Compaq AlphaServer 1000A Owner's Manual

AlphaServer 1000A
Rackmount Owner’s Guide

Order Number: EK–RMNOR–OG. A01

Digital Equipment Corporation
Maynard, Massachusetts

April 1996

Digital Equipment Corporation makes no representations that the use of its products in
the manner described in this publication will not infringe on existing or future patent
rights, nor do the descriptions contained in this publication imply the granting of
licenses to make, use, or sell equipment or software in accordance with the description.

Possession, use, or copying of the software described in this publication is authorized
only pursuant to a valid written license from Digital or an authorized sublicensor.

Copyright  Digital Equipment Corporation, 1996. All Rights Reserved.
Printed in the United States of America.
The following are trademarks of Digital Equipment Corporation:
AlphaGeneration, AlphaServer, DEC, DECchip, DECconnect, DECpc, Digital, Digital

UNIX, OpenVMS, StorageWorks, ThinWire, ULTRIX, VT320 and the DIGITAL logo.
The following are third party trademarks:
CompuServe is a registered trademark of CompuServer, Inc.
Intel is a registered trademark of Intel Corporation.
Microsoft, MS-DOS, and Windows are registered trademarks, Windows NT is a

trademark of Microsoft Corporation.
OSF/1 is a trademark of the Open Software Foundation, Inc. PostScript is a trademark

of Adobe Systems, Inc.
PS/2 is a registered trademark of International Business Machines Corporation.
Toshiba is a registered trademark of Kabushiki Kaisha Toshiba.
UNIS is a registered trademark in the United States and other countries licensed

exclusively through X/Open Company, Ltd.
All other trademarks and registered trademarks are the property of their respective

holders.

S3211

Information - Class A

FCC ID: AO9-PB70

FCC NOTICE:

This equipment has been tested and found to comply with the limits for
a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential installation.

Any changes or modifications made to this equipment may void the user's authority to
operate this equipment.

This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur
to radio or television reception. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the
following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

ACOUSTIC DECLARATION:

Preliminary declared values per ISO 9296 and

ISO 7779:

Product Sound Power Level

L(WAd), B

AlphaServer 1000A Model 2xx
(PB7RT-A9) with:

Idle Operate Idle Operate

Sound Pressure

Level

L(pAm), dBA

(bystander positions)

1xRZ26/8 5.5 5.6 35 36
2xRZ26/8 5.6 5.6 36 36
3xRZ26/8 5.6 5.7 36 37

Current values for specific configurations are available from Digital representatives.
1 B = 10 dBA.

SCHALLEMISSIONSWERTE:

9296 und ISO 7779/DIN EN27779:

Schalleistungspegel

L(wAd)

Gerät
PB7rt +:

Leerlauf Betrieb Leerlauf Betrieb

1xRZ26/8 5,5 5,6 35 36
2xRZ26/8 5,6 5,6 36 36
3xRZ26/8 5,6 5,7 36 37

Aktuelle Werte für spezielle Ausrüstungsstufen sind über die Digital Equipment Vertretungen
erhältlich. 1B = 10 dBA

.

Verläufige Werteangaben nach ISO

Schalldruckpegel

L(pAm), dBA

(Zuschauerpositionen)

Contents

1 System Overview

Introduction..........................................................................................................................1-1

System Overview.................................................................................................................1-1

Supported Operating Systems........................................................................................ 1-2

System Console Firmware.............................................................................................1-2

Console Firmware Tasks.........................................................................................1-2

System Features.............................................................................................................1-4

Reliability/Availability.................................................................................. 1-4

System Expansion .........................................................................................1-4

Server Management....................................................................................... 1-5

System Security............................................................................................. 1-5

Front Panel Controls and Indicators...............................................................................1-6

Front Panel Switches.....................................................................................................1-8

Rear Panel Ports and Slots............................................................................................. 1-9

Internal System Options .............................................................................................. 1-10

Storage Options....................................................................................................1-10

EISA, ISA, and PCI Options.................................................................................1-11

Memory Options................................................................................................... 1-11

External Options..........................................................................................................1-12

Ordering Options.........................................................................................................1-12

2 Installing Your Hardware

Introduction..........................................................................................................................2-1

Hardware Setup Overview.................................................................................................... 2-1

Verifying the Installation Site...............................................................................................2-2

Preinstallation Considerations........................................................................................2-2

Environmental Conditions.............................................................................................2-4

v

Contents

Power Requirements...................................................................................................... 2-4

System Accessories.............................................................................................................. 2-5

Optional Accessories..............................................................................................2-5

Connecting a Keyboard, a Mouse, or a Printer ..................................................................... 2-6

Connecting a Monitor or a Terminal .................................................................................... 2-6

Connecting to Network Hardware ........................................................................................ 2-7

Verifying Hardware Setup.................................................................................................... 2-8

Locking Your System........................................................................................................... 2-8

Recording the System Unit Key Number....................................................................... 2-9

3 Preparing to Install Your Operating System

Introduction ......................................................................................................................... 3-1

Preparing to Install MicroSoft Windows NT ........................................................................ 3-2

Preparing the System..................................................................................................... 3-2

Setting the Operating System Type......................................................................... 3-2

Updating the Firmware........................................................................................... 3-3

Setting Default Environment Variables................................................................... 3-3

Setting the EISA Configuration.............................................................................. 3-4

Preparing Your Hard Disk ...................................................................................... 3-5

Partitioning and Formatting Your Hard Disk .......................................................... 3-5

Installing Microsoft Windows NT ................................................................................. 3-6

Preparing to Install Digital UNIX......................................................................................... 3-7

Setting the Operating System Type ............................................................................... 3-7

Installing Digital UNIX................................................................................................. 3-8

Preparing to Install OpenVMS Alpha...................................................................................3-8

Preparing the System..................................................................................................... 3-8

Preparing Hardware Components ........................................................................... 3-8

Preparing Software Components............................................................................. 3-9

Setting the Operating System Type......................................................................... 3-9

Required PALcode ............................................................................................... 3-10

Installing OpenVMS Alpha ......................................................................................... 3-10

4 Basic Operation

Introduction ......................................................................................................................... 4-1

Turning the System On ........................................................................................................ 4-2

Turning the System Off........................................................................................................ 4-4

Turning the System Off for an Extended Period...................................................... 4-4

Accessing the System from a Remote Location .................................................................... 4-5

Interpreting Startup Messages .............................................................................................. 4-5

Systems with Windows NT..................................................................................... 4-6

vi

Contents

Systems with Digital UNIX or OpenVMS Alpha ....................................................4-7

Reading the Startup Test Results ...................................................................................4-8

If the System Passes Startup Tests .................................................................4-8

If the System Fails Startup Tests.................................................................... 4-8

Using the Consoles............................................................................................................... 4-8

Invoking Console Mode.................................................................................................4-9

When to Switch Consoles.............................................................................................. 4-9

Switching to the Digital UNIX and OpenVMS Alpha (SRM) Console...........................4-9

Switching to the Windows NT (ARC) Console............................................................ 4-10

Windows NT (ARC) Console Menus........................................................................... 4-11

Boot Menu Functions............................................................................................ 4-11

Supplementary Menu Functions............................................................................4-11

Setup Menu Functions .......................................................................................... 4-11

Digital UNIX or OpenVMS Alpha (SRM) Console Commands...................................4-12

Basic Commands.................................................................................................. 4-12

Comprehensive Commands .................................................................................. 4-13

SRM Console Security Features............................................................................ 4-13

The set secure Command ............................................................................. 4-14

The set password Command ........................................................................ 4-14

The set login Command............................................................................... 4-15

The clear password Command..................................................................... 4-16

Getting Help About the Windows NT (ARC) Console................................................. 4-16

Setup Menu .......................................................................................................... 4-16

Setup Menu Help.................................................................................................. 4-17

Getting Help on the Digital UNIX and OpenVMS Alpha (SRM) Console.................... 4-18

Booting the Operating System............................................................................................ 4-19

Running the EISA Configuration Utility ...................................................................... 4-19

Checking Required Environment Variable Settings ..................................................... 4-19

Changing Startup and Boot Defaults............................................................................ 4-20

Startup and Boot Environment Variables..............................................................4-20

Entering the Windows NT Firmware...........................................................................4-22

Entering the Digital UNIX and OpenVMS Alpha Firmware ........................................ 4-22

Verify Your Configuration ..........................................................................................4-22

Windows NT Systems........................................................................................... 4-22

Digital UNIX or OpenVMS Alpha Systems..........................................................4-23

Booting Windows NT..................................................................................................4-23

Changing Windows NT Boot Selections...............................................................4-24

Using the Windows NT Boot Menu...................................................................... 4-24

Windows NT Boot Selection Menu....................................................................... 4-25

Booting Digital UNIX or OpenVMS Alpha Operating Systems................................... 4-26

Digital UNIX and OpenVMS Alpha System Defaults........................................... 4-26

Boot Command..................................................................................................... 4-27

Using Storage Drives.......................................................................................................... 4-27

vii

Contents

Using a Diskette Drive ................................................................................................ 4-28

Using a CD-ROM Drive.............................................................................................. 4-29

Caring for Your System ..................................................................................................... 4-30

Cleaning Your System................................................................................................. 4-30

Cleaning Your Mouse.................................................................................................. 4-30

Cleaning Your Keyboard............................................................................................. 4-31

Moving Your System .................................................................................................. 4-31

Installing Your System at a New Location................................................................... 4-31

5 Installing and Removing Components

Introduction ......................................................................................................................... 5-1

Preparing to Install or Remove Components......................................................................... 5-2

Required Equipment...................................................................................................... 5-2

Antistatic Precautions.................................................................................................... 5-2

Top Panel............................................................................................................................. 5-3

Removing the Top Panel............................................................................................... 5-3

Replacing the Top Panel................................................................................................ 5-4

Memory Modules................................................................................................................. 5-4

Removing Memory Modules.........................................................................................5-6

Installing Memory Modules........................................................................................... 5-7

EISA, ISA, and PCI Option Cards........................................................................................ 5-9

Installing an Option Card ............................................................................................ 5-10

Removing an Option Card........................................................................................... 5-12

Testing an Option Card Installation............................................................................. 5-12

Configuring an Option Card........................................................................................ 5-15

Network Interface Card............................................................................................... 5-15

Storage Devices ................................................................................................................. 5-15

Identifying the Drive Bays .......................................................................................... 5-16

Installing Externally Accessible Devices..................................................................... 5-17

Removing Externally Accessible Devices.................................................................... 5-18

Installing a Diskette Drive........................................................................................... 5-18

Removing a Diskette Drive ......................................................................................... 5-19

Network Interface Card...................................................................................................... 5-19

Power Supply..................................................................................................................... 5-19

Removing and Installing the Power Supply ................................................................. 5-19

CPU Card........................................................................................................................... 5-21

Removing the CPU Card............................................................................................. 5-21

Installing the CPU Card............................................................................................... 5-23

Removing/Replacing Other Options............................................................................ 5-23

viii

6 Configuring Your System

Introduction..........................................................................................................................6-1

Viewing the System Configuration.......................................................................................6-1

ARC Console Configuration Options............................................................................. 6-2

SRM Console Configuration Commands .......................................................................6-4

The show config Command....................................................................................6-5

The show device Command....................................................................................6-8

The show memory Command.................................................................................6-9

The set and show Commands................................................................................ 6-10

Memory .............................................................................................................................6-11

Network Connections......................................................................................................... 6-12

Setting Network Configuration.................................................................................... 6-13

Keyboard Type................................................................................................................... 6-13

EISA and ISA Options ....................................................................................................... 6-14

EISA Bus ....................................................................................................................6-14

ISA Bus.......................................................................................................................6-16

EISA Configuration Utility (ECU)............................................................................... 6-16

Before You Run the ECU ..................................................................................... 6-17

Configuring EISA Options...........................................................................................6-18

Configuring ISA Options............................................................................................. 6-21

PCI Option Cards...............................................................................................................6-23

Storage Devices..................................................................................................................6-23

Determining SCSI Storage Device IDs ........................................................................ 6-24

On-Board SCSI Bus Configuration..............................................................................6-25

Rules for Configuring SCSI Controller Option Cards...................................................6-25

SCSI Bus Backplane Configurations............................................................................ 6-25

Configuring the Backplane with One Controller.......................................................... 6-25

Single-Controller SCSI Configuration...................................................................6-26

Contents

7 Upgrading Your System

Introduction..........................................................................................................................7-1

Planning Your Upgrade........................................................................................................ 7-1

Access from the Internet................................................................................................ 7-3

Digital Systems and Options Catalog............................................................................. 7-3

Upgrade Options .................................................................................................................. 7-4

Firmware.......................................................................................................................7-4

Updating Firmware Using the CD-ROM Drive..............................................................7-5

To update an OpenVMS Alpha or Digital UNIX system:........................................7-5

To update a Windows NT system: ..........................................................................7-6

ix

Contents

Updating Firmware Using the Network ......................................................................... 7-6

Updating Firmware Using the Diskette Drive................................................................7-6

8 Troubleshooting Your System

Introduction ......................................................................................................................... 8-1

Troubleshooting Overview................................................................................................... 8-2

System Diagnostics..............................................................................................................8-3

Interpreting Error Beep Codes....................................................................................... 8-4

Reading the Console Event Log .................................................................................... 8-4

The test Command ........................................................................................................ 8-5

The kill and kill_diags Commands ................................................................................ 8-6

The show_status Command........................................................................................... 8-7

Power Problems................................................................................................................... 8-7

Console Problems ................................................................................................................ 8-7

Boot Problems...................................................................................................................... 8-9

Problems Detected by the Operating System...................................................................... 8-10

Storage Problems............................................................................................................... 8-11

Option Card Problems........................................................................................................ 8-14

Network Problems....................................................................................................... 8-14

EISA/ISA Bus Problems.............................................................................................. 8-14

PCI Bus Problems ....................................................................................................... 8-14

PCI Parity............................................................................................................. 8-15

Monitor and Terminal Problems......................................................................................... 8-16

Keyboard and Mouse Problems.......................................................................................... 8-17

Printer Problems................................................................................................................. 8-18

Overheating Problems........................................................................................................ 8-18

Using the Fail-Safe Loader................................................................................................. 8-18

Using the Update Utility.............................................................................. 8-19

9 Quick Reference

Introduction ......................................................................................................................... 9-1

Messages.............................................................................................................................. 9-1

Hardware Overview............................................................................................................. 9-2

System Front View........................................................................................................ 9-2

System Rear View......................................................................................................... 9-3

System Top View.......................................................................................................... 9-4

System Board Connectors, Chips, and Slots .................................................................. 9-5

Port Pinouts................................................................................................................... 9-6

VGA Port Connector.............................................................................................. 9-6

Parallel Port Connector........................................................................................... 9-7

x

Serial Port Connectors............................................................................................9-8

Keyboard and Mouse Port Connectors....................................................................9-8

SCSI Port Connector...............................................................................................9-9

LEDs..................................................................................................................................9-10

System Board Jumper Settings ........................................................................................... 9-10

SCSI ID Settings................................................................................................................9-13

Single-Controller Configuration Jumper Options......................................................... 9-13

Specifications..................................................................................................................... 9-14

System Architecture...........................................................................................................9-16

Glossary

Index

Table of Figures

Figure 1-1: Front Panel Indicators ........................................................................................1-6

Figure 1-2: Front Panel Switches.......................................................................................... 1-8

Figure 1-3: Rear Panel Ports and Slots..................................................................................1-9

Figure 1-4: Storage Option Compartments ......................................................................... 1-11

Figure 2-1: Workroom Area.................................................................................................2-3

Figure 2-2: System Accessories............................................................................................2-5

Figure 2-3: Connecting a Monitor or a Terminal .................................................................. 2-6

Figure 2-4: Network Connections.........................................................................................2-7

Figure 2-5: External System Cabling....................................................................................2-8

Figure 2-6: System Lock and Key ........................................................................................ 2-9

Figure 4-1: Location of the On/Off Switch...........................................................................4-3

Figure 4-2: Location of Storage Devices ............................................................................ 4-27

Figure 4-3: Diskette Drive Components.............................................................................. 4-28

Figure 4-4: CD-ROM Drive Components...........................................................................4-29

Figure 5-1: Removing the Top Panel.................................................................................... 5-4

Figure 5-2: Memory Banks and Connectors.......................................................................... 5-5

Figure 5-3: Removing a Memory Module.............................................................................5-7

Figure 5-4: Installing a Memory Module..............................................................................5-8

Figure 5-5: EISA, ISA, and PCI Slots on the System Board..................................................5-9

Figure 5-6: EISA, ISA, and PCI Option Cards.................................................................... 5-10

Figure 5-7: Installing or Removing an Option Card............................................................ 5-11

Figure 5-8: System Drive Bays........................................................................................... 5-16

Figure 5-9: Installing a Tape Drive..................................................................................... 5-17

Figure 5-10: Replacing or Installing a Diskette Drive......................................................... 5-18

Contents

xi

Contents

Figure 5-11: Installing the Power Supply............................................................................ 5-20

Figure 5-12: Removing and Installing the CPU Card.......................................................... 5-22

Figure 6-13: Memory Banks............................................................................................... 6-12

Figure 6-14: EISA and ISA Cards ...................................................................................... 6-14

Figure 6-15: EISA, ISA, and PCI Open Slots ..................................................................... 6-15

Figure 6-16: PCI Option Card ............................................................................................ 6-23

Figure 6-17: Single-Controller SCSI Configuration............................................................ 6-26

Figure 8-1: Fail-Safe Jumper on the CPU Card (Normal Position)...................................... 8-19

Figure 9-1: System Front View ............................................................................................ 9-2

Figure 9-2: System Rear View ............................................................................................. 9-3

Figure 9-3: System Top View............................................................................................... 9-4

Figure 9-4: System Board Connectors, Chips, and Slots.......................................................9-5

Figure 9-5: System Board Jumper Positions for Normal Operation ..................................... 9-11

Figure 9-6: CPU Card Jumper Positions for Normal Operation........................................... 9-12

Figure 9-7: RRD45 CD-ROM Jumper Locations................................................................ 9-13

Figure 9-8: System Architecture......................................................................................... 9-16

Table of Tables

Table 1–1: Console Firmware Tasks .................................................................................... 1-3

Table 1–2: Front Panel Controls and Indicators.................................................................... 1-7

Table 1–3: Rear Panel Ports and Slots................................................................................ 1-10

Table 2–1: Optimal Environmental Conditions .................................................................... 2-4

Table 2–2: Power Supply Ratings.........................................................................................2-4

Table 2–3: System Accessories............................................................................................ 2-5

Table 4–1: Basic SRM Console Commands....................................................................... 4-12

Table 4–2: Windows NT (ARC) Console Help................................................................... 4-16

Table 4–3: Startup and Boot Environment Variables.......................................................... 4-21

Table 4–4: Booting Windows NT from the Boot Menu...................................................... 4-25

Table 5–1: Testing with the show config Display............................................................... 5-13

Table 6–1: Operating System Memory Requirements......................................................... 6-12

Table 6–2: Determining Available SCSI IDs...................................................................... 6-24

Table 8–1: Determining Where to Look............................................................................... 8-3

Table 8–2: Error Beep Codes............................................................................................... 8-4

Table 8–3: Troubleshooting Power Problems....................................................................... 8-7

Table 8–4: Troubleshooting Console Problems .................................................................... 8-8

Table 8–5: Troubleshooting Boot Problems.......................................................................... 8-9

Table 8–6: Troubleshooting Problems Detected by the Operating System.......................... 8-11

Table 8–7: Troubleshooting Fixed-Media Problems........................................................... 8-12

Table 8–8: Troubleshooting Removable-Media Problems .................................................. 8-13

Table 8–9: Troubleshooting EISA/ISA Bus Problems ........................................................ 8-14

Table 8–10: Troubleshooting PCI Bus Problems................................................................ 8-15

xii

Contents

Table 8–11: Troubleshooting Monitor and Terminal Problems...........................................8-16

Table 8–12: Troubleshooting Keyboard and Mouse Problems............................................ 8-17

Table 9–1: VGA Port Pinouts...............................................................................................9-6

Table 9–2: Parallel Port Pinouts ........................................................................................... 9-7

Table 9–3: Serial Port Pinouts..............................................................................................9-8

Table 9–4: Keyboard and Mouse Port Pinouts...................................................................... 9-8

Table 9–5: SCSI Port Pinouts...............................................................................................9-9

Table 9–6: LEDs................................................................................................................ 9-10

Table 9–7: System Board Default Jumper Settings.............................................................9-10

Table 9–8: Single-Controller Configuration Jumper Options.............................................. 9-14

Table 9–9: System Specifications....................................................................................... 9-14

Table 9–10: System Dimensions.........................................................................................9-14

Table 9–11: System Environmental Specifications............................................................. 9-15

Table 9–12: Power Supply Ratings..................................................................................... 9-15

Table 9–13: Acoustics-Declared Values Per ISO 9296 and ISO 7779.................................9-15

xiii

About This Guide

Purpose and Audience

This guide describes how to set up, operate, troubleshoot, and maintain your AlphaServer

1000A Rackmount system. This information is intended for users, system managers, and

others who perform system management tasks.

Before You Use This Guide

If you have not already installed your system, refer to the installation sheet shipped with

the system.

Some procedures in this guide refer you to your operating system documentation. You

will use your operating system documentation along with this guide. Please note that this

Owner’s Guide is not contained on the CD-ROM Read Me documentation for the

AlphaServer 1000A Rackmount system.

Reader’s Comments

Digital welcomes comments on this or any other manual. You can send your comments to

Digital in the following ways:

• Internet electronic mail to: [e-mail]

Preface

• Mail:

Digital Equipment Corporation

Shared Engineering Services

129 Parker Street (PK03-2/A9)

Maynard, MA 01754-2199

Please reference internal order number S3211 in your correspondence.

xv

Preface

Organization

This guide is organized as follows:
The Preface provides an overview of this guide.

• Chapter 1, "System Overview," provides an overview of system features and

capabilities.

• Chapter 2, "Installing Your Hardware," provides instructions for installing your

system hardware.

• Chapter 3, "Preparing to Install Your Operating System," explains how to prepare

your system for installation of an operating system.

• Chapter 4, "Basic Operation," describes how to turn the system on and off, interpret

startup messages, use console mode, boot an operating system, and use storage

devices.

• Chapter 5, "Installing and Removing Components," explains how to install and

remove internal system components and options.

• Chapter 6, "Configuring Your System," describes how to configure the system.

• Chapter 7, "Upgrading Your System," describes how to plan for upgrading your

system with additional memory, network connections, power supply, options, and

firmware.

• Chapter 8, "Troubleshooting Your System," explains how to identify and solve system

problems and how to perform diagnostics.

• Chapter 9, "Quick Reference" contains system messages, jumper settings, SCSI ID

settings, specifications, and the system diagram.

• The Glossary defines technical terms related to the system.

• The Index locates main topics in this guide.

xvi

Conventions

The following table lists the typographical conventions used in this guide.

Convention Meaning

x

Ctrl/

Warning:
Caution:

Note:

boot

show config

[ ] In command descriptions, brackets indicate

{ } In command descriptions, braces containing items

< > In console mode on-line help, angle brackets

italic type

1

You hold down the Ctrl key while you press
another key, indicated here by x.

Contains information to prevent personal injury.
Provides information to prevent damage to

equipment or software.
Important additional information you may need

when you perform certain procedures.
Commands you enter are shown in this special

typeface. Commands in lowercase letters can be
entered in either uppercase or lowercase.
Commands in uppercase letters must be entered in
uppercase.

Console command abbreviations must be entered
exactly as shown.

optional elements.

separated by commas indicate mutually exclusive
items.

enclose a placeholder for which you must specify
a value.

Italic type in console command sections indicates
a variable.

In figures, a numbered callout labels a part of a
figure. In text, the numbered callout refers to a
labeled part of a corresponding figure.

Preface

xvii

Preface

Related Documentation

This section lists related documents that you may find helpful when you are operating your
system or adding options.

To Learn More About the System

Document Part Number

Alpha Architecture Concepts
Alpha Architecture Concepts

To Install the System

Document Part Number

AlphaServer 1000 Rackmount Installation Guide
Digital UNIX AXP Factory Installed Software

User Information
OpenVMS Alpha Factory Installed Software User

Information

(Digital UNIX) EY-N389E
(OpenVMS Alpha) EY-K725E

EK-RMALP-IN
EK-SFFIS-UG

EK-A0377-UG

To Install and Operate Options

Document Part Number

RRD45 CD-ROM Disc Drive Operating Guide
TZK11 Tape Backup System User's Guide

To Service the System

Document Part Number

AlphaServer 1000 Service Guide

xviii

EK-RRDDD-IN
EK-TZK11-UG

EK-ALPSV-SV

Introduction

This chapter includes the following topics:

• System Overview

• Supported Operating Systems

• System Console Firmware

• System Features

• Front Panel Controls and Indicators

• Rear Panel Ports and Slots

• Internal System Options

• External Options

• Ordering Options

System Overview

1

System Overview

This high-performance, single-processor system is intended for use as a local area network

(LAN) server or commercial applications server. It is housed in a rackmount enclosure,

which contains the system board, CPU card, other logic modules, fans, and the power

supply.

The system uses the DECchip 21064 and DECchip 21064A, reduced instruction set

computer (RISC) microprocessors, based on the Alpha architecture, and provides all the

power of a 64-bit computing environment. The Alpha Privileged Architecture Library

code (PALcode) supports multiple operating environments that offer a choice of

applications.

AlphaServer 1000A Rackmount Owner’s Guide 1-1

System Overview

This system is intended for the following types of uses:

• As an applications server, running relational databases, electronic mail,

communications, or other applications

• As a print server, providing common printing resources to PCs and other systems in a

LAN

• As a file server, providing disk storage to PCs and other systems in a LAN

• As a compute server, displaying the output of applications you run remotely on the

server

Supported Operating Systems

This system supports the following operating systems:

• Windows NT

• OpenVMS Alpha

• Digital UNIX

While the operating system is running, it controls the system, which is in program mode.
When the operating system is not running, a second mode, console mode, allows you to
control system management functions, described in the next section.

System Console Firmware

You perform many of the tasks for managing and configuring your server system in
console mode, where the system is controlled by the console subsystem, rather than the
operating system.

The console subsystem, located in read-only memory (ROM) on the system board,
contains special software, called firmware, that interacts directly with hardware
components and facilitates interaction between the system hardware and the operating
system.

Because the system is designed to support multiple operating systems, it offers two
separate interfaces to the console subsystem. The Windows NT operating system is
supported by the Advanced RISC Computing (ARC) console. The OpenVMS Alpha and
Digital UNIX operating systems are supported by the Alpha System Reference Manual
(SRM) console. Regardless of the operating system you use, you need to access both
consoles, depending on the particular task.

Console Firmware Tasks

The console firmware allows you to perform the tasks listed in Table 1-1 through either
the ARC or the SRM console.

1-2

AlphaServer 1000A Rackmount Owner’s Guide

System Overview

The Windows NT (ARC) console firmware has a menu-based interface designed to

facilitate hardware interaction with the Windows NT operating system.

The OpenVMS Alpha and Digital UNIX (SRM) console firmware has a command line

interface for hardware interaction with the Digital UNIX or OpenVMS Alpha operating

systems.

Table 1–1: Console Firmware Tasks

If You Are
Running...

Windows NT Boot Windows NT ARC

Digital UNIX or
OpenVMS Alpha

And You Want to... Use this Console...

Run the EISA Configuration Utility ARC
Run an Adapter Configuration Utility ARC
Update firmware ARC
Switch to the SRM console ARC
Run programs written to run within the

ARC firmware
List Windows NT device names ARC
Change Windows NT boot configurations

and environment variables
Initialize the system ARC
Display system configuration ARC
Perform diagnostic tests SRM
Boot Digital UNIX or OpenVMS Alpha SRM

Update firmware SRM
Switch to the Windows NT console SRM
Initialize the system SRM
Display system configuration SRM
Display system storage devices SRM
Set/display environment variables specific

to Digital UNIX and OpenVMS Alpha
Set and display environment variables

common to Digital UNIX, OpenVMS
Alpha, and Windows NT

Set console security SRM
Perform diagnostic tests SRM
Run the RAID Configuration Utility SRM command invokes ARC
Run the EISA Configuration Utility SRM command invokes ARC

ARC

ARC

SRM

SRM

AlphaServer 1000A Rackmount Owner’s Guide

1-3

System Overview

System Features

The system provides a number of special features that enhance reliability, ensure
availability, and improve expansion capabilities, as well as facilitate hardware
management and improve security.

Reliability/Availability

64-bit Alpha RISC
architecture

Error Correction Code (ECC)
memory and CPU cache

Variable fan speed Adjusts fan speed according to system

Internal sensors Monitor and detect internal system

System Expansion

Flexible memory architecture Provides a 128-bit data path with ECC

Seven PCI expansion slots and two
EISA expansion slots

Integrated Fast SCSI-2 controller Supports tape, CD-ROM, and hard disk

Provides significantly better
performance than 32-bit architecture.

Allows recovery from most cache and
memory errors.

temperature.

temperature, fan failure, and power
supply temperature.

protection. System memory can be
upgraded from 16 MB to 1 GB using
memory options.

Accommodates industry-standard option
cards such as Ethernet, FDDI, SCSI, and
modems.

drives without use of an expansion slot.

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AlphaServer 1000A Rackmount Owner’s Guide

Integrated SVGA controller Supports management and

Capacity for 5 internal storage
devices

External ports Two serial ports and one parallel port

Wide ready SCSI backplane Provides high-performance drive

Server Management

System diagnostics Allows local and remote diagnosis of

Hardware configuration Allows local and remote system

Unique asset management Unique system identifier in nonvolatile

RAM-based error log Records startup error messages.
Firmware upgrade utility Verifies firmware versions.

System Security

System Overview

configuration applications locally
without use of an expansion slot.

Accommodates three 3½-inch half­height drives, two 5¼-inch half-height
drives (CD-ROM or tape), and one 3½­inch diskette drive.

support external options such as a
printer, a modem, or a local terminal.

technology.

system problems.

configuration.

memory provides easy asset
management.

Key lock Limits access to system components.
Security loop (on rear of system

unit)
Interlock sensor switch Automatically turns off system power if

Allows system to be secured in place.

the top cover is removed while power is
on.

AlphaServer 1000A Rackmount Owner’s Guide

1-5

System Overview

Front Panel Controls and Indicators

The controls and indicators on the front panel of the system unit are shown in Figure 1-1
and described in Table 1-2.

Figure 1-1: Front Panel Indicators

234 51

6

1. On/Off switch

8

2. On/Off indicator

9

3. Operator control panel

10

4. Reset switch

7

11

5. Halt switch

12

6. Diskette drive activity
indicator

7. Diskette drive eject

MLO-013385

button

8. CD-ROM emergency
eject hole

9. CD-ROM eject button

10. CD-ROM activity
indicator

11. CD-ROM volume
control

12. Headphone jack

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AlphaServer 1000A Rackmount Owner’s Guide

System Overview

Table 1–2: Front Panel Controls and Indicators

Control or Indicator Function

Halt switch Halts an OpenVMS Alpha or Digital UNIX

system, returning it to console mode control

Does not affect a Windows NT system.
Reset switch Reinitializes the system and performs startup tests
On/Off switch Switches the system unit on and off
On/Off indicator Lights when the system unit is turned on
Diskette drive activity indicator Lights when the system is accessing the diskette

drive
Diskette drive eject button Ejects a diskette from the diskette drive
CD-ROM volume control Adjusts headphone volume
CD-ROM drive activity indicator Lights when the system is accessing the CD-ROM

drive
CD-ROM eject button Ejects disc from the CD-ROM drive
Operator control panel display Displays diagnostic and error messages

AlphaServer 1000A Rackmount Owner’s Guide

1-7

System Overview

Front Panel Switches

The On/Off, Reset, and Halt switches are located on the left side of the front panel. They
are identified by the icons shown in Figure 1-2.

Figure 1-2: Front Panel Switches

1 2 3

1. On/Off switch

2. Reset switch

3. Halt switch

MLO-013386

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AlphaServer 1000A Rackmount Owner’s Guide

Rear Panel Ports and Slots

The ports and slots on the rear of the system unit are shown in Figure 1-3 and described
in Table 1-3.

Figure 1-3: Rear Panel Ports and Slots

2 3 4

5 6 7 8 9

System Overview

1

1. Four additional SCSI
port knockouts

2. VGA port

3. Keyboard port

4. Serial port/terminal
port (COM1)

5. Mouse port

6. Serial port/terminal
port (COM2)

7. Parallel port

8. PCI/EISA

MLO-013387

9. Power inlet

AlphaServer 1000A Rackmount Owner’s Guide

1-9

System Overview

Table 1–3: Rear Panel Ports and Slots

Port or Slot Used to connect....

Four additional SCSI port knockouts External SCSI devices without using an

VGA port VGA monitor
Keyboard port PS/2-compatible keyboard
Serial port/terminal port (COM1) Console terminal or serial-line peripheral such

External SCSI port External SCSI devices
Mouse port PS/2-compatible mouse
Serial port (COM2) Serial-line peripheral such as a modem
Parallel port Parallel device such as a printer
Up to seven PCI slots Option cards for high-performance network,

Up to two EISA slots Option cards for network, video, sound, or

Power inlet System unit to a power outlet

adjacent slot

as a modem

video, or disk controllers

disk controllers

Internal System Options

Your system supports the following types of options:

Storage options

•

PCI and EISA/ISA options

•

Memory options

•

Storage Options

Mass storage options are located in the three slots behind the bezel (Figure 1-4). The
system accommodates the following types of storage options:

One diskette drive

•

Two removable-media storage devices, typically a CD-ROM drive, a digital audio

•

tape (DAT) drive, or a quarter-inch cartridge (QIC) tape drive
Up to three 3½-inch fixed drives

•

Figure 1-4 shows the locations of the storage option compartments.

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AlphaServer 1000A Rackmount Owner’s Guide

Figure 1-4: Storage Option Compartments

1

System Overview

2

EISA, ISA, and PCI Options

The system supports EISA, ISA, and PCI options, including those for:

• SCSI storage expansion

• Networking

• Communications

• Graphics

Memory Options

You can increase your system's memory to one gigabyte by using various combinations of
memory options. Adding more memory allows your system to run memory-intensive
software more quickly.

1. Fixed drives

2. Diskette drive
compartment

3. Tape drive compartment

4. CD-ROM drive
compartment

3

4

MLO-013388

The system supports the following memory option sizes:

• 16 MB

• 32 MB

• 64 MB

• 128 MB

• 256 MB

AlphaServer 1000A Rackmount Owner’s Guide

1-11

System Overview

Memory options consist of five single in-line memory modules (SIMMs): including one
ECC module, a 16-MB option consisting of five 4-MB modules, a 32-MB option
consisting of five 8-MB modules, a 64-MB option consisting of five 16-MB modules, a
128-MB option consisting of five 32-MB modules, and a 256 MB option consisting of 64­MB modules.

External Options

These external options can be added to your system:

• Monitor or terminal

• Expansion boxes

• Printers

• RAID controller

Ordering Options

The list of supported options is subject to change. Contact your sales representative for the
current supported options and ordering information.

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AlphaServer 1000A Rackmount Owner’s Guide

Introduction

This chapter includes:

• Hardware Setup Overview

• Verifying the Installation Site

• Selecting a System Location

• Identifying Accessories

• Connecting a Keyboard, Mouse, or Printer

• Connecting a Monitor or Terminal

• Connecting to Network Hardware

• Verifying Hardware Setup

• Locking Your System

For information on how to install the chassis into a cabinet and the cabinet into the site,
please refer to the AlphaServer 1000 Rackmount Installation Guide, EK-RMALP-IN,
shipped with your system.

2

Installing Your Hardware

Hardware Setup Overview

Perform these steps to set up your hardware. The steps can vary, depending on the options
you use with your system.

1. Select a system location appropriate for service access, environmental conditions, and
power requirements.

2. Confirm you have all the accessories that ship with the system and any other
accessories you may want to add.

AlphaServer 1000A Rackmount Owner’s Guide 2-1

Installing Your Hardware

3. Connect the keyboard, mouse, printer, and monitor or terminal.

4. Connect to the network hardware.

5. Verify your hardware setup.

Verifying the Installation Site

_________________________Caution____________________________

Review your system warranty. It may require that a Digital service
representative install your system to prevent damage to equipment or software.

____________________________________________________________

Preinstallation Considerations

Before you install the rackmount server system, ensure:

• All cables you plan to connect to the rackmount system are in place and clearly

labeled:
Terminal data cables
Telephone cables
Network cables

• You meet the specifications and environmental conditions listed in the system owner’s

guide. For more information about planning and preparing the installation site for a
computer network for free-standing system, refer to the Site Environmental
Preparation Guide, EK-CSEPG-MA (not shipped with the system.)

• The system is located in an area (see Figure 2-1) that gives 61 cm (24 in) clearance

from the rear of the cabinet and 91 cm (36 in) from the front of the cabinet for
ventilation and servicing.

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AlphaServer 1000A Rackmount Owner’s Guide

Figure 2-1: Workroom Area

Installing Your Hardware

61 cm

(24 in)

48.3 cm
(19 in)

61 cm
(24 in)

61 cm

(24 in)

66.04 cm
(26 in)

61 cm

(24 in)

MLO-011590

AlphaServer 1000A Rackmount Owner’s Guide

2-3

Installing Your Hardware

Environmental Conditions

Table 2-1 lists the environmental conditions in which the system unit best operates.

Table 2–1: Optimal Environmental Conditions

Condition Specification

Temperature range The room temperature must be between 10° C and 40° C

Relative humidity The relative humidity must be between 10% and 90% (20%

Air circulation Fans inside the system unit circulate the air to prevent

Power Requirements

The power supply connects to an ac outlet. Voltage selection is not required.
The system is intended for use at all rated ac input voltages. Table 2–2 lists
power supply ratings.

(50° F and 104° F).

to 80% with removable-media options).

excessive heat, which can damage system components.

Table 2–2: Power Supply Ratings

Specification Range

Voltage 100-120/220-240 VAC
Frequency 50-60 Hz
Current 8.5/4.0 A (one power cord)

__________________________ Note _____________________________

These ratings are the maximum with a fully loaded system enclosure and do
not include a monitor or a terminal.

____________________________________________________________

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AlphaServer 1000A Rackmount Owner’s Guide

System Accessories

Figure 2-2 shows the accessories that ship with the system. Table 2–3 describes the
accessories.

Figure 2-2: System Accessories

Installing Your Hardware

5

1. Keyboard

2. Owner’s guide

1

2

3

4

6

7

MLO-013389

3. System unit keys (2)

4. EISA Configuration kit

5. Power cord

6. Mouse

7. MMJ serial connector

Table 2–3: System Accessories

Accessory Description

Keyboard PS/2-style
Owner's Guide Installation, operation, and

troubleshooting information
System unit keys (2) Locks and unlocks the system unit
EISA Configuration Utility kit Runs the EISA Configuration Utility
Power cord Connects ac power to power supply
Mouse PS/2-style
MMJ serial port connector (H8571-1) Attaches Digital 423 DECconnect cables

Optional Accessories

Depending upon your system’s configuration, you may want to order an optional VGA or
SVGA monitor or terminal.

AlphaServer 1000A Rackmount Owner’s Guide

2-5

Installing Your Hardware

Connecting a Keyboard, a Mouse, or a Printer

If you are using a keyboard, a mouse, or a printer, connect each to the appropriate
connector at the rear of the system. Refer to Figure 1-3 to locate the connectors.

Connecting a Monitor or a Terminal

Connect a VGA monitor, an SVGA monitor, or a terminal to your system unit, as shown in
Figure 2-3.

Figure 2-3: Connecting a Monitor or a Terminal

1

VGA

2

1. Monitor port connection

3

2. Keyboard port connection

3. Mouse port connection

4

VTxxx

4. Terminal port (COM1)
connection

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AlphaServer 1000A Rackmount Owner’s Guide

MLO-013390

Connecting to Network Hardware

You can use network adapters to connect the EISA and PCI buses. Your system
supports various network options. You can connect to ThinWire, AUI, or 10Base-T
Ethernet networks as shown in Figure 2-4.

Figure 2-4: Network Connections

Installing Your Hardware

1. AUI cable

2. 10Base-T cable

3. ThinWire cable

1

2

3

MLO-013391

AlphaServer 1000A Rackmount Owner’s Guide

2-7

Installing Your Hardware

Verifying Hardware Setup

Before you turn on the system, check to ensure that you made all the proper cabling
connections. Refer to Chapter 4, "Basic Operation," for information about turning on your
system. Figure 2-5 shows the external system cabling.

Figure 2-5: External System Cabling

Locking Your System

The system unit is protected by a key lock on the top cover that prevents unauthorized
access to the hardware inside the unit. Turning the key to the left unlocks the top cover.
When the cover is locked, you cannot remove the top panel. Turning the key to the right
locks the system unit and allows you access to install or remove system components.
When the system unit is unlocked, push the top cover to open. Figure 2-6 shows the
system lock in the unlocked position.

VGA

7

1

2

1. VGA monitor

3

2. Keyboard

3. Mouse

4. Printer

4

5. Terminal

6. Modem

MLO-013392

5

7. Power cable

VTxxx

6

To remove the top cover, pull the cover off from the rear of the system. When you remove
the top cover, the system cannot be turned on.

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AlphaServer 1000A Rackmount Owner’s Guide

Figure 2-6: System Lock and Key

1

Installing Your Hardware

2

MLO-013393

A latching loop on the rear panel of the system unit provides additional security and allows
you to attach the system unit to a post or another fixed object.

Recording the System Unit Key Number

Record the number and letter of the system unit key and put it in a safe place in case you
need to order a replacement key. In Figure 2-6, callout number 2 points to the location of
the key number on the system unit key.

AlphaServer 1000A Rackmount Owner’s Guide

2-9

Introduction

This chapter includes the following topics:

• Preparing to Install Windows NT

• Preparing to Install Digital UNIX

• Preparing to Install OpenVMS Alpha

These sections explain how to prepare for installing or upgrading:

• Windows NT Server or Workstation Version 3.51 or later

• Digital UNIX Version 3.0B or later

• OpenVMS Alpha Version 6.2-1H2 or later

If your system was shipped with preinstalled software, proceed to "Booting the Operating
System" in Chapter 4 "Basic Operation," and refer to the software documentation to start
your operating system for the first time.

3

Preparing to Install Your Operating

System

AlphaServer 1000A Rackmount Owner’s Guide 3-1

Preparing to Install Your Operating System

Preparing to Install MicroSoft Windows NT

Preparing the System

1. Before you install the MicroSoft Windows NT operating system, make sure you have
the following items:

• Microsoft Windows NT ARC firmware for the AlphaServer 1000A,

Version 4.44 or later. The ARC firmware is a menu-driven utility to
configure your system and Version 4.44 is required to run Windows NT

3.51.

• Microsoft Windows NT Server or Workstation Version 3.51 or later.

• The EISA Configuration Utility (ECU) diskette for Microsoft Windows

NT, Version 1.8 or later.

• A partitioned and formatted hard disk drive installed in your system. If

your drive has not yet been prepared, follow the instructions in
"Preparing Your Hard Disk" later in this section.

2. If a Microsoft Windows NT product announcement was included with your system, it
contains important READ FIRST information.

3. Contact the administrator of your local area network to obtain the network information
that you need. This information will vary depending on the type of network hardware
and software installed at your location.

Setting the Operating System Type

1. Turn the system on by pressing the On/Off switch on the front of the system. After a
short wait, the operator control panel on the front of the system displays the message
"Model 4/2xx," and the screen displays initialization and testing information. Internal
errors are indicated by audible "beep" codes. (Chapter 8, "Troubleshooting Your
System.")

2. Press the Enter key. If your screen displays the ARC console Boot menu, your system
has already been prepared for use with Microsoft Windows NT and you can proceed
to the next section, "Updating the Firmware."

If your screen displays a triple arrow (>>>) prompt instead of the ARC console Boot
menu, your system has booted the SRM console. Proceed to step 3.

3. Type the following two commands at the SRM console prompt. Press the Enter key
after each command:

set console graphics
set os_type nt

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AlphaServer 1000A Rackmount Owner’s Guide

4. Turn off power to your system by pressing the On/Off switch on the front panel. Wait

at least 10 seconds, then turn the power back on.

5. The system performs several diagnostics. If you see an ECU error message, you can

ignore it, because the remainder of the configuration procedure will correct any
configuration errors that display on the screen.

Updating the Firmware

When the ARC Boot menu displays, note the firmware version number at the top of the
display. Compare this version number to the required version listed in "Installation
Preparation." If no update is required, proceed to the section, "Setting Default
Environment Variables." If an update is required, perform these steps:

1. From the Boot menu, use the arrow keys to highlight the Supplementary menu. Then

press the Enter key.

2. Insert the Digital AlphaServer 1000A Drivers and Firmware Update diskette for

Windows NT 3.51 into the diskette drive.

3. From the Supplementary menu, select "Install new firmware" and press the Enter key.

The update process begins and the following prompt displays.

Apu ->

4. Type Update and press the Enter key.

Preparing to Install Your Operating System

5. At the prompt, "Are you ready to program device?" type the letter y and press the

Enter key.

6. If the update is successful, the screen displays the message, "ARC ROM update

successful." If this message does not display, call your technical support
representative for further assistance.

7. Turn off power to your system by pressing the On/Off switch on the front panel. Wait

at least 10 seconds, then turn power back on.

Setting Default Environment Variables

After updating the firmware, verify that the system displays the correct firmware version
number at the top of the ARC Boot menu. Then perform these steps to set the default
environment variables:

1. From the ARC Boot menu, select the Supplementary menu and press the Enter key.

2. Select "Set up the System..." and press the Enter key.

3. Select "Set default environment variables" and press the Enter key.

4. When prompted to enter the system partition location, select "SCSI hard disk" and

press the Enter key.

AlphaServer 1000A Rackmount Owner’s Guide

3-3

Preparing to Install Your Operating System

5. When prompted to enter SCSI bus and SCSI ID numbers, enter the SCSI bus and ID
for the location of the system partition. These values are used to set an environment
variable, from which Windows NT uses to determine the correct drive and partition to
boot.

If you are unsure about these values, simply accept the default values of 0. If these
values are incorrect for your particular system (if, for example, your hard drives are on
a secondary controller on SCSI bus 1), NT setup will prompt you to run the arcinst
utility. The arcinst utility provides valid values to choose for setting this environment
variable correctly.

6. When prompted to enter the partition number on the disk, verify that it is set to 1, and
press the Enter key.

If you are unsure about your disk configuration, select "Display hardware
configuration" to view a summary of your system hardware.

7. Select "Set default configuration" and choose the diskette and keyboard settings that
correspond to your system.

Setting the EISA Configuration

1. Insert the EISA Configuration Utility diskette for Microsoft Windows NT into the
diskette drive on your server.

2. From the Setup menu, select "Run EISA Configuration Utility from floppy" and press
the Enter key. After a few moments, the EISA Configuration Utility dialog box
displays. Press the Enter key.

If any of the EISA option cards in your computer have not yet been identified, the
system displays a Caution dialog box. You can ignore this dialog box because your
option cards will be identified in the following steps.

3. Press the Enter key to display the "Steps in Configuring your Computer" dialog box.

4. Select "Step 3: View or edit details" to verify your system's configuration (optional).

__________________________ Note _____________________________

Your system supports two EISA option slots. Your ECU display may show
more than two slots, but only the first two are valid.

____________________________________________________________

5. Select "Step 5: Save and Exit" and press the Enter key. At the confirmation prompt,
select "Save the configuration" and press the Enter key. When a dialog box displays,
indicating that the configuration has been saved, press the Enter key. Your system
will restart with the updated information.

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AlphaServer 1000A Rackmount Owner’s Guide

Preparing to Install Your Operating System

Preparing Your Hard Disk

If your first hard disk is already partitioned and formatted with either the FAT or NTFS
file systems, you can omit the steps in the section "Partitioning and Formatting Your Hard
Disk" and begin installation of the Microsoft Windows NT software. It is recommended
that you partition and format your system's hard disk before you install Windows NT
software, even if your hard disk has already been partitioned and formatted.
Repartitioning and reformatting reduce the likelihood of operational problems due to
conflicting versions of the operating system or disk-related problems.

__________________________ Note_____________________________

If the first hard disk in your system currently contains information you need,
back that information up to another medium before you proceed.

____________________________________________________________

Partitioning and Formatting Your Hard Disk

__________________________ Note_____________________________

Omit these steps if you want to maintain your current partitions.

____________________________________________________________

1. Insert the Microsoft Windows NT CD-ROM into your system's CD-ROM drive.

2. Turn on your system. After your system performs startup diagnostics, the system

displays the Windows NT (ARC) console Boot menu.

3. From the Boot menu, select "Run a program" and press the Enter key. A "Program to

run" prompt displays.

4. Type cd: \alpha\arcinst and press the Enter key. The ARC Installation

Program screen displays.

5. Select "Configure Partitions" and press the Enter key. The available disk partitioning

options displays.

6. Select "Delete Partition" and press the Enter key. If your system has only one hard

disk, press the Enter key. If your system has more than one hard disk, select the disk
to be prepared, and press the Enter key.

Depending on the previous disk configuration, you might be notified that no partitions
exist, or you may see a list of one or more partitions. Follow the on-screen prompts to
delete all partitions on the disk.

AlphaServer 1000A Rackmount Owner’s Guide

3-5

Preparing to Install Your Operating System

7. Select "Create Partition" and press the Enter key. When the list of available disks
displays, select the disk to be prepared and press the Enter key. You are prompted for
the size of the partition.

8. Type 6 after the "Enter size" prompt, then press the Enter key. A 6-megabyte
partition is created. This partition will be a file allocation table (FAT) system
partition.

9. Press the Enter key to format the partition. When the formatting is complete, press
the Enter key again.

10. Select "Create Partition" and press the Enter key. When the list of available disks

displays, select the first disk again and press the Enter key. You are prompted for the
size of the partition.

11. Type the larger of the two values at the "Enter size" prompt, then press the Enter key.

The partition is created.

12. Press the Enter key to format the partition. When the formatting is complete, press
the Enter key again.

13. Select "Make Existing Partition into a System Partition" and press the Enter key.

• A message may display asking whether to overwrite an already defined system

partition. Type y.

• If the system displays the message, "Boot selections already exist", exit the

ARCINST program, go to the Setup menu, choose "Manage boot selections," and
delete all existing boot selections. Then return to the Boot menu to restart the
ARCINST program and return to step 13 in these instructions.

14. When the system displays a list of available disks, select the same disk you just

formatted and then press the Enter key. The list of available partitions displays.

15. Select "Partition 1" and press the Enter key. Your system is now prepared for

installation of Microsoft Windows NT.

16. Select Exit and press the Enter key. Select Exit again and press the Enter key.

Installing Microsoft Windows NT

From the ARC Boot menu, select the Supplementary menu and press the Enter key. When
the Supplementary menu displays, select "Install Windows NT from CD-ROM" and press
the Enter key. At this point, installation of Windows NT begins. For further installation
information, refer to your Windows NT documentation.

3-6

AlphaServer 1000A Rackmount Owner’s Guide

__________________________ Note_____________________________

During installation, you are prompted for the location of the files for Microsoft
Windows NT. Install the files into the larger of the two partitions you just
created, and when prompted, format that partition with the NTFS file systems.

____________________________________________________________

Preparing to Install Digital UNIX

Before you install Digital UNIX on your system, make sure you have the following:

• Digital UNIX Version 3.0B, Version 3.2d or later

• SRM console firmware, Version 2.0-3 or later

• EISA Configuration Utility (ECU) diskette, Version 1.8 or later, for Digital UNIX and

OpenVMS Alpha.

Before you start the installation, be sure to review the Digital UNIX release notes for
“General Installation” and refer to the Digital UNIX installation guide for your version of
the operating system.

Setting the Operating System Type

1. Turn the system on. After a short wait, the operator control panel on the front of the

system displays the message "Model 4/2xx," and the screen displays initialization and
testing information.

Preparing to Install Your Operating System

2. Press the Enter key. If the screen displays a triple arrow prompt (>>>) you booted the

SRM console. Verify the value of the set bus_probe_algorithm environment
variable. It should be set to "new." (See "Booting the Operating System" in Chapter 4,
"Basic Operation.") Then, proceed to the next section, "Installing Digital UNIX. "

If the system booted directly into the ARC Boot menu, and you do not see the >>>
prompt, you must proceed to step 3 to switch to the SRM console.

3. From the ARC Boot menu, select the Supplementary menu.

4. From the Supplementary menu, select "Set up the system."

5. From the Setup menu, select "Switch to OpenVMS Alpha or Digital UNIX console."

This allows you to select your operating system console.

6. Select your operating system, then select "Enter" on the Setup menu.

7. When the system displays the message, "Power-cycle the system to implement the

change," press the Reset button.

AlphaServer 1000A Rackmount Owner’s Guide

3-7

Preparing to Install Your Operating System

These steps initiate loading of the firmware. Once the Digital UNIX and OpenVMS
Alpha firmware is loaded and the system is initialized, the system displays the SRM
console prompt (>>>).

8. Verify the value of the set bus_probe_algorithm environment variable. It
should be set to "new." (See "Booting the Operating System" in Chapter 4, "Basic
Operation. ")

Installing Digital UNIX

To install the Digital UNIX operating system from a CD-ROM, or to do a remote
installation over a local network using Remote Installation Service (RIS), refer to your
operating system documentation.

Preparing to Install OpenVMS Alpha

Preparing the System

Before you install the OpenVMS Alpha operating system on your system, make sure you
have the following:

• OpenVMS Alpha operating system, Version 6.2-1H2 or later

• SRM console firmware, Version 2.0-3 or later

• EISA Configuration Utility (ECU) diskette for Digital UNIX and OpenVMS Alpha

Version 1.8.

Before you begin the installation or upgrade, prepare the required hardware and software
components, as described in this section. After preparation is complete, refer to the
OpenVMS Alpha Version 6.2 Upgrade and Installation Manual to install the operating
system.

Preparing Hardware Components

To prepare the hardware components, perform these steps:

1. Be sure the hardware has been installed and checked for proper operation.

2. Be sure you know how to turn on and operate your system components, including the
system unit, console, monitor or terminal, drives, and printer. Refer to Chapter 4,
"Basic Operation" in this guide, if necessary.

3. Set up your system to record the installation procedure on either a hardcopy terminal
or a printer attached to the console terminal. If you do not do this, screen messages
will be lost. You may want to record a transcript of screen messages to refer to during
installation.

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AlphaServer 1000A Rackmount Owner’s Guide

Preparing Software Components

To prepare the software components, perform these steps:

1. Be sure you have all the items listed on the bill of materials in the software

distribution kit. If your distribution kit is incomplete, notify your service
representative and request priority shipment of any missing items.

2. Review all cover letters and release notes.

Setting the Operating System Type

To set the operating system type, perform steps 1 through 7.

1. Turn the system on. After a short wait, the operator control panel on the front of the

system displays the message "Model 4/2xx" and the screen displays initialization and
testing information.

2. Press the Enter key. If the screen displays a triple arrow prompt (>>>), you booted

the SRM console. Verify that the bus_probe_algorithm environment variable is
set to "new." (See "Booting the Operating System" in Chapter 4, "Basic Operation.")
Then, proceed to the section "Installing OpenVMS Alpha."

If the system booted directly into the ARC Boot menu, and you do not see the >>>
prompt, you must proceed to step 3 to switch to the SRM console.

3. From the ARC Boot menu, select the Supplementary menu.

Preparing to Install Your Operating System

4. From the Supplementary menu, select "Set up the system."

5. From the Setup menu, select "Switch to OpenVMS Alpha or Digital UNIX console."

This allows you to select your operating system console.

6. Select your operating system, then select "Enter" on the Setup menu.

7. When the system displays the message, "Power-cycle the system to implement the

change," press the Reset button.
These steps initiate loading of the firmware. Once the Digital UNIX and OpenVMS

Alpha firmware is loaded and the system is initialized, the system displays the SRM
console prompt (>>>).

8. Verify the value of the set bus_probe_algorithm environment variable. It

should be set to "new. " (See "Booting the Operating System" in Chapter 4, "Basic
Operation. ")

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Preparing to Install Your Operating System

Required PALcode

If your computer console does not have a specific minimum version of the privileged
architecture library code (PALcode), you may not be able to boot your system during the
installation or upgrade procedure. To ensure the correct version, perform these steps
before you perform an installation or upgrade:

1. At the SRM console prompt (>>>) on your running system, enter the show
configuration command. The system display indicates the PALcode version
your system is using.

2. To determine whether your system is running the required or recommended version of
PALcode, refer to the most recent OpenVMS Alpha operating system cover letter or
release notes to check for new information that supplements the PALcode information
in the OpenVMS Alpha Version 6.2 Upgrade and Installation Manual. You can also
contact your service representative.

3. If the PALcode version is below the required or recommended minimum, upgrade
your firmware either by following the directions in the section, "Firmware," in
Upgrading, or by contacting your service representative.

Installing OpenVMS Alpha

Use the OpenVMS Alpha CD-ROM to install or upgrade the operating system, or to
perform operations such as backing up the system disk. For installation information, refer
to your operating system documentation.

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Introduction

This chapter explains how to start and stop your system, issue console commands, and
operate other basic system functions. This chapter includes the following topics:

• Turning the System On

• Turning the System Off

• Accessing the System from a Remote Location

• Interpreting Startup Messages

• Using the Consoles

• Booting the Operating System

• Using Storage Drives

• Caring for Your System

This chapter assumes that you have set up the hardware and made all necessary
connections, as described in Chapter 2, “Installing Your Hardware.”

4

Basic Operation

AlphaServer 1000A Rackmount Owner’s Guide 4-1

Basic Operation

Turning the System On

__________________________ Note _____________________________

Your server may be equipped with preinstalled operating system software when
you receive it.

____________________________________________________________

To turn on a system that has the preinstalled operating system software, follow steps 1
through 5 below.

1. Connect any external options, such as monitors or terminals, or expansion boxes that
house storage devices.

2. Make sure the top panel of the system unit enclosure is in place. The system will not
start if the panel is not in place.

3. Plug the power cord into a wall outlet.

4. Turn on any external options that are connected to the system, such as monitors or
terminals, or expansion boxes that house storage devices.

5. Press the On/Off switch on the front of the unit. The green On/Off indicator on the
front of the system will light.

Figure 4-1 shows the location of the On/Off switch. In the On position, the switch is
depressed and remains depressed.

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AlphaServer 1000A Rackmount Owner’s Guide

Figure 4-1: Location of the On/Off Switch

Basic Operation

MLO-013394

The screen on your monitor or terminal will display test codes and initialization
messages. When the startup procedure is complete, the operator control panel
displays the message "Model 4/2xx." By default, the screen displays the SRM console
prompt (>>>) or the ARC menu, depending on how the os_type environment
variable has been set.

6. If you encounter a problem, verify that you correctly performed steps 1 through 5.

Refer to Chapter 8, "Troubleshooting Your System" for additional information. If
your operating system was preinstalled, proceed to the section, "Turning the System
Off. "

7. At this point, if your operating system was not preinstalled, you may have to perform

one or all of the following tasks, depending on the startup display messages and the
operating system that you choose to run. Refer to the section "Booting the Operating
System" in this chapter for more information on each of these tasks.

• Run the EISA Configuration Utility.

• Check the required environment variable settings.

• Change the way that your system powers up or boots.

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Basic Operation

• Verify your configuration.

8. Install the operating system. (Refer to Chapter 3, "Preparing to Install Your Operating
System" and then refer to your operating system documentation.)

9. Reboot the system by pressing the Reset button.

10. If you encounter a problem, verify that you correctly followed steps 1 through 9.
Refer to Chapter 8, "Troubleshooting Your System" for more information.

Turning the System Off

You may not need to turn the system off to resolve system hangs or similar problems. You
can often recover from hangs or other problems by pressing the Reset switch on the
operator control panel shown in Figure 1-2.

_________________________Caution____________________________

If you press the Reset switch, the system reinitializes and you lose the
applications you are running.

Within Windows NT, pressing the Ctrl, Alt, and Delete keys simultaneously
allows you to shut down the operating system and bring up the ARC firmware
with no loss of data.

____________________________________________________________

The following list summarizes the steps for turning the system off.

1. Shut down the operating system, following the instructions in the operating
system documentation.

2. Press the On/Off switch on the front of the system unit.

Turning the System Off for an Extended Period

If you need to turn off your system for an extended period, first turn off power as
described above. Next, unplug the power cord from the power outlet.

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Accessing the System from a Remote Location

If you are running the Digital UNIX or OpenVMS Alpha operating systems, you can
invoke console mode from a remote device that is connected to your system through one
of the serial ports on the rear of the system. The default console port is COM1.
(Figure 1-3 shows the rear panel ports and slots.)

To access the system from a remote location, follow these steps:

1. If you are running Digital UNIX or OpenVMS Alpha, shut down the operating system

(refer to the operating system documentation, if necessary). When the shutdown has
completed, press Return.

The SRM console prompt (>>>) is displayed. Set the console to serial mode by
turning the system off and then on, or by using the following commands at the console
prompt.

>>> set console serial
>>> init

__________________________ Note_____________________________

From a remote location, you cannot reset or initialize a system running
Windows NT. If the system is running Windows NT when you try to access it
from a remote location, attempts to access the system will fail.

____________________________________________________________

Basic Operation

2. Connect to your system from the remote location.

If you want to run the EISA Configuration Utility (ECU) from a terminal
connected to a serial line, refer to the section, "EISA Configuration Utility
(ECU)" in Chapter 6 for more information.

__________________________Notes ____________________________

The terminal must be set for 8-bit controls, the keyboard set so that the tilde (~)
key sends the escape signal, and the console environment variable set to serial.
Setting the tt_allow_login environment variable to 1 enables login to the
SRM console firmware from alternative console ports. Setting it to 0 disables.

____________________________________________________________

Interpreting Startup Messages

After you turn the system on, the operator control panel and your monitor or terminal
screen display the following status information:

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Basic Operation

• The countdown and ready message on the operator control panel

• The system startup display on your monitor or terminal screen

• The Boot menu (for Windows NT systems) or the console prompt (for Digital

UNIX or OpenVMS Alpha systems) on your monitor or terminal screen

Audible beep codes indicate startup errors. See "Interpreting Error Beep Codes" in
Chapter 8, "Troubleshooting Your System. "

While the system runs the startup tests, the operator control panel on the front of the
system displays a series of codes. When the startup tests are complete, the panel
displays the following message:

Model 4/2xx

During the startup sequence, the startup display scrolls on your monitor or terminal
screen. The system startup display looks similar to the Example 4-1.

After the startup display, the operating system determines whether your system displays
a Boot menu (for the Windows NT operating system) or a console prompt (for Digital
UNIX and OpenVMS Alpha operating systems). If the system does not display either a
menu or a console prompt, press the Return key several times. If there is no response,
refer to Chapter 8, "Troubleshooting Your System" for more information.

Systems with Windows NT

If you are using the Windows NT operating system, the ARC firmware displays the
Windows NT Boot menu after the system startup display. The following example shows
the Windows NT Boot menu.

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AlphaServer 1000A Rackmount Owner’s Guide

Example 4–1: Windows NT Boot Menu

Alpha FirmwareVersion n.nn
Copyright (c) 1993-1995 Microsoft Corporation
Copyright (c) 1993-1995 Digital Equipment Corporation

Boot menu:

Boot the Windows NT operating system
Boot an alternate operating system
Run a program
Supplementary menu . . .

Use the arrow keys to select, then press Enter.

Systems with Digital UNIX or OpenVMS Alpha

If you are using the Digital UNIX or OpenVMS Alpha operating systems, the SRM
console prompt displays after the system startup display. The prompt looks like this:

Basic Operation

>>>

To display any messages that scroll by, enter the

cat el

command or

more el

command at the console prompt. Either command lists the contents of the event log file,
one screen at a time.

Example 4-2 shows a sample of the startup display and SRM console prompt for systems
running Digital UNIX or OpenVMS Alpha. (The initial lines, related to copyright and
patent information, remain on-screen for a few seconds only.)

Example 4–2: Digital UNIX or OpenVMS Alpha SRM Startup Display

BIOS Emulation V1.15a
Copyright (c) 1993-1995 Digital Equipment Corporation
All Rights Reserved
Patent Pending
initializing keyboard

eb.....ea.e9.e8.e7.e6.e5.e4.e3.e2.e1.e0.

n.n-nnnn, built on Oct 4 1996 at 14:48:51
>>>

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Basic Operation

Reading the Startup Test Results

The Windows NT startup test display looks similar to the Example 4-3. Test failures are
indicated by an error list including errors that must be fixed before Windows NT may be
booted.

Example 4–3: Windows NT Startup Display

BIOS Emulation V1.15a
Copyright (c) 1993-1995 Digital Equipment Corporation
All Rights Reserved
Patent Pending

Initializing firmware
Initializing EISA bus 0
Initializing device drivers: NCRC810, SWXCR, QLOGIC, KZPSA ...OK

The Digital UNIX or OpenVMS Alpha startup test display indicates successful tests with
the word

OK

.

If the System Passes Startup Tests

If the system passes the startup tests, it either boots the selected operating system or emits
audible beep codes and halts in console mode, depending on the system default settings.

If the System Fails Startup Tests

If the system fails the startup tests, perform these steps.

1. Turn the system unit off, wait approximately 15 seconds, then turn it on again.

2. If the system continues to fail the startup tests, or emits audible error beep
codes and halts, refer to the Chapter 8 "Troubleshooting Your System."

Using the Consoles

You use the Windows NT (ARC) console and the Digital UNIX or OpenVMS Alpha
(SRM) console to perform different tasks. For example, ROM-based diagnostics (such as
the
regardless of the operating system that you are running.

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AlphaServer 1000A Rackmount Owner’s Guide

command) run only from the Digital UNIX or OpenVMS Alpha console,

test

Invoking Console Mode

To perform tasks from console mode you must first invoke console mode by shutting down
the operating system according to the operating system shutdown procedure described in
your operating system documentation. If you are running either the Digital UNIX or
OpenVMS Alpha operating system, you can also invoke console mode by pressing the
Halt switch on the operator control panel.

_________________________ Caution ___________________________

If you are running Digital UNIX or OpenVMS Alpha operating systems, press
the Halt switch only after you have shut down the operating system using the
correct shutdown procedure.

____________________________________________________________

The Halt switch does not affect the Windows NT operating system. To invoke console
mode in Windows NT, shut down the operating system following the procedure described
in the operating system documentation. Turn the system off and then on, or press the Reset
switch .

When to Switch Consoles

You can perform most console-related tasks from the interface designed to interact with
your operating system. However, the console interfaces are designed so that you can
easily switch between them. You will need to switch between the consoles in the
following instances:

Basic Operation

• If you are running Digital UNIX or OpenVMS Alpha and you need to run

the EISA Configuration Utility or the RAID Configuration Utility (RCU),
switch to the Windows NT (ARC) console.

• If you are running Windows NT and you want to perform any of the

following tasks, switch to the Digital UNIX or OpenVMS Alpha (SRM)
console:

1. Test the system (other than self-tests at system startup).

2. Examine and verify options that are recognized by the system.

3. Set or change some environment variables, such as Ethernet
device type and speed for Fast SCSI devices.

4. Verify the versions of all firmware PALcode.

Switching to the Digital UNIX and OpenVMS Alpha (SRM) Console

Depending on the command that you used to invoke the Windows NT (ARC) console, you
may be able to switch to the Digital UNIX and OpenVMS Alpha (SRM) console by

AlphaServer 1000A Rackmount Owner’s Guide

4-9

Basic Operation

pressing the Reset switch on your system unit, or by turning the system off and then back
on. If you typed >>> arc or >>> runecu at the SRM console prompt, you can
use this method.

However, if you typed >>> set os_type nt, use the following procedure, which
loads the firmware:

1. From the ARC Boot menu, select the Supplementary menu.

2. From the Supplementary menu, select "Set up the system."

3. From the Setup menu, select "Switch to OpenVMS Alpha or Digital UNIX
console" to select your operating system console.

4. Press Enter on the Setup menu.

5. When the system displays the message, "Power-cycle the system to implement the
change," press the Reset button.

Once the Digital UNIX or OpenVMS Alpha firmware is loaded and the system is
initialized, the system displays the SRM console prompt (>>>).

Switching to the Windows NT (ARC) Console

To switch from the Digital UNIX or OpenVMS Alpha (SRM) console to the Windows NT
(ARC) console, type the following command at the console prompt:

>>> set os_type nt

Then turn the system off and then back on. This procedure loads the firmware. Once the
Windows NT firmware is loaded and the system is initialized, the system displays the
Windows NT Boot menu.

__________________________ Note _____________________________

If the screen display shows option device names flashing, see the
"Troubleshooting Your System" chapter later in this guide.

____________________________________________________________

As an alternate method, to switch from the SRM to the ARC console in your current
session but return to the SRM console if you turn off the system, you can use the following
command:

>>> arc

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Windows NT (ARC) Console Menus

The Windows NT (ARC) console has three primary menus: the Boot menu, the
Supplementary menu, and the Setup menu.

Boot Menu Functions

The Boot menu items allow you to perform these tasks:

• Boot the default boot selection

• Boot an alternative boot selection

• Run a program

• Access the Supplementary menu

Supplementary Menu Functions

The Supplementary menu items allow you to perform these tasks:

• Install new firmware

• Install Windows NT from a compact disc

• Access the Setup menu

• List the ARC firmware device names for the installed devices

Basic Operation

• Return to the Boot menu

Setup Menu Functions

The Setup menu items allow you to perform these tasks:

• Set the system time

• Set the default system partition

• Configure the system floppy drives and keyboard

• Manage the Windows NT (ARC) boot selections

• Set the system to boot automatically

• Run the EISA Configuration Utility

• Edit the system environment variables

• Reset the system to factory defaults

• Set the default operating system and system firmware

• Return to the Supplementary menu, with or without saving Setup menu changes

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Basic Operation

Digital UNIX or OpenVMS Alpha (SRM) Console Commands

There are two levels of Digital UNIX and OpenVMS Alpha (SRM) console commands:

• Basic

• Comprehensive

Basic Commands

Use basic commands to perform common tasks described in this guide. Table 4-1 lists
each console task with their corresponding command and syntax.

Table 4–1: Basic SRM Console Commands

Task Command Syntax

Boot the Windows NT (ARC)
console firmware.

Boot the operating system. boot boot [-flags [

Display error logs. cat el cat el or more el
Resume program execution. continue continue
Invoke the EISA

Configuration Utility.
Display online help on using

console commands.
Initialize the system. init init
Halt system tests invoked by test

command.
Display online help on using

console commands.
Display status of all

system processes.
Set an environment variable. set set [-default]
Display the value of an

environment variable or
display configuration
information.

Test the system and display
results.

arc arc

[-halt] [-filename][

ecu ecu

help help [

kill_diags kill_diags

man man [

ps ps

show show [

test test

command

command

envar

pal, version}]

longword,]longword

boot_device

. . . ]

. . . ]

envar val

][{config, device, memory,

]

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AlphaServer 1000A Rackmount Owner’s Guide

__________________________ Note_____________________________

To limit the screen display to 23 lines at a time, use:

>>> more [filename]. Example: >>> more el.
Or use,
>>> [command] | more Example: >>> show config | more

____________________________________________________________

_________________________ Caution ___________________________

Environment variables must be entered exactly as shown, not abbreviated. The
system will not recognize an abbreviated form.

____________________________________________________________

Comprehensive Commands

Additional commands are available for system diagnosis and other complex tasks. These
commands require detailed knowledge of your system. Do not use them without fully
understanding how they can affect your system.

To see a list of additional commands, enter help or man at the SRM console prompt.

Basic Operation

SRM Console Security Features

Console security features, which restrict access to certain console commands, are intended
to prevent unauthorized users from modifying system parameters or otherwise tampering
with the system from the console. The SRM console supports two modes:

• Secure mode allows access only to specific console commands: start,

continue, boot (with stored parameters), and login.

• User mode allows access to all SRM console commands.

__________________________ Note_____________________________

The security features work only if access to the system hardware is controlled.
Be sure to keep the front panel of the system locked and the key secure.

____________________________________________________________

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4-13

Basic Operation

The set secure Command

Use the set secure command to enable the security features without restarting the
console. If the console password has already been set, access will be limited to the
start, continue, boot (using the stored parameters), and login
commands. For example: >>> set secure

Console is secure

If the password has not been set, the console will prompt you to set it. (See "The set
password Command" section.)

>>> set secure
Secure is not set. Please set the password.

The set password Command

Use the set password command to set or change the console password. If the
password has already been set, the console prompts you for the new password and
verification, the for the old password.

>>> set

Please enter the password:
Please enter the password again:
Now enter the old password:
>>>

password

__________________________ Note _____________________________

The password length must be between 15 and 30 alphanumberic characters.
Any characters after the 30th are not stored.

____________________________________________________________

If the validation password does not match the one previously set, the password does not
change.

>>> set

Please enter the password:
Please enter the password again:
Validation error

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AlphaServer 1000A Rackmount Owner’s Guide

password

Basic Operation

If the password has not been set, the console prompts you for the new password and
verification.

>>> set

Please enter the password:

Please enter the password again:

>>>

The set login Command

Use the login command to turn off the security features and gain access to all the SRM
console commmands during a particular session. If a password has not been set when you
enter the login command, you wil be prompted to set it, but you need not do so unless
you wish to.

>>> login

Secure not set. Please set the password:

>>>

When the console prompt is redisplayed, the console is no longer in secure mode. If a
password has been set when you enter the login command, you must enter the pasword
at the prompt:

>>> login

Please enter the password:

password

If the password you enter matches the currrent password, the secure mode is turned off
and all console commands can be used. You can then return to secure mode by initializing
the system or entering the boot, continue or start command.

If you forget the password, you can use the login command and the Halt switch to clear
the password:

1. Check that the Halt switch is off.

2. Enter the login command.

3. When the Enter Password: prompt is displayed, press the Halt switch, then press

Return.

4. Press the Halt switch off. The password is now cleared, and the secure mode cannot

be reinstated until you set a new password.

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Basic Operation

__________________________ Note _____________________________

If you leave the halt switch on after you clear the password, the system will not
boot.

____________________________________________________________

The clear password Command

The clear password command clears the environment variable, password, setting it to
zero. Use this command when you want access to all the SRM console commands, but the
system is in secure mode. To use clear password, you must know the current
password. If you do not know the password, see "The login Command."

>>> clear password
Please enter the password:
Password successfully cleared

Getting Help About the Windows NT (ARC) Console

The Windows NT (ARC) console provides general help about using the Setup menu, but it
does not provide help about all menu items.

Table 4–2 lists the steps you perform to display the Setup menu help screen.

Table 4–2: Windows NT (ARC) Console Help

Step Action Result

1 If necessary, enter the Windows NT

console by shutting down the operating
system. (Follow the procedure described
in the operating system documentation.)
Turn the system off and then on.

2 Choose "Supplementary menu..." The system displays the

3 Choose "Set up the system..." The system displays the

4 Choose Help menu and

press Enter.

Setup Menu

Example 4-4 shows a partial Setup menu display with the help menu item selected (shown
in bold).

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AlphaServer 1000A Rackmount Owner’s Guide

The system displays the
Windows NT console Boot menu.

Supplementary menu.

Setup menu.
The system displays the Setup

menu help screen.

Example 4–4: Setup Menu

Alpha Firmware Version n.nn Day, M-DD-YYYY 9:49:50 PM
Copyright (c) 1993-1995 Microsoft Corporation
Copyright (c) 1993-1995 Digital Equipment Corporation

Setup menu:

.

.

.

Reset system to factory defaults

Help

Supplementary menu, and do not save changes...

Use the arrow keys to select, then press Enter.

Switch to OpenVMS Alpha or Digital UNIX console

Setup Menu Help

Example 4-5 shows the Setup menu help display.

Example 4–5: Setup Menu Help Display

Do the following steps, in this order, to set up the system:

1. Set system time.

2. Set default environment variables.

3. Set default configuration.

4. Create at least one boot selection.

5. Set up autoboot, if desired.

6. Run the EISA configuration utility.

Basic Operation

-> An arrow next to a menu item means that something is wrong in this area
of the machine, and you should select this item to fix it.

"Reset system to factory defaults" does steps 2 -- 5 for a typical system.
The Escape key returns from a menu, and aborts a sequence.
The firmware automatically reboots if the configuration is changed.
Press any key to continue. . .

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Basic Operation

Getting Help on the Digital UNIX and OpenVMS Alpha (SRM) Console

To get online help, enter help at the SRM console prompt. Example 4-6 shows the help
command and the resulting display.

Example 4–6: The help Command

>>> help
NAME
help
FUNCTION
Display information about console commands.
SYNOPSIS

help [<command>...]
Command synopsis conventions:
<item> Implies a placeholder for user specified item.
<item>... Implies an item or list of items.
[] Implies optional keyword or item.
{a,b,c} Implies any one of a, b, c.
{a|b|c} Implies any combination of a, b, c.

The following help topics are available:
alloc boot bpt break cat
check chmod clear continue crash
create date deposit dynamic echo
edit eval examine exer exit
false find_field fr_cmd free fw_cmd
grep halt hd help init
isp1020_edit kill kill_diags line ls
man memtest mem_more net nettest
ps rm sa semaphore set
set host shell show show cluster show config
show hwrpb show iobq show map show memory show _status
sleep sp start stop true
update wc x

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Booting the Operating System

You may need to perform these tasks before you boot your operating system:

• Run the EISA Configuration Utility.

• Check required environment variable settings.

• Change the way your system powers up or boots.

• Verify your configuration.

The remainder of this section contains more information about each of these tasks.

Running the EISA Configuration Utility

If you add, remove, or move an EISA or ISA card, you must run the EISA Configuration
Utility before you boot the operating system. Refer to "EISA Configuration Utility" under
"EISA and ISA Options" in Chapter 6 of this guide for more information.

Checking Required Environment Variable Settings

If you are the running Digital UNIX or OpenVMS Alpha operating system, verify the
value of the set bus_probe_algorithm environment variable. It should be set to
"new. "

Basic Operation

You may also want to check that settings for the following variables match your
configuration. The SRM console command to reset each variable is shown in parenthesis.
To see a complete list of environment variables, type show * at the SRM console
prompt.

Operating system (set os_type)
Ethernet device type (set ew*o_mode)
Speed for Fast SCSI devices (set pk*0_fast)
Boot device (set bootdef_dev)
Boot flags (set boot_osflags)
Device names (set bus_probe_algorithm)
Network protocols (set ew*0_protocols)

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Basic Operation

Changing Startup and Boot Defaults

You can change the way the system starts up or boots the operating system. For example,
you can set the system to autoboot or you can change the default boot device. To make
these kinds of changes you need to change default values for your system's environment
variables.

•

To change default values for Windows NT systems, which boot automatically, you
can prevent autoboot by selecting one of the menu options.

•

To change default values for Digital UNIX or OpenVMS Alpha systems, see "set" in
Table 4-1, "Basic SRM Console Commands."

Startup and Boot Environment Variables

The following environment variables affect the way the system starts up or boots:

• auto_action

• autoload

• countdown

• os_type

Table 4–3 lists the boot environment variables and their values, and briefly describes their
effects. Environment variables marked with an asterisk * in Table 4-3 require that you use
the init command to initialize the firmware whenever you reset that particular variable.

Example : >>> set os_type NT

>>> init

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Table 4–3: Startup and Boot Environment Variables

Basic Operation

Operating
System

Digital UNIX
OpenVMS
Alpha

Digital UNIX
OpenVMS
Alpha

Windows NT autoload YES or NO Specifies whether the Windows NT

Windows NT countdown 10 seconds

Windows NT
Digital UNIX
OpenVMS

Alpha

Environment
Variable

auto_action Boot

bus_probe_algorithm New Improves bus sizing and configuration

os_type NT

Value Description

Specifies the system default startup
Halt
Restart

(default value)

UNIX
VMS

action. Applies only to the Digital

UNIX and OpenVMS Alpha operating

systems.

on systems running the Digital UNIX

and Open VMS Alpha operating

systems. Failure to set this environment

variable could result in errors.

operating system should boot. Does not

affect the OpenVMS Alpha or Digital

UNIX operating systems. If the value is

YES, the Windows NT firmware boots

the system after the COUNTDOWN

time limit expires. If the value is NO,

the system halts at the Windows NT

firmware Boot menu.

Specifies the time limit within which

you can stop the Windows NT operating

system from booting if AUTOLOAD is

set to YES. The time limit is specified

in seconds. When you turn on the

system or reinitialize the firmware, the

system displays the seconds remaining

before the operating system boots

automatically. To stop the system from

booting automatically, you must choose

another menu item from the Boot menu.

Specifies the system default operating

system setting. Depending on the value,

the system either boots or restarts the

specified operating system, or halts in

the specified console. You can modify

the value from either the Windows NT

(ARC) console or Digital UNIX or

OpenVMS Alpha (SRM) console.

AlphaServer 1000A Rackmount Owner’s Guide

4-21

Basic Operation

Entering the Windows NT Firmware

The system enters and remains in the Windows NT firmware under these conditions:

• When os_type is set to NT and autoload is set to NO

• When autoload is set to YES and you choose another menu item on the Boot menu

before the countdown time limit expires.

Entering the Digital UNIX and OpenVMS Alpha Firmware

The system enters and remains in the Digital UNIX and OpenVMS Alpha firmware under
these conditions:

• When auto_action is set to HALT and os_type is set either to Digital UNIX or

OpenVMS Alpha.

• When the startup tests fail, the system ignores the os_type setting and enters the

Digital UNIX and OpenVMS Alpha console automatically. If the os_type setting is
NT when the system fails, it returns to the Windows NT firmware when you correct
the error.

Verify Your Configuration

Windows NT Systems

To verify your Windows NT configuration, select the ARC console menu option "Display
Hardware Configuration," which displays the configuration information in a sequence of
four displays. The first display shows system information such as memory, CPU speed,
NVRAM usage, the ARC version time-stamp, and the type of video detected. The second
display lists the devices detected by the firmware, including the monitor, keyboard, serial
ports, and devices on the SCSI bus. The third display contains PCI slot information: bus
number, device number, function number, vendor ID, device ID, revision ID, interrupt
vector, and device type. All PCI network cards are displayed. The fourth display
contains EISA slot information: slot, device, and identifier. All EISA network cards are
displayed.

You can also list options recognized by your system by entering the Digital UNIX and
OpenVMS Alpha commands described in the section, "Viewing the System Configuration"
in Chapter 6, "Configuring Your System." To enter these commands, you must switch
from the Windows NT (ARC) console to the Digital UNIX and OpenVMS Alpha (SRM)
console. For information about switching to the Digital UNIX and OpenVMS Alpha
(SRM) console, refer to "Switching to the Digital UNIX and OpenVMS Alpha (SRM)
Console" earlier in this chapter.

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AlphaServer 1000A Rackmount Owner’s Guide

__________________________ Note_____________________________

Switch back to the Windows NT (ARC) console before you boot the Windows
NT operating system

____________________________________________________________

Digital UNIX or OpenVMS Alpha Systems

Use these SRM console commands to verify system configuration for Digital UNIX or
OpenVMS Alpha systems.

show config Displays the buses on the system and the devices found on

those buses

show device Displays the devices and controllers in the system
show memory Displays main memory configuration
set

show Set and display environment variable settings

and

Booting Windows NT

When the system ships with the Microsoft Windows NT operating system, the system
default settings cause the system to boot from the system disk automatically after it
successfully completes the startup tests. However, the system counts down for 10 seconds
after it displays the Boot menu before booting. You can stop the system from booting
before this time limit expires by choosing another menu item using the up or down arrow
key.

Basic Operation

You can change these system default settings. For example, you can cause the system to
halt at the Windows NT firmware Boot menu after the startup tests, or you can increase
the countdown time limit.

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4-23

Basic Operation

Changing Windows NT Boot Selections

The Windows NT firmware uses boot selections to locate the operating system files.
When the system is shipped, the default boot selection identifies the system disk as the
location of the operating system files. Thus, the system boots from the system disk. You
can set alternative boot selections if, for example, you want to boot the operating system
from a different device.

Using the Windows NT Boot Menu

Example 4-7 shows the Windows NT Boot menu.

Example 4–7: Windows NT Boot Menu

Alpha Firmware Version n.nn
Copyright (c) 1993-1995 Microsoft Corporation
Copyright (c) 1993-1995 Digital Equipment Corporation

Boot menu:

Boot the default operating system
Boot an alternate operating system
Run a program
Supplementary menu...

Use the arrow keys to select, then press Enter.

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AlphaServer 1000A Rackmount Owner’s Guide

Table 4–4 shows the steps you perform to boot Windows NT from the Boot menu.

Table 4–4: Booting Windows NT from the Boot Menu

Step Action Result

1 To boot the system using the

default boot selection, choose
"Boot Windows NT" on the
Boot menu, and press Return.

2 To boot the system using an

alternative boot selection,
choose "Boot an alternative
operating system" on the
Boot menu and press Return.

3 Choose the alternative boot

selection name you want
to boot and press Return.

Windows NT Boot Selection Menu

Use the Windows NT Boot selection menu to change boot selections for your system.
Choose "Supplementary menu" from the Boot menu and then "Manage boot selection
menu" to access the Boot selection menu. Example 4-8 shows the Windows NT Boot
selection menu.

Basic Operation

The system boots from the system disk,
using the default boot selection –
Environment Variables.

The system displays the alternative boot
selection names.

The system boots from the boot
selection that you choose.

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4-25

Basic Operation

Example 4–8: Windows NT Boot Selection Menu

Alpha Firmware Version n.nn
Copyright (c) 1993-1995 Microsoft Corporation
Copyright (c) 1993-1995 Digital Equipment Corporation

Boot selection menu:
Add a boot selection
Change a boot selection
Check boot selections
Delete a boot selection
Dump boot selections
Rearrange boot selections
Setup menu...
Use the arrow keys to select, then press Enter.

Booting Digital UNIX or OpenVMS Alpha Operating Systems

The operating system, if supplied, is installed on the system disk.

• For more information on preinstalled Digital UNIX software, see the Digital UNIX

Factory Installed Software user information card.

• For more information on preinstalled OpenVMS Alpha software, see the OpenVMS

Alpha Factory Installed Software user information card.

When the system is shipped with Digital UNIX or OpenVMS Alpha software installed, the
system default settings cause the system to boot from the system disk automatically after it
successfully completes the startup tests. You can change these settings if, for example, you
want the system to halt at the console prompt (>>>) after it completes the startup tests.

Digital UNIX and OpenVMS Alpha System Defaults

The Digital UNIX and OpenVMS Alpha operating systems use default settings to tell the
system where the operating system is located and how to boot the system. When the
system is shipped, these default settings cause the system to boot from the system disk.
You can set different default settings if, for example, you want to boot the operating
system from a different device. See "set" in Table 4–1, "Basic SRM Console Commands."

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AlphaServer 1000A Rackmount Owner’s Guide

Boot Command

Use the following command to boot either the Digital UNIX operating system or the
OpenVMS Alpha operating system using the default settings.

...>>> boot

To change any default settings, see "Changing Startup and Boot Defaults" in the section,
"Booting the Operating System," presented earlier in this chapter.

Using Storage Drives

Mass storage drives are devices that store large amounts of data for extended periods. The
system accommodates the following types of storage devices:

• One 3½-inch diskette drive

• Two 5½-inch half-height drives (CD-ROM or tape)

• Up to three 3½-inch fixed hard-disk drives

The drives are located in compartments inside your system as shown in Figure 4-2.

Figure 4-2: Location of Storage Devices

Basic Operation

1

1. Fixed drive

2. Diskette drive

3. Tape drive

4. CD-ROM drive

2

3

4

AlphaServer 1000A Rackmount Owner’s Guide

MLO-013388

4-27

Basic Operation

Using a Diskette Drive

Diskette drives read information from removable diskettes. One diskette drive is located
to the left of the removable-media mass storage compartment, below the CD-ROM drive.
The diskette drive components are shown in Figure 4-3.

To insert a diskette into a diskette drive:

1. Set the write-protect switch (

in the figure) on the diskette to either the write-

1

protected or write-enabled position.

2. Insert the diskette as shown in the figure.
The activity indicator (

in the figure) lights when the system reads the diskette.

2

Figure 4-3: Diskette Drive Components

1

Protect

1. Write-protect switch

2

2. Activity indicator

3. Eject button

3

To remove a diskette:

Press the Eject button (

4-28

AlphaServer 1000A Rackmount Owner’s Guide

in the figure) on the diskette drive.

3

MLO-011553

Using a CD-ROM Drive

CD-ROM drives read information from removable CDROMS (read-only compact
discs).Your system uses a CD-ROM drive that has an automatic loading/ejection feature
that functions only when power is supplied. Figure 4-4 shows the components of a CD­ROM drive.

_________________________ Caution ___________________________

Handle a CD-ROM by its edges. Do not touch the surface. Fingerprints and
dust can cause the CD-ROM to malfunction.

____________________________________________________________

Figure 4-4: CD-ROM Drive Components

6

Basic Operation

1. Emergency eject hole

2. Eject button

1

3. Activity indicator

2

4. Volume control

3

5. Headphone jack

6. CD-ROM

4

To insert a disc into the drive:

1. Press the CD-ROM drive eject button (item

2. Load the CD into a caddy (item

3. Push the caddy into the CD-ROM drive.

The activity indicator (item
drive is ready to use. To operate the CD-ROM drive, follow the instructions provided with
your system software.

5

MLO-013395

in the figure). The CD caddy ejects.

2

6 in the figure).

in the figure) turns on. When the activity light turns off, the

3

AlphaServer 1000A Rackmount Owner’s Guide

4-29

Basic Operation

To remove a CD from the drive:

1. Press the drive eject button (item

2. Gently pull the caddy from the CD-ROM drive.

3. Remove the CD from the caddy.

4. Push the drawer back into the drive.

Emergency Procedure

If the CD caddy does not eject when you press the eject button:

Insert the end of a small bar, such as a paper clip,

in the figure) and push in gently. The CD caddy ejects.

1

Caring for Your System

Before doing any cleaning of your system, make sure you turn off the system and
disconnect any external devices. When using a moistened cloth for cleaning, do not allow
any excess fluid to leak into the system, keyboard, or monitor. Wait until the system is
completely dry before you turn it on.

Cleaning Your System

Clean the outside of your system periodically with a soft cloth lightly moistened with a
mild detergent solution. Do not use solvents or abrasive cleaners.

Cleaning Your Mouse

If your mouse does not move smoothly or if the pointer jumps across the screen, the ball
inside the mouse may need cleaning. To clean the ball, do the following:

in the figure). The CD ejects.

2

1

into the emergency eject hole (item

1. Turn the mouse over and remove the plate on the bottom.

2. Remove the rubber ball.

3. Clean the ball and rollers with a cotton swab lightly dampened with a mild detergent.

4. Replace the ball and plate.

1

Use a bar less than 2.0 mm in diameter. To avoid damage to the CD-ROM drive, do not

insert the bar more than 1 in (25 mm).

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AlphaServer 1000A Rackmount Owner’s Guide

Cleaning Your Keyboard

Your keyboard keys may get dirty with use. Clean them with a clean cloth lightly
dampened with a mild detergent solution.

Moving Your System

Before you move or ship the system:

1. Back up all files stored on the hard disk drive.

2. Turn off the external peripherals, the system, and the monitor or terminal.

3. Disconnect the power cord from the wall outlet and from the back of the system unit.

4. Disconnect the monitor or terminal, keyboard, mouse, and any other cables from the

back of the system unit.

Ensure you have taken all safety precautions before you remove or deinstall equipment.
Refer to the installation guide for more details.

Installing Your System at a New Location

After you move the system to a new location, perform the installation instructions that
came with your system to unpack and install it. Ensure that the new location conforms to
the recommendations listed in Chapter 2, “Installing Your Hardware.”

Basic Operation

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4-31

Installing and Removing Components

Introduction

This chapter explains how to prepare for and perform installation and removal of your
system's components. You need to perform these procedures in order to upgrade your
system or replace defective components. This chapter includes the following topics:

• Preparing to Install or Remove Components

• Top Panels

• Memory Modules

• EISA, ISA, and PCI Option Cards

• Storage Devices

• Network Interface Card

• Power Supply

• CPU Card

• Removing/Replacing Other Options

5

_________________________Caution ___________________________

Be sure you follow appropriate antistatic precautions whenever you handle
internal components. Components listed in the "Removing/Replacing Other
Options" section in this chapter should only be handled by qualified service
personnel.

____________________________________________________________

AlphaServer 1000A Rackmount Owner’s Guide 5-1

Installing and Removing Components

Preparing to Install or Remove Components

To prepare your system for installation and removal of components, you need to assemble
the required equipment, be familiar with anti-static precautions, and remove the top of the
system unit.

Required Equipment

You need the following equipment to perform the installation and removal procedures
described in the following sections.

• Flat-head screwdriver

• Phillips-head screwdriver

• Antistatic wriststrap

• Replacement option board kit or device kit, if necessary

Antistatic Precautions

When you handle internal system components, use an antistatic wriststrap to avoid
damaging the components.

_________________________Caution____________________________

Do not disconnect the system unit power cord or unplug the power cord from the
power supply socket. The power cord grounds the system unit, and prevents
damage to the internal components.

____________________________________________________________

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AlphaServer 1000A Rackmount Owner’s Guide

Top Panel

You must remove the top panel before you install or remove any internal component.

Removing the Top Panel

To remove the top panel (reference Figure 5-1):

_________________________Caution ___________________________

Make sure the system unit On/Off switch is in the "off" position before you
remove the system top and side panels.

____________________________________________________________

1. Shut down the operating system following the instructions in the operating system

documentation.

2. Set the On/Off switches on all external options connected to the system to the off

position.

3. Set the On/Off switch on the system unit to the off position. An interlocking sensor

switch inside the system unit automatically turns off the system if you remove the top
panel and do not turn off the system.

Installing and Removing Components

_________________________Warning ___________________________

Wait at least 15 seconds to allow time for the power supply capacitors to
discharge safely.

____________________________________________________________

4. Turn the lock to the left to unlock the system unit.

5. Grasp the finger groove at the rear of the top panel and pull the top panel straight back

(about four inches). Lift up on the panel.

AlphaServer 1000A Rackmount Owner’s Guide

5-3

Installing and Removing Components

Figure 5-1: Removing the Top Panel

2

1

Replacing the Top Panel

To replace the top panel of the system unit (Figure 5-1):

3

1. Front bezel removal

2. Top panel removal

3. Aligning tabs

MLO-011556

1. Align the top panel with the top of the side panels and slide the panel gently onto the
unit from the rear.

2. Lock the top panel by turning the system unit key to the left.

3. Set the On/Off switches on all external options connected to the system to the "on"
position.

4. Set the On/Off switch on the system unit to the "on" position.

Memory Modules

The system unit supports 20 single in-line memory module (SIMM) connectors on the
system board. The SIMM connectors are grouped in four memory banks consisting of five
memory modules, including one for ECC (Error Correction Code). Figure 5-2 shows the
four memory banks and their memory module connectors.

5-4

AlphaServer 1000A Rackmount Owner’s Guide

Installing and Removing Components

Remember these rules when you install memory modules:

• Bank 0 must contain a memory option.

• A memory option consists of five memory modules. When you install a memory

option in a memory bank, you must install a memory module in all of the connectors
in that bank.

• All memory modules within a bank must be of the same capacity.

• Larger SIMM groups must occupy the lower-numbered banks.

The system unit supports five sizes of memory options: 16-, 32-, 64-, 128- and 256­megabytes. Using combinations of these five memory options, the system supports
between 16 MB and 1 GB of memory.

Figure 5-2: Memory Banks and Connectors

1

2

3

4

5

SIMM 1
SIMM 0

SIMM 1

SIMM 0
SIMM 1
SIMM 0

SIMM 1

SIMM 0

2
0

SIMM 3
SIMM 2

SIMM 3

SIMM 2
SIMM 3
SIMM 2

SIMM 3

SIMM 2

3
1

MLO-013401

1. Bank 3

2. Bank 2

3. Bank 1

4. Bank 0

5. ECC banks

AlphaServer 1000A Rackmount Owner’s Guide

5-5

Installing and Removing Components

Removing Memory Modules

_________________________Caution____________________________

Static electricity can damage electronic components. Use an antistatic wriststrap
when you handle these components (see the section, "Antistatic Precautions").

____________________________________________________________

You may need to remove memory modules to either remove or install another memory
module. Note the position of any memory modules that you remove.

Figure 5-3 shows the removal procedure for a memory module. To remove a memory
module:

1. Remove the appropriate memory modules by pressing the metal clips (1) on each side
of the memory module connector.

2. Tilt the memory module and lift it (2) out of its connector.

__________________________ Note _____________________________

Memory modules can only be removed and installed in successive order. For
example, to remove a module at bank 0, you must first remove modules 0 and 1
for banks 3, 2, and 1.

____________________________________________________________

5-6

AlphaServer 1000A Rackmount Owner’s Guide

Figure 5-3: Removing a Memory Module

1

2

Installing and Removing Components

1. Metal clips

2. Memory module in
connector

Installing Memory Modules

You need to install a new memory module to replace a faulty module or when you upgrade
a memory bank. You may need to remove memory modules in order to access the
memory slots for any new modules (see the earlier section, "Removing Memory
Modules"). To install a memory module, refer to Figure 5-4 and perform these steps:

1. Tilt the connecting end of the module and press gently on the module so it slips over
the two posts at each end of the slot (see Figure 5-4).

2. Reinstall any memory modules that you removed for access.

3. Replace the system panels following the procedures in "Replacing the System Unit
Panels."

4. Test the memory configuration using these commands:

>>> show memory
>>> memory
For more information, refer to the section on "Memory" in Chapter 6.

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AlphaServer 1000A Rackmount Owner’s Guide

5-7

Installing and Removing Components

Figure 5-4: Installing a Memory Module

2

1

5-8

AlphaServer 1000A Rackmount Owner’s Guide

MLO-011574

EISA, ISA, and PCI Option Cards

For a description of available system options, see Chapter 7, "Upgrading Your System."
Installing and removing EISA, ISA, and PCI option cards includes these tasks:

• Installing an Option Card

• Removing an Option Card

• Testing an Option Card Installation

• Configuring an Option Card

Figure 5-5 shows the option card slots on the system board.

Figure 5-5: EISA, ISA, and PCI Slots on the System Board

Installing and Removing Components

1. EISA/ISA option slots

2. PCI primary slots

3. PCI secondary slots

1

11

2

3

12
13

1
2
3
4

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AlphaServer 1000A Rackmount Owner’s Guide

5-9

Installing and Removing Components

Installing an Option Card

To install an EISA, ISA, or PCI option card on the system board, refer to Figure 5-6 and
Figure 5-7, and perform the steps below.

__________________________ Note _____________________________

To install a high-performance graphics option card, you must disable the SVGA
jumper (J27) on the system board. Figure 9-5 in Chapter 9, "Quick Reference"
shows the jumper location.

____________________________________________________________

_________________________Caution____________________________

Static electricity can damage electronic components. Use an antistatic wriststrap
when you handle these components. (See the section "Antistatic Precautions.")

____________________________________________________________

1. Select a vacant option card slot on the system board. The top three slots are reserved
for PCI options; the bottom eight are for EISA or ISA options. Figure 5-6 shows the
three kinds of option cards.

Figure 5-6: EISA, ISA, and PCI Option Cards

5-10

AlphaServer 1000A Rackmount Owner’s Guide

ISA

EISA

PCI

MLO-011569

Installing and Removing Components

2. Remove the screw securing the slot cover to the chassis.

3. Remove the slot cover from the system unit and store it for future use.

4. Carefully install the option card into the appropriate connectors on the system board

and press it firmly into place.

5. Secure the option card to the chassis using the screw you removed.

6. When you finish removing or installing internal options, reassemble the system

following the procedure described in "Replacing the Top Panel" earlier in this chapter.

7. Test the option card installation (see the section, "Testing an Option Card Installation"

later in this chapter).

Figure 5-7: Installing or Removing an Option Card

2

1

1 Option card
2 Slot cover screw

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AlphaServer 1000A Rackmount Owner’s Guide

5-11

Installing and Removing Components

Removing an Option Card

To remove an EISA, ISA, or PCI option card from the system unit, refer to Figure 5-7 and
perform these steps:

_________________________Caution____________________________

Static electricity can damage electronic components. Use an antistatic wriststrap
when you handle these components. See the section "Antistatic Precautions."

____________________________________________________________

1. Disconnect any cables connected to the external or internal ports on the option card
you want to remove.

2. Remove the slot cover screws (2) securing the option card to the chassis.

3. Carefully disconnect the option card (1) from the slot connectors on the system board
and remove it from the system.

4. If you intend to leave the option slot vacant, install a slot cover and secure it to the
chassis using the screw you removed.

5. When you finish removing or installing internal options, reassemble the system
following the procedure described in "Replacing the Top Panel," earlier in this
chapter.

Testing an Option Card Installation

To test an option card installation, perform the steps in Table 5–1 and refer to
Example 5–1.

_________________________Caution____________________________

Reassemble the system following the procedures listed in "Replacing the Top
Panel."

____________________________________________________________

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AlphaServer 1000A Rackmount Owner’s Guide

Installing and Removing Components

Table 5–1: Testing with the show config Display

Step Action Result

1 Enter the show config

command to display the system
configuration.

2 Examine the PCI Bus or EISA

bus information in the display to
make sure the new option is
listed.

3 Verify the device name of the

new option.

4 Run a self-test on the option by

entering the test command
followed by its device name.

The system responds with a display
similar to Example 5–1.

If the option is not listed, see
"Troubleshooting Your System."

You must know the device name to
run diagnostic tests on the option.
Enter the show device command
to see the device name.

If the self-test passes, the system
displays the word OK (6) before it
displays the console prompt (>>>).

If the system displays a failure
message, see "Troubleshooting Your
System "

Example 5–1 shows the information that displays when you enter the
command.

AlphaServer 1000A Rackmount Owner’s Guide

show config

5-13

Installing and Removing Components

Example 5–1: The show config Display

>>> show config
Firmware
SRM Console: X4.4-5365
ARC Console: 4.43p
PALcode: VMS PALcode X5.48-115, OSF PALcode X1.35-84
Serial ROM: X2.1

Processor
DECchip (tm) 21064A-6 266

MEMORY
32 MB of System Memory
Bank 0 = 32 MB (8 MB per SIMM) starting at 0x00000000

PCI BUS
Bus 00 Slot 07: INTEL 8275EB PCI to EISA Bridge
Bus 00 Slot 08: Digital PCI to PCI Bridge Chip
Bus 02 Slot 00: ISP1020 SCSI Controller

pka0.7.0.2000.0 SCSI Bus ID 7
dka0.0.0.2000.0 RZ29B
dka400.4.0.2000.0 RRD45

Bus 02 Slot 04: DECchip 21040 Network Controller

Bus 00 Slot 11: DECchip 21040 Network Controller

EISA Bus Modules (installed)
>>>

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AlphaServer 1000A Rackmount Owner’s Guide

ewa0.0.0.2004.0 08-00-2B-E5-6A-41

ewb0.0.0.11.0 08-00-2B-E1-03-19

Configuring an Option Card

Depending on the type of option card you install, you may or may not need to configure it.
When you install EISA and ISA option cards, refer to the system startup display screen to

see if configuration of the card is required. After you turn on the system, the system
startup sequence examines the EISA option slots and reports whether you need to run the
EISA Configuration Utility.

See the section, "EISA and ISA Options" in Chapter 6, "Configuring Your System" for
more information.

When you install PCI option cards, you do not need to perform any configuration
procedures. The system configures PCI cards automatically.

Network Interface Card

The system supports PCI or EISA network option cards. For information on installing
network option cards in your system, refer to the section, "Installing an Option Card,"
earlier in this chapter. For information on cabling them to destinations outside the unit,
refer to the documentation that accompanies the option.

Storage Devices

Installing and Removing Components

The system unit is designed to accommodate multiple SCSI devices, including a CD-ROM
drive, a tape drive, and fixed drive device options. The diskette drive connects directly to
the system board and is not a SCSI device.

Whenever you install a SCSI device, you must assign it a unique SCSI ID number.
Otherwise, the system will not recognize the device. Depending on how many SCSI
devices you are using or how you want them configured, you may need to alter the SCSI
cabling to enable all of the devices (see Chapter 6, "Configuring Your System").

AlphaServer 1000A Rackmount Owner’s Guide

5-15

Installing and Removing Components

Identifying the Drive Bays

The system contains six storage drive bays, shown in Figure 5-8.

Figure 5-8: System Drive Bays

1

1. 3½-inch fixed
disk drives (3)

2. 3½-inch diskette
drive bay

3. 5¼-inch SCSI tape
drive bay

4. 5¼-inch SCSI
CD-ROM drive bay

2

3

4

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AlphaServer 1000A Rackmount Owner’s Guide

Installing Externally Accessible Devices

To install or a tape drive, reference Figure 5-9 and perform these steps:

1. If you have not done so already, remove the original drive you want to replace. To
remove the tape drive, reverse the order of steps 3 through 7 in this installation
procedure.

2. If you are replacing a drive, set the SCSI ID jumpers on the replacement drive to
the same ID as the original drive. If you are installing a drive, set the SCSI ID to 5,
the default ID for a CD-ROM drive. Se, "Determining SCSI Storage Device IDs" in
Chapter 6, "Configuring Your System" for more information.

3. Remove the drive from the bay by loosening the retaining screws and pulling.

4. Remove the securing bracket on the right side by removing the screws.

5. Attach the securing bracket to the drive you want to install.

6. Slide the drive assembly into the back of the bay until its screw holes align with the
drive bracket holes.

7. Tighten the retaining screws.

8. Connect the power cable and the data cable to the back of the drive.

Installing and Removing Components

Figure 5-9: Installing a Tape Drive

3

4

1

2

1. Tape drive screws

2. Data cable

3. Power cable

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AlphaServer 1000A Rackmount Owner’s Guide

5-17

Installing and Removing Components

Removing Externally Accessible Devices

To remove a tape drive, reverse steps 3 through 7 in the installation procedure,
and refer to Figure 5-9: Installing a Tape Drive

Installing a Diskette Drive

To install a 31/2-inch diskette drive, refer to Figure 5-10 and perform these
steps:

1. Remove the original diskette drive.

2. Locate the ID select switch toward the rear on the right-hand side of the
replacement diskette drive. Set the switch to the 1 position.

3. Slide the diskette assembly into the front of the bay until the screw holes align with
the holes on the bracket.

4. Attach the mounting bracket to the replacement diskette drive using the two screws
you removed from the original diskette drive.

5. Connect the power cable and the data cable to the diskette drive.

Figure 5-10: Replacing or Installing a Diskette Drive

2

3

5-18

AlphaServer 1000A Rackmount Owner’s Guide

1

1. Screws (2)

2. Data cable

3. Power cable

MLO-013397