Compaq ES40CSLP Installation, User & Service Manual
Compaq ES40CSLP Rackmount
System
Installation/User/Service Guide
Part Number: EK -ES 40R-IN. A01
Octob er 1999
Revision/Update Information:
Compaq Computer Corporation
Houston, Texas
This is a new manual.
October 1999
COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS
OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS
INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY
WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, GOOD TITLE AND
AGAINST INFRINGEMENT.
This publi cation contains information protected by copyright. No par t of this publication may be photocopied or
reproduced in any form without prior written consent from Compaq Computer Corporation.
1999 Compaq Comput er Corporation.
All rights reserved.
The software des cribed in this gui de is furnished under a license agree ment or nondiscl os ur e agreement. The s of tware
may be used or copied only in accordance with the terms of the agreement.
Compaq and the Compaq logo are registered in United States Patent and Trademark Office.
AlphaServer, DECchip, D ECevent, OpenVMS, ServerWORKS, St orageWorks, and Tr u64 U N IX are trademarks of
Compaq Computer Corporation.
Other product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
Table of Contents
Preface
Overview..................................................................................................................................................... xi
Intended Audience.............................................................................................................. ......................... xi
How to Use This Guide................................................................................................................................ xi
Organization................................................................................................................................................ xi
Related Documents..................................................................................................................................... xii
Conventions................................................................................................................................................ xii
Reader’s Comments................................................................................................................................... xiii
1 Introduction
1.1 General................................................................................................................................................1–1
1.2 Characteristics......................................................................................................................................1–2
1.3 Components and Controls.....................................................................................................................1–3
1.3.1 Front Components ......................................................................................................... .............1–3
1.3.2 Operator Control Panel...............................................................................................................1–4
1.3.3 Internal Components...................................................................................................................1–5
1.3.4 Rear Components.......................................................................................................................1–6
2 Installation
2.1 General................................................................................................................................................2–1
2.2 Site Preparation....................................................................................................................................2–2
2.3 Unpacking the Shipment......................................................................................................................2–3
2.4 Installing the ES40CSLP Rackmount System.......................................................................................2–3
2.4.1 Determining the Installation Area...............................................................................................2–3
2.4.2 Attaching the Slide Assemblies to the Cabinet Rails....................................................................2–5
2.4.2.1 Attaching the Right Slide Assembly to the Cabinet Rails ...................................................2–5
2.4.2.2 Attaching the Left Slide Assembly to the Cabinet Rails.....................................................2–6
2.4.3 I n s talling R ail Nuts o n the Fron t R ails.........................................................................................2–6
2.4.4 Attaching the Inner Races to the Chassis.....................................................................................2–7
2.4.5 Mounting the System on the Slides........................................................................................ .....2–8
2.4.6 Connecting the Power Cord........................................................................................................2–9
2.5 Connecting a VGA Monitor or Serial Termi nal...................................................................................2–10
2.6 Remo ving the Top Cover ...................................................................................................................2–11
2.7 Removing the PCI Access Cover........................................................................................................2–12
2.8 Installing Optional CPU Modules.......................................................................................................2–13
2.9 Installing Optional Memory Motherboards.........................................................................................2–15
2.10 Installing Memory DIMMs...............................................................................................................2–17
2.11 Installing PCI Option Modules .........................................................................................................2–19
2.12 Connecting to Networks...................................................................................................................2–21
2.13 Connecting Serial and Parallel Devices.............................................................................................2–22
iii
2.14 Removing the Hard Disk Drive Cover..............................................................................................2–23
2.15 Installing an Optional Hard Disk Drive............................................................................................. 2–24
3 Operation
3.1 Introduction .........................................................................................................................................3–1
3.2 Powering Up the System......................................................................................................................3–1
3.3 Power-Up Displays..............................................................................................................................3–2
3.3.1 SROM Power-Up Display...........................................................................................................3–2
3.3.2 SRM Console Power-Up Display............................................................................................. ...3–4
3.4 Configuring the Hardware....................................................................................................................3–6
3.4.1 Selecting the Console and Display Device................................................................................... 3–6
3.4.2 Setting the Control Panel Message..............................................................................................3–6
3.4.3 Displaying the Hardware Configuration......................................................................................3–7
3.4.4 Setting SRM Environment Variables.........................................................................................3–11
3.4.5 Setting SRM Console Security.................................................................................................. 3–15
3.4.6 Setting Automatic Booting........................................................................................................3–16
3.4.7 Changing the Default Boot Device............................................................................................3–17
3.5 Setting Boot Options for
3.5.1 bootdef_dev..............................................................................................................................3–17
3.5.2 boot_file...................................................................................................................................3–18
3.5.3 boot_osflags.............................................................................................................................3–18
3.5.4 ei*0_in e t_init or ew*0_in et_ini t................................................................................................3–20
3.5.5 ei*0_protocols or ew*0_protocols.............................................................................................3–20
3.6 Booting
3.6.1 Booting
3.6.2 Booting
3.7 Starting a
3.8 Booting
3.8.1 Booting
3.8.2 Booting
3.9 Starting an
3.10 Updating Firmware..........................................................................................................................3–29
3.10.1 Sources of Firmware Updates ................................................................................................. 3–29
3.10.2 Firmware Update Utility.........................................................................................................3–30
3.10.3 Manual Updates......................................................................................................................3–31
3.10.4 Updating from the CD-ROM...................................................................................................3–31
3.10.5 Updating from an
3.10.6
3.10.7 Updating from a Floppy Disk..................................................................................................3–33
Tru64 UNIX
Tru64 UNIX
Tru64 UNIX
Tru64 UNIX
OpenVMS
OpenVMS
OpenVMS
OpenVMS
Ope n VMS
3.10.6.1 Updating
3.10.6.2 Updating
Tru64 UNIX
..........................................................................................................................3–21
from a Local SCSI Disk...........................................................................3–21
Over the Network....................................................................................3–22
Installation......................................................................................................3–24
.............................................................................................................................3–26
from the Local CD-ROM Drive...................................................................3–26
from the InfoServer.....................................................................................3–27
Installation .......................................................................................................3–28
OpenVMS
Tru64 UNIX
and
OpenVMS
Tru64 UNIX
OpenVMS
or
System Disk............................................................................... 3–32
Network Boots.............................................................................3–32
Using the MOP Protocol................................................................3–32
Using the BOOTP Protocol........................................................3–33
............................................................................3–17
4 Remote System Management
4.1 Introduction .........................................................................................................................................4–1
4.2 RMC Overview....................................................................................................................................4–1
4.3 Operating Modes.................................................................................................................................. 4–2
4.3.1 Th r o ugh Mo d e............................................................................................................................4–2
4.3.2 Bypass Modes............................................................................................................................4–3
4.4 Terminal Setup.....................................................................................................................................4–5
4.5 Entering the RMC................................................................................................................................4–5
4.5.1 Entering RMC from a Local Serial Console Terminal..................................................................4–6
4.5.2 Entering RMC from a Local VGA Monitor .................................................................................4–6
4.6 SRM Environment Variables for COM1...............................................................................................4–6
4.7 RMC Command-Line Interface ............................................................................................................4–7
4.7.1 Defining the COM1 Data Flow...................................................................................................4–8
4.7.2 Displaying the System Status......................................................................................................4–8
iv
4.7.3 Displaying the System Environment .........................................................................................4–10
4.7.4 Power On and Off, Reset, and Halt ...........................................................................................4–11
4.7.5 Configuring Remote Dial-In............................................................................................... ......4–12
4.7.6 Configuring Dial-Out Alert....................................................................................................... 4–13
4.7.7 R esetting the Esca p e Sequence .................................................................................................4–15
4.8 Resetting the RMC to Factory Defaults...............................................................................................4–15
4.9 RMC Troubleshooting Tips ................................................................................................................4–17
5 Removal and Replacement
5.1 Introduction......................................................................................................................................... 5–1
5.2 Extending the Chassis for Service.........................................................................................................5–3
5.3 Front Panel ..........................................................................................................................................5–4
5.4 Top Cover............................................................................................................................................5–5
5.5 PCI Access Cover................................................................................................................................5–6
5.6 Removable Media Bracket...................................................................................................................5–7
5.7 Floppy Drive ........................................................................................................................................5–8
5.8 CD-ROM Drive ...................................................................................................................................5–9
5.9 Hard Disk Drive Cover.......................................................................................................................5–10
5.10 Hard Disk Drive...............................................................................................................................5–11
5.11 Power Supply ...................................................................................................................................5–13
5.12 OCP Assembly.................................................................................................................................5–14
5.13 CPU Modules...................................................................................................................................5–15
5.14 Memory Motherboard (MMB)..........................................................................................................5–16
5.15 Memory DIMMs..............................................................................................................................5–17
5.16 System Card-Cage Fan Assembly ............................................................................................. ........5–18
5.17 Front or Rear EMI/RFI Honeycomb Filter........................................................................................5–19
5.18 PCI Card-Cage Fan Assembly..........................................................................................................5–20
5.19 PCI Option Modules.........................................................................................................................5–21
5.20 Paddle Card......................................................................................................................................5–22
5.21 Miscellaneous I/O Module................................................................................................................ 5–23
5.22 PCI Backplane .................................................................................................................................5–24
5.23 Bottom Access Cover.......................................................................................................................5–25
5.24 System Motherboard ........................................................................................................................5–26
6 Troubleshooting and Diagnostics
6.1 Introduction......................................................................................................................................... 6–1
6.2 Questions to Consider ...................................................................................................... ....................6–1
6.3 Categories of Problems.........................................................................................................................6–1
6.4 Service Tools and Utilities....................................................................................................................6–6
6.4.1 Error Handling/Logging Tools (Compaq Analyze)......................................................................6–6
6.4.2 ROM-Based Diagnostics (RBDs)................................................................................................6–6
6.4.3 Loopback Tests..........................................................................................................................6–6
6.4.4 SRM Console Commands...........................................................................................................6–6
6.4.5 Remote Management Console (RMC).........................................................................................6–7
6.4.6 Operating System Exercisers (DEC VET)...................................................................................6–7
6.4.7 Crash Dumps..............................................................................................................................6–7
6.4.8 Revision and Configuration Management Tool (RCM)................................................................6–7
6.4.9 StorageWorks
6.5 Power-Up Diagnostics.......................................................................................................................... 6–8
6.5.1 System Startup Diagnostics.........................................................................................................6–8
6.5.2 System Power-On Process.......................................................................................................... 6–9
6.5.3 RMC Diagnostics.......................................................................................................................6–9
6.5.4 SROM Power-Up Display ........................................................................................................6–11
6.5.4.1 SROM Power-Up Error Messages...................................................................................6–13
6.5.5 SRM Console Power-Up Display..............................................................................................6–14
6.5.5.1 Cons o le Event Lo g.........................................................................................................6–17
Command Console (SWCC).................................................................................6–7
v
6.5.6 Fail-Safe Loader.......................................................................................................................6–18
6.5.6.1 Checksum Error.............................................................................................................. 6–18
6.5.6.2 Forcing a Fail-Safe Floppy Load.....................................................................................6–19
6.5.7 Identifying a Bad RMC.............................................................................................................6–21
6.5.7.1 Updating the RMC..........................................................................................................6–21
6.6 SRM Console Diagnostics ..................................................................................................................6–21
6.6.1 Diagnostic Command Summary................................................................................................6–22
6.6.2 Diagnostic Commands Reference..............................................................................................6–23
6.6.2.1 buildfru...........................................................................................................................6–23
6.6.2.2 cat el and more el............................................................................................................6–25
6.6.2.3 clear error.......................................................................................................................6–26
6.6.2.4 crash...............................................................................................................................6–26
6.6.2.5 deposit and examine........................................................................................................6–27
6.6.2.6 exer................................................................................................................................ 6–29
6.6.2.7 info.................................................................................................................................6–32
6.6.2.8 kill and k i ll_diag s........................................................................................................... 6–33
6.6.2.9 memex e r.........................................................................................................................6–34
6.6.2.10 memtest........................................................................................................................6–35
6.6.2.11 net ................................................................................................................................6–38
6.6.2.12 nettest ............................................................................................................... ............6–39
6.6.2.13 show error.....................................................................................................................6–40
6.6.2.14 show device..................................................................................................................6–41
6.6.2.15 show fru........................................................................................................................6–42
6.6.2.16 show power...................................................................................................................6–43
6.6.2.17 show_status ..................................................................................................................6–44
6.6.2.18 sys_exer........................................................................................................................6–45
6.6.2.19 test................................................................................................................................6–46
6.7 Error Log Analysis.............................................................................................................................6–48
6.7.1 RMC and Error Information......................................................................................................6–48
6.7.2 Error Log Analysis with Compaq Analyze................................................................................6–49
6.7.2.1 Featu r es of Compaq Ana ly ze...........................................................................................6–49
6.7.2.2 Installing Compaq Analyze.............................................................................................6–50
6.7.2.3 Starting and Stopping Compaq Analyze ..........................................................................6–50
6.7.2.4 Event Problem Reports...................................................................................................6–51
6.7.2.5 Viewing Translated Output............................................................................................. 6 –51
6.7.3 Fault Detection and Reporting................................................................................................... 6–52
6.7.4 Machine Checks/Interrupts ................................................................................................ .......6–53
6.7.4.1 CPU Correctable Errors (SCB: 630)................................................................................6–53
6.7.4.2 CPU Uncorrectable Error (SCB: 670).............................................................................. 6–53
6.7.4.3 System Correctable Error (SCB: 620).............................................................................. 6–54
6.7.4.4 System Uncorrectable Error (SCB: 660).......................................................................... 6–54
6.7.4.5 System Environmental Error (SCB: 680)......................................................................... 6–54
6.7.4.6 Error Logging and Event Log Entry Format.....................................................................6–55
6.7.5 Errors Captured by SRM Console.............................................................................................6–56
6.7.5.1 PALcode Overview.........................................................................................................6–56
6.7.5.2 Doub le Error Halt Whil e in PAL.....................................................................................6–56
6.7.5.3 Machine Check While in PAL.........................................................................................6–57
6.7.6 Errors Captured by RMC..........................................................................................................6–57
6.7.6.1 dump.............................................................................................................................. 6–57
6.7.6.2 env.................................................................................................................................6–58
6.7.6.3 error...............................................................................................................................6–58
6.7.6.4 fru.................................................................................................................................. 6–59
6.8 Option Card Problems........................................................................................................................6–59
vi
A Hardware Specifications
B Field Replaceable Units (FRUs)
C Jumpers and Switches
C.1 System Motherboard Jumpers and Switches ........................................................................................C–1
C.2 PCI Backplane Jumpers......................................................................................................................C–4
D Connectors
D.1 Rear Chassis Connectors and Components..........................................................................................D–1
D.2 PCI Backplane Connectors.................................................................................................................D–2
Examples
Example 3-1 Sample SROM Power-Up Display.........................................................................................3–2
Example 3-2 SRM Power-Up Display ........................................................................................................3–4
Example 3-3 Set ocp_text Command.......................................................................................................... 3–7
Example 3-4 show boot *...........................................................................................................................3–7
Example 3-5 sh o w co n f ig...........................................................................................................................3–8
Example 3-6 show device ........................................................................................................................3–10
Example 3-7 sh o w memory......................................................................................................................3–11
Example 3-8 Booting
Example 3-9 Booting
Example 3-10 Text-Based Installation Display.........................................................................................3–24
Example 3-11 Booting
Example 3-12 Booting
Example 3-13
Example 3-14 Update Utility Display.......................................................................................................3–30
Example 4-1 Dial-In Configuration..........................................................................................................4–12
Example 4-2 Dial-Out Alert Configuration...............................................................................................4–13
Example 6-1 Sample SROM Power-Up Display.......................................................................................6–11
Example 6-2 SRM Power-Up Display ......................................................................................................6–15
Example 6-3 Con sole Ev en t Log..............................................................................................................6–17
Example 6-4 Checksu m Er r o r and Fail-Saf e Lo ad....................................................................................6–18
Example 6-5 Tr an slated Output................................................................................................................6–51
Tru64 UNIX
Tru64 UNIX
OpenVMS
from a Local SCSI Disk...................................................................... 3 –21
Over the Network............................................................................... 3–23
OpenVMS
OpenVMS
Installation Menu.............................................................................................. 3–28
from the Local CD-ROM Drive............................................................3–26
from the InfoServer..............................................................................3–27
Figures
Figure 1-1 ES40CSLP Rackmount System.................................................................................................1–1
Figure 1-2 Front Components.....................................................................................................................1–3
Figure 1-3 Operator Control Panel..............................................................................................................1–4
Figure 1-4 Internal Components.................................................................................................................1–5
Figure 1-5 Rear Components......................................................................................................................1–6
Figure 2-1 Installation Area and Rail Hole Pattern......................................................................................2–4
Figure 2-2 Attaching the Slide Assemblies to the Cabinet Rails..................................................................2–5
Figure 2-3 Attaching the Inner Slide Races.................................................................................................2–7
Figure 2-4 Mounting the System on the Slides............................................................................................ 2–8
Figure 2-5 Connecting the Power Cord....................................................................................................... 2–9
Figure 2-6 Terminal Connections................................................................................................ .............2–10
Figure 2-7 Removing and Replacing the Top Cover..................................................................................2–11
Figure 2-8 Removing and Replacing the PCI Access Cover......................................................................2–12
vii
Figure 2-9 CPU Slot Layout on the System Motherboard.......................................................................... 2–13
Figure 2-10 Installing Optional CPU Modules..........................................................................................2–14
Figure 2-11 Memory Motherboard Slot Layout on the System Motherboard .............................................2–15
Figure 2-12 Installing Optional Memory Motherboards............................................................................2–16
Figure 2-13 Memory Configuration..........................................................................................................2–17
Figure 2-14 Installing Memory DIMMs....................................................................................................2–18
Figure 2-15 PCI Backplane Layout...........................................................................................................2–19
Figure 2-16 Installing PCI Option Modules..............................................................................................2–20
Figure 2-17 Ethernet Network Connections.............................................................................................. 2–21
Figure 2-18 Connecting Serial and Parallel Devices..................................................................................2–22
Figure 2-19 Removing the Hard Disk Drive Cover ...................................................................................2–23
Figure 2-20 Installing a Hard Disk Drive..................................................................................................2–25
Figure 3-1 Operator Control Panel..............................................................................................................3–1
Figure 4-1 Data Flow in Through Mode .....................................................................................................4–3
Figure 4-2 Data Flow in Bypass Mode........................................................................................................4–4
Figure 4-3 Setup for RMC..........................................................................................................................4–5
Figure 4-5 RMC Jumpers (Default Positions)...........................................................................................4–16
Figure 5-1 Extending the Chassis for Service..............................................................................................5–3
Figure 5-2 Removing and Replacing the Front Panel.................................................................................. 5–4
Figure 5-3 Removing and Replacing the Top Cover....................................................................................5–5
Figure 5-4 Removing and Replacing the PCI Access Cover........................................................................ 5–6
Figure 5-5 Removing and Replacing the Removable Media Bracket...........................................................5–7
Figure 5-6 Removing and Replacing the Floppy Drive................................................................................5–8
Figure 5-7 Removing and Replacing the CD-ROM Drive ........................................................................... 5 –9
Figure 5-8 Removing and Replacing the Hard Disk Drive Cover...............................................................5–10
Figure 5-9 Removing and Replacing a Hard Disk Drive............................................................................5–12
Figure 5-10 Removing and Replacing the Power Supply...........................................................................5–13
Figure 5-11 Removing and Replacing the OCP Assembly.........................................................................5–14
Figure 5-12 Removing and Replacing CPU Modules................................................................................5–15
Figure 5-13 Removing and Replacing a Memory Motherboard (MMB).....................................................5–16
Figure 5-14 Removing and Replacing Memory DIMMs...........................................................................5–17
Figure 5-15 Removing and Replacing the CPU Fan Assembly..................................................................5–18
Figure 5-16 Removing and Replacing the Front or Rear EMI/RFI Honeycomb Filter Assembly ................5–19
Figure 5-17 Removing and Replacing the PCI Card-Cage Fan Assembly.................................................. 5–20
Figure 5-18 Removing and Replacing a PCI Option Module..................................................................... 5–21
Figure 5-19 Removing and Replacing the Paddle Card .............................................................................5–22
Figure 5-20 Removing and Replacing the Miscellaneous I/O Module .......................................................5–23
Figure 5-21 Removing and Replacing the PCI Backplane.........................................................................5–24
Figure 5-22 Removing and Replacing the Bottom Access Cover...............................................................5–25
Figure 5-23 Removing and Replacing the Two Center Module Support Brackets......................................5–27
Figure 5-24 Removing and Replacing the System Motherboard................................................................5–27
Figure 6-1 System Motherboard Jumpers..................................................................................................6–20
Figure 6-2 Sample Error Log Event Structure Map...................................................................................6–55
Figure C-1 System Motherboard Jumper and Switch Locations..................................................................C –3
Figure C-2 PCI Backplane Jumper Locations.............................................................................................C–4
Figure D-1 Rear Chassis Connectors and Components...............................................................................D–1
Figure D-2 PCI Backplane Connectors......................................................................................................D–2
Tables
Table 1-1 System Characteristics................................................................................................................1–2
Table 3-1 SROM Power-Up Status Messages.............................................................................................3–3
Table 3-2 PCI Slot Mapping.......................................................................................................................3–9
Table 3-3 Device Naming Conventions.................................................................................................... 3–10
Table 3-4 SRM Environment Variables............................................................................................ ........3–11
Table 3-5
Table 4-1 Status Command Fields..............................................................................................................4–9
Table 4-2 Elements of the Dial and Alert Strings...................................................................................... 4–14
viii
OpenVMS
Boot Flag Settings....................................................................................................3–19
Table 4-3 RMC Troubleshooting Tips......................................................................................................4–17
Table 6-1 Power Problems.........................................................................................................................6–2
Table 6-2 Problems Getting to Console Mode ............................................................................................ 6–3
Table 6-3 Problems Reported by the Console.............................................................................................6–4
Table 6-4 Boot Problems............................................................................................................................6–5
Table 6-5 Errors Reported by the Operating System...................................................................................6–5
Table 6-6 RMC Messages........................................................................................................................6–10
Table 6-7 SROM Execution Status Codes.................................................................................................6–12
Table 6-8 SROM Error Messages.............................................................................................................6–13
Table 6-9 Summary of Diagnostic and Related Commands .......................................................................6–22
Table 6-10
Compaq
ES40CSLP Fault Detection and Correction...............................................................6–52
Table 6-11 Troubleshooting PCI Bus Problems........................................................................................6–60
Table A-1 ES40CSLP Rackmount System Specifications..........................................................................A–1
Table B-1 ES40CSLP Rackmount System FRUs.......................................................................................B–1
Table C-1 System Motherboard Jumpers................................................................................................... C–1
Table C-2 System Motherboard Switchpack E296 Settings........................................................................C–2
Table C-3 System Motherboard Switchpack E16 Settings..........................................................................C–2
Table C-4 PCI Backplane Jumpers............................................................................................................ C–4
ix
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Overview
Preface
This guide provides the information necessary to install the
system in a 48.26-cm (19-in.) EIA cabinet. It also provides information on operating and
troubleshooting the
replaceable units (FRUs).
Intended Audience
This guide is intended for Compaq service personnel or qualified Self-maintenance customers
who are familiar with installing computer systems, and for system managers and others who
perform system management tasks.
How to Use This Guide
Read this guide
Before installation review the warranty. The terms of the warranty agreement with Compaq
may require that a qualified Compaq Customer Services representative install the system.
Contact your local Compaq representative if you have any questions.
before
Organization
This guide is organized as follows:
Chapter 1, Introduction
description of the basic components and contro ls.
Chapter 2, Installation
install ation infor mation.
Compaq
Compaq
ES40CSLP rackmount system, and removing and replacing field
installing the ES40CSLP rackmount system.
– Provides an overview of the ES40CSLP rackmount system and a
– Provides site preparation, unpacking, system installation, and option
ES40CSLP rackmount
Chapt er 3, Operatio n
system operation, booting and installing the operating system, system configuration and setup,
and updating firmware.
Chapter 4, Remote System Mana gement
management console (RMC) to monitor and operate the system remotely.
Chapter 5, Removal and Replacement
the major system components.
Chapter 6, Troubleshooting and Diagnos tics
resolving system problems that prevent proper operation.
– Provides information for powering up the system and verifying
– Provides information for using the remote
– Provides removal and replacement procedures for
– Provides information for identifying and
xi
Appendix A, Hardware Spec i f ica tio ns
– Provides the physical, environmental, and electrical
specifications for the ES40CSLP rackmount system.
Appendix B, Field Repl aceable Units (FRUs)
for the ES40CSLPrac kmo u nt system cha ssi s.
Appendix C, Jumper s and Switche s
switches along with the jumper name and a description of the settings and the normal positions
of the switches. Also lists the PCI backplane jumpers along with the jumper name and a
description of the settings.
Appendix D, Connect ors
chassis connectors and components and a diagram showing the location and name of the PCI
backplane connectors.
Related Documents
Other documents related to the ES40CSLP rackmount system include the following:
• AlphaServer ES40 Owner’s Guide
• AlphaServer ES40 Service Guide
• AlphaServer ES40 User Interface Guide
Conventions
This guide uses the following conventions:
Convention Meaning
Note
Caution
Warning
MONOSPACE
bold type
Italic type
– Lists all of the FRUs and their part numbers
– Lists all of the system motherboard jumpers and
– Contains a diagram showing the location and name of the rear
(EK-ES240-UG)
(EK-ES240-SV)
(EK-ES240-UI)
A note calls the reader’s atte ntion to any item of informatio n that m ay be of
speci al im p ortance.
A caution contains information essential to avoid damage to the equipment.
A warning contains inf or ma ti on essential to the safe ty of pers onnel.
Circled numbers provide a link between figures or examples and text.
Text displayed on the screen is shown in monos pace type.
Bold type denotes user input or software commands.
Italic type emphasizes important information, indicates variables, and indicates
compl e te title s of manu als.
The following symbols appear on the chassis. Please review their definitions below:
xii
Thi s D anger ous Voltag e w arnin g s ymbol i ndic ates risk of electrical shock and
indicates hazards from dangerous voltage.
This Attention symbol is used to alert the reader about specific safety conditions,
and to in struct th e reade r to read se parat e in struc tional m a terial.
Reader’s Comments
Compaq welcomes your comments on this or any other manual. You can send your comments
to Compaq in the following ways:
•
Internet electron ic mail:
•
Mail:
Compaq Computer Corporation
PKO3-2/21J
129 Parker Street
Maynard, MA 01754-2199
For additional information call 1-800-344-4825.
reader-comments@compaq.com
xiii
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1.1 General
1
Introduction
This chapter introduces the ES40CSLP rackmount system and describes the system
components and co n trols.
The ES40CSLP rackmount system (see Figure 1-1) is a high-performance server that is
contained in a slide-mounted chassis that fits into a 48.26-cm (19-in.) EIA cabinet.
The ES40CSLP rackmount system is part of the
line is a family of Alpha, symmetric multiprocessor, server systems that are supported by
multiple operating systems (
several computing environments: general-purpose commercial, high-performance application
and database, and PC LAN server.
The server's CPU is based on the
Figure 1-1 ES40CSL P Rackmoun t S yst em
Tru64 UNIX
DECchip
and
AlphaServer
OpenVMS
21264 (EV6) processor chip.
ES40 product line. This product
). These server systems are suitable for
EA-00055
Compaq ES40CSLP Rackmount System Inst alla tion/User/Servic e Guide
1–1
Introduction
1.2 Characteristics
Table 1-1 highlights the specific characteristics of the ES40CSLP rackmount system.
Table 1-1 System Characteristics
Characteristic Description
Processor capability
High-performance PCI I/O
subsystem
PCI to ISA bridge
CD-ROM drive Contains one 12X CD-ROM drive.
Floppy drive Contains one 1.44 MB flo ppy drive.
Main m emory Can contain four me mo ry motherboards. A memory mo therbo ard has
Contains up to four CPU modules. Each CPU modul e contains a
21264 (EV6) processor, a two-way set associative virtual 64 KB on-chip
instruction cache, and a two-way set associative virtually addressed,
physically tagged, write back 64 KB on-chip data cache. Each CPU
module contains a 4 MB secondary B-cache consisting of late-write
synchronous SRAMs that provide low latency and high bandwidth. Each
CPU module also has a 5 ->2 volt power regulator that supplies up to 100
watts at 2.2 vo lts to the CPU
The server has two 64-bit, 33 MHz PCI busses tha t supp ort seven 64-bit
PCI slots, a PCI to Ultra SCSI 2 port, and an PCI to Ethernet port. PCI
bus 0 supports four PCI slots and a PCI to ISA bridge. If a graphics
adapter is installed, it must be installed in PCI bus 0 slot 4. PCI bus 1
supports three PCI slots.
The ISA I/O bus is used to interface to three LM78 system hardware
monitors and a Real Time Cl ock. There ar e no ISA opt ion sl ots.
Integrated into the PCI to ISA bridge are the:
•
Dual USB port
•
Dual-channel IDE controller to drive the CD-ROM drive
•
Keyboard and mouse controller
•
Floppy controller
•
Two serial port controllers
•
Parallel port controller
eight slots for installing sets of 200 pin synchronous memory DIMMs.
The DI MMs are installe d in sets of four. Two sets of DI MMs (eig ht
DIMMs) const it ut e an array. Each array mus t contain a minimu m set of
four of the same D I MMs in order t o func t ion.
DECchip
1–2
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
1.3 Components and Co ntrols
System components and controls are located at the front, internally, and at the rear of the
system chassis.
1.3.1 Front Components
Figure 1-2 shows the components located on the front of the system chassis.
Figure 1-2 Front Components
Introduction
1
Operator contr ol panel
CD-ROM drive
2
3
Floppy drive
EA-00056
Compaq ES40CSLP Rackmount System Inst alla tion/User/Servic e Guide
1–3
Introduction
1.3.2 Operator Control Panel
The operator control panel (OCP), shown in Figure 1-3, is located on the front of the system
chassis and consists of three buttons, two LEDs, and a 16-character alphanumeric display.
Figure 1-3 Operator Control Panel
1
2
Display
up an d testing. S ee Tabl e 6-7 and Tabl e 6-8 f or the messag es that are displaye d and th eir
meanings. While the operating system is running, the console revision is displayed as the
default. This message can be changed by using the SRM console
Power button
system to shut down, pressing the power button off and then on clears the shutdown condition
and attempts to power the system back on. Conditions that prevent the system from powering
on can be determined by entering the
(RMC). The RMC is powered separately from the rest of the system and can operate as long as
ac power is present.
Power LED (green)
Reset button
console firmware. Power-up messages are displayed, and then the console prompt is displayed
or the operating system boot messages are displayed, depending on how the startup sequence
has been defined.
Halt LED (amber)
Halt button
•
•
— A one-line, 16-character alphanumeric display that indicates status during power-
— Powers the system ac power on or off. If a failure occurs that causes the
— Lights when the power button is depressed.
— A momentary contact switch that restarts the system and reinitializes the
— Lights when the halt button is depressed.
— Pressing this but ton in does th e fo llowing:
Tru6 4 U NIX
If
SRM console.
If the Halt button is in when the system is reset or powered up, the system halts in the
SRM console, regardless of the operating system.
that are configur ed fo r autoboot will not boot if the H al t but ton is in.
or
4 53 6
OpenVMS
LJ-06608
set ocp_text
status
command from the remote manag ement console
is running, it ha lts the op eratin g sy stem and returns to the
Tru64 UNIX
and
command.
OpenVMS
systems
1–4
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
1.3.3 Internal Components
Figure 1-4 shows the internal components of the system chassis.
Figure 1-4 Internal Components
Introduction
6
7
8
4
3
Floppy drive
CD-ROM drive
Operator contr ol panel
System card-cage fan asse mbly
Front and rear EMI/RFI honeycomb
filter
Top cover
Har d disk drive c over
5
2
1
2
1
System card cage
¡
PCI card cage
¢
Miscellaneous I/O modu le
Har d disk drive s
PCI card-cage fan assem bly
PCI access cover
9
10
3
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Compaq ES40CSLP Rackmount System Inst alla tion/User/Servic e Guide
1–5
Introduction
1.3.4 Rear Components
Figure 1-5 shows the components located on the rear of the system chassis.
Figure 1-5 Rear Compon ents
1
7
6
5
2
4
3
2
1
3
4
6
5
VGA controller (PCI bus 0, Slot 4)
PCI board slots
Parallel port
USB ports
Serial po rt (COM1)
Mouse port
Keyboard port
Serial po rt (COM2)
5
7
9
8
1
10
¡
¢
2
Modem port
Ethernet network connector
AC input receptacle
Power supply
Power OK LED
+5V Aux LED
Power supply fans
3
4
EA-00058
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
2.1 General
2
Installation
This chapter covers the installation of the ES40CSLP rackmount system in a 48.26-cm (19-in.)
EIA cabinet. The major topics covered in this chap ter include:
•
Site Preparation
•
Unpacking the Shipment
•
Installing the ES40CSLP Rackmount System
Determining the Installation Area
–
Attaching the Slide Assemblies to the Cabinet Rails
–
Installing Rail Nuts on the Front Rails
–
Attaching the Inner Races to the Chassis
–
Mounting the System on the Slides
–
Connecting the Power Cord
–
•
Connecting a VGA Monitor or Serial Terminal
•
Removing the Top Cover
•
Removing the PCI Access Cover
•
Installing Optional CPU Modules
•
Installing Optional Memory Motherboards
•
Installing Memory DIMMs
•
Installing PCI Option Modules
•
Connecting Serial and Parallel Devices
•
Connecting to Networks
•
Removing the Hard Disk Drive Cover
•
Installing an Optional Hard Disk Drive
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
2–1
Installation
2.2 Site Preparat ion
The insta llation ins tr uctions th at follow as s u me that:
•
All cables that you plan to connect to your system are in place and clearly labeled. These
cables are:
Terminal data cables
Telephone cables
Network cables
•
The specifications and conditions listed in Appendix A have been met.
•
The system is located in an area that provides sufficient clearance for ventilation and
servicing. A clearance of 61 cm (24 in.) at the rear and 129.6 cm (51 in.) at the front of the
cabinet is required for service.
_____________________________Caution__________________________
Do not impede airflow by obstructing the front and rear of the cabinet. Exceeding
interna l th ermal limits can aff ect syste m reliability.
______________________________________________________________
____________________________WARNING_________________________
The ES40CSLP rackmount system can weigh up to 40.82 kg (90 lb). To
prevent personal injury and equipment damage, ensure that the system is
contained in an enclosure that can be stabilized when the system is pulled out
on its slides.
______________________________________________________________
___________________________ ACHTUNG ________________________
Das ES40CSLP Rackmount Sy stem kann bi s zu 40,82 kg (90 lb) wiege n. Um
Personen- und Geräteschaden zu vermeiden, sollten Sie deshalb sicherstellen,
daß sich das System in einem Gehä use befi nde t, da s stabi li sie r t werde n kann,
wenn das System an den Schienen herausg e zog e n wird.
______________________________________________________________
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
2.3 Unpacking the Shipment
TheES40CSLP rackmount system shipment may include several cartons. Check the packing list
to ensure that all items listed have been received.
If the equipment is damaged or if any items are missing, notify the delivery agent and contact
the Compaq sales representative.
Sav e all sh ippi ng carto ns in ca se the equi pment needs to be moved to a new loc ation, o r needs
to be returned for repair.
___________________________ WARNING _________________________
The ES40CSLP rackmount system can weigh up to 40.82 kg (90 lb). Use
sufficient per sonnel or the pro per li fti ng equipment when lifting or moving the
system.
______________________________________________________________
___________________________ACHTUNG _________________________
Installation
Das ES40CSLP Rackmount Sy stem kann bi s zu 40,82 kg (90 lb) wiege n. Beim
Hochheben oder Transpor t de s System s soll ten desha l b g enügend Hilfskräfte
vorhanden sei n oder die richt ige n Hebewer kze ug e benut zt werden.
______________________________________________________________
2.4 Installing the ES40CSLP Rackmount System
The following sections contain the procedures for installing the ES40CSLP rackmount system
in a 48.26-cm (19-in.) EIA cabinet.
Tools Required
•
No. 1 and no. 2 Phillips-head screwdriver
•
No. 1 short (stubby) Phillips-head screwdriver
•
Flat-blade screwdriver
•
Adjustable wrench
2.4.1 Determining the Installation Area
The ES40CSLP rackmount system requires 22.23 cm (8.75 in.) of vertical space or 15
contiguous holes in a 48.26-cm (19-in.) EIA cabinet.
The holes in an EIA cabinet rail follow a pattern of 1.27 cm (0.50 in.), 1.59 cm (0.625 in.), and
1.59 cm (0.625 in.). This pattern is called a
To determine the installation area, perform the following steps at the front and the rear cabinet
rails (refer to Figure 2-1).
set
and is repeated for the length of the cabinet rails.
1. Select a section of the cabinet rail where there is a 1.27 cm (0.50 in.) space between two
holes and make a mark between these two holes. This is the
install ation area .
2. Count up or down 15 holes from the starting point and make a mark above or below the
15th hole. The area between these two marks is the
within the installation are a is id entifie d as ho le 1 of the installatio n area.
starting point
installation area
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
of the
. The bottom hole
2–3
Installation
3. Repeat steps 1 and 2 for the same holes on the front of both front rails and the rear of both
rear rails.
The total installation area for the ES40CSLP rackmount system is or 22.23 cm (8.75 in.) of
verti cal space.
Figure 2-1 Inst all at io n Area an d Rai l Hole P at t ern
8
7
6
5
0.625 inch
0.625 inch
0.500 inch
1
0.625 inch
0.625 inch
0.500 inch
0.625 inch
0.625 inch
0.500 inch
0.625 inch
8 3/4"
7"
"Installation Area"
5 1/4"
3 1/2"
1 3/4"
"1.75 Rule"
8
4
3
2
1
EA-00059
Hole 2 for rail nuts used to secure system
to righ t a n d left fro nt rail s a n d for
Hole 11 for attaching left slide bracket to the
left front rail.
attaching right slide bracket to the right
rear rail.
Hole 3 for attaching right slide bracket to
the right front rail.
Hole 4 for attaching right slide bracket to
the rig ht r ea r ra il.
Hole 5 for attaching right slide bracket to
the right front rail.
Hole 12 for attaching left slide bracket to the
left rea r ra il.
Hole 13 for attaching left slide bracket to the
left front rail.
Hole 14 for ra il nuts used t o secure system
to righ t a n d left fr ont rail s a n d for attaching
left slide brack et to the left rear rail.
______________________________ Note ___________________________
If the installation area is not started between two .5-inch holes, there is the
possibility that the left and right slide assemblies can only be secured to the left and
right front and rear rails with two or three screws instead of the described four
screws.
______________________________________________________________
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
2.4.2 Attaching the Slide Assemblies to the Cabinet Rails
The following sections contain the procedures for attaching the right and left slide assembles to
the cabinet rails.
2.4.2.1 Attaching the Right Slid e Assembly to the Cabinet Rails
To attach the right slide assembly to the cabinet rails, refer to Figure 2-2 and proceed as
follows:
1. Determine the proper mounting holes for the right slide brackets. The proper mounting
holes are the 2nd, 3rd, 4th, and 5th holes of the installation area (see Figure 2-1).
2. Locate the righ t s lide assembly and r emove the in n er race by extending the inne r race to
the fully extended position and then pushing up on the locking lever and pulling the inner
race out of the slide assembly.
3. Place the right front slide bracket on the inside of the right front rail and align two holes
of the captive bar nut with two slide bracket holes and with the 3rd and 5th holes of the
installation area on the right front rail.
4. Install two 10-32 screws in the 3rd and 5th holes of the installation area to secure the
right front slide bracket to the right front rail, but
do not
tighten.
Installation
5. Place the right rear slide bracket on the inside of the right rear rail and align two holes of
the captive bar nut with two slide bracket holes and with the 2nd and 4th holes of the
installation area on the right rear rail.
6. Install two 10-32 screws in the 2nd and 4th holes of the installation area to secure the
right rear slide bracket to the right rear rail, but
do not
tighten .
7. Tighten the two 8-32 screws and nuts that secure the right rear slide bracket to the right
slide assembly.
8. Securely tighten all four 10-32 screws that secure the right slide assembly to the right front
and rear cabinet rails.
Figure 2-2 Att aching the Slide Assemblies to the Cabin et Rails
8
7
5
6
1
10
3
4
2
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
9
EA-00060
2–5
Installation
2.4.2.2 Attaching the Left Slid e Assembl y t o the Cabinet Rails
To attach th e left slid e assembly to the cab inet rails, refer to Figure 2-2 a n d p ro ceed as fo llo w s :
1. Determine the proper mounting holes for the left slide brackets. The proper mounting holes
are the 11th, 12th, 13th and 14th holes of the installation area (see Figure 2-1).
2. Locate the left slide assemb ly and remove the inner r ace by extending the in ner race to the
fully extended position and then pushing up on the locking lever and pulling the inner race
out of the sl id e assemb ly.
3. Place the left front slide bracket on the inside of the left front rail and align two holes of
the captive bar nut with two slide bracket holes and with the 11th and 13th holes of the
installation area on the left front rail.
4. Install two 10-32 screws in the 11th and 13th holes of the installation area to secure the
left front slide bracket to the left front rail, but
5. Place the left rear slide bracket on the inside of the left rear rail and align two holes of
the captive bar nut with two slide bracket holes and with the 12th and 14th holes of the
installation area on the left rear rail.
6. Install two 10-32 screws in the 12th and 14th holes of the installation area to secure the
left rear slide bracket to the left rear rail, but
do not
do not
tighten .
tighten.
7. Tighten the two 8-32 screws and nuts that secure the left rear slide bracket to the left slide
assembly.
8. Securely tighten all four 10-32 screws that secure the left slide assembly to the left front
and rear cabinet rails.
2.4.3 Installing Rail Nuts on the Front Rails
Four rail nuts must be installed on the front cabinet rails to receive the front panel captive
screws that secure the system to the cabinet. Refer to Figure 2-2 and use the following
procedure to install the rail nuts:
1. Install a rail nut ¡ over the 2nd and 14th holes of the installation area on the
rail by sliding the rail nut over the edge of the cabinet rail and aligning it with the hole.
Ensure that the threaded half of the rail nuts are toward the inside of the cabinet.
2. Install a rail nut ¢ over the 2nd and 14th holes of the installation area on the
by sliding the rail nut over the edge of the cabinet rail and aligning it with the hole. Ensure
that the threaded half of the rail nuts are toward the inside of the cabinet.
right front
left front
rail
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
2.4.4 Attaching the Inner Races to the Chassis
To attach the inner slide races to the chassis, refer to Figure 2-3 and proceed as follows:
____________________________ Caution __________________________
When performing this procedure, ensure that the arrow (shown in Figure 2-3)
points upward and the locking lever points toward the front of the system.
Otherwise, the slide will be damaged when the system is installed on the slide
assemblies.
______________________________________________________________
1. Attach the right inner slide race to the lower right side of the system chassis (as viewed
from the front) using four 8-32 pan-head screws .
2. Attach the left inner slide race to the upper left side of the system chassis (a s vie wed
from the front) using four 8-32 pan-head screws .
Figure 2-3 Att aching the Inner Slide Races
5
Installation
1
4
2
3
4
EA-00061
Compaq ES40CSLP Rackmount System Installation/User/Service Guide
2–7
Installation
2.4.5 Mounting the System on the Slides
To mount the system on the slides, refer to Figure 2-4 and proceed as follows:
____________________________WARNING_________________________
The ES40CSLP rackmount system can weigh up to 40.82 kg (90 lb). Use
sufficient per sonnel or the pro per li fti ng equipment when lifting or moving the
system.
______________________________________________________________
___________________________ ACHTUNG ________________________
Das ES40CSLP Rackmount Sy stem kann bi s zu 40,82 kg (90 lb) wiege n. Beim
Hochheben oder Transpor t de s System s soll ten desha l b g enügend Hilfskräfte
vorhanden sei n oder die richt ige n Hebewer kze ug e benut zt werden.
______________________________________________________________
Stabilize the cabinet before installing the system into the cabinet.
1. Pull both equipment slides out fully to their lock ed posit ion s .
2. Lift the chassis and position it so that the slide races fit into th e f ro nt end of the slides.
3. Push the system into the slides until it stops. Push up on the two locking levers and then
push the system into the cabinet.
4. Secure the system to the front cabinet rails using the four 10-32 captive screws on the
front panel. The captive screws go into the rail nuts previously installed on the cabinet
rails.
Figure 2-4 Mounting the S yst em on the Sli des
5
1
3
5
4
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
4
2
1
EA-00062
2.4.6 Connecting the Power Cord
To install the power cord, refer to Figure 2-5 and proceed as follows:
1. Attach the power cord to the power supply ac input receptacle located on the rear of
the chassis.
_____________________________ Note____________________________
At this time, leave the other end of the power cord disconnected from the cabinet
power distribution unit.
______________________________________________________________
Figure 2-5 Connectin g the Power Cord
Installation
2
1
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide
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Installation
2.5 Conn ecting a VGA Monitor or Serial Terminal
Either an optiona l VGA monit o r or a Compaq VT-se rie s termin al (VT
xxx
) can be con nected t o
the system as shown in Figure 2-6. If a VGA monitor is connected, a VGA adapter must first be
installed in PCI Bus 0, slot 4.
_____________________________Caution__________________________
Before connecting a terminal to the system, turn off the ac power to the system
with the power On/Off button on the OCP and disconnect the power cord from the
power supply ac input receptacle on the rear of the chassis.
______________________________________________________________
For information about connecting a specific terminal to your system, refer to the documentation
for that terminal.
Figure 2-6 Terminal Connections
5
1
2
3
VGA monitor
Keyboard
Seria l termin al
VT
4
Mouse
VGA controller (PCI bus 0, Slot 4)
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Compaq ES40CSLP Rackmount System Installation/User/Service Guide