Compaq 380 User Manual

INTELLISTRIPE 380

USB/RS-232

DESKTOP MOTORIZED READER-ENCODER

TECHNICAL REFERENCE MANUAL

Manual Part Number 99875275-3

AUGUST 2007

REGISTERED TO ISO 9001:2000

1710 Apollo Court

Seal Beach, CA 90740

Phone: (562) 546-6400

FAX: (562) 546-6301

Technical Support: (651) 415-6800

www.magtek.com

MagTek®, Inc.

Printed in the United States of America

Information in this document is subject to change without notice. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of MagTek, Inc.

MagTek is a registered trademark of MagTek, Inc. IntelliStripe is a registered trademark of MagTek, Inc.

REVISIONS

Rev Number Date Notes

1 16 Oct 03 Initial Release 2 05 Nov 03 Editorial throughout. Sec 1, Configurations: changed 2 part

numbers, clarified power supply description; Features: removed JIS, to optional SAM and TRSM added “contact for further info”; clarified Rotary Pulse Generator; Removed descriptions of TRSM, Sam Ranch PCB, Power-on LED, Access to SAM Ranch sockets; Specifications: changed card speed to 7-10 ips. Sec 2, Figures 2-4 and 2-5: changed part number for power cord and changed voltage from 100-240 to 110V. Sec 3: deleted Figs 3-4, 3-5, 3-6, 3-7, and 3-8 and related text for SAM Ranch.

3 22 Aug 07 Added Encode Coercivity Ranges to specifications to show HiCo

encode capability for 2750 Oe

REGISTERED TO ISO 9001:2000

MagTek Part Number 99875275-1 1710 Apollo Court, Seal Beach, CA 90740 25 February 2003 Voice: 562-546-6400 Fax: 562-546-6301

SOFTWARE LICENSE AGREEMENT

IMPORTANT: YOU SHOULD CAREFULLY READ ALL THE TERMS, CONDITIONS AND RESTRICTIONS OF THIS LICENSE AGREEMENT BEFORE INSTALLING THE SOFTWARE PACKAGE. YOUR INSTALLATION OF THE SOFTWARE PACKAGE PRESUMES YOUR ACCEPTANCE OF THE TERMS, CONDITIONS, AND RESTRICTIONS CONTAINED IN THIS AGREEMENT. IF YOU DO NOT AGREE WITH THESE TERMS, CONDITIONS, AND RESTRICTIONS, PROMPTLY RETURN THE SOFTWARE PACKAGE AND ASSOCIATED DOCUMENTATION TO ABOVE ADDRESS ATTENTION: CUSTOMER SUPPORT.

TERMS, CONDITIONS AND RESTRICTIONS

MagTek, Incorporated (the "Licensor") owns and has the right to distribute the described software and documentation, collectively referred to as the "Software".

LICENSE: Licensor grants you (the "Licensee") the right to use the Software in conjunction with MagTek products.

LICENSEE MAY NOT COPY, MODIFY OR TRANSFER THE SOFTWARE IN WHOLE OR IN PART EXCEPT AS EXPRESSLY PROVIDED IN THIS AGREEMENT. Licensee may not decompile, disassemble or in any other manner attempt to reverse engineer the Software. Licensee shall not tamper with, bypass or alter any security features of the software or attempt to do so.

TRANSFER: Licensee may not transfer the Software or license to the Software to another party without prior written authorization of the

Licensor. If Licensee transfers the Software without authorization, all rights granted under this Agreement are automatically terminated.

purposes. All other copies of the Software are in violation of this Agreement.

TERM:

this Agreement if Licensee fails to comply with any of the terms, conditions or restrictions contained herein. Should Licensor terminate this Agreement due to Licensee's failure to comply, Licensee agrees to return the Software to Licensor. Receipt of returned Software by the

Licensor shall ma

This Agreement is in effect as long as Licensee continues the use of the Software. The Licensor also reserves the right to terminate

LIMITED WARRANTY:

from defects in material or workmanship under normal use. THE SOFTWARE IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Because of the diversity of conditions and PC hardware under which the Software may be used, Licensor does not warrant that the Software will meet Licensee specifications or that the operation of the Software will be uninterrupted or free of errors.

IN NO EVENT WILL LICENSOR BE LIABLE FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE. Licensee's sole remedy in the event of a defect in material or workmanship is expressly limited to replacement of the Software disk(s) if applicable.

GOVERNING LAW: If any provision of this Agreement is found to be unlawful, void or unenforceable, that provision shall be removed

from consideration under this Agreement and will not affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the laws of the State of California and shall insure to the benefit of MagTek, Incorporated, its successors or assigns.

The Software is copyrighted. Licensee may not copy the Software except for archival purposes or to load for execution

rk the termination.

Licensor warrants to the Licensee that the disk(s) or other media on which the Software is recorded to be free

ACKNOWLEDGMENT:

ITS TERMS, CONDITIONS AND RESTRICTIONS AND AGREES TO BE BOUND BY THEM. LICENSEE ALSO AGREES THAT THIS AGREEMENT SUPERSEDES ANY AND ALL, VERBAL AND WRITTEN, COMMUNICATIONS BETWEEN LICENSOR AND LICENSEE OR THEIR ASSIGNS RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.

LICENSEE ACKNOWLEDGES THAT HE HAS READ THIS AGREEMENT, UNDERSTANDS ALL OF

QUESTIONS REGARDING THIS AGREEMENT SHOULD BE ADDRESSED IN WRITING TO MAGTEK, INCORPORATED, ATTENTION: CUSTOMER SUPPORT, AT THE ABOVE ADDRESS OR E-MAILED TO support@magtek.com

iii

FCC WARNING STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC COMPLIANCE STATEMENT

This device complies with Part 15 Of The FCC Rules. Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference. And (2) This device must accept any interference received, including interference that may cause undesired operation.

CANADIAN DOC STATEMENT

This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de las classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par les ministère des Communications du Canada.

UL/CSA

This product is recognized per Underwriter Laboratories and Canadian Underwriter Laboratories 1950.

TABLE OF CONTENTS

SECTION 1. FEATURES AND SPECIFICATIONS.....................................................................................

CONFIGURATIONS.................................................................................................................................

FEATURES...............................................................................................................................................

APPLICABLE DOCUMENTS ...................................................................................................................

Standards .............................................................................................................................................

MagTek Documents .............................................................................................................................

SOFTWARE ACCESSORIES..................................................................................................................

COMPONENTS........................................................................................................................................

Motorized Card Transport.....................................................................................................................3

Lead-in Roller System.....................................................................................................................................3

Front Opto-Sensor...........................................................................................................................................3

Encode Opto-Sensor........................................................................................................................................3

Card-Landed Mechanical Switch Sensor........................................................................................................3

Spring-Loaded Card Registration Guide(s).....................................................................................................

Ability To Transport 0.010 ”to 0.035” Cards..................................................................................................

Card Entry/Orientation....................................................................................................................................

Magstripe Read/Encode ..................................................................................................................................

SmartCard .......................................................................................................................................................

Packing/Enclosure................................................................................................................................

Small Footprint................................................................................................................................................

Cable Management..........................................................................................................................................

Jam Clearance – Ejector Rod..........................................................................................................................

Access to Optional SAMs...............................................................................................................................

Tamper Resistant Security Module (TRSM), Optional ...................................................................................

Electronics and PCBs...........................................................................................................................

Main PCB Components...................................................................................................................................

Host Serial Port ...............................................................................................................................................

USB Port .........................................................................................................................................................

Auxiliary Serial Port........................................................................................................................................

Power Input.....................................................................................................................................................

Polarization and Securement of Serial Port Cables.........................................................................................

Opto-Sensor Inputs..........................................................................................................................................

Rotary Pulse Generator ...................................................................................................................................

External SAM Ranch Interface, Optional........................................................................................................

Dual Color LED..............................................................................................................................................

ISO-8 Smartcard Connector with Landing Switch..........................................................................................

3-Track Read/Encode Magnetic Head.............................................................................................................

DC Motor........................................................................................................................................................

Microcontroller LED Indicator........................................................................................................................

External Auto-Ranging Power Pack.....................................................................................................

Auto-Ranging Input.........................................................................................................................................

Output Rating..................................................................................................................................................

Firmware...............................................................................................................................................

Memory Cards.................................................................................................................................................

FLASH Download Protection.........................................................................................................................

SPECIFICATIONS..................................................................................................................................

SECTION 2. INSTALLATION....................................................................................................................

MOUNTING............................................................................................................................................

Footpad Mounting...............................................................................................................................

Mounting Hole Screws........................................................................................................................

Lock-in-place-slots..............................................................................................................................

1 1 2 2 2 2 2

4 4 4 4 5

5 6 6 6 6

6 7 7 7 7 7 8 8 8 8 8 8 8 8

9 9

11 11 11 11

Flange.................................................................................................................................................

MagTek Mounting Plate......................................................................................................................

REAR PANEL AND CABLE CONNECTIONS........................................................................................

SECTION 3. OPERATION AND MAINTENANCE....................................................................................

OPERATION...........................................................................................................................................

PREVENTIVE MAINTENANCE..............................................................................................................

CORRECTIVE MAINTENANCE.............................................................................................................

Ejector Rod for Card Jams.................................................................................................................

APPENDIX A. DIMENSIONS FOR MOUNTING.......................................................................................

MOUNTING............................................................................................................................................

Footpad Mounting...............................................................................................................................

Mounting Hole Screws........................................................................................................................

Lock-in-place-slots..............................................................................................................................

Flange.................................................................................................................................................

11 11 12

19 19 19 19

21 21 21 21 21

TABLE OF FIGURES

Figure 1-1. IntelliStripe 380--------------------------------------------------------------------------------------------------- Table 1.1. Specifications------------------------------------------------------------------------------------------------------ Figure 2-1. Dimensions for Mounting Holes for 3-Screw Set and Foot Pads------------------------------------ Figure 2-2. Dimensions for Mounting Holes for Lock-in-Place Slots----------------------------------------------- Figure 2-3. Rear Panel and Cover------------------------------------------------------------------------------------------ Figure 2-4. Cable Connections - RS-232--------------------------------------------------------------------------------- Table 2-1. Pin List for IntelliStripe 380 to Host PC Cable P/N 16051417----------------------------------------- Figure 2-5. Cable Connections - USB------------------------------------------------------------------------------------- Table 2-2. Cable Connections – USB Signal ---------------------------------------------------------------------------- Table 2-3. Cable Connections – USB Power---------------------------------------------------------------------------- Figure 2-6. Rear Panel Cover Replaced – RS-232 Connection----------------------------------------------------- Figure 2-7. Rear Panel Cover Replaced – USB Connection--------------------------------------------------------- Figure 3-1. Card Orientation------------------------------------------------------------------------------------------------- Figure 3-2. Ejector Rod Removal from Storage------------------------------------------------------------------------- Figure 3-3. Card Removal---------------------------------------------------------------------------------------------------- Figure A-1. Mounting Dimensions 1---------------------------------------------------------------------------------------- Figure A-2. Mounting Dimensions 2---------------------------------------------------------------------------------------- Figure A-3. MagTek Mounting Plate, I380, 1----------------------------------------------------------------------------- Figure A-4. MagTek Mounting Plate, I380, 2-----------------------------------------------------------------------------

TABLES

viii 10 12 12 13 14 14 15 15 16 16 17 19 20 20 22 23 24 25

Table 1.1. Specifications------------------------------------------------------------------------------------------------------ Table 2-1. Pin List for IntelliStripe 380 to Host PC Cable P/N 16051417----------------------------------------- Table 2-2. Cable Connections – USB Signal ---------------------------------------------------------------------------- Table 2-3. Cable Connections – USB Power----------------------------------------------------------------------------

10 14 15 16

vii

viii

Figure 1-1. IntelliStripe 380

SECTION 1. FEATURES AND SPECIFICATIONS

The IntelliStripe® 380, Desktop Motorized Reader-Encoder reads and encodes magnetic-stripe cards and smartcards.

CONFIGURATIONS

Part numbers and descriptions for the basic configuration are as follows:

16050408 IntelliStripe 380

16050410 IntelliStripe 380, Magstripe Only

16051417 I/O Cable, 10-pin RJ45 connector connects to host 9-pin connector with

12V/Ground connector for Power Supply.

16051422 USB Cable, 5-pin mini B plug, connects to host 4-pin USB Type A Plug with the

10-pin RJ45 and 12V/Ground connector for Power Supply.

64300091 Power Supply 12 VDC, 4 A output, 100 –240 VAC auto ranging input.

71100001 AC power cord, P/N is for use in North America. Other users must supply their

own cord, or contact MagTek for international cords.

FEATURES

The IntelliStripe 380 provides the following key features:

• 3-Track magstripe read and encode with support for HiCo and LoCo cards.

Also supports Drivers License and Custom format encode scheme.

• EMV T=0, T=1 Smartcard Interface. Also supports popular memory cards.

• Optional support for 6-socket SAM Ranch using a piggyback PCB.

• RS-232 or USB primary host interface using MCP protocol.

• Auxiliary RS-232 interface to support an external interface.

• Small and attractive desktop enclosure with easy access to Optional SAM(s).

Also provides facilities for cable strain-relief and card-jam clearing.

• FLASH programmable

• Dual Color LED status indicator.

• Single cable with remote power pack. Power is routed through communications cable.

• Optional Tamper Switch

IntelliStripe 380

APPLICABLE DOCUMENTS Standards

ISO 7811-2, -3, -4, -5 Identification cards tracks 1-3 ISO 7810 Physical specifications ISO 7816 Smartcard specifications EMV 1996 Europay-Mastercard-Visa 1996 Level I Specification EMV 2000 Europay-Mastercard-Visa 2000 Level I Specification

MagTek Documents

MCP Serial Transport Protocol, P/N 99875163 IntelliStripe 380, Command Reference Manual, P/N 99875217

SOFTWARE ACCESSORIES

The following Software Modules may be required and will assist in the development of application software. In addition, this software can provide an initial test platform for checkout of the IntelliStripe 380.

• IntelliStripe Picture Demo with MCP Driver:

P/N 30037472 (CD) or P/N 99510015 (Web Release) This software will install both a Demo program and the MCP driver. The Demo program is useful for initial checkout of the Reader’s functionality. The MCP driver is recommended for use as the communications interface on Windows based host systems. Application programmers can interface to the MCP driver via a MagTek defined API.

• Source Code for Picture Demo Program:

P/N 30037436 Visual Basic 6.0 source code for the Picture Demo program. This will be useful to Application Programmers, as it shows examples of how to interface with the MCP drivers and how to use the various commands.

COMPONENTS

The components are grouped in the following categories: The Motorized Card Transport, Packaging/Enclosure, and Electronics and PCB, Optional SAM Ranch PCB, External Autoranging Power Pack, and Firmware.

Section 1. Features and Specifications

Motorized Card Transport

The Card Transport is based on an existing MagTek magstripe/encode module. This module incorporates the following features:

Lead-in Roller System

The primary purpose of the Lead-in Roller System is to grab the card from the user during card insertion and to make sure the card is mechanically under motor control before reaching the read/write head and its associated drive rollers.

As a secondary function, the Lead-in Drive Roller will also assist in allowing for a more reliable exit positioning of the card during an eject sequence. The Lead-in Roller allows for the possibility of pulling the card back into the reader if required.

Front Opto-Sensor

The Front Opto-Sensor is located near the entrance of the card path. The primary function of this sensor is to provide information that a card has been inserted into the Reader and to inform the microcontroller to initiate motor and card-handling activities.

As a secondary function, this sensor also provides feedback regarding card location during a card eject and/or jam-clear sequence.

Encode Opto-Sensor

This sensor is located approximately 0.300” before the crown of the magnetic read/write head. The primary purpose of this sensor is to provide the microcontroller with the position of the leading edge of the card just before encoding. This information, in conjunction with the Rotary Pulse Generator (RPG), allows for a higher degree of positional accuracy just before initiation of the magnetic encode process.

As a secondary function, this sensor also provides feedback regarding card location during a card-eject and/or jam-clear sequence.

Card-Landed Mechanical Switch Sensor

This switch is integrated as part of the ISO-8 smartcard contact block, and the sensor provides an indication when the leading edge of a card has reached physical travel limit for rearward travel and has successfully engaged with the smartcard contacts which allows for a successful smartcard interface session.

+ 23 hidden pages