Compaq 5525B, 5532, 5531 User Manual

User’s Manual

5525B/31/32 Line Matrix Printer

READ THIS SOFTWARE LICENSE AGREEMENT BEFORE USING THIS PRINTER

Software License Agreement

CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRINTER. USING THIS PRINTER INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PROMPTLY RETURN THE PRINTER AND ALL ACCOMPANYING HARDWARE AND WRITTEN MATERIALS TO THE PLACE YOU OBTAINED THEM, AND YOUR MONEY WILL BE REFUNDED.

Definitions.

“Software” shall mean the digitally encoded, machine-readable data and program. The term “Software Product” includes the Software resident in the printer and its documentation. The Software Product is licensed (not sold) to you, and Compaq either owns or licenses from other vendors who own, all copyright, trade secret, patent and other proprietary rights in the Software Product.

License.

1. Authorized Use. You agree to accept a non-exclusive license to use the Software resident in the printer solely for your own customary business or personal purp ose s.

2. Restrictions. a. To protect the proprietary rights of Compaq, you agree

to maintain the Software Product and other proprietary information concerning the typefaces in strict confidence.

b. You agree not to duplicate or copy the Software

Product.

c. You shall not sublic ense , sell, lea se, or othe rwi se

transfer all or any portion of the Software Product separate from the printer, without the prior written consent of Compaq.

d. You may not modify or prepare derivative works of the

Software Product.

e. You may not transmit the Software Product over a

network, by telephone, or electronically using any means; or reverse engineer, decompile or disassemble the Software.

f. You agree to keep confidential and use your best

efforts to prevent and protect the contents of the Software Product from unauthorized disclosure or use.

3. Transfer. You may transfer the Software Product with the printer, but only if the recipient agrees to accept the terms and conditions of this Agreement. Your license is automatically terminated if you transfer the Software Product and printer.

Limited Software Product Warranty

Compaq warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Compaq. Compaq does not warrant that the Software is free from all bugs, errors and omissions.

Remedy

Your exclusive remedy and the sole liability of Compaq in connection with the Software is replacement of defective software with a copy of the same version and revision level.

Disclaimer of Warrantie s and Limitation of Remedies

1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. Compaq does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free. Compaq reserves the right to make changes and/or improvements in the Software without notice at any time.

2. IN NO EVENT WILL COMPAQ BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF COMPAQ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

3. Compaq will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

4. Our entire liability and your exclusive remedies for our liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.

5. California law governs this Agreement.

Termination of License Agreement

This License shall continue until terminated. This license may be terminated by agreement between you and Compaq or by Compaq If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.

U.S. Government Rest ri cte d R igh ts

Use, duplication or disclosure by the Government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or discl osure is su bject to res trictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).

Acknowledgement of Terms and Conditions

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

5525B/31/32 Line Matrix Printer

User’s Manual

P/N 422721-001

Compaq® makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Compaq shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Compaq.

Table of Contents

1 Introduction.............................................11

Printer Overview..................................................................11

The Printer Family.........................................................11

Conventions in This Manual..........................................12

Warnings and Special Information................................13

Related Documents.......................................................13

Graphics Enhancements...............................................13

Taking Care of Your Printer ..........................................14

Protocols and Emulations .............................................14

2 Setting Up the Printer ............................. 15

Before You Begin ................................................................15

Power Requirements ..........................................................15

Select a Site ........................................................................16

Printer Dimensions ..............................................................17

Printer Component Locations..............................................18

Remove Packing Materials..................................................19

Adjust the Paper Supports ............................................22

Release the Paper Chains (Cabinet Model)..................23

Remove Tags................................................................24

Attach the Output Basket (Pedestal Model)..................26

Connect the Interface and Power Cords .............................27

Cabinet Model...............................................................27

Pedestal Model .............................................................29

Interface Connections ...................................................30

Install Basic Components....................................................31

Attach the Control Panel Overlays................................31

Load the Ribbon............................................................32

Load the Paper..............................................................34

Table of Contents

Set the Top-of-Form ............................................................38

Procedure .....................................................................38

3 Operating the Printer...............................41

Powering On the Printer ......................................................41

Operating Modes.................................................................41

The Control Panel.................. ...... ....... ...... ....... ...... ..............42

Control Panel Keys .......................................................43

Operational Procedures.. ....... ..............................................47

Reloading Paper ...........................................................47

Unloading Paper ..........................................................55

Replacing the Ribbon....................................................57

Canceling a Print Job....................................................60

4 The Configuration Menus........................61

Configuration Overview .......................................................61

Changing and Saving Parameter Settings....................62

Default and Custom Configurations..............................62

Navigating the Menus ...................................................63

Changing Parameters Example....................................64

Saving Your New Configuration....................................66

Main Menu ....................................................................69

CONFIG. CONTROL...........................................................71

Menu.............................................................................71

ACTIVE EMULATION..........................................................73

EMULATION........................................................................74

PCL-II Emulation...........................................................75

LinePrinter Plus Emulation............................................79

P-Series Emulation .......................................................83

Proprinter XL Emulation ........................... ...... ....... .......87

Epson FX Emulation .....................................................90

IGP/PGL Submenu .......................................................93

IGP/VGL Emulation.....................................................101

MAINT / MISC ...................................................................112

Table of Contents

Menu...........................................................................112

HOST INTERFACE ..........................................................113

Dataproducts Submenu ..............................................114

Serial Submenu............ ...............................................116

IEEE 1284 Parallel (Bidirectional) Submenu...............120

Ethernet Submenu ...................................................... 121

ETHERNET PARAMETERS ........... ...... ............................122

Menu........ ....... ...... ....... ...... ....................................... .. 122

PRINTER CONTROL .......................................................123

DIAGNOSTICS..................................................................125

RIBBONMINDER...............................................................128

5 Interfaces.............................................. 131

Overview............................................................................131

Dataproducts Long Line Interface .....................................132

Dataproducts Long Line Interface Signals ..................133

IEEE 1284 Parallel Interface .............................................134

Compatibility Mode......................................................134

Nibble Mode................................................................134

Byte Mode...................................................................134

Signals ........................................................................135

Terminating Resistor Configurations...........................138

RS-232 and RS-422 Serial Interfaces ...............................140

RS-232........................................................................140

RS-422........................................................................141

Host System Configuration................................................142

Dataproducts Long Lines Parallel Interface ................142

TCP/IP LAN Configuration ..........................................142

Serial Configuration ...... ...... ....... ...... ...... ....... ...... ....... ..143

Internal Ethernet Adapter Configuration............................144

Ethernet Configuration Using the Printer Front Panel.144

Configuring the Internal Ethernet Adapter for TCP/IP .......146

Host Software..............................................................146

Compiling Host Software.............................................147

Table of Contents

Computer-aided Configuration with ezsetup

or npconfig ..................................................................151

Configuration Through the Network with ARP ............152

Configuration Through the Network with RARP..........154

Configuration Through the Network with BOOTP.......155

Restoring Factory Defaults..........................................155

Host Configuration ......................................................156

Direct Printing Without Spooler...................................156

Printing Via the Spooler ..............................................158

Custom Interface Scripts.............................................159

BSD UNIX...................................................................160

System V UNIX...........................................................164

npd Pseudo-device Interface ......................................166

Other TCP/IP Methods................................................171

Configuring The Internal Ethernet Adapter For Novell ......172

Host Software .............................................................172

Internal Ethernet Adapter............................................173

Host Configuration ......................................................174

PSERVER Setup (Pre-NetWare 4).............................175

RPRINTER Setup (Pre-NetWare 4)............................177

NetWare 4 Options ............... ....... ...... ....... ...... ....... .....180

Configuring the Internal Ethernet Adapter for Windows ....183

Print Methods Overview..............................................183

TCP/IP Setup..............................................................184

Configuring TCP/IP.....................................................186

Host Configuration ......................................................189

6 Troubleshooting ....................................195

Cleaning Requirements.....................................................195

Exterior Cleaning ........................................................195

Interior Cleaning..........................................................196

Diagnosing Problems ................................................... .....198

Printing a Hex Dump...................................................198

Fault Messages...........................................................200

Table of Contents

A Printer Specifications ........................... 207

Ribbon Specifications.. ....... ...... ....... ...... ............................207

Paper Specifications..........................................................208

Printer Dimensions ............................................................209

Environmental Characteristics...........................................210

Electrical Characteristics ............................. ....... ...... ....... .. 211

Interfaces............... ...... ....... ...... ....... ...... ............................212

Printing Rates....................................................................212

B Downloading Firmware......................... 213

Loading Flash Memory ......................................................213

C ASCII Character Set............................. 219

D Communication and

Trademark Information ................. .. ... .. .. ....221

Communication Notices.....................................................221

Trademark Acknowledgments...........................................223

Table of Contents

1 Introduction

Printer Overview

This chapter provides a general overview of your printer and the conventions used within this manual.

The Printer Family

The Compaq series of line matrix printers consist of 500, 1000, and 1500 lines per minute (lpm) models packaged in various configurations. All of the models offer software versatility and the latest refinements in line matrix printing technology. The print mechanisms are housed in sound-insulated cabinets which make the printer family among the quietest printers in the world.

Most line matrix printers have specialized architectures, which enable the printer to emulate, or behave like, another printer. These specialized architectures are restricted. Your printer, however, has a flexible architecture that allows new features and emulations to be added as they become available.

PCL with each printer. LinePrinter Plus includes the Epson Printronix

IGP available as optional upgrades. No matter what emulation is installed, your printer is easy to use. The message display and lights on the control panel communicate with you directly and clearly. You can select every function on your printer at the control panel, or you can send commands from the host computer.

-II is the standard emulation. LinePrinter Plus® is also included

P-Series, and IBM Proprinter® III XL emulations. The

/PGL® and IGP/VGL graphics enhancement emulations are

FX-1050,

Chapter 1 Printer Overview

The printer combines the use of Flash, RAM, and nonvolatile RAM for program execution. The Flash is used for all program, font, and emulation storage. New fonts, emulations, or program updates can be downloaded to Flash memory via the parallel or serial interface. The RAM is used for buffers, print image storage, and execution variables. The non-volatile RAM stores configuration, statistics, and internal parameters.

Refer to the following table for a complete listing of model numbers and options.

Table 1. The Compaq Line Matrix Printer Family

Model

Number

5525B 500 lpm 5531 1000 lpm 5532 1500 lpm

Print Speed Pedestal Cabinet

Conventions in This Manual

All uppercase print indic ate s con tr ol pan el key s . Example: Press the CLEAR key, then press the ON LINE key.

Quotation marks (“ ”) indicate messages on the Liquid Crystal Display (LCD). Example: Press the ON LINE key. “OFFLINE” appears on the LCD.

The + (plus) symbol represents key combinations. Example: “Press (DOWN) key at the same time.

= + >” means press the = (UP) key and the >

Warnings and Special Information

Wa rnings and Special Inform ation

Read and comply with all information highlighted under special headings:

WARNING

CAUTION

IMPORT ANT

Conditions that can harm you as well as damage the printer. Conditions that can damage the printer or related equipment. Information that is vital to the operation of the printer.

NOTE: Information affecting printer operation.

Graphics Enhancements

The IGP/PGL and IGP/VGL emulations allow you to create and store forms, generate logos, bar codes, expanded characters, and create other graphics. Alphanumeric and bar code data are added as the form is printed. These emulations are available as factory-installed or fieldinstalled options. For more information, contact your authorized service representative.

Chapter 1 Printer Overview

Taking Care of Your Printer

Your printer will produce high print quality jobs if it is well taken care of. Periodic cleaning, handling the printer properly, and using the correct printer supplies such as paper and ribbons ensures optimum performance. Chapter 6 explains how to clean the printer, and printer supplies are listed in Appendix A.

Whenever it is necessary to service the printer, remember these important maintenance concepts:

• Use only the ribbons specified in Appendix A. Use of incorrect

ribbons can lead to ink migration problems, degraded print quality, and expensive damage to the printer.

• Incorrect closure of the forms thickness lever can lead to smearing,

degraded print quality, paper jams, and damage to the platen and shuttle assembly. Never close the forms thickness lever too tightly.

Protocols and Emulations

protocol

between the printer and its host computer. These rules consist of codes that manipulate and print data and allow for machine-to-machine communication. A printer and its host computer must use the same protocol. As used in this manual, protocol and emulation mean the same thing.

Most impact printers use single ASCII character codes to print text, numbers, and punctuation marks. Some characters, both singly and in groups of two or more, are defined as control codes. Control codes instruct the printer to perform specific functions, such as underlining text, printing subscripts, setting page margins, etc. The main difference between most printer protocols is in the characters used to create control codes and the ways in which these characters are formatted.

When the printer executes the character and control codes of a

particular printer protocol, it is “emulating” that printer. If the printer uses the Proprinter XL protocol, for example, it is emulating a Proprinter XL printer. If the printer is using the Epson FX printer protocol, for example, we can also say it is in Epson FX emulation mode.

is a set of rules governing the exchange of information

2 Setting Up the Printer

Before Y ou Begin

Read this chapter carefully before installing and operating the printer. The printer is easy to install. However, for your safety, and to protect valuable equipment, perform all the procedures in this chapter in the order presented.

Power Requirements

The printer must be connected to a power outlet that supplies 88 to 135 Volts AC or 178 to 270 Volts AC at 47 to 63 Hz. The printer automatically senses and adjusts itself to conform to the correct voltage range.

Primary circuit protection is provided by the power switch, which is also a circuit breaker. Consult an electrician if printer operation affects local

electrical lines. See “Printer Specifications” on page 207 for additional power specifications.

IMPORT ANT

It is recommended that printer power be supplied from a separate AC circuit protected at 10 amperes for 120 volts or 5 amperes for 230 volts at 50 or 60 Hertz.

Chapter 2 Select a Site

Select a Site

Select a printer site that meets all of the following requirements:

• Permits complete opening of the printer cover and doors.

• For cabinet models, allows at least three feet of clearance behind

the printer. (This permits air to circulate freely around the printer and provides access to the paper stacking area.)

• Has a standard power outlet that supplies 88-135 Volts AC or 178-

270 Volts AC power, at 47 to 63 Hz.

• Is relatively dust-free.

• Has a temperature range of 10° C to 40° C (50° F to 104° F), and a

relative humidity from 15% to 90% non-condensing.

• Is located within the maximum allowable cable length to the host

computer. This distance depends on the type of interface you plan to use, as shown in Table 2.

Table 2. Maximum Interface Connection Cable Length

Interface Type Maximum Cable Length

Dataproducts Parallel 12 meters (40 feet) IEEE 1284 Parallel 10 meters (32 feet) Serial RS-232 15 meters (50 feet) Serial RS-422 1220 meters (4000 feet) Dataproducts Long Line 150 meters (492 feet) Ethernet 10Base-T 100 meters (328 feet) Ethernet 10Base2 185 meters (607 feet)

Printer Dimensions

57.5 in.

(146.1 cm)

41.0 in.

27.0 in.

(68.6 cm)

(210.8cm)

83.0 in.

29.0 in.

(73.7 cm)

27.0 in.

(68.6 cm)

(104 cm)

27.0 in.

(68.6 cm)

Figure 1. Printer Dimensions (Cabinet Model)

)

25 in. (63.5 cm.)

10.5 in. (26.67 cm.)

48.0 in. (122 cm.)

24.6 in. (62.48 cm.)

30 in. (76.2 cm.)

Figure 2. Printer Dimensions (Pedestal Model)

Chapter 2 Printer Component Locations

Printer Component Locations

Familiarize yourself with the names and locations of the printer components, shown in Figure 3, before continuing with the rest of the installation procedure.

Figure 3. Printer Component Locations

Legend:

1) Hub Latch

2) Ribbon Spool

3) Horizontal Adjustment Knob

4) Tractor Lock

5) Paper Scale

6) Splined Shaft

7) Paper Support

8) Tractor

9) Hammer Bank Cover and Ribbon Mask

10) Vertical Position Knob

11) Forms Thickness Lever

12) Ribbon Guide

13) Ribbon Loading Path Diagram

Remove Packing Materials

CAUTION

To avoid shipping damage, reinstall the shipping restraints whenever you move or ship the printer.

Save the cardboard packing, foam blocks, and bubble wrap along with the other packing materials in case you need to move the printer. If it is necessary to move the printer, reinstall the shipping restraints, reversing the steps in this section.

Chapter 2 Remove Packing Materials

1. Raise the printer cover.

2. Remove the cardboard packing (1).

3. Open the tractor doors. Push the tractor locks down. Slide the tractors outward as far as they will go. The forms thickness lever (2) should be in the fully open (raised) position.

4. Remove the envelope (3) containing the sample configuration printout. Store the envelope in the pouch attached to the left interior side of the cabinet.

5. Slide the paper supports (4) outward as far as they will go. Lift the hammer bank protective foam (5) and remove it from between the ribbon mask and the platen.

6. Remove the foam strips (6) and the tape securing the foam strips.

7. Rotate the forms thickness lever (7) downward to position “A”.

Chapter 2 Remove Packing Materials

8. Rotate the platen protective foam (8) toward the front of the printer and out from under the support shaft.

Adjust the Paper Supports

1. Slide the paper supports (1) inward until they are approximately four inches from the tractor doors (2).

Release the Paper Chains (Cabinet Model)

Release the Paper Chain s (Cabinet Mode l)

1. Open the cabinet rear door.

2. Cut the tie wraps (1) and release the paper chains (2) from the bags (3) at the top rear of the printer frame. Remove the tie wraps and bags.

3. Make sure each chain hangs freely, with no kinks or knots.

Chapter 2 Remove Packing Materials

Remove T ags

Cabinet Model

Figure 4. Removing Tags

(Left: 1000/1500 lpm models; Right: 500 lpm models)

1. Remove the tie wrap (1) attached to the passive stacker paper fence (3). It is marked with a large, red tag (2).

2. Close the cabinet rear door.

Pedestal Model

Remove Tags

Remove the tie wrap (1) attached to the output basket (3). It is marked with a large, red tag (2).

Chapter 2 Remove Packing Materials

Attach the Ou tput Ba ske t (Pedest al M odel)

1. Place the output basket in the holes in the back of the printer.

2. Screw the ground wire attached to the output basket to the printer.

Connect the Interface and Power Co rds

Before you connect the interface and power cables, verify the voltage source at the printer site conforms to the requirements specified in

“Power Requirements” on page 15.

Cabinet Model

Legend:

1) Host Interface Connectors

2) I/O Cover

3) Cable-Routing Notches

4) AC Power Cable

5) AC Power Connection

Figure 5. Interface and Power Locations

Chapter 2 Connect the Interface and Power Cords

1. Make sure the printer power switch is set to O (Off).

2. Open the cabinet rear door, and remove the cover from the

selected I/O connector. (See “Interface Connections” on page 30.)

3. Locate the cable routing notch in the lower left corner of the back of the cabinet (see Figure 5).

4. Hold the I/O cable below its connector and gently push the cable through the opening in the grommet seated in the notch.

5. Pull the cable up through the notch until it reaches the I/O plate. Attach the cable connector to the printer interface connector previously selected in step 2 of this section. Secure the cable to the printer using the upper and lower standoffs.

6. Open the cabinet front door and cut the strap that secures the box, which contains the power cord, printer ribbon, control panel overlay labels, and documentation.

7. Open the box and remove the power cord, overlays, and documentation.

Pedestal Model

8. Guide the power cord up through the hole in the lower right back corner of the cabinet (see Figure 5). Thread the power cord inside the bracket where the gas spring is attached.

9. Plug the power cord into the printer AC power connector, then into the AC power outlet.

Pedestal Model

Legend:

1) Parallel Connector

2) Auxiliary I/O

3) Serial Connector

4) Power Switch

5) AC Power Connector

1. Make sure the printer power switch is set to O (OFF).

2. Remove the cover from the I/O connector you have selected. (See below.)

3. Attach the cable connector to the printer interface connector.

Plug the power cord into the printer AC power connector, then into the AC power outlet.

Chapter 2 Connect the Interface and Power Cords

Interface Connections

Legend:

1) Parallel (not present on Network-based models)

2) Auxiliary I/O

3) Diagnostic

4) Serial RS-232/RS-422

5) Dataproducts Standard Adapter

2 3

Figure 6. Standard Interfaces

(Left: Pedestal Model; Right: Cabinet Model)

321

Legend:

1) Network 10Base2

2) Network 10Base-T

3) Dataproducts Long Line

Figure 7. Optional Interfaces for the Auxiliary I/O

1. Remove the cover from the I/O connector you have selected.

2. Attach the I/O cable connector to the printer interface connector.

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