Compaq Mini CQ10 Notebook PC and
Compaq Mini 102 Notebook PC
Maintenance and Service Guide
SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Atom are
trademarks of Intel Corporation in the U.S.
and other countries. Microsoft and Windows
are U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: January 2010
Document Part Number: 602516-001
Revision A
Safety Warning Notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
Panels25.7-cm (10.1-in) WSVGA (1024 × 600) AntiGlare LED
NOTE: Display assembly includes 1 webcam, 1 microphone, 2 speakers,
and 2 wireless local-area network (WLAN) antennas and cables; 2 wireless
wide-area network (WWAN) antennas and cables and a 5-band WWAN
antenna and cable on select models
Wide aspect 16:9 ratio✓✓
MemoryDDR2 PC2-6400, 533-MHz memory module✓✓
✓✓
✓✓
Compaq
Mini 102
One customer-accessible/upgradable memory module slot✓✓
Supports the following configurations:
●
1024-MB total system memory (1024 × 1)✓✓
●
2048-MB total system memory (2048 × 1)
NOTE: The computer is only available with 1 GB of memory, but supports
up to 2 GB of single channel memory.
✓
1
CategoryDescriptionCompaq
Mini
CQ10
Compaq
Mini 102
Mass storage
devices
Optical driveSupports external USB optical drives only✓✓
Diskette driveSupports external USB diskette drives only✓✓
Audio/VisualHigh-definition (HD) audio✓✓
Hard drive✓✓
●
9.5-mm, 6.35-cm (2.50-in)✓✓
●
160 GB, 5400 RPM✓✓
●
Serial ATA✓✓
Solid-state drive (SSD)
NOTE: For use with XP Home Edition only.
●
16 GB, 6.35 cm (2.5 in)✓
●
Multi-level cell (MLC) technology✓
●
Serial ATA✓
Integrated 4-Ω, 1.5-W speakers (2)✓✓
Fixed integrated analog microphone✓✓
Fixed VGA webcam, 640 × 480 resolution, ƒ/2.8, up to 30 frames per
second
WirelessIntegrated wireless local area network (WLAN) and Bluetooth®
options by way of optional WLAN module:
Two WLAN antennas built into display assembly✓✓
Support for the following WLAN formats:
●
802.11b/g✓✓
●
802.11b/g/n✓✓
●
802.11b/g with Bluetooth✓✓
Support for No WLAN option✓✓
Integrated wireless wide area network (WWAN) options by
way of optional WWAN module:
Two WWAN antennas built into display assembly✓✓
Support for 5-band WWAN antenna option✓✓
Subscriber identity module (SIM) security (customer-accessible in battery bay) ✓✓
Support for No WWAN option✓✓
✓✓
✓✓
2Chapter 1 Product description
CategoryDescriptionCompaq
Mini
CQ10
Compaq
Mini 102
External media
cards
Internal media
cards
PortsAudio-in/out (microphone/stereo headphone) with jack detection✓✓
Digital Media Slot with push-push insert/eject port supporting:
●
Memory Stick (MS)
●
MS/Pro
●
MultiMediaCard (MMC)
●
Secure Digital High Capacity (SDHC) memory card
●
xD-Picture Card
Two Mini Card slots:
●
Full-size Mini Card slot
●
Half-size Mini Card slot
VGA (D-sub 15) supporting external 1600 × 1200 monitor at 75 Hz and
external WUXGA monitor at 60 Hz (hot plug/unplug with auto-detect of
standard- or wide-aspect video)
RJ-45 (Ethernet, includes link and activity lights)✓✓
USB (3)✓✓
3-pin AC power✓✓
✓✓
✓✓
✓✓
Keyboard/
pointing device
Power
requirements
SecuritySupport for HP Kensington Security Lock✓✓
Operating
system
92% keyboard✓✓
TouchPad, with 2 TouchPad buttons and 2-way scrolling (taps enabled by
default)
30-W UMA AC adapter (non-Smart) with localized cable plug support✓✓
Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.
Top components
TouchPad
ComponentDescription
(1)Left TouchPad button*Functions like the left button on an external mouse.
(2)TouchPad*Moves the pointer and selects or activates items on the
screen.
(3)TouchPad scroll zoneScrolls up or down.
(4)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel >
Printers and Other Hardware > Mouse.
Top components
5
Light
ComponentDescription
Caps lock lightOn: Caps lock is on.
6Chapter 2 External component identification
Keys
ComponentDescription
(1)Function keysExecute frequently used system functions when
pressed in combination with the fn key.
(2)fn keyExecutes frequently used system functions when
pressed in combination with a function key.
(3)
(4)
Windows® logo keyDisplays the Windows Start menu.
Windows applications keyDisplays a shortcut menu for items beneath the
pointer.
Top components
7
Front components
ComponentDescription
(1)
(2) Power switch
(3)
Power light
Drive lightBlinking: The hard drive or flash drive is being
●
On: The computer is on.
●
Blinking: The computer is in Standby.
●
Off: The computer is off or in Hibernation.
●
When the computer is off, slide the switch to
turn on the computer.
●
When the computer is on, briefly slide the
switch to initiate Hibernation.
●
When the computer is in Standby, briefly slide
the switch to exit Standby.
●
When the computer is in Hibernation, briefly
slide the switch to exit Hibernation.
If the computer has stopped responding and
Windows shutdown procedures are ineffective, slide
and hold the power switch for at least 5 seconds to
turn off the computer.
To learn more about your power settings, select
Start > Control Panel > Performance and
Maintenance > Power Options.
accessed.
(4)
Battery light
8Chapter 2 External component identification
●
On: A battery is charging.
●
Blinking: A battery that is the only available
power source has reached a low battery level.
When the battery reaches a critical battery
level, the battery light begins blinking rapidly.
●
Off: If the computer is plugged into an external
power source, the light turns off when all
batteries in the computer are fully charged. If
the computer is not plugged into an external
power source, the light stays off until the battery
reaches a low battery level.
ComponentDescription
(5)
(6)Wireless switchTurns the wireless feature on or off, but does not
Wireless light
●
Blue: An integrated wireless device, such as a
wireless local area network (WLAN) device, is
on.
●
Amber: All wireless devices are off.
establish a wireless connection.
NOTE: A wireless network must be set up in order
to establish a wireless connection.
Front components
9
Right-side components
ComponentDescription
(1)
(2)Digital Media SlotSupports the following optional digital card formats:
(3)
(4)
USB ports (2)Connect optional USB devices.
●
Memory Stick (MS)
●
MS/Pro
●
MultiMediaCard (MMC)
●
Secure Digital High Capacity (SDHC) Memory
Card
●
xD-Picture card
External monitor portConnects an optional external display, such as a
monitor or projector, to the computer.
RJ-45 (network) jackConnects a network cable.
10Chapter 2 External component identification
Left-side components
ComponentDescription
(1)
(2)
(3)AC adapter lightOn: The computer is connected to external power.
(4)VentEnables airflow to cool internal components.
(5)
(6)
Security cable slotAttaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
Power connectorConnects an AC adapter.
Off: The computer is not connected to external
power.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off
during routine operation.
USB port Connects an optional USB device.
Audio-out (headphone) jack/Audio-in (microphone)
jack
Produces sound when connected to optional powered
stereo speakers, headphones, earbuds, a headset, or
television audio. Also connects an optional headset
microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, refer to the Regulatory, Safety and
Environmental Notices.
NOTE: When an audio component is connected to
the jack, the computer speakers are disabled.
The audio component cable must have a 4-conductor
connector.
Left-side components
11
Display components
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Internal display switchTurns off the display if the display is closed while the
power is on.
NOTE: The display switch is not visible from the
outside of the computer.
(3)WebcamCaptures still photographs and videos.
NOTE: To capture videos, you need to install
additional webcam software.
(4)Webcam lightOn: The webcam is in use.
(5)Internal microphoneRecords sound.
12Chapter 2 External component identification
Bottom components
ComponentDescription
(1)Battery bayHolds the battery.
(2)
(3)VentEnables airflow to cool internal components.
(4)
Battery release latches (2)Release the battery from the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Memory module compartmentContains the memory module slot.
Bottom components
13
Wireless antennas
ComponentDescription
(1)WWAN antennas (2) (select models only)*Send and receive wireless signals to communicate with wireless
wide-area networks (WWANs).
(2)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental
Notices that applies to your country or region. To access these notices, click Start > Help and
Support > User Guides.
14Chapter 2 External component identification
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag:
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial: This is an alphanumeric identifier that is unique to each product.
(3) Product: This number provides specific information about the product's hardware components. The
product number, or part number, helps a service technician determine what components and parts are
needed.
(4) Warranty: This number describes the duration of the warranty period for the computer.
(5) Model: This is the alphanumeric identifier used to locate documents, drivers, and support for the
computer.
NOTE:The Warranty (4) and the Model (5) fields are excluded on select models.
NOTE:The service tag color may be different on select models.
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States
●
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
537612-001
575920-001
518436-001
518436-002
18Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part
number
Broadcom 4312G 802.11b/g WiFi Adapter
●
For use for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States,
and the U.S. Virgin Islands
●
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Fiji,
Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau,
Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia,
Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia,
Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman,
Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino,
Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa,
South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
504593-003
504593-004
(11)WWAN Module, Qualcomm EV-DO/HSPA
NOTE: Available as an option.
(12)RTC battery (includes cable and double-sided tape)537616-001
(13)System board (includes processor and replacement thermal material)
●
Intel Atom N270 1.6-GHz processor, 512-KB Level 2 cache, 533-MHz front-side bus
(FSB)
●
Intel Atom N270 1.6-GHz processor, 512-KB Level 2 cache, 533-MHz front-side bus
(FSB) for use with WWAN option
(14)Memory module
●
1024-MB, PC2-6400, DDR2, 533-MHz598861-001
●
1024-MB, PC2-6400, DDR2, 533-MHz, for use with WWAN option600131-001