Remove any expansion board that was just installed.
Reseat drive power, data, and power supply cables.
1. Unit is in an exceedingly hot environment. Let it cool down.
2. Ensure that computer air vents are not blocked and internal fan is running.
Contact Compaq authorized reseller or service provider.
Power line selector switch on rear of computer chassis is not switched to correct line voltage (115V or 230V) (some models).
Quick Setup & Getting Started Guide 2–9
Select the proper AC voltage using the slide switch.
Page 22
293386-001.book Page 10 Friday, July 12, 2002 5:04 PM
Getting Started
Problem Cause Solution
Computer appears locked up and will not turn off when the power button is pressed.
Computer date and time display is incorrect.
Computer powered off automatically and the Power LED is:
1. Flashing Red or Yellow four times per second, OR
Software control of the power switch is not functional.
RTC (real-time clock) battery may need to be replaced. Battery life is approximately 3–5 years.
The unit temperature was exceeded. The fan may be blocked or not turning, OR the heatsink is not properly attached to the processor.
Press and hold the power button for at least 4 seconds until the computer turns off.
First, reset the date and time under Control Panel (Computer Setup can also be used to update the RTC date and time). If the problem persists, replace the RTC battery. Refer to the Hardware Reference Guide for instructions on installing a new battery, or contact your Compaq authorized
provider
for RTC battery replacement.
reseller or service
1. Unit is in an exceedingly hot environment. Let it cool down.
2. Ensure that computer air vents are not blocked and internal fans are running (i.e. power supply fan, chassis fan, and/or processor fan).
2. Flashing Red or Yellow two times one second apart, followed by a two
3. Ensure that the heatsink is properly seated.
Contact Compaq authorized reseller or service provider.
second pause, OR
3. Not flashing.
The unit temperature was exceeded because the computer was functioning with the cover or access
Replace cover or access panel, and let the computer cool down before attempting to turn on power to the computer.
panel removed.
Computer appears to pause periodically.
Network driver is loaded and no network connection is established.
Establish a network connection, or use Computer Setup or Windows Device Manager to disable the network controller.
2–10 Quick Setup & Getting Started Guide
Page 23
293386-001.book Page 11 Friday, July 12, 2002 5:04 PM
Problem Cause Solution
Getting Started
Poor performance is
Processor is hot. 1. Make sure the airflow to the
experienced.
Cursor will not move using the arrow keys on
The Num Lock key may be on.
the keypad.
Blank monitor screen. Monitor is not turned on
and the monitor light is not on.
The cable connections are not correct.
computer is not blocked.
2. Make sure the fans are connected and working properly (some fans only operate when needed).
3. Make sure the processor heatsink is installed properly.
Press the Num Lock key. The Num Lock light should not be on if you want to use the arrow keys.
Turn on the monitor and check that the monitor light is on.
Check the monitor cable connection from the monitor to the computer to the appropriate connector, and to the electrical outlet.
Quick Setup & Getting Started Guide 2–11
Page 24
293386-001.book Page 12 Friday, July 12, 2002 5:04 PM
Getting Started
Problem Cause Solution
Blank monitor screen.
(continued)
Computer is in Stand By mode.
The energy saver feature has been enabled.
The RGB (Red, Green, Blue) input switch on the monitor is incorrectly set.
You are using a fixed-sync monitor and it will not sync at the resolution chosen.
The VGA/BNC selector switch is not properly set.
Press the power button to resume from Stand By mode.
Press any key or click the mouse button and, if set, type your password.
Set the monitor’s RGB input switch to 75 ohms and, if there is a sync switch, set it to external.
Make sure that the monitor can accept the same sweep rate as the resolution chosen.
Set the selector switch to agree with the cable connection.
2–12 Quick Setup & Getting Started Guide
Page 25
293386-001.book Page 13 Friday, July 12, 2002 5:04 PM
Solving Hardware Installation Problems
You may need to reconfigure the computer when you add or remove hardware, such as an additional diskette drive. If you install a Plug and Play device, Windows 2000 and Windows XP Professional automatically recognize the device and configures the computer. If you install a non–Plug and Play device, you must reconfigure the computer after completing installation of the new hardware. In Windows 2000 and Windows XP Professional, select the Add New Hardware icon in the Control Panel and follow the instructions that appear on the screen.
Problem Cause Solution
Getting Started
A new device is not recognized as part of the system.
Cable(s) of new external device are loose or power cables are unplugged.
Power switch of new external device is not turned on.
When the system advised you of changes to the configuration, you did not accept them.
Ensure that all cables are properly and securely connected and that pins in the cable or connector are not bent down.
Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the computer system.
Reboot the computer and follow the instructions for accepting the changes.
Quick Setup & Getting Started Guide 2–13
Page 26
293386-001.book Page 14 Friday, July 12, 2002 5:04 PM
Getting Started
Diagnostic Keyboard LEDs, Front Panel LEDs and Audible Codes
The following table describes the keyboard and front panel LED codes as well as the audible codes that may occur during Power On Self Test (POST) that do not necessarily have an error code or text message associated with them.
keyboard, you may hear the beep sequences for some of the keyboard light error codes, but you may not see the flashing keyboard lights.
Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes
Activity Beeps Probable Cause Recommended Action
If your system is equipped with a Universal Serial Bus (USB)
Audible 1L, 3S* System ROM is
corrupted; system is running in Failsafe Boot Block mode.
Flashing Caps Lock LED on Keyboard.
Flashing Num Lock LED on keyboard (on select models.)
1L, 2S* Graphics controller not
present or incorrectly initialized.
1S, 2L* System memory not
present.
Reflash the ROM using a ROMPaq diskette.
1. Clear CMOS.
2. If graphics card has been added, remove and reseat.
1. Check memory module (see the relevant section of the Hardware Reference Guide).
2. Remove and reseat memory module.
CAUTION: Some models support ECC memory and non-ECC memory. Other models
Ä
support only non-ECC memory. For those systems that do support ECC memory, Compaq does not support mixing ECC and non-ECC memory. In addition, the system will not boot the operating system.
*L = Long, S = Short
2–14 Quick Setup & Getting Started Guide
Page 27
293386-001.book Page 15 Friday, July 12, 2002 5:04 PM
Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes
Activity Beeps Probable Cause Recommended Action
Getting Started
Num Lock LED ON (keyboard).
Flashing Scroll Lock LED on keyboard (on select models.)
Green Power LED flashes 1x / second.
Green Power LED On.
*L = Long, S = Short
None Failed Boot Block. Reflash the ROM using a
ROMPaq diskette.
2L, 1S* System board hardware
Replace system board. failure (prior to graphics).
None Computer in normal
None Suspend mode.
None Computer on. None
Quick Setup & Getting Started Guide 2–15
Page 28
293386-001.book Page 16 Friday, July 12, 2002 5:04 PM
Getting Started
Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes
Activity Beeps Probable Cause Recommended Action
Red or Yellow Power LED flashes every 2 seconds (on select models.)
Flashing Power and Hard Drive Green LEDs.
None Power supply
overloaded.
1. Push in power button. LED should be green.
2. Remove all AC power from computer, wait 30 seconds, then apply power.
3. Remove load from power supply by removing options one at a time until computer runs.
4. Check for damage to system board.
5. Replace system board.
6. Replace power supply.
None Unseated riser board. 1. Remove riser board.
2. Wipe connector.
3. Reinstall riser board (see the Hardware Reference Guide for directions on removing the riser board).
*L = Long, S = Short
2–16 Quick Setup & Getting Started Guide
Page 29
293386-001.book Page 17 Friday, July 12, 2002 5:04 PM
Diagnostic Keyboard LEDS, Front Panel LEDs and Audible Codes
Activity Beeps Probable Cause Recommended Action
Getting Started
Yellow or Green Power LED flashes every second (on select models.)
Red or Yellow Power LED On.
Red or Yellow Power LED is:
1. Flashing four times per second, OR
2. Flashing two times one second apart, followed by a two second pause, OR
None System memory error. 1. Check memory module
(see the relevant section of the Hardware Reference Guide).
2. Remove and reseat memory module.
None Processor unseated. Reseat processor in system
board.
None Computer overheated. 1. Install computer cover or
access panel if necessary.
2. Ensure that computer air vents are not blocked and internal fan is running.
3. Not flashing.
Quick Setup & Getting Started Guide 2–17
Page 30
293386-001.book Page 18 Friday, July 12, 2002 5:04 PM
Getting Started
2–18 Quick Setup & Getting Started Guide
Page 31
293386-001.book Page 1 Friday, July 12, 2002 5:04 PM
Index
B
backing up data files 4 battery
real-time clock Blank screen box contents
2–10
2–11, 2–12
1–1
C
cables
connecting external devices cabling, checking connections cautions
adding external devices
Compaq Documentation Library CD
Computer Setup Guide
Hardware Reference Guide
language displayed
Quick Setup & Getting Started Guide
running when Autorun is disabled
Safety & Comfort Guide
Safety & Regulatory Information
using the
Compaq Restore CD Compaq Restore Plus! CD Compaq Restore Supplemental Software CD
4
computer
pauses
5
2–10
5
4
1–3
2–7
1–3
?? to 5
5
5
5
5
5
5
4
D
date and time display 2–10
Documentation Library CD. See Compaq
Documentation Library CD
documentation, additional product
5
E
electric cord (warning) 1–5 external devices
connecting
1–3
K
keyboard 2–7
L
LEDs 2–10
blinking power flashing caps lock flashing Num lock flashing power and hard drive flashing Scroll lock
N
notes
product documentation
P
Plug and Play device 2–13 power cord (warning) power cords
1–5
2–7
connecting
problems
minor solving minor
Q
Quick Setup
box contents computer turn-off connect external devices connect power cords external devices
2–16, 2–17
2–14
2–14
2–16
2–15
5
1–5
2–9
1–1
1–6, 1–7
1–3
1–5
1–3
Quick Setup & Getting Started Guide Index–1
Page 32
293386-001.book Page 2 Friday, July 12, 2002 5:04 PM
Index
front panel components 1–4
power cords
voltage
1–5
1–2
R
restoring original system software 4
S
setup of computer 1–1 software, restoring the original system
W
warnings
misuse of computer power cords
1–5
1–1
4
Index–2 Quick Setup & Getting Started Guide
Loading...