TFT5600 Rackmount Keyboard and
Monitor (RKM)
Model M5FAE
Maintenance and Service Guide
First Edition (May 2001)
Part Number 230204-001
Compaq Computer Corporation
Notice
© 2001 Compaq Computer Corporation
Compaq and Compaq Insight Manager Registered United States Patent and Trademark Office.
Compaq shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change
without notice. The warranties for Compaq products are set forth in the express limited warranty
statements accompanying such products. Nothing herein should be construed as constituting an
additional warranty.
Compaq TFT5600 Rackmount Keyboard and Monitor (RKM)
Maintenance and Service Guide
First Edition (May 2001)
Part Number 230204-001
Contents
About This Guide
Symbols in Text...........................................................................................................v
Symbols on Equipment...............................................................................................vi
Compaq Technician Notes.........................................................................................vii
Where to Go for Additional Help ............................................................................ viii
Integrated Management Display....................................................................... viii
Telephone Numbers.......................................................................................... viii
Chapter 1
Identifying Components
Front Panel Components.......................................................................................... 1-2
Rear Components..................................................................................................... 1-3
Serial Number Location........................................................................................... 1-4
Chapter 2
Illustrated Spare Parts List
Exploded View of Spare Parts................................................................................. 2-2
Chapter 3
Removal and Replacement Preliminaries
Electrostatic ............................................................................................................. 3-2
Precautions ....................................................................................................... 3-2
Grounding Methods.......................................................................................... 3-2
iv Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide
Removal and Replacement Preliminaries
continued
Rack Stability........................................................................................................... 3-3
Chapter 4
Removal and Replacement Procedures
Spare Replaceable Parts........................................................................................... 4-2
Product Kit Contents................................................................................................ 4-3
Tools Required......................................................................................................... 4-3
SPS-PLASTICS 229846-001................................................................................... 4-4
Removing the Rear Cover................................................................................. 4-5
Removing the Clutch Covers............................................................................ 4-6
Removing the Palm Rest................................................................................... 4-7
Removing the Front Plastic Bezel..................................................................... 4-8
SPS-KEYBOARD 230978-XXX............................................................................. 4-9
Removing the Keyboard Assembly ................................................................ 4-10
SPS-DISPLAY,LCD,15” 229842-001................................................................... 4-13
Removing the Display..................................................................................... 4-14
SPS-ADPTRAC 40W 4PRONG/MINIJCK 218319-001 ...................................... 4-17
Removing the AC Brick.................................................................................. 4-18
SPS-BD,CNTRLR 229847-001 ............................................................................. 4-19
Removing the Controller Board...................................................................... 4-20
SPS-RAIL,MOUNTING,W/SLIDES 229845-001 ................................................ 4-24
Removing the Brace Assembly....................................................................... 4-25
Removing the Mounting Rails with Slides ..................................................... 4-27
SPS-TRAY,METAL 229843-001.......................................................................... 4-29
Removing the Metal Controller Cover............................................................ 4-30
Removing the Metal Tray ............................................................................... 4-32
SPS-CA,VGA,MALE-MALE,9FT 238729-001.................................................... 4-35
Chapter 5
Specifications
Index
About This Guide
This maintenance and service guide is a troubleshooting guide that can be used
for reference when servicing a Compaq TFT5600 Rackmount Keyboard and
Monitor (RKM).
WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy
levels, only authorized service technicians should attempt to repair this equipment. Improper
repairs could create conditions that are hazardous.
IMPORTANT: The installation of options and servicing of this product shall be performed by individuals
who are knowledgeable of the procedures, precautions, and hazards associated with equipment
containing hazardous energy circuits.
Symbols in Text
These symbols may be found in the text of this guide. They have the
following meanings.
WARNING: Text set off in this manner indicates that failure to follow directions in the warning
could result in bodily harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
IMPORTANT: Text set off in this manner presents clarifying information or specific instructions.
NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.
vi Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide
Symbols on Equipment
These icons may be located on equipment in areas where hazardous conditions
may exist.
Any surface or area of the equipment marked with these symbols
indicates the presence of electrical shock hazards. Enclosed area
contains no operator serviceable parts.
WARNING: To reduce the risk of injury from electrical shock hazards,
do not open this enclosure.
Any RJ-45 receptacle marked with these symbols indicates a Network
Interface Connection.
WARNING: To reduce the risk of electrical shock, fire, or damage to
the equipment, do not plug telephone or telecommunications
connectors into this receptacle.
Any surface or area of the equipment marked with these symbols
indicates the presence of a hot surface or hot component. If this
surface is contacted, the potential for injury exists.
WARNING: To reduce the risk of injury from a hot component, allow
the surface to cool before touching.
Power Supplies or Systems marked with these symbols
indicate the equipment is supplied by multiple sources of
power.
WARNING: To reduce the risk of injury from electrical shock,
remove all power cords to completely disconnect power from
the system.
About This Guide vii
Compaq Technician Notes
WARNING: Only authorized technicians trained by Compaq should attempt to repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module level repair. Because of the complexity of the individual boards and
subassemblies, no one should attempt to make repairs at the component level or to make
modifications to any printed wiring board. Improper repairs can create a safety hazard. Any
indications of component replacement or printed wiring board modifications may void any
warranty.
WARNING: To reduce the risk of personal injury from electrical shock and hazardous energy
levels, do not exceed the level of repair specified in these procedures. Because of the
complexity of the individual boards and subassemblies, do not attempt to make repairs at the
component level or to make modifications to any printed wiring board. Improper repairs could
create conditions that are hazardous.
WARNING: To reduce the risk of electric shock or damage to the equipment:
■ If the system has multiple power supplies, disconnect power from the system by
unplugging all power cords from the power supplies.
■ Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
■ Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at
all times.
CAUTION: To properly ventilate your system, you must provide at least 12 inches (30.5 cm) of
clearance at the front and back of the computer.
CAUTION: The computer is designed to be electrically grounded. To ensure proper operation,
plug the AC power cord into a properly grounded AC outlet only.
viii Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide
Where to Go for Additional Help
In addition to this guide, the following information sources are available:
■ User Documentation
■ Compaq Service Quick Reference Guide
■ Service Training Guides
■ Compaq Service Advisories and Bulletins
■ Compaq QuickFind
■ Compaq Insight Manager ™
■ Compaq Download Facility: Call 1-281-518-1418
Integrated Management Display
Some Compaq server models include a Compaq Integrated Management
Display (IMD), an integrated, 16x4 character display mounted on the front of
the server. This display provides easy-to-use menu-driven access to server
information, including model number, LCD firmware revision, and POST
operations.
Telephone Numbers
For the name of your nearest Compaq authorized reseller:
■ In the United States, call 1-800-345-1518.
■ In Canada, call 1-800-263-5868.
For Compaq technical support:
■ In the United States and Canada, call 1-800-386-2172.
■ For Compaq technical support phone numbers outside the United States
and Canada, visit the Compaq website:
www.compaq.com
Chapter 1
Identifying Components
This chapter provides the illustrated parts breakdown and a serial number
location for the Compaq TFT5600 Rackmount Keyboard and Monitor (RKM).
Use the following information to locate and identify the components of the
TFT5600 Rackmount Keyboard and Monitor (RKM).
1-2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide
Front Panel Components
1
4
2
3
5
17
16
6 7 8 9 10
11
12
14
15
13
Figure 1-1. Identifying front panel components
Table 1-1
TFT5600 Rackmount Keyboard and Monitor (RKM)
Front Panel Components
Reference Component Reference Component
Display release latch
Scroll lock LED
Display switch
Track ball
On-screen display scroll up
button
Right pick button
On-screen display scroll
down button
Left pick button
On-screen display activation
button
Scroll up and down button
Programmable wizard key
Scroll left and right button
Nine hot keys
Palm rest
Number lock LED
Front plastic bezel
Cap lock LED
Identifying Components 1-3
Rear Components
1
3
4
6
8
7
2
5
Figure 1-2. Identifying rear components
Table 1-2
TFT5600 Rackmount Keyboard and Monitor (RKM)
Rear Components
Reference Component
AC brick
Rear cover
VGA cable
Power cord
Brace assembly
Clutch covers
Controller board
Metal controller cover
1-4 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide
Serial Number Location
You will need to provide the TFT56000 RKM serial number to Compaq
whenever you request information or order spare parts. The serial number is
located on the bottom of the tray near the agency label.
Figure 1-3. Serial number location
Chapter 2
Illustrated Spare Parts List
This chapter provides an illustrated parts breakdown and a spare parts list for
the Compaq TFT5600 Rackmount Keyboard and Monitor (RKM). See Table
2-1 for the names of referenced spare parts.
2-2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide
Exploded View of Spare Parts
7
9
3
2
2
4
1
6
10
3
3
3
5
4
2
2
8
2
Figure 2-1. Exploded view of the TFT5600 RKM
Illustrated Spare Parts List 2-3
Table 2-1
TFT5600 Rackmount Keyboard and Monitor (RKM) Spare Parts List
Reference Description Spare Parts Number
SPS-DISPLAY,LCD,15” 229842-001
SPS-PLASTICS
■ BEZEL,TRAY,FRONT
(224046-001)
■ REST,PALM
(222178-001)
■ COVER,REAR-TOP
(222179-001)
■ COVER,CLUTCH
(222180-001)
229846-001
SPS-RAIL,MOUNTING,W/SLIDES
■ MOUNTING RAILS,W/SLIDES
■ BRACE,CMA
229845-001
SPS-TRAY,METAL
■ TRAY, METAL
■ COVER, METAL
■ CLIP, GROUNDING
229843-001
SPS-BD,CNTRLR 229847-001
SPS-CA,VGA,MALE-MALE,9FT 238729-001
SPS-ADPTRAC 40W
4 PRONG/MINIJCK
218319-001
SPS-CORD
SPS-CORD,AC,PWR,10’,BLK
SPS-CORD,AC,PWR,10’,BLK-EUR
SPS-CORD,AC,PWR,10’,BLK-UK
SPS-CORD,AC,PWR,10’,BLK-IT
SPS-CORD,AC,PWR,10’,BLK-SI
SPS-CORD,AC,PWR,10’,BLK-JP
255135-001
255135-021
255135-031
255135-061
255135-111
255135-291
continued
2-4 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide
Table 2-1
TFT5600 Rackmount Keyboard and Monitor (RKM) Spare Parts List
continued
Reference Description Spare Parts Number
SPS-CA,AC,LINE,C5C14,ADAPTER
192514-001
SPS-KEYBOARD
SPS-KEYBOARD,CBN
SPS-KEYBOARD,CBN-UK
SPS-KEYBOARD,CBN-GR
SPS-KEYBOARD,CBN-FR
SPS-KEYBOARD,CBN-IT
SPS-KEYBOARD,CBN-SP
SPS-KEYBOARD,CBN-DK
SPS-KEYBOARD,CBN-NO
SPS-KEYBOARD,CBN-SE
SPS-KEYBOARD,CBN-SW
SPS-KEYBOARD,CBN-PT
SPS-KEYBOARD,CBN-BE
SPS-KEYBOARD,CBN-JP
SPS-KEYBOARD,CBN,INTL
230978-001
230978-031
230978-041
230978-051
230978-061
230978-071
230978-081
230978-091
230978-101
230978-111
230978-131
230978-181
230978-291
230978-B31
Chapter 3
Removal and Replacement
Preliminaries
IMPORTANT: Before beginning any of the procedures in Chapter 4, read and understand the cautions
and warnings in this chapter.
This chapter provides general service information for the Compaq TFT5600
Rackmount Keyboard and Monitor (RKM). Adherence to the procedures and
precautions described in this chapter are essential for proper service.
3-2 Compaq TFT5600 Rackmount Keyboard and Monitor (RKM) Maintenance and Service Guide
Electrostatic
CAUTION: When the computer is plugged into an AC power source there is always voltage
applied to the system board. You must disconnect the power cord from the power source
before opening the computer to prevent system board or component damage.
Precautions
To prevent damage to the system, be aware of the precautions you need to
follow when setting up the unit or handling parts. A discharge of static
electricity from a finger or other conductor may damage system boards or
other static-sensitive devices. This type of damage may reduce the life
expectancy of the device.
To prevent electrostatic damage, observe the following precautions:
■ Avoid any contact by transporting and storing products in static-safe
containers.
■ Keep electrostatic-sensitive parts in their containers until they arrive at
static-free workstations.
■ Place parts on a grounded surface before removing them from their
containers.
■ Avoid touching pins, leads, or circuitry.
■ Make sure you are always properly grounded when touching a static-
sensitive component or assembly.
Grounding Methods
There are several methods for grounding. Use one or more of the following
methods when handling or installing electrostatic-sensitive parts:
■ Use a wrist strap connected by a ground cord to a grounded workstation
or computer chassis. Wrist straps are flexible straps with a minimum of
1 megohm
± 10 percent resistance in the ground cords. To provide
proper grounding, wear the strap snug against the skin.
■ Use heel straps, toe straps, or boot straps at standing workstations.
Wear the straps on both feet when standing on conductive floors or
dissipating floor mats.
■ Use conductive field service tools.
■ Use a portable field service kit with a folding static-dissipating work
mat.
Removal and Replacement Preliminaries 3-3
Rack Stability
WARNING: To reduce the risk of personal injury or damage to the equipment,
be sure that:
■ The leveling jackets are extended to the floor.
■ The full weight of the rack rests on the leveling jacks.
■ The stabilizing feet are attached to the rack if it is a single-rack
installation.
■ The racks are coupled together in multiple-rack installations.
■ A rack may become unstable if more than one component is extended for
any reason. Extend only one component at a time.
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