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Compaq ES40CSLP Rackmount
System
Installation/User/Service Guide
Part Number: EK -ES 40R-IN. A01
Octob er 1999
Revision/Update Information:
Compaq Computer Corporation
Houston, Texas
This is a new manual.
Page 2
October 1999
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS
OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS
INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY
WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND
AGAINST INFRINGEMENT.
This publi cation contains information protected by copyright. No par t of this publication may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
1999 Compaq Comput er Corporation.
All rights reserved.
The software des cribed in this gui de is furnished under a license agree ment or nondiscl os ur e agreement. The s of tware
may be used or copied only in accordance with the terms of the agreement.
Compaq and the Compaq logo are registered in United States Patent and Trademark Office.
AlphaServer, DECchip, D ECevent, OpenVMS, ServerWORKS, St orageWorks, and Tr u64 U N IX are trademarks of
Compaq Computer Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
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Table of Contents
Preface
Overview..................................................................................................................................................... xi
Intended Audience.............................................................................................................. ......................... xi
How to Use This Guide................................................................................................................................ xi
Organization................................................................................................................................................ xi
Related Documents..................................................................................................................................... xii
Conventions................................................................................................................................................ xii
Reader’s Comments................................................................................................................................... xiii
1 Introduction
1.1 General................................................................................................................................................1–1
1.2 Characteristics......................................................................................................................................1–2
1.3 Components and Controls.....................................................................................................................1–3
1.3.1 Front Components ......................................................................................................... .............1–3
1.3.2 Operator Control Panel...............................................................................................................1–4
1.3.3 Internal Components...................................................................................................................1–5
1.3.4 Rear Components.......................................................................................................................1–6
2 Installation
2.1 General................................................................................................................................................2–1
2.2 Site Preparation....................................................................................................................................2–2
2.3 Unpacking the Shipment......................................................................................................................2–3
2.4 Installing the ES40CSLP Rackmount System.......................................................................................2–3
2.4.1 Determining the Installation Area...............................................................................................2–3
2.4.2 Attaching the Slide Assemblies to the Cabinet Rails....................................................................2–5
2.4.2.1 Attaching the Right Slide Assembly to the Cabinet Rails ...................................................2–5
2.4.2.2 Attaching the Left Slide Assembly to the Cabinet Rails.....................................................2–6
2.4.3 I n s talling R ail Nuts o n the Fron t R ails.........................................................................................2–6
2.4.4 Attaching the Inner Races to the Chassis.....................................................................................2–7
2.4.5 Mounting the System on the Slides........................................................................................ .....2–8
2.4.6 Connecting the Power Cord........................................................................................................2–9
2.5 Connecting a VGA Monitor or Serial Termi nal...................................................................................2–10
2.6 Remo ving the Top Cover ...................................................................................................................2–11
2.7 Removing the PCI Access Cover........................................................................................................2–12
2.8 Installing Optional CPU Modules.......................................................................................................2–13
2.9 Installing Optional Memory Motherboards.........................................................................................2–15
2.10 Installing Memory DIMMs...............................................................................................................2–17
2.11 Installing PCI Option Modules .........................................................................................................2–19
2.12 Connecting to Networks...................................................................................................................2–21
2.13 Connecting Serial and Parallel Devices.............................................................................................2–22
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2.14 Removing the Hard Disk Drive Cover..............................................................................................2–23
2.15 Installing an Optional Hard Disk Drive............................................................................................. 2–24
3 Operation
3.1 Introduction .........................................................................................................................................3–1
3.2 Powering Up the System......................................................................................................................3–1
3.3 Power-Up Displays..............................................................................................................................3–2
3.3.1 SROM Power-Up Display...........................................................................................................3–2
3.3.2 SRM Console Power-Up Display............................................................................................. ...3–4
3.4 Configuring the Hardware....................................................................................................................3–6
3.4.1 Selecting the Console and Display Device................................................................................... 3–6
3.4.2 Setting the Control Panel Message..............................................................................................3–6
3.4.3 Displaying the Hardware Configuration......................................................................................3–7
3.4.4 Setting SRM Environment Variables.........................................................................................3–11
3.4.5 Setting SRM Console Security.................................................................................................. 3–15
3.4.6 Setting Automatic Booting........................................................................................................3–16
3.4.7 Changing the Default Boot Device............................................................................................3–17
3.5 Setting Boot Options for
3.5.1 bootdef_dev..............................................................................................................................3–17
3.5.2 boot_file...................................................................................................................................3–18
3.5.3 boot_osflags.............................................................................................................................3–18
3.5.4 ei*0_in e t_init or ew*0_in et_ini t................................................................................................3–20
3.5.5 ei*0_protocols or ew*0_protocols.............................................................................................3–20
3.6 Booting
3.6.1 Booting
3.6.2 Booting
3.7 Starting a
3.8 Booting
3.8.1 Booting
3.8.2 Booting
3.9 Starting an
3.10 Updating Firmware..........................................................................................................................3–29
3.10.1 Sources of Firmware Updates ................................................................................................. 3–29
3.10.2 Firmware Update Utility.........................................................................................................3–30
3.10.3 Manual Updates......................................................................................................................3–31
3.10.4 Updating from the CD-ROM...................................................................................................3–31
3.10.5 Updating from an
3.10.6
3.10.7 Updating from a Floppy Disk..................................................................................................3–33
Tru64 UNIX
Tru64 UNIX
Tru64 UNIX
Tru64 UNIX
OpenVMS
OpenVMS
OpenVMS
OpenVMS
Ope n VMS
3.10.6.1 Updating
3.10.6.2 Updating
Tru64 UNIX
..........................................................................................................................3–21
from a Local SCSI Disk...........................................................................3–21
Over the Network....................................................................................3–22
Installation......................................................................................................3–24
.............................................................................................................................3–26
from the Local CD-ROM Drive...................................................................3–26
from the InfoServer.....................................................................................3–27
Installation .......................................................................................................3–28
OpenVMS
Tru64 UNIX
and
OpenVMS
Tru64 UNIX
OpenVMS
or
System Disk............................................................................... 3–32
Network Boots.............................................................................3–32
Using the MOP Protocol................................................................3–32
Using the BOOTP Protocol........................................................3–33
............................................................................3–17
4 Remote System Management
4.1 Introduction .........................................................................................................................................4–1
4.2 RMC Overview....................................................................................................................................4–1
4.3 Operating Modes.................................................................................................................................. 4–2
4.3.1 Th r o ugh Mo d e............................................................................................................................4–2
4.3.2 Bypass Modes............................................................................................................................4–3
4.4 Terminal Setup.....................................................................................................................................4–5
4.5 Entering the RMC................................................................................................................................4–5
4.5.1 Entering RMC from a Local Serial Console Terminal..................................................................4–6
4.5.2 Entering RMC from a Local VGA Monitor .................................................................................4–6
4.6 SRM Environment Variables for COM1...............................................................................................4–6
4.7 RMC Command-Line Interface ............................................................................................................4–7
4.7.1 Defining the COM1 Data Flow...................................................................................................4–8
4.7.2 Displaying the System Status......................................................................................................4–8
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4.7.3 Displaying the System Environment .........................................................................................4–10
4.7.4 Power On and Off, Reset, and Halt ...........................................................................................4–11
4.7.5 Configuring Remote Dial-In............................................................................................... ......4–12
4.7.6 Configuring Dial-Out Alert....................................................................................................... 4–13
4.7.7 R esetting the Esca p e Sequence .................................................................................................4–15
4.8 Resetting the RMC to Factory Defaults...............................................................................................4–15
4.9 RMC Troubleshooting Tips ................................................................................................................4–17
5 Removal and Replacement
5.1 Introduction......................................................................................................................................... 5–1
5.2 Extending the Chassis for Service.........................................................................................................5–3
5.3 Front Panel ..........................................................................................................................................5–4
5.4 Top Cover............................................................................................................................................5–5
5.5 PCI Access Cover................................................................................................................................5–6
5.6 Removable Media Bracket...................................................................................................................5–7
5.7 Floppy Drive ........................................................................................................................................5–8
5.8 CD-ROM Drive ...................................................................................................................................5–9
5.9 Hard Disk Drive Cover.......................................................................................................................5–10
5.10 Hard Disk Drive...............................................................................................................................5–11
5.11 Power Supply ...................................................................................................................................5–13
5.12 OCP Assembly.................................................................................................................................5–14
5.13 CPU Modules...................................................................................................................................5–15
5.14 Memory Motherboard (MMB)..........................................................................................................5–16
5.15 Memory DIMMs..............................................................................................................................5–17
5.16 System Card-Cage Fan Assembly ............................................................................................. ........5–18
5.17 Front or Rear EMI/RFI Honeycomb Filter........................................................................................5–19
5.18 PCI Card-Cage Fan Assembly..........................................................................................................5–20
5.19 PCI Option Modules.........................................................................................................................5–21
5.20 Paddle Card......................................................................................................................................5–22
5.21 Miscellaneous I/O Module................................................................................................................ 5–23
5.22 PCI Backplane .................................................................................................................................5–24
5.23 Bottom Access Cover.......................................................................................................................5–25
5.24 System Motherboard ........................................................................................................................5–26
6 Troubleshooting and Diagnostics
6.1 Introduction......................................................................................................................................... 6–1
6.2 Questions to Consider ...................................................................................................... ....................6–1
6.3 Categories of Problems.........................................................................................................................6–1
6.4 Service Tools and Utilities....................................................................................................................6–6
6.4.1 Error Handling/Logging Tools (Compaq Analyze)......................................................................6–6
6.4.2 ROM-Based Diagnostics (RBDs)................................................................................................6–6
6.4.3 Loopback Tests..........................................................................................................................6–6
6.4.4 SRM Console Commands...........................................................................................................6–6
6.4.5 Remote Management Console (RMC).........................................................................................6–7
6.4.6 Operating System Exercisers (DEC VET)...................................................................................6–7
6.4.7 Crash Dumps..............................................................................................................................6–7
6.4.8 Revision and Configuration Management Tool (RCM)................................................................6–7
6.4.9 StorageWorks
6.5 Power-Up Diagnostics.......................................................................................................................... 6–8
6.5.1 System Startup Diagnostics.........................................................................................................6–8
6.5.2 System Power-On Process.......................................................................................................... 6–9
6.5.3 RMC Diagnostics.......................................................................................................................6–9
6.5.4 SROM Power-Up Display ........................................................................................................6–11
6.5.4.1 SROM Power-Up Error Messages...................................................................................6–13
6.5.5 SRM Console Power-Up Display..............................................................................................6–14
6.5.5.1 Cons o le Event Lo g.........................................................................................................6–17
Command Console (SWCC).................................................................................6–7
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6.5.6 Fail-Safe Loader.......................................................................................................................6–18
6.5.6.1 Checksum Error.............................................................................................................. 6–18
6.5.6.2 Forcing a Fail-Safe Floppy Load.....................................................................................6–19
6.5.7 Identifying a Bad RMC.............................................................................................................6–21
6.5.7.1 Updating the RMC..........................................................................................................6–21
6.6 SRM Console Diagnostics ..................................................................................................................6–21
6.6.1 Diagnostic Command Summary................................................................................................6–22
6.6.2 Diagnostic Commands Reference..............................................................................................6–23
6.6.2.1 buildfru...........................................................................................................................6–23
6.6.2.2 cat el and more el............................................................................................................6–25
6.6.2.3 clear error.......................................................................................................................6–26
6.6.2.4 crash...............................................................................................................................6–26
6.6.2.5 deposit and examine........................................................................................................6–27
6.6.2.6 exer................................................................................................................................ 6–29
6.6.2.7 info.................................................................................................................................6–32
6.6.2.8 kill and k i ll_diag s........................................................................................................... 6–33
6.6.2.9 memex e r.........................................................................................................................6–34
6.6.2.10 memtest........................................................................................................................6–35
6.6.2.11 net ................................................................................................................................6–38
6.6.2.12 nettest ............................................................................................................... ............6–39
6.6.2.13 show error.....................................................................................................................6–40
6.6.2.14 show device..................................................................................................................6–41
6.6.2.15 show fru........................................................................................................................6–42
6.6.2.16 show power...................................................................................................................6–43
6.6.2.17 show_status ..................................................................................................................6–44
6.6.2.18 sys_exer........................................................................................................................6–45
6.6.2.19 test................................................................................................................................6–46
6.7 Error Log Analysis.............................................................................................................................6–48
6.7.1 RMC and Error Information......................................................................................................6–48
6.7.2 Error Log Analysis with Compaq Analyze................................................................................6–49
6.7.2.1 Featu r es of Compaq Ana ly ze...........................................................................................6–49
6.7.2.2 Installing Compaq Analyze.............................................................................................6–50
6.7.2.3 Starting and Stopping Compaq Analyze ..........................................................................6–50
6.7.2.4 Event Problem Reports...................................................................................................6–51
6.7.2.5 Viewing Translated Output............................................................................................. 6 –51
6.7.3 Fault Detection and Reporting................................................................................................... 6–52
6.7.4 Machine Checks/Interrupts ................................................................................................ .......6–53
6.7.4.1 CPU Correctable Errors (SCB: 630)................................................................................6–53
6.7.4.2 CPU Uncorrectable Error (SCB: 670).............................................................................. 6–53
6.7.4.3 System Correctable Error (SCB: 620).............................................................................. 6–54
6.7.4.4 System Uncorrectable Error (SCB: 660).......................................................................... 6–54
6.7.4.5 System Environmental Error (SCB: 680)......................................................................... 6–54
6.7.4.6 Error Logging and Event Log Entry Format.....................................................................6–55
6.7.5 Errors Captured by SRM Console.............................................................................................6–56
6.7.5.1 PALcode Overview.........................................................................................................6–56
6.7.5.2 Doub le Error Halt Whil e in PAL.....................................................................................6–56
6.7.5.3 Machine Check While in PAL.........................................................................................6–57
6.7.6 Errors Captured by RMC..........................................................................................................6–57
6.7.6.1 dump.............................................................................................................................. 6–57
6.7.6.2 env.................................................................................................................................6–58
6.7.6.3 error...............................................................................................................................6–58
6.7.6.4 fru.................................................................................................................................. 6–59
6.8 Option Card Problems........................................................................................................................6–59
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A Hardware Specifications
B Field Replaceable Units (FRUs)
C Jumpers and Switches
C.1 System Motherboard Jumpers and Switches ........................................................................................C–1
C.2 PCI Backplane Jumpers......................................................................................................................C–4
D Connectors
D.1 Rear Chassis Connectors and Components..........................................................................................D–1
D.2 PCI Backplane Connectors.................................................................................................................D–2
Examples
Example 3-1 Sample SROM Power-Up Display.........................................................................................3–2
Example 3-2 SRM Power-Up Display ........................................................................................................3–4
Example 3-3 Set ocp_text Command.......................................................................................................... 3–7
Example 3-4 show boot *...........................................................................................................................3–7
Example 3-5 sh o w co n f ig...........................................................................................................................3–8
Example 3-6 show device ........................................................................................................................3–10
Example 3-7 sh o w memory......................................................................................................................3–11
Example 3-8 Booting
Example 3-9 Booting
Example 3-10 Text-Based Installation Display.........................................................................................3–24
Example 3-11 Booting
Example 3-12 Booting
Example 3-13
Example 3-14 Update Utility Display.......................................................................................................3–30
Example 4-1 Dial-In Configuration..........................................................................................................4–12
Example 4-2 Dial-Out Alert Configuration...............................................................................................4–13
Example 6-1 Sample SROM Power-Up Display.......................................................................................6–11
Example 6-2 SRM Power-Up Display ......................................................................................................6–15
Example 6-3 Con sole Ev en t Log..............................................................................................................6–17
Example 6-4 Checksu m Er r o r and Fail-Saf e Lo ad....................................................................................6–18
Example 6-5 Tr an slated Output................................................................................................................6–51
Tru64 UNIX
Tru64 UNIX
OpenVMS
from a Local SCSI Disk...................................................................... 3 –21
Over the Network............................................................................... 3–23
OpenVMS
OpenVMS
Installation Menu.............................................................................................. 3–28
from the Local CD-ROM Drive............................................................3–26
from the InfoServer..............................................................................3–27
Figures
Figure 1-1 ES40CSLP Rackmount System.................................................................................................1–1
Figure 1-2 Front Components.....................................................................................................................1–3
Figure 1-3 Operator Control Panel..............................................................................................................1–4
Figure 1-4 Internal Components.................................................................................................................1–5
Figure 1-5 Rear Components......................................................................................................................1–6
Figure 2-1 Installation Area and Rail Hole Pattern......................................................................................2–4
Figure 2-2 Attaching the Slide Assemblies to the Cabinet Rails..................................................................2–5
Figure 2-3 Attaching the Inner Slide Races.................................................................................................2–7
Figure 2-4 Mounting the System on the Slides............................................................................................ 2–8
Figure 2-5 Connecting the Power Cord....................................................................................................... 2–9
Figure 2-6 Terminal Connections................................................................................................ .............2–10
Figure 2-7 Removing and Replacing the Top Cover..................................................................................2–11
Figure 2-8 Removing and Replacing the PCI Access Cover......................................................................2–12
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Figure 2-9 CPU Slot Layout on the System Motherboard.......................................................................... 2–13
Figure 2-10 Installing Optional CPU Modules..........................................................................................2–14
Figure 2-11 Memory Motherboard Slot Layout on the System Motherboard .............................................2–15
Figure 2-12 Installing Optional Memory Motherboards............................................................................2–16
Figure 2-13 Memory Configuration..........................................................................................................2–17
Figure 2-14 Installing Memory DIMMs....................................................................................................2–18
Figure 2-15 PCI Backplane Layout...........................................................................................................2–19
Figure 2-16 Installing PCI Option Modules..............................................................................................2–20
Figure 2-17 Ethernet Network Connections.............................................................................................. 2–21
Figure 2-18 Connecting Serial and Parallel Devices..................................................................................2–22
Figure 2-19 Removing the Hard Disk Drive Cover ...................................................................................2–23
Figure 2-20 Installing a Hard Disk Drive..................................................................................................2–25
Figure 3-1 Operator Control Panel..............................................................................................................3–1
Figure 4-1 Data Flow in Through Mode .....................................................................................................4–3
Figure 4-2 Data Flow in Bypass Mode........................................................................................................4–4
Figure 4-3 Setup for RMC..........................................................................................................................4–5
Figure 4-5 RMC Jumpers (Default Positions)...........................................................................................4–16
Figure 5-1 Extending the Chassis for Service..............................................................................................5–3
Figure 5-2 Removing and Replacing the Front Panel.................................................................................. 5–4
Figure 5-3 Removing and Replacing the Top Cover....................................................................................5–5
Figure 5-4 Removing and Replacing the PCI Access Cover........................................................................ 5–6
Figure 5-5 Removing and Replacing the Removable Media Bracket...........................................................5–7
Figure 5-6 Removing and Replacing the Floppy Drive................................................................................5–8
Figure 5-7 Removing and Replacing the CD-ROM Drive ........................................................................... 5 –9
Figure 5-8 Removing and Replacing the Hard Disk Drive Cover...............................................................5–10
Figure 5-9 Removing and Replacing a Hard Disk Drive............................................................................5–12
Figure 5-10 Removing and Replacing the Power Supply...........................................................................5–13
Figure 5-11 Removing and Replacing the OCP Assembly.........................................................................5–14
Figure 5-12 Removing and Replacing CPU Modules................................................................................5–15
Figure 5-13 Removing and Replacing a Memory Motherboard (MMB).....................................................5–16
Figure 5-14 Removing and Replacing Memory DIMMs...........................................................................5–17
Figure 5-15 Removing and Replacing the CPU Fan Assembly..................................................................5–18
Figure 5-16 Removing and Replacing the Front or Rear EMI/RFI Honeycomb Filter Assembly ................5–19
Figure 5-17 Removing and Replacing the PCI Card-Cage Fan Assembly.................................................. 5–20
Figure 5-18 Removing and Replacing a PCI Option Module..................................................................... 5–21
Figure 5-19 Removing and Replacing the Paddle Card .............................................................................5–22
Figure 5-20 Removing and Replacing the Miscellaneous I/O Module .......................................................5–23
Figure 5-21 Removing and Replacing the PCI Backplane.........................................................................5–24
Figure 5-22 Removing and Replacing the Bottom Access Cover...............................................................5–25
Figure 5-23 Removing and Replacing the Two Center Module Support Brackets......................................5–27
Figure 5-24 Removing and Replacing the System Motherboard................................................................5–27
Figure 6-1 System Motherboard Jumpers..................................................................................................6–20
Figure 6-2 Sample Error Log Event Structure Map...................................................................................6–55
Figure C-1 System Motherboard Jumper and Switch Locations..................................................................C –3
Figure C-2 PCI Backplane Jumper Locations.............................................................................................C–4
Figure D-1 Rear Chassis Connectors and Components...............................................................................D–1
Figure D-2 PCI Backplane Connectors......................................................................................................D–2
Tables
Table 1-1 System Characteristics................................................................................................................1–2
Table 3-1 SROM Power-Up Status Messages.............................................................................................3–3
Table 3-2 PCI Slot Mapping.......................................................................................................................3–9
Table 3-3 Device Naming Conventions.................................................................................................... 3–10
Table 3-4 SRM Environment Variables............................................................................................ ........3–11
Table 3-5
Table 4-1 Status Command Fields..............................................................................................................4–9
Table 4-2 Elements of the Dial and Alert Strings...................................................................................... 4–14
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OpenVMS
Boot Flag Settings....................................................................................................3–19
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Table 4-3 RMC Troubleshooting Tips......................................................................................................4–17
Table 6-1 Power Problems.........................................................................................................................6–2
Table 6-2 Problems Getting to Console Mode ............................................................................................ 6–3
Table 6-3 Problems Reported by the Console.............................................................................................6–4
Table 6-4 Boot Problems............................................................................................................................6–5
Table 6-5 Errors Reported by the Operating System...................................................................................6–5
Table 6-6 RMC Messages........................................................................................................................6–10
Table 6-7 SROM Execution Status Codes.................................................................................................6–12
Table 6-8 SROM Error Messages.............................................................................................................6–13
Table 6-9 Summary of Diagnostic and Related Commands .......................................................................6–22
Table 6-10
Compaq
ES40CSLP Fault Detection and Correction...............................................................6–52
Table 6-11 Troubleshooting PCI Bus Problems........................................................................................6–60
Table A-1 ES40CSLP Rackmount System Specifications..........................................................................A–1
Table B-1 ES40CSLP Rackmount System FRUs.......................................................................................B–1
Table C-1 System Motherboard Jumpers................................................................................................... C–1
Table C-2 System Motherboard Switchpack E296 Settings........................................................................C–2
Table C-3 System Motherboard Switchpack E16 Settings..........................................................................C–2
Table C-4 PCI Backplane Jumpers............................................................................................................ C–4
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Overview
Preface
This guide provides the information necessary to install the
system in a 48.26-cm (19-in.) EIA cabinet. It also provides information on operating and
troubleshooting the
replaceable units (FRUs).
Intended Audience
This guide is intended for Compaq service personnel or qualified Self-maintenance customers
who are familiar with installing computer systems, and for system managers and others who
perform system management tasks.
How to Use This Guide
Read this guide
Before installation review the warranty. The terms of the warranty agreement with Compaq
may require that a qualified Compaq Customer Services representative install the system.
Contact your local Compaq representative if you have any questions.
before
Organization
This guide is organized as follows:
Chapter 1, Introduction
description of the basic components and contro ls.
Chapter 2, Installation
install ation infor mation.
Compaq
Compaq
ES40CSLP rackmount system, and removing and replacing field
installing the ES40CSLP rackmount system.
– Provides an overview of the ES40CSLP rackmount system and a
– Provides site preparation, unpacking, system installation, and option
ES40CSLP rackmount
Chapt er 3, Operatio n
system operation, booting and installing the operating system, system configuration and setup,
and updating firmware.
Chapter 4, Remote System Mana gement
management console (RMC) to monitor and operate the system remotely.
Chapter 5, Removal and Replacement
the major system components.
Chapter 6, Troubleshooting and Diagnos tics
resolving system problems that prevent proper operation.
– Provides information for powering up the system and verifying
– Provides information for using the remote
– Provides removal and replacement procedures for
– Provides information for identifying and
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Appendix A, Hardware Spec i f ica tio ns
– Provides the physical, environmental, and electrical
specifications for the ES40CSLP rackmount system.
Appendix B, Field Repl aceable Units (FRUs)
for the ES40CSLPrac kmo u nt system cha ssi s.
Appendix C, Jumper s and Switche s
switches along with the jumper name and a description of the settings and the normal positions
of the switches. Also lists the PCI backplane jumpers along with the jumper name and a
description of the settings.
Appendix D, Connect ors
chassis connectors and components and a diagram showing the location and name of the PCI
backplane connectors.
Related Documents
Other documents related to the ES40CSLP rackmount system include the following:
• AlphaServer ES40 Owner’s Guide
• AlphaServer ES40 Service Guide
• AlphaServer ES40 User Interface Guide
Conventions
This guide uses the following conventions:
Convention Meaning
Note
Caution
Warning
MONOSPACE
bold type
Italic type
– Lists all of the FRUs and their part numbers
– Lists all of the system motherboard jumpers and
– Contains a diagram showing the location and name of the rear
(EK-ES240-UG)
(EK-ES240-SV)
(EK-ES240-UI)
A note calls the reader’s atte ntion to any item of informatio n that m ay be of
speci al im p ortance.
A caution contains information essential to avoid damage to the equipment.
A warning contains inf or ma ti on essential to the safe ty of pers onnel.
Circled numbers provide a link between figures or examples and text.
Text displayed on the screen is shown in monos pace type.
Bold type denotes user input or software commands.
Italic type emphasizes important information, indicates variables, and indicates
compl e te title s of manu als.
The following symbols appear on the chassis. Please review their definitions below:
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Thi s D anger ous Voltag e w arnin g s ymbol i ndic ates risk of electrical shock and
indicates hazards from dangerous voltage.
This Attention symbol is used to alert the reader about specific safety conditions,
and to in struct th e reade r to read se parat e in struc tional m a terial.
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Reader’s Comments
Compaq welcomes your comments on this or any other manual. You can send your comments
to Compaq in the following ways:
•
Internet electron ic mail:
•
Mail:
Compaq Computer Corporation
PKO3-2/21J
129 Parker Street
Maynard, MA 01754-2199
For additional information call 1-800-344-4825.
reader-comments@compaq.com
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1.1 General
1
Introduction
This chapter introduces the ES40CSLP rackmount system and describes the system
components and co n trols.
The ES40CSLP rackmount system (see Figure 1-1) is a high-performance server that is
contained in a slide-mounted chassis that fits into a 48.26-cm (19-in.) EIA cabinet.
The ES40CSLP rackmount system is part of the
line is a family of Alpha, symmetric multiprocessor, server systems that are supported by
multiple operating systems (
several computing environments: general-purpose commercial, high-performance application
and database, and PC LAN server.
The server's CPU is based on the
Figure 1-1 ES40CSL P Rackmoun t S yst em
Tru64 UNIX
DECchip
and
AlphaServer
OpenVMS
21264 (EV6) processor chip.
ES40 product line. This product
). These server systems are suitable for
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Compaq ES40CSLP Rackmount System Inst alla tion/User/Servic e Guide
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Introduction
1.2 Characteristics
Table 1-1 highlights the specific characteristics of the ES40CSLP rackmount system.
Table 1-1 System Characteristics
Characteristic Description
Processor capability
High-performance PCI I/O
subsystem
PCI to ISA bridge
CD-ROM drive Contains one 12X CD-ROM drive.
Floppy drive Contains one 1.44 MB flo ppy drive.
Main m emory Can contain four me mo ry motherboards. A memory mo therbo ard has
Contains up to four CPU modules. Each CPU modul e contains a
21264 (EV6) processor, a two-way set associative virtual 64 KB on-chip
instruction cache, and a two-way set associative virtually addressed,
physically tagged, write back 64 KB on-chip data cache. Each CPU
module contains a 4 MB secondary B-cache consisting of late-write
synchronous SRAMs that provide low latency and high bandwidth. Each
CPU module also has a 5 ->2 volt power regulator that supplies up to 100
watts at 2.2 vo lts to the CPU
The server has two 64-bit, 33 MHz PCI busses tha t supp ort seven 64-bit
PCI slots, a PCI to Ultra SCSI 2 port, and an PCI to Ethernet port. PCI
bus 0 supports four PCI slots and a PCI to ISA bridge. If a graphics
adapter is installed, it must be installed in PCI bus 0 slot 4. PCI bus 1
supports three PCI slots.
The ISA I/O bus is used to interface to three LM78 system hardware
monitors and a Real Time Cl ock. There ar e no ISA opt ion sl ots.
Integrated into the PCI to ISA bridge are the:
•
Dual USB port
•
Dual-channel IDE controller to drive the CD-ROM drive
•
Keyboard and mouse controller
•
Floppy controller
•
Two serial port controllers
•
Parallel port controller
eight slots for installing sets of 200 pin synchronous memory DIMMs.
The DI MMs are installe d in sets of four. Two sets of DI MMs (eig ht
DIMMs) const it ut e an array. Each array mus t contain a minimu m set of
four of the same D I MMs in order t o func t ion.
DECchip
1–2
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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1.3 Components and Co ntrols
System components and controls are located at the front, internally, and at the rear of the
system chassis.
1.3.1 Front Components
Figure 1-2 shows the components located on the front of the system chassis.
Figure 1-2 Front Components
Introduction
1
Operator contr ol panel
CD-ROM drive
2
3
Floppy drive
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Introduction
1.3.2 Operator Control Panel
The operator control panel (OCP), shown in Figure 1-3, is located on the front of the system
chassis and consists of three buttons, two LEDs, and a 16-character alphanumeric display.
Figure 1-3 Operator Control Panel
1
2
Display
up an d testing. S ee Tabl e 6-7 and Tabl e 6-8 f or the messag es that are displaye d and th eir
meanings. While the operating system is running, the console revision is displayed as the
default. This message can be changed by using the SRM console
Power button
system to shut down, pressing the power button off and then on clears the shutdown condition
and attempts to power the system back on. Conditions that prevent the system from powering
on can be determined by entering the
(RMC). The RMC is powered separately from the rest of the system and can operate as long as
ac power is present.
Power LED (green)
Reset button
console firmware. Power-up messages are displayed, and then the console prompt is displayed
or the operating system boot messages are displayed, depending on how the startup sequence
has been defined.
Halt LED (amber)
Halt button
•
•
— A one-line, 16-character alphanumeric display that indicates status during power-
— Powers the system ac power on or off. If a failure occurs that causes the
— Lights when the power button is depressed.
— A momentary contact switch that restarts the system and reinitializes the
— Lights when the halt button is depressed.
— Pressing this but ton in does th e fo llowing:
Tru6 4 U NIX
If
SRM console.
If the Halt button is in when the system is reset or powered up, the system halts in the
SRM console, regardless of the operating system.
that are configur ed fo r autoboot will not boot if the H al t but ton is in.
or
4 53 6
OpenVMS
LJ-06608
set ocp_text
status
command from the remote manag ement console
is running, it ha lts the op eratin g sy stem and returns to the
Tru64 UNIX
and
command.
OpenVMS
systems
1–4
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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1.3.3 Internal Components
Figure 1-4 shows the internal components of the system chassis.
Figure 1-4 Internal Components
Introduction
6
7
8
4
3
Floppy drive
CD-ROM drive
Operator contr ol panel
System card-cage fan asse mbly
Front and rear EMI/RFI honeycomb
filter
Top cover
Har d disk drive c over
5
2
1
2
1
System card cage
¡
PCI card cage
¢
Miscellaneous I/O modu le
Har d disk drive s
PCI card-cage fan assem bly
PCI access cover
9
10
3
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Introduction
1.3.4 Rear Components
Figure 1-5 shows the components located on the rear of the system chassis.
Figure 1-5 Rear Compon ents
1
7
6
5
2
4
3
2
1
3
4
6
5
VGA controller (PCI bus 0, Slot 4)
PCI board slots
Parallel port
USB ports
Serial po rt (COM1)
Mouse port
Keyboard port
Serial po rt (COM2)
5
7
9
8
1
10
¡
¢
2
Modem port
Ethernet network connector
AC input receptacle
Power supply
Power OK LED
+5V Aux LED
Power supply fans
3
4
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2.1 General
2
Installation
This chapter covers the installation of the ES40CSLP rackmount system in a 48.26-cm (19-in.)
EIA cabinet. The major topics covered in this chap ter include:
•
Site Preparation
•
Unpacking the Shipment
•
Installing the ES40CSLP Rackmount System
Determining the Installation Area
–
Attaching the Slide Assemblies to the Cabinet Rails
–
Installing Rail Nuts on the Front Rails
–
Attaching the Inner Races to the Chassis
–
Mounting the System on the Slides
–
Connecting the Power Cord
–
•
Connecting a VGA Monitor or Serial Terminal
•
Removing the Top Cover
•
Removing the PCI Access Cover
•
Installing Optional CPU Modules
•
Installing Optional Memory Motherboards
•
Installing Memory DIMMs
•
Installing PCI Option Modules
•
Connecting Serial and Parallel Devices
•
Connecting to Networks
•
Removing the Hard Disk Drive Cover
•
Installing an Optional Hard Disk Drive
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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Installation
2.2 Site Preparat ion
The insta llation ins tr uctions th at follow as s u me that:
•
All cables that you plan to connect to your system are in place and clearly labeled. These
cables are:
Terminal data cables
Telephone cables
Network cables
•
The specifications and conditions listed in Appendix A have been met.
•
The system is located in an area that provides sufficient clearance for ventilation and
servicing. A clearance of 61 cm (24 in.) at the rear and 129.6 cm (51 in.) at the front of the
cabinet is required for service.
_____________________________Caution__________________________
Do not impede airflow by obstructing the front and rear of the cabinet. Exceeding
interna l th ermal limits can aff ect syste m reliability.
______________________________________________________________
____________________________WARNING_________________________
The ES40CSLP rackmount system can weigh up to 40.82 kg (90 lb). To
prevent personal injury and equipment damage, ensure that the system is
contained in an enclosure that can be stabilized when the system is pulled out
on its slides.
______________________________________________________________
___________________________ ACHTUNG ________________________
Das ES40CSLP Rackmount Sy stem kann bi s zu 40,82 kg (90 lb) wiege n. Um
Personen- und Geräteschaden zu vermeiden, sollten Sie deshalb sicherstellen,
daß sich das System in einem Gehä use befi nde t, da s stabi li sie r t werde n kann,
wenn das System an den Schienen herausg e zog e n wird.
______________________________________________________________
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2.3 Unpacking the Shipment
TheES40CSLP rackmount system shipment may include several cartons. Check the packing list
to ensure that all items listed have been received.
If the equipment is damaged or if any items are missing, notify the delivery agent and contact
the Compaq sales representative.
Sav e all sh ippi ng carto ns in ca se the equi pment needs to be moved to a new loc ation, o r needs
to be returned for repair.
___________________________ WARNING _________________________
The ES40CSLP rackmount system can weigh up to 40.82 kg (90 lb). Use
sufficient per sonnel or the pro per li fti ng equipment when lifting or moving the
system.
______________________________________________________________
___________________________ACHTUNG _________________________
Installation
Das ES40CSLP Rackmount Sy stem kann bi s zu 40,82 kg (90 lb) wiege n. Beim
Hochheben oder Transpor t de s System s soll ten desha l b g enügend Hilfskräfte
vorhanden sei n oder die richt ige n Hebewer kze ug e benut zt werden.
______________________________________________________________
2.4 Installing the ES40CSLP Rackmount System
The following sections contain the procedures for installing the ES40CSLP rackmount system
in a 48.26-cm (19-in.) EIA cabinet.
Tools Required
•
No. 1 and no. 2 Phillips-head screwdriver
•
No. 1 short (stubby) Phillips-head screwdriver
•
Flat-blade screwdriver
•
Adjustable wrench
2.4.1 Determining the Installation Area
The ES40CSLP rackmount system requires 22.23 cm (8.75 in.) of vertical space or 15
contiguous holes in a 48.26-cm (19-in.) EIA cabinet.
The holes in an EIA cabinet rail follow a pattern of 1.27 cm (0.50 in.), 1.59 cm (0.625 in.), and
1.59 cm (0.625 in.). This pattern is called a
To determine the installation area, perform the following steps at the front and the rear cabinet
rails (refer to Figure 2-1).
set
and is repeated for the length of the cabinet rails.
1. Select a section of the cabinet rail where there is a 1.27 cm (0.50 in.) space between two
holes and make a mark between these two holes. This is the
install ation area .
2. Count up or down 15 holes from the starting point and make a mark above or below the
15th hole. The area between these two marks is the
within the installation are a is id entifie d as ho le 1 of the installatio n area.
starting point
installation area
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
of the
. The bottom hole
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Installation
3. Repeat steps 1 and 2 for the same holes on the front of both front rails and the rear of both
rear rails.
The total installation area for the ES40CSLP rackmount system is or 22.23 cm (8.75 in.) of
verti cal space.
Figure 2-1 Inst all at io n Area an d Rai l Hole P at t ern
8
7
6
5
0.625 inch
0.625 inch
0.500 inch
1
0.625 inch
0.625 inch
0.500 inch
0.625 inch
0.625 inch
0.500 inch
0.625 inch
8 3/4"
7"
"Installation Area"
5 1/4"
3 1/2"
1 3/4"
"1.75 Rule"
8
4
3
2
1
EA-00059
Hole 2 for rail nuts used to secure system
to righ t a n d left fro nt rail s a n d for
Hole 11 for attaching left slide bracket to the
left front rail.
attaching right slide bracket to the right
rear rail.
Hole 3 for attaching right slide bracket to
the right front rail.
Hole 4 for attaching right slide bracket to
the rig ht r ea r ra il.
Hole 5 for attaching right slide bracket to
the right front rail.
Hole 12 for attaching left slide bracket to the
left rea r ra il.
Hole 13 for attaching left slide bracket to the
left front rail.
Hole 14 for ra il nuts used t o secure system
to righ t a n d left fr ont rail s a n d for attaching
left slide brack et to the left rear rail.
______________________________ Note ___________________________
If the installation area is not started between two .5-inch holes, there is the
possibility that the left and right slide assemblies can only be secured to the left and
right front and rear rails with two or three screws instead of the described four
screws.
______________________________________________________________
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2.4.2 Attaching the Slide Assemblies to the Cabinet Rails
The following sections contain the procedures for attaching the right and left slide assembles to
the cabinet rails.
2.4.2.1 Attaching the Right Slid e Assembly to the Cabinet Rails
To attach the right slide assembly to the cabinet rails, refer to Figure 2-2 and proceed as
follows:
1. Determine the proper mounting holes for the right slide brackets. The proper mounting
holes are the 2nd, 3rd, 4th, and 5th holes of the installation area (see Figure 2-1).
2. Locate the righ t s lide assembly and r emove the in n er race by extending the inne r race to
the fully extended position and then pushing up on the locking lever and pulling the inner
race out of the slide assembly.
3. Place the right front slide bracket on the inside of the right front rail and align two holes
of the captive bar nut with two slide bracket holes and with the 3rd and 5th holes of the
installation area on the right front rail.
4. Install two 10-32 screws in the 3rd and 5th holes of the installation area to secure the
right front slide bracket to the right front rail, but
do not
tighten.
Installation
5. Place the right rear slide bracket on the inside of the right rear rail and align two holes of
the captive bar nut with two slide bracket holes and with the 2nd and 4th holes of the
installation area on the right rear rail.
6. Install two 10-32 screws in the 2nd and 4th holes of the installation area to secure the
right rear slide bracket to the right rear rail, but
do not
tighten .
7. Tighten the two 8-32 screws and nuts that secure the right rear slide bracket to the right
slide assembly.
8. Securely tighten all four 10-32 screws that secure the right slide assembly to the right front
and rear cabinet rails.
Figure 2-2 Att aching the Slide Assemblies to the Cabin et Rails
8
7
5
6
1
10
3
4
2
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Installation
2.4.2.2 Attaching the Left Slid e Assembl y t o the Cabinet Rails
To attach th e left slid e assembly to the cab inet rails, refer to Figure 2-2 a n d p ro ceed as fo llo w s :
1. Determine the proper mounting holes for the left slide brackets. The proper mounting holes
are the 11th, 12th, 13th and 14th holes of the installation area (see Figure 2-1).
2. Locate the left slide assemb ly and remove the inner r ace by extending the in ner race to the
fully extended position and then pushing up on the locking lever and pulling the inner race
out of the sl id e assemb ly.
3. Place the left front slide bracket on the inside of the left front rail and align two holes of
the captive bar nut with two slide bracket holes and with the 11th and 13th holes of the
installation area on the left front rail.
4. Install two 10-32 screws in the 11th and 13th holes of the installation area to secure the
left front slide bracket to the left front rail, but
5. Place the left rear slide bracket on the inside of the left rear rail and align two holes of
the captive bar nut with two slide bracket holes and with the 12th and 14th holes of the
installation area on the left rear rail.
6. Install two 10-32 screws in the 12th and 14th holes of the installation area to secure the
left rear slide bracket to the left rear rail, but
do not
do not
tighten .
tighten.
7. Tighten the two 8-32 screws and nuts that secure the left rear slide bracket to the left slide
assembly.
8. Securely tighten all four 10-32 screws that secure the left slide assembly to the left front
and rear cabinet rails.
2.4.3 Installing Rail Nuts on the Front Rails
Four rail nuts must be installed on the front cabinet rails to receive the front panel captive
screws that secure the system to the cabinet. Refer to Figure 2-2 and use the following
procedure to install the rail nuts:
1. Install a rail nut ¡ over the 2nd and 14th holes of the installation area on the
rail by sliding the rail nut over the edge of the cabinet rail and aligning it with the hole.
Ensure that the threaded half of the rail nuts are toward the inside of the cabinet.
2. Install a rail nut ¢ over the 2nd and 14th holes of the installation area on the
by sliding the rail nut over the edge of the cabinet rail and aligning it with the hole. Ensure
that the threaded half of the rail nuts are toward the inside of the cabinet.
right front
left front
rail
2–6
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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2.4.4 Attaching the Inner Races to the Chassis
To attach the inner slide races to the chassis, refer to Figure 2-3 and proceed as follows:
____________________________ Caution __________________________
When performing this procedure, ensure that the arrow (shown in Figure 2-3)
points upward and the locking lever points toward the front of the system.
Otherwise, the slide will be damaged when the system is installed on the slide
assemblies.
______________________________________________________________
1. Attach the right inner slide race to the lower right side of the system chassis (as viewed
from the front) using four 8-32 pan-head screws .
2. Attach the left inner slide race to the upper left side of the system chassis (a s vie wed
from the front) using four 8-32 pan-head screws .
Figure 2-3 Att aching the Inner Slide Races
5
Installation
1
4
2
3
4
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Installation
2.4.5 Mounting the System on the Slides
To mount the system on the slides, refer to Figure 2-4 and proceed as follows:
____________________________WARNING_________________________
The ES40CSLP rackmount system can weigh up to 40.82 kg (90 lb). Use
sufficient per sonnel or the pro per li fti ng equipment when lifting or moving the
system.
______________________________________________________________
___________________________ ACHTUNG ________________________
Das ES40CSLP Rackmount Sy stem kann bi s zu 40,82 kg (90 lb) wiege n. Beim
Hochheben oder Transpor t de s System s soll ten desha l b g enügend Hilfskräfte
vorhanden sei n oder die richt ige n Hebewer kze ug e benut zt werden.
______________________________________________________________
Stabilize the cabinet before installing the system into the cabinet.
1. Pull both equipment slides out fully to their lock ed posit ion s .
2. Lift the chassis and position it so that the slide races fit into th e f ro nt end of the slides.
3. Push the system into the slides until it stops. Push up on the two locking levers and then
push the system into the cabinet.
4. Secure the system to the front cabinet rails using the four 10-32 captive screws on the
front panel. The captive screws go into the rail nuts previously installed on the cabinet
rails.
Figure 2-4 Mounting the S yst em on the Sli des
5
1
3
5
4
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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2.4.6 Connecting the Power Cord
To install the power cord, refer to Figure 2-5 and proceed as follows:
1. Attach the power cord to the power supply ac input receptacle located on the rear of
the chassis.
_____________________________ Note____________________________
At this time, leave the other end of the power cord disconnected from the cabinet
power distribution unit.
______________________________________________________________
Figure 2-5 Connectin g the Power Cord
Installation
2
1
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Installation
2.5 Conn ecting a VGA Monitor or Serial Terminal
Either an optiona l VGA monit o r or a Compaq VT-se rie s termin al (VT
xxx
) can be con nected t o
the system as shown in Figure 2-6. If a VGA monitor is connected, a VGA adapter must first be
installed in PCI Bus 0, slot 4.
_____________________________Caution__________________________
Before connecting a terminal to the system, turn off the ac power to the system
with the power On/Off button on the OCP and disconnect the power cord from the
power supply ac input receptacle on the rear of the chassis.
______________________________________________________________
For information about connecting a specific terminal to your system, refer to the documentation
for that terminal.
Figure 2-6 Terminal Connections
5
1
2
3
VGA monitor
Keyboard
Seria l termin al
VT
4
Mouse
VGA controller (PCI bus 0, Slot 4)
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2.6 Removing the Top Cover
____________________________ Caution __________________________
Use care when removing and replacing the cover to prevent damage to the RFI
gaskets that are located around the cover and opening.
______________________________________________________________
Perform the following procedure to remove the top cover:
1. Extend the chassis for service (see Section 5.2).
2. Loosen the three capti ve s cr ews on the top left side of the top cover (see Figure 2-7).
3. Lift the left edge of the cover and slide it to the left until the three tabs on the right edge
of the top cover come out of the three slots in the chassis wall and lift the top cover o ff
of the chassis.
To replace the top cover, refer to Figure 2-7 and reverse steps 1 through 3 of the removal
procedure.
Installation
Figure 2-7 Removing and Rep lacing the Top Cover
3
2
1
4
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Installation
2.7 Removing the PCI Acce ss Cover
_____________________________Caution__________________________
Use care when removing and replacing the cover to prevent damage to the RFI
gaskets that are located around the four sides of the cover.
______________________________________________________________
Perform the following procedure to remove the PCI access cover:
1. Extend the chassis for service (see Section 5.2).
2. Loosen the two ca p tive screws along the f ront edge o f th e PCI access cover (see
Figure 2-8).
3. Swing the front of the PCI access cover out from the chassis (see Figure 2-8).
4. Pull the PCI access cover forward until the rear edge of the cover comes out of the rear
edge of the PCI card cage opening, and then pull the PCI access cover out and away from
the chassis.
To replace the PCI access cover, refer to Figure 2-8and reverse steps 1 through 4 of the
removal procedure.
Figure 2-8 Remo ving and Replacing the PCI Access Cover
3
2
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2.8 Installing Opti on al CPU Module s
The ES40CSLP rackmount system can contain up to four CPU modules. Figure 2-9 shows the
CPU slot locations on the system motherboard. The following configuration rules apply to the
CPU modules:
•
The first CPU module must be in CPU slot 0. CPU slot 0 is designated as the primary
CPU.
•
Additional CPU modules should be installed in ascending order by slot number.
•
All CPU modules must have the same clock frequency.
Figure 2-9 CPU Slot Layout on th e System Mot herboard
4
3
2
1
J6
MMB2
J5
MMB0
J8
MMB3
Installation
J7
MMB1
J17
J18
J34
J40
CPU3
CPU2
CPU1
CPU0
2 3
CPU slot 0
CPU slot 1
1
CPU slot 2
CPU slot 3
4
EA-00067
Perform the following procedure to install an optional CPU module:
1. Perform an orderly shutdown of the operating system.
2. Ensure that the power On/Off button on the OCP is in the Off position.
3. Extend the chassis for service (see Section 5.2).
4. Disconnect the power cord from the power supply ac input receptacle on the rear of the
chassis.
5. Remove the top cover (see Section 2.6).
6. Locate the next available slot for installing a CPU module. CPU modules should be
installed in ascending order by slot number (see Figure 2-9 for CPU slot locations).
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Installation
7. Put on an antistatic wriststrap.
_____________________________Caution__________________________
An antistatic wriststrap
must
be worn when handling any module to prevent
damage to the module.
______________________________________________________________
8. Hold the CP U module to b e installed by the mod u le levers at each end of the module and
align the CPU module with the chosen slot (see Figure 2-10).
9. Slid e th e C P U module down into the slot until it stops.
10. Push down on the two module levers to lock the CPU module into the slot.
After installing the CPU module, reverse steps 1 through 5 and reboot the system. To verify the
installation, observe the screen display during power-up to see if the newly installed CPU
module appears in the display. Issue the
show config
command from the SRM console to
display the status of the new CPU module.
Figure 2-10 Installing Optional CPU Modules
1
2–14
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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2.9 Installing Op ti on al Mem or y Moth er bo ard s
The ES40CSLP rackmount system can contain up to four memory motherboards. Figure 2-11
shows the memory motherboard slot locations on the system motherboard. The following
configuration rules apply to the memory motherboards:
•
Memory motherboards must be installed in pairs.
•
The first memory motherboard pair must be in MMB slot 0 and MMB slot 1. The second
memory motherboard pair must be in MMB slot 2 and MMB slot 3.
Figure 2-11 Memory Motherboard Slot Layout on the System Moth erbo ard
Installation
J6
MMB2
J40
CPU0
1234
J5
MMB0
J34
CPU1
J8
MMB3
CPU2
J7
MMB1
J17
J18
CPU3
EA-00069
MMB slot 0
MMB slot 1
2
4
1
3
MMB slot 2
MMB slot 3
Perform the following procedure to install an optional memory motherboard pair:
1. Perform an orderly shutdown of the operating system.
2. Ensure that the power On/Off button on the OCP is in the Off position.
3. Extend the chassis for service (see Section 5.2).
4. Disconnect the power cord from the power supply ac input receptacle on the rear of the
chassis.
5. Remove the top cover (see Section 2.6).
6. Locate the MMB slot pair for installing the memory motherboard pair (see Figure 2-11 for
memory motherboard slot locations).
7. Put on an antistatic wriststrap.
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Installation
_____________________________Caution__________________________
An antistatic wriststrap
must
be worn when handling any module to prevent
damage to the module.
______________________________________________________________
______________________________ Note ___________________________
Before in s talling th e op tional m emo ry mother boards , r efer to Sec tion 2.10 an d
install the memory DIMMs on the memory motherboards
______________________________________________________________
8. Hold the memory motherboard to be installed by the module levers at each end o f the
module and align the memory motherboard with the first MMB slot of the pair (see Figure
2-12).
9. Slide the memory motherboard down into the slot until it stops and then push down on
the two module levers to lock the memory motherboard into the MMB slot.
10. Repeat steps 8 and 9 to install the second memory motherboard in the second MMB slot of
the pair.
After installing the memory motherboard pair, reverse steps 1 through 5 and reboot the system.
To verify the installation, observe the screen display during power-up to see if the newly
install ed memory motherboar ds appear in the display . Issue the
show memory
command from
the SRM console to display the status of the new memory motherboard pair.
Figure 2-12 Inst all in g Opt io nal Memory Motherboards
1
1
2
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2.10 Installing Mem ory DIM Ms
The ES40CSLP rackmount system contains four memory motherboards for installing memory
DIMMs. Each memory motherboard has eight slots for installing 200-pin DIMMs. A memory
set consists of four DIMMs. The system can be populated with a maximum of eight memory
sets, numbered 0 through 7. Figure 2-13 shows the memory motherboard slot locations on the
system motherboard and the memory set locations on the memory motherboards. The following
configuration rules apply to the memory sets:
•
DIMMs are installed in set s of four.
•
All DIMMs in a set must be the same size.
•
Two sets constitute an array. All DIMMs within an arra y must be the same size. Fo r
example, if Set 0 consi sts of 64 MB DIMMs, Set 4 must also consist of 64 MB DIMMs.
The arrays are as follows:
Array 0 Set 0 and Set 4
Array 1 Set 1 and Set 5
Array 2 Set 2 and Set 6
Array 3 Set 3 and Set 7
Installation
•
DIMM sets must be installed in numerical order. Set 0 is installed first, then Set 1, Set 2,
Set 3, and so forth.
Figure 2-13 Memory Configuration
Sets
6
6
4
MMB 2
Array 1
Array 1
Array 1
Array 1
Sets 1 & 5
Sets 1 & 5
Sets 1 & 5
Sets 1 & 5
Array 3
Array 3
Array 3
Array 3
Sets 3 & 7
Sets 3 & 7
Sets 3 & 7
Sets 3 & 7
Array 0
Array 0
Array 0
Array 0
Sets 0 & 4
Sets 0 & 4
Sets 0 & 4
Sets 0 & 4
Array 2
Array 2
Array 2
Array 2
Sets 2 & 6
Sets 2 & 6
Sets 2 & 6
Sets 2 & 6
MMB 0
4
2
2
0
0
MMB 3
Sets
7
7
5
5
3
3
1
1
MMB 1
Sets
6
6
4
4
2
2
0
0
Perform the following proce d ure to insta ll memor y DIMMs:
1. Perform an orderly shutdown of the operating system.
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Installation
2. Ensure that the power On/Off button on the OCP is in the Off position.
3. Extend the chassis for service (see Section 5.2).
4. Disconnect the power cord from the power supply ac input receptacle on the rear of the
chassis.
5. Remove the top cover (see Section 2.6).
6. Determine where the set of memory DIMMs should be installed (see Figure 2-13).
7. Put on an antistatic wriststrap.
_____________________________Caution__________________________
An antistatic wriststrap
must
be worn when handling any module to prevent
damage to the module.
______________________________________________________________
8. Remove the two memory mother boa rd s on which the set of memor y DIMMs are to be
installed (see Figure 2-14).
9. Open the locking levers on the two appropriate DIMM slots on each of the memory
motherboards (see Figure 2-14).
10. Align each DIMM with the appropriate slot and push firmly down until the DIMM is
properly seated and the locking levers have closed.
11. After installing the four DIMMs in the memory set, reinstall the two memory
motherboards (see Section 5.14).
After installing both memory motherboards, reverse steps 1 through 5 and reboot the system.
To verify the installation, observe the screen display during power-up to see if the amount of
memory in each array correctly appears in the display. Issue the
show memory
command from
the SRM console to display the total amount of memory in the system.
Figure 2-14 Inst all in g Memory DIMMs
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2
3
4
5
6
7
8
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2.11 Installing PCI Option Modules
Refer to Figure 2-15 for the layout of the PCI slots on the PCI backplane. The PCI backplane
has seven slots that are dedicated to PCI options.
___________________________ WARNING _________________________
For protection against fire, only modules with current limited output should
be used.
______________________________________________________________
___________________________ACHTUNG _________________________
Zum Schutz gegen Feuer sollten nur Module mit begrenztem Ausgangsstrom
benutzt werden.
______________________________________________________________
Figure 2-15 PCI Backp lane Layout
Installation
7
PCI bus 0
6
5
4
3
2
1
PCI bus 1
2
1
EA-00072
Perform the following procedure to install a PCI option module:
1. Perform an orderly shutdown of the operating system.
2. Ensure that the power On/Off button on the OCP is in the Off position.
3. Extend the chassis for service (see Section 5.2).
4. Disconnect the power cord from the ac input receptacle on the rear of the chassis.
5. Remove the PCI access cover (see Section 2.7).
6. Remove the filler panel screw and the blank filler panel from the slot selected for
installing the PCI option module (see Figure 2-16). Save the filler panel screw for securing
the option module in place.
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Installation
7. Put on an antistatic wriststrap.
_____________________________Caution__________________________
An antistatic wriststrap
must
be worn when handling any module to prevent
damage to the module.
______________________________________________________________
8. Slide the option module into the selected slot and apply firm pressure until the module is
firmly seated (see Figure 2-16). Secure the module in place with the filler panel screw that
was removed i n step 6.
After installing the option module, reverse steps 1 through 5 and reboot the system. To verify
the installation, issue the
show config
and
show device
commands from the SRM console.
Figure 2-16 Inst all in g PCI Opt ion Modules
1
2
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2.12 Connecting to Networks
The system can support Ethernet network options that can be connected to the network
connector on the PCI backplane.
The system can be connected to a 10BASE-T Ethernet network as shown in Figure 2-17.
Figure 2-17 Ethernet Network Connections
Installation
1
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Installation
2.13 Connecting Serial and Parallel Device s
Connect a serial or parallel printer, modem, or console terminal to your system through the
serial and parallel ports at the rear of the system (see Figure 2-18).
_____________________________Caution__________________________
Before connecting serial or parallel devices to the system, turn off the ac power to
the system with the power On/Off button on the OCP and disconnect the power
cord from the power supply ac input receptacle on the rear of the chassis.
______________________________________________________________
For information about connecting a specific device to your system, refer to the documentation
for that device.
Figure 2-18 Connecting Serial and Parallel Devices
1
2
3
VT
4
5
VGA monitor (the VGA adapter must be inst all e d on PCI bus 0, slot 4)
Keyboard
Printer connected to parallel port
Console termina l connected to serial port (C O M1 )
Mouse
Modem
6
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2.14 Removing the Hard Disk Drive Cover
Perform the following procedure to remove the hard disk drive cover:
1. Extend the chassis for service (see Section 5.2).
2. Loosen the two ca p tive screws on the top r i ght side of t he har d dis k drive cove r (see
Figure 2-19).
3. Lift the right side of the hard disk drive cover and slide the cover to the right until the two
tabs on the left side of the cover come out of the two slots in the chassis and remove the
cover (see Figure 2-19).
To replace the hard disk drive cover, refer to Figure 2-19 and reverse steps 1 through 3 of the
removal procedure.
Figure 2-19 Removing th e Hard Di sk Drive Cover
Installation
2
1
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Installation
2.15 Installing an Optional Hard Disk Drive
The ES40CSLP rackmount system can contain two hard disk drives.
Perform the following procedure to install an optional hard disk drive:
1. Perform an orderly shutdown of the operating system.
2. Ensure that the power On/Off button on the OCP is in the Off position.
3. Extend the chassis for service (see Section 5.2).
4. Remove the hard disk drive cover (see Section 2.14).
5. Insert four rubber grommets in the four slots on the sides (two on each side) of the hard
disk drive bracket .
6. Secure the hard disk drive to the hard disk drive bracket with four screws through the
four rubber grommets (see Figure 2-20).
7. Attach two rubber grommets to the lower sides (one on each side) of the hard disk drive
with two screws (see Figure 2-20).
8. Slide the hard disk drive and bracket into one of the two available positions and apply
pressure until the two rubber grommets, on the lower sides of the hard disk drive, slide into
the grommet holders at the bottom of the position.
9. Secure the hard disk drive and bracket into position with the two captive screws on the
top of the hard disk drive bracket (see Figure 2-20).
10. Connect the data and pow er ¡ cables to the connectors on the top of the hard disk drive
(see Figure 2-20).
After installing the hard disk drive, reverse steps 1 through 4 and reboot the system.
2–24
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Figure 2-20 Inst all in g a Hard Disk Dri ve
Installation
3
1
5
6
7
9
8
2
1
4
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3.1 Introduction
This chapter provides information for powering up the system and verifying system operation,
system configuration and setup, booting and installing the operating system, and updating
firmware.
3.2 Powering Up the System
Power up the system by pressing the On/Off power button on the operator control panel (see
Figure 3-1). Testing begins, and status messages are displayed on the console terminal screen
and on the OCP display.
Errors encountered during power-up are displayed on the operator control panel. For
information about error messages on the operator control panel, see Chapter 6.
Figure 3-1 Operator Control Panel
3
Operation
1
Display
Power button
Power LED (green)
2
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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Reset b u tton
Halt LED (amber)
Halt butto n
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Operation
3.3 Power-Up Displays
Power-up information is displayed on the OCP and the system's console terminal. If the SRM
console
SROM and SRM power-up messages, is printed on the VT terminal screen. If
graphics
initialization has been completed.
3.3.1 SROM Power-Up Display
SROM code is executed first. Example 3-1 shows the SROM power-up messages and
corresponding operator control panel messages. Example 3-2 shows the messages that are
displayed once the SROM has transferred control to the SRM console. For a list of SROM
power-up status , see Table 3-1.
Example 3-1 Sample SROM Power-Up Display
SROM Power-Up Display OCP Message
SROM V1.00 CPU #00 @ 0500 MHz
SROM program starting
Reload in g SR OM
SROM V1.00-F CPU # 00 @ 0500 MHz
SROM program starting
Starting secondary on CPU #1
Starting secondary on CPU #2
Starting secondary on CPU #3
Bcache dat a te sts in progr es s
Bcache address test in progress
CPU parity and ECC detection in progress
Bcache ECC data tests in progress
Bcache TAG lines tests in progress
Memory sizing in progress
Memory configuration in progress
Memory data test in progress
Memory address test in progress
Memory pattern test in progress
Memory thrashing test in progress
Memory initialization
Loadin g co ns ole
Code execution complete (transfer control)
environment variable is set to
, no S ROM messages ar e displayed, and the SRM messa ges ar e delayed u ntil V GA
, the entire power-up display, consisting of the
serial
PCI Test
Power on
RelCPU
BC Data
Size Mem
Load ROM
Jump to Console
console
is set to
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
When the syste m is pow er ed up, the serial SRO M code is loaded into the I-c ache on the
first available CPU, which becomes the primary CPU. The order of precedence is CPU0,
CPU1, and so on. The primary CPU attempts to access the PCI bus. If it cannot, either a
hang or a failure occurs and this is the only message displayed.
The primary CPU int errogates the I
modu l es thr ough shared R AM. The primary CP U determines t he CPU and system
configuration to jump to.
The primary CPU next checks the SROM checksum to determine the validity of the
Flash SROM sect or s.
If Flash SROM is invalid, the primary CPU reports the error and continues the execution
of the serial SROM code. The invalid Flash SROM must be reprogrammed.
If Flash SROM is good, the primary CPU programs the appropriate registers with the
values from the Flash data and selects itself as a target CPU to be loaded.
2
C EEROM on the system motherboard and CPU
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Operation
The primary CPU (usually CPU0) initializes and tests the B-cache and memory, then
loads the flash SROM code to the next CPU. That CPU then initializes the EV6 (21264
chip) and marks itself as the secondary CPU. Once the primary CPU sees the secondary,
it loads the flash SROM code to the next CPU until all remaining CPUs are loaded.
The Flash SROM performs various B-cache tests. For example, the ECC data test verifies
the detection logic for single- and double-bit errors.
The primary CPU initiates all memory tests. The memory is tested for address and data
errors for the first 32 MB of memory. It also initializes all of the “sized” memory in the
system.
If a memory failure occurs, an error is reported. An untested memory array is assigned to
address 0 and the failed memory array is de-assigned. The memory tests are re-run on the
first 32 MB of me mory. If all memo ry fails , the “No Memory Available” message is
reported and the system halts.
If all memory passes, the primary CPU loads the SRM console and transfers control to
it.
Table 3-1 SROM Power- Up St atus Messages
Status
Code Full SROM Message
DF SROM program star ting Power on
DE Init and te st PCI bus PCI Test
DD Bcache data te st s in progress BC Data
DC Bcache address test in pro gress BC Addr
DB CPU parity and ECC error detection in progress Par/ECC
DA Bcache ECC data tests in progress BC ECC
D8 Bcache TAG lines tests in progress BC Tag
D7 Reloading SROM Reload
D5 Memory sizing in progress Size Mem
D4 Memory configuration in progress Cfg Mem
D3 Memory data test in progress Mem Data
D2 Memory address test in progress Mem Addr
D1 Memory p attern te st in progress Mem Patt
D0 Memory thrashing test in progr e ss Mem thra
CF Memory initia lizatio n Mem In it
CD Loa ding c onsol e Loa d R O M
CB Code e x ecution complete ( transfe r c o ntrol) Jump to Conso le.
C5 Loading progra m from flo ppy Load Flp
93 Starting secondary on CPU #3 RelCPU 3
92 Starting secondary on CPU #2 RelCPU 2
91 Starting secondary on CPU #1 RelCPU 1
90 Starting secondary on CPU #0 RelCPU 0
Corresponding
OCP Message
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Operation
3.3.2 SRM Console Power-Up Display
At the completion of SROM power-up, the primary CPU transfers control to the SRM console
program. The console program continues the system initialization. Failures are reported to the
console terminal through the power-up screen and a console event log.
Example 3-2 SRM Power-Up Display
OpenVM S PA Lc ode V1.50- 0, Tru64 UNIX PA Lc ode V1.45-5
starti ng con sole on CPU 0
initia li ze d idle PCB
initializing semaphores
initializing heap
initia l he ap 200c0
memory low limit = 144000
heap = 200c0, 17fc0
initializing driver structures
initia li zi ng idle proc es s PID
initializing file system
initializing hardware
initializing timer data structures
lowering IPL
CPU 0 spee d is 2.0 0 ns (500MHz )
create dead_eater
create poll
create timer
create powerup
access NVRAM
Memory size 2048 MB
testin g me mo ry
...
probe I/ O su bs ystem
probin g ho se 1, PCI
bus 0, slo t 2, fun ction 0 -- pka -- NC R 53C896
bus 0, slo t 2, fun ction 1 -- pkb -- NC R 53C896
bus 0, slot 4 -- ewa -- DE500-AA Network Controller
probin g ho se 0, PCI
probing PCI-to-ISA bridge, bus 1
bus 0, slo t 2 -- vga -- DEC PowerS to rm
bus 0, slo t 15 -- dq a -- Acer Labs M15 43C IDE
bus 0, slo t 15 -- dq b -- Acer Labs M15 43C IDE
starting drivers
entering idle loop
initializing keyboard
starti ng con sole on CPU 1
initia li ze d idle PCB
initia li zi ng idle proc es s PID
lowering IPL
CPU 1 spee d is 2.0 0 ns (500MHz )
create powerup
entering idle loop
starting console on CPU 2
initia li ze d idle PCB
initia li zi ng idle proc es s PID
lowering IPL
CPU 2 spee d is 2.0 0 ns (500MHz )
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Operation
create powerup
entering idle loop
starting console on CPU 3
initia li ze d idle PCB
initia li zi ng idle proc es s PID
lowering IPL
CPU 3 spee d is 2.0 0 ns (500MHz )
create powerup
Memory Testing and Configuration Status
Array Size Base Addr es s
--------- ---------- --------------- 0 256Mb 0000000060000000
1 512Mb 0000000040000000
2 256Mb 0000000070000000
3 1024Mb 0000000000000000
2048 MB of System Memory
Testin g th e Sy stem
Testin g th e Di sks (read on ly )
Testin g th e Ne twork
initializing GCT/FRU at offset 192000
AlphaServer ES40 Console V5.4-5528, built on Mar 5 1999 at 01:42:13
P00>>>
The primary CPU prints a message indicating that it is running the console. Starting with
this message, the power-up display is printed to any console ter m ina l, reg ardless of the
state of the
If console is set to
buffer and pri nt e d to the VGA monitor after the PCI buses are si z ed and the VGA dev ic e is
initialized.
The memory size is determined and memory is tested.
The I/O subsystem is probed and I/O devices are reported. I/O adapters are configured.
Device dri v ers are starte d .
The console is started on the secondary CPUs. The example shows a four-processor
system.
Various diagnostics are performed.
Systems running Tru64 UNIX or OpenVMS display the SRM console banner and the
prompt, Pnn>>>. The number n indicates th e p rimary pr ocessor. In a multiprocesso r
system, the prompt coul d be P00 >>>, P01 >>>, P0 2 >>>, or P03 >>>. From the S RM
prompt, you can boot the Tru64 UNIX or OpenVMS operating system.
console
environme nt variable.
graphics
, the di s play from this point to th e end is sa v ed in a memory
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Operation
3.4 Configuring the Hardware
Possible configuration tasks include selecting the console and display device; setting
environment variables; verifying the system configuration; and changing power-up or boot
values.
3.4.1 Selecting the Console and Display Device
The SRM
is the final console loaded on a power-up or reset. The SRM
determine s to which di spla y devic e (VT-t y pe te rminal o r VGA monito r) the console disp la y is
sent.
Selecting the Console
os_type
environment variable determines which user interface (SRM or AlphaBIOS)
console
environment variable
The
os_type
•
For Windows NT,
•
For
If
os_type
is set to nt, the SRM console is loaded and then SRM starts the AlphaBIOS console from
system flash ROM.
Selecting the Display Device
The console terminal that displays the SRM user interface can be either a serial terminal
(VT320 or higher, or equivalent) or a VGA monitor.
The SRM
•
If
in serial mode and prints power-up information to the VT device. The VT device can be
connected t o the MMJ port or to COM2.
•
If
PCI 0 and, if so, displays power-up information on the VGA monitor after VGA
initialization has been completed.
You can verify the display device with the SRM
display device with the SRM
you must reset the system either with the Reset button or the
setting into effect.
variab le selects th e consol e.
os_type
Tru64 UNIX
is set to
console
console
console
is set to
is set to
OpenVMS
or
or
unix
environment variable determines the display device.
vms
serial
graphics
Os_type
is set to nt.
,
os_type
, the SRM console is loaded on a power-up or reset. If
, and a VT-type device is connected, the SRM console powers on
, the SRM console expects to find a VGA card connected to
set console
command. If you change the display device setting,
is factory configured as follows:
is set to
show console
unix
or
, respectively .
vms
command and change the
command to put the new
init
os_type
In the following example, the user displays the current console device and then resets it to a
serial device:
P00>>> show console
consol e graphi cs
P00>>> set console serial
P00>>> init
3.4.2 Setting the Control Panel Message
If you are running
displayed on the operator control panel after startup self-tests and diagnostics have been
completed.
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Tru64 UNIX
OpenVMS
or
, you can create a customized message to be
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Operation
When the operating system is running, the control panel displays the console revision. It is
useful to create a customized message if you have a number of systems and you want to
identify each system by a node name.
Use the SRM
set ocp_text
command to change this message. The message can be up to 16
characters and must be entered in quotation marks.
Example 3-3 Set ocp_text Command
P00>>> set ocp_text “Node Alpha1”
3.4.3 Displaying the Hardware Configuration
View the system hardware configuration for
SRM console. It is useful to view the hardware configuration to ensure that the system
recognizes all devices, memory configuration, and network connections.
Displaying a Tru64 UNIX or OpenVMS Configuration
Use the following SRM console commands to view system configuration for
OpenVMS
Compaq
show boot*
show config
show device
show fru
show mem o ry
systems. Additional commands to view the system configuration are described in the
AlphaServer ES40 User Interface Guide
Displays the boot environment variables.
Displays the logical configurati on of interconnects and buses on the system
and the devices fou nd on them.
Displays the bootable devices and controllers in the system.
Displays the physical configuration of FRUs (field-replaceable units). See
Chapte r 6 for informat ion on this comm and.
Displays con figuration of main memory .
Tru64 UNIX
.
and
OpenVMS
systems from the
Tru64 UNIX
or
Example 3-4 show boot *
P00>>>show boot*
boot_dev dka0.0.0.1.1
boot_f il e
boot_osflags a
boot_reset OFF
bootde f_ de v dka0.0.0.1.1
booted_dev
booted _f il e
booted_osflags
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Operation
Example 3-5 show config
P00>>>show config
Compaq Computer Corporation
Compaq AlphaServer ES40
Firmware
SRM Cons ol e: V5.4-5 52 8
ARC Cons ol e: 5.68
PALcod e: Open VMS PALcod e V1 .50-0, Tru 64 UNIX PALcod e V1 .47-5
Serial Rom: V1.5-F
RMC Rom: V1.0
RMC Flas h Ro m: V1.2
Processors
CPU 0 Alpha 21 26 4- 4 500 MHz 4MB Bca ch e
CPU 1 Alpha 21 26 4- 4 500 MHz 4MB Bca ch e
CPU 2 Alpha 21 26 4- 4 500 MHz 4MB Bca ch e
CPU 3 Alpha 21 26 4- 4 500 MHz 4MB Bca ch e
Core Logic
Cchip DECchip 21272-CA Rev 9(C4)
Dchip DECchip 21272-DA Rev 2
Pchip 0 DECchi p 21 27 2-EA Rev 2
Pchip 1 DECchi p 21 27 2-EA Rev 2
TIG Rev 10
Memory
Array Size Base Addr es s
--------- ---------- ----------------
0 256Mb 0000000060000000
1 512Mb 0000000040000000
2 256Mb 0000000070000000
3 1024Mb 0000000000000000
2048 MB of System Memory
Slot Option Hose 0, Bus 0, PCI
2/0 NCR 53C896 pke0.7.0.2.0 SCSI Bus ID 7
2/1 NCR 53C896 pkf0.7.0.102.0 SCSI Bus ID 7
4 DEC PowerStorm
7 Acer Labs M1543C Bridge to Bus 1, ISA
15 Acer Labs M1543C IDE dqa.0.0.15.0
dqb.0.1.15.0
dqa0.0.0.15.0 TOSHIBA CD-ROM XM-6302B
19 Acer Labs M1543C USB
Option Hose 0, Bu s 1, ISA
Floppy dva0.0.0.1 00 0. 0
Slot Option Hose 1, Bus 0, PCI
1 NCR 53C895 pka0.7.0.1.1 SCSI Bus ID 7
dka0.0.0.1.1 RZ2DD-LS
dka100.1.0.1.1 RZ2DD-LS
dka200.2.0.1.1 RZ1CB-CS
3 NCR 53C810 pkb0.7.0.3.1 SCSI Bus ID 7
dkb0.0.0.3.1 RZ25
4 DE500-BA Network Con ewa0.0.0.4.1 00-00-F8-09-90-FF
6 DECchip 21152-AA Bridge to Bus 2, PCI
Slot Option Hose 1, Bu s 2, PCI
0 NCR 53C8 75 pkc0.7.0.200 0. 1 SCSI Bus ID 7
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1 NCR 53C875 pkd0.7.0.2001.1 SCSI Bus ID 7
2 DE500-AA Network Con ewb0.0.0.2002.1 00-06-2B-00-25-5B
P00>>>
The elements of the displ ay are as follows.
Firmware
se r ial ROM, RM C ROM and RMC fl ash ROM
Processors
cache
Core logic
motherboard.
Memory
PCI bus information.
The “Slots” column lists logical slots, not the physical slots into which devices are installed.
See Table 3-2 for the correspondence between the logical slots and the physical slots.
The NCR 53C896 on Hose 0, Bus 0 is a dual-channel Ultra2 SCSI multifunction controller.
Two co ntrollers reside on t he same chip. They are s hown a s 2/0 and 2/1. Th e f irst number is
the logical sl o t, and th e secon d is the fun ction.
The Acer Labs bridge chip, which is located in PCI logical slot 7, has two built-in IDE
controllers. The CD-ROM is on the first controller.
NOTE:
in Table 3-3.
In Ex ample 3 -5, t he following devi ces are prese nt:
Hose 0, Bus 0, PCI
Slot 2/0 SCSI co ntroller
Slot 2/1 SCSI co ntroller
Slot 4 VGA controller
Slot 7 PCI to I SA brid ge chi p
Slot 15 IDE controller and CD -ROM drive
Slot 19 Universa l serial bus ( U SB) controller
Hose 0, Bus 1, ISA
Diskette drive
Hose 1, Bus 0, PCI
Slot 1 SCSI controller and drives
Slot 3 SCSI controller and drives
Slot 4 Ethernet co nt roller
Slot 6 PCI to PCI bridge chip to Bus 2
Hose 1, Bus 2, PCI
Slot 0 SCSI co ntroller
Slot 1 SCSI co ntroller
Slot 2 Ethernet co nt roller
. Versi on num bers of t he SRM consol e, Alp haBIO S (ARC) consol e, PALcode,
. Processors present and processor version and clock speed and amount of backup
. Version numbers of the chips that form the interconnect on the system
. Memory arrays and memo ry si ze .
The
naming of devices (for example,dqa.0.0.15.0) follows the conventions described
Table 3-2 PCI Slot Mapping
Physical Slot Logical Slot PCI 0
11Device
22Device
33Device
44Device
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Operation
Physical Slot Logical Slot PCI 1
51Device
62Device
73Device
Example 3-6 show device
P00>>>show device
dka0.0.0.1.1 DKA0 RZ2DD-LS 0306
dka100.1.0.1.1 DKA100 RZ2DD-LS 0306
dka200.2.0.1.1 DKA200 RZ1CB-CS 0844
dkb0.0.0.3.1 DKB0 RZ25 0900
dqa0.0.0.15.0 DQA0 TOSHIBA CD-ROM XM-6302B 1012
dva0.0 .0 .1 000.0 DVA0
ewa0.0.0.4.1 EWA0 00-00-F8-09-90-FF
ewb0.0 .0 .2 002.1 EWB0 00-06 -2 B-0 0-25-5B
pka0.7 .0 .1 .1 PKA0 SCSI Bus ID 7
pkb0.7 .0 .3 .1 PKB0 SCSI Bus ID 7
pkc0.7 .0 .2 000.1 PKC0 SCSI Bus ID 7
pkd0.7 .0 .2 001.1 PKD0 SCSI Bus ID 7
Table 3-3 Device Naming Conventions
Category Description
dq
Driver ID Two-letter designator of port or class driver
dk SCSI disk or CD ew Ethernet port
dq IDE CD-ROM fw FDDI device
dr RAID set device mk SCSI tape
du DSSI disk mu DSSI tape
dv Diskette drive pk SCSI port
ei Ethernet port pu DSSI port
a
Storage adapter ID One-letter designator of storage adapter
(a, b, c…).
0
Device unit number Unique number (MSCP unit number). SCSI unit numbers
are force d t o 100 X no de ID.
0
Bus node number Bus node ID.
0
Channel number Used for multi-channel devices.
15
Logical slot number Corresponds to PCI slot number, as shown in Table 3-2.
0
Hose number 0 — PCI 0
1 — PCI 1
3–10
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Example 3-7 show memory
P00>>>show memory
Array Size Base Addr es s
--------- ---------- --------------- 0 256Mb 0000000060000000
1 512Mb 0000000040000000
2 256Mb 0000000070000000
3 1024Mb 0000000000000000
2048 MB of System Memory
Operation
The
show memory
display co r responds to th e memory ar ray configu r ation. Th e di s p lay does
not indicat e the numb e r of DIMMs or their size . I n this exam p le , Ar ray 3 could con si st o f two
sets of 128-MB DIMMs (eight DIMMs) or one set of 256-MB DIMMs (four DI MMs). Either
combination provides 1024 MB of memory .
Use the
show fru
command to display the DIMMs in the system and their location.
3.4.4 Setting SRM Environment Variable s
You may need to set several SRM console environment variables and built-in utilities to
configure systems running the
Set environment variables at the P00>>> prompt.
•
To check the setting for a specific environment variable, enter the
where the name of the environment variable is substituted for
•
To reset an environ ment variable, use th e
environment variable is substituted for
The boot-related environment variables are described in Section 3.5. For other environment
variables you may need to set, refer to the Compaq
Table 3-4 summarizes the SRM envi ronm e nt va riables.
Table 3-4 SRM Environment Variables
Variable Attributes Description
auto_action
bootdef_dev
boot_file
NV,W
NV,W
NV,W The default file name used for the primary bootstrap when no
Tru64 UNIX
1
The action the console should take following an error halt or
power failure. Defined values are:
boot
halt
restart
The device or device list from which booting is to be attempted
when no path is specified. Set at fac t or y to dis k with factoryinstalled software; otherwise
file name is specified by the
NULL
is
OpenVMS
or
operating systems.
show envar
envar
.
set envar
envar
command, where the name of the
.
AlphaServer ES40 User Interface Guide
—Atte mpt boo tstrap.
—Halt, ente r console I/O mode.
—Attempt restart. If restart fails, try boot.
NULL
.
boot
command. The default value
.
command,
.
19¦1RQYRODWLOH 7KH ODVW YDOXH VDYHG E\ V\VWHP VRIWZDUH RU VHW E\
FRQVROH FRPPDQGV LV SUHVHUYHG DFURVV V\VWHP LQLWLDOL]DWLRQV FROG
ERRWVWUDSV DQG ORQJ SRZHU RXWDJHV
W—Warm nonvolatile. The last value set by system software is preserved across warm bootstraps and
restarts.
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Operation
Table 3-4 SRM Environment Variables (Cont.)
Variable Attributes Description
boot_osflags
boot_osflags
(continued)
com1_baud
com2_baud
NV,W Default pa ra me ters to be passed to system software during
booting if none are specified by the
NV,W
NV,W
OpenVMS
boot flags. The default value is NULL.
root_number: Directory number of the system disk on which
OpenVMS files are located.
0 (default)—[SYS0.SYSEXE]
1—[SYS1.SYSEXE]
2—[SYS2.SYSEXE]
3—[SYS3.SYSEXE]
boot_flags: The hexadecimal value of the bit number or
numbers to set. To sp ec ify mu ltiple boot flags, add th e flag
values (logical OR).
1—Bootstrap conversationally (enables you to modify
SYSGEN parameters in SYSBOOT).
2—Map XDELTA to running system.
4—Stop at initial system breakpoint.
8—Perform a diag nosti c boot strap.
10—Stop at the bootstrap breakpoints.
20—Omit header from secondary bootstrap file.
80—Prompt for t h e name of t he sec ondar y boot strap fil e.
100—Halt befor e secondary bootstrap.
10000—Display debug messages during booting.
20000—Display user messages during booting.
Tru64 UNIX
operating system:
a
—Autoboot. Boots /vmunix from bootdef_dev, goes to multiuser mode. Use this for a system that should come up
automatical ly after a power failur e.
s
—Stop in single-user mode. Boots /vmunix to single-user
mode and st ops at t he # (ro ot) prompt.
i
—Interactive boot. Requests the name of the image to boot
from the specified boot device. Other flags, such as -kdebug (to
enable the kernel debugger), may be entered using this option.
D
—Full dump; impl ie s s as wel l. B y def a ult , if Tru64 UNIX
crashes, it completes a partial memory dump. Specifying
forc es a full dump at system crash.
Common settings are a, autoboot, and Da, autoboot and create
full dumps if the system crashes.
Sets the baud rate of the COM1 (MMJ) port. The default baud
rate is 9600.
Baud rate values are 1800, 2000, 2400, 3600, 4800, 7200, 9600,
19200, 38400.
Sets the baud rate of the COM2 port. The default baud rate is
9600.
Baud rate values are 1800, 2000, 2400, 3600, 4800, 7200, 9600,
19200, 38400.
: Additional pa rameters are the root_number and
: The following parameters are used with this
boot
command.
D
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Table 3-4 SRM Environment Variables (Cont.)
Variable Attributes Description
com1 flow,
com2_flow
com1_modem,
com2_modem
console
cpu_enabled
ew*0_inet_init
ew*0_mode
ew*0_protocols
NEGB
KDUGZDUH
W\SH
kzpsa_host_id
language
NV,W
NV,W Used to tell the operating system whether a modem is present
NV Se ts the devic e on which powe r -up output i s display ed.
NV
NV Determines whether the interface's internal Internet database is
NV Sets the Ethernet controller to the default Ethernet device type.
NV Determines which network protocols are enabled for booting
B
NV Used only on systems with the language variant 3C (Français),
W
NV
com1_flow
The
the flow control on the serial ports. Defined values are:
none
—No data flows in or out of the serial ports. Use this
settin g for de vi ce s tha t do not re cognize XON/XOFF or that
would be confused by these signals.
software
standard serial terminal.
hardware
you are connectin g a mo dem to a serial port.
on the COM1 or COM2 por ts, respe ct iv ely
On
Off
Graphics
monitor or devi ce connected to the VGA module.
Serial
that is connected to the COM1 (MMJ) port.
Enables or disables a specific secondary CPU. All CPUs are
ena bled by defau l t . The pr i mary C P U c annot be disa bled. The
primary CPU is the lowest numbered working CPU.
initialized fro m nvr am or from a network ser ver (via the bootp
protocol).
aui
bnc
fast
fastfd
full
twisted-pair
pair).
and other function s.
mop
OpenVMS operating system.
bootp
the Tru64 UNIX operating system.
bootp,mop
protocol is attempted first, followed by bootp.
sets the keyboard hardware type as either PCXAL (102-type
keyboard) or LK411 (French keyboard).
Specifies the default value for the KZPSA host SCSI bus node
ID.
Specifies the console keyboard layout. The default is English
(American).
—Use XON/XOFF(default). This is the setting for a
—Use modem signals CT S/R TS. Us e this setting if
— Modem is pres ent.
—Modem is not present (default value).
—Sets the power-up output to be displayed at a VGA
—Sets t he pow er-up o utput t o be disp l aye d on the de v i ce
—Sets the default device to AUI.
—Sets the default device to ThinWire.
—Sets the default device to fast 100BaseT.
—Sets the defaul t dev ice to fast full duple x 100B aseT.
—Set the default device to full duplex twisted pair.
— Sets the default device to 10BaseT (twisted-
—Sets the network protocol to MOP for systems using the
—Sets the network protocol to bootp for systems using
—When the settings are used in a list, the mop
and
com2_
flow
environmen t va ri abl es indicate
Operation
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Operation
Table 3-4 SRM Environment Variables (Cont.)
Variable Attributes Description
memory_test
ocp_text
os_type
pci_parity
pk*0_fast
pk*0_host_id
pk*0_soft_term
NV
NV Overrides the def ault contr ol panel display te xt w i th spe c ified
NV Sets the default ope ra ting system.
NV Disable or enable parity checking on the PCI bus.
NV Enables fast SCSI devices on a SCSI controller to perform in
NV Sets the controller host bus node ID to a value between 0 and 7.
NV
Specifi es th e extent to which memory will be tested on Tru64
UNIX. The options are:
Full
—Full memory test will be run. Required for OpenVMS.
Partial
—First 256 MB of memory will be tested.
None
—Only first 32 MB will be tested.
text.
vms or unix
nt
—Sets system to boot th e Alp h a BI OS firmware.
On
—PCI parity enabled (default value)
Off
—PCI parity disabled
Some PCI devices do not implement PCI parity checking, and
some have a parity-g e nerat in g sche me in which the p arity is
sometim es in correct or is not ful ly comp liant with the PCI
specification. In such cases, the device functions properly so long
as parity is not checked.
standard or fast mode.
0
—Sets the defaul t speed fo r devices on the controlle r to
standard SCSI.
If a controller is set to standard SCSI mode, both standard and
fast SCSI devices wil l pe rform in standard mode.
1
—Sets the defaul t speed fo r devices on the controlle r to fas t
SCSI mode.
Devices on a controller that connects to both standard and Fast
SCSI devices wil l automa t ically perform at t he appropri ate rate
for the device, either fast or standard mode.
0 to 7—Assigns bus node ID for specified host adapter.
Enables or disables SCSI terminators for optional SCSI
controllers. This environment variable applies to systems using
the QLogic SCSI controller, though it does not affect the onboard
controller.
The QLogic SCSI controller implements the 16-bit wide SCSI
bus. The QLogic module has two terminators, one for the 8 low
bits and one for the high 8 bits. There are five possible values :
off
—Turn s off both low 8 bits a nd hig h 8 bits.
low
—Turns on low 8 bits and turns off high 8 bits.
high
—Turn s on hig h 8 bits and turns off low 8 bi ts.
on
—Turns on both low 8 bits and high 8 bits.
diff
—Pla ce s the bu s in differenti al mode.
—Sets system to boot the SRM firmware.
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Table 3-4 SRM Environment Variables (Cont.)
Variable Attributes Description
tt_allow_login
NV
3.4.5 Setting SRM Console Security
You can set the SRM console to secure mode to prevent unauthorized personnel from
modifying the system parameters or otherwise tampering with the system from the console.
When the SRM is set to secure mode, you can use only two console commands:
Operation
Enables or disables login to the SRM console firmware on
alternative console ports.
0
—Disables login on alternative console ports.
1
—Enabl es logi n on alt ernat i ve console ports (defaul t setting).
If t he cons ole out put de vice i s set to
1
allows you to log in on the primary COM1(MMJ) port, or
alternate COM 2 port, or the VGA monit or.
If t he cons ole out put de vice i s set to
WWBDOORZBORJLQ
COM1(MMJ) or COM2 console port.
1
allows you to log in through either the
serial, set
graphics, set
WWBDOORZBORJLQ
The
•
The
•
command, to boot the operating system
boot
continue
command, to resume running the operating system if you have inadvertently
halted the system
The console security commands are as follows:
set password
set secure
clea r password
login
See the Compaq
These commands put the console into secure mode.
Exits secure mode.
Turns o ff conso le security for th e current sessi o n.
AlphaServer ES40 User Interface Guide
security.
for details on setting SRM console
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Operation
3.4.6 Setting Automatic Booting
Tru64 UNIX
can change these defaults, if desired.
and
OpenVMS
operating systems are factory set to halt in the SRM console. You
Compaq
ES40CSLP systems can boot automatically (if set to autoboot) from the default boot
device under the following conditions:
•
When you first turn on system power
•
When you power cycle or reset the system
•
When system power comes on after a power failure
•
Afte r a bugcheck (
OpenVMS
) or panic (
Tru64 UNIX
)
Setting T ru6 4 UNIX or OpenVMS Systems to Auto Start
The SRM
auto_action
environment variable determines the default action the system takes
when th e s y s te m is power cycled, re set, or experiences a fa ilure. On systems that are factory
configured for
Tru64 UNIX
OpenVMS
or
, the factory setting for
auto_action
is
halt
. The
halt
setting causes the system to stop in the SRM console. You must then boot the operating system
manually.
For maximum system availability,
•
With the
setting, the operating system boots automatically after the SRM
boot
auto_action
can be set to
boot
or
restart
.
init
command is issued or the Reset button is pressed.
•
With the
setting, the operating system boots automatically after the SRM
restart
init
command is issued or the Reset button is pressed , and it also reboots after an operating
system crash.
To set the default action to
, enter the following SRM commands:
boot
P00>>> set auto_action boot
P00>>> init
For more information on
Guide
.
auto_action
, see the Compaq
AlphaServer ES40 User Int erfa ce
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3.4.7 Changing the Default Boot Device
Tru64 UNIX or OpenVMS
Operation
When you install the
Tru64 UNIX
device. You can change the default boot device by using the
command. For example, to set the boot device to the IDE CD-ROM, enter commands similar to
the following:
P00>>> show bootdef_dev
bootdef_dev dka400.4.0.1.1
P00>>> set bootdef_dev dqa500.5.0.1.1
P00>>> show bootdef_dev
bootdef_dev dqa500.5.0.1.1
See the Compaq
AlphaServer ES40 User Interface Guide
3.5 Setting Boot Options for
You can set a default boot device, boot flags, and network boot protocols for
OpenVMS
variables are set, the
values for the current boot session by entering parameters on the
The SRM boot-related environment variables are listed below and described in the following
sections:
bootdef_dev
boot_file
boot_osflags
ei*0_inet_
ew*0_inet_init
ei*0_protocols
ew*0_protocols
using the SRM
boot
init
or
or
set
command defaults to the stored values. You can override the stored
Defines a default boot device
Specifies a default fi le nam e to be us ed for boot ing when no file na me is
specified by the boot comm an d
Defines parameters to enable specific functions during the boot process
Determines whether the interface's internal Internet database is initialized
from nvram or from a network server (through the bootp protocol). Set
this environment variable if you are booting
server.
Defines a default network boot protocol (bootp or mop).
OpenVMS
or
operating system, you designate a default boot
set bootdef_dev
SRM console
for more information.
Tru64 UNIX
OpenVMS
or
Tru64 UNIX
or
command with environment variables. Once these environment
command line.
boot
Tru64 UNIX
from a RIS
3.5.1 bootdef_dev
The
bootdef_dev
operating system. When more than one device is specified, the system searches in the order
listed and boots from the first device.
Enter the
show device
The syntax is:
set bootdef_dev
boot_device
show bootdef_dev
environment variable specifies one or more devices from which to boot the
command to display the current default boot device. Enter the
command for a list of all devices in the system.
boot_device
The name of the device on which the system software has been loaded. To
specify more th a n one device, se p arate th e n ames w ith com ma s.
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Operation
Example:
In this example, two boot devices are specified. The system will try booting from dkb0 and, if
unsuccessful, will boot from dka0.
P00>>> set bootdef_dev dkb0, dka0
______________________________ Note ___________________________
When you set the
set the operating system boot parameters as well, using the
command.
______________________________________________________________
3.5.2 boot_file
The
boot_file
no file name is specified by the
The syntax is:
set boot_file
Example:
In this example, a boot file is specified for booting
is the file name of the APB program used for the initial system load (ISL) boot program.
P00>>> set boot_file apb_0712
3.5.3 boot_osflags
The
boot_osflags
number.
Boot flags contain information used by the operating system to determine some aspects of a
system bootstrap. Under normal circumstances, you can use the default boot flag settings.
To change the boot flags for the current boot only, use the
command.
bootdef_dev
environment variable, it is recommended that you
set boot_osflags
environment variable specifies the default file name to be used for booting when
command.
boot
filename
OpenVMS
environment variable sets the default boot flags and, for
from the InfoServer. APB_0712
flags_value
OpenVMS
argument with the
, a root
boot
The syntax is:
set boot_osflags
flags_value
The
argument is specific to the operating system.
Tru64 UNIX Systems
Tru64 UNIX
a
Load operating system software from the specified boot device (autoboot). Boot to multiuser
mode.
i
Prompt fo r t he name of a file t o l o ad and other o pt ions ( boot i nteractively) . B oot to single-us er
mode.
s
Stop in single-user mode. Boots /vmunix to single-user mode and stops at the # (root) prompt.
D
Full dump; implies “s” as well. By default, if
memory dump. Specifying “D” forces a full dump at system crash.
3–18
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operating systems take a single ASCII character as the
flags_value
Tru64 UNIX
flags_value
crashes, it completes a partial
argument.
Page 65
OpenVMS Systems
Operation
OpenVMS
boot_flags
root_number Directory n umber of the sy s tem disk on which
boot_flags The hexadecimal value of the bit number or numbers set. To specify
Table 3-5
Flags_Value Bit Number Meaning
10
2 1 Map XDELTA to a running system.
4 2 Stop at initial system breakpoint.
8 3 Perform diagnostic bootstrap.
10 4 Stop at the bootstrap breakpoints.
20 5 Omit header from secondary bootstrap image.
80 7 Prompt for the name of the secondary bootstrap file.
100 8 Halt before secondary bootstrap.
10000 16 Display debug messages during booting.
20000 17 Display user messages during booting.
systems require an ordered pair as the
.
loca ted. F or example:
root_number Root Directory
0 (default) [SYS0.SYSEXE]
1 [SYS1.SYSEXE]
2 [SYS2.SYSEXE]
3 [SYS3.SYSEXE]
multiple boot flags, add the flag values (logical OR). For example, the
flag value 10080 executes both the 80 and 10000 flag settings. See Table
3-5.
OpenVMS
Boot Flag S e ttings
Bootstrap conversationally (enables you to modify
SYSGEN parameters in SYSBOOT).
flags_value
argume nt :
OpenVMS
root_number
files are
and
Examples:
In the following
multiuser mode when you enter the
P00>>> set boot_osflags a
In the following
this setting, the system will boot from root directory SYS2.SYSEXE to the SYSBOOT prompt
when you enter the
P00>>> set boot_osflags 2,1
In the following
this setting, you are prompted for the name of the secondary bootstrap file when you enter the
command .
boot
P00>>> set boot_osflags 0,80
Tru64 UNIX
OpenVMS
boot
OpenVMS
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
example, the boot flags are set to autoboot the system to
command.
boot
example,
root_number
is set to 2 and
boot_flags
is set to 1. With
command.
example, root_number is set to 0 and boot_flags is set to 80. With
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Operation
3.5.4 ei*0_inet_init or ew*0_inet_init
The
ei*0_inet_init
internal Internet database is initialized from nvram or from a network server (through the bootp
protocol). Legal values are
variable if you are booting
or
ew*0_inet_init
nvram
Tru64 UNIX
environment variable determines whether the interface's
and
. The default value i s
bootp
. Set this environment
bootp
from a RIS server.
To list the network devices on your system, enter the
controllers start with the letters “ei” or “ew,” fo r ex ample, ew a0. The thir d letter is the adapter
ID for the specific Ethernet controller. Replace the asterisk (*) with the adapter ID letter when
entering the comman d.
The syntax is:
value
value
or
set ei*0_inet_init
set ew*0_inet_init
Example:
P00>>> set ewa0_inet_init bootp
3.5.5 ei*0_protocols or ew*0_protocols
The
ei*0_protocols
booting and other functions.
To list the network devices on your system, enter the
controllers start with the letters “ei” or “ew,” fo r ex ample, ew a0. The thir d letter is the adapter
ID for the specific Ethernet controller. Replace the asterisk (*) with the adapter ID letter when
entering the comman d.
The syntax is:
set ei*0_protocols
set ew*0_protocols
The options for
or
ew*0_protocols
protocol_value
protocol_value
protocol_value
are:
show device
comman d. The Eth ernet
environment variable sets network protocols for
show device
comman d. The Eth ernet
or
mop
(default)
bootp
bootp,mop
Sets the network protocol to mop (Maintenance Operations Protocol), the
setting typically used with the
Sets the network pro tocol to bootp , the setting typically used w ith the
UNIX
opera t ing system.
Whe n both ar e listed, the s ystem at tempts to us e t he mop pr o tocol first ,
regardless of which is listed first. If not successful, it then attempts the bootp
protocol.
OpenVMS
Example
P00>>> show device
.
.
.
ewa0.0 .0 .1 001.0 EWA0 08-00-2 B- 3E-BC-B5
ewb0.0 .0 .1 2.0 EWB0 00-00 -C 0- 33-E0-0D
ewc0.0 .0 .1 3.0 EWC0 08-00 -2 B- E6-4B-F3
.
.
.
P00>>> set ewa0_protocols bootp
P00>>> show ewa0_protocols
ewa0_protocols bootp
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operating system.
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Operation
3.6 Booting
3.6.1 Booting
Tru64 UNIX
Tru64 UNIX
the system); from a local SCSI disk, or from a
Tru64 UNIX
Example 3-8 shows a boot from a local SCSI drive. The example is abbreviated. For complete
instructions on booting
Perform the following tasks to boot a
1. Power up the system. The system will stop at the SRM console prompt, P00>>>.
2. Set boot environment variables, as described in Section 3.5.
3. Install the boot medium. For a network boot, see Section 3.6.2.
4. Enter the
device.
5. Enter the
associated environment variables). In Example 3-8, boot flags have already been set.
Example 3-8 Booting
P00>>> sho dev
dka0.0.0.1.1 DKA0 RZ2ED-LS 0306
dka100.1.0.1.1 DKA100 RZ2ED-LS 0306
dka200.2.0.1.1 DKA200 RZ2DD-LS 0306
dka300.3.0.1.1 DKA300 RZ2DD-LS 0306
dkc0.0.0.1.0 DKC0 RZ2DD-LS 0306
dkc100.1.0.1.0 DKC100 RZ2DD-LS 0306
dkc200.2.0.1.0 DKC200 RZ2DD-LS 0306
dkc300.3.0.1.0 DKC300 RZ2DD-LS 0306
dqa0.0 .0 .1 5.0 DQA0 TOSHIB A CD -R OM XM-6202 B 1110
dva0.0 .0 .1 000.0 DVA0
ewa0.0.0.4.1 EWA0 00-00-F8-10-67-97
pka0.7.0.1.1 PKA0 SCSI Bus ID 7
can be booted from a CD-ROM on a local drive (a CD-ROM drive connected to
Tru64 UNIX
RIS serve r.
from a Local SCSI Disk
Tru64 UNIX
show device
command and command line parameters (if you have not set the
boot
command to determine the unit number of the drive for your
, see the
Tru64 UNIX
Tru64 UNIX Installation Guide
Tru64 UNIX
system:
from a Local SCSI Disk
.
P00>>> boot
(boot dk a0 .0 .0.1.1 -fl ag s a)
block 0 of dka0.0.0.1.1 is a valid boot block
reading 13 blocks from dka0.0.0.1.1
bootst ra p co de read in
base = 200000, image_start = 0, image_bytes = 1a00
initializing HWRPB at 2000
initia li zi ng page tabl e at 1fff0000
initializing machine state
settin g af fi nity to the pr im ary CPU
jumping to bootstrap code
Tru64 UN IX boo t - Thu Jan 14 15: 03 :19 EST 1999
Loadin g vm un ix ...
Loading at 0xfffffc0000230000
Curren t PA L Re vision <0x 40 00500010 13 0>
Switching to OSF PALcode Succeeded
New PAL Re vi si on <0x4000 50 002012d>
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Operation
Sizes:
text = 4836176
data = 1045600
bss = 1603 52 0
Starting at 0xfffffc00005671e0
Loadin g vm un ix symbol ta bl e ... [13335 28 bytes]
syscon fi gt ab: attrib ut e Per-proc -a ddress-s pace not in su bs ystem proc
Alpha bo ot : av ailable me mo ry from 0x13 4c 000 to 0x1ff ee000
Tru64 UN IX V4. 0F-4 (Rev. 118 0); Tue Feb 2 13 :0 0:04 EST 199 9
physic al mem ory = 512.00 meg abytes.
available memory = 492.64 megabytes.
using 19 58 buf fers conta in ing 15.29 me ga bytes of mem ory
Master cpu at slot 0.
Firmware revision: 5.4-5160
PALcode: Tru64 UNIX version 1.45-5
Compaq AlphaServer ES40
.
.
.
Tru64 UNIX Version V4.0F
Login:
3.6.2 Booting
Tru64 UNIX
Over the Network
______________________________ Note ___________________________
To boot your
registered on a Remote Installation Services (RIS) server. See the
document entitled
Tru64 UNIX
system over the network, make sure the syste m i s
Sharing Software on a Local Area Network
Tru64 UNIX
for registration
information.
______________________________________________________________
Systems running
Tru64 UNIX
support network adapters, designated ew*0 or ei*0. The asterisk
stands for the adapter ID (a, b, c, and so on).
1. Power up the system. The system stops at the SRM P00>>> console prompt.
2. Set boot environment variables, if desired. See Section 3.5.
3. Enter the
show device
command to determine the unit number of the drive for your
device.
4. Enter the following commands. Example 3-9 assumes you are booting from ewa0. If you
are boot ing f rom an other dri ve, enter that device ins tead.
P00>>> set ewa0_protocols bootp
P00>>> set ewa0_inet_init bootp
The first command enables the bootp network protocol for booting over the Ethernet
controller. The second command sets the internal Internet database to initialize from the
network server through the bootp protocol.
5. Enter the
boot
associated envir o nment variables). In Example 3-9, the
boot automatically from ewa0 and specifies a full memory dump in case of a system
shutdown.
For complete instructions on booting
Installation Guide
3–22
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
command and command line parameters (if you have not set the
command sets the system to
boot
Tru64 UNIX
over the network, see the
Tru64 UNIX
Page 69
Operation
Example 3-9 Booting
P00>>> show device
dka0.0.0.1.1 DKA0 RZ2DD-LS 0306
dka100.1.0.1.1 DKA100 RZ2DD-LS 0306
dka200.2.0.1.1 DKA200 RZ1CB-CS 0844
dkb0.0.0.3.1 DKB0 RZ25 0900
dqa0.0.0.15.0 DQA0 TOSHIBA CD-ROM XM-6302B 1012
dva0.0 .0 .1 000.0 DVA0
ewa0.0.0.4.1 EWA0 00-00-F8-09-90-FF
ewb0.0 .0 .2 002.1 EWB0 00-06- 2 B-0 0-25-5B
pka0.7 .0 .1 .1 PKA0 SCSI Bus ID 7
pkb0.7 .0 .3 .1 PKB0 SCSI Bus ID 7
P00>>> set ewa0_protocols bootp
P00>>> set ewa0_inet_init bootp
P00>>> boot ewa0 Da
.
.
.
Tru64 UNIX
Over the Network
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Operation
3.7 Starting a
Tru64 UNIX
see after you boot the CD depends on whether your system console is a VGA monitor or a
serial terminal.
Installation Procedure
Install
1. Boot the operating system from the CD-ROM drive connected to the system.
2. Follow the installation instructions that are displayed after the installation process is
See the
Example 3-10 Text-Based Installation Displ ay
P00>>> boot dqa0
(boot dq a0 .0 .0.15.0 -f la gs a
block 0 of dqa 0. 0.0.15.0 is a va lid boot blo ck
reading 16 blocks from dqa0.0.0.15.0
bootst ra p co de read in
base = 200000, image_start = 0, image_bytes = 2000
initializing HWRPB at 2000
initia li zi ng page tabl e at 1fff0000
initializing machine state
settin g af fi nity to the pr im ary CPU
jumping to bootstrap code
Tru64 UNIX
Installation
is installed from the CD-ROM drive connected to the system. The display that you
Tru64 UNIX
as follows:
loaded.
If your system console is a VGA monitor, the X Server is started and an
–
Installation Setup window is displayed. Click on the fields in the Installation
Setup window to enter your responses to the installation procedure.
If your system console is a serial terminal, a text-based installation procedure
–
is displayed, as shown in Example 3-10. Enter the choices appropriate for your
system.
Tru64 UNIX Installation Guide
for complete installation instruc tions.
Tru64 UN IX boo t - Thu Jan 14 15: 03 :19 EST 1999
Loadin g vm un ix ...
.
.
Initia li zi ng system fo r Tr u64 UNIX ins ta llation. Please
wait...
*** Performing CDROM Installation
Loading installation process and scanning system hardware.
Welcome to the Tru64 UNIX Installation Procedure
This procedure installs Tru64 UNIX onto your system. You will be asked
a series of sy st em configu ra tion quest io ns. Until yo u answer all
questi on s, your system is no t changed in any way.
During the question and answer session, you can go back to any previous
question and change your answer by entering: history
You can get more information about a question by entering: help
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Operation
There ar e tw o ty pes of insta ll ations:
o The Default Installation installs a mandatory set of
software subsets on a predetermined file system layout.
o The Custo m In st allation ins talls a mand at ory set of
software subsets plus optional software subsets that you
select. You ca n cu st omize the fi le system layo ut .
The UNIX She ll option puts you r system in si ng le-user mo de with
superuser privileges. This option is provided for experienced Tru64
UNIX system administrators who want to perform file system or disk
mainte na nc e tasks befo re the install at ion.
The Installation Guide contains more information about installing Tru64
UNIX.
1) Default Installation
2) Custom Installation
3) UNIX Shell
Enter yo ur cho ice:
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Operation
3.8 Booting
3.8.1 Booting
OpenVMS
OpenVMS
the system) or from a CD-ROM drive on the InfoServer.
OpenVMS
Example 3-11 shows a boot from a CD-ROM on a local drive. The example is abbreviated. For
complete instructions on booting
Perform the following tasks before booting an
1. Power u p th e system. Th e system st o p s at th e S R M c o n s ol e p rompt P00> >>.
2. Set boot environment variables, as described in Section 3.5.
3. Install the boot medium. For a network boot, see Section 3.8.2.
4. Enter the
5. Enter the
Example 3-11 Booting
P00>>> show device
dka0.0.0.1.1 DKA0 RZ2CA-LA N1H0
dka100.1.0.1.1 DKA100 RZ2CA-LA N1H0
dqa0.0.0.15.0 DQA0 TOSHIBA CD-ROM XM-6302B 1012
dva0.0 .0 .1 000.0 DVA0
ewa0.0.0.6.1 EWA0 00-00-F8-10-D6-03
pka0.7 .0 .1 .1 PKA0 SCSI Bus ID 7
P00>>>
.
.
.
P00>>> boot -flags 0,0 dka0
(boot dk a0 .0 .0.1.1 -fl ag s 0,0)
block 0 of dka0.0.0.1.1 is a valid boot block
readin g 89 8 bl ocks from dk a0 .0.0.1.1
bootst ra p co de read in
base = 200000, image_start = 0, image_bytes = 70400
initializing HWRPB at 2000
initia li zi ng page tabl e at 3ffee000
initializing machine state
settin g af fi nity to the pr im ary CPU
jumping to bootstrap code
can be booted from a CD-ROM on a local drive (the CD-ROM drive connected to
from the Local CD-ROM Drive
show device
OpenVMS
command to determine the unit number of the drive for your
, see the
device.
command and command line parameters (if you have not set the associated
boot
environment variables). In Example 3-11, the
causes the system to boot from [SYS0.EXE] on device DKA0.
OpenVMS
from the Local CD-ROM Drive
OpenVMS
OpenVMS
boot
instal lation document.
system:
command with the
–flags
option
OpenVMS (TM) Alpha Operating System, Version V7.1-2
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Operation
3.8.2 Booting
OpenVMS
You can boot
from the InfoServer
OpenVMS
from a LAN device on the InfoServer. The devices are designated
EW*0 or EI*0. The asterisk stands for the adapter ID (a, b, c, and so on).
1. Power up the system. The system stops at the P00>>> console prompt.
2. Insert the operating system CD-ROM into the CD-ROM drive connected to the InfoServer.
3. Enter the
show device
command to determine the unit number of the drive for your
device.
4. Enter the
comman d an d any command line paramet ers . In Example 3-12 the device
boot
is EWA0. APB_0712 is the file name of the APB program used for the initial system load
(ISL) boot program.
5. The InfoServer ISL program displays a menu .
6. Respond to the menu prompts , using the selections shown in this example.
For complete instructions on booting
OpenVMS
from the InfoServer, see the
OpenVMS
installation document.
Example 3-12 Booting
P00>>> show device
dka0.0.0.1.1 DKA0 RZ2CA-LA N1H0
dka100.1.0.1.1 DKA100 RZ2CA-LA N1H0
dqa0.0 .0 .1 5.0 DQA0 TOSHIB A CD -R OM XM-6302 B 101 2
dva0.0 .0 .1 000.0 DVA0
ewa0.0.0.6.1 EWA0 00-00-F8-10-D6-03
pka0.7.0.1.1 PKA0 SCSI Bus ID 7
P00>>>
.
.
.
P00>>> boot -flags 0,0 -file apb_0712 ewa0
(boot ewa0.0.0.6.1 -file APB_0712 -flags 0,0)
Trying MOP boot.
.............
Networ k lo ad complete.
Host name: CALSUN
Host address: aa-00-04-00-a4-4e
bootst ra p co de read in
base = 200000, image_start = 0, image_bytes = 70400
initializing HWRPB at 2000
initia li zi ng page tabl e at 3ffee000
initializing machine state
settin g af fi nity to the pr im ary CPU
jumping to bootstrap code
Networ k In it ial System Loa d Function
Versio n 1. 2
OpenVMS
from the InfoServer
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Operation
FUNCTION FUNCTION
ID
1 - Display Men
2 – Help
3 - Choos e Se rv ic e
4 - Selec t Op ti on s
5 – Stop
Enter a fu nc ti on ID value:
Enter a fu nc ti on ID Value: 3
OPTION OPTION
ID
1 - Find Se rv ic es
2 - Enter known Service Name
Enter an Option ID value: 2
Enter a Kn ow n Se rvice Name : AL PHA_V71- 2_ SSB
OpenVMS (TM) Alpha Operating System, Version V7.1-2
3.9 Starting an
After you boot the operating system CD-ROM, an installation menu is displayed on the screen.
Choose item 1 (Install or upgrade
document for information on creating the system disk.
1. Boot the
2. Choose option 1 (Install or upgrade
OpenVMS
Example 3-13
OpenVMS (TM) Alpha Operating System, Version V7.1-2
Copyright © 1999 Digital Equipment Corporation. All rights reserved.
Instal li ng required kn ow n files...
Config ur in g devices. ..
****************************************************************
You can install or upgrade the OpenVMS Alpha operating system
or you can install or upgrade layered products that are included
on the OpenVMS Alpha operating system CD-ROM.
You can al so exe cute DCL com ma nds and proc ed ures to perf orm
"standalone" tasks, such as backing up the system disk.
Please choose one of the following:
OpenVMS
OpenVMS
installation document,
OpenVMS
Installation
OpenVMS
Alph a). Then refer t o the
operating system CD-ROM as described in the previous sections.
OpenVMS
Alpha). To create the system disk, see the
Installing the OpenVM S A lph a O perating System
Installation Menu
OpenVMS
instal lation
.
1) Install or upgrade OpenVMS Alpha Version V7.1-2
2) Display products that this procedure can install
3) Install or upgrade layered products
4) Show installed products
5) Reconfigur e in st alled prod uc ts
6) Remove installed products
7) Execute DCL co mm an ds and proce du res
8) Shut down this system
Enter CH OI CE or ? for help: (1 /2 /3/4/5/6 /7 /8/?) 1
3–28
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3.10 Updating Firmware
The following sections describe how to update to a later version of system firmware. In
general, system firmware must be updated whenever the operating system is updated. You
might also need to update firmware:
•
If you add I/O device controllers and adapters
•
If enhancements are made to th e f irmware
•
If the serial ROM or RMC firmware should ever become corrupted
Operation
The SRM fi rmwa re for
system motherboard. You can update the system firmware from the following sources:
•
Manually
•
CD-ROM
•
System disk (
•
Network protocol (bootp for
•
Floppy disk
Tru64 UNIX
OpenVMS
)
3.10.1 Sources of Firmware Updates
The Alpha Systems Firmware Update Kit comes on a CD-ROM, which is updated quarterly.
You can also obtain Alpha firmware updates from the Internet.
Quarterly Update Service
The Alpha Systems Firmware Update Kit CD-ROM is available by subscription from Compaq.
Alpha Firmware Internet Access
•
You can also obtain Alpha firmware updates from the Internet:
http://www.compaq.com/alphaserver/
Click on t he name of th e s yste m . On th e page f or the syst e m, cl ick on F i rmwa re Updates.
•
If you do not have a Web browser, you can access files using anonymous ftp:
OpenVMS
and
Tru64 UNIX
reside in the flash ROM located on the
or MOP for
OpenVMS
)
ftp://ftp.digital.com/pub/DEC/
Click down the following directories: Alpha/firmware/readme.html
The README file explains how to downl oad fi rmwa re updat e s.
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Operation
3.10.2 Firmware Update Utility
The system firmware is updated from a Loadable Firmware Update Utility. When you boot the
media containing the update image, the Loadable Firmware Update Utility banner is displayed.
Before updating the firmware, enter the
firmware. Enter the
command to update the SRM firmware automatically.
update
command to list the current revision of the
list
Example 3-14 Update Utili t y Display
***** Loadable Firmware Update Utility *****
-------------------------------------------------------------
Function Description
-------------------------------------------------------------
Display Displays the system's configuration table.
Exit Done exit LFU (reset).
List Lists the device, revision, firmware name, and
update revision.
Readme Lists important release information.
Update Replace s cu rr ent firmwa re with loadab le data
image.
Verify Compares loadable and hardware images.
? or Help Scrolls this function table.
-----------------------------------------------------------—
UPD> list
Device Current Revision Filena me Upda te Revisio n
Abios 5.68 abios_fw 5.69
SRM 5.4 srm_fw 5.5
UPD> update
Confir m up da te on:
Abios
srm
[Y/(N)]y
WARNIN G: upd ates may tak e se veral minu te s to complet e for each dev ic e.
DO NOT ABORT!
Abios Updat in g to V5.6-9... Veri fying V5.6 -9 ... PASSED.
srm Updating to V5. 4- 7... Verify in g V5.4-7.. . PAS SED.
UPD> exit
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3.10.3 Manual Updates
If RMC firmware or serial ROM (SROM) ever become corrupted, you can perform a manual
update as follows:
1. Boot the update medium.
Operation
2. At the UPD> prompt, enter the
UPD> exit
Do you wan t to do a ma nual updat e [y /(n)] y
AlphaServer ES40 Console V5.4-5528, built on April 6, 1999 at
05:02:30
3. To update RMC firmware, enter
update srom
UPD> update srom
. For example:
The remainder of the display is similar to that shown in Example 3-14.
3.10.4 Updating from the CD-ROM
You can update the system firmware from CD-ROM.
1. At the SRM console prompt, enter the
of the CD-ROM drive.
2. Load the Alpha Systems Firmware Update CD into the drive.
3. Boot the system from the CD, using the drive name determined in step 1 (in this case,
dqa0).
P00>>> boot dqa0
4. Enter the
command at the UPD> prompt:
update
command and answer y at the prompt:
exit
update rmc
. To update serial ROM (SROM), enter
show device
command to determine the drive name
5. When the update is complete, exit from the Firmware Update Utility.
UPD> exit
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Operation
3.10.5 Updating from an
You can update
1. Download the firmware update image from the Firmware Updates Web site.
2. Rename the downloaded file to fwupdate.exe.
3. Enter the following commands on the
$ set file /a tt r=(rfm:f ix ,lrl:512 ,m rs:512,r at:none) fwu pdate.ex e
$ copy/c on ti guous fwup da te.exe "sy st em_disk" :[sys0.s ys exe]
______________________________ Note ___________________________
Insert the name of your system disk in place of "system_disk," for example,
dka100:.
______________________________________________________________
4. Shut down the operating system to get to the SRM console prompt.
5. Boot the update utility from the SRM console as follows:
P00>>> boot dka100 -flags 0,a0
______________________________ Note ___________________________
Replace dka100 with the name of the system disk, if different.
______________________________________________________________
OpenVMS
OpenVMS
from a system disk.
System Disk
OpenVMS
Alpha system:
6. After some messages are displayed, you will be prompted for the bootfile. Enter the
7. Enter the
3.10.6
3.10.6.1 Updating
OpenVMS
You can update
protocol.
1. Download the firmware update image from the Firmware Updates Web site.
2. Copy the downloaded file to an
3. To ensure that the downloaded file is in a proper VMS fixed record format, enter the
directory and file name as follows :
Bootfi le : [s ys0.syse xe ]fwupdat e. exe
command at the UPD> prompt
update
Tru64 UNIX
and
OpenVMS
OpenVMS
AlphaServer
documentation or the system's Firmware Release Notes document.
following command before using the file for MOP booting:
$ set file /a tt r=(rfm:f ix ,lrl:512 ,m rs:512,r at:none) "fw update.s ys "
______________________________ Note ___________________________
Replace "fwupdate.sys" with the name of the firmware image you downloaded.
______________________________________________________________
Using the MOP Protocol
system. For details on configuring the MOP server, refer to
Network Boots
using the MOP network protocol and
OpenVMS
.
Tru64 UNIX
based network server for MOP booting on the
with the BOOTP
OpenVMS
Boot the update file. For example:
4.
3–32
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P00>>> boo t -f ile fwupda te ewa0
Operation
5. Enter the
3.10.6.2 Updating
Tru64 UNIX
command at the UPD> prompt
update
Using the BOOTP Protocol
1. Download the firmware update image from the Firmware Updates Web site.
2. Copy the downloaded file to a
AlphaServer
the
UNIX
documentation or the system's Firmware Release Notes document.
3. Enter the
system. For details on configuring the BOOTP server, refer to
command at the UPD> prompt
update
3.10.7 Updating from a Floppy Disk
The RMC firmware can be updated from a floppy disk.
1. Boot the update utility from the SRM console as follows:
P00>>> boot dva0
2. At the UPD> prompt, enter the
UPD> exit
Do you wan t to do a ma nual updat e [y /(n)] y
3. To update RMC firmware, enter
UPD> update rmc
4. Enter the
5. Type
command to list the current revision of firmware.
list
to initialize the system.
exit
.
Tru64 UNIX
based network server for BOOTP booting on
.
command and answer y at the prompt:
exit
update rmc
. For example:
Tru64
_____________________________ Note____________________________
When updating firmware, you
must
always perform a manual update (see Section
3.10.3 for instructions). Make sure that you only update the RMC firmware with
the specific RMC firmware file (either floppy or mop file versions).
______________________________________________________________
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This is some white text.
Page 81
4.1 Introduction
You can manage the system through the remote management console (RMC). The RMC is
implemented through an independent microprocessor that resides on the system motherboard.
The RMC also provides configuration and error log functionality.
The major topics covered in this chapter include:
•
RMC Overview
•
Ope rating Modes
•
Terminal Setup
•
Enterin g the RMC
•
SRM Envi ronm ent Va riables for COM 1
•
RMC Command-Line Interface
•
Resetting the RMC to Factory Defaults
•
Troubleshooting Tips
4
Remote System Management
4.2 RMC Overview
The remote management console provides a mechanism for monitoring the system (voltages,
temperatures, an d fan s ) and man ipulating it on a low level (reset, power on/off, halt).
The RMC performs monitoring and control functions to ensure the successful operation of the
system.
•
Monitors thermal sensors on the CPUs, the PCI backplane, and the power supplies
•
Monitors voltages, power supplies, and fans
•
Handles hot swap of power supplies and fans
•
Controls the operator control panel (OCP) display and writes status messages on the
display
•
Detects alert conditions such as exces sive temp erature , fan failur e, and powe r sup ply
failure. On detection, RMC displays messages on the OCP, pages an operator, and sends
an interrupt to SRM , which then p as ses the interrupt to the operating system or an
application.
•
Shuts down the system if any fatal conditions exist. For example:
The temperature reaches the failure limit.
–
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Remo te Syst em Management
The PCI fan (Fan 5) fails.
–
When more than one CPU and/or power supply fans fail.
–
•
Retrieves and passes information about a system shutdown to SRM at the next power-up.
SRM displays a message regarding the last shutdown.
•
Provi des a comma nd - line int erface (CL I ) fo r the user to co nt rol the sys tem. From the CLI
you can power the system on and off, halt or reset the system, and monitor the system
environment.
•
Passes error log information to shared RAM so that this information can be accessed by the
system.
The RMC logic is implemented using an 8-bit microprocessor, PIC17C44, as the primary
control device. The firmware code resides on the microprocessor and in flash memory. If the
RMC firmware should ever become corrupted or obsolete, you can update it manually using a
Loadable Firmware Update Utility. See Section 3.10.3 for details. The microprocessor can also
communicate with the system power control logic to turn on or turn off power to the rest of the
system.
The RMC is powered by an auxiliary 5V power supply. You can gain access to the RMC as
long as AC power is available to the system (through the wall outlet). Thus, if the system fails,
you can still access the RMC and gather information about the failure.
Configuration, Error Log, and Asset Information
The RMC provides additional functionality to read and write configuration and error log
information to FRU error log devices. These operations are carried out via shared RAM (also
called dual-port RAM or DPR).
At power-on, the RMC reads the EEPROMs in the system and dumps the contents into the
DPR. These EEPROMs contain configuration information, asset inventory and revision
information, and error logs. During power-up the SROM sends status and error information for
each CPU to the DPR. The system also writes error log information to the DPR when an error
occurs. Service providers can access the contents of the DPR to diagnose system problems.
4.3 Operating Modes
The RMC ca n be configure d t o manage di ffer ent data flow pa ths defin ed by the
environment variable. In through mode (the default), all data and control signals flow from the
system COM1 port through the RMC to the active external port. You can also set bypass modes
so that the signals partially or completely bypass the RMC. The
variable can be set from either SRM or the RMC (see Section 4.7.1).
4.3.1 Through Mo de
Through mode is the default operating mode. The RMC routes every character of data between
the internal system COM1 port and the active external port, either the local COM1 serial port
(MMJ) or the 9-pin modem port. If a modem is connected, the data goes to the modem. The
RMC filters the data for a specific escape sequence. If it detects the escape sequence, it enters
the RMC CLI.
com1_mode
com1_mode
environment
Figure 4-1 illustrates the data flow in through mode. The internal system COM1 port is
connecte d to one por t of the DUART chip , and the oth e r po rt is con nect ed to a 9-pin external
modem port, pro vid ing full modem controls. T he DUART is con tro ll ed by the RMC
microproce sso r, which moves cha ra cters between the two UART ports. The local MMJ port is
always connected to the internal UART of the microprocessor. The escape sequence signals the
RMC to enter the CLI. Data issued from the CLI is transmitted between the RMC
microprocessor and the active port that enters the RMC.
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_____________________________ Note____________________________
The internal system COM1 port should not be confused with the external COM1
serial port on the back of the system. The internal COM1 port is used by the system
software to send data either to the COM1 port on the system or to the RMC modem
port, if a modem is connected.
______________________________________________________________
You can set a local mode in which only the local channel can communicate with the system
COM1 por t. In local mode the modem is prev ented fro m s en ding char acters to the system
COM1 port, but you can still enter the RMC from the modem.
Figure 4-1 Data Flow in Through Mode
System
SRM/AlphaBIOS
Consoles
Operating System
Modem
COM1
RMC Modem
Port (Remote)
Modem
DUART
COM1 Port
UART
Modem Port
UART
RMC PIC
Processor
UART
RMC COM1
Port (Local)
4.3.2 Bypass Modes
For modem connection, you can set the operating mode so that the data and control signals
partially or completely bypass the RMC. The bypass modes are snoop, soft bypass, and firm
bypass.
Figure 4-2 shows the data flow in the bypass modes. Note that the internal system COM1 port
is connected directly to the modem port.
_____________________________ Note____________________________
You can connect a serial terminal to the modem port in any of the bypass modes.
______________________________________________________________
The local terminal is still connected to the RMC and can still enter the RMC to switch the
COM1 mode if necessary.
RMC>
Remote Serial Terminal
or Terminal Emulator
RMC>
Local Serial Terminal
(MMJ Port)
LJ-06636
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Figure 4-2 Data Flow in Bypass Mod e
System
SRM/AlphaBIOS
Consoles
Operating System
RMC Modem
Port (Remote)
Modem
COM1
Bypass
DUART
COM1 Port
UART
Modem Port
UART
Modem
RMC> RMC>
RMC PIC
Processor
UART
RMC COM1
Port (Local)
Remote Serial Terminal
or Terminal Emulator
Local Serial Terminal
(MMJ Port)
LJ-06636A
Snoop Mode
In snoop mode data partially bypasses the RMC. The data and control signals are routed
directly between the system COM1 port and the external modem port, but the RMC taps into
the data lines and listens passively for the RMC escape sequence. If it detects the escape
sequence, it en ters the RM C C LI .
The escape sequence is also passed to the system on the bypassed data lines. If you decide to
change the default escape sequence, be sure to choose a unique sequence so that the system
software does not interpret characters intended for the RMC.
In snoop mode the RMC is responsible for configuring the modem for dial-in as well as dialout alerts and for monitoring the modem connectivity. Because data passes directly between the
two UART ports, snoop mode is useful when you want to monitor the system but also ensure
optimum COM1 perf ormance.
Soft Bypass Mode
In soft bypass mode all data and control signals are routed directly between the system COM1
port and the external modem port, and the RMC does not listen to the traffic on the COM1 data
lines. The RMC is responsible for configuring the modem and monitoring the modem
connectivity. If the RMC detects loss of carrier or the system loses power, it switches
automatically into snoop mode. If you have set up the dial-out alert feature, the RMC pages the
operator if an alert is detected and the modem line is not in use.
Soft bypass mode is useful if management applications need the COM1 channel to perform a
binary download, because it ensures that RMC does not accidentally interpret some binary data
as the escape sequence. After downloading binary files, you can set the
environment variable from the SRM console to switch back to snoop mode or other modes for
accessing the RMC, or you can hang up the current modem session and reconnect it.
Firm Bypass Mode
In firm bypass mode all data and control signals are routed directly between the system COM1
port and the external modem port. The RMC does not configure or monitor the modem. Firm
bypass mode is useful if you want the system, not the RMC, to fully control the modem port
and you want to disable RMC remote management features such as remote dial-in and dial-out
alert. You can switch to other modes by resetting the
the SRM console, but you must then set up the RMC again from the local terminal.
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com1_mode
com1_mode
environment variable from
Page 85
4.4 Terminal Setup
The RMC can be accessed through a modem hookup or from the serial terminal connected to
the system.
•
The RMC connections are shown in
Figure 4-3.
•
For remote monitoring, connect a modem to the remote console modem port
•
For local monitoring connect a serial terminal to the local COM1 serial port/terminal port
(MMJ)
Figure 4-3 Setup for RMC
Remo te Syst em Management
.
.
.
VT
4.5 Entering th e RMC
An escape sequence is used to invoke the remote management console. The remote
management console can be accessed through a modem, from a local serial console terminal,
from a local VGA monitor, or from the system. The “system” includes the operating system,
the SRM con s ole, or an ap plicatio n.
•
You can enter the RMC from the local terminal regardless of the current operating mode
•
You can enter the RMC from the modem if the RMC is in through mode, snoop mode, or
local mode. In snoop mode, the escape sequence is passed to the system and displayed.
_____________________________ Note____________________________
Only on e R M C se s s ion can be ac tive at a time .
______________________________________________________________
1
2
EA-00078
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4.5.1 Entering RMC from a Local Serial Console Terminal
Invoke the RMC from a serial terminal by typing the following default escape sequence:
P00>>> ^[^[ rmc
This sequence is equivalent to typing Ctrl/left bracket, Ctrl/left bracket, rmc. On some
keyboards, the Esc key functions like the Ctrl/left bracket combination.
To exit, enter the
command. This action returns you to whatever you were doing before
quit
you entered RMC. In the following example, the
COM1 port.
RMC> quit
Returning to COM port
4.5.2 Entering RMC from a Local VGA Monitor
To enter RMC from a local VGA monitor, the
graphics
P00>>> rmc
You are ab ou t to connect to th e Re mote Manag em ent Consol e. Use the RMC
reset command or press the front panel reset button to disconnect and
to reloa d th e SR M console.
Do you rea ll y wa nt to contin ue ? [y/(n)] y
Please enter the escape sequence to connect to the Remote Management
Console.
After entering the escape sequence, the system enters the CLI and the RMC> prompt is
displayed.
To exit RMC mode, use the
RMC> reset
Returning to COM port
. Invoke the SRM console and enter the
command, which reinitializes RMC and SRM firmware.
reset
command returns the user to the system
quit
console
environment variable must be set to
command.
rmc
4.6 SRM Environment Variables for COM1
Several SRM environment variables allow you to set up the COM1 serial port (MMJ) for use
with the RMC.
You may need to set the following environment variables from the SRM console, depending on
how you decide to set up the RMC.
com1_baud
com1_flow
com1_mode
com1_modem
See the Compaq
environment variables.
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
Sets the baud rate of the COM1 serial port and the modem port. The
default is 9600.
Specifies the flow co n trol on the serial port . Th e default is sof tware.
Specifies the COM1 data flow paths so that data either flows through
the RMC or bypasses it. This environment variable can be set from
either the SRM or the RMC.
Specifies to the operating system whether or not a modem is present.
AlphaServer ES40 User Interface Guide
for information on setting SRM
Page 87
4.7 RMC Command-Line Interface
The remote management console supports setup commands and commands for managing the
system.
The RMC commands are listed below.
clear {alert, port}
deposit
disable {alert, remote}
dump
enable {alert, remote}
env
halt {in, out}
hangup
help or ?
power {on, off}
quit
reset
send alert
set {alert, com1_mode, dial, escape , init , logout , passwo rd, user}
status
Remo te Syst em Management
_____________________________ Note____________________________
The
deposit
and
commands are reserved for service providers.
dump
______________________________________________________________
For an RMC commands reference, see the Compaq
AlphaServer ES40 User Interface Guide
Command Conventio ns
Observe the following conventions for ent ering RM C co mmands :
•
Enter enough characters to distinguish the command.
_____________________________ Note____________________________
The
reset
and
commands are exceptions. You must enter the entire string for
quit
thes e co mmands to w o rk .
______________________________________________________________
•
For commands consisting of two words, enter the entire first word and at least one letter of
the se co n d word. Fo r example, y o u can enter di s able a for disable alert.
•
For commands that have parameters, you are prompted for the parameter.
•
Use the Backspace key to erase input.
•
If you enter a nonexistent command or a command that does not follow conventions, the
following message is displayed:
.
*** ERRO R - un kn own comman d ** *
•
If you enter a string that exceeds 14 characters, the following message is displayed:
*** ERRO R - ov er flow ***
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4.7.1 Defining the COM1 Data Flow
Use the
set com1_mod e
command from SRM or RMC to define the COM1 data flow paths.
You can set
through
snoop
soft_bypass
firm_bypass
local
com1_mode
to one of the following values:
All data passes through RMC and is filtered for the escape sequence. This
is the default.
Data partially bypasses RMC, but RMC taps into the data lines and listens
passively for the escape sequence.
Data bypasses RMC, but RMC switches automatically into snoop mode if
loss of carrier occurs.
Data bypasses RMC. RMC remote management features are disabled.
Changes the focus of th e COM1 traffi c to the lo cal MMJ port if RMC is
currently in one of the bypass modes or is in th roug h mo de w ith an active
remote session.
Example
RMC> set com1_mode
Com1_m od e (T HROUGH, SN OO P, SOFT_BY PA SS, FIRM_B YPASS, LOC AL ): local
For more details, see the Compaq
4.7.2 Displaying the System Status
The RMC
fields.
RMC>status
PLATFORM STATUS
On-Chip Firmware Revision: V1.0
Flash Firmware Revision: V1.2
Server Power: ON
System Halt: Deasserted
RMC Powe r Co nt rol: ON
Escape Sequence: ^[^[RMC
Remote Access: Enabled
Modem Pa ss wo rd: set
Alert En ab le : Disabled
Alert Pe nd in g: YES
Init String: AT&F0E0V0X0S0=2
Dial String: ATXDT9, 15085553333
Alert St ri ng : ,,,,,,50 85 553332#;
Com1_mode: THROUGH
Last Alert:
Logout Timer: 20 minutes
User String:
command displays the current RMC settings. Table 4-1 explains the status
status
AlphaServer ES40 User Interface Guide
.
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Table 4-1 Status Command Fields
Field Meaning
On-Ch ip F irmwar e
Revision:
Flash Firmware Revision: Revision of RMC firmware in flash ROM.
Server Power: On =System is on.
System Halt: Asserted = System has been halted.
RMC Power Control: On= System has powered on from RMC.
Escape Sequence: Current escape sequence for access to RMC console.
Remote Access: Enable = Modem for remote access is enabled.
RMC Password: Se t = Password set for modem access.
Ale rt E nabl e: Enabl ed = Dial -out en able d for sending al erts.
Alert Pending: Yes = Alert has been triggered.
Init Str in g : In itialization string th at wa s se t fo r mo d em.
Dia l String: Pag er stri ng to be dialed w hen an al ert occ urs.
Ale rt S t ring : Ide ntifies the s ystem that tri ggered the al ert to t he paging ser vice. Usually
Com1_mode: Identifies the current COM1 mode..
Las t Alert: Type of alert (for exampl e, fan probl em ).
Logout Timer:
User String: Notes supplied by user.
Revision of RMC firmware on the microcontroller.
Off = System is of f..
Deassert ed = Halt has been release d.
Off = System has powered off from RMC..
Disable = Modem for remote access is disabled.
Not set = No password set for modem access.
Dis abled = Di al-o ut disabled f or sending al erts. .
No = No alert has been triggered..
the phone number of the monitored system.
The amount of time before the RMC terminates an inactive modem
connection. The default is 20 minutes.
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4.7.3 Displaying the System Environment
Use the RMC
CPUs, fans, and power supplies.
RMC>env
System Hardware Monitor
Temperature (warnings at 45.0°C, power-off at 50.0°C)
CPU0: 26.0°C CPU1: 26.0°C CPU2: 27.0°C CPU3: 26.0°C
Fans RPM
Fan1: 2295 Fan2: 2295 Fan3: 2205
Fan4: 2235 Fan5: 2500
Power Supplies(OK, FAIL, OFF, ‘----‘ means not present)
PS0 : OK PS1 : ---- PS2 : --- CPU0: OK CPU1: OK CPU2: OK CPU3: OK
CPU CORE voltage
CPU0: +2.192V CPU1: +2.192V CPU2: +2.192V CPU3: +2.192V
CPU IO voltage
CPU0: +1.488V CPU1: +1.488V CPU2: +1.488V CPU3: +1.488V
Bulk voltage
+3.3V Bulk: +3.328V +5V Bulk: +5.076V +12V Bulk: +12.096V
Vterm: +1.824V Cterm: +2.000V -12V Bulk: -12.480V
command to get a snapshot of the system environment, including the state of
env
CPU te m perat ure. In this ex ample four CP Us are pres ent.
Fan RPM. All fans operate as long as the system is powered on. Fans 1 through 4 are the
system fans an d Fan 5 is the PCI fan.
The normal power supply mode is either OK (system is powered on) or OFF (system is
powered off or the power supply cord is not plugged in). FAIL indicates a problem with a
supply.
CPU CORE voltage and CPU I/O voltage. In a healthy system, the readings for all CPUs
should be the same.
Bulk power supply voltage.
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4.7.4 Power On and Off, Reset, and Halt
The RMC power {on, off}, halt {in, out}, and reset commands perform the same functions as
the buttons on the operator control panel.
Power On and Power Off
Remo te Syst em Management
The RMC
power on
command powers the system on, and the
power off
command powers the
system off into standby mode. The Power button on the OCP, however, has precedence.
•
If the system has been powered off with the Power button, the RMC cannot power the
system on. If you enter the power on command, the message “Power button is OFF” is
displayed, indicating that the command will have no effect.
•
If the system has been powered on with the Power button, and the
power off
command is
used to turn the system off, you can toggle the Power button to power the system back on.
When you is s u e the
power on
command, the terminal exits RMC and re co nnects to the server’s
COM1 port.
RMC> power on
Returning to COM port
RMC> power off
Halt In and Halt Out
The
issue eith er the
comman d ha lts the system. The
halt in
or
halt in
halt out
halt out
command releases the halt. When you
command, the terminal exits RMC and reconnects to the
server’s COM1 port.
RMC> halt in
Returning to COM port
RMC> halt out
Returning to COM port
The
halt out
halt out
command cannot release the halt if the Halt button is latched in. If you enter the
command, the message “Halt button is IN” is dis played, ind icating that the co mmand
will have no effect. Toggling the Power button on the operator control panel overrides the
condition.
in
halt
Reset
The RMC
reset
server’s COM1 port.
RMC> reset
Returning to COM port
command restarts the system. The terminal exits RMC and reconnects to the
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4.7.5 Configuring Remote Dial-In
Before you can dial in through the RMC modem port or enable the system to call out in
response to system alerts, you must configure RMC for remote dial-in.
Connect your modem to the 9-pin modem port and turn it on. Enter the RMC from either the
local serial terminal or the local VGA monitor to set up the parameter s.
Example 4-1 Dial- In Con figu rat ion
RMC> set password
RMC Pass wo rd : ****
Verifi ca ti on: ****
RMC> set init
Init String: AT&F0E0V0X0S0=2
RMC> enable remote
RMC> status
.
.
Remote Access: Enabled
.
.
.
______________________________ Note ___________________________
The following modems require the initialization strings shown here. For other
modems, see your modem documentation.
______________________________________________________________
Modem Initialization String
Motorola 3400 Lifestyle 28.8 AT&F0E0V0X0S0=2
AT &T Dataport 14.4/FAX AT&F0E0V0X0S0=2
Hayes Smart modem Optima 2 88
V-34/V.FC + FAX
AT&FE0V0X0S0=2
Sets the pa ssword that is prompted for at the be ginni ng of a modem se s sion. The st ring c annot
exceed 14 characters and is not case sensitive. For security, the password is not echoed on the
screen. When prompted for verification, type the password again.
Sets the initialization string. The string is limited to 31 characters and can be modified
depending on the type of modem used. Bec ause the modem co mmands disallow mixed cases,
the RMC automa tically co nver ts all alpha betic characters entere d in th e in it st ring to
uppercase.
The RMC automatically configures the modem’s flow con tro l according to the setting of the
com1_flow
SRM
feature to monitor the modem connectivity.
Enables remote access to the RMC modem port by configuring the modem with the setting
stored in the initialization strin g.
Verifies the settings. Check that the Remote Access field is set to Enabled.
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environment variable. The RMC also enables the modem carrier detect
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Remo te Syst em Management
Dialing In
The following example shows the screen output when a modem connection is established.
ATDT915085553333
RINGING
RINGING
CONNEC T 96 00 /ARQ/V32 /L APM
RMC Pass wo rd : ******** *
Welcome to RMC V1.2
P00>>> ^[^[rmc
RMC>
At the RMC> prompt, enter commands to monitor and control the remote system.
When you have finished a modem session, enter the
session and disconnect from the server.
4.7.6 Configuring Dial-Out Alert
When the system is not being monitored through the modem, the RMC dial-out alert feature
can be used to remain informed of system status. With dial-out alert is enabled, and the RMC
detects alarm conditions within the managed system, it can call a preset pager number.
You must configure remote dial-in for the dial-out feature to be enabled. See Section 4.7.5.
To set up the dial-out alert feature, enter the RMC from the local serial terminal or local VGA
monitor.
Example 4-2 Dial- Ou t Alert Con figu rat ion
RMC> set dial
Dial String: ATXDT9,15085553333
RMC> set alert
Alert St ri ng : ,,,,,,50 85 553332#;
RMC> ena bl e al ert
RMC> clear alert
RMC> sen d al er t
Alert de te ct ed!
RMC> clear alert
RMC> status
.
.
Alert En ab le : Enabled
.
.
hangup
command to cleanly terminate the
A typical alert situation might be as follows:
•
The RMC detects an alarm condition, such as over temperature warning.
•
The RMC dials your pager and sends a message identifying the system.
•
You dia l the system from a remo te serial terminal .
•
You enter the RMC, check system status with the
requires, power down the managed sys tem.
•
When the problem is resolved, you power up and reboot the system.
command, and, if the situation
env
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The elements of the dial string and alert string are shown in Table 4-2. Paging services vary, so
you need to become familiar with the options provided by the paging service you will be using.
The RMC supports only numeric messages.
Sets the string to be used by the RMC to dial out when an alert condition occurs. The dial
string must includ e the appr opr ia te mod em com mands to dial the number .
Sets the alert s tring, ty p ically th e phone numbe r of the modem co nnecte d to the remote
system. The alert string is appended after the dial stri ng, and the combine d string is sent to
the modem when an ale rt condition is dete cted.
Enable s the RMC to pag e a remote system o p erator .
Clears any aler t th at may be pending. This ensures that the send alert command will
generate an alert condition.
Forces an alert condition. This command is used to test the setup of the dial-out alert
function. It should be issued from the local serial terminal or local VGA monitor. As long as
no one connects to the modem a n d there is no ale rt pend ing, the alert w ill be sent to the
pager immediately. If the pager does not receive the alert, re-check your setup.
Cle ars the c urrent alert so t hat the RMC can ca pture a new alert . The last alert is stored until
a new event overwrites it. The Alert Pending field of the status command becomes NO after
the alert is cleared.
Verifies the settings. Check that the Alert Enable field is set to Enabled.
______________________________ Note ___________________________
If you do not want dial-out paging enabled at this time, enter the
disable alert
command after you have tested the dial-out alert function. Alerts continue to be
logged, but no paging occurs.
______________________________________________________________
Table 4-2 Elements of the Dial and Alert Strings
Dial String Des c ri ption
The dial string is case sensitive. The RMC automatically converts all
alphabetic characters to uppercase.
ATXDT AT = Attention
X = Forces the modem to dial “blindly” (not seek the dial tone). Enter this
character if the dial-out line modifies its dial tone when used for services such
as voice mail.
D = Dial
T = Ton e ( for touch - tone )
, = Pa use for 2 seconds.
9, The nu mb er for an outside line (i n this exa mple, 9 ). Enter the numb er for an
outside line if your syste m requ ir es it.
15085553333 Phone number of the paging service.
Alert String Description
,,,,,,
5085553332#
; A semicolon (;) must be used to terminate the alert string.
Pause for 12 seconds for pagi ng service to answer . Each comma (,) provide s a
2-second delay .
A call-back number for the paging service. The alert string must be terminated
by the pound (#) character.
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4.7.7 Resetting the Escape Sequence
The RMC
set escape
any character string, not to exceed 14 characters. A typical sequence consists of two or more
control characters. It is recommended that control characters be used in preference to ASCII
characters. Use the
RMC.
The following example consists of two instances of the Esc key and the letters “FUN.” Th e “F”
is not displayed when you set the sequence because it is preceded by the escape character.
Enter the
RMC> set escape
Escape Sequence: un
RMC> status
.
.
.
Escape Sequence: ^[^[FUN
status
____________________________ Caution __________________________
command sets a new escape sequence. The new escape sequence can be
command to verify the new escape sequence before exiting the
status
command to see the new escape sequence.
Remo te Syst em Management
Be sure to record the new escape sequence. Restoring the default sequence requires
moving a jumper on the system motherboard.
______________________________________________________________
4.8 Resetting the RMC to Factory Defaults
If the RMC escape sequence is set to something other than the default, and you have forgotten
the sequence, RMC must be reset to its factory settings to restore the default escape sequence.
___________________________ WARNING _________________________
The jumpers should only be set by service personnel who have the appropriate
technical training and experience. Insta l le r s shoul d unde rsta nd t he hazar ds of
working within the system and take measures to minimize danger to
themselves or other personnel.
______________________________________________________________
___________________________ACHTUNG _________________________
Die Jumper sollten nur von techni sc hen Fachkräften mit der entsprechenden
technische n Schul ung und Erf a hrung ei ng e stell t wer den.
Ins tallationstechni ker s ollten mit den mi t der Arbei t in die sen S ystemen
verbundene n Gefa hren vert r a ut sein und entspr ec he nde Maßnahm e n zur
Minimierung der Gef a hre n für sich selbst und ander e Per so nen einsetzen.
______________________________________________________________
Perform the following procedure to restore the default settings:
1. Perform a normal shutdown of the operating system and place the ON/Off button on the
OCP to the Off position.
2. Disconnect the power cord(s) from the power supplies. Wait until the +5V Aux LEDs on
the power supplies go off before proceeding.
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3. Extend the chassis for service and remove the top cover as described in Chapter 5.
4. Remove the CPU module in the CPU1 slot as described in Chapter 5.
5. On the system motherboard, install jumper J25 over pins 1 and 2 (see Figure 4-4).
6. Reconnect the power cord to one of the power supplies, and then wait until the control
panel displays the message “System is down.”
7. Disconnect the power cord from the power supply. Wait until the +5V Aux LED on the
power supply goes off before proceeding.
8. Install jumper J25 over pins 2 an d 3 to enabl e R M C mode.
9. Reinstall the CPU module in the CPU1 slot and the top cover.
10. Reconnect the power cord(s) to the power supplies.
______________________________ Note ___________________________
After the RMC has been reset to defaults, perform the setup proc edur es to en able
remote dial-in and call-out alerts. See Section 4.7.5.
______________________________________________________________
Figure 4-4 RMC Jumpers (Default Positions)
21 231
J1
J2
J3
J31
J26
J25
J24
LJ-06638
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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4.9 RMC Tro ubl eshooti n g Ti ps
Table 4-3 lists some possible causes and suggested solutions for symptoms that might occur.
Table 4-3 RMC Troubleshooting Tips
Symptom Possible Cause Suggested Solution
You cannot enter the
RMC from the modem.
The local term inal
cannot communicate
with the RMC correctly.
RMC will not answer
when the modem is
called.
After the system is
powered up, the
COM1 port seems to
han g or you s e em to
be unable to execute
RMC commands.
New escape sequence
is forgotten.
During a remote
connection, the user
sees a “+++” string on
the screen.
The message
“unknown com man d”
is displayed when the
user enters a car r iage
return by itself.
The RMC may be in soft bypass
or firm bypass mode.
System and termina l baud ra tes
do not match.
Mode m cables may be
incorr e ctly installed.
RMC remote access is disabled
or the modem was power cycled
since last being initialized.
The mo d em is not config ured
correctly.
On power-up, RMC defers
initializin g th e modem for 30
second s to allow the modem to
compl e te its in ternal diagnos tics
and initializ ations.
There is a normal delay while
the RMC comple te s th e
system power-on sequence.
The modem is confi rming
whether the modem has
really lo st carrier.
The terminal o r termin al
emulator is including a line
feed character with the
carriage return.
Remo te Syst em Management
Issue the show com1_mode command
from SRM and chan g e th e setting if
necessary. If in soft bypass mode, you
can disconnect the modem session and
reconnect it.
Set the baud rates for the system and
termin al to be the same. For first-time
setup, suspect th e console terminal , since
the R MC and system defau lt baud i s
9600.
Check modem phone lines and
connections.
From the local serial terminal or VG A
monitor, enter the
init
commands, and then enter th e
remote
command. .
Modif y th e modem initialization st ring
according to your modem documentation.
Wait 30 seconds after powering up the
system and RMC before attempting to
dial in.
Wait about 40 seconds.
RMC console must be reset to fa c tory
defaults.
Thi s i s normal beh avior.
Change the terminal or terminal
emulator setting so that “new line” is
not selected.
set password
and
enable
set
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Page 99
5.1 Introduction
This chapter contains the procedures for removing and replacing the following major
components of the ES40CSLP rackmount system:
•
Extending the Chassis for Service
•
Front Panel
•
Top Cover
•
PCI Access Cover
•
Removable Media Bracket
•
Floppy Drive
•
CD-ROM Drive
•
Hard Disk Drive Cover
•
Hard Disk Drive
•
Power Supply
5
Removal and Replacemen t
•
OCP Assembly
•
CPU Modules
•
Memory Motherboa rds
•
Memory DIMMs
•
System Card-Cag e Fan Assembly
•
Front or Rear EMI/RFI Honeycomb Filter
•
PCI Card-Cage Fan Assembly
•
PCI Option Modules
•
Paddle Card
•
Miscellane ous I/ O Module
•
PCI Backplane
•
Bottom Access Cover
•
System Motherboard
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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Page 100
Removal a nd R eplacem ent
____________________________WARNING_________________________
Before servici ng the ES40 CSL P rac kmount syst em chassis or performing any
of the following removal and replacement procedures, ensure that the On/Off
button on the OCP is in the OFF position and disco nnec t the power cord from
the power supply ac input rece ptac le o n the rear of the cha ssi s.
______________________________________________________________
___________________________ ACHTUNG ________________________
Vor der Wartung des rackmontierten ES40CSLP-Systemchassis oder vor der
Durchführung eines der folgende n Aus- und Ei nba uver fahr en muß
sichergestellt werden, daß der Ein/Aus-Schalter des OCP ausgeschaltet (auf
OFF gestellt ) und das Netzkabe l aus der Netzei ng ang sst e c kdo se auf der
Chassis-Rückseite herausgezogen wurde.
______________________________________________________________
____________________________WARNING_________________________
Only a qualified service person should remove and replace components in the
ES40CSLP rackmount system. A qualified service person should have the
technical training and experience necessary to be aware of the hazards to
which they are exposed in perf orming a task and the measure s tha t shoul d be
taken to minimize the danger t o themselves or other persons.
______________________________________________________________
___________________________ ACHTUNG ________________________
Die Komponenten des ES40CSLP Rackm ount Sy stems dürfen nur von
erfahrenem und qualifiziertem Wartungsper so na l ent fernt bzw. ausgewechselt
werden. Qualifiziertes Personal sollte entsprechend technisch geschult sein
und über die nötige Erfahrung verfügen, um die möglichen Gefa hren zu
kennen, dene n sie bei der Ausführung der notwe ndi gen War t ung sarbe iten
ausgesetzt sein könnten, und um die entsprechenden Schritte zur Minim ierung
dieser Gefahren für das Wartungspersonal und für an d ere Personen
unterneh men zu können.
______________________________________________________________
Tools Required
The following tools are required for servicing the ES40CSLP rackmount system chassis:
•
Phillips-head and flat-blade screwdriver
•
Adjustable wrench
5–2
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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